EE Outage Report in Machen, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Machen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Newport, Pontyclun, Caerphilly, Cardiff, Merthyr Tydfil, Cwmbran, Blackwood, Treharris, Newbridge, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Total Blackout | |
| Pontyclun |
Internet | |
| Newport |
Total Blackout | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy Garcia
(@paddygarcia) reported
Never, ever buy anything, or get a phone or broadband contract with @EE they are a ******* disgrace.
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Tom Griffiths
(@griffiths_tom41) reported
@EE - I’ve just taken out a new sim only contract a week ago. Is there a cooling off period to allow me to cancel? I’ve heard you are going to hike the agreed price by 15% a month.
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Kenny
(@kehyno) reported
@EE Dear EE Limited, I am writing to express my strong protest against the illegal retention of an account that your company opened for me without my consent, despite my previous instructions to close it down.
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Colin Forbes
(@forbes41) reported
@EE I can’t get internet signal at my office & use my phone to hotspot for the internet as I’m not there very often. It worked absolutely fine previously. The mast is about 50 yards from the office door so can’t understand why it’s so bad now. Is there a problem? Postcode G31 3AD
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Owain Llŷr Harris
(@owainharris3) reported
from
Porth, Wales
@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
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Unbind
(@iandtify) reported
@EE Was never fixed, been reporting this from the start. I don't think this will ever be resolved.
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Lisa Gains
(@LisaGains) reported
@KMDartford Wonder why they want the middle of a field in a residential area, rather than hidden behind trees away from vision - is their evidence that the local signal is weak? #Wronglocation #NoConsultation @EE
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David
(@DJWrenn73) reported
@EE So in general terms when the agreement I am in with EE that says I will get a minimum speed, you can't answer what happens when you EE constantly fail that guarantee? Can I exit EE or do you compensate or not give a ****?
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David
(@DJWrenn73) reported
from
King's Lynn, England
@EE 11th day in a row with slow or no broadband. What happens to the minimum speed guarantee, now that you have broken the agreement?
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Krishan chavda
(@ChavdaKrishan) reported
@EE do your chat agents not know how to read simple english? Been transferred 4 times to another advisor and 1.30mins in. Still they cannot help!