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EE outages and service status in Staines, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Staines, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 13, 8:24 PM GMT+1.
  • 77% Internet (77%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% Phone (8%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent EE outage reports came from the following cities: Southall, Northolt, Wembley, Epsom, Maidenhead, Uxbridge, Surbiton, Richmond, Slough, Kingston upon Thames, Hounslow, Ealing, and Twickenham.

CityProblem TypeReport Time
Southall Internet 14 hours ago
Northolt Phone 5 days ago
Wembley Internet 6 days ago
Northolt Internet 11 days ago
Wembley E-mail 12 days ago
Epsom Internet 12 days ago

Nearby cities with recent reports

Southall

1 recent signals

14 hours ago
Northolt

1 recent signals

5 days ago
Wembley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • CoopersCoffee
    Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

  • mobiasstrip
    Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • StuLaws_
    Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • DepravedAcid
    Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • DanWantsTech
    Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Luis_AndresM
    Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • Praeceps69
    Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GujjuManiac
    Gujju Maniac (@GujjuManiac) reported

    @EE hello Team EE ! We have continuous drop outs of the Internet and it is not working . No support provided from EE ! Help or release the contract so we can shift to a better provider

  • chrisg742054
    chrisg (@chrisg742054) reported

    @EE Where I live near Louth in Lincolnshire its always a crap signal

  • RoyKentsSocks
    Rach ⚽ (@RoyKentsSocks) reported

    @EE I recently ordered full fibre with digital home phone incl a handset. The hub arrived last week with a note saying the handset would follow due to stock levels. Our service is now up and running, order marked as complete and the handset is on our bill but still not received.

  • robbopalmer
    Rob Palmer (@robbopalmer) reported

    Hope it’s not one of your products @EE Let’s hope @England are more professional than @EE Customer service must be watching the match over and over again 😴

  • ConorMccourt12
    Conor Mccourt (@ConorMccourt12) reported

    @EE why are all my devices unable to connect to the internet all of a sudden? They keep getting DNS name configuration errors no matter how many times i reset/power off the modem i cannot get my ps5/switch 2 to connect to the wifi or even wired.

  • AngieCa26314731
    Aingeal (@AngieCa26314731) reported

    @toadmeister Should be the case in all places of employment - in particular educational establishments at all levels. Problems with @EE but would not go near their store in Livingston yesterday as draped in progress pride flags. Only British Heart Foundation had similar. Sorry changed

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @EE @dricedcoffee So has mine, but noticed that when you come near the end your network gets worse

  • lewisgenney
    lewis genney (@lewisgenney) reported

    @EE I can’t download my invoice and it’s been down for a few days! What do I do?

  • SimonFranklin12
    Simon Franklin (@SimonFranklin12) reported

    @hulllad47 @robbopalmer @EE You got away cheap our free tablet costs £10 a month for 3 years. EE frauds have now been reported to ofcom for it after they refused to cancel it once we realised it wasn’t free.

  • GujjuManiac
    Gujju Maniac (@GujjuManiac) reported

    @EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help