BT (British Telecom)

BT (British Telecom) Outage Report in Oxshott, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Oxshott, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Oxshott, Surrey, England 01/08/2026 18:05

January 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oxshott, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Woking, Hammersmith, Hounslow, Fulham, Sutton, Mitcham, City of Westminster, Byfleet, Coulsdon, Wandsworth, Brentford, Kensington and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Oxshott, England

Latest outage, problems and issue reports in Oxshott and nearby locations:

  • deanwoods Dean Woods (@deanwoods) reported from Horley, England

    @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • The__Farmster The__Farmster (@The__Farmster) reported

    @bt_uk - Hi. Got internet and landline through you. But we never use the landline. Don’t even have a phone plugged in to it. Can I get rid of the phone line and keep my internet services? Thanks

  • reddman1975 Simon Roberts (@reddman1975) reported

    @bt_uk so my broadband is down and now I have to rely on @vodafone 😬 anyone who knows me ill see you in 7 days

  • teqz_fn teqz (@teqz_fn) reported

    @bt_uk wifi has been lagging all day getting 1,100 ping in games and 127kps speed fix ur damn internet

  • Comet69 Hayley Currie (@Comet69) reported

    Sick to death paying for @bt_uk for shite network. Keep having to sign in then it says change password despite knowing it! What is going on? Fy8 area.

  • katiegarner_ Katie Garner 🎀 (@katiegarner_) reported

    @bt_uk I’ve private messaged you with regards to my internet being down

  • DolphinTrainer_ Pete J (@DolphinTrainer_) reported

    @bt_uk going on strike... The service is so crap, will anyone even notice? @CWUnews

  • Emma58250829 Emma (@Emma58250829) reported

    @bt_uk No Internet, TV or phone. Happening since 2 days ago, service resumed, now gone again. G32.

  • gill_kirk Gill Kirk 🇺🇦 🌹 (@gill_kirk) reported

    Anyone know who's responsible for "lamp posts" with phone cables in them? One in our area is sounding an ear-splitting alarm - all help much appreciated! @ccbathnes @OpenreachHelp @bt_uk

  • sdd_96 Stephen ☆ (@sdd_96) reported

    @bt_uk Thanks. It’s not a scam call. I got a debt letter for a BT contract that I’ve never taken out. I spoke to the company but wanted to speak to someone at BT too.

  • TitsOut Matthew Titley (@TitsOut) reported

    @bt_uk Yea, you need to send Open Reach round ASAP to sort it out, you also need to refund me costs of having to go to the office as it doesn’t support WFH, and my Sky Multi room subscription as that can’t be used on the EE box. Cheers, my name is linked to my account.