O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Uxbridge, Slough, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Total Blackout	8 hours ago
Uxbridge	Phone	2 days ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Lou93x⚒️ (@louwhu16) reported 4 minutes ago from Worcester Park, England

  @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

• 
  Jose Suarez (@SuarezFusters) reported 5 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Samantha Blandy (@26samb) reported 11 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Iain Hunter (@musical_IH) reported 14 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  m a r y (@maryhippychick) reported 14 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Sachin Kumar (@sachink0201) reported 15 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Steve Hodgson (@SteveHodgson1) reported 18 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Stephanie Bennett (@StephsBubble) reported 19 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  HeHymn ³⁰ (@brineferry) reported 20 minutes ago from Brentford, England

  @O2 are you broken

• 
  Chris sweet (@poundland_thor) reported 29 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Tom Mytton (@TMytton90) reported 29 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Matthew Blair (@mblair35) reported 31 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  ☆ Liezel ☆ (@liezel_t) reported 33 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  Charlene (@Peachey_79) reported 36 minutes ago from Wandsworth, England

  @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

• 
  hedara (@hedaramusic) reported 36 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 43 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Fr Chris Phillips SSC (@phillipsc) reported 47 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  dr nabila 🌹 (@nmunawar) reported 52 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 52 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Chris sweet (@poundland_thor) reported 58 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@cwbmufc) reported 4 seconds ago

  @willyepp @O2 Regularly get these issues too @O2

• 
  jodie ꕤ saw ari x5 (@imperfectforagb) reported 1 minute ago

  @O2 @O2 i already sent formal complaints by email to the access team and the arena, over a week ago, and they never replied.

• 
  john (@jhargie4) reported 2 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  Stephen Rash (@rashidsuffolk) reported 4 minutes ago

  @wheat_daddy @O2 EE shocking signal here in IP 22, dropped off at the beginning of harvest and not come back. Maybe now children back at school it will but not holding my breath!

• 
  Andy (@sadelta99) reported 5 minutes ago

  @O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here

• 
  Kerrie Amos (@Kelbells_18) reported 7 minutes ago

  Hi im desperately trying to get in touch with Joss/Josh in your customer service team. Its regarding the very random order relating to the Boots order lady! @O2

• 
  ★ lauren ★ met yves!!! ★ 🍉 (@sapphicsforchuu) reported 9 minutes ago

  o2 please fix o2 priority presales for the love of god I cannot count on one hand anymore how many times I’ve gotten to the front of the queue for there to be no presale and it just takes me to the event listing and it just happened again with adéla FIX IT @O2

• 
  Sheldini (@sheldinij) reported 9 minutes ago

  @O2 You can get your management complaints team to resolve my issue

• 
  JB (@ozzybn1989) reported 10 minutes ago

  Signal issues again @O2 — getting boring now.

• 
  jmcconville710 (@jmcconville710) reported 14 minutes ago

  @O2 @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim