BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 02/24/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Dudley, Birmingham, Rowley Regis, Walsall, Wednesbury, Oldbury, Kingswinford, Wolverhampton, West Bromwich, Bromsgrove, Smethwick, Tipton, Kidderminster, Redditch and Bilston.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomDudley Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomDudley Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LondonCalendar Simon Carroll (@LondonCalendar) reported

    @btcare horrendous time with very unhelpful #BT help desk. Appalling internet connection, complained they’re sending engineer, now can’t get on internet but won’t turn on mini hub! Adverts are complete lies

  • Bogder2 Bogder (@Bogder2) reported

    @daz_grumpy @btsport @rioferdy5 👏👏👏👏 although never gonna happen

  • EmEcclesPiano Emily Eccles Piano Tuition (@EmEcclesPiano) reported

    @bt_uk We ordered a new box over a week ago and it's still not arrived, we were told it would to 2-3 days. The order says its complete online. I can't get through on the phone. Please help.

  • Ricki01111240 Ricki (@Ricki01111240) reported

    @bt_uk I've had such a bad experience, with bt. Regarding my orders and aerials and a lady on the phone refusing to give me the head office complaints number. Shambles of a company. I've been with bt for 9 months and 9 months of hell. I will be taking this further

  • nongardener Pauline (@nongardener) reported

    Is it too much to expect a reliable internet connection? Am I asking too much to expect this from @bt_uk ? Since Feb 2021 not experienced this. #smarthub2 doesn't work had 3! Engineer says old one better. Yet it's like pulling teeth to get one 1/3

  • gramster Graeme Ogston (@gramster) reported

    @bt_uk I’ve no idea why you have to close your phone helpline for three hours while you “recognise key workers”. Trying (again) to cancel BT Sports despite being told last month it had been done.

  • TheFifthDoctor Brian (@TheFifthDoctor) reported

    Lovely to get an extremely rude scammer calling my @virginmedia landline yet claiming to be from @bt_uk and wanting to “make our devices more secure”. Providers need to get their act together to protect customers from this crap. I shouldn’t have to buy a call blocking phone

  • rayhfsb Ray Hickinbottom All views expressed are my own (@rayhfsb) reported

    @bt_uk Hi, Reported a fault 4.6, you said engineer would arrive 9.6, he duly arrived, could not fix fault, said it needed openreach but could not contact them, I've just tried and you are too busy doing something to answer calls, hope u are too busy to take my monthly payment

  • nongardener Pauline (@nongardener) reported

    @bt_uk @bt_ukOrdered 28/5 never arrived. Another ordered 5/6  that hasn't arrived.  If i want to end my contract I'm expected to pay a cancellation fee. Said the condescending female. The service is not what I signed up for. 2/3

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported

    @bt_uk I’ve had to text to say he is on his way. But no sign of him an also not answering the phone number he has provided. Bit poor this !