O2

O2 Outage Report in West Drayton, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Drayton, Greater London, England 01/28/2026 17:15

January 28: Problems at O2

O2 is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Drayton, Greater London, England

The most recent O2 outage reports came from the following cities: London, Barnet, Slough, Hammersmith, Ealing, Southall, Wandsworth, Fulham, Hayes, Hounslow and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Phone
United KingdomBarnet Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • chris_reed Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • cityposer Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • RobertBalaam Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • liezel_t ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

  • savio_metal17 Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • BartlettDavisUK Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, England

    Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD

  • ruthie82 Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • SwissFrankIsGon John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England

    @O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rohitf RohitF (@rohitf) reported

    @MisterGreenwich @O2 I am on 3. Do get bars in Eltham on the high street. But guess what it's a cheap thrills. The only time it came in super handy was for a conference call I had to take in my car. Apart from that, today 5G is a solution looking for a problem. In a few years though...

  • JoshtJax Jax Teller (@JoshtJax) reported

    @O2 I also tried on my o2 but because it’s swapped over to my new phone and there’s no mobile signal I can’t receive the text message to confirm it’s me

  • r_c_durrant Robert Durrant (@r_c_durrant) reported

    @O2 Do you ever answer the phone?! I'm stuck for ever enduring stupid jangles in the 'O2 queue' to which a TalkTalkMobile advisor has consigned me, waiting to give you my PAC & transfer to O2 package I've agreed with him. Surely there's a better way than keeping me on the phone??

  • dubaimum17 dubaimum17 (@dubaimum17) reported

    At @O2 is it standard practice for your staff to put the phone down on customers just because I do not want an upgrade ? @O2 #sorude #nocustomerserviceskills #o2phones

  • JaanuBhatt jaanu bhatt (@JaanuBhatt) reported

    I m in uk.. n I m using the o2 network from the 4 months.. and I want to take my another device with that... but they said always like ur credit check is declined but I checked my credit score online n it’s good .. so why it’s like that..????? I want a answer.. Plss @O2

  • SamBr91 Samantha Brierley (@SamBr91) reported

    @O2 I have been a customer for 20 years...my question is now why? What do I get for being a loyal customer spending £15 per month for 20 years?

  • jessthorp jt🇪🇺💙🟨🟥#gtto (@jessthorp) reported

    @TomHeath4 @O2 Oh ****** that's a long time isn't it! Not great customer service, I did the same with the huawei p30 Pro when it was launched and I recieved the watch in a week 😬

  • manx_maid Stephanie Brooke (@manx_maid) reported

    No signal from 9pm @O2 so went to bed in disgust at 10pm. This has been happening for 2 weeks now in SCumbria ; you should give 4 free days to make up for it

  • laurentphotog Lauren Towner (@laurentphotog) reported

    @O2 Hi I just had a call from 0330 220 4401 from the “o2 promotions department”, saying if I pay my bill on time you’ll give me a 40% discount? I put the phone down on her

  • HiThisIsJoely joely (@HiThisIsJoely) reported

    @O2 I’m having issues with my iPhone 8+ back camera and torch not working. Is this an issue you guys can assist with or an issue I need to contact Apple for?