O2 Outage in Shepperton, Surrey, England

@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

@O2 I need a customer call back please.

I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

@jlo_conductor @O2 I have signal with O2 in Richmond ...

@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

@O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

@O2 I WANT TO CANCEL MY CONTRACT ASAP!!!!! Please help it’s been 3 days of being messed around!

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a joke. Cant get in touch with anyone at THREE. Not even chat after waiting 30 mins. Terrible service and connection issues slow speeds. Expected to pay for it including a SCAM email sent to my 4G Home Broadband. £4.50 added to bill. I now wish to CANCEL but can't CALL.!

@O2 I have to leave your network because of some idiot!!

@O2 Not only have no complaints procedure, they are also rude, as they ignore comments. Very poor quality company.

@O2 been with o2 for 15 years without a break, contract up and looking to go sim only for a bit, been told twice in last week or so that someone would call me back as wanted to get me a good deal but nothing, poor customer service, time to move on

@O2 Hi. Just discovered that the monthly plan I phoned to cancel in/around March hasn't actually been cancelled and I'm still paying for it. Can't phone (as requested) and nothing on website for this type of query. Please advise as I've now paid 3 months extra. Thanx.

@O2 my parcel has not been delivered. @DHLParcelUK we’re supposed to deliver it today. I may have to cancel my order as I don’t know what is happening or where it is.

@giles2905 @EE @ThreeUKSupport @O2 @VodafoneUK It's bad when you can't get more than 1 bar.

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK Service is so crap

@JamessReality @EE @ThreeUKSupport @O2 @VodafoneUK How rude