O2 Outage Report in Shepperton, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Shepperton, Surrey, England
The most recent O2 outage reports came from the following cities: London, Wembley, Richmond, Hounslow, Hammersmith, Southall, Merton, Dorking, Ealing, Hayes, Epsom, Oxshott, Uxbridge, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Wembley |
Total Blackout | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| London |
Phone | |
| Richmond |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Spencer Cowan
(@pscowan) reported
Anyone else's Giffgaff signal just completely die? Sutton area? My other sim (EE) seems fine though. Tried reboots etc but no luck @giffgaff @O2
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Zah®ah
(@ZahrahR_786) reported
@O2 disappointed that the priority app no longer works on my phone. Just keeps crashing even though I've updated it. Anyone else having the same issues? 😕 #O2Priority more like no longer a priority 😭
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Zoe Spoor
(@zoespoor) reported
Between @SkyUK (who I’m currently in the process of leaving anyway due to shocking service and signal) and @O2 my day is screwed!
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dave.
(@griffstergram) reported
Dear @O2 the year was 2001 I joined btcellnet & so embarked a 20 years of loyalty with yourselves, but alas you're now too expensive and renewal offers are not enticing. I am changing to another cheaper network now that I'm out of contract #ItsNotYouItsMeNoWaitItsYou
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brian deazley
(@briandeaz) reported
Cheers @O2 for shutting down your site for maintenance when I was in the middle of upgrading my son's phone before a deal ended at 12 midnight... really professional 👏🤬
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Charles Hadji
(@charleshadji) reported
@O2 is there a problem with the network in north London? Data on 4G has been terrible for over a week now #4g #o2
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Richard Frame
(@rafthemaster) reported
@christof_b @RossUKRFC @O2 I was with them for a similar length of time never got anything except poor service and higher bills - I left, they didn’t even try and see if they could help just booted me out the door faster
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Paul J Menkenzi 🏳️🌈
(@paulmenkenzi) reported
@O2 when can I expect my refund for the fall months mobile plan you took in August? No longer a customer!!!
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Iᗩᑎ ᑕᕼᖇIᔕTOᑭᕼᗴᖇ
(@IanCH7) reported
@RossUKRFC @O2 Been with @O2 since the beginning.. never had anything off them! I want something in return for being loyal..
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Gareth Cornelius
(@garfster2609) reported
@christof_b @RossUKRFC @O2 I’ve been with them since 2004, moved wife over in 2012 and have an iPad with them for the kids. Also never had anything from them