O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 12/21/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Rochester, Bromley, Basildon, Ilford, Bexleyheath, Poplar, Romford, Erith and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRochester Internet
United KingdomBromley Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • CHellicar Carl Hellicar (@CHellicar) reported from Sutton at Hone, England

    @MikeHollows @O2 Yeah is this something OfCom can help with?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bekah_Stevely Bekah Stevely (@Bekah_Stevely) reported

    @O2 i just bought a new phone (android) and sim & it’s saying ‘SIM 1 not provisioned’ how do i fix this?

  • Ollie87040600 Ollie (@Ollie87040600) reported

    @o2. Your network is absolute SHITE

  • markowens726 Mark Owens (@markowens726) reported from Bacup, England

    @O2 Unfortunately I can't change it on the Link because I'm unable to sign in to my account with an incorrect email address

  • V1echa Viecha (@V1echa) reported

    hey yo idiots, how long it will takrs to fix network error in my area? 5+ years? @giffgaff @O2 #giffgaff #o2

  • AHabib97 Mohammed Azhar Habib (@AHabib97) reported

    @O2 just want to give a shout out to one of your sales reps Abdullah. Had an issue buying a refresh deal online so gave the sales department a call. Whilst the first person I had was not very useful. After calling a second time Abdullah picked up and sorted everything out. 👏

  • Katie73530330 Katie (@Katie73530330) reported

    On thr 31st of March I left the UK, and as I entered Bahrain @O2 charged me £51 pound for turning my phone off flight mode. Disgusting service considering also that is 4.99 a day if you use @O2 .

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    Another day, another day no service from @O2 and another day no progress. 4 days now. No suggestions, no solutions, no answers, no compensation, no reply, no call backs, thank god for dual sim so able to make some calls (on a dutch nr). @O2 the o is for zero?

  • EmmaSut77184774 Emma Sutherland (@EmmaSut77184774) reported

    @O2 still no further on with my issue, can't get through to anyone to deal with it getting pushed from pillar to post I would like this escalated Asap

  • RichardWhite21 Rich (@RichardWhite21) reported

    @O2 customer service worst I’ve even seen. Don’t they let you speak to actual people anymore or is it all just robots?

  • AntonidaMK Antonida Kocharova (@AntonidaMK) reported

    @O2 So which is it? And shouldn't your customer service workers have access to an internal map showing clearly where each zone is? Or even better, map like this on the website to save their and my time?