BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, Kidderminster, Smethwick, West Bromwich, Wolverhampton, Dudley, Oldbury, Redditch, Bilston, and Bridgnorth.

City	Problem Type	Report Time
Birmingham	Wi-fi	7 hours ago
Birmingham	Internet	14 hours ago
Walsall	Phone	20 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 2 minutes ago from Bewdley, England

  @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

• 
  Tony Kenny (@MrT222) reported 3 minutes ago from Birmingham, England

  @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

• 
  TrisGriffithsHughes (@HughesGriffiths) reported 4 minutes ago from Birmingham, England

  @bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178

• 
  Leanne (@lensawag1) reported 8 minutes ago from Dudley, England

  I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

• 
  Stuart Millard (@Stuart_H21) reported 11 minutes ago from West Bromwich, England

  Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

• 
  Bönes Esq. (@bonesjones) reported 12 minutes ago from Dudley, England

  @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

• 
  Steve Stride (@StrideSteve) reported 14 minutes ago from Birmingham, England

  Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

• 
  Nas Mahmud (@M5Mahmud) reported 14 minutes ago from Birmingham, England

  @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

• 
  Suki (@lfcssa) reported 15 minutes ago from Birmingham, England

  @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

• 
  H (@NearLegalJones) reported 15 minutes ago from Dudley, England

  @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

• 
  Stuart Millard (@Stuart_H21) reported 27 minutes ago from West Bromwich, England

  @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

• 
  Suki (@lfcssa) reported 28 minutes ago from Birmingham, England

  @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

• 
  Litter Watch (@Litterwatch1) reported 29 minutes ago from Birmingham, England

  @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

• 
  Lord Chris Steele (@Chriswfcsteele) reported 29 minutes ago from Aldridge, England

  @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

• 
  Stuart Millard (@Stuart_H21) reported 30 minutes ago from West Bromwich, England

  Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

• 
  JP (@PervaizJasim) reported 36 minutes ago from Birmingham, England

  I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

• 
  john@acamvideo.com (@THECUBANS) reported 37 minutes ago from Wolverhampton, England

  @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

• 
  AJ (@AmazingAJ87) reported 45 minutes ago from Willenhall, England

  @bt_uk why had my Internet been down for over an hour now?

• 
  Bear Bookshop (@bookshop_bear) reported 53 minutes ago from West Bromwich, England

  Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

• 
  Bear Bookshop (@bookshop_bear) reported 55 minutes ago from West Bromwich, England

  @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 7 minutes ago

  @IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.

• 
  David Gray (@davidgraywrites) reported 7 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  JamesWebb (@WebbyJamesHere) reported 12 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  Paul Williams (@DonPauleone1987) reported 12 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Richard Pont (@richard_pont) reported 14 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

• 
  June Marsh (@JuneMar68456333) reported 14 minutes ago

  @bt_uk is bt email down today? No emails received since midnight which is very unusual.

• 
  George Somerville (@geosomerville) reported 15 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Pam Medlock (@PamMedlock) reported 16 minutes ago

  @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫

• 
  Mark Haynes (@IQuitMuskspace) reported 19 minutes ago

  @bt_uk I have now been branded as an abusive customer because I stayed my option the BT are idiots. I have abundant evidence to prove lies, incompetency and regulatory shortcomings. My service is still down and all you care about is hearing hurty words ... Try providing service!!!

• 
  Shoshanah Cohen (@sc2987) reported 19 minutes ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).