EE Outage Report in Great Bookham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Great Bookham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent EE outage reports came from the following cities: London, Epsom, Croydon, Purley, Redhill, Chertsey, Wallington, Coulsdon, Woking, Leatherhead, Crawley, Ashtead, Merton, Shepperton and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bebo_Zorak
(@Zorak118) reported
@k_veves @EE If this is happening in a developed area and no one else is having issues it’s most likely your phone. Follow guides it’ll show you how to fix it
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Anonmytruth
(@anonmytruth) reported
@EE @partofthepublic Can’t call as your phone lines are down and your chat function isn’t working so it’s senseless to send people this advice
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Bebo_Zorak
(@Zorak118) reported
@anonmytruth @EE There’s issues with the call lines they haven’t been operating for most of today. Most likely the extra products are free add-ons included in the contract
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Bebo_Zorak
(@Zorak118) reported
@rbrgss @EE When this happens it usually means your email is associated with another mobile account. You have to call 150 or text fault to 150 for an agent to call you back and fix it
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Adam Shearsmith
(@adamshearsmith) reported
@EE conned out of a £300 mastercard. Won't do anything about it. Was with o2 for 16 years & had no issues besides the odd signal problem. Move to EE with help of the £300 incentive & better signal. And in 16 day have experienced the worst level of service on 3 different issues
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Eric Rigby
(@ericg6gvz) reported
@kevinbacon @ee you are advertising a network that consistently has problems in my area. Every 2nd day I receive text messages saying they have a problem in my area and it will take up to 8 hours to resolve.
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⚒ 𝐓𝐎𝐍𝐘 𝐖𝐇𝐔 𝐅.𝐂. ⚒ #GSBOUT ⚽️
(@1ammer) reported
@AcademyWHU @EE Security Is Absolute ****.. I keep getting calls from people saying they're from EE regarding my bills.. I just say I'm not a customer and they hang up..
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Rachel Coverley
(@RachelCov) reported
@Zorak118 @EE I've spoken to tech support now and it is definitely there end where the issue is 😣
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Chlôe Ogilvie-Coe
(@Chlo_OCoe) reported
@EE awful customer service! I placed an order over a week ago, paid an upfront cost, now it has been cancelled as the website had a mistake on it?! Apparently they don’t have a complaints system or contact either? Please contact me about this. Thanks
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Ghani
(@UGHANI36) reported
@NeilHowell20 @DPDgroup_news @EE Worst delivery company ever!