BT (British Telecom) outages and service status in Stourbridge, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Stourbridge, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 16, 10:33 PM GMT+1.
- Internet (77%)
- Wi-fi (13%)
- Total Blackout (8%)
- E-mail (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stourbridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, Dudley, Kidderminster, Kingswinford, Bilston, and West Bromwich.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 23 hours ago |
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Birmingham
|
Wi-fi | 1 day ago |
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Birmingham
|
Internet | 4 days ago |
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Oldbury
|
Wi-fi | 4 days ago |
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Birmingham
|
Internet | 4 days ago |
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Birmingham
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Adam Matthews (@AdsMatthews) reported from Kidderminster, EnglandI know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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Em 🌹 (@em19rose94) reported from Birmingham, England@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Alex Newbury (@AlexNewbury) reported from Birmingham, England@bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.
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FowlOriginal (@fowl_original) reported from Birmingham, England@TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE
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Sally (@the_beanster) reported from Birmingham, England@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Lian Cole (@MsLianC) reported from Wednesfield, England@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England@Kevin_Paycare @btsport They are terrible
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Strings (@mxtch98) reported from Birmingham, England@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Antony Clewer (@BrummyBaggieAC) reported from Birmingham, EnglandWHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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KSG (@HalloweenBaeb) reported from Redditch, England@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Rachel ★ (@nonameslob_) reported from Birmingham, England@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Suki (@lfcssa) reported from Birmingham, England@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Roy Allday (@AlldayRoy) reported from Wolverhampton, England@SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners
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Neil (@njhcricket) reported from Willenhall, England@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT
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Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, EnglandThe reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it
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Tony Neat (@tonyneat) reported from Birmingham, England@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, England@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brian McBride (@brian_mcbride1) reported@TerryPDunn @bt_uk I'm also angry & frustrated that for weeks @BT 'guides' have taken my calls for help and either said they have passed the problem to technical team or latest contact was escalated to complaint & complaint closed within minutes of it being taken.
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Scott Weller (@ScottWeller1974) reported@bt_uk Why are you holding me to a contract you can’t even provide the service for ?!
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.
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Gareth Morgan (@gazmorgan77) reported@EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .
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Brian McBride (@brian_mcbride1) reported@bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't
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bakerbird (@cakey12) reported@bt_uk you’ve emailed me saying I can view my bill, can’t get into my account. Is there a problem with your website ??? Been like it all day and I’d like to see my bill !
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Ann Merrigan (@MerriganAnn) reported@bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago
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Chris McGregor (@CmucG) reported@bt_uk is this one of your numbers 01438382072. Since deciding to cancel my services with you today this number has called me 5 times. It is harassment. You had your chance to keep me when I called to say I had a better offer elsewhere. Your offer was rubbish and refused.