Plusnet

Plusnet Outage Report in Harlesden, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harlesden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harlesden, Greater London, England 12/21/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Harlesden, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Barnet, Watford, Hampton, Walton-on-Thames, Hammersmith, Croydon, Northolt, Southwark, Wandsworth, City of Westminster, Paddington, Southall and Poplar.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomBarnet E-mail
United KingdomLondon Internet
United KingdomWatford E-mail
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Harlesden, England

Latest outage, problems and issue reports in Harlesden and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _Marc_74 Marc (@_Marc_74) reported

    @plusnethelp sorry, why is it plusnet help but i have been asking for help for 30hrs and being ignored? also sent sm #plusnethelp

  • Halo_London Halo London (@Halo_London) reported

    @plusnethelp what kind of a third rate company has no tel no and no email-#plusnet thats who. So Friday is the day I cancel my direct debit. No service no money’s simples-see you in court!!!

  • 1kiwiboy Malcolm Lees (@1kiwiboy) reported

    @Plusnet my service is down again today. It takes 30 minutes to talk to one of your team, all they do it to do a spot check on the broadband then another team closes the ticket which is impossible to reopen. Please DM me

  • BTUA60 BTUA60 (@BTUA60) reported

    @plusnethelp My Plusnet email address has suddenly started rejecting incoming emails from one address. The sender has been told I need to contact you to get you to add their email address to your allowed senders list. Can you help, please?

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    @Plusnet so here we going again tonight. Getting 1mb/sec. what is going on with Plusnet. Do you not have the know how to sort this out. Having spent over 40years in IT, this looks like a straight forward issue with bandwidth on the site. Get it sorted or hire someone who can

  • BlinkinEll BlinkinEll (@BlinkinEll) reported

    @plusnethelp hi as I'm sure you will knie, the Plusnet customer service line has a recorded response stating 'cannot take calls, try tomorrow'. How do I get an update on my order / change from current provider to Plusnet please?

  • darrentinycock Slave D (@darrentinycock) reported

    @Plusnet Please can you sort your dreadful broadband service it's been appalling all day.

  • michele632 michele (@michele632) reported

    @plusnethelp my plusnet is down afsinin maidenhead. Is there a free number to call from a mobile? And what is the reason this is happening?

  • martinsinclair4 martin sinclair (@martinsinclair4) reported

    @Plusnet Please stay away from plusnet they are the worst internet provider going, I am now getting 2 X less speed than my previous supplier and 3 X less than their guaranteed speed, I've only been with them 14 days but they are horrendous company to deal with

  • ChimericalCal Cal 💐💜 (@ChimericalCal) reported

    Hey @Plusnet, your sign-up site doesn’t work at all on any browser on iPad and iPhone. You’re going to want to fix that, considering many people now use iPad Pro for everything and they don’t have a Mac, Linux, or Windows PC.