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BT (British Telecom)

BT (British Telecom) outages and service status in Stourbridge, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 7 outage signals in the last 24 hours around Stourbridge, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 24, 5:50 PM GMT+1.
  • 58% Internet (58%)
  • 19% Wi-fi (19%)
  • 14% E-mail (14%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Walsall, Birmingham, Kidderminster, Wolverhampton, West Bromwich, Dudley, Oldbury, Redditch, Bilston, Bridgnorth, and Smethwick.

CityProblem TypeReport Time
Walsall Internet 1 hour ago
Birmingham Internet 2 hours ago
Birmingham Internet 3 hours ago
Birmingham Wi-fi 6 hours ago
Birmingham Internet 6 hours ago
Birmingham Total Blackout 10 hours ago

Nearby cities with recent reports

Birmingham

16 recent signals

2 hours ago
Walsall

1 recent signals

1 hour ago
Kidderminster

1 recent signals

6 days ago
Wolverhampton

1 recent signals

6 days ago
West Bromwich

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • JoLouiseJordan
    Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • BrummyBaggieAC
    Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • BrumNewsPhotos
    B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • tomexh1
    Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • Stuart_H21
    Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • bonesjones
    Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • amitsharmauk
    Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • bonesjones
    Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • fowl_original
    FowlOriginal (@fowl_original) reported from Birmingham, England

    @TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE

  • brewerman71
    martin brewer (@brewerman71) reported from Kidderminster, England

    @btsport what ******** is jermain jenas on... wolves didn't turn up what planet is he on every other commentator saying what a game it was... sack that idiot

  • slogan1980
    Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • Joninwhite
    Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • barcamark
    Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • Shamimstokes
    Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • 88Sian
    Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • joshfoliee
    J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • leep777
    LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • AdsMatthews
    Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • sidmj27
    Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kat06075689
    Kat (@Kat06075689) reported

    @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?

  • MikeyBarbatoo94
    MikeyyBarbatoo. (@MikeyBarbatoo94) reported

    @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk 10am this morning Internet down apparently a fault on my line earliest engineer appt Monday? 4pm this afternoon the Internet is still down, according to your line checks.....No Fault on my line. Internet however still not working. Make up your mind... Fault/No Fault?

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

  • sayescourt
    Sue Prebble (@sayescourt) reported

    @bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.

  • BlakeUnit
    Simon Blake (@BlakeUnit) reported

    @jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor

  • richard_pont
    Richard Pont (@richard_pont) reported

    Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

  • ChrisWall85
    Chris Wall 💙🧡 (@ChrisWall85) reported

    @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.

  • palacejohn
    John (@palacejohn) reported

    @bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.