O2 Outage Report in Northolt, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Northolt, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, Thornton Heath, Barnet, St Albans, Hounslow, City of London, Chesham, Harringay, Ealing, Slough, City of Westminster, Kensington, Worcester Park and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Paddington |
Phone | |
| Paddington |
Phone | |
| Thornton Heath |
Phone | |
| Barnet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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wife seeker
(@Kewjonrichard) reported
@O2 @OakNational If you got time take to social media Web sites leave the truth a out what o2 is trying to do silence people and stop what they all basic pay and go and force to contracts for what is a very basic service
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Narinder Singh
(@NSP55) reported
@Craig_bellshaw @O2 @Pennie_J_H It's true, their upgrades were awful - it's like they want to punish customer loyalty rather than reward it, so bizarre. Glad I've left them.
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Frans Lytzen
(@flytzen) reported
@O2 Please stop texting me *every single day* at all hours to tell me my number does not support visual voice mail. I don't care, I don't want to look on your website. This is just endless spam, *please* stop it. Blocking your number, sadly, doesn't work 😭
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@SumitSatsangi @O2 @EE Yeah they have been so far so I hope they don’t let me down now I’ve been singing their praises as well 😬
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Andrew Orton
(@andreworton) reported
@O2 I'm trapped in a Kafka-esque nightmare. I'm trying to update my address on O2 website so I can buy a new phone because my old phone is broken. It sends a code by text message. I can't access this text as my phone is broken! Customer Services can't help. Please can you help?
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TuppenceHapenny 💙
(@Pennie_J_H) reported
@NSP55 @Craig_bellshaw @O2 What infuriates me is you can’t downgrade - I took out a 20GB data tariff for when I needed to access work emails etc when I was able to travel for work. Now I’m home based, no signal, I’m paying for data I can’t use but there’s no point reducing as it won’t reduce costs. 1/
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Rath ✨
(@Rath0X) reported
@O2 All youre gonna do is look at your service checker lmao
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wife seeker
(@Kewjonrichard) reported
@O2 @OakNational So far here is update of o2 support. Mast is broken we are, waiting spares been 8 days. Not need spares it's congestion. Yes it's busey 24 hours a day so lea e if you don't like it
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TuppenceHapenny 💙
(@Pennie_J_H) reported
@NSP55 @Craig_bellshaw @O2 In fact nowadays my phone is little more than a handheld mini tablet using my home broadband. With no signal here, I can’t use it for calls or browsing on mobile data!
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Adam James Cain
(@adamJamescain92) reported
@O2 promise you one thing on a call and then don’t deliver, had nothing but issues since getting this phone