BT (British Telecom)

BT (British Telecom) Outage Report in Oxshott, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Oxshott, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Oxshott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Oxshott, Surrey, England 01/16/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oxshott, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Guildford, Hammersmith, Greater London, Croydon, Thames Ditton, Redhill, Iver, Leatherhead, Wandsworth, Hounslow, Dorking, Windsor, City of Westminster and Wallington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomGuildford Wi-fi
United KingdomHammersmith Total Blackout
United KingdomGreater London Wi-fi
United KingdomCroydon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Oxshott, England

Latest outage, problems and issue reports in Oxshott and nearby locations:

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • _becki_d 🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stevegaughan1 Christmas StEve (@stevegaughan1) reported

    @bt_uk So your solution is for me to cancel my current plan with yourselves because it’s rubbish and get an alternative, more expensive option ? It’s almost like you’ve deliberately made my service unreliable / non existent.

  • AndrewJFrizzell 𝔸𝕟𝕕𝕪 𝔽𝕣𝕚𝕫𝕫𝕖𝕝𝕝 (@AndrewJFrizzell) reported

    .@BTSport whats going on with the app? I’ve had to re login five times today trying to watch @btsportrugby @ChampionsCup

  • mummyemptyarms Charley D 💙 (@mummyemptyarms) reported

    @bt_uk The stress caused by this is completely unnecessary. We have had not had any written communication to apologise for what's happened except on here where I've had to chase you. My husband has called several times. Due to poor signal in our village our calls have been cut off.

  • jhutchy54 Janet Hutchinson (@jhutchy54) reported

    @bt_uk Nothing the lady left me on hold while she looked into the problem. I have spent countless hours over the last few weeks trying to resolve the issue and this isn’t the first time I have been cut off with no one calling back. Disgraceful

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    Day 25 of no service. No telephone no internet no call from complaints resolution team at @bt_uk No update from @OpenreachHelp Definitely no engineers. Just take your money and run #Communicationsombudsman

  • mummyemptyarms Charley D 💙 (@mummyemptyarms) reported

    @bt_uk We are having to wait around for BT to contact us when I will repeat again, this is not our fault, BT caused this issue. We should not have to wait to hear from BT. They should be actively trying to resolve the problem AS QUICKLY AS POSSIBLE.

  • mummyemptyarms Charley D 💙 (@mummyemptyarms) reported

    @bt_uk The engineer needs to come out today and sort it out. We also need to speak to them in person so they know exactly what the problem is rather than rely on BT's incompetence. Please confirm they will be visiting today to fix the problem. If not pm me & a member of BT can ring me.

  • bamxbam89 Gemma Craig (@bamxbam89) reported

    @bt_uk Had issues with my bt box. The TV repeatedly turns on and off. 2 TV’s have broken and we’re now on our third. It’s clearly a box issue and not a TV issue. We had a new box a few months ago but it’s still happening. Currently paying £80 a month for this. How do I cancel?

  • sharon42409998 sharon (@sharon42409998) reported

    @bt_uk I’m furious, spent 1 hour on the phone today ,after feeling I’ve been pushed into a package which I wasn’t given the full information. I opened a complaint, within hours I’ve been told the complaint been closed? I’ve had no contact from yourselves to discuss an outcome .

  • stevegaughan1 Christmas StEve (@stevegaughan1) reported

    @bt_uk My service with you was PERFECT for 2 years, the deal expired and I set up a new one for a lower cost a month ago and it’s been truly awful. Same address, same equipment, totally different level of service.