O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Teddington, Brentford, and Epsom.

City	Problem Type	Report Time
Hammersmith	Total Blackout	14 hours ago
Slough	Phone	16 hours ago
Hounslow	Internet	3 days ago
Hammersmith	Internet	15 days ago
Richmond	Total Blackout	22 days ago
Hounslow	Internet	23 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Avigazed (@Avigazed) reported 3 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Katy Hall (@katyhall26) reported 6 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Chris sweet (@poundland_thor) reported 8 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 8 minutes ago from Kingston upon Thames, England

  @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

• 
  Richard Lace (@huggyheaven) reported 11 minutes ago from Wandsworth, England

  @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

• 
  Ben Marshall (@marshallb60) reported 11 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Federica Parise (@cityposer) reported 19 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Jack humphrey (@JackHumphreyKM) reported 21 minutes ago from Banstead, England

  @O2 are you having service issues?

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 27 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  Ruth Maurice (@ruthie82) reported 31 minutes ago from Merton, England

  @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

• 
  Vìncere. (@VictorJ1987) reported 34 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Gavin 🇺🇦 (@Gavlar321) reported 36 minutes ago from Wandsworth, England

  @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

• 
  Federica Parise (@cityposer) reported 39 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  m a r y (@maryhippychick) reported 40 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Caz Young (@The_Caz) reported 44 minutes ago from Wandsworth, England

  @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

• 
  Azhaar Ashraf (@azhaarashraf) reported 46 minutes ago from Kingston upon Thames, England

  @O2 Can you please help me as I can't send you a direct message

• 
  Stephanie Addington (@AddingtonSteph) reported 47 minutes ago from Richmond, England

  .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

• 
  Richard Morris (@richardmorrisuk) reported 50 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Steve Hodgson (@SteveHodgson1) reported 57 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 58 minutes ago from Ealing, England

  @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iraoladdict (@PJH1974) reported 2 minutes ago

  @O2 it's not just today - it's months, and EVERYONE on O2 in/around AL5 2RU is the same. Every O2 device in my household is the same. You need to fix the RAN. It started a few months back. Even when the O2 APP shows the problem, O2 says "Computer Says No". Sort your network out.

• 
  James Dawson (@jamiesdawson) reported 4 minutes ago

  @o2 why has your 4G data become so bad? I have 2 bars but very difficult to get online at Axminster Train station to check on travel. Bridport is just the same. Why?

• 
  WOGA basement (@cameliacrave) reported 6 minutes ago

  @AbiMartinAbiga1 @O2 wait lowkey try restarting your phone, if that doesn't work then 💔💔

• 
  Simon Gibson (@SimonGibson1508) reported 8 minutes ago

  @O2 can you tell me why there is a “floating bill? Never heard nothing like it. Customer service (wherever it is) know absolutely nothing. Time to change contract 😡

• 
  Caroline McDonnell (@sweetiepiecaz) reported 11 minutes ago

  @O2 this is why I left o2. My partner has a business and his customers are saying they can't get through to him. It has been over a week. The £10 refund is not enough. Can you just fix the mast please?

• 
  Oliver Black (@OJBlack) reported 13 minutes ago

  @O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?

• 
  Andy McKeown (@AndyMcK1982) reported 18 minutes ago

  @O2 Why did I spend the day in Pendle yesterday with absolutely NO SIGNAL?! What’s going on when you can’t even have a day out without being cut off from the network??

• 
  Faye Thompson (@fayet16) reported 18 minutes ago

  Big shout out to Lewis at the @O2 store in Wakefield. I went it to try and pay for my phone repair after 202 couldn't help me and changing my weekend plans to accommodate. Whilst I couldn't get it paid he did everything he could to help me.

• 
  Ran (@mister___ran) reported 23 minutes ago

  What an absolute **** show it is at @O2! The customer service is appalling, simply rude & not helpful in any way, shape or form. @O2 , you need to have a word with Archana, rude **** (NC358582122)

• 
  Louise Rodgers (@lou925) reported 23 minutes ago

  @O2 terrible customer service not helpful at all then after holding for 50 minutes waiting to be put through to a manager you cut me off !!! No call back as of yet