Hyperoptic outages and service status in Wood Green, England

Problems in the last 24 hours in Wood Green, England

Hyperoptic signals over the past 24 hours, with local activity from Wood Green, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Wood Green, England and nearby areas
• Service-wide baseline

Live Outage Map Near Wood Green, England

The most recent Hyperoptic outage reports came from the following cities: London, Wembley, City of London, Southwark, Southall, Hammersmith, Newham, Ilford, City of Westminster, Harringay, Hackney, Islington, Kensington, and Stanmore.

City	Problem Type	Report Time
London	Internet	20 hours ago
London	Internet	1 day ago
Wembley	Internet	2 days ago
London	Internet	2 days ago
City of London	Wi-fi	5 days ago
Southwark	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Wood Green, England

Latest outage, problems and issue reports in Wood Green and nearby locations:

• 
  WhyIsItBuzzing (@BuzzingWhy) reported 12 minutes ago from Richmond, England

  Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

• 
  Kapali (@chawlakapali) reported 13 minutes ago from London, England

  @HyperopticCS @Hyperoptic And being in customer support you should have some respect for GDPR. That’s the reason I did not post people’s names. I have their full addresses with@post code if only u cared to DM n ask. #unethicalHyperoptic

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 16 minutes ago from Harrow Weald, England

  @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

• 
  Kapali (@chawlakapali) reported 16 minutes ago from London, England

  @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

• 
  Henry (@erossiniuk) reported 19 minutes ago from Wandsworth, England

  @Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?

• 
  Henry (@erossiniuk) reported 19 minutes ago from Wandsworth, England

  @Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling

• 
  aeris daddy (@thekuntz69) reported 20 minutes ago from Barnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

• 
  Gezgin Kiz (@hamidetekin) reported 31 minutes ago from Stratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• 
  Denis O'Regan (@TheDenisORegan) reported 33 minutes ago from Hammersmith, England

  @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

• 
  Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 45 minutes ago from Harrow Weald, England

  @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

• 
  Mark Kelly (@GlueWhichBinds) reported 46 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  aeris daddy (@thekuntz69) reported 47 minutes ago from Barnet, England

  Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

• 
  aeris daddy (@thekuntz69) reported 47 minutes ago from Barnet, England

  So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

• 
  LUCA (@Gianluca_Leo) reported 49 minutes ago from Barnet, England

  @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

• 
  LUCA (@Gianluca_Leo) reported 49 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

• 
  Fursecroft (@Fursecroft) reported 51 minutes ago from Paddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

• 
  Denis O'Regan (@TheDenisORegan) reported 51 minutes ago from Hammersmith, England

  @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

• 
  aeris daddy (@thekuntz69) reported 56 minutes ago from Barnet, England

  And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

• 
  Nuclear Summer (@lizardUnicorn) reported 58 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• 
  Denis O'Regan (@TheDenisORegan) reported 59 minutes ago from Hammersmith, England

  @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 8 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  EKO (@EKOcasts) reported 9 minutes ago

  @heyimtwiggy @Hyperoptic Booked @TeamEndpoint studio for desk tomorrow cause there's "no expected resolution timeline" just a guess of 3 days 😭😭

• 
  Greg Thomson (@gregthomson31) reported 11 minutes ago

  Another Sunny day means another @Hyperoptic outage incoming!

• 
  Milo (@MrRoflWaffles) reported 12 minutes ago

  hyperoptic is actually the worst internet provider in the UK, I have had internet issues for TWO MONTHS and their email support is nonexistent, been ghosted for weeks at a time, keeps stopping me doing my job. so frustrating aaaaaaaaa 😩

• 
  Amit Kumar Jha (@iaktech) reported 15 minutes ago

  Hey @Hyperoptic do you understand people have better things to do than waiting on a call with you for an hour only to hear that you’re incompetent in fixing anything. You’ve the worst customer support I have ever experienced.

• 
  Xeu (@Xeu_uk) reported 16 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  Impossible (@Neverwasneveris) reported 18 minutes ago

  AnY ONE ELESE @Hyperoptic Internet down? #hyperopic

• 
  Mart Murphy (@martmurphy22) reported 21 minutes ago

  @Sudonte_ Awful. Moved from #hyperoptic and absolutely dismal from @skybroadband and @skytv via their puck streaming which only works half the time. Can't wait to change.

• 
  ells🦋 (@ells_afc) reported 26 minutes ago

  @Hyperoptic diabolical service. Approaching 48hrs with little to no service. Issue claimed to be fixed for it to stop working again 2 hours later. No estimated timeframe for resolution.

• 
  onlyatroller (@onlyatroller) reported 28 minutes ago

  @MrRoflWaffles Hyperoptic are actually evil. Only a few months ago they charged me £600 to cancel after I got fired from my very first job I had to move into the city for. I lost my flat and among other things left THOUSANDS in debt and had to move back to an unideal situation. I’m only 22 btw.