Virgin Media Outage Report in Cricklewood, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, Hackney, London, Hammersmith, Harringay, Enfield Town, Wembley, Watford, Newham, Paddington, Croydon, Poplar, Southwark, Camden Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Hounslow |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| Harringay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Loughton, England
@virginmedia As this was thankfully the first issue I have had the website shouldnt have been cached, nor was there any autocompleting numbers in there. But sure should this happen again I will.
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unhappy_george
(@george_hut) reported
from
Islington, England
@virginmedia What Do you mean register my device? I’ve been using it for five years with minor issues. The link you sent me is useless as it sends me to general info page. It works at #kingsX but no other station until Finsbury Park!
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Gene “Bean” Baxter 🇬🇧
(@clydetombaugh) reported
from
Camden Town, England
@virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.
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Toby-Wan Kenobi
(@toby_goodwin97) reported
from
Kingston upon Thames, England
@virginmedia I’ve moved house and was told my WiFi would be up and running today but it isn’t and I can’t get through to anyone to help me sort this issue, 3 of us are working from home with no internet, outrageous!!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia The internet has come back, it’s unacceptable that we have outages so often. Paying for a service or goods requires uninterrupted service. When that breaks down, we are paying for a service That is not delivered. I want to be refunded for a service I don’t get.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia my landline is not working. You do not reply on the message contact service (blaming Covid of course, not entirely credible when other businesses cope ok now) & I cannot phone you as my Virgin line is not working & your charges from other phones are outrageous. Help!
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XAVIER FERNANDES
(@XAVIER2009KY) reported
from
Hounslow, England
@virginmedia seems virgin forgot about customers. I been waiting 2 months to settle my internet service . I even paid early statement fees. Not fair to charge such fees in current pandemic times.
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Bridget Giles
(@BridgetGiles44) reported
from
Camden Town, England
@virginmedia I reported my loss of WiFi on 16/10. Engineer on 21/10 was not able to fix as virgin had put a noise blocker on. Engineer on 27/10 did fix WiFi. So no WiFi for at least 10 days so no bills for a couple of months at least if £8 a day for no WiFi?
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia once again broadband down. Working from home, when will it be up and running again?
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Dor Bershadsky
(@dorbershadsky) reported
from
Camden Town, England
@virginmedia Hi. I've received your new hub which worked good for two weeks. I'm experiencing problems from not working at all to very slow. Tried you manuals on the web and still not working, and you are not available on phone. As this means I can't work, can you help please?
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Hello. I keep getting interference through the TV box and also keep losing sound. The only way to fix this is to turn everything on and off again. This keeps happening. How can this be fixed?
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Maria McCaul ❌🌷❌Labour no longer
(@toetwiggler) reported
from
Enfield Lock, England
@virginmedia what is happening in EN2 , WiFi down all day Friday and again today
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Nik Simon
(@Nik_Simon88) reported
from
Wandsworth, England
@virginmedia hello. My internet is down with the flashing white light on the modem. Your online guide says to wait 5mins, as it means it is rebooting, but it has not changed for 24 hours. Who do I contact please?
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisTMAS
(@ChrMarTho) reported
@SteyningCottage @virginmedia When they cut me off after an hour waiting, I had to scream into a pillow solid for 3 minutes. The worst customer service I’ve ever had to deal with.
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ZoeDaFabulous
(@CrippsZoe) reported
@virginmedia I've been trying to get hold of your customer service team to fix my WiFi but I keep getting hung up on. Please I beg can you fix this now
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Louise Whitson
(@louise_whitson) reported
@virginmedia I did call today and was told I couldn’t arrange an engineering as their was an issue in the area even though I explained that this was nothing to do with my ongoing issue???? And the advisor was unhelpful which is why I asked for a manager. But they didnt call me as advised
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Robert Gaziano
(@robgazmmxi) reported
@virginmedia how do I have to go without wifi ... trying to get through to customer services and tech support is truly a horrendous experience
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Chris Harris
(@chrisjjharris) reported
@virginmedia fraudulent account set up in October, was told it was sorted then last week receive a letter saying I owe £610.30 logged it AGAIN with your fraud team an now on my 7 th phone call with no call back from anyone and even advisors putting the phone down on me??????????
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.
(@scaledup_) reported
@virginmedia It has been a week now and now I’ve called I’m told it will take another several weeks as the phone is on back order? What’s up with your customer service? Is this how you treat someone who has 3 contracts with you guys (4 including this one)?
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Hazel Gregory
(@hahahaze22) reported
@virginmedia Just had engineer 3 hours ago and broadband/internet gone again!!! All green lights flashing again!!! It seems impossible to get this sorted out! Just think i’ll have to cancel and get another provider. Just booked another engineer and now got to wait again until Thursday 26th!
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Stan Hughes
(@HughesStan) reported
@virginmedia I have tried to contact you many may times just left waiting on the phone shocking service
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Gav
(@Gav003) reported
CAN @virginmedia confirm you received my complaint this morning? It wasn't clear from the website the complaint actually was submitted. Unless i get a response by Monday, i'll just cancel my direct debit, no way i'm sitting on the phone for an hour to cancel.
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mark armitage
(@markarmitage) reported
@virginmedia Tried the pin hole hub several times. Been on the forum for few weeks nothing helps. I finally got through on the phone last week and got told to reset it wait 48 hours and it would work OK. But still not working its so frustrating.