O2 outages and service status in Northolt, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Northolt, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northolt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at O2
O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northolt, England
The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 28 days ago |
|
Hammersmith
|
Internet | 1 month ago |
|
Hammersmith
|
Phone | 1 month ago |
|
Hammersmith
|
Internet | 1 month ago |
|
Stanmore
|
Total Blackout | 1 month ago |
|
Hammersmith
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Rose Hinds (@RoseHinds) reported from Kensington, England@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Woody (@Borehamwoodbine) reported from Borehamwood, EnglandIn over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, EnglandDear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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لويد سا (@iLloyd_Sa) reported from Hammersmith, England@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Robert Valentine (@NeedMoreTea) reported from Kensington, England@O2 I get masts break down etc, but two weeks is quite a long time.
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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James Vertigan (@jamesvertigan) reported from Ealing, England@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandIf your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rugbybloke 🇪🇪 🏴🌹 (@DelBoy80s) reported@damienquirk @EnglandRugby @O2 Lazy argument to say he is poor in defence.
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Graeme Nason (@GraemeNason) reported@O2 please can you DM me or explain why I’ve been waiting 3 weeks for my online account to be unlocked ? I’ve only called 3 times to fix and each time promised it’ll be fixed within a couple of days
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I.C (@IanCockerill2) reported@O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.
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South Coast Commuter (@CS_Hants) reported@O2 I appreciate the swift response. However, my experience of your network is that I don’t get 5G more than I do. I have been with BT Cellnet->O2 since my first mobile (save for a few months when I had to use my employer’s preferred network), I shall be moving at the earliest chance
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brian mcmillan (@brainmcmillan) reported@O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".
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SRao (@leelamalur) reported@O2 appalling service. Cannot access online account, held on the phone for over an hour and cannot make payment either? Now you issue a penalty for non payment! Cant wait to quit the contract.
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Jen (@JRY1998__) reported@o2 you see your network is a joke
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Glen & Jo (@LashbrookLushes) reported@O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic
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nikiloveshexie (@nikiloveshexie) reported@O2 can you help? I’ve tried a few times to swap my SIM card from o2 to virgin Megvolt deal and it’s so complicated. I’ve followed the instructions and called a few times but now it’s locked me out for 30 mins! Help!
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EnochR (@NRSmith167) reported@O2 Why is it that when we text PAC to 65075 from our mobiles you never send it and cause us to ring you.