O2 Outage Report in Walton-on-Thames, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent O2 outage reports came from the following cities: London, Paddington, Fulham, Hayes, Hounslow, Surbiton, Hammersmith, Wembley, Richmond, Southall, Merton, Dorking, Ealing, Epsom and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Total Blackout | |
| London |
Total Blackout | |
| Fulham |
Phone | |
| Hayes |
Internet |
Community Discussion
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O2 Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Jacqueline de Rojas CBE
(@JdR_Tech) reported
from
Taplow, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Dowsey
(@fbateallthepies) reported
from
Wandsworth, England
@O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Enzyme 🇵🇸 🇺🇦 🇾🇪
(@EmzieLangan) reported
@O2 I think nearly 2 weeks without any form of service nor signal because of a simple number change that appears no where near resolving has gone beyond a fault free service. Once my contract ends next month I'll be switching provider after 12 years!
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DasNin
(@nin_das) reported
@O2 what a shambles! Sat in EU country with no mobile data connection and your help bot tells me to reset my phone to factory settings...??? Sort it out!
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tyler mcwilliam
(@tyleremm1) reported
@O2 what a shambles, was mis-sold a contract in June. I called 2 days after it was taken out to cancel it. I am now on my 4th call to o2 as it is still active and now effecting my credit score!. Every agent agent "assures me its cancelled" what do I do
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Carole Griffiths
(@CaroleGriffit13) reported
@O2 why do I keep getting emails from O2 billing me for a sim card that I have never used and cancelled by phone? The person I spoke to advised me to cancel the direct debit, which I did, and refunded me for the first bill, but still they keep coming!
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Charles Gloor
(@CharlesGloor) reported
@O2 no signal in Moretonhampstead. Rubbish. Does not help local business #notspot #infrastructure
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The_Bunny🌦️🌞
(@Bunny_Longstock) reported
@O2 @Bekhboyle Hi I’m in Croatia, checked before I left the uk that I wouldn’t be charged for using my monthly allowance here, and I’ve been charged for data roaming! Can’t message customer service as busy!
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Birdman
(@bi68495599) reported
@O2 poor connection issues in San Jose whilst roaming hardly any connection! Not impressed!
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PaolaCabrini
(@PaolaCabrini) reported
@O2 Hello! I have been waiting for my SIM since 08/07 as part of a deal with also Virgin Media bundle. My emails with password setup are expired so I cannot log into the all and get support, can you please contact me via DM here?
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The Mussel Pod
(@brancasterbay) reported
@O2 Our postcode is publicly posted everywhere, we run a business from it! There’s nothing else to dm about. We’ve just got NO phone signal so our phones aren’t ringing & we’re missing calls on both networks.
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VGanon
(@VgGlover) reported
@O2 @Bekhboyle Is that why the network in London today can barely hit 3G quality? Your masts are melting?