O2 outages and service status in Cranford, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cranford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 6, 10:23 AM GMT+1.
- Internet (40%)
- Phone (40%)
- Total Blackout (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cranford, England
The most recent O2 outage reports came from the following cities: Ruislip, Hammersmith, Slough, Hounslow, Richmond, Harrow, and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 Ruislip
|
Phone | 6 days ago |
|
Hammersmith
|
Internet | 13 days ago |
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Hammersmith
|
Total Blackout | 19 days ago |
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Slough
|
Phone | 19 days ago |
|
Hounslow
|
Internet | 21 days ago |
|
Hammersmith
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Bari Heer (@B_Heer84) reported from Wraysbury, England@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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David (@daveya90) reported from Wandsworth, England@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, EnglandDear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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James Elston (@JamesElston3) reported from Hammersmith, England@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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GW 🔰🏴 (@GW_Mktg) reported@O2 terrible signal in my own home. @virginmedia have let me down (yet again) so no WiFi equals no use of phone. Long-standing client and not really feeling that benefit. Started a DM conversation which went dead. Please help
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!
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Dean Noble (@deanyboy80) reported@O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.
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Steve Eley 🧡🖤💙💛❤ (@SteveEley5) reported@O2 your customer service is so bad! On my 3rd chat (heading towards 3hrs in total) with you & still nothing rectified. Your agents are clueless.
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RICKY (@Rickyroaster1) reportedToday I received a txt stating my rolling plan had been cancelled and I was put on a PAYG tariff.This is so unprofessional, to change a customers plan without basic communication on WHY?if a card expires O2 should tell customer not change tariff, WTF O2 @O2
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Karl (@karldj83) reported@lestereverton80 @O2 Same the signal everywhere is shite
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Blaze 3D (@Weezyblaze77) reported@O2 @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers @CommasOmbudsman
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Mike (@MiKe1983_) reported@O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....
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millie (@overgrownmillie) reported@O2 tell me how I'm supposed to make an online claim about my stolen iPhone when every time I try and use the link it comes up with error 401 unauthorised. What is my £15 a month actually doing if I can't access this ****?????
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Danny King (@dannykingbiz) reportedHey @O2 any idea why one of the phone numbers on my account isn’t getting any service abroad while the other one is?