O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Uxbridge, Greenford, Leatherhead, and Woking.

City	Problem Type	Report Time
Wandsworth	Internet	1 day ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Phone	11 days ago
Hammersmith	Internet	12 days ago
Kingston upon Thames	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  David (@daveya90) reported 10 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 13 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Federica Parise (@cityposer) reported 13 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  HeHymn ³⁰ (@brineferry) reported 17 minutes ago from Brentford, England

  @O2 are you broken

• 
  Joseph Sweeney (@JosephS65112253) reported 18 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

• 
  Stephanie Bennett (@StephsBubble) reported 20 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Gavin 🇺🇦 (@Gavlar321) reported 24 minutes ago from Wandsworth, England

  @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

• 
  Steve Depeare (@depeare) reported 24 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Caz Young (@The_Caz) reported 34 minutes ago from Wandsworth, England

  @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

• 
  Tommy Pickles (@DJTommyPickles) reported 41 minutes ago from Wandsworth, England

  @O2 truly the worst customer service I’ve experienced in a long while

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 43 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Ashley Leggett (@ashley_leggett) reported 45 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 46 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Richard Lace (@huggyheaven) reported 49 minutes ago from Wandsworth, England

  @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

• 
  Nina Van Driel (@ninavdbennett) reported 51 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Hayden | London Event Photographer (@AdairDrivePhoto) reported 52 minutes ago from Wandsworth, England

  Hi @O2 links in your last email are not working for me. #GoDine

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 53 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  Robert Balaam (@RobertBalaam) reported 57 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Jess (@MrsScreech) reported 57 minutes ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

• 
  Ruth Maurice (@ruthie82) reported 60 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viridis (@Lord_Viridis) reported 8 minutes ago

  @O2 @silly_balls Linked to the same issue I've been telling you about for months. TOO MANY REDIRECTS IN MYO2 AUTHENTICATION.

• 
  Ghost (@GhostedYouB) reported 9 minutes ago

  FIX YOUR **** ***** @O2

• 
  Gareth Kirk (@GarethTheNerd) reported 10 minutes ago

  @mhewson_MCH @O2 Honestly the networks all own a cheaper brand. O2 - GiffGaff Vodafone - Voxi (or talkmobile) Three - Smarty mobile EE - EE don't own a flanker brand but 1pMobile sort of fills that gap Would recommend any of them over the big names (apart from 1p mobile as I've never tried it)

• 
  Keighley West (@KeighleyWest) reported 11 minutes ago

  @MrZacJamesB @O2 I’m having the same problem and now my services have been restricted due to no payment!!

• 
  ♡ (@baeIuxe) reported 12 minutes ago

  @O2 your live chat support is abysmal i have never had the displeasure of contacting something that useless before! and none of your numbers work so i can’t call anyone

• 
  LT🌷 (@lozmach) reported 13 minutes ago

  @O2 can’t wait for my contract to be up so I can leave. Don’t usually moan, but not help whatsoever! I can’t afford £250 a month for two phones and a tablet.

• 
  IntentionalMandyy! (@AkuaMandy_) reported 16 minutes ago

  @ALittleLaw @O2 They are also sending me insane. I've collectively spent over 6hours on the phone to them! And not a solution in sight! I've cancelled my direct debit. Not a penny from me until it's sorted!

• 
  Matt (@Matt14862528) reported 16 minutes ago

  @Wadey9971 @O2 @TezzaBelle88 Why does the corporate world to implement this rubbish on us and then think this is acceptable. Pay more for less service!

• 
  Lou Mc (@LouiseM30692137) reported 17 minutes ago

  @O2 I've reported on the my network app and they say there is a mast down but it's ALL THE TIME. it's horrendous.

• 
  Greg Dawes 🚁🚗✈️ (@GregDawes38) reported 18 minutes ago

  @mhewson_MCH @NickOresme @O2 Tesco mobile also piggyback O2 network