BT (British Telecom) Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Dudley, Wolverhampton, Kidderminster, Bromsgrove, Redditch, Oldbury, Bilston, Smethwick, Wednesbury, Stourport-on-Severn, Stourbridge and Tipton.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| West Bromwich |
||
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Mark Sidaway
(@sidmj27) reported
from
Dudley, England
@btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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James Levett
(@iamjameslevett) reported
from
Wolverhampton, England
@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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Alveley Community First Responders
(@alveleycfr) reported
from
Alveley, England
@bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport Can you offer an option to mute the idiot and his daughter?
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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Jmanor
(@jmanormusic) reported
from
Wolverhampton, England
Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Mörris
(@Fokmisterutd) reported
@Tonysmini @bt_uk Hi, I'm told that the main box can't be moved due to the fibre optic comming in but I've moved to router via a extended cat 6 cable so router is in the open, signal still poor so bought 2 TP link boosters and they have done the job, Thanks
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Liam Williams
(@LiamWilliams444) reported
I Don’t Know Who Is Worse… @BritishGas or @bt_uk Because They Both Offer **** Service!
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Charlie Anderson
(@charliewpa_) reported
@btsport sort you ******* **** app out, literally pay to watch games & always have the same problems
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Minesh ॐ)
(@Minesh14) reported
Only @btsport goes down on IPTV when @ManUtd are on..
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Jeanette D Wiltshire
(@ForeverLuckyJ) reported
What's happening with #BTSPORT man u game keeps going back for a fews seconds, anyone else having problems #virginmedia
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Kayo
(@kayo_lwb) reported
@btbusinesscare hello, is it true that BT Cloud Work(powered by Ringcentral) service will be discontinued soon and all users will be required to switch to another service with different handsets and be charged for the set up fees?
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Kayo
(@kayo_lwb) reported
@btbusinesscare hello, is it true that BT Cloud Work(powered by @RingCentral ) service will be discontinued soon and all users must switch to another service with different handsets and App? I’m confused as it’s still being advertised on @BTBusiness website.
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Sonya Music Fan
(@sonya1963) reported
@bt_uk What's happening in Galashiels, NO INTERNET since lunch time , what's being done to fix it ?
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ABK-Fashion
(@ABK_Fashion) reported
@bt_uk Says something when I get charged a early termination fee of £242 after a price hike of 11% by BT but still save £150 over 9 months by switching to virgin media Great customer retention 🫠 last time Il ever be going with BT !
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Paul Bentley
(@BennyBoy246) reported
Credit where credit is due absolutely brilliant service from the twitter helpline staff @bt_uk Extremely helpful and knowledgeable and extremely efficient. Captain Kirk couldn't have got the router to me any quicker! Also a shout out to @RoyalMail as they helped too with delivery