O2 Outage Report in West Drayton, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near West Drayton, Greater London, England
The most recent O2 outage reports came from the following cities: London, Barnet, Slough, Hammersmith, Ealing, Southall, Wandsworth, Fulham, Hayes, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| TV | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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O2 Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@richgizmo) reported
@O2 over 9hr overall just to get a sim and now on hold for 1hr45 mins your service is a joke right now. I need to speak to an advisor. People in the store couldn't help either
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Daniel Millett
(@Danjmillz93) reported
@O2 this is the worst customer service I've ever had to deal with. I have been trying to increase my spend cap for over a week, I can't speak to anyone and I keep getting cut off when they eventually answer. Sort it out or I'll not be paying any bills until you do.
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Kristal79
(@Kristal79UK) reported
@O2 i have had no signal all day in Southport? Is there a problem?/
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Richard
(@richgizmo) reported
@O2 @scottygb Stop sending stupid messages and answer customer services
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CAM △
(@camangusmurray) reported
@O2 It’s an issue the chat can’t help with. It’s told me to ring up. Do you know how long this will take?
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Ellis
(@EllisStrand) reported
@O2 hi! Have sent you a DM but you seem to only be responding to tweets, I’ve been paying for a service I’m not receiving for over 2 weeks now and no resolution. Please respond.
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Hannah Ravey
(@MissRavey89) reported
@O2 I need some help please regarding my change of Sim and access to the app. Can someone DM me please 🙏🏻
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Carol Johns
(@CarolJo73512628) reported
@O2 Terrible signal and service. Just got through on the phone, with voicemail issues. Operative cut me off, or the poor reception. Can someone please help me!
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
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Lauren
(@Lauren84299770) reported
@O2 customer service is appalling!! Where are all your telephone staff!? Now 5 hours on the phone!!! #o2 #O2Priority #o2customerservice