O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 12/31/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Rochester, Bromley, Basildon, Ilford, Bexleyheath, Poplar and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • CHellicar Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • aKahnR Ali Kahn (@aKahnR) reported

    @O2 is the worst for coverage. Barely any service in my house or my parents house in a major city in West Yorkshire. Bought a Ring alarm and the backup O2 sim has 1 bar or no coverage!!!

  • Chaneyrp Ricky Chaney (@Chaneyrp) reported

    @O2 can someone help me. I’ve just received an email saying my upgraded device is no longer on data share. How can this be set up please?

  • coco__mell Coco Mell (@coco__mell) reported

    @O2 love to put their phone down on long standing customers of over 15yrs!!! I’m absolutely appalled at the treatment I’ve been subjected to over the last 2 weeks as a black business owner who’s paid nearly £1k buying a new handset from you only to then...(1)

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • CharRJarman ℂℍ𝔸ℝ𝕃𝕆𝕋𝕋𝔼 (@CharRJarman) reported

    Can you tell me how I can I can cancel my contract with @O2 I’ve been going round in circles on there website

  • LouisaUpcycler Louisa (@LouisaUpcycler) reported

    @O2 signal keeps cutting out, can only get enough signal to tweet this at highest point in house. Can't go outside to test as weather is nasty. I'm in Pontypridd. Is there an issue here? I work at home.

  • MJRussellComms Mark John Russell (@MJRussellComms) reported

    @acorbettn @O2 @metpoliceuk Sorry to hear that Andrew - horrible experience. Hope you are OK.

  • Sundis_Finest Pete (@Sundis_Finest) reported

    @O2 your mobile app payment platform is a bag of ****. Considering it was upgrading at 02:00am. Funny how I’ve bought diesel & shopped on Amazon but there’s a problem with me/ my card/ my bank #GiveMeStrength

  • hapsci Dr Heather Doran (@hapsci) reported

    @O2 hi, we’ve had connection 3G /4G issues since this morning. Update on your app has been ‘it’s likely we’ve got engineers out’ since 9am. Any chance of a more detailed update as we use a data connection to work from home - as we have no access to reliable broadband.

  • OllyBausor Olly Bausor (@OllyBausor) reported

    @O2 Help?! My partner has just changed provider due to terrible service, now you're chasing payment but; - No one will speak to her - Chat are being rude, won't help - Call centre keep cutting her off What more can she do? Next you'll send debt letters when she's trying to sort!