EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Hayes, Hammersmith, Wembley, Weybridge, Ealing, Hounslow, Leatherhead, Maidenhead, Bracknell, Slough, Northolt, Uxbridge, Bourne End and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hayes |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Sharon Sandhu
(@gooness78) reported
from
Slough, England
@EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rory Butler
(@RoryButlerMusic) reported
@EE I've been onto support using MyEE, and they didn't really help. Unless the general service improves, there's not much that can help. No hardware issues or problems with my settings, so it's just bad mobile data on your end, I think.
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Karl
(@team_storm) reported
@EE part 2 - I called the customer service line and the guy on the upgrade option was very helpful until I got though to Chanel returns when u can’t get thought to a person. Finally got through to Steve who was very unhelpful and blamed my wife and dpd
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Setu Desai
(@setu9760) reported
@EE I tried about an hour ago and received one email for verification but upon clicking the link it said link invalid and to try again but again no email for the retry. It is a sim-only pay monthly contract that we bought a few months ago but never registered for an online account
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KYE 🔴🏴
(@BigKyeMUFC) reported
@EE not had a signal all day in the llandudno area be quick enough to take the bill though 🙄
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Kate44
(@geministar444) reported
@SimonWardMusic @EE @Ofcom Make sure you cancel the Direct Debit too!
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Greg Richards
(@GregRic61442632) reported
@EE @nathanmatthews Sorry so the 3.9% is to invest into your network? So at what point did any customer agree to pay EE a contribution to invest into tour own assets? Are us customer going yo be receiving shares in EE in return for this additional financial contribution? @MartinSLewis
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Here2watch
(@Here2watch2) reported
@EE @EE but as you say you're making the customer pay for these upgrades rather than acknowledge the tough times people are facing and forecasting lower profits this year to pay for them that way?
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ForestsFlowers
(@ForestsFlowers) reported
@EE First a salesperson took a contract without my permission, then I was told a manager would contact me, then I was told my case had been closed without resolution, then contract was finally removed, was told loyalty team would contact me and this was a lie AGAIN.
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Simon Ward Musician
(@SimonWardMusic) reported
Is it legal for a company to continue to charge you for a service that is out of contract and not give you the option to cancel from your account, without having to call and wait for 3 hours for a ******* answer? Im talking about @EE I have kids and cant even talk because Im ill.
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Greg Richards
(@GregRic61442632) reported
@RenaudClaire @EE Mate I am fuming about this the last 6 months the EE network has been shockingly bad a quick search of social media confirms this for many customers. And they hit us with this increase. Been a loyal customer for 15 years. Time to change I think fed up of them