Virgin Media

Virgin Media Outage Report in Shotts, North Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shotts, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shotts, North Lanarkshire, Scotland 03/18/2025 14:05

March 18: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shotts, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Uddingston, Hamilton, Uphall, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Bathgate, Wishaw, Larkhall and Shotts.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston TV
United KingdomUddingston Internet
United KingdomHamilton Internet
United KingdomHamilton Internet
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shotts, Scotland

Latest outage, problems and issue reports in Shotts and nearby locations:

  • gizzi13 Lynn Donnelly (@gizzi13) reported from Motherwell, Scotland

    @virginmedia The automatic txt bot just keeps saying about pausing sports package and then goodbye. Can you please help. I’m desperate

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

  • sophiesweeneyx SOPHIE🦋 (@sophiesweeneyx) reported from Motherwell, Scotland

    How ******** is virgin media this shite 😒

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees

  • GemmaaMurphy Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland

    @virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help

  • KetaminePanda Augmented Deviant ⭕ (@KetaminePanda) reported from Brightons, Scotland

    So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything

  • touchofglamour margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland

    @virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...

  • _laurennnxo Lauren Davenport (@_laurennnxo) reported from North Lanarkshire, Scotland

    @virginmedia down again when I have many @louistheroux documentaries to get through is a cruel twist of fate

  • DeekTheDiamond Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • StevoMcKenna7 Ⓥ Vegan Alba (from 🏡) 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌱🌍 (@StevoMcKenna7) reported from Motherwell, Scotland

    Virgin media down again. Such a shit service at times.

  • BigRangersBear 𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland

    @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

  • allym08 Ally Mason (@allym08) reported from Hamilton, Scotland

    @Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs

  • gizzi13 Lynn Donnelly (@gizzi13) reported from Motherwell, Scotland

    @virginmedia I just need a new power cable. I am not very tech savvy. Please help x

  • D3borah1404 Debbie (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

  • seanpdkelly Sean Kelly (@seanpdkelly) reported from Coatbridge, Scotland

    @virginmedia WIFI issues all day in ML5. Mobile is also starting to play up with full reception 3G/4G intermittently dropping on my phone.

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • allanvrs1888 Allanvrs1888 (@allanvrs1888) reported

    @virginmedia I have tried both WiFi and wired with the same issues with twitch, everything else seems to be fine. My connect app is the most recent version and I have tried reinstalling the hub to the app without success, the internet test from the VM site says reboot the hub which I done

  • LawsonSallyann Sallyann LDee (@LawsonSallyann) reported

    @virginmedia house is 3 storeys, 6 bedrooms. A beast of a house & the router is right at the front & on the ground floor. I need a magician not an App to get the signal from the router to anywhere other than the room alongside it or above it. The only resolution is to move the router + 3pods

  • mrandmrshoque JayH (@mrandmrshoque) reported

    @virginmedia was on the call to your colleague today, he cut me off and now I'm struggling to get in touch. I wanted to complain about how slow your wifi is in my home since we joined you guys

  • jobloobird Jo Owen (@jobloobird) reported

    @virginmedia Tried logging in but now your site's not working!

  • joshlamb02 Josh_lamb1272 (@joshlamb02) reported

    @virginmedia There’s no excuse for it an engineer came out and replaced it all and placed it on a good place and it’s still ****

  • BellMelly Mel-Ting (@BellMelly) reported

    @lauren_hodgman @virginmedia I got rid, im with EE fast fibre now. Not had any issues yet I was sick of my broadband going down all the time

  • Siriuo Siriuo (@Siriuo) reported

    @virginmedia It just gets worse. Over 2 hours on the phone, 2 dropped calls and still not anywhere nearer sorting this situation out. Your service is terrible. I think an ofcom complaint is in order here.

  • TheRealBubzy Bubzy (@TheRealBubzy) reported

    @virginmedia are literally the worst ******* internet providers in the UK. They claim they have tested the connection and it is fine. It literally isn’t. **** off.

  • onelastgo Andrew Allen (@onelastgo) reported

    @virginmedia Ummm, I'm an existing customer so I have to phone. The link is what I've done still waiting a call back

  • jobloobird Jo Owen (@jobloobird) reported

    @virginmedia Tried that, no difference- says there are no problems!