BT (British Telecom) Outage Report in Oxshott, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Oxshott, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Oxshott, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Godalming, Greater London, Brentford, Hammersmith, Croydon, Woking, Hounslow, Fulham, Sutton, Mitcham, City of Westminster, Byfleet, Coulsdon and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Oxshott, England
Latest outage, problems and issue reports in Oxshott and nearby locations:
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Emma Hands
(@Em_Hands) reported
from
Twickenham, England
@bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail
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antonio
(@antoniofrank82) reported
from
Brentford, England
I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Worcester Park, England
@DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Jai Mistry
(@j_dip) reported
from
Hounslow, England
@bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Nat 💕
(@Silcox777) reported
from
Worcester Park, England
@bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Al Sarpong
(@albsar1970) reported
from
Kensington, England
Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cheesychops
(@rocksteadypoo) reported
@bt_uk Hi - I've DMd you but the auto response didnt suggest I'd get a reply. I just need help setting up digital voice please
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Helena Riches 🕷🇪🇺🐝💙
(@HelenaRiches) reported
@bt_uk That's really helpful Tasha, thank you. Text option doesn't come up on desktop site, which is strange (and unhelpful - online report is easier as mobile signal's poor here). Desktop site just gives options for wifi/broadband tests. We've now sent text about current issue though.
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Christopher
(@berwickc77) reported
@BTCare We have no mobile signal and haven’t locally for a few days. Obviously due to the weather there are going to be issues, but your website and signal strength checker says there are no issues. The 3 users in this house (2 BT 1EE) all have the same issue so not the phones!?
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DAWN COOPER
(@larlmama) reported
@bt_uk Eventually got through hopefully all sorted several errors from BT but all noted . Thanks
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Jordan Gardner
(@JordanG78435789) reported
@bt_uk Don’t go with BT if you want your internet to actually show up. They work with OpenReach who never send engineers when they apparently book them in. Most providers work with openreach other than Shell Energy. Wish I went with Shell as it’s two weeks past the installation date.
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Paddy Worboyes
(@Pworboyes1995) reported
@bt_uk My internet is still down, ME6 5AB area. When will it be sorted? Doesn’t show anything on website but it’s down
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@ellenconlinhair
(@ellenconlinhair) reported
@bt_uk where is Customer Service#findphilipjansen- £2.6mill a year and his thumb is up his backside!
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will aitken
(@aitken_will) reported
@bt_uk can you fix my broadband please it has been > 36 hrs 01580 890775 no ETA on fix, no intel from support lines.
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Jonny says Join a Union
(@Jonnyishh) reported
Anyone on @bt_uk having issues with their broadband today?
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Max Manders
(@maxmanders) reported
@bt_uk A random care home company has inadvertently set up call diversion to my mobile. I've tried reaching the company via email, social media, non-emergency police etc., with no response. I've blocked the number but still getting voicemails. Can you DM to help/break diversion?