O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 12/08/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: Basildon, London, Ilford, Bexleyheath, Poplar, Romford, Erith and Orpington.

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City Problem Type Report Time
United KingdomBasildon Phone
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomIlford Internet

Community Discussion

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • sjetaylor Sarah Taylor (@sjetaylor) reported from Loughton, England

    @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • spences10 𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨‍💻 (@spences10) reported from Swanley, England

    @O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • keldaaa Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DominicRandolfi Dominic Randolfi (@DominicRandolfi) reported

    @O2 shocking experience with your call centre for over an hour. No understanding of a disability, no logical explanations put forward at any time. Currently having funds stolen from our account each month for a contract we are unable to cancel. You should be better

  • xjodiiexx ∞ jodiee (@xjodiiexx) reported

    @O2 I tried this and no change, it has 4 dots and no data working either? is there an issue in the area? Po30

  • GaryJones1965ti Gary Jones (@GaryJones1965ti) reported

    @O2 still looking to resolve a "simple" issue is there any help available

  • ChloeRoyle_x Chloe Royle (@ChloeRoyle_x) reported

    @O2 just called your line to talk about my bill and was spoke to appallingly by 2 of your customer service staff members, I’ve never been spoken to like that with all the years I’ve been with o2, everytime I call I get the same 2 people and get nowhere.

  • drjohnston83 drjohnston (Johno) (@drjohnston83) reported

    2 week and counting for a major phone network to allow it's customers to be able to make calls on their @Apple #iphones is a joke @O2 with no time scale but apparently their highest priority!

  • xjodiiexx ∞ jodiee (@xjodiiexx) reported

    @O2 is there any reason why my iPhone is showing service provider not available??

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @Sarah_CLangford @O2 Honestly it’s a joke. Paying £30 a month for 4G that is not reliable whatsoever and 3G that is pointless. I’ve had one advisor tell me it’s the phone, @O2 today saying there’s issues in the area. IT HAPPENS EVERYWHERE

  • JonnyBarber27 Jonny Barber (@JonnyBarber27) reported

    @O2 You sent me a new sim I placed it in the phone and now have no service?

  • _Chris_Hurst_ Chris (@_Chris_Hurst_) reported

    @P_Fury @O2 @EE Piss take mate I'm gonna look into what I can do because I'm paying 55 a month a service they're piss poor at supplying, if I was this **** at my job od be sacked by now

  • DR0WNS0DA UGLYPHOBlC NEW (@DR0WNS0DA) reported

    ******* ****** o2. Paid my bill a week ago yet they’re claiming it’s not been paid. Definitely has come out my account. Now my ******* phones cut off. I’ve paid for a service I’m not even ******* getting and these pricks think I’ll pay my bill TWICE this month?! @O2 sort it out