BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Redditch, Wednesbury, Wolverhampton, Halesowen, West Bromwich, Walsall, Kidderminster, Smethwick, Dudley, Oldbury, Bilston, and Bridgnorth.

City	Problem Type	Report Time
Birmingham	Wi-fi	18 hours ago
Birmingham	Internet	19 hours ago
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago
Redditch	Internet	3 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  john@acamvideo.com (@THECUBANS) reported 3 minutes ago from Wolverhampton, England

  @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

• 
  Steve Stride (@StrideSteve) reported 5 minutes ago from Birmingham, England

  Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

• 
  Matty Larsen (@mattylarsen2) reported 5 minutes ago from Halesowen, England

  @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

• 
  Tony Neat (@tonyneat) reported 8 minutes ago from Birmingham, England

  @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

• 
  Rachel Marsh (@RachelVMarsh) reported 11 minutes ago from Redditch, England

  @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

• 
  Chris Lane (@Chr1spyduck) reported 11 minutes ago from Wombourne, England

  @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

• 
  Carol Gainham (@CGainham) reported 13 minutes ago from Dudley, England

  @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

• 
  Evan Davis (@EvanD) reported 14 minutes ago from Birmingham, England

  I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 18 minutes ago from Wednesfield, England

  @carolcorbett31 @bt_uk You can cancel for one month just call in

• 
  Craig Bowker (@bowker1984) reported 22 minutes ago from Wolverhampton, England

  @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

• 
  H (@NearLegalJones) reported 22 minutes ago from Dudley, England

  @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

• 
  Em 🌹 (@em19rose94) reported 24 minutes ago from Birmingham, England

  @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

• 
  Fewtrell77 (@rubyh01) reported 26 minutes ago from Birmingham, England

  @denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

• 
  Nigel P Harris (@nigeyp) reported 32 minutes ago from Birmingham, England

  Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

• 
  Daniel O'Sullivan (@danosulli44) reported 36 minutes ago from Birmingham, England

  @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

• 
  Mr Vienna (@bonesjones) reported 37 minutes ago from Dudley, England

  @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

• 
  Antony Clewer (@BrummyBaggieAC) reported 39 minutes ago from Birmingham, England

  WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

• 
  AmuroWhiteDemon (@AmuroWhiteDemon) reported 41 minutes ago from Wednesfield, England

  @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

• 
  Sally (@the_beanster) reported 43 minutes ago from Birmingham, England

  @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

• 
  Bear Bookshop (@bookshop_bear) reported 52 minutes ago from West Bromwich, England

  Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@palacejohn) reported 12 minutes ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 13 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Allan Hailstone (not Alan) (@allhailtwit) reported 18 minutes ago

  @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

• 
  Sir Rob the skiving. #LBFB (@scruffiness) reported 22 minutes ago

  @BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!

• 
  Shakinah (@shakinahx) reported 22 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 26 minutes ago

  @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

• 
  DBD (@DBDclothing) reported 26 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  Alan Swanson (@Haggisguy) reported 27 minutes ago

  @bt_uk So how do i pay my bill? I cannot login to pay it?

• 
  nicolas mcmillan (@herbie963) reported 29 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  MatCo (@btcmateus) reported 29 minutes ago

  @bt_uk @danprofit21 Internet is down again! CR8 2JA