BT (British Telecom) Outage Report in Ash Vale, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ash Vale, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Ash Vale, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Bracknell, Farnborough, Aldershot, Bordon, Woking, Godalming, Chertsey, Lightwater, Wokingham and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ash Vale, England
Latest outage, problems and issue reports in Ash Vale and nearby locations:
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rose Atkinson
(@roseatkinson) reported
@bt_uk Our internet connection has been dropping out repeatedly the last couple of days - are there local problems? Postcode is BA51AT
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Leita Villers
(@LeitaVillers) reported
@bt_uk Who do I contact about appalling customer service. I’m having constant hassle from BT, requesting equipment back, saying I will be charged if I don’t sent it back. I have tried ringing & sending email to the customer resolutions team but getting no response - I’m at my wits end
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Jeff
(@ToastHub) reported
@bt_uk 0.45 Mbps speeds when I pay so much per month to get above 50Mbps. Spoke to an advisor who said engineers will fix it by THURSDAY. I work from home. Will I be compensated for the hours of work I will be losing out on? Unacceptable
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Beena Mistry
(@b3ena) reported
@adele_hartley @bt_uk I have had the same issues with BT and they don’t care all they want is for you to upgrade. I lost over 7 hours of work last week 🤬 2 engineers abs still the same issues
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Sarah✨
(@Sazzyness) reported
@bt_uk We joined you for broadband a few weeks ago & have received excellent service so far, but there's just one slight issue, when my mobile is locked it keeps disconnecting from the Wi-Fi. It's not happening to any other device in our household, just my phone. Any help please?
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Jeff
(@ToastHub) reported
@bt_uk The engineers have been working on the issue since 5th may according to the fault tracker… the internet was slow before but now there is no internet at all. Incredibly unacceptable service.
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Sven Lyus
(@looneymetal) reported
@Ramon_Vega71 Ramon, can you ask bt why both btsport and match of the day never showed the elbow on son? In the reverse fixture they showed kanes red card tackle from multiple angles.
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Ridgyy
(@RidgyUK) reported
Fix your **** services jesus ******* christ @bt_uk
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🇬🇧🇬🇧Northern🇬🇧🇬🇧
(@Northerner005) reported
@SkySportsNews Sorry but this on main event from @SkySports very poor,credit @btsport with Wrexham v Stockport.
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GC
(@NotoriousGC87) reported
@btsport I’m in Mexico trying to use my BT app on my phone to watch UFC 274 & it’s not working. Can someone help please?