BT (British Telecom)

BT (British Telecom) Outage Report in Witton Gilbert, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Witton Gilbert, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Witton Gilbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Witton Gilbert, County Durham, England 01/16/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Witton Gilbert, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Boldon Colliery, Blaydon-on-Tyne, Washington, Bishop Auckland and Stanley.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Witton Gilbert, England

Latest outage, problems and issue reports in Witton Gilbert and nearby locations:

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk I’m still down on all platforms (apart from my iPhone which I don’t log out of)

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • andrew14ad Andrew Davis (@andrew14ad) reported from Newcastle upon Tyne, England

    @msmith850 @btsport Never in doubt they are back

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • yescansdo ℒℰℰ😷 (@yescansdo) reported from Gateshead, England

    Why they showing slow mo of the palace player getting slapped in the ****, and calling it a ‘tickle’ hahaha @btsport

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @bt_uk It’s down on all platforms I’m trying to log into except my iPhone which I don’t log out of…

  • AdamBygate Adam Bygate (@AdamBygate) reported from Rowlands Gill, England

    Nothing worse when a player dives and the commentators say "they won a foul" .. you are part of the problem @btsport

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • ChaneyMichael Michael Chaney (@ChaneyMichael) reported from Dunston, England

    @gateshead who do you report vandalism of a phone box to, is it council or @bt_uk can you help? As it is a BT phone box.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • delveccio84 Mike Delaney (@delveccio84) reported

    @bt_uk why am I constantly having high ping issues? Constantly around 130ms

  • RachelKilburn4 Rachel Kilburn (@RachelKilburn4) reported

    Absolutely appalling service from @bt_uk who assured me installations were going ahead today. Then apparently cancel every appointment but don’t bother to tell us! Always helpful for a home worker!!! 😡

  • KieranHolroyd Kieran Holroyd (@KieranHolroyd) reported

    @bt_uk @ScottMcGready It cannot damage the hub, it can damage your network connection if you set it up to unreachable DNS servers, which would be difficult for someone non-technical to fix on their own, especially without the internet, but I don't see any reason why there isn't an option somewhere ...

  • fpl_4 DontFearThe-4 (@fpl_4) reported

    @Ofcom our 96yr Old Gran has been without a Phone line for a month, The phone line connects her emergency lifeline to the Family as she lives alone. We have had no response from @bt_uk for our request for Welfare case for 3 days despite a promise of 4hour response, the distress..

  • emmakilburn Emma Kilburn 📚🖋📷 (@emmakilburn) reported

    @RachelKilburn4 @bt_uk That is so crap!

  • axeravu Axe Raver (@axeravu) reported

    @bt_uk My sister has reconnected but have been completely stumped by deals offered through the chat. I've encouraged her to negotiate better deal as her current is really expensive, I pay less for similar service with you guys. Was told better deals was only available through phone.

  • hagank_hagan kim Hagan (@hagank_hagan) reported

    @bt_uk the broadband is running that bad, we can't load anything up when using the Internet.

  • JodieHedger Jodie Preece (@JodieHedger) reported

    @bt_uk 6 days now of no service for my elderly parent. This is so bad and I have told everyone to steer clear of this company

  • MikeCloudsdale Mike Cloudsdale (@MikeCloudsdale) reported

    @EE @MarcAllera Shame none of your efforts made any difference to my signal strength/speed, therefore there is still no point in switching to a @bt_uk hybrid connection.

  • fpl_4 DontFearThe-4 (@fpl_4) reported

    @Ofcom @bt_uk ..is increasing by the day for our gran and the Family, and we have been told it would be fixed only for it to be delayed and still no response to our request for a temporary fix for our Gran. Please help we don’t know where else to turn