BT (British Telecom) Outage Report in Stourbridge, Dudley, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Dudley, Rowley Regis, Walsall, Wednesbury, Oldbury, Kingswinford, Wolverhampton, West Bromwich, Bromsgrove, Smethwick, Tipton, Kidderminster, Redditch and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
||
| Dudley |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Tee ✏️
(@artsngrafts) reported
@_reBeccaK @bt_uk Mate we had the WORST time and experience with them for a whole year. Get out of there x
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Becca K
(@_reBeccaK) reported
Had my new internet installed all of 10 days ago and it’s already been down all day. Not due to be fixed till the 27th so almost a weeks lost earnings since I work from home… Surely that’s grounds to cancel? @bt_uk?
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🦢🏴Dan🏴🦢
(@Dbendle1988) reported
Why the hell are my paying @bt_uk £70 a month when it's always ******* problems in my area! roll on so I can cancel with you!
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HoxaTapestryGallery
(@HoxaTapestry) reported
@btbusinesscare Can someone please contact us ASAP, you have deleted our phoneline! It was supposed to switch accounts, not end service!
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The Snork Maiden 💙💛
(@FillyjonkFarm_) reported
Happy one week anniversary to us with zero internet, TV, landline. I develop and implement health services for a living that support a lot of people in difficult circumstances. I can’t do that at the moment. Thanks @bt_uk for ongoing rubbish customer service. 🤬
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Josefa Iturrieta
(@joiturrieta) reported
@bt_uk it’s been more than 24hrs since we lost internet in our area. As a remote worker this is an essential service. Can we al least have an answer from your side on what’s going on?
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super aspie
(@SuperAspie52579) reported
@bt_uk claim to be the best for coverage but they are really not. If you live in a rural area like I do...you will NOT get a good service. I pay over £100 a month for this ****!
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Hannah
(@3StopsDrive) reported
@bt_uk Hi, just wondering if there are broadband issues in the BS2 postcode area? My Wi-Fi is down - any ideas of when it might be back up please?
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Elaine K 💛
(@_EK_online) reported
@bt_uk I don’t know. We seem to have been sold this b/band + tv + unbreakabke wifi when we don’t have enough 4G signal to back it up 😞
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kazim
(@Mkazz16gmailco1) reported
@bt_uk Fraudulent sale by BT customer consultants, miss selling packages to customers. Then forcefully Debiting money customers account. Made complaint with BT. Without resolving My complaint closed. When i called BT customer services. They tried to sell another contract. Really