EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Gerrards Cross, Richmond, Hammersmith, Hounslow, Wembley, Hayes, Weybridge, Ealing, Leatherhead, Maidenhead, Bracknell, Slough, Northolt and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Gerrards Cross |
Wi-fi | |
| Richmond |
Phone | |
| Hammersmith |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Sharon Sandhu
(@gooness78) reported
from
Slough, England
@EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@jayman) reported
If you’re considering using @BTBusiness, I would urge you to reconsider. @EE, your A1 customer service has spoiled me.
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Goodbrother_flash
(@GoodbrotherF) reported
@sectorpandemic @EE Phone EE customer services.. they should tell you that your order has been picked etc.. once they’ve done that.. download the Dpd app and fill in the same details as your EE Order & and you will receive your tracking number.. Hope this helps
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Paul Smith
(@Journo_Paul) reported
@EE Morning! I am unable to make/receive calls and have no signal in the FK3 area.
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Amy Timmins
(@AmyTimmins7) reported
@EE disappointed the adviser who did my upgrade did not apply any of the agreed terms to my contract, landing me with £100 bill including a charge that has already been paid. Good job I have screenshots as I’ve just had to prove I was mis-sold this to your team. Awful service!
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samuel
(@SamuelDaleT) reported
@EE I wouldn’t worry about it, i’ve already moved on. Just thought I should suggest that you should put some rewards or better service in place for loyal customers rather than treating them like nobody’s. If i’m a nobody, you’re a nobody.
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Scott
(@linux_bb) reported
@EE Wow, never seen delays this long from ee customer service, why so slow / busy ?
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Tina Bruce
(@MrsTeenyB) reported
Having issues using coverage & network status checker; unable to check status for area without entering device type (did not used to be req for status check facility). Trying to check status for cellular data SIM in a device not provided by EE - can you help, please? @EE
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brandist.
(@_brandist) reported
@andy_cov93 @EE I spose the issue is Apple still charge 1000 for a 12, so EE would still be thinking to get that on a sim only and buy the phone outright, you’ll pay more than 1300 overall. Shambles tho. Same as Virgin, new customer - £30, customer with them 20 years since NTL - £80
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Miguel ;)
(@micky_blue_2001) reported
Not great service from @DPDgroup_news however when contacting @EE they didn’t really want to know. Said I’m considering leaving the network after 10 + years as I was very upset. Told.... that’s fine. Lovely
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Amy Timmins
(@AmyTimmins7) reported
@EE disgusted having been an EE customer for years you’ve tried to charge me £50 upfront code of an upgraded device despite having confirmation you paid this on my behalf, & over charging me per month despite me having in writing from an advisor my set monthly charge.