BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Walsall, Wolverhampton, Dudley, Kidderminster, Oldbury, Redditch, Bilston, and Bridgnorth.

City	Problem Type	Report Time
Birmingham	Wi-fi	2 hours ago
Birmingham	Total Blackout	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	3 days ago
Birmingham	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Bing from Kiddy (@BingfromKiddy) reported 7 minutes ago from Kidderminster, England

  The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

• 
  Bear Bookshop (@bookshop_bear) reported 8 minutes ago from West Bromwich, England

  @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

• 
  Tony Kenny (@MrT222) reported 14 minutes ago from Birmingham, England

  @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 20 minutes ago from Bewdley, England

  @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

• 
  Bear Bookshop (@bookshop_bear) reported 24 minutes ago from West Bromwich, England

  Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

• 
  Scott Billing (@bilbody) reported 26 minutes ago from Birmingham, England

  @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

• 
  Antony Clewer (@BrummyBaggieAC) reported 30 minutes ago from Birmingham, England

  WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

• 
  Daniel O'Sullivan (@danosulli44) reported 33 minutes ago from Birmingham, England

  My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 34 minutes ago from Wednesfield, England

  @carolcorbett31 @bt_uk You can cancel for one month just call in

• 
  Jane Young (@youngjane77) reported 38 minutes ago from Bromsgrove, England

  @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

• 
  FowlOriginal (@fowl_original) reported 39 minutes ago from Birmingham, England

  @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

• 
  Jmanor (@jmanormusic) reported 41 minutes ago from Wolverhampton, England

  Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

• 
  Lian Cole (@MsLianC) reported 42 minutes ago from Wednesfield, England

  @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

• 
  Nas Mahmud (@M5Mahmud) reported 51 minutes ago from Birmingham, England

  @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

• 
  Gray Schofield (@gray_schofield) reported 52 minutes ago from Birmingham, England

  @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

• 
  H (@NearLegalJones) reported 52 minutes ago from Dudley, England

  @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

• 
  Alveley Community First Responders (@alveleycfr) reported 53 minutes ago from Alveley, England

  @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

• 
  Sian Rowles (@88Sian) reported 54 minutes ago from Wolverhampton, England

  @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

• 
  Colin Egginton (@ColinEgginton) reported 55 minutes ago from Kidderminster, England

  @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

• 
  Bear Bookshop (@bookshop_bear) reported 56 minutes ago from West Bromwich, England

  Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacki (@SportyOsteo) reported 13 minutes ago

  @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 14 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 17 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 18 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  Michael E (@Michael35427696) reported 19 minutes ago

  @bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!

• 
  Michael E (@Michael35427696) reported 19 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  Leigh Jamieson (@jaimo19) reported 23 minutes ago

  @bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 23 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 24 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  Matthew Freeman (@MattAkaSigmond) reported 24 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?