BT (British Telecom) outages and service status in Stourbridge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 4 outage signals in the last 24 hours around Stourbridge, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 8, 1:58 PM GMT+1.
- Internet (53%)
- Wi-fi (25%)
- E-mail (16%)
- Phone (4%)
- Total Blackout (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stourbridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Redditch, Wolverhampton, Bilston, Bridgnorth, Dudley, West Bromwich, Smethwick, Walsall, Kidderminster, and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 1 hour ago |
|
Birmingham
|
5 hours ago | |
|
Oldbury
|
Phone | 20 hours ago |
|
Redditch
|
Internet | 23 hours ago |
|
Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
3 days ago |
Nearby cities with recent reports
13 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
-
Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England@bt_uk shocking service today from your telephone team! Fobbed off!
-
mADEinbrum (@Adenuk) reported from Birmingham, EnglandSorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI
-
KSG (@HalloweenBaeb) reported from Redditch, EnglandNever get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
-
Suki (@lfcssa) reported from Birmingham, England@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
-
TrisGriffithsHughes (@HughesGriffiths) reported from Birmingham, England@bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178
-
Lian Cole (@MsLianC) reported from Wednesfield, England@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
-
Nas Mahmud (@M5Mahmud) reported from Birmingham, England@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
-
wayne harrison (@goldback) reported from Wednesfield, England@btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho
-
Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
-
James Levett (@iamjameslevett) reported from Wolverhampton, England@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
-
Leanne (@lensawag1) reported from Dudley, EnglandI'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
-
Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandStill having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
-
Ronan Barton (@Ronan_Barton) reported from Birmingham, England@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
-
Alex Newbury (@AlexNewbury) reported from Birmingham, England@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
-
Bearwood Neighbourhood Watch (@BearwoodNHW) reported from West Bromwich, England@rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.
-
john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
-
Sian Rowles (@88Sian) reported from Wolverhampton, England@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
-
Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England@bt_uk is there a problem- West Midlands?
-
john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
-
Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England@bt_uk I need to report elderly persons landline not working. Please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Devraj Ray (@devraaaaaj) reported@bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.
-
Tom Chapman 🐀 (@TomChap) reported@bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.
-
Graham & June Hall (@GrahamH36921247) reported@John210750 @bt_uk We are seriously considering switching, and nuts to the contract. This is awful!
-
john conner (@johnconner05) reported@bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL
-
Emma (@88ejackson88) reported@bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?
-
Gaelen McClean (@GaelenMcclean) reported@goatteeboy @bt_uk Same in nn14. Yours just not working?
-
Jack Stocker (@JackStocker95) reported@BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.
-
mpc (@Scampicus) reported@bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!
-
Chris Pugh (@chpugh1) reported@bt_uk I’m having issues logging in to my BT emails, is there a fault
-
Broden 🇬🇧♿✝️ (@Gavtaraysin) reported@bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?