BT (British Telecom)

BT (British Telecom) Outage Report in City of London, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of London, Greater London, England 02/05/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near City of London, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Streatham, London, Radlett, Bromley, Tower Hamlets, Woodford Green, Hackney, North Finchley, Southwark, Islington, Nine Elms, Bushey, Harringay, Tottenham and Worcester Park.

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City Problem Type Report Time
United KingdomStreatham Internet
United KingdomLondon Internet
United KingdomRadlett Wi-fi
United KingdomBromley E-mail
United KingdomTower Hamlets Internet
United KingdomWoodford Green Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • benthomas95 Ben Thomas (@benthomas95) reported

    This game is shocking. Villa can’t retain possession, poor decisions in the final third, poor delivery. There’s also some shocking commentary from bt sport #NEWAVL #btsport

  • SeanSweeney09 Sean Sweeney (@SeanSweeney09) reported

    @WestHam The worst version of this. Get the @btsport commentary with the silence and the sound of the post. This video doesn’t give it justice.

  • MarkKnapman Mark Knapman (@MarkKnapman) reported

    @SkyHelpTeam hi. I can see you’ve had lots of queries with no response for 12 hours. So if you’re not planning on giving everyone an update on the outage in DY8 and surrounding area can you let me know the exit fee for when I move to @bt_uk please?

  • WeekendWorrier Mark (@WeekendWorrier) reported

    @BenChittock @bt_uk @Scotlandteam I’ll take that. Just standing up for what I believe in and corporate bullying to cover up poor customer service is worthy of a fight. Done now, tonnes of wasted energy and bad blood over a small amount of money. Will never put a penny of revenue their way.

  • ShivDineva Siobhan Dineva (@ShivDineva) reported

    To say I’m appalled by the service received so far from @bt_uk and @OpenreachHelp @WeAreOpenreach is an understatement. 1 week with no internet, 2 kids to homeschool and a business to run is unacceptable. Still awaiting managers callback from yesterday. Not good enough 😡

  • Owain_1875 Owain Lacey (@Owain_1875) reported

    @bt_uk I already have an engineer booked for Monday but when you pay £60 a month for a service you don’t expect to lose it for a weekend.

  • coopzy12 Claire Couperthwaite (@coopzy12) reported

    Wtf @bt_uk a cold call at 7.20am on a sat morning really

  • AVFC91 CJ 🦁 AVFC (@AVFC91) reported

    @btsport please get new commentators, Christ on a bike I thought the game was bad but these numpties are even worse.

  • johnwredfern John Redfern (@johnwredfern) reported

    @bt_uk  macOS BT Customers continually being let down with their BT Virus Protect internet security having had no Firewall now for months, when will we get this service we pay for that @bt_uk are failing to provide?

  • johnnyspurs85 Johnny (@johnnyspurs85) reported

    @btsport are really scraping the barrel with these pair of ‘commentators’ tonight. The token woman with a stupid accent just doesn’t help. Now where’s that mute button?