BT (British Telecom)

BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheshunt, Hertfordshire, England 11/28/2025 09:40

November 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheshunt, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Hackney, Harringay, Buckhurst Hill, Hampstead, Camden Town, Wembley, Enfield Town, Woodford Green, Waltham Forest, Ilford, Barnet, Muswell Hill and Harlow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Taylor_Tilley taylor (@Taylor_Tilley) reported

    @bt_uk is there any reason why I have been unable to access websites and online servifses such as my amazon alexas and my ring doorbell? Saying its Internet problem

  • ThatDaveStevens David Stevens (@ThatDaveStevens) reported

    @bt_uk Any update on the outage impacting some sites in the uk? e.g. Zoom?

  • BritneyLovatic Hold Me Closer 🌹🚀 (@BritneyLovatic) reported

    @bt_uk hey my ring ,Amazon and PlayStation have been down for about three hours now?!?!?!? What seems to be the problem????? Do we get some compensation for this?????

  • palewis1 pal4life (@palewis1) reported

    @bt_uk hi can you please advise as to when your systems will be bac p and running as my cameras dont work i have no Alexa or firestick. yet another outage

  • GodessX0 GodessX0 (@GodessX0) reported

    @BapyCal @ultrawideo @bt_uk Oh right, I don't have either. If a VPN works then it's probably not the internet provider and likely a service or API or something that Twitch and Epic use 🫤🙄

  • shishir_mathur1 Shishir (@shishir_mathur1) reported

    @bt_uk @handfulofoli this is down since 12pm and you are not having a clear problem description

  • _shaunirvine Shaun Irvine (@_shaunirvine) reported

    @bt_uk How did I guess you would say that? That's all you guys you're end are telling paying customers! Clearly there is an issue on BT end yet can't acknowledge it and give an explanation to us.

  • WhiteSuit226490 Christopher Pascoe (@WhiteSuit226490) reported

    @BapyCal @bt_uk PlayStation network for me and Amazon prime but wi fi is working on mobile if this is a Halloween trick I would rather take the treat

  • n144_a N144A (@n144_a) reported

    @_NFFCJosh @bizness89253189 @bt_uk Wtf I have turned my internet off and on all day and it ain’t working. I test my internet connection and it says everything is successful except the NAT type it says failed ?????????

  • WhiteBethan BethMinimakes (@WhiteBethan) reported

    @bt_uk alexas and firestick not working at all. Internet problem?