O2 outages and service status in Shepperton, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Shepperton, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Internet.
- The most recent signal from this area was received Jun 20, 10:23 AM GMT+1.
- Phone (50%)
- E-mail (17%)
- Internet (17%)
- Wi-fi (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Shepperton, England
The most recent O2 outage reports came from the following cities: Hammersmith, Brentford, Epsom, Ascot, and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Wi-fi | 3 days ago |
|
Brentford
|
Phone | 11 days ago |
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Hammersmith
|
Phone | 20 days ago |
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Hammersmith
|
24 days ago | |
|
Hammersmith
|
Internet | 24 days ago |
|
Epsom
|
Phone | 27 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, EnglandMy contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Pasha (@Mr_ISC) reported from Wandsworth, EnglandSerious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Caz Young (@The_Caz) reported from Wandsworth, England@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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☆ Liezel ☆ (@liezel_t) reported from Merton, EnglandHey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Caz Young (@The_Caz) reported from Wandsworth, England@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ben (@BenjaminEHowe) reported@AndyFurnival2 @TomTugendhat @O2 It was better when there were fewer mobile devices competing for the same signal.
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Slevern (@Slevern00p) reported@O2 I’m having issues with your piss poor app.
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YoshiJoshi ⭐️⭐️ (@YoshiJoshi_) reported@TomTugendhat @O2 Wonder if @Huawei_Europe can recommend a signal booster ?
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Isca Augusta (@cmonmun) reported@RealToffeeCelt @O2 @TomTugendhat I get no O2 signal at work or home. I don’t even get 4/5G data in the middle of Winchester, which is not exactly economically deprived. They’re just crap.
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Sarah Leigh (@Sarahleighstevs) reported@O2 I emailed my complaint to you. You responded by asking me to complete the complaint form as the email is not monitored. I’ve completed the complaints form but it’s not working and there is a constant error message. Pretty much sums up your customer service!!!
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michael (@m40282845) reported@TomTugendhat @O2 @vodafone Three companies isn't a monopoly you bumbling retard
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Marne Blair (@MarneBlair) reported@RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking
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Ham (@Jonny_Ham) reported25+ years with @O2 BT Cellnet, finally had enough, signal absolutely shocking, totally gone down the pan.
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🅓🅜🅨🅡🅒🅡 (@dmyrcr) reported@TomTugendhat @O2 @EE Your lot had 14 years. Maybe you should’ve campaigned about this then to your pals in government. Instead you did **** all
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R B (@RLBD1920) reported@O2 @JodieLivermore You haven’t responded to my message about this from this morning - this is obviously a uk wide issue