Is BT (British Telecom) having an outage in Higham, Kent, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Higham, Kent, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Higham, Kent, England

September 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (60.27%)
  • Phone (15.75%)
  • E-mail (8.90%)
  • Wi-fi (6.85%)
  • Total Blackout (5.14%)
  • TV (3.08%)

BT (British Telecom) Outage Map Near Higham, Kent, England

BT (British Telecom) in Higham, Kent, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Higham, Kent, England

Latest outage, problems and issue reports in Higham, Kent, England and nearby locations:
  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • Rachel_Moses_
    (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • CarlosVanVegas
    Carl Salisbury (@CarlosVanVegas) reported from Sutton at Hone, England

    @BTCare my phone with BT uses EE as the carrier so does that mean you’ll support the new Apple watch4 as well?

  • MikeMcC66666
    Mike McCarthy (@MikeMcC66666) reported from Thundersley, England

    @btsport CRAP CRAP CRAP REF NEEDS TO BE SHOT COS 8 RIDER'S DONE SAME SHOULD BE EXCLUDED

  • MikeMcC66666
    Mike McCarthy (@MikeMcC66666) reported from Thundersley, England

    @btsport CRAP CRAP CRAP

  • eng_cas
    Cas Eng (@eng_cas) reported from Brompton, England

    @BTCare How BT manage to run a successful business I will never know. Happy to take £70 a month from us and had intermittent service since June!

  • eng_cas
    Cas Eng (@eng_cas) reported from Brompton, England

    @BTCare No the manager was supposed to be giving me that today...was never gonna happen though was it. I rang and complained and was meant to be getting a call again today but 8pm still nothing!

  • eng_cas
    Cas Eng (@eng_cas) reported from Brompton, England

    @BTCare @bt_uk If BT ever tell you a manager will call you don’t expect it to happen. They will call your phone and hang up after 1or2 rings so the number is registered in your phone and say you didn’t answer!! Liars and terrible service.

  • ThatNerdWill
    Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • Ankit1910
    Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • MMABrad48
    Brad Wharton (@MMABrad48) reported from Swanscombe, England

    @HarryFitz_ @ADayToHalestorm @CageWarriors @btsport @UFCFightPass Phenomenal customer service.

  • kevinmitchell50
    kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • _littlewanders
    Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

  • MikeMcC66666
    Mike McCarthy (@MikeMcC66666) reported from Thundersley, England

    @btsport Yes yes but we never went to put rider's at risk safety safety safety 1st always

  • MikeMcC66666
    Mike McCarthy (@MikeMcC66666) reported from Thundersley, England

    @btsport Looking at weather radar very poor weather conditions in malilla

  • nick_orrell
    Nick Orrell (@nick_orrell) reported from Basildon, England

    @BTCare hey guys. Is broadband down in Basildon? I’ll be expecting a refund.

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • danilo_brg
    danilo (@danilo_brg) reported from London, England

    @bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

  • c_cantore
    Cristiano Cantore (@c_cantore) reported from London, England

    @BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

  • Chrissie202
    Chrissie Lockyear (@Chrissie202) reported from Sevenoaks, England

    @BTCare @BTGroup Hi - was just chasing up my new Hub which will hopefully address the fact that for the past 2 weeks my Infinity has been painfully slow. Got cut off during the call

  • Lucanesque
    That chap (@Lucanesque) reported from London, England

    @julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

  • Aaron1OS
    Aaron Os (@Aaron1OS) reported from London, England

    @bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

  • LimehouseDan
    London Dan (@LimehouseDan) reported from London, England

    @BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

  • COS__73
    CiaránwithaC (@COS__73) reported from London, England

    @BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

  • nstweets97
    Nikhil (@nstweets97) reported from London, England

    WiFi and customer service on @BTCare are as appalling as each other. Cannot wait to leave once my contract ends. Unacceptable.

  • carlbob
    carlbob (@carlbob) reported from London, England

    @BTCare So it seems - an utter scandal given yahoo, who provide this email service, offer it entirely free. She doesn’t want to keep her account but does want her password reset so she can go in and download her emails and take them elsewhere.

  • Abadesi
    Abadesi (@Abadesi) reported from London, England

    Hey @BTCare I live in SW12 and my broadband has cut off multiple times in the last 90 mins. Your service line says my area isn't affected, I did troubleshooting with my router and its fine - what's going on?

  • T_Rendell
    Tom Rendell (@T_Rendell) reported from London, England

    @BTCare Bye. I hope u see the light. Short term gain = long term bad will and lack of custom

  • Janebcd
    Jane Doy MBPsS (@Janebcd) reported from London, England

    @BTCare I cannot make calls with my landline but I can receive calls. Please Help as I have been shut out of my online account because I forgot my password!

  • pettaw
    Andrew Petterson (@pettaw) reported from London, England

    @BTCare Yes can get online using IPv4. Is IPv6 down at the moment? Any ETA on a fix?

  • pettaw
    Andrew Petterson (@pettaw) reported from London, England

    @BTCare I have no IPv6 connection since Saturday when my broadband went off for 30mins. North Wembley exchange. Live chat useless. Please help.

  • jaynevenables
    Jayne Venables (@jaynevenables) reported from Newington, England

    @BTCare Unable to receive any BT TV subscription channels on TV or via BT app after setting up new BT TV box. System says I have no subscription channels? Have tried cust service, but minimum of 2 days for a call back to even start?????

  • craigjnash
    Craig Nash (@craigjnash) reported from London, England

    So our internet has gone down again for the second time and @BTCare think it’s accept to happen up to 5 times daily? I think we’ll be moving

  • Cover4Let
    Michael Stammers (@Cover4Let) reported from Southend-on-Sea, England

    Some companies are so poor at customer service @BTCare

  • Cover4Let
    Michael Stammers (@Cover4Let) reported from Southend-on-Sea, England

    @BTCare Hi, cancelled BT Sport in March as i am on Virgin. Your staff call me, don’t speak most of the time & your live chat lady admits you have not cancelled correctly. Promised call back today 2-9, nothing. Very poor

  • craigjnash
    Craig Nash (@craigjnash) reported from London, England

    @BTCare Well it has never happened with you before this last few weeks, and had never happened when I was with Talk Talk or Sky?

  • craigjnash
    Craig Nash (@craigjnash) reported from London, England

    @BTCare Doesn’t make a lot of difference and it’s just gone down for the second time today

  • smellmycheese
    Jenny (@smellmycheese) reported from London, England

    @BTCare hi, I've had a text confirming I've set up online billing, which is odd since I don't have an BT account! The link in the text to report it doesn't work. Can someone please look into this?

  • Martaaaaaay
    MJ (@Martaaaaaay) reported from London, England

    @btsport what the fuck is Glen Hoddle talking about?!?! Why is he even commentating, he’s awful!! #ChampionsLeaugeFinal #RealLiverpool #RealmadridvsLiverpool #UefaChampionsLeague

  • TuckerOli
    Oli Tucker (@TuckerOli) reported from London, England

    About the worst bit of keeping I’ve seen in any final. #ChampionsLeagueFinal2018 @btsport gutted for @LFC and @MoSalah

  • Timbo34Gary
    Gary (@Timbo34Gary) reported from London, England

    @mickquinn1089 @btsport @WWE Seriously Micky u been on the sauce or what Ramos never landed on he’s left arm ffs

  • PSELawson
    Paul Lawson (@PSELawson) reported from London, England

    As of the @btsport commentary wasn’t bad enough, we now have to listen to Glen Hoddle cream himself over Lallana for the next hour #UCLfinal

  • henryitdean
    Zaddy SlurpJuice (@henryitdean) reported from London, England

    @BTCare I just paid £17.99 for 5 days of BT WiFi and it is TERRIBLE. So much worse than tethering to my phone with 1 bar of 3G. I would like a refund please

  • CoastAndrew
    Coast Andrew (@CoastAndrew) reported from London, England

    .@btsport, the semifinal in Rome was won by Halep, 6-4 final set 🎾 You’ve got 5 channels with 2 showing nothing major, and still managed to interrupt the match with 2 games left!!! to show the German FA cup final. Bloody amateurish bad programming,#Btsport!

  • CoastAndrew
    Coast Andrew (@CoastAndrew) reported from London, England

    Dear @btsport, the semifinal in Rome was won by Halep, 6-4 final set 🎾 You’ve got 5 channels with 2 now showing nothing major, and still managed to interrupt the match with 2 games left!!! to show the German FA cup final. Bloody amateurish bad programming!

  • GreenhouseDept
    Greenhouse Deptford (@GreenhouseDept) reported from London, England

    @btbusinesscare our broadband still not on 2 weeks after you turned off! Promised by 6pm and a call. Neither happened. Our customers need wifi. Horrendous service so far, we need an engineer here to fix this please!

  • Therapyangel1
    Elaine Chambers (@Therapyangel1) reported from London, England

    @SaveWimbledon @MarkGale @EvesBakeOff @Merton_Council @VeoliaUK @TfL @BTCare @idverdeUK @cllr_alambritis How can you trust @cllr_alambritis when he was telling people on their doorsteps that Merton Hall was not being demolished while just down the road it was BEING DEMOLISHED!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Greekbluenose
    Nικος Ξυδιας (@Greekbluenose) reported

    @HarryDukesJnr BTSport is bringing out the worst in you.

  • RobMaclese
    Rob Maclese (@RobMaclese) reported

    @BTCare No team. They sent a new router or two though LOL They just give you the run around, going through a call centre script not listening to what is the problem Then saying engineers have been working at exchange, and the problem is sorted haha

  • BigBods1
    BigBods1 (@BigBods1) reported

    @BTCare absolute joke. Two live chats, after first one put me through to wrong place, now 15 minutes plus on hold. Think it'll be cheaper to cancel my subscription. Bye

  • NW6Rd
    Darlink 🖇 (@NW6Rd) reported

    @lorrainemking @Hopkins_Alison @BTCare 12 days? Cancel. Right away. You have statutory 14 days cooling off period

  • David_Harvey81
    wigE (@David_Harvey81) reported

    @btsport sort your TV signal out. 30 quid a month for this shit

  • grantmunday62
    grant munday (@grantmunday62) reported

    @btsportmotogp @Reddingpower @MotoGP @btsport Your more than good enough Scotty to compete in MotoGP just had shit bikes but don’t give up you can get back in

  • leigh_plays
    Leigh (@leigh_plays) reported

    @BTCare Wireless. I had the same problem a couple months back, you sent a new hub, still the same. Not really improved over the weeks, infact getting worse. It's a daily occurrence

  • SimmosLeftPeg
    SimmosLeftPeg (@SimmosLeftPeg) reported

    I watched several games on @btsportfootball at the weekend & didn’t see a single trailer for @MCFC v Lyon. I genuinely thought they weren’t showing the game. Naturally, all the other three English clubs games were trailed several times. What is your problem with City, @btsport?

  • DanEunson
    Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

  • Parry_Beth
    Blondiedoesbeauty (@Parry_Beth) reported

    @BTCare shocking service as ever from you. The least accommodating provider ever. Never again will we use your service #awful #CustomerSuccess