O2 outages and service status in Cranford, England

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cranford, England

The most recent O2 outage reports came from the following cities: Wandsworth, Hammersmith, Kingston upon Thames, Wembley, Uxbridge, Greenford, and Wealdstone.

City	Problem Type	Report Time
Wandsworth	Internet	13 days ago
Hammersmith	Total Blackout	14 days ago
Hammersmith	Internet	19 days ago
Hammersmith	Phone	23 days ago
Hammersmith	Internet	24 days ago
Kingston upon Thames	Internet	29 days ago

Community Discussion

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O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

• 
  m a r y (@maryhippychick) reported 22 seconds ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 51 seconds ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  Gavin 🇺🇦 (@Gavlar321) reported 57 seconds ago from Wandsworth, England

  @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

• 
  Nicky Sinclair PGA (@nickysinclair) reported 9 minutes ago from Windsor, England

  @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

• 
  Astro Gyal 💦 (@Astr0Isha) reported 14 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 16 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  hedara (@hedaramusic) reported 23 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Katherine Stephens (@love_kittyket) reported 28 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Sean Flatley (@Seanielondon) reported 29 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Richard Morris (@richardmorrisuk) reported 36 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Federica Parise (@cityposer) reported 37 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Liz Rose 😍 (@esrose2003) reported 40 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Lyndall (@LyndallAnn) reported 40 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

• 
  Fr Chris Phillips SSC (@phillipsc) reported 40 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Ashley Leggett (@ashley_leggett) reported 40 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Sally Gilchrist (@SallyGilchrist1) reported 43 minutes ago from Wandsworth, England

  @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

• 
  Jess (@MrsScreech) reported 43 minutes ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

• 
  Avigazed (@Avigazed) reported 57 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Chris sweet (@poundland_thor) reported 57 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Ruth Holliday (@RuthHolliday13) reported 58 minutes ago from Hammersmith, England

  Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lilith Tuylor (@lilith15016) reported 7 minutes ago

  @O2 O2 refuse to accommodate customer needs re: payment dates. The data allowance is appalling for PAYG users, and the coverage is poor also. Cue the ‘sorry you feel that way‘ dismissal from O2.

• 
  amy simpson (@amy_jo_23) reported 8 minutes ago

  @O2 since you have teamed up with @virginmedia my inter on my mobile has been awful signal keeps dropping driving me mad

• 
  Kirsty (@kirstygc1) reported 9 minutes ago

  @O2 The app is still not working and if it doesn’t work today you have lost a customer.

• 
  isa ⋆ ˚｡⋆౨ৎ˚ (@yoizkkura) reported 12 minutes ago

  @chocominteo_ @O2 aw man🥲🥲🥲🥲 i wish their team made it clear that its o2 priority only on may 5th because it looked like a membership presale too ,, either way i couldnt even access the website as it said its not available in my country :( i felt a bit stupid, ty for explaining 😭

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 14 minutes ago

  I strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already

• 
  Northern Running Girl (@UKrunninggirl) reported 16 minutes ago

  @O2 I do wish you would notify customers when you are going to do 'work' that will completely remove any phone signal. 6 days and counting with no phone signal. 🙄

• 
  charlotte (@charlottealexab) reported 19 minutes ago

  @O2 when will the signal be improved in Portsmouth PO1 area? Constantly having to connect to nearby WIFI! So frustrating!

• 
  Tim Fry (@lipsyfry) reported 21 minutes ago

  @O2 **** network do not waste your money

• 
  AA (@asahmed59) reported 26 minutes ago

  @arokorol @O2 Its just wherever phone picks up signal from a tower and whoever uses that tower. Its not that deep. Go find a tiny violin

• 
  Justin Diamond (@JustinDiamond16) reported 30 minutes ago

  @O2 your payment page still don’t work on your website. Iv seen on here others are having the same problem so why when the website was down last night for maintenance why could it not be looked in to