Plusnet

Plusnet Outage Report in Balham, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balham, Greater London, England 02/07/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Balham, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Southall, City of London, Croydon, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith and Poplar.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshuaMcDermid Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Got back from holiday on Monday night and haven't been able to get internet. Sent a private message and raised a case on the website, yet haven't received a reply. Paying for internet I'm not getting and can't terminate without paying loads of fees.

  • MartynNHughes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Martyn Hughes (@MartynNHughes) reported

    @Olivergill4B @GeorgeMonbiot Plusnet. I'll have to look them up. I need to move providers now. 20 years with @VodafoneUK never a late bill and since February they have behaved appallingly with me over a mistake. thanks for this.

  • blackhairbub Mig (@blackhairbub) reported

    @Plusnet sent a DM and you ignore that too. Guess you aren't really doing customer service right now?

  • LesPerrry E-motion Media (@LesPerrry) reported

    @Plusnet have you ever considered training your work from home staff on how other departments operate so when they deal with a customer issue their actions do not cause a cascading waterfall effect of erros #notaskingforafriend

  • ChrisStanier Chris (@ChrisStanier) reported

    @Plusnet hello. I ordered a new phone line and broadband last week. But I’ve had no update since. I thought it would be 2 to 4 days for the phone, then a few days after for the BB. But I can’t find anything on my account. please help

  • mark_sainty Mark Sainty (@mark_sainty) reported

    @Plusnet Hi, I’m only getting 3G whilst in France. I’m never connecting to 4g. Please could you help. I’ve tried turning the phone off and on again twice but no joy.

  • man_flowerpot Nige_Ragnarson🚴‍♂️🇩🇰 (@man_flowerpot) reported

    @avfcjackson @EE 4 in a family, £112 for a holiday. Just for your phones. @Plusnet seems to be the answer. Let's **** these roaming charges off by changing supplier. The market talks.

  • darrylsherborne Darryl Sherborne (@darrylsherborne) reported

    Sorry @toobbroadband you've taken too long to design and install your service at our location. After paying @Plusnet £50/month for 18Mbps for too long I've switched to a @ThreeUK #5G Hub and get 172Mbps for £10/month

  • NicksSetters Nick (@NicksSetters) reported

    Although a Maths grad also an IT grad and Twitter issues today nothing sinister just someone messed up. Downdetector is a cracking little app for checking on things you use the issues now are at. Sky, Visa,Tesco, Daisy, Steam, Ocado, Plusnet, Morrisons, Emirates

  • M6EQR Dan (@M6EQR) reported

    @naked_techie @Plusnet I've had endless problems with them. Had 12 engineers in 14 months trying to find the problem to be told 'there isn't a problem' yet my daily metrics went from 80mbps down to 36mbps over that time period. Ended up leaving mid-contract out of protest. F*ck em.