O2 Outage Report in Cranford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Cranford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Ealing, Hayes, Hammersmith, Epsom, Barnet, Oxshott, Uxbridge, Feltham, Walton-on-Thames, Cobham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ealing |
Phone | |
| Hayes |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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SammTimms
(@Manta1970) reported
@O2 why can I make emergency calls only atm. Also why is my mobile network showing as vodaphone ? If this carries on I shall jump to vodaphone. What’s the problem here ? Please dont send me your standard response as there is nothing that helps me there.
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Woodywhoo
(@WoodyWoodywhoo) reported
@O2 I'm still waiting for someone to get back to me I've now been on hold for 46 minutes outstanding performance you cant even provide me 4g 3g or anything no phone signal were I live and you've known about this for the last two months let's talk @EE it's time to jump ship
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Suz Lyons
(@_brilliantidiot) reported
@O2 what on earths going on this week?! Multiple times every day my phones losing all signal! #freebillthismonthplease
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《⬡》 $link ¥ou ₩!n 《⬡》
(@Linkmarine15) reported
@O2 I did ur guide and sent many reports that ots down! Seems even here ur advised to pass the buck! I live in clear sight of a tower so that will help u because if ur asking where means likly no one else is getting a good service! U work it out or make ur reports and repairs final!
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Clare C
(@ClareCaths) reported
@O2 Sorry but this not a good response. We’re now told to wait another 7 days for an update. Not all calls can be made through WiFi. Or received, not all companies accept wifi calls to landlines. The updates are poor.
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RiflemanMac 🇬🇧
(@RiflemanMac) reported
@O2 Thank you for replying, but It’s not an individual issue. Everyone on O2 in the GU11 area has zero or intermittent 4G mobile data for months now. We have occasional lucky days of it working. We shouldn’t have to be surprised when it works, it just should.
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zoe potts
(@forestzoe) reported
@O2 trying desperately to report some form of fraud, for a cancelled account. Going round in circles. Had everything from being cut off, transferred to 4 depts, transferred to recorded msg and everything in between. Your service is appalling and I'm no further along
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Woodywhoo
(@WoodyWoodywhoo) reported
@O2 you have the worst customer service I've ever received they are happy for me to pay for a service they can NOT provide and don't even KNOW when it will come back on AND NO YOU DO NOT UNDERSTAND MY FRUSTRATIONS OR YOU WOULD DO SOMETHING ABOUT IT @EE I'll be call in tomorrow
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¿craig?
(@craigs06) reported
Whats the latest excuse for my Internet connection not been stable today? @virginmedia can't wait for the merger with @O2 imagine phone signal will get worse if we look at the current state of affairs. !
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Woodywhoo
(@WoodyWoodywhoo) reported
@O2 At this moment it time your on nill points @EE your customers service has been far better its true if your a loyal customer you get nothing in return @EE thanks again