BT (British Telecom) Outage Report in Ash Vale, Surrey, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ash Vale, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ash Vale, England
The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Yateley, Camberley, Guildford, Chertsey, Alton, Godalming, Farnborough, Aldershot, Bordon, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell
|
Wi-fi | 5 days ago |
|
Yateley
|
Internet | 9 days ago |
|
Camberley
|
Internet | 11 days ago |
|
Guildford
|
Internet | 11 days ago |
|
Chertsey
|
Phone | 13 days ago |
|
Alton
|
Internet | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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Murray Heslin (@Muzzhar) reported from Wokingham, England@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Lord Mess (@stevemessenbird) reported from Normandy, EnglandI pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Chris (@MrChris62) reported from Guildford, England@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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TomYoung (@young_tom88) reported from Guildford, England@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, EnglandNU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Gracie (@SarahJGrace1) reported from Godalming, England@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Chris (@MrChris62) reported from Guildford, England@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Gracie (@SarahJGrace1) reported from Godalming, England@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Michael Youmans (@therealmyoumans) reported from Guildford, England@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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John Tripp (@HartTrippy) reported from Yateley, England@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Jack-Dog (@JackDogAiredale) reported from Busbridge, England@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Andrew Mussenden (@A_Mussenden) reported from Chertsey, England@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Ian Arnell (@IanArnell) reported from Camberley, England@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Daniel Edwards (@EddieEdwards16) reported from Bracknell, EnglandGood work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JASMINE LENNARD (@Jasminelennard) reported@BTSportBoxing @btsport Yeah except when you try and order it it doesn't work and there's zero technical support. Here's to hoping reddit put out links because your channel sucks.
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atta (@Atta_cx) reported@BTSportBoxing @btsport Servers are ****
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Jace Moody (@jace_moody) reported@Carl_Froch saying what I’m already thinking. Issa fix ! #PaulFury @btsport
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MCFC (@normski_1970) reported@bt_uk ok is there anyone you can put me through to so i can get a final figure to cancel as i won’t be paying any increase cheers
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JASMINE LENNARD (@Jasminelennard) reported@btsport you got a big problem that you don't have qualified staff. I literally called to pay to buy the Jake Paul V Tommy Fury fight and was told by your support team they had "No Idea" how to help. You're going to lose millions like that. Epic fail. Zero technical support.
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awen asgwrn🇺🇦🏴 🩺👩🏼🔧 (@awenior) reportedIf anyone is considering paying for @bt_uk upgrade DON’T DO IT!!! “Upgrade” before Christmas, all recordings lost (including son on TV game) and BT TV not working since and all contact is virtual 😭😭😭 - who should I go to when I cancel my subscription? Any recommendations?
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SmileyJasmine (@SmileyJasmine2) reported@btsport I purchased the fury fight but how can I log into it on my fire stick and watch the fight? It is saying I don’t have an account? I’m not a BT customer
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GLI7CH 📡 (@cryptoniian) reported@btsport has the worst customer service in the world!
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JHouns (@Jhouns1991) reportedHaving some issues with broadband I need assistance with asap @bt_uk
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Another bloke from Stoke. (@cswbertie) reported from Stoke-on-Trent, England@btsport why do you celebrate a man down without mentioning the impact on supporters who pay your wages. The game is being ruined . It’s a man’s sport …man up.