O2 Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Basildon, Ilford, Bexleyheath, Poplar, Romford, Erith and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Basildon |
Phone | |
| London |
Phone | |
| London |
||
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
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Philippa-Ann May
(@PhilippaM78) reported
from
Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Andy Lobo
(@andy_lobo) reported
from
Romford, England
@twistedrao @O2 My data is crap on O2 this time round.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Bobby
(@captnyesterday) reported
from
Woodford Green, England
@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia-Anne Cleary
(@OliviaACleary) reported
@O2 No network service. No help via the 02 helpline ending in 0202. Can anyone here reach out to me?
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₮ⱧɆ ₩₳Ⱡ₭ł₦₲ ĐɄĐɆ
(@Paul98752299) reported
@O2 you have lost a customer
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MOHAMMED MAHMOODI
(@lateef15us) reported
@O2 I haven’t use perplexity voucher which is free for year can you help me to locate my voucher
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Darlan Cumape
(@DarlanCumape) reported
@O2 your web site doesn’t working at the moment try to log in and gave an issue. Can you let us know once is sorted.
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Paradise Decay 🥽
(@ParadiseDecay) reported
@virginmedia and @O2 F*** around with emails and accounts. Our whole family now has to find a different email service becuase we are all locked out! - FU!
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Steviedibbs
(@restorersteve2) reported
@O2 your app isn’t working properly. I’ve made 3 attempts to upgrade this evening. “Oops something went wrong” has been your response each time. Please fix it, giffgaff is becoming very tempting.
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Charlotte Isobelle
(@charlotteisob) reported
@TonyT0nes @O2 Did you ever fix this? I can get texts but not log on to priority 😩
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Jodie
(@jodemolder) reported
@O2 hi I have a voucher code for a 13 month magazine subscription but it is not working p
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not gone but forgotten
(@Andydempsey6) reported
@O2 your customer service team are lieing to customers on the phone staff refuse to put though to another department such crap service
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🐬
(@N17Bels) reported
@O2 message me. I need help. Your app has kicked me out