O2 outages and service status in Purfleet, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Purfleet, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purfleet, England
The most recent O2 outage reports came from the following cities: Dartford, Grays, Newham, Romford, Snodland, Upminster, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Internet | 16 days ago |
|
Grays
|
Internet | 16 days ago |
|
Newham
|
Internet | 17 days ago |
|
Romford
|
Phone | 18 days ago |
|
Snodland
|
Phone | 19 days ago |
|
Upminster
|
Internet | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Weather London (@WeatherLondon) reported from Bexleyheath, England@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
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Rebecca Court (@beccicourt) reported from Rochester, England@O2 @XiaomiUK A new phone would help the new me be even better
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Esmer Ozan (@kostas1903) reported from Bexleyheath, England@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Paul (@PaulGrayburn) reported from Romford, England@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England@O2 having problems with my odeon code for Sunday
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Mirella (@Mirella2401) reported from Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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Bari Heer (@B_Heer84) reported from Stratford, England@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce
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Taryne_she_runs (@Tarynenicol) reported from Rochester, EnglandApple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, EnglandKeep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Martine Morris 💙 (@martinemorris) reported from Southfleet, EnglandAbsolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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roger (@NokkTheDwarf) reported from Poplar, England@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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Joe (@chubbyjoeforza) reported from Gravesend, England@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England@O2 how can I cancel my amazon music please?
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Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Fran (@CerviF) reported from Walthamstow, EnglandI have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jane (@jane738) reported@TomTugendhat @O2 @vodafone I left them as they were charging me a fortune. I moved to Sky and am paying 25% of the fee to EE. The service from Sky has been excellent.
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Willem Moore (@willem_moore_uk) reported@TomTugendhat @O2 @EE The market decided you like bad service, Tom - that’s privatisation, for you!
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Randy Van Warmer (@AManWithAClue) reported@TomTugendhat @O2 @EE Not a problem on the continent
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Alex Jones (@dr_besty) reported@TomTugendhat @O2 @EE EE had to replace their entire Huawei 5G core at great expense at the behest of your government, it put their network investment back by nearly a decade, I'd maybe sit this one out if I was you
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Ali (@aliward96) reported@TomTugendhat @O2 I’ve been with a few networks and O2 are easily the worst. I’ll never go anywhere near them or any network that piggy backs off them.
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Luke Alexander (@LukeAlexanderpr) reported@TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!
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Councillor Luke Bennett (@CouncillorLuke) reported@TomTugendhat @O2 @EE Correct. I had a better reception from my first (Cellnet) mobile in 1995 (in Devon)! Gone are the days of being able to rely on a decent signal! Despite that, ugly / tall mobile phone masts are everywhere (with zero effort to camouflage them or place them 'sensitively').
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Bloatee (@Bloatee1) reported@TomTugendhat @O2 @EE I don’t see the problem.
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Afine (@Afine849962) reported@TomTugendhat @O2 @vodafone Nope never had any issues with the EE signal or network.
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Sum1st (@Sum1st) reported@TomTugendhat @O2 @EE That is so true. In Oxfordshire an intellectual heavyweight, you cannot get reliable signal in the city centre an don't signal in most places you drive to. My son went to a school trip to India and another one in Wales. Guess where he was out of reach....in Wales.