O2

O2 Outage Report in Hampstead, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hampstead, Greater London, England 05/23/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hampstead, Greater London, England

The most recent O2 outage reports came from the following cities: Paddington, Bermondsey, Hanwell, London, City of Westminster, Lewisham, Stanmore, Hackney, Southwark, Newham, Brentford, Leyton, Harringay, Tottenham and Poplar.

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City Problem Type Report Time
United KingdomPaddington Phone
United KingdomBermondsey Total Blackout
United KingdomHanwell Internet
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hampstead, England

Latest outage, problems and issue reports in Hampstead and nearby locations:

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • JPaulG JPaulG 🐼 😷🧋 (@JPaulG) reported from Lambeth, England

    @O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • RhondyPondy Rhonda (@RhondyPondy) reported from Eltham, England

    Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • Jackie_flash Jackie Frost 🤍 (@Jackie_flash) reported from Lambeth, England

    Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Poldisleftpeg Brad (@Poldisleftpeg) reported

    @Julsey1886 @O2 Of course. I was pretty bad for it but my circumstances changed a year or so ago. Not for the better in many ways but it has given me a chance to get a grip on things, distance myself from certain stuff that perhaps I didn’t 12 months ago. It’s a journey though.

  • GoldthorpeNeil Neil Goldthorpe (@GoldthorpeNeil) reported

    @virginmedia @TheBHF @O2 Worst customer service just been trying to cancel our out of contract with your selfs the man at your call center would not listen to us asking to cancel

  • Wakeycake Wakeycake (@Wakeycake) reported

    @O2 just informed me my bills will rise by 13.4% . Luckily my contract expires soon, so I'll be going elsewhere. What a kick in the teeth, they cannot justify that big of a rise in tough times. Never had a different provider but that's going to change! Sickened.

  • smokkeeast2souf isha bars (@smokkeeast2souf) reported

    @O2 HOW ******** CAN YOU NOT LET ME CALL YOU AT ALL BUT EXPECT YOUR BILL TO BE PAID GUESS WHAT GIVE ME MY CODE TO TRANSFER TO ANOTHER NETWORK DONE WITH YOUR BULLSHIT 3YEARS TO LONG DONT CARE ABOJT YOUR CUSTOMERS AT ALL

  • joanne_l_t Joanne (@joanne_l_t) reported

    @aidanc80 @O2 @virginmedia It’s a joke, I can’t even get 3G or signal half the time!!

  • YahYah_Gunn Rob Stow (@YahYah_Gunn) reported

    @NathFerguson @money2themasses @O2 O2’s general service has become really bad lately. I saw suspect there will be a lot of people getting ridding of them when their contracts end

  • Harjieeee ਹਰਜ (@Harjieeee) reported

    @O2 increasing my monthly bill but can’t even get proper signal, how is that justified?

  • jlee_ J (@jlee_) reported

    Lol thanks @O2 been a loyal customer since 2008? But a 13.4% rise in my phone bill is a hard nope from me 👎🏻. Looks like I’ll be changing provider!

  • ladytarasimone Tara Longworth (@ladytarasimone) reported

    @O2 hi iv left o2 I need my final bill but I can’t log in anymore what can I do iv tried calling customer services but hold time is too long

  • liam69857404 swiss army dad (@liam69857404) reported

    @O2 answer to not being able to pass security to pay a bill .......send me umpteen emails telling me I haven’t paid....ffs, no **** Shirley. I just need a person that can speak and make a decision that’s not on the hymm sheet which clearly doesn’t work.