EE

EE Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 03/13/2026 16:30

March 13: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Slough, Hammersmith, Ealing, Ruislip, Worcester Park, Hounslow, Feltham, Uxbridge, Wembley, Camberley, Northolt, Uxbridge, Maidenhead and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSlough Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • Streethats Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England

    @EE morning... can't login to my account... any issues?

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • gooness78 Sharon Sandhu (@gooness78) reported from Slough, England

    @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LucyAnnParry Lucy Parry (@LucyAnnParry) reported

    @EE WHAT IS GOING ON? We have no signal, terrible service from your open reach team they never showed up! Literally nothing completely off the grid what are we paying for?

  • DroidStranded StrandedDroid (@DroidStranded) reported

    @EE I'm tired of you claiming **** that doesn't align with reality. Very disappointed and will be moving to anotger provider as soon as I can escape.

  • pras_patel Pras Patel (@pras_patel) reported

    @EE You take orders for delivery on the release date but you don't fulfil them and worse still, you don't advise the customer of a delay. Hardly good customer services?!

  • ProgStoy Mark L Stojsavljevic (@ProgStoy) reported

    @EE Customer service phone number is not connecting. Any of them.

  • jetset82 Dale (@jetset82) reported

    @EE Less than a week is ridiculous. Which number do I call to cancel?

  • Amanda234712 Amanda (@Amanda234712) reported

    Been told my signal won’t be fully restored until 72 hours @EE , I love interacting with Willesden SDA church sabbath lesson and sermon 😞 on YouTube . Plus on zoom I have stuff going on. Currently using one of my support networks hotspot til tomorrow morning

  • cjforms Caroline Jarrett (@cjforms) reported

    In today's episode of "Fix the forms, one at a time", I went to get my @ee phone bill for the first time. Discovered that it's a new "simpler" bill ... entirely in illegibly small grey text. Simpler as in useless. Sigh.

  • hornstar65 Michelle Goddard (@hornstar65) reported

    @EE Can you tell me why ee mobile phone network keeps going down in Grimsby? Today and Tuesday, DN33 2BA. I have elderly parents and I need them to be able to contact me 24/7.

  • AndrewH63966194 Andrew Hawkins (@AndrewH63966194) reported

    @newlandfarm @EE Have chased them again today, they have been advising people that there is an issue with the access to be resolved, not true!!. Hope all well and not to much damage last weekend 👍🏻

  • jakeclarke1306 J₳₭Ɇ (@jakeclarke1306) reported

    @EE Not to sound rude, but that comes off as awfully patronising.