Hyperoptic Outage Report in Wood Green, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Wood Green, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wood Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (70%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wood Green, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: City of Westminster, London, St Albans, Hampstead, Waltham Forest, Newham, Islington, Ilford, Wandsworth, Kensington, Wembley, Southwark, Hackney, Poplar and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
TV | |
| London |
Internet | |
| St Albans |
Internet | |
| Hampstead |
Total Blackout | |
| Waltham Forest |
Internet | |
| Newham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Wood Green, England
Latest outage, problems and issue reports in Wood Green and nearby locations:
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Alcock
(@23AaronJoshuaa) reported
@HyperopticCS Kindly note that I’ve had to make this social media account because your official channel isn’t working. Live chat is down. Phone calls cut off. Hyperoptic seem to be quick enough to use this channel when they are boasting of how marvellous they are…
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shreerao
(@shreekpkun) reported
@HyperopticCS @Hyperoptic @HyperopticCS : Pathetic service, tried reaching u via mail/call no luck.. Net is down from yesterday afternoon and where is the regular update? Do you have any ETA or not?
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rebekah ford
(@rebekahford) reported
What the hell @virginmedia sw9 broadband down again in the same week!!! On and off all month. This is not on. Will be looking at @hyperoptic if you don’t fix this issue.
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wii_b
(@wii_b) reported
@HyperopticCS @hyperoptic the network has been down for 27 hours since yesterday afternoon. What happened to your service? no reply from email, no answer in phone. The so called “planned engineering work” was also 2 hours ago. When can you fix the issue ?
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Isaac
(@_youfoundisaac) reported
Not @Hyperoptic @HyperopticCS ignoring messages and calls because their service is going to **** and have zero planning abilities in getting it fixed. Madness. At least be honest with customers and set expectations.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Ace Black
(@LivingLegend_AB) reported
@Hyperoptic you lot have had me on hold for time pick up the damn phone
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Davey Dave
(@daveee852) reported
@Hyperoptic @ChooseUK Dear Hyperotic, I got fired today because I missed an important meeting this morning due to the internet outage in NW9. You guys have ruined my life. I still got a mortgage to pay and two kids to raise. How will you compensate my loss?
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Dennis Runz
(@dennisrunz) reported
Hurry up @Hyperoptic. It’s been well over a year since installation in the building started and fibre cables still dangling off the wall. About to enter another broadband contract with another provider as it’ll probably never happen. Let’s see if @CommunityFibre can do it better.
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NDRJNR 🇬🇧🇯🇲🇮🇳
(@NdrJnr) reported
@thekuntz69 @HyperopticCS @Hyperoptic The service we as Beaufort park residents are experiencing is down right shocking. An update pertaining to the issue needs to be reported sooner rather than later!