O2 Outage Report in Mayfair, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfair, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mayfair, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Poplar, Hackney, Muswell Hill, Bushey, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Hounslow, City of London and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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JPaulG 🐼 😷🧋
(@JPaulG) reported
from
Lambeth, England
@O2 hello. My O2 no longer connects to @TfL WiFi. I used to have no problems. Despite trying to sign in still not working. Please advise a way to solve this?
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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Deltabug
(@deltabug) reported
from
East Ham, England
Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Jackie Frost 🤍
(@Jackie_flash) reported
from
Lambeth, England
Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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CM
(@C_Markham_) reported
@O2 joke company. 7 days after placing order, 2 phone calls to customer service, 2 escalations needing 24 hours still not resolved. If customer service is this bad when I’m trying to join, what will it be like when I’m tied into a contract?
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Shannon Rivers
(@_shannonbpowers) reported
@giffgaff you might want to speak with your mobile line/owners @O2. You’re customers deserve better and @O2 aren’t taking it seriously. So many of us need to be able to call for help. Some of us are disabled and need to get onto the drs. Really unacceptable.
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Gem✨🦋
(@xgemm_x) reported
@O2 @O2 do you check dms? I have a phone loose battery and seriously overheating getting no where regards to any help, phone is under warranty until March
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نوف سالم الشمري
(@Nooooofsd) reported
@O2 Hello Do you send me a massage on my email to bill and every month take from me money but tihs time you don't take from 5 Nov the money from my Account just send me to pay.. what can i do about this? Help me please Thank you
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cj
(@londontown1911) reported
@clarkjames79 @O2 Just spoke to CS and you need go to settings mobile network, sim, preferred network type then turn off the 5g line and restart phone. He said it's linked to 5g whilst they fix the issue so just follow those steps. Worked for me. If not call CS as maybe something he did his end.
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Keiron Hopkins
(@Gobberz) reported
@O2 Yes, looks like a mast issue, got less than half a mile away and everything worked again
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Gerald Zibs
(@GeraldZibs) reported
@O2 hi there, I need to cancel and re-register for for O2 WiFi as I can't connect on the underground. I've tried everything. When i am on my account page to manage my O2 WiFi it just times out every single time.
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Isabel Davies
(@Isabeld) reported
@O2 I've tied three times to sign up to a new sim deal, but every time I try to checkout I get an error. Is this an issue at your end?
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Ian Somner
(@Ian_Somner) reported
@O2 FAO Matthew Davies O2 Customer Service Manager. I requested via Twitter an eSim pack for an iPhone 14. 5 days later I still don’t have one & the social media team has put in an order for a “Sim swap” which is not what I need. They don’t seem to understand how eSim works ?!
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Mathew Appleton
(@mattyapple) reported
@O2 changed my tariff the other day and visual voicemail has stopped working. Can you fix?