BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 01/26/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Walsall, Tipton, West Bromwich, Dudley, Wolverhampton, Kidderminster, Bromsgrove, Redditch, Bilston, Smethwick, Wednesbury, Stourport-on-Severn and Stourbridge.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury TV
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk I need to report elderly persons landline not working. Please help

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • royston1945 Royston rogers (@royston1945) reported

    @DCMS @bt_uk It would be good if EE owned by BT gave a good phone signal.

  • followtheferret Dan Polak (@followtheferret) reported

    Horrendous service from @BTOpenReach @BT_uk internet connection ordered 28 days ago and still not connected. Cannot work from home. No updates. No deadline. Horrendous.

  • jessica_wills17 Jess M Williams (@jessica_wills17) reported

    Don't know what's more annoying, the fact the WiFi is down and has been down for 30 mins... or the stupid flashing orange light coming from the router 😠 @bt_uk make it stop!

  • RichardWye Rich Wye (@RichardWye) reported

    So England opening batsmen really shite and probably going to be 2-0 down but the worst of it all is the coverage from @btsport It’s bordering on comical, **** ‘pundits’ pathetic host and having random chats with randoms on video call! So so amateurish!!! 🤦🏻🤦🏻🤦🏻

  • finnaz1892 Gary F (@finnaz1892) reported

    @jjNUFC he was a poor referee too, tbf the majority of pundits on btsport are also poor, joe cole being the exception.

  • bachelor304 Nicola Batchelor (@bachelor304) reported

    @bt_uk can you tell me when my broadband will return to DE72, not had service since late last night and almost out of data, can’t work from home like this, had to have an unauthorised absence.

  • followtheferret Dan Polak (@followtheferret) reported

    @bt_uk @openreach @openreachhelp please respond and resolve this issue!

  • ChasingProfit STING TRAVELS 🦎 (@ChasingProfit) reported

    @DCMS @bt_uk It's already like living in some horrible dystopian future, except it's happening now and people seem to be quite content going along with it.

  • bricshirt @bricshirt (@bricshirt) reported

    .@bt_uk After telling you there's no mobile signal where I live, you decided to send a 'internet Hub' that doesnt work of course

  • RuthGrindey Ruth Grindey (@RuthGrindey) reported

    @bt_uk so you can send my bill on time, yet @WeAreOpenreach haven’t managed to reconnect lines that came down on the 26th/27th November - @wpduk gave me £100, for a four day outage, #openreach, are you going to do the same (£600), providing you fix it by 20th Dec as you estimate!