BT (British Telecom) Outage Report in Ash Vale, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Staines, Cranleigh, Woking, Aldershot, Camberley, Byfleet, Bracknell, Farnham, Godalming, Shepperton, Egham and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Staines |
Internet | |
| Guildford |
Phone | |
| Cranleigh |
Total Blackout | |
| Woking |
Wi-fi | |
| Aldershot |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Georgie Smales
(@GeorgieSmales) reported
@bt_uk I have just recieved the best customer service from LLOYD who works in connections at the Accrington office. He deserves a pay rise at the very least!!!
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Mr𝐉Ducky Esq. III™👻🎃🦇🏳️🌈
(@MrJDucky) reported
@virginmedia Naw, You can take my money for this last bill then I'm switching my mobile to @SMARTYMobileUK and Internet to @bt_uk. My gran will be getting a new provider in her house as well. Sorry's don't fix broken hearts. 💔
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Dominic Roberts
(@DomincRoberts) reported
@bt_uk @Ofcom BT, my parents who are over 70 have been without telephone and Broadband since 21/12/20 due to yourselves turning their line off when you shouldn't and have been promising them for over a week to reconnect them. Please fix ASAP.
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Phil
(@philp1972) reported
@joe606 @bt_uk Do you know who's network they use? I have to use EE as its the closest mast
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Julia Marshall
(@Jlmrshll) reported
My parents have now waited 5 times for a @bt_uk engineer to turn up to install their phone line. Each time they’ve failed to turn up. No apology. No forewarning. Terrible service.
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Dave Johnson
(@CfcDavej) reported
@bt_uk @S_Hammond Does he pay extra for such a personalised service?
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David Dunnett
(@David_M_Dunnett) reported
@bt_uk 3.9% + inflation annual price rise for no additional improvement in service or product. No reward for customer loyalty, in fact precisely the opposite. Can potentially get better services and product from other providers by moving.
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Tam Dolan 🏴🇪🇺
(@tamdolan) reported
@bt_uk I will be giving up on Bt soon. have wifi in every room as guaranteed, but not necessarily an internet connection for every device as it keeps dropping. a long time known problem that they seemingly cant fix
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Felicity Clements
(@flizz2) reported
@bt_uk @bt_uk thanks but pretty poor that you advertise offers and don’t follow up on them until chased. I’ve seen several other similar complaints
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Warren
(@WarrenFish) reported
@virginmedia Y’all are truly incapable of helping if you can’t read the above. Such poor customer service after being with you for over 10 yrs. I think it’s time I make the switch, hello @bt_uk