O2 Outage Report in West Drayton, Greater London, England

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near West Drayton, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, and Esher.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	8 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	3 days ago
Maidenhead	Internet	5 days ago
Wembley	Internet	5 days ago
Hammersmith	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

• 
  Ruth Holliday (@RuthHolliday13) reported 2 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Chris sweet (@poundland_thor) reported 2 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Katy Hall (@katyhall26) reported 6 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  tim nisbet (@timnisbet) reported 8 minutes ago from Hazlemere, England

  I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead

• 
  Dowsey (@fbateallthepies) reported 13 minutes ago from Wandsworth, England

  @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

• 
  Fr Chris Phillips SSC (@phillipsc) reported 13 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Jacqueline de Rojas CBE (@JdR_Tech) reported 13 minutes ago from Taplow, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Chris sweet (@poundland_thor) reported 20 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  tim nisbet (@timnisbet) reported 33 minutes ago from Hazlemere, England

  The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up

• 
  Bede Feltham 💙 (@bedefeltham) reported 34 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 34 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Tony Crean (@tony1945) reported 41 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Elaine Sheppard (@ElaineHenesy1) reported 41 minutes ago from Watford, England

  @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

• 
  Paul Lewis (@paul_a_lewis) reported 42 minutes ago from Barnet, England

  @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

• 
  HeHymn ³⁰ (@brineferry) reported 45 minutes ago from Brentford, England

  @O2 are you broken

• 
  Amalik799 (@Amalik7991) reported 48 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Ari Gork (@arigork) reported 53 minutes ago from Barnet, England

  @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 54 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 59 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 59 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Wavell (@danwavell) reported 2 minutes ago

  @O2 I’ve signed up for updates, which is why I know the expected fix date is 11th March when it was 10th March. Is there any compensation due for customers left without signal? @Ofcom

• 
  David Connolly (@dave_c83) reported 3 minutes ago

  Got through to @o2 absolutely brilliant customer service. I think @virginmedia could learn a thing or two.

• 
  Paul West #FBPE (@Westy68) reported 7 minutes ago

  @SkyUK disappointed to see you’re reintroducing EEA roaming charges with effect 3rd May 2022. Even worse is that the network you use @O2 isn’t doing likewise. And you’ve tried to do it quietly! @MoneySavingExp

• 
  𝕸𝖆𝖙 𝕿𝖔𝖋𝖆𝖗𝖎 (@Mat_Tofari) reported 10 minutes ago

  @O2 I’ve restarted my phone multiple times, I have signal but when I try to ring someone it just says that my calls are being transferred.

• 
  Lyndsey Collins (@LynziieLouu) reported 10 minutes ago

  @O2 last month I had signal issues for 2 days, now emergency calls only coz a local mast isn't working again, this seems to be a regular occurrence now, due an upgrade in May but after 13 years of being a loyal customer, thinking it might be time to switch network 😢

• 
  CazzaGee (@CarolG333) reported 11 minutes ago

  😫 Eventually got through to @O2 apparently their system has gone down so will need to disconnect the call and call me back straight away. NOTHING! Such unbelievably bad #CustomerService from #O2

• 
  David Huntbatch™ (@DaveHuntbatch) reported 11 minutes ago

  @O2 So no phone service until 9/3? Really? What am I paying for? Compensation

• 
  Tesco Mobile (@tescomobile) reported 13 minutes ago

  @imchases @O2 Morning Chase, I'm extremely sorry to hear about what's happened when requesting to cancel one of your contracts. Did you speak to our Concerns Management team regarding this, please? If not, please send us a DM and I can look into this - Liz

• 
  𝔅𝔢𝔯𝔫𝔞𝔡𝔢𝔱𝔱𝔢 (@xbeelismorex) reported 15 minutes ago

  @O2 I'm trying to apply my NHS discount to an airtime plan but it keeps telling me my work email address is invalid .. help?

• 
  Sew Many Friends (@SewManyFriends) reported 16 minutes ago

  @O2 Grt service from Cheltenham store for 10+yrs. But yesterday was rubbish. Store staff without a clue. Boss called at least 5 times, but didn’t even acknowledge me. My phone doesn’t work properly now, and the store don’t answer their phone. O2 Support also doesn’t answer 😡