EE Outage Report in Staines, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Ascot, Hounslow, Hammersmith, Woking, Wembley, Ruislip, Maidenhead, Uxbridge, Kingsbury, Hanwell, Slough, Gerrards Cross, Sudbury and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Hatton
(@dannyh211189) reported
@EE Seeing as a newer model phone on the exact same terms is currently offered at £25 per month less than my current contract, that's bollocks and you will be losing a customer at the end of my contract
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Christian Breyley
(@RedChris91) reported
Is it just me or is it impossible to upgrade on @EE online shop or app. Been trying for Days... Always down.
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Terrisha Monique
(@TerrishaMonique) reported
@DebOConnor17 @EE @VerisureUK Very disappointing service considering you are just trying to protect your home.. 🤔
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J a d e - R e m i 🦋
(@Jade_remi_) reported
@EE hi my account is in arrears for £49.31 and I’m trying to set up a promise to pay, could someone help me set it up please
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Admiral is Back
(@AndKeyham) reported
@EE disgusted with the contract increase. Using this energy created inflation rise to hide behind. Use your profits to help people instead of stinging them
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Kirstie 🦇🕸👻👩🏻🦽
(@KittyDotty) reported
@EE But this is exactly how I’ve been left feeling. The member of staff looked into all the ways to do it and it was a lot of work for me to do, I’m too unwell. I think EE needs to reevaluate how they want to help customers who are in worse situations than me.
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On the beat Pete
(@OnthebeatPete1) reported
@alison_newbold @EE They don’t care, I am a customer of 20+ years with 3 phone contacts and all they offer is a free MOT for your phone. As each contracts expires I will leave. I and many others have written to Martin Lewis and signed a petition to ban in contract price hikes. £262 increase 😡
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Nigel Short 💙
(@nigel_short) reported
@kubrickslenscap @EE There you go. Next call support from your phone manufacturer
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Johnny
(@sanstarko) reported
@EE Seeing as you’re only too happy to bump the prices up by 14% it would be awesome if your service would actual work worth a damn when in a busy location like a train station, etc.
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Donna Haines
(@HainesDonna) reported
@EE You are terrible people. We are in a financial crisis and you have put my phone bill up by 14.4% to meet inflation with a further 3.9%. Needless to say when my contract comes to an end I will be cancelling. Thieves!!!