BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheshunt, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Cheshunt, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Wembley, Barnet, Muswell Hill, Camden Town, Islington, Harringay, Hampstead, Enfield Town, Woodford Green, Romford, Buckhurst Hill, Waltham Forest and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cheshunt, England
Latest outage, problems and issue reports in Cheshunt and nearby locations:
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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Simon Kaye
(@sikaye_oxf) reported
from
London Colney, England
@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .
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PGtweets
(@PaulGrayburn) reported
from
Romford, England
@Portly_Burnsie @btsport For a big game it’s ******* poor.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Catherine Redshaw
(@credshaw64) reported
from
Barnet, England
@bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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Noeleen Cohen
(@noels_c) reported
from
Barnet, England
@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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Russell Kelly
(@westheweasel) reported
from
Islington, England
@wobblyclark @btsport Game was shit too
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Kriss Baird
(@krissbaird) reported
from
Islington, England
@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT
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WatchCentre
(@watchcentre) reported
from
London Colney, England
@btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Lancaster
(@jlancaster1862) reported
@bt_uk Utter ridiculous service. Charged £369 in error on 23/7. I called on the same day and was told it would be refunded in 7 days. It was not. Rang again on 2/8. I was told it would refunded by today. It was not. I rang again today and the same 7 day false promise. TERRIBLE!
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JD
(@jdmmi_) reported
@bt_uk I hope you have a bad day
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Jai Sullivan
(@jaisullivan) reported
@bt_uk Hi Alannah OK - thanks for the quick response. Why doesn't it say this in any of your email comms so that people can prepare? It just says 'there might be a short break in service'. My definition of short isn't hours or most of the day?
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John M.Burnet
(@TheBunet46) reported
@BTCare who's the idiot that came up with slogan for films, 'buy or own'? do u mean rent or own??
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Cuan Knaggs
(@cuan_knaggs) reported
@robdykedotcom @bt_uk have to deal with this **** on my banking app. that they have forced me to use by having it as the only option for 2FA
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Mark
(@markjam) reported
Ok @btsport how do you cancel? My dad had it for champions league and doesn't want it now. Phoned but told to do it online. Tried online but its impossible to find how. FAQs say you need to phone. So how? #btsport #cancelbtsport #btsportripoff
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BT Business Care
(@btbusinesscare) reported
@ionareads @bt_uk Hi, I apologise about this. One of our tech complaint team members in Dundee will be calling your family member about this. They have opened a complaint to see this through and get them sorted out, I apologise for all this.
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Keyan Milanian
(@keybo83) reported
@bt_uk WiFi. Flashing orange. Please see previous tweets. Had months of this and two engineer visits, still getting problems. Had a pm from your colleague saying I'm not entitled to compensation cos I've not had a 'total loss of service'. So what exactly is this we've had, if not that?
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Charles Pearmain
(@SelectSystemsUK) reported
It is depressingly inevitable that @bt_uk happily trot out banalities about "Connecting for Good" and being "Here to help" when they'd actually rather do anything to avoid talking to a customer. If you DO get through the simplest product information is treated as a state secret.
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Iona
(@ionareads) reported
I’ve said I would tweet you because they have no way to contact the person who called them and are so frustrated they don’t know what to do. When will you stop assuming that everyone lives in a city and start making an effort to provide support for rural customers? @bt_uk 3/4