O2

O2 Outage Report in Mayfair, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mayfair, Greater London, England 01/31/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mayfair, Greater London, England

The most recent O2 outage reports came from the following cities: Wandsworth, London, Barnet, Southwark, Harringay, Hammersmith, City of London, Croydon, Ealing, City of Westminster, Southall, Bromley, Hackney, Paddington and Enfield Town.

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City Problem Type Report Time
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomBarnet Phone
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • katyhall26 Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • fbateallthepies Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • Marcus_dd1 Marcus (@Marcus_dd1) reported from Southall, England

    @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • Amalik7991 Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TKeellings TK (@TKeellings) reported

    @O2 your ****** ****, sort your scruffy network out. I want my money back

  • MohebRobeel Moheb Robeel (@MohebRobeel) reported

    @O2 I can’t be able to make a call to the customer service, very poor service. I don’t recommend it.

  • leahamph02 Leah (@leahamph02) reported

    Hi @o2 - I attempted a sim swap this morning, it claimed to be unsuccessful - but still removed signal from my old phone. Now I have 2 phones that are useless outside of wifi usages. I have tried turning my phone off and on all day - still no luck.

  • CHazelgrove Claire Hazelgrove (@CHazelgrove) reported

    Brilliant customer service from @O2 today - speedily tried to intercept an item briefly out for delivery in the wrong part of the country, succeeded(!), and proactively suggested a deal to lower my bill each month 👏

  • giofrattolillo Giorgio Frattolillo (@giofrattolillo) reported

    Does anyone know how to get out of a contract early? I’m fed up with @O2 signal and they have no interest in actually fixing it.

  • LMARTIN870 Lee-Martin Salvin (@LMARTIN870) reported

    Please reply to my DM @O2 it's almost 10 hours since you asked me for information and you've not acknowledged it :( also had the phone put down on me twice by customer service. And I'm a new customer. Doesn't bode well

  • MatthewNewbery1 Matt Newbery (@MatthewNewbery1) reported

    @O2 wow go to upgrade to find you can’t deliver the phone for more than 4 weeks? Why year after year do you never have enough stock on an iPhones new release . Contracts donnneeee o2 gonna lose customers to those with stock!

  • MohebRobeel Moheb Robeel (@MohebRobeel) reported

    @O2 I feel sorry that I have changed my network to O2, suddenly They have stopped providing a network to my phone without a notification and later I have discovered a bill of 75£ out of the blue. I have found that they charged me for the UK calls, and my contract is unlimited …

  • richardhardy Richard_y (@richardhardy) reported

    @O2 @SkyHelpTeam both BB and Mobile signal in the S61 area has been shocking all week, but today is another level. Let’s hope the fix of the mast on the 23rd Sept actually goes ahead and doesn’t just get pushed onto another date!! #poorservice #timeforachange

  • yell0welephant hannah🍑🌻🐘 (@yell0welephant) reported

    I’ve only been an @O2 customer for less than 12 hours and I’m already unimpressed, trying to simply keep my old number and in store staff unwilling to help, had to attempt a form 4 times, got hung up on and online chat unavailable even during their opening hours. 🙃🙃