O2 Outage Report in Mayfair, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Mayfair, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mayfair, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, Hornsey, Hampton, Golders Green, Southwark, London, Ilford, Orpington, Islington, Tower Hamlets, Enfield Town, Bushey, Finsbury Park, Ealing and Watford.
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Community Discussion
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O2 Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Conleth Kane (@ConlethKane) reported from Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Steffie (@steffiegc) reported from Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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Daffy (@iDaffySB) reported from Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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m a r y (@maryhippychick) reported from Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England
@O2 I need a customer call back please.
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James Robey (@jamesrobey1990) reported from Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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ScottCanEat (@ScottCanEat) reported from London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Ben Fisher (@BenFisherCT) reported from Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Daffy (@iDaffySB) reported from Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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Lebby Eyres (@LebbyE) reported from Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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m a r y (@maryhippychick) reported from Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Bev Muir (@ellajack1) reported from Croydon, England
@O2 I cant get through to customer services and its urgent
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RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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BEX (@Bex_Stinson) reported from Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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BrianJThompson8 (@BrianJThompson8) reported from Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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hen (@henna_macarena) reported from Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Elizabeth Waight (@ElizabethWaight) reported from Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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emmawebster (@emmawebster) reported from Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John (@John10649040) reported from Birmingham, England
@O2 @jimswanstonlive That crap answer does not improve your **** network . How about Birmingham B12 again utter Shite signal ! Guess what I know the local mast is down but it has been ever since I have been with you !
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Jimmy Swanston (@jimswanstonlive) reported
@O2 @GoodThingsFdn @virginmedia Hi u going to find out why no signal since Friday in the EX10 postcode area been down since Friday
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Victims Voice (@victimsvoice73) reported from Sheffield, England
That’s it after years of being with @O2 I nolonger trust you &neither can my parents on @virginmedia nextdoormy dad 79 yesterday &myself need a working phone no signal, calls when there is a signal ( although) notstrong dropping Medical assistance needed earlier &again no signal
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cellardoorsie (@cellardoorsie) reported
@O2 Hi guys, I’m in some desperate need of help to access my account. Phone stolen, details lost. Any help much appreciated!
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S3Xy B4cKh0u5e B0i (@SexyBackhouse) reported
@richardbranson @virginmedia @O2 Never in all my life have I received customer service as poor as I have on the phone to Virgin and O2 this morning! Such a simple mistake YOUR end has resulted in me being on the phone for over 2 hours with absolutely no good assistance!
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Merlin Challis - Kothari (@Merlinkothari) reported
@O2 not happy i have bars of signal yet no data and no incoming or outgoing calls. Dont nornaly have this issue where i am looked on your website and it says service is all ok .... what do u sugest o2?
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Sean Travers (@SeanTrav182) reported
@O2 I received a missed call from someone who may be pretending to be O2 customer services on 0161 850 2959 - is this a scam? I’ve just ordered a sim from you but I’m suspicious.
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Julie bowyer (@woowooju) reported
@O2 how do I cancel Super duolingo that was on Priority? I’ve tried via iPhone subscriptions ( not there) O2 extras ( not there) Duolingo app ( no option to cancel) . Tried MyO2 chat - was left waiting then informed my agent was busy … this is getting ridiculous.
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Veronica Dodd (@Vonk9) reported
@O2 I am absolutely appalled at your "customer service". Think I will change back to EE.
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Tii_sh (@_tiish) reported
@O2 roaming not working overseas despite me being signed up to their International Travel Inclusive Extra and only way to contact through chat conversation that the agents keep "resolving" even though no resolution given. 4th chat I'm on and every time I get a different response!