O2 Outage Report in Mayfair, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfair, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Mayfair, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, Wealdstone, City of London, Hammersmith, Croydon, Hackney, Barnet, Bromley, Enfield Town, Kensington, Poplar, Muswell Hill, Bushey and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Paddington |
Phone | |
| City of London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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O2 Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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emmawebster
(@emmawebster) reported
from
Camberwell, England
@O231174239 @O2 I have paid off my device. There is no option to cancel my contract online, it says I need to call but no one picks up!!
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 question for you. Why have you suspended your customer support email. Your phones are not being picked up and the link to the chat sends me to a defunct website. Your customer service is non existent!
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Bev Muir
(@ellajack1) reported
from
Croydon, England
@O2 I cant get through to customer services and its urgent
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@O2 It's a shame you have shut down your customer service email address. When people would need to co tact you the most. My phone calls are unanswered and the link I was sent to chat to an online help sent me to a defunct website. Your customer service is missing in action
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Newbery
(@MatthewNewbery1) reported
@O2 wow go to upgrade to find you can’t deliver the phone for more than 4 weeks? Why year after year do you never have enough stock on an iPhones new release . Contracts donnneeee o2 gonna lose customers to those with stock!
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Sean B
(@originalblez) reported
@O2 has the WORST voice AI system. It asked me for my password but couldn’t understand my Northern Irish accent. All I wanted to do was speak to a human being about my problem.
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Leah
(@leahamph02) reported
Hi @o2 - I attempted a sim swap this morning, it claimed to be unsuccessful - but still removed signal from my old phone. Now I have 2 phones that are useless outside of wifi usages. I have tried turning my phone off and on all day - still no luck.
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hannah🍑🌻🐘
(@yell0welephant) reported
I’ve only been an @O2 customer for less than 12 hours and I’m already unimpressed, trying to simply keep my old number and in store staff unwilling to help, had to attempt a form 4 times, got hung up on and online chat unavailable even during their opening hours. 🙃🙃
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Kelly Friend
(@KellyFriendPR) reported
@O2 I take it back. It’s not sorted. Messages have started going to the old phone again. @ThreeUKSupport perhaps you can help too?
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Giorgio Frattolillo
(@giofrattolillo) reported
Does anyone know how to get out of a contract early? I’m fed up with @O2 signal and they have no interest in actually fixing it.
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Claire Hazelgrove
(@CHazelgrove) reported
Brilliant customer service from @O2 today - speedily tried to intercept an item briefly out for delivery in the wrong part of the country, succeeded(!), and proactively suggested a deal to lower my bill each month 👏
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em_leanne
(@emleanne998) reported
@O2 spent the past 14 days on your live chat, 6 sim activations/ swaps & a trip to a store later and still no closer to having any service on my phone. Just about fed up of being fobbed off by your so called customer service team. I just want a sim that works.
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Adam Booth
(@adamelbooth) reported
@O2 I have purchased a bolt on whilst in Morocco and it is not working on my phone. I have restarted my phone and still nothing. I need the Internet quite urgently. Can you please advise?
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TK
(@TKeellings) reported
@O2 your ****** ****, sort your scruffy network out. I want my money back