BT (British Telecom) Outage Report in Oxshott, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Oxshott, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Oxshott, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, City of Westminster, Croydon, Hammersmith, Staines, Mitcham, Kensington, Guildford, Brentford, Woking, Caterham, Iver, Fulham and Purley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Oxshott, England
Latest outage, problems and issue reports in Oxshott and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dharshini David
(@DharshiniDavid) reported
@bt_uk Cursory search reveals reports of such behaviour for a while - but doesn’t seem to have been clamped down on?
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caesar yongki
(@caesar_yongki) reported
@hammers2468 @BTCare Sometime I wonder what is the use of support system when they don’t give validated solutions to problem on their network. After no response from the team for 4 months I was referred to @Farahs_tools and they immediately help me restore order to my account
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Danielle ❤️
(@DanniLongx) reported
@bt_uk been trying to sort an issue out at my business for 2 days since you’ve disconnected the wrong phone line and now we have no broadband! Nobody seems to know what they’re doing or can solve the problem!
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Danae Denna
(@DanaeDenna) reported
@bt_uk Why internet is not working? Your clients must be a joke for you, more than 8 hours without conexion. Is BT paying for the inconveniences this is causing me? 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Struddles 💙💜💙
(@truddles76) reported
@bt_uk absolutely disgusting treatment today, new customer, already waited 48 hours for my broadband to kick in and now I have to wait till Monday for an engineer! People are now losing paid work due to your lack of customer care 😡😡😡
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Struddles 💙💜💙
(@truddles76) reported
@bt_uk @bt_uk absolutely disgusting treatment today, new customer, already waited 48 hours for my broadband to kick in and now I have to wait till Monday for an engineer! People are now losing paid work due to your lack of customer care 😡😡😡
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Smudger
(@Smudger7404) reported
@bt_uk I have noticed that the cable into my home has some minor damage to it. This is from the junction box on our wall join to pole, down into our house exposing the bare wire inside. Who do I speak to for a repair on this please? Thanks!
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Dewi Roberts
(@DewiRob22) reported
@bt_uk So no job yet waiting to see if she gets benefits and child support she was made to get a mobile contact for £ 50 a month for her ex partner but she pays for that as well from bt
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Holly James
(@hollyj_writer) reported
@bt_uk Hi Colleen, we have managed to sort it thankfully. However, my upset remains at the poor consideration of the elderly and vulnerable by BT, which was my main point. It isn't acceptable.
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Danielle ❤️
(@DanniLongx) reported
@bt_uk When can you fix a problem you’ve caused for two businesses with no phone line or broadband anymore, which is massively effecting our business!