EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Shepperton, Wembley, Southall, Hounslow, Slough, Maidenhead, Brentford, Harrow, Hammersmith, Gerrards Cross, Woking, Richmond, Hayes and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
-
Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
-
Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
-
Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
-
Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
-
LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
-
chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
-
Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
-
Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
-
🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
-
paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
-
kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
-
Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
-
lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
-
tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
-
Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
-
Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Bill Murdock.
(@AlrightBill) reported
@EE Aug/Sep time, not early upgrading as there is a massive amount for me to pay, I have the essential 10gb plan at £60, my friend has essential 100gb plan at £43. I’ve never once moaned about pricing as I thought it was fair but clearly not.
-
Purple City
(@PurpleCityCo) reported
Just had a customer service call with someone from EE called Jessica Fletcher and I'm gutted she didn't pick up on (or chose to ignore) the fact I had a certain Chaka Demus & Pliers classic bumping throughout the conversation. Sidenote: @EE customer service is always on point.
-
David Greaves
(@RLSPhotographer) reported
@EE Yes sorry my voicemail does not work I have tried the VM on/off text but still not working and I can not talk to anyone a EE to get to the bottom of the issue
-
Brian Dinsley
(@BrianDinsley) reported
@EE I’ll be leaving EE forever from tonight. Before I go, I just wanted to remind you of how pathetic your service has been and how you sold me a roaming package for Morocco which didn’t work leaving my wife and I in the lurch without comms capability. Offered £30 compensation!!
-
Gav
(@ferociousdiablo) reported
@EE I see that you believe you have 'resolved' my case with the ombudsman. You have lied about refunding my due line rental and broadband charges to them. #thieves #liars #nothingnowhere so here we are. @MartinSLewis please help. @EE did everything they could to drag...
-
Gav
(@ferociousdiablo) reported
@EE Ahaaa so make a complaint that my previous complaint has not been dealt with properly, even though that complaint was escalated to the highest level within your company? The point of this being? How about no. I am tired of jumping through your hoops.
-
C.M Burns
(@mrburnsnuclear) reported
@EE your broadband is the worst. The absolute pits.
-
Gav
(@ferociousdiablo) reported
@Isv71903127 @EE @MartinSLewis I am now of the opinion that they are just there to say someone has oversight. Not there to help people complain about companies as they state. Just another hoop for the little guy to jump through whilst a company gets away with plain theft
-
BidwellSZN
(@BidwellSZN) reported
@EE I need help getting BT with my contract I’ve added it got sent a link by text but it’s not working when adding the first step of details in
-
rebekahjayne🐘
(@rebeekahjhx) reported
Is anyone else having problems with the iPhone 12 Pro Max? Had mine about a week, it keeps turning itself off and my camera keeps stopping working! Help @Apple @EE 😢