O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Hammersmith, Richmond, Hounslow, Teddington, Brentford, Epsom, and Ascot.

City	Problem Type	Report Time
Hammersmith	Internet	7 days ago
Richmond	Total Blackout	14 days ago
Hounslow	Internet	15 days ago
Teddington	Phone	22 days ago
Hammersmith	Wi-fi	27 days ago
Brentford	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 37 seconds ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  RebeccaW40 (@RebeccaW40) reported 4 minutes ago from Epsom and Ewell District, England

  @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

• 
  ☆ Liezel ☆ (@liezel_t) reported 5 minutes ago from Merton, England

  Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?

• 
  Debbie Haden (@DebsHaden) reported 7 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Jeff Stevenson (@ukcomic) reported 9 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 9 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  Steve Depeare (@depeare) reported 14 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Robert Balaam (@RobertBalaam) reported 15 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Jess (@MrsScreech) reported 21 minutes ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

• 
  HeHymn ³⁰ (@brineferry) reported 25 minutes ago from Brentford, England

  @O2 are you broken

• 
  Nina Van Driel (@ninavdbennett) reported 26 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Joseph Sweeney (@JosephS65112253) reported 28 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

• 
  Caz Young (@The_Caz) reported 36 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 37 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Tom Mytton (@TMytton90) reported 42 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Dimitthri Lochana Vithanage (@sparkyDLVXO) reported 48 minutes ago from Banstead, England

  @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

• 
  Sean Flatley (@Seanielondon) reported 48 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 59 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Katherine Stephens (@love_kittyket) reported 59 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 59 minutes ago from Southall, England

  @O2 I need a customer call back please.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew willoughby (@andrewwillough3) reported 3 minutes ago

  @O2 It isn’t just my area. I travel the three counties of Oxfordshire, Gloucestershire and Wiltshire. The network coverage in all these areas are suddenly poor

• 
  Jonathan (@JonM01) reported 7 minutes ago

  @O2 @Ofcom @o2 Why have you started responding to other customers when you stated you don’t deal with issues on here any more???

• 
  Jack Meadows (@OwnerJMDesigns) reported 7 minutes ago

  How can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks

• 
  CHX Roller (@FareJacob) reported 8 minutes ago

  @O2 hi team? How long is your online Top-up system going to be down please... we've got our system details online so need to do next month by 25th July. CHX Wimpole.

• 
  Natalie (@nataliebe90) reported 10 minutes ago

  @O2 hey o2 please can you help me with a problem

• 
  Harry Craig (@HarryMCraig) reported 12 minutes ago

  @O2 there is a complete lack of mobile signal in central Reading, including the area directly over the railway station. Is there any chance of this being rectified any time soon? It’s been going on for months

• 
  Rob's Media Vault (@Robsmediavault) reported 12 minutes ago

  @JohnnyFocal @O2 Bit like my EE phone when I went to Wembley stadium last year which has EE plastered all over it. Couldn't get a signal.

• 
  Moltom (@Moltom4) reported 15 minutes ago

  @O2 what is wrong with you retards, I'm on hold 1hr 15mins. is this how you treat your customers? disgusting.

• 
  SolovAeh (@Aehnen_) reported 17 minutes ago

  Honestly, @O2 continue to prove to me that they are worst company. They sent me an email to say they tried to contact me to discuss my complaint. My phone never rang but my iPad received a text saying they were going to call me.

• 
  C Kelly (@WriterCkelly) reported 20 minutes ago

  @O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently