BT (British Telecom) Outage Report in Oxshott, Surrey, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Oxshott, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Oxshott, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Brentford, Westminster Abbey, City of Westminster, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Guildford, Feltham, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 4 hours ago |
|
|
Internet | 4 hours ago |
|
|
Total Blackout | 8 hours ago |
|
|
Internet | 11 hours ago |
|
|
Wi-fi | 1 day ago |
|
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Oxshott, England
Latest outage, problems and issue reports in Oxshott and nearby locations:
-
Sukh Thind (@SUKHTHIND) reported from Hounslow, England@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
-
DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
-
victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
-
Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
-
Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
-
Sukh Thind (@SUKHTHIND) reported from Hounslow, England@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
-
victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
-
Kristina Wallen (@KristinaWallen) reported from Richmond, England@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
-
⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
-
Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
-
Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
-
Sukh Thind (@SUKHTHIND) reported from Hounslow, EnglandDisappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
-
Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
-
JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
-
Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
-
Livvy (@londonsnewbie) reported from Hounslow, England@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
-
victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
-
Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
-
Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, EnglandWhy is my broadband not working in West London @bt_uk?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Timmy C (@timmycb5) reportedHey @bt_uk I'm trying to work out if I can have my BT tv in more than one room at a time, but I don't seem to get the option to add "extra room" despite having a fast enough internet. Any help?
-
RyanQ (@kiwi5755) reported@btbusinesscare I'm not wasting any more of my time or money with your company. You've cost me over £1000 and 10 hours of my time that I'll never get back. But your potential customers should be warned of the shocking way they'll be treat in the future. #AVOID
-
jon williams (@jon16923) reported@bt_uk why is it the maximum home broadband speed you can offer me is 45mbps gone down by 5mbps in 2 years yet I can get 150mbps on your 5g mobile network is there any point in keeping my home broadband with you when I could be paying less and getting a better service
-
Anne Graham (@AnnaGra65143872) reported@bt_uk Interesting there is no mention of dealing with Openreach when you are trying to identify and organise the work required on your property to fix BT's damage but once there is a problem suddenly BT has no responsibility. #BTDONTCARE
-
Alan Braithwaite (@AlanBraithwaite) reported@bt_uk Okay I can see that. Thanks. I now need to reconfigure the two accounts I have in the house down to one. Last time i tried this it was a complete nightmare. How do I get to speak to an adviser? I have to say I hate the @BTGroup experience with a vengeance.
-
Daron Smith (@EndoLuminalEndo) reported@BrennanSurgeon @bt_uk Interesting that BT don’t feel able to communicate with a different branch of BT when there’s an imminent problem… It would be like you telling the patient to call a urologist from theatre if there was a problem you needed one of us for instead of you calling yourself… V odd
-
SerenaL (@5serena5) reported@bt_uk I’ve reported it and apparently you can’t fix until Monday- which personally I think just isn’t good enough… not that it’s your fault thank you anyway for reaching out 🙏
-
Robbie Boyd🎙 (@robbieboyyd) reported@bt_uk 3 times now Ash, now using my data. To follow instructions on app. Still getting nowhere, light on *** is blue but service is out of range.
-
Joe (@Physi_Joe) reportedThanks to @bt_uk ‘s unbreakable wifi we just spent 1 hour without internet OR mobile signal. Love it 👌🏼 #SarcasmAlert
-
Sophia Amelia (@SophiaAmeliaUK) reported@bt_uk cs is the worst Iv ever experienced. Took an extra £113 out of my account for ‘unreturned’ equipment (not true), then lied to me twice abt refunding after I begged and cried to them bc I have no money to even buy food til they refund me #heartless #terrible #wheresmymoney