Plusnet Outage Report in Balham, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Balham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Southwark, Paddington, Hackney, London, City of London, City of Westminster, Harringay, Hounslow, Newham, Islington, Hammersmith, Greenford, Stanmore, Croydon and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
||
| Paddington |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Johns - 📷 🎥
(@robjohnsinfo) reported
@Plusnet my broadband has been down since last night. Tried sorting it this morning before work but fault remains. Can you help?
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lina
(@LinaBadass) reported
@Plusnet @plusnethelp your business service has hit rock bottom. the amount of stressed you have caused me and my business, literally lost me so much money yet you cant cancel my account without penalty because of your failed services. i honestly hate you right now.
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Nicola Selfridge
(@Niksfridge) reported
All too often I'm on here complaining about poor customer service. Not with @Plusnet though, I've never had any issues with them and amongst the moans it's only right to give a shout out to those that do things right 👏👏 #Broadband #CustomerService
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Vegan Mummi 🌱
(@VeganMummi) reported
@Plusnet Wish you’d respond to my messages then about how poor my service is abs how it keeps cutting out!! Awful customer service guys.
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Neil Cameron
(@neilfisk) reported
@Plusnet Hey, is there issues with broadband? Can't connect
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abbie’s new acc
(@B4EKFILE) reported
@Plusnet i’m having trouble with my broadband. my router’s light is blue but i can’t connect to the wifi on any of my devices & i can’t find any answers online
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Rolynhome Is #StayingInStayingAlive 🕷🕸⚫
(@rolynhome) reported
@Plusnet I am referring this to the Omudsman. Your method of non-customer service is atrocious.
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Sandi McDowall
(@McdowallSandi) reported
@Plusnet Also open reach came out early last week to make safe a cable coming down outside mine and both next door neighbours, that's when my line went dead. But no one has replaced the cable. I believe that is the problem! No cable no phoneline! #plusnet
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It's Dave Yeah?
(@RadventureDave) reported
@Plusnet How can I escalate a fault? Broadband keeps dropping and upload speed is unacceptable at .3mbps. Speeds dropped in January and service has been poor since.
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Joseph Grasso
(@JosephGrasso1) reported
Absolutely shocking again from @Plusnet 3 x no shows from engineers to fix my slow speeds and they have the cheek to ask me to wait in for a 4th time! Can't wait to leave this shocking company