BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 02/03/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Wolverhampton, Tipton, Wednesbury, Walsall, Dudley, Kidderminster, Bromsgrove, Redditch, Bilston, Stourport-on-Severn and Stourbridge.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StaceYC3 Stacey Crouch (@StaceYC3) reported

    @bt_uk Disgusting service. Notified you that my Dad had died & sent back all equipment he had. You’ve sent him an email to say you’re sending him another returns bag as he didn’t send all the equipment back & if it’s not returned he’ll be charged. He doesn’t own the other product

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported

    @bt_uk my Internet has gone down however I cannot do a service check for my area as I don't have a landlines number!

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Theoretically we Should have our number returned by close of play today. After a month of chaos and 5 failed attempts guess what? My confidence level? About 3%. Digital voice so a disaster for us. Most of the phones don’t reach half the house. No signal. GREAT.

  • SOFAD1993 Chris Elliott (@SOFAD1993) reported

    @btsport really enjoyed spending ages going round and round on your site trying to find out how to cancel then find its a phone number to call, another service making hard for people to cancel. I didn't have to call you to set this up.

  • sdevonplayers South Devon Players Theatre & Film Company (@sdevonplayers) reported

    @bt_uk There is an engineer from you booked, but in the meantime the outage is still causing huge problems as a theatre group (@sdevonplayers) and me unable to connect with my agent with work videos and meetings (freelance actor @brixhamlaura )

  • XbaHype Xba Hype (@XbaHype) reported

    @SweatyPug @bt_uk Not good mate, hopefully they fix it for you soon.

  • MrsB6574 Mrs B💙 (@MrsB6574) reported

    @bt_uk can you ever get bills right ?? Every month since I've been with you and I do mean every month my bill has been wrong !! Seriously looking into leaving the service! This is beyond a joke !

  • thisboringman Bobby (@thisboringman) reported

    @bt_uk Looks like getting intermittent service in N4 area for the last 24 hours... does that correlate with a known issue or should I call in?

  • lewis67367499 Lewis (@lewis67367499) reported

    @Josephclay33 @bt_uk In worthing right now the telephone exchange has had a bad outage covering all broadband services. Don’t know if you are affected by this?

  • Lesleylou1 lesley (@Lesleylou1) reported

    @bt_uk openreach team has been digging up my street Yesterday they broke our internet line said they'd be back first thing to fix it. Two people here work from home. No sign of any openreach people. Boston Avenue NE 38. When can we expext it to be fixed