O2

O2 Outage Report in Purfleet, Borough of Thurrock, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Purfleet, Borough of Thurrock, England 12/05/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent O2 outage reports came from the following cities: London, Ilford, Bexleyheath, Poplar, Romford, Erith and Orpington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomIlford Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • aktyrrell Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • mrshavers Catriona Hepburn (@mrshavers) reported from Eltham, England

    Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out

  • B_Heer84 Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • ludlow_jimmy Jimmy ludlow (@ludlow_jimmy) reported from Bexleyheath, England

    @O2 Not only has the network got worse but the competition's are useless, 5 years of entering everything and not a thing , what a waste of time

  • amnajanine 𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • ninac_x N I N A (@ninac_x) reported from Crayford, England

    @crofty52 @VodafoneUK @O2 O2 are just as shit! EE is where it’s at

  • Gray1410 Sarz (@Gray1410) reported from Swanley, England

    @O2 service has been pants today since 3:30pm no 4G at all.

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @strawbyazoo I’m sure you would if you couldn’t make or receive calls at your home for 3 months and @O2 couldn’t give a shit.

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • aimeedufffy Aimee (@aimeedufffy) reported from Sutton at Hone, England

    @DaniMcgrellis @O2 I had to reset network settings and restart the phone, then it worked but it’s playing up again!

  • claireelizabxth Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 Got better service abroad than I do at home🤪from @O2. That pesky old mast in DA15 is still causing problems. But hey I’m only a paying customer. Nothing back from Mr Baldwin in the Execs office except a holding’ I’ll get back to you’ mail.

  • beccicourt Rebecca Court (@beccicourt) reported from Rochester, England

    @O2 @XiaomiUK A new phone would help the new me be even better

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • Tarynenicol Taryne_she_runs (@Tarynenicol) reported from Rochester, England

    Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru

  • DavidZachary_ David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • dblooman David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • WeatherLondon Weather London (@WeatherLondon) reported from Bexleyheath, England

    @O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Earl_67 Earl Dawkins (@Earl_67) reported

    @O2 I have never had a problem with 02 until today and I am fuming. They’re making their problem my problem and it will impact my credit rating negatively. I’ve changed my billing date and I have since been billed pro rata only to start being harassed since this morning

  • _J_A_D__ JAD (@_J_A_D__) reported

    @O2music @O2 will you be checking phone numbers for o2 priority ticket holders to @blink182? As it’s sold out but so many tickets are for sale. Or do you support the scam that is happening by not doing anything? #blink182

  • angel_jackapoo ally pally (@angel_jackapoo) reported

    @O2 I cannot call anyone unless via WhatsApp audio, network map says all working fine?

  • ealingowl John Drabble (@ealingowl) reported

    @O2 tried sending you a direct message about the issues I’m having. You’ve ignored it. Can’t get anyone in your customer service department to sort it. Useless.

  • Earl_67 Earl Dawkins (@Earl_67) reported

    @O2 this is a problem that needs to be sorted fast or else I’m off. I’m feeling very disgruntled at the moment.

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.

  • andyrennie Andy Rennie (@andyrennie) reported

    .@O2 Once again Tq1 has no service with O2, only works when they want it too……..time to do the same with paying my bill, cancel the DD and pay when I get mobile coverage

  • YOMAISAH . (@YOMAISAH) reported

    @O2 No one has been in touch and I’ve called to chase. I really need this fixed asap. How can I escalate this?? The moment my contract is up next year you’ll 100% be losing me as a customer.

  • GilbertGreen64 gilbert green (@GilbertGreen64) reported

    @EnglandRugby @autumnnations @O2 And how many of those were broken be Eddie himself ?

  • PixelSaurusNFT PixelSaurus™ 🦖 15% MINTED! (@PixelSaurusNFT) reported

    @O2 @Macgregor11 This isn't true. We ordered on 9th September and it said 3 weeks. Been messed around by customer support in DMs with copy and paste answers. On week 5 now and still no watch... Over 10 years customer loyalty, too.