EE Outage Report in Harrow on the Hill, Greater London, England

Problems in the last 24 hours in Harrow on the Hill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harrow on the Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Harrow on the Hill, England

The most recent EE outage reports came from the following cities: London, Southwark, Wembley, Hammersmith, Slough, City of Westminster, Tower Hamlets, Wandsworth, Barnet, Enfield Town, Greenford, City of London, Thornton Heath, Stanmore, and Hounslow.

City	Problem Type	Report Time
London	Internet	11 hours ago
Southwark	Wi-fi	11 hours ago
London	Internet	17 hours ago
London	E-mail	20 hours ago
Wembley	Internet	20 hours ago
Wembley	Wi-fi	20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Harrow on the Hill, England

Latest outage, problems and issue reports in Harrow on the Hill and nearby locations:

• 
  Lady Vix Seaxman (@VixSeaman) reported 18 seconds ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 4 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Ashley Chaplin (@AshleyChaplin99) reported 6 minutes ago from Potters Bar, England

  I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

• 
  Chloe Driver (@Chloe_Driver) reported 9 minutes ago from Borehamwood, England

  @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

• 
  lauren (@wanderlaurst) reported 12 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Jonathan Kelly (@JKBartsHeart) reported 14 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Ari Gork (@arigork) reported 15 minutes ago from Camden Town, England

  @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

• 
  Karen Bull (@karenbull2301) reported 17 minutes ago from Shenley, England

  @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

• 
  Rory McCarron (@CyclingLawLDN) reported 20 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  Doug (@dougmortonagain) reported 21 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Chloe Driver (@Chloe_Driver) reported 23 minutes ago from Borehamwood, England

  Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

• 
  Doug (@dougmortonagain) reported 27 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Richard Moore (@SwazzyGamer) reported 29 minutes ago from London Colney, England

  @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

• 
  Depraved Acid (@DepravedAcid) reported 34 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Yusif Ali (@yusif0ali) reported 35 minutes ago from London, England

  @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

• 
  Doug (@dougmortonagain) reported 37 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Sharon Sandhu (@gooness78) reported 40 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  Craig McRae (@craig_mcrae) reported 43 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Ari Gork (@arigork) reported 47 minutes ago from Camden Town, England

  @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

• 
  Ari Gork (@arigork) reported 53 minutes ago from Camden Town, England

  @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Bayley (@DavidBayley13) reported 6 minutes ago

  @EE Your website seems to be broken! Won’t allow me to go past checkout

• 
  Caleb Hayes 🏳️‍⚧️ (@socksanddogs) reported 6 minutes ago

  @EE She hasn’t, she’s still physically at work in the week so never gets a chance- we’ve been trying to get her to get it sorted for about 4 months now but online is the only way she can really

• 
  Rhian (@rhiangibson_) reported 8 minutes ago

  @EE I’ve sat on hold to your recycle service for about an hour and I get no response. I spoke to someone the other day who confirmed they had received the device but it hadn’t been inspected yet. It’s been two weeks now! What can I do?

• 
  🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported 12 minutes ago

  @welshfreak @EE I’ve never had a problem for CS tbh, and EE is BT now anyway

• 
  David Bayley (@DavidBayley13) reported 14 minutes ago

  @EE Checkout is still not working.

• 
  JD0411 (@JD0411jd) reported 15 minutes ago

  @EE please do something to improve the 4g or Signal strength for the area G69 Glasgow. Lucky if we get one bar. Practically no chance. Disgraceful phone power lasts half as normal as phone constantly searching. Does roaming work in UK.

• 
  Gloria Cise O'Lation (@GloriaSenby) reported 15 minutes ago

  @foxtrotluna @EE >> If you have already complained to EE, asked them to refer your request for rectification to the DPO, and they have not obliged, I would recommend raising this issue with the ICO and asking them to intervene.

• 
  Noods85 (@noodles46670026) reported 16 minutes ago

  Any1 else having problems with @ee network today . Phones been playing up all morning

• 
  Karen Vernon (@karenvernon8) reported 17 minutes ago

  @_liz18x @EE I am still waiting for a returns bag for the 4GEE router I no longer use. And they have told me they won't cancel my contract until they receive the router back. Talk about a catch 22 situation. Appalling customer service.

• 
  🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported 19 minutes ago

  Disgusting I wanted to add something to my plan with @EE I’ve been with you over 2 years but because I’m sim only and I have another sim@only on my account I can’t because I don’t have a phone with you! It’s a utter con, that’s the worst of EE I kind of dislike now 👎