BT (British Telecom) outages and service status in Stourbridge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Stourbridge, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 20, 9:23 AM GMT+1.
- Internet (71%)
- Wi-fi (19%)
- Total Blackout (7%)
- E-mail (2%)
- Phone (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stourbridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Walsall, Oldbury, Dudley, Kidderminster, Kingswinford, Bilston, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 2 hours ago |
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Birmingham
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Wi-fi | 23 hours ago |
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Birmingham
|
Wi-fi | 1 day ago |
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Birmingham
|
Internet | 1 day ago |
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Birmingham
|
Internet | 1 day ago |
|
Wolverhampton
|
Internet | 2 days ago |
Nearby cities with recent reports
10 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Jess (@jhavfc) reported from Birmingham, EnglandReally annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.
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Carol Gainham (@CGainham) reported from Dudley, England@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Sally (@the_beanster) reported from Birmingham, England@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Alveley Community First Responders (@alveleycfr) reported from Alveley, England@bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error
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KSG (@HalloweenBaeb) reported from Redditch, England@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Litter Watch (@Litterwatch1) reported from West Bromwich, England@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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Yousaf (@Y_A_4_4) reported from Birmingham, England@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁
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Tony Kenny (@MrT222) reported from Birmingham, England@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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Jozef Koztelo (@jokers_tailor) reported from Birmingham, EnglandCan you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Alexandra Fox (@LexieFoxy) reported from Dudley, EnglandDear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.
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Colin Egginton (@ColinEgginton) reported from Kidderminster, England@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England@bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs
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Daniel O'Sullivan (@danosulli44) reported from Birmingham, England@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Stuart Millard (@Stuart_H21) reported from West Bromwich, EnglandHaving horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.
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TrisGriffithsHughes (@HughesGriffiths) reported from Birmingham, England@bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178
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FowlOriginal (@fowl_original) reported from Birmingham, England@TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE
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Old and Gold (@Joninwhite) reported from Wolverhampton, England@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Neil (@njhcricket) reported from Willenhall, England@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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Tomexh (@tomexh1) reported from Birmingham, England@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SeanMynyddLlangynidr 🏴 🇮🇪 🇵🇸 (@SeanLlangynidr) reported@bt_uk I've called that number over 20 times, no chance I'm going to be put on hold listening to mindless muzak again. I need my service fixed so as I can move to another ISP. If it is not resolved within another 4 days, I will be going to a solicitor. I've had enough of your lies.
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Dan Reardon (@DanReardon76) reportedDear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?
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Elek Eklund (@EklundElek) reported@tctantan @bt_uk @bt_uk a once great company is now CRAP so I’m not surprised by what you’re saying 🤙🏻 You should ask to see the itemised phone bill for the non existing service! 🤙🏻
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MattHopkins1620 (@MattHopkins1620) reported@bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.
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Keith (@MaloneiD) reported@Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming
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Ann Palmer (@AnniePShoreham) reported@bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬
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Garv Mittal (@garv25mittal) reported@bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service
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Simon Smith (@Simoncitizen) reported@Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk
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bazzer (@thematrixzion) reportedThe @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on
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Trevor Chenery (@Krisp06) reported@countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.