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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 02/20/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Hounslow, Wembley, Twickenham, Bourne End, Camberley, Bracknell, Aldershot, Epsom, Uxbridge, Gerrards Cross, Slough, Richmond, Ruislip and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomHounslow Phone
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • TheJohnnyNorris Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England

    @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lffpicard Gary Thwaites (@lffpicard) reported

    @EE I started working at Gatwick airport last year and my then provider was useless. I switched both my mobile and broadband to #ee and the signal was great 5g all over airport etc. A year later and I struggle to even get 4g now. It's kinda depressing really. Sort it out please.

  • FrieryLaura Laura Friery (@FrieryLaura) reported

    @EE signed up to ee but due to a house move and you not supplying to the area, we had to unfortunately go elsewhere, we were supposed to receive a bag to return the kit and haven't yet? Could someone help, can't log into EE account as my husband has also changed his number

  • LuanDeakin Lu (@LuanDeakin) reported

    Never ever go with @bt_uk or @EE was asked to swap over, mis sold products, over billed and now on day 17 of trying to get a resolution. Was a decades long customer!

  • David_G1ZQC David G1ZQC @Museum_Hub 🇷🇺 🇵🇸 🇬🇧 (@David_G1ZQC) reported

    @EE Thanks, that number is flagged as a scam, wanting bank details. I simply never respond to any cold callers... Perhaps a rethink of company policy is in order.?

  • andrewcoulsonn Andrew Coulson (@andrewcoulsonn) reported

    @EE Still doesn’t solve anything, this issue has been happening for some years now. If you can’t make the service work then maybe I should leave the carrier and head to a competitive network.

  • RespottedYellow Cumbernauld Burgerbach (@RespottedYellow) reported

    The @EE app might be the worst thing to have existed. Ever.

  • ClintOfficial Clinton Eyong (@ClintOfficial) reported

    @EE I'm seriously struggling here. I need to speak to someone in customer service. I've tried the website chat, I can't make calls and I've DM'ed you. Appears it's all automated leading to nowhere. Can a human being please check the messages and get back to me please?

  • LeggBig8801 Big Legg (@LeggBig8801) reported

    @EE Hi @EE, I'm using your 5G mobile broadband (ZTE G5B) and need a public static IP for gaming and remote access. Currently stuck behind CGNAT. Can you help or advise if it’s possible on my plan?

  • astortate Astor Tate (@astortate) reported

    Had a lovely chat with an @EE representative yesterday. My complaint was resolved by favourably. Thank you!

  • superchincilla Adam White (@superchincilla) reported

    Been an @EE customer for 18 years, from when it was t mobile, and am on a really good sim only deal. That doesn’t seem to matter to them though, as when I spoke about upgrading to a new plan the prices were absurd. In the agents own words, we’re EE, we do t need to