Plusnet

Plusnet Outage Report in Harlesden, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harlesden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harlesden, Greater London, England 03/21/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harlesden, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, City of Westminster, Hampstead, Hackney, Islington, Harringay, City of London, Southwark, Paddington, Staines, Hounslow, Hammersmith, Greenford and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harlesden, England

Latest outage, problems and issue reports in Harlesden and nearby locations:

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • maz558 Sam R (@maz558) reported

    @Plusnet I’ve tried on multiple occasions and every time I’m either promised something and it’s not done or the agent doesn’t help! This has been going on since October and before and quite frankly I’m angry and fed up. I fear the only way to get my money back is via the courts!

  • SillyMo93698456 Daryl Stuermer appreciation society (@SillyMo93698456) reported

    Sodding Plusnet. They used to be a good company. I'm going into debt because they couldn't connect me up at my new address after conning me out of a months payment when i had no service. Never been in debt in my life 😠 This is the bloody BT effect. Had dealings with them before.

  • Gingeman1 Nathan Moult (@Gingeman1) reported

    @Plusnet Hi I need to cancel my sons phone contract, I can’t email you. I’ve tried ringing but you’re either too busy or the lines closed. Please come back to me to let me know how else I can cancel, happy to DM the phone number.

  • 2ndwitch 2ndwitch (@2ndwitch) reported

    @Plusnet - how do I cancel two mobile SIM cards when I cannot make a phone call, please?

  • 2ndwitch 2ndwitch (@2ndwitch) reported

    @Plusnet I have two no longer needed sims. I have no mobile signal and you ONLY option is a phone call. So I want an alternative method.

  • nextgenste Stephen paul (@nextgenste) reported

    plusnet prices are going up in march so prepare to change services because this one is going to be bad

  • JoJenkins1 Jo Jenkins (@JoJenkins1) reported

    @Plusnet cannot connect to your network. Suspect SIM problem as I have tried it in a different phone and doesn’t work in that one. Obviously cannot call you to discuss, help!

  • AmyIsHeRe 🌼 Amy ᴿ ❤️ 🫶🏻 (@AmyIsHeRe) reported

    @Plusnet factory reset firestick as home screen available still thinking it would fix it now won't connect at all!!! go to login into website password etc incorrect after changing it now what to do, WiFi is so bad like what is wrong with it unplugged router etc still the same 😒

  • RoxanneTimmins Roxanne (@RoxanneTimmins) reported

    @me_and_flora @KTmarmot How annoying for you to have had to that! The broadband started working at 10:30pm last night, then went down just after 10am this morning. Just got home and it’s working again, hopefully it’s fixed now. No update yet from plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @MHaider55 Hi there! I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield