Plusnet Outage Report in Harrow, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Harrow, Greater London, England
The most recent Plusnet outage reports came from the following cities: Edgware, London, Hammersmith, Watford, Paddington, City of Westminster, Hounslow, Slough, City of London, Southall, Islington, Wood Green, Southwark, Enfield Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Edgware |
TV | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet Anoush, This is now getting ridiculous (and on a public forum too).. you’ve sent a number to ring (we are aware of this number)… but as mentioned before and messaged .. we cannot ring out - even to this number! Once again .. poor service!
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Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚
(@mxbexglambert) reported
@mikenco @virginmedia Ditto. Apparently they're working with another company to do the WhatsApp stuff. Finally on WA with a person. Taking their sweet time. Honestly so glad to have signed up to Plusnet now. Customer service at virgin is awful. Bx
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Mx Bex☯#ReclaimGenderQueerFlag💜🤍💚
(@mxbexglambert) reported
@virginmedia @mikenco Why is none of that investment on your customer service? Been trying for hours today to cancel phone, text, chat, now waiting for WhatsApp. Meanwhile signing up to Plusnet has been smooth as butter. Absolutely shocking customer service, again from virgin.
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Dookin
(@DookinFoofLord) reported
@NOWHelpTeam No bro not how it works there is 3 things connected on WIFI and im on ethernet 10 gigabit so you tell me why someone on ethernet 10 gigabit it getting 1000 MS on UK servers alone, it even take me so long to load webpages and im paying £32 for this crap, even plusnet is better
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Rev Karen Sethuraman
(@KarenSethuraman) reported
@Plusnet As mentioned… no problem with networks having occasional probs.. its bound to happen. But when the only way a customer can communicate a prob to you guys is via Twitter .. then that is a poor service. Anyway.. hope it’s fixed soon
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Dear @Plusnet Into our 2nd day and we STILL can’t make phone calls/text from our mobiles. We took all our family phones out with you. We were told yesterday afternoon to switch mobile on/off and remove sim .. it did not work. Now told 24-48hours?! Poor customer service.
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Dear @Plusnet All our phones are with you.. we can’t ring/text. Husband and I have both contacted you. Told now fixed and to switch phone off/remove sim. Still not working/fixed Husband contacted you at 3.32pm - no response. Still not working.
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Kraig Ⓥ 🌱
(@Ohfishcakes) reported
@Plusnet I’m constantly being turned away from your call centres automated service, and now, my info won’t let me sign into my account even if I do a reset it won’t let me sign-in. What’s going on?!
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Rev Karen Sethuraman
(@KarenSethuraman) reported
Dear @Plusnet Into our 2nd day and our family STILL can’t make phone calls/text from our mobiles We were told yesterday to switch mobile on/off and remove sim .. it did not work Now told 24-48hours?! Terrible customer service.
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John
(@actiondefence) reported
@Plusnet HI, my internet has been down all day. Restarted router several times but no change. I am kin the SS3 area. Please advise