O2

O2 Outage Report in West Drayton, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Drayton, Greater London, England 11/24/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Drayton, Greater London, England

The most recent O2 outage reports came from the following cities: Camberley, London, Richmond, Hounslow, Hammersmith, Southall, Merton, Ealing, Hayes, Epsom, Barnet, Oxshott, Uxbridge, Feltham and Walton-on-Thames.

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City Problem Type Report Time
United KingdomCamberley Phone
United KingdomLondon Phone
United KingdomRichmond Phone
United KingdomLondon Internet
United KingdomHounslow Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stella_chadwick Stella Chadwick | Functional Medicine (@stella_chadwick) reported

    @O2 you have sent me a Sim eight days late eight days after starting to charge for my bill. The Sim does not work I cannot connect to anybody online. Nobody picks up your phone. Your AI chat is beyond useless and this is a monthly contract now having been without a phone for eight days. Shocking service shocking company. What do you recommend?

  • siobhankatyhall 𝐬𝐢𝐨𝐛𝐡𝐚𝐧 🌈✨ (@siobhankatyhall) reported

    @O2 why is my service STILL off?????

  • TemplarUK Last Knight ⚔️ (@TemplarUK) reported

    @O2 Needs to sort their **** out. Otherwise, I’ll be leaving after 20 years..

  • martcol02 MKC #Left-Not-Labour (@martcol02) reported

    @O2 getting sales cold calls from you really grinds my gears. If I want to buy something I will make enquiries. Piss me off, and I will switch. You are a serial offender. Leave me ******** alone.

  • WillsherDaniel Daniel Willsher (@WillsherDaniel) reported

    @O2 is there an issue with receiving calls? I can’t receive calls by can make some

  • jordan210 J (@jordan210) reported

    @O2 I need some help. I transferred to a new iPhone and I set up and eSIM. Transfer failed but old phone says sim transferred but new one doesn’t have an eSIM. Can’t get on to myo2 as all its doing is telling me to link virgin account via text what do I do

  • fmax666 Ian Davenport (@fmax666) reported

    @O2 is there currently an issue with O2 in the WF10 area (work has been done lately in the area) I can only ring 02 mobiles, other mobiles and landlines aren't working.

  • Winter_Phoenix8 Emma-Jayne (@Winter_Phoenix8) reported

    It might seem unimportant to others but losing a 100% IV Pokemon in @PokemonGoApp I'm Seething Every raid, com day or big event in Game I've FOUGHT with because @O2 has let me down when it comes to having a strong, reliable signal. It's caused me stress, misery & general upset

  • Louiscurtismma Louis Curtis (@Louiscurtismma) reported

    @O2 is the network down? No signal coverage at all in Faulkland (Ba3)

  • crowndphoto crowndphoto (@crowndphoto) reported

    @O2 @VodafoneUK service is down as well as their customer services what do you offer?