O2 outages and service status in West Drayton, England

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Drayton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Beaconsfield, Ascot, Stanmore, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	E-mail	17 hours ago
Hammersmith	Internet	17 hours ago
Beaconsfield	Phone	5 days ago
Ascot	Internet	13 days ago
Hammersmith	Total Blackout	1 month ago
Hammersmith	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

• 
  Lyndall (@LyndallAnn) reported 7 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

• 
  Debbie Haden (@DebsHaden) reported 8 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Conleth Kane (@ConlethKane) reported 8 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Liz Rose 😍 (@esrose2003) reported 13 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 14 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  abena (@itsnadine_) reported 15 minutes ago from Harrow Weald, England

  @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

• 
  Robert Balaam (@RobertBalaam) reported 17 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 26 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 26 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  utterlee (@LeeButterley) reported 26 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Azhaar Ashraf (@azhaarashraf) reported 26 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  Steve Depeare (@depeare) reported 32 minutes ago from Ealing, England

  @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

• 
  Bari Heer (@B_Heer84) reported 35 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Geoff Adams-Spink (@GAdams_Spink) reported 39 minutes ago from Harrow Weald, England

  So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

• 
  Dré (@daktadre) reported 42 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Katherine Stephens (@love_kittyket) reported 48 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 49 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Nina Van Driel (@ninavdbennett) reported 52 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Chris sweet (@poundland_thor) reported 53 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 54 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  claire whyte (@clairewhyte12) reported 6 minutes ago

  @O2 I already did. You said you couldn’t help.

• 
  han (@jareaunodi) reported 7 minutes ago

  @O2 is your website not working? Can’t access sim only deals from either the app or the website

• 
  brian mcmillan (@brainmcmillan) reported 8 minutes ago

  @O2 Duh. The issue is the recorded message from your network telling me that my phone is blocked despite your staff telling me that my account is not in arrears and my DD was taken on the 11th without issue.

• 
  Steve Rollins (@steverollins) reported 8 minutes ago

  @O2 shocking service from your sales team. Want to move my 4 lines to you, spoke to someone last night who offered me a deal but couldn’t process it due to a system issue. Asked me to call back today, now being told I can only order 1 line and do the others at a later date.

• 
  Lilith Tuylor (@lilith15016) reported 12 minutes ago

  @O2 O2 internet coverage is poor. Cue the ‘sorry you feel that way’ dismissal from O2

• 
  Northumberland Wanderer (@GreenVapinGiant) reported 14 minutes ago

  @ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper

• 
  Susan Freeman (@Propertyshe) reported 15 minutes ago

  Good afternoon @O2. We continue to have absolutely zero telephone reception in Burley New Forest BH24 4BA? You told us last year the ‘issue’ had been resolved. It has not been resolved. Can you look into this please?

• 
  Harry Collins (@HarryCollins9) reported 19 minutes ago

  @O2 I’ve had no signal/data for days. Looks like a common problem?

• 
  Ed Scott (@EdScottLondon) reported 22 minutes ago

  @ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.

• 
  320x200 (@The320x200) reported 30 minutes ago

  The UK phone company @O2 doesn't properly validate email addresses and sends customer info to other random people if they sign up with the wrong email. Contacted them twice and they haven't stopped sending me all this customer's personal information.