O2 outages and service status in Purfleet, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Purfleet, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at O2
O2 is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purfleet, England
The most recent O2 outage reports came from the following cities: Dartford, Grays, Newham, Romford, Snodland, Upminster, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Internet | 15 days ago |
|
Grays
|
Internet | 15 days ago |
|
Newham
|
Internet | 16 days ago |
|
Romford
|
Phone | 17 days ago |
|
Snodland
|
Phone | 18 days ago |
|
Upminster
|
Internet | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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TheRealVL (@therealVL) reported from Rochester, EnglandAnyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Paul (@PaulGrayburn) reported from Romford, England@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Armstrong (@steve2682) reported from Bexleyheath, England@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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Raru (@raru1980) reported from Poplar, EnglandGood morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Shane Pender (@silverback1809) reported from Bromley, England@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Ian Maxwell (@IanMaxy94) reported from Billericay, EnglandIs transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Liam Foster (@LiamFos78239707) reported from Meopham, EnglandAppalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Weather London (@WeatherLondon) reported from Bexleyheath, England@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
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Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@tomkentuk @O2 Great but what worries me like you, lm a long time customer and a long time customer of Virgin when I heard that they’d merged I instantly thought there goes O2 as we know it… I’ve been trying to sort out broad band issues for 2 years Ofcom made them agree and they’re still not
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Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, EnglandWhat’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Alan Ferrari (@ferrari1fer86) reported from Romford, England@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Judd (@Marooned_Sailor) reported@o2 @ofcom we have been waiting over 20 years for a reliable mobile internet service on the london Portsmouth train line… I know you are busy but any chance yet of an eta for delivery?
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G Murdoch (@GUnit156) reported@OldNorseGuy @TomTugendhat @O2 This is the problem with EU membership, the countries that should be the biggest net recipients are the biggest net contributors
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Carswift (@Carswift) reported@TomTugendhat @O2 @EE So the Gov has to drop money from public infrastructure and fix the mess of private companies? And then these private companies will take the profit? hah
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John Till (@JohnTillUK) reported@joelanelegend @O2 It’s not just you. Every time I report via the app, I’m told they can’t find a problem
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Max Wilson (@waxwellmilson) reported@TomTugendhat @O2 @EE Very stupid post. The reason we don’t have better signal in Dulwich (where I live) is because the NIMBYs opposed putting in a small signal tower which would have boostedg the coverage. As a result, a small dead zone around College Road exists.
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Ben Craig (@bendougcraig) reported@TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasn’t there an effort made when your party was in government to solve this?
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MarkSlayerOfNon (@MarkSlayerOfNon) reported@TomTugendhat @O2 @vodafone You had 14 years to make the private companies invest in infrastructure, didn’t hear you moaning then. And come and work in your own constituency the signal is even worse here
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Frank - Queen of Schengen 🇪🇺🏳🌈 (@ChillaxBcn) reported@O2 @DeraCalla Maybe saying "sorry" doesn't do it anymore. The people are fed up with customer services. Not only in the UK. It's everywhere very bad.
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Anti Manchester Action (@Fu0161) reported@TomTugendhat @O2 You have some gall complaining about signal you disgusting forces *****, it's because of YOU and people like you huwaei got banned from England and we have **** signal!
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Ian Barnes (@Ianbarnes2001) reported@TomTugendhat @O2 Agree with that. @o2 in north London is shockingly bad.