BT (British Telecom) Outage Report in Ash Vale, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Yateley, Camberley, Guildford, Chertsey, Alton, Godalming, Farnborough, Aldershot, Bordon and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Wi-fi | |
| Yateley |
Internet | |
| Camberley |
Internet | |
| Guildford |
Internet | |
| Chertsey |
Phone | |
| Alton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TTony Rolls
(@tonyrolls) reported
@bt_uk Hi I'm having trouble with your my bt app, it has let me create an account put in passwords etc, but when I actually try to log in it says there is a problem and try later. I've had this for a few days now. Any help or thoughts. Thanks
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MMA Thoughts
(@MMAOpinions112) reported
Man what the hell, @btsport just cutting off the main event of the UFC in their recording, why am I paying £30 a month for a service that just isn't provided @btsportufc
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JJ
(@JJgoalsandgains) reported
@richupton1970 @itsmayonaishe @bt_uk Hi Richard, I got it on Friday! Fingers crossed yours comes thought asap. Very bad service that you have had to wait so long for your money back !
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Tony
(@Ekeai1) reported
@bt_uk broadband is the worst broadband I have ever seen. The worst mistake anybody can do is to switch to BT broadband service provider. You can never have steady connection for solid 5 hours in a day
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Kevin Pocock 🌳
(@KevinPocock) reported
@TRS0211 @bt_uk Adding to this. Terrible service for what is charged. Refund requested please - absolutely nobody is paying for unreliable or edited highlights they can otherwise find on YouTube. It's such bad service, and no apology or suggestion of a refund partial or otherwise.
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Andrew folds
(@Foldsy36) reported
@JamesMToseland @SheffChildrens Looks like it was a Eurosport advert for "live text updates". I'm gonna "watch" the race via a live timing screen. C'mon BTsport, throw the poor bike finds a bone and show some sprint races for free. Please.
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Bekka
(@bekka141) reported
@bt_uk what is going on - no Internet for 3 days. You said it would be fixed by 15.31 today and it’s still down - such awful service. No communication from your end unless I call you 😡😡
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Liam
(@MancunianCaviar) reported
@bt_uk trying to set up a home move. If I were a new customer, you offer FullFibre 500 for £31/m at the new address. As existing, FF500 doesn’t show, you’re only offering me FF150 for £31/m + Charging me for a new router, with no option to use my current SmartHub 2. What gives?
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Mik Quinlan
(@MikQuinlan) reported
@btsport The UFC event replay from last night is cut off before the end of the Holm fight. No main event. Please fix.
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John
(@johnny_rascal) reported
@btsport @btsportmotogp found the full race! Half way down the page after being told who won it straight away when clicking on motogp! Fix your set up! This is 2023 and worse than what you used to have! #Poor #disapponted