Virgin Media Outage Report in Shotts, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shotts, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Shotts, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Uddingston, Hamilton, Uphall, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Bathgate, Wishaw, Larkhall and Shotts.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
TV | |
| Uddingston |
Internet | |
| Hamilton |
Internet | |
| Hamilton |
Internet | |
| Uphall |
Total Blackout | |
| Livingston |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shotts, Scotland
Latest outage, problems and issue reports in Shotts and nearby locations:
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ℛᴀɴɢᴇʀs ℬᴇᴀʀ®
(@TheRangersBear) reported
from
Motherwell, Scotland
@johnmclaren1972 @virginmedia That was why I left them for Sky but they NEED to guarantee your price for the term of your contract now or your legally entitled to terminate your contract there and then.
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Stephen Fallon
(@sffallon1) reported
from
Hamilton, Scotland
@virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia Yeah mine is just the same! Gonna call them now for a laugh!! Their Twitter is absolutely no help at all and for a Communications company is shocking!!!
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.
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kasule
(@wearekasule) reported
from
Coatbridge, Scotland
@Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩
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MunsterBecks
(@Beckinder) reported
from
Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@virginmedia @Shadow_Official Just like the home hub 3 issues.
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✭✭Lorne Callaghan✭✭
(@LorneCallaghan) reported
from
Linlithgow, Scotland
@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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Davie
(@DavieRiffraff60) reported
from
Airdrie, Scotland
@juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work
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Nanook🐶
(@bazer100) reported
from
Cumbernauld, Scotland
@virginmedia broadband off again this morning, Bill's going up, service keeps going down. Improvements needed or change is on the horizon
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Laura-Ann🤓
(@Squibster_LA) reported
from
Wishaw, Scotland
@virginmedia @hartey11 You need an internet signal to chat over webcam. But your tv and broadband are still down.
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!
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Morag
(@Moggydd) reported
from
Motherwell, Scotland
@SnoBaloyi @virginmedia I have no service on ML2 area
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Darrell Anne Atkins
(@DarrellB91) reported
from
Livingston, Scotland
Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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Will N7
(@Will_L_Penn) reported
from
Motherwell, Scotland
@virginmedia our broadband and tv is down and when I try to contact customer support the wait is over 30 minutes what’s going on post code is ML1 1HW
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@virginmedia @Shadow_Official Haha if I called right now and said I had issues with shadow (I don't use mine for gaming) you're "support" wouldn't have a clue what I'm talking about, then they'd say everything looks fine on your end so it must be (a) my pc, (b) shadows servers or (c) it's someone else's fault
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@Vadoseflame @Shadow_Official @virginmedia Never have been, I remember having a local techs mobile number because anytime anyone joined locally it borked my connection, and he'd fix it on the way home. So many 2hr+ calls to tell them I was offline and go through "diagnostics".
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tommy gaughan
(@gaughan_tommy) reported
@Land_Of_Gravy My twitter problem was that every piece of video or GIF were not available. Twitter reported that it seemed to be Virgin media customers who were suffering.
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Anna Musetti
(@AnnaMusetti4) reported
@virginmedia when are you going to fix the broadband issue. 2 days with no broadband or tv. I’m fed up of your excuses saying it will be fixed by a certain time then you email saying it will be another 24 hours.
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Sumit Dhingra
(@sumitdhingra) reported
@virginmedia I don't usually tweet, but your pathetic customer service has made me login to twitter finally. The lies that you tell to get customers to sign new long term contracts and the wait times that you have for customers to actually get some help are the worst ever seen.
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Chrissy Travel - Darrell James Travel
(@chrissytravel) reported
@virginmedia Did the check on line service status showed no problem but obviously was as working NOW. Please pass to whoever is interested that you need an email for contact as some people only have 1 phone that was out of order!!!!
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The Cow's Arse
(@The_Cows_Arse) reported
@alrightfans @skytv I was asked for a review @virginmedia yesterday. Gave me great pleasure to denounce the worst company i've ever dealt with. Call centres remind me of indian commentator, if you can ever get through. Even accused me of lying about a discount the sales team gave me. Absolute *****.
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Colin RylanderWilkes
(@CoLRyWi) reported
@virginmedia I’ve done all that countless times before, I’m not going through all this again, theres nothing wrong with our setup. The equipment is not disconnecting the line is going down. Rebooting the line 50 time won’t help if there is nothing to connect to. And Virgin should see that
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Matt Dillon ☯
(@MattJacD) reported
@virginmedia Yes the 0345 and 150 number and it doesn't work on a different browser
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Balo
(@StourPsalm) reported
@virginmedia (2/2) charged if the appointment is missed. Absolutely shocking service with an almost as bad customer service. Wouldn’t recommend you to anyone at all.
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Becky Scott
(@Beckywallis2505) reported
@virginmedia Hi, yes both down.. have checked the fault service and have requested a message when back up but when I got the message last night to say it was working it wasn’t and spent ages on phone to Virgin last night, gone down again this morning 🤬
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Laura Hendry
(@lghendry) reported
@virginmedia Hi - we live in Bermondsey, not Lewisham. This seems to be a much wider problem. Service dropped out around 9pm last night and apparently is not due to be fixed until 9pm - almost 12 hours?!