Plusnet

Plusnet Outage Report in Harlesden, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Harlesden, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Harlesden, Greater London, England 03/03/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harlesden, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, City of London, City of Westminster, Harringay, Paddington, Southwark, Staines, Hounslow, Islington, Hammersmith, Greenford, Uxbridge, Stanmore and Croydon.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Wi-fi

Community Discussion

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Plusnet Issues Reports Near Harlesden, England

Latest outage, problems and issue reports in Harlesden and nearby locations:

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷BA(Open)Hons (@PamillaBAV1) reported

    @Plusnet "No problem" when there most evidently IS a problem just not appropriate.

  • Alyspartydress Alysinherpartydress (@Alyspartydress) reported

    Shame on @plusnethelp @Plusnet A friend of mine recently signed up and has been left without internet access. Promised engineer has not materialised. She relies on support from family via virtual access and now so near to Christmas, will be left isolated.

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @chrisroast @plusnethelp Village spent six months in the Bermuda Triangle of Openreach, BT and plusnet. Pushed from company to company. One man had 11 visits. Each time told line ok. Eventually Openreach owned up. Problems in the station. BT wouldn’t pay to upgrade it.

  • mcdonald_gaynor Claire Gaynor McDonald (@mcdonald_gaynor) reported

    @Plusnet, we've not long just met,yet I have to let you know, as far as the speed of my internet, I find it incredibly slow.Downloading's a pain, uploading,the same, I'm going insane. You charge me full price, for half the service, it's not very nice. Pls give advice?

  • SamMurph72 Sam Murphy (@SamMurph72) reported

    @KateSlaterPR @Plusnet Doesn't surprise, iv been and still having appalling so called broadband service from them and equally appalling customer service- total attitude, not doing what they agree they'll do, cant speak to a manager and then cut off whilst on hold earlier! The business is a total joke!

  • a3qs Simon Pigott (@a3qs) reported

    @plusnethelp Hello Plusnet How can I get a firmware update pushed out to my 2704N router with 7.275.6_F2704N_Plusnet firmware? I've posted a request for help on the community forum on Tuesday, where other people seem to have got help, but have had no help there. Thanks

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    Now 17.55 and speed is dropping again. Less than 25mb/sec download. Totally useless. A response from Plusnet would be nice, but maybe they can’t respond because of the problem.

  • harleyrusk chris whiterod (@harleyrusk) reported

    Hello @Plusnet do you have anyone in customer service today?@plusnethelp No landline or broadband currently 35 minutes on hold. Third repeat of Slade...

  • _Marc_74 Marc (@_Marc_74) reported

    @plusnethelp @martinsinclair4 @EccP16Biology waiting days just for a response to a dm...... never an issue with plusnet until you asked if i wanted to upgrade. they broke my connection and now you wont talk

  • norfolkpauluk Paul Barnard (@norfolkpauluk) reported

    The award for worse wait time for customer services must go to @Plusnet 1hr and still waiting to get my “problem” resolved of having my phone line connected!