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O2 outages and service status in Shepperton, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 30, 5:33 PM GMT+1.
  • 50% Internet (50%)
  • 33% Total Blackout (33%)
  • 17% Phone (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Teddington, and Brentford.

CityProblem TypeReport Time
Hammersmith Internet 3 days ago
Hammersmith Total Blackout 9 days ago
Slough Phone 9 days ago
Hounslow Internet 11 days ago
Hammersmith Internet 23 days ago
Richmond Total Blackout 30 days ago

Nearby cities with recent reports

Hammersmith

1 recent signals

3 days ago

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • sachink0201
    Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • misterscoop
    Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • spillanemary
    mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • azhaarashraf
    Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • brineferry
    HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • AlexharwoodMuso
    𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • ninavdbennett
    Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • daktadre
    Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • Gavlar321
    Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • ladidalimey
    david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • martinkay11
    Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • SeanEdwardParry
    Sean Parry (@SeanEdwardParry) reported from Wandsworth, England

    @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

  • fbateallthepies
    Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StockwoodCap
    Gareth (@StockwoodCap) reported

    @kokeshimum @O2 Stuck for 2 hours on the M2 yesterday without moving. I was in a signal black spot so I could barely make a call and had no data… This was on the M2 in Kent. It’s hardly the middle of nowhere.

  • thealexbear
    Alex Wheatley (@thealexbear) reported

    @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.

  • EerikBeeton
    Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported

    Hey @O2, even Pitbull cancelled his concert in Riga last minute due to "technical issues", but somehow your roaming network is putting on an even worse performance. Stuck on 'No Service' in Latvia with a fully paid contract. Can a human DM me to fix this backend glitch?

  • Dean_Xyber1
    DEAN SUPPORT (@Dean_Xyber1) reported

    @lukewarm14 @O2 @virginmedia I can help send me a DM

  • planetf1
    Nigel Jones (@planetf1) reported

    @ajgbarnes @O2 don’t they have a price-cap anyway (certainly ee and voda do) so you could set that to 0,or low. So at worst would just stop working. You could get an esim to top up if needed. that being said crazy to not have a way of checking

  • TerryMo66448885
    Terry Morris (@TerryMo66448885) reported

    @kokeshimum @O2 I worked in telecoms for a while, service engineer. The maintenance and investment is non existent.

  • AlanDuncan1971
    Alan Neil Duncan (@AlanDuncan1971) reported

    @kokeshimum @O2 Was in Estonia earlier this year, everywhere you went, no matter how remote the signal was booming. I drive 1m from my home and you start losing reception and that’s on the outskirts of Edinburgh; it’s pathetic and yet we pay more for a poorer service

  • GibbsRichgibbs1
    richard gibbs (@GibbsRichgibbs1) reported

    @O2 I’ve been trying to cancel a pay as u go contract my son had for over a year now still paying £25 a month for a phone he hasn’t got not getting anywhere fast keep getting pushed from pillar to post how hard can it be to terminate a contract 😡😡

  • georgieboyg
    G E O R G E (@georgieboyg) reported

    If anyone lost a camcorder Friday at #TruckFestival during the Maccabees then I found it and handed it to lost property at the festival. I know memories are important so hope you get it back. Maccabees you were incredible 🙏🏻 @themaccabees @TruckFestival & @O2 network was awful

  • nigelfairman
    nigel fairman (@nigelfairman) reported

    @kokeshimum @O2 Shes right 5g and i mean proper should by now be everywhere in this backward piss taking poor value for money expensive COUNTRY WE CALL GREAT