EE Outage Report in Staines, Surrey, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Harrow, Greenford, Warfield, Wembley, Ashtead, Shepperton, Southall, Hounslow, Slough, Maidenhead, Brentford, Hammersmith, Gerrards Cross and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| Harrow |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
-
Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
-
The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
-
Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
-
paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
-
🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
-
peter
(@peter33266430) reported
from
Hillingdon, England
@EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do
-
LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
-
chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
-
holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
-
🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
-
kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
-
Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
-
tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
-
ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
-
lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
-
Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
-
Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
-
Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
reachingout
(@MeReachingout) reported
@EE my broadband has bone down for 40 minutes now and I have something important I need the Internet for in 20 minutes. What is going on?
-
Jon Pitts
(@briavelsjon) reported
@EE @clivej2010 To clarify: You will only roam when home-network coverage is unavailable, but foreign networks are.
-
Steven Dawson
(@Steven59066) reported
@EE Hi ee, its Steven d here, i would rather go into one of your shops to see, if they can help me with my vouchers that I am having troubles with on my alcatel A3 mobile phone back up, X me back ps I had troubles with the vouchers before on my back up phone
-
Carl
(@Carl_M79) reported
Moved from @bt_uk as a long standing broadband customer to @EE. I am absolutely staggered the appalling customer service I have received from @EE. Just had the Spanish Inquisition as to why I needed an additional extender and I'm paying them £90p/m including my 2 mobile SIMS.
-
Jill M Stevens
(@Jillygeoff) reported
@EE Please can I let you know a young Man called David worked so hard to fix my problem and good on him he fixed it. I sadly missed his call to day to say he hoped it was fixed and so needed to say a big THANK YOU YOU NEVER GAVE UP I am very happy and appreciate all you did.
-
JJB
(@jjbaggaley) reported
@DesTidbury @EE I’m currently going through the same. WiFi box constantly flashing orange. Took 10 days to resolve last time. Sent all around the country, from Cardiff Sunderland. Each time I had to re-explain the issue 🤬
-
SxD11
(@sxd_11) reported
@EE @ee ive just spoken with your complaints team they are horrendous and have no abilty to find a solution. Just lies, misinformation. Would have recieved more empathy and consideration from an AI bot. I'll be contacting the ombudsman
-
Jon Pitts
(@briavelsjon) reported
@cjdracing1969 @EE @SilverstoneUK Are you saying your phone is showing no coverage/emergency calls only? 🤔
-
SxD11
(@sxd_11) reported
@EE Awful service. Left EE due to poor coverage and excessive charges. 3 complaints raised and still no resolution just threatening letters. Never had this with 02, Three or Vodafone
-
Les cole
(@Lescole1) reported
@EE My wife has received shocking service from @EE. The non existent customer service is abhorrent. Promised call backs that never happen, speaking to customer service representatives who have absolutely no clue. Left on hold for 30 mins at a time over and over again. Shame on U.