Plusnet Outage Report in Woodford Green, Greater London, England

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Woodford Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Woodford Green, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Romford, Hammersmith, Poplar, City of London, Hackney, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	20 minutes ago
London	Internet	4 hours ago
London	Internet	7 hours ago
London	Internet	12 hours ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

• 
  Gary Reynolds (@Gutbuster40) reported 7 seconds ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  Lewis Hardwick (@lewis_hardwick) reported 25 seconds ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  Chris Furneaux (@cfurneaux) reported 54 seconds ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Chris Furneaux (@cfurneaux) reported 12 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  AJ Green (@Green_AJ) reported 17 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Daniel (@Daninho58) reported 21 minutes ago from Poplar, England

  @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

• 
  jnthn (permanently broken) (@JSDBroughton) reported 27 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Helen Parton (@TotalOfficeBook) reported 27 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  PETER PAHOR (@PETERPAHOR) reported 28 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  Gary Reynolds (@Gutbuster40) reported 31 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Steve Hunnisett (@Blitzwalker) reported 34 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Andy 💙 🇪🇺 (@andywash) reported 40 minutes ago from Hackney, England

  @VirtualAstro No problems on my Mac (on plusnet)

• 
  Danté Banks (@Dante_Banks) reported 43 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  247 London Locksmith (@247LondonLocks) reported 44 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Rob Hanson (@robdogtrickies) reported 48 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Nick Faber (@NickFaber) reported 51 minutes ago from Hackney, England

  @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

• 
  PETER PAHOR (@PETERPAHOR) reported 51 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

• 
  ken (@uk12345) reported 52 minutes ago from Romford, England

  @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

• 
  247 London Locksmith (@247LondonLocks) reported 59 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  K Jackson (@kjackson1984) reported 60 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beanie904 (@Beanie904) reported 9 minutes ago

  Honest to goodness @Plusnet our wifi is awful this morning, so slow and almost impossible to use on our phones. Reported so many times and still no improvement #poorservice

• 
  Claire Longhurst (@theconsulargirl) reported 15 minutes ago from Exeter District, England

  Third day without mobile signal from @Plusnet Seriously unimpressed.

• 
  SiBarber (@SiBarberPhoto) reported 24 minutes ago

  Hi @Plusnet I'm trying to open Port 21 on my router, but whatever I do it seems blocked. Can you help me resolve this please? S

• 
  Matt Fleming (@MatthewHenry) reported 24 minutes ago

  It took @Plusnet 4 days to "Pick and Pack" one of their standard routers after ours was knocked out by lightening & left us with no broadband or mobile. FOUR days! Lack of emergency service lets them down badly. Perils of dealing with a challenger brand? #plusnet #broadband

• 
  Chris Tye (@chris_a_tye) reported 31 minutes ago

  @Dawnchandler84 @Plusnet Oh indeed - I only ever call them when it’s renewal time usually, BUT when I had issues with my house move 2 years ago they provided great service. AND: BT Sport for a tenner. That’s the clincher!

• 
  Jon Michael Hall 🇬🇧 (@mrjonmichael) reported 32 minutes ago

  @Plusnet somehow bt sport app has been added to my account. Not activated but charged for 2 months. How do I cancel this or remove it?

• 
  RSG (@Tigercatgirl) reported 36 minutes ago

  @Plusnet Thankyou. Appreciated. Confirmed phone line and therefore broadband remains down today. Everything crossed they can fix it soon 🤞

• 
  Thriftmaster (@Thriftmaster2) reported 38 minutes ago

  @SMARTYMobileUK @WhichUK Your service & value are 100% spot on. I've set my dad up on your network for his home broadband and he is very impressed. He's getting 40mb down, 20mb up and a £12 per month saving on what he was paying for a poor service from Plusnet. So I'd just like to say thank you.

• 
  Uncle Establishment (@Alteredgeist) reported 43 minutes ago

  @Plusnet We keep having small outages. Even a small outage is a nuisance when I'm working from home - I work with video so it breaks huge uploads/downloads & breaks the VPN, costing time. The account is in my housemate's name, I'll have to get him to get in touch when he has time.

• 
  Dvdmike 🏳️‍🌈 (@dvdmike) reported 45 minutes ago

  One day left until I leave @Plusnet forever, seriously people STAY AWAY They are more expensive and offer poor quality and customer service why I put up with it for 3 years I have no idea? Hello @TalkTalk let's see if this is better (get me to ultrafast asap and I will be happy)