BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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The latest reports from users having issues in Stourbridge come from postal codes DY8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 12/28/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Dudley, Wednesbury, Stourport-on-Severn, Stourbridge, Wolverhampton, Tipton, Smethwick, Walsall, Kidderminster, Halesowen and Bromsgrove.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • crispriestley Chris Priestley (@crispriestley) reported

    Hello @bt_uk - the two choices on your chat box are billing and fault - what happened to support? How do I get access to that?

  • grufflou Louise edwards (@grufflou) reported

    @KingsgroundTiff @GabyRoslin @BTCare Cancel your direct debit ?

  • janthea46 Janthea46 (@janthea46) reported

    @LozzaFox Change to BT. I haven’t had any problems. @bt_uk

  • GrahamLangland1 Graham Langlands (@GrahamLangland1) reported

    @GabyRoslin @BTCare Oh Gaby, I feel for you. I had the same run-around from Oct to Dec last year, got lucky and finally got someone who wasn't happy with what was going on and she took it on board to get my problem fixed. Openreach were asking me to contact BT with their findings after home visits!!

  • I_am_Rooster Aproctoflecticus Blubberman (@I_am_Rooster) reported

    @LozzaFox @virginmedia I think they're in competition with @bt_uk to see who can be the most inept service provider in Britain. BT managed to monumentally **** up my recent installation over two visits & hijack my work line, after specifically telling them I needed a separate or split line.

  • o_christian84 Owain_C_P (@o_christian84) reported

    @GabyRoslin @BTCare BT go home. Also had issues with them historically

  • chloeannelillia chloé 🦕 (@chloeannelillia) reported

    internet not ******* working AGAIN @bt_uk and i’m meant to be in a call right now, our internet is just constantly **** and you never ever find a permanent solution for us yet charge us full price, absolutely sick of it and it’s starting to cause me stress you capitalist PIGS

  • KingsgroundTiff Kingsground (@KingsgroundTiff) reported

    @GabyRoslin @BTCare I’ve had no internet for over a year at my home. BT know this and still take the money every month even though I’ve never even had the service.. not even for a minute. I’ve spent 5 hours on the phone. They take the money and leave me with excuses.

  • _tomasi1 Tomasi 🇱🇺 (@_tomasi1) reported

    @GabyRoslin @BTCare Go to virginmedia - it's a better service.- get tv, internet & free phonecalls (tv pic is super sharp)

  • foxgloves2015 Kevin Anthony ~ 2019 (@foxgloves2015) reported

    @GabyRoslin @BTCare Worst company on the planet, as soon as things go wrong forget it, you’re off on a world tour with no hope of a result