Plusnet Outage Report in Harrow, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Harrow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Harrow, Greater London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, West Drayton, London, Southall, City of London, Abbots Langley, Wembley, Harringay, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith, Watford and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| West Drayton |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Harrow, England
Latest outage, problems and issue reports in Harrow and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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SARAH SMITH
(@smithychick) reported
@Plusnet I have just joined but I thought I could keep my landline (same address) but you sent me another number and I cannot get through on your phone lines and the website does not help or the chat. If I definitely cannot keep my current no. I need to cancel and get a refund?
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Delilah Bank
(@BankDelilah) reported
held on phone line for #plusnet for an hour yesterday until they cut me off and closed the lines and two hours this morning. No other way to contact them. Might try carrier pigeon - will be quicker. terrible service.
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Beelzebab
(@Beelzebab666) reported
.@Plusnet Do the engineers ever show up? Second time nobody has arrived and nobody has the decency to call us. Total waste of time. WE have to call YOU in order to find out what's going on and nobody at customer service has asnwers. Do you and OpenReach speak to each other? 🙃
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Beelzebab
(@Beelzebab666) reported
@CocklesFaulkner @Plusnet Thanks for the heads up! You'd think someone in customer service would have known about that. Spoke to about 4 people there with no mention of that at all.
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Jenny Owens 🏳️🌈🏳️🌈🏳️🌈
(@jenny_owens1) reported
Not sure what to think now about changing to @Plusnet no internet all day, no 1 answers phone calls, no1 answers on here. I work from home, no holidays left, so tomorrow will lose pay if I don’t log on. The money saved in the year will be lost on the 2nd day.Shocking service
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Jenny Owens 🏳️🌈🏳️🌈🏳️🌈
(@jenny_owens1) reported
So @Plusnet I have less than 50mins for you to switch me on. What a joke you are. 1st impression from a new customer is absolutely shocking. I lose pay each day now I cannot work. Nothing wrong with my internet until I switched to you, and my turn on day doesn’t happen.
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Andy G
(@AndyGWolf359) reported
@gentoopb66 @LordWilsonVILLA @Plusnet I’ve had plusnet and I agree they are ****. All the marketing we are great and cheap. Try getting hold of them through customer services and they never bloody listen.
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Shinobilyricalassassin
(@Shinobilyrical1) reported
@Plusnet Don't you worry. You were happy to fob me off to the Ombudsman knowing the way you treated me was crappy and the compensation was insulting so I'm sure they'll deal with the situation as effectively as possible. Your customer service is: mess up then apologise. Rinse. Repeat.
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Gledster
(@Gledster) reported
@Plusnet internet out in Yorkshire, YO25. Any issues you're aware of?
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spurs Gal
(@louiseyidette) reported
@Shinobilyrical1 @Plusnet I wonder what part of award winning customer service includes waiting over a hour to get through to customer services!! Am a new customer too awaiting activation not great when you can’t get hold of anyone