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EE Outage Report in Machen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 01/11/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Cwmbran, Pontypridd, Porth, Caerphilly, Blackwood, Penarth, Cathays, Usk, Ynysddu, Treharris, Pontypool and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCwmbran Internet
United KingdomNewport Internet
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • adamdwhitehouse Adam Whitehouse 🇺🇦 (@adamdwhitehouse) reported

    @EE My old phone connected automatically. Please signpost me to a how to guide to resolve the issue please. Thanks Adam

  • danzinin daniel gilligan (@danzinin) reported

    @EE is your website/online account servicing down?

  • charles_uk Charles Field (@charles_uk) reported

    Nice euphemistic email from @EE advising me that my prices are "changing" - ie increasing. Lots of figures but playing down fact the increase is almost 10%!!! Luckily I am a #Sky VIP with @SkyHelpTeam , and @gigaclear have got some good deals so I think I'm going to be ok!

  • chloebabyxo ChloeEmma (@chloebabyxo) reported

    @EE very disappointed at the service my mum received regarding a phone upgrade. The tech guy who "set up" my mums phone, upgraded our BT broadband without permission and behind my mums back. Disgraceful behaviour.

  • graythegeek come what gray (@graythegeek) reported

    @EE gifted data has just been deleted after the completion of a PAC number transfer. How is this acceptable? That’s 100GB just vanished. Need help to regain this please so we can function without wifi for our jobs.

  • williamrowsley Will 🏳️‍🌈🇪🇺 (@williamrowsley) reported

    @EE This is some bull indeed. I use @giffgaff (O2) and my husband is on EE. We live in central Birmingham. His service is consistently terrible, whether at home in Edgbaston or in the city centre, or at work in N Birmingham, to the point where he's now leaving to switch to Giffgaff.

  • mollydoherty19 Diabetty (@mollydoherty19) reported

    Really disgusted with my service I received at @EE in Blackpool on Sunday. Their server was really judgmental in which AirPod generation I wanted to buy and questioning why I wanted that gen…

  • mrandmrslast Steve and Lizzy (@mrandmrslast) reported

    @EE hello - my mum (also on EE) is having an issue with texts getting stuck in a loop of saying 'not sent' and then the same text being repeatedly sent. Phone has been turned off and on. Help!

  • speelster1973 Sean Peel (@speelster1973) reported

    @EE Hi Peter, sorry for my delay. The EE customers are both on pay as you go. When they send texts, it appears to them as if they have gone through as normal. Both the o2 phones have been restarted in case it's a problem there.

  • PilotRonnie Ronnie Garrod (@PilotRonnie) reported

    @EE ive just landed in the USA, MyEE app tells me ive got the Smart Roaming Benefit enambled but the MyEE website says roaming is blocked. Please help, I cant call but have wifi.