O2 Outage Report in Mayfair, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfair, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mayfair, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Ealing, Hayes, Hackney, Epsom, Barnet, Orpington, Croydon, City of Westminster, Feltham, Southwark, Walton-on-Thames, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Ealing |
Phone | |
| Hayes |
Internet | |
| Hackney |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Dowsey 🏆 CHAMP19NS 🏆
(@fbateallthepies) reported
from
Camberwell, England
@O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
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Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Helen
(@hlucye) reported
@O2 hey there, I’m trying to buy a new phone through the website but it keeps saying the card payment didn’t go through and to select a billing address. I’ve tried 2 diff cards. My home and billing address are the same. Are you able to help me with this at all?
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CeccyK
(@owusu_cecilia) reported
@O2 are you guys being serious? my network has been rubbish for the past 1yr and yall have the audacity to increase my bill again? For what exactly? The nonexistent service i use or what?
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PindsLDN
(@PindsLdn) reported
@O2 You gave me a Disney+ Extra that I didn't request nor have activated but now you're charging me every month for it and your App and website won't let me cancel. Your call center is closed - atrocious experience! Please stop taking money for subscriptions I didn't authorise!!
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Claire
(@claireandclaws) reported
@O2 hello! I am trying to use the Priority Disney+ offer for £2 off a month, but both website and app bring me to this page when signing in and trying to get the offer. Can you help?
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Emon
(@iEmonM_) reported
@O2 Hi there, I have a PAC code from you guys but used it on the new network form but it doesn't recognise the PAC code?
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Valerie Forsey
(@forsey_valerie) reported
@O2 yet again no signal!! Said our postcode had a mast out (last Thursday) and it’s still the same. Can’t speak to a human….appalling in this day & age
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Cl🅰️udio ⭐⭐🏅🏆
(@claudinmiranda) reported
@virginmedia @O2 @itvtakeaway Could you help me with migrating my number?
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Helen Cox
(@helenmcox58) reported
@hardrocksniper @O2 Oh no that’s awful to have you phone nicked and then putting up with non service from O2 😞😞 rubbish not what you pay your insurance for
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ConcertJunkie🦉
(@WestlifeDreams) reported
@O2 please help! Lol
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Claire
(@claireandclaws) reported
@O2 Hello, nope I have never had the O2 extra before. Couldn’t find any information just the error message.