EE Outage Report in Staines, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Bracknell, Wembley, Bourne End, Epsom, Northolt, Hammersmith, Weybridge, Uxbridge, Cobham, Woking, Byfleet, Hounslow, Slough and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Beaver 🗣
(@Whoknow01623687) reported
@Gazby77 @EE I know, it’s terrible. Like watching a load of kids chase a ball on Sunday morning
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n.flooy_rejoinEU_FBPE
(@n_flooy) reported
@ShamblesOfMeh @disrumpam @EE Only trying to help…
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Zakir
(@ZakirZaib16) reported
@EE Your app is so poor, considering you've got the award 'Best Mobile network 8 years in a row', I've no idea how you've continued to win for 8 years with seemingly 14 year old coders and developers.
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KC
(@shintengo) reported
@EE Actually no. There seems to be a communication problem with openreach. But also it seems your staff members aren't fully trained on your system as I did have a staff member tell me it was definitely happening in the 3rd. I will be registering a formal complaint.
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Ketone-Kun
(@Barbarian_Brain) reported
@NeoWakti @EE @Markassbrownie9 but they made up one study to support their position, so that's all that matters. Like the big tobacco companies made up studies in the past.
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caroline eastwood
(@carolineeastwo6) reported
Can somebody @EE contact me to sort out my European roaming please? Spoke yesterday and promised to have it sorted within 24 hours. Activated last week before leaving UK now in Eastern Europe with kids and phone useless. #poor
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Stu
(@TheNortherner__) reported
@EE All these folk having issues, I've been with EE for 4/5 years & never had a problem even now with 5G ! previously with vodafone = shite ! Work phone on @ThreeUK = shite !
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Andy P
(@AndyisLive) reported
@EE why when I log in to my ee account online does my mobile broadband Sim not show? I can't get any signal and it's data should be valid for 12 months, so until September.
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Ruth Aylett
(@ruthaylett) reported
Report your lost phone as soon as possible say @EE - and so far 20 mins on their line waiting for someone to reply. They have the worst choice of music as well. Wondering what day 'as soon as possible' will turn out to be. They should pay their staff more and recruit more.
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Lee Ackroyd
(@leeAckroyd12) reported
@mdhalstead @EE Yes, because it was the first one, the customer services said they couldn’t do anything. If it were after I’d made a payment they could have given a grace period. A bit **** as is their hub, trying to get an extra £10 p/m for in house booster.Pretty peeved as long stndn customer