O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Richmond, Hounslow, Teddington, Brentford, Epsom, and Ascot.

City	Problem Type	Report Time
Hammersmith	Internet	4 days ago
Richmond	Total Blackout	11 days ago
Hounslow	Internet	12 days ago
Teddington	Phone	19 days ago
Hammersmith	Wi-fi	24 days ago
Brentford	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Stephanie Bennett (@StephsBubble) reported 3 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Gavin Wilson 📺🎥 ♿🏳️‍🌈 (@GavinWilsonTalk) reported 9 minutes ago from Merton, England

  @O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔

• 
  Nina Van Driel (@ninavdbennett) reported 10 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Liz Rose 😍 (@esrose2003) reported 12 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  mary spillane (@spillanemary) reported 15 minutes ago from Wandsworth, England

  @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

• 
  Darren Boyle (@misterscoop) reported 17 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Charlene (@Peachey_79) reported 22 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 23 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  m a r y (@maryhippychick) reported 24 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Sean Parry (@SeanEdwardParry) reported 34 minutes ago from Wandsworth, England

  @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

• 
  Steve Hodgson (@SteveHodgson1) reported 36 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  mary spillane (@spillanemary) reported 36 minutes ago from Wandsworth, England

  @O2 Pity you can’t provide consistent, reliable service in London

• 
  Chris sweet (@poundland_thor) reported 38 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Lou93x⚒️ (@louwhu16) reported 44 minutes ago from Worcester Park, England

  @O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.

• 
  Caz Young (@The_Caz) reported 44 minutes ago from Wandsworth, England

  Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

• 
  Ashley Leggett (@ashley_leggett) reported 45 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Debbie Haden (@DebsHaden) reported 46 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  B o b M a s s i e (@bobmassie01) reported 48 minutes ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

• 
  Federica Parise (@cityposer) reported 52 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Pawlie (@Si11y3gg) reported 54 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alwyn Williams (@AlwynLFC) reported 8 minutes ago

  @EnglandRugby @O2 What a waste having a generational player yet he never gets to start for his country #*******

• 
  Katie smith (@jayjay771945) reported 10 minutes ago

  @O2 @O2 whats going on network down?????

• 
  gary parsons (@gazparsons10) reported 14 minutes ago

  @MapdraughterUK @O2 awful, will be changing provider as soon as out of contract

• 
  Jack Meadows (@OwnerJMDesigns) reported 15 minutes ago

  How can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks

• 
  Pattie Slapper (@Mickyp68) reported 15 minutes ago

  @andycomfort @daviddunninguk @O2 I used stand on a bench in my garden to get a crackly signal. (28yrs ago). Now, my neighbour stands outside my house shouts very loudly all his business details I feel his pain,home WiFi,WiFi calling its the same crappy signal

• 
  Kentish Exile (@phil_dfc) reported 15 minutes ago

  @O2 good afternoon Could I please be able to send a DM I’m having issues accessing my 02 account and I’m currently on holiday trying to pay my phone bill but can’t reset my password using the normal methods

• 
  Brandon McFarlane (@BMcFarlaneUK) reported 18 minutes ago

  Just completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.

• 
  Kay Brown (@kgbrown91) reported 27 minutes ago

  @O2 I have upgraded my phone and need to transfer my sim over to the new phone, please can you help as it’s impossible to talk to an actual human on live chat! Thank you

• 
  Jorden Woellner (@jorden05) reported 29 minutes ago

  @O2 why can’t i upgrade online, tried to do it on chat and they can’t either keep saying go to a store. No I want to do it online. Help me

• 
  Antoine Dupont propaganda page (@beerandwine3) reported 31 minutes ago

  @EnglandRugby @O2 If it's not broken, don't fix it.