Virgin Media Outage Report in Cricklewood, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Mitcham, Hackney, London, Hammersmith, Harringay, Southwark, Waltham Forest, City of London, Croydon, Newham, Watford, Woodford Green, Bromley, Wandsworth and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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Catherine Cooke
(@Catherine1090) reported
from
Walthamstow, England
@virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
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aliyah
(@_aliyahfaith) reported
from
Lambeth, England
Virgin media is the worst broadband ever!
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia router says access denied for internet connection and I’m without broadband service.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Dix
(@doubleodix) reported
@virginmedia I managed to contact an engineer directly because nobody in your office communicates. I’m going to refer it to the ombudsman as it is literally impossible to talk to anybody. I would still like to know how I cancel - calling isn’t an option as I’ve been doing this for months.
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Ellie Hudson
(@EllieeHud) reported
@virginmedia please can you help? I called your helpline and they said it’s a fault in my area for 3-5 working days to fix and to call another number to check status of this. That number doesn’t mention a fault at all and no fault on my app???
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mathew baxter
(@mathewbaxter17) reported
@virginmedia WIFI is down for second time this week but neighbours who are on virgin there WIFI is fine. Also speeds when working have dropped form 250mb download to at most 60mb download??
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《【RIN】》
(@iRIN382) reported
@virginmedia dear VM, we called the customer service team to cancel our contract with yourselves to only be hung up on after 1h!! 😠🙄 Is there any way to cancel the contract online?
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Anthony Melvin
(@AntMelvin) reported
@virginmedia I'm not, no point keep apologising I want some action! Does anyone at your company take ownership of an issue and actually have any intention of doing anything other than apologise or is that all you're trained to do? @Ofcom #virgin #virginmedia #CustomerService
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David Morton
(@1DaveyMo) reported
@eqdynamics @KateBaucherel @katebevan Just had a Google. Seems Virgin media disable PPTP and L2TP by default. Also seems that they disable access to various VPNs . I suspect that Xav is using a work VPN tho. Only reasons I can think it might cause performance issues on non VPN connections are routing and CPU loading
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Carrie Marshall
(@Carrierbag83) reported
@virginmedia another day down in KT8 area......and maintaining there is no problems. Yet upping prices again. My Daughter had a full on anxiety attack because she could not get onto her remote learning. You're despicable. Hangs up when calling you people too.
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Jody Medland
(@jodymedland) reported
@virginmedia I could, and have already, but what exactly would that achieve? For instance, I used to be able to log into my account and connect with someone on live chat. Now, it's run by bots, so no answers are available and sessions simply time out. You have a solution for that?
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GRVY Graham6
(@graham641) reported
@autoalex @EE It's problems like these that make me wish the shops were still open, had a similar issue with Virgin Media when I wanted to get a better deal they told me about in a email promotion.
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Michael Hogan
(@MikeHoganPT) reported
@virginmedia is there anyway to upgrade this god awful Superhub3 to 4 without paying for it. It's making my online gaming experience terrible because of it's constant latency spikes. I'm on 350mbs and my old BT Infinity 50mbs connection has a more stable connection than this?