BT (British Telecom) Outage Report in Witton Gilbert, County Durham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Witton Gilbert, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton Gilbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Witton Gilbert, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Peterlee, Washington, Stanley, Sunderland, Blaydon-on-Tyne, Crook and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Witton Gilbert, England
Latest outage, problems and issue reports in Witton Gilbert and nearby locations:
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare we're having loads of problems with our broadband the connection is atrocious we've just paid to rent a film and now it won't play it is through BT is there anything can be done please, plus I need to make sure we are not charged.
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lauren moore
(@laaurenmoore94) reported
from
Newcastle upon Tyne, England
Anyone else’s @btsport crashing all the time on bt sport 1 or is mine just bad! 😂😂pointless having it when that’s the main channel 😂😂😂
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Darryl Arnett
(@d4rryl23) reported
from
Chester-le-Street, England
@bt_uk Hi, I have just had an experience with your customer service, with which I still don’t have an answer, if I can get your fttp services. My new post is DH4 4ZL. Your web site says that your fttp service is available. If someone can help and views this post. Please do
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk My broadband has been off for over a week now.. ive spoke to 4 advisor's and had 3 engineer's out. One of the engineer's lied and said i wasnt in when i spoke to him at the gate. Very poor service!!!!
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Karen Brown
(@kphilchris) reported
from
Ouston, England
@BTCare I have an ongoing issue with my broadband I've been in touch a few times now, I've done as instructed & have plugged an ethernet cable into my laptop. I'm trying to watch a programme through the BT box on i player and it is just buffering all the time this can't be right
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Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
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MrsP
(@MrsP1001) reported
from
South Hetton, England
@bt_uk Oh Christmas tree, oh Christmas tree Please fix my broadband just for me I've waited now for many days (17 and counting) Many promises fade in the haze Oh Christmas tree oh Christmas tree Please make my broadband work for me
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Harry Barham
(@HarrymBarham) reported
from
Newcastle upon Tyne, England
Oh dear @bt_uk… Offered a new contract twice, but my acceptance has been ignored then was supposed to be transferred on a call today but the transfers are broken so was given a direct number…. for the wrong department, who are now panicking because they’re getting random calls
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk I will never use bt again.. i have just recieved a email saying 40% of the faults happen in the home and i will be charged £85 call out if this is the case.
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@Cazza7 @btsport That’s crap. 🤬
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
10+ years (probably more) of being a loyal @bt_uk @BTGroup customer and they couldn’t waive the early termination fee liable because my new move means I can’t transfer the contract to my temporary property. I will never use them again.
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Dr Chris Jelley
(@chris_jelley) reported
from
Durham, England
A new development on the BT issue. Had a call following my Tweet from a person @bt_uk apologising for yesterday. Early termination fee waived, apology accepted and relationship restored. Both agreed that this wasn’t the way it should happen but impressed with the resolution.
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MrGrumpy.....Y.N.W.A
(@liamlcg) reported
from
Murton, England
@bt_uk As ive said i will never have anything to do with bt again
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🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk I have no idea, I just want someone to access the fault that was closed - and reassess, it’s recurred after 14 days of stability I’ve probably been moved back into your faulty network card or suchlike
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Peter Foster
(@foslar71) reported
from
Consett, England
Can someone from @btsport find that annoying kid in the @afcbournemouth stand and tell him to shit the f**k up.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@bt_uk Dropping out, multiple times a day . It started on 1st Jan after 14 days of stability from previous fix.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk Hi, no, it’s not a new build. Engineer visited before Christmas and was able to activate broadband but not phone service due to a fault in the junction box. Order number is VOL013-439847322595
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk afternoon folks. I’ve lost connection on my digital phone line. I’ve reset the handset and hub but the issue still exists. Any help would be fab thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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WorldFarmer: Mark Reader - Let's #SolveProblems?
(@World_Farmer) reported
@bt_uk Dear BT, I have a complaint. Regarding BT 118500 (it felt like I was being robbed, by the 118500 service, which is not quite the usual for that). Please tell me the phone number to call to make the complaint? Thanks cc @MoneyTelegraph
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Lea
(@leam1985) reported
@bt_uk haven’t been able to get any mobile signal all morning. Turned phone off and on, reset mobile data, what else can I do?
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R J T
(@offtheequipment) reported
@bt_uk broadband installed yest. Hub on orange (no connection). Engineer thinks it's due to 'upgrade to the head unit'. Called up. Guy has booked engineer... for Tuesday. I need to know what the issue is and exactly what compensation I'm due before cool off period ends
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Jane Barker🍃💚🍃🌻🌻🌻
(@ecojaney) reported
@bt_uk I’ve been contacting your Full Fibre team/Complaints/Early Life team/Advisors since last Friday 31/3 - it’s like a game of pass the parcel. Nobody wants to deal with it or sort out getting me reconnected. It’s the most appalling customer service EVER!
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TSLG1962
(@tslg1962) reported
@bt_uk BT engineer did not bother to turn up for an appointment you arranged and nobody had the decency to let us know. Typical BT appalling customer experience
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Chris Merritt
(@LordHippos) reported
@bt_uk Not yet I'll try and call them tomorrow (assuming I remember) It's only mobile contract sub £10/month SIMO so not a major problem! P.S. I wish you didn't increase my Broadband contract that I only took out a couple of months ago by 14-15%!
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Fran pickard
(@PickardFran) reported
@alickie66 @bt_uk I know the feeling have spent 30+ hours on the phone to BT and no further forward, no way to treat people in their 80s with health issues
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GavGav
(@ShrewsGav) reported
Onto the 4th attempt now for @bt_uk to connect my digital voice service, 6 months after the order was initially placed for the new package. #Shambles #BT
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Jane
(@janie07) reported
@JeniWren @bt_uk We had BT fibre installed on 14th February - line went down last Friday!! No phone and no internet!! Been told no fault on line?! #rubbishservice
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Alex Giles
(@clumsyhector) reported
The most stunningly bad customer service from @gigaclear home broadband. Due to have internet on Jan 3rd….still no connection. Several calls, emails and escalation and still nothing but unkept promises to respond at a later date. Come back @bt_uk all is forgiven…