O2 outages and service status in West Drayton, England
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around West Drayton, including 1 direct report.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Sep 8, 2:33 PM GMT+1.
- Total Blackout (67%)
- Internet (22%)
- Phone (11%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Drayton, England
The most recent O2 outage reports came from the following cities: Hammersmith, Ruislip, Slough, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Total Blackout | 1 hour ago |
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Hammersmith
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Internet | 4 days ago |
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Hammersmith
|
Total Blackout | 5 days ago |
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Hammersmith
|
Internet | 9 days ago |
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Hammersmith
|
Total Blackout | 11 days ago |
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Hammersmith
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Phone | 13 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Aik Saath (@AikSaath) reported from Slough, England@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Jack Aaron Davies (@jackaarondavies) reported from Richmond, England@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Bari Heer (@B_Heer84) reported from Wraysbury, England@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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peter (@peter33266430) reported from Slough, England@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandSo now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher McLarnon (@mclarnonc) reported@O2 dreadful service today and yesterday as I tried to resolve a faulty iPhone 17 bought on 19 July. This phone, one of 4 on my account, has a H/W problem but you are refusing to send me a replacement device. Why?
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🎗️Turnbull and Proud 🍉💚🏳️🌈🏳️⚧️ (@Dgooch66) reportedStill more AI drivel from @o2 instead of actual customer service, I will not deal with AI to sort out a problem of your making, advertise goods how your prepared to sell them don't try and flimflam customers or you'll end up losing them like you have in our case.
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Andy charman (@Andy_charman) reported@mattstingray @O2 Having exactly same issue for last 3 months and @O2 have done nothing!
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Noemie (@NoemieN22) reported@O2 why is your signal so poor in Cambridgeshire
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Sheldini (@sheldinij) reported@O2 You can get your management complaints team to resolve my issue
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Andy (@sadelta99) reported@O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here
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Lincs Lass (@Nmxx1734) reported@O2 Hi, are you having issues in the LN11 area (Louth, Lincolnshire)? The service checker says it's perfect 5G, but it really isn't! People are talking about it on the FB community pages. You can't get on banking apps, send or receive on WhatsApp or Messenger, nothing at all!
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Kirsty (@kirsty_32) reported@O2 really have the worst customer service. 6hours to chat to someone, missed them closing now will probably need to wait another 6 hours tomorrow 😡
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john (@jhargie4) reported@o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!
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@JUS DEE (@JUSDEE5) reported@_Greazemoden @O2 Looool I moved from Three to O2 about 10 years ago. Recently the network has been on some joke ting. I thought O2 was the best outta all of dem. KMT