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EE Outage Report in Great Bookham, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Great Bookham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Great Bookham, Surrey, England 12/21/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Great Bookham, Surrey, England

The most recent EE outage reports came from the following cities: London, Godalming, Dorking, Croydon, Crawley, Epsom, Weybridge, Guildford, Reigate, Cobham, Woking, Byfleet, Redhill, Coulsdon and Purley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Great Bookham, England

Latest outage, problems and issue reports in Great Bookham and nearby locations:

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • djwskyblu David Walker (@djwskyblu) reported

    @EE Your Customer Service is usually exemplary. Not today! Absolutely abysmal. I spent a long time on the phone earlier to EE in Ireland and was given totally wrong information. My password was changed and I’m now locked out of my app. I’ve sent 2 DMs to you today - HELP PLEASE!

  • zem2005 sean (@zem2005) reported

    @EE Signal still bad. Still no reply. But one things not changed, ee still crap!

  • c74nicky Agent 3-7™ (@c74nicky) reported from Glasgow, Scotland

    @EE your service is truly appalling. Not got even enough signal currently to call you. Keep getting cut off. Any ideas????? Joke.

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @EE before I buy anything else I need to know if anything has gone from my bank account, as YOU HAVE TOTALLY IGNORED ME FOR THE LAST 2 DAYS NOW SAY I NEED TO BUY SOME DATA IF YOU HAD DONE YOUR JOB CORRECTLY I WOULD NOT HAVE A PROBLEM #ATTROCIOUS #CUSTOMER #SERVICE

  • psmith_uk paul smith (@psmith_uk) reported

    @EE I'm in a good signal area according to the signal strength maps. In practice in doors I am lucky to get a bar at all; good job I have wifi calls.

  • Nadiab_xo Nadia 💁🏻‍♀️ (@Nadiab_xo) reported

    Why do I never have signal plz @EE do yous just want me to get a new phone? I’ll take a free one xo

  • distantshipsmok sammie (@distantshipsmok) reported

    @EE hi I need to cancel my contract as it's almost finished and I'm no longer in the UK, but I'm not sure how to from within the EU?

  • VikiCarter_ viki (@VikiCarter_) reported

    @EE I've paid for 2 months of home broadband that hasn't been working - still, no one has come out to help. Luckily, I'm at the end of my contract and won't be renewing, but I'm seriously disappointed and would like to have a refund resolved

  • RMcHattie Ross McHattie (@RMcHattie) reported

    @EE Mark spoke with Ee on phone today and issue seems to be your online system says it’s failed even when request as gone through so should be all good now.

  • mcderanged McDeranged (@mcderanged) reported

    @EE what is happening in the L9 area I have had constant problems with my broadband for last few weeks, signal keeps dropping and returning many times an hour