Plusnet

Plusnet Outage Report in Balham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balham, Greater London, England 12/03/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balham, Greater London, England

The most recent Plusnet outage reports came from the following cities: Croydon, Hammersmith, Paddington, London, Hackney, Southall, Poplar, Ilford, Camden Town, City of Westminster, Southwark, Wembley, Feltham, Newham and City of London.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomHammersmith Total Blackout
United KingdomPaddington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laurajayne44 💥laura jayne💥 (@laurajayne44) reported

    @Plusnet could someone please check my DMs! I have been trying to contact someone as the app says a technical issue has restricted my internet access! Its been a week now & no response from anyone!

  • HazelR74 Hazel Robertson (@HazelR74) reported from Ulsta, Scotland

    @Plusnet my out going email is not working. How long before it starts again please?

  • James_Fielden James Fielden (@James_Fielden) reported

    @LouisePage_ We have Plusnet and customer service pick up/deal with stuff very quickly.

  • petejackson1952 peter jackson (@petejackson1952) reported

    Had a bad weekend trying to watch sport on tv due to internet going down every 10 to 15 minutes. Reported it and the girl just told me to do what I had already done but her actionl took out my TV altogether, then PLUSNET had the cheek to take my money yesterday. They got to go.

  • coachnponce Nacho Ponce (@coachnponce) reported

    .@Plusnet Full day of work lost due to engineer no-show. Customers get penalties for missed appointments, but zero accountability on your side. Now told earliest is 22 Oct — 2nd time this has happened. ‘Award-winning service’? Not seeing it. Time to explore other options.

  • swiftness2009 suki (@swiftness2009) reported

    @Plusnet My internet was down for ten days recently I have been told that I have to go through you to get a refund . The problem was with Outreach . Your company have rung me several times to talk to me .. but it’s always between 8 and 4 … I work!

  • Interssuseption RagingTinnitus (@Interssuseption) reported

    @Plusnet My Internet has been disconnecting at peak times for the last few days. Can you fix it please.

  • tee__pot -..- - -..- (@tee__pot) reported

    @Plusnet new customer, just received my rewards card, but it is for a lower amount than it should be - how do I go about getting this rectified?

  • JennyPHomewood Jeanette P Homewood (@JennyPHomewood) reported

    @Plusnet my modem keeps restarting and has been doing so for weeks. Is there a problem nationally?

  • LiamJacksonGlo2 MrMike (@LiamJacksonGlo2) reported

    Hi @Plusnet, I’m furious. An Openreach engineer you sent on 18 Sept left my home damaged — broken bricks outside & brick dust all over my new carpet inside. He never told me & just left. I’ve been told to email BT claims, but you are my provider. What are you doing to fix this?