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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 01/28/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Greenford, Warfield, Wembley, Ashtead, Shepperton, Southall, Hounslow, Slough, Maidenhead, Brentford, Harrow, Hammersmith, Gerrards Cross and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomWarfield E-mail
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • antony_fry Antony Fry 🌑 (@antony_fry) reported from Slough, England

    @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • MeetuSuraj ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jacksonj04 Nick Jackson (@jacksonj04) reported

    @northernassist Looks like whatever is happening is some combination of your app, servers, and @EE’s network.

  • tumtumtum tumtumtum (@tumtumtum) reported

    If you take too long trying to navigate the @ee 150 telephone support menus, the Apple Watch set up times-out and you're back to square one again.

  • rehmaan97 🤔 (@rehmaan97) reported

    @EE I received my iPhone pro max today, can I use a sim from another network in it?

  • pompeyhedge ed francis (@pompeyhedge) reported

    @RetroGameLord1 @VodafoneUK @EE I've had 6 months of crap signal and only got a new sim card 🙄 (which did nothing)

  • mrsjelly Ellie Dawes (@mrsjelly) reported

    I don't think people tweet enough about good service - I reported a fault with my broadband to @ee last night and they send an engineer round and fixed it this morning. I'm really happy.

  • SarahSmithxox Sarah (@SarahSmithxox) reported

    @WasemSebi @EE Very rude! I have had my answer via dm for why I was querying but I have put in a complaint now due to the way I was spoken to it was completely shocking

  • talibomayyx Tal (@talibomayyx) reported

    absolutely fuming that i pay so much a month for my phone on @EE yet havent been able to get signal or data for a while now…😩

  • MartynSpencer10 Martyn Spencer💙 (@MartynSpencer10) reported from Oadby and Wigston, England

    @EE hello I’ve got my new monthly sim it’s just arrived, how do I give you my STAC code to cancel my three account please

  • WasemSebi Wasem Sebi (@WasemSebi) reported

    @SarahSmithxox @EE Trust me they don’t care, they act like they do! The frustration they have been causing is beyond annoying! Can’t wait to leave this horrible network! Even @ThreeUK have better customer service! At least they have manner and respect towards their customers

  • MagpieFinance Magpie Finance (@MagpieFinance) reported

    @EE I need help can somebody message me ASAP! Live chat isn’t working