BT (British Telecom) Outage Report in Stourbridge, Dudley, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Dudley, Walsall, Wolverhampton, Oldbury, West Bromwich, Kingswinford, Wednesbury, Bilston, Rowley Regis, Bromsgrove, and Smethwick.

City	Problem Type	Report Time
Birmingham	Internet	11 hours ago
Birmingham	Internet	15 hours ago
Birmingham	Total Blackout	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Old and Gold (@Joninwhite) reported 4 minutes ago from Wolverhampton, England

  @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

• 
  David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported 7 minutes ago from Kidderminster, England

  @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

• 
  AmuroWhiteDemon (@AmuroWhiteDemon) reported 9 minutes ago from Wednesfield, England

  @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

• 
  Craig (@CraigyLowe) reported 14 minutes ago from Birmingham, England

  @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 19 minutes ago from Wednesfield, England

  @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

• 
  J O S H U A (@joshfoliee) reported 21 minutes ago from Birmingham, England

  Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

• 
  H (@NearLegalJones) reported 22 minutes ago from Dudley, England

  @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

• 
  H (@NearLegalJones) reported 22 minutes ago from Dudley, England

  @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

• 
  Shamim Stokes (@Shamimstokes) reported 25 minutes ago from Churchill and Blakedown, England

  @bt_uk shocking service today from your telephone team! Fobbed off!

• 
  Tony Kenny (@MrT222) reported 27 minutes ago from Birmingham, England

  @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

• 
  john@acamvideo.com (@THECUBANS) reported 29 minutes ago from Wolverhampton, England

  @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

• 
  Lian Cole (@MsLianC) reported 39 minutes ago from Wednesfield, England

  @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

• 
  Nick Procter (@nickprocter27) reported 43 minutes ago from Birmingham, England

  @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

• 
  Nathan Lloyd (@Wolvesblogger) reported 44 minutes ago from Wolverhampton, England

  Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

• 
  lee mulliss (@leemulliss123) reported 47 minutes ago from Birmingham, England

  @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

• 
  Tony Kenny (@MrT222) reported 48 minutes ago from Birmingham, England

  @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

• 
  Chris Lane (@Chr1spyduck) reported 54 minutes ago from Wombourne, England

  @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

• 
  Colin Egginton (@ColinEgginton) reported 58 minutes ago from Kidderminster, England

  @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

• 
  Steve Stride (@StrideSteve) reported 58 minutes ago from Birmingham, England

  Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

• 
  Leanne (@lensawag1) reported 60 minutes ago from Dudley, England

  I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack Duncan🔻🏳️‍🌈 (@JackDunc1) reported 7 minutes ago

  I hope them and everyone at @btsport understands the nature of the 'family values' trope. If not, may I suggest you stop pretending to support the #RainbowLaces campaign?

• 
  Dominic Cox (@dbcox7) reported 9 minutes ago

  @bt_uk Really frustrated that installing an update to #BTCloud has failed with no warning. This is clearly an ongoing issue. Still no fix after three days. Why has the faulty update not been taken down? Why was I prompted to update when BT know that it will fail? Incompetence all round.

• 
  Lee Stewart (@ls_1983) reported 12 minutes ago

  @EE Still waiting for the @btsport app to work, waited the time it says and surprise surprise it’s not working. Sales people too busy trying to get a sale and don’t put things on package!

• 
  Mike Gauntlett (@Sodbury) reported 13 minutes ago

  @btbusinesscare My complaint about having to wait until 19 January for installation is now DOUBLY INSULTING - I advised my son to order, which he did. His house is on same property as mine and he has been advised that his installation is 15 December....!!!

• 
  Ashley Carter-Knowles (@Ashley_Knowles3) reported 14 minutes ago

  @npage88 @primevideosport Where’s the positive?! You can’t record it, can’t pause it and fast forward. Doesn’t have a decent app like @btsport. It’s awful. I was lucky tonight, didn’t have too many issues but I feel like I can’t touch my phone in fear of spoiling a goal etc. Yeah should be good that!

• 
  Charisse Kenion (@CharisseKenion) reported 14 minutes ago

  @btbusinesscare hi I need to make an urgent complaint based on BT charging me £350 for work that had NO charge back in August. Absolutely disgusted and I want to speak to someone in your UK HQ about it. I’m a small business who has struggled this year, for obvious reasons

• 
  Christopher May - just.... make... it... STOP! (@chrismayLU) reported 15 minutes ago

  If you're waiting for @bt_uk to provide your 'world-class' #broadband I have some bad news for you; yesterday Sunday Times reported @Ofcom have struck a deal with BT not to enforce price constraints on broadband servces for the next 11 years! You'll be paying thorugh the nose!

• 
  Bookmarks Bookshop (@Bookmarks_books) reported 19 minutes ago

  @btbusinesscare Will it tell us why our internet goes down every day at the same time?

• 
  Chris (@chrisdd89) reported 21 minutes ago

  My @bt_uk reward card doesn't appear to have tracked via the @UswitchUK offer. Help pages seem fairly sparse on this issue, it's like you don't want people to contact you re this... I appreciate this being sorted soon.

• 
  L (@leoniep_) reported 21 minutes ago

  @bt_uk How do I make a formal complaint about being mis sold a product for your own financial gain ? Really not happy and feel I have really been taken advantage of just to make your advisors job a little easier . Being overcharged on products even though I rang only 2 weeks ago