O2 outages and service status in Shepperton, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Aug 30, 5:18 PM GMT+1.
- Total Blackout (67%)
- Internet (17%)
- Phone (17%)
O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent O2 outage reports came from the following cities: Hammersmith, Slough, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 2 days ago |
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Hammersmith
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Total Blackout | 4 days ago |
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Hammersmith
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Phone | 6 days ago |
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Hammersmith
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Total Blackout | 6 days ago |
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Hammersmith
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Total Blackout | 6 days ago |
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Hammersmith
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Total Blackout | 6 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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James Robey (@jamesrobey1990) reported from Wandsworth, England@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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๐ (@ShahlaaTahira) reported from Hillingdon, EnglandSo now Iโm without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and canโt even make a phone call.
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandIโve been with @O2 for 7 years. Iโve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you canโt provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that donโt work. Not feeling like centre stage.
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Ben Mitch ๐ช๐บ๐ณ๏ธโ๐๐จ๐ฆ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐๐คช (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service theyโve provided me at my new property? I wasnโt expecting to be charged extra for this mess up on their side so itโs a no thanks from me.
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Lyndall (@LyndallAnn) reported from Ealing, EnglandOne thing Iโm excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting โno serviceโ and then it coming back 5mins later and dropping out again.
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent ๐ฉ
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Charlene (@Peachey_79) reported from Wandsworth, EnglandMy mum is vulnerable and canโt use the internet... she needs help @O2
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Tom Mytton (@TMytton90) reported from Wandsworth, England@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Gavin Wilson ๐บ๐ฅ โฟ๐ณ๏ธโ๐ (@GavinWilsonTalk) reported from Merton, England@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages ๐ค๐ค๐ค
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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๐ฅ๐๐๐พ๐ ๐ฒ๐พ๐๐๐๐ (@jsw1602) reported@O2 I'm trying to sign up for a SIM card online but when it goes to verify my identity with my card it doesn't work. I've used both my cards but they're not working
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#StopFundingGenocide. Hull & Proud. NeverVotedTory (@alikat54) reportedSick of having NO signal via @Tescomobile and @O2 when friends on other networks have no issue ๐ก #tescomobile May have to buy my way out of this contract at this rate. Any recommendations?
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mt (@justaskerica) reported@O2 why does your my O2 app have no content on your Help section with no way of contacting an agent? The website tells me to go to the app and I cannot call as my SIM isnโt activated yet which is my issue
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Siany ๐๐งต๐จโ๐ฉโ๐งโ๐ฆ๐NHS ๐๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@sianymarv) reported@O2 possibly the worst messaging chat bot EVER!!! Grrrrrr ๐
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CBL โ71 (@Backofbeyond8) reported@o2 where on the train line from Maidstone to London 3G=no signal 4G=no signal E=no signal and 5G=no signal unless you have all 4 bars unfortunately for the majority (approx 50 minutes of a 1hr journey) there is no four bar 5G. Itโs 2026 ffs!!!! Your service is shite
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lis 2 ๊ค (@voodoo1uv) reported@imperfectforagb @O2 is there anything at all that would help u out? i wish u were able to go jodie ๐
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John Till (@JohnTillUK) reportedMy saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preferenceโฆ So what do they do, try calling me instead. Getting sick of it now.
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Gale (@gaeilicgal) reportedHey @O2 could you make a SIM only deal that could be bundled onto my contract for my elderly parent? They never make calls unless it's an emergency but I always call them. A bundle on SIM for a token cost would be piece of mind and so helpful.
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Norman Lawson (@NormanL59377696) reportedOh great @o2 signal useless in Bromborough area again ๐ช
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Stu (@StuWri01) reported@O2 how can I access my final bill if nothing in the app is available or when signed into the web account no bills available? Already spent 55 mins on the phone to customer resolution this morning.