BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheshunt, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Cheshunt, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Barnet, London, Romford, Hackney, Islington, Waltham Forest, Dagenham, Harringay, Palmers Green, Ilford, Camden Town, Enfield Town, Waltham Abbey, Welwyn Garden City and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Barnet |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cheshunt, England
Latest outage, problems and issue reports in Cheshunt and nearby locations:
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Mike May
(@MikeMay69) reported
from
Barnet, England
@GabbyLogan @BTCare BT=Bloody Terrible
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Edward Salmon
(@enbsalmon40) reported
from
Camden Town, England
@bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!
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Lesley Thompson
(@lesleythom) reported
from
Hackney, England
@btsport has the worst commentators, uninformed drivel
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Ridley Road Resident
(@RidleyRoad174E8) reported
from
Hackney, England
@ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Mij➶
(@siancanseeyou) reported
from
Barnet, England
Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JCC
(@JosephC51533972) reported
@bt_uk Trying Chrome & I'll try the others if that doesn't work.
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THE Pasta 🍜
(@GuyWhoGames777) reported
At the beginning I wasn't having any problems with @bt_uk... but now, now I can't have a stable connection and can't even live-stream.
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Rosarios (Roscoff)
(@Rosariosbath) reported
from
Bathford, England
@bt_uk your installation service is a joke installation date 5.8.21 and still not completed. Engineer turns up for today’s appointment. All equipment not here
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🐕
(@Be_Ahead_) reported
@bt_uk hi there, an engineer went today to install my broadband. It works well but as I want to connect my smart TV on the network a « connection to the internet is not possible. The gateway doesn’t respond » message occurs. Would you help me fix this? Thanks a lot!!
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JCC
(@JosephC51533972) reported
@bt_uk Can't get BT sport to work on laptop using Edge. Anychance of talking me through how to solve this issue for the footy tonight.
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Chris Boswell
(@G1ow5tixPyro) reported
@bt_uk any issues to report at 130am UK time?
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Dave Vernalls
(@dvernalls) reported
@jamclarkey @cyberco @bt_uk I get that but its like a lot at the moment (see also bank branch closures) which favour the suppliers whilst many customers get no benefit. We lose an always on copper emergency phone line, whilst Bath isn't likely to get Openreach Full Fibre to the property until after 2026
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sallygalsworthy
(@SallyGalsworthy) reported
@bt_uk. Having waiting patiently on the phone for help from your technical dept. They cut me off. They haven’t called me back. My query is quite complicated must talk to someone. New router.
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Somesh Maurya
(@MauryaSomesh) reported
@rammult @bt_uk Apparently it doesn’t care about any customer
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Catherine Hardy
(@news_hardy) reported
@bt_uk Now 50+ days without any connection due to BT's inability to provide a service. Cancelled my £81-a-month contract in despair last week - yet a fourth #OpenReach engineer turned up yesterday and "connected" me. Still nothing. #OFCOM