O2 Outage Report in Cranford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cranford, Greater London, England
The most recent O2 outage reports came from the following cities: Esher, London, Kensington, Worcester Park, Pirbright, Wandsworth, Slough, Wallington, Kingston upon Thames, Camden Town, Ascot, Barnet, Hammersmith, Ealing and Southall.
| City | Problem Type | Report Time |
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gilly Leach
(@TheRealGillyL) reported
@O2 are your phones open? It rang, music which was so loud my ears are bleeding, had an automated voice saying I was the only one in the conference call (?!) now 43mins later you’ve terminated the call? I want to leave o2 asap as I’m paying for a service I can’t use!!
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Dale Watts
(@Extinguisherman) reported
@Alyshaa_134 @O2 If you go ombudsman route, start a log of all the times network Isn’t working, get some proper evidence, location time, what’s not working and postcode. I failed to do that and cost me.
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Viv P
(@Viv_P01) reported
@O2 once again my signal has dropped out. Missed a call, managed return it only for the call to last 1.5mins because of no signal Husband's phone hand no signal at lunchtime. I have DM you this morning as requested, no reply yet.
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Dale Watts
(@Extinguisherman) reported
@fionagordon5 @O2 One of the issues I have, retweet your compliant add BBCWatchdog and Which magazine to the post. This is ridiculous, need to get something done. The network was excellent now awful.
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Hels
(@HelenCoates4) reported
@O2 your customer service is a disgrace! I was offered an upgrade deal over the phone but when I received the text it was different! When I called to dispute it I was spoken to like a child and told I couldn’t have what I was told I could have. I was a loyal customer!
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it's my name not yours
(@sarloe1306) reported
@O2 trued calling payg customer services just to be put on mute for over 10 minutes....not acceptable at all
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ConcernedCitizen
(@Concern51399133) reported
@O2 Don't answer tweets, chat messages or call, shocking service from O2. Think I'll go to another supplier now
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Alysha
(@Alyshaa_134) reported
@Extinguisherman @O2 Should be in the terms and conditions somewhere about being able to leave the network if they aren’t holding up their end of the deal
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Geoff Powell
(@GeoffPowell15) reported
@O2 do you have an issue with internet for the iPhone 13. Mine just hangs whereas the wife’s phone which is the iPhone 11 doesn’t have an issue, both of us on o2
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Gemma💕
(@GemmaLouise817) reported
Is anyone having problems with the o2 network these past couple of days? @O2