EE Outage Report in Machen, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Machen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Penarth, Caerphilly, Cardiff, Cathays, Blackwood, Porth, Usk, Ynysddu, Treharris, Pontypridd, Cwmbran, Pontypool, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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charlesTdale
(@charlesTdale) reported
from
Penarth, Wales
@sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!
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Ty✌🏾️
(@Tyrone_PT) reported
from
Cardiff, Wales
So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....
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Kathryn Williams
(@KathW80) reported
from
Cardiff, Wales
Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴🦢
(@daflewis_botn) reported
from
Cardiff, Wales
@EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue
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Leah Griffiths
(@LRG0808) reported
from
Llantrisant, Wales
Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!
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Cara Marsh
(@caradyas14) reported
from
Pontypridd, Wales
So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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Dan Dineen
(@Daniel_Dineen) reported
from
Newport, Wales
@EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not
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Nathan Fox
(@Foxy_005) reported
from
Cardiff, Wales
@RosssYoungx @EE Who cares, iPhone sucks
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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Vale Cake Boutique
(@VCBcom) reported
from
Dinas Powys, Wales
@EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Atif Raza
(@atifter) reported
from
Llanyrafon, Wales
Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE
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Chris Woods
(@w00dsy_10) reported
from
Risca, Wales
Got to love @EE, down for about the 4th time in 3 weeks 👍great service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Primish 🇯🇲
(@luka_ellie) reported
@EE My service has been down from the 28/29 July and still having service issues. When will this problem be resolved an also compensation I’ll be receiving?
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Philipa Mafalda
(@trampolinefreak) reported
@EE I changed my tv service over to you and it’s been a disaster. I was told that I would have Netflix without ads and would receive a second mini tv box. Now I’m told they will be extra if I want them. I am unimpressed. And the first box arrived late! What’s going on?
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B R O O K E - she/her 🇺🇦🇦🇫
(@brroookee) reported
The number on my @EE account is not, and has never been, my number….? Trying to add tech to my plan but as the number is not mine, I can’t get the text with a security code in order to take delivery. Don’t really wanna be sat on the phone for hours. How else can I change it?
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Axel F 🤠
(@BoabSideshow) reported
@EE If you had dealt with my problem properly at the start over two weeks ago now, this wouldnt have happened. But here we are...
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Philipa Mafalda
(@trampolinefreak) reported
@EE I already have and was told if I wanted them then I’d have to pay. EE are not fulfilling the verbal contract that I agreed to. Probably best if I cancel and go back to Sky, also because EE TV keeps glitching which is very annoying.
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Ashleigh Lowther
(@ashleighlowther) reported
@EE really disappointed I tried to upgrade on the EE app, kept crashing I gave it a final go then it worked. Then an email saying ‘a problem with your order please call’ but when I called they had no record of my order and wanted to start the whole process again? 🙄
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Axel F 🤠
(@BoabSideshow) reported
@EE That's the problem. I refused delivery of this item when Royal Mail tried to deliver it from the offset as I never asked for it. This was the 19th July. Wether you have this back or not is not really my problem. As I have said. I was told this was sorted when I called last week.
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Freeireland
(@BelfastGirl__) reported
@1MattBassett @EE I’m having the same problem! Ridiculous
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Barbara Rivers
(@Barbara07549007) reported
@EE Totally useless if you think I haven’t spent all my waking hours ring these numbers you are mad. Please read what I say NO ACCESS to any one other than a call handler. Not the high customer service you speak about. Just hope we don’t need urgent medical help. Why cut off Plusnet?
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Barbara Rivers
(@Barbara07549007) reported
@EE so contract signed in February, run rings around me since, broken promise after BP. Last Thursday supposed to be THE day,still no broadband. Complaints closed without my agreement, different reasons - NO broadband. Very elderly folk at house no net or phone- disgusting.