BT (British Telecom) Outage Report in Oxshott, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Oxshott, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Oxshott, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Greater London, City of Westminster, Hammersmith, Sutton, Croydon, Redhill, Wandsworth, Brentford, Hounslow, Isleworth, Richmond, Godalming, Kingston upon Thames and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Oxshott, England
Latest outage, problems and issue reports in Oxshott and nearby locations:
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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tjl89
(@Red4life89) reported
@btsport It’s her problem when I have a Stella and slap her around because my ******* supper is cold
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emma nightingale
(@flossy_emma) reported
@BTBusiness your sales team have sold me a digital line and cut off my land line. Now my business line has been dead for 2 weeks. MY ORDERS RELY ON MY PHONE LINE! I have logged a complaint, no one is helping! Your service is appalling. My order ref BT226257PR. @btbusinesscare
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Kerry Clements
(@KJ85) reported
@bt_uk we're here to help, that's a joke. 10 days of your empty promises and apologies, and still no internet, I've waited in for 20hrs+ this week for an openreach engineer to show up. But they never do.
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Gifty Akuamoah
(@GiftyAkuamoah1) reported
@bt_uk Hi, I just signed up to BT Mobile but after comparing prices I realised how expensive it is, even compared to EE. Can I cancel?
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Ann
(@SpikeMari) reported
@bt_uk PLEASE HELP!!!Our school has been without internet since Friday - all planning is stored on the cloud which we can’t access. Phone lines are down too. How long will it take for an engineer to arrive? Staff are stressed. Help!!!
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oaajay
(@OAA050) reported
@BTCare i Just spoke to Sean from Newcastle, i have had a great service from BT until my speeds dropped to 20MBps, I was guaranteed 100Mbps as a minimum, I am not one to tweet, but when speaking to him i Got told my options were to leave or to sign a new 24month contract
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Mark Malone
(@markmalone91) reported
@bt_uk Still not working, don't worry, we are coming to renew with you guys and it won't be with you.
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Ameerkat
(@Ameerkitty) reported
When @bt_uk sent a letter saying they were digging up the road a few blocks down, they failed to mention they'd get creative and block my driveway with zero notice. In a road where I'm not allowed to get a permit no less. Cheek of it.
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Michael
(@Hiro1984UK) reported
@bt_uk I'm a customer on your Essentials package. Have received an email saying I can't renew as I've failed the eligibility checks. *nothing* in my circumstances have changed - can you advise urgently please what I need to do?
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Kerry Clements
(@KJ85) reported
@GordonW88378333 @bt_uk Hopefully you'll get to speak to someone who can do more than open a complaint. That's all I get day 10 with no broadband!