O2 outages and service status in Cranford, England

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cranford, England

The most recent O2 outage reports came from the following cities: Teddington, Hammersmith, and Brentford.

City	Problem Type	Report Time
Teddington	Phone	5 days ago
Hammersmith	Wi-fi	10 days ago
Brentford	Phone	18 days ago
Hammersmith	Phone	27 days ago
Hammersmith	E-mail	1 month ago
Hammersmith	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 39 seconds ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Avigazed (@Avigazed) reported 1 minute ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Nina Van Driel (@ninavdbennett) reported 1 minute ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Darren Boyle (@misterscoop) reported 7 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 8 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  Chris Reed (@chris_reed) reported 14 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  Robert Balaam (@RobertBalaam) reported 18 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Conleth Kane (@ConlethKane) reported 19 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  hedara (@hedaramusic) reported 28 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Sarah Ward (@tiggsie) reported 28 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  MSYENHA (@MSYENHA) reported 30 minutes ago from Wandsworth, England

  @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

• 
  Robert Balaam (@RobertBalaam) reported 34 minutes ago from Wandsworth, England

  @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Federica Parise (@cityposer) reported 38 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 40 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Robert Balaam (@RobertBalaam) reported 45 minutes ago from Wandsworth, England

  .@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

• 
  Bede Feltham 💙 (@bedefeltham) reported 51 minutes ago from Esher, England

  @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

• 
  Liz Rose 😍 (@esrose2003) reported 54 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Dré (@daktadre) reported 59 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Charlene (@Peachey_79) reported 59 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Martin Kay (@martinkay11) reported 60 minutes ago from Wandsworth, England

  Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@ChrisHa21736755) reported 7 minutes ago

  @TomTugendhat @O2 @EE The UK mobile companies have been dealing with massive 4G and 5G investment costs and ever decreasing margins due to reducing contract prices. Meanwhile mobile use continues to rise leading to network congestion. All part of a healthy competitive market you might say.

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 8 minutes ago

  It’s not just ‘recently’ @O2. @TomTugendhat is absolutely right that your mobile coverage in London is consistently poor. I have found it better in rural Spain than in ‘London, Global City’. Perhaps @MayorofLondon could direct his £7m PR spend to mobile infrastructure instead?

• 
  Dan (@_DanWest) reported 15 minutes ago

  @O2 no mobile phone network is extremely slow today data barely working in some of the areas I’ve been to this morning. What’s going on?

• 
  Dr Hanko Honkasson (@drhanko2) reported 16 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

• 
  Simon Denye (@simondenye) reported 17 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  Ham (@Jonny_Ham) reported 20 minutes ago

  25+ years with @O2 BT Cellnet, finally had enough, signal absolutely shocking, totally gone down the pan.

• 
  Felix Lowe (@saddleblaze) reported 23 minutes ago

  @TomTugendhat @O2 @EE It’s quite a leap to blame your poor phone reception on cyclists, Tom. Be better.

• 
  Pete ‘Moose’ Jousiffe 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@karakashin) reported 31 minutes ago

  @O2 absolutely crap service! We have been without mobile service for days in NN14! Will we be getting a refund?

• 
  Shauney Connor (@toryshaun) reported 34 minutes ago

  @TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

• 
  Luke Alexander (@LukeAlexanderpr) reported 35 minutes ago

  @TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!