BT (British Telecom) Outage Report in Stourbridge, Dudley, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Wolverhampton, Bromsgrove, Wednesbury, Walsall, Smethwick, Tipton, Dudley, Kidderminster, Redditch and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| West Bromwich |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
-
Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
-
lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
-
Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
-
Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
-
Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
-
Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
-
H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
-
Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
-
Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
-
Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
-
Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
-
Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
-
Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
-
Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
-
David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
-
H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
-
Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
-
Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
-
Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
-
Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
jane mason
(@janexwaldorf) reported
@bt_uk Easy option DMing me postponing work again :) what is plan to getting the work done rather than rearranging every 2 days? The first appointment to fix this was in november. 13 missed appointments later its still not fixed. ive had days off work waiting for an engineer 13 times
-
Sarah Robson
(@Portal_Queen) reported
@big_fat_jones @anna55806428 @bt_uk We went with BT because previous providers all blamed BT for their problems and BT blamed the ISP.
-
Paul Davenport
(@VillaDavman) reported
@bt_uk so then BT you send out an offer to upgrade the link fails and it’s asks you to call, you call then you refuse to honour it! Basically being called a liar by customer services
-
Keith Mann
(@KeithMann1957) reported
@bt_uk Can you help me ? Recently revised my package with you and I was told my BT Sport was £10 but on my bill you’ve charged me £15. You were going to send me the latest Smart Hub but I already have it, was told to ignore texts to send old one back but still getting textsemail
-
Paul Davenport
(@VillaDavman) reported
@bt_uk Not impressed I’m now being told basically I haven’t got this offer or you would have sent this out!! I have a faulty broadband that drops out and only option I’m being offered is £20 more expensive! Not impressed with customer support
-
steven browne
(@LfcBrowne) reported
@bt_uk awful service from BT no internet from yesterday rang them to see what can be done the girl said nothing at all you just have to wit until it's fixed.
-
👇
(@lott_1986) reported
@bt_uk hi I want to join broadband. We were with you before, left and want to come back but as an existing customer we are charged £10 a month! Can you help?
-
Youth Agency
(@WHYouthAgency) reported
Really don’t see what the issue is @btbusinesscare if you can switch our broadband of then just switch it back on again. Absolutely appalling service!
-
Liv Bates
(@LivBates9) reported
Omg @bt_uk i am actually going insane. I spoke to someone last month about being charged for the package i cancelled plus my new package and still getting charged. Over £200 in 2 months. Pls help 😭😭😭
-
Giles White
(@gdgwhite) reported
@virginmedia Not ‘ideal’. It’s beyond farce. Been with you 3 months and I feel nostalgic for @bt_uk - I’ve had money take from my account for a site visit that was supposed to be free, and never actually happened. A range of channels don’t work. And your customer service is non-existent.