O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Uxbridge, Hammersmith, Slough, and Hounslow.

City	Problem Type	Report Time
Uxbridge	Phone	14 hours ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	6 days ago
Hammersmith	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Joseph Sweeney (@JosephS65112253) reported 3 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 3 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported 5 minutes ago from Hammersmith, England

  @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

• 
  Shasa Colson (@THE_COLSON) reported 5 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Lyndall (@LyndallAnn) reported 9 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  Jose Suarez (@SuarezFusters) reported 14 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Stephanie Bennett (@StephsBubble) reported 15 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 19 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

• 
  Ruth Holliday (@RuthHolliday13) reported 23 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Pasha (@Mr_ISC) reported 24 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  m a r y (@maryhippychick) reported 26 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 30 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Gavin Wilson 📺🎥 ♿🏳️‍🌈 (@GavinWilsonTalk) reported 31 minutes ago from Merton, England

  @O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔

• 
  Fr Chris Phillips SSC (@phillipsc) reported 35 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Verity Powell (@PowellVerity) reported 37 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  mary spillane (@spillanemary) reported 38 minutes ago from Wandsworth, England

  @O2 Pity you can’t provide consistent, reliable service in London

• 
  Steve Hodgson (@SteveHodgson1) reported 39 minutes ago from Merton, England

  @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

• 
  Joseph Sweeney (@JosephS65112253) reported 40 minutes ago from Sutton, England

  @O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company

• 
  Federica Parise (@cityposer) reported 42 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  m a r y (@maryhippychick) reported 54 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren (@Halbutt) reported 2 minutes ago

  @O2 Also trying to change my surname and your website won't let me upload my marriage certificate, even though it's in jpg. My local store in Romford wouldn't help at all.

• 
  Willlyep (@willyepp) reported 3 minutes ago

  @O2 how are your systems so fundamentally broken? Cannot login on the app, cannot login through the website (tried incognito mode also). Been happening for months and months - surely you must be aware of this problem? How is it taking so long to be fixed!!

• 
  #BurnhamthefakePM #NeverLabour (@EmmMurray211) reported 3 minutes ago

  @O2 my daughter, stranded abroad with no phone after a theft, has received terrible service from you. Unless you can actually support her we will be cancelling our DD and making a complaint to @Ofcom. Good customer service is not rocket science!

• 
  john (@jhargie4) reported 3 minutes ago

  @O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer

• 
  just me (@BluesnJazzxx) reported 8 minutes ago

  @O2 There’s absolutely no point. O2 know what the issue is but refuse to fix it

• 
  Jonny duncan (@MrJonnyDuncan) reported 14 minutes ago

  @O2 how do you allow all these touts and scammers to buy all the tickets to your shows at the o2 and let them re sell them for 5 times the value when there's children lose out. What a **** show

• 
  Tom Weller (@TWeller96) reported 15 minutes ago

  Avoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!

• 
  John (@JRSC01) reported 15 minutes ago

  @O2 Also saying i was a great customer with good credit rating and asked me if i was happy, said no i can never get a data reception, she immeduantly told me, i havve reported that to my team and they will get that fixed in the next 24 hours!

• 
  Paul Curry (@Paulc2nd) reported 17 minutes ago

  @willyepp @O2 I am experiencing the same issues

• 
  CBL ‘71 (@Backofbeyond8) reported 21 minutes ago

  @o2 where on the train line from Maidstone to London 3G=no signal 4G=no signal E=no signal and 5G=no signal unless you have all 4 bars unfortunately for the majority (approx 50 minutes of a 1hr journey) there is no four bar 5G. It’s 2026 ffs!!!! Your service is shite