O2 outages and service status in Purfleet, England
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- O2 generated 0 outage signals in the last 24 hours around Purfleet, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purfleet, England
The most recent O2 outage reports came from the following cities: Dagenham, Newham, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 27 days ago |
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Phone | 1 month ago |
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Phone | 2 months ago |
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Internet | 2 months ago |
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Wi-fi | 2 months ago |
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Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Deltabug (@deltabug) reported from East Ham, EnglandOk @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
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Fran (@CerviF) reported from Walthamstow, EnglandI have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Mr Grayburn (@PaulGrayburn) reported from Romford, EnglandHey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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IG: nathibeats (@nathibeats) reported from East Ham, England@O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…
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Rob Harvey (@ROBRV) reported from Ilford, England@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Raru (@raru1980) reported from Poplar, EnglandGood morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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James Rogers (@james_rogers) reported from Poplar, England@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Gary Brian Smith (@MrGarySmith) reported from Dartford, EnglandBeware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Phil Learney (@PhilLearney) reported from Bromley, EnglandRefreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Owura kwame (@Y_Dollars) reported from East Ham, EnglandI can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Sam Wheatland (@SWheatlandCAFC) reported from Romford, England@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Yasir kiani (@yasirkiani22) reported from East Ham, England@O2 having bad experience with o2 service after 15 year 😡😡😡
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Irene Barnett (@Thestylist4you) reported from Poplar, England@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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john flood (@johnbarbiebutt) reported from Stone, England@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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Shane Pender (@silverback1809) reported from Bromley, England@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rudiano (@RudianoBambino) reported@O2 Hi, I have been in Guadeloupe, French West Indies since February 23rd 2026. I got a text saying I have a maximum of 25 GB of roaming allowance included in my tariff. My 02 app doesn't work anymore so I can't monitor my usage. Can you help me see where I am at?
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rebecca ann jarvis (@rebeccaann1989) reported@O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards
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Cruise with Sophie (@cruisewithsoph) reported@O2 I have had 3+ weeks of limited to no signal at my house. People unable to contact us. Despite you working on the nearest equipment at SO21 1HA. VERY DISAPPOINTING.
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Dave (@bigdave22003388) reported@O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia
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Graham Style (@grahamstyle) reportedI'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?
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By The Face (@BY_THE_FACE_BCN) reported@O2 so sorry, I'm a Spanish customer...anyway, it is already solved. THANK YOU!!
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Taffy Dog (@TaffytheDog) reported@O2 I have done but no response, your have messaged me saying your going to disconnect me, incredible way to treat a customer reporting issues to you
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TopBoy Gooner (@Philysmok) reported@O2 why do I have to raise a complaint just to get an issues resolved when your app glitches and I end up purchasing 2 bolt ons I don’t even need. You state that the purchase follows a text or email regarding the purchase and how to cancel but I didn’t receive anything. Very poor
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Hayley Laura (@LilHay) reportedHands down the most useless customer service ever . @O2 you message them, they tell you to dm them and then ignore your message and do sod all to help.
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Andy W (@LandladyWoo) reportedHey @O2 you agreed to credit me bcz I'd left . You emailed confirming the amount, method & expected payment date 👍 But you also SMS'd saying that for a ££ refund not a credit note I have to select that in MyO2 🤔 But I can't log into MyO2 bcz I'm no longer a customer 🤪 Help!