O2 outages and service status in Shepperton, England

Problems in the last 24 hours in Shepperton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Shepperton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Shepperton, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Uxbridge, Greenford, and Leatherhead.

City	Problem Type	Report Time
Wandsworth	Internet	4 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	10 days ago
Hammersmith	Phone	14 days ago
Hammersmith	Internet	15 days ago
Kingston upon Thames	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Shepperton, England

Latest outage, problems and issue reports in Shepperton and nearby locations:

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 2 minutes ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 3 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  Hayden | London Event Photographer (@AdairDrivePhoto) reported 4 minutes ago from Wandsworth, England

  Hi @O2 links in your last email are not working for me. #GoDine

• 
  Matthew Blair (@mblair35) reported 5 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Stephanie Bennett (@StephsBubble) reported 5 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Ruth Holliday (@RuthHolliday13) reported 5 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Marcus (@Marcus_dd1) reported 10 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Dowsey (@fbateallthepies) reported 19 minutes ago from Wandsworth, England

  @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

• 
  Sally Gilchrist (@SallyGilchrist1) reported 21 minutes ago from Wandsworth, England

  @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 26 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Verity Powell (@PowellVerity) reported 28 minutes ago from Spelthorne District, England

  @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

• 
  Federica Parise (@cityposer) reported 30 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Jose Suarez (@SuarezFusters) reported 31 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Richard Morris (@richardmorrisuk) reported 31 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Jack humphrey (@JackHumphreyKM) reported 32 minutes ago from Banstead, England

  @O2 are you having service issues?

• 
  Sean Parry (@SeanEdwardParry) reported 35 minutes ago from Wandsworth, England

  @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

• 
  Pasha (@Mr_ISC) reported 45 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  Joseph Sweeney (@JosephS65112253) reported 46 minutes ago from Sutton, England

  @O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service

• 
  Caz Young (@The_Caz) reported 53 minutes ago from Wandsworth, England

  @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

• 
  B o b M a s s i e (@bobmassie01) reported 54 minutes ago from Worcester Park, England

  @O2 Disney+ £2 off offer not working

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jazza (@jmilprint) reported 8 minutes ago

  @mhewson_MCH @NickOresme @O2 I just switched to Giffgaff, 40gb data, and unlimited calls etc £10 a month on a rolling monthly contract. The 5G has been much more consistent with Giffgaff although it's the same network!!

• 
  Daniel Daniel (@huckleberrydan) reported 14 minutes ago

  @mhewson_MCH @O2 Surprised you were able to post this on O2 - I struggle for signal almost everywhere!

• 
  Melanie browder (@Melaniebrowder1) reported 16 minutes ago

  @andrejpwalker @O2 It’s a nightmare, they haven’t updated my address from 20 years ago, even though I have moved and informed 4 times to different address’s. The virgin hook up is a joke.. app and website both terrible

• 
  Nathan Harrison (@nathan1harrison) reported 16 minutes ago

  @O2 been with for years and this past few weeks your single has been awful, can’t access apps that I need to park, charge the car, really isn’t great service, you say you have teamed up with starlink, honestly you whole system is terrible, think I might be moving providers

• 
  ⚡️ DarrAn ⚡️ (@darrangilpin) reported 18 minutes ago

  @comingupstorrie @O2 It's an absolute joke. I've been in the same boat since Friday. You'd think it was a simple fix.

• 
  Sean W (@Sean_Bahamut) reported 18 minutes ago

  @O2 I'm having a nightmare with your support on the phone. O2 are still trying to charge £22.99 for XBox Gamepass Ultimate despite Microsoft dropping the price on 21st Apr to £16.99

• 
  Matty M (@wanna_be_dj) reported 23 minutes ago

  @mhewson_MCH @O2 And their service has got worse.

• 
  samovarian (@samovarian) reported 24 minutes ago

  @mhewson_MCH @O2 Switch to Tesco, I did it as soon as they announced the ridiculous rise. Same network, but way cheaper and you don't get bombarded with the ridiculous O2 Priority stuff.

• 
  Lou Mc (@LouiseM30692137) reported 27 minutes ago

  @O2 I've reported on the my network app and they say there is a mast down but it's ALL THE TIME. it's horrendous.

• 
  Anne Louise Boulton (@boulton65) reported 28 minutes ago

  @O2 Case CIT-A387037 I am requesting this is escalated to a formal complaint and managerial review. While roaming in the EU I experienced a complete loss of mobile data service. There was a failure of service and of support handling resulting in significant inconvenience and concern.