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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 04/01/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomHounslow Internet
United KingdomHounslow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • javineisaslag K. (@javineisaslag) reported from Hillingdon, England

    @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • TheJohnnyNorris Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England

    @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • samledabb Sam #saveourvenues (@samledabb) reported

    Genuinely sat here sobbing with tears running down my face at the level of customer service from @EE right now. 4 hours on the phone over the last two days and I still have had no help. And the **** disco music is killing me.

  • samledabb Sam #saveourvenues (@samledabb) reported

    @the_unholy_hand @EE @namredips82 Over and over and I’m just sat her crying because literally no one will help me and one advisor in retentions kept accusing me of swearing and being rude when I wasn’t just so he could end the call. So now I’m back in the queue to start again.

  • morgenwriteruk Morgen Bailey Author (@morgenwriteruk) reported

    My god, the @EE help section is useless. I'm looking to register a 4GEE Wifi portable router to an existing account and tried various searches but nothing like it comes up. 'register 4gee wifi mobile router' = one result: 'How do I use WiFi calling?'

  • mrdrsheherwrote Murder She/Her Wrote (@mrdrsheherwrote) reported

    @samledabb @EE 🫂 Hold music is a torture device anyway. Really bad hold music is basically a war crime. Also @EE what gives, I keep hearing you are awful with customers now from loads of people I know.

  • MelJD46 Mel D (@MelJD46) reported

    This is a ridiculous policy that makes amockery of all the advertising thats constantly shoved at us to tll us how wonderful @EE are. Mind you @Vodafone, @Virgin all the same, others too . if you dont live in a town or city they dont give a damn!

  • PriyaMulji Priya Mulji (@PriyaMulji) reported

    Anyone on @EE having really bad signal issues?

  • Staplefordtrain Stapleford Railway (@Staplefordtrain) reported from Oakham, England

    @MelJD46 @EE EE in Oakham is shocking as well Considering its the network for the new police radio network Its pretty poor with lots of dead spots

  • mrdrsheherwrote Murder She/Her Wrote (@mrdrsheherwrote) reported

    @samledabb @EE 🫂 Hold music is a torture device anyway. Really bad hold music is a basically war crime. Also @EE what gives, I keep hearing you are awful with customers now from loads of people I know.

  • samledabb Sam #saveourvenues (@samledabb) reported

    @mrdrsheherwrote @EE I honestly feel sick from the stress. Still on hold. Still **** disco music

  • lukeyp09 Luke (@lukeyp09) reported

    @EE do you have a live chat service?