O2 Outage Report in West Drayton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near West Drayton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Barnet, Slough, Hammersmith, Ealing, Southall, Wandsworth, Fulham, Hayes, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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GoosePlays20
(@GoosePlays20) reported
@jennifer268716 @O2 And yet I will probs never get any #O2surprise
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DamnedMenace
(@DamnedMenace) reported
@O2 I have searched your website for known faults with the @oppo phones but can't find anything relating to being cut off mid call when I have full signal. Tried the "fix my fault" option too and got nothing. Help
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Ben McDonnell
(@beatboxben) reported
@1231ka1 @O2 I left O2 couple weeks ago. sent a threatening letter 3 days after leaving for the money i owe. Then, all the numbers they give you to call them to pay dont work, can’t get through to anyone! They instantly cancel any online account so you cant pay that way! Utter ridiculous.
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Miss Bee
(@jennifer268716) reported
@LloydWi03719575 @O2 Whilst I appreciate your frustration having to wait, this was a positive post to highlight the good in customer service…as it is not as readily recognised. Hopefully your issue will be resolved soon 🤞
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Michaela McCusker
(@Michaela_McC) reported
3 phonecalls and 2 instore trips to @O2 to get a sim card sorted and still no joy! Any chance of some help before I have to make a third trip to store @O2 extremely frustrating 😑
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Gareth David Price
(@Big_GDP) reported
@O2 I ordered an upgrade last night, despite asking three times to amend or cancel the order.. all of which have been accepted I’m now told I can’t cancel despite wanting to switch to a more expensive handset and MyO2 staying my order is only at stage 2.. why do difficult?!
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sdw
(@dwlkaqua) reported
@O2 please can someone help me. I received a new phone on Saturday did sim swap and it didn’t complete, went into local store and they did another. Still hasn’t completed. Been on phone numerous times to customer service but not sorted. no network service can’t make/receive calls
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TrapDemoLord
(@WhiteGurlsTrap) reported
@WWERollins @O2 @M_Johnson681 Talk your ****
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Flora Sweeting
(@floragh) reported
@O2 help, in Europe and my data isn’t working. I asked for this to be set up on my new contract but it doesn’t seem to be. Tried calling this morning and the automated lady stopped the conversation with “bye”! Not helpful.
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Nicole 🦋
(@nicoleelyons) reported
@O2 I’ve placed an order but it’s all so wrong. Can someone help me change it pleaseeeee