BT (British Telecom) Outage Report in Stourbridge, Dudley, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Dudley, Birmingham, Rowley Regis, Walsall, Wednesbury, Oldbury, Kingswinford, Wolverhampton, West Bromwich, Bromsgrove, Smethwick, Tipton, Kidderminster, Redditch and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk is there a problem- West Midlands?
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RICH BAGGIES
(@ATID69) reported
from
Walsall Wood, England
@England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Harj ‘Hans Gruber Appreciation Society’
(@AussieHarj) reported
from
Walsall Wood, England
@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Claire B 💜
(@KittykatClaire) reported
from
Willenhall, England
@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Hackwood Electrical
(@ajhackwood) reported
from
Dudley, England
Bloody hell @btsport who let this guy ask the stupid questions?
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Neil
(@njhcricket) reported
from
Willenhall, England
@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Carroll
(@LondonCalendar) reported
@btcare horrendous time with very unhelpful #BT help desk. Appalling internet connection, complained they’re sending engineer, now can’t get on internet but won’t turn on mini hub! Adverts are complete lies
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Bogder
(@Bogder2) reported
@daz_grumpy @btsport @rioferdy5 👏👏👏👏 although never gonna happen
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Emily Eccles Piano Tuition
(@EmEcclesPiano) reported
@bt_uk We ordered a new box over a week ago and it's still not arrived, we were told it would to 2-3 days. The order says its complete online. I can't get through on the phone. Please help.
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Ricki
(@Ricki01111240) reported
@bt_uk I've had such a bad experience, with bt. Regarding my orders and aerials and a lady on the phone refusing to give me the head office complaints number. Shambles of a company. I've been with bt for 9 months and 9 months of hell. I will be taking this further
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Pauline
(@nongardener) reported
Is it too much to expect a reliable internet connection? Am I asking too much to expect this from @bt_uk ? Since Feb 2021 not experienced this. #smarthub2 doesn't work had 3! Engineer says old one better. Yet it's like pulling teeth to get one 1/3
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Graeme Ogston
(@gramster) reported
@bt_uk I’ve no idea why you have to close your phone helpline for three hours while you “recognise key workers”. Trying (again) to cancel BT Sports despite being told last month it had been done.
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Brian
(@TheFifthDoctor) reported
Lovely to get an extremely rude scammer calling my @virginmedia landline yet claiming to be from @bt_uk and wanting to “make our devices more secure”. Providers need to get their act together to protect customers from this crap. I shouldn’t have to buy a call blocking phone
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Ray Hickinbottom All views expressed are my own
(@rayhfsb) reported
@bt_uk Hi, Reported a fault 4.6, you said engineer would arrive 9.6, he duly arrived, could not fix fault, said it needed openreach but could not contact them, I've just tried and you are too busy doing something to answer calls, hope u are too busy to take my monthly payment
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Pauline
(@nongardener) reported
@bt_uk @bt_ukOrdered 28/5 never arrived. Another ordered 5/6 that hasn't arrived. If i want to end my contract I'm expected to pay a cancellation fee. Said the condescending female. The service is not what I signed up for. 2/3
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Michael Griffiths
(@M__Griffiths) reported
@bt_uk I’ve had to text to say he is on his way. But no sign of him an also not answering the phone number he has provided. Bit poor this !