O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 04/01/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Newham, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Chigwell and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomNewham Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • Mirella2401 Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • CerviF Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • LiamFos78239707 Liam Foster (@LiamFos78239707) reported from Meopham, England

    Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • steffiegc Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • vinnypDJ VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @O2 just phoned o2 to ask why I was cut off for no reason she asked is it this number I well yeah and she put the phone down wow @CitizensAdvice

  • JamesPughie91 James (@JamesPughie91) reported

    @O2. Just had an awful conversation with your "customer service" dept on the phone. Less than useless! No further in actually sorting my issue.

  • xLucyfx xLucyfx (@xLucyfx) reported

    @O2 Hi, I'm not longer a customer with you but I've recently had an email to say you owe me a refund and to provide you with my details. Is this safe and genuine please?

  • dijay1 David Jackson🇺🇦🇺🇦 (@dijay1) reported

    @O2 arrived France yesterday. I have no service! Please advise?

  • aah9713 Aniqa (@aah9713) reported

    @O2 The Fraud team looked into it ONLY after I complained to customer service. They informed Experian for a removal. But now falsely passed my information onto Lowell. @O2 still finding a way to harass me for money when it it’s YOU who should be compensating me!

  • sternejohn John Sterne (@sternejohn) reported

    @O2 In my house at all times, it’s so bad that I’ve resorted to calling most people on WhatsApp. Trouble is whenever I get calls from anyone on landlines they can never hear me.

  • RobstaHendricks Robsta Hendricks (@RobstaHendricks) reported

    @O2 why does Aura not offer either much of interest or more importantly a pass thru to your customer services… It’s impossible to reach your customer services! I’m using your app. I login in. Truly difficult to reach info or anything close to any chat with your team.

  • emmajg 🌸 Emma 🌈 (@emmajg) reported

    @bt_uk Once I can contact my parents I get the info, I have to wait for them to get to an area with mobile signal & they call me. It's crazy it's only in South Wales near Chepstow yet no @O2 or any mobile company has signal so can't even call 999.

  • B47434772 #bekind 🌈🇮🇱⚜️💩 (@B47434772) reported

    @Droid_1989 @O2 Just to second this (found this via search). This is poor @O2 , where did I give you permission to change the homepage of Chrome, on my stock android phone? Just because I use your SIM doesn't make it right.

  • matthewjorange ᗰᗩTT-ᕼEᗯ ᗰᗩKᗩᐯEᒪI (@matthewjorange) reported

    @O2 you have got to be the worst provider in the UK. NEVER ANY SINGLE. sort it out please.