BT (British Telecom)

BT (British Telecom) Outage Report in Oxshott, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Oxshott, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Oxshott, Surrey, England 01/16/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oxshott, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Thames Ditton, London, Redhill, Iver, Leatherhead, Wandsworth, Hounslow, Dorking, Windsor, City of Westminster, Croydon, Wallington, Brentford and Godalming.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomThames Ditton Internet
United KingdomLondon TV
United KingdomRedhill Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Oxshott, England

Latest outage, problems and issue reports in Oxshott and nearby locations:

  • deanwoods Dean Woods (@deanwoods) reported from Horley, England

    @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • susan_pym Susan Pym (@susan_pym) reported from Brentford, England

    To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CaptainMetal666 Tam Tam (@CaptainMetal666) reported

    @bt_uk I am unable to access my inbox right now, for an hour at least, maybe longer. Can look at spam, sent and other folders no problem but inbox produces errors. Signed in and out, on mobile and desktop. Any ideas?

  • b2bfreelancer Emma Edwards (@b2bfreelancer) reported

    @bt_uk our broadband is terrible today. Causing major problems for my remote school learning kids. We live in #altrincham. Network speed insufficient to do anything is the message we get on laptop. Please help!

  • MEGA_AV_INSTALL M.E.G.A. AV (@MEGA_AV_INSTALL) reported

    What is happening with @bt_uk broadband is South London? No service for 7 hours!!!??

  • AThalagavara Ashok Thalagavara (@AThalagavara) reported

    @bt_uk @EE BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met

  • RickyWise86 Arjay #FBPE 🇪🇺🔶 (@RickyWise86) reported

    @bt_uk Any information about the outage in Telford TF2 area?

  • vestachowmein David (@vestachowmein) reported

    @bt_uk I feel terrible for the really helpful people on the end of this, because it is not their fault, but BT "aims" to fix the problem by 6pm on MONDAY! I trust they will compensate me for the cost of the 4G I will have to use to replace the broadband connection they have disabled.

  • emmakirby966 Emma Kirby (@emmakirby966) reported

    @bt_uk another call from BT with no update on when we will have wifi and phone it’s only been 3 months since our original order has to be the worst ever company for there customer service

  • Joseph_k1989 Joe (@Joseph_k1989) reported

    @TomLako @bt_uk @WeAreOpenreach Haha won’t Marcus rashford help ya?

  • sandjcleaning Sandjcleaning (@sandjcleaning) reported

    @bt_uk have a few issues with account. I upgraded but now my download speeds have been reduced I’m now paying for something I didn’t order. I also should have a previous complaint open from when you charged me £400 for an incorrect bill, I still have not had this sorted out

  • ReginaPhalan9e ✨Wear a mask✨ (@ReginaPhalan9e) reported

    @bt_uk Our internet in the NE6 area has been down since 12:30 13/01/2021, Do you have any updates?