O2 Outage Report in Northolt, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Northolt, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northolt, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Northolt, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Croydon, Barnet, Kensington, Muswell Hill, Bushey, and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 46 minutes ago |
|
London
|
Phone | 3 hours ago |
|
Hammersmith
|
Internet | 4 hours ago |
|
London
|
Phone | 1 day ago |
|
Hammersmith
|
Internet | 1 day ago |
|
London
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Brett (@brettriot) reported from Camden Town, England@O2 I accidentally used my priority access for o2 venues when I didn’t mean to, can you help me get it back?
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Lord Bartlett-Davis (@BartlettDavisUK) reported from Kensington, EnglandThanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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NAIJA BOI (@MANLIKENAIJA) reported from Islington, England@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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David T Kinnear (@dkinnear) reported from Camberwell, England@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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A dollop of kindness (@Pretty_Gorge) reported from City of London, England@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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John Francis William Apted (@SwissFrankIsGon) reported from Kensington, England@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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fiono (@ksjsowhat) reported from Barnet, England@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise (@cityposer) reported from Kensington, England@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈 (@Kierbro) reported from London, England@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Loulou✨ (@LouiseLandamore) reported@O2 Hi just had a call from 0344 826 0202 is this you guys? I'm waiting on my upgrade and can't answer the phone as the speaker has broken on mine,hence the upgrade.
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Jim Connor (@JimRConnor) reported@O2 click & collect upgrade Fulham Broadway. Called store to check collection. Hadn’t got my order. Called 202. Told store had my order. Cue 3 more calls to store and 202. 202 says cant cancel and reorder for home delivery. Store says they can’t give me a phone. What now? Woeful
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AllurinAssassin (@AllurinAssassin) reported@O2 I have done all the trouble shooting. I dont understand why I can not get network access. Tryin to get in contact with your company is so frustrating. To have 10 plus days to then have it again. My mother is 82 and I cant call without a network!
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Chris Carter (@the_sarge1984) reportedI like Southport, I really do, but the phone signal our here is really poor on @O2. Can hardly get enough signal strength to send a tweet Can't watch vids or see pics Youtube is a no go. 😔
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Adam Griffiths (@AdamGrif1) reported from Penycae, Wales@wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼
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Richard Maxey (@richtmaxey) reported@Phil_Gooch @O2 I’m on ecotalk (same people as Ecotricity). They use EE network and seem to be pretty good. Profits go to eco causes.
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Mol (@molmister) reported@O2 I pay nearly £40 a month for my phone and airtime, yet I can’t get my data in half of the places I go in Torpoint and it’s even worse when I go to Plymouth, absolutely shocking how poor the data is
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AllurinAssassin (@AllurinAssassin) reported@O2 can someone please explain why I had a whole week and a half of no network because of you guys fixing stuff to then again having no network! I have a mother in hospital that I need to call daily! Im in Chesterfield and I want answers but seem to not get any?! Disgraceful!
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TimoFK (@timoFK) reported@O2 Absolutely no signal at home or in the nearby area, neither corporate or personal mobiles. This is unacceptable. @O2 is not providing an acceptable telecoms provider service and fulfilment of your airtime contractual obligations. Paying for no service yet you take money monthly!
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John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?