O2 Outage Report in West Drayton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near West Drayton, Greater London, England
The most recent O2 outage reports came from the following cities: Maidenhead, Hampton, Golders Green, London, Bushey, Ealing, Woking, Watford, Lightwater, Uxbridge, Wandsworth, Camberley, Wembley, Hounslow and Richmond.
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Community Discussion
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O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Steve Hodgson (@SteveHodgson1) reported from Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Lynsey White (@LynseyWhite2) reported from Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Tim Cawte (@timlimbim) reported from Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Jane Slade (@Retiremove) reported from Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Damian Davis (@DamianPDavis) reported from Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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utterlee (@LeeButterley) reported from Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Nasira (@NasiraKasmani) reported from Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Emma Egbers (@EmmaEgbers) reported from Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Stella Leung (@StellaWYLeung) reported from Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Steve Depeare (@depeare) reported from Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Glenn macgregor (@Macgregor11) reported from Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Jack Aaron Davies (@jackaarondavies) reported from Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Abigail Brady (@abigailb) reported from Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Aik Saath (@AikSaath) reported from Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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carla-jade✌🏻️ (@carlaajade_) reported
@O2 been with you for YEARS no problems, got a new sim but wanted to keep my number. The transfer seemed to go well until a few days ago, now I can’t make any calls/send texts and my number has changed to a different one?! What’s going on?!!
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Ulen (@garkbit) reported
@hometelecomcare @O2 What's the point in ringing you to follow up an outstanding complaint that you appear to be incapable of resolving?
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Derek Russell (@mrderekrussell) reported
@O2 Hey Guys! 👋 I'm currently unable to login to my O2 account either via the app or website on both my iPhone and iPad. Looks like some others are having similar issues—any ideas? 🤔
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Henna (@hennakhan91) reported
I e been with @O2 for like 10yrars and never got any of these #o2suprises 😭
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Becci Geach (@BecciGeach) reported
@O2 I desperately need some help and intervention please. Upset and hugely disappointed. Going round in circles due to a delivery gone wrong 13 days ago. Now having to work later hours,making up for the time spent repeatedly phoning o2 trying to sort this mess. Please help! 1/
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H (@Vernichtenden) reported
@O2 your network is actually garbage how I've put up with it for the past 7 years is beyond me and you're way way way overpriced.
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hapax legomenon (@cheneyheadshot) reported
@O2 Priority App appears to be broken at present. Either that or network issues in Basingstoke...
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linda-inger (@girlgooner) reported
@O2 - I’ve received a text message about my current tariff due to expire soon. I need to speak to someone human to discuss whether I need to advice if I wish to remain on current tariff. Your customer services computer keeps disconnecting me!!
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H (@Vernichtenden) reported
@O2 I never ever get 4g in my home town and the amount I pay a month for no 4g is pathetic
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Emma⚢-Taylor Swift Fan ¹³ 🦋Naya Rivera🦋 🏳️🌈 (@taylorismyangel) reported
@O2 Hello I have o2 pay as you go how do you cancel bundles as the bundle I have had took all my credit