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O2 outages and service status in West Drayton, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around West Drayton, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Internet.
  • 60% Phone (60%)
  • 20% E-mail (20%)
  • 20% Internet (20%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Drayton, England

The most recent O2 outage reports came from the following cities: Brentford, Hammersmith, Beaconsfield, and Ascot.

CityProblem TypeReport Time
Brentford Phone 7 days ago
Hammersmith Phone 16 days ago
Hammersmith E-mail 20 days ago
Hammersmith Internet 20 days ago
Beaconsfield Phone 24 days ago
Ascot Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • ZainAdeola
    Adeola Zain (@ZainAdeola) reported from Wealdstone, England

    @O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • daishughes
    daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • JamesElston3
    James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • katyhall26
    Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • aamer74
    aamer habib (@aamer74) reported from Maidenhead, England

    @O2 @England My ba p2 priority codes for the cinema are not working

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • bedefeltham
    Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • richardmorrisuk
    Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • nickshuttle
    Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • 26samb
    Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • AddingtonSteph
    Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveDaviesUK
    🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported

    @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

  • tonymcgarahan
    Tony McGarahan (@tonymcgarahan) reported

    @TomTugendhat @O2 @vodafone What a rude response when they have reached out to try and help. Not a gentlemen. And not a officer 's reppnse. Arrogant and entitled. Why post your original message?

  • Bloatee1
    Bloatee (@Bloatee1) reported

    @TomTugendhat @O2 @EE I don’t see the problem.

  • markspeaking
    MarkSpeaking 🔶#LibDem #CheshamAndAmersham (@markspeaking) reported

    @TomTugendhat @O2 @EE Things that never happened

  • LukeAlexanderpr
    Luke Alexander (@LukeAlexanderpr) reported

    @TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!

  • wozwebs
    wozwebs (@wozwebs) reported

    @Jonny_Ham @O2 They usually limit companies who use their network to 100mb whereas unlinked I can get 700mb some cities

  • karakashin
    Pete ‘Moose’ Jousiffe 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@karakashin) reported

    Unbelievable service from @O2 A week with no mobile service and they offer £5 compensation with no idea of when service will be resumed. Awful!

  • ChrisMPattinson
    Chris M Pattinson (@ChrisMPattinson) reported

    @Morgan7MJ @O2 The service in the UK is appalling now. The bandwidth is not big enough to support the number of subscribers on all networks. Vodafone is bad also especially in London

  • wozwebs
    wozwebs (@wozwebs) reported

    @Jonny_Ham @O2 I was the same. With them since Cellnet but I gave up 3 years ago as it was getting worse and worse. Went with EE and never looked back, miles better

  • NatRy2000
    ミ☆ NatRy2000 🏝💙 (@NatRy2000) reported

    Why is my data roaming not working @o2 ? I made sure that I had some whilst away and nothing what is going on how do I sort this out