O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Teddington, and Brentford.

City	Problem Type	Report Time
Hammersmith	Total Blackout	4 days ago
Slough	Phone	4 days ago
Hounslow	Internet	7 days ago
Hammersmith	Internet	18 days ago
Richmond	Total Blackout	25 days ago
Hounslow	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported 4 minutes ago from Hammersmith, England

  @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 5 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Olivia Khwaja (@oliviakhwaja) reported 6 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Marcus (@Marcus_dd1) reported 8 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 11 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Iain Hunter (@musical_IH) reported 12 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Stephanie Bennett (@StephsBubble) reported 15 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Vìncere. (@VictorJ1987) reported 17 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Conleth Kane (@ConlethKane) reported 18 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Martin Kay (@martinkay11) reported 18 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  Matthew Blair (@mblair35) reported 25 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Katy Hall (@katyhall26) reported 28 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Caz Young (@The_Caz) reported 28 minutes ago from Wandsworth, England

  Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

• 
  m a r y (@maryhippychick) reported 28 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Sean Parry (@SeanEdwardParry) reported 38 minutes ago from Wandsworth, England

  @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

• 
  Charlene (@Peachey_79) reported 39 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 42 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 46 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Jason MacKenzie (@jasonmackenzie) reported 50 minutes ago from Merton, England

  16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

• 
  Darren Boyle (@misterscoop) reported 57 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peterhayes8576@gmail. com (@peterhayes8576) reported 4 minutes ago

  @kokeshimum @O2 It's terrible all over the North, O2 have got gradually worse now all the help moved abroad. After 25 yrs I'm leaving going to Movistar in Canaries.

• 
  Martin Lee (@Watch_n_Wait) reported 7 minutes ago

  @kokeshimum @O2 Listen to any talk radio show and the regularity with which they "lose" guests and callers is embarrassing, and nearly all down to dodgy mobile connections. Sadly Brits gave up a really decent landline system for the "convenience" of mobile without thinking about quality.

• 
  StuartB (@StuartBain1986) reported 9 minutes ago

  @o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network

• 
  SB (@simonbrown001) reported 10 minutes ago

  @kokeshimum @O2 Networks share infrastructure the networks are under invested. Buy a new phone from the network pay 70-80 a month even after phones paid off. They were minted not anymore. Most people I know including me buy a phone & pay 10-15-20 quid a month no contract

• 
  Nana_UTC ⭐⭐ (@AgyapongNana) reported 11 minutes ago

  heyy i've having trouble trying to get my asap rocky tickets online @O2

• 
  Don't shoot the messenger (@Lovethyneighb0) reported 11 minutes ago

  @kokeshimum @O2 I read the first two sentences and thought you were talking about drugs. Bed-time for me. Hope your service improves.

• 
  mimi ☀️ (@mimisunshine02) reported 16 minutes ago

  @TeamAriana @O2 Team Ariana, please help me. I didn't get a ticket for the London concerts, and resale tickets are very expensive. I am a huge fan from France and my heart is broken.

• 
  Sarah (@kokeshimum) reported 16 minutes ago

  @Savplast60 @O2 How ******** do you make a **** mobile phone service about immigrants ffs. O2 are a private company you clown.

• 
  ME10Andy (@Me10Andy) reported 18 minutes ago

  @kokeshimum @O2 I think a lot of the issue is contention ratios in the UK. O2 has the coverage, but far too many people on it....not because O2 is particularly cheap, but the other main networks are now incredibly expensive.

• 
  Martin Summers 🟥⬜️⬛️ (@martinsummers20) reported 18 minutes ago

  @jibbajabbba @kokeshimum @O2 EE sponsor or did sponsor Wembley Stadium, I’ve been with EE for years and every time I went to Wembley I could never get a signal, pretty poor showing if your name is all over the gaff