O2

O2 Outage Report in Mayfair, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mayfair, Greater London, England 11/25/2025 11:15

November 25: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfair, Greater London, England

The most recent O2 outage reports came from the following cities: London, Wembley, Poplar, Richmond, Hounslow, Hammersmith, City of Westminster, Southall, Merton, Ealing, Hayes, Hackney, Epsom, Barnet and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomWembley Total Blackout
United KingdomPoplar Internet
United KingdomLondon Phone
United KingdomRichmond Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 signal is so poor these days

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

  • jonnyrotton1989 Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Kensington, England

    No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

  • JosephMorrison0 Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England

    @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

  • smileyyearwood Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England

    I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

  • jonnyrotton1989 Jon. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱🕎✡️ (@jonnyrotton1989) reported from City of London, England

    @O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @Armaanilyas2 @O2 It’s so crap!

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @thebrownvixen @O2 It’s the worst

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @JayTaylor_93 @O2 I literally get two bars everywhere. It’s so bad. Really disappointed

  • pitcombe Andrew (@pitcombe) reported from Camberwell, England

    The continuing saga of poor network in SE15. I don’t know how long this hasn’t been working @O2 last update was to fix by 4/10 Sorry a phone mast close to you isn't working This means you might experience problems making calls, using the internet, or sending/receiving emails.

  • YasmeenLillahh ياسمين🌹 (@YasmeenLillahh) reported from Paddington, England

    @_MParisss @O2 Trust me 3 is poor

  • alechendry Alec (@alechendry) reported from Camden Town, England

    @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

  • gigsmad David Donnelly (@gigsmad) reported from Camden Town, England

    @O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!

  • samfowler sam fowler (@samfowler) reported from Camberwell, England

    @O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!

  • callmechinkyy__ Ana Maria 🇨🇴 (@callmechinkyy__) reported from Islington, England

    The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2

  • Nick_G6 N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England

    Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • maddyk13 Maddy Kumar (@maddyk13) reported

    @O2 can you help transfer o2 rewards balance to my airtime credit. The live chat couldn't assist as I have a payg phone and I cannot call your call centre.

  • ginamallon Gina (@ginamallon) reported

    @O2 How do I speak to a human at O2? I have just checked my bill and you have charged me £20.33 VAT on a £19.99 bill! Awful #CustomerService #o2

  • Amanda2uAmanda Amanda Shachnaey (@Amanda2uAmanda) reported

    @O2 hi I bought a handset from you in August and its acting weird. Keeps crashing, going slow, not responding to touch and sound goes off sometimes though rare. What can I do?

  • macca8106 mac1975 (@macca8106) reported

    @O2 ordered a new Iphone off you in December and it never arrived I eventually got through to you’re customer service to cancel it why is the device still showing on my bill ?

  • Kat_Clangreen Kat (@Kat_Clangreen) reported

    @O2 Your automated phone service is horrendous, it's incredibly difficult to navigate! It sent me 40 texts I didn't need about my bill, all I want to do is speak to an advisor. When I finally got through (1hr 1/2 later) the machine hung up on me

  • PeterKray Peter Kray (@PeterKray) reported

    Shocking service from @O2 return delivered 5 days ago and still jot confirmed. Charged me for 2 months not even used the phone. Customer for 2 phones for 10yrs will be going elsewhere

  • scottgoodacre Scott Goodacre (@scottgoodacre) reported

    @O2 I’ve deleted the message now, but if I get anything like that again I will. Thankfully I’m aware that there wasn’t an issue so checked it out first.

  • Tony_Hodson Tony | Coach (@Tony_Hodson) reported

    Hi, already an @O2 customer, monthly plan. Looking to upgrade Apple XS to Apple 12 Pro Max 5G. Does new phone come with new SIM? Can I transfer number easily from old sim to new one online, via my 02 account? Thanks.

  • mstownell Marc Townell (@mstownell) reported

    @O2 Soon? It’s been like this for days. We have poor internet here and I rely on having a 4G connection. I was under the impression you were a reliable network... clearly not.

  • shaniquesamuels shahn (@shaniquesamuels) reported

    @O2 you are more than happy to collect my money. However, when there is an issue no one cares. It shouldn't take two hours on the phone to get a manager call back. Then when you finally get the call they call you off a private number, and offer no further assistance