O2 outages and service status in Cranford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cranford, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Internet.
- The most recent signal from this area was received Jun 12, 12:00 PM GMT+1.
- Phone (50%)
- E-mail (25%)
- Internet (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at O2
O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cranford, England
The most recent O2 outage reports came from the following cities: Brentford, Hammersmith, and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford
|
Phone | 3 days ago |
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Hammersmith
|
Phone | 12 days ago |
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Hammersmith
|
15 days ago | |
|
Hammersmith
|
Internet | 15 days ago |
|
Wandsworth
|
Internet | 2 months ago |
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Hammersmith
|
Total Blackout | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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Richard 🏳️🌈 (he/him) (@Paul___SW18) reported from Wandsworth, EnglandHey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, EnglandDear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, EnglandUnbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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peter (@peter33266430) reported from Slough, England@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Joeachilles.com (@JoeAchilles) reported from Denham, EnglandMother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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Jeff Stevenson (@ukcomic) reported from Hillingdon, England@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Briana (@Briana432130275) reported@TomTugendhat @O2 @EE O2 are the worst. The rot started under tories
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Wayne Tuckwell 💚🖤 (@waynetuckwell) reported@O2 so when am I going to get an update to ticket number: CIT-A408955. Or you hoping I’ll just go away and not bother you again? I will not be renewing with O2 as your customer service is poor to say the least.
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Way Of The Hunter 🏴 (@ACaldwell68074) reported@O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.
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Lewis Ormston (@LewisOrmston) reported@TomTugendhat @O2 Completely agree. It's been the same in Manchester City Centre for years. I wrote to my local MP, who raised it with the government - they've fitted signal boosters that have helped slightly, but no one should face this in a major city in 2026. Needs looking at nationally.
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Robert H (@RobertH1947) reported@TomTugendhat @O2 @EE On trains your only hope is to switch WiFi off and hope your roaming service kicks in.
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helen wood (@DivineBiba) reported@TomTugendhat @O2 @vodafone I had terrible reception with EE for 2 years and now Im with 02 everything is fine. EE also had me on an expensive contract for no good reason, it took a year to sort out a more reasonable deal.
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Councillor Luke Bennett (@CouncillorLuke) reported@TomTugendhat @O2 @EE Correct. I had a better reception from my first (Cellnet) mobile in 1995 (in Devon)! Gone are the days of being able to rely on a decent signal! Despite that, ugly / tall mobile phone masts are everywhere (with zero effort to camouflage them or place them 'sensitively').
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Paul Welters (@PaulWelters) reported@TomTugendhat @O2 @EE That's private enterprise for you Tom: promises investment, better cheaper service than the state could provide but trips over its own boots failing bigly However, as you surely know, mobile phone signals in La France Profonde, despite it being 6 times as big as UK, are fine.
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Wayne Tuckwell 💚🖤 (@waynetuckwell) reported@O2 How is your internal Helpdesk Ticket number sensitive information? what are people going to do with it..... fix your s**te website?
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Jo Harrington (@1joharrington) reported@TomTugendhat @O2 UK 5G is dreadful. Third-party user testing from Opensignal and Ookla showed that the everyday user experience in the UK is among the worst in the developed world. 40% of the time your phone shows the "5G" icon in the UK, it is actually running on older 4G infrastructure.