BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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The latest reports from users having issues in Stourbridge come from postal codes DY8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 01/01/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Kidderminster, West Bromwich, Smethwick, Oldbury, Dudley, Wednesbury, Stourport-on-Severn, Stourbridge, Wolverhampton, Tipton, Walsall and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomKidderminster Internet
United KingdomBirmingham Wi-fi
United KingdomWest Bromwich Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Leo20081982 Leandro Kesler-Kirby (@Leo20081982) reported

    @bt_uk is there a outage with bt. My internet has gone down and my hub has a solid orange light and won’t turn blue. It’s been like it for past 2 hours. Please help

  • QuentinKirrin Quentin Kirrin (@QuentinKirrin) reported

    @jhoffman___ I ask these companies why they dont want #hetero customers.. they get VERY annoyed.. yes @bt_uk you are one of the worst

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare again only you can confirm this. Don’t say tech support will help. I know the truth about your hardware. Your be wasting my time. Are you going to contribute to my purchase of mesh network that actual delivers on its promise unlike your SH2 and discs?!

  • fleuroriginale TheOldWays (@fleuroriginale) reported

    @bt_uk hey you guys. Can you tell me why, when my husband has struggled to use the phone to change our DD date you don’t bother and then decide to charge us £22 for it? There’s a reason we are in the essentials package! Not long til we can cancel with the worst service e we!

  • traceywinterton Tracey Winterton (@traceywinterton) reported

    @bt_uk Absolutely awful service today! 😡 Sister in law told she is paying for broadband that she doesn’t have but was told there’s nothing you can do about it despite being told by one of your team that this would be taken off her bill. Please sort this.

  • Richard45527204 Richard Peck (@Richard45527204) reported

    @bt_uk Absolute joke. Purchase broadband and phone for my business and using your own speed test I've got 0 mbps upload and you tell me I have to pay a termination fee. Appalling customer service

  • _EMERITUS_ eme (@_EMERITUS_) reported

    @bt_uk Getting spontaneous spikes of 800ms latency is down to you. Your company literally promises stable and consistent connections and you’re telling me you don’t?

  • ashyratrat Ashyratrat (@ashyratrat) reported

    @bt_uk I’m fine! I actually don’t live in the UK so I couldn’t really fix it if I tried.

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare I doubt it’s they even make a true mesh network. Nevertheless I stuck with them. Fast forward to today my FF 900 service went live. Now it turns out the Smart Hub 2 Wi-Fi itself can’t handle anything above 400mbps. You can only get 900mbps when connected….

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare to Ethernet talk about going back years!! Why do you release a service knowing your hardware so t handle it. There’s a nice long discussion in your community forum about this. So straight answer please. Your discs not you SH2 can handle 900mbps….