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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 01/13/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Wembley, Hayes, Weybridge, Ealing, Hounslow, Leatherhead, Maidenhead, Bracknell, Slough, Northolt, Uxbridge, Bourne End and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • gooness78 Sharon Sandhu (@gooness78) reported from Slough, England

    @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lukegb Luke Granger-Brown (@lukegb) reported

    @JTaylor69 @EE @UbigiOfficial there is an (additional) technical limitation - it's related to permissions issues on the app side, because EE require EAP-AKA authed against the SIM and the permissions it gets on stock don't allow it. It's possible to work around this on a rooted device but ugh, it's a pain.

  • gearing16 Matt Gearing (@gearing16) reported

    Why do @EE ring you up to offer you a product, confirm it’s in stock and will be definitely delivered tomorrow. Then send an email 5 minutes later saying out of stock. Then help desk confirm there is no stock and don’t know when will be in stock or delivered??

  • BandovBrothers1 Lee (@BandovBrothers1) reported

    @kirsty_cwallace @SamsungHelpUK @EE Ok. Can you take it to a Samsung Experience Store or Samsung Service Centre ?

  • supertinytimo Superman is C K (@supertinytimo) reported

    @EE absolutely horrible company. Been made out to be a liar and a thief. Not got a hand set form you lot but still expected to pay £50 a month for a SIM card . Spoke to a company about cancelling my contact as you have not proved a working phone and have broke our deal

  • sandeeppurba S (@sandeeppurba) reported

    @EE I just got an auto response. Can you send a network refresh to my phone please. Having more issues

  • nelsb_ Nelly (@nelsb_) reported

    @EE you lot are ******* ****. How can you close a customers account by accident & not fix the problem after 5+ days? I don’t recommend EE to anyone lol

  • pgmccluskey Paul McCluskey (@pgmccluskey) reported

    Never had an issue with iPhones… until now! It won’t charge! Hopefully @EE can fix this! #FirstWorldProblems

  • Chillwithbazz Chris Bazz (@Chillwithbazz) reported

    @EE your agent is very rude and unhelpful, I got a deal which would last 3 months for it to end after the first month even though I have a text saying I would receive it for the 3 months for the agent to not help and hang up on me #nothappy #fail #EE

  • yeIenaspockets aj/jack ⧗ (@yeIenaspockets) reported

    @EE no signal at all besties. whats going on?

  • pgreen_2020 P A T R I C I A (@pgreen_2020) reported

    @EE I shall be writing to Ofcom to make a formal complaint!