O2

O2 Outage Report in Mayfair, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mayfair, Greater London, England 03/26/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mayfair, Greater London, England

The most recent O2 outage reports came from the following cities: London, Paddington, Wealdstone, City of London, Hammersmith, Croydon, Hackney, Barnet, Bromley, Enfield Town, Kensington, Poplar, Muswell Hill, Bushey and Chingford.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomPaddington Phone
United KingdomCity of London Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • emmawebster emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • Gigiryche Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, England

    Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • CerviF Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • steffiegc Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • MJPalmer84 MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • ellajack1 Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewNewbery1 Matt Newbery (@MatthewNewbery1) reported

    @O2 wow go to upgrade to find you can’t deliver the phone for more than 4 weeks? Why year after year do you never have enough stock on an iPhones new release . Contracts donnneeee o2 gonna lose customers to those with stock!

  • originalblez Sean B (@originalblez) reported

    @O2 has the WORST voice AI system. It asked me for my password but couldn’t understand my Northern Irish accent. All I wanted to do was speak to a human being about my problem.

  • leahamph02 Leah (@leahamph02) reported

    Hi @o2 - I attempted a sim swap this morning, it claimed to be unsuccessful - but still removed signal from my old phone. Now I have 2 phones that are useless outside of wifi usages. I have tried turning my phone off and on all day - still no luck.

  • yell0welephant hannah🍑🌻🐘 (@yell0welephant) reported

    I’ve only been an @O2 customer for less than 12 hours and I’m already unimpressed, trying to simply keep my old number and in store staff unwilling to help, had to attempt a form 4 times, got hung up on and online chat unavailable even during their opening hours. 🙃🙃

  • KellyFriendPR Kelly Friend (@KellyFriendPR) reported

    @O2 I take it back. It’s not sorted. Messages have started going to the old phone again. @ThreeUKSupport perhaps you can help too?

  • giofrattolillo Giorgio Frattolillo (@giofrattolillo) reported

    Does anyone know how to get out of a contract early? I’m fed up with @O2 signal and they have no interest in actually fixing it.

  • CHazelgrove Claire Hazelgrove (@CHazelgrove) reported

    Brilliant customer service from @O2 today - speedily tried to intercept an item briefly out for delivery in the wrong part of the country, succeeded(!), and proactively suggested a deal to lower my bill each month 👏

  • emleanne998 em_leanne (@emleanne998) reported

    @O2 spent the past 14 days on your live chat, 6 sim activations/ swaps & a trip to a store later and still no closer to having any service on my phone. Just about fed up of being fobbed off by your so called customer service team. I just want a sim that works.

  • adamelbooth Adam Booth (@adamelbooth) reported

    @O2 I have purchased a bolt on whilst in Morocco and it is not working on my phone. I have restarted my phone and still nothing. I need the Internet quite urgently. Can you please advise?

  • TKeellings TK (@TKeellings) reported

    @O2 your ****** ****, sort your scruffy network out. I want my money back