O2 Outage Report in Cranford, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (18%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cranford, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Barnet, Kensington, Muswell Hill, Bushey, Woking, Paddington, Hounslow, Ealing, Slough, Esher, Worcester Park, Pirbright and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Phone | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Cranford, England
Latest outage, problems and issue reports in Cranford and nearby locations:
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
My mum is vulnerable and can’t use the internet... she needs help @O2
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Tommy Pickles
(@DJTommyPickles) reported
from
Wandsworth, England
@O2 truly the worst customer service I’ve experienced in a long while
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Chiswick RFC Girls
(@ChiswickRFCGirl) reported
from
Hammersmith, England
Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Dimitthri Lochana Vithanage
(@sparkyDLVXO) reported
from
Banstead, England
@O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
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Sean Parry
(@SeanEdwardParry) reported
from
Wandsworth, England
@O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel McKechnie
(@RachelMckechnie) reported
@O2 two days later and my number is not transferred over sooooo **** 😩
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Ginette Stride
(@NettyStride) reported
@O2 why did my refund for Apple Watch cover apparently go onto my O2 account, rather than back into bank & this months payment that you had twice take up to 7 days to be repaid to me!! Close to losing a customer
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Vicky
(@Oldskoolteach) reported
@O2 Could really do with speaking to someone to sort out why I can’t receive verification codes since moving from EE. Seems you’ve known about this issue for months but haven’t done anything about it! May need to end my contract as I’m still in the 14 days cool off period.
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S#*t Sharloney Says
(@sharloney) reported
@O2 why have you disconnected my phone for the last 2 days? All I did was ask for a 5g enabled sim!!! I doubled checked doing this was not going to be an issue! I have missed 2 vital postnatal calls because of your incompetence!
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MetaDon
(@Big_city_bright) reported
@M_R_Hoffman @O2 Awful, today was the last straw. 2 weeks of incompetence. The app doesn't work. The website doesn't work. False advertisement. The store doesn't know what a rolling plan is. Stay away and save yourself some time and frustration.
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Vicky
(@Oldskoolteach) reported
@O2 It’s 7:15am. I really need to speak to a customer service agent but your contact centre seems to be set to out of office permanently. I’d love to know what your opening times are!
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Jon. Just Jon.
(@CloudJKay) reported
FFS @O2 . My number I am porting in has been dead since Monday. I keep being told it will port by the end of the day. Your support chat ignored me since 17:15 yesterday. Great first experience.
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Kirsty
(@kirstybarts) reported
It’s impossible to contact @O2. Chasing them for our discount to be applied and never heard back. Tried to contact then on all options but they’re always ‘too busy’. Awful service.
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Becky
(@BeckyMarson) reported
@O2 I’m missing important calls. Signal been down for months now (Sheffield)
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FPL Jazz
(@FPLJazz01) reported
@O2 Moving to you guys has been the worst decision ever! Appalling customer service! Been over a week and pay monthly sim still not working! Number still not ported over! Call centres hang up on you!! I can’t use my phone as old network now stopped!!😡😡 #o2 #awful