O2 Outage Report in Purfleet, Borough of Thurrock, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (28%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
 
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Romford, Erith, Orpington and Loughton.
| City | Problem Type | Report Time | 
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | 
Community Discussion
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O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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David Zachary 
    (@DavidZachary_) reported 
    
        from
            Stratford, England
    
Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude
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John Burch 
    (@JohnBur57441479) reported 
    
        from
            Bexleyheath, England
    
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 
    (@amnajanine) reported 
    
        from
            Poplar, England
    
Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠
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Gary Mitchell 
    (@Hammers71) reported 
    
        from
            Bexleyheath, England
    
What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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Kelda🍹 
    (@keldaaa) reported 
    
        from
            Romford, England
    
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Sophie 
    (@sophie_9_) reported 
    
        from
            Crayford, England
    
@Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell
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John Burch 
    (@JohnBur57441479) reported 
    
        from
            Bexleyheath, England
    
@O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.
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Catriona Hepburn 
    (@mrshavers) reported 
    
        from
            Eltham, England
    
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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Nico Macdonald 
    (@Nico_Macdonald) reported 
    
        from
            Poplar, England
    
@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Claire 
    (@claireelizabxth) reported 
    
        from
            Poplar, England
    
@O2 have been a customer for over 20 years.
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Mrs Lady Jade ❤ 
    (@The_Lady_Jade_X) reported 
    
        from
            London, England
    
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Sarz 
    (@Gray1410) reported 
    
        from
            Swanley, England
    
@O2 service has been pants today since 3:30pm no 4G at all.
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David Blooman 
    (@dblooman) reported 
    
        from
            Ilford, England
    
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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Andy Tyrrell 
    (@aktyrrell) reported 
    
        from
            Walthamstow, England
    
@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
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Jimmy ludlow 
    (@ludlow_jimmy) reported 
    
        from
            Bexleyheath, England
    
@O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time
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John Burch 
    (@JohnBur57441479) reported 
    
        from
            Bexleyheath, England
    
@strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.
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John Burch 
    (@JohnBur57441479) reported 
    
        from
            Bexleyheath, England
    
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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Sarah Taylor 
    (@sjetaylor) reported 
    
        from
            Loughton, England
    
@Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye
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Bari Heer 
    (@B_Heer84) reported 
    
        from
            Stratford, England
    
@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Joe 
    (@chubbyjoeforza) reported 
    
        from
            Gravesend, England
    
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cotly 
    (@Cotly) reported 
Hey @O2 this problem seems to be on you, despite you repeatedly telling me it’s not. Can we please fix this
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Alex 
    (@Alex65956381) reported 
@virginmedia @O2 Speed boost ??? Virgin media is the worst broadband all they say is contact customer support (useless) constantly low speeds like 3 to 4 mbps unable to do anything and they some how win awards people must be braindead
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x 
    (@fsk14x) reported 
@O2 Hi! I have an issue with a order I just placed, could I get some help please?
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Brian Potter 
    (@BrianSPotter) reported 
@O2 Thanks for your reply - yes, connection away from home is fine. The housing development is in a dip and as far as I know no one gets any signal other than in certain areas of the development. The network status checker does confirm there are no issues.
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iKrushed 
    (@iKrushed) reported 
@O2 My service is next to nothing everywhere I go, even into my home town. 1/2 bars IF that. 4g doesn’t work, I know masts are often down near my area, but that’s not good enough. My sim is only over a year old
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Cotly 
    (@Cotly) reported 
Hey @O2 some help@would be appreciated here. It’s you rejecting the payment from iTunes according to @AppleSupport
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Linvin 
    (@Linvin23) reported 
Poor customer service from @o2 has caused me to cancel an order if placed for upgrade. Now looking for new provider. Any recommendations?
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Ricey - GroundedTech 
    (@GroundedTech) reported 
@matttyler90 @O2 Ah man that sucks
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Jings, crivvens... 
    (@sunriseblade) reported 
@O2 The reception has always been terrible and until you put a mast up this side of the hill it will remain so....
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MV 
    (@IncognitoMV) reported 
@CSG1973 @sunriseblade @O2 I think that’s due to tidal issues, hence looking at spending a grand on 20 mile offshore capable 4g kit.