Plusnet

Plusnet Outage Report in Hendon, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hendon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hendon, Greater London, England 12/07/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hendon, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Newham, Hackney, Hammersmith, Watford, Paddington, Southall, Poplar, Camden Town, Southwark, Wembley, Feltham, City of London and Harringay.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomNewham Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hendon, England

Latest outage, problems and issue reports in Hendon and nearby locations:

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenYWC Steven Cheung (@StevenYWC) reported

    @Plusnet any idea on if/when you plan to offer 5g and WiFi calling? I've just got a shiny new 5g phone and want to be able to use 5g. I've been a loyal customer for many years but might have to switch to another provider if there is no roadmap for 5g and WiFi calling?

  • Plusnet Plusnet (@Plusnet) reported

    @SUE014 Hi Sue, I'm sorry to hear you've been having trouble with the connection. I know this can become frustrating when trying to browse online, I can see that you got in touch with us over the phone so I'm just checking in to make sure everything is now ok? - Curtis, Plusnet Sheffield

  • Inkymole sarahjcoleman.eth • 𝕴𝖓𝖐𝖞𝖒𝖔𝖑𝖊 (@Inkymole) reported

    The thrill of having a phone installed at home was immense, and the thrill of my business paying for its own ADSL line to go in - it never worked, we were too early an adopter of what was later to become @Plusnet (later a client) - was equally fabulous.

  • Claudiachan00 C Hampton (@Claudiachan00) reported

    Anyone else having trouble with the internet with Plusnet?

  • blackgold631 blackgold63 (@blackgold631) reported

    @Plusnet Hello Plusnet, I am a broadband customer, I am also deaf and wears a hearing aid I normally pay my bills online but with the new MasterCard validation system I cannot pay online so I pay over the phone. Now at this moment my hearing aid is faulty and I cannot use it

  • bristyle1980 David Quinton (@bristyle1980) reported

    @Plusnet really tedious to continue to experience problems with connectivity for broadband…happens all the time

  • Plusnet Plusnet (@Plusnet) reported

    @PositiveToughts Hi Angela. I'm sorry for the delay in getting back to you and that your nan is having problems with sending texts. Please ask her to give our support team a call by calling 500 from her Plusnet mobile or 0800 079 1133 from any phone and the team will be able to look into

  • Plusnet Plusnet (@Plusnet) reported

    @someones_no_one to have stabilised and testing your line isn't picking up any problems from here at the moment. Is your connection now stable or are you still having any problems? Regards, Emily Plusnet Leeds

  • EmmitStrickland Emma Strickland (@EmmitStrickland) reported

    I just love the fact my wifi barely works anywhere in the flat and neither does my 4g. It’s 2022 sort your **** out plusnet and o2

  • mgi1289 EscalatingEris - #NoVaccinePassportsAnywhere (@mgi1289) reported

    Our broadband contract is up for renewal & I'm just pondering whether we should stick with EE (which has given mostly reliable service for years) or move to Plusnet's much cheaper contract. Any thoughts?