BT (British Telecom)

BT (British Telecom) Outage Report in Oxshott, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Oxshott, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Oxshott, Surrey, England 12/31/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oxshott, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hounslow, Hammersmith, Wandsworth, City of Westminster, Brentford, Kensington, Sutton, Feltham, Greater London, Dorking, Walton-on-Thames, Godalming and Chertsey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Oxshott, England

Latest outage, problems and issue reports in Oxshott and nearby locations:

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardP_HTFC Richard @ Horsham Town FC (@RichardP_HTFC) reported

    @MarcAllera @bt_uk Shame you can't help your existing customers

  • chrisdeme1978 Chris Demetriou (@chrisdeme1978) reported

    Ironic! Watching #theoneshow discussing how unreliable virgin media’s broadband and once again my own @bt_uk broadband goes down again! Once again been intermittent for 2 days #notjustvirginmedia

  • michaelc1961 M (@michaelc1961) reported

    I just received a cheque from @btsport I mean who even uses cheques these days - they owe me £25 and I get a cheque for £24.19 Try paying them with a cheque! No prize for guessing what they would say to that - never EVER buyING anything from BT again as long as I live

  • tbarr_ tbarr (@tbarr_) reported

    @bt_uk I'm two weeks on with still no Internet. I'm well passed a text to test my line. I've probably got the most tested phone line in the UK given how many times I've had to phone. A complaint has been raised with @Ofcom also as its been a shambles from yourselves so far.

  • en_tee_ef_cee Cobblers (@en_tee_ef_cee) reported

    Yet another broken promise of a call back from @btbusinesscare, only to be hung up on again. Awful, awful, awful customer service!

  • Rick63659500 Rick (@Rick63659500) reported

    @bt_uk Please can you cancel my contract please. I can't get the broadband you advertise and this has been a problem since the contract started

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • judybrace10101 Judy Brace (@judybrace10101) reported

    @bt_uk our wifi has been down since 10.45 today, online messages have said it will be fixed shortly for the last 3 hours. Where can I find out the truth???

  • grannypatt Pat Waistnidge (@grannypatt) reported

    @bt_uk Broadband speed problems. Contacted via Twitter. Great service. New router and YouView box supplied. Engineer visit twice. Direct Twitter contact and several phone calls resulting final one yesterday folllow-up asking if all ok. Satisfied customer.

  • chrisdeme1978 Chris Demetriou (@chrisdeme1978) reported

    @dadzoola @bt_uk Ropey does not do it justice. Every 4-6 weeks I’ve had the same problem lasting 3/4 days a time since last summer. Want to tell them where to go but don’t want to get tied into another contract as we are trying to sell house! Just so bored of it all