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O2 outages and service status in Shepperton, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Guildford, Kensington, Leatherhead, Woking, Hounslow, Ealing, and Slough.

CityProblem TypeReport Time
Kingston upon Thames Wi-fi 4 days ago
Hammersmith Internet 6 days ago
Hammersmith Internet 7 days ago
Maidenhead Internet 8 days ago
Wembley Internet 9 days ago
Hammersmith Internet 12 days ago

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • dergal
    Gerry White SEO geek (@dergal) reported from Redhill, England

    @O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.

  • JackHumphreyKM
    Jack humphrey (@JackHumphreyKM) reported from Banstead, England

    @O2 are you having service issues?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • GhadeerAhmed96
    Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • THE_COLSON
    Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • iainkernaghan
    Iain (@iainkernaghan) reported from Redhill, England

    @O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...

  • ksjsowhat
    fiono (@ksjsowhat) reported from Paddington, England

    @O2 anything you can help with?

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • chris_reed
    Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • Paul___SW18
    Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • liezel_t
    ☆ Liezel ☆ (@liezel_t) reported from Merton, England

    Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

  • iainkernaghan
    Iain (@iainkernaghan) reported from Redhill, England

    Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...

  • SallyGilchrist1
    Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England

    @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

  • ruthie82
    Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kilcoyne2089
    mathew laurence (@kilcoyne2089) reported

    @keithtribe @O2 @ThreeUK Mines also service is dire latley

  • jonathondawes
    Jonathon Dawes (@jonathondawes) reported

    What's the problem with the signal in NP44 @O2 I can barely use the internet anywhere??

  • rich_owen82
    Richard Owen (@rich_owen82) reported

    @O2 just tried to change my old number to my new SIM card. Spoke to customer services and he did something to account. However now neither my new sim or my old sim are working and I can’t call anyone

  • ChloeWD38
    𝒞𝒽𝓁𝑜𝑒𝑀𝒶𝓇𝒾𝑒𝒲𝒟 (@ChloeWD38) reported

    @O2 Hello. Please can someone assist, I’ve been told there’s a delay from your end whilst sending old number across to new SIM card. Sky sent the mobile and checked their end which is fine. I’m not able to receive calls or messages for this reason. Please can you help. Chloe

  • sideshowmel666
    Chris Shenton (@sideshowmel666) reported

    @O2 Done all that the agent laughed at me down the phone and advised they could not help will be escalating my complaint to the Ombudsman and will recover the money via the Small Claims Court.

  • Heathx86
    Heather (@Heathx86) reported

    @O2 Not happy still having problems with signal! First was meant to be fixed by 2nd July just checked and now showing be fixed by 9th July! 😠

  • jadelewisxx
    Jade (@jadelewisxx) reported

    @O2 having issues with mobile data, is there a way I can check if there are issues with it in my area?

  • GillianBateman5
    Dame Gillian Bateman 🌸 #malfeasance (@GillianBateman5) reported

    @O2 my husband upgraded his phone, went to @O2 in Keighley. Absolutely useless, no Bluetooth & no email, been back & no help whatsoever. We've both been customers for over 20 years. Your Customer service is non existent, @O2 disgusting.

  • Teldeb
    TheMrsButcher (@Teldeb) reported

    @O2 is there a problem in CM15 area? Signal is terrible today

  • karen_kt70
    KarenT 🌻🌻🌻 (@karen_kt70) reported

    @O2 what's up with the network? Zero signal CA16 area 😟