EE Outage Report in Great Bookham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bookham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Epsom, Purley, Crawley, Guildford, Sunbury-on-Thames, Kingston upon Thames, Woking, Worcester Park, Feltham, Carshalton, Horley, Thornton Heath and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Internet | |
| London |
||
| Croydon |
Internet | |
| London |
Phone | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Kevin Nolan
(@knolanuk) reported
from
Lambeth, England
@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE please could you help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mikhail T
(@mjtfreeze) reported
@EE yall want to install morr masts in South Croydon? Can't make/recieve calls or use data in my own home. I had to buy @BT WiFi hotspot to check emails at home. I'm paying contracts to have no service?
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Matt
(@mattfrost84) reported
@EE Eventually. I can tell they were busy as they just told me how much it would be to terminate early. No attempts at retention.
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🏴-SynK R-🏴
(@SynK_R) reported
@EE You here to help? Do you know the meaning of help? You are EE. No other network that ignores you the most. The most reliable network?. The best network? How do you state such things when everything you do is total opposite?
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Nath
(@Nkalyan1) reported
@EE It's all sorted itself out now. It seems to have been a national outage. It's funny because as Facebook, Instagram and WhatsApp went down. So did EE
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Neil White
(@neil853) reported
@EE I have an Apple Watch contract that’s came to an end I’d like to cancel how do I do this easily?
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benbobsheff
(@benbobsheff) reported
@EE Still waiting on confirmation on my order. Keep getting fobbed off when I call support.
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capone_38
(@ln_capone) reported
Anyone else have ee broadband if so has your broadband gone down @EE any chance of letting me know how to fix this.
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Javier Holguera
(@javierholguera) reported
@EE I can’t connect to the underground WiFi. I’m a PAYG customer that has been topping up more than 5£/months for years. How can I fix it? Texting “EEWIFI” to 9527 didn’t work. Thx
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
And now 6 hours later, no reply to my tweet @EE. Perhaps my Mum should change mobile and broadband supplier - not impressed with your customer service at any level today!!
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Matt // elkz 🕹️Tales of Arise
(@notelkz) reported
@EE I'm not, no. But I've just spent the day with no connectivity which was no help at all. What am I paying £100 a month for?