O2 outages and service status in Shepperton, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Sep 4, 8:26 AM GMT+1.
- Total Blackout (63%)
- Internet (25%)
- Phone (13%)
O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent O2 outage reports came from the following cities: Hammersmith, Slough, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 4 days ago |
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Hammersmith
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Total Blackout | 5 days ago |
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Hammersmith
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Internet | 9 days ago |
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Hammersmith
|
Total Blackout | 11 days ago |
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Hammersmith
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Phone | 13 days ago |
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Hammersmith
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Total Blackout | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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Liz Rose ๐ (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they donโt respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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shezza_bezza ๐โ๏ธColdplay are back wohooo ๐โ๏ธ (@vodaka_orange) reported from Hammersmith, England@O2 Iโm treating myself to a Apple Watch because itโs my birthday next month and the offer ends next Thursday ๐คฃ plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted ยฃ13.50 will be applied in 24 hrs. Itโs already 24+ hrs and nothing is visible on MyO2 app. You donโt expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service theyโve provided me at my new property? I wasnโt expecting to be charged extra for this mess up on their side so itโs a no thanks from me.
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Savio (@savio_metal17) reported from Brentford, England@O2 I canโt get the Amazon prime offer. Please help
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Dowsey (@fbateallthepies) reported from Wandsworth, England@O2 is the o2 network struggling .. Iโve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Pasha (@Mr_ISC) reported from Wandsworth, EnglandSerious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Baisden ๐ธ๐ฅ (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Baisden ๐ธ๐ฅ (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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๐ฐ ๐ ๐ ๐ก ๐ ๐ ๐ ๐ ๐ ๐ท ๐ ๐ ๐ ๐ ๐ ๐ (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ ยฃ2 off offer not working
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RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, EnglandHi @O2 links in your last email are not working for me. #GoDine
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Jeff Stevenson (@ukcomic) reported from Hillingdon, England@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy charman (@Andy_charman) reported@mattstingray @O2 Having exactly same issue for last 3 months and @O2 have done nothing!
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Paul Curry (@Paulc2nd) reported@BillCockaCha @O2 I am having issues with it as well. They ask the same dumb questions when it's a problem with the app.
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Ste Nugent (@SteNug10) reported@O2 I have never been with another provider but your lack of signal and data is criminal. For what i pay monthly i shoukd expect a service....shocking
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Chris (@houghtonc79) reported@O2 No issues, just ๐ฉ service. 5g is no faster than 4g was where I live.
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Christopher McLarnon (@mclarnonc) reportedSo it will take @O2 up to 28 days to answer my complaint, all the while I am without a working phone. Just not remotely good enough.
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Paul Curry (@Paulc2nd) reportedJust rang @O2 to see if they are aware of the problem with their app/website when people are trying to pay. The advisor didn't seem to know & sounded reluctant to ask her colleagues if they knew. I suggested asking her colleagues who are on @o2 but she said they were busy.
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Nick Briggs ๐ณ ๐ ๐๐ (@Glasnerallover) reported@ozzybn1989 @O2 I binned o2 off a year ago after 10 year, dreadful network service and customer service too
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jmcconville710 (@jmcconville710) reported@O2 morning , need help with an invoice/bill I have received which is strange as Iโm not an o2 customer.
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Nicola Webster (@_njwebster) reported@O2 why is the signal in so21 2DD non-existent? My phone powers my business and the unreliability of signal is becoming untenable.
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Andrew Ward ๐ฌ๐ง๐ (@wheat_daddy) reported@O2 Can you please tell me what is going on with your network? The signal has been dire in the last month or 6 weeks and itโs not just my area, LN5. You have a mast 1 mile from me. I canโt hold a conversation now unless on wi fi at home. My contract has expired but i wont renew with current situation. Ive been with you years because the signal has been very good, not now though.