BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 02/21/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Kingswinford, Birmingham, Wolverhampton, West Bromwich, Bromsgrove, Wednesbury, Walsall, Smethwick, Tipton, Dudley, Kidderminster, Redditch and Bilston.

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City Problem Type Report Time
United KingdomOldbury Wi-fi
United KingdomKingswinford Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • youngjane77 Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryGotTaken Harry (@HarryGotTaken) reported

    @bt_uk I could have probably worded it a little better, I'm not pointing the fault at anybody here. We've been getting ¼ of the speeds we were promised at the start of the contract and I was looking for some help to see if there's any that can be done to fix it.

  • transferdicky Transfer Wire (@transferdicky) reported

    just warning if you are going to sign up to @btbroadband or @btsport - they will sign you up for 2 years - and when you need to cancel for life reasons, like leaving the country or moving to somewhere you can't have BT - they pretty much charge you the remainder of the contract!

  • ann_brown2828 Imarketyourbusiness (@ann_brown2828) reported

    @bt_uk our phone has stopped working. Trying to get hold of your diagnostic team. Is this the new digital service????? #bt #phone #digitalservice

  • bsmithers smithers (@bsmithers) reported

    how do i get in touch with customer services for @bt_uk any help on the website gives me account information and no other way to contact customer support.

  • bros_mitchell MitchellBros (@bros_mitchell) reported

    @bt_uk Hate? Holy ****, calm down.

  • fernandes_fab Fabiana Fernandes (@fernandes_fab) reported

    @bt_uk Thank you but I cannot use the hotspots for video calls and screen share so I’ll have to rent a shared workspace. You also have not alerted me of the problem and that’s after I’ve paid for £130 for an engineer to come on Tuesday. I will contact Citizens Advice about this matter.

  • HarryGotTaken Harry (@HarryGotTaken) reported

    Internet has been severely throttled for the past couple days. @bt_uk any chance I can get some help? The chat feature seems to be down.

  • lindajanie_pugh Linda Pugh (@lindajanie_pugh) reported

    @bt_uk I need an update on what’s happening, I’ve heard nothing and my mother is feeling increasingly worried with no contact to the outside world. She is diabetic and cannot summon help if needed

  • PoundshopGuv the Poundshop Guv’nor (@PoundshopGuv) reported

    @BethanMW @bt_uk for me it took BT five goes including a disconnection of working service totally out of the blue, after 2 weeks of 40+min phone queues and speaking to people who weren't capable or empowered to help, BT finally re-connected me. If you can, take your business elsewhere.

  • guildhall_fairs Antique Events (@guildhall_fairs) reported

    @WeAreOpenreach @OpenreachHelp would be really helpful if you responded to @bt_uk about our connection that has been delayed yet again. Please don’t say go back to our provider as the issue is your side. The is complete now update your system