BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Stourbridge come from postal codes DY8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 12/12/2025 12:00

December 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Stourbridge, Wolverhampton, Oldbury, West Bromwich, Dudley, Tipton, Smethwick, Walsall, Kidderminster, Halesowen, Bromsgrove and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomStourbridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasD27958567 kingsofscotland💙 (@ThomasD27958567) reported

    @BBCchrismclaug @btsport @policescotland Kris boyd got banned fae the paedo dome where was the uproar about that hypocritical at best... there no welcome at ibrox and they never will be 2 eh the biggest bigots in Scotland

  • CraigSim Deathisanexit (@CraigSim) reported

    @BBCchrismclaug @btsport @policescotland Lennon aside would you someone in your home who constantly bad mouths you , has total lack of respect for you .

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport To deny the problem is actually sectarian is astounding James. Your government must have ideas about how to deal with this issue. This issue has scared our society for decades. What’s your proposal? Blame a football club? Come on James, you are better than that.

  • noughtsncrossez tictactoe (@noughtsncrossez) reported

    Anybody going to actually help or are you all going to discriminate against your customer? @bt_uk

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport If Rangers were to ban that section of the support, do you think they would simply go away? Their sectarian beliefs and hatred would then be transferred elsewhere. This is your problem as an MSP. You have the ear of the people with the power. How will you solve this?

  • Jarmanmark79 Mark jarman (@Jarmanmark79) reported

    @BTCare any reason why our internet had been painfully slow for the last week...its normally awfulky slow but you have managed to.excel yourself. I could just about send this tweet at 3rd attempt. What is it exactly i pay you to provide? As im STILL not getting value for money!

  • djreynolds100 David Reynolds (@djreynolds100) reported

    @bt_uk Fault Dee. Broadband was working then suddenly stopped. Receiving updates every few days but no clearer as to what problem is or when it will be resolved. We have been given a data hot-spot but connectivity is a bit hit and miss and it doesn't give us the coverage we need.

  • SoProudScottish IndySNPGer🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 ImWithNicola (@SoProudScottish) reported

    @glasgowcathcart @BBCchrismclaug @btsport The idiots and thugs we have on both sides are the problem. Can we re-educate them? I doubt it. It’s the next generation we must target with the education required to show them the mistakes of their fathers

  • noughtsncrossez tictactoe (@noughtsncrossez) reported

    @bt_uk my relative is having issues with slow wifi performance but your “looking after vulnerable” team have blocked her on twitter. (Absurd) so how is she meant to get customer support when her WiFi is playing up??

  • RomTogic RomTogic (@RomTogic) reported

    @bt_uk hey im having trouble with BT sport monthly pass. I purchased it on Tuesday , money was taken from my account and it has now been cancelled from 2.00am saying trouble with card payment. The money has definitely came out of my account and my monthly pass only lasted 3 days