Virgin Media Outage Report in Shotts, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shotts, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Shotts, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Coatbridge, Hamilton, Airdrie, Livingston, Motherwell, Cumbernauld, Wishaw, Bathgate and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
Internet | |
| Coatbridge |
Internet | |
| Hamilton |
Internet | |
| Airdrie |
Wi-fi | |
| Hamilton |
TV | |
| Hamilton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shotts, Scotland
Latest outage, problems and issue reports in Shotts and nearby locations:
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Alan Hay
(@hazey_81) reported
from
Motherwell, Scotland
Perfect timing for @virginmedia to go down as people work from home... #virginmedia
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia The automatic txt bot just keeps saying about pausing sports package and then goodbye. Can you please help. I’m desperate
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Augmented Deviant ⭕
(@KetaminePanda) reported
from
Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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Ⓥ Vegan Alba (from 🏡) 🏴🇪🇺🌱🌍
(@StevoMcKenna7) reported
from
Motherwell, Scotland
Virgin media down again. Such a shit service at times.
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Louise McMonigle
(@xXxsqueegexXx) reported
from
Cumbernauld, Scotland
@virginmedia ABSOLUTELY DISGUSTED! My bill £30 higher this month. Charged for calls over 60mins last month. Mortgage! Car! UniversalCredit! All with hours & hours waiting time. Being told tough I have to pay it! Zero help available! Family of 4. Both Self employed. No money! Joke
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia Staying connected would be easier if the shite WiFi didn’t cut out every five minutes
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𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗
(@BigRangersBear) reported
from
Motherwell, Scotland
@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.
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Lynn Donnelly
(@gizzi13) reported
from
Motherwell, Scotland
@virginmedia I just need a new power cable. I am not very tech savvy. Please help x
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Derek Thomson
(@DeekTheDiamond) reported
from
Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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SOPHIE🦋
(@sophiesweeneyx) reported
from
Motherwell, Scotland
How ******** is virgin media this shite 😒
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Lauren Davenport
(@_laurennnxo) reported
from
North Lanarkshire, Scotland
@virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees
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Caitlin Currie
(@Caitlin_Curri3) reported
from
Airdrie, Scotland
@virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything
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Gem ❤️
(@GemmaaMurphy) reported
from
Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@virginmedia WIFI issues all day in ML5. Mobile is also starting to play up with full reception 3G/4G intermittently dropping on my phone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Goutam
(@Goutam54206511) reported
@virginmedia I just can not express frustration - Waiting for internet to start work again but Dealing with worst customer service company in the world. Keep collecting money with rubbish service @virginmedia. Covid causing enough stress and virgin issues least we wanted @BBCWatchdog
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kchan
(@KC368) reported
@virginmedia Tried all devices, and diffract web browser. Can you confirm whether your webmail is currently down?
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Gwen Ferrari
(@GwenFerrari) reported
@virginmedia The poor communication, the lack of customer service, been cut off twice after two long phone calls
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Ron
(@Ron67057294) reported
@virginmedia My service is out, the service status claims it is due to an unpaid bill, which is ridiculous since all bills are paid and the current bill is not due until January. Also I've got a Direct Debit order and enough money on my account so this is impossible
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Lisa du Plessis
(@cbtsunflower) reported
Which funnily enough did not cause us any problems. I cancelled most services in writing and @virginmedia are the only company who refuse to allow me to leave without a huge penalty. I’m not even in contract!
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Jamessy
(@jamessy69) reported
@virginmedia Why am I again having to make a complaint to get an issues sorted out? I had no service between 31st October and 5th November. None of the 3 separate departments who were aware of this have done anything about a refund.
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Lee Obrien
(@leeob77) reported
@virginmedia Id rather get the service i was sold to be honest?
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Ian Brook
(@CaponesShadow) reported
@virginmedia So today we received the new box, is there a reason why they dont come with a remote? Ours is broken how do i order a new one?
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Grizzo
(@StreetsofGreezo) reported
@virginmedia @virginhelp It's not an outage its defo the line in the property as it's at least 13 years old and probably been through a flood at some point.
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Andrew Sadler
(@ProClaritan) reported
@virginmedia moving house and the 1st available slot for an enginner to install new service is over a month away! Dissapointing after circa 10 years of good custom with you. Please escalate and find us a closer slot.