EE Outage Report in Machen, Caerphilly County Borough, Wales

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Machen, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Porth, Pontypool, and Mountain Ash.

City	Problem Type	Report Time
Cardiff	TV	17 hours ago
Newport	Internet	2 days ago
Pontypridd	Internet	2 days ago
Blackwood	Wi-fi	2 days ago
New Tredegar	Wi-fi	2 days ago
Cardiff	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 2 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 3 minutes ago from Caerphilly, Wales

  @EE can I get some help please, I’m missing 4gb of my data.

• 
  Connor Botwright (@ConnorBotwright) reported 7 minutes ago from Cardiff, Wales

  @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

• 
  floyd cooper (@floyd2103) reported 9 minutes ago from Risca, Wales

  @HavardLiam @EE I ******* hate shit like this

• 
  Anthony Pesticcio (@TheRealBerty) reported 13 minutes ago from Cardiff, Wales

  @EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon

• 
  Brian Evans (@brianevans83) reported 16 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Ade (@Bubwal) reported 17 minutes ago from Cardiff, Wales

  @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

• 
  K A C E Y (@KaceyEdwards91) reported 20 minutes ago from Pontllanfraith, Wales

  Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

• 
  Tom Wise 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TomWise_) reported 22 minutes ago from Cwmbran Central, Wales

  Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼

• 
  🐮 DullUddenCow 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DullUddenCow) reported 23 minutes ago from Abertillery, Wales

  Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!

• 
  Rochelle Theaker (@roch123) reported 28 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 30 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Ash Lister (@AshL93) reported 34 minutes ago from Cardiff, Wales

  @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

• 
  dawn pugh (@dawninyoureyes1) reported 36 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  dawn pugh (@dawninyoureyes1) reported 40 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Brian Evans (@brianevans83) reported 44 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  geraint evans (@mrbean1977) reported 47 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  dawn pugh (@dawninyoureyes1) reported 47 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Robert Purvis (@robertpurvis) reported 51 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  Lucy (@HeyLucyAnne) reported 55 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura Sharratt (@mrsshabba1) reported 6 minutes ago

  @EE I upgraded and paid the fee for a new phone by debit card but I have checked my bill & you have charged the fee to my bill, can you help please?

• 
  Joe Clark (@jpclark_01) reported 12 minutes ago

  @EE is there an issue with your 4G network - my phone iPhone 11 has recently gone really slow in date

• 
  Ashley Grant (@ashleyafcb1) reported 19 minutes ago

  @EE If you want poor service look no further .... all day trying to call no answer, online chat closes down, my phone which was sent for repair due to a fault is still broken and in warranty but amazingly no one can answer. Shocking service cannot wait to leave.

• 
  Robyn Bass (@RobynBass) reported 20 minutes ago

  @EE @LoobyJC Could I please get some help?

• 
  AliceG❤️ (@MissABellerin) reported 20 minutes ago

  @chrismarsh90 @btsport @EE I’m having the same problem, just gone to watch the arsenal game and then it’s come up with the same message

• 
  RegularJon (@JCAnderson79) reported 23 minutes ago

  @EE Your customer service team cannot help. Needs to be channel returns who conveniently don't have a line to speak with customers and who only communicate via email. I was ready for astounding but got astoundingly bad instead!

• 
  theliftmaker (@TheLiftMaker) reported 24 minutes ago

  @EastpointArena @EE What a stupid idea. December 15tg

• 
  Stacy Sparkles (@SparklesStacy) reported 26 minutes ago

  Hi @EE I've been trying to sort out my EE perk for being a nhs worker since my upgrade a few weeks ago. I've checked spam/junk emails but nothing is coming through, help me please.

• 
  Neil McMillan (@neilmcmillan99) reported 27 minutes ago

  @EE are you having problems with your website? I am unable to log on to it.

• 
  Scott (@eaglesnation911) reported 27 minutes ago

  @EE worst customer service ever. Wouldn't use them again and will be out this contract asap. My advice dont go with them