O2 Outage Report in Shepperton, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shepperton, Surrey, England
The most recent O2 outage reports came from the following cities: London, Wandsworth, Slough, Kingston upon Thames, Ascot, Hammersmith, Ealing, Southall, Paddington, Fulham and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wandsworth |
Phone | |
| Slough |
Phone | |
| Kingston upon Thames |
Phone | |
| Ascot |
Phone | |
| Wandsworth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Joseph Sweeney
(@JosephS65112253) reported
from
Sutton, England
@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
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Joseph Sweeney
(@JosephS65112253) reported
from
Wandsworth, England
@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Will Reed-Simons
(@willreedsimons) reported
Hi @SkyUK @SkyHelpTeam. Why am I being charged roaming fees by #skymobile when it uses the @O2 network (who dont charge roaming fees)?
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owen sibley
(@owensibley7) reported
Really disappointed with @O2 service, I am having issues joining them after 13 years with @ThreeUK
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Tom Douglas-Walker
(@Tomdw916) reported
@O2 Hi I've recently taken out a contract with you but when I try to port my old number across using my PAC code I get an error. Can you guys help?
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Priya Mulji
(@PriyaMulji) reported
@O2 Hi, I was just talking to someone (think his name was Mohammed) about leaving @EE and moving to you. Any chance someone could call me as I’m having major issues with calls on my current network
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Andy Rennie
(@andyrennie) reported
.@O2 Uk are really pushing out the boat to help users in Tq3 again, excuses excuses
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Sam Bull
(@bully2100) reported
@O2 Hi, ive called and cancelled an account 4 times now and account that shouldnt of started! and now i have just received bill for it... can i speak to someone who can cancel this account?
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Vanessa Bunce
(@vanessam9363) reported
@actionfrauduk @O2 I have been trying since April to sort my acct which was hackedI have lost track of how many times I have called cust service and NOTHING is being resolved.I am almost crying in frustration as I have called 3 times today & either get cut off or on hold
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Coups
(@davecoupland) reported
@O2 having a terrible experience with services. My wife’s phone hasn’t been getting a signal for 2 months. She is being passed from pillar to post by store staff and customer services. Please help.
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A n d y
(@MrAndyWatson) reported
Paying near £200 a month with @O2 to have zero signal and 3G in Northern Ireland and Birmingham. Imagine having to buy a Vodafone pay and go SIM card. Not just my line friends/family also. A customer over 18 years on contract. Can other networks buy you out of contract?
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Paul Hubbard
(@paulhsolihull) reported
Moving 3 of my mobiles@contracts to @o2 was a mistake. Poor coverage at home and no response when raised. Dread dealing with them as they make it so hard.