O2 Outage in Warlingham, Surrey, England

@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision

@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now

Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

@O2 phone network down yet again in CR3 can’t wait to change networks in January absolute shambles happening all the time and all I keep getting back is we are sorry. No good when I should be working from home. #o2

@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

@O2 I cant get through to customer services and its urgent

@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol

@jlo_conductor @O2 I have signal with O2 in Richmond ...

I wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.

@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

@O2 worst customer service ever! Won’t be staying with o2 after all this! So angry that I can’t even talk to someone to help - I understand the situation but this is not good enough all other companies still have customer services! Its not good enough 😡😒

@O2 i have been trying to pay a final bill of £8 for my father but cant online now or on his app as 02 service cancelled have tried 4 different numbers to call but none give an option to pay bill he has received an email to say further charges will be added please supply number

@The_Mark_Morris @VodafoneUK @O2 Still waiting the worst service I have had since being with them for 14 years @VodafoneUK anyone in 🤣🙄

@AshmalJames @VodafoneUK Good luck mate they’re awful I’ve switched my phone to @O2 I’ll get my Apple Watch with them to

@O2 Saturday tomorrow and I started this complaint on Tuesday. All I have received is tell us your name on the account and your number. Duly done but that is as as I have got. I thought O2 was a phone company. I am shielding so I qualify for an answer, maybe.

@O2 No issues. It was saying experiencing high demand then seems to have swallowed the code so it won't work anymore.

@O2 The first time I used it, it worked. Last week it didn't so i got frustrated and didn't order. I said i wanna try again today. Still not working

@O2 there are no contact phone numbers on your website, only a chat bot! I would prefer to speak to a person. Please help

@O2, Hi there, the code for Ubereats doesn't work.

@O2, Hi there, I used the Fri Uber code Treat £10 off one order when you spend £12 or more My order was £13.99 Prom -£10 Service fee £1.40 Tip £1 I was changed £6.39 I believe l should get a refund of £1.40