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O2

O2 outages and service status in Purfleet, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Purfleet, including 0 direct reports.

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purfleet, England

The most recent O2 outage reports came from the following cities: Dartford, Grays, Newham, Romford, Snodland, and Upminster.

CityProblem TypeReport Time
Dartford Internet 2 months ago
Grays Internet 2 months ago
Newham Internet 2 months ago
Romford Phone 2 months ago
Snodland Phone 2 months ago
Upminster Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • SophieGudge_
    Soph ๐Ÿ’• (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a jokeโ€ฆ My internet doesnโ€™t get installed for 2 weeks.. Iโ€™m going to be sat twiddling my thumbs. I hear itโ€™s been going on for a year.. Donโ€™t expect to hear from me past 5pm till the 1st October.

  • rfothergill
    Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that youโ€™d respond to my complaint within 5 days. Have had nothing since.

  • ejp72
    Liz (@ejp72) reported from Poplar, England

    @O2 Itโ€™s always like it. Iโ€™ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • michaelbeverla1
    michael beverland ๐ŸฆŽ๐Ÿฅ๐ŸŽน๐Ÿ–ค๐Ÿฆ‘๐Ÿ™ (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isnโ€™t

  • Gray1410
    Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • mikecranleigh
    Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • ludlow_jimmy
    Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • BertyBoyCAFC
    Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down ๐ŸŽ‰ Did get just under 300Mbps on 5G in London earlier but itโ€™s still very patchy in the city.

  • MrRockingGooner
    Mr Rocking Gooner~ Terry ๐Ÿ‘จโ€๐ŸŽค (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • amnajanine
    ๐–†๐–’๐–“๐–†-๐–๐–†๐–“๐–Ž๐–“๐–Š ๐Ÿ‘ผ๐Ÿป๐Ÿ•Š (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now itโ€™s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution ๐Ÿ˜ 

  • loulou009
    Louise Lfc (@loulou009) reported from Rochester, England

    @O2 why is your website so terrible to use and not load up the pages properly ๐Ÿ˜ซ

  • EightyThor
    ๐Ÿฅท๐Ÿพโœจ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • beccicourt
    Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @O2 hi, I am trying to top up my housebound mumโ€™s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet Iโ€™ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • DavidZachary_
    David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • Nico_Macdonald
    Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • VickiMilly
    Victoria ๐ŸฆŠ (@VickiMilly) reported

    @iz__zy @O2 I been on the phone with two different people for like an hour. None of their fixes work and even they're frustrated. I've now been referred to technical support.

  • SickofwaitingD
    Barry Hollocks (@SickofwaitingD) reported

    @Polymarket @O2 is great for this, 4G, 5G? It's all for nought because none of it works. The worst part, this joke of a network is the best option in my town.

  • WriterCkelly
    C Kelly (@WriterCkelly) reported

    @O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently

  • TapperJosephine
    Josephine (Josie) Tapper (@TapperJosephine) reported

    @O2 I have had no reliable service in my home for over 4 months, and itโ€™s getting worse. What are my options?

  • nemgp
    Petr N (@nemgp) reported

    @O2 roaming data still doesn't work after porting to O2. Countless call to O2 didn't help.

  • BeaLittlMonster
    Beatrice (@BeaLittlMonster) reported

    Weโ€™ve tried absolutely everything to buy two tickets for the opening night of @ArianaGrande in London. Weโ€™ve even contacted the @O2 to ask about accessible seating, as my girlfriend have a disability and the Nimbus Card, but we havenโ€™t been able to get any help or clear guidance

  • beerandwine3
    Antoine Dupont propaganda page (@beerandwine3) reported

    @EnglandRugby @O2 If it's not broken, don't fix it.

  • roseouttheashes
    Steve Clarke Abolitionist (@roseouttheashes) reported

    @O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address

  • le_crass
    Scott Le Crass (@le_crass) reported

    Appalling service from @O2 - on phone for nearly an hour only to be cut off and not called back

  • SarahJaynePom
    S. J. Pomeroy (@SarahJaynePom) reported

    @vodafone thanks to you staff in omagh im returning home with wifi after massive @O2 outage across NI. My kids are gonna react like I discovered fire. ๐Ÿฅฐ