Virgin Media Outage Report in Shotts, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shotts, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shotts, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Uddingston, Hamilton, Uphall, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Bathgate, Wishaw, Larkhall and Shotts.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
TV | |
| Uddingston |
Internet | |
| Hamilton |
Internet | |
| Hamilton |
Internet | |
| Uphall |
Total Blackout | |
| Livingston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shotts, Scotland
Latest outage, problems and issue reports in Shotts and nearby locations:
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia shocking service. And going by others it's standard #virginmedia 👎
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
So sick of @virginmedia and their stupid c130 error code. Constant. Absolute worst. And their **** WiFi. Useless.
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Michael
(@MICKLE_M) reported
from
Mollinburn, Scotland
@virginmedia is there a problem with sky sports?
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Darren of Mcilvaney
(@bawz) reported
from
Hamilton, Scotland
Internet down. In the middle of trying to get Black Spindle. Sort it out Virgin Media! That's twice in a week 🤬
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@NewtDTD @virginmedia Oh good luck. I just finished as it went down!
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Chisy
(@chisy10) reported
from
Hamilton, Scotland
@FromThe1stBend Subscribed to Premier Sports (via Virgin Media) purely for speedway only to find out this morning that BoxNation isn't part of the package! Poor show, @PremierSportsTV
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Megan Lannigan
(@meganmcginty) reported
from
Carluke, Scotland
@virginmedia Hello, it’s a billing issue.
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Adrienne
(@ya_diks) reported
from
Coatbridge, Scotland
@virginmedia can’t seem to get logged into my account on your website or app on both pc and mobile. It just keeps reloading the main page to login again
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia really poor service guys 👎 Would not recommend 👎
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scooby
(@A_Stramash) reported
from
Mollinburn, Scotland
@virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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ⓄⒷ 🏴
(@ayenaebotherpal) reported
from
Birkenshaw, Scotland
@virginmedia I’ve now resorted to. Connecting my tv to my mobile phone data in order to watch Netflix etc as the connection from you is so bad and cuts out every few minutes. Is anything being done about this? What we actually paying for?
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ifyourreadingthissendhelp
(@crackieChan115) reported
@virginmedia @Tango_2023 Fix it then how can it take this long its off on off on all the time I'm 100% leaving yous for something else that can stay up
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Jason Kneen
(@jasonkneen) reported
@HanSolonoid @virginmedia I basically doing what I like to call a "Ronseal" tweet which is to say "Exactly what is says on the tin" In this case what I was saying was "You need to fix this and fast". In other words, I was saying I need them to really fix this problem ASAP. I can draw a diagram?
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John bradley
(@Jb_radley) reported
@tb_tom89 @backinyerpram @virginmedia My comment about living in the wrong country was to prove my point NO UK isp can guarantee 100% service %100 of the time. So you can't rely on Internet as a life saving service
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Michael J Robins
(@Michael28Robins) reported
@virginmedia we have internet again so please don't do nothing so it goes back down
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Jason
(@Bigxpz) reported
@dekl0l @Igorekcs2 @virginmedia Ye BT solid for me too 1 service issue in 3 years. Not the fastest speeds but stable af.
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Vicky 💜
(@Vicky_6780) reported
I need #virginmedia to hurry up and fix their problems-I can’t watch anything without WiFi!
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MASSIMILIANO SORTOLANO 🇮🇹🇬🇧
(@famaxi73) reported
@virginmedia You should give a discount automatically when a problem shows up!!!
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Samuel Vincent Jones
(@realvinchenski) reported
@jasonkneen @hffhhggffgh @virginmedia I wonder if that's correct. May be worth checking with Virgins policies. Out of curiosity, why don't you change provider if you have this many issues?
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Gary Arnott
(@GaryArnott) reported
@hellofthedevil @AmigaBoing Hope so Tommy, I know lots of people have been affected by this #virginmedia outage. It's caused our family huge upset due to our circumstances & I'm frustrated I didn't perceive an occasion where I'd be let down like that, wishing I had an alternative service provider available.
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John bradley
(@Jb_radley) reported
@tb_tom89 @backinyerpram @virginmedia My point is if something is life or death you cannot rely on just 1 thing. You have backups and your backups have backups. Yes virgin have had an issue today but there is nothing that a few hours without Internet can cause a life threatening situation.