EE outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Staines, England

The most recent EE outage reports came from the following cities: Leatherhead, Wembley, Hammersmith, Slough, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Farnborough, Kingston upon Thames, and Woking.

City	Problem Type	Report Time
Leatherhead	Internet	13 hours ago
Leatherhead	Internet	16 hours ago
Wembley	Internet	2 days ago
Wembley	Wi-fi	2 days ago
Wembley	Wi-fi	2 days ago
Wembley	Internet	2 days ago

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  holly (@ANOBRAINHOLLY) reported 1 minute ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  kev beaumont (@kevbeaumont1984) reported 8 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Kurt Kiefer (@k1rtk) reported 8 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Pervez Hassan (@PervezHassan10) reported 11 minutes ago from Hillingdon, England

  @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

• 
  Pervez Hassan (@PervezHassan10) reported 16 minutes ago from Hillingdon, England

  @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

• 
  Tom (@Para_Tom999) reported 17 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Pervez Hassan (@PervezHassan10) reported 28 minutes ago from Hillingdon, England

  @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

• 
  Theresa Godly (@GodlyTheresa) reported 29 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Anit (@anit3) reported 32 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  veronique enright☀️ (@Veronique7) reported 34 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported 37 minutes ago from Wooburn, England

  @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

• 
  LukeClark (@LukeCla49671833) reported 37 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  peter (@peter33266430) reported 43 minutes ago from Hillingdon, England

  @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

• 
  chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported 44 minutes ago from Hammersmith, England

  @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

• 
  Sebastian Garner (@sebgarner) reported 44 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Anit (@anit3) reported 49 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  ponkysue (@ponkysue2) reported 49 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  Anit (@anit3) reported 49 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Mark Newman (@Mark_BeerArt) reported 53 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  paul massey (@mass1976p) reported 58 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  that guy aaron (@TheLastAaron) reported 15 seconds ago

  How ******** do a speak to some **** without a stupid ******* robot @EE

• 
  Stephen Bateson (@TheRealDooze) reported 6 minutes ago

  @EE Frankly a poor response, whilst you state not all add ins are subject to the price rise the one you speak of has jumped 50% in a two year period which still makes it an inflation busting rise

• 
  Ivor Harper (@ivor_park_fin) reported 6 minutes ago

  @simonnread @EE So is it just 'we CAN hang you upside down and shake the change out of your pockets - so we WILL' !! Have invited EE to reply with their explanation. Let's see if they pick up the challenge. I hope so because an explanation will make me feel a whole lot better about paying them

• 
  Grant Fellows (@GrantFellows2) reported 7 minutes ago

  @TheyCallHimR @EE I dropped EE best signal but silly prices. Have to keep changing providers for these things to keep the cost down, but they should be trying to keep customers they have happy.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿🅂🅃🄰🅁🄲🄷🄸🄻🄳 🄳🄴🄼🄾🄽 (@STARCHILD_DEMON) reported 8 minutes ago

  @Roxyarnie1 @EE Ee worst for price

• 
  terribletim (@terribletim6) reported 13 minutes ago

  so just got an e-mail from @EE saying that they are going to increase my phone bill by RPI + 3.9% now whilst they can do this , I can and will be moving my account elsewhere as should we all given this is a 14.4% increase and better deals are available with the same network!

• 
  Shivani (@SP_sunshine) reported 15 minutes ago

  @EE Still having internet connection issues despite paying out for the best broadband! Annoyingly happens EVERY time I am in the middle of a video call with a patient! Needs sorting EE- #eebroadband #poorconnection

• 
  Emily Backhouse (@EmilyBackhouse) reported 17 minutes ago

  @EE I get that but when I only have 2 bar signal on 4G when you claim to be the best 5G provider, a 14.4% rise is ridiculous

• 
  Shibbz🤘 (@JONESYBISH) reported 19 minutes ago

  @EE @BAFTA Maybe stop sponsoring **** like this and you won't have to raise so many peoples bills by 15%!!!

• 
  Katy (@KatyKimberley) reported 21 minutes ago

  @EE My partner and I still have a bad signal, it’s not improved.