EE Outage Report in Staines, Surrey, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (48%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Northolt, Cobham, Hammersmith, Woking, Byfleet, Hounslow, Slough, Hayes, Wembley, Ascot, Ruislip, Maidenhead, Uxbridge and Kingsbury.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Northolt |
Internet | |
| London |
Internet | |
| Cobham |
Wi-fi | |
| Hammersmith |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
-
sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
-
Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
-
Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
-
Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
-
Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
-
Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
-
Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
-
‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
-
Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
-
Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
-
tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
-
Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
-
Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
-
🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
-
Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamie
(@JamieWa45182290) reported
@peteb1359_pete @BangkokRam @EE it is a good deal but i’d check your network coverage on their website in your area as they use 3 - which is painfully slow in some areas
-
Robbie Welch
(@cddx77) reported
@EE New iPhone, contract, Watch + PAYG SIM card for 1mth data in canada. Nothing worked, called EE from Canada, eventually sorted. Cancelled SIM after 1mth but never got cancelled. Found out im tied into 12 month and not PAYG as per my signed agreement. Not happy AT ALL with EE 😡
-
RedAhmed
(@redahmed97) reported
@Trevski_LFC @EE Did you end up finding how, having this exact same problem.
-
HiddenMonkey1303
(@HiddenMonkey88) reported
@EE There are some live chat agents via the app that really shouldn't be customer facing. 1.5hrs of slow chat followed by being cut off, great service...not
-
MT
(@BrumBeatle) reported
@EE I am in Europe on holida@y and forgot to activate roaming. Can you help?
-
Jennifer H
(@jennyj_87) reported
@ee have just lost a customer of over 10+years. Any recommendations for a new network?
-
Claire
(@clairelsmith10) reported
@SkyHelpTeam I'm abroad, you charge £2 a day for some passport to "roam". Apparently there's a cap on spend on my account & you can't activate said passport, how am I meant to use my phone? Partner is with @EE and he has had none of these problems. Help.
-
Tim Morbey
(@Tim_Morbey) reported
@ee some maintenance was done in the area recently and since then the Reception particularly 5G is now very very poor. B34 Birmingham
-
sewwhatifiknit
(@sewwhatifiknit) reported
@ee is this one of your customer service numbers? Called on a very bad line that crackled trying to sell me a special mobile deal even though I’ve opted out of such calls with you 01224 017331
-
Jennifer Opal
(@_jenniferopal) reported
@EE I’m in the US at the moment. I paid to terminate my Pay Monthly contract. My number is now inactive but I was hoping to keep it as a PAYG. Is there a way I can get my number back? I can’t call 150 & the chat option doesn’t come up for me.