O2

O2 Outage Report in West Drayton, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Drayton, Greater London, England 04/01/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Drayton, Greater London, England

The most recent O2 outage reports came from the following cities: London, Wembley, Hammersmith, Wandsworth, Uxbridge, Greenford, Wealdstone, Barnet, Kensington, Bushey, Woking, Hounslow, Ealing, Slough and Esher.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomWembley Internet
United KingdomHammersmith Internet
United KingdomWandsworth Internet
United KingdomUxbridge Phone
United KingdomGreenford Phone

Community Discussion

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O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AbsentEsportsTm Absentesports (@AbsentEsportsTm) reported

    @virginmedia @TheBHF @O2 And this is why we are moving to BT better service and also better Internet had nothing but problems in the last 3 week with my Internet always cutting off and for £62 a month I'd expect my services to be spot on

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @O2 I can't do anythin as saying no sim/no service, so phone only workin on wifi for things

  • lisabeard19 lisa beard (@lisabeard19) reported

    @O2 I requested my PAC code, and have since changed over to Vodafone.. so I still need to phone you to give notice ti cancel my account with you?

  • AndrewCripps11 Andrew Cripps (@AndrewCripps11) reported

    @O2 can you tell me why my bill is going up in April this year when by then I've only been with you for 6 months and on a fixed tariff of £12 a month for 18 months,if you do then you will lose me as a customer because you have lied to me which a company like yours should not do

  • sdb Steve Bentley (@sdb) reported

    @o2 do I really need an email, SMS and app push alert telling me that my bill - which is paid by Direct Debit and identical to every other month - is ready? A heads up if it's unusually high makes sense, but 3 separate notifications about a non issue?

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @YamaEmilie @nathan06320834 @O2 Doesn't work like that on the mobile network side

  • Helen52237838 Helen (@Helen52237838) reported

    @O2 Your price increases are outrageous-17%!!!! I will be leaving as soon as my contract ends and never returning. I am also advising all my friends + family to not come anywhere near you. @SkyNewsBreak @BBCWatchdog - this needs investigating.

  • lalalala1403 Laura McKenna (@lalalala1403) reported

    @O2 for one week now my husband has been trying to sort a problem with his phone. He is not being given the data he pays for. For 7 hours over the week he has been talking to people. No one can fix Can you sort this

  • Chem2006 Chem 2006 (@Chem2006) reported

    @O2 why is it so unbelievably difficult to cancel my O2 contract? Why can’t I just press cancel?

  • IVP_SUCKS OSRS bhaskar (@IVP_SUCKS) reported

    @YamaEmilie @nathan06320834 @O2 It has network status page witch says the network can get busy in the area, no when it will be fixed, been a few weeks, ohter networks Don't have this problem