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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 12/05/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Hounslow, Slough, Hayes, Hammersmith, Wembley, Ascot, Woking, Ruislip, Maidenhead, Uxbridge, Kingsbury, Hanwell, Gerrards Cross and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHounslow Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • TheJohnnyNorris Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England

    @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • officialrobert0 Robert Smith (@officialrobert0) reported

    @EE kindly increase my contract from 59 to 64 a month they say there the best company best network well best network company would not increase the contract they did because they can't afford 5g so in order to they need to take more money if us even tho now my 5g phone broke

  • yyhsas yyhsas (@yyhsas) reported

    @EE @RobVinWyatt Hi, is this a wider issue as I cant log in either and I need to share data :(

  • vicky_s_owens Victoria (@vicky_s_owens) reported

    @EE Are you having issues in the LE10 area? Not the only person to say this, so it’s not my phone having issues. My phone try’s to use 4G but won’t work, so it switches to 3G and works okay. But 3G isn’t what I pay for so…

  • JLCDhome2018 James Dyer (@JLCDhome2018) reported

    @EE hi, working from home, very long ping and download speed. Reset the router a few times, can u help

  • JakEulation Jack Eulation (@JakEulation) reported

    @EE Hi, is there some reduction of speed or something in Brighton area? My internet speed is always reading 4G but has been so slow for weeks now.

  • Qyful Oliwier 🇺🇦 (@Qyful) reported

    @Jvnnypie @EE it's actually so bad I'm getting 70 ping on London and 30 on Frankfurt

  • mandy_moooouk ☆ moo ☆ (@mandy_moooouk) reported

    @EE hi ee I’m trying to add a new mobile wifi sim card to my account. Im on the on line chat and they cant seem to understand what I’m asking. Ive tired to do it online but my phone is a nano sim and this one micro so can’t receive the text. Can someone help me please.

  • scott_0708 Scott (@scott_0708) reported

    Moving from Sky broadband to @EE was the worse decision! 8 days still no internet and now being told I can't cancel it!

  • MattCB75 Matt Butcher (@MattCB75) reported

    @EE any chance you might stop making 'essential improvements' in the Poole area soon? According to the messages you send you've spent 31(!)days since May doing this. Wiping out my signal. You must have improved things by now surely?

  • EmmaChambers84 Emma Chambers (@EmmaChambers84) reported

    @EE The signal issues are still ongoing, had no further updates since the last text. Customer services advised on Friday that the engineer was waiting for access.