BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 02/10/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Bromsgrove, Wolverhampton, Walsall, Smethwick, West Bromwich, Tipton, Dudley, Kidderminster, Redditch, Bilston and Stourport-on-Severn.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWednesbury Phone
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • truckintrader1 truckintrader 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@truckintrader1) reported

    @bt_uk No thanks, due to your slow reply and shocking customer service, I’ll be moving to virgin media

  • ItsTimDixon Tim Dixon (@ItsTimDixon) reported

    @bt_uk Day 6 Scott. These extremely important Christmas zoom calls are now only a few days away. Assuming your technical colleagues at the exchange are working on the issues over this weekend?

  • Tonysmini Tony (@Tonysmini) reported

    @justgirl_h @bt_uk @OpenreachHelp Are you trying to get a service with BT or another provider? Whoever it is, they need to book an appointment for an Openreach engineer to come and rescan the ONT, or replace it. Does it have a solid green PON light?

  • luceorsomething Luce (@luceorsomething) reported

    @bt_uk hi, I had my internet installed on the 15th and it has been down for the last two days. The fix ETA may be until the 24th December. However, I need the internet working by Monday so I can work. Please can this sorted out ASAP. Thanks.

  • rantingacclols I need a squad (@rantingacclols) reported

    @bt_uk I’m in Windermere & I’ve just got a smart hub 2 and it’s been flashing orange for a day but hasn’t connected. We’ve tried all the trouble shooting but it isn’t working. Is the broadband service working in Windermere? And if it isn’t, do you know when it will be? Thanks

  • SClazza Claire Staples (@SClazza) reported

    @bt_uk GP involved in COVID response and vaccine delivery. Broadband not working since Friday when your engineers came to fix landline issue. I need internet connection NOW!!! #notokay #fail

  • Caledfryn Martin Edwards (@Caledfryn) reported

    @bt_uk Hi Nick, thanks for getting in touch. Didn’t manage to get through (hour waiting) and online doesn’t let me explain the issue of the damage caused by workers from Scottish Power energy workers. I’d greatly appreciate some help with this issue.

  • P_C_Pickstock Phillip Pickstock (@P_C_Pickstock) reported

    @bt_uk Yes - having problems dealing international numbers - line checked via your bot and reports “Ok” the number that I am trying to dial is 0081 434 850065

  • justgirl_h Heather (@justgirl_h) reported

    Everytime I call it takes hours to get through, I know what the problem is. Can someone just take responsibility and get me reconnected! Have also filed a complaint about this ongoing issue! @bt_uk @OpenreachHelp

  • ironman_gaz Gareth Wilson (@ironman_gaz) reported

    @bt_uk I’ve spent over 6 hours on hold over the past week trying to speak to your connections team on that number. The last two days I’ve been promised updates which I’m still waiting on. Your customer service is a bit of a joke to be fair.