Is BT (British Telecom) having an outage in Cheshunt, Hertfordshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Cheshunt, Hertfordshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Cheshunt, Hertfordshire, England

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Most Reported Problems:

  • Internet (54.88%)
  • Phone (20.08%)
  • E-mail (9.75%)
  • Wi-fi (8.03%)
  • Total Blackout (4.21%)
  • TV (3.06%)

BT (British Telecom) Outage Map Near Cheshunt, Hertfordshire, England

BT (British Telecom) in Cheshunt, Hertfordshire, England Comments

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BT (British Telecom) Issues Reports Near Cheshunt, Hertfordshire, England

Latest outage, problems and issue reports in Cheshunt, Hertfordshire, England and nearby locations:
  • jessiebsdad
    Andrew Poynter (@jessiebsdad) reported from Tottenham, England

    @BTCare We now have a guy called Joseph dealing with it Emmett. I have emailed him a minute ago to follow things up. I am appalled at how bad your service is - perhaps if you supply me an email address I will forward you the details

  • _AndyDP
    Andy Phillips (@_AndyDP) reported from Bishop's Stortford, England

    @jimbeglin Sorry! But we don’t see a sense of urgency whatsoever🙄Instead the usual slow pedantic predictable play #lfc where all opponents are always in front of the ball as happens so so many times🙈🙈🙈 #REDLIV @btsport #ynwa

  • AnnieJBC
    Aromatic Ginger (@AnnieJBC) reported from Islington, England

    @BTCare Now I would like to cancel the contract as I’m sick of it.

  • rithompson
    Rosalind Thompson (@rithompson) reported from Barnet, England

    The @btsport commentators couldn't be anymore biased towards Liverpool if they were wearing replica kits and singing You'll Never Walk Alone. #ARSLIV

  • Tipz22
    Dawood Tipu 🌐 (@Tipz22) reported from East Ham, England

    @SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

  • ziegfieldstar
    Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @BTCare Yes. Spoke to someone sensible...I hope but still does not excuse the fact that I was not called back to sort out the problem as promised & spent over hour on Tues talking to 4 different people. Very poor performance

  • Morris2906
    Morris Hickey #BrexitNow #StuffChequers (@Morris2906) reported from Chigwell, England

    @ziegfieldstar @bt_uk On 22 October I was told call would be made to me in 24-48 hours. Nothing until 30 October, 190+ hours later, and final resolution evening of 31 October. Last night's lady very helpful, and problem resolved in about 15-20 minutes. @BTCare

  • cdavey01
    Charlene (@cdavey01) reported from Tottenham, England

    @BTCare Disgusting service from BT. #noloyaltytoyourcustomers

  • Morris2906
    Morris Hickey #BrexitNow #StuffChequers (@Morris2906) reported from Chigwell, England

    I received a direct message from @BTCare and had some toing and froing with them. I am still waiting for the email team to contact me, and #BTcouldntcareless can give no indication of when. THIS IS NOT SERVICE, IT'S A DISGRACE.

  • JaiP72
    JaiP (@JaiP72) reported from Loughton, England

    @Coatesmeister84 @Hotspur67 @RobbieSavage8 @btsport @GlennHoddle @SpursOfficial Was at the game and will never ever forget it

  • StephenMadden01
    Stephen Madden (@StephenMadden01) reported from Romford, England

    What a terrible day on #BTSport After Glenn Hoddle suffering a heart attack. The Leicester owners helicopter took off from the pitch and immediately crashed in The Car Park. Stadium being evacuated now. Reports of a fire. Hope they survive

  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    Well #BT @BTCare we now have no internet at all even when our hub shows blue the speed and signal is so weak we cannot do anything. It’s outrageous that we have to go out to get a bit of wi-fi.

  • StuartGlover16
    Stuart Glover (@StuartGlover16) reported from Romford, England

    @Toy_Polloi @BTGroup @BTCare Yeah i can imagine i have family in Yeovil who have the exact same issue you would think being in the 21st century these little drops would have been sorted by now 👍

  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    @bt_uk @BTCare All very well you launching Plus, our BT wi-fi broke on 14/09/18 and you STILL cannot fix it 😡get your existing products up and running before you launch extras.

  • EeePee13
    Elaine Penn (@EeePee13) reported from Ilford, England

    Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

  • BeckyEvans3
    Bexxxxxx;; (@BeckyEvans3) reported from London Colney, England

    @BTCare The point is that we have been talking to your teams & the service has been bad. Maybe use your initiative by offering support & compensation on the phone to these people.

  • sharinski27
    Sharon Markham (@sharinski27) reported from Romford, England

    @BTCare Need help getting my land line back please, need to talk to someone preferably not a machine. Tried the testing app and it says fine but clearly not as I have no line. Please help!

  • samjmoseley
    Sam (@samjmoseley) reported from Ware, England

    @BTCare FYI I’m getting more spam calls today from 08817506357 claiming to be from the BT call blocking department... when questioned about what the employees EIN was he put the phone down!

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    No thanks go to @BTCare for calling me early and waking me on a Sunday morning to talk about my faulty broadband service. They were then insulting on the phone while setting up a THIRD engineer visit to my home

  • Gary_snell
    Gary.snell.afc (@Gary_snell) reported from Enfield Lock, England

    @TheSqueeze80 @btsport That was so annoying. Need to know wtf Ferguson was saying

  • jnasagram
    jNAS? (@jnasagram) reported from Borehamwood, England

    What did @tonyfernandes say? **** sake BTSport #ufc229 #TonyFerguson #pettis sound kept cutting out

  • SnodzCSGO
    Alex 'Snodz' Byfield (@SnodzCSGO) reported from Welwyn Garden City, England

    Anyone else having an issue with @btsport forcing you to buy their landline to watch the fight later? Just want PPV

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    I am told by @BTCare that what is “best for me” is to wait for a call back tomorrow after an engineer’s visit this morning has made my already intermittent broadband service even worse. I’ll tell you what is “best for me” - to actually have the service I pay for!

  • chrisrainbird
    Chris Rainbird (@chrisrainbird) reported from Ilford, England

    @BTCare Hello there. Are there any problems with logging in online as I haven't been able to log in for nearly two weeks. Thanks.

  • EeePee13
    Elaine Penn (@EeePee13) reported from Ilford, England

    Hi @BTCare Yet again having issues with our router throwing a strop & deciding not to work. So no broadband, no Netflix, second box can’t connect to main box. Usual crap. Router over four years old. How do we get a new one? Too stressful trying to call you.

  • EvelynBA64
    EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • robbieyoung81
    Robert Young #COYS (@robbieyoung81) reported from Harlow, England

    Bt sport app on ee doesnt work on my apple tv ee blaming bt sport and bt blaming ee for fucksake whats the point head + brickwall @btsport @EE #cancel

  • robbieyoung81
    Robert Young #COYS (@robbieyoung81) reported from Harlow, England

    @btsport can someone get back to me regarding my bt sport app not working please

  • robbieyoung81
    Robert Young #COYS (@robbieyoung81) reported from Harlow, England

    @btsport @EE can you help me my bt sport app doesnt show a picture only sound when i cast to my tv

  • maxfras
    Max Fras (@maxfras) reported from London Colney, England

    @BTCare Lucky you. I must get a job with BT to get all that time to call BT customer service. Unfortunately, as a customer, I don't have so much time to enjoy your playlist

  • maxfras
    Max Fras (@maxfras) reported from Islington, England

    @BTCare Is this a practical joke? This number sends me to the very same service ('very busy at the moment')...

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    It’s now 2 weeks to the day our wi-fi went down and we still only have intermittent wi-fi. Even when it’s on only max speed of 34. Very poor, waiting on a filter to arrive , just hope this fixes it #BT @BTCare

  • THEORIGINALMB
    MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • lolo_wells
    Lorraine Wells (@lolo_wells) reported from Islington, England

    @BTCare Is BT BB down in London EC1?? no BB here for about 20mins

  • Gazz_18
    Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • craigjnash
    Craig Nash (@craigjnash) reported from Barnet, England

    @BTCare is it possible to have a consistent broadband service that doesn’t drop in and out regularly?

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    Well we were thrilled to get our wi-fi up and running on Friday but alas it just will not connect to our Samsung tv. Despite all the resolutions given by @BTCare the issue seems unsolvable. BT forums suggest Samsung TVs do not connect to hub 6

  • cdavey01
    Charlene (@cdavey01) reported from Camden Town, England

    @BTCare Hi there, I want to cancel my BT package. Can I cancel on line or do I need to do it by phone ?!

  • Tipz22
    Dawood Tipu ? (@Tipz22) reported from East Ham, England

    @BTCare My internet keeps going off. My router is f**ked. Y u no help?!

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    @BTCare If we could get some idea of when it would help. You do not seem to understand just how important the internet is for us.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    I think when I joked we would be lucky to have internet by Christmas, it was not such a joke after all. They say they will try to fix by this Friday. Why do I have no confidence this will actually happen? @BTCare

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • Captain_Deltic
    Roger Ford (@Captain_Deltic) reported from Welwyn Garden City, England

    @BTCare is there a problem at the Welwyn Garden City exchange? BTinternet keeps dropping out and is very slow. My business broadband account over a separate BT Phone line is even slower.

  • Rachel_Moses_
    (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • samjmoseley
    Sam (@samjmoseley) reported from Ware, England

    @bt_uk @BTCare I’ve had two calls today from 01261397285 & 01361972465 claiming to be BT telling me that my internet is infected and I need to give them details to fix. Sounds like a #scam #nuisancecalls

  • mullachmor
    Mick Savage (@mullachmor) reported from Tottenham, England

    @BTCare What's going on in Tottenham? My internet has been slow for a good couple of weeks now. Or worse it doesn't connect. Need a solution fast!

  • GregBarrowman
    Greg Barrowman (@GregBarrowman) reported from Enfield Lock, England

    @virginmedia My issue with @btsport has been “under investigation” for the last two weeks. Calls to the UK, India and the Philippines and no one has an answer. Can someone please for help me?

  • moustachewax
    James McNaught (@moustachewax) reported from London Colney, England

    My iPad and phone are having an issue with btinternet, but it’s working fine on my MacBook. Is anyone else having a problem @BTCare?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • greggjsteele
    Greg Steele (@greggjsteele) reported

    @BTCare (Ironic )Thanks for sorting this out so promptly. My parents are so grateful for you leaving no stone unturned in assisting them with their plight. (Non ironic) I have been left amazed by the lack of customer care at BT. They really have no morals at all.

  • ShaunAmor
    AMOR (@ShaunAmor) reported

    Evening all ANYONE looking to change broadband provider what EVER YOU DO DON'T use @bt_uk @BTCare 4 weeks without broadband service for a new customer AND STILL NO clue as to when!! empty promises shocking service. 😡😡😡

  • ShaunAmor
    AMOR (@ShaunAmor) reported

    @BTCare Empty promises every week for the last 4 weeks!!! NO sign of it working anytime soon. You have 4g mini hubs available and don't say we're not on BT+ 4 weeks and STILL no broadband you could have sent a mini hub out. SHOCKING CUSTOMER SERVICE 😡😡😡 #BTShockingService

  • greggjsteele
    Greg Steele (@greggjsteele) reported

    @bt_uk @BTCare @MoneyTelegraph my elderly disabled parents have been BT customers for 40 years. They have had no broadband now for 28 days. The fix date just keeps getting changed. Not being told anything. Please help !!!

  • AshleyFulwood
    Ashley Fulwood (@AshleyFulwood) reported

    @SpeedwayGB @TheQuirkmeister @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum @TheTalkingThumb @suziperry @scottjfield @scottnicholls78 Time to improve the awful BSPA website then.

  • Tim_Mac82
    Tim McCarthy (@Tim_Mac82) reported

    @BTCare having upgraded our broadband to unlimited the service has been atrocious! Does unlimited mean throttled service.... and I’m not turning it all off and back on again! 🤔

  • AndBall79
    Andrew Ball (@AndBall79) reported

    Ridiculous service from @BTCare and @OpenreachHelp - moving house on Friday and expecting engineer to come round and connect us so called to check when we are being cut off and told nothing happening for 2-3 weeks!!!

  • dunkyscott
    Duncan Scott (@dunkyscott) reported

    @BTCare just been cut off from call to booking services to follow up a complaint and query bill. No call back! Please can someone help resolve this

  • wbenjam
    Will Benjamin-James (@wbenjam) reported

    @BTCare absolutely disgusted with your customer service. We called to renew, which was fine, but were forced to take a BT Home Hub 6 and pay for its delivery. We have out own equipment which is more reliable. Absolute disgrace.

  • JayZizzleFizzle
    击🐜Vikki🐜击 (@JayZizzleFizzle) reported

    @BTCare I come home to find my WiFi down again after I was reassured it would be working. This is an absolute joke at this point.