BT (British Telecom)

BT (British Telecom) Outage Report in Oxshott, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Oxshott, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Oxshott, Surrey, England 11/24/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oxshott, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, City of Westminster, Hounslow, Hammersmith, Woking, Caterham, Iver, Fulham, Kensington, Purley, Twickenham, Feltham, Wandsworth and Greater London.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomCroydon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Oxshott, England

Latest outage, problems and issue reports in Oxshott and nearby locations:

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • joanne_c_austin Jo (@joanne_c_austin) reported

    @bt_uk Sorry if you rang I'm in all day meetings today. Can we have the first available please? This is extremely urgent as mom can't call for help given her phone isn't working. I will see if community alarms can provide a back up. Thankyou

  • gallowayosprey Caroline Chilcott (@gallowayosprey) reported

    So @bt_uk one week has passed and still no confirmed date for landline being fixed. No mobile signal here so cut off from 80+ y.o. parents incl one recovering from Covid. Poor service, no sign of engineers @WeareOpenReach.

  • LesleyDill226 Lesley-Anne Dillon (@LesleyDill226) reported

    @bt_uk Why? I had an engineer out to look at my wifi yesterday he doesn’t do hybrid connect so what’s the repair team gonna do? It’s telling me there’s no 4g signal but there is cos my phone is on it.

  • Gray__Z Festive Gray Z (@Gray__Z) reported

    @bt_uk @AndersonAerial1 I still need help

  • DrAdz786 DrAdz786 2.0 (@DrAdz786) reported

    @bt_uk @NHSEngland Got a medical surgery with no phones lines in the middle of the pandemic as you won’t let me pay the bill as no one named on the account. All those named are MIA. You should be ashamed of your god awful service

  • bexsap Rebecca Ellis (@bexsap) reported

    @bt_uk I note my upcoming bill has no reduction for lack of service experienced after Storm Arwen when we were without phone or broadband. Shouldn't this automatically be applied?

  • Kimberl78166237 sheps (@Kimberl78166237) reported

    @bt_uk received my router today - set it up correctly and still not activated. Working from home tomorrow… help.

  • BFGainz23Offica BFGainz23 Offical Page (@BFGainz23Offica) reported

    @BT fibre one connection in SE8 5RZ is so slow i don`t even get speed, we are in an age of full fast fibre, this is just becoming a joke now there are other compaines with 100mbps download & upload with straight to home full fibre speed ,@bt_uk still use older line but no speed

  • MartinV1302 Martin (@MartinV1302) reported

    @bt_uk Yes on iphone safari and Windows PC You log in to your account, follow links on home screen to add products, BT Sport month pass, options are “add and continue” (new customer) or “log in, (yet you’re already logged in, so u log in again and just go round in the same loop.

  • MagicalEmz Emzyma (@MagicalEmz) reported

    @bt_uk hi I had a fault last month which took you a while to fix. I was told there would be compensation but have seen nor heard anything since. Are you able to check for me?