EE Outage Report in Great Bookham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Great Bookham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent EE outage reports came from the following cities: Guildford, London, Croydon, Crawley, Mitcham, Woking, Purley, Weybridge, Leatherhead, Sutton, Coulsdon, Godalming, Dorking, Epsom and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dotty
(@d1anes) reported
@EE why does my non smart mobile and my friends non smart mobile now have issues? The issue is when we make outgoing calls, it rings the person answers and they cannot hear us. This was all working before.
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Jay P
(@Jay22uk) reported
@EE Why is my 5G so slow today? Barely 1mb
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Lee Symons
(@leesymons) reported
@EE why is your data service much worse than usual in BB10 4 area? I know it's normally poor but it's just unusable recently.
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Big Ears
(@The_DoC_66) reported
@EE Thanks Caroline. £9 a month increase is HUGE. 14% increase in my monthly mobile phone bill. Customers will take this into consideration when contract renewal comes up. Especially as we expect inflation to go down.
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Agris Bečmanis
(@Lanankuras) reported
@EE never ever order, preorder anything from EE into for pickup in their stores. EDINBURGH princes street not giving a thing about SamsungS23U. PS5 ADD on pickup in store. Nothing mentioned even about what to get it out. Juat because of DPD know theres stuff in store 1/2
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Jolashwood 💙
(@jolashwood) reported
@EE I would like to speak to someone in management ASAP. After numerous phone calls/emails over the last THREE MONTHS, EE continues to take money from my account for an additional line that I never requested/never used. There seems to be some incompetency in cancelling this line
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Warren Harris Golf Coaching
(@WHGolfCoaching) reported
@EE I appreciate an inflation increase is inevitable, but I don’t expect you to take the mick of a very long standing customer in increasing my bill by nearly double the inflation rate. Not on.
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Carl MB
(@AirForce_Carl) reported
Never had a sim issue. @EE invites me to upgrade at no extra cost which I do incur charges of £88… which then cause my bank to charge me for using an arranged overdraft! You couldn’t write it. Can you please contact me EE there is some unnecessary confusion regarding my plan
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Chloe
(@Chloestrawfs) reported
@RichieUK_TTV @EE It’s a joke! Never had a price increase when I was with Vodafone! Think il go back to them! A contract is an agreed price not changing it when you feel like it l!
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Mikey Wooster
(@MikeyWooster) reported
Hi @EE, I’ve just received a text saying that from tomorrow our phone service may be affected for 7 days and to activate wifi calling so we can receive texts and calls. Just curious, what do we do if we’re not going to have ready access to wifi for that time?