O2 outages and service status in Cranford, England

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cranford, England

The most recent O2 outage reports came from the following cities: Hammersmith, Uxbridge, Ruislip, Slough, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 days ago
Uxbridge	Phone	3 days ago
Hammersmith	Total Blackout	4 days ago
Hammersmith	Total Blackout	4 days ago
Hammersmith	Total Blackout	4 days ago
Hammersmith	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

• 
  Verity Powell (@PowellVerity) reported 5 minutes ago from Spelthorne District, England

  @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

• 
  Pasha (@Mr_ISC) reported 9 minutes ago from Wandsworth, England

  Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

• 
  Ruth Holliday (@RuthHolliday13) reported 10 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

• 
  Federica Parise (@cityposer) reported 12 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  💟 (@ShahlaaTahira) reported 20 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 20 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Fr Chris Phillips SSC (@phillipsc) reported 22 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Richard Morris (@richardmorrisuk) reported 28 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Nick Shuttleworth (@nickshuttle) reported 32 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  mary spillane (@spillanemary) reported 33 minutes ago from Wandsworth, England

  @O2 Pity you can’t provide consistent, reliable service in London

• 
  HeHymn ³⁰ (@brineferry) reported 35 minutes ago from Brentford, England

  @O2 are you broken

• 
  Robert Balaam (@RobertBalaam) reported 38 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Amalik799 (@Amalik7991) reported 38 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 39 minutes ago from Esher, England

  @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 40 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  m a r y (@maryhippychick) reported 40 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Martin Kay (@martinkay11) reported 44 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

• 
  Bari Heer (@B_Heer84) reported 45 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  MSYENHA (@MSYENHA) reported 48 minutes ago from Wandsworth, England

  @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

• 
  dr nabila 🌹 (@nmunawar) reported 50 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JB (@ozzybn1989) reported 7 minutes ago

  Signal issues again @O2 — getting boring now.

• 
  Lauren (@Halbutt) reported 9 minutes ago

  @O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.

• 
  John Till (@JohnTillUK) reported 11 minutes ago

  @sackedseafarer @O2 Not this time, my original complaint was about that - their resolution, after lots of back and forth, was to allow me to leave without paying an early termination fee (so a £380 saving). I wanted to view my final bill through their app, along with tracking my device plans 1/

• 
  John Till (@JohnTillUK) reported 13 minutes ago

  My saga with @o2 just gets better and better. Raise a complaint and asked to be contacted by email, receive an acknowledgement of my preference… So what do they do, try calling me instead. Getting sick of it now.

• 
  neni♡ 🌷 (@agb_ayline) reported 14 minutes ago

  How I wish what happened yesterday had never happened. My arm hurts so much, even though I’m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. 💔 Just thinking about it makes me cry @O2 I hope you can read my email.

• 
  Christopher McLarnon (@mclarnonc) reported 16 minutes ago

  @O2 so another 30 minutes of my life wasted. In writing this afternoon you promised a replacement device would be sent out and you are now reneging on that. Really very poor service to a customer of 10 years plus.

• 
  KopiteinPoland (@KopiteinPoland) reported 17 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  European Cultural Pride (@EuropeanCpride) reported 18 minutes ago

  @O2 Give it a god damn rest with your incessant virtue signalling casting in your adverts and your DEI.

• 
  Paul Curry (@Paulc2nd) reported 20 minutes ago

  @willyepp @O2 I am experiencing the same issues

• 
  POM (@pom0021) reported 23 minutes ago

  @O2 @wtsang_ I have the same issue