EE Outage Report in Great Bookham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Great Bookham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent EE outage reports came from the following cities: London, Banstead, Sutton, Streatham, Twickenham, Croydon, Purley, Dorking, Epsom, Redhill, Chertsey, Wallington, Coulsdon, Woking and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Leete
(@pcbob1979) reported
@EE - you pay for phone insurance only to be told when making a claim that no insurance is being paid due to an admin error made by you - terrible customer service and no resolve - still on the same phone call after nearly 1.5 hours!!
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Neel Shah
(@neels_25) reported
@EE why is that your customer services lie on the phone? I have had them say one thing which we agreed on then did something else with my bill! Terribly priced and unreliable network!
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James Gould
(@Gouldjames72) reported
@EE Disappointed with EE Hereford store:1) Got to make an appointment.2)My Wife went in to renew her contract.she pays for three phones,I told them I wanted this to change.They ignored me and sold her a deal I regard as terrible. Why should I stay with EE?
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Cmdr PanPiper
(@CPanpiper) reported
@EE Outage again, less than a month since last outage, today no signal once again. WD25 9QJ This is becoming a far too frequent occurance. Now rather than run through the usless questions in DM, rather answer publicly when normal service will be resumed, and any and all issues
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Mike Bragg
(@mbragg1960) reported
from
Hunstanton, England
@Queen_UK @EE @EE the signal in Sandringham is awful and I am sure HRH would appreciate that it was sorted out!!! On the A149 and at the back gate of Sandringham is even worse!!!
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Guy 🎅🏻
(@GRALCreates) reported
@EE your customer service person Mark H was very good today. Promote him!
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Rikz S
(@Rikeshs14) reported
@EE my password is not working and cannot reset it please advise asap
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Lee Charnock
(@leecharnock) reported
@Ofcom @EE Hi. Thank you for being in touch. EE have contacted me today to advise me that it was a system error and I should have never been offered the deal I was let alone approved it. They have gone out of their way to honour the deal I signed up to and given a full apology. Fair play EE
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@Sukara2505
(@sukara25051) reported
@EE upgraded to an IPhone 13 Max with 5G and it’s utter crap. My 4G on my old S10 was light years ahead. Absolutely shocking! Fix up.
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James Griffiths
(@Jimmy_James23) reported
@EE tried to log into the app with my normal Face ID but you’ve scrapped it. Can’t remember my password but still waiting ages for the reset email to gone through. Why is it taking so long? Please help