EE outages and service status in Staines, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Staines, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 13, 8:24 PM GMT+1.
- Internet (77%)
- E-mail (8%)
- Total Blackout (8%)
- Phone (8%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent EE outage reports came from the following cities: Southall, Northolt, Wembley, Epsom, Maidenhead, Uxbridge, Surbiton, Richmond, Slough, Kingston upon Thames, Hounslow, Ealing, and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Internet | 21 hours ago |
|
Northolt
|
Phone | 5 days ago |
|
Wembley
|
Internet | 7 days ago |
|
Northolt
|
Internet | 12 days ago |
|
Wembley
|
12 days ago | |
|
Epsom
|
Internet | 12 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Anit (@anit3) reported from Brentford, EnglandHighly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, EnglandDear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Vick (@Fanboy2001) reported from Slough, England@EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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peter (@peter33266430) reported from Slough, England@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
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Doug (@dougmortonagain) reported from Ealing, England@EE I was, but the signal seems to be back now. Thanks anyway!
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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paul massey (@mass1976p) reported from Kingston upon Thames, England@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Farhoud Chaparian (@ChaparianF) reported from West Molesey, England@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
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peter (@peter33266430) reported from Slough, England@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, EnglandThe past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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_d12 (@Zippa0Z) reported@EE THE THIRD TIME I’VE HAD TO COME TO YOU LOT AND SOMEBOW EVEN THOUGH 2 AGENRS ‘SORTED OUT MY PROBLEM’ IM STILL GETTING TEXT SAYING I OWE MONEY? IF THIS DOESNT FET SORTED OUT TONUGHT IM GOING TO COME AND CAUSE ******* PROBLEMS. Same way you lot are causing me problems
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Tim (@TNS1184) reported@EE thanks i don't have access to a phone and when i go to make a claim it says the server is down to i can't proceed. also, i see i have the following EE insurance -but unsure as to whether that covers theft?
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paula hudson (@paulahudsonph) reported@EE good evening , after trying all day to reach customer services and actually “ speak” to someone I am constantly directed to a message service that tells me all is working fine 😱 it’s not or I would t be wasting my time . I’m losing the will to live and out of contract
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Adam Tranter (@adamtranter) reported@TomTugendhat @O2 @EE They have bike lanes and crossings in France too. It’s a bit weird blaming them for the lack of signal in a privatised and for-profit mobile phone network.
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Ben Jenkins (@benjenkins_ldn) reported@EE I’ve called to get my PAC. 9 years of loyalty destroyed. Shocking how careless you were with my account and the serious consequences of your actions have had on me. Can you direct me to how I provide a formal complaint?
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CharlesNF (@CharlesNF_no2) reported@TomTugendhat @O2 @EE O2 was so bad in Southampton that I moved to EE, which is a fair bit better. O2's 5G was even worse than its 4G.
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Stuart (@stuartmy67) reported@EE I can’t check for issues as my 4G data isn’t working.
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Beth Tait (@bethtaitt) reported@EE absolutely joke of a broadband provider… wifi upgraded to fibre and doesn’t work at all, can’t even watch YouTube. Trying to get through to speak to a human and keep getting to a bot who says my service is working fine.. contact me asap please as I’m paying for a service
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Gujju Maniac (@GujjuManiac) reported@EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help
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Hope is NOT a Strategy (@cunningstuntss1) reported@EE Every morning for last couple of weeks, the broadband service goes down, here in HA9 area. Again, this morning. This is a terrible service. C'mon, sort it out. It's 2026, not 2006.