EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Bourne End, Wembley, Camberley, Bracknell, Aldershot, Epsom, Uxbridge, Gerrards Cross, Slough, Hounslow, Richmond, Ruislip, Ealing and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bourne End |
Phone | |
| Wembley |
Phone | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Marshall
(@Mrs_Mrs_Marshal) reported
@mouthwaite @EE I can not fault any part of the service me or the husband has received. We have both upgraded added an additional line and called with enquires. Even visited a shop via appointment. I think they are providing a great service.
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Heidi Williams ✨
(@HeidibobeidiX) reported
@MeStressymummy @mouthwaite @EE It doesn’t matter - she’s a paying customer who should be receiving a service she is paying for. Everyone needs to stop using this ******* pandemic as an excuse to not do their jobs
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donna ewing
(@donnaew04534549) reported
@mouthwaite @EE I left EE when they sold my personal info to other companies . I recommend giff gaff, cheap , no contract and you can buy/sell phones it suits me , O2 network too .
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Steve James
(@wm4175) reported
@mouthwaite @EE It must be wonderful to be so privileged that you expect better service than us hoi poloi oiks. I’ve been with ee for ever and never had any problems with service or upgrades etc. Perhaps it’s because I’m nice to them?
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Jim Campbell
(@JimCampbell1701) reported
@MeStressymummy @mouthwaite @EE Very harsh Faye. If you pay for a service, then you expect that. More so as a loyal customer. You work for EE?
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sharon bradbury
(@sharonb14759959) reported
@MeStressymummy @mouthwaite @EE Things are nearly back to normal just because she is a celebrity she still has rights I’d b annoyed to she is still paying for a service
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@lensflairfilms
(@lensflairfilms) reported
@mouthwaite @EE You can always tell **** companies by how hard they try to be earnest in their tv advertising. EE are mega ****!!!!
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Denny Brierton
(@BriertonDenny) reported
from
Worthing, England
@mouthwaite @EE I’ve had the worst customer service ever from Vodafone! I’ve been with them over 30 yrs I’m still waiting for things to be sorted .... 😴
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Ian berry
(@Ianberr94603191) reported
@mouthwaite @EE Like I said the other day EE are rubbish, Tesco and O2 got very good customer service.
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Chris Tring
(@drongo123uk) reported
@mouthwaite @EE Just buy a phone forget about upgrades, go with whatever network you like.