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EE Outage Report in Staines, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Staines, Surrey, England 12/18/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent EE outage reports came from the following cities: Uxbridge, Wembley, London, Hammersmith, Bracknell, Bourne End, Epsom, Northolt, Weybridge, Uxbridge, Cobham, Woking, Byfleet, Hounslow and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomUxbridge Total Blackout
United KingdomWembley Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • TheJohnnyNorris Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England

    @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sirvag3 I am me (@sirvag3) reported

    @Lonefox98 @TikTokSupport @EE There's this guy on Instagram; litetoolx, reach out to him he'll fix it.

  • donaldmac28 Donald MacLeod (@donaldmac28) reported

    @EE no signal in Ardrossan ka22 8ed how long will this be off??

  • RealMunchie ᖇEᗩᒪᗰᑌᑎᑕᕼIE (@RealMunchie) reported

    @EE Network is down up North and your office is shut........ Your costing me money... Come on please sort this out!!!! #EEMobile

  • dwhhomehell My DWH Home Hell (@dwhhomehell) reported

    @EE went to Chichester store today not allowed in to look told I had to book dave the so called manager was rude and told me to **** off. Nice service you offer.

  • StooGill Stuart Gill (@StooGill) reported

    @EE Two hours of phone support; friendly and sympathetic, but can't resolve issue. Now at EE store in London for an hour; we may be getting there. Obvious technical fault in the website, but phone/twitter/store staff struggling to work around it at weekend.

  • StooGill Stuart Gill (@StooGill) reported

    @EE Sadly not, they can't progress the repair, can't return my device to me, and can't give me a loan device. I think I'm just going to have to cancel contract and get a new device with someone else.

  • Lonefox98 Owen Vincent (@Lonefox98) reported

    Day 9! Please dm message for support as can't log into my account verification code.. as I don't have that number one connected to the account and can't change it either as obviously don't have the number, to verify a code @TikTokSupport please help! @EE waiting for response

  • Lonefox98 Owen Vincent (@Lonefox98) reported

    How do I log into my account when it's asking for verification code.. and don't have that number anymore its asking me for a code plus can't change it, the number without having the old one, and @TikTokSupport are awful support team, need a UK account.. hello? @EE

  • RichardBentall Richard Bentall #FBPE #FBPA Woke and proud! (@RichardBentall) reported

    @EE Unrelated to this post, I’m in Chile, and have paid for call roaming, but my iPhone 13 won’t connect to any local service and the only way of contacting your help centre is by phone, which is pretty useless under the circumstances. Not impressed!

  • Glovepup P A U L 😷🤐 (@Glovepup) reported

    @EE I have the BT Sport add on with large screen on my Android TV device. UHD refuses to work, no proper error code. Connected via Ethernet, it worked originally then randomly stopped. Can anyone help?