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Plusnet outages and service status in Balham, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Balham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Balham, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, City of Westminster, Poplar, Brent, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, and Newham.

CityProblem TypeReport Time
London Total Blackout 3 hours ago
London Wi-fi 15 hours ago
Hammersmith Internet 2 days ago
London Total Blackout 2 days ago
London Internet 3 days ago
London Internet 3 days ago

Community Discussion

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Plusnet Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • JSDBroughton
    jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • andywash
    Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • grahamguy
    Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Green_AJ
    AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • NickFaber
    Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • kevindewes
    Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • robdogtrickies
    Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • kevindewes
    Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Daninho58
    Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • trina_latham
    trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Scampboi
    Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Articulatedpea
    welsh valley vaper (@Articulatedpea) reported

    @Plusnet is there any problems in the CF38 2BD area has not had Internet since 12pm last night and I can't watch or do anything.

  • waciende
    hereward 🇬🇧 🇳🇴 🇮🇸 🇱🇮 🇨🇭 (@waciende) reported

    @eddiecoke I had frequent line quality problems and outages when I sued BT and then with Sky. Moved to Plusnet which was good connection but terrible customer service (account set up delays & billing issues). Plusnet fee shot up after contract ended and the PO deal was too good to miss.

  • chloetc_
    Chloe Clifford (@chloetc_) reported

    @TalkTalk Had it checked several times but theres an issue with fiber port. Openreach engineer marked job as complete today as Plusnet put a hold on our line (we're switching to them 24th may). We've had the hold removed. Now you are saying you cant get an engineer out for 8 days. Trash.

  • adywhitwell
    ady (@adywhitwell) reported

    @Plusnet You may be there until 8 but how long does it actually take to answer a complaint

  • LizParkin3
    Liz and Alf🐾 (@LizParkin3) reported

    @BeldomN @Plusnet I am with Plusnet and their customer service has been brilliant. When I was getting connection problems with my Netgear router, they sent me one of theirs, FOC and it has been fine.

  • SUE014
    Sue Evans (@SUE014) reported

    @Plusnet rang your customer service to urgently change my payment date by two days as my pay date has changed. Been told that cant as today is my billing date and have to ring back in two days. can you explain why this not possible today but ok in two days time?

  • AiberdeinQuine
    Little Mo (@AiberdeinQuine) reported

    @DavidRoger1951 @Plusnet Happened years ago, but service was much better before that. Would change providers, but they're all as bad as each other. Can only hope they reply to my tweet and can do something from their end, as occasionally they can.

  • PersistentWorld
    Lewis (@PersistentWorld) reported

    My internet has been up and down for two days. Jesus Christ, @Plusnet please get your act together. I've a new router and new line. As a business customer, this is a bloody nightmare.

  • MikeMoreton8
    Mike Moreton (@MikeMoreton8) reported

    @Plusnet @UswitchUK Constant WiFi dropouts (4 today so far). When I complained I got a list of instructions to alter router settings which I'm not competent to do. Plusnet's answer to my issue? Apparently, solve it yourself. Contract ends July which is when we part company!

  • BeldomN
    Norman (@BeldomN) reported

    What a load of crap is #plusnet s router. Been trying for a week to connect to the internet. Get signal drop signal. Cannot connect via lan at all. Will be cancelling my contract at this rate @Plusnet