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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 11/27/2025 15:25

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Wembley, Ascot, Hounslow, Hammersmith, Woking, Ruislip, Maidenhead, Uxbridge, Kingsbury, Hanwell, Slough, Gerrards Cross, Sudbury and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • its_dooley ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dipperzhydro dipperzhydrographics (@dipperzhydro) reported

    @EE hi ,I've been having terrible signal problems for the last week or so in skelmersdale wn8 says there's a problem you are aware off ..why am I paying for a service you are not providing ?

  • GDICKWILLY DickWills (@GDICKWILLY) reported

    @EE I understand but I was never told when I got my upgrade at the end January. Your prices are already very high. When you compare the same phone and contract with @VodafoneUK they are £25 cheaper. I wish I had moved when my contract was up. I would be saving £300 a year!!!

  • _sonnysunshine Sonny Sethi (@_sonnysunshine) reported

    @EE A little dissatisfied with your service this morning. My #4GEE mobile broadband router will not factory reset and apparently it needs to go away for repair. No mention of replacing it so I can continue to work from home; only been told that it will take 3 weeks to repair.

  • Loboy2 Mark Blundell (@Loboy2) reported

    Oh well. @EE broadband has always been poor now it has failed completely. @EE are impossible to contact

  • _sonnysunshine Sonny Sethi (@_sonnysunshine) reported

    @EE Thanks for your response Helen.. it doesn’t really answer why I have to go without a service whilst my router is being repaired

  • deeni_na Na Deeni (@deeni_na) reported

    @EE please can someone contact me urgently? I am stuck abroad and I have been trying to get in contact with your team for more than a week so I have come on here as a last resort. The start conversation for live chat is not working and it’s very urgent now!

  • abigailrose997 Abigail Stocker (@abigailrose997) reported

    @EE currently having ongoing issues with my broadband - please can someone respond to my DM

  • jetstream1969 jetstream1969 (@jetstream1969) reported

    @EE Thanks to Phil and the customer service team for resolving my issues. Mistakes can be made but is how you handle them that makes a massive positive difference 💯

  • diamond_richy Richy (@diamond_richy) reported

    @EE hi. Is there a known reason that the broadband is really really slow in Np44?

  • golden1276 meg (@golden1276) reported

    @EE hi! I am confused with the pac codes I am leaving Voxi and moving to EE - when checking out on EE when I put my pac code in will it cancel my voxi contract straight away - can I submit the pac code to EE once my new phone has been delivered.