EE

EE Outage Report in Staines, Surrey, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 12/04/2025 11:25

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Hounslow, Slough, Hayes, Hammersmith, Wembley, Ascot, Woking, Ruislip, Maidenhead, Uxbridge, Kingsbury, Hanwell, Gerrards Cross and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • its_dooley ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • weavero96x Ollie Weaver (@weavero96x) reported from Bracknell, England

    Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • weecuppatea weecuppatea (she/ her) (@weecuppatea) reported

    @EE I assume it’s an offshore call centre: the other day after a woman hung up on me when I said that offer didn’t sound right 10mins later I got another call from the same number from a man with the same accent giving me the same sales pitch. If it’s an outsourcer they’re really bad

  • riamehraxo riawrites (@riamehraxo) reported

    Was on hold for over half an hour before getting disconnected by @EE . The absolute worst. Why does it take a full day to get somewhere with phone providers these days 🥴

  • timboxall Tim Boxall ♿🇪🇺 Et Daemonium In Rotae (@timboxall) reported

    Hi @EE - I don't know if you run an employee recognition award/bonus, but Maggie in your customer service dept (I'm sure you can work out who she is) deserves it 100%! She went above & beyond to keep me updated on my service outage, and was the most friendly agent ever!

  • DMFv2 ' DMF🇵🇹 (@DMFv2) reported

    @EE Nope.. still down despite being told it would be fixed that night. Don't worry, once it's fixed you'll be getting a call to discuss money off the bill because I'm not paying for a service that doesn't work.

  • LaurenSophia8 Lauren Sophia (@LaurenSophia8) reported

    @EE I have had NO signal at all since monday morning. I cannot make any calls. EE is not responding to me. Pls advise. I have been a customer for almost 20 years. This is so disruptive.

  • readsleepwork 👩🏼💚LJ💚👩🏼 (@readsleepwork) reported

    @EE 3 weeks on I still have issues after doing a sim swap, a replacement sim was sent after not getting my number back and no I have NO way of being contacted because even the temporary number isn’t working anymore, and my Mum’s sim has been cancelled too! Useless!

  • athenaki Athena (@athenaki) reported

    @EE morning, customer battling to upgrade a handset for nearly 2 weeks. ‘Back-office’ supposed to the sorting but no one taking responsibility or sorting! How do I reach someone who can sort my issue?

  • eagllefirestorm mystery man🇺🇦 (@eagllefirestorm) reported

    @EE well the new app is the biggest pile of trash i have ever used the old app actually worked this one just errors. I cant see my data plan or anything. Please give me the old one back

  • THECORNISHBEAST C J 🕴🏽🏁 (@THECORNISHBEAST) reported

    @EE All done and getting tomorrow as just had notification from DPD. On anytime upgrade no upfront costs, should of paid £200 put as ee app was showing an erea I didn't have to pay nothing. Screenshot for proof to ee. Boom. Thanks EE. The best network 🫶🏼👏🏼👏🏼👏🏼

  • pippajaygreen 💖Pippa Jay🚀 (@pippajaygreen) reported

    @EE need to cancel my plan but can't sign into my account - supposedly sent reset link to email but nothing. And yes, correct email used.