Virgin Media

Virgin Media Outage Report in Shotts, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shotts, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shotts, North Lanarkshire, Scotland 03/18/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shotts, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Uddingston, Hamilton, Uphall, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Bathgate, Wishaw, Larkhall and Shotts.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston TV
United KingdomUddingston Internet
United KingdomHamilton Internet
United KingdomHamilton Internet
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Shotts, Scotland

Latest outage, problems and issue reports in Shotts and nearby locations:

  • PrincessGinTech Gayle Campbell (@PrincessGinTech) reported from Coatbridge, Scotland

    @virginmedia The speed issues are ongoing everyday! No know issues in the area :(

  • LarryCuffe Larry Cuffe (@LarryCuffe) reported from Hamilton, Scotland

    HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Both not working

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks

  • ifeelalright Sam (@ifeelalright) reported from Motherwell, Scotland

    @virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀

  • geochierchia Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland

    @virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?

  • allym08 Ally Mason (@allym08) reported from Hamilton, Scotland

    @virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?

  • Rokewood Rokewood (@Rokewood) reported from Cumbernauld, Scotland

    @EvelynArizpe @juliemca @virginmedia Yes, never been with anybody else. None is perfect. But BT has strength in depth

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • QuantumSkyline Quantum Skyline (@QuantumSkyline) reported from Motherwell, Scotland

    @Dexisson @virginmedia Cancel your direct debit

  • shawsy67 Shawsy67 (@shawsy67) reported from Airdrie, Scotland

    @virginmedia I have tried twice to get through on the phone for nearly a hour each time, can someone help me?

  • ConorBurns67 Conor Burns (@ConorBurns67) reported from Coatbridge, Scotland

    @virginmedia Wifi still not working. Been down for about 4 days now. Ended up unplugging our superhub 2 and plugging in the superhub 3 which was sent out a while back. Still not working though

  • weewhytey Fraser Whyte (@weewhytey) reported from Hamilton, Scotland

    @virginmedia Had no issues until this year already signed up with sky due to how badly the situation was handled

  • RossRei13692512 Ross Reid (@RossRei13692512) reported from Uddingston, Scotland

    @virginmedia VM service shocking once again

  • geochierchia Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland

    @virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?

  • s6phy soph (@s6phy) reported from Motherwell, Scotland

    virgin media being down on Christmas Day is v virgin media of them. Scumbags.

  • cprosam Sam Cairns (@cprosam) reported from Motherwell, Scotland

    @virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!

  • LauraW279 Laura Delaney (@LauraW279) reported from Coatbridge, Scotland

    @virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????

  • connor_gary Gary Connor (@connor_gary) reported from Dullatur, Scotland

    @virginmedia @MartinSLewis I am trying to cancel my contract due to price hike. Contact number unavailable and up to 4 hour wait on chat. Plenty operators available when you cold call customers. Please sort out phone and chat response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tomhorn3r Tom Horner (@tomhorn3r) reported

    @virginmedia Yes my Superhub 3.0 is used in modem mode, I’ve rebooted and unplugged and restarted. It’s now back on and showing the purple light as normal. My router is showing no connection to the internet. There’s been no changes to my network or network setup.

  • Taiko_Potamus Tony Potamus (@Taiko_Potamus) reported

    @virginmedia Yes I've done this been told it's your systems not mine but no guarantee lwhen it will be up and running, may or may not come back at random times... call handler was condescending, very disappointed atm with your usual ok customer service.

  • Wok7277 Lynne-marie C (@Wok7277) reported

    @virginmedia I will know more after a call today. I think you need to not use Yodel as a courier. A big part of the issue is that they failed to deliver numerous times and have now 'lost' my equipment.

  • Limppig1 Jeff Green (@Limppig1) reported

    @virginmedia Still no Internet. Service page states no issues but when you call for service updates or customer services you are told there are issues with the SA12 area. It's the same message since boxing day but no update on how much longer the service will be down. Here you been updated?

  • tomhorn3r Tom Horner (@tomhorn3r) reported

    @virginmedia I’m having broadband trouble and wanted to ask if there are known issues in LS15 please?

  • GillianBower Gillian Bower (@GillianBower) reported

    @virginmedia @Virgin On the phone, your Cust Sv get so far with their tickboxes and scripts then pass me onto someone else. No-one has still told me how to raise my official complaint so I guess I just go to the ombudsman.

  • AllyMatthews21 Ally Matthews-Morley (@AllyMatthews21) reported

    @virginmedia It’s saying there’s a intermittent problem , my son is a professional gamer and can’t play online , think I need an engineer please

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported

    @virginmedia @vmbusinesshelp Both yourselves and @vmbusinesshelp keep sending me to Dm to avoid the issue. You have been filtering money from me each month without actually giving me any service to my company. No data & have been delaying and Charing me a bill for the last four months. #poorcustomerservice

  • l0zzie88 Lauren Robertson (@l0zzie88) reported

    @virginmedia no WiFi again, what’s going on with our service?

  • Taiko_Potamus Tony Potamus (@Taiko_Potamus) reported

    @virginmedia Haha I can't get online properly!that's my issue You've made me laugh, I guess I'll wait to see if/when normal service resumes. Thanks... I guess