Virgin Media Outage Report in Cricklewood, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cricklewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Hackney, Hammersmith, Bromley, Southwark, Croydon, Hampstead, City of Westminster, Newham, Muswell Hill, Southall, Camden Town, Barnet and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
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Alan Clarke
(@clarkyinjury) reported
from
Broxbourne District, England
@virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔
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Jon Warburton.
(@jon_warburton) reported
from
London Colney, England
You, an idiot: Darren Grimes Me, an intellectual: Virgin Media
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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Jay
(@skip_0889) reported
from
Lambeth, England
@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@Paul_Tags @virginmedia There are consistent issues with Virgin Media going down in London SW11. It seems to happen on a weekly basis. I’ll definitely be changing provider.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It’s up and running now though I favour it a temporary fix as it’s a repetitive issue in Wandsworth and needs addressing. I pay a premium as opposed to going with a cheaper provider to avoid precisely this scenario. It’s far from a satisfactory service.
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Thanks for clarifying. Anyway I’ve now been without broadband and landline since 8.30am, back from unplanned trip to office for their wifi to find that service is not going to be fixed until 9am tomorrow! This is the second time in a month I’ve been without service all Friday. 😫
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Thanks…what about some kind of compensation for poor service? How do I claim for this?
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@LisaPeace3 @virginmedia Exactly this unfortunately. They’ll just have to put up with me exposing them on here everytime they have ‘technical issues. X
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Jess Gamble
(@_jessgamble) reported
from
Lambeth, England
@virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Paul Durrant
(@Leafs1201) reported
from
Watford, England
@virginmedia any problems in the Pinner Ha1 5ea area as V6 box won’t get past start up screen ?
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Seriously? This is appalling- so I’ve had to pay to travel to work today because you didn’t provide the service I am paying a small fortune for. And there is no compensation?! Seems a very one sided arrangement
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The Misadventures of Stevie P
(@superpaddiepads) reported
from
Bromley, England
@bywarner @Jenn7_4 @virginmedia Their customer service has always been appalling. Hence why I’ll never use them for anything again.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Here we go yet again. Quelle surprise @virginmedia down in SW11 for the past few hours. Warning to anyone in South London, avoid them as your broadband provider. It truly is an awful service.
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Lee Piper (Pip)
(@leepiper66) reported
from
Hillingdon, England
@cop_ish @virginmedia Our Virgin broadband at work went off ystdy for 3 hours there Service is shite
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Emma Burnell
(@EmmaBurnell_) reported
from
Walthamstow, England
Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samuele Di Nicola
(@SamueleDiNicola) reported
@virginmedia I don't want to make a complaint, I want you to do your job and answer in less than 6 hours. Is it too much? Hire more people? Waiting 5 hours is absurd.
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Lawrence Hooker
(@goonerlgh) reported
@virginmedia When are you gonna replace the terrible Superhub 3? Surely one of the worst pieces of home IT ever made? As reliable as a homemade paper-mache parachute. Continuously drops WiFi connections. Has to be reset at least every other day. Shockingly bad kit.
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Glyn
(@snecklifter79) reported
@starbo73 @virginmedia Do they close the help line at 8 mate?
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G.M.
(@Allumajo) reported
@virginmedia No no estimated tome listen to your own message! I called 150 and message says if it’s about the intermittent problem we apologise we are working on it?? It’s been 9 months according to London/Earlsfield SW17 FB group! Outrageous!
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Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia WiFi keeps dropping out every min or so. Doing my head in. Is there a issue in Eh12 8ah. Please sort it out thanks
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grace
(@gracemayy) reported
@virginmedia It’s not down it’s just unstable
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Mutzy
(@MutzUk) reported
@Ofcom @BBCWatchdog @virginmedia Demand I pay for YOU to cancel my contract ("Unfair Term" under Consumer Rights Act). Delay dealing with my complaint for weeks. And use a Final Bill a Business Graduate would struggle to read, so I can't see what you're trying to charge me.
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LM
(@sethrend) reported
@PicoPulci @virginmedia I've been having the same issue. WiFi briefly disconnects every half hour or so. Seems most frequent at peak times. Can't get through to them on the phone and no response on the web chat or online complaints form.
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neil harrison
(@harry_duncan) reported
@virginmedia can you help with checking my phoneline. Been in call q for 60mins thus far
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NachoKhan
(@nachoburger) reported
@BBCTheOneShow @BBCWatchdog @Mattallwright I have been having WiFi issues for a month. Virgin media calls take 3 hours plus and when you get through the call centre hang up and your back at square one. My parcel was supposed to arrive a week ago and it hasn’t. The text service and complaints don’t respond.