EE

EE Outage Report in Machen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 02/01/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Caerphilly, Newport, Cardiff, Pontypridd, Blackwood, Treharris, Pontyclun, Cwmbran, Porth, Penarth and Cathays.

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City Problem Type Report Time
United KingdomCaerphilly Total Blackout
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Phone

Community Discussion

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EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • LippyBoy123 Andrew Lippiatt (@LippyBoy123) reported from Cwmbran Central, Wales

    @EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!

  • LRG0808 Leah Griffiths (@LRG0808) reported from Llantrisant, Wales

    Seriously what is wrong with the signal with @EE. It’s been like it for days, not what I need when I’m due to have my baby any day and can’t even call out on my phone 🤬😡🤬 sort it out!!!!!!

  • KathW80 Kathryn Williams (@KathW80) reported from Cardiff, Wales

    Hello @EE your phone service in Pontcanna, Cardiff is appalling. People still like to talk to people!!

  • daflewis_botn 𝖣𝖺𝖿𝗒𝖽𝖽 𝖫𝖾𝗐𝗂𝗌 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢 (@daflewis_botn) reported from Cardiff, Wales

    @EE General browsing & loading web pages through safari. Only seems to have an issue when in the city centre as soon as I leave to I don’t seem to have an issue

  • charlesTdale charlesTdale (@charlesTdale) reported from Penarth, Wales

    @sarky_sheena @EE I’d have had more chance of hitting the person I was calling in Cardiff by throwing the phone at them than getting a signal in Tenby

  • atifter Atif Raza (@atifter) reported from Llanyrafon, Wales

    Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • KaceyEdwards91 Kacey Edwards (@KaceyEdwards91) reported from Pontnewydd, Wales

    Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄

  • Foxy_005 Nathan Fox (@Foxy_005) reported from Cardiff, Wales

    @RosssYoungx @EE Who cares, iPhone sucks

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • photographyrsp Rob S Photography (@photographyrsp) reported from Porth, Wales

    Any update pls @EE - still no signal here CF39- #nosignalhere six days now... cheers!

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, Wales

    @EE is there any problems with the network - I can’t ring out on my phone! Thanks

  • Tyrone_PT Ty✌🏾️ (@Tyrone_PT) reported from Cardiff, Wales

    So @EE casually let someone set up 3 phones in my name and clock up over £600 worth of charges with calls to Nigeria but didn’t see that as unusual activity. Then go on to give the worst customer service on top of that. Banter 😂

  • Daniel_Dineen Dan Dineen (@Daniel_Dineen) reported from Newport, Wales

    @EE trying to login to my account for a job but keeps saying I’ve got the wrong password and it’s not

  • VCBcom Vale Cake Boutique (@VCBcom) reported from Dinas Powys, Wales

    @EE Message sent but your sales department told me that you couldn't resolve the issue today, so I'm having to leave work and visit a shop to get yet another new one in time for him to take away, to avoid more disappointment!

  • w00dsy_10 Chris Woods (@w00dsy_10) reported from Risca, Wales

    Got to love @EE, down for about the 4th time in 3 weeks 👍great service

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So I accept that from @EE and sort out my signal/data issues with them to a satisfactory level until I upgrade but they tell me to contact @Apple @AppleSupport immediately as they have given me false information. 4 attempts to contact them without one response or any callbacks!😡

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    Between the service I’ve received from @AppleSupport and @EE about my broken phone, which is no fault of my own btw I am seriously considering knocking a mobile on the head and going back to the old landline! So much easier! #PhoneStress #21stCenturyProblems 🙈🙈🙈

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Pontnewydd, Wales

    So after speaking to @AppleSupport last week on 3 seperate calls they tell me I have a hardware problem with my phone so under consumer law @EE must fix or replace it. I speak to @EE on Thursday who tell me they are a company who have not taken part in consumer law in 2016.....

  • caradyas14 Cara Marsh (@caradyas14) reported from Pontypridd, Wales

    So frustrated with @EE and they’re shoddy signal!... and now they want to charge me £300 to terminate early because the signal strength is “strong” well you come try and make a call here! 😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SyedTechA Syed Tech 💙 (@SyedTechA) reported

    @LePhantomDennis @christatum4949 @EE Ngl gotta give samsumg credit for holding onto support for as card for so long after other oems dropped it, btw are there still OEMs that sell flagships with as card support. If not than that sucks 😟

  • SurjSingh1979 Surj (@SurjSingh1979) reported

    Hi guys having issues with @EE pocket landline. I keep getting calls from people thinking I'm Apple or Samsung. They are even dialling a different number but coming through to me. Happening for a last 3-4months. Anyone having issues? #ee #pocketlandline

  • Pauldonny1983 Paul donaldson (@Pauldonny1983) reported

    @moorepropgroup @EE As I ally I bought a new iPhone outright and dropped my 45 a month sim to £10 yet my next months bill was saying nearly £70. Then I saw this “deposit”. I’ve been with them years as they are the best service in my area

  • Mark66mitchell Mark Mitchell 💙 (@Mark66mitchell) reported from Stoke-on-Trent, England

    @EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?

  • justneil Neil Butler (@justneil) reported

    Hi @EE , I've tried to look at upgrades for the last 2 months on your site and everytime had the following message: "SORRY, OUR ONLINE SHOP IS NOT AVAILABLE RIGHT NOW. We’re not sure what is causing the issue and we’re unable to say when we’ll be back online." Any Help?

  • bigmc1986 Rob McDonald (@bigmc1986) reported

    @EE can't believe how rude a member of staff from your company has just been to me on the phone. Shocking customer service

  • bearheadroom bearheadroom 🕊 (@bearheadroom) reported

    @ee so u just stopped the Internet wtf is going on I pay u 300 odd pounds a month worst company ever

  • DarDar_87 Darren Smith (@DarDar_87) reported

    @ScottARobb @ThreeUK @EE I moved to O2 last year, had been with Orange/EE since 2006, can’t really comment on Customer Service but definitely contract affordability, much better value for money!

  • acnh_arlandria meg (@acnh_arlandria) reported

    @EE i ordered a phone today (18th) and didn’t realise i had selected an expert to help me set up, is there a way for me to cancel this as this is not necessary for me

  • StopItRawr Lee Hammond (@StopItRawr) reported

    @EE I literally can't wait. First phone I've actually pre ordered and I've been using smart phones since the HTC Desire! Just got a text from EE saying I can claim my Galaxy Buds Live too, but have no PoP because it was a phone order, any ideas to help?