Plusnet Outage Report in Catford, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Catford, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Hackney, Streatham, City of Westminster, Dagenham, Islington, Tottenham, East Ham, Harringay, Bermondsey, Balham, Lewisham, Wembley and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Holleran
(@TobyHolleran) reported
@OpenMindMH If speed is an issue it could be an OpenReach thing, so you should avoid NOW/BT/TalkTalk/Plusnet etc Sometimes if your router is on an "auto" channel it can get interference from your neighbours' routers which can make the internet cut out.
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NC
(@NickCla35508819) reported
@supertanskiii Buy your own devolo wifi magic 2 power line adapters are really good you can clone it to your existing router or put you plusnet on modem mode only. Theres lots options out there. Will cost £90-130. But check if it's your download speeds going into your property are crap first?
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Darth Rider
(@DarthRider4) reported
@Plusnet It may be expected to you, but every other network I have used rings engaged which is logical if the line is engaged, disconnecting the call as if the line is inoperative is just plain stupid.
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Marcus Green
(@HelloFromMarcus) reported
@Plusnet I'll call again tomorrow but claiming an error message "doesn't exist" when it's all over your community pages because your helpline guy "has never heard of it" gives zero confidence in your service. Hopefully I won't speak to a zombie then.
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zoe engstrom
(@zoe_engstrom) reported
@Plusnet we’ve been with you since May. I am absolutely gutted that we signed up to this shower of an internet service. My whole family keeps their WiFi switched off on their mobile phones because you are not providing us with the service we signed up for.
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Darth Rider
(@DarthRider4) reported
@Plusnet Making a call from my Plusnet mobile to a land-line, if the land line is engaged your network does not give an engaged tone it just drops the call like you had dialled an unknown number.
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Paul Jermyn
(@jermyn55) reported
@Ofcom @Ofcom have a word with @Plusnet as this is not possible on their network.
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steve
(@stephengh10) reported
@supertanskiii Had slow Plusnet broadband AND poor WiFi distance. Bought an old BT router off eBay (as recommended on forums) for £6 two years ago and perfect. Never had a problem with things like watching streamed UHD etc. since.
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Kittikat
(@KittiKat76) reported
@Plusnet our landline has had no dial tone for two weeks, but you can ring in? Please help
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zoe engstrom
(@zoe_engstrom) reported
@Plusnet my husband cannot work from gone because of the atrocious connection and speeds. I am making a complaint to OFCOM, and I would like to discuss early termination as you are not upholding your end of my contract.