O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 12/05/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Ilford, Bexleyheath, Poplar, Romford, Erith and Orpington.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomIlford Internet
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • amnajanine 𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • WeatherLondon Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • Henry_Coates Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • DavidZachary_ David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • PhilippaM78 Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • captnyesterday Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • aimeedufffy Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • andy_lobo Andy Lobo (@andy_lobo) reported from Romford, England

    @twistedrao @O2 My data is crap on O2 this time round.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jayne_JP Jayne Peirce (@Jayne_JP) reported

    Today @O2 you managed to completely delete my husbands account. He uses his phone for business and has no access to anything. YOUR staff member deleted everything his number the lot but are unwilling to sort it with any sort of urgency. Where's the customer service? Help Please!

  • yvonnemccathie Yvonne (@yvonnemccathie) reported

    @O2 Apparently they are not able to help me either!! No one can locate my account yet sent it on to a debt agency!! Shambles

  • strangesam1977 Sam Coupland (@strangesam1977) reported

    @itsasophslife @O2 Wish i'd thought to look at twitter earlier today and seen this.. have exactly the same problem. Might have a working phone by the end of the week after spending a couple of hours on chat support if i'm lucky.. .@O2 sim switching is a shambles, and means no phone for days.

  • Mythical_Siren1 🧜🏼‍♀️ Mythical Siren 🧜🏼‍♀️ (@Mythical_Siren1) reported

    @O2 I’ve done this and it tells me a phone mast is not working. I’m patient and all but the phone mast was out of order last time I raised a complaint! This is well over 6mth ago and the signal is getting worse! At this point I’m paying for something that does not serve it’s purpose!

  • CryptoRM1 CryptoFrog (@CryptoRM1) reported

    @O2 customer services representative hung up on me earlier today because she couldn’t find my account even though I’m a customer for 20+ years. Awful service #o2

  • RonnieBurns7 ᖇOᑎᑎIᕮ ᗷᑌᖇᑎS (@RonnieBurns7) reported

    The service/reception over the last few weeks with @O2 has been absolutely minging. So many complaining about it. Continuous dropped calls, calls scrambling while on the phone & some not connecting at all.

  • tofty7 Patrick Toft (@tofty7) reported

    @hughjahfink @GNev2 @O2 Dog **** in the centre of Manchester too

  • sjmjarvis Sarah JM Jarvis (@sjmjarvis) reported

    @O2 Hi again! I’m afraid I never got the refund for the charges past the date. It was only a few days, but it all adds up, right? The offer originally was a discounted Disney+ price, but I think it works out the same as £2 off phone bill, which is how it’s listed now. Also…

  • hughjahfink HughJahFink (@hughjahfink) reported

    @GNev2 I work in central London SE1 @O2 - No signal. I live in SE15 @O2 - No Signal. I listen to the news in the morning, and phone lines constantly breaking up, constantly loosing guests. When did it get so bad?

  • kerrylouise333 Kerry-Louise (@kerrylouise333) reported

    @O2 please help! Following a live chat earlier I was trying to sort out my poor network signal, you were sending a new SIM. I expressed the importance of my phone to make and receive calls from with the hospital and doctors because my gran is unwell! You've now cut my SIM off!!!