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EE Outage Report in Staines, Surrey, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Staines, England

The most recent EE outage reports came from the following cities: Wembley, Hammersmith, Slough, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Farnborough, Kingston upon Thames, Woking, and Ealing.

CityProblem TypeReport Time
Wembley Internet 1 day ago
Wembley Wi-fi 1 day ago
Wembley Wi-fi 1 day ago
Wembley Internet 1 day ago
Hammersmith Internet 2 days ago
Slough Phone 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • PagesPlumbers
    Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • damokins82
    Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • PagesPlumbers
    Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • TashaBrowne
    natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • PagesPlumbers
    Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • gooey89
    Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • owenden172000
    Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • icaruskarin
    Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • TheJohnnyNorris
    Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England

    @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

  • cookie_985_
    Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • rebirthoftee
    Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • LeeButterley
    utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • rebirthoftee
    Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • IRONSBREW
    Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • IRONSBREW
    Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RobotsEatSoup
    Rhys Brown (@RobotsEatSoup) reported

    @EE I got a call a couple weeks ago saying if I change to 5G you’d make my contract cheaper but instead you’ve charged me for an additional number. I’ve been waiting on the phone to customer support for ages. Why have you always gotta mess with my ****.

  • MissSAHolmes
    Sarah 🦋 (@MissSAHolmes) reported

    @EE absolutely disgusting and totally misleading service at EE Fosse Park Leicester today! 🤬 not happy & funnily enough there is no manager at the store! Funny that!

  • boyede_timothy
    Olugbenga of Ondo (@boyede_timothy) reported

    @im_Kappachino @EE Brother I wish I could be of help to you but I am in trenches...

  • modboxer
    official modboxer🥊🛵✌ (@modboxer) reported

    @EE hello,can I get a service check for my area please...online chat don't seem to carry the same info as yourselves

  • im_Kappachino
    Kappachino® (@im_Kappachino) reported

    @EE Please i am in France and my sim is not working, not to now talk of data usage not been accessible. I paid for a month roaming before i left the UK. Pls kindly assist

  • tavonyms
    Vas (@tavonyms) reported

    Why has @EE stopped signal boosters in people's homes where their signal is very poor? My daughter lives on an estate on the northern edge of Dunstable, been an @EE customer for 14 years and now can't get a phone signal since the booster was disabled.

  • Ne0nnet
    🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported

    Are there no signal boosters at #BeautifulDaysFestival ? @O2 @EE @VodafoneUK

  • Glamstars22
    Glamstars 2022 (@Glamstars22) reported

    @EE Hi I’ve received my Sim Only Pay Monthly Sim and I would like to transfer my old o2 number over the BT agent who I spoke to yesterday when I placed the order did the whole PUK code then help please how do I do it

  • AndyKey45713388
    Andy Key (@AndyKey45713388) reported

    @EE I’m back today so hopefully I don’t have any issues

  • NatashaTomlin3
    Natasha Tomlin (@NatashaTomlin3) reported

    @EE Your customer service beggars belief! Iv'e called 9 times over the weeks and it says up to a 10 min wait - as I write this I'm at 28!