O2 Outage Report in Shepperton, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Shepperton, Surrey, England
The most recent O2 outage reports came from the following cities: London, Hounslow, Ealing, Slough, Esher, Kensington, Worcester Park, Pirbright, Wandsworth, Kingston upon Thames, Ascot and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Till
(@Mrs_Till2021) reported
@O2 how can you take payment for a phone that was never used and sent back & then tell me you're taking another payment! Where's my money you owe me? My calls always get cut off too... funny that 🤔😡 #avoidO2 #badcustomerservice @EE where you at?
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Lord Lorry
(@MacReadys_Beard) reported
Hi @O2. I was without mobile data for 24 days because you're messing around with masts. I've tried to speak to representatives about this but they've basically ignored every message for the last week or so. So now the only option left is for me to cancel my payment. Thanks.
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Amina Ali
(@AminaAl46144839) reported
@O2 please reply to my dm. I cannot get through to your customer service team and my order has still not arrived
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Julia Shone
(@JuliaShone1) reported
@O2 I'm trying to view and print old phone bills in my account, which I've always been able to do previously. But now I can only see bills for the last 4 months? Can you help? I can't find any customer service contact details on your website!
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David Harris
(@Kingdomencountr) reported
@O2 logged a complaint last Tuesday and was told I would hear within 5 working days. Roll on day 6 and still nothing. VERY Disappointing! When will someone deal with this matter?
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Yorkshireman
(@mythofthenorth) reported
@o2 your signal in the centre of #York is a disgrace. How do I switch out of my contract early to someone’s network I can actually use? (My wife’s @ee phone works perfectly)
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supercoop !!!!
(@kevincoopey) reported
@O2 please can u get ur messaging service up and running been trying to talk to you lot for days now
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Sallyje Rugby
(@Sallyje) reported
Trying to contact @o2 to cancel a phone I hvnt uses for years impossible
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David Price
(@DrDavidPrice) reported
@O2 If you call your customers checking on their satisfaction it might be an idea if your call staff are a little more polite. ‘I never said you wasn’t’ in response to my saying I was happy doesn’t really cut it.
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Imogen Sayers
(@imogenclare24) reported
Anyone else’s @O2 #priority app not working this morning?