Plusnet Outage Report in Harrow, Greater London, England

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Harrow, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Egham, Greenford, Uxbridge, and Stanmore.

City	Problem Type	Report Time
London	Internet	9 hours ago
London	Internet	13 hours ago
London	Internet	16 hours ago
London	Internet	21 hours ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

• 
  Monopoly Dog (@DogMonopoly) reported 5 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  Indar Picton-Howell (@NadirIndar) reported 11 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Kylie Ainslie (@DrKAinslie) reported 13 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  HMS Beagle (@HMSbeagle1820) reported 18 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  miac notnats (@MiacNotnats) reported 19 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  Gary Reynolds (@Gutbuster40) reported 19 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  Anya Gair (@anyaebgair) reported 23 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Jonathan Behar (@JonathanBehar) reported 26 minutes ago from Barnet, England

  @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

• 
  Selina Wray 🍊 (@SelinaWray) reported 28 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  5OMOFD 🧐 (@joe_deakin) reported 30 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Mila Griebel (@MilaGriebel) reported 35 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  L€i§h ©l@®k (@leighbike636) reported 37 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 39 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Allison Randell (@PictureEdAlly) reported 42 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Alex White (@AlexWhiteGB) reported 44 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Gary Reynolds (@Gutbuster40) reported 46 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  Darren Altman (@DarrenAltman) reported 46 minutes ago from London Colney, England

  @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

• 
  HMS Beagle (@HMSbeagle1820) reported 49 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Gaurav Patel (@gauravity) reported 58 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Mila Griebel (@MilaGriebel) reported 58 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grant (@PicaMax) reported 8 minutes ago

  @Plusnet after our house move on 21/10 we still don’t have a broadband service installed. @Plusnet have told us they’ll next update us about progress on 16/12 once they’ve heard from @WeAreOpenreach #poorservice

• 
  HRS (@HRS_live) reported 9 minutes ago

  @Plusnet hello, I am switching from plusnet to another service provider on 21st December 2022. Current contract with plusnet ends on 3rd December 2022. User name : hrs365 - kindly confirm you received the switch request and charges that I will pay till 21st Dec.

• 
  Arry (@ArryMatt) reported 13 minutes ago

  @craftyfella They're betting on it being too much hassle to move. I had numerous issues with VM and was a long-term customer, so moved to PlusNet. The final straw was my Internet was down and being told they'd not look until it had been out for 24 hours, so I should call back in 24 hours.

• 
  Tim Masters (@TimMEsports) reported 13 minutes ago

  @Plusnet No Mike, sorry, I need my issue addressed, not more 'you'll hear from us soon' messages. Especially as I've already heard that twice in the last two days, and on both of those occasions it turned out to be a lie.

• 
  Susan Attwood (@SRWoody23) reported 18 minutes ago

  @Plusnet I’d rather have internet. Day 7 of no internet service from @Plusnet, no communication, and update I requested from bot (no people available) now says to be fixed in 14 days. I’m in a town of 100,000 people, not a remote corner of the world

• 
  Katie (@Katie14339433) reported 19 minutes ago

  @Plusnet Been having issues with our internet all day, and now it's turned off completely. It's flashing orange but the cables are plugged in correctly. We are a house of uni students needing to get assignments done, and currently we can't #plusnet

• 
  Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported 20 minutes ago

  @Plusnet @OpenreachHelp The amount of hours I have given to sorting this out is beyond a joke! The worst customer experience I have faced bar none. A complete and utter joke! Fair play to the young man who is now dealing with it who is sticking to his word and calling me back.

• 
  Sam Brown (@Browner501) reported 23 minutes ago

  @Plusnet Hey, our broadband hub has been down all day. We’ve tried the robot diagnosis, forced reset and reset to factory settings nothings worked. Any suggestions? Thanks

• 
  CJD (@CCCJJDDD) reported 23 minutes ago

  @Plusnet .@Plusnet so was told a pole inspection was required. No one came out. Then told I needed new line installation. Spent another few hours on hold being ignored. Arranged installation date. Now just been informed of ‘delay in installation’ ? Unbelievable bad customer service.

• 
  Sonia Arthur (@SoniaAr25711498) reported 24 minutes ago

  @bt_uk I’ve been waiting since September to get my bt up and running Ian still paying astronomical bills with Plusnet and don’t even get the full power bt took £35 pound of me for upfront payment but apparently they have no none nobody engeeneers to connect be What a pile of crap ****