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O2

O2 outages and service status in Cranford, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Cranford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 67% Internet (67%)
  • 17% Total Blackout (17%)
  • 17% Phone (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cranford, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Uxbridge, Greenford, and Wealdstone.

CityProblem TypeReport Time
Wandsworth Internet 12 days ago
Hammersmith Total Blackout 13 days ago
Hammersmith Internet 18 days ago
Hammersmith Phone 22 days ago
Hammersmith Internet 23 days ago
Kingston upon Thames Internet 28 days ago

Community Discussion

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O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • JamesElston3
    James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • Nicolanoodle
    Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • Paul___SW18
    Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • TMytton90
    Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • ninavdbennett
    Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • phillipsc
    Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • Amalik7991
    Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • Vagabond1107
    ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • ukcomic
    Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • Nick_G6
    N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England

    Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • fbateallthepies
    Dowsey (@fbateallthepies) reported from Wandsworth, England

    @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gagancheetu
    gagan cheetu (@gagancheetu) reported

    @o2de My contract was cancelled about a year ago and a refund was confirmed. However, I only keep receiving monthly credit notes by email, but no money has been transferred to my bank account. Please urgently check and clarify. Customer no.: 6094099929 @O2

  • mhabib18
    Mhabib (@mhabib18) reported

    @O2 Complaint reference: C-0805262070, i dont want any more discussions..sort it out pronto else closing my account and going to @VodafoneUK

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @O2 Have done that multiple times, and again, you have shown zero interest in a long standing customer. I have lodged a formal complaint and I am still awaiting my refund for the money you have scammed from my account. You really are appalling. I have never experienced customer service as bad as yours.

  • lipsyfry
    Tim Fry (@lipsyfry) reported

    @O2 @CriticalRole @LessThanJake **** network do not waste your money

  • ellisadamant
    Ellis Adams (@ellisadamant) reported

    @Ofcom @O2 Just tried to port my number away from o2. The method via text doesn't work. You can't do it via your o2 account on the website and the phone method closes at 21:00. 02 service is pathetic and designed to keep you on their network. FIX IT.

  • Duck52938829441
    Duck (@Duck52938829441) reported

    @O2 @ArtemisEmpress I have this issue as well. I can’t use Apple Pay or PayPal.

  • JJMMHH80
    JJ (@JJMMHH80) reported

    I am in a "queue" to access @O2 shop. Wtf how can you have a queue for an online store you bunch of crazy people

  • lipsyfry
    Tim Fry (@lipsyfry) reported

    @O2 **** network do not waste your money

  • ajemioo8
    t💋 (@ajemioo8) reported

    @O2 @Ticketmaster @TicketmasterUK please help me out. i bought Olivia Rodrigo tickets via the ticketmaster account, when I try to log in on the o2 app in the “my tickets” tab it says that my account is incorrect, although I created the account with the same e-mail and everything.

  • arthurus21
    Arthur Edwards (@arthurus21) reported

    @arokorol @O2 boo hoo - poor you. the eternal victim while supporting a genocide state