O2 outages and service status in West Drayton, England

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Drayton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, Kingston upon Thames, Maidenhead, Wembley, Uxbridge, Greenford, Wealdstone, Bushey, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Internet	6 hours ago
Hammersmith	Phone	5 days ago
Hammersmith	Internet	5 days ago
Stanmore	Total Blackout	10 days ago
Kingston upon Thames	Internet	11 days ago
Kingston upon Thames	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

• 
  Chris sweet (@poundland_thor) reported 24 seconds ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 4 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Liz Rose 😍 (@esrose2003) reported 9 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 10 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  hen (@henna_macarena) reported 13 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Robert Balaam (@RobertBalaam) reported 13 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 13 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  Amalik799 (@Amalik7991) reported 18 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Katy Hall (@katyhall26) reported 18 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Avigazed (@Avigazed) reported 19 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Fine Chef Damilola🥰 (@bukachef) reported 22 minutes ago from Harrow Weald, England

  @O2 dm pls. I have a problem

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 22 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Vìncere. (@VictorJ1987) reported 22 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Jeff Stevenson (@ukcomic) reported 23 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  Conleth Kane (@ConlethKane) reported 26 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Robert Balaam (@RobertBalaam) reported 32 minutes ago from Southall, England

  @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

• 
  Federica Parise (@cityposer) reported 47 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Katherine Stephens (@love_kittyket) reported 55 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Jacqueline de Rojas CBE (@JdR_Tech) reported 55 minutes ago from Taplow, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Gianluigi PAGHI (@Gigiryche) reported 60 minutes ago from Harrow Weald, England

  Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Devlin (@sar0dev) reported 3 minutes ago

  @O2 visiting family in Wolverhampton and your signal is abysmal. One bar of 5g if I’m lucky. Are there any plans to improve this??

• 
  Fletch (@ItsMeFletch_) reported 4 minutes ago

  @virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕

• 
  Isyraf Baharudin (@IsyrafB) reported 5 minutes ago

  @AXS_UK please help! I cant connect my AXS account from @O2 arena app. Please assist

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 8 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

• 
  Lisa Lewis (@Lewis_lisa7) reported 8 minutes ago

  @O2 since yesterday, I have been unable to get mobile data near where I live, my son and daughter are having the same problem. Can you please advise?

• 
  Steve (@happystokey) reported 8 minutes ago

  You tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care

• 
  Mark (@biggiet17) reported 9 minutes ago

  Once again, no signal in HP13 area @O2 It's just not good enough. Now the 7th day in rolling month.

• 
  Elizabeth x (@EMCE1001) reported 9 minutes ago

  @O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?

• 
  Ronnie (@ronak_malde) reported 11 minutes ago

  @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

• 
  Amy (@AmyB03238619) reported 13 minutes ago

  @O2 I've emailed a complaint to complaint review service a week ago, when will I recieve a response?.