1. Home
  2. Companies
  3. Plusnet
  4. Harrow, England
Plusnet

Plusnet outages and service status in Harrow, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Harrow, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harrow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Harrow, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Brent, City of London, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Egham, Greenford, and Uxbridge.

CityProblem TypeReport Time
Hammersmith Internet 14 hours ago
London Total Blackout 1 day ago
London Internet 2 days ago
London Internet 2 days ago
London Internet 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harrow, England

Latest outage, problems and issue reports in Harrow and nearby locations:

  • NortysTweets
    Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • LinJaneThe2
    Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • DDIGITALMEDIA
    David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • Jo48651873
    Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • RossMatthewGat3
    @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • CharineJohn
    Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • miktrinh
    mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • sarahpilates
    Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • MilliLeaks_
    ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • LinJaneThe2
    Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • FatimaDuerden
    Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • BenSmart1
    Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • AndrewW66554842
    Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • IlseHoward
    Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • MartinWoodward2
    Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • NW6Penguin
    Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonJGarner
    Simon Garner Photography (@SimonJGarner) reported

    @pipmadeley @Plusnet @WeAreOpenreach do neighbours have any issues?

  • TomABacon
    Tom Bacon (@TomABacon) reported

    @pipmadeley @Plusnet This is going to sound weird, but I had a similar problem, and it turned out to be related to my Sky Q box going to sleep! Had to change those settings. (I'm still working at 1am so it was most inconvenient...)

  • LeahWhitehorse
    Leah Whitehorse (@LeahWhitehorse) reported

    @gogolitzen @EE Also affected by same issue. Plusnet informed me yet BT shows no known issues on their site. It’s frustrating when these companies don’t provide updates. Hopefully will be fixed this afternoon.

  • SeanHadland
    Sean Hadland (@SeanHadland) reported

    @Plusnet None what so ever - Some feedback for you - do what you always do and you will get what you always get, never underestimate or belittle a customer with jargon - poor tactics, us customers have legs and can move companies - loyalty and retention is the key 🔑

  • MtG_Sly
    Simon Wallis (@MtG_Sly) reported

    @Plusnet hi. Been having daily outages with my broadband. We use a phone line connection in the SS16 area. Can you advise on any works by Openreach or if there is a problem. Thank you.

  • Signedbysophiee
    Soph ✨🇯🇲 (@Signedbysophiee) reported

    In all my life I have never had such atrocious service as I have had with PlusNet. The absolute WORST broadband provider EVER! @Plusnet

  • Daemar1
    Lee James (@Daemar1) reported

    @pipmadeley @Plusnet Wi fi? My friend had this . It was the baby monitor. Changed the frequency and the issue stopped.

  • mostly_sleepy
    Kat (@mostly_sleepy) reported

    @pipmadeley @Plusnet Try setting all your devices to static IPs (will be in DHCP in the router settings), that solved a very similar-sounding problem my printer/laptops-talking-to-printer and FireTV had on my network.

  • pipmadeley
    Pip (@pipmadeley) reported

    @nptweetings Yeah, they tested the line during the day (of course they knew the issue was at night so unlikely to find anything). Have asked Plusnet this morning for Openreach to investigate 👍

  • pipmadeley
    Pip (@pipmadeley) reported

    @David__Brunt @Plusnet Have got a smart meter but it was installed well over a year before this particular problem started. I can see it might interfere with WiFi but not sure how it would cause the DSL signal to repeatedly drop.