O2 Outage Report in Purfleet, Borough of Thurrock, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Grays, Rochester, Bromley and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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VINNY P
(@vinnypDJ) reported
from
Bexleyheath, England
Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tori🌻
(@Miss_Twizz) reported
With @virginmedia down across Plymouth and Exeter, I turn to my @O2 4G (pretty new contract) to get a few bits done for work... Web pages won't load/time out, @O2 support app won't load, Twitter half loads/takes over 30 seconds to load parts of a twitter profile, emails half load
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Bill
(@billyblue513) reported
@O2 4G is super slow today?
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Beckie Owen
(@owenbeckie) reported
Just rang up @O2 to talk to someone about 2 randoms direct debits that have been set up on my account, selected the Urgent/ complicated issue options and the automated service literally went ‘bye’ and hung up !!
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DJGaryBaldy
(@DJGaryBaldy) reported
Hey @o2 Your Middleton Manchester store needs more middle of the road PAYG phones the ones they had were too expensive. They tried talking me into a contract... Sorry I'm a PAYG only customer.
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Corinne Ferdinand
(@Corinneisonfire) reported
Went to get a new phone today and honestly it's been nothing but a nightmare @O2 sort out your Dundee store and general customer service please :(
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Marley
(@MarleyDidact) reported
@O2 why do you charge late fees when you keep canceling my payment and won't let me call you to sort the payment because I have not paid..... time to find a new network
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Sean
(@SeanTom99) reported
@O2 @grazzii14 Can you help me to please??
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Helen McCarthy
(@HelenMcC) reported
@O2 please help. Drove over my phone this evening. Tried ordering a new one but can't complete basket as you want to send a verification text to a phone I cannot access. I cannot get to a shop and now I can't get the new phone tomorrow. HELP PLEASE 😭😭
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Ray the Iridescent Prince of the Darkness 🧚♀️
(@grazzii14) reported
@O2 Thank you for reaching out but your customer service team has confirmed to on two separate phone calls today that I must pay if I want to leave, regardless of the circumstances - looks like I cant take this further. Yes this is happening in one location.
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Kenny Stewart.fighting for #michelles law
(@kennyroadshow) reported
@O2 #nosignalmost of day catrine east ayrshire I mean max is 2g bad day whence u pay full monies for 4g maybe o2 should be giving reduced rates for areas customers avrage receiving signal is 2G