BT (British Telecom) outages and service status in Stourbridge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Stourbridge, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 22, 8:07 PM GMT+1.
- Internet (61%)
- Wi-fi (17%)
- E-mail (16%)
- Total Blackout (4%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stourbridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Kidderminster, Wolverhampton, West Bromwich, Dudley, Walsall, Oldbury, Redditch, Bilston, Bridgnorth, and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 18 hours ago |
|
Birmingham
|
Internet | 24 hours ago |
|
Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
Nearby cities with recent reports
12 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
-
Bearwood Neighbourhood Watch (@BearwoodNHW) reported from West Bromwich, England@rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.
-
KSG (@HalloweenBaeb) reported from Redditch, England@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
-
Sian Rowles (@88Sian) reported from Wolverhampton, England@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
-
Craig Bowker (@bowker1984) reported from Wolverhampton, England@bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.
-
Carol Gainham (@CGainham) reported from Dudley, England@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
-
Dave Fullwood (@tyrewulf) reported from Wolverhampton, England@KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.
-
Em 🌹 (@em19rose94) reported from Birmingham, England@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
-
Suki (@lfcssa) reported from Birmingham, England@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.
-
Scott Logan (@slogan1980) reported from Birmingham, England@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
-
KSG (@HalloweenBaeb) reported from Redditch, EnglandNever get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
-
Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, EnglandChampions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
-
Bönes Esq. (@bonesjones) reported from Dudley, England@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
-
Strings (@mxtch98) reported from Birmingham, England@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
-
Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England@Kevin_Paycare @btsport They are terrible
-
Jozef Koztelo (@jokers_tailor) reported from Birmingham, EnglandCan you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
-
FowlOriginal (@fowl_original) reported from Birmingham, England@dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though
-
Richard Paterson (@RPATS2) reported from Birmingham, England@bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.
-
Yousaf (@Y_A_4_4) reported from Birmingham, England@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁
-
wayne harrison (@goldback) reported from Wednesfield, England@btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho
-
Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, EnglandMajor f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
thisissaffers (@ThisisSaffers) reported@bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.
-
Dave R (@daveRessex) reported@bt_uk I see other people are having problems logging into BT email. The status is "We’ll be right back. Sorry, but we’re doing some maintenance on the site at the moment. It should be back...in a short while." How can you be doing "maintenance" in the middle of a working day?
-
Anne Optimi-City (@AnneMurawski) reported@btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?
-
tha Movement Noize Production (@JumaMhlanga) reported@bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff
-
Aaron Law (@AaronLaw92) reported@bt_uk hello my account is completely broken, still cannot login - says access denied!
-
Chris (Christina) (@GalanthusA) reported@MeinirT @bt_uk BT are a disgrace recently. They should issue refunds to customers for the time spent without email service.
-
Mark Haynes (@IQuitMuskspace) reported@bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.
-
Steve George (@Baggieboy1888) reported@bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.
-
Gavin 277 (@gavin277) reported@bt_uk Is there a fault on your network in the LE17 area as there is no broadband
-
david bootle (@dbootsy) reported@bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.