BT (British Telecom) Outage Report in Stourbridge, Dudley, England
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The latest reports from users having issues in Stourbridge come from postal codes DY8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Stourbridge, Wolverhampton, West Bromwich, Dudley, Tipton, Smethwick, Walsall, Kidderminster, Halesowen, Bromsgrove and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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Hackwood Electrical
(@ajhackwood) reported
from
Dudley, England
Bloody hell @btsport who let this guy ask the stupid questions?
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk is there a problem- West Midlands?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Neil
(@njhcricket) reported
from
Willenhall, England
@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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Claire B 💜
(@KittykatClaire) reported
from
Willenhall, England
@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Harj ‘Hans Gruber Appreciation Society’
(@AussieHarj) reported
from
Walsall Wood, England
@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk I need to report elderly persons landline not working. Please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mikey
(@MikeyRfc) reported
@rangersdaz @calum_mccracken @cjnovo992 Its 2022 who ******** still watches on a black and white tv set? could you even get btsport on a black and white tv
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Luciana Alemanno
(@l_alemanno) reported
@bt_uk We’ve had no broadband since the 19th of April so not so unbreakable!!!? Still waiting to know when our internet will be back and how we’ll be compensated for the massive issues this has caused. Both my husband and I have been complaining non stop and still no resolution.
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Heidi 🌸
(@polly7719) reported
@bt_uk Hi could someone please help!! My services are being cancelled when it was only the WiFi discs that should be cancelled. I need help asap.
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kc
(@ieagleits) reported
@bt_uk BT waiting since 24th feb, still no service,OpenReach dumped line garden BT eng will do rest? BT CS and“Open reach” are all rubbish and a joke, A warning to people thinking of signing up to BT, “ DO NOT”, Go to Virgin. VOL**3-65*****112056
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Ste Gordon
(@sgordon_the87) reported
@bt_uk hi, I’ve got an issue changing my TV package on the MyBT app and website, it keeps telling me to call which I did and I was told it couldn’t be done. I want to drop Big Sport for entertainment, I did this last summer without issue, is there anything you can do to help?
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James Stamp
(@R2detox1975) reported
@bt_uk I would like to commend someone for exceptional customer service. How do I do that please?
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Jatroa 🏴
(@jatroa) reported
@bt_uk So I will be continuing on Twitter, as long as BT is not providing the service for which it is charging me. …It’s an excellent way of demonstrating BT’s standard of service. And seeing how long it takes to service complaints.
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Aisha
(@___AJ12) reported
@bt_uk can you please let me know when you will be fixing my broadband ? Currently 6days in , no update and using all my mobile data ! Great customer service for your ‘so called unbreakable connection ‘ 🙃 @Ofcom
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andyrolls
(@andyhornet8) reported
@bt_uk Done this and pac code said it would be sent but to where if it’s my old sim then I won’t receive it as this network now doesn’t recognise calls. Can this be sent via another comms I.e email.
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BlueDino 🇺🇦💙 #FBPE #FBPPR #GTTO
(@BlueDino38) reported
(9/9l @Ofcom please investigate this fraudulent practice by @bt_uk. I'm certain I am not the only one who has experienced this. Indeed the customer service representative I spoke to said I was the 2nd person that DAY who'd reported a similar incident. This fraud must stop.