O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 12/23/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Rochester, Bromley, Basildon, Ilford, Bexleyheath, Poplar, Romford, Erith and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRochester Internet
United KingdomBromley Phone
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • JamieDaviisx 𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England

    @O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…

  • mikecranleigh Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England

    @O2 having problems with my odeon code for Sunday

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • NokkTheDwarf roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • MrRockingGooner Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • SophieGudge_ Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • AndrewRatnage Andrew Ratnage (@AndrewRatnage) reported from Romford, England

    @O2 McDonald’s voucher code not working 🙁

  • Toucsy Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • SWheatlandCAFC Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kidda7183 Cara (insta - cjlfitandhealthy) (@kidda7183) reported

    @Mitz__P @virginmedia @O2 I’m just hoping O2 fab signal doesn’t go all wrong and have problems when merged I really don’t rate VM Got a feeling this is a BAD move

  • jeffro0906 jeff (@jeffro0906) reported

    So now @O2 have gone from telling me “it can take up to 24hrs for a new SIM card to activate” which is strange, because it’s literally swapping the number over, to them totally ignoring me. #Poor

  • theclairehughes Claire Hughes (@theclairehughes) reported

    @O2 Yep. It was timestamped at 12.43pm Wednesday but arrived at 01.03am Thursday. Fortunately I hadn't been on Twitter all day so I'd missed the news, which was lucky, as I would've been seriously disappointed to have found out that way after so long as a customer!

  • ClimbingLionG Lionaround (@ClimbingLionG) reported

    @O2 why is it impossible to speak to someone in customer service and the one time I managed to get through to a real person they told me to ring back in 24 hours and hung up before I could even say a word! Terrible service will be leaving as soon as I am humanly able to do so! 😡

  • LouiseW06083193 Lou Lou (@LouiseW06083193) reported

    @O2 It’s not that I am getting suspicious phone calls though, people are getting them from my number! This morning I had a call from a lady who asked if I had called her as she had a missed call from me which I hadn’t!! I feel awful that my no. is being used to scam people!

  • JennieRoe Jennie (@JennieRoe) reported

    I really hope this @O2 merger doesn't effect their customer service as they have always done me proud. Shame the same can't be said for @virginmedia who are absolutely shocking, almost 4 months of issues when terminating my contract with them.... absolute joke! 😡

  • Simpsonanton21 A.l.f 🛸 (@Simpsonanton21) reported

    @O2 Yes tried all that even went into the O2 shop in Lowestoft, is it because of work that has been carried out at my local mast and they have turned the signal down as my wife's Vodafone signal is affected as well. Its never been like this until they did some maintenance on the mast

  • MissBabington AHappilyLostWanderer (@MissBabington) reported

    Also o2 please pull yer finger out yer arse, not getting text messages and can`t log into **** all. @O2

  • DarrenCotta1 Darren Cotta (@DarrenCotta1) reported

    @O2 Your automated service reported the mast issue was resolved, it appears not.

  • sallison1502 shaunLUFC-fan (@sallison1502) reported

    @virginmedia @O2 @TheOlDavenport Same old virgin media. I just don't get why you have a chat service on here and on your website as you can't do anything on Twitter to help all you say is, have you got an open complaint. Then the website chat service doesn't even work. You are crap end of.