BT (British Telecom)

BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheshunt, Hertfordshire, England 12/16/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheshunt, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Harringay, Wembley, Ilford, Barnet, Waltham Forest, Hampstead, Hertford, Islington, Perivale, Muswell Hill, Camden Town, Enfield Town and Woodford Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHarringay Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • audioprogrammer Joshua Hodge (@audioprogrammer) reported from Bishop's Stortford, England

    @bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pollyprescott Polly Prescott (@pollyprescott) reported

    Oh @bt_uk I have had some of the worst service from you in the last couple of weeks. Topped of by no internet when I'm working from home. Mini hub promised today, email to say it's coming tomorrow. Absolute joke. I'm losing pay and you don't seem to care

  • stevenagemandy Mandy Turner (@stevenagemandy) reported

    @bt_uk still trying to get an update on repair to parents landline, keep being told will be looked at that day but still not working, have chased twice this morning on direct message trail but no response to either message.

  • PaulJenkinsUK Paul Jenkins (@PaulJenkinsUK) reported

    Customer care 101 for @bt_uk Imagine your 90% blind mum and your dad with dementia were left without vital services. When would you want it fixed?

  • graceysea Grace Seabrooke (@graceysea) reported

    @bt_uk Hi Nick, no I don’t have a complaint open as it’s taken too long to be able to try and speak to someone over the phone. An engineer has never appeared. What is the quickest way to make a complaint?

  • Mrsburchybear Kelly 🌻🤪 (@Mrsburchybear) reported

    @bt_uk your WiFi is ridiculous! We live in a town an my mother-in-laws is a lot better and she lives in a village! It's a joke! January is going to be phone when the kids have got to do remote learning ! You're no help. The lines all need updating. Even my neighbour has problems

  • ukvaporizer ukvaporizer (@ukvaporizer) reported

    @bt_uk There is already a complaint going through now with another operator who is failing to resolve this !

  • FourfriendsT Four Friends Tibetan Restaurant (@FourfriendsT) reported

    Hi @bt_uk We want customers to be able to order takeaway from us so they can focus on other Christmas prep. Hard when our landline never works. This isn't the first time. Been on hold for ages and keep getting passed around. It's been a bad year ok, please make it easier for us.

  • ymarson Yoel Marson (@ymarson) reported

    @bt_uk Can you contact me directly am happy to discuss. Refuse to make my complaint via letter in 2020

  • NBell63692827 N Bell (@NBell63692827) reported

    @AlokSharma_RDG @bt_uk Not so great that you still refuse to help 2.9 million tax payers you have strategically financially marginalised for 10 months #ExcludedUK

  • CMoiraM Chris Malone (@CMoiraM) reported

    @bt_uk Hi, still no broadband. Booked it on 21st Nov. Now told activation 6th Jan but don't believe what I am promised by BT any more. Sent a minihub but it doesn't work. Customer service poor. Passed from one person to another. Openreach the scapegoat. BT responsible.