BT (British Telecom) Outage Report in Cheshunt, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cheshunt, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cheshunt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Cheshunt, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Dagenham, Welwyn Garden City, Loughton, Woodford Green, Ilford, Enfield Town, Barnet, Waltham Forest, Harringay, Hampstead, Camden Town, Wembley and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cheshunt, England
Latest outage, problems and issue reports in Cheshunt and nearby locations:
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Leighton Stoane
(@LeightonStoane) reported
from
Walthamstow, England
@bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?
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Mayur Depala
(@Mdepz) reported
from
Barnet, England
@bt_uk Need help with internet issues!!
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Dr. Kelechi Anyikude
(@KelechiAFC) reported
from
East Ham, England
@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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mark cording
(@sparkloaf26) reported
from
Barnet, England
Well done @btsport the signal is shocking freezing and cutting out
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
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TF
(@thegaffaa) reported
from
Ilford, England
@ajetshehu24 @btsport Hes a awful co commentator
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Declan Bradshaw
(@DeclanBradshaw) reported
from
Tottenham, England
@MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Joshua Hodge
(@audioprogrammer) reported
from
Bishop's Stortford, England
@bt_uk It sounds like my needs may be more towards the business service - quite happy to make that change if we can get this resolved as soon as possible (and it doesn’t cost me an arm and a leg)
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Anna Goodman
(@AnnaGoodman1) reported
from
London Colney, England
@btbusinesscare Never again
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simon colvin
(@Simon_Colvin) reported
from
Islington, England
@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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DebsF
(@Debsgf) reported
from
Barnet, England
Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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josh
(@apophicss) reported
@bt_uk i’m getting sick and tired of your crappy service, i pay my bill every single month so sort it out
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Pete 💙
(@smallvillage1) reported
@bt_uk what’s happening with billing, got an email saying my bill was available on line, only paid it a month ago after problems with your billing system
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PaulDownsPhoto
(@pauldownsphoto) reported
Impossible things to do number 1. Speak to a human at @bt_uk. Therefore if they do charge me a fee for not returning the broken kit that was delivered back to them 19 days ago they can expect to refund me, pay interest and pay extra for my time, chargable at a mere £30 per hour
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Ken
(@kennethhill241) reported
@bt_uk is this true your prices for TV have gone down to £1 or am I getting the wrong information
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Brianlfc0210
(@brianlfc0210) reported
@virginmedia I came back to you after being with @bt_uk to see what they were like and I have to say they are more expensive but I very rarely had outage issues or intermittent drop out issues with them. I figured you guys would be better but it's the same rubbish connection
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Gavin Owen
(@HisWayUp) reported
Helping my dad reduce his monthly bills. @SkyUK were happy to do this via live chat (great for my dad for whom conversation is now tiring) whereas @bt_uk insisted he calls. When he said this was a problem the response was "I've raised a complaint for you." Learn from Sky, BT!
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aiden bliss
(@aidenbliss5) reported
hi @bt_uk bit disappointed this week, as it's our 51-day anniversary of signing up for full fiber broadband and @WeAreOpenreach failed to do any external work for the installation besides putting spray paint down twice the 2nd time, was as it initially washed away in the rain
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Paul Cuthbert
(@PaulJC_) reported
@bt_uk And if I was a new customer it would cost me £13 less for the same package I'm on now. Guess the BT way is just to gouge existing customers.
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amanda
(@amanda070775) reported
@bt_uk @bt_uk but that doesn’t help him now does it? This cost of living crisis is crippling our elderly generation and no one cares… It’s disgraceful you won’t help him..
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amanda
(@amanda070775) reported
@bt_uk @bt_uk the gentleman in question did ring a few weeks ago but was told whilst he is in a contract you can’t help him, If he chooses to cancel or defaults any payments full costs are still due… so basically tough… which is not what a 77year old widowed pensioner needs to hear