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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 12/03/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Slough, Hayes, Hammersmith, Wembley, Ascot, Hounslow, Woking, Ruislip, Maidenhead, Uxbridge, Kingsbury, Hanwell, Gerrards Cross and Sudbury.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • peter33266430 peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • kevbeaumont1984 kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • AmbroseBarnaby 🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • DKaretsos dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • erinmead_ E 🖤 (@erinmead_) reported

    @EE I’ve had 0 phone signal in my house for about a month now, I was promised good indoor/outdoor signal in my area when purchased so what do I do?

  • al7fox Alberto F (@al7fox) reported

    @EE I am currently in Italy and I found out that if I call a local number without country code I am charged for the call. However if I call the same number but with country code then I can use my allowance therefore no charge. Your c support response to this was shockingly poor.

  • tmw1000 Tina Walsh (@tmw1000) reported

    .@EE More than 24 hours later and still not fixed. Another message at 10am to say it's 'taking longer than usual to fix and we'll keep you updated' but no updates. Maybe instead of of ignoring me you could do me the basic courtesy this time of letting me know what's happening?

  • ree_tweets_ Ree (@ree_tweets_) reported

    @EE hello, how can I cancel my contract without having to call?

  • Phoenixrahman Phoenix Rahman (@Phoenixrahman) reported

    @HSBC_UK How many times do I have to pass these types of texts onto your team? I’m not a HSBC customer and never was. With this kind of attitude, I don’t want to be. No one. Not @HSBC or @EE has done anything to assist me. I’m fed up!! I’m being harassed and no one cares.

  • vincenthotchef Vincent Gillespie (@vincenthotchef) reported

    @EE I'VE JUST COME FROM YOUR STORE IN MARKET STREET MANCHESTER WHAT A BAG OF RUBBISH NONE OF YOUR STAFF KNOW WHAT THEY ARE DOING AND THEY SHOULD ALL BE SACKED NOW I'M GOING TO PHONE 150 TO LEAVE YOUR RUBBISH SERVICE I BET OTHERS HAVE HAD THE PROBLEM

  • themupfiles Mupjup (@themupfiles) reported

    @EE Good evening, I been holding off for awhile being patient incase issues fixed itself but lately the mobile internet/signal has been terrible.. Considering how much I pay monthly and also have a external antenna from you guys its all been a bit rubbish honestly.

  • 1nita1peace Nita Kyesimira (@1nita1peace) reported

    @EE I have a 4GEE WiFi mini 2020 with 50gb of data that reset on the 29th June & by the 2nd July it was finished despite being used sparingly & only when my WiFi was down.

  • MissRia333 Ria A (@MissRia333) reported

    @EE hi guys, we haven't had reception for 4 days...problem detected on the network checker but no further updates...could someone help? Cheers

  • NickColes4 Nick Coles (@NickColes4) reported

    @EE 5G is ****.