1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. O2
  6. โฏ
  7. Shepperton
O2

O2 outages and service status in Shepperton, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Aug 30, 5:18 PM GMT+1.
  • 67% Total Blackout (67%)
  • 17% Internet (17%)
  • 17% Phone (17%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, and Hounslow.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
Hammersmith Total Blackout 4 days ago
Hammersmith Phone 6 days ago
Hammersmith Total Blackout 6 days ago
Hammersmith Total Blackout 6 days ago
Hammersmith Total Blackout 6 days ago

Nearby cities with recent reports

Hammersmith

6 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • SallyGilchrist1
    Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England

    @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

  • ninavdbennett
    Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • jamesrobey1990
    James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • ShahlaaTahira
    ๐Ÿ’Ÿ (@ShahlaaTahira) reported from Hillingdon, England

    So now Iโ€™m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • Avigazed
    Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and canโ€™t even make a phone call.

  • ConlethKane
    Conleth Kane (@ConlethKane) reported from Hounslow, England

    Iโ€™ve been with @O2 for 7 years. Iโ€™ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • AdairDrivePhoto
    Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • azhaarashraf
    Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you canโ€™t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that donโ€™t work. Not feeling like centre stage.

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service theyโ€™ve provided me at my new property? I wasnโ€™t expecting to be charged extra for this mess up on their side so itโ€™s a no thanks from me.

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Ealing, England

    One thing Iโ€™m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting โ€œno serviceโ€ and then it coming back 5mins later and dropping out again.

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent ๐Ÿ’ฉ

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    My mum is vulnerable and canโ€™t use the internet... she needs help @O2

  • TMytton90
    Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • brineferry
    HeHymn ยณโฐ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • GavinWilsonTalk
    Gavin Wilson ๐Ÿ“บ๐ŸŽฅ โ™ฟ๐Ÿณ๏ธโ€๐ŸŒˆ (@GavinWilsonTalk) reported from Merton, England

    @O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages ๐Ÿค”๐Ÿค”๐Ÿค”

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jsw1602
    ๐’ฅ๐“Š๐“๐’พ๐‘’ ๐’ฒ๐’พ๐“๐“ˆ๐‘œ๐“ƒ (@jsw1602) reported

    @O2 I'm trying to sign up for a SIM card online but when it goes to verify my identity with my card it doesn't work. I've used both my cards but they're not working

  • alikat54
    #StopFundingGenocide. Hull & Proud. NeverVotedTory (@alikat54) reported

    Sick of having NO signal via @Tescomobile and @O2 when friends on other networks have no issue ๐Ÿ˜ก #tescomobile May have to buy my way out of this contract at this rate. Any recommendations?

  • justaskerica
    mt (@justaskerica) reported

    @O2 why does your my O2 app have no content on your Help section with no way of contacting an agent? The website tells me to go to the app and I cannot call as my SIM isnโ€™t activated yet which is my issue

  • sianymarv
    Siany ๐Ÿ’™๐Ÿงต๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ๐ŸˆNHS ๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@sianymarv) reported

    @O2 possibly the worst messaging chat bot EVER!!! Grrrrrr ๐Ÿ˜–

  • Backofbeyond8
    CBL โ€˜71 (@Backofbeyond8) reported

    @o2 where on the train line from Maidstone to London 3G=no signal 4G=no signal E=no signal and 5G=no signal unless you have all 4 bars unfortunately for the majority (approx 50 minutes of a 1hr journey) there is no four bar 5G. Itโ€™s 2026 ffs!!!! Your service is shite

  • voodoo1uv
    lis 2 ๊•ค (@voodoo1uv) reported

    @imperfectforagb @O2 is there anything at all that would help u out? i wish u were able to go jodie ๐Ÿ’”

  • JohnTillUK
    John Till (@JohnTillUK) reported

    My saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preferenceโ€ฆ So what do they do, try calling me instead. Getting sick of it now.

  • gaeilicgal
    Gale (@gaeilicgal) reported

    Hey @O2 could you make a SIM only deal that could be bundled onto my contract for my elderly parent? They never make calls unless it's an emergency but I always call them. A bundle on SIM for a token cost would be piece of mind and so helpful.

  • NormanL59377696
    Norman Lawson (@NormanL59377696) reported

    Oh great @o2 signal useless in Bromborough area again ๐Ÿ˜ช

  • StuWri01
    Stu (@StuWri01) reported

    @O2 how can I access my final bill if nothing in the app is available or when signed into the web account no bills available? Already spent 55 mins on the phone to customer resolution this morning.