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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 02/05/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Uxbridge, Gerrards Cross, Slough, Hounslow, Richmond, Ruislip, Ealing, Pinner, Chertsey, Southall, Woking, Wembley, Warfield and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomUxbridge Phone
United KingdomLondon Wi-fi
United KingdomGerrards Cross Phone
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dannyholland912 Danny (@Dannyholland912) reported

    @EE I'm looking at upgrading early, however I'm getting no information as to how much it would cost, I texted UP to 150 and recived the link to the upgrade messaging service however when I click the verify me button it won't let me log in to my EE

  • Charl_H79 Charlotte (@Charl_H79) reported

    Some companies get a lot of stick for poor service, being greedy or not supporting people through this pandemic. BUT a lot of companies are actually stepping up, @EE and @bt_uk being just one. EE have also given all NHS workers free data during this whole pandemic too

  • studavies1982 Stuart Davies (@studavies1982) reported

    @radiogoldsmith @EE I don’t know where you’ve decided to go but I received horrendous customer service on multiple occasions from them. I’ve had 2 contracts for 4/5 years now with @VodafoneUK and never looked back

  • Fabeyang (ファブサン) Gintama & Thank You Sorachi | GB 13-3 (@Fabeyang) reported

    @EE hello I need some help with a SIM card

  • NicholasJessop2 Nicholas Jessop (@NicholasJessop2) reported

    @EE I sign up for alerts last time in ps5 stock but never got a email to say they was in stock and obviously I’ve registered my interest again will I actually get a email and when do you think they will be online to order??

  • christian_feet toe gang (@christian_feet) reported

    @GavinWilliamson @EE CANCEL THE INTERNATIONAL EXAM BOARDS THAT ARE STILL GOING AHEAD IN JUNE FOR UK STUDENTS

  • c_peatfield Chris Peatfield (@c_peatfield) reported

    @GavinWilliamson @EE So why did you turn down BT offer for schools.....???

  • Azza201211 Walks (@Azza201211) reported

    @OpenreachHelp @EE my girlfriend lives in a new build flat 2 months in, still no WiFi. EE keep saying they're chasing openreach & that you haven't fixed a wiring issue. Yet other flats in the build are all sorted. Why is this taking 2 months? Absolutely ridiculous service.

  • AutonomousAmy AutonomousAmy (@AutonomousAmy) reported

    @DebraClaridge @ScottishPower I had same with Asda . Also my bank of Scotland, council, and every service who is now WFH. They getting away with being super rude and confrontational. Only one who been brilliant has been @EE

  • Tent_Peg Tent_Peg (@Tent_Peg) reported

    @leestoker1984 @JesscaLea @EE All services down in my area for a 4th day. I’m also working from home and it’s impossible without any phone or internet connection. EE have told me it’ll be fixed by 4pm today...we shall see.