BT (British Telecom) Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Wolverhampton, Tipton, Wednesbury, Walsall, Dudley, Kidderminster, Bromsgrove, Redditch, Bilston, Stourport-on-Severn and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠
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Alveley Community First Responders
(@alveleycfr) reported
from
Alveley, England
@bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
@bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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Craig Bowker
(@bowker1984) reported
from
Wolverhampton, England
@bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.
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Bing from Kiddy
(@BingfromKiddy) reported
from
Kidderminster, England
The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Mr Vienna
(@bonesjones) reported
from
Dudley, England
@PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.
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James Levett
(@iamjameslevett) reported
from
Wolverhampton, England
@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Mr Vienna
(@bonesjones) reported
from
Dudley, England
WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Dagmar Mackett❄️
(@saltyliquorice) reported
from
Bewdley, England
@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Mark Sidaway
(@sidmj27) reported
from
Dudley, England
@btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pvnny Bvnnvtt
(@Penny_Photopit) reported
@bt_uk They’ve been raising faults since they movies in 5months ago… so not sure what good this will do. Why their temporary set up worked and the permanent one doesn’t is stupid
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Kerri Oloman 💙
(@kerri_jo2003) reported
And yet again the lip synch is out on @btsport Can you sort this constant problem out please??? And yes I’ve tried restarting and all the other advice you’ve given.
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Phil
(@Phlz) reported
@bt_uk why does the bt sport app never work when I want it to?
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MudBone
(@EssexDe55) reported
@bt_uk @teeny_beanie911 Hi that's exactly what I done ...seeing these new customer tariffs....@£3 off a £60 bill..... cancellation notification is in.
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custardface
(@custardface1) reported
@bt_uk So you can complicate it more? 14 A4 pages of contacts with customer services. My aim is to warn others not for more complications. Disgraceful.
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Brady
(@ccman210) reported
@The__Farmster @bt_uk Same for Virgin Media here in Ireland. **** existing customers we want new ones only. I canceled my service and had the wife sign up as a new customer.
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George Dunn
(@GCDHK) reported
@bt_uk Friday plans were ‘work from home’ but because of the poor service @bt_uk I will have to work on my holiday. No one on your help desk has a clue what the problem is. How can internet provision be a week day activity.
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George Dunn
(@GCDHK) reported
@bt_uk you are a joke. We have no internet .. your help desk has no idea what is going on. We have been told that someone will call in Mi day…. And they’ve sent us a mini hub which may not arrive because Riyal nail@may be striking. Genius. Well done. What on earth are you?
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Daniel J
(@DanielJ88_) reported
@bt_uk hey! One of your customer service advisors was supposed to call me back yesterday but never did, and now I’m facing the pain of hours listening to your hold music… any chance of arranging a call back today? Thanks!
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Maddy Ibbett
(@madsibbett) reported
@bt_uk third time in this year broadband is faulty and again impossible to speak to someone in person. Please can you provide a phone number that puts you through to a human. Fix options a long way away and not possible with work