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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 01/28/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Leatherhead, Harrow, Greenford, Warfield, Wembley, Ashtead, Shepperton, Southall, Hounslow, Slough, Maidenhead, Brentford, Hammersmith and Gerrards Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLeatherhead Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomHarrow Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • sindsind05 Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • TS7Track16 G(ay) | in the end in wonderland, we both went bad (@TS7Track16) reported from Hillingdon, England

    why are @EE down again

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tulipwindmill Angela Mathers (@tulipwindmill) reported

    @EE Just making you aware there is quite a convincing scam email doing the rounds. Says you haven't paid your bill, and there is an issue with your credit/debit card. I pay DD,so,I knew it was a scam.

  • OliviaGTaylor Olivia Taylor (@OliviaGTaylor) reported

    imagine going to @EE to use the monthly insurance you've been paying for 9 years (without a claim) because your iPhone 12 is broken to be told you need to pay £130 to get it repaired?? What is the point in insurance if you need to pay anyway?

  • pravin176863 Pravinkumar (@pravin176863) reported

    Dear @EE , I have been having horrible experience with the Customer service department.I have lost ~500 pounds in 2 months as a bill component due to poor communication on spend cap and then lack of proactive communication of Bills. What worries the most is lack of intent to help

  • sugasaurora jas (@sugasaurora) reported

    @EE would someone be able to help me regarding my account? I’ve changed to another provider but my account is still active & I wonder if it’s for a pad I was given by you guys. I don’t use it enough to warrant paying monthly. Thanks in advance!

  • JoeH_Official Joe Hardy (@JoeH_Official) reported

    @ee phone won’t connect calls and just give the 3 beeps. Is there a problem? In Hartlepool ts24

  • LizEaton18 Liz Eaton (@LizEaton18) reported

    @EE @JoeH_Official I'm having the same problem.

  • sugasaurora jas (@sugasaurora) reported

    @EE I’m not sure on the number as I’ve never used it unfortunately. Only ever really used it when it’s linked up to the WiFi at home. I can try to find it when I get home from work if someone would still be available to help?

  • SimonFitzpatr19 Simon Fitzpatrick (@SimonFitzpatr19) reported

    @EE is your login button broken on the Web page ee?

  • KellyBracken Kelly Bracken (@KellyBracken) reported

    @EE are you able to help shed any light please? (As my mobile provider) 🙏

  • KerryCalle Lady Kerry Mannion (@KerryCalle) reported

    @EE that’s a very big hike on my mobile phone costs - you may have lost me as a customer as soon as my contract ends.