O2 Outage Report in Hampstead, Greater London, England
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The latest reports from users having issues in Hampstead come from postal codes NW3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hampstead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hampstead, Greater London, England
The most recent O2 outage reports came from the following cities: Lewisham, London, Belsize Park, Camden Town, Harringay, Wembley, Ilford, Brentford, City of Westminster, Enfield Town, Hampstead, Ealing, Wood Green, Woodford Green and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Belsize Park |
Internet | |
| Camden Town |
Phone | |
| Harringay |
Community Discussion
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O2 Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Jason MacKenzie
(@jasonmackenzie) reported
from
London Colney, England
Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Reeks
(@nreeks34) reported
@O2 signal reception in the Rogerstone Newport area seems to have worsened recently with many spots only on 3g with 1-2 bars. Is there maintenance or changes underway which has impacted the service ?
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Becky 🕸⭐
(@beckyboris) reported
@O2 Yes, it's intermittently bad. I work 10 minutes away and it's the same there. Some days it's brilliant and all of a sudden it just drops out completely! I've tried restarting my device, turning data off and on again...nothing works. I got extra data as Sky is so bad 4G is faster
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Arwen
(@Arwen_LA) reported
@O2 just spent 20 minutes on hold to customer service and finally had my call answered and when I explained the problem the guy hung up on me?!!!!
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squirrel-fox
(@N08454527) reported
@O2 Hello just recently started my o2 pay monthly sim only contract. issue is the data is the worst bunch of bollocks ever.I can’t if connect. If does occasionally work it is so slow. Pointless to have this sim. I moved over from 3 the. Service was100% better. You guys are #o2
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Nick Hare
(@harey2805) reported
@O2 Trying to call 202, get told opening hours are 8am to 9pm weekdays and then get told to call back tomorrow and get cut off. It's only 8:40pm. Usless customer service yet again.
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Neil Rigg
(@riggy67) reported
from
Scrabster, Scotland
@O2 I don’t have the words for how **** your service is. Due to a lack of progress and no communication, I cancelled my order today. Just had an email saying it’s been despatched now. ******* idiots
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sarah
(@sarah42433972) reported
@O2 I would like to pay off my device plan. I can’t do it online and can’t get through to anyone #help
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John Pearce
(@jonnyp138) reported
@O2 got to give credit where it is due was thinking of leaving due to non existing signal at saltfleet (Ln117rz) but since you have put the mast up in the New Inn Caravan Park back field the signal has been exceptional, I can work uninterrupted from my van again so big thank you.
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KINGSMAN🇬🇧🏴
(@kingsman5865) reported
@O2 I can text normal but your text service won’t let me reply
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Andrea Bragg10
(@AndreaBragg4) reported
@O2 Yes she has now had a auto response but it's not really resolving the issue of crap network coverage.