O2 Outage Report in Shepperton, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Shepperton, Surrey, England
The most recent O2 outage reports came from the following cities: Paddington, Leatherhead, London, Hounslow, Ealing, Slough, Esher, Kensington, Worcester Park, Pirbright, Wandsworth, Kingston upon Thames, Ascot and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Phone | |
| Paddington |
Phone | |
| Leatherhead |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
-
Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
-
Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
-
fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
-
Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
-
Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
-
Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
-
Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
-
Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
-
Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
-
Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
-
Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
-
☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
-
Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
-
Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
-
Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
-
John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
-
Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 ’Cause I don’t really got **** else, And my phone helps when I’m stressed. I even saved the emails with the ship dates you addressed.
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 ’Cause I don’t really got **** else, And my phone helps when I’m stressed. I even saved the emails with the ship dates you addressed.
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 See, I’m just like you in a way: I never got answers neither. Your system always cuts off, rests or freezes. I can relate to what you’re sayin’ in your promotion So when I have a ****** day, I check my tracking, without emotion.
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 ’Cause I don’t really got **** else, And my phone helps when I’m stressed. I even saved the emails with the ship dates you addressed.
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 My phone's not here, I'm wonderin’ why I Got out of bed at all Your “order shipped” alert hit my inbox But nothing came at all And even if it did, you’d probably say That DHL dropped the ball It reminds me that, it’s all gone bad, it’s all gone bad
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 My phone's not here, I'm wonderin’ why I Got out of bed at all Your “order shipped” alert hit my inbox But nothing came at all And even if it did, you’d probably say That DHL dropped the ball It reminds me that, it’s all gone bad, it’s all gone bad
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 ’Cause I don’t really got **** else, And my phone helps when I’m stressed. I even saved the emails with the ship dates you addressed.
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 My phone's not here, I'm wonderin’ why I Got out of bed at all Your “order shipped” alert hit my inbox But nothing came at all And even if it did, you’d probably say That DHL dropped the ball It reminds me that, it’s all gone bad, it’s all gone bad
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 ’Cause I don’t really got **** else, And my phone helps when I’m stressed. I even saved the emails with the ship dates you addressed.
-
Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 My phone's not here, I'm wonderin’ why I Got out of bed at all Your “order shipped” alert hit my inbox But nothing came at all And even if it did, you’d probably say That DHL dropped the ball It reminds me that, it’s all gone bad, it’s all gone bad