Plusnet

Plusnet Outage Report in Balham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balham, Greater London, England 01/29/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Newham, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Croydon, City of Westminster and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomHarringay Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SteelCity_ENT Mr Miran Pankhania (@SteelCity_ENT) reported

    Dear @Plusnet. I was drawn by the bright lights and fast speeds of @virginmedia but I’ve barely started as a customer with them and I already have non-functioning TV and Broadband, and have twice received incorrect billing invoices from them!

  • i_scotty Scottimus Prime (@i_scotty) reported

    @LukieGymer Plusnet. But I even bought a business grade router. That made it better. But some issues remain.

  • TheLiamDance Liam (@TheLiamDance) reported

    @Plusnet Hi, live in Halifax and I’ve not had internet now for 8 hours and it’s still not working, can you let me know what’s happening please? Thanks

  • no1reVAL drew (@no1reVAL) reported

    Power cut one game then Plusnet servers go down the next i'm losing my ******* mind

  • epamusicagency Adam (@epamusicagency) reported

    Big up @Plusnet and @plusnethelp had a slow connection, tweeted them, they sorted it within hours. Plus it was my fault it was slow anyway due to me messing with router settings. BRILLIANT SERVICE 💪👍

  • jemima_harriet H (@jemima_harriet) reported

    @Plusnet hi! Our router has died, it appears to have turned itself off in the night and now won’t come back on. No lights at all and have attempted different plugs. Please help! Thanks

  • Grumps88 Grumps (@Grumps88) reported

    Five weeks of no internet, 32 phone calls, countless emails, we were promised yesterday our internet would be switched on at midnight. @Plusnet have broken that promise AGAIN! You continuously blame @OpenreachHelp for not doing their job. Not sure what to believe!!

  • sphinxseth Sphinx (@sphinxseth) reported

    @Ofcom @Plusnet no service near Stratford since yesterday. Surely someone should be concerned? Especially since people are working from home.

  • sphinxseth Sphinx (@sphinxseth) reported

    @Plusnet three days without internet!!! This is unacceptable. Please waive off next month's bill and help with the cost of mobile internet. @Ofcom

  • tefranks tilly (@tefranks) reported

    plusnet is so bad holy **** my wifi can’t handle 160p for the last 3 days i’m losing my ****