O2

O2 Outage Report in Cranford, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranford, Greater London, England 11/20/2025 15:40

November 20: Problems at O2

O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranford, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Southall, Merton, Ealing, Hayes, Epsom, Barnet, Oxshott, Uxbridge, Feltham, Walton-on-Thames and Cobham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomSouthall Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • JoeAchilles Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 when are u gonna fix the blooming mast in edgware it's been days without signal

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Paddington, England

    Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬

  • samfowler sam fowler (@samfowler) reported from Camden Town, England

    @O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....

  • phillipsc Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PAYTONYT PAYTON (@PAYTONYT) reported

    So whats happening with the My 02 app? Its been down for a few days now @O2

  • Blue_moo69 paul (@Blue_moo69) reported

    Anyone else having problems using my @O2 app

  • Darls_Chickens Darles Chickens (@Darls_Chickens) reported

    @O2 I want to pay my o2 bill but your website has been down since yesterday. I will get a £6 late payment charge if it’s not paid! Please advise me what to do.

  • MisterSlang Jonathon Green (@MisterSlang) reported

    @O2 I need access to my O2 bills (Jan-Mar) for VAT payments. (The emails you send take me there and do not, of course, help). Your site is still down. Do you have a definite time for renewed working? If not, I trust you will pay the HMRC late payment fine for me.

  • Amygrainger15 Amy grainger (@Amygrainger15) reported

    Swapped to O2 in November and have had awful signal issues since then, rang yesterday to try and sort it out to thenhave total signal loss from when I got off the phone! Website and app are down!! Rubbish service!! @O2 I’m also a carer and have explained this too!

  • nattystevenson1 Natalie Stevenson 💙 (@nattystevenson1) reported

    @wendyg4073 @O2 Sitting here in Kilwinning needing my phone and canny even get a full 4g signal

  • CAROLSPURLING1 CAROL SPURLING (@CAROLSPURLING1) reported

    @O2 your website still not working !!!!

  • HausofCharlie #1 (@HausofCharlie) reported

    The @O2 priority app is down 30 mins before I need to get my cafe nero coffee! Are you sure this is a ‘quiet period’ to do maintenance?!

  • CatherineD2705 Catherine Forrest (@CatherineD2705) reported

    @O2 I can't call or text is thus due to o2 being down? I can only WhatsApp when on WiFi, my also just keep ending before it's even rang.

  • CAROLSPURLING1 CAROL SPURLING (@CAROLSPURLING1) reported

    @O2 whats happening, ive been a customer for 25 years, this is worse service ive encountered.