BT (British Telecom) Outage Report in Witton Gilbert, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Witton Gilbert, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton Gilbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Witton Gilbert, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Peterlee, Washington, Stanley, Sunderland, Blaydon-on-Tyne, Crook and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Peterlee |
Total Blackout | |
| Washington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Witton Gilbert, England
Latest outage, problems and issue reports in Witton Gilbert and nearby locations:
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
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Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
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Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
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Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
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Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
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Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
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Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
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lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
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Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Triadne
(@triadne) reported
@bt_uk Ps, thanks for asking. No idea why you're trying to give customer support to customers of other companies though...
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Steven McMillan
(@fankle_steve) reported
Very grateful to Lizzie m @bt_uk for resolving a frustrating time with a competitor who didn’t inform me I would need to close an account and they wouldn’t do it automatically. 1st class customer service. See you again soon @bt_uk
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Tony Brice
(@Darth_Bricey) reported
@bt_uk BT can you help me out here? I've tried using your moving house link that an advisor gave me but got told to ring the 0800 number when I put in postcode. I've been on hold for over 20 mins now waiting for someone to help me sort out my moving and upgrade account.
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Mila Griebel
(@MilaGriebel) reported
@ColinSkittles @bt_uk This has been happening for years . Our Cllrs dont seem to be intrested, certainly never replied to emails . Are the police intrested ? Kids doing drugs in local parks , where there are far younger children playing . Time to clean up the area and not just the Rubbish problem.
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Rick Thorpe
(@surviving60five) reported
@btbusinesscare Residential ….. and I’d be most grateful for a customer complaints email address from yourself .. so I can voice my views that occurred when a BT representative changed our package without our consent thus extending contract period with increased charges
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Andy Stanford-Clark
(@andysc) reported
I think @bt_uk thought an extra router might improve my broken broadband. Nope, still not working. Perhaps I need 3? #sendMoreRouters
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Johnny Scottish 🇺🇦
(@johnny_scottish) reported
@WildmonkeyUk @bt_uk BT have been increasing costs every year to invest in "future technologies". I live about 200 metres away from the main exchange of my town and get the same result. I literally could run a cat cable in. BT get your **** together.....
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Sheridan Webb
(@sheridan_webb) reported
@bt_uk Just working through them - no major problem (thankfully - it seems that we're losing 90% of speed between the hub and the wifi
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Danny Clare 🇪🇺🇮🇪💪🏼🔶 🔨
(@DeeClared) reported
@bt_uk Your company name is on their vehicles, and you have a duty to ensure that their standards are up to scratch. I consider this matter reported, and will not get lost down an online portal reporting wormhole. Over to you.
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Rick Thorpe
(@surviving60five) reported
@bt_uk Elaine please it’s a simple enough request just supply an email address for your customer complaints department.. Ours is problem that a bt representative caused its gone on for weeks and I feel compelled to vent my frustrations and make a claim for wasted time Many thanks