O2 Outage Report in Mayfair, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfair, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Mayfair, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, Southwark, Ealing, City of Westminster, Hammersmith, London, Southall, Bromley, City of London, Wandsworth, Hackney, Paddington, Enfield Town, Fulham and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| Southwark |
Phone | |
| Ealing |
Phone | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| City of Westminster |
Phone |
Community Discussion
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O2 Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Corey Lee
(@caddydorey) reported
from
Croydon, England
@breffski @O2 Ngl, I thought it would be ****, but the best decision I’ve ever made was switching to @SkyUK for my contract. price is decent, signal is great here and their customer service was great when I had an issue. It’s defiantly not your first thought but for me it was a great decision
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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bambam
(@mustafayadigg) reported
from
Croydon, England
@O2 I never get a signal in my home. I dont receive calls and just get text messages saying I've missed calls and I have to walk outside to make a call. Everytime i call they say theres works going on. This has been happening for 3 years now
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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AA Ron 🖤
(@Munden87) reported
from
Croydon, England
Anyone else having trouble with @O2 data. Mine is slow af and not loading very fast #o2 #o2data
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Gordon
(@dannygordon1902) reported
@O2 never ever spoken to someone so rude. Your complaints review team should be ashamed. Thankfully the call has been recorded and will be provided as evidence to the ombudsman.
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Luke 🇬🇧
(@CoolHandLuke_82) reported
@O2 You have increase my monthly bill, am I now allowed to cancel my tariff or move to a lowee one without penalty or having to pay the rest of my contracted length in full if I cancel?
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Michaela B
(@macneill1967) reported
@O2 do you purposely make it so difficult to pay off your device in order to keep customers? Not a great customer journey…
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Submarine Broadcasting Co
(@SubCastCo) reported
@AnthonyMorrow83 @O2 Speaking as someone who ...er... knows someone... who has a day job there, hang up and go to your nearest O2 shop. They are better trained, better incentivised and have more freedom.
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Kaz
(@torresgbr23) reported
@o2 - way to treat a loyal customer of 20+ years. I pay of my device plan early. Cancel my DD as I’m told I owe nothing. I’ve been hounded for 2 weeks treated like I’m bad debt. Phone cut off twice. I’ve called, messaged numerous times with no help. Loyalty gets you nowhere!!!!!
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Nina Wright
(@NinaWri40629028) reported
@O2 My dad has 2 VMs saved from his late Mum. Can you help get them off his VM and saved to an audio file for me? Thanks 👍
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Timmsi 🔴⚪🇺🇦🤝
(@TheCharltonWay) reported
@O2 your repair centre process is one of the biggest cons going and a complete joke to the consumer rights act. A software issue with a phone being declined to be repaired to a scratch less than 2mm. Quoting £309 to repair it, refusing to acknowledge the software issue.
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caroline parsons
(@addmorecheese) reported
@O2 woeful customer service from you today. currently 2 hrs on phone to cust service, spoken to 4 operatives, no one can apparently sort out my expensive upgrade phone on the way to incorrect address. Abortive trip to shop as well :( help pls
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tracyjane
(@tjaneg1) reported
@OtRosanna @O2 Omg they're doing this to me with 4 accounts, I'm not their customer, despite countless emails and calling their shocking incompetent customer services and suppling a fraud police report to them. They are vile!
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Sean
(@Sean62140511) reported
@O2 My phone has now been cut off for nearly a week due to your error. You told me to DM you in the 11th, then I got a reply two days later asking to confirm my phone number. I have not heard anything since. I am paying a lot of money for a service I’m not getting.