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EE Outage Report in Great Bookham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Great Bookham, Surrey, England 02/13/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Great Bookham, Surrey, England

The most recent EE outage reports came from the following cities: Croydon, London, Dorking, Epsom, Purley, Redhill, Chertsey, Wallington, Coulsdon, Woking, Leatherhead, Crawley, Ashtead, Merton and Shepperton.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsP_A Debra Patterson (@MrsP_A) reported

    @EE THREE complaints now, and still no resolution. Who is training your staff? They're confrontational, contradict themselves, and call the customer a liar. I'm really very unhappy. Oh, and I'm a customer service training manager of 20+ years, so know what I'm talking about.

  • AasimSaeedPPP Aasim (@AasimSaeedPPP) reported

    Hello @EE broadband keeps dropping with no fix, no RCA, no ETA, no workaround. Last year you wrongly damaged my credit file. This is unacceptable. @Ofcom please take note. #ConsumerRights #OFCOM & to make it worse no signs of remorse.

  • Graham0101 Restart IT (@Graham0101) reported

    @EE I'll check the networks. Weird thing is SMS and mobile data is working fine, just calls that are the issue.

  • RachelUndercovr RachelUndercover 📚 (@RachelUndercovr) reported

    And it's down again... for crying out loud @EE sort out your broadband. And no it's not my end. Yes I've restarted, and tried different locations/devices.... just fix your network

  • simonlevans simon le vans is on BlueSky (@simonlevans) reported

    @EE Why of the many ways to complain do you not have an email address? There’s not enough room for my complaint on the online form.

  • MazloomRizvi Mazloom Rizvi (@MazloomRizvi) reported

    @AasimSaeedPPP @EE @Ofcom I have received the worst coverage during the last few months at home, and no one has even apologised for that. Three Mobile used to refund the whole month's charges.

  • ModsViper harvina | shtwt (@ModsViper) reported

    @EE fix your ****** customer service I've just been on the phone to your customer support and I asked for a call back I then get the call and transfered to someone they did not know their product I then asked for a supervisor they refused and were being rude but because the way

  • _d_o_x_a DOXA (@_d_o_x_a) reported

    @EE Your support abroad is insufficient - unable to make calls or texts and your AI bot keeps guiding me to call you. I’ve tried several times to be redirected to a real person to no avail. I pay a daily roaming charge but can’t text or call.

  • _d_o_x_a DOXA (@_d_o_x_a) reported

    @EE I’ve done this but only had an AI bot which was not addressing my issue and repeatedly kept telling me to call EE (which I can’t do)

  • Graham0101 Restart IT (@Graham0101) reported

    @EE I couldn't connect to any other network 🙁 but my wife's just came back and hers works, so I'll call support using her phone, ta