BT (British Telecom) Outage Report in Oxshott, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Oxshott, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Oxshott, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Brentford, Westminster Abbey, City of Westminster, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Guildford, Feltham, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 37 minutes ago |
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Internet | 6 hours ago |
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Internet | 8 hours ago |
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Internet | 8 hours ago |
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Wi-fi | 18 hours ago |
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Wi-fi | 21 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Oxshott, England
Latest outage, problems and issue reports in Oxshott and nearby locations:
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Daniel Fellows (@danfellows) reported from Camberwell, EnglandHey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Kieran Shew (@shoeburger) reported from Merton, England@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Jack Teh (@JackTeh96) reported from Hammersmith, England@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Lloyd Cook (@mrlloydcook) reported from Lambeth, England@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@btsport why are you not making it easy for your customers to pause your service like sky
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JorG (@spanishgeo) reported from Merton, England@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Jenni Hibbert (@jhibbert1) reported from Hammersmith, England@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Ali Abedi (@sahabedi) reported from Merton, England@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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JorG (@spanishgeo) reported from Merton, England@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Oliver Boito (@ollieboito) reported from Whyteleafe, England@bt_uk Still having issues unfortunately
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Craig McRae (@craig_mcrae) reported from Lambeth, England@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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steven mapes (@stevenamapes) reported@bt_uk @mapesdave Forced to a digital service without it being tested having been on a. Analogue line all his life and at that property for 40 years without issue. Why are you targeting and cutting off vulnerable people without testing a service is fit for purpose. Lawsuit time I guess
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Amari Anthony (@AmariAnthony6) reportedTime to cancel my @btsport it seems, unless they can add f1 to my package, skysports will get my money. Been with bt from the start now I’ve to find my sport elsewhere #dazn
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The Real Gambolputty of Ulm 🎮🤘👨🦼🎨 (@Gambol_Putty) reported@bt_uk is 01924922932 one of your call centre numbers? I've just had a phone call from someone claiming to be BT Open Reach when I'm not even a customer of yours.
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Tim Hale (@tim_hale97) reported@bt_uk No connection to servers but can still browse the web. Used ipconfig commands, disabled firewall, checked my router settings to see problems in my area, nothing has changed. Only thing I can think of is the new digital voice thing with the phones but I don’t use that, any help?
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MasonsMutt (@MasonsMutt) reported@xxsnzz @bt_uk What issues have you had? Maybe you could ask for a deadlock after going down the ADR (alternative dispute resolution) I have contacts in the industry so may have some ideas on how to get it sorted.
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Steven Malin (@Malin_Rig) reported@bt_uk Hi, could you advise the status of the broadband network for Edinburgh region? Internet been down since 13:00 usual switch off / on etc not resolved. Thanks
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𝘒𝘶𝘳𝘵 (@ThisisKurrrt) reported@bt_uk How do I know if my current sim card on BT Mobile is 5G ready ? I am awaiting my iPhone 13 but never had 5G phone before, thanks
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mark macfarlane (@markmacfarlan76) reported@bt_uk Can’t I just request a replacement hub? It’s never been the same since I got the hub 5 as I’m not paying for an engineer if they can’t find any faults I’m paying for a service that’s not fit for use
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Mark Hinchcliffe (@hinchcliffem) reported@bt_uk Hi. Your server has gone down again so our baby monitor doesn’t work. Please can you fix ASAP this is 3rd time in 3 days.
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Ben wilson (@Bennybadboy8) reported@bt_uk Are internet is down in Hythe Kent Any problems in this area toddy