BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 03/06/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Wednesbury, Dudley, Oldbury, Walsall, Bilston, Rowley Regis, Kingswinford, Wolverhampton, Bromsgrove, Smethwick, Tipton, Kidderminster and Redditch.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk I need to report elderly persons landline not working. Please help

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • charlielait Charlie Lait (@charlielait) reported

    Hi @bt_uk my 90 yr old grandmother’s new BT corded phone hasn’t worked since it was installed 3 wks ago (no calls in or out). She lives alone and not being able to contact her is obviously distressing. We haven’t been able to reach a human in 3 wks to address this. Can you help?

  • LisaH130466 Lisa (@LisaH130466) reported

    @bt_uk Except you never respond

  • zedibee Zara Balfour (@zedibee) reported

    @bt_uk BT @bt_uk has been charging me for broadband for 6 months without providing any connection and refuses to refund me the money I have paid. It's ridiculous I should have to pay BT despite them not providing me a service at all. Avoid BT. #bt #broadband #avoidbt @BritishTelecom

  • SamuelCise 🟡 Samuel Cise (@SamuelCise) reported

    Been hassling @bt_uk for weeks to get our internet live. Our new home site manager calls @WeAreOpenreach and 30 mins later we’re told it’ll be on tomorrow. I can’t believe how crap these companies are

  • sarahBCRPM Sarah (@sarahBCRPM) reported

    @bt_uk absolutely appalling service by BT totally appalled by the lies

  • LisaH130466 Lisa (@LisaH130466) reported

    @bt_uk I would like to raise a complaint into BTs lack of equality please

  • zedibee Zara Balfour (@zedibee) reported

    BT @bt_uk has been charging me for broadband for 6 months without providing any connection and refuses to refund me the money I have paid. It's ridiculous I should have to pay BT despite them not providing me a service at all. Avoid BT. #bt #broadband #avoidbt @BritishTelecom

  • BonzoixofMN JenniMorgan Lovable🦕woman. (@BonzoixofMN) reported

    @CriticalCripple @bt_uk @ThreeUK Damn!

  • peacekpr79 Peacekpr (@peacekpr79) reported

    @bt_uk @paulchowdhry Pathetic, all of you Telco companies in UK. Messaging or sending DM via social media never worked. Reply comes after hours. Takes ages to speak to a real human being

  • SpookyNorra 𝔖𝔭𝔬𝔬𝔨𝔶𝔑𝔬𝔯𝔯𝔞🎃 ♡ (@SpookyNorra) reported

    If I’m quiet it’s because my internet has gone down since 1:30pm today! Doesn’t help the fact I rely heavily on my wifi for work so had to cancel my later shift and tomorrows shift! Useless @bt_uk