Plusnet Outage Report in Harrow, Greater London, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Harrow, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Egham, Greenford, Uxbridge, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 9 hours ago |
|
London
|
Internet | 9 hours ago |
|
City of Westminster
|
Total Blackout | 1 day ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
-
Amandip Sidhu (@AmandipSidhu2) reported from Watford, England@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
-
Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
-
247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
-
Helen Parton (@TotalOfficeBook) reported from Islington, England@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
-
🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, EnglandPlusnet went down exactly at midnight... :/
-
Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a absolute joke
-
Kevin Dewes (@kevindewes) reported from Wandsworth, England@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
-
247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
-
jnthn (permanently broken) (@JSDBroughton) reported from London, England@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
AJ Green (@Green_AJ) reported from Kensington, England@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
-
Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
-
Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
-
Chris Furneaux (@cfurneaux) reported from London, EnglandHi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Chris Furneaux (@cfurneaux) reported from London, England@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Steve Hunnisett (@Blitzwalker) reported from London, England@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
-
Umi (@Umi_Hawa) reported from Harrow Weald, England@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
-
trina_latham (@trina_latham) reported from Richmond, England@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
-
K Jackson (@kjackson1984) reported from Barnet, England@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
-
Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
SIMON KIDD (@SimonKidd) reported@Plusnet youve just switched off b/band to my 80yo mother 9 days before we agreed. Now no internet, limited tv etc. Not acceptable & poor customer service!
-
Polite Notice: Mike Radcliffe (@artbizness) reported@Plusnet Morning! My internet is down this morning. Flashing orange light on the wifi router, tried resetting, no change. Can you sort it please?
-
Michael Stuart (@Michael78146035) reported@Plusnet no phone signal for 2 days now, I’m told there’s an issue with the local phone mast. Can I leave Plusnet without penalty?
-
sue pinkstone (@suepinkstone) reported@Plusnet my grandson has an I phone7 plus & could not receive text & phone calls. He has reset phone, taken sim out & in & all suggested solutions to no avail! Phone is now showing ‘no service’ so nothing working! Help please.
-
Finessa Wallace (@flunny907) reported@spconnolly @Plusnet A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type. If you want to risk..
-
Christiane Engel (@Ch_Engel) reported@Plusnet Thanks, the number was down but I got hold of someone shortly after.
-
@2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reportedstarting new services with new ISP. No one could say why & now it's clear it's thanks to @Plusnet for ******* up my broadband connection on the 10th & making my life hell trying to sort it out & in the end told the new ISP to shove it too after 3 weeks of **** all broadband 2/
-
Finessa Wallace (@flunny907) reported@XpydaM @Plusnet A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type. If you want to risk
-
sue pinkstone (@suepinkstone) reported@Plusnet my grandson has ip7plus. He wasn’t receiving text or phone calls. He has reset phone , checked all the usual, taken sim in & out. Now phone is displaying’no service’ & he is unable to do anything?? Help!
-
Finessa Wallace (@flunny907) reportedPlusnet.. A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type.