O2 Outage Report in West Drayton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near West Drayton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Esher, Kensington, Worcester Park, Wandsworth, Slough, Kingston upon Thames, Ascot, Barnet, Hammersmith, Ealing and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Esher |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
-
mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
-
shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
-
Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
-
Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
-
marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
-
💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
-
peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
-
marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
-
Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
-
𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
-
hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
-
Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
-
James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
-
MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
-
Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
-
Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
-
Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Bhuvan Bhaskar Jain
(@bhuvanbhaskar) reported
@O2 just experienced one of the most horrible and pathetic customer service during my last 45 mins of conversation with 9 different people where I was put on hold and transferred multiple times for a simple request
-
Andrew Orton
(@andreworton) reported
@O2 Any thoughts on a resolution yet, @O2 or @MarkEvansO2? I've been a customer of yours for a decade or two, and your Customer Service has gone appallingly downhill. I'm about to sign up with one of your competitors because your response has been inadequate.
-
Guy_Watson
(@GuyWats19378759) reported
@O2 been with you for 20+ years and due to two separate capita customer service reps, I have decided to leave. Shocking and shameful. They were severely disrespectful.
-
K-krafts
(@krafts_k) reported
@O2 hi.. does anyone in customer services respond to customers at all??
-
Taryn Diven
(@TarynRMT) reported
@Kewjonrichard @O2 @rosalyn129 I'm so sorry. What an awful situation. It is unbelievable how crooked this company is. Like me, my husband was with EE before he switched to O2. What a mistake. Now he is locked into paying for a service he isn't getting. I highly recommend EE for the future. Much more ethical.
-
Barry
(@Mr_B_OB) reported
Spent 5 hours this morning trying to make an international call. Phoned @O2 twice 2 check if my phone was okay: 1st call, they said everything was fine, 2nd call, they discovered they had put a bar on my calls. Their mistake. I suffered tho. Terrible company.
-
Liz Wears A Mask 💙
(@ejp72) reported
@O2 the 4g around London E2 is terrible. Between Blythe Street and Cambridge heath road is abysmal.
-
Victoria Butcher
(@butcher_vic) reported
@O2 please help! My husband has been told by the live chat to ring 202 to speak to a member of customer services about sharing data with our daughter. He has rung multiple times today and been cut off every time. How do we speak to someone who can help? It’s ridiculous!
-
clarice peterkin
(@xxClaricex) reported
@O2 is o2 down atm? I have no signal whatsoever and unable to receive/make calls or texts? 😕
-
Conor Wisson
(@conor_wisson) reported
@O2 how to I go with returning a contract without being charged the rest of the bill.I have rung your payment team who have failed to ring me back due to my card payment not being accepted but took my money for up front fees. I’ve been cut of now even tho the issue is on your end