EE Outage Report in Harrow on the Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Harrow on the Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harrow on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Harrow on the Hill, Greater London, England
The most recent EE outage reports came from the following cities: Fulham, Hounslow, Richmond, Ruislip, London, Harringay, City of London, Slough, Barnet, Southwark, Ealing, Potters Bar, Islington, Kensington and Pinner.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Harrow on the Hill, England
Latest outage, problems and issue reports in Harrow on the Hill and nearby locations:
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K.
(@javineisaslag) reported
from
Hillingdon, England
@ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@cuppymusic Don't worry I will get it from my network provider @EE
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raphael andrews
(@rafandrews) reported
from
City of London, England
@EE OMG I just realised I am OVER 40.( I have too lie down and take a pill or 3).Richard EGrant is a old guy.
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Ari Gork
(@arigork) reported
from
City of London, England
@DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.
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Ari Gork
(@arigork) reported
from
City of London, England
@EE Possible network issues making and receiving calls in London area.
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eugenie arrowsmith
(@eugeniearrow) reported
from
Hammersmith, England
@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
@EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you
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Jacksneddon
(@jacksneddon_0) reported
from
Wandsworth, England
Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue
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John Francis
(@jfrncs_) reported
from
Camden Town, England
I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G
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Ari Gork
(@arigork) reported
from
City of London, England
@DazzlerSDC @EE @EEHelpdesk They don’t support this feature. I’m also baffled as we not in the 19th century anymore :)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lewy Lewtas
(@lewylooster) reported
@EE @jamiewake Or perhaps @EE you should check the areas you are present in and makes sure that customers aren't impacted by poor service. Something you're Business Continuity Plans should check.
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Aphiz
(@_aphiz) reported
Everywhere you go around the uk, don’t ever rely on @ThreeUK network for internet access, because it’s shite. I need to move to @EE ASAP!
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Green Shield
(@greenshield67) reported
@EE You have the shittiest website, and your signal sucks. It's friday night and I'm still working trying to close off my month and i can't get my bills off your crappywebsite, worst interface, worst service, I'm switching asap. Avoid!!!!
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Morissa Livett
(@MorissaM) reported
@EE absolutely appalling service from you! Four attempts to resolve a complaint. 5.5 hours last night on a chat to be cut off. Asked to raise a formal complaint and promised a call back 3 weeks ago. Still got nowhere!
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Carl
(@officialnucky) reported
@EE hello. I went in store to get the Pixel 10 Fold and trade in my Pixel 9 Pro for the £768 you are offering Firstly, why don't stores actually have stock of the Fold 10? Secondly, why can I only get the discount if I upgrade online? I feel like this opens me up to damage/loss
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thecarelawyer
(@thecarelawyer) reported
Absolutely appalling customer service from @EE. Mis-selling inducements to enter into a contract. Left with no choice other than to email Trading Standards and the regulator. Loyal customer of 16 years. Bet they don’t have too many of those…
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Claire T
(@ClaireBear_1981) reported
@EE Hi there... So terribly confused. I've been with you for my mobile for donkeys. In the last few years we had EE for our broadband, but it was so unreliable we had to switch to another provider (fibre broadband). Even your team agreed that the service was not...(1 of 2)
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Gem Griffin
(@GemGriffin) reported
Daughter works in “customer service” for @EE & received an email from director of the group for feedback on exceptional “customer service” (her role) but yet NO recognition NO reward a simple email thread. Yet if you get a “sale” in the CS team you get rewarded - all about money
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Woodsy
(@HunkyPig) reported
Is anybody else having the same problem trying to LEAVE @EE but not getting through because the line drops whilst on hold?
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MJ⚡️DJ
(@DJ_Mikey_J) reported
@EE Still **** all done for me load of clowns man u lot need to go into administration cos mate ******* **** ***** Worst broadband goin im cancelling iv had enough iv rang 4 times today same yest ******* ***** mate **** yas man