BT (British Telecom) outages and service status in Stourbridge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Stourbridge, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 2, 5:05 PM GMT+1.
- Internet (60%)
- Wi-fi (27%)
- E-mail (5%)
- Total Blackout (5%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 2: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stourbridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Bilston, Oldbury, Smethwick, Walsall, Wolverhampton, Dudley, Kidderminster, and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 4 hours ago |
|
Birmingham
|
Wi-fi | 21 hours ago |
|
Birmingham
|
Wi-fi | 3 days ago |
|
Birmingham
|
Internet | 3 days ago |
|
Birmingham
|
Internet | 4 days ago |
|
Bilston
|
Internet | 5 days ago |
Nearby cities with recent reports
14 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Hackwood Electrical (@ajhackwood) reported from Dudley, EnglandBloody hell @btsport who let this guy ask the stupid questions?
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Litter Watch (@Litterwatch1) reported from West Bromwich, England@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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H (@NearLegalJones) reported from Dudley, England@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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Colin Egginton (@ColinEgginton) reported from Kidderminster, England@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England@WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥
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Rachel Marsh (@RachelVMarsh) reported from Redditch, England@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Bearwood Neighbourhood Watch (@BearwoodNHW) reported from West Bromwich, England@rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, England@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Scott Billing (@bilbody) reported from Birmingham, England@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Jozef Koztelo (@jokers_tailor) reported from Birmingham, EnglandCan you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Neil (@njhcricket) reported from Willenhall, England@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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Alexandra Fox (@LexieFoxy) reported from Dudley, EnglandDear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.
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Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England@bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!
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Tony Neat (@tonyneat) reported from Birmingham, England@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandDoes anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Matty Larsen (@mattylarsen2) reported from Halesowen, England@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Claire B 💜 (@KittykatClaire) reported from Willenhall, England@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DemonicSuccubus (@MissSatanism) reported@bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?
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Brian McBride (@brian_mcbride1) reported@bt_uk Today I have with the help of Abdi in BT Stockport, finally resolved the issue. Took a little time but was aware of the known problem and should be recognised for her determination in getting sorted. Allison Kirby take note & dont hack loyal long standing customers off.
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Paul stagg (@Staggly) reported@bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here
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Jessica (@Jessica67669786) reported@ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?
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Mark Dunlop (@JMarkDunlop) reported@Benleo @BTBusiness @bt_uk are very similarly disrespectful. Raised a formal complaint and they fumbled like inept foreigners who did not intend to care, and then suddenly dropped off a call but never picked my case back up. And that was 17 days ago ...!
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Mark Haynes (@IQuitMuskspace) reported@bt_uk Why am I always chasing you lot up? Service is in the weeds. Pathetic.
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grace hooper (@messalinahooper) reported@bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait
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Legendary Hamster (@LegendaryH80858) reported@ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...
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Alexandra O'Byrne (@AlexaOByrne) reported@bt_uk @stokeygurl I’ve not been able to get into my online account for weeks due to a fault caused when BT upgraded their system a few weeks ago. No account access for weeks, BT cannot help and hence I’m now taking my landline, broadband and mobile contracts elsewhere! Loyal customer since 1993!
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Paul stagg (@Staggly) reported@Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation