BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Redditch, Wednesbury, Wolverhampton, Halesowen, West Bromwich, Walsall, Kidderminster, Smethwick, Dudley, Oldbury, Bilston, and Bridgnorth.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago
Redditch	Internet	2 days ago
Birmingham	Internet	2 days ago
Wednesbury	Internet	3 days ago
Wolverhampton	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  AJ (@AmazingAJ87) reported 24 seconds ago from Willenhall, England

  @bt_uk why had my Internet been down for over an hour now?

• 
  Living The Dream⛳⛳ (@barcamark) reported 4 minutes ago from Wombourne, England

  @btsport can you please sort your shit out 🤬

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 5 minutes ago from Bewdley, England

  @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

• 
  Bear Bookshop (@bookshop_bear) reported 6 minutes ago from West Bromwich, England

  Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

• 
  Rosie 🐻 (@rosiejones665) reported 13 minutes ago from Birmingham, England

  @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

• 
  martin brewer (@brewerman71) reported 22 minutes ago from Kidderminster, England

  @btsport what ******** is jermain jenas on... wolves didn't turn up what planet is he on every other commentator saying what a game it was... sack that idiot

• 
  Amit Sharma (@amitsharmauk) reported 24 minutes ago from Birmingham, England

  @MattRay_83 @btsport He talks so much crap!

• 
  Tracey Jayne Russell (@Truss17Jayne) reported 31 minutes ago from Dudley, England

  @bt_uk is there a problem- West Midlands?

• 
  Tony Kenny (@MrT222) reported 32 minutes ago from Birmingham, England

  @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

• 
  AmuroWhiteDemon (@AmuroWhiteDemon) reported 37 minutes ago from Wednesfield, England

  @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

• 
  Bear Bookshop (@bookshop_bear) reported 41 minutes ago from West Bromwich, England

  Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

• 
  Vinny Banks (@Vinny_Banks) reported 42 minutes ago from Wolverhampton, England

  @Kevin_Paycare @btsport They are terrible

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 47 minutes ago from Wednesfield, England

  @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

• 
  Nas Mahmud (@M5Mahmud) reported 49 minutes ago from Birmingham, England

  @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

• 
  john@acamvideo.com (@THECUBANS) reported 51 minutes ago from Wolverhampton, England

  @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

• 
  Matty Larsen (@mattylarsen2) reported 52 minutes ago from Halesowen, England

  @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

• 
  john@acamvideo.com (@THECUBANS) reported 57 minutes ago from Wolverhampton, England

  @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

• 
  Bear Bookshop (@bookshop_bear) reported 58 minutes ago from West Bromwich, England

  @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 58 minutes ago from Bewdley, England

  @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

• 
  RICH BAGGIES (@ATID69) reported 59 minutes ago from Walsall Wood, England

  @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Pauline Nelson (@DrP_Manc) reported 53 seconds ago

  @bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.

• 
  David Jackson (@davidjjackson) reported 1 minute ago

  @bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?

• 
  Vince (@vinc3h4ll) reported 2 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 5 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Si (@SimonHealey73) reported 6 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Berni (@BikerBerni) reported 7 minutes ago

  @bt_uk Yet again BT email not working.

• 
  Niraj Shukla (@nshukla86) reported 11 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  Leo Goile (@AussieBunyip) reported 13 minutes ago

  @bradbutterworth @bt_uk @BTGroup Ahh somethings never change.

• 
  Matthew Freeman (@MattAkaSigmond) reported 14 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?

• 
  Dr Pauline Nelson (@DrP_Manc) reported 16 minutes ago

  @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎