BT (British Telecom)

BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheshunt, Hertfordshire, England 01/14/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheshunt, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Islington, Enfield Town, Hampstead, Romford, Barnet, Waltham Forest, Dagenham, Harringay, Palmers Green, Ilford, Camden Town, Waltham Abbey and Welwyn Garden City.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • sooze74 sue (@sooze74) reported from Bishop's Stortford, England

    @bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • carlaanna29 Carla Maclean (@carlaanna29) reported

    @bt_uk my smart hub 2 doesn't have an Internet connection, the light is orange but can't do a check on my browser to find a fault. What can I do to fix it?

  • McMurray_11 McMurray (@McMurray_11) reported

    @bt_uk is there a current issue with 4G? Was fine yesterday but today I can barely get any internet connection on my phone.

  • Fayemac11 Faye MacLeod (@Fayemac11) reported

    @bt_uk My small business is dependant on the 4 phone lines we rent from BT. Following a repair visit from BT to fix one of our lines we now only have 2 working lines and received a call asking if BT could close the repair!! Please fix the lines we pay for! #customerexperience

  • ProUK2021 Mr Mac (@ProUK2021) reported

    @bt_uk Turned everything off and still not so good standing in same room. Tried changing channels to see if it is interference and resetting to factory settings, still same, very poor. Wonder if router has a problem tbh. Wouldn't even connect my WiFi printer on wps a metre away.

  • stuartgreen747 Stuart Green (@stuartgreen747) reported

    @bt_uk Just been told by one of your engineers that BT considers up to 5 failures of service per day to be acceptable. This is not the service that was sold to me. #btbroadband

  • SciCommissar SciCommissar (@SciCommissar) reported

    @bt_uk Right now Sharon K my elderly parents would just like a phone line installed their broadband activated and at some point the TV service as well. You know, the things they're paying for that you promised to provide.

  • rodmckie Rod McKie (@rodmckie) reported

    @bt_uk Hopeless customer service. You've made it impossible to complain except by toing and froing on your website, and then you ignore the complaints. Bloody awful.

  • R_plus_R Rachel Richardson (@R_plus_R) reported

    @bt_uk. I called to cancel my premium email account, none of the three people I spoke to knew how. One suggested I cancel my direct debit. I did this and all that happens now is pursuit for payment. Can someone please contact me with constructive advice on how to close my account

  • danny_mccord Red Army 7 (@danny_mccord) reported

    @bt_uk I’ve had problems and great disruption raised to the complaints/compensation team following two engineer appointments failing to diagnose. Online chat requested full transcript with no receipt as yet. Told 24/48 hours that was last Thursday 😤😤

  • HighlandReach Professor (@HighlandReach) reported

    @danhardymma Happy to support you. It's unfortunate that both @btsport and the @ufc have opted to part with one of MMA's finest commentators. You're definitely the A-Team, and your participation was a large reason I bothered to follow BT at all. I'll continue following your work.