BT (British Telecom)

BT (British Telecom) Outage Report in Stourbridge, Dudley, England

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The latest reports from users having issues in Stourbridge come from postal codes DY8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stourbridge, Dudley, England 12/19/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stourbridge, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Stourport-on-Severn, Stourbridge, Wolverhampton, West Bromwich, Dudley, Tipton, Smethwick, Walsall, Kidderminster, Halesowen and Bromsgrove.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWednesbury Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @bt_uk I have contacted plusnet and I know the problem is at their end. I’ve seen complaints regarding this going back as far as 8th April and nobody seems to have any idea when it will be sorted. Shocking they are still taking on new customers when they know they are unable to “port”!

  • BnmPlanet planet.bnm (@BnmPlanet) reported

    @bt_uk Thanks I have written to this address before. I need some sort of ref number for them to pick this conversation so finally I have lines which I am paying for & not receiving full service.

  • KatieReeves85 Katie Reeves (@KatieReeves85) reported

    @btsport really unhappy with your customer service. I mistakenly signed up for a months services on the app at £25 on Saturday as I thought that was where the Tyson fight was aired. Then realised my mistake and had to pay another £25 on bt box office..

  • Saraann991 Sara Campbell (@Saraann991) reported

    @bt_uk Having issues with broadband it’s not connected for some reason

  • achay69 ACH🇺🇦 (@achay69) reported

    @bt_uk Currently have no date available, no indication, days? Weeks? How can we plan? Why is 4g option being offered? Why can't I talk to a person to fix this?

  • Aleem______7 aleem (@Aleem______7) reported

    @btsport @Tyson_Fury Hitting the canvas in this manner has a rebound effect, causing further brain damage 🤔

  • StretfordEndT Tony (@StretfordEndT) reported

    @bt_uk ..without notice. Nobody can organise a simple installation. Honestly. I've lost too much money waiting for the worst firm to do as they have promised. After 2 missed slots an organised, respectful firm would have made us high priority. But no. Same **** service, different day

  • Wictor_Leone ViTU ♪ (@Wictor_Leone) reported

    .....AVOID.... @bt_uk broadband at all costs.... Worst customer experience.. Being charged extra for Broadband Package + "Special Offer" + Part month Charge. I ll change as soon as possible... Any suggestion on reliable Broadband?

  • WelshPrinters Justin 💙 (@WelshPrinters) reported

    @bt_uk @BBCXRay It's more difficult to believe that it was an intentional mistake given the poor treatment to date, being the same company & that I can literally purchase BT sport with a simple click from my Plusnet dashboard 🤔

  • GHornblow Graham Hornblow (@GHornblow) reported

    @bt_uk broadbands been down for nearly 4 weeks, keep having false promises of when it will be fixed. Terrible service and costing me time and money having to take time off work for an engineer that didn’t turn up. Daughters about to take exams and need a reliable service to study