BT (British Telecom)

BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheshunt, Hertfordshire, England 12/03/2025 12:30

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheshunt, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Harringay, Hampstead, Enfield Town, Wembley, Woodford Green, Romford, Islington, Buckhurst Hill, Camden Town, Waltham Forest, Ilford, Barnet and Muswell Hill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nigep Nigel Parrish (opps/up/side) (@nigep) reported

    @Pterangelol @bt_uk Interesting. Trouble is the system will bill anyway automatically and it’s a right hassle trying to talk to someone at BT.

  • JamesPilcher2 James Pilcher (@JamesPilcher2) reported

    @bt_uk we have a purple flashing light on our smart hub 2 but the troubleshooting suggestions online don't fix the problem. Can you help please? Have also sent a DM

  • sarah_church sarah (@sarah_church) reported

    @bt_uk Been complaining about my Wi-Fi for nearly a year, you’ve sent me countless devices to help, but it’s getting progressively worse. Currently not enough signal in my flat for me to watch the TV & use my phone at the same time! Sick of being told it’s ‘one of those things’.

  • iamthenez Neil Carr (@iamthenez) reported

    @bt_uk hiya, are you having mobile issues in CA28? My mobile data has disappeared after a couple of notifications saying something along the line of "your operator has temporarily turned off mobile date". Ta

  • diamondeyes_786 Falak Naaz (@diamondeyes_786) reported

    @bt_uk I have already discussed and when I did not get any help than I have tweeted here hence request you to help me out

  • TimGMacpherson TimMacpherson🌹 (@TimGMacpherson) reported

    Is Steve Harmison the worst TV Cricket summariser ever? #ENGvWI #testcricket #btsport

  • gothicfrog69 Alicia (@gothicfrog69) reported

    @bt_uk @OpenreachHelp We haven't had phone or WiFi since storm Eunice 5 weeks ago, which has affected 20+ people in the area. We also have very poor signal from all service providers here, so the EE signal booster you gave us doesn't work in our houses. 1/3

  • kevsmac Kevin McAleer (@kevsmac) reported

    They actually wanted to charge me a delivery cost for the replacement equipment as well. This just gets better and better. Here's a tip - focus on the customer, not the process... Process automate things, so you're just being stupid, faster. @BTCare @bt_uk @btbusinesscare

  • littlemisswells Rachel Wells (@littlemisswells) reported

    Thank you @bt_uk for your shocking customer service. As a new customer, I am shocked that Wendy can deal with complaints, she is the manager and cannot help move a date due. When I get last minute texts after two date changes when we need Wifi.

  • an7h0w50n1 An7h0w50n (@an7h0w50n1) reported

    @bt_uk I can't log into **** with this piss poor service I will be a filing a complaint and getting it terminated