O2 Outage Report in Cranford, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Cranford, Greater London, England
The most recent O2 outage reports came from the following cities: Southall, London, Merton, Hammersmith, Ealing, Hayes, Epsom, Barnet, Oxshott, Uxbridge, Feltham, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Jacqueline de Rojas CBE
(@JdR_Tech) reported
from
Taplow, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Shauna
(@irishangel84) reported
from
Belfast, Northern Ireland
@O2 Don't care about Peter Kay tickets but I can't even get my Friday Greggs treat 🙈🙈🙈
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chris
(@chris13726441) reported
@O2 Who got the tickets 02 and Virgin staff ??? I was trying from before 10am until after midnight sometimes entered my number received first security text then second never arrived , requested again both arrived but screen stuck on first page . Then down completely. Shame on you I2
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Mark
(@scousemanblue) reported
@O2 Nesrly 24 hours later #O2Priority app is still down after the release of @peterkay_co_uk tickets I wonder if they were hacked
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Mark Davies 🇺🇦🇬🇧🏴🇮🇱🎺🗽🆓️🏴
(@satchmo999_mark) reported
@O2 What a joke. Was logged into app and website from 8am and never got a chance to buy tickets. Really wonder who apart from scalper resale sites managed to buy.
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Frenchy 'Legacy Fan'
(@frenchy070) reported
@O2 Leave them a bad review online, it's the only way they listen
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Kelly Hefferman
(@mrsvallejo0306) reported
@O2 How is this even possible considering your priority app crashed at 8.30am and 23 hrs later you’re STILL trying to rectify the issue?? O2 giving bots and ticket touts priority…..
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Marie Blair
(@mazasuzi) reported
@O2 @o2 failing customers yet again.....time to change. Absolutely disgusting, couldn't access all day and priority still not working today even though Peter Kay tickets have all gone.....to god knows who as their customers couldn't get them
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RatmanJon
(@Ratmanjon) reported
@O2 Still the same continuous loop. Enter number, get code, technical issue. Well played guys, really excelled here 👏🏼 🙄
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Michael Johnson
(@Johnson9Michael) reported
@O2 An apology for the absolute shambles would be nice. Websites not accessible, apps not working, invalid codes. To see the tickets on sale now for huge amounts is just an insult.
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Sarah Roberts
(@sarahroberts110) reported
@GB51 @O2 Nope! Mines on a login loop! Pathetic!