EE Outage Report in Machen, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Machen, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (47%)
-
Phone (25%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Caerphilly, Pontypridd, Newport, Cardiff, Blackwood, Penarth, Cathays, Porth, Usk, Ynysddu, Treharris, Cwmbran, Pontypool, Merthyr Tydfil and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Caerphilly |
Internet | |
| Pontypridd |
Internet | |
| Newport |
Internet | |
| Newport |
Total Blackout | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
-
lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE It’s about the continued signal issues and having to ring each month and my husband checked yesterday & they haven’t given him his credits I’ve had to buy another sim with another network just to have signal & if I cancelled my contracts they still want to charge me
-
Heidi Wurst
(@Heidi_Wurst) reported
from
Cardiff, Wales
@EE am trying to pay my phone bill but I can’t. Can someone help
-
jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
-
Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@EE I was ment to receive my new phone today but never turned up iv emailed and rang with no joy
-
Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
from
Cathays, Wales
@EE why would you remove my discount, overcharge me £100 and refuse to fix it
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE Please inform me why I cannot access your online service. It says, “Sorry we were unable to complete your request right now. Please call our customer service team on 150”. I want to do this online tonight as cannot ring 150 in the days this week.
-
lisa marshall
(@lisa150_5) reported
from
Abercanaid, Wales
@EE I’ve had enough this week with no signal in Cf48 area I can’t even ring to complain, the worst part was a I’ve missed an important call today because of it sort it out 😡
-
Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
-
Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
Can’t get free Apple Music as per contract #EE say contact #Apple and vice Versa! Help 🥴🥴 @AppleMusic @EE
-
lisa marshall
(@lisa150_5) reported
from
Merthyr Tydfil, Wales
@EE Yes Phil it is the cell in our area is down & farmer won’t let ee on the land to fix it, surly thou we shouldn’t have to keep ringing or in my case I can’t, so do an online chat every month, most people in my area are annoyed now as should just give credit for few months
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE Hello, is there a problem with the phone signal today, my calls keep cutting out, it’s very frustrating
-
Michèle Seren💙
(@MicheleSeren) reported
from
Taff's Well, Wales
@EE I am truly sorry to bother you on a Bank Holiday but I'm trying to add the paid for ( non- eu) roaming to my account and it just keeps sending the same message back about roaming in Spain. Grateful for any help
-
Andy Petersen
(@AndyJPetersen) reported
from
Cardiff, Wales
When do the @ee customer service staff come back to work? I've had no WiFi for 4 days!
-
Allan Rees
(@welshpolitical) reported
from
Cardiff, Wales
@EE why have you redesigned your app My EE app.... again? Its crap.
-
Karma Samsara
(@CarolwalesKarma) reported
from
Cardiff, Wales
@EE MyEE is not working. Wanted to change my plan. Shame as considering moving to another provider with no contract/SIM only. Would be nice to see if you could match the monthly SIM only.
-
Daniel Thomas
(@dklthomas6666) reported
from
Newport, Wales
@EE @pat11669019 From the looks of it prices for new customers haven't increased, only those of your existing customer base. The contract states "up to". However, you always use the maximum increase you are allowed. This implies a bad faith in your contracts in that you suggest it may be less.
-
lee williams
(@thelee_x_w) reported
from
Cwmbran Central, Wales
Word of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
-
Owain Llŷr Harris
(@owainharris3) reported
from
Porth, Wales
@EE network down in my workplace again. Really not good enough. #nosignal #poorservice
-
Jules Morgan
(@thejoolzman) reported
from
Penarth, Wales
@EE Also looking on the coverage checker, Vodafone have better 5g coverage in Penarth in general for 5g which is my hometown. Turning on WiFi calling isn't enough to solve the problem. As we no longer have a land-line.
-
Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
carol F
(@cazann66) reported
@EE Now I've opened a new complaint as I've just been informed via BOT that it will be fixed on 5th August 11.08 Spoke to someone at EE , they said it is now a major outage. He will call me back on the 6th August.
-
carol F
(@cazann66) reported
@JackieKpss @EE I have the same! 5 days no broadband or TV . Now they have put the fix back until 5th August. Really not happy.
-
🆁🅴🅰🅲🅷🅴🆁
(@beyondreacher) reported
@EE hi i need help with billing i am Overseas and not able to dial u guys
-
carol F
(@cazann66) reported
@biggerbadderdom @EE We have had no broadband since Sunday early hours. Manchester area. We have had the same messages as you. I think the problem is spreading not getting fixed.
-
Aye Nae Bother
(@mrsLarsson) reported
@SkyNews @bt_uk have gotten away with this, unfortunately. They are an appalling company with terrible customer service. Now that they have merged with @EE, who provide excellent customer service, they will survive.
-
carol F
(@cazann66) reported
@EE I've already done that. It has now been put back until 5th August. I have a severely disabled son who relies heavily on Internet, TV and gaming. I spoke with EE Apparently now a major outage .
-
Matthew Evans
(@mjamesevans) reported
@EE was due to have my broadband installed today between 1300band 1800. Not had ot installed and had nothing to say when it will be rearranged. Tried to get help through app went round in circles. Not good customer service
-
Hamzah Abbas
(@HamzahAbbasBBC) reported
@EE Hi EE, I’m trying to make a call but it won’t let me. I’ve won a draw for tickets to the Nintendo Museum and I need to phone a toll free number to confirm my identity. EE seem to be blocking me making the call - please help?
-
philla morgan
(@phillamorgan) reported
@EE why is my WiFi always going off and my phone signal keeps being **** even though I pay you a fortune each month
-
Ann Palmer
(@AnniePShoreham) reported
@EE That is hardly fair as I’m still an EE customer. And probably one of the most loyal there’s ever been. BT and EE are part of the same group so please explain why I’m not being recognised as a customer.