Virgin Media

Virgin Media Outage Report in Cricklewood, Greater London, England

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The latest reports from users having issues in Cricklewood come from postal codes NW2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cricklewood, Greater London, England 04/25/2024 02:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Lewisham, Hackney, Islington, Paddington, Leyton, Bermondsey, Walthamstow, Poplar, Radlett, Enfield Town, Tottenham, Bushey, Croydon and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLewisham Phone
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • RayBarber21 Raymond Barber (@RayBarber21) reported from Wandsworth, England

    @virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

  • STRAYPHOTON DAVID WOODHOUSE (@STRAYPHOTON) reported from Richmond, England

    @tonydixon59 @virginmedia Same here, also in TW2. Was bad last night, seemed better during the day but now poor again, picture breaking up and sound drops out momentarily.

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia Yeah, there are outages. Every single day. I can't remember a day WITHOUT an outage. The only reliable part of my wifi is that my colleagues expect it to be painful talking with me. It's embarrassing. Contract ends in October. You're gonna charge me £250 to leave. I've tried.

  • medicman2011 Peter (@medicman2011) reported from Loughton, England

    @virginmedia Of course I'm a customer. It's you renewals call centre that ring twice a day.

  • djsantero Santero, human ambassador to ducks (@djsantero) reported from Camberwell, England

    @DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...

  • PactzLdn P_R£NZÉL (@PactzLdn) reported from Walthamstow, England

    @virginmedia outage🙃, they best reimburse my data as im trying to finish it till this issue is resolved 🤔

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia There's always engineering work. It resolves a drop in the bucket when there are reported outages every. Single. Day. Not being hyperbolic. We were told we need to call and document every issue. So we do. Every day the automated message says engineers are coming. It's a joke.

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    @virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Provide a more reliable service and a time machine

  • aliciaverbs Alicia Carney (@aliciaverbs) reported from Walthamstow, England

    @virginmedia Looping this conversation back into noisy, bottomless support channels and forums isn't gonna cut it. I am fed up from wasting my time waiting on hold for 45-90 minutes only to be told "we've already told you engineers are coming, bye." This is infuriating.

  • Mbilla_Arts Mbilla Arts (@Mbilla_Arts) reported from Walthamstow, England

    @virginmedia There was a fault- already checked. Need to know why this keeps happening - paying £63 a month for a service that hardly ever works!

  • JunaidJuned86 Torbaf (@JunaidJuned86) reported from Harrow Weald, England

    @virginmedia I purchased a 1 day WiFi pass to use on the underground. It doesn’t seem to work and when I phone customer service they don’t know how it operates. Can you help me with this or refund me my money? #virginemediawifipass #tfl #freewifi

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    @virginmedia The service resumed after about and hour. Thanks

  • hasnat2002 Hasnat Ahmed (@hasnat2002) reported from Ealing, England

    @virginmedia Is there a broadband internet problem in the W5 1JG area. We have been having problems since yesterday (7th May). Working from home is being disrupted as well remote school learning for imminent A-level assessment

  • derekcburgess DEREK BURGESS (@derekcburgess) reported from Walthamstow, England

    ******* typical. Self isolating & my @virginmedia Internet & TV have gone down due to some issue in the area. Had just started working my way through season 8 of #SilentWitness.

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy_RChurch Andy Chadwick (@Andy_RChurch) reported

    @virginmedia I've managed to log in via my laptop, but there's still an issue with the phone app. 😢

  • realsusiemama Susan Tosney (@realsusiemama) reported

    @virginmedia The issue is a cable . I hav had 4 visits yet nothing been done . 4 days of no broad band/tv or phone. Utterly ridiculous. Sick phoning and getting read a script from someone in India. How can I actually speak to someone that has a clue. Best just come and remove your stuff.

  • kitlynd catherine landers (@kitlynd) reported

    @virginmedia Hello ML. Thanks for getting back. Didn't hve enough energy to get back 'til nw. v6 doesn't hve like/dislike buttons. That's the good tivo box. This ws up down controls on the list of recordings. My carer turned everything off and it fixed. Next day. Blank screen. CarerHeroAgain.

  • deathbysuzy Suzy Jackson (@deathbysuzy) reported

    @virginmedia The problem is you want to collect from a house where the owner died. Therefore the house is empty. Why can’t we just send it back to you?!

  • Foxesbird80 Esther 💙 (@Foxesbird80) reported

    . @virginmedia have to be threnody ridiculous. Landline hasn’t worked for weeks. Finally get through to someone but apparently they can’t help unless we ring from the landline….THAT DOESN’T WORK!!!

  • HeyOnlyMeAgain Sam (@HeyOnlyMeAgain) reported

    @virginmedia I’ve already done that. There is an issue within my postcode area, I’m saying this is the second time within 4 days that I’ve had a loss of service.

  • HeyOnlyMeAgain Sam (@HeyOnlyMeAgain) reported

    @virginmedia total blackout in bn41 area. Twice in 4 days. Not really acceptable is it

  • realsusiemama Susan Tosney (@realsusiemama) reported

    @virginmedia I have lodged a complaint online at virgin also I am not paying for a service that is non existent!

  • ellardadam Adam Ellard (@ellardadam) reported

    @virginmedia hi broadband has been shocking all week just spoken to someone you're end problem estimated to fixed 25/10 what problem tales 2 weeks to fix

  • AmandaChidgey Amanda Chidgey (@AmandaChidgey) reported

    @virginmedia I don’t have a fault reference number - just a VM email saying ‘We’ll be working in your area on Fri 21 Oct .. we’re carrying out essential works to improve our network ..’