1. Home
  2. Companies
  3. BT (British Telecom)
  4. Stourbridge, England
BT (British Telecom)

BT (British Telecom) outages and service status in Stourbridge, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Walsall, Bilston, Birmingham, Oldbury, Dudley, Wolverhampton, West Bromwich, Kingswinford, Wednesbury, Rowley Regis, and Bromsgrove.

CityProblem TypeReport Time
Walsall Phone 20 minutes ago
Bilston E-mail 4 hours ago
Birmingham E-mail 10 hours ago
Birmingham Internet 21 hours ago
Birmingham Wi-fi 2 days ago
Birmingham Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • bilbody
    Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • THECUBANS
    john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • Stuart_H21
    Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • Stuart_H21
    Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • BrumNewsPhotos
    B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • jackwilsonbcfc
    𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • sidmj27
    Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • tomexh1
    Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • leep777
    LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • alveleycfr
    Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • BingfromKiddy
    Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • mxtch98
    Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • saltyliquorice
    Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • iamjameslevett
    James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • bowker1984
    Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • bonesjones
    Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • nonameslob_
    Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • treesareniceish
    Ryan Campbell (@treesareniceish) reported

    @Vanarama @TheVanaramaNL @btsport Revenue should be shared, otherwise it's just a way for club owners with much higher PR profile, for example film stars with documentaries behind them, to fund accleration out of the league. That not happening is a reason why we support lower league football rather than Prem

  • DMTaber
    Dale Taber (@DMTaber) reported

    @VancityReynolds @Vanarama @btsport Have to admit it just doesn't seem right or logical what is suggested = better fan base, viewing possibilities and future revenue. This decision is as bad as that movie Ryan agreed to star in, what was it called again 🤔

  • Nell38782782
    Nell (@Nell38782782) reported

    @bt_uk please can you sort out your Internet outage and update us as tons of people are all reporting the same issue and none of us are getting an explanation so there's definitely an issue your end

  • griffinmunster
    💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk So nothing is going to be done. A months notice to start new service & couldn’t even manage with that. Lol terrible

  • griffinmunster
    💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk Thanks but if anything happens to my mother & she’s unable to call for help I will hold bt responsible

  • griffinmunster
    💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk Well thanks but You could give her unlimited data & it wouldn’t help much, despite your coverage maps saying otherwise, to make a call on her mobile she has to virtually hang out of her living room window. This also leaves her with no tv because all her tv is via streaming.

  • SnaveAcceber
    Rebecca Evans (@SnaveAcceber) reported

    @bt_uk No one answering the DMs. Phone not working for over a week. No one at BT seems to know what the problem is. Ridiculous! My mom relied on the landline as she is 84. 😠

  • horseycraze
    ssɐʍ uəq (@horseycraze) reported

    @Vanarama @TheVanaramaNL @btsport And if the live product isn't that much better than the streaming one, maybe the club/league needs to look at what it can do to improve the live customer experience

  • horseycraze
    ssɐʍ uəq (@horseycraze) reported

    @Vanarama @TheVanaramaNL @btsport It's such stupid, narrow, antiquated thinking to believe that people won't go to games if they can stream them. And it's impossible for clubs to grow outside of their often tiny local markets.

  • michael_wheller
    Michael Wheller (@michael_wheller) reported

    @btsport @bt_uk Maybe Philip Jansen needs to pay more attention to improving the website so we can easily sign up for extras like BT Sport. The website takes you round in circles and then just gives three bouncing *****. For a technology/communication company it's very poor.