EE Outage Report in Machen, Caerphilly County Borough, Wales

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Machen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Machen, Wales

The most recent EE outage reports came from the following cities: Cardiff, Newport, Pontypridd, Blackwood, New Tredegar, Hengoed, Treharris, Pontyclun, Caerphilly, Merthyr Tydfil, Cwmbran, Newbridge, Porth, Pontypool, and Mountain Ash.

City	Problem Type	Report Time
Cardiff	TV	1 day ago
Newport	Internet	2 days ago
Pontypridd	Internet	2 days ago
Blackwood	Wi-fi	3 days ago
New Tredegar	Wi-fi	3 days ago
Cardiff	Wi-fi	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

• 
  Angela Sweeney (@angelawales) reported 5 minutes ago from Alway, Wales

  @_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now

• 
  geraint evans (@mrbean1977) reported 9 minutes ago from Fochriw, Wales

  @EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡

• 
  Eugene OCarroll (@EugeneOakharold) reported 10 minutes ago from Langstone, Wales

  @EE the network is quite slow today NP18 2NT any ideas??

• 
  Robert Purvis (@robertpurvis) reported 11 minutes ago from Cardiff, Wales

  @EE All sorted when I was finally given the correct number for your sales team. Previous account closed, but was causing issues with website purchase.

• 
  dawn pugh (@dawninyoureyes1) reported 12 minutes ago from Pontypridd, Wales

  @EE I want to cancel my contract

• 
  Iestyn T Davies (@iestyntdavies) reported 14 minutes ago from Newport, Wales

  @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

• 
  Steffan McMahon (@Steffan_McMahon) reported 15 minutes ago from Bargoed, Wales

  @EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service

• 
  Brian Evans (@brianevans83) reported 19 minutes ago from Porth, Wales

  @EE Only started this morning. Notification on my phone saying service suspended by service provider

• 
  Gill Howells (@gilliehowells) reported 21 minutes ago from Trethomas, Wales

  @EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿JoJo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoanneChurcher) reported 21 minutes ago from Cardiff, Wales

  @roch123 @EE Omg this is awful!!!!! 😡

• 
  Brian Evans (@brianevans83) reported 22 minutes ago from Porth, Wales

  @EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.

• 
  aaron (@Azz_Culbertson) reported 25 minutes ago from Cardiff, Wales

  @EE been no signal in North Cardiff for 2 days now

• 
  Tim Powell (@timscoreboard) reported 26 minutes ago from Mountain Ash, Wales

  @EE The spelling help I need, it's the word changing voodoo I could do with some help with. Does EE possess such an ability

• 
  Rhys Cooper (@TheRhysCooper) reported 39 minutes ago from Cardiff, Wales

  @EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.

• 
  Rochelle Theaker (@roch123) reported 41 minutes ago from Cardiff, Wales

  Absolute shocking service from @EE .. sold me a WiFi sim a few months back after explaining my situation regarding a small no of months till upgrade, and I have gone to cancel this WiFi sim to be told it is in a 24 month contract and I can’t cancel it without paying £360!!!

• 
  dawn pugh (@dawninyoureyes1) reported 43 minutes ago from Pontypridd, Wales

  @EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract

• 
  Lucy (@HeyLucyAnne) reported 44 minutes ago from Rhymney, Wales

  Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work

• 
  Dino Tessaro (@savalleyboy) reported 45 minutes ago from Pontypridd, Wales

  @EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!

• 
  dawn pugh (@dawninyoureyes1) reported 47 minutes ago from Pontypridd, Wales

  @EE r shit other half updated his phone now not working. EE said he would have to send it to be repaired. With a charge. So now has to pay for a phone he can't use

• 
  Angela Sweeney (@angelawales) reported 55 minutes ago from Alway, Wales

  @kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nerine Skinner (@nerineskinner) reported 5 minutes ago

  @EE I still can’t access the app to see that my charges have been dropped &it’s been over a week. I also can’t make calls back home and I should be able to. Please help.

• 
  Garreth Bull (@BullGarreth) reported 7 minutes ago

  @EE just arrived in Italy, Im not getting any signal at all, my partners with 02 and her's works fine

• 
  rEseARcH (@Mark__Eadie) reported 8 minutes ago

  One day @EE will put a signal mast in the centre of Winchester. The zero signal at Winchester Station was first reported a DECADE ago.

• 
  Megan Shaw (@Meganrae_97) reported 11 minutes ago

  @EE Despite being fully charged they last about 20 minutes, have to charge the case multiple times a day & all round battery life is terrible

• 
  nrg (@nrg23900340) reported 12 minutes ago

  @EE please can you get in touch on the third time of asking to resolve an issue with billing. Your service is useless and I’ve moved my 2 contacts to Vodafone after 10 years because of your shocking customer service.

• 
  CJ (@caz07cullen) reported 14 minutes ago

  @EE can someone contact me urgently, am abroad and even though roaming is enabled cannot make calls or send texts. No point in sending me a text saying I can make calls and give me a number for customer services if it wont connect.

• 
  John Anderson (@Gran_Juan602) reported 18 minutes ago

  @EE having problems login to the myee app. Any problems your end ?

• 
  Bryony R (@Bryony_6r) reported 21 minutes ago

  @EE Hi EE, my mobile data suddenly stopped a few hours ago. Can you help?

• 
  Martin Francis Brown (@MartinFrancisB1) reported 22 minutes ago

  @EE Crap network. Changed from EE to O2, way better network!

• 
  Cllr Lynn Riley (@mustbecwaced) reported 22 minutes ago

  @EE 56p charge to share a contact via text is an interesting addition to my bill. For older residents and those with poor broadband this feels like a sneaky stealth tax. Inclusive texts not all that it appears