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O2

O2 outages and service status in Shepperton, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Sep 4, 8:26 AM GMT+1.
  • 63% Total Blackout (63%)
  • 25% Internet (25%)
  • 13% Phone (13%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, and Hounslow.

CityProblem TypeReport Time
Hammersmith Internet 4 days ago
Hammersmith Total Blackout 5 days ago
Hammersmith Internet 9 days ago
Hammersmith Total Blackout 11 days ago
Hammersmith Phone 13 days ago
Hammersmith Total Blackout 13 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

4 days ago

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

  • esrose2003
    Liz Rose ๐Ÿ’™ (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they donโ€™t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • vodaka_orange
    shezza_bezza ๐ŸŒ™โ˜€๏ธColdplay are back wohooo ๐ŸŒ™โ˜€๏ธ (@vodaka_orange) reported from Hammersmith, England

    @O2 Iโ€™m treating myself to a Apple Watch because itโ€™s my birthday next month and the offer ends next Thursday ๐Ÿคฃ plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • sachink0201
    Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted ยฃ13.50 will be applied in 24 hrs. Itโ€™s already 24+ hrs and nothing is visible on MyO2 app. You donโ€™t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service theyโ€™ve provided me at my new property? I wasnโ€™t expecting to be charged extra for this mess up on their side so itโ€™s a no thanks from me.

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I canโ€™t get the Amazon prime offer. Please help

  • fbateallthepies
    Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. Iโ€™ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • hedaramusic
    hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • ninavdbennett
    Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • Stefan_baisden
    Baisden ๐Ÿ“ธ๐ŸŽฅ (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • Stefan_baisden
    Baisden ๐Ÿ“ธ๐ŸŽฅ (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • AlexharwoodMuso
    ๐™ฐ ๐š• ๐šŽ ๐šก ๐šŠ ๐š— ๐š ๐š› ๐šŠ ๐™ท ๐šŠ ๐š› ๐š  ๐š˜ ๐š˜ ๐š (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • bobmassie01
    B o b M a s s i e (@bobmassie01) reported from Worcester Park, England

    @O2 Disney+ ยฃ2 off offer not working

  • RebeccaW40
    RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • azhaarashraf
    Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • AdairDrivePhoto
    Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • ukcomic
    Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy_charman
    Andy charman (@Andy_charman) reported

    @mattstingray @O2 Having exactly same issue for last 3 months and @O2 have done nothing!

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    @BillCockaCha @O2 I am having issues with it as well. They ask the same dumb questions when it's a problem with the app.

  • SteNug10
    Ste Nugent (@SteNug10) reported

    @O2 I have never been with another provider but your lack of signal and data is criminal. For what i pay monthly i shoukd expect a service....shocking

  • houghtonc79
    Chris (@houghtonc79) reported

    @O2 No issues, just ๐Ÿ’ฉ service. 5g is no faster than 4g was where I live.

  • mclarnonc
    Christopher McLarnon (@mclarnonc) reported

    So it will take @O2 up to 28 days to answer my complaint, all the while I am without a working phone. Just not remotely good enough.

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    Just rang @O2 to see if they are aware of the problem with their app/website when people are trying to pay. The advisor didn't seem to know & sounded reluctant to ask her colleagues if they knew. I suggested asking her colleagues who are on @o2 but she said they were busy.

  • Glasnerallover
    Nick Briggs ๐ŸŒณ ๐Ÿ‘‰ ๐Ÿ˜Š๐Ÿ‘ˆ (@Glasnerallover) reported

    @ozzybn1989 @O2 I binned o2 off a year ago after 10 year, dreadful network service and customer service too

  • jmcconville710
    jmcconville710 (@jmcconville710) reported

    @O2 morning , need help with an invoice/bill I have received which is strange as Iโ€™m not an o2 customer.

  • _njwebster
    Nicola Webster (@_njwebster) reported

    @O2 why is the signal in so21 2DD non-existent? My phone powers my business and the unreliability of signal is becoming untenable.

  • wheat_daddy
    Andrew Ward ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿšœ (@wheat_daddy) reported

    @O2 Can you please tell me what is going on with your network? The signal has been dire in the last month or 6 weeks and itโ€™s not just my area, LN5. You have a mast 1 mile from me. I canโ€™t hold a conversation now unless on wi fi at home. My contract has expired but i wont renew with current situation. Ive been with you years because the signal has been very good, not now though.