O2 Outage Report in Shepperton, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Shepperton, Surrey, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Southall, Wandsworth, Paddington, Fulham, Hayes, Hounslow, Surbiton, Wembley, Richmond, Merton, Dorking, Ealing and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
||
| London |
Internet | |
| Hammersmith |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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𝙱𝚎𝚝𝚑 𝙲𝚘𝚠𝚎𝚕𝚕
(@ohbettyno) reported
@O2 I’m looking to port my old number over to my new o2 sim, I have my pac code but can’t find an online form to enter it, any help?
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Phil Cook
(@photophilcook) reported
@O2 @Sampaul29 Sending a DM makes no difference if it’s still broken for us @virginmedia customers a week later!
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Louise Gregory
(@LouGreg) reported
@O2 When will you fix the code 08 message for Apple Watch plans. 0ver 50 days to fix what should be a simple problem is a bit much. Especially when you are told someone will be in touch 3-5 days and still can’t use my watch fully.
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Dawgus
(@Dawgus1) reported
@O2 I can't DM you. Twitter wants me to verify my mobile number, which I can't do as I can't receive text messages because I've had no signal for 5 months!
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AWS
(@melle_escaton) reported
Dear @O2, 3rd day chasing up the porting of my no., because ur 1st customer rep wrote down a bogus PAC code (w/ letters that could never have been right). Interminable queues to actually speak to someone, still no email to confirm. Is this how you greet new customers?!?🧐
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Emily Gray
(@goji_berry_) reported
@virginmedia @TheBHF @O2 Thought I was going to have a heart attack from the stress of my last call to your useless customer service team. 45 minutes, they couldn't speak English, they wouldn't put me through to a manager and onver a month after the start of our contract we still have no broadband.
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Marysia Trembecka
(@MarysiaT) reported
@O2 2/2 Vodafone are saying they cant access it as port is done in full, no issues their end. o2 are saying they waiting on vodafone - they emailed 16/2 - I am stuck in the middle now with no text msgs for 4 days.. and no way to verify bank statements, chrome and apps such as uber.
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Sneakerguy888
(@sneakerguy888) reported
@O2 hi can you help me with data roaming? I am getting error could not activate mobile data. I have iphone xs with latest os update. I am in czech right now! Please help. Urgent!
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Samantha Davenport
(@Aidansmum14) reported
@O2 I cannot get any answer at all about an order I’ve placed, phone is released today and I’ve had no update other than an email saying it’s on its way and that’s it. No courier details, no nothing. I cannot get through to anyone to talk about the issue either.
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Phil Cook
(@photophilcook) reported
@Ross_Lafferty @virginmedia @O2 Same problem this morning, no reply from anyone.