EE

EE Outage Report in Great Bookham, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Great Bookham, Surrey, England 01/17/2026 05:55

January 17: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Great Bookham, Surrey, England

The most recent EE outage reports came from the following cities: London, Mitcham, Croydon, Woking, Purley, Weybridge, Leatherhead, Sutton, Coulsdon, Crawley, Godalming, Dorking, Epsom, Guildford and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronLinstead Aaron Linstead (@AaronLinstead) reported

    @EE What’s going on recently? The signal has been constantly going down at least 2 times a week in the TW7 area with “engineers fixing the problem”. This is starting to become a problem now where I’m unable to use my phone throughout the day. I need some sort of compensation.

  • HulseJen Jen Rollinson (@HulseJen) reported

    @EE how long is the website down please

  • KJ1441w Kerry Woolnough (@KJ1441w) reported

    @EE trying to contact cc about a problem. Get cut off without it even ringing

  • HoileHall CarolineAH 💙 (@HoileHall) reported

    @EE I've had 'No Service' message for more than 48 hours now. What's going on? 2nd time posting- no reply!

  • AWGardner Andrew Gardner (@AWGardner) reported

    @EE I can no longer gift data to my daughter's mobile. It shows "Sorry, we can't show this device's data right now. Please try again later. " on the website for last two days. Support number from the app does not work, and the Start Conversation on your website is missing!

  • DaveWilliams_2 Dave Williams (@DaveWilliams_2) reported

    @Restless_Sleep_ @EE EE also fail to say that in April (and they do it every April) they will increase all contract prices by almost 10%. So the £16 will suddenly becomes around £17.60. Rather sneaky EE, I think.

  • AmyDenatale amy denatale (@AmyDenatale) reported

    @virginmedia Thank you for your awful service today - 40min and escalation refused!! Would have stayed with @EE if you hadn’t slapped a cancellation fee! Furious and out of pocket. Thank you - NOT!!

  • mattrunback Matt C (@mattrunback) reported

    9.3% price increase thanks @EE I will cancel when my contact comes up for renewal. There is no justification for CPI plus 3.9% #ripoff

  • AJFarrelly_ 𝙰𝙹 𝙵𝚊𝚛𝚛𝚎𝚕𝚕𝚢 (@AJFarrelly_) reported

    @EE I got through to someone on the phone in the end. Apparently you have a mast problem.

  • rocketreidy Ryan Paul (@rocketreidy) reported

    @EE I'm not struggling nor do I need help but to hike up the price like that after a 2 year lockdown and people losing their jobs etc is horrendous. You're a MULTI-BILLION £company. Do better.