BT (British Telecom)

BT (British Telecom) Outage Report in Oxshott, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Oxshott, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Oxshott, Surrey, England 02/10/2026 14:50

February 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oxshott, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Thames Ditton, Epsom, Croydon, Godalming, Woking, Hampton, Sutton, Mitcham, Hounslow, Wandsworth, Reigate, Feltham and Chertsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomThames Ditton Internet
United KingdomEpsom E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Oxshott, England

Latest outage, problems and issue reports in Oxshott and nearby locations:

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • samkimber24 Sam (@samkimber24) reported

    Faultless service again from @bt_uk customer services. Had to cancel my broadband and tv for my relocation and it couldn’t of been easier! Such polite people on the phone too. Service has always been impeccable from the day I joined.

  • ElizabethSmythe Elizabeth Smythe (@ElizabethSmythe) reported

    @bt_uk Just had a scam call from your "tech dept". Wanted to discuss my internet signal. When I asked for a number to call back, they said just ring BT & ask for the tech dept. It came from 0117 931 2890 but the delay & accent suggested it wasn't a domestic call. Hope this helps!

  • Nicolecmusicx ✨NICOLE CARLIN✨ (@Nicolecmusicx) reported

    @_benwalton @bt_uk Is ur wifi off or not working as having problems with mine

  • kudizemedia Dylan Jones (@kudizemedia) reported

    @btbusinesscare Well I would DM you but it appears that I’m unable to to send anything to you. Formal complaint ref is IMP-107429764. I emailed the person who was supposedly dealing with it on Monday and they haven’t even bothered responding.

  • Halucjan Lucjan (@Halucjan) reported

    @bt_uk You clearly have no real work to do. All customers are happy. Every connection is fibre at 1Gb at least. Service response is 10 minutes, and phone line waiting time is 30secs. Anyone?

  • GibbonOfLiff Cameron (@GibbonOfLiff) reported

    @bt_uk my internet keeps cutting out, as far is I can tell it's just the Ethernet, the wi-fi always stays connected, and best I can tell it's not the cable, because it only has issues between around 4 and 5 am, which is when I happen to want to use it

  • _benwalton ben walton (@_benwalton) reported

    @bt_uk ur wifi is dog ****

  • RoryMuir3 Rory Muir (@RoryMuir3) reported

    @EHChalus @bt_uk We had a similar problem which was solved (fingers crossed) by going onto a cheaper plan that promised slower broadband (but still faster than we were generally getting). Apparently when we were on the faster plan the system kept having a tantrum (at least that’s cont.

  • pixiflora1 pixiflora (@pixiflora1) reported

    @bt_uk hi I've been trying to get through but whenever I try to call the BT help number it's not recognised, probably an issue on my side but I really need help with my router BT hub 2, it has been trying to connect to the internet for 2 hours even with resets it's not working

  • JamesDeacon_ James Deacon (@JamesDeacon_) reported

    @bt_uk want to cancel my sim-only plan… why can’t I do it online?