O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 02/11/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Grays, Rochester and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • MetallicWood 👊🏿 Tinashe 👊🏿 (@MetallicWood) reported from Bromley, England

    @o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap

  • Nats2801 Natalie Woods (@Nats2801) reported from Swanley, England

    What’s happening on o2 had no signal for approx 3 hours now. @O2

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2

  • myorangetruck Daniel Burgess (@myorangetruck) reported from East Ham, England

    @O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed

  • StephWybourn Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    @instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤

  • _jadeoni jade (@_jadeoni) reported from Tilbury, England

    I have had no network for 3 days now @O2 #o2 wtf is going on

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2

  • Part_Mermaid Jessica (@Part_Mermaid) reported from Sutton at Hone, England

    @Crippleywonk @O2 It was a bit of a wrench when I had to leave T-Mobile/EE. But they took our mast out and we don’t get signal at home now. I’ve had good experiences with most providers over the years. It’s not as scary as it may at first seem.

  • roni9uk roni (@roni9uk) reported from Sutton at Hone, England

    @O2 Great u are working on a mast and never warned me. I'm disabled and stranded

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 hello you lovely people, so my phone is paid for so I’m now out of contract, been with you since day 1 but signal in DA15 7LE is shocking! A friend lives in DA15 8DQ and he said a mast has been worked on and his reception and 4G is now amazing, it’s about 1 mile away from me

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    @HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3

  • davidweir1973 davidweir (@davidweir1973) reported from Ilford, England

    @O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm

  • Thinkbig261 Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • usmanyounas0011 Usman Younas (@usmanyounas0011) reported from Walthamstow, England

    every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2

  • janet_heil Janet Heil (@janet_heil) reported from Bromley, England

    @f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.

  • davidweir1973 davidweir (@davidweir1973) reported from Ilford, England

    DO NOT USE @O2 **** SERVICE!!!!!

  • tobyadams Toby Adams (@tobyadams) reported from Dartford, England

    @O2 was supposed to receive payment from your recycle scheme by 5pm today, but have not. Can’t get through to customer helpline either 😡

  • roni9uk roni (@roni9uk) reported from Sutton at Hone, England

    @O2 why is the network down

  • StephWybourn Stephanie Wybourn (@StephWybourn) reported from Gravesend, England

    Sorry scratch that, looks like a problem with @O2 mobile data!

  • DaFluffMeister Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England

    @O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lerease Lerease (@Lerease) reported

    It’s only when @virginmedia ‘s Wi-Fi goes down do I realise how bad my @O2 coverage is even on 5G. Shockingly bad! 😩

  • knowlesm Matthew Knowles (@knowlesm) reported

    Hi @O2, I had an email last week telling me my tariff would go up in September (which I want to challenge or leave the network) yet my next bill has doubled without warning. I can't get through on the phone & MyO2 isn't letting me log in. Any advice please?

  • thomasm789 Thomas Mason (@thomasm789) reported

    @ThreeUK After being a customer 13 years, today I changed over to a rolling monthly deal in preparation to leave. Not being offered anything for my commitment nor the high roaming charges I'm going to encounter. Loyalty seems to mean nothing anymore. @O2/@EE what can you offer?

  • Wheelchair_mum Nia F (@Wheelchair_mum) reported

    @O2 - the mast near my house has been "under repair" or "undergoing maintenance" since mid-May. Since then, I've almost NO phone signal. This impacts my work as I can't receive calls/make calls. What are you doing to fix this, please? It's been two months!!

  • AJM100000 AJM70 (@AJM100000) reported

    @O2 Ordered yesterday given an hour time slot today, never arrived. Checked dpd, says on way back to o2 as recalled?! Nothing on my account. What is going on?

  • joanna_hart08 Joanna Houghton (@joanna_hart08) reported

    @O2 I can’t make or receive calls at my home address due to a phone mast issue. Are you guys fixing the problem? It’s been over two weeks now

  • mranthonyday Anth Day (@mranthonyday) reported

    @O2 Hello, @O2. Can my wife message you on my account? As she doesn't use Twitter and was told on Messenger you couldn't resolve the issue

  • OliverBanks Oliver Banks 🇺🇦 (@OliverBanks) reported

    @O2 I’m still waiting. Still have no PAC, no signal and no way to call anyone to discuss.

  • stewarthartland stewart hartland (@stewarthartland) reported

    @O2 why do you make it literally IMPOSSIBLE to talk to you guys? Every where I turn it’s automated chats, automated voice prompts or logging in and I can’t log in or get through to ANYONE!!! Maybe if I cancel my direct debit you’ll phone me….

  • AnnaMarieplus2 Anna 🇪🇺🇬🇧🇺🇦 (@AnnaMarieplus2) reported

    @o2 3 days now without a network service due to sim transfer, still can't make or receive calls. Utterly appalling. I'm out of the country this weekend - how am I supposed to be contacted by my parents while they're caring for my children?! What are you doing to fix it?!