BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 01/27/2026 11:00

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Tipton, West Bromwich, Wednesbury, Wolverhampton, Walsall, Dudley, Kidderminster, Bromsgrove, Redditch, Bilston, Smethwick, Stourport-on-Severn and Stourbridge.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomTipton Phone
United KingdomWest Bromwich Internet
United KingdomOldbury Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hardi90785182 ishaq🇬🇭 (@Hardi90785182) reported

    @Chels_HQ @btsport Please tell Tuchel,without kante we're **** and needs to focus on the midfield

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk What a dreadful company, wish I'd never got involved wiith them

  • katie_bennett7 Katie Bennett (@katie_bennett7) reported

    @bt_uk Thank you. I have already seen this but does it apply in a situation where you did activate the service, but the internet connection hasn’t worked properly?

  • Tommy_n8 Tommy (@Tommy_n8) reported

    @bt_uk over 3 weeks since I posted a letter to the complaints team and still not a word. My final bill and your ludicrous cancellation fee keeps raising even though I’ve been without your service for over 4 weeks. Genuinely the worse customer experience I have EVER had. Shocking.

  • mw2K22 ✨ matt ✨ (@mw2K22) reported

    @bt_uk Hi, I’ve been on the phone forever trying to cancel our contract, but nobody’s answered. There seems to be no other way. Please can you help?

  • DrTimGHoward Tim Howard (@DrTimGHoward) reported

    @NPapadopoulou_ @bt_uk ‘outage’ is an americanism. We call them power cuts. But outage can cause outrage

  • juliesharp86 👉 Julie 👈 (@juliesharp86) reported

    @bt_uk you think cutting me off is a good move. What happens if we cancel both direct debits? Will you ring us then? We want to end the contract that is ending on 30th September 2022. You are trying to roll it over we want to cancel it!!

  • DDashazz Lions den (@DDashazz) reported

    Tuchel needs to stop the favoritism he attaches to player selection. Havertz is not a better player than Broja in any football world. Mount has been terrible. Not an intelligent player. But he has passion and desire so the fans like him. Easily sacked by Roman. J Cole @btsport

  • OddJob_77 Chris O'Connor (@OddJob_77) reported

    very disappointed with @btsport after being a loyal customer for many years i reluctantly had to terminate my contract due to a change in my personal circumstances. my reward for my loyalty was a default notice on my credit file (the only one i have ever had) & a complaint

  • juliesharp86 👉 Julie 👈 (@juliesharp86) reported

    Sat on hold for @bt_uk thirty minutes so far. Want to make a complaint.