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O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Purfleet, England

The most recent O2 outage reports came from the following cities: Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Newham, Chigwell, and Waltham Forest.

CityProblem TypeReport Time
Bromley Wi-fi 12 days ago
Poplar Phone 21 days ago
Brentwood Phone 23 days ago
Gravesend Phone 23 days ago
Chingford Phone 27 days ago
Ilford Wi-fi 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • mrshavers
    Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • andy_lobo
    Andy Lobo (@andy_lobo) reported from Romford, England

    @twistedrao @O2 My data is crap on O2 this time round.

  • sophie_9_
    Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • aimeedufffy
    Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • DavidZachary_
    David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • amnajanine
    𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • leanwithlemon
    Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • WeatherLondon
    Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • Gray1410
    Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • PhilippaM78
    Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • beccicourt
    Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • claireelizabxth
    Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • Nico_Macdonald
    Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • JohnBur57441479
    John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • ninac_x
    N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • ludlow_jimmy
    Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • Tarynenicol
    Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrtownboy
    Anand K (@mrtownboy) reported

    @O2 @vikki_reed Disappointed by the @02 customer support team!! #O2 When we send you a private message, the response we get is nothing more than a sentence. It also takes a day or two.

  • paulmilham
    Paul Milham (@paulmilham) reported

    @O2 morning, it’s been a week now since I’ve been able to make or receive calls on my mobile from my home, which is where my office is based in HP22. It’s becoming a real problem. Any updates available please?

  • SteAndKel
    Steven (@SteAndKel) reported

    @o2 please sort your **** internet out throughout the U.K.. Can’t ever use ******* data.

  • vodcal
    cal (@vodcal) reported

    @O2 still no answer to why I'm charged falsely for things and no improvement on the signal at all. Absolutely useless having a phone most of the time. Should be allowed to come out of contract if you fail to provide a service!! #ripoff #poorcustomerservice

  • Rachel44432944
    Racquel (@Rachel44432944) reported

    @O2 is disgraceful that someone can change my late mums account . Upgraded it get a brand new phone and nothing gets done . She has had this account for over 10years not once changed her address and never purchased a phone from you . This is the second time 02 have fleeced my

  • AddictiveAnnA
    AnnA (@AddictiveAnnA) reported

    @O2 Hi. I've just got a new sim, topped up £10 and tried to claim the free £10 as per the instructions with the sim and I'm getting a message saying I'm not eligible. Please can you help?

  • eww_williams
    Ewan Brismontier-Williams (@eww_williams) reported

    @O2 why is it that the O2 network is stupidly slow across the entire country. Every time I call to complain about slow data they tell me it must be an issue in my area. I’m fed up with the lies. I can’t even load my darn emails over 4G it’s a joke….

  • JamesRowlands9
    James Rowlands (@JamesRowlands9) reported

    @O2 #o2customerservice 30 mins on the phone TWICE!! And you hang up #poorcustomerservice

  • LouiseyLou22
    louise lewis (@LouiseyLou22) reported

    @O2 Thanks. I have replied. I don’t have network coverage at all

  • PJMC1986
    Phil Canavan (@PJMC1986) reported

    @O2 hi if I have an iphone on TescoMobile which uses o2 network, can I buy an apple watch from o2 site? Thanks.