EE Outage Report in Machen, Caerphilly County Borough, Wales
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Machen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Blackwood, Cardiff, Porth, Usk, Ynysddu, Treharris, Pontypridd, Cwmbran, Newport, Caerphilly, Pontypool, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Phone | |
| Cardiff |
Phone | |
| Porth |
Internet | |
| Usk |
Internet | |
| Cardiff |
Total Blackout | |
| Ynysddu |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Obi Marsh Kenobi
(@chrismarsh1983) reported
@EE yeah I need to cancel my contract but not one of the numbers on your website's work and all your stores in Wakefield are closed sort it out
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echodelapensee
(@echodelapensee) reported
@EE Is there an issue with your 4G network in the Northwest London area? I haven't been able to use my mobile data since last night.
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Jon Schrodinger
(@Schrod_1) reported
@EE Has the rollout of your 5G network been suspended or delayed due to the current pandemic?
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VOOT
(@voottelecom) reported
@EE has informed us that they are currently out of SLA for all jobs. At present, the following applies: Approx 5 working days for new connections, upgrades and ports Approx 10 working days for customer service related requests Approx 10 working days for account report requests
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Katy
(@KatherineLeyden) reported
@EE I've been trying to cancel my contract since December and switch to PAYG, and have twice been told it's sorted and I'm today still getting info on my next bill and charges. My contract ended in January, but you continue to charge me the full contract price.
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Michael
(@lendafender) reported
@OpenreachHelp @BrunoKalmar @EE I lie- they offered me extra data for my phone. Useless when all I can muster from my Faraday cage of a flat is one bar of H+ signal, good for 0.5-0.8 mbps download
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Lee Richardson
(@leedrich) reported
@EE HELP! Just joined. You’ve sent and taken my direct debit payment. I’m STILL waiting for a SIM card. Therefore #noservice or #nocontract I’ve asked three times for a SIM card, nothing has arrived. Therefore the monthly contract payment needs refunding. #poorcustomerservice
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Russell | #jft96 🔥 | #FuckTheTories
(@NornIronRover81) reported
@Soxthewavingcat @EE Hey @EE, you want to respond to this or hide? That's terrible!
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J // 🎮SilencedPenny🎮
(@SilencedPenny) reported
@EE 70+ drops since the 15th at least. One lasted just shy of 12hours and with the house connected to the wi-fi left without hot water and heating, (greaty for the disabled resident and child here) multiple failed call backs even from your escalation/customer assist team. What next?
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Trish Lee
(@TrishTriesAgain) reported
@Soxthewavingcat @EE I’m in the States. Is @EE your internet provider? Data, technology, things like that? Not electricity, too? Are they saying your service is going to be cut off?If you’d rather not answer my questions, that’s OK. I will still be here!! (Following). 🍀