O2

O2 Outage Report in Shepperton, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Shepperton, Surrey, England 01/10/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepperton, Surrey, England

The most recent O2 outage reports came from the following cities: Ealing, Hammersmith, London, Southall, Wandsworth, Paddington, Fulham, Hayes, Hounslow, Surbiton, Wembley, Richmond, Merton and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • TaniaAlcor Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • Alx_R_M Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • RebeccaW40 RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Up yours O2. Your network coverage in the UK is abysmal and such light-hearted reverie from you is not appreciated. Shysters, the lot of you….💩💩💩🖕

  • btncraig Craig (@btncraig) reported

    Utterly sick of @O2 I've had it 1 month into a 24 term and had to reboot phone 16x to clear "O2 Has Turned Off 4G Calling" message/issue sometimes unto 3 times - Wish had researched this ABYSMAL network as fault seems prolific BEWARE PEOPLE - AVOID at ALL costs!!

  • Crimo Amy Sargent (@Crimo) reported

    @O2 my order number for my new phone isn't working on O2 recycle despite me getting a flyer saying I could use it to get an extra £100 for my device - can someone please help? Ordered phone on Friday, it was delivered Saturday.

  • C40Ke ✩ 𝕜ꫀ𝕣𝕣ꪗ ✩ (@C40Ke) reported

    @O2 Happy Monday to anyone who can get @o2 to fix an issue

  • _ellengoodman Ellen Goodman (@_ellengoodman) reported

    @kylesoo @O2 Yes - Vodafone didn't work anywhere in or near my flat. But it took over a year and I think I raised the issue 3-4 times during that period! What did help was finding the CEO's email and sending the complaint there 🙃

  • ReissOmari Gordé 🦩 (@ReissOmari) reported

    @o2 gotta be the only network that has no signal in New Street Station, FIX UP MAN.

  • ThomasW73625863 Thomas Williams (@ThomasW73625863) reported

    @O2 Don’t worry about it, you can’t be assed anyway it’s just an inconvenience with you, going to dispute and terminate all 3 contracts now and move them over to another company, waste of time O2 is. Goodbye, all you do is send this stupid link to everyone, it doesn’t do anything

  • ThomasW73625863 Thomas Williams (@ThomasW73625863) reported

    @O2 Yeah you’ve been saying this all day it doesn’t do anything mate, O2 is a joke, over priced and never works half the time, I’m on wifi now I can’t even use the mobile data or make a phone call…… I want my next bill free of charge or I’m leaving and I spend ALOT here

  • si_brown77 Simon Brown (@si_brown77) reported

    Unbelievably poor customer service from @O2 upgrade team. Stay well clear of these jokers. Off to EE I go.

  • JazzyShirtMan m6r5hy (@JazzyShirtMan) reported

    @Tim_Burgess @O2 O2 don’t care about anyone but themselves at their venues. I’m sick to death of having to go to them because my fave artists are there. Their venues are ******* piss poor to customers