EE outages and service status in Staines, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Staines, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jun 28, 10:18 PM GMT+1.
- Internet (56%)
- Phone (17%)
- E-mail (11%)
- Wi-fi (11%)
- Total Blackout (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 29: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent EE outage reports came from the following cities: Maidenhead, Slough, Hounslow, Ealing, Southall, Greenford, Bracknell, Northolt, Wembley, Epsom, Uxbridge, Surbiton, Richmond, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Phone | 19 hours ago |
|
Slough
|
Phone | 1 day ago |
|
Hounslow
|
Internet | 2 days ago |
|
Hounslow
|
3 days ago | |
|
Ealing
|
Internet | 4 days ago |
|
Southall
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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veronique enright☀️ (@Veronique7) reported from Esher, England@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Shanny (@MissShannyToms) reported from Brentford, England@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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John Want (@MontyWanty) reported from Spelthorne District, EnglandHello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Dell Smith (@HowardDellSmit1) reported from Tolworth, England@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Luis Andrés (@Luis_AndresM) reported from Richmond, England@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Gavin Murray (@therealgavinm) reported from Brentford, England@EE why is your signal so crap around the stadium you sponsor #wembley
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Paul Modley (@pmodley) reported from Ealing, England@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Ian Davies (@TheMist1701) reported from Spelthorne District, England@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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Doug (@dougmortonagain) reported from Ealing, England@EE I was, but the signal seems to be back now. Thanks anyway!
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
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Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Paul Harris (@slowalloon) reported from Hounslow, England@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Sharon Sandhu (@gooness78) reported from Slough, England@EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Patty (@ale2883) reported@EE roaming is down, can’t call to report the issue and have tried everything from restarting my mobile phone etc, I need it for work and it’s been like this for over 2 hrs
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Marne Blair (@MarneBlair) reported@RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking
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JC (@jaykona3670) reported@EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.
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82_hotspur (@82_hotspur) reported@Namtek25 @The_Forty_Four @EE Tell me this isn't real?! Wtf!
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superposh (@pboromikky) reported@EE your signal in PE6 is absolutley honking. How can we in 2026 have literally 1 bar and almost no signal in the middle of a main village @TomTugendhat is spot on. You , o2 vodafone , three, need to get your acts together and start givings us all a decent service
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quietcacophony (@cacophanyofcow) reported@EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.
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gerardmcswiney (@Gmcswineyyy) reported@RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.
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Pete Searle (@PeterSe38295412) reported@EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.
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Tom (@BigTom0491) reported@EE If I gave you the area and her first name, would you be able to track who it is? She’s absolute credit to EE and great customer service
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Pete Searle (@PeterSe38295412) reported@EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.