BT (British Telecom)

BT (British Telecom) Outage Report in Hadlow, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadlow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadlow, Kent, England 03/23/2026 06:50

March 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadlow, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Edenbridge, Maidstone, Sevenoaks, Chatham, Gillingham, Cranbrook, Orpington, West Malling, Rochester and Tonbridge.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomEdenbridge Internet
United KingdomRoyal Tunbridge Wells Phone
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells E-mail
United KingdomSevenoaks Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hadlow, England

Latest outage, problems and issue reports in Hadlow and nearby locations:

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Elainebks ElaineGolding#FreeMouradTahbaz (@Elainebks) reported

    Though not his department, he put me through to a very helpful lady, who got an engineer there the next day ( as a safety issue). It took a while on the phone, but why do @bt_uk make it so difficult.

  • julie_twickers jj 🌻🐝 (@julie_twickers) reported

    @bt_uk But when a customer wants to get Fibre @OpenreachHelp keeps cancelling the order

  • BradfieldRobin Robin Bradfield (@BradfieldRobin) reported

    @bt_uk @EE brilliant call centre staff, but back office systems that don’t allow comms with each other = very frustrating customer and staff experience. Staff sympathised with me and me with them. Sort your computer says no shite out for everyone’s sake. Dismal! Complaint on way

  • oMikeo Mike Hewett 🦕 (@oMikeo) reported

    @bt_uk - my fibre has been down for a while now, not seeing any of neighbours networks either. Any idea on situation? Eastwood Road, Penryn, TR10

  • Laney20211 Laney2021 (@Laney20211) reported

    @bt_uk Hi Anthony @bt_uk , I have spent an hour with your customer service team already today and they don’t seem to care about a vulnerable person, so how do you plan on making a difference please?

  • CounselOfWolf Bob The Builder (@CounselOfWolf) reported

    @bt_uk why has our internet gone down again for the fourth time in a week 🙄 and why do we pay for shite service? 😡

  • SahiraBevis1 Sahira (@SahiraBevis1) reported

    @bt_uk This is not a good enough response! ‘sounds like the fault is complex’ yes - 3 weeks without a phone line, wifi when we have vulnerable people in the house - with no 4G signal - do you think this is acceptable! Interesting you did respond to my comment around Gavin’s mailbox!?

  • SE_London_Max 🌺 Max 🦋 (@SE_London_Max) reported

    @bt_uk Sadly it’s back to pink and has been for last half an hour. I’m really getting tired of this. Please what is going on???? I’ve never ever had this many problems since being your customer! I seriously want another provider as you are no longer reliable for me and my family.

  • Billybop Billy McKirdy (@Billybop) reported

    @bt_uk I had my bt tv and broadband kit delivered yesterday but desperately need assistance in setting it up. My telephone socket is isolated on a wall distant from electric sockets, I’m uncertain how to solve this issue without leaving cables trailing everywhere

  • MelMelwing12 mel wing (@MelMelwing12) reported

    @bt_uk hi any problems in Kibworth Leicester as my broadband is stuck on orange light ?