O2 Outage Report in Purfleet, Borough of Thurrock, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Basildon, Ilford, Bexleyheath, Poplar, Romford, Erith and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Basildon |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
-
Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
-
Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
-
Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
-
🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
-
Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
-
Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
-
Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
-
Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
-
James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
-
NEW YT VIDEO - LINK IN BIO🚨
(@zakariyaa_b) reported
from
Poplar, England
@O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws
-
stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
-
Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
-
Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
-
Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
-
Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
-
steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
-
Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
-
Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
S C A N D S 🌻
(@scandiax) reported
@O2 this was my 3rd call and I am jot waiting again another month for you to not give me the money off my bill. So I asked for my complaint to be raised. To which she said she will raise an EOD I know what this means you close it down like you've resolved it and this isn't..
-
lXVSXl 🌹 🇺🇦
(@Velvetronics) reported
@bmay @O2 I used to be with O2, moved to GiffGaff and never had any problems - all done online very swiftly.
-
Jalata 🇪🇺📖 🌍🥦
(@dysgwraig) reported
@bmay @O2 Are they charging you for holding? We had to pay £20 for an unanswered call to Heathrow parking about a problem of their making.
-
Peter Livers
(@PeteLivez) reported
@O2 Gave in after 1hr 30mins on hold intending to cancel contract. Why do you make it so difficult?? Don't worry that is a rhetorical question!
-
Phil Skelton
(@PhilSkelly67) reported
Just like Cheltenham, trying to get a signal at Aintree with @o2 is ******* hopeless.
-
Matthew Holton
(@MrMatthewHolton) reported
@O2 New sim with 5g is in the phone, but 5g auto data has been turned off as per instructions when I spoke to someone earlier via a works phone, I can use all other derives including texts. But calls don’t register. Just fail
-
Murray Bowman
(@_murraybowman) reported
@O2 worst experience ever!!! Cancelling my all my contracts!! You messed up setting my Apple Watch on your network and now you’ve taken my phone number off your network leaving me without a working phone!!!!
-
Iona Jane Levy
(@IonaJaneLevy) reported
@O2 service down in London? 4G not working despite having signal bars. Very frustrating, causing problems with work as can’t send emails off phone
-
Charles Roskilly
(@CharlesRoskilly) reported
@O2 Hi o2, I sent a DM a few hours ago. Hope you can help sort this out ASAP.
-
Matthew Holton
(@MrMatthewHolton) reported
Hey @O2 I upgraded to a new phone 2 weeks ago and I have been unable to make calls since. Can someone please help