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O2

O2 outages and service status in Cranford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Cranford, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Phone.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Phone (33%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cranford, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, and Kingston upon Thames.

CityProblem TypeReport Time
Hammersmith Phone 8 days ago
Hammersmith E-mail 11 days ago
Hammersmith Internet 11 days ago
Wandsworth Internet 1 month ago
Hammersmith Total Blackout 1 month ago
Hammersmith Internet 2 months ago

Community Discussion

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O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • nickshuttle
    Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • thespacedmonkey
    Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • marshallb60
    Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • musical_IH
    Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • Gavlar321
    Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • nmunawar
    dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

  • fbateallthepies
    Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

  • sachink0201
    Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • vickyx26
    vicky mccabe (@vickyx26) reported

    @Happyengland79 @O2 We are in the exact same boat. Been waiting since January and had a nightmare getting through to any of them! Only refunded last week after we contacted morning live and they contacted o2. Worst company EVER

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    @O2 Seriously, I messaged by DM prior to 1800hrs today, and even notified you on the main timeline I had done it, and guess what, yep @O2 have completely ignored it. Customer service is missing

  • NWIWC01
    W (@NWIWC01) reported

    Does anyone know how I can swap phone providers ASAP @O2 hasnt had signal where I work for weeks and ive 2 phones I cant ring or text anyone on constantly. Incase of a work emergency im knackered.

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    Upgrading with @O2 pricing is an absolute joke! 20 year customer counts for nothing. They want to lock you in with an already stupid monthly for 36 months and increase every year on top!!

  • Destr0yT0Create
    Devs (@Destr0yT0Create) reported

    @O2 your blue Mondays has been down pretty much the entire day, r u guys going to fix it?

  • JasmineRisely
    Jasmine Chandler (@JasmineRisely) reported

    @O2 over the last couple of weeks I’m having signal issues around my house/village. Is there someway to check if there are on going works/issues?

  • Isa_Yolina
    Isadora (@Isa_Yolina) reported

    @O2 It looks like Blue Mondays is broken for everyone anyway, I'll just try again later if I remember to

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    Why does @O2 make it so hard to be a good customer? Yesterday, due to terrible service, and for them going to my bank for a DD I did not owe, I received compensation of £50. Today, they threatened to cut my services and report me to Debt Collection Agencies. They sent me SMS and an email, yet apparently, the £30 compensation they offered today, I can not have because I had the maximum compensation yesterday for another matter.

  • angiemc215
    Angie (@angiemc215) reported

    @O2 Never mind roaming @O2 when will my service at home be fixed, been getting the same messages for over 2 weeks now saying "were working on it"

  • caglaayn_
    Çağla💎 (@caglaayn_) reported

    @ellsbells181x @O2 @Myles_Nerd1 might help