O2 outages and service status in Purfleet, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Purfleet, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purfleet, England
The most recent O2 outage reports came from the following cities: Dagenham, Newham, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Dagenham
|
Phone | 29 days ago |
|
Newham
|
Phone | 1 month ago |
|
Newham
|
Phone | 2 months ago |
|
Lewisham
|
Internet | 2 months ago |
|
Bromley
|
Wi-fi | 2 months ago |
|
Poplar
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Sam Wheatland (@SWheatlandCAFC) reported from Romford, England@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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William Hill (@hillww1) reported from Stratford, England@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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roger (@NokkTheDwarf) reported from Poplar, England@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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Phil Learney (@PhilLearney) reported from Bromley, EnglandRefreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄
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David Robinson (@Robinson92David) reported from Swanley, England@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Bari Heer (@B_Heer84) reported from Stratford, England@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Henry Coates (@Henry_Coates) reported from Walthamstow, England@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Shane Pender (@silverback1809) reported from Bromley, England@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Liz (@ejp72) reported from Poplar, England@O2 It’s always like it. I’ve never had a decent signal here. Could be the buildings maybe. But always like it.
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Soph 💕 (@SophieGudge_) reported from Ilford, EnglandThis @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.
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Tracey Thompson (@soyabean1717) reported from Sutton at Hone, England@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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VINNY P (@vinnypDJ) reported from Bexleyheath, EnglandLooking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
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John (@saps_JP) reported from Stratford, EnglandSeriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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scared of the mark (@QueenMarkgaret) reported from Ilford, EnglandHi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Nico Macdonald (@Nico_Macdonald) reported from Poplar, England@O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)
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Philippa-Ann May (@PhilippaM78) reported from Bromley, England@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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Bobby (@captnyesterday) reported from Woodford Green, England@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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john flood (@johnbarbiebutt) reported from Stone, England@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Phil (@Lodovicho) reported@O2 Ive emailed your CEO. highly recommend i get a response from customer relations sooner rather than later.
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elizeu (@iamelizeu) reported@O2 i’m still unable to access my account while i’m abroad. is there any workaround or way to fix this?
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Northern Running Girl (@UKrunninggirl) reported@O2 I have had a message to say its fixed but the signal is absolutely awful
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tom (@DBposer) reported@O2 ever since you merged with @virginmedia your service is ******* shite, sort it out
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Gabr'ela (@gabriela_jmc) reported@O2 internet never works anywhere!!!!!!!! The app won’t let me enter, the priority is for who exactly?! I’m so so tired
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41andabullet Olivea (@4Olivea) reported@O2 Happens at your call centres in Mumbai daily. Stop tjem from selling. Or move call centres away from Mumbai. Its long been suspected data agents get their information from these call centres. And as you dont have an O2 official stationed permanently in Mumbai trust is an issue
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Carole ☘️ (@SouthernCazza1) reported@O2 Please help me. I have woken up to no network on my phone and when I restarted it I then got a message "SIM 2 not provisioned" I don't have two SIMs, just one. I urgently need my phone. I am registered disabled with life limiting conditions.
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TopBoy Gooner (@Philysmok) reported@O2 why is or App so bad I can’t raise a complaint I can’t cancel orders that were made by mistake because your app is completely rubbish. Also I was trying to raise a complaint but your agent end the chat why is this???
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Mary Erickson (@MaryEricks51284) reported@_emsyems @O2 had this exact problem and ADCGSECURE fixed it.
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I.C (@IanCockerill2) reported@O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.