EE Outage Report in Staines, Surrey, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Gerrards Cross, Hammersmith, Hounslow, Wembley, Woking, Richmond, Hayes, Weybridge, Ealing, Leatherhead, Maidenhead, Bracknell, Slough and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| Gerrards Cross |
||
| Hammersmith |
Total Blackout | |
| Hounslow |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
-
Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
-
Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
-
Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
-
Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
-
GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
-
James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
-
I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
-
Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
-
Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
-
Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Raj Sohal
(@Sohal1989) reported
@EE Hi, it seemed to get better as I left my home area. No problems since.
-
Michelle
(@MondaysChild97) reported
@EE I keep getting kicked out of the myEE app when trying to resolve a tech problem. The line keeps dropping when I call the phone number and my new phone is overheating please can I get some tech support.
-
Ben Phillips
(@benphillips1989) reported
@EE Hi - we switched our broadband service to BT back in July, why are you still debiting my bank account for our old internet service over a month later? Your sales rep told us it would be a seamless switchover, which this is not. @CorArdens
-
Bra Buckman
(@Bra_BuckmanUK) reported
@EE kindly check your dm! I’ve sent an email. I’m out of the country and I can’t call customer support
-
Andrew Gardiner
(@AndyJGardiner) reported
@ee service down in area for 1.5 years. No real resolutions offered other draining your day of hours by being passed from one usless line manager to the next. Policies and service discriminatory to neurotypical customers
-
Ben Phillips
(@benphillips1989) reported
Hi @EE - we switched our broadband service to BT back in July, why are you still debiting my bank account for our old internet service? Your sales rep told us it would be a seamless switchover, which this is not. @CorArdens
-
TallieHo
(@TallieHol) reported
@EE what’s going on with your customer service. Tried to call twice to cancel a contract… 35mins waiting and no joy
-
Shirlee
(@Shirlee01928) reported
@EE I have £25.00 credit on my account and want to top up the data on my mobile Wi-Fi device. It's not proceeding to the data add on page. Is there a problem. ?
-
Zoe 🐝🌱🌼
(@ZoeStanmore) reported
@EE Hi Can you tell me when service will return to Southport area as its been nearly a month now and im paying for a service that is supposed be the most reliable. Phone calls go straight through to voice mail and if I try to phone anyone the phone disconnects
-
Anna8
(@annabonz8) reported
@EE Thank you for the reply. However, what if a customer is happy with present contract, does not want to upgrade to something (way) more expensive? I do not think you allow this costumer to have any NHS discount.