O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Teddington, Hammersmith, Brentford, Epsom, Ascot, and Wandsworth.

City	Problem Type	Report Time
Teddington	Phone	12 hours ago
Hammersmith	Wi-fi	6 days ago
Brentford	Phone	14 days ago
Hammersmith	Phone	23 days ago
Hammersmith	E-mail	26 days ago
Hammersmith	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Ashley Leggett (@ashley_leggett) reported 1 minute ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Katy Hall (@katyhall26) reported 3 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Chris sweet (@poundland_thor) reported 4 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  daisy (@daishughes) reported 6 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 10 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  Stephanie Bennett (@StephsBubble) reported 18 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Sean Parry (@SeanEdwardParry) reported 18 minutes ago from Wandsworth, England

  @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

• 
  Joseph Sweeney (@JosephS65112253) reported 21 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 22 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Lyndall (@LyndallAnn) reported 26 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  Liz Rose 😍 (@esrose2003) reported 31 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Stephanie Bennett (@StephsBubble) reported 32 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Avigazed (@Avigazed) reported 32 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Liz Rose 😍 (@esrose2003) reported 33 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Steve Hodgson (@SteveHodgson1) reported 33 minutes ago from Merton, England

  @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 44 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Katherine Stephens (@love_kittyket) reported 48 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  hen (@henna_macarena) reported 50 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 53 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 54 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sideways Tree (@EX23LCL) reported 6 minutes ago

  @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

• 
  Barbara Richardson (@Barbara25122320) reported 7 minutes ago

  @TomTugendhat @O2 @EE I’m in Dulwich too. Wasn’t it Boris and his cycling Czar who gave us cycle lanes and closed roads? What did your party do in government to improve mobile service?

• 
  🅓🅜🅨🅡🅒🅡 (@dmyrcr) reported 9 minutes ago

  @TomTugendhat @O2 @EE Your lot had 14 years. Maybe you should’ve campaigned about this then to your pals in government. Instead you did **** all

• 
  LE Graphics (@legraphics) reported 9 minutes ago

  @O2 I have been a business customer for over 25 years. Delighted to see the adverts for O2 satellite given that I have no network coverage for half of my time. Shocked when phoned to order the bolt on and told its for personal customers only. Do you not value business customers?

• 
  A Rintsie (@arintsie) reported 12 minutes ago

  Any idea @o2 when you will restore service to a vulnerable 89 year old who has been without communication for a week? Your “Guru team” have made no effort to get in touch nor has your customer services despite an access case being opened - check your DMs

• 
  Isca Augusta (@cmonmun) reported 15 minutes ago

  @RealToffeeCelt @O2 @TomTugendhat I get no O2 signal at work or home. I don’t even get 4/5G data in the middle of Winchester, which is not exactly economically deprived. They’re just crap.

• 
  Felix Lowe (@saddleblaze) reported 17 minutes ago

  @TomTugendhat @O2 @EE It’s quite a leap to blame your poor phone reception on cyclists, Tom. Be better.

• 
  Kevin Thomas FINSTR 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 (@kevinxt) reported 17 minutes ago

  @TomTugendhat @O2 Hi we had issues with O2 which was our Business Mobile supplier. There are coverage maps available, we checked them and found better coverage with EE. We tried a spare mobile first which was better, then changed to EE. Works well as we have two locations Wales and Southwest.

• 
  Steven Lynn (@StevenL24817437) reported 18 minutes ago

  @O2 Formal complaint - Business account . All 3 numbers failed simultaneously - no data, calls or texts. Left stranded, couldn't get an Uber or check bank accounts. Now you've tried to take £394.14 when my usual bill is £116 and spend caps are in place. Your complaints form is also broken. Disgraceful service. #O2

• 
  Kate (@oftenFrazzled) reported 21 minutes ago

  @O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling