BT (British Telecom) Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Wolverhampton, Tipton, Wednesbury, Walsall, Dudley, Kidderminster, Bromsgrove, Redditch, Bilston, Smethwick, Stourport-on-Severn and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk I need to report elderly persons landline not working. Please help
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TrisGriffithsHughes
(@HughesGriffiths) reported
from
Birmingham, England
@bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Harj ‘Hans Gruber Appreciation Society’
(@AussieHarj) reported
from
Walsall Wood, England
@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Claire B 💜
(@KittykatClaire) reported
from
Willenhall, England
@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk is there a problem- West Midlands?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Hackwood Electrical
(@ajhackwood) reported
from
Dudley, England
Bloody hell @btsport who let this guy ask the stupid questions?
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Jess
(@jhavfc) reported
from
Birmingham, England
Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Yvette Cumbers
(@goodcleanwords) reported
@bt_uk no broadband last night. Called you and it suddenly came back. Same thing this morning. Now nothing. No engineer available for over a week. And a household trying to wfh. Is there nothing else you can do to help?
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Marie
(@Marief2408) reported
@bt_uk Waiting for a refund from you since last Friday! We haven’t even got an account with you! You took a deposit for services we decided not to go ahead with (due to terrible customer service) and now you’ve kept my money!!
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Miss_Dacia
(@TheWelshPixie) reported
@bt_uk Internet in my area is down VOL055-3213552730555 reference and looking to have it fixed by the 18th, is just not acceptable, as a keyworker, working from home what do you expect me to do for 5 days with no Internet?
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Jason tulip
(@Jasont72) reported
@btsport can someone help please
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Yorkshire Lass
(@YorkLassinLancs) reported
from
Saint Annes on the Sea, England
@bt_uk I have had a complaint in about my below performance broadband since Oct. it’s an insult that your current advert promises so much when I can’t get what I am paying for now. How do I get one person’s contact details to get this resolved??
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callum
(@oooiio_) reported
@bt_uk Took 11 months for you guys to send me something related to the problem, thanks.
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praveen danam
(@praveendanam) reported
@bt_uk BT cloud app and McAfee from BT are not working with MAC Big Sur
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Paul Sheppard
(@psheppard14) reported
Decided that unless @btsportwwe fix their replays for #WWERaw #WWENXT and @WWESmackDown so the entire show is available without the end cut off, this month is my last payment for @btsport - I won't hold my breath.
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Andy Smith
(@andycs169) reported
@bt_uk Looking for a new service. Currently have FTTC with Plusnet want to take advantage of the 1gbps openreach day I can get after they upgraded our area
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David Robinson
(@DaveyR78) reported
@bt_uk shocking service - just been on hold for 30 mins. then get to speak to someone speaking to them for 30mins they get cut off. Why haven't they phoned me back? you have my phone number? now on hold trying to get through