Plusnet Outage Report in Harlesden, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Harlesden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Harlesden, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Greenford, Hackney, City of Westminster, Croydon, Harringay, Barnet, Bermondsey, Poplar, Islington, Lewisham, Ealing, Bromley and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Greenford |
Internet | |
| Hackney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Harlesden, England
Latest outage, problems and issue reports in Harlesden and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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PT.
(@PeteyJayD) reported
@Plusnet @Plusnet hi, I recently renewed my PlusNet contract for the 2nd or 3rd time. Clearly happy with the service. The agent I spoke to about recontracting said to contact you after the renewal about getting a new Hub Two to replace my original router. Thanks.
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Chris Cooper
(@LnO_Rebel) reported
Come on @Plusnet why doesn't the business support phone number on your website connect you to the business support team?
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manceyy
(@manceyy) reported
apparently the order was cancelled (though not by me!) last Thursday, but @Plusnet didn't feel the need to update me - if I hadn't rang on any of the days I was due to get service and didn't I never would have known
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Dolphin Diver
(@dolphindiver) reported
@Plusnet you make a big thing about your customer service well its not great CS to take 20 days to refund me my initial payment that I've cancelled because of the MASSIVE delay in you providing service, your agent didnt even care about the delay, I might be really struggling.
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Dean G
(@Ponggo_uk) reported
@bt_uk I would recommend you avoid signing up with BT, they are a bunch of crooks, If you signup for a plan and they keep putting the cost up, never happened with Plusnet or Talk Talk.
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Bethany Kopeland
(@BethanyKopeland) reported
I find it so annoying & rude that companies just think they can put your bill up without no notice! Cough cough @Plusnet
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Dean G
(@Ponggo_uk) reported
@bt_uk I would recommend you avoid signing up with BT, they are a bunch of crooks, If you signup for a plan and they keep putting the cost up, never happened with Plusnet or Talk Talk.
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Paul Marsden
(@TerrierHack) reported
@Plusnet Can you sort out a problem with my bill? I got a new bbd contract with you but price you’ve charged me is more than we agreed in writing (£28.40 instead of £25.99) & charged me for delivery of a new router you were going to send for free. Can’t get through on phone.
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Martin Tune
(@_martint81) reported
@TalkTalk @plusnet asked me to ask you to release it. I called and asked you to do this and I was told you are supposed to do it? Apparently you're blocking it. You had no trouble taking the number over in the past so I'm not sure what the problem is.
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Krista Ozola
(@OzolaKrista) reported
@Vicky70912901 @TalkTalk Never choose @Plusnet either. Been having issues of line dropping and internet disappearing since December. Engineers booked 5 times and today no one came, again... took time off work to be wasted.