Virgin Media

Virgin Media Outage Report in Cricklewood, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cricklewood, Greater London, England 12/03/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Croydon, Newham, Hammersmith, Wembley, Waltham Forest, Ealing, Southall, Watford, Richmond, City of London, Paddington and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

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Virgin Media Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • MisterLeeDaniel Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia The internet is not working

  • catt_hurman Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

  • guydorrell1 Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡

  • tripodmatt Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

  • vmrampulla Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • yessibelloperez Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Thanks, John. No they didn’t confirm. All they said was that the issue *might* be fixed by August 2nd, which as you can imagine is far from ideal. Meanwhile, I’m also being charged a full month despite not having a reliable connection for over a week.

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

  • yessibelloperez Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’m afraid not. I did ask to speak to a supervisor/manager and they said they would submit this request. My question is: is there actually a fault or is this an ongoing issue? It seems to be the latter, tbh.

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat

  • Katie3boys Katie Haisman (@Katie3boys) reported from Eltham, England

    @virginmedia shocking service with the internet

  • PrivArsenalFtbl Z (@PrivArsenalFtbl) reported from Tottenham, England

    I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits

  • yessibelloperez Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.

  • lhntennis Lee Neale (@lhntennis) reported from Richmond, England

    @virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham

  • Keefidentity Keef Gibbs (@Keefidentity) reported from Merton, England

    @virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.

  • AntonBrooksAMB 🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

  • nicolas_laborie Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

  • MisterLeeDaniel Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    @virginmedia Stop calling me then hanging up. That’s rude.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • happi_freeman K Freeman (@happi_freeman) reported

    @ArcadeTM @virginmedia Same here. Greater West London. Last month has been awful. 50% of the time the Virgin tests say everything is fine - like right now - when it's not. Getting and upload of 0.04. Wired. And yes, rebooted, ran tests, all supposedly fine. Seriously, alternatives to Virgin anyone?

  • J16313916 J (@J16313916) reported

    @virginmedia So are Virgin Media going to contact their customer to make them aware of this scam? I am sure there will be people giving the router info as to a non tech person being asked this sounds real!

  • EmilyCobbalobb Crazy Cat Lady (@EmilyCobbalobb) reported

    @virginmedia our wifi and phone are down in Yate, south Gloucestershire- is there some kind of issue?

  • gerardtbrady Ger B (@gerardtbrady) reported

    @VirginMediaIE I just gave up after 1hour 15mins. This is a disgraceful way to treat existing customers #VirginMedia

  • monstris Leah Borromeo (@monstris) reported

    @virginmedia Hey we almost got to the end and it cut out....

  • loopyfc ⚓LOUIE⚓ (@loopyfc) reported

    @virginmedia Ive done this too, been left on hold for up to 4 hours over 4 diff occasions, they are the ones that promised someone would be in touch within 5 days & gave me the mobile number to txt. As you can see from my first tweet on need help was back in October

  • ClareFletcherTU Clare Fletcher (@ClareFletcherTU) reported

    @virginmedia please can you help me this number keeps ringing night and day on our landline and it is really annoying how can we block it 08000521251 or we will have to move to another supplier who can help us block numbers

  • maher_pierce pierce maher (@maher_pierce) reported

    @virginmedia 1hr 20 min wait time is terrible for tech support if I was buying your product you would answer sharply

  • TessHope3 Tess Hope (@TessHope3) reported

    @virginmedia It looks as if it's just for mobile phones. What puzzles me is how the signal varies from one day to the next, and according time of day. Often has intermittent cut-outs.

  • EmmaBabeyy93 Emma Carr (@EmmaBabeyy93) reported

    @virginmedia no problems in area. just your company is incapable of providing the speeds it promises and can never deliver the service we are paying for. 7 years with virgin nothing but problems. but you dont care about loyal customers just the new ones you can lure in