EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: Hammersmith, Woking, London, Hounslow, Wembley, Twickenham, Bourne End, Camberley, Bracknell, Aldershot, Epsom, Uxbridge, Gerrards Cross, Slough and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Phone | |
| Hammersmith |
Phone | |
| Woking |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
-
Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
-
kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
-
Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
-
Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
-
holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
-
Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
-
ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
-
tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
-
🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
-
Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
-
paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
-
chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
-
LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
-
Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
-
Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
-
Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
-
Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
-
Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan King
(@djryanking) reported
@EE It appears to have now resolved itself, connection has been constant today. Do you have a broadband checker tool / website where I could see these issues, or is it a case of contacting you when issues arise ?
-
Lesane Culley
(@Lesane_Culley) reported
@EE I upgraded to the s21 ultra in June, I recieved no charger or any form of audio device (headphones) I've been a customer for 4 years
-
Hey Ho
(@RosyDarling66) reported
@EE Hi, I am in the Bristol area and myself and others have had no signal since yesterday. Your website is saying there is a problem in our area. Can you update me on when this is likely to be resolved.
-
Tom 💙💜💙💜
(@tomgreat1990) reported
@EE please get the My EE app to work properly on the add on section so I can try and get my BT app access working. Also, find it utterly comical and brain dead that you've removed the live chat option from your service.
-
Phil M Taylor
(@Philtaylor04) reported
@EE Trying to find a decent signal, wish me luck!
-
Phil M Taylor
(@Philtaylor04) reported
@mrsyowie @EE Had a Twitter fun chat with EE who agreed when I said I could move because of it! No ‘sorry let’s try fix it’. Lol
-
Lizzie Cheeld
(@lizziecheeld) reported
@EE my partner has left your service for another provider. There was an outstanding balance on his account which he paid by bacs. However we are still getting letters saying there is money to pay. When he tries to call we can’t get through because he is no longer a customer. Help
-
Hey Ho
(@RosyDarling66) reported
@EE Hi, still waiting for a response to my enquiry earlier about service being down in my area of Bristol?
-
Bart baker Chipmunks fan
(@ChipmunksParody) reported
@EE Signal tonight is poor 😫
-
Joe Robinson
(@jrobinson17) reported
@EE absolute disgrace after half an hour on the phone to your team, they just hang up!