O2 outages and service status in Purfleet, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Purfleet, including 0 direct reports.
O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purfleet, England
The most recent O2 outage reports came from the following cities: Dartford, Grays, Newham, Romford, Snodland, and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Internet | 2 months ago |
|
Grays
|
Internet | 2 months ago |
|
Newham
|
Internet | 2 months ago |
|
Romford
|
Phone | 2 months ago |
|
Snodland
|
Phone | 2 months ago |
|
Upminster
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Soph ๐ (@SophieGudge_) reported from Ilford, EnglandThis @O2 mast issue in Brentwood is beyond a jokeโฆ My internet doesnโt get installed for 2 weeks.. Iโm going to be sat twiddling my thumbs. I hear itโs been going on for a year.. Donโt expect to hear from me past 5pm till the 1st October.
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Ricci Fothergill (@rfothergill) reported from Brentwood, England@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that youโd respond to my complaint within 5 days. Have had nothing since.
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Liz (@ejp72) reported from Poplar, England@O2 Itโs always like it. Iโve never had a decent signal here. Could be the buildings maybe. But always like it.
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michael beverland ๐ฆ๐ฅ๐น๐ค๐ฆ๐ (@michaelbeverla1) reported from Eltham, England@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isnโt
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Sarz (@Gray1410) reported from Swanley, England@O2 service has been pants today since 3:30pm no 4G at all.
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Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England@O2 having problems with my odeon code for Sunday
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Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Paul (@PaulGrayburn) reported from Romford, England@mobilemandan @O2 Just got 8Mbps down ๐ Did get just under 300Mbps on 5G in London earlier but itโs still very patchy in the city.
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Mr Rocking Gooner~ Terry ๐จโ๐ค (@MrRockingGooner) reported from Romford, England@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England@O2 can not access my account online to find out when my contract is up HELP needed
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Armstrong (@steve2682) reported from Bexleyheath, England@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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๐๐๐๐-๐๐๐๐๐๐ ๐ผ๐ป๐ (@amnajanine) reported from Poplar, EnglandKeep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now itโs acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution ๐
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Louise Lfc (@loulou009) reported from Rochester, England@O2 why is your website so terrible to use and not load up the pages properly ๐ซ
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Rebecca Court (@beccicourt) reported from Rochester, England@O2 @XiaomiUK A new phone would help the new me be even better
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I am trying to top up my housebound mumโs phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet Iโve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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David Zachary (@DavidZachary_) reported from Stratford, EnglandAbsolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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Nico Macdonald (@Nico_Macdonald) reported from Poplar, England@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria ๐ฆ (@VickiMilly) reported@iz__zy @O2 I been on the phone with two different people for like an hour. None of their fixes work and even they're frustrated. I've now been referred to technical support.
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Barry Hollocks (@SickofwaitingD) reported@Polymarket @O2 is great for this, 4G, 5G? It's all for nought because none of it works. The worst part, this joke of a network is the best option in my town.
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C Kelly (@WriterCkelly) reported@O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently
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Josephine (Josie) Tapper (@TapperJosephine) reported@O2 I have had no reliable service in my home for over 4 months, and itโs getting worse. What are my options?
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Petr N (@nemgp) reported@O2 roaming data still doesn't work after porting to O2. Countless call to O2 didn't help.
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Beatrice (@BeaLittlMonster) reportedWeโve tried absolutely everything to buy two tickets for the opening night of @ArianaGrande in London. Weโve even contacted the @O2 to ask about accessible seating, as my girlfriend have a disability and the Nimbus Card, but we havenโt been able to get any help or clear guidance
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Antoine Dupont propaganda page (@beerandwine3) reported@EnglandRugby @O2 If it's not broken, don't fix it.
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Steve Clarke Abolitionist (@roseouttheashes) reported@O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address
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Scott Le Crass (@le_crass) reportedAppalling service from @O2 - on phone for nearly an hour only to be cut off and not called back
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S. J. Pomeroy (@SarahJaynePom) reported@vodafone thanks to you staff in omagh im returning home with wifi after massive @O2 outage across NI. My kids are gonna react like I discovered fire. ๐ฅฐ