BT (British Telecom)

BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheshunt, Hertfordshire, England 01/28/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheshunt, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Wembley, Islington, Ilford, Barnet, Hampstead, Enfield Town, Camden Town, Romford, Edgware, Welwyn, Harringay, Waltham Forest and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from London Colney, England

    @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • babydavemcfc85 David Lewis (@babydavemcfc85) reported

    Morning @bt_uk & @VodafoneUK any chance you can get you things in order and sort this problem? 2 engineers been at my house over the last 3 days and have done all they can!

  • Kat_Moorcroft Kat (@Kat_Moorcroft) reported

    @bt_uk Hi Gareth. The actual socket and WiFi hub have exploded with the lightning strike and they are ruined - do I still need to text if we know the issue can’t be resolved remotely? Thank you.

  • Kat_Moorcroft Kat (@Kat_Moorcroft) reported

    @bt_uk Please could you help? Lightening has struck my parent’s home and ruined the phone line and WiFi. They’ve no signal to contact you. How can we file a fault when the website is down and phone lines are shut? They have 3 holiday cottages also without WiFi now. Thank you.

  • birmy6 Louis Birmingham (@birmy6) reported

    @bt_uk you take my hard earned money each month yet fail to provide me with an acceptable internet connection?

  • morgaln7 Louise Morgan (@morgaln7) reported

    @bt_uk I’m with BT and the link you sent just says ‘we ran into trouble with your search, try again’ so that’s not working either

  • CivisEuropeae 🇪🇺John Clark 🇪🇺 (@CivisEuropeae) reported

    @bt_uk are there any issues reported in the North Derbyshire area? My hub just went solid orange, tried reset couple of times and no change. Tried to access hub the via ip address and I get: "Broadband connection status: Disconnected" Also your website is down.

  • rwscissors2010 SammaSte ♋ (@rwscissors2010) reported

    @bt_uk Thank you, it says no current issues but the connection still keeps dropping.

  • snoobzie Shaun (@snoobzie) reported

    @TwistedTim76 @bt_uk @EXCEL I wish, I’m in the middle of a midlands town, and the broadband is shocking, no virgin media access, so limited to wry slow adsl speeds

  • stephpeds Stephanie Pederson (@stephpeds) reported

    @bt_uk my parents internet is terrible (advised on old cables as fibre not in the area) so it’s really slow, however it constantly disconnects. There’s been 6 occasions alone today this has happened. Reported to BT, received a new hub, same issues. What can they do next please?

  • andyyCCFC Andrew🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyyCCFC) reported

    @CivisEuropeae @bt_uk is yours still down mate? seemed to of had exactly the same problem at the exact same time