EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Sudbury, Windsor, Wembley, Hammersmith, Farnborough, Ruislip, Hounslow, Greenford, Gerrards Cross, Maidenhead, Twickenham, Brentford, Slough and Harlesden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| Sudbury |
Internet | |
| Windsor |
Internet | |
| Wembley |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fred Stanley
(@fredjstanley) reported
.@ee absolute chancers - been with the network less than a year and they've raised my monthly bill by over 14%. Do yourself a favour and don't go near them, soon as my contract is up I'm off
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Dom
(@hutchmuch) reported
@EE Hi, is it possible to buy an eSIM on Pay as you go as a new customer or do I need to get a physical one first? And does PAYG still include EU roaming? Thx
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Callum Bishop
(@callumbish) reported
@EE @CrazyCraven01 I contacted EE, told me nothing could be done (as price increase in line with CPI is in t&c’s). So, stop lying to your customers saying you can help them. I’ve requested for a deadlock letter and will be sending it off to @Ofcom instead
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michelle
(@michell52185199) reported
@EE Disgusting price rise! Inflation what a joke more like give yourselves a bonus. Nearly £9 extra a month! And your signal is shocking!
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Infinate Mooster Dog
(@DogMooster) reported
@antchez74 @EE 150? I just sit in hold on that anyways. Been promised a new router. Never arrived.
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Ian Wild
(@Wild6169) reported
@EE What info do you need? I've spoken to three people, in January, February and March. You knew after the first call in January that you shouldn't be billing me but still you did. And as for Simon who I spoke to yesterday, he is not an example of excellent customer service!
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Chris Heeley
(@Red_Buc69) reported
@EE August last year you talked into a new contract by lowering my Bill to only put my Bills up by so much I’m now paying more than I originally did. Over 30yrs I’ve been with you and this is how you treat your loyal customers. Do you have no shame robbing people blind?
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lorna gibbs
(@gibbsgirl21) reported
from
Glasgow, Scotland
@ladystardust31 It’s just awful. I have had some good experiences ( @EE who were lovely) and some bad including her Bank who told me it could take 8 weeks to stop sending unpleasant letters about her unpaid Visa bill despite having seen her death certificate twice.
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The Blue Techy
(@theBlueTechy) reported
@ee texting a 15% contract increase, lol, cancel time!
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Daniel Walsh
(@DanielW41156868) reported
@EE travelling abroad in Cork, Ireland. Data roaming not covered there or is something down?