EE

EE Outage Report in Machen, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 03/22/2026 01:20

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Pontyclun, Newport, Caerphilly, Cardiff, Merthyr Tydfil, Cwmbran, Blackwood, Treharris, Newbridge, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontyclun Internet
United KingdomNewport Total Blackout
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • 4rickus4 Jack Rickus (@4rickus4) reported from Saint Nicholas, Wales

    @EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • H1ghBerry RyanHoward (@H1ghBerry) reported

    @CaptSauve @EE @WeAre8Official Nah, Vodafone are just as awful

  • JayBroadsword Jay (@JayBroadsword) reported

    @EE @peterlillie Radical idea... maybe let shareholders take less in their dividend payments and then use that to invest? There you go, problem solved. You're welcome.

  • manmanelende williams (@manmanelende) reported

    @Antiload @Pauldonny1983 @EE That's the point, It's their decision to rip the costumers off, they don't need to do it and what's worst, they said they where not going to reintroduce roaming charges. It's therefor company greed

  • mmbronstein Michael Bronstein (@mmbronstein) reported

    @EE Don’t bullshit. In what way is this “leading” customer service, and how come you did not apply “small charges” while the law required you not to? This is blatant and egregious profiteering. Shame on you. You will not see a penny of my money.

  • Welsh18John John Welsh (@Welsh18John) reported

    @EE given your decision to bring back roaming charges in Europe, can I cancel all my contracts with you?

  • manmanelende williams (@manmanelende) reported

    @EE Reintroducing roaming charges? That's not the way to treat your costumers, my contract is up for renewal in august and if you go ahead with this I will not be staying with EE as I use my phone abroad on a regular bases and will not be tied to a inclusive expensive contract

  • als26uk Austin S (@als26uk) reported

    @EE Thanks for replying. May I suggest that you tell your customers as quickly as poossible what you intend you to do, including cost. I have no problem with you investing to ensure a great service but don't take your customers for granted.

  • ashleymanoff Ashley Manoff (@ashleymanoff) reported

    @EE @Kb19031160 Gone back on not charging timing costs. Actually the only operator to do so at the moment. Bloody disgusting profiteering. Really poor show

  • als26uk Austin S (@als26uk) reported

    @EE Thanks for replying. I have no problem with you investing to ensure a great service but don't take your customers for granted. And if what I read is true and you are charging £2 per day for this, I for one would not call this SMALL!

  • krbeveridge Kevin 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇸 (@krbeveridge) reported

    I’m happy enough to cancel my @EE contract when it’s up for renewal after what must be 20 years. Shove roaming charges where the sun don’t shine #EE #RoamingCharges