O2 Outage Report in Purfleet, Borough of Thurrock, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Newham, Chigwell and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Bromley |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Deltabug
(@deltabug) reported
from
East Ham, England
Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SEA-MAC VALET
(@SEAMAC_VALET) reported
@O2 Finally got hold of O2 insurance, yet still hanging for more details. Your service has hit rock bottom lately, shops useless, portal error-riddled. Disappointed.
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𝔸𝕁 𝕆𝕟 𝕋𝕙𝕖 ℝ𝕠𝕒𝕕 🏍💨🤙🏻😎
(@AJ_OnTheRoad) reported
.@O2 I just had a long call from an 01234 number, Apparently O2 have upgraded our network in our area & I am getting a new 5G sim card on Monday? Can you confirm this is genuine & not a scam? Flagged up on my phone as a possible spam call? 🤔
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Ian
(@ianmck24) reported
@Moonheid1 @teejwxm @O2 I saw this documentary once about a guy with no phone who got into distress, so he sent his dog to get help. Lassie I think the mutt was called. Feels like this guy should be training his chihuahua up rather than moaning on twitter.
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GrumpyNige MBE 💙
(@GrumpyNige) reported
@O2 How can you report a network issue on your status page when the area doesn't have a postcode and you can't geo locate because you don't have a data service?
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𝔸𝕁 𝕆𝕟 𝕋𝕙𝕖 ℝ𝕠𝕒𝕕 🏍💨🤙🏻😎
(@AJ_OnTheRoad) reported
.@O2 I just had a long call from an 01234 number, Apparently O2 have upgraded our network in our area (EX16) & I am getting a new 5G sim card on Monday? The lady called Florina said she would ring me back to confirm the sim card delivery time slot tomorrow. Is this genuine? 🤔
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arthur stafford
(@arthurliverpool) reported
@O2 - I’ve a phone with you since the 90’s, never moved - just tried to get an upgrade of a 7-yr old iPhone 8 via interminable O2/Virgin links and been told, “thanks for your application, we’re thinking about it”. Well, think about this - get lost, I’ll acquire a phone at Tesco
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arcadian
(@axiom68) reported
@O2 I have. They are absolutely no help. You should, however, be very interested in issues your customers face with the products you sell. I sure would be if I ran a business like yours. Do Apple sell anything sub par in their stores?
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arcadian
(@axiom68) reported
@O2 The video recording would easily be fixed by Honor allowing Blackmagic camera and similar apps on their phones. Apple, Sony, Samsung, One Plus, Xiaomi and Google all do. Just not Honor for some reason. Allowing this would likely fix the video issue right away.
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Sir Galahad
(@SirGalahadNFT) reported
@O2 This is terrible service im currently now talking to someone on lIve chat and MY MONEY won't be back for 5-7 work days! NO HEADPHONES OR AN ORDER FOR HEADPHONES STILL! How can you mess up an order for 2 sets of headphones SO TREMENDOUSLY!?!?!?!
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PAUL EMBLEM
(@PAULWEMBLEY) reported
@O2 can you please tell me why you’re working on my local signal mast giving me absolutely NO access to the telephone at all- WITHOUT mentioning it to me? I’ve been waiting for an important call and I find out no one can ring me!