O2 Outage Report in Purfleet, Borough of Thurrock, England

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Purfleet, England

The most recent O2 outage reports came from the following cities: Newham, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Chigwell, and Waltham Forest.

City	Problem Type	Report Time
Newham	Phone	3 days ago
Bromley	Wi-fi	16 days ago
Poplar	Phone	25 days ago
Brentwood	Phone	27 days ago
Gravesend	Phone	27 days ago
Chingford	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

• 
  Heru (@Heru_Act) reported 3 minutes ago from Wainscott, England

  @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

• 
  Armstrong (@steve2682) reported 3 minutes ago from Bexleyheath, England

  @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

• 
  Deltabug (@deltabug) reported 4 minutes ago from East Ham, England

  Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

• 
  Hannah Lomax-Browne (@DrHannahLB) reported 6 minutes ago from Walthamstow, England

  @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

• 
  Judith Hall (@judithhall67) reported 12 minutes ago from Bromley, England

  @O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

• 
  Rhonda (@RhondyPondy) reported 13 minutes ago from Eltham, England

  Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬

• 
  IG: nathibeats (@nathibeats) reported 21 minutes ago from East Ham, England

  @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

• 
  Joe (@chubbyjoeforza) reported 24 minutes ago from Gravesend, England

  @O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.

• 
  Gary Brian Smith (@MrGarySmith) reported 26 minutes ago from Dartford, England

  Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

• 
  Gary Brian Smith (@MrGarySmith) reported 31 minutes ago from Dartford, England

  @tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not

• 
  Judith Hall (@judithhall67) reported 33 minutes ago from Bromley, England

  @O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

• 
  Phil Learney (@PhilLearney) reported 41 minutes ago from Bromley, England

  Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

• 
  Phil Learney (@PhilLearney) reported 43 minutes ago from Bromley, England

  @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

• 
  Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported 46 minutes ago from Gravesend, England

  @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

• 
  RN009 (@rachelnewman009) reported 46 minutes ago from Romford, England

  @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

• 
  Mamta Milli Bhatt (@BhattMilli) reported 55 minutes ago from Poplar, England

  @O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

• 
  Gary Brian Smith (@MrGarySmith) reported 56 minutes ago from Dartford, England

  @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

• 
  Soph 💕 (@SophieGudge_) reported 58 minutes ago from Ilford, England

  This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 59 minutes ago from Eltham, England

  @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

• 
  Sam Wheatland (@SWheatlandCAFC) reported 60 minutes ago from Romford, England

  @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Lauder (@MissLauderEng) reported 5 minutes ago

  @O2 someone has fraudulently upgraded to two iphones using my account. Currently on phone to customer services but not helpful.

• 
  Planet Beth (@PlanetBeth91) reported 7 minutes ago

  I don't what the hell @O2 are doing but the network keeps dropping out and now I'm missing my therapy session and my anxiety has gone through the roof on what was a good day.

• 
  richellecrolla (@richellecrolla) reported 7 minutes ago

  @O2 what's the crack with the signal/reception? Nearly 5 weeks I've not been able to use my services properly (massively restricted) and I'm sick of paying for something I'm not getting and missing important phonecards because of signal issues

• 
  Lisa (@lisaellis1970) reported 7 minutes ago

  @O2 Your customer service is failing. Your priority pub offers have failed for 3 consecutive weeks, you compensate with a digital voucher which also failed and nobody will own the problem and resolve this. Please respond to my DM.

• 
  ©Martins Photography (@TwistedCM) reported 7 minutes ago

  @O2 having trouble with o2 priority Odeon tickets, i get mine but everytime i try to enter it, its invalid and its frustrating because I can't get a hold of O2 on the app ro talk to you people, so can you please help because i have 2 free Odeon tickets and want to use them

• 
  willow (@willow85986564) reported 9 minutes ago

  @O2 can someone please help me locate my order? O2 requested my order back to the warehouse and I have no idea when I am meant to be getting my new phone?

• 
  Toby (ﾉ◕ヮ◕)ﾉ*:･ﾟ✧ (@tobysjaak) reported 9 minutes ago

  @O2 **** you and your ****** little app, do better

• 
  Planet Beth (@PlanetBeth91) reported 10 minutes ago

  @O2 The issue is that it keeps dropping out with no warning.

• 
  Rabinder Lail (@LailRabinder) reported 10 minutes ago

  @O2 I have sent via private message but happy to share experience with current or perspective customers. As you are good at rising prices each year but the customer service declines further where left hand doesn't know what right hand is doing. Happy to explain further on here

• 
  Tracy Coutts (@TracyCoutts6) reported 14 minutes ago

  @O2 so do l see from all the new supercharged Priorities you have really just taken away my weekly Nero coffee. Just what do you offer your older customer ?