Plusnet

Plusnet Outage Report in Woodford Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Woodford Green, Greater London, England 12/18/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Woodford Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Barnet, Hammersmith, Southwark, Wandsworth, City of Westminster, Newham, Paddington, Poplar, Ilford, Camden Town, Romford, City of London and Harringay.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomBarnet E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PNEPhil Phil 💙 🇺🇦 (@PNEPhil) reported

    @loupnefc I'm now with bt mobile on sim only. There's also plusnet. Both use the ee network. I don't think plusnet do phones though, pretty sure bt do. EE are horribly expensive which is y I decided to go sim only

  • modtl11 Steven Tattum 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 (@modtl11) reported

    @Plusnet my nanna's internet went off last week. We phoned Saturday afternoon and your agent was amazing & did a lot to help. He sent out a new router which has resolved the problem & even kept in touch with me personally to tell me he'd sent the router. Amazing customer service.

  • PeteSutton Pete Sutton (@PeteSutton) reported

    @Plusnet "Fraid not. Thanks for getting back. There's a long thread on the Plusnet Forum (search for 'Screwfix') which goes into a lot of technical detail which is all beyond me. The problem started some time in the past 4 weeks – it worked fine up to then.

  • offaltrades Jack Anon (@offaltrades) reported

    @decent_doge @ThreeUK Unfortunately not had such good assistance from @Plusnet who demanded that I pay two additional weeks for a terrible intermittent service that I want to cancel.

  • Plusnet Plusnet (@Plusnet) reported

    @CraigPWilson Once your current service goes off, switch over the routers. It may not work straight away as the Fibre work will be on going but we'll drop you a text and email once it's ready to use. - Curtis, Plusnet Sheffield

  • BillyBalls20 Billy ***** (@BillyBalls20) reported

    @Plusnet never have I come across a more incompetent company than this lot, completely useless, messed up my bill, lied to me continually about installation of upgrade and impossible to contact…. anyone recommend a good broadband provider?

  • mrahayes Adam Hayes (@mrahayes) reported

    @Plusnet Hey Plusnet, it's taking ages to get thru on the phone. All I want to do is cancel my broadband contract with you, can someone help please? Cheers...

  • PeteCondemned Condemned Pete (@PeteCondemned) reported

    @Plusnet What the hell is going on with the broadband today? I have never had any issues before and now every few mins i get broadband disconnected....Not good when i have videos that need editing and uploading

  • OliverJSmith Oliver Smith (@OliverJSmith) reported

    We currently have digital voice via FTTC from BT. Do you @plusnet support digital voice yet? What would happen if I switched to you? Does your router support the portable phones supplied by BT?

  • ArtemisW15 Artemis W (@ArtemisW15) reported

    @Plusnet my router keeps breaking. I can’t fix it myself. I’ve tried to contact you but the numbers on your website come up as “not recognised” when calling - they’re out of service. How do we contact you by phone?