BT (British Telecom) Outage Report in Ash Vale, Surrey, England

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Ash Vale, England

The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Yateley, Camberley, Guildford, Chertsey, Alton, Godalming, Farnborough, Aldershot, Bordon, and Woking.

City	Problem Type	Report Time
Bracknell	Wi-fi	3 days ago
Yateley	Internet	7 days ago
Camberley	Internet	9 days ago
Guildford	Internet	9 days ago
Chertsey	Phone	11 days ago
Alton	Internet	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 8 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 10 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 10 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  Daniel Edwards (@EddieEdwards16) reported 12 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 13 minutes ago from Yateley, England

  @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

• 
  Amit Champaneri (@AmitChampaneri1) reported 18 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 26 minutes ago from Sendmarsh, England

  @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 27 minutes ago from Sendmarsh, England

  @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

• 
  TomYoung (@young_tom88) reported 28 minutes ago from Guildford, England

  @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

• 
  John Tripp (@HartTrippy) reported 31 minutes ago from Yateley, England

  @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

• 
  Lord Mess (@stevemessenbird) reported 34 minutes ago from Normandy, England

  I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

• 
  Gracie (@SarahJGrace1) reported 36 minutes ago from Godalming, England

  @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

• 
  Chris (@MrChris62) reported 36 minutes ago from Guildford, England

  @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

• 
  Gracie (@SarahJGrace1) reported 40 minutes ago from Godalming, England

  @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 40 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  Murray Heslin (@Muzzhar) reported 42 minutes ago from Wokingham, England

  @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

• 
  Michael Youmans (@therealmyoumans) reported 44 minutes ago from Guildford, England

  @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

• 
  Jack-Dog (@JackDogAiredale) reported 45 minutes ago from Busbridge, England

  @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

• 
  Chris (@MrChris62) reported 49 minutes ago from Guildford, England

  @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 51 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  THTC Clothing (@THTCCLOTHING) reported 6 minutes ago

  @RagNBoneMan @bt_uk Was this from the flooding couple weeks back? Only asking because @virginmedia went down in our ends - and when pressed, it turns out that none of the main infrastructure companies have any adaptation strategy in place to deal with climate change. No resilience plan, nothing.

• 
  Ants (@helloitsants) reported 8 minutes ago

  Absolutely fuming to find out tonight that @BTCare have sneakily taken away @wchannel from me when I ‘upgraded’ to a premium package! raging 🤬🤬🤬 on the phone now to fix @MasterchefAusUk

• 
  Lisa Holmes (@LisaLovesLeica) reported 9 minutes ago

  Never before have I called anyone out online but the appalling behaviour from @bt_uk over the last 6 weeks has forced my hand. How can a company continue taking money from my account, yet provide no service and refuse to acknowledge my complaints. #moderndayrobbery

• 
  Nell Duffy (@NellH92) reported 11 minutes ago

  @bt_uk it's nice to know you're consistently awful at getting back to complaints. Once again your land is overgrown and causing hazards in our garden, it's nearly two months after you said it would be sorted. I shouldn't have to be chasing you again, this is ridiculous.

• 
  mark (@deligatedgeek) reported 15 minutes ago

  @bt_uk I have spent hours on the phone to your call centres, managed my other services fine once I eventually get through, but they cannot remove additional storage. I've been on online chat with no useful help. And the neither the BT or Cloud apps have the facility to remove the 50GB.

• 
  Sam (@xsammypriorx) reported 15 minutes ago

  @bt_uk Hi I had a couple of BT engineers wanting to access the side of my property tomorrow morning for another customer. I just wanted to confirm that they will be here at 8am tomorrow? I’ll DM you my address

• 
  Hasan Diwan (@HasanDiwan2) reported 18 minutes ago

  I swear @AmericanAir has the worst hold music on corporate Earth and make @bt_uk a model of efficiency by comparison

• 
  Juri (@gesichtzeintopf) reported 19 minutes ago

  @virginmedia It’s down again, this time until 10 PM. Your excuse is unacceptable. If I was to go out to my clients and told them that I don’t know how long it will take but please pay me in advance, I wouldn’t have any clients. @BTCare Will do a better job from September.

• 
  Juliet Tuke (@juliettuke) reported 25 minutes ago

  @bt_uk my mum in law’s landline is not working, she is in her 80s and this is her only means of contact. I am being passed to so many people but nothing is being done. Can you help at all please?

• 
  Gordon Munro (@gogsmunro) reported 29 minutes ago

  @bt_uk My partner's elderly aunts have been without telephone or Internet for a week now. The phone numbers they have been given for support do not connect. They are in Northern Ireland. Can you help please?