Plusnet

Plusnet Outage Report in Woodford Green, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Woodford Green, Greater London, England 12/12/2025 19:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Woodford Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, Hackney, Wandsworth, Hammersmith, City of Westminster, Newham, Paddington, Poplar, Ilford, Camden Town, Romford, City of London, Harringay and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomWandsworth E-mail
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thatkiddais daisy lane (@thatkiddais) reported

    Is anyone else also having problems with @plusnet phone service? Both me and my dad are experiencing constant 'emergency calls only'. Half the day with no service is becoming the new norm! #plusnet

  • Mariagardiner Maria gardiner (@Mariagardiner) reported

    @Plusnet Thanks for failing again on Roaming Plusnet. Shocking systems, nice people. No phone when traveling for a bereavement. AWFUL @thetimes

  • scroshaw steve (@scroshaw) reported

    @Plusnet My Plusnet contract is ending soon and I would like to port my existing Plusnet phone number to a new VOIP provider. They have asked a few technical questions regarding the current line. Are you able to help? Thanks.

  • sarru001 AS (@sarru001) reported

    Hi @Plusnet, I mistook my contract day expiry as 14th April and logged in today to renew. Unfortunately it expired on 10th April. Could you please renew my previous contract or Cancel if it is not possible. I am currently out of UK and hence could not reach out to you over phone

  • DKKINGDOM_ DKKINGDOM (@DKKINGDOM_) reported

    Being on hold for nearly half an hour is my favourite thing about @Plusnet customer services

  • TheSteCorcoran Ste Corcoran (@TheSteCorcoran) reported

    @Plusnet morning, I've upgraded the current package as my contract ends on 19/4. I've had an email to say new service will activate 17/4 & was just wondering if there's any way this could be put back to activate on the 19/4 instead? Cheers

  • EdwardPhillips0 Edward Phillips (@EdwardPhillips0) reported

    @Plusnet My 4G has been down in NR13 for over a week. When will it be back?

  • HF_Universe Holly Bowler (@HF_Universe) reported

    @Plusnet I left you for a better mobile service elsewhere and took my number with me but am still getting emails saying my bill is £0. Please make it stop. I don't want to ring or speak to anybody, I just want it to stop.

  • Nugget_Courtney Courtney (@Nugget_Courtney) reported

    @bt_uk We have and they're useless. We're waiting for a bt engineer to call us (who have been just as useless, we have been waiting for said engineer since Thursday) but @Plusnet can't push the matter so someone here needs to help

  • paraman31 John Charlton (@paraman31) reported

    @kazzaloveslife Plusnet, been with them for about 8 years. No problems at all and good customer service.