BT (British Telecom)

BT (British Telecom) Outage Report in Witton Gilbert, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Witton Gilbert, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton Gilbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Witton Gilbert, County Durham, England 11/29/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Witton Gilbert, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Bishop Auckland, Stanley, Newcastle upon Tyne, Gateshead, Blaydon-on-Tyne, Durham, Crook and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland TV
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Witton Gilbert, England

Latest outage, problems and issue reports in Witton Gilbert and nearby locations:

  • baldymanali Alastair Smith (@baldymanali) reported from Gateshead, England

    @bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted

  • kphilchris Karen Brown (@kphilchris) reported from Ouston, England

    @BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • gerrinnesmac Gerry1nnes (@gerrinnesmac) reported from Peterlee, England

    @bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.

  • PHoare1963 Dr Peter Hoare ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Newcastle upon Tyne, England

    @bt_uk My phone network is EE

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.

  • kennydude Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • DanielJenks89 Daniel Jenks (@DanielJenks89) reported from Sunderland Bridge, England

    @bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?

  • timhardinguk Tim Harding (@timhardinguk) reported from Whitburn, England

    @bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless

  • lornafaym lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • gman_hughes 🐢gman scouser Hughes 😬☠️ (@gman_hughes) reported from Ryton, England

    @bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔

  • 1972wilksy Chris Wilks (@1972wilksy) reported from Chilton, England

    @bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk And I NEVER get 4g. Lucky to get 3g!

  • AdvancedIFA Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • Geordie_Shaun shaun (@Geordie_Shaun) reported from Newcastle upon Tyne, England

    @Cazza7 @btsport That’s crap. 🤬

  • trevstanley Trevor Sharkey (@trevstanley) reported from Stanley, England

    @bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • djbhorner djbhorner (@djbhorner) reported

    Looking for #broadband options in #UK ? Don’t fall in the same trap I did with @bt_uk . Not only has the service been extremely slow (especially on upload speeds) and inconsistent but they make it very near impossible to rectify and back out of contract! @WhichUK @UKConsumerRight

  • scfc_finlay finlay 🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@scfc_finlay) reported

    @bt_uk Hello mate Your WiFi is very bad and it is costing me 14 wins in champs. I go in the game and then get disconnected and if I'm losing at the time I lose. If I'm winning I get nothing. Bullshit system from @EAHelp but I get why it's like that Cheers Scfc_finlay

  • frankensteirer yoo hoo (@frankensteirer) reported

    @bt_uk Why are we stopping far behind other countries anyway? We've got the odd few bragging about being on 1gb down a pathetic 100mb up yet other countries are above 10gb in some areas!

  • frankensteirer yoo hoo (@frankensteirer) reported

    @bt_uk Why do we have to pay for 100mb 1gb down £60 yet cityfibre and a few others is 1gb up 1gb down and costs from £30?

  • littlejolee Jo-Anne (@littlejolee) reported

    Lads. Help. I’ve switched to @bt_uk and it turns out their salesman was a dodgy wee shite after all, anyway long story short. I’ve no ariel, so no channels (sky dish acts as an ariel me hole) anyway if I don’t get to watch #DerryGirls girls when it airs I’ll have a fit. What can

  • LyndaSinclair36 Lynda Sinclair (@LyndaSinclair36) reported

    @bt_uk what is happening with the outage in Wokingham??? What's caused it and the estimate for fixing has been increased by 24hrs! Off since 3pm and now not expected fixing till 6pm tomorrow?

  • _rob_p_ Robin 💛💙 (@_rob_p_) reported

    @bt_uk After an hour on the phone I’ve got agreement that whilst your systems won’t allow things to progress and won’t cancel the delivery of this new equipment (why?!) that the effective cancellation date won’t be affected. Such a bad situation.

  • edcoops333 Ed Cooper (@edcoops333) reported

    @bt_uk absolutely shocking customer service. No Wi-Fi all day even though your team says it’s fixed. Can’t speak to anyone all I get told is to go through the chat. Chat doesn’t work. Still without Wi-Fi and now looking at a new provider.

  • amityadav0205 Amit Yadav (@amityadav0205) reported

    @bt_uk I got BT hub in April start and received device, then order got cancelled due to system error and hub was returned. Then sales guy placed new order on 29th April, received it and services activated but internet is not working. Yesterday openreach guy came and said hub is faulty.

  • W3SG Stephen (@W3SG) reported

    @bt_uk So I need to cancel my contract and then rejoin as a new customer.