O2

O2 Outage Report in Northolt, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Northolt, Greater London, England 01/17/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Northolt, Greater London, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, City of London, Croydon, Ealing, City of Westminster, St Albans, Southall, Wandsworth, Paddington, Fulham, Hayes, Islington, Hounslow and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomCroydon Total Blackout
United KingdomEaling Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • LynseyWhite2 Lynsey White (@LynseyWhite2) reported from Wandsworth, England

    @O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • hannahmjoness Hannah Jones (@hannahmjoness) reported from Camberwell, England

    @O2 your 3G service in London is actually a joke

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • johnsheppard71 John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • AikSaath Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • HopeVonJoel Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England

    @O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness

  • Primrose_Hikwax Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • tanfish38 Tanya Fisher (@tanfish38) reported from Chesham Bois, England

    3rd day with no signal @O2 🤬

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • scoobie1969 pbo (@scoobie1969) reported

    @O2 hi - is there a problem with the MyO2 app? I’ve been trying to access it for a few days but it won’t load. I’ve also tried accessing my account through the website - again, it won’t load.

  • StinsonTheatre David Stinson FRSA (@StinsonTheatre) reported

    @simonkidwell @VodafoneUK Vodafone are the worst company I’ve ever dealt with! I’m now with @O2 and they are brilliant!

  • EggMardy Mardy Egg (@EggMardy) reported

    @O2 Issues are everywhere. I DM’d you but your responses seem much slower there

  • 25_lfc . (@25_lfc) reported

    @O2 Hi. Do you have a live chat service on your website?

  • CraggleMiester lawsville (@CraggleMiester) reported

    @O2 @RobAPollard That can have a material effect on their decision. The initial contract was signed under other terms. Can we cancel without penalty?

  • Felicity_Jane86 Felicity Jane (@Felicity_Jane86) reported

    @O2 upgraded my phone. But #o2recycle isn't recognising my order number as a promo code. Can you help?

  • Sly1036 Sly (@Sly1036) reported

    @O2 I'm not happy with my network coverage. 4G/3G/2G

  • marpat64 Mark Patrick (@marpat64) reported

    @O2 - are we ever going to get SMS added to your WiFi calling service? Seems every other major service provider offers it, but you! Apparently you're offering it 'sometime in 2021'. Is it possible to confirm when?

  • __jnnfr__ Jen (@__jnnfr__) reported

    @O2 does anyone ever answer the phone? Been trying to contact customer service for over an hour 🤯

  • rachwheatleyx Rachel Wheatley (@rachwheatleyx) reported

    @O2 customer service is diabolical. I have waiting 4 weeks to receive a manager call back and have wasted time calling to chase 5 times. Now after 45 minutes on the phone, still no resolution to my dispute. Ridiculous