O2 Outage Report in Purfleet, Borough of Thurrock, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent O2 outage reports came from the following cities: London, Poplar, Brentwood, Gravesend, Chingford, Ilford, Upminster, Abbey Wood, Dartford, Newham, Chigwell and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Brentwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Adam Farnsworth
(@farnsworth_adam) reported
from
Romford, England
@O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.
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Victoria Clarke
(@VictoriamariaC) reported
from
Walthamstow, England
@O2 please can I ask why you have left a 76 women who has just lost her husband and undergoing cancer treatment without any phone service and no one is able to help. Absolute disgrace @lec1479
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@O2 why is your website so terrible to use and not load up the pages properly 😫
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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📶PhoneMast
(@Phonemast) reported
from
Crayford, England
Just update on this... @ThreeUK can be bothered to fix the issue and instead released my friends from their three contracts. Now migrated to @o2 because best deal they could find
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roger
(@NokkTheDwarf) reported
from
Poplar, England
@O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
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Faye Poulton
(@a_poulton30) reported
from
Bean, England
@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hedges-Gale
(@Sloane1701) reported
@O2 as a virgin media customer on gig1 volt tariff I’m shocked that my o2 account hasn’t been upgraded to volt. It’s been over a month now and I was told it would be within 2 weeks
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Paul 🏴🇪🇺
(@Meeesterpablo) reported
@ThreeUKSupport @ThreeUK we had a good run guys, would’ve been 12 years in June 💔 I put up with patchy signal all these years because you were value for money. Final straw was reintroducing roaming charges & removing free Go Roam. You forced me into the arms of @O2 xxx
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Charles Roskilly
(@CharlesRoskilly) reported
@O2 Hi o2, I sent a DM a few hours ago. Hope you can help sort this out ASAP.
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Rita
(@planetlaptop) reported
@O2 I have sent a dm. Over 2 days without a phone is no joke. Nobody can seem to resolve the problem and I feel I am being fobbed off.
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Jalata 🇪🇺📖 🌍🥦
(@dysgwraig) reported
@bmay @O2 Are they charging you for holding? We had to pay £20 for an unanswered call to Heathrow parking about a problem of their making.
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Matthew Holton
(@MrMatthewHolton) reported
Hey @O2 I upgraded to a new phone 2 weeks ago and I have been unable to make calls since. Can someone please help
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Johnny Ward
(@onestep4ward) reported
@O2 hey guys, great customer service as always! So now my pay and go sim is alive again, i topped up 30 quid and it auto-deducted it to fulfill my 30 Big Bundle. That's 100GB right? My question is can I use that data freely in Italy and France as if I was in the UK?
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Iona Jane Levy
(@IonaJaneLevy) reported
@O2 service down in London? 4G not working despite having signal bars. Very frustrating, causing problems with work as can’t send emails off phone
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Matthew Holton
(@MrMatthewHolton) reported
@O2 New sim with 5g is in the phone, but 5g auto data has been turned off as per instructions when I spoke to someone earlier via a works phone, I can use all other derives including texts. But calls don’t register. Just fail
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Marc
(@spoise87) reported
@O2 SO30 is there an issue? Very very slow internet despite full 4g signal