BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Kidderminster, Birmingham, Walsall, Oldbury, Kingswinford, Bilston, Dudley, Wolverhampton, West Bromwich, Wednesbury, and Rowley Regis.

City	Problem Type	Report Time
Kidderminster	Internet	9 hours ago
Birmingham	Internet	22 hours ago
Birmingham	Internet	1 day ago
Walsall	Internet	1 day ago
Birmingham	Internet	2 days ago
Oldbury	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Sian Rowles (@88Sian) reported 53 seconds ago from Wolverhampton, England

  @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

• 
  Lian Cole 🧚🏻‍♂️ (@MsLianC) reported 1 minute ago from Wednesfield, England

  @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

• 
  Daniel O'Sullivan (@danosulli44) reported 3 minutes ago from Birmingham, England

  @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 6 minutes ago from Bewdley, England

  @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

• 
  Bear Bookshop (@bookshop_bear) reported 9 minutes ago from West Bromwich, England

  Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

• 
  Bear Bookshop (@bookshop_bear) reported 12 minutes ago from West Bromwich, England

  Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

• 
  Colin Egginton (@ColinEgginton) reported 13 minutes ago from Kidderminster, England

  @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

• 
  Craig (@CraigyLowe) reported 16 minutes ago from Birmingham, England

  @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

• 
  Bönes Esq. (@bonesjones) reported 16 minutes ago from Dudley, England

  @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

• 
  AJ (@AmazingAJ87) reported 31 minutes ago from Willenhall, England

  @bt_uk why had my Internet been down for over an hour now?

• 
  Antony Clewer (@BrummyBaggieAC) reported 32 minutes ago from Birmingham, England

  YOUR SERVICE IS **** #btsport

• 
  Rachel Marsh (@RachelVMarsh) reported 35 minutes ago from Redditch, England

  @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

• 
  Alex Newbury (@AlexNewbury) reported 35 minutes ago from Birmingham, England

  @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

• 
  AmuroWhiteDemon (@AmuroWhiteDemon) reported 37 minutes ago from Wednesfield, England

  @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

• 
  Sausage Mom (@JoLouiseJordan) reported 38 minutes ago from Birmingham, England

  @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

• 
  Old and Gold (@Joninwhite) reported 51 minutes ago from Wolverhampton, England

  @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

• 
  john@acamvideo.com (@THECUBANS) reported 55 minutes ago from Wolverhampton, England

  @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

• 
  Bing from Kiddy (@BingfromKiddy) reported 57 minutes ago from Kidderminster, England

  The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

• 
  James Levett (@iamjameslevett) reported 58 minutes ago from Wolverhampton, England

  @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

• 
  Alex Newbury (@AlexNewbury) reported 60 minutes ago from Birmingham, England

  @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Wenman (@nicolawenman) reported 2 minutes ago

  @btbusinesscare hi all - are there broadband outages today SO52 area? Our offices are reporting the internet down so all employees have left. I need to know if this is a known issue or a localised issue. I have logged online and the website isn’t working where you check status?

• 
  Teds (@Tedtalks13) reported 5 minutes ago

  @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

• 
  Clarissa Reilly (@clarescastle) reported 5 minutes ago

  Hello @btbusinesscare I’ve wasted hours of my life, and raised my blood pressure all afternoon trying to connect new Cloud Voice kit and set up an account. You’re the worst in the world. I can’t believe I’ve been stupid enough to sign up with you again. All that time and kind telephone help, and still unable to log in. If I still drank I’d be hitting the brandy.

• 
  Graeme Wallace (@Waldomatt) reported 7 minutes ago

  @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

• 
  Andy Mich (@MrAndyMich) reported 8 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 9 minutes ago

  @bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank

• 
  chris curtis (@krustykriss) reported 12 minutes ago

  @bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap

• 
  Wigwam Toy Shop (@Wigwamfamily) reported 13 minutes ago

  Hi @btbusinesscare you came to change my telephone line and broadband and you have managed to change by shop telephone number. I haven’t had a shop phone for 2 weeks. I am losing Christmas trade! No one is helping me resolve this serious issue. Can someone help? Thank you

• 
  kernip ✌ (@Kernn_Dawg) reported 15 minutes ago

  @bt_uk you’re existing customer price promise is a scam, your customer service is a mess and you have 0 loyalty for your long term existing customer. Get in the bin. Moving to @skytv asap.

• 
  Andrew Farrow (@Farrowmagic) reported 22 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…