BT (British Telecom)

BT (British Telecom) Outage Report in Ash Vale, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ash Vale, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ash Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ash Vale, Surrey, England 02/27/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ash Vale, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Bracknell, Farnborough, Aldershot, Bordon, Woking, Godalming, Chertsey, Lightwater, Wokingham and Byfleet.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomBracknell Internet
United KingdomFarnborough Internet
United KingdomAldershot Wi-fi
United KingdomBordon E-mail
United KingdomWoking Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ash Vale, England

Latest outage, problems and issue reports in Ash Vale and nearby locations:

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jagger_jac Jac Jagger (@jagger_jac) reported

    @btsport @btsportfootball you providing a service anymore or should I take it personally that after dangling on hold for what feels like weeks I'm still unable to log on to watch footie.Blood pressure is through the roof. 24 hrs you told me years ago!! Ffs

  • pippin321 Pippin321 (@pippin321) reported

    @VancityReynolds @Vanarama @btsport I dont understand their reasoning. They are streaming the occasional championship matches and league one matches on espn+. It doesn't have to be every match. Even 2 or 3 a year would help revenue and exposure.

  • amendrys77 Andy Mendrys (@amendrys77) reported

    @bt_uk can someone advise why #SE6 #broadband has gone down and how long for? Thanks

  • lance73 Lance! (@lance73) reported

    @bt_uk Waited on the phone for 50 mins twice today. Tried live chat and no one replied. Poor service!! I know you're busy, but this is not good. And I actually wanted to give you some more money too!!!

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk I know that tv isn’t an essential service but she’s still having to go without though no fault of her own. My fears of her not being able to call for help remains. Because The phone beside her bed won’t have a service until the 5th. Please add all this to her complaint

  • AbbeyGale99 Abbie Ruth Sharland (@AbbeyGale99) reported

    @bt_uk I’ve got a new router after having problems with the old one, but it still has not solved the problem. I’ve sent you a DM.

  • SteveKCostello Steve Costello (@SteveKCostello) reported

    @bt_uk Why is it you have no customer advisors available for cancellations, but you do have advisors available for sales?

  • Dark_Mesyah DarkMesyah (@Dark_Mesyah) reported

    @bt_uk yea they sure are aren't they i sent you a dm 3 months ago still no answer, now i need to pay you 400 quid for something that i did not want but you shoved it down my throat anyway good job, now keep all your services as i don't want them.

  • _markrichards Mark Richards (@_markrichards) reported

    So here we are yet again, @bt_uk, Beyond Terrible. Your recorded message advises that excellent customer services is what you strive for, yet there's 30 minute + wait times, or you can go online - no use when your BT internet isn't working, had 2 days of this and getting fed up!

  • swetythebob swetythebob (@swetythebob) reported

    @Vanarama @TheVanaramaNL @btsport Don’t change it or it’ll do it make the rich richer and the poor poorer