Plusnet

Plusnet Outage Report in Harrow, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harrow, Greater London, England 11/28/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harrow, Greater London, England

The most recent Plusnet outage reports came from the following cities: Camden Town, London, City of Westminster, Southwark, Wembley, Feltham, Hammersmith, City of London, Harringay, Brentford, Southall, Barnet, Fulham, Hampstead and Paddington.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomSouthwark Total Blackout
United KingdomWembley Wi-fi
United KingdomFeltham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Charles42750307 Charles (@Charles42750307) reported

    @dr_smithy @Plusnet Why not try #bevanfixx on Instagram they can fix issues like that.

  • iainhallam Iain Hallam (@iainhallam) reported

    @Plusnet, if you have award-winning customer service, would you mind explaining why you've cancelled my 94-year-old grandmother's broadband with no notice? Surely even your monthly rolling contract requires notice of termination?

  • dr_smithy Stu (@dr_smithy) reported

    @Plusnet some help with my mobile account please ?

  • PrincessWhoosh Princess Whoosh (@PrincessWhoosh) reported

    @JimSterling @virginmedia Been with them, Sky, Talktalk and Plusnet since and they were the absolute worst by a mile. We literally jumped the second our contract was up.

  • ilikebbcradio4 RP (@ilikebbcradio4) reported

    Hi @Plusnet, is there something wrong with your service in Manchester today?

  • tracy_binnie Tracy Binnie (@tracy_binnie) reported

    @Plusnet Please tell me why I can never get thru on the phone to any of your staff 🤬🤬🤬🤬 I contacted yourselves quite a few weeks ago about pricing broadband/phone line for my gran …. I only enquired I didn’t sign up!So why the messages saying I have ?

  • AndyLomax1 Andy Lomax (@AndyLomax1) reported

    @Plusnet I am calling now been on hold 15 mins what about good customer service

  • DBraidenPhoto David Braiden (@DBraidenPhoto) reported

    Hey @plusnet BB on and off this morning and tec support seems unsure what to do after 25 mins! Droitwich area. Are BT playing ? DM you.

  • Pazza_81 Pamela (@Pazza_81) reported

    @Plusnet My parents waited in from 8-1 today for someone to come as promised to install a new router/improve their connection. No one came. You managed to convince them to stay with Plusnet despite slow speeds, so they expect better service than this!

  • EDLock_1 Mia (@EDLock_1) reported

    @Plusnet Hi team, someone has been using my phone number on their account but I didn't consent or sign up to this. I tried to call your customer services and they were no help. Can you please help me remove it? It's my data and I don't permit it there with GDPR guidance.