BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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The latest reports from users having issues in Stourbridge come from postal codes DY8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 12/31/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Smethwick, Oldbury, Dudley, Wednesbury, Stourport-on-Severn, Stourbridge, Wolverhampton, Tipton, Walsall, Kidderminster and Halesowen.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomWest Bromwich Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomSmethwick Wi-fi
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike34775 Michael (@Mike34775) reported

    @Angels35Karen @bt_uk If you have ftc, a new provider is n’t going to make the faintest difference as the service will utilise the same faulty infrastructure.

  • LY66URN Lyburn (@LY66URN) reported

    @bt_uk my internet has been off since Thursday AM and all I’ve had from BT is that the engineers will attempt to fix the issue by Thursday 9th June. My belief is that nothing has been attempted to be fixed at all this far.

  • LesleyDill226 Lesley-Anne Dillon (@LesleyDill226) reported

    @Angels35Karen @bt_uk We had an issue with it dropping out. BT said they couldn’t see it, open reach said they couldn’t see a problem. I switched to sky, 2 weeks no issues so far. If BT had taken a look at their equipment maybe I wouldn’t have had to move.

  • saltyseadog888 TOAST OF YORKSHIRE (@saltyseadog888) reported

    @bt_uk Hello yes I would like to cancel my TV account without a charge

  • Angels35Karen Karen Potter (@Angels35Karen) reported

    @BTCare Hi Jenny appointment is booked for Monday was hoping it would improve after todays visit !! Paying money for no service !!

  • shaftoflame Roger Proud to be Snowflake Woke. (@shaftoflame) reported

    @btsport MotoGP. Ineos failed in their multibillion £ attempt to buy Chelsea, maybe they could buy the Suzuki race team and IP, and a great British name (Norton would be best) and support this sport like they do F1, GP sailing etc?

  • AdviceFut FUT_ADVICE 🇺🇦 (@AdviceFut) reported

    @bt_uk internet speed is really poor last few days please get in touch - not great for a new customer

  • agitpro Kathryn (@agitpro) reported

    @bt_uk hi, I recently had a broadband issue and just received a message saying my speed is still below the minimum guarantee. Trying to book an engineer via sms but got a response saying unable to process my request. Can I book an engineer on here?

  • aswedeintheuk ukswede 🇺🇦 (@aswedeintheuk) reported

    @BTCare @Angels35Karen BT if your service isn’t working as it should you should seriously (have to) refund every months fees that there has been issues until you get it sorted!

  • HagenShiro Shiro Hagen (@HagenShiro) reported

    @UFCEurope @btsport You can't blame Herb for this, a split second can change everything in MMA. At the moment Herb moves, it looks like being a great decision, by the time the fight is actually stopped it looks a bad decision. Better safe than sorry when a fighters wellbeing is at risk though👍