O2 outages and service status in Purfleet, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Purfleet, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purfleet, England
The most recent O2 outage reports came from the following cities: Dartford, Grays, Newham, Romford, Snodland, and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford
|
Internet | 2 months ago |
|
Grays
|
Internet | 2 months ago |
|
Newham
|
Internet | 2 months ago |
|
Romford
|
Phone | 2 months ago |
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Snodland
|
Phone | 2 months ago |
|
Upminster
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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scared of the mark (@QueenMarkgaret) reported from Ilford, EnglandHi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Leyton Wylde (@Wildster180774) reported from Erith, England@dhl e-commerce is the worst company I've ever had to deal with. The customer support just blatantly lie. @o2 your no better. Resulting in me cancelling my contract and going elsewhere after so many years. What a joke.🤬
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Mr Rocking Gooner~ Terry 👨🎤 (@MrRockingGooner) reported from Romford, England@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, EnglandAfter being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Liam Foster (@LiamFos78239707) reported from Meopham, EnglandAppalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Bari Heer (@B_Heer84) reported from Stratford, England@O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!
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Olly Groome (@ollygroome) reported from Bromley, England@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Henry Coates (@Henry_Coates) reported from Walthamstow, England@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Matt Ribbins (@MattRibbins) reported from Poplar, England@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Aimee (@aimeedufffy) reported from Sutton at Hone, England@DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!
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Sarz (@Gray1410) reported from Swanley, England@O2 service has been pants today since 3:30pm no 4G at all.
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Heru (@Heru_Act) reported from Wainscott, England@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Ricci Fothergill (@rfothergill) reported from Brentwood, England@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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David Robinson (@Robinson92David) reported from Swanley, England@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Armstrong (@steve2682) reported from Bexleyheath, England@O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?
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Gary Brian Smith (@MrGarySmith) reported from Dartford, EnglandBeware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Sam Wheatland (@SWheatlandCAFC) reported from Romford, England@Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯
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steve the taxi (@stephenhdg) reported from Ilford, England@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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James Rogers (@james_rogers) reported from Poplar, England@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mysteriousgal (@mysteriousgal) reported@TangoNcherry @O2 I am having the same issue and @O2 customer service doesnt seem to have any clue. Have you managed to get this resolved yet?
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Moltom (@Moltom4) reported@O2 what is wrong with you retards, I'm on hold 1hr 15mins. is this how you treat your customers? disgusting.
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ALADDIN_1978 (@ALADDIN_1978) reported@O2 Problem fixed 7:30 pm , problem identified 7 pm . Everything is ok.
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Benjamin Webster (@benjaminlfc) reported@CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2
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Andrew (@NearlyOver40) reported@O2 @ee Does O2 have problems in GL51? My iPhone 13 shows 5G and 4 bars but NOTHING works (e.g. X, WhatsApp). My wife’s EE iPhone 13 works perfectly there … comments/advice please.
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LISANNILAND (@Lisanniland) reported@O2 I’ve tried to top up my mums phone for two days but no joy due to technical problems apparently. What’s going on O2?
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Tiffers (@Tiffers1973) reported@O2 have to be the WORST company to deal with for customer service! 4 days 2 complaints - promises galore and … NOTHING!! Can’t wait to get rid of this contract
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Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 Predicting the score isn’t the issue. England finding a backline that can cross the gainline is.
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Red_Army (@MUFC_Red_Army_) reported. @O2 What's the bloody point of having your satellite connection option when it never works.
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Bekah (@BekahShona) reportedSeriously fed up with @O2 - constantly sending me back and forth, with making a payment, one minute it’s not on their system, the next I receive letters asking for payment, and when you get in contact, they don’t help and brush you off - this has been going on for months!!