EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at EE
EE is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Wembley, Ascot, Hounslow, Hammersmith, Woking, Ruislip, Maidenhead, Uxbridge, Kingsbury, Hanwell, Slough, Gerrards Cross, Sudbury and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
-
Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
-
Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
-
Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
peter
(@peter33266430) reported
from
Slough, England
@EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out
-
Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
-
Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Antony Fry 🌑
(@antony_fry) reported
from
Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
-
Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
-
peter
(@peter33266430) reported
from
Slough, England
@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
-
Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
-
peter
(@peter33266430) reported
from
Slough, England
@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
-
Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
-
Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
marina betteridge
(@weenbett) reported
@EE hi. I have a new handset with a new SIM card. The SIM card was activated over 24 hours ago but I still have no service and cannot use my phone
-
Joe
(@CPFCknighty) reported
@EE your broadband is **** goes down more than grealish
-
Wasifa Webb
(@wasifa_webb) reported
@ee please help I am really angry and frustrated with your team's inabilty to provide a simple written confirmation that a contract I had with you is cancelled. Please contact me urgently.
-
Jamie
(@MrJamalam) reported
@EE I’ve now wasted best part of 4 hours either on the phone or going to stores. It really shouldn’t be this hard to get my esim moved to my new phone. I’ve had it a week now and still can’t get it sorted. If you’re having trouble sourcing paper to print a code, il supply that..
-
Lord Hartgrove
(@captain_clegg_1) reported
@EE Hi folks I was in Bournemouth and Poole yesterday. I have a A22 5G phone but couldn't use 5G, 4G was OK. I read 5G was available in Poole. Can you help please
-
Lord Ekalther
(@ekalther) reported
@EE over a year since I notified you of being unable to login to my account due to your app and website refusing to accept a + in my email address. I was told this was passed on, looks like you've still not bothered after a year. What gives?
-
Ross Macrae
(@viperpiper33) reported
@EE new customer and phone works fine but 4g seems to be currently useless in my are. Was fine up till two days ago and I know a few people all having same issue in hs2 postcode area, any ideas?
-
Mark #IndyScot #FBSI 🦄🕷️🏴
(@lochvue) reported
@MrJamalam @EE They keep switching my SIM off and sending out a new one. Been going on since October. I agree with you about the brewery! Hope they sort your issue out soon, but I wouldn't hold your breath.
-
MudBone
(@EssexDe55) reported
As a new customer to @VodafoneUK I gotta say their signal coverage is piss poor compared to @EE ...get what you pay for I suppose.
-
Mark #IndyScot #FBSI 🦄🕷️🏴
(@lochvue) reported
@sarahjones230 @EE I haven't had service for six weeks and no compensation either! All the best with your issue