EE Outage Report in Great Bookham, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Bookham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Great Bookham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Great Bookham, Surrey, England
The most recent EE outage reports came from the following cities: London, Godalming, Redhill, Coulsdon, Croydon, Woking, Crawley, Purley, Guildford, Twickenham and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Godalming |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Great Bookham, England
Latest outage, problems and issue reports in Great Bookham and nearby locations:
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Anim
(@DNowak26) reported
Did someone of you lost signal two days in a row between 11:30pm - midnight? @EE #eebroadband #eeuk
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Paul Millington
(@PaulMillin41514) reported
@EE Mother in law lives in Gt Yarmouth I in Birmingham. She’s 93 and lives alone. Just had full fibre installed plus new landline in past few weeks. Twice now landline not working and engineer been out. I can’t sort since I no longer appear as 3rd party access. Which I have been.
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Niki
(@BloatedNikNak) reported
@EE 28th June ‘25 - The date I placed an order for EE broadband, 14th July my service went live, but I am yet to receive the Smart Hub Plus. multiple times I’ve called and got nowhere, was expecting a call back tonight, didn’t happen. What am I to do? 😡
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United We Stand
(@DJT0602) reported
@EE how can I contact to return a router. Arranging this remotely so need a bag sent to address but EE provides no ability to contact them. No email, chat or working number (always 'temporarily unavsilable') Worst customer service I've come across.
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Louise Doherty
(@Loulou_D900) reported
@EE I have spoken to the team and also raised a complaint and had no communication or update today regarding either a resolve for the issue or the complaint. EE has my details, are you suggesting I spend another evening trying to get this resolved and it’s my responsibility to chase?
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CCBaxter
(@ccbaxter) reported
Working somewhere with wifi . Saw the sign @EE network was showing as available. As soon as I sign up for 24hrs access. Now getting messages of being out of range? When it dies finally connect getting not secured no Internet. What a convicted.
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Louise Doherty
(@Loulou_D900) reported
@EE This issue is not fixed. I have had no service signal on my mobile since yesterday morning. I spent 3hours with one of your operatives yesterday and still no update or service today- this is abysmal. Please advise as to the signal issues. I have tried troubleshooting suggestions.
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LFC7610🔴
(@LFC7610) reported
@EE , I'll add you onto the list alongside @parcelforce Parcel force employ robbing ******* , and your customer service is absolutely ******* terrible !!!! I will be cancelling all my contracts with you , and I will never use parcel force again Absolute ******* jokers 🖕🏻🖕🏻🖕🏻
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chris cresswell
(@chriscresswell) reported
@EE firstly I am not alone, according to staff in your shop they have lots of customers coming in unable to log on, and when i call customer service there's a 30 minute wait, so I'm not going to waste my time ringing another number and I'm going somewhere else, O2 looks good
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Paul
(@paul_miller78) reported
My network provider is @EE (supposed to be the best) when I get into city centre Manchester it's absolutely shocking. I'm working on the towers they have basements go down to B1 no signal yet 2 of the lads 1 on @O2 the other one @VodafoneUK can go to B2 still get a signal. Smart