O2 Outage Report in Mayfair, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfair, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mayfair, Greater London, England
The most recent O2 outage reports came from the following cities: London, Poplar, Hackney, Muswell Hill, Bushey, Hammersmith, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Hounslow, City of London and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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A dollop of kindness
(@Pretty_Gorge) reported
from
City of London, England
@creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Langers
(@Langers1981) reported
Unless you want my two year old to clear all the shelves and racks of phone cases I think I better go I thought this overly pushy domineering approach to sales died out along time ago Suffice to say I went to the nice local shop two doors down and in and out in 3 minutes @O2
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Sarah Sinclair
(@SarahSinclair29) reported
@o2 you are a disgrace. £16!!! For being in the USA. I’ve not used data text or calls. REALLY?!! Over 10+ years of loyalty. If you don’t refund me I will change to @VodafoneUK !!! This is why I hate my network! 🥺😩🥺😩🥺
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Hailee
(@HaileeBacardi) reported
@O2 I need some help please and your website is not helping, at all. Please help?
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Jen Hutchison 💙
(@JenPjam) reported
@O2 trying to use discount code at snow and rock and it says it doesn’t exist, please help
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† E l l i e †
(@ElliesWellies) reported
@O2 And receive calls, just not in Pulborough. I'm aware of this happening to at least 20 others in the area. Apart from leaving your network, what else can we all do? 2/2
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Christina Taylor
(@barnaclebear) reported
@Langers1981 @O2 Offt I have been a customer for years but their service was bloody awful this year. They messed up my renewal & sent me a new sim I didn’t need and it took loads of calls & arguments to get them to acknowledge the mistake. No apology but I did get compensation eventually 🙄
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Ben Sutherland
(@ben_sutherland1) reported
@virginmedia You can follow your own complaints practice by actually coming back to me within the time frame given. Still no contact from you. I will just go to OfCom with my complaint. They will be interested to know how you are scamming your customers into @o2 contracts.
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Sarah Sinclair
(@SarahSinclair29) reported
@O2 loyal customers. Wow. You are an absolute shambles. I do not need this amount of stress on a trip visiting family. I really don’t. Worst network EVER
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Tony Cann
(@TC47732679) reported
@O2 @O2 is there a reason you are choosing to ignore my complaint? Your phone mast isn't working and your suggestion is to use my WiFi which is not with yourselves. In which case, why am I paying you?
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Elaine
(@thekingelaine) reported
@O2 I have no mobile data signal. I can’t receive texts or make non-Wi-Fi phone calls. What is happening?