O2 Outage Report in Shepperton, Surrey, England
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O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Shepperton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Shepperton, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Maidenhead, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Guildford, Kensington, Leatherhead, Woking, Hounslow, Ealing, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 2 days ago |
|
Hammersmith
|
Internet | 4 days ago |
|
Hammersmith
|
Internet | 5 days ago |
|
Maidenhead
|
Internet | 6 days ago |
|
Wembley
|
Internet | 7 days ago |
|
Hammersmith
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Shepperton, England
Latest outage, problems and issue reports in Shepperton and nearby locations:
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m a r y (@maryhippychick) reported from Hounslow, England@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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James Robey (@jamesrobey1990) reported from Wandsworth, England@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Tania d'Alcor #FBPE ๐ท๐๐ช๐บ๐ช๐บ๐ช๐บ๐ช๐บ๐ช๐บ๐ช๐บ (@TaniaAlcor) reported from Kensington, England@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Tom Byford (@tombyford) reported from Paddington, England@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldnโt have any more hassle
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandIโve been with @O2 for 7 years. Iโve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Baisden ๐ธ๐ฅ (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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m a r y (@maryhippychick) reported from Hounslow, England@O2 Itโs being investigated but there was no indication that they would be back in touch with me. Iโm concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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๐ (@ShahlaaTahira) reported from Hillingdon, EnglandIf your an @O2 customer be careful Iโve had emails and texts saying I owe my bill and I checked through my App and I donโt owe anything. #FraudAwareness
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Alex (@Alx_R_M) reported from Paddington, England@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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๐ฐ ๐ ๐ ๐ก ๐ ๐ ๐ ๐ ๐ ๐ท ๐ ๐ ๐ ๐ ๐ ๐ (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Charlene (@Peachey_79) reported from Wandsworth, EnglandMy mum is vulnerable and canโt use the internet... she needs help @O2
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Charlene (@Peachey_79) reported from Wandsworth, England@O2 hey my mum needs help and canโt get through on phone. Sheโs not good with the internet... sheโs trying to top up her phone but itโs not accepting any cards. Itโs a new pay as you go phone ....
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Sean Parry (@SeanEdwardParry) reported from Wandsworth, England@O2 Please help me set up visual voicemail on my iPhone SE 2020 - Iโm finding it impossible!
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. Iโm trying to add on a bolt on as my data has run out and I have 3 days until my bill. Iโm a key worker and need my data when Iโm at work!!! Help
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RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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W B (@waybra42) reported@o2 .. Signal & mobile data terrible in NE28 .. Any problems ? ..
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Poppy (@poppyjayhughes) reported@O2 how can I have full bars and 4G signal but everything takes ages to load. Signal has been so poor recently
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Richard Thompson (@J0lly_r0dg3r) reportedI can honestly say in all my years as an @O2 customer I have never had such poor customer service as I've received over the last 2 days, to the point I was going to cancel my contract. Do @O2 train anyone in their products??
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Tiger's middle stump (@tigersswinger) reported@MattTAustwick @O2 Assume the answer was โ**** Allโ, Matt? Down until end of the month! Joke of a company. Lucky to get one week a month uninterrupted service. #bringbackdialup #landlinelikethe90s
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NH1000 ๐ (@nickh1000) reported@O2 No problem. Will look out on the 2nd, thanks.
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Jane Race ๐ (@MrsJaneRace) reportedWhy does @O2 charge premium rates for customers reporting health and safety issues to @SurreyCouncil ?!
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superpowered (@SophG_) reported@O2 hi, been waiting over a week for the tech team to fix my account so that I can login
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leah the loonie :)๐๐งก I miss my pops ๐ 4.12.20 (@shanes_loonie) reported@EE I don't live far from central London and my signal is **** especially indoors I'll stay with @O2 thanka
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Jo (@JIT_arakeen) reported@O2 Even if you give it for free it's useless as you have the worst signal.
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emmy (@welford85) reported@O2 Iโve had no signal / service all morning. Iโve followed your network settings guide and itโs made no difference. Please can someone help?