BT (British Telecom) Outage Report in Hadlow, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hadlow, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hadlow, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Sevenoaks, Orpington, Chatham, West Malling, Gillingham, Swanley, Royal Tunbridge Wells, Maidstone, Westerham, Tonbridge and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
TV | |
| Rochester |
Total Blackout | |
| Sevenoaks |
Wi-fi | |
| Orpington |
Internet | |
| Chatham |
Internet | |
| West Malling |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hadlow, England
Latest outage, problems and issue reports in Hadlow and nearby locations:
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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zander
(@zanda_89) reported
@bt_uk Have recently purchased (November 2020) a BT Baby Smart monitor, the parent unit keeps loosing signal with camera even when in close proximity. This keeps occurring and needs resetting 4-5 times per week. Please could you DM me to discuss...regards
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L.
(@leahgreensx) reported
so my 2nd yr uni exams start tomorrow and my internet that was being installed today can’t be bcos @bt_uk have still not fixed the broken fibre ports that they were meant to fix when they were first reported! big thank u 4 that xoxoxox 👍🏼
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sambeau
(@sambeaujones) reported
I take it that @bt_uk aren't alone in behaving like this? You'd think there'd be some reciprocity during a pandemic. Also, what's with this trend to only be able to cancel via phone? You can transfer your account to a new house using the website which is way more complicated
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Danredland
(@danredland) reported
@bt_uk been on hold for 1 hour and 35 mins still nobody picking up. If you cant service your customers you should not run a business. What a joke. Not even answering a direct message
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P
(@Pavsingh15) reported
@bt_uk @OpenreachHelp Hi engineer was supposed to come friday between 1 and 6pm no show. No phone call to explain and got a msg today saying arrival between 8 and 1 and no show again. Shambolic service will be taking my complaint to the highest level. Ridiculous service
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John Carlisle
(@ProJohnCarlisl) reported
@bt_uk Because you have a crap service
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Harry
(@harry__briggs) reported
@bt_uk waiting for over an hour now to speak to someone - is this normal customer service?
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Dafarn Newydd: Store, Takeaway and Fuel Station
(@LlanwddynShop) reported
@btbusinesscare Update, following enough complaints from the village it looks like the issue may be resolved. We have had phones for 24 hours now. Openreach are continuing to investigate.
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sambeau
(@sambeaujones) reported
A phone number would be a good fallback for this if you actually picked the phone up .I tried to call you @bt_uk but never picked up. You continually tried to push me to an autopay system. Then the long, long wait on hold listening to highly distorted hold music
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Jane Gregg
(@janey2316) reported
@bt_uk any chance of someone answering the customer services number in the near future?!?!? 😱 broadband problem but getting nowhere online or landline!!