EE Outage Report in Staines, Surrey, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Hounslow, Camberley, Hammersmith, Northolt, Wembley, Uxbridge, Maidenhead, Ealing, Woking, Twickenham, Bourne End, Bracknell, Aldershot and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Wi-fi | |
| Hounslow |
Internet | |
| London |
Total Blackout | |
| Camberley |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
-
James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
-
I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
-
Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
-
John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
-
Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
-
Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
-
GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
-
Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
-
Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
tha Movement Noize Production
(@JumaMhlanga) reported
@EE I can’t get hold of your customer service coz someone lied to me
-
Dan
(@RDL198040) reported
@EE Trust me I’ve looked into that and it’s pointless. I’m shocked that in these times of price of living problems a multi billion pound company has to do this to its customers trust me they won’t forget I know I won’t.
-
Craig (Whit’s the Script?)
(@craigthescript) reported
from
Glasgow, Scotland
@EE Hi Helen, I appreciate your response, but after multiple failed attempts via other EE staff to help over the past few months I’ve lost all faith in the brand. This isn’t a slight on you personally, I hope you have a great day 👍🏻
-
tha Movement Noize Production
(@JumaMhlanga) reported
@EE I was given false information and now I can’t even go through customer service. I do not have service
-
Lucy Buglass ✨
(@lucyjadebuglass) reported
@EE I sent a DM on Friday regarding proposed price increases and would appreciate it if I could speak to someone soon because this higher monthly cost is starting to worry me and I want to reach a solution. Thank you.
-
Kerri Campbell - Bow
(@kerricb1304) reported
@EE demeaning! Asking me how much I earn - being told that I couldn't be offered any phone contract without EE knowing my income!! I've been with EE for over 10 years and I have never felt so insulted! I'm off to Vodafone!!
-
Dan
(@RDL198040) reported
@EE Funny how when I log in to find out how to cancel my contract ( which I’m informed will go up £9.45 a month ) the site decides to shut down on me yet go to any other part on that site and it’s fine. Can’t wait for June when I can leave and never come back !!!
-
Johann Yorke ™
(@jyorke75) reported
@EE Still waiting for Lyn to call me back from last Saturday. 3 complaints closed without out my consent or a reasons from @EE @Ofcom their customer service is awful.
-
john moffat
(@jmo3166970) reported
@EE Hi EE Got this lovely I phone 14 just before Christmas- supposed to be a swap for I phone 13 . Never received package to return old phone - or an letters re this - Can you check this out for me ?
-
Steveo Davies🏴
(@STEVEOLUCKY7) reported
Fairplay the @btsport app is garbage. I got superfast bt fibre and still every week have issues replaying events. Updated everything multiple times. How hard can it be to get a tidy service for something you pay for .. @EE