Virgin Media Outage Report in Cricklewood, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Muswell Hill, Southwark, Southall, Camden Town, Barnet, Mitcham, Harringay, Waltham Forest, City of London, Croydon, Newham and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
TV | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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Charlie Miller
(@charlie_miller) reported
from
Lambeth, England
@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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OM.
(@omlazo) reported
from
Islington, England
@virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!
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will jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
@virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.
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ANT
(@pantsant) reported
from
Camden Town, England
Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia
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Adey
(@_adeyabdullahi) reported
from
Camden Town, England
@virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia 4 weeks on no return packages I will be grudgingly use your link but this service is shite
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Medan
(@sumnjam) reported
from
Tottenham, England
@virginmedia You have send me new one couple weeks ago and that one is not working
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POUTMEDIA.Lesauvage
(@lesauvage) reported
from
Islington, England
@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
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Vimal Kataria
(@vim102) reported
from
Barnet, England
@virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Never got one....
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia It's been 3-4 weeks I even complained the complaints team never rung back.. So I've all these routers because of your(Virgins) incompetence & you'd charge me. Go ahead please let's see with the regulator says..Be advised I print off all tweets and record all calls have a nice day
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Medan
(@sumnjam) reported
from
Hackney, England
@RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.
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John Green
(@johngreenn) reported
from
Lambeth, England
@Andrewcowderoy @virginmedia Down in #brixton too ;(
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia There is one address no others and I have never made yiu aware of any others...... Because.... There isn't any... Its continuous incompetence... Nothing else... Fool me once shame on you.. Fool me twice.... Time to start looking at your competitors I think
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@cleef11) reported
@virginmedia 10+ hours on to live chat, every day for the last few weeks... still on now, from 9am this morning... service issues for months... Miss-sold the package... Refusal to lower/move to 30day contract as I’m out of commitment... Ignore complaints... Any comment?
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Marcus M
(@redeyewizard) reported
@virginmedia I used to be a virgin customer when I was able to work , but haven't been able to afford it for year now , I don't have any TV apart from terrestrial & my dad has to pay for my mobile , im a disabled person that lives alone , but since this year everything going online (covid)😥
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Ron Charlton
(@RonCharlton6) reported
@falkirkcouncil @vmbusiness Never mind schools get my bloody home sorted out
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Andy P
(@GiftedGimp) reported
@virginmedia 🤬🤬 STILL NO RESPONSE FROM WEB CHAT SUPPORT!! What complete waste of my evening 4.30pm till now constantly checking the chat feed for no reason except to be ignored 🤬🤬 and to be clear YES I am still waiting.🤬 #badcustomerservice
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Matthew Snow
(@matt_snow9) reported
@virginmedia Having issues setting up the Hub 3.0 - our flat is cabled for VM, however cannot get passed the flashing green light stage. We've tried the community and FAQs but haven't been able to get any help.
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Matthew Merrill
(@MattMerrill85) reported
@virginmedia He advised I had a faulty hub. This is a long line of problems. I had internet but just poor WiFi. He changed the spitter and said faulty hub. Now I have nothing! I have a large complaint awaiting a reply for stuff upto this point. Complaint reference: C-1811202460
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Shazza
(@meridian99) reported
@virginmedia why hasn’t the broadband issue in SE area of London still not showing up as issue on website. Going on for 2 weeks now! Only confirmed when rang up.
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Matthew Merrill
(@MattMerrill85) reported
@virginmedia No he said he didn’t carry them. When send an engineer to a HUB4 problem that doesn’t carry those hubs, that’s poor planning and incompetence in itself!
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Nicole Wilson
(@NicoleJWilsonx) reported
@virginmedia yet another ******* hour spent trying to get through to your call centre only to be cut off after an hour on hold. Worst company I have ever known 🤬
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Phil Cross
(@philcrossuk) reported
@virginmedia Never arrived. Found the phone number, they couldn't find the order at all, and spent 40 minutes on the phone before somehow being disconnected twice before being able to confirm order, so still no order!