BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 01/29/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Wolverhampton, Tipton, Wednesbury, Walsall, Dudley, Kidderminster, Bromsgrove, Redditch, Bilston, Smethwick, Stourport-on-Severn and Stourbridge.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomOldbury Internet
United KingdomOldbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dalveenmahal Dal (@dalveenmahal) reported

    @bt_uk my home hub is flashing pink for the second time in a month. Used your text service and says I need an engineer as there is a fault. So now I’ve got no internet until when exactly? And how will I be reimbursed?

  • Machintosh81 Mahesh (@Machintosh81) reported

    Hi @bt_uk I'm left with no internet since today noon. Your customer service is a joke and they have no clue what's going on with the issue. They booked a engineer visit but the last time I had one booked, the engineer didn't turn up at all and there was no update either. (1/2)

  • mBiferi Marco (@mBiferi) reported

    @bt_uk one day and a half already with my broadband down. You guys raise prices, (which were high to begin with) and now go 24hours without any type of service at all. Also, you don't even send an information mail or anything.

  • AlexNichols91 Nips (Alex Nichols) (@AlexNichols91) reported

    @dallaglio8 is so anti Leicester it's comical. Can never take the man out of wasps @btsport @btsportrugby #PremFinal #LEISAR

  • meditatedmandem Luke Aaron Wilderspin (@meditatedmandem) reported

    @DanJonesOcean @virginmedia I swapped to @bt_uk and never looked back. No random network drops, better customer service and most of all better pricing.

  • WorkTheSpace Jack (@WorkTheSpace) reported

    Day 4 without internet speeds I can work on, twice the issue has been marked as fixed incorrectly. Spent my Saturday afternoon waiting at home for an engineer that no-showed but with the visit marked as complete and the problem solved. Shocking by @bt_uk - no apology, no updates.

  • itsforumla Forumla💫 (@itsforumla) reported

    @mearzyy @bt_uk @TalkTalk Talk talk not that bad I had it for like 5 yrs it depends which one I get

  • mearzyy T9 Mearzy (@mearzyy) reported

    Waited 7+ weeks for @bt_uk to try get me connected to internet and got a call the other day saying estimated due date is august 1st💀13 weeks no internet? Nahh you can **** off lmao cancelled my BT order and now gone with @TalkTalk as there the only other provider that can help😩

  • GusStuartKT Gustavo (@GusStuartKT) reported

    @btsport why do I keep getting a VC018 error when trying to watch on the App? Not changed anything and all of a sudden I can't watch - did the diagnostics check and still didn't help. Please as nothing seems to work!! I'm wasting my money #help @ChampionsLeague @premierleague

  • mBiferi Marco (@mBiferi) reported

    @bt_uk yes, since yesterday. And you still don't have any expected times to fix this. It's been a day and a half.