O2 Outage Report in Shepperton, Surrey, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Guildford, Kensington, Leatherhead, Woking, Hounslow, Ealing, Slough, and Esher.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Maidenhead	Internet	3 days ago
Wembley	Internet	4 days ago
Hammersmith	Internet	7 days ago
Wandsworth	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Steve Hodgson (@SteveHodgson1) reported 1 second ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Jay S. (@J5752x) reported 1 minute ago from Paddington, England

  Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

• 
  Pasha (@Mr_ISC) reported 8 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  Pawlie (@Si11y3gg) reported 10 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 10 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 11 minutes ago from Kingston upon Thames, England

  @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

• 
  Vìncere. (@VictorJ1987) reported 16 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Hayden | London Event Photographer (@AdairDrivePhoto) reported 17 minutes ago from Wandsworth, England

  Hi @O2 links in your last email are not working for me. #GoDine

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 19 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Rose Hinds (@RoseHinds) reported 22 minutes ago from Kensington, England

  @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

• 
  Alison Cameron🐟 (@allyc375) reported 26 minutes ago from Kensington, England

  @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

• 
  Alison Cameron🐟 (@allyc375) reported 33 minutes ago from Kensington, England

  @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

• 
  Dimitthri Lochana Vithanage (@sparkyDLVXO) reported 34 minutes ago from Banstead, England

  @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

• 
  Robert Valentine (@NeedMoreTea) reported 37 minutes ago from Kensington, England

  @O2 I get masts break down etc, but two weeks is quite a long time.

• 
  dr nabila 🌹 (@nmunawar) reported 48 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Mark Harris (@markh4780) reported 50 minutes ago from Kensington, England

  @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

• 
  Katherine Stephens (@love_kittyket) reported 51 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Martin Kay (@martinkay11) reported 57 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  Steve Hodgson (@SteveHodgson1) reported 57 minutes ago from Merton, England

  @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

• 
  Rose Hinds (@RoseHinds) reported 59 minutes ago from Kensington, England

  @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  wendyg4073 (@wendyg4073) reported 6 minutes ago

  @O2 will the repairs on the south Kilmarnock mast actually fix the crap coverage we've had for months or what.. me and others have complained regularly and we just get it's the mast so will this help or are we all looking for other providers

• 
  Lynne Clements (@LDC402) reported 9 minutes ago

  I am having a nightmare experience having just joined O2. I have had no service from them ever since I first applied for my Sim card on the 29th of August, a service for which I am paying. They are leaving me vulnerable and inconvenienced and they don’t care!@O2.

• 
  Harry 🔴 (@yaspardo) reported 13 minutes ago

  @O2 Not following the crowd to support Iranian’s revolution by mobile operators in the UK unlike Canadians #MahsaAmini #IranRevolution

• 
  Andee (@andeejinx) reported 13 minutes ago

  The main #customerservice strategy of @o2 is to hang up when they don’t want to deal with the issue. SERIOUSLY. Never buy anything from this company. #o2 #scammers

• 
  dame linda carter OBE (@BR_4_NN) reported 14 minutes ago

  @robotormonkey @wayneede @O2 i have this problem too!!! they do checks on my phone and ****, IT'S YOUR NETWORK NOT MY PHONEEEE

• 
  Connor Gurney (he/him) (@connordoner) reported 16 minutes ago

  @O2 Can you please follow my DM up? Your network is failing completely in my area, and I’ve been told I have to wait till Monday to get it resolved. That won’t help me when I’m working from home this weekend…

• 
  Thomas Allan (@Tamus1314) reported 16 minutes ago

  @O2 Any chance someone can actually help with getting through to speak to payment management? Absolute shambles trying to phone and have to jump through hoops to end up STILL not being able to speak to anyone!

• 
  Ronald Pierce (@RCPierce0927) reported 16 minutes ago

  @andeejinx @O2 ****** around further to be told tough luck go to the store. Only for the store to tell me to call customer service. I’m not a customer and never will be. Get your **** together @O2

• 
  Leo (@Leozinho_leeh) reported 18 minutes ago

  @O2 It’s so difficult to get through with O2 customer service. 😡😡

• 
  Andrew Harris (@foo316) reported 18 minutes ago

  @O2 It's a brand new sim and phone. Had the same issue with my last phone too. And no sorry, I can't try another phone. I'd rather try another network if I'm honest but I'm stuck now