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O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Purfleet, England

The most recent O2 outage reports came from the following cities: Newham, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Chigwell, and Waltham Forest.

CityProblem TypeReport Time
Newham Phone 2 days ago
Bromley Wi-fi 15 days ago
Poplar Phone 24 days ago
Brentwood Phone 26 days ago
Gravesend Phone 26 days ago
Chingford Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • NokkTheDwarf
    roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • mikecranleigh
    Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • nathibeats
    IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • farnsworth_adam
    Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • monicathenurse
    Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • getpipfit
    Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart

  • martinemorris
    Martine Morris 💙 (@martinemorris) reported from Southfleet, England

    Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService

  • Toucsy
    Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • michaelbeverla1
    michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • JonMannings85
    Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • ROBRV
    Rob Harvey (@ROBRV) reported from Ilford, England

    @O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • james_rogers
    James Rogers (@james_rogers) reported from Poplar, England

    @O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!

  • JamieDaviisx
    𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • MrRockingGooner
    Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • AndrewRatnage
    Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • VictoriamariaC
    Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England

    @O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479

  • PhilLearney
    Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • DrHannahLB
    Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 19581lucy7_
    X.🕊🇯🇲✨ BLACK BARBIE DRESSED IN BULGARI ✨🌈 (@19581lucy7_) reported

    @steve_scooby @O2 Just so annoying Tesco is good I put my mum with them they use o2 signal aswell voda and EE are poo aswell

  • ChrisGillmore89
    Chris Gillmore (@ChrisGillmore89) reported

    @O2 could you please tell me why Gatwick airports DAS in the ticket hall area struggles so much? Is it a capacity issue or is there a fault with the DAS or a specific antenna? On 4G - 1Mbps download speed pretty constantly. Go a few hundred feet away and get 60Mbps.

  • 19581lucy7_
    X.🕊🇯🇲✨ BLACK BARBIE DRESSED IN BULGARI ✨🌈 (@19581lucy7_) reported

    Why can I never get hold of an actual person @O2 !!!!

  • alex_BRoden
    Alex Roden 🔰 (@alex_BRoden) reported

    @O2 day 6 with no network! Even a circus doesn’t leave the clowns in charge!

  • Alinalanyo
    Alina (@Alinalanyo) reported

    @O2 how many times do I have to call through to the customer service to actually solve my issue? So far, been hung up on 5 times by your advisors, waited on the lines more then 3 hours altogether. Makes me question why am I still with you.

  • spuddyboy1979
    paul stubbings (@spuddyboy1979) reported

    @O2 honestly don't think I shud pay my bill this month your phone service been shocking no network for a week in n out important phone calls cut off got too be breach of contract u would bill me if I leave early but u cant do the service of my contract ????

  • Gus_765
    Liam Smith (@Gus_765) reported

    @O2 hello, I’m trying to take out the offer for Disney plus for £5.99 however it’s coming up with an error and then when I click extras, it’s saying that it’s £7.99. Can you help?

  • hlgmjs
    Mike Hannah (@hlgmjs) reported

    @O2 good morning, I have tried on several occasions to email the CEO and customer services but haven’t had a reply.

  • SteviesMrs
    Jenny K-Slater (@SteviesMrs) reported

    I bought @o2 mobile wifi last year for our holiday home for the 7 month season. I’ve just bought yet another at a cost of £72 to never even get it out of the box because it was cheaper to buy another with a new contract rather than buy just a SIM. What a waste!

  • steve_scooby
    Steve_Scooby 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@steve_scooby) reported

    @19581lucy7_ @O2 I feel your pain Lucy... I am seriously debating moving over to Tesco network when my o2 contract expires because I can't get to talk to another human to sort out my problem!! xx