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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 01/16/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Gerrards Cross, Hammersmith, Hounslow, Wembley, Woking, Richmond, Hayes, Weybridge, Ealing, Leatherhead, Maidenhead, Bracknell, Slough and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomGerrards Cross E-mail
United KingdomHammersmith Total Blackout
United KingdomHounslow Internet
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Sohal1989 Raj Sohal (@Sohal1989) reported

    @EE Hi, it seemed to get better as I left my home area. No problems since.

  • MondaysChild97 Michelle (@MondaysChild97) reported

    @EE I keep getting kicked out of the myEE app when trying to resolve a tech problem. The line keeps dropping when I call the phone number and my new phone is overheating please can I get some tech support.

  • benphillips1989 Ben Phillips (@benphillips1989) reported

    @EE Hi - we switched our broadband service to BT back in July, why are you still debiting my bank account for our old internet service over a month later? Your sales rep told us it would be a seamless switchover, which this is not. @CorArdens

  • Bra_BuckmanUK Bra Buckman (@Bra_BuckmanUK) reported

    @EE kindly check your dm! I’ve sent an email. I’m out of the country and I can’t call customer support

  • AndyJGardiner Andrew Gardiner (@AndyJGardiner) reported

    @ee service down in area for 1.5 years. No real resolutions offered other draining your day of hours by being passed from one usless line manager to the next. Policies and service discriminatory to neurotypical customers

  • benphillips1989 Ben Phillips (@benphillips1989) reported

    Hi @EE - we switched our broadband service to BT back in July, why are you still debiting my bank account for our old internet service? Your sales rep told us it would be a seamless switchover, which this is not. @CorArdens

  • TallieHol TallieHo (@TallieHol) reported

    @EE what’s going on with your customer service. Tried to call twice to cancel a contract… 35mins waiting and no joy

  • Shirlee01928 Shirlee (@Shirlee01928) reported

    @EE I have £25.00 credit on my account and want to top up the data on my mobile Wi-Fi device. It's not proceeding to the data add on page. Is there a problem. ?

  • ZoeStanmore Zoe 🐝🌱🌼 (@ZoeStanmore) reported

    @EE Hi Can you tell me when service will return to Southport area as its been nearly a month now and im paying for a service that is supposed be the most reliable. Phone calls go straight through to voice mail and if I try to phone anyone the phone disconnects

  • annabonz8 Anna8 (@annabonz8) reported

    @EE Thank you for the reply. However, what if a customer is happy with present contract, does not want to upgrade to something (way) more expensive? I do not think you allow this costumer to have any NHS discount.