BT (British Telecom) Outage Report in Oxshott, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Oxshott, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Oxshott, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Croydon, Sutton, Richmond, Hammersmith, Godalming, Brentford, Kingston upon Thames, Thornton Heath, Wallington, Hounslow, Guildford, Wandsworth and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Oxshott, England
Latest outage, problems and issue reports in Oxshott and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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YT
(@TYKCAZ) reported
@bt_uk @OpenreachHelp had issues earlier not being able to access some services on my broadband and now BT internet is completely down with no access to anything, no notification or indication that there is a problem with service on the status website. Fix asap and comp for time.
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Julie Mallon 🏳️🌈🎮
(@gamerchick82) reported
@SToumazi @bt_uk yes same issue can't get online on ps5, my day off as well to play some MW2, come on @bt_uk
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Ricky Clegg
(@ricky_clegg) reported
@bt_uk whats annoying me the most is your status service says there are not faults... When you have a NAT or DNS issue and loads of us are suffering. UPDATE YOUR STATUS PAGE!
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Jordan Nocher
(@JordanNocher) reported
@bt_uk can I get some help? Everything working on PlayStation, connected to PSN and everything else but can’t use nothing because of Nat type failing
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Mert
(@mertamcaoglu) reported
@bt_uk my ps5 is giving me a nat type failure when connecting to the internet, I see several people on here experiencing dame problem, when will it be fixed?
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John
(@official_jobby) reported
@bt_uk huge spikes in reports .. over an hour wait (and counting) with online support, 2 hub resets and you're still insisting there isn't an outage and it's my hub? Get a grip and start communicating with people!
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MARSH
(@marshoud1234) reported
@bt_uk Been having issues connecting to servers in different games (PC) and opening websites related to them since this morning, is this a bt issue as i cant seem to get through for an advisor ?
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Kevin Oliver
(@KevinJOliver) reported
@ring @bt_uk when is this issue going to be fixed?
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xJoeyzzz
(@xJoeyzzz) reported
@bt_uk Yeah fix your WiFi
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Kate Curtiss
(@immskate) reported
@mikw650 @bt_uk Thanks @Twitter for finding the answers I’ve been looking for - been rebooting my router for the last few hours with Alexa and Ring not working. Now realise it’s not just mine 👍🏻👌🏻