O2 outages and service status in West Drayton, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around West Drayton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near West Drayton, England
The most recent O2 outage reports came from the following cities: Ruislip, Hammersmith, Slough, Hounslow, Richmond, and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Ruislip
|
Phone | 20 days ago |
|
Hammersmith
|
Internet | 27 days ago |
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Hammersmith
|
Total Blackout | 1 month ago |
|
Slough
|
Phone | 1 month ago |
|
Hounslow
|
Internet | 1 month ago |
|
Hammersmith
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Craig (@Rochdale_Cowboy) reported from Maidenhead, EnglandTook out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, EnglandTrying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Jack Aaron Davies (@jackaarondavies) reported from Richmond, England@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Billion Dollar Brain #MDANT (@harryhpalmer) reportedWow. The quality of signal and performance from @lebara since switching from @O2 which has been shite for a long time. 5G all the way on my tube journey, unlike o2. And Lebara is so much cheaper.
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john (@jhargie4) reported@o2 @Virgin @virginmedia CEO Lutz Schueler your organisation cannot send me my Complaint Deadlock letter yet quick enough to SMS details of upcoming events and tickets that’s available. Where is your customer care!!!!
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mo (@slomoassassin) reported@O2 maybe you should hire more staff that can answer the phones for customer service
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Chris Hammond (@ChrisUK1980) reported@TakeThatClouds @O2 When it was BT / cellnet it was great and since sold out have been crap. Example : A mast replacement was needed as it was broken/ vandalized and cause their system said nothing wrong with it (literally) they wouldn't send anyone. Took a year and still not done **** it goodbye
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Terry (@tgloughnane) reported@O2 Once again spent most of the weekend with no mobile internet! O2 are supposed to be a big player in the mobile world! WTF are you doing?
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Abdulhameed (@harmyd007) reported@O2 I need to change my PAYG tariff today, but support says I have to wait until my billing cycle ends on Sept 4th. I have zero internet and buying a bolt-on isn't viable. Can someone please help me process this tariff swap now?
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1-800-URVALID (@singletpringlet) reportedHey @O2, your website isn’t letting me submit a complaint about staff conduct. Please can I have an email to send it to?
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john (@jhargie4) reported@o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer
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Clare Brown (@Clarebrown101) reported@O2 You’re charging me for a SIM card I’ve never used. There are no account cancellation options on your website and your pretty much hidden online complaint form gives repeated error messages. Shall I outline my full complaint in full here?
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Egerton Sinclair (@Eg_a_Sinclair) reported@O2 Thanks still not showing up, can I check if I’m already paying for this service does that make me unable to get the free month?