O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Uxbridge, Greenford, and Leatherhead.

City	Problem Type	Report Time
Wandsworth	Internet	3 days ago
Hammersmith	Total Blackout	4 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Phone	13 days ago
Hammersmith	Internet	13 days ago
Kingston upon Thames	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  B o b M a s s i e (@bobmassie01) reported 1 minute ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

• 
  Tommy Pickles (@DJTommyPickles) reported 6 minutes ago from Wandsworth, England

  @O2 truly the worst customer service I’ve experienced in a long while

• 
  Jeff Stevenson (@ukcomic) reported 6 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  Amalik799 (@Amalik7991) reported 12 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  dr nabila 🌹 (@nmunawar) reported 15 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Katherine Stephens (@love_kittyket) reported 18 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Marcus (@Marcus_dd1) reported 19 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 20 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Robert Balaam (@RobertBalaam) reported 22 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Azhaar Ashraf (@azhaarashraf) reported 24 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 38 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

• 
  Chris sweet (@poundland_thor) reported 41 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Richard Morris (@richardmorrisuk) reported 44 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Robert Balaam (@RobertBalaam) reported 45 minutes ago from Southall, England

  @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

• 
  m a r y (@maryhippychick) reported 45 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Dré (@daktadre) reported 47 minutes ago from Merton, England

  @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

• 
  💟 (@ShahlaaTahira) reported 47 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  ☆ Liezel ☆ (@liezel_t) reported 51 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  Nina Van Driel (@ninavdbennett) reported 55 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Dowsey (@fbateallthepies) reported 56 minutes ago from Wandsworth, England

  @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✨ (@toekelly_) reported 6 minutes ago

  @O2 no, i log in through the app no problem, then no matter what i click on it’s sending me a verification email every time

• 
  This is me 🧶 (@Margymoo) reported 8 minutes ago

  @O2 #virgin I want to cancel my contract. Cannot #speak to anyone at O2 #poorcustomerservice

• 
  Kimmy Murray (@KimmyMurray1982) reported 16 minutes ago

  So I sent my phone back to @O2 & surprise they said no fault. Had it back & surprise still faulty. Can someone please give me contact information of where to make a complaint regarding this?

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 17 minutes ago

  @O2 @Ofcom can you send me the link to make a complaint? @O2 refusing me the 14 day change your mind

• 
  Richard Sears (@BucketofFrogs) reported 19 minutes ago

  @O2 hi there is there any reason why the mobile signal is so poor in HP4 postcode area ?

• 
  Viridis (@Lord_Viridis) reported 21 minutes ago

  @O2 @IanLewis299 More DMs about myo2 being broken

• 
  George Howie (@thegrumpyjock) reported 23 minutes ago from Pontefract, England

  @O2 You have already told me you can't help as you can't trace a payment via chat so then I yet again needed to deal with your shocking customer service team on phone wasting my own time yet again this is all despite my account being settled because I paid the bill

• 
  Banterman 😆😡 (@Banterm42404691) reported 23 minutes ago

  @mhewson_MCH @O2 PS. #lebara is basically Vodafone network. Thats what you get in Europe.

• 
  Limey (@Limey31649474) reported 24 minutes ago

  @andrejpwalker @O2 Me too, it’s total garbage. Literally didn’t work, how TF can they not know. Once they pull their finger out and sort it I’ll be going elsewhere.

• 
  Sarah Devlin (@sar0dev) reported 24 minutes ago

  @LouiseM30692137 @O2 Same in Dunfermline, Fife. Flipping awful signal.