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O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Purfleet, England

The most recent O2 outage reports came from the following cities: Newham, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Chigwell, and Waltham Forest.

CityProblem TypeReport Time
Newham Phone 2 days ago
Bromley Wi-fi 15 days ago
Poplar Phone 25 days ago
Brentwood Phone 26 days ago
Gravesend Phone 27 days ago
Chingford Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • MrGarySmith
    Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 @NathFerguson @William251201 Been an o2 customer off and on fir years, never got anything... probably someone they want to impress fir more work...

  • kieranbowley
    KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • EightyThor
    🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • ollygroome
    Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄

  • Maria__RG
    María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • Heru_Act
    Heru (@Heru_Act) reported from Wainscott, England

    @O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago

  • sinajtojayz
    Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • BertyBoyCAFC
    Paul Reynolds (@BertyBoyCAFC) reported from Gravesend, England

    @O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas

  • jordanharris86
    Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • IanMaxy94
    Ian Maxwell (@IanMaxy94) reported from Billericay, England

    Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??

  • saps_JP
    John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • QueenMarkgaret
    scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • claireleonePR
    Claire Foster FCIPR (@claireleonePR) reported from Sutton at Hone, England

    @O2 how can I cancel my amazon music please?

  • jean_penticost
    Jean Penticost (@jean_penticost) reported from South Ockendon, England

    @O2 what’s happening, no signal & continuing for another 2 weeks!

  • Lifestyleyourh1
    Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • rachelnewman009
    RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IvyTenebrae
    Ivy Tenebrae (@IvyTenebrae) reported

    Hi @o2 I have DMd again... the money I'm owed never materialised and I got two letters saying I've made payments on the devices, but I never owed anything on the first place. Can someone respond please? The case manager told me this would be sorted in 72 hours 💀

  • tmsqr
    TMSQR (@tmsqr) reported

    This @spiritboxband presale is a ******* joke. **** @LiveNationUK and **** @O2.

  • DarrenGara
    Darren O'Gara (@DarrenGara) reported

    @O2 cannot log in to my o2 or register after number being ported to my sim. Email address already in use occurs when trying to register with ported number. Apparently no one at o2 can fix this . So how can I top up? PAC now requested

  • mikelucas1
    Mike (@mikelucas1) reported

    @O2 Hi, no it’s not a screen protector as it was straight out of the box when purchased, i’ve tried all of the settings and nothing has fixed it. Unfortunately i did get a replacement phone at the local o2 store yesterday however i believe it has the same issue

  • ODEONHelp
    ODEON Help (@ODEONHelp) reported

    @HEELShingster @O2 Hi there, I'm afraid it isn't possible for us to change or amend a booking as previously mentioned, we would need to cancel and refund any funds on the booking for you - Luke

  • Michael_james86
    Michael (@Michael_james86) reported

    @O2 do you ever fix broken masts? Shocking when I can’t use my phone as intended.

  • Antmat77
    Anthony Matthias 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Antmat77) reported

    Hey, @CTSI_UK what do you think about @O2 sending out faulty, defective and not fit for purpose items to their customers and then doing **** ALL for 2 weeks about it?

  • sophieroutledge
    Sophie (@sophieroutledge) reported

    @O2 This was sent 2 days ago my first tweet was ignored. What is the ETA for DM’s as I’ve had nothing but issues this last month and very annoyed now

  • peterwmpete
    cuban pete (@peterwmpete) reported

    @O2 hi team it may be my mistake i used the. code on tuesday for a drink. then tried to use the code today for a festive treat mince pie but said it was already been used. Question is it 2 separate codes

  • SteveG170
    Stephen Grace (@SteveG170) reported

    @O2 Hi. I spoke to someone on web chat yesterday and they said port request had been rejected. They processed it again and said it would happen today, however, I’ve still had no text to confirm it. Still have service on both sims and am doubtful it will happen.