O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Teddington, Hammersmith, Brentford, Epsom, Ascot, and Wandsworth.

City	Problem Type	Report Time
Teddington	Phone	6 hours ago
Hammersmith	Wi-fi	6 days ago
Brentford	Phone	13 days ago
Hammersmith	Phone	22 days ago
Hammersmith	E-mail	26 days ago
Hammersmith	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Conleth Kane (@ConlethKane) reported 3 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Savio (@savio_metal17) reported 3 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  ☆ Liezel ☆ (@liezel_t) reported 3 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  Katy Hall (@katyhall26) reported 11 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Chris sweet (@poundland_thor) reported 19 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Verity Powell (@PowellVerity) reported 23 minutes ago from Spelthorne District, England

  @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

• 
  david bryant (@ladidalimey) reported 25 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 26 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 27 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Ruth Maurice (@ruthie82) reported 28 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

• 
  Ruth Holliday (@RuthHolliday13) reported 30 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  David (@daveya90) reported 33 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  Charlene (@Peachey_79) reported 36 minutes ago from Wandsworth, England

  @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

• 
  Iain Hunter (@musical_IH) reported 41 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Jason MacKenzie (@jasonmackenzie) reported 44 minutes ago from Merton, England

  @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

• 
  Stephanie Bennett (@StephsBubble) reported 47 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Charlene (@Peachey_79) reported 54 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 54 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  Steve Hodgson (@SteveHodgson1) reported 58 minutes ago from Merton, England

  @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

• 
  Liz Rose 😍 (@esrose2003) reported 59 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James (@James62876216) reported 11 minutes ago

  @TomTugendhat @O2 @EE 14 years in power and it wasn't a problem then?

• 
  The Only Way is Ethics… (@F00LEDAGAIN) reported 13 minutes ago

  @TomTugendhat @O2 @EE What did the last government prioritise over phone signals? The problem is not new

• 
  Felix Lowe (@saddleblaze) reported 14 minutes ago

  @TomTugendhat @O2 @EE It’s quite a leap to blame your poor phone reception on cyclists, Tom. Be better.

• 
  ミ☆ NatRy2000 🏝💙 (@NatRy2000) reported 14 minutes ago

  @O2 I have no phone signal at all I’m in Spain told I have data roaming I’ve checked

• 
  Luke Alexander (@LukeAlexanderpr) reported 14 minutes ago

  @TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!

• 
  itsjustme (@LouiseDarbyshir) reported 15 minutes ago

  @O2 ya ****!!! Just saying

• 
  Tristan ☀️ (@trispretty) reported 15 minutes ago

  @O2 I get scam calls from people claiming to be you (I've never been with O2 Fyi) I try and keep them on the phone as long as possible and ensuring that they're wasting time with me and not a victim that might fall for the scam. #doingmybit

• 
  Alex Knott (@AlexKnott241254) reported 20 minutes ago

  @TomTugendhat @O2 @EE I'm on O2 and very very rarely gets coverage issue except may be festivals

• 
  Profile Critics (@BooksProfile) reported 22 minutes ago

  @TomTugendhat @O2 @EE Tom, you were in power for 14 years and did nothing about reception on trains. This government is sorting that problem out. Just needed to flush out the Tories.

• 
  Fursie (@FursieRS6) reported 25 minutes ago

  @TomTugendhat @O2 @EE Third world problems. Talk to people rather than posting this bull ****