O2

O2 Outage Report in West Drayton, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in West Drayton, Greater London, England 02/05/2026 13:25

February 05: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near West Drayton, Greater London, England

The most recent O2 outage reports came from the following cities: London, Wandsworth, Slough, Kingston upon Thames, Ascot, Barnet, Hammersmith, Ealing, Southall, Fulham and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth Phone
United KingdomSlough Phone
United KingdomKingston upon Thames Phone
United KingdomAscot Phone
United KingdomWandsworth E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • JoeAchilles Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • Gigiryche Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, England

    Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesbullock148 james_c_bullock@hotm (@jamesbullock148) reported

    @O2 iv been with your almost 20 years? Got 4 lines! Why can I not just buy a handset? You advertise prices on them but stores cant sell them, and your customer services say you cant do it? You apparently dont sell phones???

  • TraceyMakepeace Tracey Makepeace (@TraceyMakepeace) reported

    @O2 how do I activate the Disney+ discount? I’m a Virgin Media customer which is supposed to give me access to Priority offers.

  • MarkJohnpotter Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    Many thanks to @O2 for there shocking customer service yet again

  • TraceyMakepeace Tracey Makepeace (@TraceyMakepeace) reported

    @O2 how do I activate the Disney+ discount? I’m a Virgin Media customer which is supposed to give me access to Priority offers.

  • TraceyMakepeace Tracey Makepeace (@TraceyMakepeace) reported

    @O2 how do I activate the Disney+ discount? I’m a Virgin Media customer which is supposed to give me access to Priority offers.

  • TraceyMakepeace Tracey Makepeace (@TraceyMakepeace) reported

    @O2 how do I activate the Disney+ discount? I’m a Virgin Media customer which is supposed to give me access to Priority offers.

  • TamaraA92132943 Tamara 🦋 (@TamaraA92132943) reported

    @CliffNixon @O2 I think they moved to India since they merged with Virgin and that’s when things gone down hill it’s the worst customer service experience I had with them utterly frustrating

  • TraceyMakepeace Tracey Makepeace (@TraceyMakepeace) reported

    @O2 how do I activate the Disney+ discount? I’m a Virgin Media customer which is supposed to give me access to Priority offers.

  • TraceyMakepeace Tracey Makepeace (@TraceyMakepeace) reported

    @O2 how do I activate the Disney+ discount? I’m a Virgin Media customer which is supposed to give me access to Priority offers.

  • TraceyMakepeace Tracey Makepeace (@TraceyMakepeace) reported

    @O2 how do I activate the Disney+ discount? I’m a Virgin Media customer which is supposed to give me access to Priority offers.