O2 Outage Report in Coulsdon, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Coulsdon, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Coulsdon, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, London, Fulham, Bromley, Southwark, Redhill, Hounslow, Sutton, Twickenham, Balham, Surbiton, Kingston upon Thames, Brentford, Coulsdon and Worcester Park.
City | Problem Type | Report Time |
---|---|---|
Croydon | Phone | |
London | Phone | |
London | Internet | |
London | Total Blackout | |
Fulham | Phone | |
London | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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لويد سا
(@iLloyd_Sa) reported
from
Hammersmith, England
@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Jane Slade
(@Retiremove) reported
from
Wandsworth, England
@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Jane Gould BCAi FRSA
(@CleanSheetUK_JG) reported
from
Lingfield, England
@O2 please note. Our Charity’s staff mobile numbers are NOT premium numbers. You are charging some of our service users PREMIUM RATES for using normal numbers. Your computer number sequence reading is in error. Kindly DM me.
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul ~ Uncensored 🏴
(@PHavers2) reported
@O2 I cancelled Disney+ within the free period, today I was billed for services I did NOT want. The buffoon at your end refused to refund my money and escalate it. Sort it out or I will file complaint with the regulator 😡😡😡😡
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Nathan Woolley
(@Triplenath) reported
@O2 have you guys ceased trading or just totally given up? A bit of signal in London would be nice.
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🏳️🌈 Kate A Dale Archivist🤍
(@KateADale) reported
@SteministKendra @O2 Yeah O2 are bad or at least have been recently. Vodafone are slow but at least they sort stuff out and have a good customer service team
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Roger Marsden 💙⚪️🍒⚪️🌹🎸🎶🌈🍊
(@rogermarsden) reported
@virginmedia How can you justify a price increase - nothing but issues since the merger with @VMO2News @O2
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Adam
(@AdamSmith0810) reported
@O2 i DM’d you and I have had no reply, this is indeed upsetting to find out this is how you treat your loyal customers. I will be taking my custom somewhere else in future.
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Chris Pegg
(@MrCPegg) reported
@O2 your online chat repeatedly keeps crashing on me when I’m trying to contact service. This is getting very stressful
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Anthony McKenna
(@x4nto) reported
Disgraceful service again from @o2 billed me when I was promised I wouldn't, what a rubbish network and customer service
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Amanda Harbert
(@har17958) reported
@O2 @simonpegg @SimonCowell I am trying to cancel my contract and have wasted hours on the phone to your “customer service” without any success!! Terrible terrible customer service!
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wildcat24
(@wildcattt24) reported
@O2 Rancid company with their ridiculous contract increases. The day my contract finishes I’ll be leaving o2 and their overpriced garbage service.
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Tracey Pyke
(@TraceyPyke3) reported
@O2 saying I’ve used a voucher I have never used, worried I be been hacked