Virgin Media Outage Report in Cricklewood, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Hampstead, City of Westminster, Hackney, Newham, Hammersmith, Muswell Hill, Southall, Camden Town, Barnet, Mitcham, Harringay and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Southwark |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So over joyed we had Internet... 1st day I get to test and. Yep ping test proves getting less than 33% of my paid for service. One of 2 options. 1 @virginmedia are screwing up again (occurs often) or 2. The Hub 3 still has xesign/systems faults.. Last time replaced with hub 2.5
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Clive Murray
(@CliveMurray12) reported
from
Loughton, England
Be warned all !!! When dealing with Thames Water or Virgin Media the Customer service from both companies is absolutely appalling 😡😡😡😡😡
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Yes, it was down for about 30mins now back to normal
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Skoobi
(@skoo3i) reported
from
Paddington, England
NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@solomonsifa @virginmedia Sighs bunch of wasters.... World's going to hell in a hand cart Dom.... Just finished my reviews emulating your advice... And whirlwind has hit... 2 clients poasi ly of post MIFID2 reports from DFM... Internet down and xmind my go to linking process goes... Sighs😭😭😭
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Matt Labban
(@MattJLabban) reported
from
Enfield Lock, England
@virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this
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𝕯𝖆𝖓𝖎 :)
(@DaniMaguire94) reported
from
Merton, England
@virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please
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Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia broadband has gone down and your find your fault page isn’t working, you better not ruin #GameofThronesSeason8 for me #virginmedia #broadbanddown
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Thanks for the swift replies guys, I've actually not long got off the phone with another of your customer care team who has informed me of an issue in my area which is being rectified, so should be back to normal soon! Thanks again! 🤘🏻
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Matt Michalak
(@Matt_Michalak) reported
from
Enfield Lock, England
@virginmedia Hi yes I've been receiving slow speeds since Friday (less than 5Mbps) on wired and wireless devices- have tried reboot and moving the hub but no luck, also phoned customer care but they hung up on me. Need this sorted asap, please help!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@ModsReloaded @virginmedia Erm not blocked just poor Internet speed I think... Although you may be right
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@Ruknix) reported
Virgin Media are absolutely useless. We have had nothing but intermittent WiFi for three days straight. I phoned them up and an automated message confirmed the issue but told me to check back in another 24 hours.
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Mike Hough
(@mikehoughmusic) reported
@virginmedia Ordered an ‘intelligent wifi pod’ over 4/5 months ago for extra £5 a month & was told its sold out and unavailable, yet my best friends was delivered and installed yesterday and she only joined Virgin last week.. wifi signal constantly down/weak. Customer service have no answer
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Annina Kaski
(@AnninaKaski) reported
@virginmedia I’ve checked all the info above apparently no issues in my area. As I said earlier it’s been going on for longer than a month. I need to conduct regular zoom meetings and I’m unable to
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Norfolk Wastrel 🇧🇷 🇳🇿 🇰🇷 🇬🇭 🇸🇹
(@NorfolkWastrel) reported
@RahilaG @michaellondonsf @virginmedia Be careful because they switched from providing a monthly service with a notice period to 18 month contracts for which you have to pay the whole length even if you leave early. It's a stitch up. This is predicated on the basis that the 18m works out cheaper.
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Graeme He-Witty
(@graemehewitt) reported
@virginmedia Not sure as I turned off after the football. When we renewed our contract we were told we could have a newer style Tivo box for our 2nd box. We have never received one and Amazon Prime doesn't work and Netflix keeps cutting out. Could someone please contact me about this?
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WiganJulie
(@juliefallon1) reported
@virginmedia It won’t let me sign in? And I have my password saved also Face ID this is getting beyond a joke now! Paying for something that I don’t have
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Miss Smith 👩🏼🏫🍎
(@nqt_s) reported
@virginmedia No as the only correspondence I had received was an email on Tuesday which said do not reply. I will now have to order another pack to post it back (first one never arrived) as I had made my plans to work around being at home yesterday for the collection.
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Nathan garbett
(@garbett_nathan) reported
@virginmedia Ye it says that your aware of the issue and a engineer is on his way but it said that yesturday then I got a message to say it was fixed worked for 2ish hours lastnight now it’s gone off again
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Demski78
(@Demski1978) reported
@virginmedia Stated or not, that does not make it fair. The cost of moving house is high enough. It is not like we’ve defected to a competitor, you do not supply the area. You would think loyalty and customer service would come into play at some point but clearly Virgin are all about money.
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Alex Dawson-Smith
(@alexds36) reported
@virginmedia Happy to make a complaint but it falls on death ears, we have made two so far, one due to a manager giving completely false information, and the other for the lack of returned calls! All I need to know is how long you are willing to allow us to continue without internet?