O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Epsom, Ascot, Wandsworth, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Phone	22 hours ago
Hammersmith	E-mail	5 days ago
Hammersmith	Internet	5 days ago
Epsom	Phone	8 days ago
Ascot	Internet	17 days ago
Wandsworth	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Hayden | London Event Photographer (@AdairDrivePhoto) reported 1 minute ago from Wandsworth, England

  Hi @O2 links in your last email are not working for me. #GoDine

• 
  Caz Young (@The_Caz) reported 4 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  Katy Hall (@katyhall26) reported 10 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Caz Young (@The_Caz) reported 10 minutes ago from Wandsworth, England

  Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

• 
  Fr Chris Phillips SSC (@phillipsc) reported 11 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Liz Rose 💙 (@esrose2003) reported 19 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  Gavin Wilson 📺🎥 ♿🏳️‍🌈 (@GavinWilsonTalk) reported 21 minutes ago from Merton, England

  @O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 21 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  Jose Suarez (@SuarezFusters) reported 23 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Tom Mytton (@TMytton90) reported 24 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Jeetesh Luhar (@Indian_Thriller) reported 25 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  Ben Marshall (@marshallb60) reported 26 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 35 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 37 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Steve Depeare (@depeare) reported 39 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Savio (@savio_metal17) reported 44 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  Martin Kay (@martinkay11) reported 45 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  Jess (@MrsScreech) reported 50 minutes ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

• 
  Sean Parry (@SeanEdwardParry) reported 50 minutes ago from Wandsworth, England

  @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 52 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  elizapdushku #SaveOURNHS #JoinAUnion (@elizapdushku) reported 4 minutes ago

  @O2 @johnboy2806 I've been having the same problem all day too

• 
  Jordan Phelps (@JordanP__25) reported 5 minutes ago

  @ad_moran4 @EE @O2 O2 is absolutely awful , I had so many issues with them , I’ve finally moved too EE much better. There customer service is atrocious

• 
  Tom (@ChallengeFaz) reported 6 minutes ago

  So @O2 has got to be the absolute worst I’ve dealt with bar none. Seemingly no training or people skills needed to be on the other side of the 202 number…

• 
  Dave (@ChrisPen1980) reported 8 minutes ago

  @O2 your systems dont work. Just had eligible followed by declined for replacement phone. Can see others have the same issue.

• 
  l.comJames Ashfield (@19James21) reported 9 minutes ago

  @O2 @Raphas_Angel_ Unless you are a new customer, then you get great deals

• 
  Permanently Exasperated (@MrHenryFH) reported 10 minutes ago

  .@O2 - Are your call centres in the U.K.? I need to speak to yourselves about something and due to hearing issues I need to speak to someone who can converse in clear English. Ta.

• 
  Megan (@megpb_) reported 12 minutes ago

  @O2 Hello! I’m trying to pay my overdue DD (meant to change bank account details but forgot, so the payment didn’t go through!) however every time I try to access myO2 or via App I just get “path forbidden” when trying to make the payment. Can you help me please? Thanks

• 
  Nicole McAvoy (@NicoleMcAvoy5) reported 14 minutes ago

  @O2 I can’t get any data in Spain. Is there a problem at the moment?

• 
  Dan Roberts (@Dan_Roberts21) reported 14 minutes ago

  @O2 I’ll try anything to get a signal

• 
  Si Armstrong (@SiArmstrong_) reported 15 minutes ago

  @ad_moran4 @markcallow10 @O2 O2s signal is terrible mate