O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 02/03/2026 12:35

February 03: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Grays, Rochester, Bromley and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!

  • raru1980 Raru (@raru1980) reported from Poplar, England

    Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.

  • jameskibwe James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • vinnypDJ VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • dionjoseph_ 🍀 Dion Joseph 🍀 (@dionjoseph_) reported from Bexleyheath, England

    @callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • steffiegc Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • PaulAndrews007 Paul Andrews (@PaulAndrews007) reported from Hawley, England

    @O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • zakariyaa_b NEW YT VIDEO - LINK IN BIO🚨 (@zakariyaa_b) reported from Poplar, England

    @O2 I’m not your customer but I am CERTAIN that this violates GDPR as well as the Data Protection laws

  • LiamFos78239707 Liam Foster (@LiamFos78239707) reported from Meopham, England

    Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.

  • Mirella2401 Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • CerviF Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • georgejferguson George Ferguson (@georgejferguson) reported

    @O2 just went To go into a coffee Nero in Altrincham, staff were inside so shop looked open, pressed the app but went to the front door and it was closed temporarily. No I have lost use of the free coffee. Can you help with him please

  • PearlinGuillon Pearlin Guillon (@PearlinGuillon) reported

    @O2 I don’t have any service. Is O2 4g down or something?

  • Dan05858044 Dan (@Dan05858044) reported

    @O2 sort the signal out in the west monkseaton/Whitley Bay Area. It’s pathetic. Can barely use my phone

  • flameeyes Diego Elio Pettenò (@flameeyes) reported

    Me: Hey @O2, my main (4-years-old) SIM card seems to be unable to roam to Italy, while my wife's and spare 2-years-old SIMs worked fine. Can I get a replacement? O2: You should have called when you were experiencing the problem for us to troubleshoot the problem!

  • NotTooOld1 Not Too Old (@NotTooOld1) reported

    @O2 Spent over an hour with 3 agents regarding unable to use myo2 you have my email incorrect, someone out a - after .com and nobody amongst the 3 agents were any use, please remove the dash after the .com not receiving emails because of this! Really poor service

  • evin1612 Emma Caulfield (@evin1612) reported

    @O2 trying to get through to support and no luck. Can you advise if my direct debit hasn't been taken today please?

  • Meeshhealy Michelle Healy (@Meeshhealy) reported

    @O2 hi I am an o2 customer and wanted to buy #LittleMix #tickets for my #disabled daughter who is a big fan and wandered about accessible seating for her… can someone please help?

  • KavanaghCk Catherine Kavanagh (@KavanaghCk) reported

    @O2 is there an escalation phone number for you in the UK please? I've tried for 2 months to have a simple query dealt with. Your call centre staff can't/won't help. Platinum customer if that helps. (It shouldn't, but apparently it does) Thanks in advance ,

  • appledell Mike Morris (@appledell) reported

    @O2 Mast still down. Is it ever going to be fixed?

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    @o2 Please sort your issues in the #Swindon area out. Have had my SIM replaced as having issues with mobile data - it’s clearly not the SIM as I’m still having issues. Seems like I’m going to have to waste my lunch break tomorrow to go into store and get it fixed… 😩