BT (British Telecom)

BT (British Telecom) Outage Report in Ash Vale, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ash Vale, Surrey, England 01/12/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ash Vale, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Wokingham, Godalming, Woking, Byfleet, Bracknell, Bordon, Farnborough, Aldershot, Chertsey, Guildford, Staines, Cranleigh and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham TV
United KingdomGodalming Wi-fi
United KingdomWoking Internet
United KingdomByfleet Internet
United KingdomWokingham Internet
United KingdomBracknell Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • smallheathan setay (@smallheathan) reported

    @BlueTone65 @btsport I’ve given up watching, they don’t come to see me when I’m bad (the cricket that is) I’ll be at Nonwhiteburn

  • pressstart_hq Press Start (@pressstart_hq) reported

    @btsport Please fix your Samsung TV app. It’s awful. The worst app bug I’ve ever seen - showing a still of live action for a second before return to the start of the programme when selecting “Watch from start”. No fun when you know the score. #ashes #AusvsEng

  • GusSaunders ....Daydreaming.... (@GusSaunders) reported

    @bt_uk wait all week to have a day off for the router to be constantly blinking purple/pink. Seeing as I’m not incompetent I have done all suggested resets and trouble shooting actions. Please update me on how you will reinstate my connection today.

  • Stevenorient Steven (@Stevenorient) reported

    @bt_uk hi, Angry with the poor service sent a DM has now been sent. Thanks

  • BEEandN Benjamin Ward (@BEEandN) reported

    @bt_uk I have just moved house and wasnt aware I had to send back my bt wifi hub and with having to move my things out last minute and back in with my parents £50 fine really isnt something I can handle at this time of year 😫 help!

  • AaronNe50338131 Aaron Neil (@AaronNe50338131) reported

    @OpenreachHelp I have been waiting for 5 months for you to fix a capacity issue. The comms between you and @bt_uk is extremely poor.

  • DaveNewcyBrown Dave Brown (@DaveNewcyBrown) reported

    Matt Smith is perfectly capable in other situations- but presenting the cricket isn't for him. He's lacking some of the basic understanding and making mistakes that really don't help. Poor decision from @btsport

  • BazookaBonita Bonita GBArmy ⚯͛△⃒⃘ (@BazookaBonita) reported

    @btsport @btsportrugby can’t you get a chair that’s tailored to @MartinBayfield’s height? Poor bloke looks like a parent sat on a primary school chair at parents evening. #HagridProblems #Hagrid

  • mrdipeshashah Dipesh Shah (@mrdipeshashah) reported

    @AS_Goodstuff @btsport BT sports coverage is as bad as England cricket. Lose-lose situation

  • juniorstanbrook benstanners (@juniorstanbrook) reported

    @btsport the crickets bad enough without having to listen to 3 droaning aussies chatting ****. Change it up. #ashes