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O2 outages and service status in Shepperton, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received May 18, 8:40 PM GMT+1.
  • 75% Internet (75%)
  • 25% Total Blackout (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Ascot, Wandsworth, Hammersmith, Kingston upon Thames, Uxbridge, and Greenford.

CityProblem TypeReport Time
Ascot Internet 4 days ago
Wandsworth Internet 24 days ago
Hammersmith Total Blackout 25 days ago
Hammersmith Internet 29 days ago
Hammersmith Phone 1 month ago
Hammersmith Internet 1 month ago

Nearby cities with recent reports

Ascot

1 recent signals

4 days ago

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • SallyGilchrist1
    Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England

    @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • THE_COLSON
    Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • Gavlar321
    Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • louwhu16
    Lou93x⚒️ (@louwhu16) reported from Worcester Park, England

    @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • esrose2003
    Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • chris_reed
    Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • tony1945
    Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Where's my refund @O2? Absolutely disgusting that you tell me I'm getting a refund and 14days later I still don't have it. Also you are going to owe me for this month too as you still haven't replaced the mast so it still doesn't work most of the time! #evidenceforombudsman

  • arliv37918108
    ar37918108 (@arliv37918108) reported

    @O2 @kbushnell1975 Their customer service has become so poor since the merger with @Virgin it’s shocking

  • aussiebhoy88
    Wes (@aussiebhoy88) reported

    @abs_1977 @O2 This has been going on for months I can literally only pay a bill over phone or in store. My salary date changes every month so I prefer to pay manually as opposed to DD and I've done it this way for years with no issue

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 @Lasso_Solutions GET THE SITUATION SORTED RIGHT NOW BEFORE I REPORT U TO TRADING STANDARDS. SIX DAYS NOW. U got MANOR PROBLEMS COMING YOUR WAY

  • EIHLMalcontent
    Hockey Malcontent (@EIHLMalcontent) reported

    As per the norm now, @O2 have failed to do what they promised they would do…and then tried to blame the customer. Absolutely shocking network.

  • Metalmalc
    Mëtälmälc 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Metalmalc) reported

    @O2 Is your website down? I can’t login m, I’ve tried the Virgin thing several times and I’m losing the will to live.

  • 4Olivea
    41andabullet Olivea (@4Olivea) reported

    New scam to watch for with @O2 ring call centre with an issue. They add a new line to your account to fix an issue. Basically churning the customer for a new sale. And taking off advisors stats and earning themselves a bonus O2 stop call centre making sales. Please

  • brickfromcrick
    Fitzy (@brickfromcrick) reported

    @EnglandRugby @O2 Sorry @EnglandRugby but BJvR over Lawrence and Ojomoh absolutely stinks. He’s a Saffa! He grew up wanting to play for the Boks - why on earth pick him over 2 lads that are a) very talented and b) are actually English?! Horrible decision…

  • damienquirk
    Damien Quirk 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪🇺🇦 (@damienquirk) reported

    @DelBoy80s @EnglandRugby @O2 He got dropped by Racing. I've watched this kid since he burst in the scene ans was overhyped on the back of 2 great tries in second tier comps. He is a one trick pony, that'll work at Prem level but not intl. Fundamentally lacks work rate on and off the ball, poor aerially 1/2

  • dayvales
    Dave Hales (@dayvales) reported

    Can someone explain to me what #smartphones are supposed to do? I’ve got 4G and 3 bars on @O2 network and yet satnav or banking app won’t work and as for actually speaking to another mobile!!!….don’t get me started on that…