Virgin Media

Virgin Media Outage Report in Shotts, North Lanarkshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Shotts, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Shotts, North Lanarkshire, Scotland 03/18/2025 22:25

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shotts, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Uddingston, Hamilton, Uphall, Cumbernauld, Coatbridge, Bellshill, Motherwell, Airdrie, Bathgate, Wishaw, Larkhall and Shotts.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston TV
United KingdomUddingston Internet
United KingdomHamilton Internet
United KingdomHamilton Internet
United KingdomUphall Total Blackout
United KingdomLivingston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Shotts, Scotland

Latest outage, problems and issue reports in Shotts and nearby locations:

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I dont need to supply I have the evidence in photographic form that the inside of my propert has been damaged by your firm, and I will track down the engineer in question who said himself it was put in wrong place and this I do have proof of from the neighbour in question who was

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Are you serious??? Have you tried calling that JOKELINE??? Well I have 8 times now, no one competent enough to deal with complaint

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I most certainly will not be taking anything of issue to the council as my privately owned home is not council property, and your contractors dug into my private garden therefore it's your issue and if I cant resolve it here next step will be Daniel Potts

  • Keltique Alf Kelly (@Keltique) reported from Banknock, Scotland

    @virginmedia what is going on in the Falkirk District Maybe elsewhere? Channels are either completely missing or partially missing. C'mon we are paying. Fedup with problems with both TV and broadband problems with no explanation Having been with you from start Time to go ??

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia once again, on day 2 of Burgin Medias incompetence it would seem that lack of competence has surfaced its ugly head again and my complaint has been registered in a non active account that I have no way of accessing so therefore been told NO ONE AT VIRGIN can help

  • JohnSimpsonBIM John Simpson (@JohnSimpsonBIM) reported from Gartcosh, Scotland

    @virginmedia Broadband down in G69. Is this being looked at?

  • ianjac2 ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia Hi Can you please tell me what to do to get an engineer to my house to fix my broadband issue as your helpline is no use thanks for all your help in advance

  • craigie69 Craigie (@craigie69) reported from Motherwell, Scotland

    @virginmedia are you having problems with your spam filters. Suddenly in last week getting inundated with spam to my inbox. My dad the same. And nothing automatically going into spam folders like before.

  • ianjac2 ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia I would just like an engineer to come to my house next Saturday as early as possible and fix my hub3 thanks as I know it is not working properly as when I try to connect my phone on wifi the is no network name like wm8763213 for example

  • LaurzieJayx12 Laura 💙 (@LaurzieJayx12) reported from Banknock, Scotland

    I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.

  • pw7875 paul (@pw7875) reported from Motherwell, Scotland

    @virginmedia hurry up fitbaw gonny start an no service no wonder customers leave your fly by night company and join sky

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia Can you tell me please , if the secret agent that you claim to be dealing with my complaint is on an extended mission ?? And what Monday they may be back in action to complete the task of addressing the damage done to my property??

  • Scotwolf2Steve steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland

    @virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    @suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend

  • GiggsyBlantyre Alan Martin Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    Is anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.

  • ianjac2 ianjac (@ianjac2) reported from Harthill, Scotland

    @virginmedia No there isn't I was meant to get an engineer out last Saturday according to your live help chat line and that never happened

  • AIcolni Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland

    @virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NEWolekick Elton Bong (@NEWolekick) reported

    If you want to see entitlement, check out the replies to virgin media’s latest outage tweet #virginmediadown #virginmedia

  • colourfulshoe shoe (@colourfulshoe) reported

    @LadyBrienne1 @virginmedia worst part about the survey is that it wont allow me to write a negative review, its like they dont even want feedback

  • k_osiewak Katarzyna Osiewak (@k_osiewak) reported

    @virginmedia 57 min with customer service member, trying to fix my connection, trying, trying, trying....working from home never been that stressful!!!

  • SAMSON453236241 SAMSON (@SAMSON453236241) reported

    @virginmedia I think a credit to everyone's accounts would be a good way to settle this. We lost service for hours, many were massively inconvenienced work wise. Not everyone has a normal day shift. You charge plenty, time to actually provide decent customer care as opposed to "this"...

  • Baldy_1990 Baldy van Bronckhorst (@Baldy_1990) reported

    @Kartel322 @jimothyjimmyjim @virginmedia No, I'm not ******* stupid 'pal'.

  • TheCyclistRant Mark Harding (@TheCyclistRant) reported

    @ValeyAnt @virginmedia We had ours about two months ago does drop out a few times but does get to 1000 meg plus but most of the time goes up and down from 400 to 800. Happy so far...

  • mircomusolesi Mirco Musolesi (@mircomusolesi) reported

    @tforcworc Virginmedia was down earlier this morning in Cambridge.

  • VcraftSS Sekkreth (@VcraftSS) reported

    @SenseMakesNone @aaron_smith @virginmedia I dont think people should attack individual people working at customer service but virgin media should hire people to fix these issues at night and not have the whole country wait 7+ hours. there is no valid excuse considering they make millions

  • LoyalRoyalDaz Daran (@LoyalRoyalDaz) reported

    @virginmedia Hiliarious that i have no internet yet Virgin Media Broadband Status says “No issues in your Area”

  • SoniaPoulton Sonia Poulton (@SoniaPoulton) reported

    @virginmedia This is a prolonged issue. I have had a number of conversations with your account about this. Virgin asks for too much money and does not supply the premium service for it. I am looking elsewhere because I can no longer rely on your service with my work.