EE Outage Report in Harrow on the Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow on the Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harrow on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Harrow on the Hill, Greater London, England
The most recent EE outage reports came from the following cities: London, Wembley, Southall, Slough, Paddington, Southwark, Ealing, Watford, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Harrow, Greenford and Abbots Langley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Harrow on the Hill, England
Latest outage, problems and issue reports in Harrow on the Hill and nearby locations:
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
@lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Nathan Lewis
(@_Nathan_Lewis_) reported
from
London Colney, England
. @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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stephen payne
(@stephenpayne17) reported
from
St Albans, England
@EE Hi having trouble with mobile WiFi account can login but comes up with error on this page
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cat
(@cathelizabeth) reported
@EE can you help with a PAC code not being accepted please ? Been on hold for a while . Moving number from O2 to EE thanks
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Amy Hutchinson
(@Crazyamyy14) reported
@EE My mobile data is not working as well as it’s suppose to. It’s been an issue for about a week now and EE have said that there’s no problems. Not good enough and would like it fixed asap!!
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Alana Balfour
(@AlanaBalfour) reported
@EE Wi-Fi is with EE too and I’d say we’ve been having Wi-Fi issues for two weeks or so now and now my phone signal is away too. I had pretty much no connection yesterday
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Marc
(@GioVanChampions) reported
@EE fantastic customer service il go to @VodafoneUK instead at least they answer phones and messages.
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Maria Gibson
(@MariaGi22138689) reported
@EE why guarantee you are delivering a new Wi-Fi box in 2 days when its been over a week and it’s still not here. And no sign of it. Absolutely awful service. I’ll have a weeks worth of internet fees back please!!!!
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David
(@davidlumley05) reported
@VodafoneUK your chat assistance last night were professional and helpful, Lewis this morning the exact opposite, lovely that you go back on your word within 24hours to a 25+ years customer, @EE you are about to get a new customer
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Stephen Gwynne
(@stephen_gwynne) reported
@EE please respond to my multiple messages regarding the poor speed and reliability of my broadband, your service is absolutely appalling. Otherwise I’m off as you are not meeting the terms of your contract regarding minimum speed not to mention reliability
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ebo
(@ebocadotoast) reported
i’ve been on webchat with @EE for an HOUR, asked my question at least 7 times and still don’t have a relevant answer…what’s the point in trying to upgrade with them lemme go to another network or just go back to pigeon mail
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KUN BAZZ
(@BazzJay) reported
@EE i am currently abroad in the USA and my roaming isnt working. Showing no service. I have tried to toggle the setting on but it says it cant be done. I cant call EE as I have no service. Can you help?
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soyab patel
(@soyabpa35018470) reported
@EE Poor, a lot of loading times, buffering.