BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, Oldbury, Kingswinford, Bilston, Dudley, Wolverhampton, West Bromwich, Wednesbury, and Rowley Regis.

City	Problem Type	Report Time
Birmingham	Internet	8 hours ago
Birmingham	Internet	11 hours ago
Walsall	Internet	16 hours ago
Birmingham	Internet	2 days ago
Oldbury	Internet	2 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Nas Mahmud (@M5Mahmud) reported 5 minutes ago from Birmingham, England

  @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

• 
  H (@NearLegalJones) reported 6 minutes ago from Dudley, England

  @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

• 
  Gray Schofield (@gray_schofield) reported 9 minutes ago from Birmingham, England

  @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

• 
  KSG (@HalloweenBaeb) reported 10 minutes ago from Redditch, England

  @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

• 
  Neil (@njhcricket) reported 19 minutes ago from Willenhall, England

  @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

• 
  Carol Gainham (@CGainham) reported 22 minutes ago from Dudley, England

  @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

• 
  Jmanor (@jmanormusic) reported 25 minutes ago from Wolverhampton, England

  Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

• 
  AmuroWhiteDemon (@AmuroWhiteDemon) reported 26 minutes ago from Wednesfield, England

  @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

• 
  john@acamvideo.com (@THECUBANS) reported 28 minutes ago from Wolverhampton, England

  @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

• 
  Scott Logan (@slogan1980) reported 31 minutes ago from Birmingham, England

  @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

• 
  Ronan Barton (@Ronan_Barton) reported 33 minutes ago from Birmingham, England

  @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 34 minutes ago from Bewdley, England

  @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

• 
  Bear Bookshop (@bookshop_bear) reported 36 minutes ago from West Bromwich, England

  @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

• 
  Bearwood Neighbourhood Watch (@BearwoodNHW) reported 38 minutes ago from West Bromwich, England

  @rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.

• 
  𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported 41 minutes ago from Birmingham, England

  @England @JackGrealish @bt_uk Played crap

• 
  Living The Dream⛳⛳ (@barcamark) reported 43 minutes ago from Wombourne, England

  @btsport can you please sort your shit out 🤬

• 
  Bing from Kiddy (@BingfromKiddy) reported 43 minutes ago from Kidderminster, England

  The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

• 
  Rachel Marsh (@RachelVMarsh) reported 44 minutes ago from Redditch, England

  @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

• 
  Richard Paterson (@RPATS2) reported 44 minutes ago from Birmingham, England

  @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

• 
  Sausage Mom (@JoLouiseJordan) reported 58 minutes ago from Birmingham, England

  @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc Harris (@Marcharris1687) reported 3 minutes ago

  @bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues

• 
  Bukhtiar shah (@imbukhtiar) reported 3 minutes ago

  @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

• 
  TSLG13007 (@TSLG13007) reported 3 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  Ben Thompson (@BenBonj) reported 4 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  carol bell (@carolbe33933864) reported 6 minutes ago

  @btbusinesscare hi just to let you know I've been hanging on trying to get help with new handsets that were meant to be activated 23/12. We are a small tailoring business and our customers are telling us verbally our number isn't working. I've been waiting for more than 35 mins.

• 
  Simon (@thfcsimonm) reported 7 minutes ago

  @bt_uk I’ve been trying to cancel a line for 8 weeks. You still haven’t done it. Absolutely disgraceful useless service. BT is probably the worst conglomerate in the UK

• 
  MiltonKeynesCAB (@MK_CAB) reported 8 minutes ago

  @btbusinesscare Thanks , but no one's been in touch - mind you , could be difficult on a phone system that's not working. Nevertheless , nothing received on e-mail either.

• 
  Rainbow Highlands (@Rainbow_Int) reported 8 minutes ago

  @btbusinesscare what does it take to get to speak to a person for business support. Can’t get online and report a fault but unable to speak to a person to get help. Shocking service 🤬🤬🤬

• 
  Simon Bowler (@simonjbowler) reported 14 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  Trainstation Fitness (@tsfitness2) reported 17 minutes ago

  We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk