O2 Outage Report in Purfleet, Borough of Thurrock, England

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Purfleet, England

The most recent O2 outage reports came from the following cities: Newham, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Chigwell, and Waltham Forest.

City	Problem Type	Report Time
Newham	Phone	1 day ago
Bromley	Wi-fi	14 days ago
Poplar	Phone	24 days ago
Brentwood	Phone	25 days ago
Gravesend	Phone	26 days ago
Chingford	Phone	30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

• 
  Sarah Taylor (@sjetaylor) reported 2 minutes ago from Loughton, England

  @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

• 
  Gary Mitchell (@Hammers71) reported 10 minutes ago from Bexleyheath, England

  What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

• 
  Jimmy ludlow (@ludlow_jimmy) reported 15 minutes ago from Bexleyheath, England

  @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

• 
  Sharon Mitchell (@purpleandpunk) reported 16 minutes ago from Hextable, England

  Hey @O2 No service here but your status checker says there is no problem. I beg to differ!

• 
  Michelle Millard (@mishmashdiva) reported 18 minutes ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  Andy Tyrrell (@aktyrrell) reported 21 minutes ago from Walthamstow, England

  @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

• 
  Catriona Hepburn (@mrshavers) reported 21 minutes ago from Eltham, England

  Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

• 
  John Burch (@JohnBur57441479) reported 21 minutes ago from Bexleyheath, England

  @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

• 
  David Blooman (@dblooman) reported 22 minutes ago from Ilford, England

  An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

• 
  Bari Heer (@B_Heer84) reported 28 minutes ago from Stratford, England

  @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

• 
  Kelda🍹 (@keldaaa) reported 29 minutes ago from Romford, England

  Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

• 
  عقيل العقيل (@AkilAlakil) reported 31 minutes ago from Poplar, England

  @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

• 
  ANDREW STOKES (@andrewstokes1) reported 32 minutes ago from Romford, England

  @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

• 
  John Burch (@JohnBur57441479) reported 34 minutes ago from Bexleyheath, England

  @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

• 
  John Burch (@JohnBur57441479) reported 35 minutes ago from Bexleyheath, England

  @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

• 
  Zenwork (@Zenwork21) reported 39 minutes ago from Poplar, England

  @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

• 
  John Burch (@JohnBur57441479) reported 42 minutes ago from Bexleyheath, England

  @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

• 
  Arturo Avalos Torres (@aavalostorres) reported 51 minutes ago from Stratford, England

  @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

• 
  Michelle Millard (@mishmashdiva) reported 52 minutes ago from Snodland, England

  Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

• 
  𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported 53 minutes ago from Swanley, England

  @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mrfarragher 🇮🇪 ⭐️⭐️ (@mrfarragher8282) reported 2 minutes ago

  @O2 How about you reply to my complaint that I raised rather than feeding me with constant bulls**t everytime I speak to your company

• 
  Louise Ellinson (@ChaLouMusic) reported 3 minutes ago

  @O2 @pizzahutuk What is the point in offering free kids’ meals if the restaurant will only give the discount if they can see the animation (not a screenshot), the wifi is so bad everything takes forever to load, then the O2 website doesn’t work? 1/2

• 
  Jo Wilcockson (@JoWilcockson) reported 5 minutes ago

  @O2 Hey. Can someone help me with an order I placed yesterday please?

• 
  ben widdowson (@benwiddowson) reported 7 minutes ago

  Hi @O2 any reason why we chat keeps terminating with the message “resolved by virtual assistant”. My issue isn’t resolved.

• 
  Spike7307 (@spike7307) reported 12 minutes ago

  @O2 my elderly dad emailed your Complaints Review Service on Weds 26/10 and again yesterday. Your own 'Customer Complaints Code': 'We'll send you an acknowledgement of your complaint straight away and get the investigation started.' Nothing back from them whatsoever - why?

• 
  Donna B (@beasknees81) reported 12 minutes ago

  @O2 I might as well cancel my contract and go back to my old provider at least they answer you. All I want is someone to sort out looking into a porting. Now my 14 old won't have a mobile when away with the school

• 
  Bucks (@DanBuckley6) reported 13 minutes ago

  @O2 what can I expect to download at? 4G 2 bars seems to freeze and buffer a lot? I don’t seem to get much service anywhere anymore?? Should I expect anymore??

• 
  Cerys Stowe (@CerysDavid) reported 15 minutes ago

  @O2 I’m trying to sort out my nhs discount through O2 open and it’s saying my work email is a personal one, it isn’t it’s my work email! Help please!

• 
  Martin Wilcocks (@martinwilcocks) reported 26 minutes ago

  @O2 3G 4G 5G all garbage. Bandwidth throughout Liverpool and Wirral non existent. Always the same. Even 5G struggles to load simple web pages quickly #o2

• 
  Julia.6567@gmail.com (@6567Julia) reported 30 minutes ago

  @O2 I haven't received any reply on the 19th. Its not showing up in my inbox. Are O2 interested in sorting this out? Pls check with your Facebook messenger people who have all the details. My husband in IT saw the problem in 2 minutes. Why haven't you sorted since APRIL?