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EE outages and service status in Staines, England

Why is my EE service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Staines, England

The most recent EE outage reports came from the following cities: Leatherhead, Wembley, Hammersmith, Slough, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Farnborough, Kingston upon Thames, and Woking.

CityProblem TypeReport Time
Leatherhead Internet 13 hours ago
Leatherhead Internet 16 hours ago
Wembley Internet 2 days ago
Wembley Wi-fi 2 days ago
Wembley Wi-fi 2 days ago
Wembley Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ANOBRAINHOLLY
    holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • kevbeaumont1984
    kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

  • Para_Tom999
    Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

  • GodlyTheresa
    Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • RyanRay74
    Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported from Wooburn, England

    @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

  • LukeCla49671833
    LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • peter33266430
    peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • _akhi_younes
    chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Bracknell, England

    @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

  • anit3
    Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • mass1976p
    paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLastAaron
    that guy aaron (@TheLastAaron) reported

    How ******** do a speak to some **** without a stupid ******* robot @EE

  • TheRealDooze
    Stephen Bateson (@TheRealDooze) reported

    @EE Frankly a poor response, whilst you state not all add ins are subject to the price rise the one you speak of has jumped 50% in a two year period which still makes it an inflation busting rise

  • ivor_park_fin
    Ivor Harper (@ivor_park_fin) reported

    @simonnread @EE So is it just 'we CAN hang you upside down and shake the change out of your pockets - so we WILL' !! Have invited EE to reply with their explanation. Let's see if they pick up the challenge. I hope so because an explanation will make me feel a whole lot better about paying them

  • GrantFellows2
    Grant Fellows (@GrantFellows2) reported

    @TheyCallHimR @EE I dropped EE best signal but silly prices. Have to keep changing providers for these things to keep the cost down, but they should be trying to keep customers they have happy.

  • STARCHILD_DEMON
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🅂🅃🄰🅁🄲🄷🄸🄻🄳 🄳🄴🄼🄾🄽 (@STARCHILD_DEMON) reported

    @Roxyarnie1 @EE Ee worst for price

  • terribletim6
    terribletim (@terribletim6) reported

    so just got an e-mail from @EE saying that they are going to increase my phone bill by RPI + 3.9% now whilst they can do this , I can and will be moving my account elsewhere as should we all given this is a 14.4% increase and better deals are available with the same network!

  • SP_sunshine
    Shivani (@SP_sunshine) reported

    @EE Still having internet connection issues despite paying out for the best broadband! Annoyingly happens EVERY time I am in the middle of a video call with a patient! Needs sorting EE- #eebroadband #poorconnection

  • EmilyBackhouse
    Emily Backhouse (@EmilyBackhouse) reported

    @EE I get that but when I only have 2 bar signal on 4G when you claim to be the best 5G provider, a 14.4% rise is ridiculous

  • JONESYBISH
    Shibbz🤘 (@JONESYBISH) reported

    @EE @BAFTA Maybe stop sponsoring **** like this and you won't have to raise so many peoples bills by 15%!!!

  • KatyKimberley
    Katy (@KatyKimberley) reported

    @EE My partner and I still have a bad signal, it’s not improved.