BT (British Telecom) Outage Report in Witton Gilbert, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Witton Gilbert, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton Gilbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Witton Gilbert, County Durham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Blaydon-on-Tyne, Crook, Gateshead, Boldon Colliery and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Blaydon-on-Tyne |
Internet | |
| Crook |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Witton Gilbert, England
Latest outage, problems and issue reports in Witton Gilbert and nearby locations:
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.
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Michael Chaney
(@ChaneyMichael) reported
from
Dunston, England
@gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.
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Yvonne Ritchie #against hate, corruption, Brexit
(@yeritchie) reported
from
Prudhoe, England
@btsport Why is the stream buffering on Android?? Never had issue before.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…
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andy
(@andydeltic) reported
from
Gateshead, England
@bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy
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Mike Charlston
(@mikecharlston) reported
from
Witton-le-Wear, England
@bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?
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Teddy
(@Martin756901511) reported
from
Newcastle upon Tyne, England
Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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Andrew Davis
(@andrew14ad) reported
from
Newcastle upon Tyne, England
@msmith850 @btsport Never in doubt they are back
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davidnufc22
(@1ONEBOBBYROBSON) reported
from
Dunston, England
who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC
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sewellpaul@lfc
(@SoSureSewell) reported
from
Newcastle upon Tyne, England
Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥
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Tory 1
(@charming_man_) reported
from
Newcastle upon Tyne, England
@bt_uk can we have an update on the outage Middlesbrough TS5
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Angela Wilkinson🍃💚🍃
(@wilko1999) reported
from
Whitburn, England
@bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
@BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.
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Paul Mackie
(@paulmac708) reported
from
Consett, England
@bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Blaydon-on-Tyne, England
@bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@MyGoldilocks) reported
@ehsaan_faramosh @bt_uk Same problem and story here. Still waiting after weeks of phone calls x 4 no shows for new connection. Even Hybrid doesn't work. And yes we've spent an equivalent of a week on the phone to every department possible. Days off work now too. Unbelievable BT.
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CriticalMac
(@mac_critical) reported
@Lenderz @bt_uk @WeAreOpenreach I emailed Steve jobs to get a MacBook replaced once. If in doubt, become Karen (I was actually fairly reasonable - we guessed what the issue was, it just took a slight deviation from the standard processes to fix. Though I get why, still a pain to get them to shift)
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Richie Griswold 🇬🇧🍷and thats what she said💉
(@hangonjames1967) reported
@bt_uk That’s rich. My BT broadband is so rubbish we can only watch one of our 3 skyQ boxes at any one time. Or use an Xbox. But can’t do 2 things at once. Don’t be fooled by this garbage. OurBT broadband is so slow I keep listening for dial up sounds.
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Daz
(@dazzaw17) reported
@btsport what happened? I had supercars from Townsville set to record this morning. Turns out it didn’t record because from what I can tell you just decided to show baseball instead…. wtf! #RepcoSC
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David Jeffery
(@dkj101) reported
@bt_uk Mines up and down all the time at the moment and the unbreakable is wrong there’s a down time between the router losing connection and failing onto the hybrid connection it’s not seem less.
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gaurav jain
(@ehsaan_faramosh) reported
@bt_uk we are having another terrible (borderline harassment) experience with BT, with another simple ask related to House move. No internet for 8days, no update on when it would be fixed, no backup & no updates. Have spent over 8hrs on calls. Pls help!
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Lee Innes
(@LEEINNES) reported
@BTCare my BT TV remote has stopped working! I’ve changed the batteries and it’s still not working. Think it’s finally give up the ghost!! How do I go about getting a new one or a new box? Ive had the box for sometime so maybe need a replacement?
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Lee White
(@beachjunkey) reported
@bt_uk Thanks John. But tbh our home set up has been checked twice by two different home tech engineers. The last one changed the router and left me to reconfigure the whole house. Perhaps another will find something. There must be something out as this is awful.
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LexiJTegan
(@LexiJTegan) reported
@keesie_kee @bt_uk @OpenreachHelp We’ve had this for 2 weeks & counting! I can’t offer any advice except to switch providers ASAP. You’ll be lucky to get internet that with BT & they will keep charging you while you receive no service. Worst service I’ve ever had with constant lying about work being done.
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Aaron Quinn
(@Spacemans) reported
@bt_uk Internet works fine in the living room where the router is, speeds are perfect but leave the room and it’s just shocking. I can connect to my neighbours 3 doors down internet in my room yet I can’t even connect to my own