BT (British Telecom) outages and service status in Stourbridge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Stourbridge, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 10, 9:11 PM GMT+1.
- Internet (72%)
- Wi-fi (13%)
- E-mail (6%)
- Total Blackout (6%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stourbridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, Kidderminster, Smethwick, West Bromwich, Wolverhampton, Dudley, Oldbury, Redditch, Bilston, and Bridgnorth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Wi-fi | 13 hours ago |
|
Birmingham
|
Internet | 20 hours ago |
|
Walsall
|
Phone | 1 day ago |
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Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
Nearby cities with recent reports
16 recent signals
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Litter Watch (@Litterwatch1) reported from West Bromwich, England@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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KSG (@HalloweenBaeb) reported from Redditch, England@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Carol Gainham (@CGainham) reported from Dudley, England@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Matty Larsen (@mattylarsen2) reported from Halesowen, England@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Leanne (@lensawag1) reported from Dudley, EnglandI'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Adam Matthews (@AdsMatthews) reported from Kidderminster, EnglandI know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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Stuart Millard (@Stuart_H21) reported from West Bromwich, England@bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?
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Jamz (@Jamz121) reported from Birmingham, England@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
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𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England@England @JackGrealish @bt_uk Played crap
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Lian Cole 🧚🏻♂️ (@MsLianC) reported from Wednesfield, England@carolcorbett31 @bt_uk You can cancel for one month just call in
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandDoes anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Craig Bowker (@bowker1984) reported from Wolverhampton, England@bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.
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Stuart Millard (@Stuart_H21) reported from West Bromwich, EnglandHaving horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.
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H (@NearLegalJones) reported from Dudley, England@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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Bearwood Neighbourhood Watch (@BearwoodNHW) reported from West Bromwich, England@rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.
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Hackwood Electrical (@ajhackwood) reported from Dudley, EnglandBloody hell @btsport who let this guy ask the stupid questions?
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Em 🌹 (@em19rose94) reported from Birmingham, England@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Gray Schofield (@gray_schofield) reported from Birmingham, England@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jake (@jakehumphrys) reported@Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed
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Matthew Freeman (@MattAkaSigmond) reported@bt_uk how terrible can you make the broadband renewal process?
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Si (@SimonHealey73) reported@bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?
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Michael E (@Michael35427696) reported@bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!
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RaeRubyRae (@RaeRubyRaeK) reported@MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!
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nicolas mcmillan (@herbie963) reported@bt_uk Online service recovery is a joke, get a senior UK manager to pm me please
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Andy250 (@Ministryofmess) reported@bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.
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𝓛𝓸𝓻𝓮𝓵𝓵𝓪 (@SultryNephalem) reported@bt_uk I wouldn't be leaving if you had sorted my tech issues over the last 2 years. I find it very coincidental that I am switching and I have my problems turned up to 11! And my cancellation fee is MORE than I was quoted the day I was looking at leaving!
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tha Movement Noize Production (@JumaMhlanga) reportedWho else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService
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Shelley Squire (@badshelley) reported@bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?