O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 01/02/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Rochester, Bromley, Basildon, Ilford, Bexleyheath and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRochester Internet

Community Discussion

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • andy_lobo Andy Lobo (@andy_lobo) reported from Romford, England

    @twistedrao @O2 My data is crap on O2 this time round.

  • amnajanine 𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • aimeedufffy Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • WeatherLondon Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • DavidZachary_ David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • paulyandnukhas 🥳 Pauly • 🐶 Nuky (@paulyandnukhas) reported

    @O2 I’m around 7 days late, and you’ve cut off my service. Seriously? Can you not look into the length of contract(s)&frequency of payments, adjust how you persue funds? Over my life I’ve put 10s of £1000s in; and £45 is a cut off? I’m not leaving, I understand it abit, but not happy

  • MichelleLM1987 Michelle (@MichelleLM1987) reported

    @O2 my elderly parents have been unable to make or receive calls for over 2 months now in their town,on their pay as you go phones.Others there who also do not have the internet have the same issue.We cannot get any straight answers from anyone.This is their only means of contact

  • NathFerguson Nath (@NathFerguson) reported

    @Baxter3890 @O2 Yeah I love it when it showing you got 5G then when you try to use your internet it says no internet connection and no point in complaining as they don’t do ****

  • coach_ry1 Ry (@coach_ry1) reported

    @O2 I tried to cancel my order and you’ve cancelled my number that I’ve had for 15 years. Can you help urgently?

  • abscullion Tony Scullion (@abscullion) reported

    @O2 just spent 3 hours on the phone trying to upgrade my account so I can use my phone in Australia and New Zealand. I’ve spoken to 4 different customer service advisors. Each one contradicted what the previous person had said.

  • HumanBollard My dad was a toolmaker parody (@HumanBollard) reported

    @tweets_marks @O2 @SamsungUK Unfortunately there’s no O2 signal here despite them saying “4g indoors”. I had the same issue in wales when I lived there

  • IanGianni Ian Gianni 🐟 🇺🇦🇪🇺🇮🇹 🇬🇧 🇺🇦 (@IanGianni) reported

    @MartinSLewis I quite like the @O2 contracts paying separately for the phone and service, but I constantly get far worse signal than my wife on Vodafone, especially at home where I need to be near a window, so I may have to change as soon as expire.

  • Lava087 Simon (@Lava087) reported

    @SamsungHelpUK @O2 my old Galaxy S20 Plus is broken due to it being dropped a long time ago but recently the battery has been expanding on it. I’ve never been able to wipe my data off it because of the damage to the screen. How do I dispose of this safely? I’m a bit concerned.

  • Sk1l1d Eliot (@Sk1l1d) reported

    @O2 Hi O2. It’s been another 3 weeks and there is still no data connection at Reading Train Station. Full signal but no data on 4G or 5G. Will be 2 months soon. Please can you do something about it?

  • IanGianni Ian Gianni 🐟 🇺🇦🇪🇺🇮🇹 🇬🇧 🇺🇦 (@IanGianni) reported

    @MartinSLewis I quite like the @O2 contracts, with roaming included and paying separately for the phone and service, but I constantly get far worse signal than my wife on Vodafone, especially at home where I need to be near a window, so I may have to change as soon as expire.