O2 Outage Report in Cranford, Greater London, England

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Cranford, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Muswell Hill, Bushey, Woking, Hounslow, and Ealing.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	5 days ago
Wembley	Internet	7 days ago
Hammersmith	Internet	10 days ago
Wandsworth	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

• 
  Nina Van Driel (@ninavdbennett) reported 20 seconds ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Aled Smith (@AledSmith) reported 7 minutes ago from Camden Town, England

  @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

• 
  Sarah 🧡 (@MissusWebb) reported 11 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  David (@daveya90) reported 15 minutes ago from Wandsworth, England

  @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

• 
  Steve Hodgson (@SteveHodgson1) reported 15 minutes ago from Merton, England

  @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

• 
  Tom Mytton (@TMytton90) reported 21 minutes ago from Wandsworth, England

  @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

• 
  Nicky Sinclair PGA (@nickysinclair) reported 22 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  daisy (@daishughes) reported 26 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Stephanie Bennett (@StephsBubble) reported 27 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Ari Gork (@arigork) reported 28 minutes ago from Barnet, England

  @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

• 
  Nick Shuttleworth (@nickshuttle) reported 33 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  hedara (@hedaramusic) reported 37 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Jay S. (@J5752x) reported 38 minutes ago from Paddington, England

  Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

• 
  Stephanie Bennett (@StephsBubble) reported 46 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Steve Hodgson (@SteveHodgson1) reported 50 minutes ago from Merton, England

  @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

• 
  Sachin Kumar (@sachink0201) reported 50 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 51 minutes ago from Hammersmith, England

  @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

• 
  Ari Gork (@arigork) reported 58 minutes ago from Barnet, England

  @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

• 
  Steve Depeare (@depeare) reported 59 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Martin Kay (@martinkay11) reported 59 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Wallace (@stuwallace) reported 6 minutes ago

  @O2 rubbish support. Been in Spain 2 days and still can’t make a call home. Spoke to support but not a clue.

• 
  Georgia Graham (@georgiag1991) reported 15 minutes ago

  @O2 been through the verification process 5 times tonight with my mam, it just keeps going back to the login page! It’s actually testing my patience, please sort out your terrible app!!

• 
  Shaun Melhuish (@ShaunMelhuish) reported 15 minutes ago

  Runna code is not working with proirty. Can you message me another one? @O2

• 
  Lord Mang (@LordMangX) reported 18 minutes ago

  @MDrewHangry @O2 call centre people can't even understand me and I can't understand them. going to cancel today. wankers

• 
  Lord Mang (@LordMangX) reported 19 minutes ago

  @O2 Your service is an absolute joke. Every time someone tries to ring me they're put through to voicemail.

• 
  Cllr Ed Hughes (Grizzly Bear) (@Eddyhman) reported 19 minutes ago

  @O2 come on ya signal is shocking was promised it was better than EE where I live. Not !!!! Now what

• 
  Graham Mckenzie (@G_Mac_Media) reported 22 minutes ago

  When you’re a self employed photographer and you are loosing business because @O2 and their customer service it’s Absolutly terrible!!!

• 
  Martyn Hughes (@MartynHughes) reported 22 minutes ago

  @O2 struggling to place a new iPhone and contract order. Address recognition issue which won't let me proceed.

• 
  Spin (@Monkey__hanger) reported 25 minutes ago

  @O2 been trying to upgrade my phone for 24 hours. Each time it fails at the £1 payment page - I’ve tried Apple Pay, Paypal and entering card details. Nothing works- are your payment systems broken?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Lee Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@FantasyFF3Some) reported 30 minutes ago

  @O2 worst customer service you can get anywhere