EE

EE Outage Report in Machen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 03/26/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Blackwood, Newbridge, Pontypridd, Porth, Hengoed, Pontypool, Mountain Ash and Abertillery.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomCardiff Internet
United KingdomTreharris Phone
United KingdomNewport Total Blackout
United KingdomNewport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • HeyLucyAnne Lucy (@HeyLucyAnne) reported from Rhymney, Wales

    Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Captainbuzzer HippieKid (@Captainbuzzer) reported

    @Jackson_dixon_d @xJulieLeeSx_MG @EE Been playing elden ring on pc not bad game

  • VickiMakin vicki makin (@VickiMakin) reported

    @EE Your customer service phone lines aren’t working, I have tried all morning to get through on 150 and on 08000798586 but it hangs up on me once I choose an option.

  • weemenace Darren MacGaoithin (@weemenace) reported

    @EE hi. Home broadband down all day in BT80 area, Coagh. Is there servicing/maintenance works happening or is it a router problem?

  • LFC_Ri Ri (@LFC_Ri) reported

    @EE what's the number to cancel my contract?

  • ___MyUsername__ K.D (@___MyUsername__) reported

    My internet is down again! What's going on? @EE

  • BigDaz88 Darren Greenshields (@BigDaz88) reported from Bolton, England

    Hi @EE Switched from BT Mobile to yourselves yesterday on a SIM only plan. Provided the PAC Code from BT to keep my old number, however this has not transferred. Switch was done in store. Can you help please as I don't want to change my number. Thanks in advance.

  • DavidBy75380653 Davie the Ranger (@DavidBy75380653) reported

    @EE Sick of EE I've been a customer for over 15 years and aick of being asked to pay upfront for new phones .Already spend over £ 80 a month for our phones Maybe time to look elsewhere

  • aashhleigh Ashleigh Cartwright (@aashhleigh) reported

    @EE i am trying to upgrade however my NHS discount code from Blue light card is not working

  • Elwizzardo P K (@Elwizzardo) reported

    @EE worst customer service experience ever. 5 phone calls, 3 forms filled out by EE, no response and no Xbox Black Friday deal, that I was promised when upgrading in nov.

  • morton_chloe Chloe (@morton_chloe) reported

    Good Evening @EE I’m wanting to cancel a contract on a mobile phone by not having to call through & be on hold etc..Can you assist please?