BT (British Telecom) outages and service status in Stourbridge, England

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent BT (British Telecom) outage reports came from the following cities: Bromsgrove, Birmingham, Tipton, Dudley, Oldbury, Walsall, West Bromwich, Wolverhampton, Smethwick, Redditch, Wednesbury, and Halesowen.

City	Problem Type	Report Time
Bromsgrove	Total Blackout	4 days ago
Birmingham	Internet	5 days ago
Birmingham	Internet	6 days ago
Birmingham	Total Blackout	6 days ago
Tipton	TV	6 days ago
Birmingham	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Bear Bookshop (@bookshop_bear) reported 1 minute ago from West Bromwich, England

  Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

• 
  Suki (@lfcssa) reported 2 minutes ago from Birmingham, England

  @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

• 
  Vinny Banks (@Vinny_Banks) reported 12 minutes ago from Wolverhampton, England

  @Kevin_Paycare @btsport They are terrible

• 
  Matty Larsen (@mattylarsen2) reported 14 minutes ago from Halesowen, England

  @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

• 
  FowlOriginal (@fowl_original) reported 14 minutes ago from Birmingham, England

  @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

• 
  Rosie 🐻 (@rosiejones665) reported 17 minutes ago from Birmingham, England

  @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

• 
  Dagmar Mackett❄️ (@saltyliquorice) reported 17 minutes ago from Bewdley, England

  @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

• 
  Shamim Stokes (@Shamimstokes) reported 18 minutes ago from Churchill and Blakedown, England

  @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

• 
  Craig (@CraigyLowe) reported 22 minutes ago from Birmingham, England

  @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

• 
  Courtney (CJ) James (@CJBlacksmith) reported 26 minutes ago from Birmingham, England

  @btbusinesscare @BTBusiness what's the contact number for customer services please ?

• 
  Stuart Millard (@Stuart_H21) reported 27 minutes ago from West Bromwich, England

  Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

• 
  Craig Bowker (@bowker1984) reported 28 minutes ago from Wolverhampton, England

  @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

• 
  Leanne (@lensawag1) reported 29 minutes ago from Dudley, England

  I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

• 
  Ronan Barton (@Ronan_Barton) reported 40 minutes ago from Birmingham, England

  @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

• 
  Sian Rowles (@88Sian) reported 40 minutes ago from Wolverhampton, England

  @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

• 
  Litter Watch (@Litterwatch1) reported 44 minutes ago from West Bromwich, England

  @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

• 
  Bönes Esq. (@bonesjones) reported 49 minutes ago from Dudley, England

  @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

• 
  Suki (@lfcssa) reported 50 minutes ago from Birmingham, England

  @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

• 
  Jmanor (@jmanormusic) reported 54 minutes ago from Wolverhampton, England

  Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

• 
  Carol Gainham (@CGainham) reported 55 minutes ago from Dudley, England

  @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Robson (@GFX2001) reported 1 minute ago

  @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

• 
  Sparky (@oftheVotadini) reported 7 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

• 
  Changeling64 (@64outsider) reported 8 minutes ago

  @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 8 minutes ago

  @bt_uk @shelliephair From my experience, complaints are not dealt with by BT at Sheffield - they are closed without resolution. It makes me two annoyed BT get away with this. How do I escalate an unresolved complaint. It is not a frivolous complaint.

• 
  Jamie (@Jamieonthisday) reported 11 minutes ago

  @bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.

• 
  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 11 minutes ago

  @bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 14 minutes ago

  @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

• 
  Carl Meah (@MeahCarl) reported 14 minutes ago

  @bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.

• 
  Stephen Sharples (@sharpysharps) reported 15 minutes ago

  @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.

• 
  Josh (@_JoshDenham) reported 18 minutes ago

  @bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?