O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 12/07/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Ilford, Bexleyheath, Poplar, Romford, Erith and Orpington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomIlford Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • aimeedufffy Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • DavidZachary_ David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • leanwithlemon Sarah Lemmerman (@leanwithlemon) reported from Grays, England

    @O2 service is a joke !!! 😡😡😡😡😡

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • WeatherLondon Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • amnajanine 𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TobylaroneLo64 Tobylarone (@TobylaroneLo64) reported

    @O2 I don’t have 02. And after seeing this ….I never will consider 02

  • Limits_UK Limits ⚒️ (@Limits_UK) reported

    @O2 I’ve payed it (again?) I have no idea if it has already come out or not but I need 4g and service to do my job, so I’ve had to click pay, to get my 4g back, I better not have been charged twice now, don’t get why it says payed now it says unpaid still due in 10 days? @O2

  • WelshUnderdog Jess (@WelshUnderdog) reported

    @O2 always sending texts about being alert about fraud but then don’t want to know when it occurs. Customer service reps don’t want to help at all 😡

  • bazc1982 Barry (@bazc1982) reported

    @djkus @EE @O2 On 18 months of paying for 5G getting piss poor 4G and seeing 3G for the first time in years, I’ll take my chances on a very rare outage from them

  • shahrynazmi shahryn azmi (@shahrynazmi) reported

    @EnglandRugby @O2 Only England could ever issue team Speedos….

  • DavidLopper53 david mcgrath 🔰 🟨🟥 (@DavidLopper53) reported

    @O2 I am in the O2 shop to make a complaint and the advisor in the store has been trying to get through to O2 on the phone now for 20 minutes. O2 are awful….go anywhere else for your new phone

  • kells__xx Kelly Hayes♡ (@kells__xx) reported

    @O2 have you guys gone down? I literally can't text my partner nothing is being delivered either. Getting rather fed up of this issue now I have.

  • dd69_west dd69WestGrezes (@dd69_west) reported

    @O2 I've spoken with complaints resolution at O2 and been told that the Government legislation is separate to their policy. So I sent the legislation link to O2, because if other providers are complying with the legislation, there's no reason why O2 are exempt. On with my challenge

  • Handsy_ Stephen Hands (@Handsy_) reported

    Hi @O2 can you help please ? I've been a loyal customer of yours for many years (since the cellnet days...) and don't really want to have to switch provider. But there's a shocking lack of 5G signal from you in Dorset. When is Dorset going to have o2 5G ?

  • NickTaylor30 Nick Taylor (@NickTaylor30) reported

    @O2 Given this reply I suggest that you temper your enthusiastic plugging of a service with such obvious and fixable shortcomings: “Our network team have ran some checks on your postcode and we’re afraid the level of coverage in your area would not support a smart meter at this time”