O2 outages and service status in Shepperton, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 30, 5:33 PM GMT+1.
- Internet (50%)
- Total Blackout (33%)
- Phone (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Teddington, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
Total Blackout | 8 days ago |
|
Slough
|
Phone | 8 days ago |
|
Hounslow
|
Internet | 11 days ago |
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Hammersmith
|
Internet | 22 days ago |
|
Richmond
|
Total Blackout | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Martin Kay (@martinkay11) reported from Wandsworth, EnglandDid @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Pawlie (@Si11y3gg) reported from Richmond, England@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 Pity you can’t provide consistent, reliable service in London
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Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ME10Andy (@Me10Andy) reported@kokeshimum @O2 I think a lot of the issue is contention ratios in the UK. O2 has the coverage, but far too many people on it....not because O2 is particularly cheap, but the other main networks are now incredibly expensive.
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Padge (@fishboygtfc) reported@BennyBlanco22 @O2 @Apple It’s just o2. I left them after about 30 years and ID through the 3 network is so much better. For some reason, 18 months on I get a monthly bill from o2 for zero. More incompetence.
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Paul Blackledge (@Paul_Blackledge) reported@kokeshimum @O2 I always used to find it amazing that I would get full signal in the desert, miles from the nearest person in Kuwait, yet come home to the U.K. and some very populated places still have zero signal. Crazy planning restrictions stunting growth on masts I would imagine.
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Peter Reid (@Ptr1263Reid) reported@kokeshimum @O2 It’s crap all over the country.
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Tom Talks Cars (@TomTalksCars) reported5G signal with @O2 seems to get worse by the day. Unusable anywhere in central London these days
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Martin Lee (@Watch_n_Wait) reported@kokeshimum @O2 Listen to any talk radio show and the regularity with which they "lose" guests and callers is embarrassing, and nearly all down to dodgy mobile connections. Sadly Brits gave up a really decent landline system for the "convenience" of mobile without thinking about quality.
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Michael Phillips (@MichaelPhi82389) reported@kokeshimum @O2 I'm in wales couldn't use my phone for 6 months due to o2 having issues so went to vadafone
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Robbie T (@RobbieMT8) reported@O2 No outage the network is just awful and had been for years tbh.
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Ruben E Tita (@ruben_tita) reported@O2 @GooglePlay How can one obtain the correlation ID for transactions that are fraudulent? I am tired of being based between the customer support of both, with neither providing actual support. It’s completely unacceptable.
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Squigly (@squigly1971) reportedTry dealing with @O2 when something goes wrong abroad. They failed to provide the service I renewed my contracts for, then turned it into a catalogue of poor advice, broken promises, endless delays and a complaints process that doesn’t even work. Completely unacceptable.