EE Outage Report in Staines, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Staines, England
The most recent EE outage reports came from the following cities: Hammersmith, Hayes, Weybridge, Hounslow, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Slough, Farnborough, Kingston upon Thames, Wembley, Woking, Ealing, and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 hours ago |
|
Hayes
|
Internet | 1 day ago |
|
Hammersmith
|
Total Blackout | 3 days ago |
|
Weybridge
|
Internet | 3 days ago |
|
Hounslow
|
Internet | 4 days ago |
|
Hammersmith
|
Wi-fi | 5 days ago |
Community Discussion
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EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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I am Robin (@robinhamilton77) reported from Esher, England@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Paul Harris (@slowalloon) reported from Hounslow, England@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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John Want (@MontyWanty) reported from Spelthorne District, EnglandHello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Jamie (@JamieSenitt) reported from Kingston upon Thames, England@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@dmills87 @EE I agree with you, they should really support quick transfer!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark (@MarkMar67711971) reported@EE @RitaOra The bad angle in the thumbnail makes it look like you forgot to shave your armpit 🤦
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gwr are crap (@MadAboutAFC) reported@EE Plus how does someone get a reply because the private messages much sooner about a ps5 that was only announced that morning. You guys really can’t get your facts together right. Absolute shithousery corporate copy and paste customer service messages at their finest
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Dana Mountford (@babyd2630) reported@shanesilvester @EE @curryspcworld Hiya yes I spoke to a really friendly guy and he said they are sending the next email in batches as the last time they sold the xbox the system crashed and caused lots of problems so they are doing them in batches so don't worry. I got the order number today and £10 has come out
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Nathan Birch (@mrbirch86) reported@EE Awful customer service. I've not had any signal for over 2 weeks and not intrested in resolving it. Absolutely disgusting.
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Jamie Webster (@weluvmc) reported@EE Ill be moving to another network then, I didn't pay £800 for a new phone to be told I have to be tied down with a contract, all other networks offer 5g payg sims, pretty poor considering it was EE that launched 5g in the UK, not happy
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Mark Gostling (@markgosy) reported from Kennington, England@jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.
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Kiren (@Iamkiren) reported@_tporter95 @EE Yeah get order number soon as I checked out. Have take screenshot as don’t get sent it in the confirmation email. I can have up to 3 add-ons don’t know if different for other people. I did have that problem before few months ago sorted self out.
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Chris Drury (@christobelle81) reportedHaving a problem with our @EE internet... insofar as it's shite! Anyone else having the same problem? We upgraded to a 'faster' tariff and still having connection and lag problems. I can't say i'd recommend them at the moment.
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J A Y 💯 (@TheSatanicWasp) reported@hey_itsmatt30 @EE I’m on an Annual upgrade, so still have a year left, so I can’t even say I want to leave without looking stupid.
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KRISTOPHER BOSCH (@kristopherbosch) reported@VodafoneUK... you keep overcharging me EVERY month! I'm so bored of calling or using ur app to try and rectify the problem! Maybe @EE or @O2 want my money?