BT (British Telecom) Outage Report in Stourbridge, Dudley, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: West Bromwich, Birmingham, Oldbury, Wolverhampton, Bromsgrove, Wednesbury, Walsall, Smethwick, Tipton, Dudley, Kidderminster, Redditch and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Oldbury |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wolverhampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport Can you offer an option to mute the idiot and his daughter?
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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AmuroWhiteDemon
(@AmuroWhiteDemon) reported
from
Wednesfield, England
@bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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kayleigh
(@kaygles) reported
@bt_uk How comes my neighbours who are also with BT have internet access? They have had no issues
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Louise Turner
(@WordsmithsUnltd) reported
@bt_uk need help for a vulnerable old person who has medical conditions & whose landline was meant to be working by 31 Aug - but still no sign of an engineer visit. She lives alone. What can be done so she isn’t found collapsed again with no landline?
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Natalie Cox 💙
(@Coxygirl1984) reported
@bt_uk I am having a nightmare with BT at the moment. Two no show engineers and an open complaint. My broadband drops 20+ times a day while I am working from home. Next engineer avail 2 weeks away 😡 But every person I have spoken to has been helpful, empathetic and kind.
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FPL Jay
(@FPL_jayps) reported
@bt_uk no chance. Not sure how you can help tbf. If your competitors can turn internet back on in seconds why does it take you guys 5 days? It’s actually day 6 now so that 5 day rule doesn’t really apply.
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russy-1
(@russy_1) reported
@UKPowerNetworks well who'd have guessed... There's a problem near my home so you just rock up & turn off the power without telling anyone... Working from home. So lost work. @BTCare so no Internet so no calls what a way to run stuff #shambles #failure
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Jenny Swinn
(@JennySwinn) reported
@bt_uk Thank you. I actually reported an intermittent fault on 9th august which had a fix date of 15th.. nothing happened. Lo and behold we have now lost all connection and landline..
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Benjamin Cambridge
(@BCambridgeEdit) reported
Isn't it interesting that phone companies customers service centers have some of the worst phone lines to hear people on. There is so much line interference @O2 @bt_uk
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MagnusMcKay||BLM
(@MagnusMcKay) reported
@bt_uk trying to block a scam number using 1572 and getting a "due to a technical problem we can't continue the call". This guy has been ringing us up and swearing at us, how can we block the number of the Call Protect isn't working?
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✨ECH♡✨ Bnuy Boi 🐰
(@FemmeboiEcho) reported
stg im never getting my internet from @bt_uk ever again purely bc im sick of them sending people to my ******* house and hammering on my door trying to sell me the same internet package im already buying from them. literally twice a week some **** comes to my door
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Richard Beedell
(@RICHARDBEEDELL1) reported
@bt_uk guys what is your sales/ customer teams doing?? Lying on sales calls, or simply not trained well enough? Now cut off after 45 minutes and no one has called me back?! Terrible service for a person who works with BT Wholesale marketing