O2 Outage Report in Purfleet, Borough of Thurrock, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Grays, Rochester, Bromley, Basildon, Ilford, Bexleyheath and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Grays |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Raru
(@raru1980) reported
from
Poplar, England
Good morning @O2. When you about to fix below: “Sorry a phone mast in this area isn't working This means your service might come and go until we fix it.” in E14 5LB In Canary Wharf. Just to mention that network problems (data) have been around for several weeks.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Bobby
(@captnyesterday) reported
from
Woodford Green, England
@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Riverside Juniors Milan u8
(@rjmu8) reported
@O2 Wife called to transfer from Pay Monthly to PAYG including her number. Number hasn’t transferred. Getting no joy from CustServices, please help!
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💫Carla 💫
(@CJW1986) reported
@O2 please advise when you are going to sort out this mess of a signal months of not being able to make calls when at home.
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case
(@cssnxx_) reported
@O2 are the worst phone company to work with ever, I answered all their checks for security correctly but because I can’t access my old email account have been denied. so I’m paying a contract that should have ended 2 months ago🙃 never using this company everrrrrr again.
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The Opinionator
(@beatthebleep) reported
@O2 i need help. I use your network for business and today I have been unable to make calls. I have no data. And if someone rings me they don’t even get my answerphone! Just a line cut off tone
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The London Muslims
(@EnfieldMuslims) reported
@EnglandRugby @O2 hi im o2 customer ,im having problem with netwrok,when ever i talk to custmer services they doged me and tricked me either hang up on me or tranfer to somewhere to waste my time to brush me off, i m very desperate to resolve the issue and very hurt by o2 customer service rudness.
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The Opinionator
(@beatthebleep) reported
@O2 I have done. And I have soaked 202 and waited. It gets to about 15 minutes and then it’s cuts off. I’m currently waiting again but I don’t expect anything other than for the phone to be put down on me again
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𝖊𝖛𝖎𝖊 𝖆𝖓𝖓𝖆𝖑𝖊𝖎𝖘𝖊
(@evieannaleise) reported
@O2 my dad has no data network on his phone and because myself or my dad aren’t the account holders (my mum is) no one will speak to us or help sort this out. He’s currently travelling in Germany and has no access to his phone! Spoke to Apple and it’s a network issue! Help!
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Leo
(@Leo89826702) reported
2/2 @O2 @virginmedia VM are sending out the call recording and resolution letter to further escalate to @Ofcom
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Olawale(O.A.Hon )✨🇳🇬🇶🇦🇬🇧
(@Opa_Fx) reported
@O2 if you will agree with me this doesn’t speak well of your reputation from long time of waiting on call to talk to a customer service person and getting phone banged of by staff after picking this is so appalling I have been battling with a simple issue for two weeks now
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Shaun
(@Shaun69060014) reported
@O2 @TOMcGoldrick Your handy tips,don't work its your crap signal