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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 02/19/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Hounslow, Wembley, Twickenham, Bourne End, Camberley, Bracknell, Aldershot, Epsom, Uxbridge, Gerrards Cross, Slough, Richmond, Ruislip and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomHounslow Phone
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • THERIPPEDROOST THE RIPPED ROOSTER (@THERIPPEDROOST) reported

    @EE Naa its a dinosaur,its already obsolete,and the fact your trying to tie people down to a contract on that junk handset is rather disgusting,by the time their contract runs out it will be 4 years older than the current model

  • ALittleLauder ALittleLouder (@ALittleLauder) reported

    @EE Well it's still a bit of a mystery as it seems the data was used despite my phone saying otherwise and me having done nothing with mobile data but it's sorted, thanks (via EE's help chat) and the person provided back 2gb to my account.

  • TripleASays CallMeDukey🇬🇾🇸🇷🇳🇬🇧🇧🇬🇧 (@TripleASays) reported

    One thing about @EE they're gonna shout, mispronounce your name and ask "WHAT DO YOU WANT?!" #rude

  • malibumilli Malibu Da 🐐 (@malibumilli) reported

    @EE my internet has been slow for about a week now and I allegedly have 4G

  • _r97a_ ar (@_r97a_) reported

    I swear down @EE take the piss every month with their networks, I don't even have 4G now lol

  • MarkPen41960460 MARK PENNY / HARRISON GENTS / CHP XV1 🌚🏴‍☠️ (@MarkPen41960460) reported

    @EE You weasels with hear me on the phone tomorrow, My Power is crap ,like your web page and shop , having been forced to join a community then unable to get to your store because again again sign in for community done ten time and still can’t navigate **** because this community

  • elizabethgreen_ Elizabeth Green (@elizabethgreen_) reported

    @EE hi, My grandparents are both on EE and their signal in the house is terrible. I'm trying to call their mobiles and they both go straight to voicemail but they are switched on. If their phone line goes down they wouldn't be able to get help in an emergency, anything we can do?

  • MariaGi22138689 Maria Gibson (@MariaGi22138689) reported

    @EE @ee It’s shut. But thanks so much for that really helpful response…🙄😤. I honestly don’t know how you come up with these incredible solutions. And I’d say it just about manages to match the original incompetence of the service which led me here 🤪👍🏼

  • smithdisneyadv1 Smith Family Adventures (@smithdisneyadv1) reported

    @EE I raised an indemnity claim and got the money back through my bank. Absolutely shocking customer service from you @EE

  • 2sunshine7 😎Sunshine💛🌞 (@2sunshine7) reported

    @bt_uk @EE Manager finally called 19thJan to 'resolve' mis-sold contract. Confirmed I would not be charged for this & would confirm in email - which never arrived. Case closed 19th & find out today I've been charged for account that was mis-sold!! 10min wait to call. Call me.