EE Outage Report in Staines, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Bourne End, Wembley, Camberley, Bracknell, Aldershot, Epsom, Uxbridge, Gerrards Cross, Slough, Hounslow, Richmond, Ruislip, Ealing and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Sarai
(@timsarai) reported
@EE getting increasingly frustrated with the service we get in our area. We simply cannot make calls indoors at our house. It was fine a few years ago but calls just disconnect constantly these days.
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karen
(@girlfromdorset) reported
Told by repair team @EE ‘EE NEVER REPAIR GOOGLE PHONES!’ when requested repair of such. Told by @EE employee yesterday (wouldn’t give surname) that EE have neither Customer Service nor Complaints Dept and that I must complete online form. So frustrating!
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Derek 🌍🏴💙
(@PeaceKeeper_411) reported
@racingspoon @O2 @EE Never use to be. Too many companies like GiffGaff etc piggybacking off the network.
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Claire Hewlett
(@enquisitiv) reported
@EE No Iain, I have had to response. My provider uses your network. 2 oit of the 3 masts are now operational. But the service is 50% down still. No update on replacing the decomissioned mast?!
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Adrian Hancock
(@ach59) reported
. @EE can’t complete simple task of resetting voice mail PIN after more than 24 hrs of service calls,e mails & tweets from their ‘support team’ I’ve had to turn VM off which affects my job #EE #pathetic #fail Tempted to say ‘must do better’ but apparently beyond their ability
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UTC
(@BFC442) reported
@England @EE @MarcusRashford Poor first half but decent 2nd against a poor side
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Hassan Sami Adnan
(@hsami) reported
.@EE Terrible service at your store #EE. Felt like I was being punished for having bought my #5G sim ONLINE! This is not how #DigitalTransformation works. Train your staff, online or at the store, all customers are same. Now regretting the number porting from @VodafoneUK 😭
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Jiggly Beasts 🇬🇧🇪🇺🏳️🌈 #FBPE 🇺🇦
(@jccharnock) reported
@EE Hi, I'm an internet customer of yours in a tall skinny house. How can I get a member of your company to come to my house and move my router (internet box thingy your guys installed) up from the ground floor to the first floor so I don't lose connection every five minutes.
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simonshenton
(@simonshenton) reported
@EE now consider you upgrading, accepting that you have to go without service in your local area. It’s only Monday to Friday in office hours sir…..no problems @EE I will just put my life to out of office hours. They don’t compensate or care either!
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PiggySmallz
(@amynutty) reported
@EE Hey, just so you know my problem still isn’t resolved . Two months later 🥱