EE Outage Report in Great Bookham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Great Bookham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Great Bookham, England
The most recent EE outage reports came from the following cities: Croydon, Guildford, Thornton Heath, Redhill, Weybridge, Epsom, Purley, Crawley, Sunbury-on-Thames, Kingston upon Thames, Woking, Worcester Park, Feltham, Carshalton, and Horley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 1 day ago |
|
Croydon
|
Internet | 1 day ago |
|
Guildford
|
Internet | 2 days ago |
|
Croydon
|
Wi-fi | 2 days ago |
|
Thornton Heath
|
Phone | 4 days ago |
|
Croydon
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Jamie (@JamieSenitt) reported from Kingston upon Thames, England@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Kevin84 (@turvey84) reported from Crawley, EnglandWhat a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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brighton (@brighton_2019) reported from Crawley, England@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Tania Hinds (@TaniaTells) reported from Lambeth, England@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Craig McRae (@craig_mcrae) reported from Lambeth, England@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Sam Tucker (@samgwentucker) reported from Lambeth, EnglandHey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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S@NDY🙋♀️ (@sandy118118) reported from Croydon, England@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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dazz ii am (@dazzgedd73) reported from Spelthorne District, England@EE can you confirm why we have no signal in our area today TW16
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I am Robin (@robinhamilton77) reported from Esher, England@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Andrew Dacre (@AndrewDacre) reported from Crawley, EnglandHi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Reynolds (@AnnReynold73527) reported@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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LR (@liamgoddardxo) reportedI’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯
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Ann Reynolds (@AnnReynold73527) reported@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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Tony Moore (@tonymoore1) reported@EE service just stopped for no reason ? Croydon area
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Ann Reynolds (@AnnReynold73527) reported@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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Jenny Drew (@JennyDrew29) reported@EE Since a tree took out phone lines in our area during Storm Claudia, our broadband service keeps dropping down to barely anything. Are there still issues in the CW12 area that someone needs to look at? We have never had any issues before.
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Ann Reynolds (@AnnReynold73527) reported@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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Chris Slegg (@ChrisSlegg) reported@EE Thanks. I did raise a complaint and EE appears to have closed it without good reason. I will continue to try to get to the bottom of what’s happened here. It would be great if you’d work with me to do so, if you genuinely care about stopping others falling foul of this scam.
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Chloe Linley (@chloelinley1998) reported@O2 @vodafone @EE None of your departments are willing to support so that doesn’t surprise me! Keep the discrimination alive! 50 minutes on hold and then your customer service reps disconnect fantastic job guys 🙏 FB and insta bots refuse to help also. OFCOM it is
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Jenny Drew (@JennyDrew29) reported@EE Since a tree took out phone lines in our area during Storm Claudia, our broadband service keeps dropping down to barely anything. Are there still issues in the CW12 area that someone needs to look at? We have never had any issues before.