O2 Outage Report in Shepperton, Surrey, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Guildford, Kensington, Leatherhead, Woking, Hounslow, Ealing, Slough, and Esher.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Maidenhead	Internet	2 days ago
Wembley	Internet	3 days ago
Hammersmith	Internet	6 days ago
Wandsworth	Internet	7 days ago
Uxbridge	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Jose Suarez (@SuarezFusters) reported 7 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Ashley Leggett (@ashley_leggett) reported 12 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Nick Shuttleworth (@nickshuttle) reported 16 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  mary spillane (@spillanemary) reported 24 minutes ago from Wandsworth, England

  @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

• 
  Iain Hunter (@musical_IH) reported 27 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Sachin Kumar (@sachink0201) reported 28 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Caz Young (@The_Caz) reported 30 minutes ago from Wandsworth, England

  Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

• 
  Nicky Sinclair PGA (@nickysinclair) reported 31 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  daisy (@daishughes) reported 31 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Liz Rose 💙 (@esrose2003) reported 35 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  Sarah 🧡 (@MissusWebb) reported 38 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Richard Lace (@huggyheaven) reported 43 minutes ago from Wandsworth, England

  @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

• 
  Matthew Blair (@mblair35) reported 43 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Peter Gordon (@PGcomms) reported 44 minutes ago from Guildford, England

  @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

• 
  Sarah 🧡 (@MissusWebb) reported 49 minutes ago from Burnham, England

  @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

• 
  aamer habib (@aamer74) reported 52 minutes ago from Maidenhead, England

  @O2 @England My ba p2 priority codes for the cinema are not working

• 
  Jose Suarez (@SuarezFusters) reported 54 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Richard Morris (@richardmorrisuk) reported 55 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Caz Young (@The_Caz) reported 58 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  Jess (@MrsScreech) reported 59 minutes ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Autism Housedad (@AutismHousedad) reported 3 minutes ago

  @NadineDorries @virginmedia @O2 Poor Nadine promoted well above her skillset

• 
  Brian (@jnreben) reported 5 minutes ago

  @O2 Trying to upgrade but every time I try to go to checkout the site just hangs , is there an issue, been trying for 2 days as I want the sale offer that ends today.

• 
  Sleepy Cat. #NHS FBPE European 💕.Despises Brexit. (@springsteen50) reported 6 minutes ago

  @NadineDorries @virginmedia @O2 Nadine-as a Minister you never seem to have the true facts.I think you have been in the company ofJohnson too Long.

• 
  Ayane_Grace 😷🖤👩🏾‍💻 🇪🇺🇵🇹 (@Ayane_Grace) reported 8 minutes ago

  @NadineDorries @virginmedia @O2 Drinking excessively is bad for you! In your case, makes you live in a different reality.

• 
  D in the Tea 🫖 (@designinateacup) reported 10 minutes ago

  @BorisJohnson @virginmedia @O2 Every network provided this before you and your useless pals initiated your blatant power grab. Resign you joke. #BorisMustGo

• 
  Barry Hurford (@BarryHurford) reported 14 minutes ago

  @BorisJohnson @virginmedia @O2 *some UK citizens. And, until you and your plundering chums ballsed it up, this wasn’t an issue for ANY UK citizen, you bungling phallus. And stop f*cking over the NHS, so that you can flog it to the Yanks and ***** your ill-gotten gains away on *******-fuelled ****** & wallpaper

• 
  ¡Ay Caramba! 🇪🇺 (@billgdavies) reported 16 minutes ago

  @BorisJohnson @virginmedia @O2 If you had any sense, you'd keep your head down on this one.

• 
  Patrick Voyle (@patrick_voyle) reported 16 minutes ago

  @NadineDorries @virginmedia @O2 Stop telling the people lies the people aren't stupid. 😡😡

• 
  joycemcchrystal (@joycemcchrystal) reported 17 minutes ago

  @BorisJohnson @virginmedia @O2 What about price rises I'm paying for phone with virgin I don't use but still paying for landline how about scraping that it would be big help .

• 
  DavidPhillipsRightFoot (@PhillipsVolley) reported 19 minutes ago

  @O2 hi, I’m sorting a new SIM for a relative. He’s an O2 customer (old phone; large SIM card; PAYG). He’s moving to an iPhone which he has already so we just want an O2 SIM-only deal. Can we move his number from his old/big sim to the new/small one?