O2

O2 Outage Report in Northolt, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Northolt, Greater London, England 12/18/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northolt, Greater London, England

The most recent O2 outage reports came from the following cities: Southall, London, City of London, Wandsworth, Paddington, City of Westminster, St Albans, Fulham, Hayes, Islington, Hounslow, Surbiton, Croydon, Hammersmith and Wembley.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DRM5515 Dan M (@DRM5515) reported

    @O2 How has that happened, your app crapped its pants virtually all day. Piss poor company.

  • _34anderton Emma (@_34anderton) reported

    @O2 @O2 your service today for us loyal customers is just as shocking as your service is on a daily basis! Absolute crock of ****!!. The app hasn't even allowed me or 4 family members on!! You should be embarrassed of your once again shocking service 🖕 #O2customerservice

  • weldrake13 James Weldrake (@weldrake13) reported

    Wonder how many tickets for Peter kay actually got sold via @O2 priority app today, vs how many got sold by people just going direct to the outsourced website and adding a query param in the URL to make it think they were o2 priority. **** way to verify priority status. ****.

  • ASalter73 Amanda Salter (@ASalter73) reported

    @O2 Absolute rubbish. The site has been down ALL DAY…. The app has been on a refresh. Not impressed

  • RobPreston909 Rob Preston (@RobPreston909) reported

    @O2 How is this possible? How can you advertise priority tickets and the vast majority not being able to purchase and then state you have sold out. Awful service and to top it all your lame bot responses to everyone’s replies show a distinct lack of consideration.

  • alc2812 Ashley Care (@alc2812) reported

    @O2 And I’m a genuine O2 customer who will not be selling them on. Got 2 and I will defo be going as I had tickets to his last tour that was cancelled

  • kirstyc118 Kirsty (@kirstyc118) reported

    @O2 Absolutely ridiculous service today. I still can't get into the priority app after 12 hours of attempting it! You must have known the demand would have been phenomenal. The guy hasn't toured for 12 years!

  • Raverbaby90 MRS R4VERB4BY (@Raverbaby90) reported

    @O2 Sold out?? Sold out???? Not even managed to get on the app since 9.45am! How ******** have u Sold out??

  • AnneBlackshaw Anne Blackshaw (@AnneBlackshaw) reported

    @peterkay_co_uk @O2 @virginmedia hang your heads in shame for what’s taken place today. I hope there’s an investigation into this. Advertising to customers about priority access then leaving them out to dry while touts and bots hoover up all the tickets while the app is down 👌🏻

  • wrongfuelUK Wrong Fuel 24 / 7 (@wrongfuelUK) reported

    @O2 How’s this possible when the priority app is still down??? 3 of us have O2 priority and none have been able to access it since 8.30 this morning. Absolute Shambles! Was told I’d get a call back when I flagged this to you this morning - still waiting ????