O2 Outage Report in Cranford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Cranford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Paddington, Fulham, Hayes, Hounslow, Surbiton, Hammersmith, Wembley, Richmond, Southall, Merton, Ealing, Epsom, Barnet and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Total Blackout | |
| London |
Total Blackout | |
| Fulham |
Phone | |
| Hayes |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liberty
(@libertyindye) reported
@AXS_UK I've been waiting since yesterday to get an all points east ticket with @O2 priority - your link finally works this morning but is the 2for1 offer still valid? There is no detail on the check out page. Help!
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Connor Pacheco
(@Connor_Pacheco) reported
@O2 so your offer for All Points East with O2 Priority has expired and the website was down for over 5 hours yesterday before the offer expired. Any chance for an extension to rectify the problem?
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Thedustdolly
(@Thedustdolly) reported
@O2 shocking network in and around Havant Hampshire PO9 checked status and no issues? We've had lots of people in the area saying the same since last Thursday can you advise? #poornetwork #o2
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Laura
(@laura___xoxox) reported
@O2 my mobile data is constantly failing to connect on my Apple Watch (I pay for a monthly airtime plan) all online advisors are less that helpful, if I bring it in to store is it an issue you can potentially resolve or will you refer me to Apple?
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Cameron Quigley
(@cameronquigley_) reported
@AXS_UK @O2 Trying to buy tickets to All Points East with O2 Priority offer but your site isn't working to buy any tickets. Offer expiers tonight. Please advise / offer resolution.
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James Butler
(@JamesButler_) reported
@allpointseastuk @AXS_UK @O2 Are you aware of how many sales you're currently missing out on due to broken links on the AXS website? I'm one of many trying to purchase through O2 priority before midnight but unable to.
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Gemma M
(@Larryjimjam) reported
@O2 where is the mast that is down in the PE26 area please? Is it on the water town on the outskirts of Ramsey?
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rambo
(@ramstatla) reported
@Kezeeah_rose @AXS_UK @O2 I’m experiencing the same problem, a real shame since the offer expires today. Could you help us with this?
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M. Gully
(@MoGul788) reported
@O2 why does it say this when I try to login my o2 app: Something went wrong. Oops. My 02 isn't available to you yet. If you're new to 02, it can take up to 48 hours for your account to be ready. If it's been longer than 48 hours, get in touch and we'll look into it for you.
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@jono_vix
(@jono_vix) reported
@allpointseastuk please help!!! I tried purchasing tickets to Gorillaz yesterday afternoon using the @o2 priority benefit before it expired however @AXS_UK website didn’t allow any orders to be placed due to website issues. Please can i have a code to make my order today?