BT (British Telecom) Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Stourbridge come from postal codes DY8 and DY9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Tipton, Ryton, Redditch, Kingswinford, Kidderminster, Stourbridge, Bridgnorth, Bromsgrove, Rowley Regis and Dudley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Hackwood Electrical
(@ajhackwood) reported
from
Dudley, England
Bloody hell @btsport who let this guy ask the stupid questions?
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Neil
(@njhcricket) reported
from
Willenhall, England
@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk is there a problem- West Midlands?
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Harj ‘Hans Gruber Appreciation Society’
(@AussieHarj) reported
from
Walsall Wood, England
@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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Claire B 💜
(@KittykatClaire) reported
from
Willenhall, England
@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk I need to report elderly persons landline not working. Please help
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Meehog
(@phil__meehan) reported
@Phil_in_London @bt_uk @NeilParkLIVE I was told that too. Now the service status claims there's no issue and I've had two texts saying its fixed when it isn't. Seems the approach now is just to deny there's any problem at all.
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barb lloyd
(@barbncake) reported
from
Sticklepath, England
@bt_uk It's a BT issue according to Western Power ...
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Mark D Abrahams 💙
(@Mark_A69) reported
@bt_uk (1/2) one again your (lack of) service astounds me - long running issue being dealt with via DM system with a specific Cust Service Agent. I follow his instructions to maintain contact with him via DM, but when I try to contact him this morning to update, one of your other
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Phil_London
(@Phil_in_London) reported
@bt_uk Yes, when will the broadband issues in south cumbria be fixed
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Saz The Crumb
(@PikaSaz) reported
@bt_uk Hey bt the issue appears to be with the hub itself and we've been sent a temporary minni hub
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LFC66
(@lfc___66) reported
@MandSBankArena @LFC @btsport Issues with delivery method how do I fix this??
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Miriam R Watson
(@mwatsonlux) reported
@bt_uk You lot make me cry... hideous 'service' #notgettinganywhere
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Phil_London
(@Phil_in_London) reported
@bt_uk I don't appreciate the tone. It certainly did happen. I sent your colleague my postcode and she gave me an estimated time of 23.45 for the issue to be fixed. You can move this forward by finding out what is affecting hundreds of people in South Cumbria, and giving us an update.
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Phil_London
(@Phil_in_London) reported
@phil__meehan @bt_uk @NeilParkLIVE That's right. If it was the House of commons, it would be fixed yesterday. South Cumbria... forget it. No one knows what the issue is, and no one is giving any timescale for repair.
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Sue Foster
(@fost31411) reported
@bt_uk your customer service continues to be diabolical - no call or updates since last week despite (yet again) being promised that someone would. Fed up of being lied to - sort this out please - 8 weeks and counting...