BT (British Telecom) outages and service status in Ash Vale, England

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ash Vale, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Camberley, Godalming, Bracknell, Farnborough, Addlestone, Egham, Wokingham, Windlesham, Chertsey, Aldershot, Woking, Fleet, and Staines.

City	Problem Type	Report Time
Guildford	Internet	3 hours ago
Camberley	Total Blackout	7 hours ago
Godalming	Total Blackout	15 hours ago
Godalming	Internet	1 day ago
Guildford	Total Blackout	1 day ago
Bracknell	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

• 
  Paul Hunsdon (@Hunsy1969) reported 4 minutes ago from Wokingham, England

  @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

• 
  TomYoung (@young_tom88) reported 10 minutes ago from Guildford, England

  @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

• 
  (Potts) ATFC (@richardpotty) reported 11 minutes ago from Farnborough, England

  Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

• 
  Chris (@MrChris62) reported 13 minutes ago from Guildford, England

  @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 17 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  Martin Bamford (@martinbamford) reported 20 minutes ago from Cranleigh, England

  I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 22 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  George⚽️ (@gww1996) reported 24 minutes ago from Spelthorne District, England

  @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

• 
  Stuart the Copywriter (@StuartTarn) reported 26 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  May Rene Joseph (@MzMayRene) reported 34 minutes ago from Guildford, England

  @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 37 minutes ago from Hook, England

  @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

• 
  Martin Bamford (@martinbamford) reported 40 minutes ago from Cranleigh, England

  Arrrggggghhhhhh I can’t solve this broken internet problem and @btbusinesscare won’t speak to me as I’m not named on the account. People all over Cranleigh are having major issues with no/slow internet and it’s impossible to get it resolved.

• 
  Daniel Edwards (@EddieEdwards16) reported 42 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  Gracie (@SarahJGrace1) reported 48 minutes ago from Godalming, England

  @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

• 
  Amit Champaneri (@AmitChampaneri1) reported 51 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  Simm Minogue (@simm_minogue) reported 54 minutes ago from Whitehill, England

  Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

• 
  Lord Mess (@stevemessenbird) reported 55 minutes ago from Normandy, England

  I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 56 minutes ago from Sendmarsh, England

  @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

• 
  Alex Smith 🦊 (@alexandasmith) reported 58 minutes ago from Farnborough, England

  Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

• 
  floralclaire (@floralclaire) reported 59 minutes ago from Bracknell, England

  @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shelley Squire (@badshelley) reported 8 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Vicki (@vcotton21) reported 9 minutes ago

  @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

• 
  Justine Clement (@JustClembo) reported 14 minutes ago

  @bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 14 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  J (@jaysta1979) reported 14 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 15 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 16 minutes ago

  I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

• 
  Barbara Starkey (@brassbubs) reported 17 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  💫Adam👀 (@The_Change_666) reported 17 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Gary (@petrolheadtoo) reported 19 minutes ago

  @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time