O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Ascot, Wandsworth, Hammersmith, Kingston upon Thames, Uxbridge, and Greenford.

City	Problem Type	Report Time
Ascot	Internet	4 days ago
Wandsworth	Internet	24 days ago
Hammersmith	Total Blackout	24 days ago
Hammersmith	Internet	29 days ago
Hammersmith	Phone	1 month ago
Hammersmith	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Richard Lace (@huggyheaven) reported 1 minute ago from Wandsworth, England

  @o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews

• 
  Ashley Leggett (@ashley_leggett) reported 3 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  💟 (@ShahlaaTahira) reported 9 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  Stephanie Addington (@AddingtonSteph) reported 11 minutes ago from Richmond, England

  .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

• 
  Steve Hodgson (@SteveHodgson1) reported 13 minutes ago from Merton, England

  @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

• 
  Sean Parry (@SeanEdwardParry) reported 15 minutes ago from Wandsworth, England

  @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

• 
  Craig Freeman (@craigdfreeman) reported 18 minutes ago from Worcester Park, England

  The phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2

• 
  Charlene (@Peachey_79) reported 22 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Stephanie Bennett (@StephsBubble) reported 27 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  ☆ Liezel ☆ (@liezel_t) reported 28 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  david bryant (@ladidalimey) reported 28 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  mary spillane (@spillanemary) reported 29 minutes ago from Wandsworth, England

  @O2 Pity you can’t provide consistent, reliable service in London

• 
  hen (@henna_macarena) reported 30 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Bede Feltham 💙 (@bedefeltham) reported 32 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Jason MacKenzie (@jasonmackenzie) reported 42 minutes ago from Merton, England

  16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

• 
  B o b M a s s i e (@bobmassie01) reported 50 minutes ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

• 
  Jack humphrey (@JackHumphreyKM) reported 51 minutes ago from Banstead, England

  @O2 are you having service issues?

• 
  Robert Balaam (@RobertBalaam) reported 55 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 60 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  💟 (@ShahlaaTahira) reported 60 minutes ago from Hillingdon, England

  If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  L🍒 (@xlilyyrobinson) reported 10 minutes ago

  Really disappointed with the level of customer service I’ve received from @O2 recently. An issue O2 has acknowledged fault for still remains unresolved despite multiple calls, live chats, emails and more. I’ve completely lost confidence in O2 and just want a fair resolution. @O2

• 
  The Emperor Poofius Maximus (@IlPoofto) reported 12 minutes ago

  @O2 O2 and your ridiculous payment site * That can't recognise a card's expiry date * That keeps you in hold wholly infuriatingly repeating ad nauseum "Your call is very important to us" *Then terminates the call* All this while threatening to terminate my service because you haven't collected my direct debit although the cash to pay it is in the account and there's never been a problem before!

• 
  rebecca 🪩 (@horanfthrry) reported 18 minutes ago

  @O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?

• 
  Guenevere (@guenevere559) reported 19 minutes ago

  @IanCockerill2 @O2 Thats why I got rid of o2, along with many others, shoddy service.

• 
  L🍒 (@xlilyyrobinson) reported 21 minutes ago

  Very upset with how @O2 treat customers who have been with them a long time. I have had an ongoing complaint since Aug 25. Can’t seem to get a call back or even a response from the social media team. Disappointed is an understatement.

• 
  Chris Connor (@DjChrisConnor) reported 23 minutes ago

  @dayvales @O2 Had this since December Dave,and O2 just give me the same old spin everytime. I’m currently looking for a better network in my area so I can leave asap. Shocking service

• 
  Cruise with Sophie (@cruisewithsoph) reported 24 minutes ago

  @O2 I have had 3+ weeks of limited to no signal at my house. People unable to contact us. Despite you working on the nearest equipment at SO21 1HA. VERY DISAPPOINTING.

• 
  L🍒 (@xlilyyrobinson) reported 24 minutes ago

  Disappointed with @O2. I’ve spent 4hrs on calls this week trying to resolve an issue. I’ve had contradictory information, multiple transfers & promised callbacks that never happened. Due to the repeated failures, the only reasonable option now is to allow me to leave penalty-free

• 
  sheppysworld (@deadstocksports) reported 26 minutes ago

  @O2 Yeah ‘ ******’ what a professional response, what about researching what is actually being done and refunding for such a poor service you provide #evidenceforombudsman

• 
  Viridis (@Lord_Viridis) reported 26 minutes ago

  @kbushnell1975 @O2 They never call back