EE Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent EE outage reports came from the following cities: London, Wembley, Harrow, Hammersmith, Hounslow, Slough, Gerrards Cross, Woking, Richmond, Hayes, Weybridge, Ealing, Leatherhead, Maidenhead and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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peter
(@peter33266430) reported
from
Slough, England
@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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peter
(@peter33266430) reported
from
Hillingdon, England
@EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Hadfield
(@simondjuk) reported
@EE any idea how much longer S44 will be having broadband issues. I checked yesterday and it said approx 16 hours, just checked again and guess what, it says 16 hours! 3mbps when I'm paying for fibre is unacceptable
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Tom Inman
(@tominman18) reported
@EE All sorted now I spoke to customer services this morning who managed to get it sorted. Cheers
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James
(@Ffgtwisted) reported
@EE now is your final chance to cancel my phone contract free of charge as I’m entitled too due to price increase or I’m cancelling my direct debit. ***** in your court
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Carrie Messmore
(@carrie_messmore) reported
@EE I raised a formal complaint last week regarding abhorrent service in your High Wycombe branch. A replacement sim was due to be arrive Wednesday and it hasn’t. Please get in touch. This is regarding my sons phone who has a heart condition and epilepsy.
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Shannon 🍊🇮🇪
(@mrstruearab) reported
@EE is the network down in the Darvel area? Network is absolutely awful, can’t do anything
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Carla de Wansey
(@ArtyKoala) reported
@MariaBarnes6 @EE We NEVER used the wretched thing either…just sat in a bag…
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Robert Smith
(@officialrobert0) reported
@EE why dont you offer me a decent deal on iphones there all over priced and I've been a customer since 2017 and I only have 1 month left to decide if I leave or not
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Carla de Wansey
(@ArtyKoala) reported
@MariaBarnes6 @EE Really very very poor of EE….I had to go back to the shop 3 times to get some tiny sad bit of compensation….it’s Obs a trick they do to get extra revenue in from unsuspecting customers…the fact you asked as well re “FREE” which we did….awful customer service😩
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Radish_84
(@radish_84) reported
@EE I think there might be an issue with your services in my area! For the last week any incoming or outgoing call have issues hearing my voice. I have perfect signal. And a full 5g connection. Getting a bit annoying!!
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Helen Stevenson
(@HelenStevenson4) reported
@O2 having tried once again to upgrade with disastrous results I’m going to close my account. I’ve been a customer for 20+ years & your poor service is the one consistent in that time. Your staff are good but your offer is terrible. @EE @VodafoneUK I’m keen to hear your approach.