BT (British Telecom) Outage Report in Stourbridge, Dudley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Wednesbury, Dudley, Walsall, Bilston, Rowley Regis, Kingswinford, Wolverhampton, Bromsgrove, Smethwick, Tipton, Kidderminster and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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AmuroWhiteDemon
(@AmuroWhiteDemon) reported
from
Wednesfield, England
@bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@dazzymans) reported
@bt_uk @CharlotteLDev i do i tweeted hours ago that my bt sports is not active still and broadband down.why arent u helping to sort this and pulled support since complaining about disabilty gone missing etc again. that is the definition i allege of victimisation u cant refuse service like this!
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Stuart L
(@Stu_Mull_83) reported
@ColCass5 @themichaelowen @btsport Well that’s a load of shite. The whole RM team said they first half was crazy. 2nd half with 0-3 down then it drops of course but nope, not having that. First half bonkers. Ask Rangers what they thought a few days ago getting pumped 4-0. They shat it.
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Chard
(@ChardTheRed) reported
Once again, internet roulette because @bt_uk is a terrible service. Complain on the phone & nothing gets done. Make a ****** tweet & someone reaches out instantly, & the problem stops for most of a month with no engineer visit or fixes done. But here we go again!
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Darren
(@dazzymans) reported
@bt_uk Can i have a statement pls. is it true that anyone owing more than 20 pounds cant get debt help until thats paid what Theresa told me today even tho the debt is your fault? for disability rights were hitting cost of living crisis so how do u justify this refusing plans?
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DT
(@DT__92) reported
@themichaelowen @btsport You **** up anaw you have **** all but air between your ears
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John Lennon
(@couchjuror) reported
@bt_uk Where’s the announcement about the mass service outages and how long until we can expect it to be fixed?
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Gem
(@GemmaCarter23) reported
@bt_uk It wouldn’t have been an issue, had they worn ID instead of looking like they did. Very unprofessional with a tiny notepad. Mum didn’t feel confident opening the door as felt they were up to mischief. Sales tactics like this shouldn’t be allowed. Preys on elderly
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Dan
(@srbpower) reported
@kellismithx @bt_uk BT are 100% the worst company I've had to deal with in 20 years of business! If you need fast and reliable internet, see if @Hyperoptic cover your postcode. I have their 1gb service and the only time it's been down is for about 1 hour in the night and they gave me advanced notice
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IrishmanSteve
(@IrishmanSteve) reported
Is it just my BT internet that's down? Is Sky down too? Like or reply if you're also affected because I need this fixed @bt_uk
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Darren
(@dazzymans) reported
@bt_uk 4k this winter in bills and your complaints wont help when u are 20 over to everyone even when your acount u did this in error and refuse u a debt plan to any of this? is this really your stance managing director when complaints did this to me today? quote please