EE

EE Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 11/24/2025 08:40

November 24: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: London, Ruislip, Hammersmith, Maidenhead, Wembley, Uxbridge, Ascot, Kingsbury, Hanwell, Slough, Hounslow, Gerrards Cross, Sudbury, Windsor and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomRuislip Phone
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomMaidenhead Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • zaghumhashmee Ziggy 🇵🇰🇳🇱🇬🇧 (@zaghumhashmee) reported

    @SocialTechHD @Adzymo @EE Even I had sim replaced 2 3 times and phone replaced but problem still there.. but when I pop voda in phone and its bang on perfect. EE was good pre covid but now it's just lacking their performance these days and voda starting to take over.

  • uwanttvaa nevaeh🦋 (@uwanttvaa) reported

    @BillieH41117833 @EE yesss like wtf

  • abdla4u a.gunners (@abdla4u) reported

    @EE Any compensation for losing work today coz of your network down

  • celdweaver Calvin Eld-Weaver - Stand with Ukraine! 🇺🇦 (@celdweaver) reported

    @Edd_Jenns @EE Couldn’t even get into that page. It’s a bit **** when you need the phone during the day for work though.

  • MarksStyles mark styles (@MarksStyles) reported

    @craigalderson32 @EE Same problem in Harrogate. Getting annoyed now.

  • SpeedyFlowerxx Sam 💔 (@SpeedyFlowerxx) reported

    Best network provider please don’t say @EE been told Three days before I get service back 🙄 and let’s not forget I’m still waiting for channel returns @ Ee to arrange my return and replacement device for the fault device they sent

  • elle_nand ElleNand (@elle_nand) reported

    @paddykenny17 @EE @ee absolutely ridiculous, I have literally had enough. I have had call failed problems for ages and now this.. ai have had a company urgently needing to contact me and they are not even directed to my voicemail.they get number obtainable tone!!! Utter nonsense. It’s time to 👋

  • mrandmrslast Steve and Lizzy (@mrandmrslast) reported

    @EE I think a big issue is the lack of updates- my mum is on @EE but not on Twitter, so wouldn't know what the problem was, if I hadn't updated her. A text to all customers should have happened hours ago.

  • kamism2001 Kamism2001 (@kamism2001) reported

    @EE had a terrible day today. No internet, interrupted phone call service and text service. Nowadays we rely on phones and internet too much. Could not do anything. What a waste of day.

  • rosemarygriff Rosemary Griffiths (@rosemarygriff) reported

    @EE @Veronica_Ameri My wi fi calling is not working hasn’t been for hours - I have no mobile signal in the house