BT (British Telecom) Outage Report in Oxshott, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Oxshott, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Oxshott, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Woking, Walton-on-Thames, City of Westminster, Sutton, Croydon, Fulham, Hounslow, Godalming, Wandsworth, Tadworth, Hammersmith, Caterham, Reigate and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Oxshott, England
Latest outage, problems and issue reports in Oxshott and nearby locations:
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Andy Gaffey
(@andy_gaffey) reported
from
Lambeth, England
@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DollParts
(@Doll_Parts85) reported
@bt_uk I’ve been trying for over a week to sort our broadband for our new build but your system still says it’s updating so can’t show me any deals. I’ve spoken to you and you said the line isn’t live. I’ve been told it is. Help
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AdamOnRadio
(@ATOnRadio) reported
@bt_uk I'm having really bad issues with my WiFi it's got to he point where I'm now using a mobile hotspot. Whenever I try connecting it says incorrect password when it is clearly correct
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RedManc
(@kr11merc) reported
@StephenConlon7 @btsport Yep! But why? I often check what they have to say v the game and it’s so biased towards Utd! Thinking of putting in a complaint for false reporting!
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Adam Chappelow
(@chappers_mufc) reported
Keown gives dalot motm, clearly paying zero attention to the match, poor Scott🙄 #btsport #MUFC
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Lola Podengo
(@LPodengo) reported
So we were rubbish in the first half but excellent in the 2nd. And @btsport and @mrjakehumphrey decide to focus almost entirely on United’s poor 1st half. No other club is treated like this in the media. #MUFC
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Aideen O'Halloran
(@HalloranAideen) reported
@bt_uk My broadband router is not working despite attempts to reboot/reconnect/return to default setting (no lights) which means that my Wi-Fi dependent landline is also not working and it is not possible to register my fault via website or call anyone. Please advise on how to resolve.
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One7TOut
(@One7TOut) reported
@bt_uk I understand you can't control another company's availability but you're still my service provider and you've failed to meet your contractual obligations/guarantees regarding speed and time to fix. It doesn't sound a good idea to have these if there are parts of the network you
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Oscar Delta
(@ODChivers) reported
@bt_uk but read the small print. BT have terrible customer service record.
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Shauna
(@5hauna) reported
@bt_uk I need to cancel my broadband appt as someone was supposed to sit in for me but they have cancelled and I have work. There is no option for me to cancel or change appt. What do I do??
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MsJanGraham
(@MsJanGraham1) reported
@bt_uk I would get excited if I didn't have to make my weekly call to you to try and fix my broadband issue. 4 Cube engineers and 1 BT Openreach engineer has still not fixed the issue. Will phone again tomorrow - only my SECOND call this week