Virgin Media Outage Report in Cricklewood, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hammersmith, Southwark, Hackney, Muswell Hill, Southall, Camden Town, Barnet, Mitcham, Harringay, Waltham Forest, City of London, Newham and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Croydon |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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Bob Hawkins
(@salvatorRosa) reported
from
Bromley, England
Dear @virginmedia we rang repeatedly to complain about the quality of our viewing experience thro’ TiVo when watching through iPlayer the programme stops & we have to restart to get a signal
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Alan Wheeler
(@alanandline) reported
from
Richmond, England
Ummm @virginmedia a day to use 5gb free data to compensate for no service, when the most important thing for me is being able to make calls. I get these things happen but you should know or ask what is important to your customers
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Pooja Davé
(@PBouhlel) reported
from
Harrow Weald, England
@virginmedia @virginmedia @virginmedia words cannot describe my frustration at your despicable customer service. I have been a loyal customer for 6+ years The way I was treated was outrageous, close to losing a customer, please contact me ASAP
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia Hi thanks for the response We reported issue 1st on Monday last week it was intermittent all week 2 or 3 days we had nothing despite engineer visit It corrected itself Friday late pm. We had been told we had an issue but The engineer advised we were affected by a local outage
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia very disappointed with recent service in area 21 and no offer of #compensation. We were without service for most of last week often for a full day. Told was our issue turns out was an area outage #misleading . #virginmedia #Broadband #BREAKDOWN
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Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
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SWLONDON-FIST #BBBH #WELHORNY
(@SwLondonFist) reported
from
Lambeth, England
@virginmedia hi, i keep having problems with my hub3 losing its connection to the internet. I've tried all the troubleshooting options, its been going on for 6/7wks and each episode is getting more frequent & for longer periods of time. Had it a few yrs and could do with a new 1
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Nathan Mladin
(@nathanmladin) reported
from
London Colney, England
.@virginmedia: Nathan, ‘you deserve so much more’ (i.e. a glitzier phone, a bigger mobile plan etc). Me: ‘No, I don’t and I don’t care for your meritocratic marketing crap.’
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𝗖𝗹𝗮𝗶𝗿𝗲 𝗕𝗼𝘆𝗹𝗲𝘀, Success-Matters.com
(@ClaireBoyles) reported
from
St Albans, England
@virginmedia Looking at that link is useless it's not 4G or 3G I have a problem with, it's voice calls not data
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Josh Harwood
(@JoshuaHarwood_) reported
from
Eltham, England
@virginmedia It says no known issues. However, the hub is flashing green. I’ve reset the box twice! Help a boy out please
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Emma Jones
(@Emmajones79) reported
from
Kingston upon Thames, England
@virginmedia This isn’t acceptable you’ve basically fooled me into signing another 12 month contract! I want to cancel it it’s not even been 24 hours
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
London Colney, England
@virginmedia Seems he went to rear of building He was told to call and there is a NOTE there, IGNORED IT despite being told at customer services
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia Hi. That is the number I called this evening once I received my “final bill”. Woman on the phone told me I was given false information and that I would have to pay the fees. Yet the lovely woman I spoke to when moving told me I defo wouldn’t. Help pls
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia Done that. Ive called, customer services dealing with it. Seen the forums and it's an occurance with other customers on the network. Thanks.
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Josh Harwood
(@JoshuaHarwood_) reported
from
Eltham, England
Dear @virginmedia. Im at home on a Sunday and very hungover. All I want to do is watch @NetflixUK. BUT I CANT BECAUSE THE INTERNET IS DOWN!!
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kim lawrence
(@peppernpig9) reported
from
Croydon, England
@virginmedia I can not get hold of any customer service teams! I am going to try a shop now but I am so fed up
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Hackney, England
@laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had
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DJ SEMO 🍦
(@DJSemo) reported
from
Hillingdon, England
Second time my @virginmedia has gone down right as #GamesOfThrones comes on! 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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cemtex
(@cemtex1) reported
@virginmedia such a poor service I just received after calling up to enquire about potentially retaining my services which is due to be disconnected next week. I could hardly hear your customer service rep, not suprising if they are still working from home with a crappy headset.
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Cass ***
(@Hoebomedia) reported
@virginmedia I was told on the phone I couldn't escalate to a CEO complaint as they didn't know what that was so I emailed your CEO. My complaint is open & no one is dealing with it. I have told them how I want is resolved and they won't so have just left it open and you're still billing me.
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Dhara Mody
(@dharamody82) reported
@virginmedia your broadband service has been really rubbish this week, 2nd outage in 3 days. What is going on?? What am I paying £29 per month for??
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Rob
(@roburdick) reported
@virginmedia if i text that number i get a call back? Cancel by post is just outdated and inconvenient. Can't even DM you, really bad customer service, stunning how little you care to keep existing customers.
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simon le vans 💙
(@simonlevans) reported
@virginmedia My broadband is going off every few days. I want to know why. I’m not interested in the usual call centre script designed to fob off your customers. I want to know what the problem is so I can make an informed decision.
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simon le vans 💙
(@simonlevans) reported
I’m fed up with being fobbed off @virginmedia I want to know if there is an ongoing problem so I can decide what to do. Now I’m on hold presumably in an attempt to make me give up. It’s not great customer service.
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CRiMEBear
(@CRiMEYBear) reported
@virginmedia You said you would send a surveyor to register us but no one came and no, NO ONE from you team ever calls us! So now we are done! We want to cancel our service (obviously free of charge as the issue is on your end).
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The Grey Man
(@bgr1978) reported
@virginmedia I am on a WhatsApp chat now with another representative who is opening a formal complaint. It seems you have mis-sold a product that your company doesn't actually provide. 😶
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wayne higgins
(@W99YNO) reported
@virginmedia Have a look at twitter.. it's littered with people complaining about the same thing... you have fundamental issue happening now. TAKE OWNERSHIP
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Jen 💕
(@WeeHenJenxo) reported
@virginmedia is truly the single worst broadband provider. Working at home, and they decide to do works without telling us, until 6pm? Aye great idea, right in the middle of the work day. Service has been rotten for weeks and naebody answers their phones. Sound 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼