EE

EE Outage Report in Machen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 03/15/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cwmbran, Newport, Cardiff, Blackwood, Treharris, Newbridge, Caerphilly, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash, Abertillery and Pontyclun.

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City Problem Type Report Time
United KingdomCwmbran Phone
United KingdomCwmbran Phone
United KingdomNewport Wi-fi
United KingdomNewport E-mail
United KingdomNewport Internet
United KingdomCardiff Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Masteredbynoone Pierothebhoy (@Masteredbynoone) reported

    @EE Wtf is going on with the network in Edinburgh? X

  • MollieDarlingt6 Mollie (@MollieDarlingt6) reported

    @virginmedia I am with @EE and have had a contract with them since 2017. I never agreed to paying for a sim with you guys. I only ever set up a contract for wifi. You’ve been charging me for something I never agreed to. Again, all calls are recorded so check

  • londongus Angus M #FBPE#RejoinEU🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦💙😷 (@londongus) reported

    @EE our mobile signal has been emergency calls only all day so far. Post code is PH19 1AB

  • partypants2510 scorpio ♏♏♏♏♏ (@partypants2510) reported

    @EE can someone explain why my incoming calls is saying my phone number does not exist.i have credit I can ring out and receive texts.this is the 3rd simcard ive had problems with.someone needs too sort this out!!!

  • leannesarah86 Leanne (@leannesarah86) reported

    @EE i've been with EE for many years and the upgrades are absolutely shocking for loyal customers.I appreciated the help of the staff member this morning. From looking on other websites they have got better deals so after 10+ plus years of loyalty I will be going elsewhere.

  • Shafiq_Ahmed Shafiq Ahmed (@Shafiq_Ahmed) reported

    @EE @bt_uk Hi, any chance you can look at the network coverage at CB23 8AR. It's pretty poor.

  • AbbieSBrooks Abbie (@AbbieSBrooks) reported

    @EE Hi is there a problem with the network in York. I can’t make/receive calls but can SMS etc and use 4G.

  • gemma61276166 gemma (@gemma61276166) reported

    @EE why is it you have to pay an upfront cost to upgrade now? My contract runs out this month and every phone I think about upgrading to you want a £50 upfront fee. I’ve been with you for decades and never had this before. #isittimeforaswap #newo2customerperhaps

  • CurnalCoconut jordan livesey (@CurnalCoconut) reported

    @EE I've been unable to top up, the signal was affected, the sim that came with my phone gave me an error that it was not provisional for voice, or something like that, have to come here to my mothers work which has usable internet, and then staying at my uncles as they won't fix it

  • Johnson96K Kyle | (@Johnson96K) reported

    @EE please fix my inclusive extras 🙃🙃🙃🙃🙃🙃