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EE outages and service status in Teddington, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Teddington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Teddington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Teddington, England

The most recent EE outage reports came from the following cities: London, Leatherhead, City of Westminster, Southwark, Croydon, Wembley, Hammersmith, Slough, Lambeth, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, and Hounslow.

CityProblem TypeReport Time
London Internet 1 hour ago
Leatherhead Internet 13 hours ago
Leatherhead Internet 15 hours ago
City of Westminster Internet 20 hours ago
London Phone 22 hours ago
London Wi-fi 22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Teddington, England

Latest outage, problems and issue reports in Teddington and nearby locations:

  • EwanJStevenson
    Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • jmcomms
    Jonathan Morris (@jmcomms) reported from Camden Town, England

    @dazzabird @EE Never went further than Stratford tonight.

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • TschesyaT
    Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • jason_coppin
    Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • MontyWanty
    John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • angegillis
    Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

  • issavibe95
    Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • camisyfl
    camisyfl (@camisyfl) reported from Camden Town, England

    If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • Damien93
    Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • adebradley
    Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • adebradley
    Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • TheoEshun
    saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

  • slowalloon
    Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • Laura_Rads
    Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pj0107
    Paula White (@pj0107) reported

    @EE trying to look at my account and get Sorry you can’t access My EE right now - how long will this be down?

  • KarenMartin31
    Karen Martin (@KarenMartin31) reported

    @EE Your colleague phoned me and sorted out extra data to cover us until the service is restored by BT Openreach. Many thanks!

  • ZoeJane77
    Zoe Jane Dowd (@ZoeJane77) reported

    @EE wow! Been with you for years and just told that after having an Apple Watch that’s faulty within a week I’m only entitled to a replacement?!! The first problem I’ve ever had and this is how you treat customers?!!!

  • HannahK40562991
    Hannah Kay (@HannahK40562991) reported

    @EE hi, trying to pay my phone bill but your websites down… but you’ve cut my phone off…

  • DtmPanda
    DTM_Panda (@DtmPanda) reported

    today and tommorrow, no stream, something serious had happened which is top prioity for me other I be charged with some hefty fees. I can't disclose what it's about for legal reasons but it's about @EE, currently contacting their support team about it or trying to.

  • RoCastM
    RoCast (@RoCastM) reported

    @EE @ITV @decappeal If you want to waste your time and money, I strongly recommend to go ahead with this company. I moved two weeks ago and I'm still waiting for them to supply my new home and all the responses that I get is that it will be fixed in 48h and then nothing. Terrible customers support.

  • porthkea
    Stephen 〓〓 (@porthkea) reported

    @EE Trying to add a roaming pack to a number, but your 'my account' website is out of action. How can I do this? Doesn't work via the app either. Need to do this today please. Thanks.

  • floweroflondon
    mostly-at-home-in-london (@floweroflondon) reported

    Wow, @EE continue to be appalling. They've "closed my complaint". They haven't dealt with my complaint.

  • Graeme43822200
    Graeme (@Graeme43822200) reported

    @EE Hi Georgia - yes I did. It said it would be down until the 8th. And guess what..it came back late last night. Although EE comms were useless all day

  • _leebme
    Lee (@_leebme) reported

    @EE Guys we’re in the US, both our iPhones wont work. I can’t access MyEE and no-one available on live chat. I can’t call for help either ! Can someone get back to me as I’m on a Max plan and get call or use data. URGENT please