O2 Outage Report in Walton-on-Thames, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent O2 outage reports came from the following cities: London, Balham, Slough, Fulham, Camden Town, Ealing, Wandsworth, Paddington, Acton, Wembley, Brentford, Greenford, Hounslow, Redhill and Belsize Park.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Balham |
||
| London |
Phone |
Community Discussion
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O2 Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stu McNeil
(@ForewarnedIS) reported
@O2 Still down. When is this going to be working again?
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Mkms0618@gmail.com
(@mkms0618) reported
@El_Nobbo_1st @John_Blackwell @O2 I can echo that . Their customer service is as slow as the Internet speed they provide me.
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SAVE UKRAINE
(@RaraDivalicious) reported
@O2 your useless service has been offline yesterday and today and i cant upgrade!
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𝙲𝚑𝚊𝚛𝚕𝚘𝚝𝚝𝚎
(@smalltimedread) reported
@BBCWatchdog Any help? Ordered S22 Feb14 & whilst now told the phone is finally in stock, am also told the offers promised with the deal cannot be fulfilled as past the expiry date, despite me chasing the phone for almost 3mths!a £250+ loss for me! Breach of contract? @O2
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Shane786
(@Shane7864) reported
@O2 never have I ever felt so deflated. I have a contract with yourselves- I’ve paid but not only have I contacted you over the phone- with no resolve- I ended up getting verbally attacked in your Ealing Broadway store by a sales rep who refused to give me his name..
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Kirstie Ashworth
(@tigger17) reported
@O2 my parents are going through a mountain of pain trying to fix a signal issue that no one in your customer service team wants to resolve. Having been with you since BT Cellnet days, I'm considering moving my entire families accounts to another network provider. So poor..
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Mkms0618@gmail.com
(@mkms0618) reported
@O2 you really are the worst. Offered absolutely zero solutions to fix my pathetic Internet speed and currently sat at 6 hours waiting for response in dm.
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Back In Time Antiques
(@AntiquesBack) reported
@O2 sort it out O2 website app down all day so call to pay my bill instead and no one there today 🙃 😑 #poorcustomerservice
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Chris Hughes
(@Bentley1uk) reported
Need to swap my sim but @o2 app and website been down for hours. Is there anyway I can do this without the app and no way to text?
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Thomas Allan
(@Tamus1314) reported
@O2 any chance someone can actually reply?! My entire service has been cut off for no reason whatsoever!