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EE Outage Report in Great Bookham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Great Bookham, England

The most recent EE outage reports came from the following cities: Croydon, Guildford, Thornton Heath, Redhill, Weybridge, Epsom, Purley, Crawley, Sunbury-on-Thames, Kingston upon Thames, Woking, Worcester Park, Feltham, Carshalton, and Horley.

CityProblem TypeReport Time
Croydon Total Blackout 9 hours ago
Croydon Internet 16 hours ago
Croydon Internet 3 days ago
Croydon Internet 3 days ago
Guildford Internet 4 days ago
Croydon Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

  • teresaspost
    Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • HyPeSTsNaTchY
    kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • zooooeee_x
    zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • VeenaPa42103967
    Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • tykeharvey
    T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • tommygilchrist
    🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • repd1975
    Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • zooooeee_x
    zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • _beckid
    ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • knolanuk
    Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • bostoed0624
    Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • AndrewStewart88
    Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • gothtink696
    Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • Matty_a93
    Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • IChowdhuryUK
    Imran A. Chowdhury B.E.M (@IChowdhuryUK) reported

    Took a contract with #EE for a broadband on the basis of a promise of 10% discount on my #EE mobile bill. They’ve failed to keep their promise and now refusing to deal with my complaint.@EE @BritishTelecom @Ofcom

  • kamennaporuba79
    Mark R Harrison 💥🥊🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@kamennaporuba79) reported

    @EE Hope its better than what you normally provide? Whuch by the way, was utter ****! And your customer service is awful too. Wouldn’t go near you again if my internet life depended on it!

  • spacon56
    Chris Swan (@spacon56) reported

    @EE @DianaVickers Oh, how awful.

  • lincsbirder2019
    lincsbirder2019 (@lincsbirder2019) reported

    How bad is @EE customer service on Twitter messenger? Started a chat at 17.01 and it’s now 19.01 and haven’t got past the security questions !! What a joke !!

  • BangItsSummer
    BangItsSummer! (@BangItsSummer) reported

    Still dont have broadband after 9 bloody days, @EE and @bt_uk keep arguing over whats wrong which is no bloody help at all. BT cancelling engineer appointments because they see it as pointless even though the line is faulty. Havent been able to stream at all this year due to this

  • star_41
    Phil (@star_41) reported

    So, @IslandRoads accidentally cut through our streets internet cable on Friday afternoon, it's now Sunday; just wondering what the deal is? We're paying @EE for a service we can't use and have no idea if @bt_uk will be repairing it and when!?

  • peggypolly
    Clair Polson (@peggypolly) reported

    @EE I did speak to the store as I want to move to sim only and they weren’t able to give me that offer. Have requested pac code to move customer service from een when trying to upgrade was really poor.

  • lincsbirder2019
    lincsbirder2019 (@lincsbirder2019) reported

    How bad is @EE customer service on Twitter messenger. Been talking to one guy for over an hour about an issue and we’ve not even past the security question yet ! What a joke

  • robsherry73
    Rob Sherry EngTech LCIBSE #FBPE 🇪🇺🇬🇧🇳🇱💙 (@robsherry73) reported

    @EE It’s not country wide though….when will it be in every town? Currently only able to get 35mbps. I’m with EE and have no issues with the service provided so I’m not having a moan, just curious as to when it’ll come to my town

  • Lesley_kr
    L 🌸👱🏼‍♀️🌸 (@Lesley_kr) reported

    @RedsTheBest23 Wish @EE would. Had trouble in Store yesterday trying to speak to a masked man through a Perspex screen 🙄