Plusnet

Plusnet Outage Report in Woodford Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Woodford Green, Greater London, England 07/26/2024 19:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woodford Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: Tower Hamlets, London, Lewisham, City of Westminster, Paddington, Islington, Southwark, Thamesmead, Hackney, Finchley, Belsize Park, Upminster, Wood Green, Newham and Harringay.

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City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DenchMagliocco Joe Magliocco (@DenchMagliocco) reported

    Nice one @Plusnet Did not sort my broadband when I moved in Tues, delayed till Fri. Now it’s not working and I’ve been told I need an engineer who won’t come till Weds 6pm. Absolutely terrible. Shame, because its always been a good service. Regret not switching. Not proud.

  • masheik sheikrazak (@masheik) reported

    @Plusnet I want to cancel one of my contracts with plusnet. I received STAC code which I will not use. I am not planning to take contract with new provider. I called to discuss this but got response as the line closed. Could you please close the contract account no 98888497.

  • HermitWishes Frozen (@HermitWishes) reported

    @Plusnet we're your customers and internet has been down since 7pm. We leave tomorrow for 3 weeks and if the internet is down, the whole house is unsafe. We live in Staffordshire. Can you please help?

  • BombeDeChaton Katharine (@BombeDeChaton) reported

    @Plusnet Thanks Emma, I did and your representative was pretty awful, displaying no empathy for my situation and repeating things I already knew at me without listening to me at all.

  • Trundles_bot 🆃🆁🆄🅽🅳🅻🅴🆂 (@Trundles_bot) reported

    Just had a terrible interaction with @Plusnet. I was trying to report that my router had died. The first phone menu options were: 1⃣ Calling about broadband 2⃣ Calling about mobile (I chose 1)

  • toomuchsand Mike Μάικ Miké Esq (@toomuchsand) reported

    @Plusnet Thanks Adam. It would be good to know that your fix would include some way of remotely‘fixing’ a SIM that gets ‘stuck’ in E mode when abroad - being without data is inconvenient these days when we have come to rely on it for sat-nav, translation, etc.

  • ColinReeve9 John Harris (@ColinReeve9) reported

    @richnfamous76 @EE id suggest plusnet, far cheaper but still ee network

  • Plusnet Plusnet (@Plusnet) reported

    @someones_no_one to have stabilised and testing your line isn't picking up any problems from here at the moment. Is your connection now stable or are you still having any problems? Regards, Emily Plusnet Leeds

  • deborahparryuk Deborah Parry (@deborahparryuk) reported

    @Plusnet I’m a new customer. Why is my account still not up and running when I ordered my sim from you on 20/07/22?!? No one can give me answers! I’ve been without a phone for days and you’re holding my number hostage as you can’t give me a PAC code so I can’t even go elsewhere!

  • masheik sheikrazak (@masheik) reported

    @Plusnet I want to cancel one of my contracts with plusnet. I received STAC code which I will not use. I am not planning to take contract with new provider. I called to discuss this but got response as the line closed. Could you please close the contract account no 98888497.