O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Phone	6 days ago
Hammersmith	Total Blackout	6 days ago
Hammersmith	Total Blackout	7 days ago
Hammersmith	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Amalik799 (@Amalik7991) reported 3 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Jose Suarez (@SuarezFusters) reported 3 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Gavin 🇺🇦 (@Gavlar321) reported 7 minutes ago from Wandsworth, England

  @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

• 
  Jeetesh Luhar (@Indian_Thriller) reported 11 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  m a r y (@maryhippychick) reported 16 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Sally Gilchrist (@SallyGilchrist1) reported 17 minutes ago from Wandsworth, England

  @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

• 
  Ben Marshall (@marshallb60) reported 18 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported 18 minutes ago from Wandsworth, England

  Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

• 
  Robert Balaam (@RobertBalaam) reported 22 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Liz Rose 💙 (@esrose2003) reported 25 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  m a r y (@maryhippychick) reported 27 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Nicky Sinclair PGA (@nickysinclair) reported 33 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  HeHymn ³⁰ (@brineferry) reported 34 minutes ago from Brentford, England

  @O2 are you broken

• 
  Charlene (@Peachey_79) reported 46 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Ashley Leggett (@ashley_leggett) reported 52 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Robert Balaam (@RobertBalaam) reported 52 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Pawlie (@Si11y3gg) reported 57 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Savio (@savio_metal17) reported 58 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported 59 minutes ago from Hammersmith, England

  @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

• 
  hen (@henna_macarena) reported 59 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ace 🍁 (she/her) (@aceanew) reported 5 minutes ago

  I got tickets for today to ariana but I'm having a panic attack, I didn't realise how steep the nosebleeds section is. O2 staff said they couldn't help me. Is there anyone at all who can help? Even lower down in the nosebleeds is fine, any help would be ok 🙏 @O2 @TeamAriana

• 
  Talib Dean Harnetty (@TDHarnetty) reported 6 minutes ago

  I was told on the phone that I'd be able to use my allowances in Turkey but I'm getting no data. Roaming is on, data is on, but no mobile data. I'm a Volt customer. Help, please. @O2

• 
  Sekret Machines (@privatepilotuk) reported 12 minutes ago

  and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

• 
  Paul Curry (@Paulc2nd) reported 12 minutes ago

  @O2 @Archibald1878 Why don't you fix the website then ????

• 
  neni♡ 🌷 (@agb_ayline) reported 13 minutes ago

  How I wish what happened yesterday had never happened. My arm hurts so much, even though I’m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. 💔 Just thinking about it makes me cry @O2 I hope you can read my email.

• 
  Andy charman (@Andy_charman) reported 14 minutes ago

  @O2 Yes and new SIM card network reset phone reset tickets open by o2 to raise issue for last 3 months then tickets being closed when issue not fixed

• 
  Andrew Ward 🇬🇧🚜 (@wheat_daddy) reported 15 minutes ago

  @O2 Can you please tell me what is going on with your network? The signal has been dire in the last month or 6 weeks and it’s not just my area, LN5. You have a mast 1 mile from me. I can’t hold a conversation now unless on wi fi at home. My contract has expired but i wont renew with current situation. Ive been with you years because the signal has been very good, not now though.

• 
  KopiteinPoland (@KopiteinPoland) reported 17 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  john (@jhargie4) reported 20 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  John Till (@JohnTillUK) reported 21 minutes ago

  @sackedseafarer @O2 Not this time, my original complaint was about that - their resolution, after lots of back and forth, was to allow me to leave without paying an early termination fee (so a £380 saving). I wanted to view my final bill through their app, along with tracking my device plans 1/