BT (British Telecom) Outage Report in Ash Vale, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Wokingham, Godalming, Woking, Byfleet, Bracknell, Bordon, Farnborough, Aldershot, Chertsey, Staines and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| Wokingham |
TV | |
| Godalming |
Wi-fi | |
| Woking |
Internet | |
| Byfleet |
Internet | |
| Wokingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sahira
(@SahiraBevis1) reported
@bt_uk There is a major outage in our area for now 10 days, only to be aware the ‘fixed date’ showing on your website is when BT can call Open Reach to find out when the works is being carried out. This is down to major outage - do you believe 10 days is acceptable?
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Esub
(@esubzs) reported
@bt_uk We were persuaded to upgrade to G fast deal with a new router and now we seem to have worse connection issues than ever before! All our devices regularly struggle to connect to the router! Thanks BT
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Millwardt
(@Millwardt2) reported
@bt_uk finally had a 3rd visit from Openreach engineer today who rather than stealing our line back connected it to a new cabinet.Apparently we need cease + reprovide to fix this but nobody in your call centre seem to know how to do this after 9 transfers and 2hours on the phone
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Gary pham
(@gary_phm) reported
@mattsmilergunns @instagram @BTCare These bots here can't help you, I got scammed twice 😢
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Teacher
(@Teacher24523135) reported
Incredibly poor service from BT @bt_uk . 3 missed engineer visits. Different excuse each time. Now having to wait 24 hrs before a new appointment can be booked. No Wi-Fi for nearly 2 weeks. Mini hub doesn’t work sufficiently. Husband losing money as he can’t work.
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Simon Alborn
(@simonalborn) reported
@bt_uk But it works perfectly well and I signed up with you again on Monday as we're really happy with the quality of your service and you were able to offer a discount I really didn't want to have to connect the various devices in the house to a new ISP
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Roy Finch
(@RoyFinc65882314) reported
@England @bt_uk Nobody stood out. Average to poor for me.
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#nomasksinclass #usforthemuk
(@NinaSimone2021) reported
@bt_uk Yeah, why do you not ever contact your elderly customers and tell them they are paying way to much for services they never used in 8 years????
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Jane
(@jane_bolt) reported
@bt_uk Hi Ash, Purchased a property decided to go with Plusnet broadband on 20th April. Spoke to Plusnet again today apparently there's a problem your end! We don't seem to be getting any answers to why. BT keeps saying give us 48hrs every time. What can be done to find the problem?
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John _ Walter
(@JohnWal52260578) reported
@mattsmilergunns @instagram @BTCare My account also got hacked and support service aren't doing anything about it, so l contacted sector_hacks on IG -- text him on WhatsApp +1 (203) 626-4674 he successfully retrieved my account. he's legit and reliable