O2

O2 Outage Report in Mayfair, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Mayfair, Greater London, England 02/28/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mayfair, Greater London, England

The most recent O2 outage reports came from the following cities: London, Paddington, Thornton Heath, Barnet, Hounslow, Hackney, City of London, Abbey Wood, Harringay, Ealing, Newham, Tower Hamlets, Chigwell, City of Westminster and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington Phone
United KingdomPaddington Phone
United KingdomThornton Heath Phone
United KingdomBarnet Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • Toucsy Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • katyhall26 Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • ElaineHenesy1 Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • fbateallthepies Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • Amalik7991 Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • zeeshannadeem13 zee (@zeeshannadeem13) reported

    @O2 day 7 still no call back from a manger was told 24 to 48 hrs work hours way past that . Shocking customer service .

  • hoarp001 Peter ***** (@hoarp001) reported

    @O2 I sent a letter about a week ago to cancel a new contract under 14 day cooling off period. I have not heard back. Your website will not give me contact details, it just goes round and round in circles. How can I get confirmation of my cancellation? Thanks

  • GaryBurgessIUA Gary Burgess ⒾⓊⒶ (@GaryBurgessIUA) reported

    @O2 It’s time to leave!!! Awful experience both online and on the phone. You are offering new customers far better deals than existing ones and competitors are offering better. That’s me done after nearly 20 years.

  • lynz84uk Lynsey (@lynz84uk) reported

    @O2 finding it very difficult to access help with My O2 account. My verification email expired and another link sent today hasn't worked. Your website keeps telling me to log in to My O2 for assistance - not much use when my issue is with logging in.

  • TheKaramel22 Katherine (@TheKaramel22) reported

    @O2 any ideas why I have full bars of 4G the last week and I constantly have “no internet connection” when searching/going on apps? I’ve done all the steps, turned on & off - checked the local checker for any issues and states no problems. I’m not paying £40 a month for nothing..

  • LilyPinkBaker 👻 Claire (@LilyPinkBaker) reported

    @O2 But how can I miss out? Surely the allocation should be enough for each customer to have one. And why is it now only once a month?

  • steveprioruk Steve Prior (@steveprioruk) reported

    @O2 Hi. Have you got a problem with 4G in South Somerset? Can’t appear to get any data at all?

  • JasonMo25436420 Jason Morgan (@JasonMo25436420) reported

    @O2 got new unlimited SIM but after 24 hours speeds bit slow and signal dropping

  • 1312Se SE 1312 Londoner 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇷🇺 (@1312Se) reported

    @O2 I will heads up your network tips don’t work

  • kmsarah90 Kmsarah90 (@kmsarah90) reported

    @O2 @Tizer42 This is a joke, not even available for an hour! I'm cancelling my contract and know lots of others who have said the same, it was the only thing keeping me with o2, nice weekly pick me up treat. Last week I went on Thursday and it was already sold out and now thus today!