Virgin Media

Virgin Media Outage Report in Cricklewood, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cricklewood, Greater London, England 11/27/2025 19:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, Hackney, Muswell Hill, Southall, Camden Town, Barnet, Mitcham, Harringay, Waltham Forest, City of London, Croydon, Newham and Watford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining

  • makamen Michael Kamen (@makamen) reported from Watford, England

    @virginmedia hello, trying to change my package but the link on your website seems to be broken and can't get through on the phone can you help please? Thanks

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia answer your damn phone

  • robinpr71 Robin Pritchard (@robinpr71) reported from Lambeth, England

    So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤

  • paulvivash Paul Vivash (@paulvivash) reported from Lambeth, England

    @virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia once again broadband down. Working from home, when will it be up and running again?

  • ZoSo365 Wasim Akram (@ZoSo365) reported from Barnet, England

    @virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

  • Jeffforrest1 Jeff forrest (@Jeffforrest1) reported from Kingston upon Thames, England

    @pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • hogartha Anne Hogarth (@hogartha) reported from Loughton, England

    @virginmedia Certainly am. I'm a Virgin customer 🙄

  • sumnerpom Matt 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sumnerpom) reported from Bromley, England

    Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia In addition, when will it be fixed for good? If you don’t want your customers up in arms, be transparent, honest and say what the problem is and relay and exact date. No canned responses!!!

  • vickyatwork vicky (@vickyatwork) reported from Croydon, England

    Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET

  • 2wheelchick Maria David (@2wheelchick) reported from Bromley, England

    @virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots

  • Makis39277470 Gerasimos Klaoudatos (@Makis39277470) reported from Richmond, England

    Thank you @virginmedia for the worst service ever. We have been suffering from no broadband all day today while our work depends on this. It has been horrible for many days now. You do not answer phones or messages through your app. Is this what your customers deserve???

  • redgm99 Gaz the Red (@redgm99) reported from East Ham, England

    Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

  • cjpokemon3 Chris (@cjpokemon3) reported from Watford, England

    @virginmedia been on the web chat for over two hours trying to cancel my account as moving and been cut off again! Is there an email address I can contact?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • richbishop Rich Bishop 😷 (@richbishop) reported from Cawston, England

    @virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!

  • mattbidds Matthew Biddle (@mattbidds) reported

    @virginmedia Well it won’t be will it because that has been promised on 2 previous occasions, not delivered! @virginmedia #virginmedia are a tech company yet they can’t apply a credit note immediately? customer service is resolution when things go wrong and you are incompetent and incapable!

  • jinda_bisran Jinda Bisran (@jinda_bisran) reported

    @virginmedia I work from home and WiFi connection in my home office which is a bedroom upstairs is bad

  • warlock43 paul king (@warlock43) reported

    @virginmedia 14 Hours without service area 30 LE112PQ still no Service any idea when i will get reliable connection Thanks.

  • SJLMiles Samantha Jane Louise (@SJLMiles) reported

    @virginmedia can I send a direct message to update my account I can't keep calling in I've had enough of the absolute rubbish customer service of virgin media

  • OfRosindell Office of Andrew Rosindell M.P. for Romford (@OfRosindell) reported

    @martinpoler @virginmedia Good afternoon Martin, It was local opposition which resulted in the project being cancelled. Andrew had been contacted by a large number of constituents who felt they had not been consulted properly on the issue. Thank you, Office of Andrew Rosindell M.P.

  • Dame_Unique dameunique.blog (@Dame_Unique) reported

    @mariodc @virginmedia They irritate me so much! Absolutely do the bare minimum to resolve issues.

  • Embotaloonie emma mees (@Embotaloonie) reported

    @virginmedia bloody joke finally get through to you and you hang up on me twice i need to talk to you

  • garysedgwick Gary Sedgwick (@garysedgwick) reported

    @virginmedia Well for security reasons I am unhappy about sharing too many details publicly. The ticket number I was given is P010921745. It should all be on there. In summary, there should now be one name on the account, one login, and one e-mail address.

  • bryanphillip01 mariam lewis (@bryanphillip01) reported

    @garysedgwick @virginmedia I was having the same problem until I meet @dovacracks001 on IG who helped me I had to recommend him