EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Weybridge, Hounslow, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley, Woking and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Total Blackout | |
| Weybridge |
Internet | |
| London |
Wi-fi | |
| London |
||
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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steven millard
(@stevoavfc84) reported
from
Colnbrook with Poyle, England
Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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Lucy.
(@Lgandara93) reported
from
Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Ellison
(@RichardEllison0) reported
@EE Still no reply from @EE on their profiteering. Time to realise I'm not a valued customer and switch off some SIM cards.
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charlotte
(@cvbradshaw) reported
@EE Hi Bob signal is dropping out has been for a few days but spoken to someone now via WiFi calling so being looked into thank you
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Ondoy
(@Ondoy97994628) reported
@EE I work in South East Asia. I have a local SIM. But sometimes I need a UK SIM to call and receive calls from my family. Can you help? KR Malcolm
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William Baumgartner
(@BaumgartnerWill) reported
@EE Hi, I had a scheduled callback from you but I was never called. Could you please call me back to finish the account changes I had requested ?
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Darren Ratcliffe
(@webdarren) reported
from
Oldham, England
@andykinsey @EE The main router and the mesh one both fail. It’s proper annoying if I haven’t fallen asleep to notice it
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Victoria Morris
(@VictoriaMorri5) reported
@EE due to upgrade my phone next week & been a customer since Tmobile days- plus todays my second birthday in lockdown ... whats the chances on getting a decent upgrade package 🤩?
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Joe Dundas
(@JoeDundas) reported
@TalkTalk Mike, I have cancelled my account mate. The customer service has been absolutely appalling - literally the worst I've ever experienced. Contrast that with @EE today who have managed to give me a callback within an hour and have an engineer on the way tomorrow.
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Marc
(@_Marc_74) reported
@EE woohoo ready to upgrade, S21 + plus please. damn the stupid prices again and have to go to a 3rd party site.. grrr
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Jules O'Connor
(@Julese12) reported
@EE your service is absolutely appalling. I don't think I've ever had a call with someone and it not drop out. It's so frustrating, what am I paying for??
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Bluejabba
(@Chrisledger10) reported
@EE what a shambles of a network