BT (British Telecom) outages and service status in Stourbridge, England
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Full Outage Map
- BT (British Telecom) generated 5 outage signals in the last 24 hours around Stourbridge, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 26, 2:06 PM GMT+1.
- Internet (83%)
- Wi-fi (7%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stourbridge, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, West Bromwich, Wolverhampton, Smethwick, Tipton, Redditch, Wednesbury, Halesowen, and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
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Internet | 1 hour ago |
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Birmingham
|
Internet | 3 hours ago |
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Birmingham
|
Phone | 8 hours ago |
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Birmingham
|
Internet | 12 hours ago |
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Birmingham
|
Internet | 23 hours ago |
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Birmingham
|
Internet | 1 day ago |
Nearby cities with recent reports
14 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandDoes anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Mark Sidaway (@sidmj27) reported from Dudley, England@btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney
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Rachel ★ (@nonameslob_) reported from Birmingham, England@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Sian Rowles (@88Sian) reported from Wolverhampton, England@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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H (@NearLegalJones) reported from Dudley, England@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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Old and Gold (@Joninwhite) reported from Wolverhampton, England@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England@bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠
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Alex Newbury (@AlexNewbury) reported from Birmingham, England@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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Em 🌹 (@em19rose94) reported from Birmingham, England@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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Craig Bowker (@bowker1984) reported from Wolverhampton, England@bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.
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Roy Allday (@AlldayRoy) reported from Wolverhampton, England@SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners
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Suki (@lfcssa) reported from Birmingham, England@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.
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Evan Davis (@EvanD) reported from Birmingham, EnglandI pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year
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Rachel Marsh (@RachelVMarsh) reported from Redditch, England@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England@bt_uk I need to report elderly persons landline not working. Please help
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JP (@PervaizJasim) reported from Birmingham, EnglandI’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Stuart Millard (@Stuart_H21) reported from West Bromwich, EnglandReported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, England@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mrchrisjohn (@mrchrisjohn) reported@bt_uk Your two-factor authorisation is not working No text messages are coming through!!
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Jon Barnes (@jonbarnes10) reported@bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service
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Josh (@_JoshDenham) reportedHi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk
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Robin Shaw (@RSh234) reported@bt_uk @charl32647 That’s part of the problem. In my recent experience they didn’t help on most occasions, only when I chanced upon one good one. They just consumed huge time and frustrated.
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Darren Whitehall (@darrenwhitehall) reported@bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.
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Sparky (@oftheVotadini) reported@bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer
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carito brigante (@teddypomp) reported@btbusinesscare your customer care takes some beating I tell you I’d even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is
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wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported@bt_uk been with BT for years and waiting patiently for FTTP. The checker finally went to "we're building in your area now". In May Openreach replied to their customer fibre form it would be "available in 6 to 8 weeks". Now fresh enquiry says "plan has been cancelled". Loyalty?
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Robin Shaw (@RSh234) reported@phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!
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Craig Goddard (@ChemTeachCGO) reported@bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.