EE outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent EE outage reports came from the following cities: Hounslow, Walton-on-Thames, Southall, Greenford, Wembley, Ruislip, Ealing, Maidenhead, Hampton, Woking, Northolt, Shepperton, East Molesey, Slough, and Bracknell.

City	Problem Type	Report Time
Hounslow	Internet	32 minutes ago
Walton-on-Thames	Internet	19 hours ago
Southall	Internet	2 days ago
Southall	Total Blackout	6 days ago
Greenford	Wi-fi	7 days ago
Hounslow	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  Shanny (@MissShannyToms) reported 27 seconds ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Ollie Weaver (@weavero96x) reported 3 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Doug (@dougmortonagain) reported 9 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Depraved Acid (@DepravedAcid) reported 10 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Wes Baggaley (@wesdbag) reported 11 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  dazz ii am (@dazzgedd73) reported 14 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  Pervez Hassan (@PervezHassan10) reported 15 minutes ago from Hillingdon, England

  @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

• 
  ponkysue (@ponkysue2) reported 15 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 16 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Charli R (@RojasLahoz) reported 24 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 28 minutes ago from Hillingdon, England

  @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

• 
  gillian nichols counselling (@NicholsGillian) reported 31 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Ronin Shaw (@RezxoShaw) reported 41 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Pervez Hassan (@PervezHassan10) reported 43 minutes ago from Hillingdon, England

  @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

• 
  Anit (@anit3) reported 43 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  Theresa Godly (@GodlyTheresa) reported 44 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Gareth Thompson (@gareth78t) reported 46 minutes ago from Hillingdon, England

  @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

• 
  john durant (@johndurant63) reported 50 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  kev beaumont (@kevbeaumont1984) reported 53 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  James Vertigan (@jamesvertigan) reported 56 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VisionsofGold (@VisionsofGold) reported 7 minutes ago

  So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

• 
  wrrnnfs (@Warrennnf) reported 9 minutes ago

  I would rather slice myself in half than use bt/ee internet. Shits a scam and im getting 1mbps speeds lmaoo **** you @EE

• 
  MindTheGap (@mindthegap2018) reported 25 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  Ray Planet Earth 🇬🇧 (@JimBob1046620) reported 26 minutes ago

  @CallMeMysticall @LeilaniDowding @EE there is that, but they will get IP, should they want Old Phone , yes! Cookies is an issue tbh

• 
  Mark McWilliams (@markmcwilliams) reported 27 minutes ago

  @EE A week later and they've now closed my complaint with no further contact from yourselves whatsoever, and I'm still unable to upgrade. Luckily I can vote with my feet and just move away. Way to go @EE ! 👏👏👏

• 
  DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported 28 minutes ago

  @EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.

• 
  Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported 30 minutes ago

  @LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldn’t call 999.

• 
  Aldo (@AP196779) reported 33 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

• 
  Cuddly Uncle Steve (@kccpiggy) reported 34 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  Craigo32 (@Craigo32) reported 34 minutes ago

  @returningfromt2 @EE Im having exactly the same problem