BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Bilston, Birmingham, Oldbury, Smethwick, Walsall, Wolverhampton, Dudley, Kidderminster, and Kingswinford.

City	Problem Type	Report Time
Bilston	Internet	17 hours ago
Birmingham	Wi-fi	18 hours ago
Oldbury	Internet	20 hours ago
Birmingham	Phone	23 hours ago
Birmingham	E-mail	23 hours ago
Birmingham	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Tony Neat (@tonyneat) reported 2 minutes ago from Birmingham, England

  @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

• 
  Antony Clewer (@BrummyBaggieAC) reported 3 minutes ago from Birmingham, England

  WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

• 
  Sally (@the_beanster) reported 11 minutes ago from Birmingham, England

  @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

• 
  Rachel Marsh (@RachelVMarsh) reported 11 minutes ago from Redditch, England

  @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

• 
  Dave Fullwood (@tyrewulf) reported 13 minutes ago from Wolverhampton, England

  @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

• 
  Roy Allday (@AlldayRoy) reported 14 minutes ago from Wolverhampton, England

  @SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners

• 
  Alex Newbury (@AlexNewbury) reported 14 minutes ago from Birmingham, England

  @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 17 minutes ago from Wednesfield, England

  @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

• 
  Bear Bookshop (@bookshop_bear) reported 27 minutes ago from West Bromwich, England

  Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

• 
  Old and Gold (@Joninwhite) reported 29 minutes ago from Wolverhampton, England

  @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

• 
  Mark Sidaway (@sidmj27) reported 30 minutes ago from Dudley, England

  @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

• 
  Nigel P Harris (@nigeyp) reported 40 minutes ago from Birmingham, England

  Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

• 
  FowlOriginal (@fowl_original) reported 40 minutes ago from Birmingham, England

  @TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE

• 
  Living The Dream⛳⛳ (@barcamark) reported 43 minutes ago from Wombourne, England

  @btsport can you please sort your shit out 🤬

• 
  Tracey Jayne Russell (@Truss17Jayne) reported 46 minutes ago from Dudley, England

  @bt_uk is there a problem- West Midlands?

• 
  Litter Watch (@Litterwatch1) reported 49 minutes ago from West Bromwich, England

  @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

• 
  Neil (@njhcricket) reported 50 minutes ago from Willenhall, England

  @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

• 
  H (@NearLegalJones) reported 54 minutes ago from Dudley, England

  @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

• 
  Colin Egginton (@ColinEgginton) reported 56 minutes ago from Kidderminster, England

  @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

• 
  Ronan Barton (@Ronan_Barton) reported 57 minutes ago from Birmingham, England

  @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 6 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  Paul stagg (@Staggly) reported 11 minutes ago

  @Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation

• 
  Stockport871 (@stockport871) reported 14 minutes ago

  @bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈

• 
  grace hooper (@messalinahooper) reported 15 minutes ago

  @bt_uk I can't create a bt account to tell you how utterly gutted I am with your service. I've not been able yo watch TV as a brand new customer for several days and I only started last Friday. Consumer act 2018

• 
  keely (@keely490544) reported 18 minutes ago

  @bt_uk absolutely diabolical log in **** with BT now . email, password, code to email & code to mobile WTF

• 
  Brian McBride (@brian_mcbride1) reported 19 minutes ago

  @bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.

• 
  Jon Chadwick (@JonD_Chadwick) reported 19 minutes ago

  @bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting

• 
  Andrhu (@ALivMusico) reported 20 minutes ago

  Apparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue

• 
  Ed Walsh (@Farmerwalsh) reported 22 minutes ago

  Contact up for renewal in September. It will not be @bt_uk Poor workmanship and poor service

• 
  gary tordoff (@chinleyman) reported 22 minutes ago

  @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.