EE Outage Report in Machen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Machen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Cardiff, Newport, Blackwood, Pontypridd, Penarth, Caerphilly, Cathays, Porth, Usk, Ynysddu, Treharris, Cwmbran, Pontypool, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Newport |
Internet | |
| Blackwood |
Total Blackout | |
| Newport |
||
| Blackwood |
Phone | |
| Newport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
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Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
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aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
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Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
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Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
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Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ACHUKA
(@achuka) reported
@EE The update yesterday was that @OpenreachHelp were still working to resolve the issue - this being now the 8th day without broadband I'm hoping today's update will be more positive - thanks for checking
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iamelj™
(@iamelj09) reported
Disgusted with @EE 15 years and they couldn’t care less. Apparently can’t make a complaint, well I can “it will be noted on my account but nothing will happen” time for a move to a new provider!
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Jane Davidson
(@JaneDav16842758) reported
@HarryTaylr @EE Nope. They have passed me from pillar to post and no outcome. They keep saying itl be another 3 days then when it's not, they say oh contact the ee claims department. Even complained which has got me no where. I googled it too and see lots of people having this issue.
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Gary . T
(@GT1403) reported
@EE Issue logged . Guess what EE haven’t fixed the issue for me and at least 10 people I work with . Full bars on signal and 4g but our phones still won’t connect 😡
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Michael Lockey
(@geordievillan1) reported
Wish I never moved from @ee to @three ... It might be cheaper but the signal is absolutely shite in so many places.
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Matthew Townsend
(@Matthew91952959) reported
I cannot believe how dreadful the coverage is with @EE. You would think by now you could have a telephone conversation without sounding like a Darlik. Never had this problem with @O2 cant wait to be able to go back to them.
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Ross Mcleary
(@RossMcleary) reported
@EE Hi Jamie, the code is sent directly from EE (I have the text) so no issue with the code. I go to add it in during the checkout process for the upgrade, then it states its not eligible. I've tried multiple different deals and it doesn't work on any of them
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Shane Joseph
(@ShaneSeph) reported
@EE I can’t access my data. Now you phone is closed. Live chat is not answer me. I WANT RI CANCEL MY 7 phone business account
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Jamie
(@Ihatejammie) reported
@EE has your internet gone down in Leicestershire? Doesn’t seem to be working at all? Restarted the router and still nothing
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DiscoLicker ✌️🇪🇺 🇬🇧🇵🇹🇮🇹
(@DiscoLicker101) reported
@EE Untrustworthy service, various members of staff have scammed my elderly mother in the Richmond shop. She was signed up for a tablet she thought was free, for an unnecessary 12 mth SIM which she never received, and one pocketed her cash. Stay out of that shop. AVOID.