EE Outage Report in Staines, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Hayes, Hammersmith, Slough, Wembley, Ascot, Hounslow, Woking, Ruislip, Maidenhead, Uxbridge, Kingsbury, Hanwell, Gerrards Cross and Sudbury.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hayes |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Horn
(@alhorny) reported
@JBennett360 @SP_2310 @EE Thought the same as I live HU7 and been down all morning I’m now in HU10 and it’s the same and our lass is in HU17 and it’s the same so gotta be a bigger problem than one mast they’ve not responded to my tweet yet!! Bloody nightmare
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Tom
(@brokenviolin83) reported
Anyone else having a problem with @EE ????
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JL
(@jamieL872829) reported
@EE @lauramarrisx It doesnt let you. It says "not registered with network"
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sam
(@SP_2310) reported
@amandaHCAFC @EE Down everywhere apparently, some saying as far as Beverley
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Diane Graham
(@DianeLizGraham) reported
Dreadful service from @ee over the last couple of months. Several engineers, lots of phone calls, charging for the old contract and the new, wrong information given, the list goes on. A promised phone call this weekend to sort it all out hasn’t happened yet.
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sam
(@SP_2310) reported
@VictoriaRoseMid @EE By the sounds of things it’s down in all HU postcodes. Went down earlier in the week for an hour but it’s been down all morning. Apparently it’s a mast issue but it’s clearly something bigger
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sam
(@SP_2310) reported
@jodie_lugosi @EE Of course they did! Went in store and they couldn’t do anything so was on the phone to customer service for an hour and a half. I was debating moving to Vodafone but didn’t fancy shelling out a fortune to buy out my contract with Christmas round the corner
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Alan Horn
(@alhorny) reported
@EE I don’t have any signal to call you so I may struggle with that one!! Have you read my tweet I don’t have any signal?? 🤔
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Amanda
(@amandaHCAFC) reported
@SP_2310 @EE I’m in HU4 and have the same problem
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Victoria Middleton
(@VictoriaRoseMid) reported
@SP_2310 @EE So glad to see I'm not the only one with problems I thought it was my phone just playing up. I'm also HU9