EE

EE Outage Report in Machen, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 01/19/2026 16:10

January 19: Problems at EE

EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Newport, Pontyclun, Cardiff, Cwmbran, Pontypridd, Porth, Caerphilly, Blackwood, Penarth, Cathays, Usk, Ynysddu, Treharris, Pontypool and Merthyr Tydfil.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomPontyclun Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AmbleSkuse Amble Skuse 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@AmbleSkuse) reported

    @EE hey! I bought add on data but it doesn’t work. I can’t get online. Can you help please?

  • Art4Space Art4Space (@Art4Space) reported

    @EE Hi. We are waiting for a Multi sim, but gone 15 days now since ordering and not showed up in the mail yet and no tracking details/dispatch email from you. Can you please help?

  • xoxshelbeexox Shelby Sheridan 💜💕 (@xoxshelbeexox) reported

    @EE hello I’m unable to make a payment? Is there a problem with your payment screen via the app?

  • evansdanielle Danielle Evans (@evansdanielle) reported

    @EE experiencing account issues when trying to upgrade my phone. You have taken the upfront fee but I have no email confirmation. Please can you assist?

  • o2m4n osman (@o2m4n) reported

    @EE hello I’d like to cancel a pac code request!

  • GadgetJack Jack Dunstone (@GadgetJack) reported

    Anyone ordering iPhone 14 PM with @EE , expect to not receive your handset on launch. Too many back orders but no contact from customer service. I’ve had to chase them today to now find out it will be 21 days. Not sure this is the experience @Apple want. Time to go to @O2

  • Luket123454321 Luke (@Luket123454321) reported

    @EE illegally preventing me from returning a phone within the cooling off period AWFUL AWFUL SERVICE!!!!!!! PLEASE DM ME AND SORT THIS AND STOP PROMISING TO GET PEOPLE TO RING ME WHEN THEY DON'T!!!!!!

  • sushiewushie 💙*Sushie*💙 (@sushiewushie) reported

    @EE Hi there. Yes please, if you could have a look, that would be helpful. It’s very frustrating when you’re speaking to people for the call to drop numerous times. It never happened with my previous provider. Thanks.

  • mfrayCFC Formerly chelski_blues (@mfrayCFC) reported

    @EE Hi. Network service (data/calls/texts) intermittent in my area for the past few days. Informed by EE about ongoing maintenance work. I can't use what I paid for so please provide a discount for days without proper service. Should I DM you with more details?

  • KeyringHardhat 🏳️‍🌈 kieron | he/him 🇺🇦 (@KeyringHardhat) reported

    @EE I ordered my upgrade about 15 minutes after pre-orders went live for the new iPhone 14 Pro Max, Yet I'm still no clearer if the device is even slated to arrive tomorrow. Though you've happily taken payment. Can I get an update or I'll just cancel the order and buy elsewhere.