O2 Outage Report in Northolt, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Northolt, Greater London, England
The most recent O2 outage reports came from the following cities: London, Ealing, Slough, City of Westminster, Thornton Heath, Harringay, Chesham, Kensington, Worcester Park, St Albans, City of London, Wandsworth, Kingston upon Thames, Camden Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ealing |
Phone | |
| London |
Wi-fi | |
| Slough |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chels ❤️🩹
(@chelsea15195152) reported
@O2 can you help me? I’ve had trouble paying my bill due to an issue on your end. I’ve called, emailed, messaged and been to an o2 shop and had no help. Everyone I’ve spoken to has said because I took it out online it has to be payed online, but how can I do that when it will not
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Laura Thomson
(@wkendwonderlust) reported
Anyone else having problems with @O2 when abroad? My plan is unlimited data and calls when in the US & twice now my phone has been blocked from making and receiving calls to UK numbers and I am being charged additionally for intl calls when I can make them. What is going on?
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Nick Welham
(@NickWelham1) reported
@O2 I used my phone's PAC code so I could keep my old number - but phone is still saying no network - though my number shows on the MyO2 website? What do I need to do?
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Chris Wilcox 🌻🇺🇦
(@wilcochris) reported
Good to see that @O2 and @zeninternet @ZenInternetHelp are taking my complaints seriously by ignoring them. Duly noted. Ofcom complaint incoming.
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TEESH🤍
(@LeonieTee__) reported
Paying insurance on a phone I no longer own. @o2 are actually teefs. Can’t remove it without calling. Never answers the phone like wth
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❥
(@Niaa_x) reported
so @o2 customers can’t access @MercedesBenz me app. Please o2 tech team fix this asap! 😩
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Rebecca Kania
(@RebeccaKania94) reported
@O2 How can I log a formal complaint with you. I've been without any mobile data for at least 3 weeks already with an update given today saying the next update will be 25th April!!! This is completely unacceptable and I should not have to pay for a service I am not receiving
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Diane
(@Dwhitehouse1980) reported
@O2 Imagine being with @O2 a few months and still not able to get om the o2 app a d having to call many times only to get told its a technical issue and a technician will call within 24 hours and 3 weeks later no call 🤔
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Wolfpac Mav 💎
(@MavToTheMoon) reported
@O2 I have had no signal/data for weeks now across the south east london area, compensation is due
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chris rose
(@barbados10) reported
from
Southwick, England
@O2 I have spoken to store and found out it was collected Tuesday, they believe that it will be a replacement, can you give me some timescales on this please as due to medical needs I am lost without my watch, I would add it has never functioned correctly since December!