BT (British Telecom)

BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheshunt, Hertfordshire, England 02/15/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheshunt, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Hackney, Romford, St Albans, Islington, Camden Town, Wembley, Waltham Forest, Enfield Town, Ilford, Waltham Abbey, Harringay, Hampstead and Chingford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarnet Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stokesinskeggy Martin Stokes (@stokesinskeggy) reported from Boston, England

    So @bt_uk want me to connect my Ethernet cable to my devices to get faster broadband bearing in mind they guaranteed us over 60Meg when we signed up to business we are down to 20meg and drops out every now and they want to charge us for WiFi extenders 😡

  • robobotbotbot Robo Bot (@robobotbotbot) reported

    @bt_uk And the fix estimate just moves out about 12 hours every 8 hours.

  • robgriff Robgriff (@robgriff) reported

    @mobile_mag @EE @bt_uk We had Fibre installed by BT to the poles on our lane in 2017. It was never connected, such a a waste of money. Now being replaced but stopping at the property before us 300m away. Infuriating. Stuck on 4G broadband but signal is appalling even with cantenna.

  • ezrandez Rutto 🇵🇸 (@ezrandez) reported

    @England @rioferdy5 @bt_uk Play Saka or i support Germany

  • Kev_J_Miller Kevin Miller (@Kev_J_Miller) reported

    @bt_uk No, that’s simply not the case, faults are closed when they feel like it and probably to improve their service numbers. This is shambolic.

  • jessss_braderr Jess (@jessss_braderr) reported

    @bt_uk your wifi and customer service are TERRIBLE! We’ve had 10 engineers out in a year and no one seems to care.. however you’d like to charge me nearly £900 to leave! Sky have offered us a package of less than half the price for more.. #btwifi #awfulcustomerservice

  • jimswalter56 Jim Walter (@jimswalter56) reported

    @bt_uk @England Let's not put unnecessary pressure on the lads, let's support them and back them 100%.

  • jessss_braderr Jess (@jessss_braderr) reported

    @bt_uk Engineers found faults every time, fixed for a few days then more issues.. no one seems to care about the fact that I’m paying over £100 for a service I can’t use. But you’d like to take nearly £900 off me for leaving.

  • PettigrewBakes Pettigrew Bakeries (@PettigrewBakes) reported

    Phone lines down while we switch to @bt_uk (NOT SUPPOSED TO BE ANY DOWNTIME GUYS!!) Customer orders/queries please use 07897995409

  • Jay__Macfarlane Jay Macfarlane (@Jay__Macfarlane) reported

    @bt_uk Since that storm last night I have had 0.2mbps down from 40mbps, and my ping is constantly at more than 600ms. Any news on why? Has there been damage to something?