O2 Outage Report in Purfleet, Borough of Thurrock, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Grays, Rochester, Bromley and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...
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Jean Penticost
(@jean_penticost) reported
from
South Ockendon, England
@O2 what’s happening, no signal & continuing for another 2 weeks!
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Claire Foster FCIPR
(@claireleonePR) reported
from
Sutton at Hone, England
@O2 how can I cancel my amazon music please?
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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Deltabug
(@deltabug) reported
from
East Ham, England
Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Hill
(@emmahill06) reported
@O2 really unhappy with your service tonight, ordered a new phone on the 18th...pick up delayed due to an error. Told it would be ready for pickup on Tuesday. Arrive at the store this evening to be told actually its not here... !? Come on 😩 What a waste of my time (and petrol!)
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fair chance competitions
(@fairchancecomps) reported
@O2 the poor level of Customer service i have received from you insurance department is absolutely terrible you have had my handset for over 4 weeks with no replacement insight charged left right and centre for service you are unable to provide disgusted is an understatement.
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Michelle Szebert
(@SzebertMichelle) reported
@O2 I am trying to remove a spend cap from my phone and it says the only way is by live chat but I cannot seem to access live chat. Can u help please?
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Daniel Lyddon
(@Daniel_Lyddon) reported
from
Cardiff, Wales
This weather properly has me over a barrel. Mistreatment by @O2 properly has me feeling down. My #CovidVaccine pain is bad. Some days the demons are just too much to battle...but today is not one of those days. Rest, relax, refocus. #MentalHealthMatters #BipolarDisorder
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andy weston
(@aweston0) reported
@O2 Yes, I've set up my pin, and use voicemail daily. I checked the O2 app (and forums) for the info you shared. None of that helped. Also your agent had us enter ##080#, which looked to clear all diverts. That also didn't fix the problem. Any other ideas??
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Cas
(@casfreuk) reported
@O2 hey O2. Just joined , received my SIM card - put it in phone and the 4g is absolute rubbish. Call 202 to be advised there is a problem with a mast !? I just moved from EE which worked great and now I feel quite cheated
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Caitlin
(@Cait_lin9) reported
Never experienced such lack of interest to help as I have from @O2, just because I’m not a customer. Been trying to get a 2nd hand phone unlocked since Sunday. First I was told it would need to have an o2 sim in it for at least 24hrs, then when I called back 36hrs later it
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Chris Lewis
(@cpb_lewis) reported
Hi @O2 @MarkEvansO2 @Ofcom Anyone able to give advice. An elderly family member is getting letters/bills sent to her (not in her name) as an account has been set up at her address. Clearly someone has set up a contract fraudulently - she’s not an O2 customer herself…(Cont)
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Jonny Pianko
(@JonnyPianko) reported
@O2 hello no signal on my new 5G sim iPhone 12 any tips
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Natalie
(@NatalieMcCoy92) reported
Honestly, payday on Friday I’m paying off this phone and getting a new one. I can’t fathom why I never get any @O2 service. Every single phone, same issue. I’ve raised the issue, nothing ever got resolved. 20 minutes it’s just took me to get signal back after being in a busy area