EE Outage Report in Great Bookham, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Great Bookham, Surrey, England 07/12/2024 07:50

July 12: Problems at EE

EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Great Bookham, Surrey, England

The most recent EE outage reports came from the following cities: London, Mitcham, Streatham, Croydon, Thornton Heath, Redhill, Surbiton, Morden, Earlsfield, Woking, Sunbury-on-Thames, Kingston upon Thames, Feltham, Brixton Hill and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomMitcham Phone
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomStreatham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FreejackFan Buck Rogers (@FreejackFan) reported

    @darshnasoni I saw an ad for internet access from @EE, EE Lockdown Learning. I don't know if that would help some or all residents in such a situation.

  • thomasluxton Thomas Luxton (@thomasluxton) reported

    @EE It’s been taken down 👍🏼

  • janmdoug JanD (@janmdoug) reported

    @EE No Internet this morning. Done troubleshooting and still nothing. Is there a problem generally. Called but not open til 8. Daughter has zoom interview.. need help ASAP thanks

  • t07mj TOM (@t07mj) reported

    furious that @EE have removed my discount 16 months into a 24 month contract. to then tell me it’s my fault because I didn’t reapply the discount 10 months ago, but have left it until now to tell me. leaving me no way to rectify it. awful customer service!

  • Caz__Watson Caz Watson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Caz__Watson) reported

    @EE Hi there, can you help me please? My BF can’t make or receive phone calls or text messages, he’s a bit of a technophobe and doesn’t like webchats and obviously he can’t phone for help since the mobile isn’t making calls, do you have a landline phone number he can call? Thanks

  • t07mj TOM (@t07mj) reported

    furious that @EE have removed my discount 16 months into a 24 month contract. to then tell me it’s my fault because I didn’t reapply the discount 10 months ago, but have left it until now to tell me leaving me no option whatsoever to rectify it. awful customer service.

  • andysmales andy smales (@andysmales) reported

    @EE The MyEE app has never worked. It seems there is something wrong with the configuration of your device. Deleted data and cache, uninstalled and reinstalled several times.

  • LouisMarguerite Louise Marguerite (@LouisMarguerite) reported

    @EE ~ how come the upgrade deal I want is cheaper if I were to be a new customer than an existing one of over 10 years?😣😭

  • Kilbybooty Lisa Kilby (@Kilbybooty) reported

    @pb_beck @EE I Googled it and it seems to be a problem for a lot of people - they need to sort it out!

  • iampeterbarlow Peter Barlow (@iampeterbarlow) reported

    @EE Hi, I’m trying to work out how I can go paperless with my billing, but it does not seem straightforward via the app on the website. Can you help please?