1. Home
  2. ❯
  3. Companies
  4. ❯
  5. O2
  6. ❯
  7. Cranford, England
O2

O2 Outage Report in Cranford, Greater London, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Cranford, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Muswell Hill, Bushey, Woking, Hounslow, Ealing, and Slough.

CityProblem TypeReport Time
Hammersmith Internet 11 hours ago
Hammersmith Internet 2 days ago
Wembley Internet 3 days ago
Hammersmith Internet 7 days ago
Wandsworth Internet 8 days ago
Uxbridge Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • martinkay11
    Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • AdairDrivePhoto
    Hayden | London Event Photographer (@AdairDrivePhoto) reported from Wandsworth, England

    Hi @O2 links in your last email are not working for me. #GoDine

  • love_kittyket
    Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • SteveHodgson1
    Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • NeedMoreTea
    Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • RoseHinds
    Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • markh4780
    Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • nmunawar
    dr nabila 🌹 (@nmunawar) reported from Wandsworth, England

    Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • Mr_ISC
    Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • sparkyDLVXO
    Dimitthri Lochana Vithanage (@sparkyDLVXO) reported from Banstead, England

    @O2 Heres the weird thing it actually was decent! Also i cant use wifi calling when im out and about. Please fix or install new cell towers around in the Epsom area and around the surrounding towns. Either its due to congestion or poor signal!

  • bukachef
    Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Arkhaminmate007
    Brian Osborne (@Arkhaminmate007) reported

    @virginmedia @O2 Once again my promised 100mb service I pay for is running at 7mb (same thing happened a few weeks ago) when I took the deal I was told that it would never dip below 50. Customer service is dire, just bots, and I'll still be expected to pay for 100mb despite getting 7mb..

  • AitchMatty
    MattyAitch⚒aka OnionRingKing (@AitchMatty) reported

    @O2 No I won’t , I’ll leave o2 now on this , I told him several times I was a bad line with background noise , probably cooking and eating at home , I asked him to phone back he refused 🤬🤬🤬

  • lifetranquil1
    Tranquil-life (@lifetranquil1) reported

    @O2 hi please could you help imtrying to get the new volt promo In conjunction with Virgin media yet no one seems to know about it I’ve call 202 & been to two shops & staff haven’t been trained and can’t help

  • kt_bennett
    KT B (@kt_bennett) reported

    @O2 can you help? Have you totally sold out of absolutely every songle #Priorityticket in the UK for @TheBiancaDelRio tour? The site states you are out of time to book? #confused

  • GlitterMagpie_
    Lisa 🐱 (@GlitterMagpie_) reported

    @O2 Hi, I have an account with yourselves and Virgin Media. How do I apply the Volt benefit? My o2 just keeps looping me around to the info about the benefit but never shows me where to enable it

  • JaySeeDeCaux
    Jay See (@JaySeeDeCaux) reported

    @MichaelFricker @O2 You can have mine I've been trying to cancel it all day on Twitter and customer services and I've just had the text saying DHL will be delivering it tomorrow.

  • Carlo14601
    Carl (@Carlo14601) reported

    @Ker_Anderson @VodafoneUK Amazing, thanks Ker. Other than general maintenance I don’t think Voda or @O2 have put much development in the city. Connectivity is somewhat poor 😢🤞🏼🤞🏼

  • MichellePat4
    Michelle Pattison (@MichellePat4) reported

    Ok. Who is gonna help or take responsibility now? @O2 @AppleSupport I’ve got my silly #esim and still the #iphoneandwatch don’t work

  • SJWESTT
    SJ 🤟🏽 (@SJWESTT) reported

    @O2 I haven’t had service for a week now, my 4G is non-existent

  • narvdi
    david byers (@narvdi) reported

    @lifetranquil1 @O2 So sorry about that,I have had similar issues like that before,but cr4ckware on Instagram helped me out,he’s a genius