O2

O2 Outage Report in Cranford, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranford, Greater London, England 01/21/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranford, Greater London, England

The most recent O2 outage reports came from the following cities: London, Slough, Hammersmith, Ealing, Southall, Wandsworth, Paddington, Fulham, Hayes, Hounslow, Surbiton, Wembley and Richmond.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSlough Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Cash1863 Ashley Thorley (@Cash1863) reported

    @O2 It has now been a week without any service, how is this acceptable? I'm sure @Ofcom would agree that this is not acceptable, paying for a service that is not being fulfilled

  • hughesclaire39 Claire (@hughesclaire39) reported

    @O2 @GoodThingsFdn @virginmedia Shame service isn’t very good

  • johnmurphee john murphy (@johnmurphee) reported

    @O2 ordered a phone in store 3 weeks ago. Told to collect on December 3rd. No contact. Phoned O2 store but no -one ever answers.Eventually got through to customer service after long wait. Put on hold… can’t find details of order. Put through to sales team. Line went dead…..

  • THATGUYBLOKE ThatGuyBloke 💙💙 (Bleedin' Obvious Parody) (@THATGUYBLOKE) reported

    @VirginMedia down in North Norwich. Loads of customers paying fat monthly fees pulling their hair out trying to watch World Cup. On @O2 mobile tethered, even that is popping in and out of 3G & 4G. Y'know the government are stressing us all out? Do you literally have to join in?

  • markdansell Mark (@markdansell) reported

    @O2 5G network is the tech equivalent of the emperors new clothes, absolute pony. They have plenty of 3G, can that be turned back on?

  • longlivemollie mollie (@longlivemollie) reported

    @O2 my shop disney code isn’t working can you help

  • Zaynab_n_m Zaynab (@Zaynab_n_m) reported

    No longer understand the value of being an @O2 priority member, waited almost 5 hours in a queue yet the tickets were sold out. Very poor user experience, why not tell your customer the ticket are sold out?

  • deanjohnston dj (@deanjohnston) reported

    @O2 The customer service at your Teesside park store is beyond a joke. Been in twice over the past few weeks and have walked out angry both times. They genuinely couldn't give a toss about their customers.

  • Jameshickmott86 deepwoke (@Jameshickmott86) reported

    @O2 why would a phone company make it so i cannot speak to a human. I dont care for chat, i need u to resolve your billing issues before you fraudulently cut me off. Ive paid my bill! Just like last time this happened.. something majorly wrong with your service

  • jassem_mohaned Mohaned Jassem (@jassem_mohaned) reported

    @O2 no network on my phone for 4 days now. No calls, no texts no data just throwing credits on the account. I highly doubt there is an issue with a mast in my area as I have checked nearly every postcode in the UK same problem. At least tell us what the real issue is OR and eta?