EE Outage Report in Chessington, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chessington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chessington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chessington, Greater London, England
The most recent EE outage reports came from the following cities: Weybridge, London, Croydon, City of Westminster, Paddington, Hounslow, Hammersmith, Islington, Tower Hamlets, City of London, Wandsworth, Fulham, Southwark, Epsom and Purley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Chessington, England
Latest outage, problems and issue reports in Chessington and nearby locations:
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Teyeem
(@Teyeem1) reported
@EE Soooo..I get charged £100 excess fee for losing my phone fair enough. Having a little crack on the bottom of my screen excess fee is also £100! Honestly cant wait till my contact is up so i can leave this greedy company. Your more money focused than delivering a good service!
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Its a Type1derful Life
(@Itsatype1derful) reported
@EE when are the network issues in CF41 going to be resolved. I pay over £100 for 5 lines and none of us can make or receive calls and this has been happening for almost 2 months. I would call you to discuss but I haven't got network coverage!!
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Jessica Lea
(@JesscaLea) reported
@leestoker1984 @EE I'm sorry youre having issues too. I thought my timekeeping was bad but honestly, the amount of times I've heard it'll be fixed in so many days and then it's dragged on for THREE MONTHS. That's almost 13% of my contract with them. Not good enough really is it?
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𝗟𝗲𝗲 𝗚𝗹𝗮𝘀𝗯𝘆
(@leeglasby) reported
@radiogoldsmith @EE I was with EE for over 10 years but couldn't offer me anything when I wanted to upgrade. New customers were getting better service, so I said goodbye.
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Susie
(@sonicsusie) reported
@EE ..24/hours of dancing through hoops and still no decent customer service from EE.....be aware people!
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Nimisha Patil
(@nimtim) reported
@signalapp I'm still unable to register on the @signalapp 😓 Is it still a carrier problem in the UK? @EE
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Sean Goldsmith
(@radiogoldsmith) reported
After the awful customer service I had from @EE at the start of the original lockdown it’s a pleasure cancelling 2 of the 4 contracts I’ve got. I Will cancel the other 2 as soon as I can. 13 years loyal custom gone because they wouldn’t help with a simple request back last March.
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Jessica Lea
(@JesscaLea) reported
@leestoker1984 @EE Especially when we're more reliant than ever on the internet, working from home, unable to see people in person.. to blatantly lie to people rather than managing expectations is awful and unethical @EE
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Lee Stoker
(@leestoker1984) reported
@EE @btsport I’d love to but as @EE have left us with no internet for 18 days (no closer to a resolution than day one despite being told by their staff on more than one occasion it was being done that day or the next) I can’t.
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Stuart Davies
(@studavies1982) reported
@radiogoldsmith @EE I don’t know where you’ve decided to go but I received horrendous customer service on multiple occasions from them. I’ve had 2 contracts for 4/5 years now with @VodafoneUK and never looked back