EE

EE Outage Report in Machen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 03/04/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Treharris, Cardiff, Newbridge, Newport, Caerphilly, Pontypridd, Porth, Blackwood, Hengoed, Pontypool, Mountain Ash, Cwmbran, Abertillery and Pontyclun.

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City Problem Type Report Time
United KingdomTreharris Wi-fi
United KingdomCardiff Internet
United KingdomNewbridge Wi-fi
United KingdomNewport Phone
United KingdomNewport Internet
United KingdomCaerphilly Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Darlo_Robbo David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Darlo_Robbo) reported

    @beatroute66 @EE Think they’ve had a few issues lately, apparently the mobile signal in darlo was poor the other week when I was away

  • its_TheBigRed I TheBigRed I (@its_TheBigRed) reported

    @EE Yeah when it arrived not that you guys were any help

  • MohZaghari M0H (@MohZaghari) reported

    @EE because of protests in Iran, the Islamic republic regime cut the internet connection so we cannot communicate with our families and friend in Iran via internet. Can you support the Iranians overseas and make the direct calls for free to Iran?

  • jasonjones95 Jason (@jasonjones95) reported

    @EE If by sorted u mean put in a complaint after the online help told me my phone was at my local store for it not to be

  • pandoramummy Cindy Armstrong (@pandoramummy) reported

    @EE can you explain what’s happening with the mast near SA19 7NW. We’ve had a weak signal for three weeks now and also rely on it for the only broadband option here, 4G mobile broadband. I’ve called Tech Support and Customer Complaints but can’t get accurate info.

  • SBuxWarriors Simon Buckett (@SBuxWarriors) reported

    @EE No. No one’s called me and this is day 5 of no internet. You say it doesn’t sound right but EE aren’t willing to do anything about it. Your company is a damn joke. I will be cancelling my contract with you.

  • ural43203 ural4320 (@ural43203) reported

    @EE I have no internet access for 3rd day in a row. Full 4G signal shown but no connection.

  • RichP53477206 Rich P (@RichP53477206) reported

    @EE Hello. Many websites are not resolving when using your 4G. DNS errors. The issue isn't with the websites. Are you having technical issues at the moment?

  • SliterScott Scott Sliter 🏳️‍🌈 (@SliterScott) reported

    Am I the only one that experiences nothing other then headaches and frustration with @EE broadband, mobile and quality of service (nonexistent)? I need a reliable provider for home and mobile. Any recommendations for NE Scotland?

  • sydkerrigan2018 syd kerrigan (@sydkerrigan2018) reported

    @EE Hi, nothing needed. I’ve contacted the ombudsman to see if there’s a way of ending my contract early. It’s genuinely disappointing to see your network connectivity go so poor.