Plusnet Outage Report in Harlesden, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Harlesden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Harlesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Harlesden, Greater London, England
The most recent Plusnet outage reports came from the following cities: Tower Hamlets, London, Lewisham, City of Westminster, Croydon, Paddington, Ealing, Islington, Southwark, Hackney, Finchley, Belsize Park, Watford, Wood Green and Radlett.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Harlesden, England
Latest outage, problems and issue reports in Harlesden and nearby locations:
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Richard Carroll (@rackitman) reported from Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Alan (@BigAlxyz) reported from Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Eileen Rumble (@turtlesnursery) reported from Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Mila Griebel (@MilaGriebel) reported from Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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HMS Beagle (@HMSbeagle1820) reported from City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Indar Picton-Howell (@NadirIndar) reported from Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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graham eveleigh (@bigGeveleigh) reported from Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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John Sandy (@JohnLSandy) reported from Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Anya Gair (@anyaebgair) reported from London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Laura Attridge (@laura_attridge) reported from Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Tim Easton (@timeastonco) reported from Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Alex White (@AlexWhiteGB) reported from Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Sarah Morton (@SarahMorton6) reported from Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Kevin (@londonkro) reported from Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Jonathan Behar (@JonathanBehar) reported from Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Ryan Brock (@RJBrock) reported from Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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Mila Griebel (@MilaGriebel) reported from Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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HMS Beagle (@HMSbeagle1820) reported from City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dodgybob (@Dodgybob3) reported
@Plusnet Then why is no-one monitoring your help account, you're not answering questions, your broadband assistant doesn't work, your phones are always busy...hello....hello...!!!
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Me Lord (@andybadger69) reported
@DONNYDIVArl @Plusnet WiFi is terrible even with a extender on. Also keeps dropping out. Can't wait to be able to leave.
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Jofroop (@jeffreydaniel22) reported
Plusnet WiFi is garbage
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Joseph Strummered (@JStrummered) reported
@JamesHarrisNow @MrKenShabby I only use them with an existing businsess account I inherited. I would never, ever, choose them. I use plusnet at home.
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Stephen Clark #ThinkForYourself (@GreenSparkley) reported
@plusnethelp The registration website is down and the phone number i was given by plusnet customer support to register the card also does not work.
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Rach (@aitch_R_aitch) reported
@58ALL @Plusnet Lauren, I've spoken to 4 CS reps on the phone, been kept on hold for 45 minutes, still got no service and pretty bored with the whole thing - I'm not sure that sending you a DM is gonna improve the situation! "Installed" on the 29th and still sat looking at flashing red light 😤
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Aidan Lashmar (@AidanLashmar) reported
Why did I move to @Plusnet nothing but trouble with my connection
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Ian Joyce (@joycie01) reported
@DONNYDIVArl @Plusnet Correct, " it my problem, not my job" brigade.
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Ian Joyce (@joycie01) reported
@DONNYDIVArl @Plusnet Their service that good eh? Always thought they were bang on ( I don't have WiFi.... Long story)
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Alex James (@A1exB) reported
Thinking the adverts about good customer service etc is not so true. Tweeted and emailed @plusnethelp @Plusnet but no reply.