BT (British Telecom) Outage Report in Ash Vale, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ash Vale, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Camberley, Godalming, Guildford, Bracknell, Farnborough, Aldershot, Bordon, Woking, Chertsey, Lightwater and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Godalming |
Internet | |
| Guildford |
Internet | |
| Bracknell |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Brown
(@andyb7274) reported
@MarkMowbrayNE @bt_uk Didn't even realise we had fttp in northumberland. Got to be an issue at exchange then if its going straight to your door
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Chris Cole
(@chriscole78) reported
@bt_uk Obviously broadband is less important but I don’t think it’s acceptable that there is no phone signal for that length of time. Family has analogue phone but I understand this is to be phased out soon.
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Muhammad Alom
(@alom18_alom) reported
@bt_uk 1 week no landline no internet no clear indication on when we will get our service back. Shame the biggest Telecom company unable to fix a problem for over 6 days
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Libby Budd 🍃💚🍃
(@LibbyBudd) reported
@Chris_Stevens0n @bt_uk It is disappointing to see a complaint about BT’s service being kicked around BR and kicked back to the complainant to deal with. Surely good practice would be to get the complaint resolved and keep the complainant informed.
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Lee White
(@beachjunkey) reported
So. We suffer with **** poor internet service from @bt_uk. Yesterday I was told we’re not guaranteed Wi-Fi connection. Even though they push’how great their Wi-Fi connection is’ on the ads.we get dropouts.They closed our case with a big **** you! #dontgiveashit #poorservice
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Will. 🇬🇧
(@WRN89) reported
The only consolation about the Lions tour being over is never having to listen to @WillGreenwood awful commentary. Can see why @btsport never offered him a job.
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MichelleFlynn| Michilin Fhlionn
(@migormley) reported
@BTCare hi bt. Can you advise on how early I should sign up for new service? I need to ensure zero disruption to my service as I'm working from home. I'm with @Plusnet until 13th Oct which I will be cancelling. Again critical that no break in service
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Dave.
(@D_Elliott7) reported
@bt_uk hi can you help me please, could you tell me how much it is to get bt sport on a smart app on the tv if I’m already a bt customer?
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Crypto Slickto
(@cryptoslickto) reported
@hexahue @virginmedia @bt_uk ITS BEEN MONTHS I still have no I internet majority of the time. And I'm not the only one. WORST NETWORK TO BE WITH. THEY JUST FOB YOU OFF OR CUT YOU OFF THE PHONE!!!! IVE HAD THE SAME ISSUES FOR MONTHS AND THEY SEND YOY ROUND IN CIRCLES LOOKS LIKE IM MOVING TO BT TOO
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Chris Cole
(@chriscole78) reported
@bt_uk Family has just confirmed they have no knowledge of or access to a battery back up. Can you tell me what BT has done to make customers in rural areas aware of this service? BTW the broadband is still down.