EE Outage Report in Great Bookham, Surrey, England
Why is my EE service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Great Bookham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Great Bookham, England
The most recent EE outage reports came from the following cities: Croydon, Guildford, Thornton Heath, Redhill, Weybridge, Epsom, Purley, Crawley, Sunbury-on-Thames, Kingston upon Thames, Woking, Worcester Park, Feltham, Carshalton, and Horley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 3 hours ago |
|
Croydon
|
Internet | 2 days ago |
|
Croydon
|
Internet | 3 days ago |
|
Guildford
|
Internet | 4 days ago |
|
Croydon
|
Wi-fi | 4 days ago |
|
Thornton Heath
|
Phone | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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David (@David25892) reported from Lambeth, England@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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LukeClark (@LukeCla49671833) reported from Esher, England@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Mr P (@adrian_pennelli) reported from Croydon, EnglandSo @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Dave Arnold 🏳️🌈 (@DaveArnold91) reported from Lambeth, England@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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Randombiz (@RandomBiz) reported from Esher, England@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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#HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Steve Norris (@stevejnorris) reported from Lambeth, England@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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It's me, John (@johnrahers) reported from Lambeth, England@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Randombiz (@RandomBiz) reported from Esher, EnglandSpoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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veronique enright☀️ (@Veronique7) reported from Esher, England@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Ian Davies (@TheMist1701) reported from Spelthorne District, England@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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DarkBeige (@Beige29) reported from Merton, EnglandNow I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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Mr P (@adrian_pennelli) reported from Croydon, EnglandSo @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Mr P (@adrian_pennelli) reported from Croydon, England@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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🧘🏾♀️ (@bukkushan) reported from Croydon, England@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Dave Arnold 🏳️🌈 (@DaveArnold91) reported from Lambeth, England@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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It's me, John (@johnrahers) reported from Lambeth, England@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Commuter (@Commuter29) reported@tomhfh @EE @ThreeUK Just a shame that with 3 you never get a decent signal in the UK!
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Si Clarke 💙 (@northernnobby) reported@EE bad move charging for roaming. Bad bad move. Let's hope the other networks respect customers and the opportunity to travel.
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Neil Bourne 🏴 (@neilbourne4) reported@mrjamesob Typical, just renewed my contract (within last month) with @EE and now they do this...... poor
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Mark Hawkins (@MHawkins78) reported@StanCollymore @EE All the other major networks will follow. If there’s smaller providers that signal are ok where you live in UK you might have a choice.
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Bryan Parsons (@bryanKparsons) reported@EE will be moving networks after about 20 years as a customer if you insist on charging extra for using me phone in Europe
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MyAggiSan (@Chickenruby1) reported@EE roaming charges - did you lie when you said you didn’t plan to introduce them? I’m a customer but will move when I renew. I won’t give me money to liars.
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paolo (@paoloharding) reported@EE roaming charges in the EU - looks like I’m switching network - very disappointing #RoamingCharges #EE #poorcustomerservice
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Djsat2 (@Djsat22) reported@AndyPolygon @EE @WeAre8Official To invest in your customer service?...you constantly say that and it never gets any better. I travel to Europe a lot so won't be using you any more for my mobile contract.
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Ciaran Laval (@Ciaran_Laval) reported@EE @Kb19031160 This is really poor PR.
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Stefan (he / him) (@DigitalStefan) reported@ramtops @AnnaJerzewska @EE I found EE to be more than reasonable when it came to ending a contract early (with no early termination fees) when the point of contention was their claim “fastest UK network”, which I said wasn’t right and had caused me a 50% loss of data speed.