O2 Outage Report in Shepperton, Surrey, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Guildford, Kensington, Leatherhead, Woking, Hounslow, Ealing, and Slough.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	6 days ago
Maidenhead	Internet	7 days ago
Wembley	Internet	7 days ago
Hammersmith	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Jade Sharp (@jadesharp1992) reported 4 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  peter (@peter33266430) reported 7 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Dré (@daktadre) reported 11 minutes ago from Merton, England

  @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

• 
  shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported 13 minutes ago from Hammersmith, England

  @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

• 
  💟 (@ShahlaaTahira) reported 14 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  James Vertigan (@jamesvertigan) reported 14 minutes ago from Ealing, England

  @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

• 
  Jade Wheatley (@JadeWheatley_) reported 16 minutes ago from Paddington, England

  Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 17 minutes ago from Southall, England

  5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

• 
  Joeachilles.com (@JoeAchilles) reported 17 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  James Vertigan (@jamesvertigan) reported 26 minutes ago from Ealing, England

  @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

• 
  Dré (@daktadre) reported 28 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  MSYENHA (@MSYENHA) reported 31 minutes ago from Wandsworth, England

  @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

• 
  afia. (@julsbvby) reported 37 minutes ago from Paddington, England

  It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

• 
  Olivia Khwaja (@oliviakhwaja) reported 40 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  James Elston (@JamesElston3) reported 47 minutes ago from Hammersmith, England

  @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

• 
  🎃🖤TheBlackDahliaRose💀🥀🕸 (@unknown_babez) reported 48 minutes ago from Paddington, England

  @O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾

• 
  Lyndall (@LyndallAnn) reported 49 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  ياسمين🌹 (@YasmeenLillahh) reported 55 minutes ago from Paddington, England

  @_MParisss @O2 Trust me 3 is poor

• 
  Timothy Murphy (@tjwmurphy) reported 57 minutes ago from Paddington, England

  @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

• 
  Jeff Stevenson (@ukcomic) reported 59 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gg 🪙 (@Gghorse_BTC) reported 3 minutes ago

  @O2 fix your ******* internet 🛜 services absolutely diabolical!!!

• 
  tony lannon (@tonylan14) reported 5 minutes ago

  @AlisonLMercer @O2 @virginmedia H ihave been effected since July 14th, constantly phoning up every day, I honestly don't they know how to fix the issue. I have four tickets and a complaint raised with them. It is frustrating. 😠 😢 😭

• 
  celtic Jaime 🍀 (@celtic_jaime) reported 6 minutes ago

  @quigley_mick @VMO2News @O2 Left them a few years ago mate terrible service

• 
  Taeler (@TaeSwiftie13x) reported 7 minutes ago

  @O2 hi your app isn’t letting me pay my phone bill. It has changed from what it was last month and have had to change passwords etc to get in and now nowhere at all to pay my phone bill. Can you help? I’m just about to go on holiday so need to pay it today

• 
  Darren Edey ⚒ (@Dazedey) reported 10 minutes ago

  @O2 the worst customer service I’ve ever received!!! Been on phone all morning!!! Your staff are incompetent

• 
  AV🚀 (@MRAJ_1) reported 10 minutes ago

  @O2 why is your network temperamental on rail services? Y’all need to fix this

• 
  John M Hunt (@Johnmhunt) reported 11 minutes ago

  Why is the bottom of Lothian road in Edinburgh a @ThreeUK and @O2 not-spot? I can get a full signal on Three and a good backup on my @Honest_Mobile on O2 but neither will show bus times on the bus app but this works a few hundred metres away.

• 
  𝓜𝓮𝓵 ✨ (@melclaireluck) reported 11 minutes ago

  Signal on @O2 is borderline non existent in the 6 week holidays in Newquay due to the sheer amount of people however Vodafone works amazingly here even at boardmasters where I can’t even send a text. Is there anything that can be done to sort @O2 before I have to switch

• 
  Your privacy matters! (@Jon11652348) reported 14 minutes ago

  @O2 when did you stop being customer focussed? - attempting to top up monthly has become a hellscape, why do I need to link to Virgin Media? - why is topping up credit now so painful? Is this general incompetence or targeted specifically for U.K. markets?

• 
  💖 _Dad Speaks_ 💖 #RememberingDad (@memory_dad) reported 22 minutes ago

  @O2 @virginmedia Which of these links are you able to support on please? It's just that this Twitter/X is listed on there but your saying it's not supported and the live chat won't allow me to chat with an agent on there when I just tried it