EE

EE Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 11/16/2025 06:55

November 16: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Sudbury, Windsor, Wembley, Hammersmith, Farnborough, Ruislip, Hounslow, Greenford, Gerrards Cross, Maidenhead, Twickenham, Brentford, Slough and Harlesden.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSudbury Internet
United KingdomWindsor Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • TS7Track16 G(ay) | in the end in wonderland, we both went bad (@TS7Track16) reported from Hillingdon, England

    why are @EE down again

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • sindsind05 Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • CesaireF francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_game Matt'll do (@matt_game) reported

    @EE I’ve been through this process many many times - rec’d new routers, had engineers out etc. It can only be down to a poor BT line install which cuts out intermittently. @WeAreOpenreach need to offer a fibre to the house option. Or a-n-other fibre provider.

  • RickHohler1 Rick Hohler (@RickHohler1) reported

    @EE Shame on you ee! My 80 year old mother was mis-sold a business mobile contract for 36 months @ £48 per month #Disgraceful. Customer service hide behind t&c's, hang your heads in shame, you are stealing money out of the pockets of elderly and vulnerable people.

  • JoeBoe1 Joe (@JoeBoe1) reported

    @EE this is the second time in as many weeks now that the signal in my area has been down. I use both a dongle and an iPhone 12 mini, I rely on both for work. What is going on?! I don't pay £81 a month for this.

  • NikMcCluskey Nicholas McCluskey (@NikMcCluskey) reported

    @EE I want to cancel my broadband as the contract has come to its end. Can I do this online? I can't see a way to do it through my account.

  • Youngblod1985 dman666 (@Youngblod1985) reported

    @EE @LiamPayne @LiveOnTheRound Award winning 5g shame about your broadband we will be without Internet for 6 week because ee didn't complete the paper for openreach to sign line off ad complete thank you very much terrible service we now a TV down nf Disney + had to buy new baby monitor im pissed

  • perks0fsue 🌼🌼🌼 (@perks0fsue) reported

    @EE good afternoon, I’m due an upgrade , I can’t decide whether I want iPhone 12 or iPhone 12 Pro please help

  • stuart64348836 stuart (@stuart64348836) reported

    Worst customer service @EE

  • Craig10257858 Wulfen (@Craig10257858) reported

    @EE Why it it you ask people to verify before they can top up a sim ?? I’m using it for w mobile data only in a router won’t let you register as not a mobile customer either as broadband customer so left out of pocket for a SIM card that doesn’t work!!

  • squatsngiggles 𝕊𝕢𝕦𝕒𝕥𝕤'𝕟'𝔾𝕚𝕘𝕘𝕝𝕖𝕤 (@squatsngiggles) reported

    @EE Guys you should maybe rethink who you use to deliver products to customers because it could end up looking bad for your reputation too. Ordered a phone to be delivered on Tuesday, the courier then couldn't deliver it until Thursday as there was a delay and then

  • BlueBloodCop Blue Blood (@BlueBloodCop) reported

    What’s happened to the 4G signal in #Faversham #Kent @EE ????