O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Teddington, Brentford, and Epsom.

City	Problem Type	Report Time
Hammersmith	Total Blackout	7 hours ago
Slough	Phone	8 hours ago
Hounslow	Internet	3 days ago
Hammersmith	Internet	14 days ago
Richmond	Total Blackout	21 days ago
Hounslow	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Dimitthri Lochana Vithanage (@sparkyDLVXO) reported 0 seconds ago from Banstead, England

  @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

• 
  James Robey (@jamesrobey1990) reported 1 minute ago from Wandsworth, England

  @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 6 minutes ago from Kingston upon Thames, England

  @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

• 
  dr nabila 🌹 (@nmunawar) reported 7 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Sachin Kumar (@sachink0201) reported 9 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Ben Marshall (@marshallb60) reported 11 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Samantha Blandy (@26samb) reported 12 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Pasha (@Mr_ISC) reported 23 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  hedara (@hedaramusic) reported 24 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported 26 minutes ago from Hammersmith, England

  @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

• 
  Robert Balaam (@RobertBalaam) reported 26 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Jose Suarez (@SuarezFusters) reported 26 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Jason MacKenzie (@jasonmackenzie) reported 31 minutes ago from Merton, England

  @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

• 
  Sean Flatley (@Seanielondon) reported 33 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Stephanie Bennett (@StephsBubble) reported 39 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Steve Depeare (@depeare) reported 39 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Nina Van Driel (@ninavdbennett) reported 46 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Martin Kay (@martinkay11) reported 46 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 48 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Craig Freeman (@craigdfreeman) reported 52 minutes ago from Worcester Park, England

  The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  xCat_loverx (@3_Heart_S) reported 3 minutes ago

  @O2 Luke @ your Chelmsford store very helpful and kind today. Deserves some credit for good customer service

• 
  Velobet Rugby (@Velo_Rugby) reported 3 minutes ago

  @EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.

• 
  Stuart Semple (@StuartSemple85) reported 4 minutes ago

  Been in Crete for the last 2 weeks including trips off the coast and up the mountains and I had full signal and 5g…return home and not even 3 miles from Ayr and I’ve practically got to hang out the window. Why is our infrastructure so poor? @O2 @Ofcom @scotgov

• 
  andy brown (@BathrfcfanAndy) reported 6 minutes ago

  @EnglandRugby @O2 ******* should start he never gets it right

• 
  Mitch Hirsty (@mitchhirsty) reported 8 minutes ago

  @Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄

• 
  KT3 (@KTics90) reported 10 minutes ago

  @o2 signal from wigan hospital all the way to Standish is literally non existent. Absolutely shite.

• 
  Skimo (@SkimoBeats) reported 10 minutes ago

  @codyhaine91 @O2 That's madness! There's a communications ombudsman by the way. Get the complaint started. I had went through something similar with Three Mobile. Had it all sorted and watch contract paid off in full as redress.

• 
  Louise Rodgers (@lou925) reported 11 minutes ago

  @O2 terrible customer service not helpful at all then after holding for 50 minutes waiting to be put through to a manager you cut me off !!! No call back as of yet

• 
  ksk1 (@ksk0885) reported 11 minutes ago

  @O2 still down, whats goin on???

• 
  8 (@aaecognito) reported 11 minutes ago

  @O2 pls fix your service my GOD.