Plusnet Outage Report in Harrow, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Harrow, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, West Drayton, Southall, City of London, Abbots Langley, Wembley, Harringay, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith, Watford and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| West Drayton |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
@Plusnet I hung up and called back and had to lie by pretending I wanted to leave. I then had a 37 minute conversation with an operator who kept telling me how many awards for customer service @Plusnet have won and how easy it is to reach a call centre.
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Kirsty 🌻
(@kirstii03) reported
@Plusnet Help! My house rabbit has chewed through my main broadband router cable that plugs into the wall socket. Where do I get a new one? I hardly have any data on my phone either? 😔 Not sure what to do! #chronicillnessblogger
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m
(@mariamg_l) reported
@Plusnet We havent had wifi since tuesday and your call centre said the issue would be sorted by today and theres still no internet connection
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
Just had a terrible interaction with @Plusnet. I was trying to report that my router had died. The first phone menu options were: 1⃣ Calling about broadband 2⃣ Calling about mobile (I chose 1)
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Wendy Campbell
(@beautifulself6) reported
@Plusnet our broadband connection is awful, can you help please?
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Cathy
(@Catherine_sfw) reported
@eibrehs_ We used to have EE wifi but ma dad swapped to BT which is so ******* bad, not as bad as now or plusnet, but is still horrible Also, my data sucks, only ever get 2 bars
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Ruth Williams
(@ruthfiroo) reported
@Plusnet @plusnet much more than an inconvenience at this stage. Extremely bad to no service, 2 reports and complaints within 6mths. Impossible and chaotic customer service systems. As the customer I am experiencing ongoing disruption, delay in my work and costs #tradingstandards
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Mike Μάικ Miké Esq
(@toomuchsand) reported
@Plusnet Thanks Adam. It would be good to know that your fix would include some way of remotely‘fixing’ a SIM that gets ‘stuck’ in E mode when abroad - being without data is inconvenient these days when we have come to rely on it for sat-nav, translation, etc.
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Chloë Pardoe
(@pardoe_mezzo) reported
Absolutely appalling customer service today from @Plusnet . Issue not been resolved and having given them a months notice about our house move, it’s looking like we’ll be without wifi for another week… not good enough!
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ElenaF
(@ElenameAF) reported
@plusnethelp there is no way of communicating with Plusnet except by waiting in a queue on the phone or this way. PLUSNET you keep on cancelling my cancellation of the contract . I am leaving you and moving to BT - after 5 years waiting and a complaint to Openreach to resolve