BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, Kidderminster, Smethwick, West Bromwich, Wolverhampton, Dudley, Oldbury, Redditch, Bilston, and Bridgnorth.

City	Problem Type	Report Time
Birmingham	Internet	19 hours ago
Birmingham	Internet	24 hours ago
Birmingham	Phone	1 day ago
Birmingham	Internet	1 day ago
Walsall	Phone	2 days ago
Birmingham	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  KSG (@HalloweenBaeb) reported 3 minutes ago from Redditch, England

  Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 3 minutes ago from Bewdley, England

  @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

• 
  Chris Lane (@Chr1spyduck) reported 10 minutes ago from Wombourne, England

  @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

• 
  Craig (@CraigyLowe) reported 17 minutes ago from Birmingham, England

  @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

• 
  J O S H U A (@joshfoliee) reported 20 minutes ago from Birmingham, England

  Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

• 
  Matty Larsen (@mattylarsen2) reported 23 minutes ago from Halesowen, England

  @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

• 
  Alex Newbury (@AlexNewbury) reported 26 minutes ago from Birmingham, England

  @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 26 minutes ago from Wednesfield, England

  @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

• 
  Daniel O'Sullivan (@danosulli44) reported 32 minutes ago from Birmingham, England

  @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

• 
  Scott Billing (@bilbody) reported 35 minutes ago from Birmingham, England

  @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

• 
  H (@NearLegalJones) reported 41 minutes ago from Dudley, England

  @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

• 
  Roy Allday (@AlldayRoy) reported 43 minutes ago from Wolverhampton, England

  @SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners

• 
  Gray Schofield (@gray_schofield) reported 44 minutes ago from Birmingham, England

  @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

• 
  Litter Watch (@Litterwatch1) reported 46 minutes ago from Birmingham, England

  @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

• 
  Em 🌹 (@em19rose94) reported 49 minutes ago from Birmingham, England

  @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

• 
  Sian Rowles (@88Sian) reported 55 minutes ago from Wolverhampton, England

  @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

• 
  Sally (@the_beanster) reported 55 minutes ago from Birmingham, England

  @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

• 
  Antony Clewer (@BrummyBaggieAC) reported 56 minutes ago from Birmingham, England

  @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

• 
  Strings (@mxtch98) reported 57 minutes ago from Birmingham, England

  @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

• 
  Nick Procter (@nickprocter27) reported 58 minutes ago from Birmingham, England

  @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael E (@Michael35427696) reported 4 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  Vince (@vinc3h4ll) reported 4 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  Kevin Fowler (@KevinF1311) reported 4 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

• 
  Chris Dawson (@ChrisCharlesD1) reported 6 minutes ago

  @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the

• 
  Claire Rendall (@clairerendall1) reported 7 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  thisissaffers (@ThisisSaffers) reported 7 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  Jacki (@SportyOsteo) reported 8 minutes ago

  @bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki

• 
  Axel F 🤠 (@BoabSideshow) reported 9 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

• 
  Chris Hill (@dochill82) reported 10 minutes ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  nicolas mcmillan (@herbie963) reported 12 minutes ago

  @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please