BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Redditch, Wolverhampton, Bilston, Bridgnorth, Dudley, West Bromwich, Smethwick, Walsall, Kidderminster, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Internet	2 days ago
Birmingham	Internet	3 days ago
Birmingham	Total Blackout	3 days ago
Birmingham	Internet	3 days ago
Birmingham	Internet	3 days ago
Oldbury	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Craig Bowker (@bowker1984) reported 34 seconds ago from Wolverhampton, England

  @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

• 
  Bear Bookshop (@bookshop_bear) reported 4 minutes ago from West Bromwich, England

  @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

• 
  Jess (@jhavfc) reported 4 minutes ago from Birmingham, England

  Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.

• 
  Rachel ★ (@nonameslob_) reported 4 minutes ago from Birmingham, England

  @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

• 
  Craig (@CraigyLowe) reported 8 minutes ago from Birmingham, England

  @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

• 
  Stuart Millard (@Stuart_H21) reported 9 minutes ago from West Bromwich, England

  @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

• 
  Litter Watch (@Litterwatch1) reported 12 minutes ago from Birmingham, England

  @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

• 
  Suki (@lfcssa) reported 14 minutes ago from Birmingham, England

  @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

• 
  Old and Gold (@Joninwhite) reported 20 minutes ago from Wolverhampton, England

  @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

• 
  Jamz (@Jamz121) reported 21 minutes ago from Birmingham, England

  @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

• 
  Bear Bookshop (@bookshop_bear) reported 30 minutes ago from West Bromwich, England

  @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

• 
  Sausage Mom (@JoLouiseJordan) reported 33 minutes ago from Birmingham, England

  @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

• 
  Tony Kenny (@MrT222) reported 33 minutes ago from Birmingham, England

  @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

• 
  Stuart Millard (@Stuart_H21) reported 37 minutes ago from West Bromwich, England

  Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

• 
  Antony Clewer (@BrummyBaggieAC) reported 42 minutes ago from Birmingham, England

  YOUR SERVICE IS **** #btsport

• 
  FowlOriginal (@fowl_original) reported 42 minutes ago from Birmingham, England

  @dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

• 
  Nathan Lloyd (@Wolvesblogger) reported 45 minutes ago from Wolverhampton, England

  Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

• 
  Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported 53 minutes ago from Walsall Wood, England

  @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

• 
  Nas Mahmud (@M5Mahmud) reported 57 minutes ago from Birmingham, England

  @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

• 
  Nick Procter (@nickprocter27) reported 59 minutes ago from Birmingham, England

  @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  grace hooper (@messalinahooper) reported 2 minutes ago

  @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

• 
  James Morris (@Jimmymo79) reported 3 minutes ago

  @bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails

• 
  Claire Pulls Pints (@LandladyClaire) reported 3 minutes ago

  @bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me

• 
  @sharpy74 (@sharpy741) reported 4 minutes ago

  @martinintune @bt_uk Do you have any local alternative? I’m baffled why people pay BT for poor service at inflated prices. There are so many new Fibre providers now offering a better service at much lower prices. The days of BT’s monopoly and ridiculous Line Rental charges are thankfully, over.

• 
  Dr. Max (@DrMaxPolitics) reported 7 minutes ago

  Waiting to find out if you have a job interview is stressful enough without @bt_uk Email service dropping out and stopping you from being able to check!

• 
  Ian P (@goatteeboy) reported 8 minutes ago

  @bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.

• 
  TINA MOORE (@Sassytrip88) reported 9 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  Loretta Livingstone (@L_Livingstone1) reported 10 minutes ago

  @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

• 
  Tom Tolkien (@tomtolkien) reported 12 minutes ago

  @bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.

• 
  Emma (@88ejackson88) reported 14 minutes ago

  @bt_uk ive been without internet since early last night now, can you please help