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BT (British Telecom)

BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Cheshunt, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Romford, Enfield Town, Wembley, Islington, Barnet, Hampstead, Muswell Hill, Woodford Green, Hackney, Harringay, Loughton, Ilford, Buckhurst Hill, and Preston.

CityProblem TypeReport Time
Camden Town E-mail 8 hours ago
Romford Total Blackout 3 days ago
Enfield Town Internet 3 days ago
Enfield Town Internet 5 days ago
Wembley Internet 6 days ago
Islington Internet 7 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

  • jimbo888
    jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • BillGlover
    Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • Team_M_T
    Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • uk12345
    ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • jimbo888
    jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • seankerrigan
    Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • jbrittaingeorge
    Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • radioheadjen
    Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • ShadaBhaiShahed
    S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • 7Ten
    Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • siancanseeyou
    Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • jmc_fire
    James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • garageowns
    Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • jbrittaingeorge
    Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • theatregirl5264
    theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • curli
    Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • sooze74
    sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kathwizzle
    kath (@kathwizzle) reported

    @bt_uk I have been tracking the order but it hasn’t changed for days and there is no estimate on when the “processing” will end. Who can i contact for BT shop issues?

  • dennison_shelly
    Shelly Dennison (@dennison_shelly) reported

    @bt_uk Thanks. This does indeed show a string of broadband issues in our area (with the last logged at 8:30 pm yesterday) but there is no ETA on a fix.

  • RichardHopeUK
    Richard Hope (@RichardHopeUK) reported

    @btbusinesscare can you help me get my broadband? I have made it official

  • Goonerwiles69
    Richard Wiles (@Goonerwiles69) reported

    @bt_uk Another 20hrs wasted - you lost MiL telephone number of 34 years, made repeated promises of “we’ll get it back” - NOTHING HAPPENS #badcustomerservice #dissapointed #noownership official complaint already made - no action on this. Was told we’d receive feedback & call today

  • Melthemummyof2
    melissa moore (@Melthemummyof2) reported

    @bt_uk it’s been 6 whole days and im still waiting for a callback ! Keep getting told my details have been forwarded and nothing - you’ve lost a customer

  • retsplines
    Ret the Folf (@retsplines) reported

    🧵 @bt_uk / @OpenreachHelp FTTP install kerfuffle log. (History first). 15th Nov. Installation due. Engineer completes installation at my house. Completed ~1700 but no service. "Too much light" arriving at the ONT. 1/

  • pier_dole
    Pier Dole (@pier_dole) reported

    @bt_uk So my speed guarantee has not been met. The first install was missed The 2nd install was late and not complete. How is this not a **** service?

  • AnnaGra65143872
    Anne Graham (@AnnaGra65143872) reported

    Also Suzanne Parry of @bt_uk consumer [not]resolution department ignoring point that BT fail to advise that Openreach do the work and need to be the point of contact to organise access and also fail to pass on contact details. Default continues to be 'nothing to do with me or us.

  • Wahabning
    Lara Wahab (@Wahabning) reported

    @bt_uk Wish you applied #NotTomorrowToday to fixing the internet for my elderly parents! 33 days without connection, hours wasted calling you, and NO ONE can help them? DISGUSTED by the service to vulnerable people.

  • HarveyDecor
    Lee Harvey (@HarveyDecor) reported

    @ripinmypants @bt_uk Something isn't right lately. Broadband is poor, mobile phone signal is poor @O2