Virgin Media

Virgin Media Outage Report in Cricklewood, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cricklewood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cricklewood, Greater London, England 11/25/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Cricklewood, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, City of London, Croydon, Hammersmith, Newham, Hackney, Watford, Woodford Green, Bromley, Southwark, Harringay, Wandsworth, Feltham and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomCroydon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cricklewood, England

Latest outage, problems and issue reports in Cricklewood and nearby locations:

  • DScilly David scilly (@DScilly) reported from Islington, England

    @jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min

  • hollyliba Holly B (@hollyliba) reported from Camden Town, England

    @virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time

  • chrismsutcliffe Chris Sutcliffe (@chrismsutcliffe) reported from Camberwell, England

    @tzusj @virginmedia .@virginmedia are just the worst. Over the course of about four months we found they incentivise their call centre staff to full on lie to you. Awful business practice, puts their service staff in a real bind

  • justclearuk Just Clear (@justclearuk) reported from Richmond, England

    @virginmedia shocking service lately and we are not happy clients, with broadband being down. We were forced to upgrade and then the engineer didn’t even bother to show up. Waited over 4 hours on the phone. Finally had enough and will be disconnecting.

  • TELITYceo Tyler Smith | 17 (@TELITYceo) reported from Bromley, England

    Grrrr @vmbusiness have had to be up all night working on a project and broadband went down... SO... - uploading 20gb via hotspot on 1 bar of 4g - heating down (smart home) so frozen too - lights not working 🙃🙃

  • MissMikaSimmons MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England

    @virginmedia Hi - my wifi still isn’t working. I’ve texted you and now tried to call you to cancel with no answer from either. Can I ask where is the money from your customers being spent?

  • BigTaze BigTaze #BLM✊🏿 (@BigTaze) reported from Hackney, England

    @Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !

  • MissMikaSimmons MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England

    @virginmedia Yes the TV is down in my area. The wifi is fine. I have known this for days and no one at Virgin media picks up a call or returns the text. I’d like to cancel my account

  • DesignBySol_ Solveiga Pakštaitė (@DesignBySol_) reported from Walthamstow, England

    @virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?

  • Semakaleng Sem Moema 😷 🌹 (@Semakaleng) reported from Hackney, England

    @CllrDaly @CllrSButt @virginmedia I’ve now paid three bills for service I’m not getting!

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia Hi, still with the problem. Broken and distorted image and audio

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @flyinggirlsarah @virginmedia That’s actually a really good idea Sarah, thanks. It’s like Catch 22. They say to call, the phone message refers you to the website, and the website tells you to call. The last time I had customer service as bad as this was @VirginAtlantic ! What’s the connection, I wonder?

  • ZXena_Mclean Zena Mclean (@ZXena_Mclean) reported from Ealing, England

    @virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭

  • DWozza Wozza (@DWozza) reported from Merton, England

    @virginmedia I waited for a hour and twenty minutes and your guys out the phone down on me and you haven’t even got the courtesy to respond?

  • Dizzyeek Julian D 🇪🇺 #FBPE 3.5% #proEU 🇧🇬 (@Dizzyeek) reported from Brentford, England

    Hi @virginmedia , my @E4Tweets HD channel 145 has been off for weeks.. What is going on? Ive tried everything to fix it but the problem is not with me...

  • MoriartyMark Mark Moriarty (@MoriartyMark) reported from Merton, England

    @virginmedia don’t really enjoy my internet going down 5 times a day is there any danger of anyone answering your phones so I can get them to take this **** out?!

  • KrLwsn Karl Lawson (@KrLwsn) reported from London, England

    @virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.

  • MissMikaSimmons MIKA SIMMONS (@MissMikaSimmons) reported from Kensington, England

    @virginmedia Awful. I ask you again - what exactly are you spending customer fees on?

  • CarlyCella carly cella (@CarlyCella) reported from Wandsworth, England

    @virginmedia what is going on with your broadband and would help if your phones are answered by someone who can actually help!!!

  • DWozza Wozza (@DWozza) reported from Merton, England

    @virginmedia someone just answered and then put the phone down on me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rprzybek Richard Przybek (@rprzybek) reported

    @virginmedia It seems a lot of people have no service from Virginmedia

  • barrypreston1 BP 1 (@barrypreston1) reported

    @virginmedia The only real issue I have is the incompetence of your staff

  • luke_marsh_ Luke Marsh (@luke_marsh_) reported

    @virginmedia I like how I’ve been told the issue is “complex”. Maybe be honest with your customers and tell them exactly what’s going on. Do I trust you’ll fix this by the 25th? Not a chance

  • anitaadey Anita Stephenson (@anitaadey) reported

    @virginmedia I can’t believe our virgin box is not working and now can’t watch the England game!!!

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia more than 12 hours without service today. Are there any updates for NW3?

  • DemelzaMayx Demelza May (@DemelzaMayx) reported

    @virginmedia yet again our broadband is down, it was down for most of last week so we had an engineer come down to sort it on Monday. Your system is so rubbish that YET AGAIN it has gone down. 0/10, absolutely awful

  • gavros1383 gavin castleton (@gavros1383) reported

    @virginmedia you service is absoloute shiite internet goes down when match is on you cahrge people **** loads of cash for things they cant watch think ots about time u give the game up your useless

  • eddiestephenso5 eddie stephenson (@eddiestephenso5) reported

    @virginmedia England v Scotland tonight. tv and internet has gone down recorded message fixed by 14.00hrs Saturday. thanks for nothing

  • isiscarol14 Isis Almeida (@isiscarol14) reported

    @virginmedia and when I asked to log a complaint, your customer service person just hung up on me. Is this a serious service provider?

  • daniel_hancocks Dan Hancocks (@daniel_hancocks) reported

    @virginmedia Its is an outage still doesnt help