O2 Outage Report in Cranford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Cranford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Esher, Kensington, Worcester Park, Pirbright, Wandsworth, Slough, Wallington, Kingston upon Thames, Camden Town, Ascot, Barnet, Hammersmith, Ealing and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
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| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Lynsey White
(@LynseyWhite2) reported
from
Wandsworth, England
@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Giff 🏴
(@gingfinger) reported
@virginmedia Been @virginmedia customer for years (on a new deal now tho) & new @o2 customer. Who is responsible for activation of the doubling up of BOTH services via VOLT? Not possible on either app or via the customer service reps I’ve spoken to. It should be way simpler than this.
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william benstock
(@will6310) reported
@O2 hi there I keep on getting a voice mail notification on my iPhone even tho I don't have any voice mails please help
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Brian Lee
(@stookie2711) reported
@O2 Dear O2. Why is it when I try to contact you I get a robot typing to me, when I ask a question it fails to understand what I'm saying. I know I talk Scottish but write in English. Why is there emergency alerts on my phone, i didn't ask for them
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Ryan Anderson
(@ryanstanley22) reported
@solutionsarc @O2 They don’t care about their signal, they sit there and say it’s fixed and it never is, leave them and move elsewhere, o2 need to be closed down and taken to court for fraud
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The Running Geek 🏃🏃💻
(@welshgje) reported
@matt_knott @O2 It is poor. Funny thing is, I found the sim slot on the iphone 14. It's not in the usual place at all and when I was holding the phone (in my usual manner) I was hiding the slot. Doh me to me fair, but why move it on a standard 14? 14Pro and 14ProMax all have it in the old space.
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Jola
(@Firebird71) reported
@O2 @TheO2 Stage times were never given and I asked for this a couple of days back! Ended up having to get buses home as due to a later than expected finish we missed our trains 🤬
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Stay _Free
(@johnarob) reported
@O2 just wasted 53 mins with Thelma at your customer services. Probably on hold for 45 mins of that time. Unhelpful doesn't begin to describe my experience. OFCOM informed
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Sam Morrow
(@SamMorrow94) reported
@O2 This has been ongoing for a month now though and we haven’t had any notification of it. When you hike up prices by 10% and then get no service it’s beyond a joke
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Emma Grant
(@Em_Grant) reported
@AXS_UK @O2 @george_ezra I bought 6tix for the show at O2 on 14 March and transferred 5 to the friend who were meant to be coming with me. They can’t make the new date so I want to take my sons/husband but no one can transfer the tix back to me. Please help!
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Joanne
(@jodanmitch) reported
@O2 this is the worst and I mean worst customer services I have ever had to use. How on earth do you run a network when you don’t answer any calls at any time of the day thank the lord I cancelled my account with you. You said you wanted to send me a refund