EE Outage Report in Machen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Machen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Blackwood, Treharris, Cardiff, Newbridge, Caerphilly, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash, Cwmbran, Abertillery and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Newport |
||
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Blackwood |
Internet | |
| Treharris |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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Andy Vaughan 🏴 🔰
(@AndyVaughan21) reported
from
Risca, Wales
@SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.
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lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?
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Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
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CM Kerplunk
(@Rivers_Slowmo) reported
from
Cardiff, Wales
@EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
Still no network @EE WHAT ARE YOU DOING ABOUT IT ??
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@EE Morning. No signal in Cardiff. Any known issues?
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Gareth Thomas 🏳️🌈☢️🗺
(@garthomas78) reported
from
Mountain Ash, Wales
.@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔
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Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
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𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥
(@LukeSomerset) reported
from
Cardiff, Wales
Been an @EE customer for donkeys years and level of customer service I have had today is shocking!
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
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sheryl fussell
(@chickenshed24) reported
from
Rudry, Wales
@EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
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Uncle Fester
(@stewpalm) reported
from
Wenvoe, Wales
@EE Shite service from you today. Not impressed
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Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Dillon
(@JamesCa12665536) reported
@IanWiseman3 @EE And this ain’t poor customer service. They Did not offer the service to cancel customers contracts when they have been a victim to a circumstance beyond EE control. They are giving you the same service as all customers who are in contract.
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Ben Bristow
(@benbristowuk) reported
@EE taking the mickey. Signed up for an iPhone 14 Pro plan, got a great deal. Then told to ring up after going through on the site. Waited 50 minutes on hold just to tell me I don't have enough credit history (never had a problem with any other company) 1/2...
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EGANS🧠
(@egansmind) reported
I’ve never experienced such terrible service in the States. Called @O2 and nothing they can do about it. Reset settings, taken out sim etc but phone is useless without wi-fi. Just gives me the pointless EDGE indicator. Anyone find @EE better? #iphone 😡😡😡😡
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Mark Walton
(@waltonburger) reported
@EE Help please guys ....I've arrived home to no broadband and a flashing router. Who do I contact? Advice on EE page says text help with landline number ....but I have broadband without landline package!?
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Lyn
(@Lynelf04) reported
@EE is there a problem with you app. Would not let me log in came up with messages. Uninstall and tried to reinstall but won't let me. Can't log on through websites either. Need to gift data to my daughter.
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dann.
(@dxnn91) reported
Wanna say a massive thank you to Sadie @EE who spent another 40 minutes past her finish time to fix my issue! If you're reading this @EE can I send you her email address for you to thank her?!
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has 🦅
(@hasanutd6) reported
Love EE I get no service or data! @EE
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tr1sO
(@tr1sO) reported
@EE is there an issue right now with WiFi Calling? Reception when I receive or make calls is terrible (I’m basically unintelligible). Disabled Wifi Calling…all back to normal. Has been like this for a few days. Just worked it out by process of elimination…
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Lee Walker
(@Walks316) reported
@EE There seems to be an issue with your website, I can't log in!
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Karam Shaltan
(@KaramShaltan) reported
@EE I’m in Sweden my roaming is on but I’m unable to call people in the UK. People from the UK can call me, can you solve this problem please?