EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Southall, Warfield, Woking, Ealing, Leatherhead, Harrow, Greenford, Wembley, Ashtead, Shepperton, Hounslow, Slough, Maidenhead and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southall |
Total Blackout | |
| Warfield |
Internet | |
| London |
Internet | |
| Woking |
Phone | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Paul and Sir Fluffy 🏴🇮🇱
(@Praeceps69) reported
from
Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙
(@r1k1n) reported
from
Brentford, England
@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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Vick
(@Fanboy2001) reported
from
Slough, England
@EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Paul Nagle LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Mariam Michtawi
(@MariamMichtawi) reported
from
Brentford, England
@EE I did twice but still the same. It seems many are facing the same problem!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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dave moss
(@dmoss61) reported
@EE Ee has added new features! So you can’t talk to them absolute crap service! Leave Ee it’s useless
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Katie Letch
(@katieletch) reported
@RetroGamerDave @EE I know they don’t care either they say they help customers with cost of living but they don’t just giving me more worry and stress
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DizzySquirrel
(@jdwills10) reported
@EE @JeffPovey2 Nonsense. Shite signal in my home, shite signal 7/10 places I visit.
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Peter 'Ohanrahanrahan 📰
(@GovernMyAss) reported
@EE when inflation comes down, will our costs (extra £10 a month) also come down, back to normal, pre rise prices?
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Coops
(@pauljcooper1) reported
@EE why are EE suddenly so incompetent and their customer service so utterly atrocious. Issues since August 2022 they don’t care anymore
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Angus craig
(@anguscraig69) reported
from
Stewarton, Scotland
Well done @EE for raising my bill over 14% !! Wish I could get that as a pay rise. Might have to consider a move after being a customer for years. Firms should be having a think about the amount they put the prices up.
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Mary
(@MaryAuxilya) reported
@EE hi. I have to renew my 4g wifi data sim. Can someone help me make the payment like the last time.. today usb the last day of expiration
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Mary
(@MaryAuxilya) reported
@EE Hello can someone from customer care help me with my WiFi payment
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Mel Rodriguez
(@m_x_rodriguez) reported
@EE Hi there, Nick helped with an issue earlier, but his work has been undone! I dm'd but unsure if I needed to resubmit a query - I was wondering if you can help take same action as earlier (apply plan I signed up for) or if I need to call after all to get back calls and internet.
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Amanda Jane
(@manda0jane) reported
@EE Happy Friday! 🙄 What an absolute pile…. Only 13 months with you on a valued customer offer, only to be now paying more than what the contract would have been without it!! @O2 are looking more and more appealing…