O2 Outage Report in Purfleet, Borough of Thurrock, England

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Purfleet, England

The most recent O2 outage reports came from the following cities: Newham, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Chigwell, and Waltham Forest.

City	Problem Type	Report Time
Newham	Phone	6 days ago
Bromley	Wi-fi	19 days ago
Poplar	Phone	29 days ago
Brentwood	Phone	1 month ago
Gravesend	Phone	1 month ago
Chingford	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

• 
  John Burch (@JohnBur57441479) reported 51 seconds ago from Bexleyheath, England

  @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

• 
  Catriona Hepburn (@mrshavers) reported 7 minutes ago from Eltham, England

  Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

• 
  Sarah Taylor (@sjetaylor) reported 7 minutes ago from Loughton, England

  @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

• 
  عقيل العقيل (@AkilAlakil) reported 11 minutes ago from Poplar, England

  @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

• 
  Kelda🍹 (@keldaaa) reported 12 minutes ago from Romford, England

  Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

• 
  Andy Tyrrell (@aktyrrell) reported 13 minutes ago from Walthamstow, England

  @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

• 
  Bari Heer (@B_Heer84) reported 15 minutes ago from Stratford, England

  @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

• 
  𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported 19 minutes ago from Poplar, England

  Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

• 
  Sophie (@sophie_9_) reported 24 minutes ago from Crayford, England

  @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

• 
  Joe (@chubbyjoeforza) reported 24 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  John Burch (@JohnBur57441479) reported 25 minutes ago from Bexleyheath, England

  @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

• 
  Nico Macdonald (@Nico_Macdonald) reported 26 minutes ago from Poplar, England

  @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

• 
  John Burch (@JohnBur57441479) reported 28 minutes ago from Bexleyheath, England

  @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

• 
  Claire (@claireelizabxth) reported 30 minutes ago from Poplar, England

  @O2 have been a customer for over 20 years.

• 
  Sarz (@Gray1410) reported 38 minutes ago from Swanley, England

  @O2 service has been pants today since 3:30pm no 4G at all.

• 
  John Burch (@JohnBur57441479) reported 53 minutes ago from Bexleyheath, England

  @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

• 
  David Zachary (@DavidZachary_) reported 54 minutes ago from Stratford, England

  Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

• 
  Jimmy ludlow (@ludlow_jimmy) reported 54 minutes ago from Bexleyheath, England

  @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

• 
  David Blooman (@dblooman) reported 58 minutes ago from Ilford, England

  An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

• 
  Gary Mitchell (@Hammers71) reported 58 minutes ago from Bexleyheath, England

  What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay LCFC (@Jay2smooth21) reported 11 minutes ago

  @O2 Hi. I just received my new sim and I need to swap my number but the service is down? When will it be back up and running ? Thanks. J

• 
  Ingrid Laycock (@IngridLaycock) reported 11 minutes ago

  @o2 why are you kicking your customers off the helpline when you tell them to phone you for help? #notverycustomerfriendly

• 
  Adam (@AJMcKeith91) reported 13 minutes ago

  @O2 where is your customer service team? I am trying to arrange a return for an online purchase and for the last hour both 202 and 0800 numbers hang up abruptly, I've tried from a friends phone too.

• 
  Mark Thompson 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Tho84703126Mark) reported 20 minutes ago

  @O2 has by far the worst coverage of 4g. It’s a joke always goes down. Like having a phone from 1985. Don’t know why it’s so bad. The amount of money you pay for such a poor service

• 
  Jay LCFC (@Jay2smooth21) reported 22 minutes ago

  @O2 The service to keep my existing number from a different provider

• 
  Ben Morris-Gill (@BenMorrisGill) reported 23 minutes ago

  @O2 I keep getting phone calls from 0330305315 claiming to be o2 and the last one that phoned offering me some sort of benefit was really rude.

• 
  Destiny (@x_destiinyy) reported 26 minutes ago

  So, its come to this @O2 - absolute horrible company. I will be going public with your lack of customer service until you actually do your jobs properly. Its been 4/5 years. @Ofcom might want to look into this too :)

• 
  Nikit Malde (@NikzMalde) reported 27 minutes ago

  @O2 o2 is a very dishonest network

• 
  Golfy Mc Golf Feet (@MarkKeenan5) reported 27 minutes ago

  @O2 how come I can get 5g in calador Mallorca but can barely get a bloody signal in SN25 Swindon?

• 
  🌈 Champ (@BigDogWrestler) reported 29 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?