EE Outage Report in Harrow on the Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow on the Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harrow on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Harrow on the Hill, Greater London, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Slough, Gerrards Cross, Hounslow, Wembley, Mitcham, Wandsworth, Southwark, Paddington, Richmond, City of Westminster, Fulham, City of London and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Slough |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Harrow on the Hill, England
Latest outage, problems and issue reports in Harrow on the Hill and nearby locations:
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ForAllTheWrongReasons
(@ForAllTheWrong2) reported
@EE Trying to get through to someone with an upgrade query. Ring 150. Automated message gives me some sales rubbish then hangs up after saying it'll send a text to allow me easier connection. Click the link in the text and it rings 150. WTF?
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hi5danny
(@hi5danny) reported
@EE I'm in Poland and my phone has not worked since I landed this morning. Very nice landing in a foreign country with no internet or ability to call. I can't even call your emergency helpline... Please help!
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Sean Patrick
(@seanptellsjokes) reported
What mobile phone network did Michael Jackson use? EEEE-EEEE! @EE
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Patrick O'Gorman
(@itspog) reported
@EE @genraldelamafia So you seem to be telling your customer that in one years time, they will get this price rise plus next year's inflation plus 3.9%?
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Nic
(@fentinic) reported
@bt_uk Good evening, any chance I could have a reply to my DM please? We're still without full service for landline and broadband and @EE signal is poor 😢 Would like an update please. Thanks.
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MTAS Psychology
(@jamiebarsky) reported
@MartinSLewis any thoughts or advice on @EE increasing my contracted monthly fee by 15% but refusing to let me change my package to bring the cost down?
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𝕱𝖎𝖆𝖘𝖈𝖆.* 𝚆𝙽𝙲
(@uncletypewriter) reported
Look @EE being a customer with you since 2004, I can tell you I’m not loyal anymore. I will dip. These price hikes are disgusting
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Patricia Young
(@FreakyPatty) reported
@EE £5.86 rise on my bill is nothing to cheer about! Your greed will cost you a lot of customers who will leave you. Don’t bother replying with your tired stock justification, it doesn’t help us!
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hi5danny
(@hi5danny) reported
@EE DM sent but no response or even acknowledgement. This is extremely urgent. I can't even call EE help numbers...
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Jonathan bell
(@delkims2) reported
@EE Instead of showing compassion to their customers which is customers show you through be loyal like me 20+ years well once my contract is up EE will loose another LOYAL , FAITHFUL customer. I know prices go up a little every yeah but sorry not that price hike sorry to say.