O2 Outage Report in Purfleet, Borough of Thurrock, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Purfleet, England
The most recent O2 outage reports came from the following cities: Newham, Bromley, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Chigwell, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Phone | 6 days ago |
|
Bromley
|
Wi-fi | 19 days ago |
|
Poplar
|
Phone | 28 days ago |
|
Brentwood
|
Phone | 30 days ago |
|
Gravesend
|
Phone | 1 month ago |
|
Chingford
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Mike Duffy (@mikecranleigh) reported from Sutton at Hone, England@O2 having problems with my odeon code for Sunday
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Andrew Ratnage (@AndrewRatnage) reported from Romford, England@O2 McDonald’s voucher code not working 🙁
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Victoria Clarke (@VictoriamariaC) reported from Walthamstow, England@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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Pippa Crowther (@getpipfit) reported from Sutton at Hone, England@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Martine Morris 💙 (@martinemorris) reported from Southfleet, EnglandAbsolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Rob Harvey (@ROBRV) reported from Ilford, England@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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The Guv'nor (@Payney26) reported from Bromley, England@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Alan Ferrari (@ferrari1fer86) reported from Romford, England@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
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📶PhoneMast (@Phonemast) reported from Crayford, EnglandJust update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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roger (@NokkTheDwarf) reported from Poplar, England@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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𝗝ay ⚽️🇮🇹🍕 (@JamieDaviisx) reported from Rochester, England@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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Louise Lfc (@loulou009) reported from Rochester, England@O2 why is your website so terrible to use and not load up the pages properly 😫
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Zenwork (@Zenwork21) reported from Blackheath, England@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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Faye Poulton (@a_poulton30) reported from Bean, England@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
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James Rogers (@james_rogers) reported from Poplar, England@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Mr Rocking Gooner~ Terry 👨🎤 (@MrRockingGooner) reported from Romford, England@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Adam Farnsworth (@farnsworth_adam) reported from Romford, England@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Leyton Wylde (@Wildster180774) reported from Erith, England@dhl e-commerce is the worst company I've ever had to deal with. The customer support just blatantly lie. @o2 your no better. Resulting in me cancelling my contract and going elsewhere after so many years. What a joke.🤬
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Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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David McBride FCCT (@davidmcbride1) reported from Erith, England@O2 @MoneySavingExp Just had emails to say that my monthly plan with O2 will increase by £2.50 in April rather than £1.80. No explanation as to why? Can you help? I have 2 plans with you and both of these cost under £17 so I'm looking at about a 15% rise.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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gary smith (@whenitmattered) reported from Adwick le Street, England@O2 Now I just found out it’s a credit to my @o2 account even though the terminology used was refund. No small matter of £3500 + over just 2 months.Put another complaint in which could take 24hrs.I’ve been with O2 from the start when they took over my contract from BT. Massive worry
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Kate Welburn (@katewelburn) reported@O2 I’ve tried to contact you via phone too upgrade my airtime contract but each time I call I’m on hold for over 45mins with no answer. Can you help?
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Rose (@lavinapurl) reported@O2 If you use @Geopost_news (DPD) to deliver a package to me ever again, I will cancel my contract.
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Abi 🌻 (@whatabisays) reportedBought a new phone with a new contract over a week ago with @O2 . Over 5 hours on the phone to them this week trying to keep my same number and start the new contract and I'm still not sorted. Now being told to wait 3-5 working days for a solution... losing patience VERY quickly
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Darkness Hayz🏴🏳️🌈🇫🇮🇺🇦 (@DarknessHayz) reported@O2 why are you demanding money from my dad, when we cancelled the contract within 14 days. As soon as I paid off my iWatch I’ll being going elsewhere, if this is how you treat people, especially the elderly.
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@1gangan (@djstopofthetree) reported@O2 your service going down and being inconsistent in a day when trying to sort out bereavement issues is unacceptable. A total disgrace in this day and age. Try and blame snow...I dare you
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Mark S (@MDSNUFC) reported@O2 why has your customer service turned to ****? I bought an Apple Watch Ultra 2 weeks ago and there is no strap in the box. Can sort one for me? Been trying for days through your chat.
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Tammy Bristow (@Tam100) reported@O2 I called 8/3/23 to cancel my acct. I asked for my cancellation fee in writing your agent put me on hold & never returned. 35 mins waited and then hung up! I will not pay a penny until someone gets in touch and my cancel notice should be from today!
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KC (@LilacDixie) reported@O2 @TicketmasterUK @TicketmasterCS trying access Westlife tickets for Cardiff Castle via the O2 Priority app but can't get passed this screen?? Help???
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Jack Allum 🏳️🌈 (@westham009) reported@O2 I made a complaint to you on 21st Feb. 12 working days ago. You say you will respond in 7. I haven’t had any acknowledgement/response yet. Will be escalating unless you can respond today.