O2

O2 Outage Report in Mayfair, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mayfair, Greater London, England 01/05/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfair, Greater London, England

The most recent O2 outage reports came from the following cities: City of Westminster, Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Hayes, Islington, Hounslow and Surbiton.

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City Problem Type Report Time
United KingdomCity of Westminster Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • BrianJThompson8 BrianJThompson8 (@BrianJThompson8) reported from Barnet, England

    @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

  • Gigiryche Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, England

    Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

  • RebeccaW40 RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • emmawebster emmawebster (@emmawebster) reported from Camberwell, England

    @O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • ellajack1 Bev Muir (@ellajack1) reported from Croydon, England

    @O2 I cant get through to customer services and its urgent

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • steffiegc Steffie (@steffiegc) reported from Eltham, England

    @O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • Bex_Stinson BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • MJPalmer84 MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ParadiseDecay Paradise Decay 🥽 (@ParadiseDecay) reported

    @virginmedia @O2 We need to be able to LOG in with OUR original Virgin media emails and get access to our accounts, stop with this 02 account BULLSHIT! You've locked out 3 family members with this CRAP!

  • OliviaACleary Olivia-Anne Cleary (@OliviaACleary) reported

    @O2 I'm just trying to cancel my account and contract at this point. Can I do that online? The 02 helpline is no use.

  • charlotteisob Charlotte Isobelle (@charlotteisob) reported

    @lovrlwtt @O2 How did you fix this? I’m having the same problem now? Xx

  • OliviaACleary Olivia-Anne Cleary (@OliviaACleary) reported

    @O2 No network service. No help via the 02 helpline ending in 0202. Can anyone here reach out to me?

  • charlotteisob Charlotte Isobelle (@charlotteisob) reported

    @tyllizzlle @O2 Did you ever fix this? I’m having this problem now 😩

  • N17Bels 🐬 (@N17Bels) reported

    @O2 message me. I need help. Your app has kicked me out

  • Andydempsey6 not gone but forgotten (@Andydempsey6) reported

    @O2 your customer service team are lieing to customers on the phone staff refuse to put though to another department such crap service

  • charlotteisob Charlotte Isobelle (@charlotteisob) reported

    @O2 Oh I’ve messaged on insta, couldn’t help. Tried online chat. Says no one available

  • AdrianDewey Adrian Dewey (@AdrianDewey) reported

    Just got back from Crete and got a better signal on a boat out to sea and crossing a mountain that Indio half the time in the Uk with @O2 . They probably pay half the price too

  • ChrisFarthing15 Chris Farthing (@ChrisFarthing15) reported

    @O2 I am away from WiFi & cannot access my o2 account but can't find how much data I have available. Please can you help me locate that & get me back on my account in case I need to add a little extra data for a few days. The account is under my husband's name but he is here too