EE Outage Report in Staines, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Staines, England
The most recent EE outage reports came from the following cities: Hammersmith, Slough, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Farnborough, Kingston upon Thames, Wembley, Woking, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 hours ago |
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Phone | 18 hours ago |
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Phone | 4 days ago |
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Internet | 5 days ago |
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Internet | 5 days ago |
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Internet | 5 days ago |
Community Discussion
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EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Alicia (@westiee) reported from Richmond, England@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Randombiz (@RandomBiz) reported from Esher, EnglandSpoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Hannah (@absentxminded) reported from Spelthorne District, EnglandGreat work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Randombiz (@RandomBiz) reported from Esher, England@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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David Cheung (@AviatorDavid) reported from Hillingdon, England@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Antony Fry 🌑 (@antony_fry) reported from Slough, England@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Lucy. (@Lgandara93) reported from Ealing, England@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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paula long (@slex_542865) reported from Leatherhead, England@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Helen Dixon (@HelendixonHelen) reported from Richmond, England@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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David Cheung (@AviatorDavid) reported from Ealing, England@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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David Cheung (@AviatorDavid) reported from Hillingdon, England@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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ComplaintBox (@MeetuSuraj) reported from Slough, Englandhad to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lily & The Badger (@badger1_lily) reported@EE Yes Barry in the Technical team has just written an email telling us the problems your system has caused is our fault. It’s too late now. I’ve reported you. EE don’t care about small business
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Lou Lou (@charlou8819) reported@EE I can’t even tell you how angry I am! For a whole year my phone network hasn’t been working correctly yet I still pay my bill. I beg for help and I get silence. 3.5 hours I waited for tonight on your chat and still nothing! Meanwhile I CAN’T EVEN MAKE A PHONE CALL 😡😡😡
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Jessica Robinson (@Jessica85079057) reported@MarcAllera @EE you have stuck your hands into my bank account and took £787.51 this month THAT I DO NOT OWE TO EE. Disgusting! customers trust you to have our direct debit details and you THEIVE. Can’t even call into your customer service.
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Maz (@MadMazzzzzz) reportedHi @EE I have 5G Router and we are not getting any internet through it!! We logged into it and nothing is wrong but when we can’t even do a speed test!!! With only one device connected to it! It costs £50 a month for this crap?!
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cydd (@Cyddglowup) reported@EE my network has gone down and I’m on holiday in Mexico
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Gillian Davies (@DaviesGilliano) reported@EE Uig Isle of Lewis - 2 weeks after getting our broadband and mobile signal back, it's playing up again. Crippling for my online business. No other masts cover our area most people don't have land lines. When EE goes down we are back to carrier pigeons & smoke signals
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Cat (@cat_complains) reportedI still have no service, it’s been 3 days lol @EE can you sort this out please
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🚷 (@antis0c1al6) reported@EE help, i’ve just switched phones but i can no longer make or receive calls
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Mr Hesford (@bcamrhesford) reported from Warrington, England@EE @metamorhisnt Mines been down all day. Any help?
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Ross Paul (@rosspb) reportedWhy is it whenever I switch to 4g or worse 3g my connection basically stops working! Also i never auto connect to ee wife on the tube anymore?? @EE