O2 outages and service status in Shepperton, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 30, 5:33 PM GMT+1.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Teddington, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 3 days ago |
|
Hammersmith
|
Total Blackout | 9 days ago |
|
Slough
|
Phone | 9 days ago |
|
Hounslow
|
Internet | 11 days ago |
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Hammersmith
|
Internet | 23 days ago |
|
Richmond
|
Total Blackout | 1 month ago |
Nearby cities with recent reports
1 recent signals
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O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Dré (@daktadre) reported from Merton, England@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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dr nabila 🌹 (@nmunawar) reported from Wandsworth, EnglandTopped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Tom Mytton (@TMytton90) reported from Wandsworth, England@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, EnglandHello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bertie BigBollox (@Wayne_Hoos) reported@kokeshimum @O2 It’s quite simple really, the comms firms that own and run the cellular relay sites throttle the power down to save money, and only tweak it back up slightly when enough people complain about service standards…
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SoundAffects (@PartyChambers) reported@fagewelsh @kokeshimum @O2 I'd say there's a big idiot on x that thinks there's 100 million people in the UK
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Ian Aitch (@mankian4783) reported@kokeshimum @O2 02 is awful. Joined 3 network years ago. Miles better
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.
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The Music Man (@DavidJa51216245) reported@Char_Tutton @AmazonUK Yes I can. @O2 They left me without a working phone for 2 months. Even sent my broken phone to their repair centre and it came back still broken. Cancelled my direct debit mid contract and they sent debt collectors after me. I still didnt pay them
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SB (@simonbrown001) reported@kokeshimum @O2 Networks share infrastructure the networks are under invested. Buy a new phone from the network pay 70-80 a month even after phones paid off. They were minted not anymore. Most people I know including me buy a phone & pay 10-15-20 quid a month no contract
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JAMIE HARRIS 💙 🇺🇦 🇪🇺 (@gardenyjamie) reported@kokeshimum @O2 Apparently the phone companies are deliberately shutting down the 4G antennae so that everyone switches over to 5G.
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Daniel Soho 🦋 (@donliveson) reported@Apple stupid prices for new iPhones. £760 + and a crazy 3 year contract, @O2 Ifs over never going back into phone contract. Never
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John Till (@JohnTillUK) reported@McWhirterAlex @kieran_jsmith I had to leave @o2 after 29 years as the service had just deteriorated so badly. Didn’t want to leave but it just got to the point where it was regularly unusable on my travels. I’m now using a MVNO which uses EE and it’s just so much better for half the price too.
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Scrumples 🇺🇦 💙🇪🇺 FBPE FBPA 3.5% European (@TheLynch10) reported@kokeshimum @O2 02 ia completely ****, my husband barely has any signal wherever we go in the UK. I have Vodafone, marginally better.