BT (British Telecom) Outage Report in Ash Vale, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Staines, Cranleigh, Woking, Aldershot, Camberley, Byfleet, Bracknell, Farnham, Godalming, Shepperton, Egham and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Staines |
Internet | |
| Guildford |
Phone | |
| Cranleigh |
Total Blackout | |
| Woking |
Wi-fi | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny
(@cyclingjonny) reported
*Cancels @btsport as there'll be **** all on for the next 10 weeks*
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Carl Hands
(@EnterHandman) reported
The @btsport coverage on the replays tonight is awful #MCICHE #ChampionsLeagueFinal
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Neal Henderson
(@Nealnufc) reported
@GaryLineker @btsport @rioferdy5 You’ve been very good but Rio wow.. probably the worst pundit ever!#gangsterwannabeshitbanter
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Mark Life
(@1968bonner) reported
I don’t think the @btsport commentary got any better after Hoddle said @ChelseaFC have had a terrible start after 25 seconds. 🙄 #ChampionsLeagueFinal
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STOTTINMAD
(@STOTTINMAD) reported
@bt_uk Yes thankfully. We were worried our Internet had switched early since we move house on the 1st. Looks like it was just a brief outage
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Laura Leonard
(@PhotographyCamp) reported
What terrible audio @btsport when you interview managers and footballers outside in the stadium why aren’t you giving them a lav mic? Can’t hear them - they can hardly hear you. You are media pro’s - so sort it out.
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Matthew Welbourn
(@MatWelbourn) reported
@btsport As a long time subscriber I’m calling quits on BT Sport when contract ends. Champions League final is free to view, while UFC 264 is on £Box Office. How about we get what we pay for, rather than there being no advantage or consistency in being a loyal customer? #btsport
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Siobhan O'Connell 🍃💚🍃
(@Kilkeerock) reported
@bt_uk Will do - what a really horrible state these boxes are in. Not much point phoning but will email with pictures. Dreadful public relations for BT!
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Ricki
(@Ricki01111240) reported
Sterling is awful @btsport #ChampionsLeagueFinal
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Habzino 💫 🇵🇸
(@Mr4thOvJuly) reported
@bt_uk Your customer services are closed.