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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 12/16/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Bracknell, Wembley, Bourne End, Epsom, Northolt, Hammersmith, Weybridge, Uxbridge, Cobham, Woking, Byfleet, Hounslow, Slough and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomBracknell Internet
United KingdomLondon Internet
United KingdomWembley Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

  • javineisaslag K. (@javineisaslag) reported from Hillingdon, England

    @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

  • TheJohnnyNorris Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England

    @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeLittle247 MikeLittle (@MikeLittle247) reported

    So, @EE had the audacity to tell me, a loyal long standing customer, that I mislead an advisor. A simple case of human error on EE’s part resulted in me being accused of lying and costing me £446!! Disgusting customer service #liar #getsometraining #customersdontmatter

  • Buster87_5 Missy (@Buster87_5) reported

    Hi @EE I need help with my BT sport subscription please

  • AlfieJGallaghe1 Alfie J. Gallagher (@AlfieJGallaghe1) reported

    @EE any help?

  • mos3abof Mosab still👨🏻‍💻 from Home (@mos3abof) reported

    Hey, @EE! Any news on the outage in Milton Keynes broadband? Internet has been down since the morning!

  • cmu911 Cuzzie (@cmu911) reported

    @EE can someone contact me regarding data gifting issues please

  • StephanieJaneW3 Stephanie-Jane Webb Cert CII (@StephanieJaneW3) reported

    @EE Trying to top up an EE PAYG phone number and you’re saying it’s not a recognised EE number. It’s definitely an EE sim. Do you have any known problems at the moment for online top ups?

  • LiquidSwords14 ⚔LiquidSwords⚔ (@LiquidSwords14) reported

    @EE Broadband red light, this service is just getting worse.

  • AlfieJGallaghe1 Alfie J. Gallagher (@AlfieJGallaghe1) reported

    @EE My new replacement SIM is not working, please help me

  • alexthorpe10 alex thorpe (@alexthorpe10) reported

    @EE hi are u having issues with your network tonight as mine on my phone keeps cutting out and saying it can not connect

  • Burnsy57840041 Burnsy (@Burnsy57840041) reported

    @EE can you please tell me why my internet slow & keep freezing ???