O2 Outage Report in West Drayton, Greater London, England

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near West Drayton, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, and Esher.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	14 hours ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	4 days ago
Maidenhead	Internet	5 days ago
Wembley	Internet	5 days ago
Hammersmith	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

• 
  Nicky Sinclair PGA (@nickysinclair) reported 1 minute ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Rose Hinds (@RoseHinds) reported 1 minute ago from Kensington, England

  @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

• 
  hedara (@hedaramusic) reported 10 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  daisy (@daishughes) reported 10 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Stephanie Bennett (@StephsBubble) reported 12 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Stephanie Bennett (@StephsBubble) reported 15 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Martin Kay (@martinkay11) reported 24 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  Sarah 🧡 (@MissusWebb) reported 26 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Sachin Kumar (@sachink0201) reported 27 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  David (@daveya90) reported 28 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  Steve Hodgson (@SteveHodgson1) reported 36 minutes ago from Merton, England

  @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

• 
  Ari Gork (@arigork) reported 37 minutes ago from Barnet, England

  @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

• 
  Ari Gork (@arigork) reported 38 minutes ago from Barnet, England

  @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

• 
  Mark Harris (@markh4780) reported 39 minutes ago from Kensington, England

  @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 39 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Tom Mytton (@TMytton90) reported 45 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Steve Depeare (@depeare) reported 45 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Steve Hodgson (@SteveHodgson1) reported 51 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Nina Van Driel (@ninavdbennett) reported 56 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Nick Shuttleworth (@nickshuttle) reported 57 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  t (@1txma) reported 3 minutes ago

  @O2 Where do I write a complaint?

• 
  Pete (@1985Pete) reported 6 minutes ago from Crewe, England

  Is anyone else having network and mobile data issues? As soon as I leave WIFI I get “no service” instead of O2 and “E” for connectivity. At a push I get a low signal and very poor 3G. Raised it with O2 online support but impossible to speak to anyone about it ATM @O2 @Apple

• 
  Elaine :-) (@elainefelicity) reported 6 minutes ago

  @O2 I want to purchase insurance for my new device but its proving difficult to get hold of you on the phone. Any way you can help?

• 
  Lawrence Hurry (@LawrenceHurry) reported 8 minutes ago

  Can honestly say I’ve experienced some of the worst customer service with @O2 today. Numerous hours trying to get to the right department, being passed around, hung up on and staff making promises to call back and getting nothing. All because of errors on there online systems..

• 
  Bryn Bevan (@BrynBevan) reported 8 minutes ago

  @O2 @OakNational I’d just be happy with being able to use my phone anywhere!!! Rang earlier complaining that I’ve got little or no signal in my home town of 75,000 occupants and now it would appear that you’ve switched me off entirely!!! Can you send me two cans of beans and a piece of string?

• 
  ym (@YoungMarv_) reported 9 minutes ago

  @O2 is the worst company when it comes to looking after their customers i tell ya dog 💩 need to join @EE or @vodafone ASAP

• 
  Nicola Osmond-Evans (@nicola291) reported 13 minutes ago

  @O2 hey any other no’s we can use to call you as the ones on the website not working? - or email or messenger?

• 
  CreativityFromWithin (@CreativityFW) reported 13 minutes ago

  @O2 please can you cancel my disney plus subscription? Thank you

• 
  Greg_osaurus (@Grego_saurus) reported 14 minutes ago

  @O2 @ClaireLouise_D Fishing this one. O2 far better service. I got you @O2

• 
  Conor Wisson (@conor_wisson) reported 17 minutes ago

  @O2 If I can’t pay because of your system errors how am I having to pay almost £80 now.