O2 outages and service status in Shepperton, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (67%)
- Total Blackout (17%)
- Phone (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Shepperton, England
The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Uxbridge, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 12 days ago |
|
Hammersmith
|
Total Blackout | 12 days ago |
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Hammersmith
|
Internet | 17 days ago |
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Hammersmith
|
Phone | 21 days ago |
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Hammersmith
|
Internet | 22 days ago |
|
Kingston upon Thames
|
Internet | 27 days ago |
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O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Gavin Wilson 📺🎥 ♿🏳️🌈 (@GavinWilsonTalk) reported from Merton, England@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Sean Parry (@SeanEdwardParry) reported from Wandsworth, England@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Ruth Holliday (@RuthHolliday13) reported from Hammersmith, EnglandStill within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Lyndall (@LyndallAnn) reported from Ealing, EnglandOne thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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123qwe123 (@123qwe187051047) reported@arokorol @O2 What's the issue here?
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Simona Valentina (@1stSimona) reported@amy_jo_23 @O2 Yes, I noticed that too… the signal is not what used to be
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Eve (@utopianluvr) reported@arokorol @O2 Upset about the truth huh? Too damn bad. You are lucky to be have set foot on Palestinian soil. Greedy greedy entitled for nothing.
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Russ (@june21wahoo) reported@1stSimona @O2 They are bloody useless with their crap App...
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Kieren Bushnell (@kbushnell1975) reported@O2 You are an absolute disgrace of a company. You have lost a long and supposedly valued customer. I am calling you out for what you are, a shoddy, scam organisation. Utterly disgraceful bunch of charlatans.
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🔯Hebrew Hammer🔯 (@OyVeyzMeir) reported@arokorol @Shimshon1800 @O2 O2 may be preferring Paltel as a roaming provider but I'd more bet on the provider aiming an especially "hot" sector at the airport to capture roaming traffic and generate revenue. A simple manual network selection will cure that. But they're so close together that it does happen. Same occurs when in the North, can get alerts roaming onto Alfa or Spacetel and data is HORRIFICALLY expensive on those.
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john (@johnsmusicclub) reported@O2 only one who has lifted a finger to try to help in any way. Please contact me as soon as possible before you make the biggest blunder of O2’s existence
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Devs (@Destr0yT0Create) reported@O2 Yes They said its been an issue with your codes for the last week. They've had a lot of people come in and unable to use it on the Pizzas. As in it just doesnt accept the codes. Greggs - Hounslow both stores on the highstreet and Heston Greggs - High street Whitton
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Kieren Bushnell (@kbushnell1975) reported@O2 Do not have a complaint reference as your complaints team have not responded to ANY of my emails!!!!!!
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keith (@keithheskett) reported@O2 customer services is shocking upgraded a month ago and still waiting of a qr code to send my old phone back with switch up I’ve been on live chat and into store and still no closer