BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 02/07/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Walsall, Bromsgrove, Birmingham, Smethwick, West Bromwich, Oldbury, Wolverhampton, Tipton, Wednesbury, Dudley, Kidderminster, Redditch, Bilston, Stourport-on-Severn and Stourbridge.

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City Problem Type Report Time
United KingdomWalsall E-mail
United KingdomBromsgrove Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Zaaccc Zaaccc🦓 (@Zaaccc) reported

    @bt_uk my friend @_leahtalbot is due to have an engineer visit today - between 8am and 1pm Shes took the day off work to wait in for the engineer but theres no sign of them yet? Pls help a gal out

  • DaneHearth Dane (@DaneHearth) reported

    @PleasantKenobi @bt_uk BT Openreach took 2 months to move my current line, with no work around. They've never been able to provide a line on time in the 6 times I've moved.

  • almost2old I am a loser (@almost2old) reported

    @btsport you make it very hard to canceI. I cancelled my DD in Dec to order via Sky. I’m now told I should have phoned as well and have to pay a further months notice. Over £72 for a service I’m not using. I’m also told by billing there’s NO complaint service! Help please

  • Whitlean Pointless Miriam Gargoyle (@Whitlean) reported

    @talkMacca @virginmedia Finally binned them in December, been a customer for 6-7 years, put up with the £4-£5 price hikes at least once every year, but the broadband speed just got worse. Customer service is non existent. Back to @BTCare and it's brilliant! Saving £25 a month too!

  • JessiesFund Jessie's Fund (@JessiesFund) reported

    Now into 8th week with no @btbusinesscare broadband and woeful customer service. What are you going to do about it?

  • Niceandforks Nick Constantine (@Niceandforks) reported

    @bt_uk your customer service is shocking. 5x i have called to ask why you are taking money out of my bank for someone elses services. 5x i have been cut off or promised something you dont then do. Please resolve my issue im fed up of spending hours at a time trying on the phone.

  • talkMacca Andrew McKenna (@talkMacca) reported

    @Whitlean @virginmedia @BTCare Posted elsewhere, it seems to dependent on who you speak to. I was contacted by someone in customer service - 15mins later, sorted. Very happy camper

  • rocketjohn rocketjohn (@rocketjohn) reported

    @PleasantKenobi @bt_uk Apologies if this isn’t useful but for a professional broadband service I can recommend @aaisp - lower ratios of customer to bandwidth to ensure you always get what you pay for. You also don’t have to pay for a voice service if you don’t need it.

  • racheltopham Rachel Topham (@racheltopham) reported

    @bt_uk any chance you can fix the page on your site for submitting a complaint. Says “sorry something went wrong”. Better still, provide me with the minimum guaranteed broadband speed or compensate me please!

  • JavidFarahani Javid Farahani (@JavidFarahani) reported

    @bt_uk @Uber The taxi service was there for many years, all they did was to remove the uncertainty from the user experience to give them control over their time. Why you cannot do the same?