EE Outage Report in Great Bookham, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Great Bookham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Crawley, Mitcham, Woking, Purley, Weybridge, Leatherhead, Sutton, Coulsdon, Godalming, Dorking, Epsom, Guildford and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aboy
(@FranklyUk) reported
An @openreach engineer repaired my @EE Broadband which was 49mg instead of 59mg which it once was. He found a faulty wire and repaired it. Line jumped to 59mg for about an hour or so then dropped back down to 49mg. EE not sending back engineer because fault 'fixed' ? @MarcAllera
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Rory Butler
(@RoryButlerMusic) reported
@EE I've been onto support using MyEE, and they didn't really help. Unless the general service improves, there's not much that can help. No hardware issues or problems with my settings, so it's just bad mobile data on your end, I think.
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Stewart Rowe
(@Stewart_1592) reported
@EE hi there. Joined via the store on Saturday, awaiting mobile number coming across from bt mobile. As I am a bt halo customer at the address the bt sims at I was able to get double data and 10% off. Received a bill today with full price and Iv not got my double data. Thanks
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Pauline
(@cricket_paul) reported
@SimonWardMusic @EE @Ofcom I had this very issue with Vodafone some years ago. Infuriating, but if I remember correctly it was actually written in the contract that I had to give a month notice even though expired🤔😤.
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Paula m
(@PaulaRossi47) reported
@EE I sent a message earlier saying I had a message saying they were probs in my area and it would take 16hrs ? gosh I gad same message recently . What is the issue in my area ? LE19 4NW thanks..
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(@alexletsroll) reported
@EE hi, I just locked myself out of my SIM and need my PUK code. In need of getting my data back ASAP, please help!!!
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Kelly Anne Thomson
(@Kelly270188) reported
@EE went to your Telford store with a hardware issue. Needed phone fixing asap. Told to go to Apple Store and we would cover cost with proof of repair. Now £169 out of pocket and being told you won’t pay for repair. I’m in EE warranty. Unacceptable.
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Rahul Bahadur
(@rahulbrk) reported
How can you guys close the conversation without even sorting out my issue @EE #worstuknetwork
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Greg Richards
(@GregRic61442632) reported
@Steph35419631 @O2 @EE I wouldn't bother, EE is shockingly bad at the moment. Just do a search on social media it will confirm it all and today they slammed there customers with a 14.4% plus 3.9% price increase.
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ForestsFlowers
(@ForestsFlowers) reported
@EE First a salesperson took a contract without my permission, then I was told a manager would contact me, then I was told my case had been closed without resolution, then contract was finally removed, was told loyalty team would contact me and this was a lie AGAIN.