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O2

O2 Outage Report in Northolt, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Northolt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Northolt, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, City of London, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Barnet, Kensington, Muswell Hill, and Bushey.

CityProblem TypeReport Time
Kingston upon Thames Wi-fi 1 day ago
City of London Internet 2 days ago
London Wi-fi 3 days ago
London Phone 3 days ago
Hammersmith Internet 3 days ago
London Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • hedaramusic
    hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • J5752x
    Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • KevinWNewman
    Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • markh4780
    Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • martinkay11
    Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Sheree_Kirby
    Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • sladey66
    It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt_Collihole
    Collihole ® (@Matt_Collihole) reported

    @SkyHelpTeam doing a night shift from home and you have taken my service down. This is not ideal! You could have sent out an email to those affected by this so I could have made other arrangements. Having to use my phone as a hot spot so hoping I don’t go over my data! @O2

  • SomeguyLondon
    Rob V (@SomeguyLondon) reported

    @O2 your customer service is absolutely atrocious. How can I speak to a human being once I’ve called 2202? Just a million and one automated messages. Disgraceful.

  • niglowe
    nig (@niglowe) reported

    what ******** is that blue skating bollox supposed to be??? #O2advert @O2

  • tentclem
    Jayne♀️🌿 (@tentclem) reported

    @O2 On my wishlist is for the network in my area to actually work (Hove BN3) - there's been an outage since Monday and engineers are apparantely "working on it" but I've not been able to make or receive calls this whole time

  • Samgall
    Fizzy Sam (@Samgall) reported

    @CJSR1992 @EE @O2 How you finding the network?? I’ve just left EE for a sim only contract with O2..

  • Mrs_A_2019
    Helena (@Mrs_A_2019) reported

    @O2 is there any chance of issues in S35 being sorted any time soon? I'm urgently needing to use my phone and been unable to make calls or receive texts all week! Engineer waiting for parts was a message on the update but quite frankly its not good enough.

  • runexheart
    Becca (@runexheart) reported

    @O2 @NSPCC NSPCC does nothing to actually help children - all money that goes to them go to raising "awareness". Choose your charity partners better!

  • barrijones73
    Barri Jones (@barrijones73) reported

    @O2 Yesterday I requested to retain my old mobile number and transfer the number to a new O2 contract. The number that I wanted to keep has now been disconnected and the number that I don’t want is Operational. What is going on O2? I have DM’d you twice with no response. Help me!

  • KatKidby
    Katherine Kidby (@KatKidby) reported

    @O2 Last week I switched from @Vodafone to @o2. After a week of misinformation, spending half my time in a queue to your customer service to rectify your mistakes and no internet outside my home, I’m switching back. AVOID O2 AT ALL COSTS.

  • MUFCTidy
    Josh⚽ (@MUFCTidy) reported

    @O2 I haven't had any service or access to my data since 9th November? Can someone help me