BT (British Telecom) Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Bromsgrove, Smethwick, West Bromwich, Oldbury, Tipton, Wednesbury, Dudley, Kidderminster, Redditch, Bilston and Stourport-on-Severn.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Wolverhampton |
Phone | |
| Walsall |
||
| Bromsgrove |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!
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Claire B 💜
(@KittykatClaire) reported
from
Willenhall, England
@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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Neil
(@njhcricket) reported
from
Willenhall, England
@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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RICH BAGGIES
(@ATID69) reported
from
Walsall Wood, England
@England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
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wayne harrison
(@goldback) reported
from
Wednesfield, England
@btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Harj ‘Hans Gruber Appreciation Society’
(@AussieHarj) reported
from
Walsall Wood, England
@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Hackwood Electrical
(@ajhackwood) reported
from
Dudley, England
Bloody hell @btsport who let this guy ask the stupid questions?
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Alexandra Fox
(@LexieFoxy) reported
from
Dudley, England
Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ingrid Ord
(@CompassionateAw) reported
@BTCare Very poor show! No connection after being told it would happen on the 8th. Now engineers are REVIEWING on 15th. Consequence=no income for customer
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PhilFortune
(@PhilFortune8) reported
@bt_uk Evidence: Full chronology of 5 call reference numbers & consecutive fault reference calls closed by BT without resolution. Full chronology of BT Agent calls & duration. Full list of agent names and call details. 10+ Promised call backs by agents not actioned.
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One7TOut
(@One7TOut) reported
Internet update; @bt_uk engineers are in a manhole! This isn't a euphonism or code, they had to go and get permission from the council to get access to said manhole to fix the fault! I get frustrated and I know it's their job but that can't be having a pleasant day.
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The Merchant's House
(@MerchantsHseUK) reported
@bt_uk no phone or internet in SN8 - problem with the network or just us? Too long to wait to call you.
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Jem
(@xjnaaaa) reported
@bt_uk hello why is my hub flashing purple. I’ve followed the steps and nothing is working. Please help, I need the internet for work…
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Hannah Milburn
(@MarineMermaidUK) reported
@bt_uk To add insult to injury our account was credited yesterday with £16 compensation for two days in December! What about the other 90 days with no internet! Even the engineer said it wasn’t a major outage!!
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
@bt_uk I know you're only trying to help Rita, but I'm funny about putting those details on social media, even in a DM... The last thing I need is someone phoning me from the Dark Web asking for Fuzzy Chocolate or Happy Pineapple "plant food" or finding my inbox full of **** pics 🙈😱
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Stuart
(@StuMSmith) reported
@bt_uk Ok that has been sent but we have been hear before. What is needed is a case work who will proactively see this through to resolution and make sure it’s dealt with. Some of your incompetencies are potentially life threatening.
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PhilFortune
(@PhilFortune8) reported
@bt_uk 20+ screen shots taken from the router showing speeds ranging between 2Mb\s > 40Mb\s and service re-starts multiple times daily (confirmed by BT agents during support calls). Continuous IP address renewals. 5 Engineers confirming ‘Noise & errors on the line’ 3-4 hour visit
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Sean Cronin
(@SeanCro32891966) reported
@bt_uk still no BB fibre since 28th Oct. What are doing about it, absolutely nothing except passing us from on dept. to another. Shame on you for your customer service.