O2 Outage Report in Northolt, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Northolt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Northolt, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Barnet, Kensington, Muswell Hill, Bushey, and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 18 hours ago |
|
London
|
Phone | 20 hours ago |
|
Hammersmith
|
Internet | 21 hours ago |
|
London
|
Phone | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
London
|
Wi-fi | 3 days ago |
Community Discussion
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O2 Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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T é y 🌺💜 (@TeyLove_) reported from Islington, England@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Nick Shuttleworth (@nickshuttle) reported from Ealing, England@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from Camberwell, England@O2 Tried that. Unfortunately because of when I took out my last contract (just before you changed your terms) I’m stuck with this old handset until I can pay off £700 remaining on device. Shame as the new amazing iPhone camera would help my burgeoning photograph business massively.
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des (@des700) reported from Camberwell, England@O2 I have no data. Have upgraded to unlimited but cannot add bolt ins until the upgrade arrives. Why? I need data for work. Please help
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Aled Smith (@AledSmith) reported from Camden Town, England@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Tom Mytton (@TMytton90) reported from Wandsworth, England@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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des (@des700) reported from Camberwell, EnglandHey @O2 ten year customer here, I have no data for 8 days after upgrading to unlimited data because I need data. I need data. What can be done? I will be looking for a solution elsewhere if you cannot help.
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Lexi Beqiri (@lexibeqiri) reported from Barnet, England@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Woody (@Borehamwoodbine) reported from Borehamwood, EnglandIn over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Ari Gork (@arigork) reported from Barnet, England@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Ari Gork (@arigork) reported from Barnet, England@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Award Winning Indian (@LimeIndianRest) reported@O2 I have been trying to call you all day and spent nearly 2.5 hours in the queue trying to get through and finally when I did you cut me off !!! Pls can someone call or contact me pls regarding lost SIM card. Just joined o2 and not the best service !!
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Jamie Pearce (@albwin05) reported@O2 how do I cancel my contract?
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v mwenye (@vic101072) reported@O2 O2 has poor customer service and will never resolve a complaint, I have o2 , never to take a contract with them. They have mistreated me. Theydefended incompetent staff , instead of retraining them. Thick before you get a contract with them. That's my review.
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Alex (@Alex74627783) reported@O2 I need to speak to someone as I recently joined O2 via MSE offer, and now you’re overcharging me on wrong tariff, and it’s impossible to get through to you on chat or via phone 202. Please help
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Paul Lewis (@paul_a_lewis) reportedTotally useless customer service @O2 tried to call you 3 times today for order update, automated tel system has me running in circles
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corby macdonald (@corbymac) reported@O2 But, you cannot get the system to work that way! If I want anything else but, to pay the monthly payment online it just defaults to hanging up and a message saying bye! Not even the option to speak to someone! This isn’t good enough for service
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(Keep It Simple) (@Bart1991Oliver) reported@O2 I get multiple phone calls from O2 every week, and I think most of them are scams. Made me so suspicious I think I even put the phone down on a real person who actually works at O2.
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LHOWARD (@carpediumum) reported@O2 Please can you help I cannot seem to use 3 or 4G in France it was fine in Amsterdam but not here 🤔 please can you help urgently
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Matt Parker (@nowtwithkids) reported@O2 @debs_black My wife has had the same issues Debbie she has got through after waiting an hour twice only to be cut off by signal or by an operator. What’s going on @O2 weren’t you supposed to be one of the best. My wife took 3 days to get set up and has now had her phone cut out regular
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barbie doll ✨ (@barbsladkova) reported@leermarkham @StaceDeRoeper @O2 I even went into the store and somehow, when trying to help, the employee locked me out of my account…