BT (British Telecom) Outage in Witton Gilbert, County Durham, England

@Gaz_House @btsport Or you could go down the night before. 😉

Working fine all day, week and month. Now watching #ChampionsLeagueFinal2019 on @btsport on YouTube and it’s now poor. Very interesting.

@IamAustinHealey @Saracens @ChampionsCup @leinsterrugby @btsport Congrats Saracens - but some serious self evaluation needed by Leinster - not why we lost but reffing of offside and breakdown was a bad joke - really has to be addressed - laws already there - enforce them

@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague

@BTCare @bt_uk again my WiFi has gone down. There has been no reports in my area and I have done everything the app has asked me to do. Can you please help

The only negative thing about watching this cracking Toon win is having to listen to that **** Michael Owen chat shit after it #NUFC #btsport

@mickskehan @Julieat30 Our coverage in the UK went off air with 1 minute of injury time to go ... No apologies at all **** you @btsport @btsportfootball

@BTCare Line has dial tone but crackles and hub light orange. It's deja vu. Doesn't seem to happen as often as it did when engineers finally fixed line problem last year, but it's annoying that the crackle has returned and speeds have dipped etc

Still paying for @bt_uk @BTCare and get getting less than full service and yet to be compensated for the hell that was BT between Aug and end of October. 2019 now and can't hear people speak on a landline @Ofcom

@BTCare ah we are back to lousy phone line and intermittent access to internet again. Still at least BT closed my complaint. Not happy.

@BaseballBrit @btsport @MLB @Twitter To be fair @btsport are better than most other channels - usually two games a night on their ESPN channel. Too many Yankees and Red Sox games though and not enough @Rockies! @MLBTV just as bad - not equal coverage of all teams....🤔

What a ****** peach 🍑 that was! Get ******** in lad! #Perez #NUFC #BLANEW #FACup @AyozePG @btsportfootball @btsport

That @btsport show was all about promoting next weeks fight night on PPV and it was shockingly shit! Bradley Skeete 1/66 got sparked in round 2 from half a left jab. The shows do not even slightly compare to @MatchroomBoxing 's setup.

@BTCare hi, re order reference VOL013-348911142055 I was promised a callback on Tuesday and nothing as happened. If you read the notes you’ll see it relates to the safety of my elderly mother. Unacceptable. Please arrange someone to call me with a SOLUTION. This is URGENT.

Tense, tight, and overly optimistic scoring from #btsport Just the kind of fight that can end with a terrible decision #WilderFury

@BTCare I’ve viewed bill online. And for some reason unbeknown to me the bill has increased by £21 a month. The online team were very unhelpful and just ended online chat without me being able to respond or ask questions. They were taking 10 minutes at a time to reply. Terrible CS

@OscarJCMedia @bt_uk @BTCare @SkyUK internet but they use the @bt_uk lines, probably explains it... Constantly have to go onto 4G cause broadband is that bad!

@BTCare Internet is down in Durham. BT homepage showing no fault on line but connection has been intermittent for the last 24 hours 😞 Restarting hub does not work.

@BTCare Just the box, I stream HD tv off another device no problem.

@BTCare This root was tried 2 weeks ago with no solution I done with talking to bt its action time.!

@BTCare Obviously @BTCare don't really care at all. So long then you will never grace a property of mine again.

@BTCare It won't even load on WiFi too slow.

@btsport your punditry is ******* terrible, biased and one sided. You ******* bunch of nonces

@btsport @BBCSport @NUFC @BBCMOTD this is the most horrid and horrid time to be toon fan. Ashley has GOT TO GO. He’s draining every breath out of this club. He’s a parasite. An evil parasite. #Ashleyout #ifrafagoeswego #nufc

@BTCare is there an issue with BT mobile in Newcastle area.. Lost all signal few hours bk and never had it since??

Urgh! Internet cut out an hour ago! the biggest issue is my smart bulbs won’t go off. #alexa not working either! @BTCare

@BTCare I’ve agreed to pay £200 on 21/9 debt will be coming down. What’s irresponsible is a member of your staff telling lies.

@BTCare That’s not the case. First of all paul hasn’t been working with me since 2017? He also has failed to call me to get payments as agreed (I have memory loss he agreed to call me) I’ve rang him several times never returns call. He is telling lies. Check and you’ll see

@BTCare I hope so but not confident as I have been lied to twice already No idea when I will get an update Call centre said 2 more days at least but not optimistic. Terrible service

@BTCare I hope it has but been lied to twice already. No idea when I will get an update. No confidence you know what you are doing. VOL013-327165938565, VOL055599857292 , VOL0555998572922705. Please escalate for swift fix.

@BTCare I have never had a video buffer since I took infinity 2 unlimited. BUT WAIT... I now get video buffering since I signed up for broadband plus or whatever it’s called. I get knocked out of YouTube after 2 clips. Not happy. Sometimes my speed plummets also. What’s going on?

@BTCare I have major speed issues with my broadband since upgrading to super-dooper + It used to be superb and now it’s poor at best. I would call you but I don’t think I have enough time left in my life to hang on the phone.

@BTCare Terrible customer service I have now had both my telephone line and broadband shut off even though I pay my bills and BT have made the mistakes. I have not even had a case manager call me despite several reminders to them. To top it all off I am offered a £40 credit joke

@mod234 @BTCare Wouldn't be too bad if BY used Twitter to update customers when there is a problem

@BTCare Wireless issues as in router being faulty?

@BTCare Not sure but it’s gradually got worse over time in fact since a sub box has been installed, Sky Q drops out every so often it’s slow and the range isn’t great either.

@6diddy6 @BBCMOTD @btsport @NUFC @NUFC_1980_1994 @chriswaddle93 Aye 3-0 down now. Good save by Kevin Carr who became a copper and give me and me mate a bollocking for making a racket playing SPOT against an old folks home.

@bt_uk Yeah mate, I spoke to one of your customer support team. He says that there are issues in the area that they are working on.

@bt_uk your service is shocking, especially as we are new customers trying to give you business!

@bt_uk terrible customer service. Still no broadband to my elderly parents even after being promised it would be back on within 3 hrs. 20hrs later nothing and no explanation. Disgusting way to treat your customers.

@bt_uk It's a home hub 5 and I've lost track of how long I've been complaining about this issue but it wouldn't be an exaggeration to say more than a year.

@BTCare full of broken promises. Elderly parents still left with no broadband disputes being promised it would be back up and running within 3 hr. Almost 20hr later still nothing and no communication as promised. Is this how you treat your customers. It obviously is 👎🏻

@lottepywell @VodafoneUK Been there with these. Now with @bt_uk pay more but never have an issue.

@bt_uk I've already made a complaint and awaiting a response.

@laurenhansmith Hi Lauren, we're sorry to hear you're having issues. Please contact @bt_uk where someone will be able to help you.

@bt_uk Yes but it still doesn’t address the issue ! And calling you doesn’t either

hey @bt_uk is #btmobile having data problems today in London, I'm not getting 3 or 4G in a place I always get it (office) , it's just "connecting" and on "E" .