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BT (British Telecom)

BT (British Telecom) Outage Report in Oxshott, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Oxshott, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Oxshott, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Brentford, Westminster Abbey, City of Westminster, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Guildford, Feltham, and Purley.

CityProblem TypeReport Time
Hammersmith Wi-fi 10 hours ago
Hammersmith Internet 15 hours ago
Croydon Internet 18 hours ago
Hammersmith Internet 18 hours ago
Croydon Wi-fi 1 day ago
Hammersmith Wi-fi 1 day ago

Community Discussion

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BT (British Telecom) Issues Reports Near Oxshott, England

Latest outage, problems and issue reports in Oxshott and nearby locations:

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • Goonerlover69
    ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • anton_georgiou
    Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • londonsnewbie
    Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • KristinaWallen
    Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Carmadgaz
    Gareth Reece (@Carmadgaz) reported

    @bt_uk Thank you Aled 👍. I will be as soon as their CS line opens! I would of thought doing it through their shop would of automated the process... Quick look online suggests it's not an uncommon issue 😓

  • bansealgair
    gilly diviani (@bansealgair) reported

    how many Open Reach vans does it take to fix bt broadband in Bowmore? 3 at the foot of the Marine @bt_uk broadband down since Friday

  • GGZiiSocial
    GGZii (@GGZiiSocial) reported

    @bt_uk 20down and 3 up for £60. World class service in this area

  • jayde1503
    Jason Thrower (@jayde1503) reported

    @clarap79 @BTCare Hello, not sure if this will help or not but can you not hotspot from a phone to your sons iPad while waiting?

  • realmagicstu
    MagicStu (@realmagicstu) reported

    @bt_uk You just litterly bloody lied to me in dms. I was assured by your engineer today my service would be restored!!! You the worst company i have ever dealt with.🤬

  • Michael23529243
    Michael Kiernan (@Michael23529243) reported

    @bt_uk Never mind, your company clearly don’t care about customer loyalty… Never mind the fact that I have been a customer for years it clearly does not matter… I know it’s not personally your fault but it’s your companies fault. I have paid you dutifully for god knows how many years

  • Mark90959441
    Mark (@Mark90959441) reported

    @bt_uk terrible company, they was supposed to close a phone line account over 4 years ago when moved house, we set up a new line and number, with them, BT did not close old account and now have debt agency chasing us, terrible lying company

  • MikeGalloway
    Mike Galloway (@MikeGalloway) reported

    @bt_uk Earlier today after what seemed like being transferred between 5 different call centre queues I was answered by one of your Indian call centres. I should have been called back within 1 hour (14:35) but still not heard back. Why is it that BT is now worst in the UK?

  • Evans19Jayne
    jayne tripp (@Evans19Jayne) reported

    @bt_uk Bill no M129SL gb 10992985 ann Howard she was charged 54.60 instead of 35.10 for a late payment. She didn't receive any reminder or letter due to postal strike. Times are hard and this feels a little excessive considering she has been a loyal customer.

  • realmagicstu
    MagicStu (@realmagicstu) reported

    @bt_uk If my line is not restored by tonight as promised, that would be 9 days without service. Im super annoyed by you but also fully aware why. My neighbours are all in. the same boat no connection for 9 days due to cable being replaced. If its not resolved, im seeking compensation.