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EE Outage Report in Machen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 01/22/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontyclun, Cwmbran, Pontypridd, Porth, Caerphilly, Blackwood, Penarth, Cathays, Usk, Ynysddu and Treharris.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomPontyclun Internet
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • mrbean1977 geraint evans (@mrbean1977) reported from Fochriw, Wales

    @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • KaceyEdwards91 K A C E Y (@KaceyEdwards91) reported from Pontllanfraith, Wales

    Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • floyd2103 floyd cooper (@floyd2103) reported from Risca, Wales

    @HavardLiam @EE I ******* hate shit like this

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @EE can I get some help please, I’m missing 4gb of my data.

  • ConnorBotwright Connor Botwright (@ConnorBotwright) reported from Cardiff, Wales

    @EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • AshL93 Ash Lister (@AshL93) reported from Cardiff, Wales

    @EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • keeleyann Keeley (@keeleyann) reported

    @EE I don’t know if this is okay, but as a long term very satisfied customer of EE, I wish to send my deepest condolences to all at EE, in particular those who were close colleagues of Natalie Marshall at this devastating time. You are all in my thoughts.

  • Lassx Lass X (@Lassx) reported

    @EE I’ve already spoken to someone thanks, a mast was down they said 👍 Thanks

  • erkanazadatalay jojo8182 (@erkanazadatalay) reported

    @EE Hi Erkan We're sorry about the fault you reported, we just wanted to let you know that we're working to resolve the issue. As soon as everything is sorted we'll contact you. The reference number for your fault is in case you need to contact us.

  • LivWojniak Liv (@LivWojniak) reported

    @EE i have lost all network on my sim and e-sim. can you help?

  • Churchill59 Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England

    @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

  • HelenRu67890882 Helen Russell (@HelenRu67890882) reported

    @EE after spending 3 hours on your online system trying to buy phone + plan to join network it somehow failed me on security check but it still put my order through and is pending payment even though the phone line have told me they can’t process my order?

  • PedanticPerson Pedantic_Person (@PedanticPerson) reported

    @BratArmy @MartinDaubney @EE Abuse needs to be tackled & challenged, but not in the way EE is going about it; the campaign is just bad because they're acting as though women don't send abusive messages, which is wrong. What next, a campaign against domestic violence with the same messaging?

  • BratArmy Janet Army Brat 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@BratArmy) reported

    @PedanticPerson @MartinDaubney @EE Example: I work in retail and have had a man say ‘while you’re down there!’ Because I was kneeling. Another sidled up and said he loves blondes the younger the better and that he could tell me a few things about what he’d do to them. Men that work in retail do not get that!

  • MrsLaraBoyd Lara Boyd (@MrsLaraBoyd) reported

    @EE Just to cancel outright please.

  • HollyPopp94 Here's H O L L Y (@HollyPopp94) reported

    @EE how to long to hear back from a complaint submitted via online web form?