BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Wolverhampton, Dudley, Kidderminster, Oldbury, Redditch, Bilston, Bridgnorth, and Smethwick.

City	Problem Type	Report Time
Birmingham	Total Blackout	3 hours ago
West Bromwich	Total Blackout	9 hours ago
Birmingham	Internet	18 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	3 days ago
Walsall	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  LeeP (@leep777) reported 3 minutes ago from Birmingham, England

  Red round numbers not working #BTSport

• 
  Suki (@lfcssa) reported 7 minutes ago from Birmingham, England

  @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

• 
  Matty Larsen (@mattylarsen2) reported 12 minutes ago from Halesowen, England

  @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

• 
  AmuroWhiteDemon (@AmuroWhiteDemon) reported 14 minutes ago from Wednesfield, England

  @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

• 
  Rachel Marsh (@RachelVMarsh) reported 16 minutes ago from Redditch, England

  @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

• 
  H (@NearLegalJones) reported 19 minutes ago from Dudley, England

  @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

• 
  Stuart Millard (@Stuart_H21) reported 32 minutes ago from West Bromwich, England

  @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

• 
  lee mulliss (@leemulliss123) reported 33 minutes ago from Birmingham, England

  @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

• 
  Bear Bookshop (@bookshop_bear) reported 35 minutes ago from West Bromwich, England

  @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

• 
  David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported 37 minutes ago from Kidderminster, England

  @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 44 minutes ago from Bewdley, England

  @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

• 
  Leanne (@lensawag1) reported 45 minutes ago from Dudley, England

  I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

• 
  Tony Kenny (@MrT222) reported 46 minutes ago from Birmingham, England

  @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

• 
  Bearwood Neighbourhood Watch (@BearwoodNHW) reported 49 minutes ago from West Bromwich, England

  @rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.

• 
  Tony Kenny (@MrT222) reported 53 minutes ago from Birmingham, England

  @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

• 
  J O S H U A (@joshfoliee) reported 54 minutes ago from Birmingham, England

  Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

• 
  Old and Gold (@Joninwhite) reported 56 minutes ago from Wolverhampton, England

  @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

• 
  wayne harrison (@goldback) reported 58 minutes ago from Wednesfield, England

  @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

• 
  Nathan Lloyd (@Wolvesblogger) reported 58 minutes ago from Wolverhampton, England

  Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

• 
  john@acamvideo.com (@THECUBANS) reported 59 minutes ago from Wolverhampton, England

  @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mert (@mertisbrilliant) reported 6 minutes ago

  @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

• 
  Mark Haynes (@IQuitMuskspace) reported 7 minutes ago

  @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.

• 
  Norman Wilson (@nwwilson) reported 10 minutes ago

  @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏

• 
  Stu (@stoopo) reported 11 minutes ago

  @bt_uk now got rid of the voicemail but the line crackle is bad. Cables look sound. It’s been like this four days she says.

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 11 minutes ago

  @bt_uk not a word from you re no email service Appalling service!!!

• 
  Amanda Eastwood (@eastwap) reported 13 minutes ago

  @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

• 
  Alan Reeve (@AlanReeve2) reported 16 minutes ago

  @bt_uk I've tried calling and it doesn't connected and hangs up after a second. I am using a USA e SIM right now, could that be the price problem?

• 
  Anne Optimi-City (@AnneMurawski) reported 19 minutes ago

  @btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2

• 
  Richard Pont (@richard_pont) reported 22 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

• 
  Mark Haynes (@IQuitMuskspace) reported 24 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.