O2

O2 Outage Report in West Drayton, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Drayton, Greater London, England 12/09/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Drayton, Greater London, England

The most recent O2 outage reports came from the following cities: Hayes, London, Hounslow, Surbiton, Hammersmith, Wembley, Camberley, Richmond, Southall, Merton, Ealing, Epsom, Barnet, Oxshott and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Internet
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomSurbiton Phone
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • AdairDrivePhoto Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Wandsworth, England

    @O2 truly the worst customer service I’ve experienced in a long while

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and can’t use the internet... she needs help @O2

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • nmunawar dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kazorina Karen (@Kazorina) reported

    @O2 would love to speak to someone who A) does not sound like they’ve just woken up B) puts me on hold for ages until I give up or C) just hangs up on me! Service is disgusting, I need a long standing issue sorted! Will never consider o2 as a network again 🤬

  • sampixeldot Sam 🤸🏻‍♀️ (@sampixeldot) reported from Macclesfield, England

    @O2 @CatherineLB92 Hi, still terrible phone signal here in SK11. I'm working from home so WiFi is fine but phone calls are not 😩

  • cystitishelp Northern Girl (@cystitishelp) reported

    @O2 Why do I need to contact your before travelling? I’m well aware of your roaming charges but if someone turns their phone on when they arrive at a destination and then turns data roaming off a minute later and you charge them £43 then that’s shocking customer service

  • rosstheconsumer Ross (@rosstheconsumer) reported

    @O2 I’m not impressed. I moved YESTERDAY at 7pm to a 5GB tariff, having never used more than 3GB a month with my previous network. I’ve apparently used 2.3GB in ONE DAY with O2. Nothing has changed in my settings so why have I allegedly used so much data?

  • YvonneSkelly1 Yvonne Skelly (@YvonneSkelly1) reported

    @O2 just joined o2 on Tuesday and what a nightmare they have been. All I am trying to do is port across my old telephone number which o2 received on Wed morning and after 6 calls to customer services I'm no further forward such disappointing service wish I had never joined.

  • JuyeyDoodles JuyeyDoodles 🦇 (@JuyeyDoodles) reported

    @ajbaxter86 @O2 I have a USB adapter, but apparently they do new ones now but they don't sell it with the phone which is just rude, expecting you to pay more for the charger which you need to charge the device you've just spent loads on. Silly robbing companies. Thank you though 💙

  • cystitishelp Northern Girl (@cystitishelp) reported

    @O2 Why do I need to contact your before travelling? I’m well aware of your roaming charges but if someone turns their phone on when they arrive at a destination and then turns data roaming off a minute later and you charge them £43 then that’s shocking customer service

  • ajbaxter86 Amanda Baxter (@ajbaxter86) reported

    @JuyeyDoodles @O2 If @O2 can't help I think I've got an adaptor somewhere that may help. Will have a look when I get home

  • GlennSmithF1 Glenn Smith (@GlennSmithF1) reported

    @KirsteneCoyne @O2 They are terrible have big issues with the company expecting a phone call back but was not recieved that's 4 out of 4... what a joke!

  • GlennSmithF1 Glenn Smith (@GlennSmithF1) reported

    @O2 Don't go with O2 I am having massive issues closing an account that O2 agreed should be closed due to technical issues back in December. I have emails as proof regarding this. It is now March and the account is still not closed. It is now dragging down my credit rating.