BT (British Telecom)

BT (British Telecom) Outage Report in Nutfield, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Nutfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nutfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Nutfield, Surrey, England 01/24/2025 05:05

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Nutfield, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Leatherhead, Mitcham, Hampton, Epsom, Carshalton, Purley, Worcester Park, Walton-on-Thames, Surbiton, Orpington, Crawley, Thornton Heath and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Nutfield, England

Latest outage, problems and issue reports in Nutfield and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • donna_pettitt Donna Pettitt (@donna_pettitt) reported

    @bt_uk None of the above, they have been a customer for over 20 years and their phones and broadband were disconnected in error and now they have to wait for reconnection

  • superbertie Chris Yates (@superbertie) reported

    @bt_uk You only guarantee 1.mb, but fail to meet that consistently.

  • MagnusMcKay MagnusMcKay||BLM (@MagnusMcKay) reported

    @bt_uk Turns out it was you throttling my net, it calmed down after 10pm. Hardly fair that you're cutting your customers with the slowest internet's speeds in half. I pay £30 for an already substandard service, why are you now crushing my speeds so badly at peak times?

  • RobbieJStern Robbie Stern (@RobbieJStern) reported

    @SkyUK If you're putting up my bill... any chance you could provide me with a decent router. Constant drop outs & poor signal reach (no it is not too many items connected as my @bt_uk router never had any issues) is getting irritating.

  • Andy_Stunell Andy Stunell (@Andy_Stunell) reported

    @bt_uk DM sent. Channels still not working

  • RampantRyanJack Going to the Euros Ryan Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RampantRyanJack) reported

    @StevieMcGarry85 @btsportfootball @btsport Last night was one of our worst defensive performances of the season and it didn’t help that the ref was useless. Clear dive for the Antwerp penalty. We lost our RB and captain 25 minutes in.

  • TheDogFix MatDixon (@TheDogFix) reported

    So you’ll respond to me cancelling my direct debit more quickly than to my complaint?!?! @bt_uk that tells me everything!! Absolutely vile company!!

  • i_dwrites Iona (@i_dwrites) reported

    @bt_uk access my online account to see the bill *because you've closed my account.* As I said everyone's been really polite and I understand it's a stressful time but this has been the worst customer service experience of my life 🙃

  • GMcKeegan Gary McKeegan (@GMcKeegan) reported

    @btbusinesscare I’ve already made a complaint but have had been unable to further it.

  • i_dwrites Iona (@i_dwrites) reported

    @bt_uk I'm calling again this morning. Empty platitudes are nice but it's not normal to have had over a year's worth of problems with the same company. Once I can understand, but for there to be a different problem after every phone call is unreal.