BT (British Telecom) Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wednesbury, Dudley, Oldbury, Walsall, Bilston, Rowley Regis, Kingswinford, Wolverhampton, West Bromwich, Bromsgrove, Smethwick, Tipton, Kidderminster and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Wednesbury |
Total Blackout | |
| Dudley |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Claire B 💜
(@KittykatClaire) reported
from
Willenhall, England
@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Harj ‘Hans Gruber Appreciation Society’
(@AussieHarj) reported
from
Walsall Wood, England
@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Hackwood Electrical
(@ajhackwood) reported
from
Dudley, England
Bloody hell @btsport who let this guy ask the stupid questions?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk is there a problem- West Midlands?
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk I need to report elderly persons landline not working. Please help
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Neil
(@njhcricket) reported
from
Willenhall, England
@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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antonio
(@antoniofrank82) reported
from
Brentford, England
I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢
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Martin
(@staffordlatic) reported
@bt_uk No thanks. I managed to get my wired network working and then could do a live chat with someone to help with the rest
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Ben
(@bph73) reported
@bt_uk So my neighbour can sign up now for "Full Fibre 900" and pay £55.99 for the next 12 months, and I have to pay £62.68 a month for the same service? Is that treating customers fairly? Shouldn't we both be paying the same price? @TheFCA
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Katie May
(@bonniepirate) reported
@ConsumerCouncil can you advise? - we switched to @bt_uk back in June not realising they didn't handle the cancellation of our @virginmedia service (which was out of contract) - now being hounded by debt collectors for a service we ceased using 😩
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Venkata Satyanarayana
(@Satyasbunga) reported
@bt_uk Btoad band keep disconnecting every 5 mins and had to restart modem and then router, then wires and on.. 5 mins process given by Tech engineer . 5 mins excercise for 5 mu mins Internet. This is been from 1 week and Engineer appointment still another week. Any help ?
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Lois
(@Lois8990) reported
@bt_uk why does my box keep losing signal?? Well annoying.
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mookstar*
(@mookstar10) reported
@AlphaEnaz @btsportufc @btsport The PPV ain’t free, we already buying the service for all the others abou way. And most start at 3am, it’s not a good deal
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Stephen
(@stephen501) reported
@btbusinesscare All sorted but not impressed with customer assistant before the one o dealt with
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Dragsterpal
(@Dragsterpal) reported
ok @bt_uk whats going on, 3 days in a row, randomly, i get random Network drops and Ping in the range of 800-1000, whats going on over there
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Phil Cooper, Etm
(@Philcoops) reported
@bt_uk what happened to the Broadband guarantee in every room my internet has been "OFF" all afternoon. How many more times do I have to put up with this crap service.....