O2 Outage Report in Purfleet, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Newham, Chigwell and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Bobby
(@captnyesterday) reported
from
Woodford Green, England
@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Andy Lobo
(@andy_lobo) reported
from
Romford, England
@twistedrao @O2 My data is crap on O2 this time round.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Weather London
(@WeatherLondon) reported
from
Bexleyheath, England
@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Philippa-Ann May
(@PhilippaM78) reported
from
Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Liz
(@ejp72) reported
from
Poplar, England
@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Aimee
(@aimeedufffy) reported
from
Sutton at Hone, England
@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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N I N A
(@ninac_x) reported
from
Crayford, England
@crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Shimko
(@HShimkoUK) reported
@wkendwonderlust @O2 Yes, this is an ongoing problem with O2 - I’ve raised it with the Ombudsman now after having it happen mutliple times. Came on Twitter to see if anyone else has this issue.
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Darlink 🔗
(@profKayW) reported
@O2 why dies it take 5 days, 2 customer service calls and a number of lengthy messages to transfer a number and close an account? Incompetent customer service staff make a mess which cost money..
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Alison Smithers
(@SmithersTheStar) reported
@RichieFirth We went to see kings of Leon @O2 and a woman sat 2 rows in front Danced like a maniac during the support act then spent the rest of the gig on her iPad playing candy crush! She was on her own as well!
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Broke in London
(@DCSboudicca) reported
@O2 ...... the shittiest **** in a pile of **** from shitsville
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Katie Taylor-Thompson
(@katielingoyork) reported
Such a shame @EE’s coverage is so shocking because @O2’s customer service is even WORSE. Sigh. First world problem but is it too much to ask for both?
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Michaela B
(@macneill1967) reported
@O2 do you purposely make it so difficult to pay off your device in order to keep customers? Not a great customer journey…
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Neil Cullen
(@ncullen177) reported
@O2 She just has so please help
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tracyjane
(@tjaneg1) reported
@O2 Yes O2 biggest scammers ever, so you have now added 4, yes 4 default accounts to my credit file, even though you know I've been frauded, you have police fraud reference, the persons address and details, yet you choose to ignore all this!!! IM NOT EVEN YOUR CUSTOMER!!!
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Kelly-ann Kemp
(@kellyann300) reported
@O2 2 hours I’ve been on hold and passed to 4 different people to cancel a contract. Every time the person has no information so have to go through security each time! #rubbish #gotbetterthibgstobedoing
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sKepTicmyStic23
(@SkepticMystic23) reported
When are @O2 going to stop ripping off people. No service No network, o2 says networks fine Not true since september 2022! We pay our bill for a contract we cant use and charged if we cancel. No incoming/outgoing calls. This disgusting treatment of customers is unacceptable.