Hyperoptic outages and service status in Wood Green, England

Problems in the last 24 hours in Wood Green, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Wood Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wood Green, England

The most recent Hyperoptic outage reports came from the following cities: Hackney, Islington, and Harringay.

City	Problem Type	Report Time
Hackney	Wi-fi	4 days ago
Islington	Internet	5 days ago
Islington	Internet	6 days ago
Hackney	Total Blackout	6 days ago
Islington	Wi-fi	6 days ago
Harringay	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Hyperoptic Issues Reports Near Wood Green, England

Latest outage, problems and issue reports in Wood Green and nearby locations:

• 
  LUCA (@Gianluca_Leo) reported 8 minutes ago from Barnet, England

  @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

• 
  Steve Race (@steve_race) reported 8 minutes ago from Islington, England

  @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

• 
  Stamford Hill Estate (@FOSHgardens) reported 11 minutes ago from Hackney, England

  @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

• 
  LUCA (@Gianluca_Leo) reported 14 minutes ago from Barnet, England

  FYI, never use @Hyperoptic

• 
  Stamford Hill Estate (@FOSHgardens) reported 19 minutes ago from Hackney, England

  Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

• 
  aeris daddy (@thekuntz69) reported 21 minutes ago from Barnet, England

  And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

• 
  aeris daddy (@thekuntz69) reported 24 minutes ago from Barnet, England

  Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

• 
  Stamford Hill Estate (@FOSHgardens) reported 44 minutes ago from Hackney, England

  From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

• 
  aeris daddy (@thekuntz69) reported 48 minutes ago from Barnet, England

  So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

• 
  Mark Kelly (@GlueWhichBinds) reported 52 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

• 
  aeris daddy (@thekuntz69) reported 54 minutes ago from Barnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ZoTacStreams (@TheRealZotac) reported 1 minute ago

  @theashrb I have toob for £25 for the last 4 odd years lmao its 900up and 900down but i get 1,000 up and down normally lmao, starlink and hyperoptic are total rip offs

• 
  Tracey Bird (@BirdTbird) reported 4 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  Paul Thompson (@tommo_68) reported 6 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.

• 
  Tony Costanza (@BarryDavid69562) reported 6 minutes ago

  @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

• 
  K (@Naleek_F) reported 9 minutes ago

  Problem with Smart elections is when my WiFi goes, I can’t turn off my bedroom light.. @Hyperoptic what’s happening

• 
  Dr Fọláshadé Adéyẹmọ ✌🏾❤️ (@afollypeperempe) reported 9 minutes ago

  @Hyperoptic You guys are the most unprofessional, unseasoned and terrible internet company I have come across. I terminated my account as I was moving home and you guys still have the effontry to be billing me and asking me for payment. ARE YOU MAD?

• 
  Iain Miller (@millimeep) reported 13 minutes ago

  @Hyperoptic internet has been down in Pimlico since yesterday evening, the last update was that an engineer was attending at 12:05 nearly 4 hours ago. What's happening?

• 
  Janaka Abeywardhana (@janaka_a) reported 15 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• 
  jess (@Jessicaah___) reported 17 minutes ago

  Hyperoptic is the WORST wifi ever

• 
  Ashwin Lokare (@AshwinLokare10) reported 20 minutes ago

  Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.