O2 Outage Report in Mayfair, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfair, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mayfair, Greater London, England
The most recent O2 outage reports came from the following cities: London, Poplar, Hackney, Muswell Hill, Bushey, Hammersmith, Chingford, Southwark, Ilford, Paddington, Thornton Heath, Barnet, Hounslow, City of London and Abbey Wood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Poplar |
Phone | |
| London |
Wi-fi | |
| Hackney |
TV | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Tom Davies
(@TomDavies_89) reported
from
City of London, England
I’m leaving @O2, service is again absolutely atrocious and I live in central London. #o2
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Holly ✌🏼
(@hpatterson91) reported
from
Kensington, England
@O2 I always have signal and 4g problems in london. I have 1 bar and intermittent 3G at all times in my house in Clapham it’s so frustrating !!
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Omar Mansoor
(@OmarMansoor) reported
from
Poplar, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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Daniel Burgess
(@myorangetruck) reported
from
East Ham, England
@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Tom Davies
(@TomDavies_89) reported
from
Hackney, England
Central London @O2 signal yet again an absolute travesty! I’d be better off investing in pigeons 🐦
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Toft
(@tofty1972) reported
@O2 Pay for an iPhone from O2 that you didn't order return it to O2 and still have to pay £741 at £20 a month and O2 not put right and return what money they've taken. All support incapable of correcting it and the fraud team ignoring you for five months.
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Hannah Rowe
(@HRoweMktgPR) reported
Big thanks to the customer service team at @O2 - really helpful. First lady had problem with her system, I rang back, 2nd lady sorted the issue, then 1st lady rang back when her system was sorted. We're all quick to moan (me included) but they were brilliant.
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Ian Johnson
(@teej18982) reported
@O2 signal problems in Epsom,Surrey? No 5G and barely 4G.
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Stacy Chappelow
(@stacychap85) reported
@O2 I've received an email from my care regarding a refund request but it says it needs card details. And to contact customer services.. Is this legitimate??
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Jane Beesley
(@Jmrplus4Jane) reported
@O2 just upgraded phone when started up-new phone it kicked him out of his old phone and now he can’t use either as he needs to get on old phone to get text to swap the sim we can’t call customer service as his new phone is enabled for calls yet and can’t use old phone:
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Elon Muskrat
(@Muskratling) reported
@Schmoo1408 @EnglandRugby @O2 Oh please! The Gump has a contract to after the RWC and hasn't been sacked despite two atrocious 6Ns and numerous other poor performances.
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Harry Fletcher
(@Fletch724) reported
Just called @O2 customer services and got put through to another customer who also needed help?!😭 how can that even happen??
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Zenwork
(@Zenwork21) reported
@O2 is 1478300016 a legit number from 02 customer care? Didn’t sound like.
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Mark Perry
(@Markp821) reported
@O2 nearly 2 1/2 hours on the phone tonight and a minor issue of adding a watch to my new mobile plan isn't sorted (after going to store) ... Its frustrating for me but must be massively embarrassing for you guys... with Vodafone it was easy, 10 mins on the phone and sorted....
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Harry Fletcher
(@Fletch724) reported
@O2 I’d rather not make that publicly available - bit concerning when an elderly lady is asking me if I’m customer services, anyone else could have scammed her?!