EE Outage in North Acton, Greater London, England

@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

@EE But I’m expected to carry on paying for a poor service?

@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

@EE Won’t b happening . Service is awful. Beat to change operator. Thank u

@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

@MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!

@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

@EE Is there a problem with My Account? It says I have no devices and I need to add a number?

@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

@EE Tommorow Morning Paying Bill Give One Day Need Service Process

@EE have booked appointmet to fit broadband hub connection between 8-13. It is 14:00 and nobody came. What a customer service you have. Shame. I did not stat with ee broadband and im think to come bact to @virginmedia

@EE have had terrible signal at home for well over a week now, only 1 bar of 3G. Yet your website checker says no issues in our area! Can you advise??

@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

@EE help please

@EE It’s back to normal now but when I sent the tweet out there was a problem

@MarcAllera @bt_uk @EE Can you tell me why I pay for a fast service and you are incapable of providing that service impeding my ability to work from home and after waiting over 90 mins to get customer services maybe it’s quicker to walk from Kent to Sheffield to ask in person ?

@EE For anyone reading this in the future thinking EE must be really great to help out in this situation. No, they didn't help. They tried to sell us something we don't need.

@EE the phone and data service in NN67SQ continues to be problematic. What is being done to improve the service I pay for?

@EE Good Morning - I am receiving mail from EE fo a customer named Anthony Razmos. The address is my home for past 20 years and I do not know any Mr. Razmos. My house is the only property in post code SL1 8DG so there must be an error on your database. How can this be corrected?