BT (British Telecom) outages and service status in Cheshunt, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Cheshunt, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 17, 9:00 PM GMT+1.
- Internet (80%)
- Wi-fi (10%)
- E-mail (5%)
- Total Blackout (3%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cheshunt, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cheshunt, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Islington, Woodford Green, Romford, Edgware, Ilford, Waltham Forest, Harringay, Barnet, Waltham Cross, Camden Town, Enfield Town, Welwyn Garden City, Chigwell, and Potters Bar.
| City | Problem Type | Report Time |
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Internet | 20 hours ago |
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Internet | 2 days ago |
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2 days ago | |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
9 recent signals
5 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Cheshunt, England
Latest outage, problems and issue reports in Cheshunt and nearby locations:
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The General (@kaejlaab) reported from Islington, England@BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.
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Kate Austin (@kateaustin496) reported from Stratford, England@thebedfordfox @btsport Not a bad cricketer either David.
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Richard (@sirblackers) reported from Walthamstow, England@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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DebsF (@Debsgf) reported from Barnet, England@bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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Michael Wong (@MJ_Wong) reported from Barnet, EnglandPlease can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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farah says (@Farah_Lou) reported from Loughton, England@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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George Mann (@sgfmann) reported from Ilford, England@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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MadameCholet (@PurpleDon1973) reported from Chigwell, EnglandWas eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Rendy Prakoso (@rprakoso13) reported from Camden Town, England@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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KP 🇺🇸 (@kylepont) reported from Ilford, EnglandHi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Teena Antoniou (@teenaantoniou) reported from Walthamstow, England.@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!
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Jess Brittain-George (@jbrittaingeorge) reported from Hackney, EnglandUnsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Adam Cannon (@adam_cannon) reported from Barnet, EnglandUsed to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?
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Peter Hughes (@PeterLingua) reported from Tottenham, England@bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464
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theatregirl (@theatregirl5264) reported from Barnet, England@bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.
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Michael Way (@8twisden) reported from Camden Town, England@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, EnglandI check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??
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simon phipps (@simonphipps) reported from Camden Town, EnglandAnother week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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George Mann (@sgfmann) reported from Ilford, England@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Darke (@adarkelimited) reportedAnother 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.
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Graeme Davis (@GraemeDavis) reported@bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?
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Paul stagg (@Staggly) reported@bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us
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Legendary Hamster (@LegendaryH80858) reported@ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...
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Jessica (@Jessica67669786) reported@ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.
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Larissa Collins🇱🇹🇮🇪🏴 (@CollinsLarissa) reported@bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.
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▪️Neil H▪️ (@neilhamshaw) reported@F1 Exclusive is the problem. A hub of motorsports fans in the UK are screed by this. F1: Sky MotoGP: BTSport WEC: TNT Naturally, two have to go. This gets more of a joke every time.
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keely (@keely490544) reported@bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below