Plusnet Outage Report in Hendon, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hendon, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Hendon, Greater London, England
The most recent Plusnet outage reports came from the following cities: Islington, London, Hackney, Fulham, Enfield Town, Paddington, Lewisham, Wembley, Radlett, Tower Hamlets, City of Westminster, Finchley, Leyton, Belsize Park and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Fulham |
Total Blackout | |
| Enfield Town |
||
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hendon, England
Latest outage, problems and issue reports in Hendon and nearby locations:
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Evil Reaper
(@Phantom_Dead1) reported
@Plusnet You seem to having issues with the Internet. I got kicked out of 3 games online and on speed test run, this said it were slow. How can this be whilst I am on fibre connection?
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Jacob Lloyd
(@moveslikejacob) reported
Hi @Plusnet @plusnethelp I need to report a fault on my broadband. Went down early this morning and not reconnected. Sutton Coldfield
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Matt_M 🍓🥕🌻 🚲
(@AllotmentMatt) reported
@Plusnet My b/b is running at the amazing speed of 0.55mbps. How am I meant to work from home with such a poor service? I've forgotten how many times I've brought this up but still regularly get less than 2 mbps.
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Lime Assistive Technology Ltd, UK
(@Lime_AT_Ltd_UK) reported
@Plusnet Anoush. I have the problem again, but have found that whilst I cannot access the www as a whole, or use the Whatsapp for @Windows app, I CAN access ONLY @Google sites. I pay for #AVG #InternetSecurity, but am suspicious now. Sarah
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PuffyBooks 🖤
(@PuffyBooks) reported
@Plusnet had no signal with my mobile phone all day. Restarting the phone makes no difference. (my WiFi is a different provider, which is why I can still get online) any suggestions?
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Andy Fletcher.
(@andy2186) reported
@Plusnet She has already done that and was told that the information was not kept by Plusnet. If not her service provider then by who? She is seeking clarification as to wether the information is retrievable and how she could have it released to her/the police?
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John Barony
(@jonbarony) reported
@jonbarony @Plusnet Broadband is down in Aylesbury received no emails that work is to be done on exchange ; ANY IDEAS PLUSNET ?
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Lime Assistive Technology Ltd, UK
(@Lime_AT_Ltd_UK) reported
@Plusnet Hi. Apologies for my delayed reply. I realised it was a Windows issue as the Ethernet status showed data packets coming in and going out. I then tried to connect to my iPhone's hotspot. When that caused the same issue, I reset the network settings which worked! Thanks, Sarah
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Nathan Hawley
(@nathhawley) reported
@Plusnet is there any issue with your service in LS23 6? Been slow for 24 hrs or so. Thanks
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Julie McKinnell
(@juliejuliemck) reported
@Plusnet hi please can someone send me the Ombudsman details Absolutely shocking service!!!!!!!!