EE

EE Outage Report in Great Bookham, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Great Bookham, Surrey, England 01/17/2026 13:20

January 17: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Great Bookham, Surrey, England

The most recent EE outage reports came from the following cities: London, Mitcham, Croydon, Woking, Purley, Weybridge, Leatherhead, Sutton, Coulsdon, Crawley, Godalming, Dorking, Epsom, Guildford and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • horseygin ginny young (@horseygin) reported

    @daveblueallover @EE Its because ee say they are the uk best when in fact trustpilot say they are pretty crap, as demonstrated by 70% giving them 1* ? Just switched to talk mobile, better coverage, free eu roaming and 25% cheaper #winwin

  • PaulWorswick Paul Worswick (@PaulWorswick) reported

    Who else has problems with the EE network failing? There are 2 people in our house both with an EE contract and both have similar problems, not just in the house. @ee

  • kaitmilligan kaitlin (@kaitmilligan) reported

    @EE im a new customer but i’m going to be switching the minute i can because i was misinformed when signing up and now i can’t even buy a phone from you when mine broke because of “the system”

  • eddiehulme Eddie Hulme @eddiehulme@mastodon.world (@eddiehulme) reported

    Descision made. Phoning @EE Today to give notice after 6 years am quiting at end of contract. £74 a month 1 bar. EE not best network where i live. Use my own and others wifi. Upgrades always expensive. Moving to @SMARTYMobileUK sim only which uses 3 and will only cost me £15

  • slw91 Sam ♡ (@slw91) reported

    @EE Hi my partner and I have had no signal in our house for 2 days now. Literally nothing, no bars no 5g/4g. No reported outages either. What’s going on please?!?

  • JRlovesxbox Ghost 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JRlovesxbox) reported

    @EE Youve been charging me for a service your not providing me with anymore even know my contract has ended ?

  • zeebrems Zeebrems (@zeebrems) reported

    @EE has the worst service I have had from a mobile provider.Had a bolt on for travel abroad which I apparently cancelled by “text” with no email or letter to confirm changes. £800 bill last month thought it was all settled and now I’ve had another bill for £320.AVOID AVOID AVOID

  • yanic1965 Iain Morrison (@yanic1965) reported

    Received letter from @EE telling me my bill is going up 14.4% inflation plus 3.9% shamelessly exploiting people tied to contracts, corporate racketeering at it's worst, really tempted to tell them where to shove their contract after 23 years

  • _CLChapman_ Charlotte Chapman (@_CLChapman_) reported

    Hi @EE currently abroad (in France) and can’t connect to any French networks. Data roaming is switched on on my phone. All the support articles say to text ROAMING to 150 but of course that won’t work from here. Please help! 🙏

  • lili_floras LF (@lili_floras) reported

    @EE If Virgin Media is doing the same, but allowing the clients to terminate their contracts without early exit fees, in light of the price increases. I assume EE customers have the same option??