BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 01/28/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, West Bromwich, Tipton, Wednesbury, Walsall, Dudley, Kidderminster, Bromsgrove, Redditch, Bilston, Smethwick, Stourport-on-Severn and Stourbridge.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Highburydreamer Philip Noble (@Highburydreamer) reported

    @bt_uk @bt_uk are not a customer unit. Managers hide behind customer service operatives who can’t give customer service. What’s the point of a complaint when it’s too late! My Partner was without broadband for two weeks you did nothing as was your response

  • FaslAim1 Faheem (@FaslAim1) reported

    And now @bt_uk your free WiFi cloud's down too? Lol what a joke this is. So not can I only notbuse the broadband the back WiFi you hype about has also broken down. Forget fttp just gove us a reliable network to the exchange

  • MrBruceMan1 MrBruceMan (@MrBruceMan1) reported

    @bt_uk Its booked already and ill just hope the work can be done externally, last line issue we had an engineer come into my property and said everything was fine with that. Im sure somebody has probably messed something up in the street box, theres someone working in it almost daily.

  • folicacid Ian B (@folicacid) reported

    Absolute jokes.....42mins on hold on the phone to @SkyHelpTeam and they close? I was debating using my cooling off period and going back to @BTCare (as the Sky router is a complete locked down mess) and that has sealed it! Sorry for doubting you BT - you were great for 12yrs!

  • FaslAim1 Faheem (@FaslAim1) reported

    @jen_ewest @bt_uk You can claim back loss of service from point of reporting to it being fixed. Ofcom regs state this simple.

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk thx Matt, i already tweeted to you over an hour ago having done the FIX thing first, getting conflicting info (now had 14 sms replies)

  • G1ow5tixPyro Chris Boswell (@G1ow5tixPyro) reported

    @bt_uk any known issues currently? If not, I'd like to report one

  • jen_ewest Jen West (@jen_ewest) reported

    @bt_uk It’s apparently a fault in the area. Ongoing for 7 days with no solution. And your colleague told me our package actually doesn’t have provide us with internet at all. That’s disgusting and criminal and taking money off people and not providing the service they signed up for.

  • MrBruceMan1 MrBruceMan (@MrBruceMan1) reported

    @bt_uk 2 days in a row with sketchy internet in Aberdeen, any reason for this? Tried reseting and all the usual stuff? Never had issues like this with other networks. This has happened a few times since ive switch to you guys.

  • ascafc12 AC (@ascafc12) reported

    @bt_uk hi - my Smart Hub 2 is not working. Steady Orange light - tried trouble shooting etc and resetting hub but no luck. I need Internet ASAP for work tomorrow. Can someone help please? Thanks