O2 Outage Report in West Drayton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near West Drayton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Camberley, Richmond, Hounslow, Southall, Merton, Ealing, Hayes, Epsom, Barnet, Oxshott, Uxbridge and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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cait
(@caitshambrook) reported
@O2 i’ve been trying all day to top up my phone, your phone line has been constantly saying there’s a bug being fixed which i get but i’ve run out of data and texts and need to able to use my phone on the daily, can you fix this? if i don’t top up today i lose all my rollover…
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c7
(@c7pia) reported
@O2 Hi, no I didn’t, but thought it odd nonetheless as it’s happened a couple of times and am not an O2 customer
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chris langley
(@ChrisNLangley) reported
Superb service @O2. Haven’t been able to receive calls or texts all day. Called into store to get a new sim as the one (which has worked for 3 years) doesn’t work in any phone. Got the new sim, got home to set it up. And look, you need to receive a text via a code. Perfect.
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Susan
(@CorriganSusan) reported
@wtngebeg @Harry_Styles @O2 I know, used to be O2 years ago but changed network.
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Ian Elliot
(@IanRElliot) reported
@O2 seriously need to allow customers to pay more than they owe on device plans on the app. Paying a device plan off early is always a good thing and something O2 should encourage to help reduce customer debts. Paying a device plan off early could lead to cheaper SIM only deals
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Paul
(@paulhayward200) reported
@O2 Hi, I keep on trying to raise a complaint but I just keep on been fobbed off. I am promised a call back from a manager and it never happens
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Agent Smith
(@AgentSchmith) reported
@AntrimLens @Au_Erithacus @O2 If its any consolation, it happens with any names with accents, not just fadas. It's to do with screening out special characters to prevent SQL injection attacks & the like, however if they actually sanatised their database inputs correctly, it would be a non-problem. Lazy design
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Vicky Mansour
(@Vicky_Mansour) reported
@O2 I’ve replied and also asked some more questions as it’s been 24 hours and it’s not working properly - hoping you can please help 🤞🤞
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Rebecca Faulkner
(@bection) reported
@o2 what on earth has happened to your customer service? Internet is appalling and I can't get hold of anyone
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mrg9999 (G8NNT) JagoHazzard
(@mrg9999) reported
@JamesGoz @O2 I thought you'd have a minion to do this for you. I've moved numbers before and it was just a matter of putting the PAC into a panel and a few hours later hey presto port complete. Never spoken to a person to do it for me.