EE

EE Outage Report in Great Bookham, Surrey, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Great Bookham, Surrey, England 01/13/2026 10:05

January 13: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Great Bookham, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Purley, Weybridge, Leatherhead, Sutton, Coulsdon, Crawley, Godalming, Dorking, Epsom, Guildford, Reigate, Cobham and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Welshman89 James (@Welshman89) reported

    @EE how long is the website down for?

  • jj123s Dayo Spark 🇳🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@jj123s) reported

    @EE I was missold a sim only contract in one of your store in Woolwich London..Attendant was hasty and did not inform me about the Terms an condition..I decided to cancel less than 24hrs but the store refused to process it.

  • Pete141072 Pete (@Pete141072) reported

    @EE ordered on Saturday 11th (delivery to store) Dispatched Monday (expected delivery Tuesday) Wednesday...delivery refused, being returned ...been told to wait 2-3 days for "support"

  • EssexDe55 MudBone (@EssexDe55) reported

    @VodafoneUK @Siansy_Evans This is exactly how a new customer feels... #Vodafone #shite never leave #EE @EE

  • couzanit Couzanit (@couzanit) reported

    @EE Ticket Ref: INCM00000858805 This one been fixed yet? been down since June, ref is from October

  • jj123s Dayo Spark 🇳🇬🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@jj123s) reported

    @EE @IM_org Hello! Was missold a sim only contract in your store in Woolwich Arsenal. Attendant was hasty, fraudulent and didn’t inform me of the Terms and Condition. I decided to cancel less than 24hrs but your store didn’t process it. #ScamAlert

  • Mrs_Till2021 Mrs Till (@Mrs_Till2021) reported

    @O2 how can you take payment for a phone that was never used and sent back & then tell me you're taking another payment! Where's my money you owe me? My calls always get cut off too... funny that 🤔😡 #avoidO2 #badcustomerservice @EE where you at?

  • approvelectrics Epping Electrician (@approvelectrics) reported

    @EE I can find an EE £10 for 10GB 5G sim easily online. However when you purchase as an existing customer account you cannot buy it. Is this deal for new customers only then??

  • PinkyPonk4 Pinky Ponk (@PinkyPonk4) reported

    @EE I ordered an IN STOCK phone but my order is stuck at AWAITING STOCK 🙈 Help! I need it for Tuesday. XKO286173639

  • ThatDorsetHuman N (@ThatDorsetHuman) reported

    @EE would love better signal coverage in Moreton Dorset.