BT (British Telecom)

BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cheshunt, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cheshunt, Hertfordshire, England 02/05/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheshunt, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Waltham Abbey, Romford, Islington, Harringay, Hampstead, Barnet, Ilford, Chingford, Camden Town, Wembley, Enfield Town, Edgware and Welwyn.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon E-mail
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomWaltham Abbey Phone
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Cheshunt, England

Latest outage, problems and issue reports in Cheshunt and nearby locations:

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sbuxtn Sam (@sbuxtn) reported

    Doesn’t sit well that companies like @bt_uk & @EE increase prices with CPI (the bigger number out of RPI vs CPI) then put ANOTHER 3.9% on to “upgrade their service” shouldn’t that be factored into the price you pay anyway?

  • conal007 WarmConal007 (@conal007) reported

    Just on the phone trying to resolve an issue with @bt_uk I asked the advisor to stop raising their voice at me and they have put me on hold for no reason. I have a legitimate issue trying to get resolved. This is a shambles of customer service. Been over 5minutes

  • jamiepstables jamie stables (@jamiepstables) reported

    @btsport @btsportfootball sack whoever spoke throughout Bubbles. Awful.

  • HumpoHumpington Andrew Humphrey (@HumpoHumpington) reported

    That’s it. When even @btsport say it wasn’t a red, you know someone somewhere is fixing it so we go down. After the Man City handball and that its blatant. @premierleague

  • wkdblueeyes Wee Linz (@wkdblueeyes) reported

    Just for info red star, the two ********* on comms for btSport said really bad hurty things about you....

  • FT_HNIC Jota_Da_Shotta (@FT_HNIC) reported

    @England How ******** is Guehi in and not Tomori?? Can someone at the FA, pay for Southgate’s BTSport sub, so he can watch something other than the EPL

  • PaulStapletonPS Paul Stapleton (@PaulStapletonPS) reported

    @bt_uk Yes so she reported the failure on the 1st. 3 working days after that you had to try and fix it. So she’s had 13 days without any service = £104.78. Is that not correct. Hopefully it will be fixed tomorrow and the fee won’t get bigger.

  • drmick12345 Chris Allen (@drmick12345) reported

    @bt_uk 10 days no internet and2 no show engineers . Over 4 hours on phone and more promises. Why is it do to get a good service any more ????

  • tapetone Erin E. (@tapetone) reported

    @OpenreachHelp Waiting for your team fix a faulty line for months so @bt_uk can activate my service. It was supposed to be 1st Feb, now pushed to 27th April. Any chance someone can actually fix whatever it is?

  • PaulStapletonPS Paul Stapleton (@PaulStapletonPS) reported

    Hi @bt_uk my mum has been without phone or broadband for 16 days now. 2 engineers haven’t turned up meaning she’s missed days at work waiting around. The service has been very poor. I assume you will be refunding her for the majority of the month?