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O2

O2 outages and service status in Northolt, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Northolt, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 40% Internet (40%)
  • 40% Total Blackout (40%)
  • 20% Phone (20%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Northolt, England

The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, Wembley, Uxbridge, Greenford, Wealdstone, and Kensington.

CityProblem TypeReport Time
Hammersmith Total Blackout 9 days ago
Hammersmith Internet 14 days ago
Hammersmith Phone 19 days ago
Hammersmith Internet 19 days ago
Stanmore Total Blackout 23 days ago
Hammersmith Internet 1 month ago

Community Discussion

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O2 Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Stefan_baisden
    Baisden ๐Ÿ“ธ๐ŸŽฅ (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, Iโ€™ve completed the order for my iPhone 11 Pro this morning ๐Ÿ˜€

  • esrose2003
    Liz Rose ๐Ÿ˜ (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • AlisonBurnsy
    Alison Burns ๐Ÿ’ƒ๐Ÿป๐Ÿ’‹ (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and itโ€™s saying zero balance but I canโ€™t call use my internet or text I need my phone and I canโ€™t get through to anyone to sort it pls message me to helpยฃ

  • ukcomic
    Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes Iโ€™ve had the iPhone since the 3G and never had this before

  • davidchow
    David Chow ๐Ÿ“ถ (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • ladidalimey
    david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wifeโ€™s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • ElaineHenesy1
    Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the ยฃ500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • misterscoop
    Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • ShahlaaTahira
    ๐Ÿ’Ÿ (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful Iโ€™ve had emails and texts saying I owe my bill and I checked through my App and I donโ€™t owe anything. #FraudAwareness

  • mesner5
    Mark Esner (@mesner5) reported from Borehamwood, England

    @O2 been with you 10+years you have my money each month never had anything in return

  • RadarRadar
    Alan R Adair (@RadarRadar) reported from Hounslow, England

    @O2 Hello O2 Been a customer for 20 years or more and paid all my bills. Itโ€™s a shame to lose two accounts because of a data charge that, while you may regard as valid, seems unreasonable. Also, โ€œ5 to 6 days if you submit a complaint emailโ€ is not an acceptable response time.

  • TaniaAlcor
    Tania d'Alcor #FBPE ๐Ÿ•ท๐ŸŸ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ช๐Ÿ‡บ (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • ZainAdeola
    Adeola Zain (@ZainAdeola) reported from Wealdstone, England

    @O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Hounslow, England

    @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue Iโ€™m so tempted to cancel cause this stupid system keeps just hanging up on me and itโ€™s been 3 days since I requested they transfer my numberโ€ฆ not great

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamie_LEC
    Jamie (@Jamie_LEC) reported

    @O2 Yh it was We got through on phone and said disability is now sold out so my daughter had miss out because of the website not working

  • BritsB4Boats
    ๐•ฝ๐–Ž๐–ˆ๐–๐–†๐–—๐–‰ ๐•ญ๐–”๐–”๐–™๐– ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฌ๐Ÿ‡ง (@BritsB4Boats) reported

    @O2 Thanks for nothing. I still havenโ€™t heard from you. ******* shocking โ€œcustomer serviceโ€

  • SEAMAC_VALET
    SEA-MAC VALET (@SEAMAC_VALET) reported

    Seriously @O2 turn off 5G as it obviously doesn't work in #Wishaw #NorthLanarkshire

  • benjaminlfc
    Benjamin Webster (@benjaminlfc) reported

    @Stephen1494712 @O2 Have the same issues with the payment system, the app and the website very rarely works and when if you do even manage to get to the card details/apple pay page it either knocks the payment back or says Apple Pay isnโ€™t available

  • debbiegaunt
    Debbie Woodburn (@debbiegaunt) reported

    @dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.

  • MishehooA
    Misha Hoo (@MishehooA) reported

    @arokorol @O2 Receiving a "Welcome to Palestinian Authority" message at Ben Gurion Airport happens bc your phone connects to the strongest available signal, which can sometimes be a Palestinian network tower located in the nearby West Bank, rather than an Israeli one. NothiNothing malicious.

  • frannyporter
    Fran (@frannyporter) reported

    @O2 @dermothill11 Can't he's got no signal

  • Stephen1494712
    Stephen (@Stephen1494712) reported

    @O2 Finally got it sorted. You guys need to fix your payment system, the email verification for login doesnโ€™t work properly and when login finally works it automatically attempts to take payment on whatever wallet shows then fails. Then login has to be attempted again. And fails.

  • BritsB4Boats
    ๐•ฝ๐–Ž๐–ˆ๐–๐–†๐–—๐–‰ ๐•ญ๐–”๐–”๐–™๐– ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ฌ๐Ÿ‡ง (@BritsB4Boats) reported

    I strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @O2 You are an absolute disgrace of a company. You have lost a long and supposedly valued customer. I am calling you out for what you are, a shoddy, scam organisation. Utterly disgraceful bunch of charlatans.