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O2 outages and service status in Cranford, England

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Full Outage Map
  • O2 generated 2 outage signals in the last 24 hours around Cranford, including 2 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • The most recent signal from this area was received May 30, 7:37 PM GMT+1.
  • 50% E-mail (50%)
  • 50% Internet (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cranford, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, and Kingston upon Thames.

CityProblem TypeReport Time
Hammersmith E-mail 2 hours ago
Hammersmith Internet 2 hours ago
Wandsworth Internet 1 month ago
Hammersmith Total Blackout 1 month ago
Hammersmith Internet 1 month ago
Hammersmith Phone 1 month ago

Nearby cities with recent reports

Hammersmith

2 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • MabdiNur1
    Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • Seanielondon
    Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • JoeAchilles
    Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Wandsworth, England

    @O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful

  • Gavlar321
    Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

  • DebsHaden
    Debbie Haden (@DebsHaden) reported from Slough, England

    @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

  • 26samb
    Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • Avigazed
    Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • ConlethKane
    Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • Astr0Isha
    Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • azhaarashraf
    Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • maryhippychick
    m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • nickshuttle
    Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • anton_simp66
    anton Simpson (@anton_simp66) reported

    @O2 You can always tell in my area it's a Bank holiday we get a crap mobile phone reception and hardly any Data speed sort it out @o2

  • GreenVapinGiant
    Northumberland Wanderer (@GreenVapinGiant) reported

    @ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper

  • clairewhyte12
    claire whyte (@clairewhyte12) reported

    @O2 I already did. You said you couldn’t help.

  • LaurenHill0808
    Lauren Hill (@LaurenHill0808) reported

    @O2 I appreciate this and the signal checker says it’s fine for 4G and 5G inside and out.. but data just does not work, and it has been like that for a while now, outside it says I have 5G but nothing will load and if I go inside it goes into satellite mode..

  • TaniiyaOx
    Taniya Begum (@TaniiyaOx) reported

    @O2 Hi is WhatsApp down on 02? My messages are not going through but everything else is working

  • Jessw1303
    Jess (@Jessw1303) reported

    @O2 @ceeveepee That’s a lie, I spoke to your customer service almost a week ago and told them this was happening to me too, I also can’t make any payments towards my daughters bolt ons.

  • jennslcfc94
    MS (@jennslcfc94) reported

    @O2 my data has not worked for 2 days and I don’t know why. Your app never works. I’ve turned it all off and on and you asked me to DM but you have not helped in any way. Why has my 4G not been working!!????

  • brainmcmillan
    brian mcmillan (@brainmcmillan) reported

    @O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".

  • Propertyshe
    Susan Freeman (@Propertyshe) reported

    Good afternoon @O2. We continue to have absolutely zero telephone reception in Burley New Forest BH24 4BA? You told us last year the ‘issue’ had been resolved. It has not been resolved. Can you look into this please?

  • Proj65
    Steve Nunn (@Proj65) reported

    @O2 @Propermister89 Hi. When I call your support number I am redirected to top up my account. There are no options to get help with activating a new SIM card. Plus the system does not recognize main debit card number, so I cannot top up the account either. The phone number 202 didn't work Help