Virgin Media

Virgin Media Outage Report in Cricklewood, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Cricklewood come from postal codes NW2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cricklewood, Greater London, England 05/23/2025 15:00

May 23: Problems at Virgin Media

Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, Greenford, Islington, Wandsworth, London, Streatham, Croydon, Tottenham, Leyton, Wembley, Hackney, Ealing, Lee, City of Westminster and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Wi-fi
United KingdomGreenford Internet
United KingdomIslington Internet
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • CaptainZongo Captain Zongo (@CaptainZongo) reported from Croydon, England

    @virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!

  • fatwhit5 chris whittart (@fatwhit5) reported from Hounslow, England

    ******* shit @virginmedia WiFi has gone off AGAIN 😡😡

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Kingston upon Thames, England

    @virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!

  • spyinthesky Spyinthesky (@spyinthesky) reported from Enfield Lock, England

    @virginmedia I'm already tempted to quit your over priced service that just might be the decider. But I guess once you start *************** out of your customers eh

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from Poplar, England

    @virginmedia Wireless. But the problem is the device (seemingly some kind of limitor) installed by your engineer. That is the specific point I want addressed and I'm fed up of being pointed to generic and useless guidance

  • ZabiOsmani11 Zabi (@ZabiOsmani11) reported from Hounslow, England

    **** you @virginmedia for ruining my evening

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @MickHarkin8 @virginmedia Not talking about a new customer.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    I have never had any problems with you @virginmedia before and not happy

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia 2/2 you be able to supply a service at a later date.

  • trustintalk paul taylor (@trustintalk) reported from Paddington, England

    Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore

  • yomzworld Rich Homie Yom (@yomzworld) reported from East Ham, England

    @virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all

  • PaulG_Lon Paul (@PaulG_Lon) reported from Wandsworth, England

    @TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks

  • carmurp Caroline Murphy (@carmurp) reported from Walthamstow, England

    @virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.

  • peter_boxer Peter Boxer (@peter_boxer) reported from Croydon, England

    @virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.

  • ogerreyn owain gerreyn (@ogerreyn) reported from London, England

    @virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!

  • damawa42 Daniel W (@damawa42) reported from Kensington, England

    @virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • theguyinahoody Searching For My Hoody (@theguyinahoody) reported

    @derrickca @virginmedia If they’re not actually providing you with the service you paid for then you might be able to leave the contract early because they’ve technically already broken it. Maybe ask in your local Citizens Advice Bureau? (I don’t actually know if you have them, but worth a check)

  • derrickca Del 🌈 (@derrickca) reported

    @virginmedia By the way. I do really appreciate you trying to help. We’re just so frustrated by it all

  • Patrick50729022 Patrick B (@Patrick50729022) reported

    @virginmedia It’s pretty obvious to see there is an access issue etc , they just don’t care . Fed up with unwanted companies destroying our footpaths and roads and leaving behind a patchwork quilt mess

  • RobFisher Rob Fisher (@RobFisher) reported

    @virginmedia Resolved now, thanks. My complaint was about being told to log in when I just wanted an answer. So I pretended to be a new customer and discovered gig1. But gig1 was not available when I logged in. But chatting to an agent I could get it. All good now.

  • morley_ken Ken Morley (@morley_ken) reported

    @Ofcom came across this from your site regarding fixed line rental fees. Is this accurate? For example Virgin media telephone cable is separated from BB & TV core supplying services? Some companies state you must take fixed line, they do not state Service provider fee?

  • mmmikemoran Mike Moran 💙 - I’m Wearing A Mask 3.5% (@mmmikemoran) reported

    @naomhgallagher @virginmedia PlusNet is probably the cheapest. We’ve been with them for 8 months and no complaints. And their customer service rates well. We tried Virgin a few years ago but after several visits they said there was a 1 metre gap between the cable in the street and the start of our drive.

  • ScottyCrackz Scotty_Crackz (@ScottyCrackz) reported

    @PresBastards @virginmedia Inbox quickly all kind of hacking and recovery service

  • PresBastards Denis (@PresBastards) reported

    @virginmedia Just to to wait 5 working days. Which means next Friday. Which means I can't login to work for a week. Which obviously has ramifications. It's a joke.

  • violetscrawley Tess 🦔 - fully vaccinated, rocks a mask. (@violetscrawley) reported

    So @virginmedia wants to charge us £165 to disconnect our broadband, even though we don't actually want to disconnect our broadband - we simply want to change the name of the person paying the bills as the person currently doing so is moving out. WTF IS THE CRAP!?

  • shanaacrossing Shannon ♡ (@shanaacrossing) reported

    @virginmedia It’s my grandfathers account, it won’t even let him sign in to check that link, I tried multiple times.