O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 01/19/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Grays, Rochester, Bromley, Basildon, Ilford, Bexleyheath and Poplar.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomGrays Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • jameskibwe James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • jessicao96xx Jessica ♡ (@jessicao96xx) reported from Bexleyheath, England

    @O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!

  • PaulAndrews007 Paul Andrews (@PaulAndrews007) reported from Hawley, England

    @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • raru1980 Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • BigTentSocial Suze Cooper 🗣 ‘Alexa, Enable Social Days’ (@BigTentSocial) reported from Meopham, England

    What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • soyabean1717 Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England

    @Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • spiritualvodka gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England

    @O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!

  • ejp72 Liz (@ejp72) reported from Poplar, England

    @O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • Henry_Coates Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from Bexleyheath, England

    @O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rjmu8 Riverside Juniors Milan u8 (@rjmu8) reported

    @O2 Wife called to transfer from Pay Monthly to PAYG including her number. Number hasn’t transferred. Getting no joy from CustServices, please help!

  • CJW1986 💫Carla 💫 (@CJW1986) reported

    @O2 please advise when you are going to sort out this mess of a signal months of not being able to make calls when at home.

  • cssnxx_ case (@cssnxx_) reported

    @O2 are the worst phone company to work with ever, I answered all their checks for security correctly but because I can’t access my old email account have been denied. so I’m paying a contract that should have ended 2 months ago🙃 never using this company everrrrrr again.

  • beatthebleep The Opinionator (@beatthebleep) reported

    @O2 i need help. I use your network for business and today I have been unable to make calls. I have no data. And if someone rings me they don’t even get my answerphone! Just a line cut off tone

  • EnfieldMuslims The London Muslims (@EnfieldMuslims) reported

    @EnglandRugby @O2 hi im o2 customer ,im having problem with netwrok,when ever i talk to custmer services they doged me and tricked me either hang up on me or tranfer to somewhere to waste my time to brush me off, i m very desperate to resolve the issue and very hurt by o2 customer service rudness.

  • beatthebleep The Opinionator (@beatthebleep) reported

    @O2 I have done. And I have soaked 202 and waited. It gets to about 15 minutes and then it’s cuts off. I’m currently waiting again but I don’t expect anything other than for the phone to be put down on me again

  • evieannaleise 𝖊𝖛𝖎𝖊 𝖆𝖓𝖓𝖆𝖑𝖊𝖎𝖘𝖊 (@evieannaleise) reported

    @O2 my dad has no data network on his phone and because myself or my dad aren’t the account holders (my mum is) no one will speak to us or help sort this out. He’s currently travelling in Germany and has no access to his phone! Spoke to Apple and it’s a network issue! Help!

  • Leo89826702 Leo (@Leo89826702) reported

    2/2 @O2 @virginmedia VM are sending out the call recording and resolution letter to further escalate to @Ofcom

  • Opa_Fx Olawale(O.A.Hon )✨🇳🇬🇶🇦🇬🇧 (@Opa_Fx) reported

    @O2 if you will agree with me this doesn’t speak well of your reputation from long time of waiting on call to talk to a customer service person and getting phone banged of by staff after picking this is so appalling I have been battling with a simple issue for two weeks now

  • Shaun69060014 Shaun (@Shaun69060014) reported

    @O2 @TOMcGoldrick Your handy tips,don't work its your crap signal