O2 Outage Report in Shepperton, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Shepperton, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Richmond, Hounslow, Southall, Merton, Dorking, Ealing, Hayes, Epsom, Oxshott, Uxbridge, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Phone | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bea Smith 🇬🇩
(@Miss_Cherry_B_) reported
@O2 Thanks for responding! However, my main concern is the actual mobile phone service. O2 have provided quite a good service, especially in comparison to what’s out there whereas Virgin don’t know what a quality service is and I’m concerned that o2 service might sink to match theirs
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Anthony A
(@AntonisAnthony) reported
@O2 No, that’s not what I asked. Will the service be solely supplied by o2 or will i be an o2/virgin customer? I left virgin for many reasons not just for the poor customer service.
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Dr Jim Wilson
(@AJimWilson) reported
@O2 @virginmedia Oh dear………. Well, my contract is up in a few months and that’ll be time to switch away, been a dissatisfied Virgin Media customer before, no interest in being one again.
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Martin Norden
(@MartinNorden2) reported
So the email has arrived announcing that @O2 and @virginmedia have joined forces, why am I not impressed? Well O2 couldn’t get my phone set up properly when I joined and Virgin Media have just replied to a complaint I raised last year. This merger doesn’t fill me with confidence.
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Sue
(@Psyco_Sue) reported
@virginmedia @O2 Customer services that doesn’t tell the truth!!!
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blufgandhi.
(@SonOfAJackal) reported
@O2 I have been a loyal O2 customer for decades, but Virgin messed me about and they think I owe them money. I will never, ever pay them that money. Where do I stand in regards to this merger?
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PL84
(@DeviousPL) reported
@O2 You are consistently the worst performer of all UK networks, so who cares what the actual figure you claim to invest is? My work phone is on O2 and I’m fed up of non-existent or slow data coverage.
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Navid
(@silverson123) reported
@O2 the ombudsman service want me to complain but that is not possible when you call South Africa!
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Helen Chester Bain
(@helenc19) reported
@O2 @virginmedia As soon as my contract is up then I’ll be leaving. You’ve made pals with the company with the worst customer service. I left them for that reason. I’ll be saying cheerio to you now too. Time to shop around!
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through