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EE Outage Report in Harrow on the Hill, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Harrow on the Hill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harrow on the Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Harrow on the Hill, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Wandsworth, Barnet, Enfield Town, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Stanmore, Hounslow, Camden Town, Hayes, and Paddington.

CityProblem TypeReport Time
London Phone 1 day ago
London Wi-fi 2 days ago
London Internet 2 days ago
Tower Hamlets Phone 2 days ago
London Internet 2 days ago
Wandsworth Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Harrow on the Hill, England

Latest outage, problems and issue reports in Harrow on the Hill and nearby locations:

  • DisneyDreamer30
    Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.

  • denise_salinger
    Denise Salinger (@denise_salinger) reported from Barnet, England

    @EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain

  • olgabudimir
    Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • RevBott
    Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!

  • Robinhio84
    Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • rochanajackson
    Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • Robinhio84
    Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • Tute
    Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • TheBig_Bakes
    The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • danthomastaylor
    Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • sandraspeccy
    sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • Gin_Shamasi
    ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • GPCamies
    Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • Matt_Barber4500
    Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsgossy
    Kay Goss (@mrsgossy) reported

    @EE this company sucks

  • AlisonCork
    Alison Cork (@AlisonCork) reported

    So @EE - this is the second time I have found myself abroad without the roaming and call services I have paid for. I even phoned you before traveling to check my package. But once again, I’m in America and unable to make local or international calls despite paying for the service

  • DB83buh
    Dale (@DB83buh) reported

    Currently having to work of my @SkyGroup mobile hotspot #skymobile and @EE broadband is so bad.

  • em1500uk
    𝔼𝕞𝕞𝕒 ℝ𝕠𝕞𝕒𝕚𝕟𝕖 📸🚂 (@em1500uk) reported

    @EE Just wondering when service might resume in North Creake, Norfolk? Been on emergency calls only mostly since 10am yesterday! This is the longest outage I've known here. If it weren't for having WiFi at home I'd be screwed. Fakenham in Norfolk also no signal!

  • DB83buh
    Dale (@DB83buh) reported

    Shocking service from @EE broadband past few weeks barely getting 2mbps downloads!

  • krispygreen84
    Kristine Green (@krispygreen84) reported from Grimsby, England

    Huge thanks to @EE for suspending the kids mobile service 2 days before Xmas to force a payment of £235 for fraudulent payments. They know it’s in dispute with @MicrosoftUK but despite it being escalated, weeks on with no resolution. Merry Christmas to both organisations 👍🏻

  • DAG1979
    Dylan Green (@DAG1979) reported

    @EE Hi, Please can you help us with this? The issue still isn’t resolved. Dylan

  • DavidAl11016591
    David-Alex (@DavidAl11016591) reported

    @EE the worst network who masquerade as the best network while they ignore you. The Tories of Networks

  • southsidebuddie
    MM0JTV (@southsidebuddie) reported

    @EE can you get an aerial to improve signal when mobile in car ?

  • AldoFasio
    Aldo Fasio (@AldoFasio) reported

    @EE please stop ignoring my tweets Neither my wife or I can make or receive calls on our ee phones for more than 10 seconds. Tech support can’t help because of the nature of the issue, I keep getting cut off from the call. Help!! You are not replying to my tweets. Not good enough