O2 outages and service status in Shepperton, England
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- O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
O2 is the commercial brand of TelefΓ³nica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Uxbridge, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 15 days ago |
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Total Blackout | 16 days ago |
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Internet | 20 days ago |
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Phone | 25 days ago |
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Internet | 25 days ago |
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Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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π° π π π‘ π π π π π π· π π π π π π (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services π΄
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Ben Mitch πͺπΊπ³οΈβππ¨π¦π΄σ §σ ’σ ·σ ¬σ ³σ Ώππ€ͺ (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. πΆπ±π
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Charlene (@Peachey_79) reported from Wandsworth, EnglandMy mum is vulnerable and canβt use the internet... she needs help @O2
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Sean Flatley (@Seanielondon) reported from Hounslow, England@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Katy Hall (@katyhall26) reported from Hammersmith, EnglandVery unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying Β£324 π§π‘
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Gavin πΊπ¦ (@Gavlar321) reported from Wandsworth, England@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Gavin Wilson πΊπ₯ βΏπ³οΈβπ (@GavinWilsonTalk) reported from Merton, England@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages π€π€π€
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people donβt use this company
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasnβt happened. So still paying out for it. Not happy at the moment.
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Andrew Carrier πΈ (@AndrewCarrier) reported from Hammersmith, England@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Martin Kay (@martinkay11) reported from Wandsworth, EnglandDid @O2 iphone recycle thing (diff login to normal O2... would help if they told you π), was quoted Β£132. Then get message theyβve revised value to Β£28. 79% reduction. Zero explanation as to why. Iβll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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π (@ShahlaaTahira) reported from Hillingdon, EnglandIf your an @O2 customer be careful Iβve had emails and texts saying I owe my bill and I checked through my App and I donβt owe anything. #FraudAwareness
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Benny the Fishe (@squidgyfishy) reportedHey @O2 I have a phone that's locked to your network but since I'm now on GiffGaff, I can't unlock it... What do I do?
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elizeu (@iamelizeu) reported@O2 iβm still unable to access my account while iβm abroad. is there any workaround or way to fix this?
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Simona Valentina (@1stSimona) reported@amy_jo_23 @O2 Yes, I noticed that too⦠the signal is not what used to be
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B_B_B (@ben_being_ben) reported@O2 absolutely shocking brought a second phone a o2 sim paid Β£10 twice to try activate and taken money but not topped up phone. Said top up unsuccessful. I canβt call customer service as no top up on my o2 phone Iβll stay with my other contract phone useless company
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Melly P (@mellypeters) reportedJust let me know why you visited the store instead of using the online chat when you had the issue with the e-SIM. WHAT A JOKE Your issue could have been resolved much faster, but sorry about that. I understand, and I can give you Β£20.00 as compensation @O2
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Autumn Powell (@AutumnPowell21) reportedSince getting my new phone I'm getting untold spam calls! @O2 please help
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Kieren Bushnell (@kbushnell1975) reported@TheWillEason @O2 Ha. Wouldn't surprise me. They have become the worst company to deal with, they don't give a toss about their customers. Shocking company.
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John Coombs (@jc5415) reported@O2 I have transferred to o2 but my number transfer hasn't been scheduled (I entered all of the details correctly and it's on the system). It's very difficult to get help with this. Can you help?
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Tim Fry (@lipsyfry) reported@O2 **** network do not waste your money
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Lauren Turner (@BabyfaceLau) reported@O2 I am still unable to login to my account from abroad, is there any way around this?