Plusnet Outage Report in Harrow, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Harrow, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hampstead, Paddington, Hammersmith, Islington, Abbots Langley, Fulham, Brentford, Kensington, Harringay, Barnet, Greater London and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mathplug🇺🇸
(@mathway_plug) reported
@fineartskaty @Plusnet Send the instructions of your homework for help
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Katy Jones
(@fineartskaty) reported
@Plusnet I have been ringing you around 3 times a week to try to get our internet sorted out as a transfer from Sky. We STILL have no internet over a week after we were cut off from sky, and are spending £££ on data to allow working from home and homework etc to happen. Help?!
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Harry
(@warrenha8) reported
Therfore you've broken the terms of our agreement. If I have to go to trading standards I will. I just wanted internet when I ordered 5 weeks ago, thought I'd be up and running in a week. @Plusnet sort it out and take some care in your customer service. Sort it please. 5 WEEKS!?
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Plusnet
(@Plusnet) reported
@ollie_djw Hi there Ollie, I'm sorry that you've been having problems sending texts, can you get back to us on a DM with your mobile number, your full name and let us know what happens when you try to send one? Sorry for us taking a few days to respond by the way. - Adam - Plusnet Sheffield
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Jane Touil
(@jane_touil) reported
Hey @Plusnet Day 8 no Internet after botched switchover. The last time someone SPOKE to me was last WED. Obvs the CEO of BT has no power to prioritise my case… or there are so many ‘priority’ issues, mine is in a long queue. Not good! Phone still DEAD.
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Roofus
(@roo42uk) reported
@Plusnet Hey I was wondering why you keep turning my mobile date on and off randomly. (also the fact your website doesn't have a chat or email feature to contact support is very frustrating)
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David Edwards
(@davedpg) reported
@Plusnet I haven't got access to the account at the moment, so what's the problem?
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Bilal Raja
(@RealBilalRaja) reported
@WeAreOpenreach @Plusnet @ofcom my new business bband account was supposed to be set up on Thursday 6 Oct22. I got an email later in the day saying it was unexpectedly delayed. 4 days, 3 phone calls and nearly 2 hours of terrible hold music later....
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Ruth Moss
(@Marcie_Hatter) reported
On top of all the nonsense with ovo energy, we just upgraded @Plusnet to get better internet (because it kept cutting out, and my eldest is doing his GCSEs this academic year so needs that not to happen)… and guess what? It’s still crap.
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Anda
(@AnandRai) reported
@Plusnet I've got issue with my internet and it's been confirmed no line issues and it's most likely the router. I've been advised I would have to pay for that new router? Is this correct?