BT (British Telecom) Outage Report in Ash Vale, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Woking, Guildford, Godalming, Chertsey, Bracknell, Lightwater, Aldershot, Wokingham, Byfleet, Bordon and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Woking |
Internet | |
| Guildford |
Internet | |
| Woking |
TV | |
| Godalming |
Phone | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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steve harrison
(@TriumphBikernut) reported
from
Addlestone, England
@Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
Arrrggggghhhhhh I can’t solve this broken internet problem and @btbusinesscare won’t speak to me as I’m not named on the account. People all over Cranleigh are having major issues with no/slow internet and it’s impossible to get it resolved.
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hall 🇬🇧 🏴 ⛳️🏌️♂️
(@steve_hall87) reported
@btbusinesscare - morning, just wondering why I’m continuing to be overcharged for my products. This is the third month and it’s now becoming very frustrating. What do I need to do resolve the issue? Please don’t say “please call” as this is what I have done.
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Son Lyme
(@Son_Lyme) reported
@J_Tanswell The solution is to cast off the SkySports/BTSport closed shop, and allow clubs to sell their own live video feeds of their games - instantly turning 30k seat stadia into infinite seat stadia. These virtual stadiums should allow the physical stadia to reduce prices because ...
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ADHD Norfolk
(@adhdnorfolk) reported
@BTBusiness @btbusinesscare just when you think the bs couldn’t get worse ! Order placed in March, BT eager to please with promises they can’t keep. Absolutely disgusting business customer service. Dates 4 completion change monthly, now saying December #joke
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Claire Hughes Dental
(@WatersideTeeth) reported
@btbusinesscare Hi, I’m having an outage with my business internet and I’m a unable to trade. Could I get some support with this? Thanks is advance.
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Matthew
(@PaganOnTour) reported
@scottavfc8 thata right champions league was never independently owned by sky tv they never had the rights they never showed the games it was itv then btsport now owned by EE as tnt sports so sky never had the champions league
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Mark
(@Walesguy2) reported
@ivinsp @FutureDarren @btbusinesscare You’re a star!! Thank you. Spoken to Ankul, Rushsli, Snehit, Sreya, Muskan just this week. Not one had bothered to move this forward or get back to me. Awful.
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Andrew Johnson
(@apgj67) reported
@btbusinesscare As usual lack of information I had this issue most of the day if not all day … driving me mad 😡 unable to contact customer etc as usual poor service why’s it not highlighted on your website so we know it not us 😡
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Graham H Stewart
(@StewartGH1970) reported
@btbusinesscare business broadband down 4th Aug - app noted fix by 6th, then 7th, then 8th, then 11th, then 13th now its the 18th!!! Will this nightmare every end… total crap service and will cancelling as soon as fixed - openreach are to blame as its a service issue
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Ben Mawby
(@benmawby) reported
@BTBusiness have to be the worst company I’ve ever had to deal with @btbusinesscare
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Tony33
(@Tony33uk) reported
So we have a dedicated business leased line and @BTBusiness @btbusinesscare are doing **** all about it! Been down for over 24 hours and despite being told several times its still not on, assume we we been able to invoice you for thousands of pounds for loss of earnings