O2 Outage Report in West Drayton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near West Drayton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Fulham, Hayes, Hounslow, Surbiton, Hammersmith, Wembley, Camberley, Richmond, Southall, Merton, Ealing, Epsom, Barnet and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Fulham |
Phone | |
| Hayes |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Jacqueline de Rojas CBE
(@JdR_Tech) reported
from
Taplow, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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FrankieHipwellLarkin
(@FrankieHipwell) reported
@jharris4013 @O2 The old “turn it off and on again” anything but “yes our signal is crap” #no2
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sharon adams
(@sadams1970) reported
@O2 worst customer service I’ve experienced! Contact centre can’t understand, told manager would be 24 hours and then purposely hung up on me. Shocking service!!!
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Monil 💙
(@Monza972) reported
@O2 Hi, how do I go about raising a formal complaint with O2? I've chased your "managers" for over two weeks now to no avail.
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Littlen's Crafts
(@LittlensCrafts) reported
@O2 I’m having the issue everywhere & have been for last few days, app says I still have 139GB data left this month.
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Papii Dee
(@CarlosShelu) reported
@O2 is there a reason why all your customer service number are not connecting
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Jack Dunstone
(@GadgetJack) reported
Anyone ordering iPhone 14 PM with @EE , expect to not receive your handset on launch. Too many back orders but no contact from customer service. I’ve had to chase them today to now find out it will be 21 days. Not sure this is the experience @Apple want. Time to go to @O2
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Harry Moy
(@HarryMoy) reported
@O2 I’ve joined O2 as a customer yet had no update about my order and can’t see it in my MyO2 account. Does the order even exist?
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Daniel Rogers
(@ItsDanRogers) reported
@O2 Overly expensive network. Will stick with voxi
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𝕁𝕠 ℍ𝕒𝕪𝕨𝕠𝕠𝕕
(@JoHaywood77) reported
@O2 - poor customer service today. My father has died and despite doing everything correct from her end to close his account my mum is still getting bills addressed to him & now threats of debt collection agencies. I’m told these are automated letters & they can’t be stopped.
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Penny Manchester
(@MsMoneyPenny777) reported
Well that's me decided to leave @O2 after 13 years. Never any network for data & sold me insurance which doesn't cover stolen phones. Livid with the way you treat customers.