O2 Outage Report in West Drayton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near West Drayton, England
The most recent O2 outage reports came from the following cities: Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, Esher, and Worcester Park.
| City | Problem Type | Report Time |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Internet | 8 days ago |
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Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Aik Saath (@AikSaath) reported from Slough, England@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Ralph Varcoe (@RalphVarcoe) reported from Merton, England@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Glenn macgregor (@Macgregor11) reported from Harrow Weald, England@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Jane Slade (@Retiremove) reported from Wandsworth, England@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England@O2 Help. Unfortunately not which I now understand is not ideal!
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Nasira (@NasiraKasmani) reported from Maidenhead, England@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Steve Hodgson (@SteveHodgson1) reported from Merton, EnglandWow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Tim Cawte (@timlimbim) reported from Maidenhead, EnglandWow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Jack Aaron Davies (@jackaarondavies) reported from Richmond, England@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Ralph Varcoe (@RalphVarcoe) reported from Merton, England@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Charlene (@Peachey_79) reported from Wandsworth, England@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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utterlee (@LeeButterley) reported from Brentford, England@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Steve Depeare (@depeare) reported from Ealing, England@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Lynsey White (@LynseyWhite2) reported from Wandsworth, England@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Brookes (@adam_brookes) reported@O2 I’ve tried those and still nothing. Happened several times previously. Not good enough to be honest. Need some direct advice/support
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Faye mckie 💙 (@mckie_faye) reported@O2 Just want to say a big thanks to Humza at #Windsor @O2 !! He stayed beyond his working hours to sort my husband’s phone. Great customer service. Deserves employee of the month. 👍
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KelticΔ (@KelticDelta) reported@mtwainet @EE @O2 If you don’t like them don’t pay them, that’s capitalism. If EE pester me with an ad I’ll be telling people how they helped **** up my life. I’ve always found O2 to be fine and I also know some have not had a problem with EE. But I’ll not be dealing with them.
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Louise (@Louise63544316) reported@O2 Hi so I am an O2 customer have been since before you were even O2 I am also a virgin media customer but yet on My O2 it does not recognise this even though it's the same name and address. So no VOLT benefits??
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✨Sue ✨ (@Sue87946341) reported@SamPanasuik @O2 Tell them you’re leaving & ask for your PAC code to keep your number! day 9 & £45 in recompense later we are finally able to make calls for something that was their fault when we owe £0.00 Been with O2 since 2012 absolutely terrible service so we’re leaving!! Oh dear O2
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Sam Panasuik (@SamPanasuik) reported@O2 Still nothing. Why are you treating me so badly as a customer ?
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Dave Skupski (@daveskupski) reported@O2 Hello. Visual voicemail hasn’t worked for ages on my iPhone. I believe I don’t have iData on my tariff. I phoned a couple of weeks ago and was told it would get sorted. It still doesn’t work. Help.
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Dave c (@G4mvu) reported@O2 The following site cell ID 1990790 LTE Band 20 is off air. The site has been going in and out of service since Friday 4th Feb. The 4G router attaches to the network obtains an IP address, then disconnects. Same with the mobile phone. Location M281yr. Shared Site Voda.
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cigicigi (@cigicigifx) reportedThis is my mobile no +447938443978. I topped up 30 £ on February 2nd but i still haven't allowance. @O2 I will be glad if you help.
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Josh Milne (@joshmilne94) reported@lorrebreaker @SophRicho @O2 I've never had a problem with EE, been with them about 3 or 4 years now