BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, Walsall, West Bromwich, Tipton, Wolverhampton, Redditch, Wednesbury, Halesowen, Kidderminster, and Dudley.

City	Problem Type	Report Time
Birmingham	Internet	7 hours ago
Smethwick	E-mail	14 hours ago
Birmingham	E-mail	18 hours ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago
Walsall	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  RICH BAGGIES (@ATID69) reported 12 minutes ago from Walsall Wood, England

  @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

• 
  Matty Larsen (@mattylarsen2) reported 12 minutes ago from Halesowen, England

  @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

• 
  H (@NearLegalJones) reported 16 minutes ago from Dudley, England

  @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

• 
  Dave Fullwood (@tyrewulf) reported 17 minutes ago from Wolverhampton, England

  @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

• 
  lee mulliss (@leemulliss123) reported 18 minutes ago from Birmingham, England

  @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

• 
  AJ (@AmazingAJ87) reported 21 minutes ago from Willenhall, England

  @bt_uk why had my Internet been down for over an hour now?

• 
  Rachel Marsh (@RachelVMarsh) reported 22 minutes ago from Redditch, England

  @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

• 
  Tracey Jayne Russell (@Truss17Jayne) reported 25 minutes ago from Dudley, England

  @bt_uk I need to report elderly persons landline not working. Please help

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 25 minutes ago from Wednesfield, England

  @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

• 
  Bear Bookshop (@bookshop_bear) reported 32 minutes ago from West Bromwich, England

  Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

• 
  Shamim Stokes (@Shamimstokes) reported 35 minutes ago from Churchill and Blakedown, England

  @bt_uk shocking service today from your telephone team! Fobbed off!

• 
  Living The Dream⛳⛳ (@barcamark) reported 39 minutes ago from Wombourne, England

  @btsport can you please sort your shit out 🤬

• 
  Suki (@lfcssa) reported 44 minutes ago from Birmingham, England

  @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

• 
  Strings (@mxtch98) reported 45 minutes ago from Birmingham, England

  @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

• 
  Bear Bookshop (@bookshop_bear) reported 47 minutes ago from West Bromwich, England

  @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

• 
  john@acamvideo.com (@THECUBANS) reported 49 minutes ago from Wolverhampton, England

  @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

• 
  john@acamvideo.com (@THECUBANS) reported 51 minutes ago from Wolverhampton, England

  @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 53 minutes ago from Bewdley, England

  @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

• 
  KSG (@HalloweenBaeb) reported 59 minutes ago from Redditch, England

  Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

• 
  Alex Newbury (@AlexNewbury) reported 59 minutes ago from Birmingham, England

  @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Macro Bielsa (@Forex_trader_4u) reported 9 minutes ago

  @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.

• 
  boomshanka🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@boomshanka2u) reported 11 minutes ago

  @bt_uk @bt_uk shocking customer service by you, my elderly in-laws should have had new fibre installed on 24th July. Still waiting!!!!!

• 
  Andrew Glover (@thequestingvole) reported 11 minutes ago

  Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

• 
  Robin Cornelius (@robincornelius) reported 12 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  Mini67!x (@jellywellys99) reported 13 minutes ago

  @bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card

• 
  Horwich RMI Cricket (@HORWICHRMI) reported 14 minutes ago

  Another **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!

• 
  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 20 minutes ago

  @bt_uk been with BT for years and waiting patiently for FTTP. The checker finally went to "we're building in your area now". In May Openreach replied to their customer fibre form it would be "available in 6 to 8 weeks". Now fresh enquiry says "plan has been cancelled". Loyalty?

• 
  James (@sausagenmash) reported 21 minutes ago

  @leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.

• 
  Not Now Dave (@not_now_dave) reported 21 minutes ago

  My broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one

• 
  John Adams (@JohnAdamsEbble) reported 21 minutes ago

  What a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom