Plusnet

Plusnet Outage Report in Hendon, Greater London, England

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The latest reports from users having issues in Hendon come from postal codes NW4.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hendon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hendon, Greater London, England 06/04/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hendon, Greater London, England

The most recent Plusnet outage reports came from the following cities: Streatham, London, City of Westminster, Islington, Tottenham, East Ham, Harringay, Bermondsey, Ealing, Balham, Hounslow, Enfield Town, Lewisham, Watford and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomStreatham Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomIslington Internet
United KingdomTottenham Total Blackout
United KingdomEast Ham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hendon, England

Latest outage, problems and issue reports in Hendon and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael82McA Michael McAleer (@Michael82McA) reported

    @Plusnet I'm not sure if there is an issue with with connection box up the road from me. My brother is a Plusnet user , so I checked if he had issues and his was 100%... So I know it's most likely not a Plusnet service issue at fault

  • 57u S̕t̴u̕ (@57u) reported

    Yo @Plusnet what's the score with these broadband issues? Throw an update out before everyone bombards you with questions 😎👍

  • weasy33 Lou (@weasy33) reported

    @plusnethelp @Plusnet hi, still having trouble with our broadband (nothing since yesterday). Hub says it is connected but all devices are asking us to "sign in".???? Please help! We work from home! #help #plusnet

  • baznugent73 Baz Nugent (@baznugent73) reported

    @Plusnet Still having issues. DM sent

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet Still not fixed, who do I send the bill too for loss of service

  • Redflare18 Red 🐔 (@Redflare18) reported

    @marinahugscats @Plusnet Yep me . Trying to connect via hub and it's not working. Orange flashing light on router and then sold orange with an orange B ...

  • weasy33 Lou (@weasy33) reported

    @Plusnet Good morning, I need some help with my broadband. It hasn't been working since last night and nothing I do is letting me "log in". Says connected but not letting us access Internet. We work from home...help needed urgently!

  • irons166 Chesney (@irons166) reported

    @plusnethelp hi plusnet, any chance of some assistance via dm for a new customer?

  • davidjbm2 David Murray (@davidjbm2) reported

    @David_cl5p @Plusnet @MarcAllera Thanks David and yes aware the BT bought PlusNet. Unfortunately I feel that the customer service of PlusNet is going down the route of BT! I have now cancelled my account with PlusNet.

  • marinahugscats Marina 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@marinahugscats) reported

    @Redflare18 @Plusnet Phone line is working fine at my bit. Irritating situation. I've found their broadband very up and down compared to others