BT (British Telecom) Outage Report in Oxshott, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Oxshott, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Oxshott, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hounslow, Croydon, City of Westminster, Byfleet, Coulsdon, Wandsworth, Brentford, Kensington, Sutton, Feltham, Greater London, Dorking and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Oxshott, England
Latest outage, problems and issue reports in Oxshott and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Snozdop
(@snozdop) reported
@bt_uk I've logged into my account, using a web browser, on my BT Broadband connection, and there's no button in the "Order your PS5" box to click to get a code. Why? I'm a BT Broadband customer.
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Hitesh Halai
(@hiteshhalai) reported
@btbusinesscare is there a problem with ISDN30 in W1 postcode area right now?
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Dee
(@deekays5) reported
@bt_uk Thankyou. They will not be able to tamper with my service?
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The Big Communi-tea
(@BigCommunitea) reported
@bt_uk You are sadly letting the most vulnerable people we deal with down. The incompetence of BT is staggering. We have written to #PhilipJansen but no reply 7 complaints over the last 5 months, We have been lied to again & again.With nobody taking responsibility. @BTCare
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Marina Coyle
(@Marina__Coyle) reported
anyone else have the misfortune to have to rely on @bt_uk for their phone&broadband? Underground line apparently damaged last Wed, due for repair today, now told prob next Monday! Not one of their special 'Halo' customers, so the attitude is basically 'tough!' Abysmal service
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Mattyb1985
(@Smileyjoe2020) reported
@bt_uk Hi it doesn’t state anything unfortunately that will help me
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Bethan W
(@BethanMW) reported
@bt_uk BT promised they would add no cancellation charge to my account as they had been completely unable to give me functioning internet!! Despite four home visits by the technicians! Finally managed to cancel and I have been hit with a £200 cancellation charge?!? Terrible by BT!!!
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Pat Dunn
(@AstonPat) reported
@bt_uk Your response by DM was unhelpful. I need to check the status of the Wellesbourne area outage and when it will be fixed. Please now direct me to somewhere I can look that up
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Bethan W
(@BethanMW) reported
@bt_uk BT promised they would add no cancellation charge to my account as they had been completely unable to give me functioning internet!! Despite four home visits by the technicians! Finally managed to cancel and I have been hit with a £200 cancellation charge?!? Terrible by BT!!!
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bricks at my window
(@chelsea_oliver) reported
@bt_uk I understand that but I’m not the bill payer either. Our sky bill comes out of a joint account so I have been charged incorrectly. I was on the phone to another advisor who was happy to help then the line went dead. I need the money back that was charged for no reason