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BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Dudley, Walsall, Wolverhampton, West Bromwich, Kingswinford, Wednesbury, Bilston, Rowley Regis, and Bromsgrove.

CityProblem TypeReport Time
Oldbury Wi-fi 1 hour ago
Birmingham Internet 4 hours ago
Birmingham Internet 6 hours ago
Birmingham Wi-fi 14 hours ago
Oldbury Wi-fi 1 day ago
Birmingham Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • KittykatClaire
    Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • RachelVMarsh
    Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • HalloweenBaeb
    KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • AmazingAJ87
    AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • Truss17Jayne
    Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk I need to report elderly persons landline not working. Please help

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • gray_schofield
    Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • JoLouiseJordan
    Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • ajhackwood
    Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • njhcricket
    Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • CJBlacksmith
    Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • Truss17Jayne
    Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • mattylarsen2
    Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • HalloweenBaeb
    KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • AussieHarj
    Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Irakli03267444
    TheMafobo (@Irakli03267444) reported

    @MadridXtra @btsport We played ok??? We barely ******* got in the box what are you talking about mr luka. That 1st leg against psg was one of the worst rma performances i’ve ever seen

  • anthony64501957
    anthony jefferies (@anthony64501957) reported

    @btbusinesscare I have as usual DM`ed- no progress- you seem to assume you are right,correct and mighty and just want the money. no interest in helping fix your awful services..

  • haalandwife
    Laura (@haalandwife) reported

    @1902RealMadridd @MadridXtra @btsport but luka never asked for minutes though i think...

  • BrymnerJames
    James Brymner (@BrymnerJames) reported

    @btbusinesscare for a company that claims to be the leading edge in technology , after 5 days our business still has no phone line , I hear you now are pulling the cloud platform as it’s causing so many problems , absolutely disgraceful

  • Jezza182
    Jess🍕🎃 (@Jezza182) reported

    @bt_uk the BT email app has been having issues for so long. I can receive emails but if I reply in the app they don’t get sent and just go straight to the outbox! When will this be fixed?!

  • hamstermad16
    Clare (@hamstermad16) reported

    @bt_uk no Internet since half 2 this afternoon, bt help just keep giving us excuses, first it was an incident and now network outage? Which isn't not much help. Any ideas when we can expect to be online again? We are in BR5

  • rosstheconsumer
    Ross (@rosstheconsumer) reported

    @bt_uk Why should I need to. It’s literally swapping to BT that has caused this issue.

  • JustinDewey6
    Justin Dewey (@JustinDewey6) reported

    @bt_uk Hi. No, I had a telephone call to say there was some issue with my broadband ( it seems to be working fine ), whoever it was sent me this email with the pin number..

  • malch85
    Malc (@malch85) reported

    @btbusinesscare tyring to get my order number for a new business that i ordered on 14th Feb. Online chat been passed around. No one can help or trying to sell me a enhanced service. I just want my order number to track progress!!

  • hamstermad16
    Clare (@hamstermad16) reported

    @bt_uk no Internet since hal2 this afternoon, bt help just keep giving us excuses and not much help. Any ideas when we can expect to be online again? We are in BR5