EE

EE Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 11/24/2025 20:35

November 24: Problems at EE

EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: Hammersmith, Woking, London, Wembley, Ruislip, Maidenhead, Uxbridge, Ascot, Kingsbury, Hanwell, Slough, Hounslow, Gerrards Cross, Sudbury and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomWoking Internet
United KingdomLondon Phone
United KingdomWembley Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • sebgarner Sebastian Garner (@sebgarner) reported from Bracknell, England

    @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • kevbeaumont1984 kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • RyanRay74 Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported from Wooburn, England

    @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • izzytwote izzy (@izzytwote) reported

    @EE I have just ordered an iPhone but have made a mistake in the order... can I cancel / amend??

  • B0ILERMAN BOILERMAN Heating/Gas Services (@B0ILERMAN) reported

    @Connor17529176 @ROSSNIC @EE I come away From EE as got too expensive and used Uswitch to look for a sim only deal. I am now paying £10 pcm unlimited text and min and 35gig which rolls over and it’s with virgin who piggy back off the EE network. Proper smart way to save a few quid. Have never had an issue.

  • demones52947340 demoness (@demones52947340) reported

    @EE @LiamPayne @LiveOnTheRound EE need to get the basics right, like customer care, instead of throwing worthless gimmicks like this.

  • heyimmollie Mollie 🥰 (@heyimmollie) reported

    @EE @maddiehurst128 I’m having the same problems

  • MrInsaf Conspicuous 🧐 (@MrInsaf) reported

    @EE @claraamfo EE broad band is doing my head in! It’s terrible, keeps having to puff, the Internet connection keeps breaking. I have phone EE numerous times, they have sent engineers out but problem is not fixed. Credit to EE for quick response when I phoned but problem is still there.

  • rihanakousar Rihana Kousar (@rihanakousar) reported

    @EE @claraamfo Poor dressing 😟

  • GusAlston Gus #StayHomeSaveLives (@GusAlston) reported

    @EE you missed me wth your phone call, then you text me saying you'll just assume my issue is magically fixed, unless I raise it again!?

  • FogartyFoggy Foggy Fogarty (@FogartyFoggy) reported

    @EE @claraamfo Woke box-ticking nauseating ****. Underachievers the bloody lot of them

  • BIRYSUB smudgegirl (@BIRYSUB) reported

    @EE @Toplock7 EE, you know this is a daily problem for lots of your customers. A daily one for me also! Can’t make calls or stay online in most parts of my home. The suggestion you offered was to upgrade! What kind of service is that?

  • B0ILERMAN BOILERMAN Heating/Gas Services (@B0ILERMAN) reported

    @EE @EE I left you last year as you proper took the pee with prices and constant hikes. Looks like nothings changed after reading your customers reviews. You really need to revise your customer operations and pricing. Ps good luck cus your gonna need it.