BT (British Telecom) Outage Report in Witton Gilbert, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Witton Gilbert, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton Gilbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Witton Gilbert, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Washington, Stanley, Newcastle upon Tyne, Sunderland, Blaydon-on-Tyne, Crook, Gateshead and Boldon Colliery.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Internet | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Witton Gilbert, England
Latest outage, problems and issue reports in Witton Gilbert and nearby locations:
-
Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!
-
Tim Harding
(@timhardinguk) reported
from
Whitburn, England
@bt_uk The most inept company in the UK, call yourselves a communications company ! you couldn’t connect dots on a dot to dot child sheet let alone connect a new build property, customer for over 29 years! useless
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Do you think you could address the problem of your BTtv EPG in relation to entries by @DiscoveryUK. Entries misleading in time, length of prog, capital letters, no synopsis and unable to "record the series". Do you care?
-
Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk Yes. The coverage here in Stanley is shocking. Time after time I have to connect to home or McDonald's or O2 hot spot to get Internet when out in Town. Even occasionally got no signal at all.
-
🐢gman scouser Hughes 😬☠️
(@gman_hughes) reported
from
Ryton, England
@bt_uk @CattleprodSub @Se2n22 We got BT and ours seem to be slow , is this BT saying we need to up grade to faster internet, hmmm 🤔
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk The Internet connection on your mobile network here in Stanley, Co. Durham is abysmal.
-
lornafay
(@lornafaym) reported
from
Seaham, England
Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.
-
Steve Wallwork
(@stevewallwork) reported
from
Annfield Plain, England
@lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.
-
Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk broadband down (again). Not getting unlimited 4g on my 2 Sims despite 2 advisors telling me I would when I rang up (twice) that is part of my halo plan. Not happy
-
Gerry1nnes
(@gerrinnesmac) reported
from
Peterlee, England
@bt_uk Tweets are nice but I don't understand how you're in business! I've tried 7 times over three days to call you and you never ever pick up! Just a constant recycled message about being busy! If you can't handle busy you shouldn't be in business.
-
Master Debonair
(@master_debonair) reported
from
Boldon Colliery, England
@btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!
-
Chris Wilks
(@1972wilksy) reported
from
Chilton, England
@bt_uk @BTCare Hi. Got problem with my broadband which one of your advisers told me on the phone is getting fixed. But I'm not getting unlimited 4g that I should be getting on my halo account. Spoke to 2 advisors and still hasn't been sorted despite them both promising to
-
Daniel Jenks
(@DanielJenks89) reported
from
Sunderland Bridge, England
@bt_uk I have had issues with my broadband dropping in and out of my devices since that major outage happened on Thursday. I don’t know if anyone else has had those continuous problems during that time?
-
Alastair Smith
(@baldymanali) reported
from
Gateshead, England
@bt_uk just received email from you saying my email will be suspended if I don't login. I read emails on your new (and I might say, useless) ap every day. Have complained about it previously. Get it sorted
-
Dr Peter Hoare ⌬ (Ph or pH? 🤔)
(@PHoare1963) reported
from
Sacriston, England
@PaulCaden1 and the students home Wi-fi likely no better either! I’m having to drive into work any day I am delivering online outreach presentations to schools or at online conferences as our home Wi-fi is so poor.....😳 @bt_uk?
-
Trevor Sharkey
(@trevstanley) reported
from
Stanley, England
@bt_uk And I NEVER get 4g. Lucky to get 3g!
-
Joe Simpson
(@kennydude) reported
from
Seaham, England
@quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Newcastle upon Tyne, England
@bt_uk My phone network is EE
-
Advanced IFA Ltd
(@AdvancedIFA) reported
from
Boldon Colliery, England
@btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Mike
(@MTE_1984) reported
@bt_uk unable to connect to home Wi-Fi since last night, ongoing issues in Sutton Coldfield/Birmingham?
-
Prof David Bailey
(@dgbailey) reported
@bt_uk nearly an hour and a half (again!) on the phone to you & now awaiting a call from a manager. Meanwhile my 91 year old mum’s phone line is still not working after you cut it off 3weeks ago. Hopeless.
-
Amy Harrison
(@SwishSwish_Bish) reported
@MartinSLewis @itvMLshow I’ve got to do this with @bt_uk since they’re going to try to charge me more than a new customer, and any of their competitors for a slower service when my contract expires in 2 months.
-
Stephen Barnes
(@stepbar) reported
@bt_uk Eventually got through to cancel my broadband, but then was told that I need to take out a new 12 month contract for the landline. You know what? No. That's punishing me for your failings and isn't legal. I expected better from BT.
-
Victoria
(@VickysTop5) reported
@bt_uk I was just speaking to Bilal who was finally fixing my month long problem and got disconnected! He was about to book in a cube engineer and was looking at spots. Please could he call back?
-
Jo Blake
(@JoBlake15918678) reported
@btsport The black power salute is nothing to with discrimination, equality, solidarity, its blatant anti white hatred. You really have got sucked in to this blm crap.
-
James Daniel Malin
(@JDMalin) reported
@bt_uk Why do I need to donor this way on social media? A real person to talk to that can sort the issues would be more helpful instead of a text stating what I already know and doesn’t help???
-
Mark Elias
(@elias_mark) reported
@xxsnzz @JacquelineHugh3 @bt_uk You can. The contract is you pay, they provide service. If they aren’t, they can be in breach. Can do small claims to recover your costs.
-
Ann Palmer
(@AnniePShoreham) reported
@bt_uk Even if they fix it tomorrow without the password we won’t be able to connect
-
Mark adams
(@MarkyOatcake) reported
@JillDyson7 Hopefully someone from @bt_uk will be able to help you as soon as possible Jill. 🤞 two weeks isn’t acceptable.