BT (British Telecom) Outage Report in Stourbridge, Dudley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Dudley, Wolverhampton, Tipton, Smethwick, Walsall, Kidderminster, Halesowen, Bromsgrove, Stourbridge and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Carol Gainham
(@CGainham) reported
from
Dudley, England
@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport can you please sort your shit out 🤬
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Yousaf
(@Y_A_4_4) reported
from
Birmingham, England
@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁
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Nigel P Harris
(@nigeyp) reported
from
Birmingham, England
Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless
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Lord Chris Steele
(@Chriswfcsteele) reported
from
Aldridge, England
@WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Dave Fullwood
(@tyrewulf) reported
from
Wolverhampton, England
@Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Suki
(@lfcssa) reported
from
Birmingham, England
@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.
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Andrew Hopkins
(@htdlandrew) reported
from
West Bromwich, England
Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Richard Paterson
(@RPATS2) reported
from
Birmingham, England
@bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.
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Litter Watch
(@Litterwatch1) reported
from
West Bromwich, England
@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Onkar 'Kari' Singh
(@1OnkarSingh) reported
from
West Bromwich, England
Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
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Jane Young
(@youngjane77) reported
from
Bromsgrove, England
@bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!
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Evan Davis
(@EvanD) reported
from
Birmingham, England
I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year
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JP
(@PervaizJasim) reported
from
Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Sally
(@the_beanster) reported
from
Birmingham, England
@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Eden Gem
(@edengem) reported
@bt_uk Hello - can you help. My mother’s landline isn’t working; she’s 89, slightly deaf and isn’t online. It seems there’s a 2-day wait to fix when I checked; she has hospital calls this wk so can you expedite plse?
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SJW
(@SJW4) reported
@btsportcricket Quality of btsport coverage of England women's 1st ODI in Antigua was insulting. Poor pictures maybe down to hosts but they need to fix the clueless commentary and laughable scoring. Tammy 'Bewmonts' ghost was a 3rd not out batter for most of the England innings
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Glen Maney
(@maney_glen) reported
@SeaCasa1 @bt_uk Ring them Sara. SURELY they must provide some kind of service for people in situations such as yourself?
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Audible Silence #FBPE Sara Avila #IndyWales
(@SeaCasa1) reported
@maney_glen @bt_uk I rang them yday, the lady on the phone was very nice but I just got totally confused & ended up in tears so had to hang up.xx
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Nick
(@nickbruff) reported
So, a member of the call center at @bt_uk previously said ‘**** you’ and hung up on me. I asked for a recording of the call and conveniently the recording ends when she says it. They’re leaving it at that. Which means they think it’s fine for that to happen. Great work @BTCare.
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Garyudson
(@Garyudson1) reported
@SeaCasa1 @bt_uk Can you use the camera on your phone to see behind it? Would that help?
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whatissleep
(@whatissleep8) reported
@btbusinesscare @bt_uk I don’t understand how you treat your business clients like this. Months of issues your end only for you now to not answer the phones. I can only assume you’ve broken up for Christmas as there seems to be no one working. Please answer your phones.
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Jacquie Evans
(@jacquierevans) reported
@bt_uk Do you still have a live chat service? I need to downgrade my package but you can only UPgrade online (I wonder why). Can't find live chat. Prefer live chat to phone as you have a record of what was discussed.
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Μπλε Μινώταυρος🇬🇷🇨🇾🇪🇺
(@MpleMinotavros) reported
@bt_uk any chance to get our internet service back any time soon? Half workday lost...