O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 02/16/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: Newham, Chigwell, London, Waltham Forest, Grays and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Internet
United KingdomChigwell Internet
United KingdomNewham Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    @KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • ChrisKapopo Xtine (@ChrisKapopo) reported from Rochester, England

    @CaffWilkinson @O2 @Sony That's not good customer service

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡

  • ElizabethWaight Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • Munden87 AA Ron 🖤 (@Munden87) reported from Addington, England

    Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @O2 Your crap eCommerce system is driving me away, EE is looking better all the time! Sort it out! there was a deal 4 weeks ago for upgrading to a iPhone 11 Pro Max for 30 plus 37 a month can’t get that now!!!! So bad for a company in this sector to have such a bad eCommerce

  • therealVL TheRealVL (@therealVL) reported from Rochester, England

    @O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡

  • Thestylist4you Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

  • STIFFORDBLUE Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @O2 can not access my account online to find out when my contract is up HELP needed

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • vinnypDJ VINNY P (@vinnypDJ) reported from Bexleyheath, England

    Looking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • STUB74294685 STUB (@STUB74294685) reported

    @O2 Check account - YES Sim - Replaced it Sim in Store Managers phone - YES still no data. Store manager sent me on my way there was nothing more he could do, none of the store team had O2 mobiles. This is not a local issue, full 4G bars no data Midlands and North Wales same issue!

  • NicholsMarkl Mark Nichols (@NicholsMarkl) reported

    @pixiefan_123 @O2 "small print"....If they're not fulfilling their side of the contract I'd demand to speak to customer NOservices manager! Escalate it, if they want your business & loyalty and no potential customers to see these public posts they should have a rethink! Don't let @O2 fk u about😡

  • Matty_Pearse Matthew Pearse (@Matty_Pearse) reported

    @O2 hi when set up account from virgin media to you I had to give email what I've lost access to and can't activate account can you help?

  • MKcol Col (@MKcol) reported

    Tempted to switch from @O2 to @lebara as coverage where I need it is at least as good & pricing lower. Any issues with them to be aware of?

  • Michael200486 Michael Connolly (@Michael200486) reported

    @O2 🤬fuming placed my upgrade order via the app for collection and told 30mins collect from Ealing store, turn up and answer No, phone customer support and they dropped the call just after 5pm. 🤬 maybe I need to move to another provide with my personal and business accounts

  • phoebebuffay21 Simon B (@phoebebuffay21) reported

    @O2 no wonder you haven't abolished free roaming, o2 in Germany is awful. I've been here a week and I can literally get next to no reception unless I'm connected to wifi, it really is so bad.

  • AlexanderAshe Alex Ashe (@AlexanderAshe) reported

    @O2 Is your customer services contact centre open today?

  • sajedhussain saj hussain (@sajedhussain) reported

    @O2 ordered 4 new lines yesterday day on y#two accounts. 3 set up one stuck in provisioning. Told It will take 5 days to push it through been billed already for lines I can’t use. What a bad start to this relationship.

  • rishiharani Rishi Harani (@rishiharani) reported

    @Apple since updating to IOS 15.5, I’m having issues with full network on @O2 using my iPhone 11 Pro Max.

  • Rozrunsabit RO$ (@Rozrunsabit) reported

    @MissWittank @tjd19 @O2 We found only way to sever a Vodafone contract was to cancel the direct debit as husband couldn’t get through on phone or internet & shops don’t deal with such trivia. Absolutely ridiculous! 😡