EE Outage Report in Great Bookham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bookham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent EE outage reports came from the following cities: London, Dorking, Epsom, Croydon, Purley, Redhill, Chertsey, Wallington, Coulsdon, Woking, Leatherhead, Crawley, Ashtead, Merton and Shepperton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Cartmell
(@Nattycartmell) reported
@EE left ee today after 20+ years due to the cost of their monthly plans compared to every other network. Sad to say, but loyal customers mean nothing these days. I can imagine many customers doing the same this year.
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HC
(@hugomarauder73) reported
@EE I am in DM now to get this resolved - I’ve paid £170 since your fist mesage end nothing has happened - it’s appalling service
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Catherine Bentham
(@cjbentham) reported
@Adama681 @EE Same problem here ! My son is in the 🇺🇸.. account suspended, unable to call EE and got a bill for over £300 due to EE error. Sort it out please @EE
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Destructo-Jay
(@blueStripeLeadr) reported
@nikdoof_ @EE Yeah a number of us have been hit with this today. Apparently I hit a cap which i think is £10,000 despite having roaming in place. They cut me off and left me with no phone service nor data at all.
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Heidi Orange
(@heidiorange) reported
@EE Can you tell me how much longer it's going to take to get your login error fixed please? People waiting to take their cases to Ofcom and the FOS need account and billing information you're withholding from them by refusing to send free paper copies of bills in the meantime.
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Meg
(@MeganPostle) reported
@EE horrific service from EE today. My mum has been told she has a £41,000 phone bill to pay and they have now blocked hers, mine and my dads phone whilst we are all abroad and myself abroad on my own. This needs to be sorted ASAP. I am now in New York without a working phone!!!
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Meg
(@MeganPostle) reported
@EE horrific service from EE. My mum has been told she has a £41,000 phone bill after 1 day. They have now blocked mine, my mums and my dad phone whilst we are all abroad. I am abroad by myself now without a working phone. This needs to be sorted ASAP.
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TMR
(@tmr2402) reported
@HennersL @EE Same problem here with over £6k charges we have a child in Texas no phone now
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George Lyons
(@iamgeorgelyons) reported
@EE My account has been suspended with very large extra charges. I'm currently in the USA, how can I get in contact with you to solve the issue?
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Christopher Lloyd
(@chrislloydwoep) reported
@HennersL @EE I have exactly the same issue - travelling abroad but my account suspended so my family at home have no phone or internet at all - the EE office is closed - totally unacceptable… @EE is a disgrace