EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, Hounslow, Richmond, Ruislip, Ealing, Pinner, Chertsey, Southall, Woking, Wembley, Warfield, Leatherhead, Harrow and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Slough |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| Hounslow |
Phone | |
| Richmond |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Will Atkinson
(@Willatkinson10) reported
@JonStevenson @EE Sums up a whole societal problem. Due to technology (& the marketing ploy of bundling) we are now paying shitloads for stuff we don’t want. At the same time we are making a few fabulously rich.The uber capitalist dream come true. I’m in awe of our idiocy.
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ORIXQN🔮
(@ORIXQN) reported
@EE are the worst company I’ve ever worked with for broadband. Customer service is a joke
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Karin Crimmins
(@KarinCrimmins) reported
@EE No it is completely broken and wont start up
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Jon Stevenson
(@JonStevenson) reported
from
Aberdour, Scotland
@Willatkinson10 @EE Actually I’m only really pissed off I’m Iosing catch up and replay but when you explain the societal implications of not being able to watch Homes under the Hammer half an hour after it starts I do see it’s part of a much bigger issue...
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David Milner
(@DaveMilbo) reported
@MckKirk @BAFTA @EE That's really cool, man. Good ****.
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Leighton Andrews 🏴🇪🇺
(@LeightonAndrews) reported
@GeoffCripps @EE Not sure it’s @EE - could be a scam service offering numbers - lots on Google
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Smiley_Kyli
(@kyli_smiley) reported
@EE for some reason we have no signal/network at home today. We are expecting important calls. Typical.
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korky buchek
(@kwabzz) reported
@EE your live chat is broken
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Miqwelli // Michael
(@Miqwellith) reported
@EE Yeah, checked all wires are connected, replugged them as well to double check. Apparently, there was an accident in the area that almost took out the green box. Could that be related to this issue in any way?
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Moira Kerrane #NHSblueheart 💙
(@MoiraKerrane) reported
And another wonderful @EE customer agent Alexander Davies now sorting our #DPD local messed up delivery 🙌🏽Alexander Davies 🌈