Virgin Media Outage Report in Cricklewood, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cricklewood come from postal codes NW2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, London, Paddington, Wembley, Streatham, Hackney, Hendon, Tower Hamlets, City of Westminster, Walthamstow, Leyton, Ealing, Harrow, Mayfair and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Paddington |
Total Blackout | |
| Wembley |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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Haston Oliveira
(@HastonOliveira) reported
from
Hounslow, England
@latoyaestella @TalkTalk @virginmedia and Sky’s customer service are better and no drops of speed I hear. That’s who I’ll be going to when I get rid of this rubbish (TalkTalk)provider and their service!
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Boris
(@gradinho97) reported
from
Kingston upon Thames, England
Well done @virginmedia! No internet for 38 hours and no improvement in sight. “Our engineers are working on the lines” my arse. You’ll loose a customer 👍🏼
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv
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nik_masters
(@masters_nik) reported
from
Camden Town, England
@virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.
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Prince 👑 🇺🇬
(@GoldSoul_P) reported
from
Enfield Lock, England
I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh
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H a n n a h
(@HanHan1) reported
from
Bromley, England
@virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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Kimberley Morris
(@Kimmy_CPFC) reported
from
Croydon, England
@virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no
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Man of Vision
(@qshahawan) reported
from
Hillingdon, England
@virginmedia very poor customer service asked to down grade service as no longer in contract after spending 30 mins. All done. Get an email nothing changed back in contract called back 40 mins on hold then agent hung up. Called back again office closed Very bad service.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia It won’t let me. That’s the issue
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Ari Gork
(@arigork) reported
from
City of London, England
Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.
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H a n n a h
(@HanHan1) reported
from
Bromley, England
What is the point of having @virginmedia when the Internet NEVER works and when you mention it no one helps! What am I even paying for 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nat Eva
(@ND_Evans) reported
@virginmedia The tests usually say no service issues. The phone line has not worked for years. It hasn’t been an issue as I don’t use the landline until the other day I needed to place an emergency call and had to borrow the Neighbours phone. Is there someone I can email
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Greig MacBride
(@Greig_M) reported
@virginmedia phoned back to make a complaint in regards to customer service received, couldn't be given reference number for call and then hung up on, thought i was being reasonable? I'll add to the list of frustration clearly, can I be DM'd to get me some assistance please.
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Mark johnson
(@Markjoh67333745) reported
@virginmedia Ok 4 weeks of issues, I have now finally got a replacement tv box all ok. I have still not been phoned back by a manager to discuss compensation for the poor tv service for the month prior and now charged for my phone use to report to customer services. Not Happy.
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Kyle M
(@1234Makin) reported
@virginmedia Thanks for the advice, but I shouldnt have to use an app to ‘optimise’ my connection to your services. Your services should already be optimised on my devices without the need of an app to do that for me. Is there any other way you could help?
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ᴄʀᴀɪɢ ᴘᴀʀʀʏ - Ⓟⓐⓩⓩ
(@Rigarray) reported
@virginmedia please can you explain why the broadband and TV service we are paying for in the CF38 area has been down all day? This has been happening regularly over the last few weeks. This poor service continuing is unacceptable and all you say is an engineer is working on it
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sajid iqbal
(@msajiqbal) reported
@virginmedia We have identified the issue and sent a signal to the hub call back if it doesn’t work in a couple of days .... I obv thought logging a complaint back in jan might get soemone to deal with it you have seen the response I got so you think it resolves the issue?
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DangleLager
(@DangleLager) reported
@virginmedia Thank you. I’ve ran a test. All appears to be okay with the service. Both laptops are close to the router and as we’re both having connection problems with our work networks we wondered if it was a router issue.
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Adam McGuinness
(@HotshotMcG) reported
@virginmedia Hahaha. Do you know how .any times you have said 'we aim to resolve this (insert time frame) '. I have had 3 managers promising to phone me in the last 3 weeks. Not one did. It is absolutely unbelievable how badly you treat your customers. My DD goes out in a few days.
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camyla sikora art
(@ArtCamyla) reported
Misled to signing a long term contract with #virginmedia during my 6 month rental agreeing the contract would carry on in the new place, now I’ve found out they don’t offer service in my new neighbourhood & are charging a £200 cancellation fee. Anyone else thinks this is unfair?
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🏴🦁🦁🦁Gaz🦁🦁🦁🏴
(@gazcol77) reported
@virginmedia Says no known issues