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EE Outage Report in Machen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 11/21/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Porth, Newport, Pontypool, Merthyr Tydfil, Cwmbran, Treharris, Pontypridd, Hengoed, Caerphilly and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomPorth Internet
United KingdomNewport Internet
United KingdomPontypool Wi-fi
United KingdomPontypool Phone
United KingdomMerthyr Tydfil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

  • JoanneChurcher 🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported from Cardiff, Wales

    @roch123 @EE Omg this is awful!!!!! 😡

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

  • savalleyboy Dino Tessaro (@savalleyboy) reported from Pontypridd, Wales

    @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.

  • timscoreboard Tim Powell (@timscoreboard) reported from Mountain Ash, Wales

    @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

  • roch123 Rochelle Theaker (@roch123) reported from Cardiff, Wales

    Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

  • dawninyoureyes1 dawn pugh (@dawninyoureyes1) reported from Pontypridd, Wales

    @EE I want to cancel my contract

  • angelawales Angela Sweeney (@angelawales) reported from Alway, Wales

    @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

  • brianevans83 Brian Evans (@brianevans83) reported from Porth, Wales

    @EE Only started this morning. Notification on my phone saying service suspended by service provider

  • EugeneOakharold Eugene OCarroll (@EugeneOakharold) reported from Langstone, Wales

    @EE the network is quite slow today NP18 2NT any ideas??

  • gilliehowells Gill Howells (@gilliehowells) reported from Trethomas, Wales

    @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

  • TheRhysCooper Rhys Cooper (@TheRhysCooper) reported from Cardiff, Wales

    @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!

  • Azz_Culbertson aaron (@Azz_Culbertson) reported from Cardiff, Wales

    @EE been no signal in North Cardiff for 2 days now

  • MrChrisLent Chris Lent (@MrChrisLent) reported from Cardiff, Wales

    @EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.

  • iestyntdavies Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • robertpurvis Robert Purvis (@robertpurvis) reported from Cardiff, Wales

    @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Shuuurrrrre Andy Winterburgh (@Shuuurrrrre) reported

    @EE It’s really not fixed. Same problem persists. Can’t even calm you on 150 to let you know.

  • SianMcnamara Sian Mcnamara (@SianMcnamara) reported

    @EE Still can’t make calls. But same as yesterday the signal checker says it’s good signal. When will this be resolved.

  • philhguk My Name is Phil (@philhguk) reported

    @xxx_kimbo_xxx @EE I used to be with EE then all of a sudden I couldnt get a signal in my own home so I switched to GiffGaff, I still only get 1 bar but at least it works. Considering I live about a 10 - 15 min walk from the town centre the mobile signal here is shite on all networks.

  • manumally MALLY. D. BAINES (@manumally) reported

    @EE The problem is still happening some numbers will ring some wont

  • KaptainKizzer kaptainKizzer (@KaptainKizzer) reported

    @EE hello my isp. I cant even connect to a call centre. 150 isnt working, the alt mobile number neither. Chat bots are not helpful and your service is to be desired. Someone help a man speak to a human. Would be wonderful.

  • DextersDesciple Dexter Morgan VI (@DextersDesciple) reported

    @EE @d4vidL95 Let’s hope his mobile isn’t down because we can’t text or call

  • thosking Tom Hosking (@thosking) reported

    @EE what's going on with your CS team? Phone takes forever to answer then I get cut off because the robot can't help me. How do I speak to somebody about a new BB connection?

  • drasnah (((Mark Hoffmeister))) 🔼 (@drasnah) reported

    @EE Mine is STILL not working now over 24 hours!!! Message me ASAP.

  • unwin765 Unwin (@unwin765) reported

    @EE Why can’t I call you on 150 or any of your help numbers

  • ArtemisEmpress Artemis (@ArtemisEmpress) reported

    @EE your network is not working again. Can’t make any calls not even to 150.