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O2

O2 outages and service status in Purfleet, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Purfleet, England

The most recent O2 outage reports came from the following cities: Newham, Lewisham, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Chigwell, and Waltham Forest.

CityProblem TypeReport Time
Newham Phone 8 days ago
Lewisham Internet 9 days ago
Bromley Wi-fi 21 days ago
Poplar Phone 30 days ago
Brentwood Phone 1 month ago
Gravesend Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • PaulGrayburn
    Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • IanMaxy94
    Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • CHellicar
    Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

  • kieranbowley
    KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • jordanharris86
    Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • Zenwork21
    Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • kostas1903
    Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • therealVL
    TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • hillww1
    William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • Munden87
    AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • MCFCLondon
    Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • Maria__RG
    María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • ChrisKapopo
    Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • rfothergill
    Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • arthuretz
    Arthur Etz (@arthuretz) reported

    @O2 is the worst company ever

  • Ruaidhri_18
    Ruaidhri Fallon (@Ruaidhri_18) reported

    @GavinDa83966347 @EnglandRugby @O2 Never have permission for that video to be released of me!!!

  • Donnajsherwood
    Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.

  • andrewpdone
    andrew done (@andrewpdone) reported

    Well @O2 been without data signal all day so far and no update or issue showing on the service status pages. Not great when moving house and no WiFi. 😡

  • l1ght__eyes
    Vanessa (@l1ght__eyes) reported

    Day 152 of asking @o2 to help me with their **** signal. No reply. I'm moving to EE

  • LydianMatt
    LydianMatt (@LydianMatt) reported

    @O2 how do I make a complaint? I have been waiting nearly 3 months to receive my £100 gift voucher after upgrading to an iPhone 13 in the summer and taking advantage of your offer. This is unacceptable

  • pcarrollmusic
    Pete Carroll Music (@pcarrollmusic) reported

    @O2 4.5 HOURS WITHOUT PHONE SERVICE on your ****** network AGAIN!!! shite service level !

  • CatorDenise
    Denise Bass (@CatorDenise) reported

    @O2 is there a problem at the moment? Since yesterday morning my call are dropping out

  • MachanoNazha
    Nazha (@MachanoNazha) reported

    @O2 not being funny I’ve been on 1 signal bar all day using Wi-Fi when I get 100gb of data? I’ll be making a call tomorrow morning because this is a joke now.

  • PaulCraigpne6
    Paul (@PaulCraigpne6) reported

    Sky broadband down and @O2 not working 😕