O2 Outage Report in Northolt, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northolt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Northolt, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Barnet, Kensington, Muswell Hill, Bushey, and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 15 hours ago |
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Internet | 18 hours ago |
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Wi-fi | 2 days ago |
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Total Blackout | 2 days ago |
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Internet | 3 days ago |
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Internet | 6 days ago |
Community Discussion
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O2 Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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imad el maoed (@imad_el_maoed) reported from Paddington, England@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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Colin Shaw (@ColinShaw_CX) reported from London, EnglandUnbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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MRS (@TweetMRS) reported from Camberwell, England“The idea of customer ownership feels a little arrogant. You have to champion the customer, put them first, and be authentic, but I’m not sure that means ‘owning’ them.” @JessicaJSalmon from @o2 on the future customer. #MRSlive
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Fr Chris Phillips (@phillipsc) reported from Camden Town, England@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Paul McCaffrey (@PaulMacca1976) reported from Islington, EnglandPeople be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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logan (@loganwicke) reported from Lambeth, England@O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..
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Joeachilles.com (@JoeAchilles) reported from Denham, EnglandMother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Lyndall (@LyndallAnn) reported from Ealing, EnglandOne thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Lukas DiSparrow (@LukasDiSparrow) reported from Camberwell, EnglandI wanted to ask chat support at @O2 IS IT POSSIBLE TO UNLOCK MY OLD PHONE. The idiot spent 45 MINUTES just asking ME security questions. STOP WITH THIS UNGA BUNGA CUSTOMER SERVICES. 45 MINUTES of bullshit and not one answer WTF. ******* morons.
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Daphne & Jake (@madamdaphne) reported from Camberwell, EnglandHello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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mark cording (@sparkloaf26) reported from Barnet, England@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Tom Quinn® (@TomTheProducer1) reported from City of London, England@FelicityHannah @O2 network capacity will quickly become the story of WFH and could spark the revolution
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Jeff Stevenson (@ukcomic) reported from Hillingdon, England@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Jade Wheatley (@JadeWheatley_) reported from Paddington, EnglandHad a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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Dré (@daktadre) reported from Merton, England@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandSo now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Tommy Pickles (@DJTommyPickles) reported from Camberwell, England@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England@O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Smithy (@gobshitechris) reported@wheresnicktoday @O2 I’m with EE and haven’t had a problem all weekend 😝
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Squeaky (@SqueakySays) reported@O2 I urgently need to speak with you as well - it’s 4 days now, with 2 O2 phones and NEITHER of them active with a signal. A change of contract/sim really shouldn’t be this hard, especially O2 to O2 🤬🤬
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Kat (@Kat71645262) reported@O2 am I not able to speak with customer services today? I just tried calling 202 and the lady said sorry we're not here today?
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Yvette Marie (@YvetteM94) reported@o2 why am I paying £40 a month and still can’t get signal! What is wrong with your network?
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Al Smith (@htimsAJ) reported@O2 how do i go about cancelling my contract. Your service as it stands is pathetic. I Pay for 5G and never get any internet service. A total failure on your behalf to provide the service in which i pay for.
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Legxy (@LegxyTTV) reported@O2 if i dont have a priority ticket but on the o2 network will i still get fast track access with a standard ticket
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john (@jhargie4) reported@O2 @o2 @LutzSchueler spoke with complaints team who was more interested in telling me I’ve received discount I was not entitled too rather than addressing my complaint. He’s apparently sending my deadlock letter so I can raise with the ombudsman after he removes my discount
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Jamie Wildman (@JWildman1990) reported@O2 @DPDgroup_news ordered a new phone Friday, next day delivery. Surely this should’ve been delivered Saturday. DPD are atrociously bad for deliveries I am not happy! It’s been in the Birmingham hub since Friday and hasn’t moved as of yet! Fuming
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Rose Chilcott (@rcat35) reported@O2 I am a new customer and struggling to get signal on my phone. I'm getting a lot of emergency calls only and rarely get Internet. Its the worst network I've had. Not happy
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vix (@lil_washyu) reported@O2 @O2 disgusting customer service! Had multiple contracts with you for years never missed a payment… Daughters contract phone seized by police for a grooming ring investigation last year. O2 wouldn’t freeze account as connection needed to remain live…