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Virgin Media

Virgin Media outages and service status in Cricklewood, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Most reported problems in Cricklewood, England

  • Virgin Media generated 0 outage signals in the last 24 hours around Cricklewood, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Mar 21, 10:13 PM GMT.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cricklewood, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, Southwark, City of Westminster, Newham, Wandsworth, Poplar, City of London, Hackney, Wembley, Camden Town, Enfield Town, Kingston upon Thames, and Westminster Abbey.

CityProblem TypeReport Time
Hammersmith Total Blackout 21 minutes ago
London Internet 46 minutes ago
London Internet 2 hours ago
London Internet 3 hours ago
Croydon Internet 5 hours ago
London Total Blackout 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • beetle_bertie
    bertie beetle (@beetle_bertie) reported from Merton, England

    @virginmedia I get between 0.5 and 5MBPs rather the 100 quoted. I’m ready to leave unless you can arrange someone to fix it.

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx

  • Neilz1
    🙌 N E I L 🙌 (@Neilz1) reported from Barnet, England

    @virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP

  • alisonwonder2
    alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia a third tweet to try to get you to ask me to DM you to talk about my COMPLAINT. And all I get is a bot feedback survey which takes me 10 mins but never bears fruit.

  • ClairePriestl8y
    Claire Priestley (@ClairePriestl8y) reported from Camberwell, England

    @virginmedia why oh why can I never speak to anyone or get the support I need?

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.

  • MarcCarro11
    Marc (@MarcCarro11) reported from Rickmansworth, England

    @virginmedia are you for real? Jj Please can you confirm who I should contact to process this request? Also listen in to the call I connected with earlier. Would love to hear your thoughts on that customer service lady who could not be arsed.

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.

  • Neilz1
    🙌 N E I L 🙌 (@Neilz1) reported from Camden Town, England

    @virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.

  • cordellcampbell
    Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia second time this week, an outage in W8. Get it together

  • christteach
    Christopher Townsend (@christteach) reported from Walthamstow, England

    @MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.

  • christteach
    Christopher Townsend (@christteach) reported from Walthamstow, England

    Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.

  • tvarsanyi
    Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.

  • koshmiah
    Kosh (@koshmiah) reported from Camberwell, England

    @Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.

  • MadsRB21
    Mads Banda (@MadsRB21) reported from Ealing, England

    @virginmedia is the ******* worst! Don’t care what anyone there so called “customer service” is ******* atrocious

  • LunchMoneyLu
    LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    @Ofcom we needed to open up a complaint about @virginmedia, how do we do this?

  • alisonwonder2
    alison homewood (@alisonwonder2) reported from Ealing, England

    @virginmedia At our dinner party last night you were voted the company with the worst customer service. Six months trying to get in contact. I WANT A HUB 3!!

  • E7Drew
    Andrew Jarman (@E7Drew) reported from Stratford, England

    @virginmedia looks like the mail servers down?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SamanthaCarmic7
    Samantha Carmichael (@SamanthaCarmic7) reported

    @virginmedia Ridiculous really. What is the problem? And a whole day without tv is bad enough but internet is so bad. My husband needs it for work. We’re not getting the service we are paying for. And that’s not to mention what we’re paying for with Netflix and Amazon and not able to access !

  • kyle_W87
    Kyle (@kyle_W87) reported

    @Rob_CoolmanLFC @virginmedia @SamsungHelpUK No worries. Had the same issue myself and it boggled my head for a bit

  • marknicholson23
    Mark Nicholson (@marknicholson23) reported

    @virginmedia I think it’s a problem with the router - we’ve searched for the WiFi signal on multiple devices and it’s just not there. No to both your questions - it was working on Friday but wasn’t when we woke up on Sat morning

  • whild13
    Chris Whild (@whild13) reported

    @virginmedia List shows 16 issues. All steps that are possible completed and still the same.

  • Julie2307
    Jools (@Julie2307) reported

    @virginmedia my 90 year old Aunt who lives alone can no longer make outgoing calls on her landline. When she tries to call she hears a message saying she has to have broadband.Can anyone help with this. She is elderly, alone, vulnerable and now scared because she can’t dial out.

  • shannont163
    Shannon Twigg (@shannont163) reported

    @virginmedia No rang up and was told it was never added to the package

  • NicolaDonnan
    Nichola 2020 (@NicolaDonnan) reported

    @virginmedia So I've tried your suggested trouble shooting. It didn't work so how do i get an engineer out?

  • brendanbelfast
    brendanbelfast 🇪🇺 (@brendanbelfast) reported

    @virginmedia It was to be done this morning and the customer service was was going to ring me to confirm. At 11am.

  • awilliamsonuk
    Ashley Williamson (@awilliamsonuk) reported

    @virginmedia Getting real sick of significant packet loss / latency variance as soon as I go to play video games. Never on anything else though. 🤔 Strange that it goes away when under a VPN... This is not fibre quality service.

  • kyle_W87
    Kyle (@kyle_W87) reported

    @Rob_CoolmanLFC @virginmedia HDCP issue. If you use another HDMI port you'll fine it works. Get in touch with @SamsungHelpUK they fixed mine remotely