O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 12/27/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Rochester, Bromley, Basildon, Ilford, Bexleyheath, Poplar, Romford, Erith and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRochester Internet
United KingdomBromley Phone
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • CHellicar Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • maryes00 Mary Elizabeth (@maryes00) reported

    @tenilletownes @O2 @C2Cfestival too bad it’s not free to fly to the UK

  • septemberboy73 September Boy (@septemberboy73) reported

    @O2 .and I've just been told I can't even cancel my order as - wait for this - no tracking number for the order has been created! Surely the order number is enough?! This is all shockingly bad service.

  • michaelmcguk Michael McGarrity (@michaelmcguk) reported

    @O2 Hi. My Dad is having issues with his phone network. He's in the Elvanfoot/Durisdeer area.

  • Mayurs_ Mayur Shikotra (@Mayurs_) reported

    .@virginmedia 3) someone from @O2 who had no idea why i had been transferred to him 4) He transferred me back to virgin to someone who couldn't deal with my issue 5) she put me through to Virgin mobile who had nothing to do with my issue 6) she then put me through to someone...

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @O2 if they stop the priority offer of a free Caffè Nero drink every week I am leaving for a cheaper operator & take my family and friends away. The new Nero food deals are crap. Priority has been mismanaged from the start allowing low paying pay as you go customers premium offer

  • NikkiH_1984 Nikki (@NikkiH_1984) reported

    Absolutely disgusted @O2 texted them for leaving costs to cancel my husbands contact. £0. Got a pac code and transfered a couple of days later. Now they want £20? Oh and £6 for a late payment? The contract was only £16 and a tenner of that was disney plus (which we cancelled!)

  • NathFerguson Nath (@NathFerguson) reported

    @IIIdisposed @ap__76 @O2 Exactly they choose the higher one to use to increase your bill so they get more money they know there’s a rise of living issue and they still increase their prices and the service they offer is crap

  • nightboy3440 Nick Mills (@nightboy3440) reported

    @O2 Really bad experience trying to upgrade paid upfront fee, delivery charge to find out I had to pick the parcel up from a post office! DPD and o2 don’t seem concerned about keeping a long-standing customer of 16 years #SHOCKING

  • yorkonafork York on a Fork (@yorkonafork) reported

    @O2 Why. You’ll just check for faults and scheduled maintenance then tell me it’s a capacity issue, like every o2 customer in york knows already

  • Iluvtrains01 Becca (@Iluvtrains01) reported

    @O2 is there issue with Signal I seemed to have no signal suck on 3G all the time I’ve checked my settings and I should be on 5G