O2

O2 Outage Report in Mayfair, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mayfair, Greater London, England 01/29/2026 18:40

January 29: Problems at O2

O2 is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mayfair, Greater London, England

The most recent O2 outage reports came from the following cities: Barnet, London, Southwark, Harringay, Hammersmith, City of London, Croydon, Ealing, City of Westminster, Southall, Bromley, Wandsworth, Hackney, Paddington and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet Phone
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • omar_sheikh Omar Sheikh (@omar_sheikh) reported from Lambeth, England

    @O2 Worst. Network. Ever.

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • Ne0nnet 🖤 Kate 💛 Ne0nnet 🖤 (@Ne0nnet) reported from Croydon, England

    @O2 @kingzerno This has gotten worse over the last few weeks but croydons 4g reception has been shocking for at least a year! It's getting worse and worse. Seems to be as buildings go up, the reception goes down

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • jameskibwe James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • Downtonres Carol mcCallum (@Downtonres) reported from Lambeth, England

    @BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff

  • DJTommyPickles Tommy Pickles (@DJTommyPickles) reported from Camberwell, England

    @O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • coffeemadman Jonathon (@coffeemadman) reported from City of London, England

    @O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

  • loganwicke logan (@loganwicke) reported from Lambeth, England

    @O2 Well your app isn't working. You keep sending me o2 pass code and I can't login. Keep asking for my number again and again..

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davidjk36 david kendall (@davidjk36) reported

    @O2 but if im out the house how do i sign on? the email doesnt work no matter how many times i press the button and its not in the junk box. the text is to the house phone so i cant access the code and if i am in the house the number is said far too quickly

  • davidjk36 david kendall (@davidjk36) reported

    @O2 the thing is i thought it was the old sim as thats what 02 help said,,,so i went to tesco and bought a new phone and sim and thats just as bad so its not the settings as its a new phone. its your new mast that is the problem as its not been set up correctly

  • midlife31154829 TinaMassey 🦥 (@midlife31154829) reported

    @O2 Are you able to help. Every week I miss out on this offer

  • jonstonie Jonathan Stone (@jonstonie) reported

    @O2 can you please advise why I was accepted for a contact when your signal does not cover my postcode?!?!

  • Harriet_Grace3 Harriet Grace (@Harriet_Grace3) reported

    @O2 customer service heeelllp. New phone giving the error message: SIM not provisioned for voice. I have turned it on and off and taken the SIM out and in. I cannot make or receive any calls and am unable to log into myO2 to ask for online support.

  • craigyd83 Craig Daniels (@craigyd83) reported

    @O2 no service in the US for 4 days now, what's the point in having an inclusive bolt on if I can't even find a network. Please sort it out!

  • danatello Dan Claydon (@danatello) reported

    My wife's been without phone service for nearly two days after they made her think she didn't have a choice (and that it wasn't a proper switch). Reflects so poorly on @O2

  • chriistof90 Chriis (@chriistof90) reported

    @O2 Been trying to get hold of the swindon branch, by phone and no one ever seems to answer. Existing customer for many years, and wishing to talk about an upgrade. Does anyone work in the store anymore?

  • Sammiebutler88 Samantha Bull (@Sammiebutler88) reported

    @O2 yet again having to complain about signal issues across Wolverhampton there is no consistency in signal from you my partner & I are both on contracts with you & we both have constant issues with signal & connectivity reported issues online nothing changes & its getting worse

  • rachaelndarren rachael louise sexey (@rachaelndarren) reported from Ilkeston, England

    @O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me