EE Outage Report in Machen, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Machen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Cardiff, Cathays, Blackwood, Porth, Usk, Ynysddu, Treharris, Pontypridd, Cwmbran, Newport, Pontypool, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
||
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Phone | |
| Porth |
Internet | |
| Usk |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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🏴JoJo🏴
(@JoanneChurcher) reported
from
Cardiff, Wales
@roch123 @EE Omg this is awful!!!!! 😡
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use
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Rochelle Theaker
(@roch123) reported
from
Cardiff, Wales
Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!
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dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
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Tim Powell
(@timscoreboard) reported
from
Mountain Ash, Wales
@EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Robert Purvis
(@robertpurvis) reported
from
Cardiff, Wales
@EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
EE Issues Reports
Latest outage, problems and issue reports in social media:
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bridget
(@bridget82151763) reported
Can some one sort out my refund I’ve never received device but getting told I have to wait till last bill there was never a bill as account was closed, I’m on hold 2 hours a day to hear 100 different things @EE
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Aardvark of the archipelago
(@aardvarkarchip1) reported
For both @EE and @O2 the mobile signal across Beverley in East Riding of Yorkshire is consistently terrible. Hard enough to make a call, you can forget any data coverage. Businesses lost trade over Xmas as often couldn't take card payments.
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Andrew Grainger
(@kingofchezo_WBA) reported
@EE your broadband is absolutely shocking it’s not working! I’m in WS6 South Staffordshire area. Can someone assist to get this service back up to speed please!!
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stevnonline
(@stevnonline) reported
@EE Can you please explain why my broadband service is so useless for the past 24 hours that it fails to stream a simple radio station? G71
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Richard Morgan
(@Richard34107268) reported
@EE Someone opened an account in my name #fraud. Your CS team told me phone sent to my address, (not received) and you are collecting £93 via DD but cannot give details. Asked to speak to a manager you hang up! Reporting to action fraud they need detail from you. How to contact?
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Keith
(@Top_Gunner68) reported
@EE looking to upgrade to S22 Ultra but says no plans available but if im a new customer all plans are available bit of a joke this with EE
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phill robinson
(@phillymtb81) reported
@EE what is going on with this network barely had 5g over the past 6 months and not really had internet access the past few days #cantwaittoleave
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MM
(@mancmackem) reported
@EE Hello EE. My mum's phone has started to say no network and cannot make calls or text. Tried selecting EE in the network operators but fails to connect. Reseated SIM. Samsung A500FU. Please can you assist?
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J A M I E 🌻
(@Jamie__Lea) reported
I am so sick of having no signal, no 4G, 5G or WiFi! Please for the love of God help me to sort something. I'm fed up of constantly looking ata refresh circle trying to load! #EE #pissedoffwithnoservice #itsbeenweeks @EE
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Leroy Tall
(@Bulkamaniauk) reported
@EE why is my signal playing up in the Wisbech Cambridgeshire area. Keep losing 4G