BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheshunt, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cheshunt, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Chingford, Camden Town, Hackney, Wembley, Islington, Ilford, Hampstead, Enfield Town, Romford, Edgware, Welwyn, Harringay and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cheshunt, England
Latest outage, problems and issue reports in Cheshunt and nearby locations:
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year
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ken
(@uk12345) reported
from
Romford, England
@bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie
(@SophiePineapple) reported
@bt_uk Hello, our baby monitor 6000 is not making any sound from the parent unit so is currently not safe for monitoring our baby. Can you help as a matter of urgency? Thank you.
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Ian Harbord
(@harbord_ian) reported
@OpenreachHelp They have been aware of this issue since the 23rd of July are you really telling me you have not been informed of this negligent connection in 7 days?? @bt_uk
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Michael Thompson
(@Mikey2004) reported
@bt_uk hi. Wondering if you can help. Have had orange flashing hub from 8am this morning and have no internet access. Post code is bt63 5fs
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phillip gray
(@phillip28516565) reported
@bt_uk After ringing up the tech people 5 times to be told they can see there’s a problem with my broadband and arranging for a engineer that does not turn up . Check the fault on my by account which says it’s been fixed . IT HAS NOT . Will be leaving BT very soon ,
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Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
Hi @btsport You are absolutely useless How does it take you a week to deal with an issue that's supposed to take 24 hours to resolve, with zero contact in that time
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sarah welch
(@decentdragonfr1) reported
@bt_uk hello I have an issue with trying to return my bt hub and i am soon moving abroad so need to get it sorted ASAP
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Chris Clarke 💙🌈
(@chrisclarke225) reported
@TalkTalk your customer service is appalling. A week with no internet and online chat asking the same questions over and over again. Even had an engineer out and now saying they need to send another as they do different tests! New provider required @bt_uk
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Jan Monk
(@janpetroc) reported
@bt_uk BT, but the BT network checker doesn't have any service status hence using the EE site as it's the same network. Also no live chat option on BT site for customer support any more, so twitter...
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simon
(@bowden_saint) reported
🎶 @virginmedia is down again, down again @virginmedia is down again, down again, Glad I’m with @bt_uk 🎶 #Harborough #broadbandblogger
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Kevin Lockyer
(@KevinLockyer3) reported
even though we are now paying for it. Here's a tip @bt_uk, make sure your engineers know what job they are going to before they are sent out. You know, if you're remotely interested in good customer service. Just a suggestion.