O2 outages and service status in Cranford, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cranford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (60%)
- Total Blackout (20%)
- Phone (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Cranford, England
The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Uxbridge, Greenford, and Wealdstone.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 17 days ago |
|
Hammersmith
|
Total Blackout | 18 days ago |
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Hammersmith
|
Internet | 23 days ago |
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Hammersmith
|
Phone | 27 days ago |
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Hammersmith
|
Internet | 28 days ago |
|
Kingston upon Thames
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Lyndall (@LyndallAnn) reported from Hounslow, England@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 Pity you can’t provide consistent, reliable service in London
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Charlene (@Peachey_79) reported from Wandsworth, EnglandMy mum is vulnerable and can’t use the internet... she needs help @O2
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Blair♥ (@lilmissymoo90) reported@O2 Getting passed about for 2 hours too just to get an upgrade on an account that’s 7 years or older was crazy. I deal with all of my mother’s accounts and it’s never been an issue even the last phone she got from o2 was straightforward. I was almost changing to vodaphone
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Wes (@aussiebhoy88) reported@abs_1977 @O2 This has been going on for months I can literally only pay a bill over phone or in store. My salary date changes every month so I prefer to pay manually as opposed to DD and I've done it this way for years with no issue
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Andy Grice (@AndyGrice1979) reported@O2 Why has my account been locked. Trying to get through but your automated service just takes me round in circles!
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Mike Waterson (@waterson_mike) reported@1stSimona @O2 Google mse mobile deals ,lots of good deals on there , o2 are absolutely terrible now their customer service is non existent
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TopBoy Gooner (@Philysmok) reportedWhy are there so many barriers put up by you @O2 I think it’s poor that it states that after you buy the bolt ons your get a text or email regarding the purchase and how cancel but I got nothing why is this???
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The Music Man (@DavidJa51216245) reported@O2 No. It serously affected my work so i went with another provider. Id been with you and your previous incarnations for 30 years! Do you rememember Genie? Thats how you started and i was with you since then and so the service i received from you and sending balifs is disgusting
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herself (@elaine_herself) reported@O2 been a customer for 20 plus years. Have spent 2 years trying to change a name. I’m absolutely done. Your customer service is beyond reprehensible
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ally connor (@1980Ally1603) reported@O2 still no service after 3 days… call after call with no resolution. Really poor
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John Taylor (@TaylorSurrey) reported@O2 my new order for sim only is held awaiting (4 days)customer support, who can I contact to complete checkout?
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Andrew Bennett (@AndrewJBen1988) reported@O2 a week on after complaining and my complaint marked as resolved I still can not phone customer care on any of the numbers and you are now telling me I have used all of my unlimited data plan is less than 3 days 🤬🤬🤬