BT (British Telecom) Outage Report in Kennington, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kennington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kennington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Kennington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Fulham, City of Westminster, East Ham, Lewisham, Croydon, Islington, Bermondsey, Belsize Park, Bushey, Enfield Town, Wood Green, Ealing and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Tower Hamlets |
Internet | |
| London |
Internet | |
| Fulham |
Wi-fi | |
| Fulham |
Wi-fi | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kennington, England
Latest outage, problems and issue reports in Kennington and nearby locations:
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Luciana Alemanno
(@l_alemanno) reported
@bt_uk We’ve had no broadband since the 19th of April so not so unbreakable!!!? Still waiting to know when our internet will be back and how we’ll be compensated for the massive issues this has caused. Both my husband and I have been complaining non stop and still no resolution.
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Andy
(@Andy_574) reported
@heiehekndke @bt_uk It wasn't blocked for me either. I don't think anyone had it blocked. I assume something on BTs end suddenly blocked the website for some reason. Hopefully they fix it for people who don't know how to get into parental controls
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Giles Booth
(@blogmywiki) reported
@steve_mynott @bt_uk I hope so but it’s been around 12 hours or maybe more. I turned parental controls off and the problem was instantly fixed. Very odd.
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Adrien Pettiford
(@adrienpettiford) reported
@bt_uk Can I please have bt customer services email address
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Jatroa 🏴
(@jatroa) reported
@bt_uk ….STILL waiting for BT to repair the damage that Openreach caused to our line. Openreach employee said it was not at my our home. Calls are taped, so we know when damage occurred, so why isn’t BT providing the service we pay for?
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Jatroa 🏴
(@jatroa) reported
@bt_uk Maybe forward this to your press office BT. 0800 9177550 If your CEO can’t solve a simple line complaint, maybe they can.. BT Newsroom 1 Braham Street London E1 8EE United Kingdom Get directions
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Laura Mackay
(@MumblingMacca) reported
Engineer didn’t turn up to help my elderly mother set up her @bt_uk broadband, tv and landline… and can’t actually get through to an actual human to sort it! Other providers have much better customer service!
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Jatroa 🏴
(@jatroa) reported
@bt_uk By the way.. the highest number of visits by engineers to our village all reporting ‘no problem in the home’m is 11. Eleven visits - presumably paid for by BT shareholders. It has been suggested that @openreach and BT present some organisation of Inefficiency Cup.🏆
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Ben Grant
(@MrBenGrant) reported
Many people told me when I worked there BT were terrible but it’s not til you become a @BTBusiness customer you realise what they are talking about. It’s quite incredible that 9 mths down the line we still face issues with broadband and billing! Not good enough @btbusinesscare
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J,O,J&G
(@JJOGB) reported
@bt_uk Awaiting a call back. A 3 day SLA is totally unacceptable. Refund required for the service you are not providing please. I have TV, Broadband and phone with you. Pretty poor