EE

EE Outage Report in Machen, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Machen, Caerphilly County Borough, Wales 12/02/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Ynysddu, Treharris, Pontypridd, Cwmbran, Newport, Caerphilly, Porth, Pontypool, Merthyr Tydfil, Hengoed and Blackwood.

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City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomYnysddu Internet
United KingdomTreharris Internet
United KingdomPontypridd Internet
United KingdomCardiff Internet
United KingdomCwmbran Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • welshpolitical Allan Rees (@welshpolitical) reported from Cardiff, Wales

    @EE why have you redesigned your app My EE app.... again? Its crap.

  • Samanth82113398 Samantha (@Samanth82113398) reported from Cardiff, Wales

    @EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy

  • MagicMerry88 Magic Man (@MagicMerry88) reported from Merthyr Tydfil, Wales

    @EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • AndyJPetersen Andy Petersen (@AndyJPetersen) reported from Cardiff, Wales

    When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • judiththomas4 jude wood (@judiththomas4) reported from Cardiff, Wales

    @SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported from Cardiff, Wales

    @EE am trying to pay my phone bill but I can’t. Can someone help

  • stewpalm Uncle Fester (@stewpalm) reported from Wenvoe, Wales

    @EE Shite service from you today. Not impressed

  • MicheleSeren Michèle Seren💙 (@MicheleSeren) reported from Taff's Well, Wales

    @EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help

  • lisa150_5 lisa marshall (@lisa150_5) reported from Abercanaid, Wales

    @EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • CarolwalesKarma Karma Samsara (@CarolwalesKarma) reported from Cardiff, Wales

    @EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • ChrisJG1988 Christopher Guy (@ChrisJG1988) reported from Pontypridd, Wales

    @EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating

  • lisa150_5 lisa marshall (@lisa150_5) reported from Merthyr Tydfil, Wales

    @EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MollerMisha Misha Moller (@MollerMisha) reported

    @EE @BeanoOfficial @EE Please sort out connection in Surrey area, I have DM you with my post code, a lot of people are complaining that we can't even call our families there's 0 connection yet we are paying monthly bills, if this doesn't get fix we will end our contract with you it's been 2 yrs now

  • paul_CPSU Paul Stephenson (@paul_CPSU) reported

    @EE Never heard anything back from direct message to EE. Only advice is to avoid them. Really poor customer service.

  • Chad25216451 Chad (@Chad25216451) reported

    @O2 @DisneyPlusUK So you have money to invest in opening a lounge yet won’t spend to improve your signal service…I’m paying a lot each month and the best you give me is 3G or GPRS…your response just use my wifi…are you paying for my wifi…no…have you considered selling your company to @EE ?

  • ariawebdesign Aria Web Design (@ariawebdesign) reported

    @EE my 4g signal has been off and on for a couple of days. Can you advise why? I rely on this for my business when out and about. I’m currently in OX18 3LX

  • RoySmit63936841 Roy Smith (@RoySmit63936841) reported

    @EE Is your broadband having issue currently, or is it just ours? disconnecting every few minutes (work are not very happy with my constant disappearing lol)

  • uglybloke4 Uglybloke (@uglybloke4) reported

    @Dawn_BHAH_Stone @EE Hi Dawn. I have the same problem. How did EE resolve the problem or have they just fobbed you off with a load of twaddle. Many thanks, Colin.

  • Tobiuk1 Tomasz (@Tobiuk1) reported

    @EE No it's not OK, now I have to problem with my login.. I cannot login at all, system does not recognise cridentials. 7 years I'm logging in with the same login and password and now is invalid.. Joke

  • DiabloMJC No, its not me 🦂 (@DiabloMJC) reported

    @MikkyWisperz @EE Nah but I’ve had this issue for the longest. Been through it with them. Yet no change

  • MikkyWisperz Everyones bredriano (@MikkyWisperz) reported

    5 days of no service cause @ee are making “imporvments”

  • karenL8212 Karen (@karenL8212) reported

    @EE what is going on with your internet, modem lights keep turning yellow & red? Having problems for the past 4 weeks