O2 Outage Report in West Drayton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near West Drayton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Esher, Kensington, Worcester Park, Wandsworth, Slough, Kingston upon Thames, Ascot, Barnet, Hammersmith, Ealing and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Esher |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Kensington |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liv
(@LivvyLouL) reported
@O2 Haven't been able to send texts or get a decent call signal for nearly 3 days, network checker says that a nearby mast is not working properly. How long is it supposed to take to fix!? Phone is completely useless if not on WiFi!
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Glen Ashby
(@GlenAshby) reported
Really wishes that @CostaCoffee sacked off @O2 Wi-fi as its so poor - turned off and using @e_emobile 4G which is much better
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theRealDuckers73
(@TheDuckers73) reported
@O2 15 years + with 02…. Never had a thing from them 🙄
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Spirit and Wood | Alistair
(@SpiritAndWood) reported
@O2 I presume not but I'll try today and feed back. I don't think that denying myself functionality is an acceptable solution though.
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Jen
(@jenny_heathcote) reported
@O2 signal and data network issues for 3 months. No I have no signal and no data. Spoken to someone on the phone this morning who rudely put the phone down on me after I said I was unhappy to wait 3 days for someone to contact me, as I’m paying for a service that isn’t working!!!
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Tom Milroy
(@TomMilrus) reported
@iD_Mobile_UK I left after my contact finished in August and joined @O2 and you provided a pac number, and they somehow managed to fail to port the number over. Now the pac code has expired, how do I get a new one. I can only apologise on their behalf
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BLWN
(@theboltonlad) reported
@O2 hi guys. I had the Disney extra and activated it in the 20th August. It has now gone off. Can you please help
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Sarah Manning
(@RivieraJamming) reported
is it just me or has anyone else on o2 had issues with having signal, wifi or connection lately?? it keeps happening and it's seriously doing my head in! nearly ruined my plans for the day today - so fustrated! sort it out @O2
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REGAN
(@ThatsSoRegannn) reported
I don’t even know how @O2 are still in business. I’ve never had a good customer service experience with them. I can confidently say that over having 3 contracts with them that I will not be taking out another even if they’re the last network provider in the UK. Disgraceful.
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@discobunny @O2 @discobunny O2 does have a call centre down over in South Africa. 🇿🇦but my advice is if you ever get a call from O2 they will not ask for your password or send any codes to your phone. If you feel that you are not talking to an O2 advisor you can end the phone and ring on 202