O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Epsom, Ascot, Wandsworth, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	E-mail	2 days ago
Hammersmith	Internet	2 days ago
Epsom	Phone	5 days ago
Ascot	Internet	14 days ago
Wandsworth	Internet	1 month ago
Hammersmith	Total Blackout	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  hen (@henna_macarena) reported 38 seconds ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Vìncere. (@VictorJ1987) reported 2 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Debbie Haden (@DebsHaden) reported 4 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Verity Powell (@PowellVerity) reported 5 minutes ago from Spelthorne District, England

  @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

• 
  Liz Rose 😍 (@esrose2003) reported 8 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 10 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 11 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  Charlene (@Peachey_79) reported 12 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Joseph Sweeney (@JosephS65112253) reported 14 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

• 
  💟 (@ShahlaaTahira) reported 16 minutes ago from Hillingdon, England

  If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

• 
  Nina Van Driel (@ninavdbennett) reported 19 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Liz Rose 💙 (@esrose2003) reported 29 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported 29 minutes ago from Hammersmith, England

  @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

• 
  Jason MacKenzie (@jasonmackenzie) reported 31 minutes ago from Merton, England

  16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

• 
  Nicky Sinclair PGA (@nickysinclair) reported 36 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Fr Chris Phillips SSC (@phillipsc) reported 39 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Matthew Blair (@mblair35) reported 39 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Hayden | London Event Photographer (@AdairDrivePhoto) reported 40 minutes ago from Wandsworth, England

  Hi @O2 links in your last email are not working for me. #GoDine

• 
  Verity Powell (@PowellVerity) reported 43 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  Chris sweet (@poundland_thor) reported 52 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shana Hendry (@Happyengland79) reported 3 minutes ago

  @tehscreener @O2 Make a complaint and they have no choice but to refund you. I've got £50 coming from Jan-April. I'll be putting in another at the end of this month too. Because they never processed the refund until I got hold of them the ombudsman will deal with the now!

• 
  Hardeep Dhani (@HardeepDhani) reported 4 minutes ago

  @fatz68 @O2 Got the same issue

• 
  Lauren Hill (@LaurenHill0808) reported 4 minutes ago

  @O2 I appreciate this and the signal checker says it’s fine for 4G and 5G inside and out.. but data just does not work, and it has been like that for a while now, outside it says I have 5G but nothing will load and if I go inside it goes into satellite mode..

• 
  Dan Roberts (@Dan_Roberts21) reported 10 minutes ago

  My @O2 signal has been so bad for weeks now, hardly get any now it’s shocking, phone and internet signal for over £60 and can’t use it

• 
  KH ♥️🍷🏎📷💃🏻🥊 (@mrsmoneypenny1) reported 12 minutes ago

  @ItsLau_xo @O2 I’m having the same issue and thought it was just me!

• 
  Chelle B (@redshellybelly2) reported 12 minutes ago

  @O2 since you've added a "new spin" on Blue Mondays, I'm just getting an error #help #O2Priority

• 
  mark callow (@markcallow10) reported 14 minutes ago

  @O2 @ad_moran4 You are a joke you have the worst coverage ever and couldn’t give a ****

• 
  Norie (@LoveNorie) reported 15 minutes ago

  @O2 is there a problem with the network, I was stranded in the heat with my little one unable to make any calls or call an uber? Had to walk 1 hour to get home?

• 
  ⭐️ Lisa ⭐️ (@tokentemptressX) reported 17 minutes ago

  @O2 I’ve had fraud on my account for months have called multiple times everytime told fraud have handled it. However today I see two missed payments on my credit file - I’m not even a customer!! No response from the credit file team, tired of repeating myself. I left you in Nov!

• 
  Pirate Tank (@PirateTank) reported 20 minutes ago

  @O2 Thanks for replying, ive spent 3 hours on hold, to nobody, no information. Ive decided that due to the pathetic signal I get with o2 coupled with the fact nobody will speak to me as a human to cancel all 5 contracts as they end the worst service of any uk provider ive experienced