EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at EE
EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Camberley, Maidenhead, Ealing, Woking, Hounslow, Wembley, Twickenham, Bourne End, Bracknell, Aldershot, Epsom, Uxbridge and Gerrards Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
EE Issues Reports
Latest outage, problems and issue reports in social media:
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iswhatitis
(@Haveadayoffucun) reported
@SkyUK, so here's a little secret people need to know! sky boxes won't work with @EE broadband modems being hardwired via ethernet cable, not just @EE! other IP's aswell, this is fact. They dont want to you know this and want you to buy there sky stream as an easy fix.
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Pr4Change
(@PR4change) reported
Just a reminder folks - keen for the worst customer service going - then make sure you sign up for @EE
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Matt
(@Matty_Barbs) reported
@EE broadband and customer services is appalling. Day 4 of no Internet, called today to get an update from day 1 complaint and can't find it on the system. Fobbed off with 'power cable issue' and 3-5 working day to get it sent out from today.
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ashley
(@ashleyrelton) reported
@EE Hi, I'm still not able to login through the app or online. What's going on?
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Pr4Change
(@PR4change) reported
@EE You don’t appear to have online support, your call number is at 20mins so far, my wireless call is not working, I can’t get 4g / lucky I’m out of contract inn2 weeks
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Anto1
(@ALITER236) reported
@EE is your Liverpool One store usually in the habit of refusing to sell a handset to a 40 year old man because he wasn't with his father, because I **** you not that's what they just did to me. I want to speak to someone and no I'm not 'dialing 150', you dial me. DM me for mob
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Jolyon Rubinstein
(@JolyonRubs) reported
Dear @EE hands down the worst customer service I have ever experienced. Stunned at 3 different calls being cut off to rectify an error on your end!
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DJS 🇪🇺💙
(@HatScarfShirt) reported
@EE I’ve checked the coverage, it says it’s good. I don’t carry a spare mobile on another network on the off chance EE fails me…
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Agent064
(@user02323) reported
@EE Hey EE, you kicked off in 2010 – that’s 15 years, longer than my patience! Why can’t I get a decent signal on the train into London? I zoom past Wembley Stadium (your sponsored spot with blazing 5G), Full bars of “rubbish” (5G), Spotify stalls, radio cuts out, and web browsing Forget it! – slower than a train when they’re not on strike. You’ve had ages to fix this train wreck of coverage! is the signal hiding in a tunnel with no escape plan? Sort it out before I switch to carrier pigeons! #EERant #NoSignalStruggles
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Carole Hawkins
(@hawkins_carole) reported
@EE Your Digital Voice telephone system is absolutely appalling - nothing works - what you are installing is dumbed down telecommunication.