Plusnet outages and service status in Balham, England

Problems in the last 24 hours in Balham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Balham, England

The most recent Plusnet outage reports came from the following cities: Wandsworth, London, and City of Westminster.

City	Problem Type	Report Time
Wandsworth	Internet	16 hours ago
London	Internet	1 day ago
London	Internet	2 days ago
London	Internet	3 days ago
City of Westminster	Total Blackout	5 days ago
London	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

• 
  mtrinh (@miktrinh) reported 5 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Allison Randell (@PictureEdAlly) reported 5 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  AJ Green (@Green_AJ) reported 7 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Harrison2020 (@Harrison20202) reported 8 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  Kevin Dewes (@kevindewes) reported 11 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 13 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 23 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 23 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Indar Picton-Howell (@NadirIndar) reported 24 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Kevin Dewes (@kevindewes) reported 25 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  Selina Wray 🍊 (@SelinaWray) reported 25 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 29 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  Sarah Morton (@SarahMorton6) reported 32 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 38 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Anya Gair (@anyaebgair) reported 43 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  jnthn (permanently broken) (@JSDBroughton) reported 44 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Denis MacShane (@DenisMacShane) reported 47 minutes ago from Victoria, England

  Has @Plusnet @plusnethelp gone down?

• 
  Chris Furneaux (@cfurneaux) reported 47 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Harrison2020 (@Harrison20202) reported 49 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Richard Carroll (@rackitman) reported 54 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nooblets (@Noobletscom) reported 5 minutes ago

  @WeAreOpenreach @DCMS My Internet was working for less than a week, then I was disconnected. 1/ Why cannot Plusnet contact you, and ask if my internet is still active? 2/ Why can the public not contact you, to see if a Openreach team is in the area, and has disconnected people by mistake. (So they can fix their mistake there) 3/ Why can the public not contact you AT ALL! 4/ Why does the public have to wait 3 days for any problem that Openreach could have caused? Get a Systems Analyst in, (of which I am one), to find all the inadequate systems your managers are currently running! Because a 3 days wait for any problem, is something someone needs to get Fired for!

• 
  Paddys (@paddysmad) reported 10 minutes ago

  Sky BT Virgin Plusnet EE all down

• 
  COYS CORNER PODCAST (@TOTTENHAM6191) reported 11 minutes ago

  @Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.

• 
  GM Mark Howitt (@MarkHowitt) reported 11 minutes ago

  @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  Rob Dyson (@dysontour) reported 12 minutes ago

  @amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.

• 
  Martyn Lucas (@Martyn_Lucas) reported 13 minutes ago

  @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

• 
  Nicky Robson (@Nicky_Robson) reported 15 minutes ago

  @Plusnet No you don't have a dedicated bereavement team. I have ready phoned numerous times & posted on X - was promised a call back & then nothing. Not expecting any help you are useless. Just want to make people aware how you treat bereaved families

• 
  Ad (@sometimesyouwin) reported 17 minutes ago

  @Plusnet So this isn't very clear. The link says that you offer a digital phone service. Is this correct or not?

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 20 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  AuntieMich55 💙 (@AMich55) reported 23 minutes ago

  @Plusnet just wanted to say how lovely the customer service staff are especially the lady I spoke to at 8.18 this morning over a moving to EE mix up (this is why I can’t leave you!!).