BT (British Telecom)

BT (British Telecom) Outage Report in City of London, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of London, Greater London, England 01/12/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near City of London, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, London, Finchley, Fulham, Balham, Tower Hamlets, Southwark, Leyton, Croydon, Lewisham, Golders Green, Hackney, Belsize Park, City of Westminster and Bermondsey.

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City Problem Type Report Time
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomFinchley Internet
United KingdomLondon Internet
United KingdomFulham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • edens_mfc Eden 🇺🇾 (@edens_mfc) reported

    @btsport never doubt the spanish clubs again

  • sjdg78 sammy gibson (@sjdg78) reported

    @btsport as long as it says football I never want to see the so called crap you call sport you want to add #asheswhatisthat only football for the match I want thanks

  • Dan22973818 Dan (@Dan22973818) reported

    There as never been a bigger example of a lack of class than @btsport this ashes. Literally nobody is watching it but even worse there has never been a worse anchor than Matt Smith! He’s an ill informed ****!

  • harrypowell03 Harry Powell (@harrypowell03) reported

    @btsport Please never let these commentators commentate on an Atletico game again there awful, amount of bias towards Porto is horrendous

  • dearbhla17 Déarbhla Sloan (@dearbhla17) reported

    @bt_uk Hi @bt_uk - is it possible to get someone to talk to re: an installation issue. Was meant to be installed 26/11, then 3/12, then 17/12 and now 30/12?? Thanks

  • Ricks41702158 Ricks (@Ricks41702158) reported

    Ashes time !!!! Weather is horrible ! Electric fire on Cuppa in my hand Curtains closed Buzzer off Blanket on sofa. Give us the cricket @btsport #TheAshes Come on England @englandcricket

  • DAVIDFARRANT8 Be honest, that's it. (@DAVIDFARRANT8) reported

    @Milburn945 @btsport Didn't realize that, sucks for people who don't have it

  • donlemons DonLemons who needs flags ! (@donlemons) reported

    @btsportfootball @btsport So presenter for the game gets up and walks off set onto a cricket set ...wtf ! I DONT want BOXING, I dont want cricket, I dont want admans ******* wet dreams of hooking in every passer-by on to their ad channel, Fing sh!ts

  • MatthewLumby Matthew Lumby (@MatthewLumby) reported

    @btsport Here we go. Six weeks of terrible BT coverage and all night betting adverts. Somehow even messed up the sound right at the start. #Ashes

  • RealDavidHardy David Hardy ❤19❤ 💚📝📷⚽🎸🎭 (@RealDavidHardy) reported

    The feed on the @btsport app is awful.