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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 01/24/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Wembley, Southall, Hounslow, Slough, Maidenhead, Brentford, Harrow, Hammersmith, Gerrards Cross, Woking, Richmond, Hayes, Weybridge and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthall Internet
United KingdomLondon E-mail

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • AmbroseBarnaby 🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AyeBorders AyeBorders Colony Dweller (@AyeBorders) reported

    Long chat with @EE today. My own fault because I just paid bills and never really checked them. Turns out that for two years I've been charged £20+ per month for the 'free' tablet we were given in a promotion. Didn't know about SIM. £500 they've conned me out of. @EE are crooks.

  • Aly_watson Alastair Watson (@Aly_watson) reported

    Switched to @EE broadband...was impressed....then they just didn't turn it on. No contact, no communication, nothing. Terrible service and then after we phone them we get told then don't know when it will actually get activated?!?

  • BobtheRed1 Sir Bob (@BobtheRed1) reported

    @EE Worst Company I’ve ever had the misfortune to deal with for customer service. I cannot believe the level of incompetence I’ve been exposed to. Fault No. VOL055-4775071301886

  • gaz5282 gary griffiths (@gaz5282) reported

    @EE your warranty repair centre seems a bit of a scam, sent in a phone that has been in a case since day 1, apparently now 1 small mark on the spine(9 fold) means it's not covered by manufacture warranty, it's a software issue after the latest update btw.

  • AyeBorders AyeBorders Colony Dweller (@AyeBorders) reported

    @EE Of course I'm unhappy. I didn't realise it was a sale. It was a 'free' gift. I want my money (around £500) back. The tablet has lain gathering dust for 2 yrs. It was a con to tie me to a 2yr contract for something I never asked for or needed. So please escalate. @EE dodgy sales.

  • officer_cartman Mark Bates (@officer_cartman) reported

    @EE I have been on a chat for 5 hours and someone from complaints and won't do anything simply have no choice now treatment is awful tbh

  • fitzy89 Rob (@fitzy89) reported

    @EE I want to get a child Safer eSim for my sons phone, do they have their own EE app account to download this or would the account holder need to login on the his phone to set it up? I wouldn't want the child to have access to the main EE account through the app

  • wood8_andyspur andywood (@wood8_andyspur) reported

    @EE EE are the worst broadband providers going our broadband goes off on a daly basis think twice before switching

  • elliottlock Elliott Lock (@elliottlock) reported

    @EE @MartinSLewis Because of this little timeline of events, I left you @EE But I keep getting texts telling me to return my kit and to check an email for a returns label, but no email has ever arrived (yes I've checked junk mail and the email on the account is correct). I even replied with "LABEL" as instructed and still nothing. Your system isn't sending the label so I cannot return the kit until you fix this.

  • ImisiBamiro Visual storyteller (@ImisiBamiro) reported

    EE broadband is so trash. Can't wait to leave It's one problem after another. @EE fix up or just let me off my contract