O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hounslow, Hammersmith, Richmond, Teddington, Brentford, and Epsom.

City	Problem Type	Report Time
Hounslow	Internet	5 hours ago
Hammersmith	Internet	12 days ago
Richmond	Total Blackout	19 days ago
Hounslow	Internet	20 days ago
Teddington	Phone	27 days ago
Hammersmith	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  RebeccaW40 (@RebeccaW40) reported 9 minutes ago from Epsom and Ewell District, England

  @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

• 
  Jose Suarez (@SuarezFusters) reported 11 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Bede Feltham 💙 (@bedefeltham) reported 17 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Avigazed (@Avigazed) reported 19 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Tony Crean (@tony1945) reported 24 minutes ago from Richmond, England

  @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

• 
  Dré (@daktadre) reported 24 minutes ago from Merton, England

  @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

• 
  Richard Morris (@richardmorrisuk) reported 27 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 30 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 30 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 32 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  Lyndall (@LyndallAnn) reported 32 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 36 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Liz Rose 😍 (@esrose2003) reported 37 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Samantha Blandy (@26samb) reported 43 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 47 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Chris sweet (@poundland_thor) reported 49 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Nicky Sinclair PGA (@nickysinclair) reported 54 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Chris Reed (@chris_reed) reported 54 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 55 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Sachin Kumar (@sachink0201) reported 60 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al. 🐝🚒🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@technical2626) reported 4 minutes ago

  @O2 a freeing of mine was sold a phone from your shop in bury a few mths ago but has had problems with it time and time again eventually going bk to o2 in Trafford centre to have it looked at only to find there is no record of this phone anywhere in records . Police investig

• 
  Matt Giles (@RazorBlade6288) reported 5 minutes ago

  @O2 when is your priority app going to work and allow login without continual logout and asking for a code

• 
  Benjamin Webster (@benjaminlfc) reported 5 minutes ago

  @Frugal_ways @O2 @virginmedia Join the long queue of people having the exact same issues

• 
  Sarah O'connor (@sarahcarter15) reported 5 minutes ago

  Hi @O2 any idea when the mast will be fixed in Herne bay so we can get some signal? I haven’t been able to make calls at home for weeks now but you still expect us to pay our full phone bill. Thanks

• 
  Newb3in1 (@Newb3in1) reported 7 minutes ago

  @O2 why is my signal rubbish despite having 5G and full bars? Been going on for weeks now. I run a business thats mobile and its a nightmare contacting customers and causing a negative impact on my business.

• 
  Stevio (@Rothbury01669) reported 11 minutes ago

  @JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model

• 
  Jack (@P33LLX) reported 11 minutes ago

  @mister___ran @O2 I have to speak to O2 for work purposes, we bought a business, made the old owner redundant. Called to cancel the contracts and guess what… would only speak to the old owner. Repeat anything else and you can tell they read from a script!

• 
  Brandon McFarlane (@BMcFarlaneUK) reported 16 minutes ago

  Just completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.

• 
  Des Ecksmakina 🇫🇷 🇮🇪 🇪🇺 (@Broken_Politiks) reported 17 minutes ago

  @O2 the staff in your Blackpool store are the laziest and most unhelpful people I have ever come across. Ridiculously poor attitude

• 
  Kay Brown (@kgbrown91) reported 18 minutes ago

  @O2 I have upgraded my phone and need to transfer my sim over to the new phone, please can you help as it’s impossible to talk to an actual human on live chat! Thank you