Virgin Media Outage Report in Cricklewood, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cricklewood come from postal codes NW2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cricklewood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Cricklewood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, London, Croydon, Wembley, Fulham, Hackney, Acton, Bermondsey, New Southgate, City of Westminster, St Albans, Bromley, Redbridge, Ruislip and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Islington |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cricklewood, England
Latest outage, problems and issue reports in Cricklewood and nearby locations:
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Andy M
(@AndyM_N3) reported
from
Barnet, England
@virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse
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I am Burt Reynolds
(@nonangrybiker) reported
from
Walthamstow, England
@virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Nothing goes down more than @virginmedia
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Adrian Hansel
(@adrianhansel) reported
from
Lambeth, England
@virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up
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Robert Berning
(@Robert_Berning) reported
from
Spelthorne District, England
@virginmedia your broadband is useless. Your customer service is non-existent and your product is a joke.
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jimboid
(@jimboid79) reported
from
Bromley, England
@virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!
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amelia
(@ameliavickerypr) reported
from
Hackney, England
@virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia We've done all of this. It's been two days; no known area issues and we have re booted several times.
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Rob Ford
(@rob_ford) reported
from
Bromley, England
@virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.
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Aman Jain
(@aman_ja) reported
from
Camberwell, England
@virginmedia Hi, my broadband is down and I'm unable to get through to your customer service
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia There isn't. It's just a poor quality issue. That your broadband in the area is not sustainable.
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I did they were useless. Told me to put up with these lousy slow speeds. Told me you don't guarantee the broadbamd speed on wireless at all!
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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Gary Bott
(@RevBott) reported
from
Croydon, England
@sadbuttrue @virginmedia I left after a year of problems
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bazza H
(@Specwise) reported
@virginmedia we changed to a different service provider two weeks ago. Since then you have phoned us REPEATEDLY despite being told on each occasion we're not interested. Stop it
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Rachel Carlton
(@rach7478) reported
@virginmedia No I wasn’t , I was passed back to customer service which to me means it won’t ! Also now have two different dates for phones to be delivered 🙄 and once we received I have to call customer service loyalty number to try and get the same offer I have on the other phone ?!
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Sandi Hirani
(@Sandi_H_xx) reported
Hi @virginmedia is it to much to be able to speak to a human regarding my broadband issues??No broadband for 2 days,was told there was no fault when I checked online,so called an engineer who can't come until 1st Dec, I need the broadband to work from home. I rang 150 was told
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BEATS VIBE
(@mrbeats26) reported
@Rmincher @virginmedia Message this tech guy @roy_cybertech on TWITTER he recently reviewed my account when support services aren't responding and it was successfully reinstated
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Danny Lush
(@Danny_Lush) reported
@virginmedia yet again Broadband is down, such a rubbish service don't think we've had 3 days of full service in a row.
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Craig Hemmings
(@craighemmings) reported
@virginmedia Managed to get through to speak to someone they say there's an issue in my area but none of my friends in the area have issues other than Thursday when work was being done and sane applies with my neighbours there all fine
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Umit KL
(@umitkcom) reported
@virginmedia hi - no internet all day in London N4. the service status page showed a fault in the area earlier this morning but now says no issues... but still no service. please can you check?
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Sandi Hirani
(@Sandi_H_xx) reported
@virginmedia that there is a fault, which is it??? Is there a fault or not? Because if there is a fault on your end then I will cancel the engineer. If there isn't a fault on your end I will keep the appointment, either way I need this fixed. Please dm me. Thanks
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Paul Fisher
(@DrFishmarketing) reported
.@virginmedia BAD company. Avoid like the plague. Dishonest #broadband
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Welsh8Bit
(@welsh8bit) reported
@virginmedia I’m amazed how in todays world of customer service your call centres are the worst I’ve ever encountered. How on earth people are supposed to deal with their account with the piss level of service is beyond me