Virgin Media

Virgin Media Outage Report in Shotts, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shotts, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shotts, North Lanarkshire, Scotland 03/19/2025 00:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shotts, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Uddingston, Hamilton, Uphall, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Bathgate, Wishaw, Larkhall and Shotts.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston TV
United KingdomUddingston Internet
United KingdomHamilton Internet
United KingdomHamilton Internet
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Shotts, Scotland

Latest outage, problems and issue reports in Shotts and nearby locations:

  • PhilAnslow12 Phil Anslow (@PhilAnslow12) reported from Motherwell, Scotland

    @virginmedia I did call but the customer service put the phone down on me

  • Kirstym82kirsty Kirsty (@Kirstym82kirsty) reported from Motherwell, Scotland

    @virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one

  • Jockthrax Gallagher D (@Jockthrax) reported from Airdrie, Scotland

    @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

  • kennyjblythe kenny blythe (@kennyjblythe) reported from Hamilton, Scotland

    @virginmedia is your website down again?

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    @suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.

  • JudithBoyle3 Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland

    @virginmedia A better service from virgin media

  • FrancescaDocher Francesca Docherty (@FrancescaDocher) reported from Overtown, Scotland

    Keep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.

  • Spike61987764 Spike (@Spike61987764) reported from Harthill, Scotland

    @virginmedia Not hard enough. 20 hours and 20 minutes without television and broadband which I pay dearly for and that's the best you can say. Time for compensation for no service and move away from @virginmedia to someone more reliable and actually cares a little about customer service

  • RedemptionBroon Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland

    @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

  • ra_bleather Lady Ra_Bleather🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@ra_bleather) reported from Motherwell, Scotland

    @virginmedia After spending hours trying to get through to you yesterday on the phone I raised a complaint about that. Solution this morning? ‘Call us’ is this a joke? Are u so think? #dreadfulservice

  • ryanjkirk92 Ryan Kirk (@ryanjkirk92) reported from Overtown, Scotland

    @virginmedia Is there any issues in ML2 as my broadband has dropped off a few times in the last hour. Light on the hub is still solid white though.

  • NasceraMahria Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported from Airdrie, Scotland

    @virginmedia honestly your service is shite

  • seawxy rach ✨ (@seawxy) reported from Motherwell, Scotland

    @virginmedia no, i’ve not received a resolution. someone contacted me regarding the complaint, then when i responded, they have just ignored it. the complaint is regarding incorrect billing and poor customer service.

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

  • Beverley1886 Bev, just Bev….. (@Beverley1886) reported from Wishaw, Scotland

    what on earth is going on with your service of both mobile and broadband! Substandard, constantly having connection issues with both!! Not only our household either, common issue with @virginmedia

  • celticghirl_bee Bee 🍀💚 !! (@celticghirl_bee) reported from Motherwell, Scotland

    @virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous

  • gazstevo Garry Stevenson (@gazstevo) reported from Birkenshaw, Scotland

    Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.

  • GaryFrancolini Gary Francolini (@GaryFrancolini) reported from Glenmavis, Scotland

    @Ofcom this is not the first time we’ve had issues with @virginmedia and they never seem to investigate complaints properly. Any advice on what we can do about this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenmckeown82 Steven Mckeown (@stevenmckeown82) reported

    @HighbsN5 @virginmedia This happened to me too. Missold volt package. Agreed with the agent on the phone £92 all in. Changed my SIM across to o2, got the new router. Then bam £142 for virgin media plus £28 for o2. The two direct debits came out after I raised a complaint.

  • ChrisPe15419991 Chris Perry (@ChrisPe15419991) reported

    @virginmedia Yes checked that but it says there no issues. I'm still have no internet as of this morning. 3 days it's been down

  • stewiehow stewie howarth (@stewiehow) reported

    @virginmedia No you check its your service what’s rubbish honestly your absolutely shocking you do literally nothing to help just put it back on the customer to do your job

  • jerryafraid jerry afraid (@jerryafraid) reported

    @virginmedia my connection is so bad I can't do my job at home, and I have no end date to when it well be back to normal, can I cancel my contract?

  • OfficialLukeD Luke (@OfficialLukeD) reported

    Yet another service issue/dead hub from virgin media. Earliest appointment is in 2 days. Sigh

  • jenstarzie JenStarzie (@jenstarzie) reported

    @virginmedia our wifi is down and apparently you can't fix it until 18th oct - thats a whole week!!! We work from home, this is unacceptable and we've been offered no alternate options or compensation. Please fix this, we can't go a whole week without wifi. #Help #Wifi

  • stewiehow stewie howarth (@stewiehow) reported

    @virginmedia Stop saying sorry & fix the problems

  • sjwhite00 Simon White (@sjwhite00) reported

    @virginmedia Spoke to them twice. Then they closed for the night before resolving my problems.

  • J_reilly31 Jonno (@J_reilly31) reported

    @virginmedia I'm at work now I'm afraid since don't know. I noticed on twitter last night that there were many others with the same issue so I know it wasn't just my service

  • SheenaSing_ Sheena (@SheenaSing_) reported

    @virginmedia You team on the number above also has no answers for me. There doesn’t seem to be anyone accountable at Virgin. I have never had service this poor and my wifi hasn’t even been installed yet. Thanks for nothing John.