Plusnet Outage Report in Harrow, Greater London, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Harrow, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hammersmith, City of London, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Egham, Greenford, Uxbridge, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Total Blackout | 21 hours ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
|
London
|
Wi-fi | 2 days ago |
|
Hammersmith
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
-
Angeline Clean (@NortysTweets) reported from London, EnglandRecently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
-
Napoleon (@NW6Penguin) reported from Camden Town, England@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
-
Ben Smart (@BenSmart1) reported from Watford, EnglandHopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
-
Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
-
The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, EnglandIs Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
-
Charine John (@CharineJohn) reported from Camden Town, England@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
-
Steph 🍻 (@stephpb) reported from Camden Town, England@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
-
Sarah Pilates (@sarahpilates) reported from Camden Town, England@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
-
@RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
-
David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
-
Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
-
Steph 🍻 (@stephpb) reported from Camden Town, England@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
-
elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
Jo (@Jo48651873) reported from Islington, England@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
-
The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
-
Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandSuffering a @Plusnet outage in KT3 @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Trevor Appleton (@woldsweather) reported@Plusnet You keep emailing me to tell me my webmail is over 1 Gb. Firstly I haven't used wrbmail for over 10 years. Secondly I have looked and all mailboxes are 0. Finally I find emailing needing a reply but using a noreply email address downright rude.
-
Simon Hollands (@its_me_simon_) reported@Plusnet why are you so rubbish at dealing with customers? My mum has been waiting for a compensation cheque from you for over a month. Awarding winning customer service? I think not! Our next step will be the ombudsman.
-
Al (@aligonoude) reported@Plusnet Have been trying to cancel my recently deceased Mums account. Disgusting service from Mohammed in your Sheffield call centre repeatedly trying to sell to me despite being asked not to. Then hung up. Awful company
-
Angharad (@angh4r4d) reported@Plusnet I’ve been waiting for a reply from the diagnostic bot since yesterday afternoon (said it would take 10 minutes) our internet isn’t working and have done all the things recommended to fix
-
William Graysmith (@WilliamGraysmit) reported@Plusnet Hi I have been trying to contact Caitlin Bower as they were supposed to add a credit for £50 which hasn't been done. 3 emails no reply, help please?
-
Kevin F. Quinn 🌻 (@kevfquinn) reported@plusnet hi, broadband speed is down significantly today; is there platform work going on that may be the cause?
-
Stuart McConachie (@StuMcConachie) reported@Plusnet no mobile signal today, is your service down in IV30?
-
Jenny (@jenjarjam) reported@Plusnet broadband ordered 21 Apr, due to be connected 15 May - that’s 24 days!! Apparently all I can do to speed it up is a £235 fee!! Not as advertised, and we need it for work. Plusnet what can you do to help?
-
GM Mark Howitt (@MarkHowitt) reportedThe funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...
-
GM Mark Howitt (@MarkHowitt) reportedThe funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...