Plusnet Outage Report in Harrow, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Harrow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Harrow, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Stanmore, City of Westminster, Wembley, Southall, Tower Hamlets, Pinner, Windsor, Teddington, City of London, West Drayton, Abbots Langley, Harringay, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Twonky
(@Twonkybot) reported
Been with @Plusnet 5 years. New Android could not access home router, but can access other routers. Customer support said it was my device so I had to sort it out myself. I found answer on Plusnet customer forum: factory reset router. I just went to a new broadband provider.
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Richard North 🇺🇦
(@whichrich) reported
I'm trying to help a relative who is a Plusnet customer, so it'd be good to know if you're having any issues at the moment 😬 (home network is fine, DSL is up, just nothing on the Internet is reachable)
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Lynn Dixon
(@mouse5555) reported
@Plusnet Second reason it’s not Plusnet fault is that it is my fault I should pay for extra data on my phone in order to get a service I pay them for and it’s my fault that I can’t afford to do this
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stormin norman
(@desertstrike) reported
@Plusnet when are you going to fix the @Screwfix issue?
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fgbjkx
(@milesp02) reported
@Plusnet hi I'm in Ts12. Mobile has 3 bars but all my apps are saying no service. Text and calls work? Is there an issue
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sam😬
(@samh1998) reported
@Plusnet broadband is the largest pile of **** i have ever come across …
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fgbjkx
(@milesp02) reported
@makboo528 Plusnet are awful I'm just in the process of leaving them
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jason Brown AWCF
(@jbrownAWCF) reported
@Coral the app and mobile webpage won’t fully load on plusnet Wi-Fi but will through 4G. Can’t see any settings issues and only just happening. Please advise as doing on behalf of my elderly parents while I’m visiting them but when I go they will be stuck…..
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Plusnet
(@Plusnet) reported
@half_pint_chris Hi there Chris, I'm really sorry that you've not been able to make calls on your mobile. Could you get back to us on a DM with your mobile number if that's still an issue please? Sorry for the delayed response too, we've been much busier than expected. Adam - Plusnet Sheffield
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Carecup
(@Carecup1) reported
@Plusnet Ordered full fibre broadband Tuesday. Got notification that phone was being installed on 25th but heard nothing about my internet or router. Can you help?