Hyperoptic Outage Report in Wood Green, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Wood Green, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wood Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Live Outage Map Near Wood Green, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Newham, London, Islington, Ilford, Wandsworth, Kensington, Wembley, Southwark, City of Westminster, Hackney, Poplar, Camden Town and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Total Blackout | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Wood Green, England
Latest outage, problems and issue reports in Wood Green and nearby locations:
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Hugo Parreiras
(@hugo_amp) reported
@HyperopticCS @cruindggn @Hyperoptic Well I called! Left waiting for 30 minutes yesterday, 40 minutes today! Also raised a support case on the website. What I got? Nothing! No update and worse, no acknowledgement. So unfortunately, admin, you are out only PoC at the moment.
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Ryan Murton
(@ryan_murton) reported
@olinewton Had Virgin Media for past 4 years in old place, the worst provider/internet I've ever had. Had Hyperoptic for 6 months in new place and it's absolutely flawless & cheaper. It's incredible!
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RG90
(@RamGam90) reported
@HyperopticCS @ofcom the residents of Beaufort Park demand that @Hyperoptic be investigated for this issue. The lack of customer support is unheard of!
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RG90
(@RamGam90) reported
@HyperopticCS @Ofcom we've been more 24 hrs without internet connection, @Hyperoptic shut down their live support centers and they announced 4 hrs that an engineer was on site... No sight of the engineer and no ETA/updates. We need compensation and this to be investigated!
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MoonshotSw@9
(@moonshotswag) reported
@wong_jim @HyperopticCS @Hyperoptic this is ridiculous and getting out of hand. Connection went down yesterday and still no real information. Might be a good time to revisit another ISP
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shreerao
(@shreekpkun) reported
@HyperopticCS @Hyperoptic ) Internet connection has been down since around 4:30 yesterday afternoon. Any idea when it’s coming back on? Location: NW9
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RG90
(@RamGam90) reported
@hyperoptic almost 24 hrs without internet connection and customer support not giving any ETAs. Worst provider in the UK.
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🫧Sandra🫧
(@Sandra_xoxx) reported
@Hyperoptic @ChooseUK So called “overall winner”…for what? Ur recent post should be replaced w info abt when the internet will get back in service in NW9! I’ve been trying to reach u over the phone for 2 days now - no luck, no info… no internet!
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janejane
(@janejan28896854) reported
@HyperopticCS @Hyperoptic Worst experience ever. My internet has lost connection for 3 days. No one picks up the phone call. No reply to the email although it says it will reply in one business day. Even the live chat was turned down from yesterday. How ridiculous it is! !