1. Home
  2. Companies
  3. BT (British Telecom)
  4. Stourbridge, England
BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Dudley, Walsall, Wolverhampton, Oldbury, West Bromwich, Kingswinford, Wednesbury, Bilston, Rowley Regis, and Bromsgrove.

CityProblem TypeReport Time
Birmingham Internet 2 days ago
Birmingham Internet 2 days ago
Birmingham Total Blackout 2 days ago
Birmingham Internet 3 days ago
Birmingham Internet 3 days ago
Birmingham Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • AmazingAJ87
    AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • JoLouiseJordan
    Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • CJBlacksmith
    Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • rosiejones665
    Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • Truss17Jayne
    Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • gray_schofield
    Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • ajhackwood
    Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • HalloweenBaeb
    KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • KittykatClaire
    Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • BrummyBaggieAC
    Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • ATID69
    RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • HalloweenBaeb
    KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • mattylarsen2
    Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • njhcricket
    Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • RachelVMarsh
    Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • AussieHarj
    Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • craigcheers123
    craig cheers (@craigcheers123) reported

    @bt_uk I have reported but can you confirm when and if someone is coming to fix

  • matxta
    #H&BOut (@matxta) reported

    Hey @bt_uk I'm having trouble with my phone line

  • rdwburner
    rdwburner (@rdwburner) reported

    @bt_uk Hi, according to your tests you guys are having a broadband line issue, any ETA on when those get fixed on average?

  • scotton_matteo
    Matteo (@scotton_matteo) reported

    @bt_uk Why have I got a letter telling me my bills have gone up nearly 15%, if the new customer offer is currently 15% off? I’m paying £82 a month - And if I configure the same package online right now, it’s £45 Inflation can’t only be for existing customers can it?

  • George45094827
    George (@George45094827) reported

    @btsportfootball @bt_uk @BTCare does your wifi service have ******* aids its so slow dude

  • moiraedwards58
    Moira Edwards (@moiraedwards58) reported

    @bt_uk I raised a complaint. Took part in online chat today. Not resolved. Agent said they would forward to their manager. I asked for confirmation they will do this. They said yes. Tonight i get email they’ve closed my case. So glad my standards of treating people are better than BTs

  • MarkAkers_
    mark (@MarkAkers_) reported

    Nothing but problems with @bt_uk the last couple of months, and don’t even stick to their stay fast guarantee promise 😵‍💫

  • Blu3M1st
    Ali G (@Blu3M1st) reported

    @bt_uk is the Internet down right now in ub5?

  • MoonPiig
    Oli Moon (@MoonPiig) reported

    @bt_uk is the internet down in SO41?

  • murraywillows
    Murray Willows (@murraywillows) reported

    @bt_uk Seriously, your sports app is absolute rubbish. So, so, so unstable.