Plusnet Outage Report in Harlesden, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Harlesden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Harlesden, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, West Drayton, Southall, City of London, Croydon, Abbots Langley, Wembley, Hackney, Harringay, Southwark, Paddington, Muswell Hill, Edgware and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| West Drayton |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Harlesden, England
Latest outage, problems and issue reports in Harlesden and nearby locations:
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet Help
(@plusnethelp) reported
@Phantom_Dash Thank you for getting in touch, in this case I would suggest on speaking to our Support Team to make the payment over the phone. You can reach them on 0800 432 0200. - Curtis, Plusnet Sheffield
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Plusnet Help
(@plusnethelp) reported
@LA_Manchester Hi Liam, customers can get in touch with us by calling our Support on 0800 432 0200 or by sending us a message over Social Media. - Curtis, Plusnet Sheffield
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Mr Crazy Legs
(@MrCrazyLegs1) reported
@Plusnet my monthly rental has been £23.99 for months; i have just noticed my Feb bill went upto £29.35, then March's bill has come out as £36.52. What has changed? why am i paying over £12 a month more for the same service, with no correspondence from yourselves? regards
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calum
(@calumwebb0) reported
@xoalexo @virginmedia @Plusnet Tried switching to Virgin because it's the only ISP offering more than 60Mbps in my area (which definitely isn't enough for 6 people doing online uni). Of course, they only offer 18-month contracts for anything above 100Mbps, so I'd have to cancel 6 months early for fast WIFI
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lucy’s puppy !!
(@puppimaxine) reported
@THEH0TBESTIE **** the seen, WTF IS A PLUSNET
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Alex Manthei
(@xoalexo) reported
Shockingly poor customer service from @virginmedia. Hello, @Plusnet!
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celestialteapot
(@celestialteapot) reported
@CarrieHFletcher I'm with Plusnet. No issues. I'm on a standard line and get really good speeds.
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Alexisms
(@Alexpletives) reported
@lauradmcbryde @15minutegamer @virginmedia I'm with Plusnet and their customer service has always been very good.
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dAve Fletcher 💙
(@_dAveFletcher_) reported
@aliengirlludii @CarrieHFletcher Think I said that in a round-a-bout kinda way, which is why I suggested checking with BT on performance issues. I used to work for Plusnet when they were Force9 Internet, their customer service is one of best around might work better for getting things sorted if no joy from BT.
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Ellie West
(@EllieWest11) reported
@plusnethelp @Plusnet Had no broadband for over an hour... TN33 area. Making working from home tricky. Please advise. Or better still, fix it please!