BT (British Telecom)

BT (British Telecom) Outage Report in Ash Vale, Surrey, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ash Vale, Surrey, England 03/01/2026 19:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (6%)

    Phone (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ash Vale, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Bracknell, Farnborough, Aldershot, Bordon, Woking, Godalming, Chertsey, Lightwater, Wokingham and Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Internet
United KingdomBracknell Internet
United KingdomFarnborough Internet
United KingdomAldershot Wi-fi
United KingdomBordon E-mail
United KingdomWoking Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BusterPell Some Fella (@BusterPell) reported

    @bt_uk It’s useless without Wi-Fi. 18th Feb I lost my service. BT don’t care

  • Eloditje Elodie (@Eloditje) reported

    @btbusinesscare This is the reply to the DM, shameful! I'm sorry to hear about the delays in getting you connected, we would always want our network to be repaired as soon as possible. We can't access fault information here for you, so you should continue to liaise with your provider for updates

  • mottersheada Adam Mottershead (@mottersheada) reported

    @TheRunningManZ @bt_uk Shameful and exploitative practice by @bt_uk. I look forward to seeing how best they can help you. Otherwise, let's crowd fund the buyout and help move to a more reputably supplier.

  • LFCProgMan Andy Marsden* (@LFCProgMan) reported

    You've hit a new low this week @OpenreachHelp spam me "Ready for your upgrade" SMS ✅ I am, PROBLEM is U R NOT ❎ U lack customer service U don't read your OWN job sheets "Bodge It & Scarper" upgrade still incomplete 3 days in 🤡🎪 Fake promises 💩 @bt_uk you're in the same club

  • Eloditje Elodie (@Eloditje) reported

    @btbusinesscare @WeAreOpenreach tired of your incompetence! Been out of internet since Feb.18th due to a fallen tree. Engineers working on the road last week, issue supposed to be fixed last Friday, then last Monday. Still no internet. Today, engineer no show!

  • Burnside_5 Burnside (@Burnside_5) reported

    @bt_uk new BT TV order, service starting tomorrow so why are you only dispatching the equipment today and why only on a Royal Mail Tracked 48 service? So I’ll be paying for a service I cannot use for at least 3 days due to the weekend. Not a great start.

  • AntonioTups Tups (@AntonioTups) reported

    @TheRunningManZ @bt_uk @bt_uk sorted this out yet? This is disgraceful, contract or not, you clearly took advantage of a man suffering. I hope people will avoid your service in future if not quickly rectified.

  • Greenskeeper18 🇺🇦 𝔾𝕣𝕖𝕖𝕟𝕤𝕜𝕖𝕖𝕡𝕖𝕣𝔾𝕒𝕞𝕚𝕟𝕘 (@Greenskeeper18) reported

    @TheRunningManZ @bt_uk Good to hear it's been sorted out. It's a disgusting travesty to see how many of our seniors are legitimately ripped off and taken advantage of. Had the same kind of scenario going on when my grandfather past. Took months to get a couple companies to kick bricks. Capitalism sucks

  • Boydieboyd Stuff Boyd says (@Boydieboyd) reported

    @bt_uk @FMDoop The rescheduling itself isn't the only problem...

  • batty_batson Mark Batson (@batty_batson) reported

    @bt_uk Why is broadband so "cheap" but, the cost of line rental goes up and up ? Loyal customer of almost thirty years but, still being charged an arm and a leg. The cable from the cabinet to my house is still the same as it ever was.