EE

EE Outage Report in Chessington, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chessington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chessington, Greater London, England 12/12/2025 05:10

December 12: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chessington, Greater London, England

The most recent EE outage reports came from the following cities: London, Paddington, City of London, Wandsworth, Islington, Croydon, Southwark, Guildford, City of Westminster, Tower Hamlets, Hammersmith, Kensington, Reigate, Cobham and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomCity of London Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chessington, England

Latest outage, problems and issue reports in Chessington and nearby locations:

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • bukkushan 🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • KarenSm68145774 Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • RicciQueens Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • davidoxley1982 David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesChadburn1 James Chadburn (@JamesChadburn1) reported

    @EE I have an issue with my phone but can't call you on 150 as it's saying 'emergency calls only'. Your website says my account has been temporarily suspended due to an unpaid invoice, but when I click on the latest invoice it says it's been paid!

  • RichHickson Richard Hickson (@RichHickson) reported

    @EE Hi Jess, It seems the code generated to unlock the device doesnt work. Ive tried five times and have five more tries. Anything you can suggest?

  • GOLDYJ Jacob Goldsworthy (@GOLDYJ) reported

    @btsport I've just ordered BT Sports monthly pass for £25 - I already have BT Sports Ultimate via @EE - But as the big screen is no longer available with EE. The package isn't letting me watch, says I need to upgrade to watch on my PC, can you help?

  • robwest78 Rob West (@robwest78) reported

    @EE after praising you for customer service you have charged me £6.59 for a customer service call!! So according to money saving expert I can claim this back through small claims court if you want it to go that far!! It’s a small amount but it’s the fact of the matter!!

  • ArlestonWatch Arleston Neighbourhood Watch (@ArlestonWatch) reported

    @EE That's ok no problem at all The message has been deleted now, sorry!

  • wallsxamnesia ebba cant follow bc follow limit🌫 (@wallsxamnesia) reported

    @EE @LiamPayne @LiveOnTheRound well it doesn't work in my country ugh

  • Kyr__n ky.🇯🇲 (@Kyr__n) reported

    @EE hey EE I have no service whatsoever, data or for calls. is the network down? I can’t even call 150 for assistance

  • desgilbey des gilbey (@desgilbey) reported

    @EE 07805050958 is showing as being on your network, had a call this morning about my NI number. Its a scam.

  • Davemurray257 Dave Murray (@Davemurray257) reported

    Absolutely shocking service from @EE worst customer service ever!

  • Real_Alex_Y Alex (@Real_Alex_Y) reported

    @EE I just enabled BTSports on my pay monthly EE account and was supposed to get 3 months free, but you have charged me! Please can you help?