EE outages and service status in Great Bookham, England

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Great Bookham, England

The most recent EE outage reports came from the following cities: Croydon, Crawley, Horley, Hampton, Woking, Shepperton, Guildford, Mitcham, East Molesey, Godalming, Feltham, Epsom, Purley, and Redhill.

City	Problem Type	Report Time
Croydon	E-mail	3 hours ago
Croydon	Internet	22 hours ago
Crawley	Internet	3 days ago
Crawley	Wi-fi	3 days ago
Horley	Internet	4 days ago
Croydon	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

• 
  Chris (@Stallios76) reported 2 seconds ago from Crawley, England

  @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

• 
  Dan Flynn (@DanWantsTech) reported 13 seconds ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  David (@David25892) reported 2 minutes ago from Lambeth, England

  @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

• 
  Iwona Sadowska (@IwonaSadowska) reported 4 minutes ago from Esher, England

  @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

• 
  Veena Patel (@VeenaPa42103967) reported 4 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  I am Robin (@robinhamilton77) reported 4 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  TricolorGav (@gauravleo7) reported 5 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  TricolorGav (@gauravleo7) reported 10 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 14 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Matthew Sexton (@matt_sexton) reported 15 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

• 
  T y k e (@tykeharvey) reported 16 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Randombiz (@RandomBiz) reported 17 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Dave Ahern (@CorkGourmetGuy) reported 28 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  dazz ii am (@dazzgedd73) reported 29 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  Dan Dad 🔶 (@DanGinBrown) reported 38 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 41 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Matias Cervi (@Tute) reported 43 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Dave Ahern (@CorkGourmetGuy) reported 44 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 48 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Walee (@thebrownmayn) reported 49 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon Gotch (@gordongotch57) reported 4 minutes ago

  @EE still can't login to EE business. Am I the only one?

• 
  Omegamanuk (@Omegaman_uk) reported 4 minutes ago

  @EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,

• 
  Gary Stopford (@gazstopford) reported 4 minutes ago

  @EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for £37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous

• 
  Dai John (@Dai_John_7) reported 7 minutes ago

  @EE since switching from BT to EE with the new hub all I’ve had is problems, having to constantly switch it all off and reset it. WIFI still off and call centre shut, looks like my plans to work from home tomorrow are gone. Terrible service, time to switch providers

• 
  Omegamanuk (@Omegaman_uk) reported 8 minutes ago

  Dear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.

• 
  Chiara (@Mhairiang26) reported 10 minutes ago

  @SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE

• 
  D E A N 🍁 (@dalli_72) reported 20 minutes ago

  @C2_ANDY74 @EE Monthly my 5G is very poor but 1 block down the street I get excellent I don’t understand it

• 
  Chris Dee (@chrisdee2016) reported 21 minutes ago

  @EE A complaint wont get the service thats been paid for for over a month i just want my fibre sorted as promised weeks ago !

• 
  Lu 🎙⚒️ (@recklesslntent) reported 23 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Andy Smith (@asandysmith) reported 25 minutes ago

  @EE tried it same problem need to log in need a mobile