Plusnet Outage Report in Balham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Balham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (17%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (3%)
-
TV (1%)
Live Outage Map Near Balham, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Bermondsey, Hackney, Croydon, Islington, Harringay, Lewisham, Fulham, Paddington, Wembley, Tower Hamlets, City of Westminster, Finchley, Leyton and Barking.
City | Problem Type | Report Time |
---|---|---|
London | Wi-fi | |
London | Wi-fi | |
Bermondsey | Wi-fi | |
Hackney | Internet | |
Croydon | Internet | |
Islington | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
-
Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
-
Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
-
Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
-
Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
-
Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
-
Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
-
Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
-
HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
-
L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
-
Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
-
Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
-
Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
-
🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Sally BLAKEBROUGH
(@SallyBLAKEBROU1) reported
Plusnet. We have problems for months. Outreach have been every day. Everyday You tell us it's mended, every day it plays up. Tonight we have No Broadband. And told more lies. You manage to take our money!
-
Elena Jackson
(@anItalianBird) reported
@Plusnet you just took £31 from my account, I try to contact you 1.5h before customer service closing time, I still don’t have connection and no reply to my messages. Anyone can please get in touch or let me know other effective to contact you?
-
Steve Bailey
(@SteveBa71325807) reported
@LeeThom27071737 Yep ,I'm with Plusnet now ,no issues.the charge what they say .you don't have to ring Durban to get help ( there is no help b t w ) they owe me £88 .but will they pay up .....er no 🤬
-
Maple Delight
(@mapledelight69) reported
@Plusnet Which one of these doesn't shut down and reboot ten times a night ?
-
Annie Galanti
(@anniegalanti) reported
@Plusnet massive thanks to Aaron in retention. And the rest if the staff. Setting the standard for exceptional customer service. Always so disappointed when I call anyone else because the level of service never compares.
-
Lisa Grady
(@lisagrady) reported
@Plusnet hello, I am away travelling in central and South America and my SIM card has not been working for a few months now. It comes up as though there is no signal. I cannot ring your support desk because of this also.
-
PompeyReece
(@PompeyReece) reported
@Plusnet I am a new customer about to have my number ported to a new Plusnet SIM on 6/5/22 but I’m abroad with no access to the new SIM until Monday. How do I delay this & my current SIM from not working? Sent DM and email - no reply! International helpline not working! Help!
-
Jason Parkes
(@jm_parkes) reported
@Plusnet upgraded a week ago my router still hasn't arrived, you've taken payment but I don't have any internet. Long wait on phone line. Any chance you can fix this sooner rather than later.
-
Elena Jackson
(@anItalianBird) reported
@anitabone1 @Plusnet Yeah, has been going on for days now the slow connection, interrupting movies (with just the tv connected to the net) and today no connection at all … rubbish
-
Dan Squire.
(@Mountainli0n) reported
@Plusnet Why am I experiencing such high volume in service interuption throught the day?