Plusnet

Plusnet Outage Report in Woodford Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Woodford Green, Greater London, England 03/21/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woodford Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Romford, City of Westminster, Hampstead, Hackney, Hoddesdon, Islington, Harringay, City of London, Southwark, Paddington, Newham, Hammersmith, Tower Hamlets and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryDownes20 Terry Downes (@TerryDownes20) reported

    @Plusnet What's the average wait time for calling the customer support number?? I'm 40 mins in and losing the will to live with all these Christmas songs in my ear! Do you have a chat window I can use?

  • petebutler1969 Pete Butler (@petebutler1969) reported

    @Plusnet My 90 year old parents have been without broadband for 9 days. 4 engineer appointments have failed to turn up. Hope you're happy to ruin their Xmas as they can't zoom with children and grandchildren. Unbelievably bad service!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • ChipWisemanArt Chip (@ChipWisemanArt) reported

    @DemonTomatoDave I'm with Plusnet too, it's been *awful* these past few days. Mobile data to the rescue! (I got a good deal on an unlimited data plan)

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet do you no longer offer an online chat service??

  • StevenBarringt6 Steven Barrington (@StevenBarringt6) reported

    @Plusnet ....why do you not have a text method for contact, using the mobile is irritating and everyone but Plusnet is reading the engineer's report. Call your customer...you are responsible for the installation.

  • AlisonclaireH Alison Hetherington (@AlisonclaireH) reported

    @Plusnet why do I keep getting text messages saying I’m up my smart cap when my phone has the data switched off? Please help

  • RAdamHalls Richard Adam Halls (@RAdamHalls) reported

    @DemonTomatoDave Do you use a Plusnet router? I found that to be the issue. Got a cheapy BT one off eBay and never had any issues after that.

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    Hi @Plusnet Are you ever going to introduce wifi calling? We get very poor or no reception where we live ever since the Orange merger & removal of one of the masts around here. My contract renews in January and this time I do need to have wifi calling, or go elsewhere to get it.

  • jejquade Joanna Quade (@jejquade) reported

    My Mum was due to go live on Monday and have an engineer. Phone line works, no broadband and no engineer turned up. Nobody has responded in dms or the messaging service on your website. Your order update is no longer available to check either. This isn't acceptable @Plusnet

  • mojo9784 Allan Morrison (@mojo9784) reported

    @Plusnet new router, new connection. Orange warning light phoned support 57 mins and call cancelled at 8pm. Reason order not confirmed but payment already taken 2nd Dec.. can’t see how order not confirmed #shockingcustomerservice after 1 day #wouldnotrecommend