O2 Outage Report in Cranford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cranford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Esher, Kensington, Worcester Park, Pirbright, Wandsworth, Slough, Wallington, Kingston upon Thames, Camden Town, Ascot, Barnet, Hammersmith, Ealing and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
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| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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James Robey
(@jamesrobey1990) reported
from
Wandsworth, England
@O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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katy franklin 🍉
(@katyfranklinx) reported
@O2 my bill accidentally went overdue, I’ve paid it 2 days ago and I still haven’t got any service back. I rang yesterday and they said it was sorted but I still don’t have anything. I’ve turned my phone off and on numerous times. Coming up to 48 hours no service now!
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kiff182
(@Himynameiskiff) reported
@O2 Can someone have a look into why I’m struggling to use mobile data whilst I’m out? I have an iPhone 12 5G and struggle to even get past 2 bars on 4G. Ive even had to join Asdas Wi-Fi to send this tweet. Paying nearly £50pm for a 10 year old service.
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ailish may✨
(@ailish_may) reported
@O2 Hi. I have just received my bill for this month. I want to put a complaint in. It is extortionate (Alot more than what I usually pay) and I will not be paying it. Thanks.
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Paul Steer
(@venkman2_11) reported
@O2 With such a limited timeframe to claim offers it’s madness. I was at a Greggs within 5 mins of them opening yesterday & the offer was already out of stock! 5 mins is a joke & frustrating to the customer who’s wasted time getting there to redeem within the timeframe.
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Shaun
(@ShaunGoater_1) reported
@O2 still waiting for the refund you owe me. Sick of talking to & being fobbed of by your customer service team. Time for legal action
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Darren James Youngs
(@dazyoungs) reported
@O2 I'm fed up of looking at the bullshit you recommend that DOESNT WORK! Your network was crap and im stupid for giving another chance and even worse since @virginmedia got involved!!!
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Garcia
(@GarciaJim0609) reported
@O2 Dear o2 its now over 24 hours ... I paid for an upgrade and a simple switch from 4 to 5g has taken so long. Also ..none of your customer service teams can help...if there was an issue why take my money ?? #tradingstandards #poorcustomerservice #
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Charles Gloor
(@CharlesGloor) reported
@O2 This is actually an upsetting reply. There are many O2 weak and notspots throughout the U.K. where there should be plenty of signal.
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Chris Bevan
(@El_Nobbo_1st) reported
@O2 my partner first reported no service on her phone Thursday. Since then spoken to 22 agents on phone/chat, visited 02 store and waited 24 hrs as instructed. Still no service and O2 staff are unable to help or escalate. Now saying 5 working days. it’s not good enough!!!
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Garcia
(@GarciaJim0609) reported
@O2 @virginmedia @PoorServiceUK Just been informed after my many calls since Friday that no-one in customer services logged my incident as system was down .... I don't believe what is being said now as story keeps changing #stillnophoneservice #o2uk #poor service uk