O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Uxbridge, Slough, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Total Blackout	16 hours ago
Uxbridge	Phone	2 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  ☆ Liezel ☆ (@liezel_t) reported 44 seconds ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  Liz Rose 😍 (@esrose2003) reported 4 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 5 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  Dré (@daktadre) reported 6 minutes ago from Merton, England

  @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 10 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

• 
  Caz Young (@The_Caz) reported 13 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  Conleth Kane (@ConlethKane) reported 14 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 23 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Chris sweet (@poundland_thor) reported 37 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Charlene (@Peachey_79) reported 39 minutes ago from Wandsworth, England

  @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

• 
  hedara (@hedaramusic) reported 40 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  david bryant (@ladidalimey) reported 40 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Tommy Pickles (@DJTommyPickles) reported 42 minutes ago from Wandsworth, England

  @O2 truly the worst customer service I’ve experienced in a long while

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 45 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Craig Freeman (@craigdfreeman) reported 47 minutes ago from Worcester Park, England

  The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 50 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Steve Hodgson (@SteveHodgson1) reported 52 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Chris Reed (@chris_reed) reported 54 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  Richard Morris (@richardmorrisuk) reported 56 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Gavin 🇺🇦 (@Gavlar321) reported 59 minutes ago from Wandsworth, England

  @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neal (@wxmsmith) reported 7 minutes ago

  @O2 This happens in Chester, Llandudno, Wrexham. My wife has the same problem, having a 6 month old and needing to check/updates things is impossible when out and about with O2. Very unreliable

• 
  Laraine Kempster (@londonlaraine) reported 9 minutes ago

  Beyond Disgusting and Disgraceful cus service. 3 days trying to sort out SIM NOT PROVISIONED.Just spent £17 on Landline and guess what? We'll call you within 3 days. If you're thinking of coming over to o2. Just DON'T @O2

• 
  jmcconville710 (@jmcconville710) reported 11 minutes ago

  @O2 @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim

• 
  Jayne pell (@jaynepell) reported 13 minutes ago

  @wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!

• 
  jmcconville710 (@jmcconville710) reported 23 minutes ago

  @O2 morning , need help with an invoice/bill I have received which is strange as I’m not an o2 customer.

• 
  Rosaura Guzman Diaz (@Veleta2000) reported 24 minutes ago

  @O2 My roaming to Spain is not working.

• 
  richard emberton (@EmbertonRichard) reported 27 minutes ago

  @O2 what the hell os happening to the internet service in the wrexham area hardly any service what so ever 😡

• 
  Michael Curley (@Mcurley40Curley) reported 29 minutes ago

  @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

• 
  Gale (@gaeilicgal) reported 31 minutes ago

  Hey @O2 could you make a SIM only deal that could be bundled onto my contract for my elderly parent? They never make calls unless it's an emergency but I always call them. A bundle on SIM for a token cost would be piece of mind and so helpful.

• 
  Monk (@i_Charizard) reported 31 minutes ago

  @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite