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EE Outage Report in Machen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 03/27/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Hengoed, Newport, Cardiff, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Blackwood, Newbridge, Pontypridd, Porth, Pontypool, Mountain Ash and Abertillery.

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City Problem Type Report Time
United KingdomHengoed Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SSJStarlord Ross Athersmith (@SSJStarlord) reported

    @EE Over 25 years as a customer and today a letter to say over £8 bill increase a month. Last contract I have with you. Disgrace

  • AnnaCurnowPhoto Anna (@AnnaCurnowPhoto) reported

    @EE We have ee 4G router and have had no signal all day. What is going on? Your website says there is a problem, so when will it be fixed? We are paying for this non service.

  • okini751 okini75 (@okini751) reported

    @EE I way to cancel, I have had enough

  • lisajd5 lisa Davies (@lisajd5) reported

    @katieletch @EE Bloody awful

  • AlanRic23463 Alan Richards (@AlanRic23463) reported

    @EE Does anybody want to be with this greedy network?💩💩💩

  • brilliant_tours Hidden Walks (@brilliant_tours) reported

    We’ve moved from @ThreeUK to @EE - Three need to empower 333 & chat teams to avoid the “just like starting over” scenario every call & call customers back if chats cut off. Three don’t seem to communicate between technical & front office teams, their support is at best useless

  • JackyDexe JackyDexe (@JackyDexe) reported

    @EE wow fair play phoned to cancel my sim only contract and see how much I would have to pay to end contract for a new phone and cheaper deal elsewhere and they didn’t even ask WHY? Or if they could do a better deal 🤔…. Let’s start looking for a better deal 👌🏼

  • Therealbirsyboy birsy (@Therealbirsyboy) reported

    @EE Get ur app fixed please! Every time u put our bills up the service gets worse!

  • deadstar37 Vicky 💙 (@deadstar37) reported

    @EE hi guys I need your help. When my mum rings me off her mobile there’s no dial tone so she doesn’t know if the call is registering. My phone rings as normal. Hers works fine for all other calls

  • Stefan_Brazier Stefan Brazier (@Stefan_Brazier) reported

    @EE Is there a complaint procedure against a store who were super unhelpful with a device MOT?