EE Outage Report in Harrow on the Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Harrow on the Hill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harrow on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Harrow on the Hill, Greater London, England
The most recent EE outage reports came from the following cities: Kensington, London, City of London, Slough, Islington, Fulham, Hounslow, Richmond, Ruislip, Harringay, Barnet, Southwark, Ealing, Potters Bar and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Harrow on the Hill, England
Latest outage, problems and issue reports in Harrow on the Hill and nearby locations:
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
@lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Nathan Lewis
(@_Nathan_Lewis_) reported
from
London Colney, England
. @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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stephen payne
(@stephenpayne17) reported
from
St Albans, England
@EE Hi having trouble with mobile WiFi account can login but comes up with error on this page
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart @blaney@mastodon.scot
(@stuart_blaney) reported
@EE No apparent way to access call forwarding settings for the eSIM assigned to my Google Pixel 7 Pro (unlocked, purchased direct from Google, eSIM assigned to slot 2). Is this a known issue?
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Michael Kwabena Owusu Jnr
(@MichaelOwusujnr) reported
from
Enfield Lock, England
@EE What is this stupid advert of EE with this snake stuff? What does it mean at all? Create a better advert than using our monies this nonsense advert which there is no understanding!
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ohnoyoudidnot
(@CarlessoIvo) reported
@orange @EE I asked to talk to supervisor to see if they could come up with a solution and they hung up on me…no more Orange for me
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Theresa Musgrove
(@BrokenBarnet) reported
@EE You are sending threatening letters to my address meant for a former customer of yours who does not live here. There is no way for me to report this, apparently, by phone. Yet my credit rating will be affected by your failure to contact this person. What am I suppposed to do?
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Bohemiangoth
(@Bohemian_goth) reported
Well @EE after 25 years looks like I'm going somewhere else! Me: This is what I have now. I don't want to pay loads more Ee: you can have 1/3 as much data, a cheap brand phone instead of a Samsung and one phone will cost the same as you pay for 2 now. Sky are cheaper. No ****
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Ercgyyy
(@ErcgyyyyY) reported
@EE Please help me. You are not living up to the standards which you advertise (The UK’s most reliable network) this has not been the case for me and I am unable to make calls without problems and at times I’m unable to make calls altogether I want to leave but you won’t let me
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Rhian Kerry
(@rhian_kerry) reported
@EE about to put through and order for pixel 7 pro about to hit pay for my blind husband and you start updating your website if I don't get the price promised you will have one unhappy customer and I will cancel the other contract I just took out for myself 6 mins before
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Aps
(@Aps996) reported
@EE Trying to send my daughter data and still not able too as website and app are not working! #Hurryup #Fixit
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X Michaela G X
(@goodBhind) reported
@EE I have left in the hands of your colleagues because this has now escalated to a big complaint
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G A R Y M U T I M E R
(@gary_mutimer) reported
I must remember NOT to pay my @EE phone bill next week. No customer service response, no network here in the US, even tho I’ve got Euro and US roaming and absolutely **** network provider #badcustomerservice