Plusnet

Plusnet Outage Report in Harlesden, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harlesden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harlesden, Greater London, England 02/11/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harlesden, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, City of Westminster, West Drayton, Southall, Croydon, Abbots Langley, Wembley, Hackney, Harringay, Southwark, Paddington, Muswell Hill, Edgware and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

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Plusnet Issues Reports Near Harlesden, England

Latest outage, problems and issue reports in Harlesden and nearby locations:

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GreyAlien Jake Birkett - Veteran Indie (@GreyAlien) reported

    Hmm my plusnet fibre (to cabinet) used to be 40mbps but now it's 30mbps on both lines and I noticed on my contract renewal statement they no longer said up to 40mbps. Any idea why this is? Just user contention or something? Seems crap that my Internet is getting WORSE.

  • ander_lew Lewis (@ander_lew) reported

    @MattOrigi6 @Plusnet It had an orange light but no B, might be a different router. I finally got into the router and manually changed channel but it took ages to come back on so probably something they did to fix the problem I think.

  • Einnod25 Donnie (@Einnod25) reported

    @Plusnet absolutely shocking and disgusting customer service received. I’ve just spoken with one of your advisors “Ray from Sheffield”after having no internet for almost 24 hours. He was completely rude and unhelpful and refused to send an engineer to look into the problem.

  • PoodoThePriest Poodo_the_Priest (@PoodoThePriest) reported

    @Plusnet Hi. I've recently moved and had a new phone number allocated. I'm having a problem with CallerID not working. *#234# says 'Service Unavailable', but it is checked on my account. Can you help?

  • AdamDempsey Adam Dempsey (@AdamDempsey) reported

    @Plusnet Hi, we were told a new router was shipped to us on the 4th May to try fix our constant dropping connections but still no sign, can this be checked please? Thanks

  • takonaguy Lewis Warren (@takonaguy) reported

    I’d imaging any of the broadband competitors could have installed a brand new account quicker than BT could perfom a home move for an existing customer. @SkyUK @Plusnet @VodafoneUK all run on the same network.

  • x_elx 'Lee (@x_elx) reported

    @plusnet my broadband is down in Cv37. Is there anything going on?

  • alanrew Alan Rew (@alanrew) reported

    @PaulbernalUK PlusNet used to be a good independent ISP, but BT took them over & ruined their customer service. My elderly mother used them for a long time with no problems before the BT takeover.

  • ConradWarwick Conrad Warwick (@ConradWarwick) reported

    How can @Plusnet have an incident that knocks out broadband and telephone for over a week and then say tough. Because @btoprnreach say tough to plusnet. Epic fail @BT epic fail plusnet. Welcome Fibrus

  • MattOrigi6 Matt (@MattOrigi6) reported

    @ander_lew @Plusnet Did yours have the same orange light and B symbol? As mines been down since 2. Did you do anything or just randomly came back?