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BT (British Telecom)

BT (British Telecom) outages and service status in Witton Gilbert, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Witton Gilbert, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton Gilbert, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Witton Gilbert, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, Peterlee, Stanley, and Sunderland.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 13 days ago
Gateshead Internet 14 days ago
Newcastle upon Tyne Phone 1 month ago
Newcastle upon Tyne Internet 1 month ago
Washington Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago

Community Discussion

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BT (British Telecom) Issues Reports Near Witton Gilbert, England

Latest outage, problems and issue reports in Witton Gilbert and nearby locations:

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    @BTCare @bt_uk hello, hope you can help please? After a 95 minute phone call on Saturday your advisor assured me my problems would be solved by an engineer tomorrow. I’ve had no email or text to confirm this. Please advise.

  • lornafaym
    lornafay (@lornafaym) reported from Seaham, England

    Absolutely shocking customer service from @bt_uk this morning. Glad I was already calling to cancel but being ranted at, demanded to re-consider and called crazy just put the nail in the coffin.

  • kennydude
    Joe Simpson (@kennydude) reported from Seaham, England

    @quidco If you could also sort the communication problem between yourselves and @bt_uk that’d be great.

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Why aren’t you dealing with our issue after 6 days without business broadband? Disgraceful service as our business is at a standstill with no replies or urgency!

  • jasonhebron
    Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • AdvancedIFA
    Advanced IFA Ltd (@AdvancedIFA) reported from Boldon Colliery, England

    @btsport your service is terrible. Got billed £80 asked them to close account. Never watched it since pre lockdown 1 and today another £80 bill. Advised pay it or debt collectors will arrive then dispute it after payment. Very bad service. Still on hold 47mins to disconnect????

  • ChaneyMichael
    Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare I love the way you’ve got to speak to 5 people and none of them can give you a straight answer on when your connection will be live again. It’s like the secret service having BT as a business provider. Shocking service BT!

  • Raring2goNewcas
    Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • andrew14ad
    Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • wilko1999
    Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @fozia4 @rkelwick @bt_uk Indeed. And when you complain you just get fobbed off? They need to change the law to require a business to honour any service or produce they supply. Especially builders and tradesmen? Seems to be impossible to get them to put right errors they have made?

  • PHoare1963
    Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @rkelwick @fozia4 @bt_uk I’m waiting to receive my £100 as my BT Broadband regularly cuts me off Zoom calls and the picture quality from our BT TV is regularly terrible (but fine on the app on my iPad? 🤔)

  • jasonhebron
    Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • mikecharlston
    Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • stevewallwork
    Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    @lynseyhipgrave1 @btsport @sjsidwell I think we know the answer to that one Lynsey. Our record is traditionally poor on Boxing Day anyway.

  • master_debonair
    Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare Still no reply or update when our broadband will be back on. Nearly 7 days without a business connection. Let down everyday by BT 🤬

  • charming_man_
    Tory 1 (@charming_man_) reported from Newcastle upon Tyne, England

    @bt_uk can we have an update on the outage Middlesbrough TS5

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MKcol
    Col (@MKcol) reported

    @PA Will @bt_uk protect the 999 service though?

  • Nine2Fiver22
    Lapis (@Nine2Fiver22) reported

    @bt_uk I’ll know when I’m refunded the money for a service I never got

  • Comet69
    Hayley Currie (@Comet69) reported

    Sick to death paying for @bt_uk for shite network. Keep having to sign in then it says change password despite knowing it! What is going on? Fy8 area.

  • TitsOut
    Matthew Titley (@TitsOut) reported

    @bt_uk Yea, you need to send Open Reach round ASAP to sort it out, you also need to refund me costs of having to go to the office as it doesn’t support WFH, and my Sky Multi room subscription as that can’t be used on the EE box. Cheers, my name is linked to my account.

  • The__Farmster
    The__Farmster (@The__Farmster) reported

    @bt_uk - Hi. Got internet and landline through you. But we never use the landline. Don’t even have a phone plugged in to it. Can I get rid of the phone line and keep my internet services? Thanks

  • zinfandel101
    owain (@zinfandel101) reported

    @bt_uk i order a broadband connection and tell you there is no socket to plug router in - you tell me that you can’t do anything till the end of today when it is end of day 1 - plan to fail is epic! I then have to wait 2 weeks for an engineer

  • msp_mr_
    marcus pip (@msp_mr_) reported

    @bt_uk 1 month no fibre and so many missed repair dates ive lost cpunt, yet when I ask to be let out of my contract BT reply is we will discuss this once the repair is complete... looks like never then

  • chrishowie84
    Christopher Howarth (@chrishowie84) reported

    @bt_uk again my bt Internet is down. it was down for 10 days only a couple of months ago! what is going on ??

  • Johnson1989C
    Christopher Johnson (@Johnson1989C) reported

    @bt_uk are the issues going to be fixed overnight with broadband, after following steps through Sky, its showing that it seems to be an issue with the ONT? PON is not showing green as it should and is red/orange, seen reports of outages around the North West

  • Surfingsue
    Sue (@Surfingsue) reported

    @bt_uk Hi StephB, Thanks for getting back to me. Could you please feedback to the powers that be that I think Cold Calling of any kind is very bad. Especially now with Covid and Scams on the rise. Personally I wouldn’t buy on even engage on the doorstop. Thanks, Sue.