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O2

O2 Outage Report in Northolt, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Northolt, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Northolt, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Croydon, Barnet, Kensington, Muswell Hill, Bushey, and Thornton Heath.

CityProblem TypeReport Time
City of London Internet 11 hours ago
London Wi-fi 2 days ago
London Phone 2 days ago
Hammersmith Internet 2 days ago
London Phone 3 days ago
Hammersmith Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • J5752x
    Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • markh4780
    Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • Brunts1980
    Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • martinkay11
    Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • sladey66
    It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • Sheree_Kirby
    Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • KevinWNewman
    Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • siegeism
    siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kldownham
    kirsty downham (@kldownham) reported

    @O2 hi is the myo2 upgrade section down? I'm trying to upgrade my mam's phone (as I can't get to store) and keeps coming up with site can't be reached.

  • marksegal
    Mark Segal (@marksegal) reported

    @O2 Hi, I just upgraded my phone to a different network provider but need to unlock my old phone. I can’t do this online any more as I have been locked out of my o2. I tried calling but couldn’t get to speak to someone. Can you help with this?

  • HollyR88
    Holly Robinson (@HollyR88) reported

    @O2 My phone is never off. So as soon as I get 4g I'm pretty sure I should get the notifications!? I get app notifications so why not texts or voicemails!?

  • michael1angley
    Michael Langley (@michael1angley) reported

    @O2 Maybe answer your phones because when I need to talk about my bill I get palmed off by your automated service

  • anneknape
    Anne Knape 💗💅🏾 (@anneknape) reported

    @O2 hands down have the worst customer service I’ve ever come across 🥴

  • c4rdbo4rdf5h
    Samuel Melrose (@c4rdbo4rdf5h) reported

    @O2 I gave you my PAC code yesterday, over the phone & online, to switch my number from Sky to you. Both methods said I should get SMS confirmation, then should have lost signal this morning if it was going ahead. So far I’ve had nothing... Any idea what’s going on?

  • VictoriaCooke10
    Victoria Cooke (@VictoriaCooke10) reported

    @O2 Hi, I’ve had intermittent telephone signal for a while and this week has been terrible. Done a service test today and your website says you’ve removed a mast in my area and you’ll update me mid-April. I’m sorry but I’m paying monthly for a service I cannot use. Please advise.

  • GenieMarie_
    Genie🖤 (@GenieMarie_) reported

    @O2 @DisneyPlusUK What do i have to do to gain an email of my proof or usage? Since Monday I've been told it will take 24hours for an email to be received. Ive called. Sent complaint. Spoke on live. Called 4 times. Been told an escalation will be made. Still NOTHING. Its just an email??!!!?!?!?

  • bdublll
    Addobea (@bdublll) reported

    @O2 why are you so ******* **** all the time. No signal so ******* often.

  • julia_burrell
    J Bizzle (@julia_burrell) reported

    @O2 Hiya, have sent a DM data about to run about, please can you help me!