O2

O2 Outage Report in Cranford, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cranford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cranford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cranford, Greater London, England 02/05/2026 09:05

February 05: Problems at O2

O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cranford, Greater London, England

The most recent O2 outage reports came from the following cities: Wandsworth, Slough, Wallington, Kingston upon Thames, Camden Town, Ascot, London, Barnet, Hammersmith, Ealing, Southall, Paddington, Fulham and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Phone
United KingdomSlough Phone
United KingdomWallington Internet
United KingdomKingston upon Thames Phone
United KingdomCamden Town Wi-fi
United KingdomAscot Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cranford, England

Latest outage, problems and issue reports in Cranford and nearby locations:

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • Indian_Thriller Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • Gavlar321 Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • heyitspoppymae peroxide blonde gobshite (@heyitspoppymae) reported

    ordered my new phone & paid off the remainder of my current (severely broken/unusable) device on January 15th, it's now February & even though they have had no problem taking the £150 down-payment towards my new phone, the order is still apparently being processed? @O2 ridiculous

  • fyc33_b fyc33 (@fyc33_b) reported

    @o2 OVER A WEEK NOW NO SERVICE ABSOLUTELY 💩 SERVICE AND COMPANY

  • Alen1983wfc Richard a'*** (@Alen1983wfc) reported

    @O2 So my phone was lost by dpd that I ordered as a upgrade on the 19th January to be told they can’t do anything for a few days and to phone back Friday 28th jan so I did and was told a new phone was ordered and I would get an e Mail conformation that never arrived so I phoned back

  • hershfrank19 Jacqui Franklin (@hershfrank19) reported

    @Craig_sienna Yes still down, no phone signal at all, @O2 do we get any compensation for not being able to use the service we are paying for??

  • Treehk2 Treehk (@Treehk2) reported

    @O2 Now what are you going to do about it! Let’s see if you can actually solve a complaint without hiding it by saying send a DM where nothing is done.

  • richard_fitch Richard Fitch (@richard_fitch) reported

    @O2 Those stores don’t have my phone, do they. There was no problem@with staffing issues when I waited at the entrance for fifteen minutes yesterday before speaking to someone. An apology wouldn’t go amiss.

  • mrsshms pamela cullinane (@mrsshms) reported

    @O2 I’m in Ireland , I’m not able to contact you to cancel my contract no number will work or the chat

  • indigo_vapour 00 (@indigo_vapour) reported

    @O2 horrendous customer service. 1.5 hours on a call and 4 different advisors yet still unable to action my request to cancel my contract and opt out of auto-renew once contract expires. Awful service .

  • Alen1983wfc Richard a'*** (@Alen1983wfc) reported

    @O2 To be told it was never ordered and they will look into what the person said to me and phine me back today I never got a call. Today I was told that the investigation is over and the phone has been barred but a new one still is not on the way I have been waiting far too long

  • SharmaJampani L N P K SHARMA (@SharmaJampani) reported

    @O2 Not even getting text messages. What's wrong with your network... I am an IT professional and I cannot login into my work laptop and systems as I have two factor authentication, need to get text messages to do work! Please have some alternative.... This is horrendous!