Plusnet Outage Report in Balham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Balham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Balham, Greater London, England
The most recent Plusnet outage reports came from the following cities: Croydon, London, Hackney, Paddington, City of Westminster, Hounslow, Poplar, Hammersmith, Orpington, City of London, Newham, Southall, Islington, Wood Green and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Paddington |
||
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Balham, England
Latest outage, problems and issue reports in Balham and nearby locations:
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
-
Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
-
Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
-
Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
-
Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
-
yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
-
🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Liz Blake 💙
(@LizB13) reported
@vantex24 @JohnLewisRetail @zeninternet According to JL, setting up a new broadband/ landline account is "a highly technical issue and so John Lewis Broadband / Plusnet are really the only ones who could address this issue." I wonder who else they thought might be responsible? Still heard nothing after 24 hours 😠
-
alan
(@countcrysto) reported
@simpster20 @YijArt @Plusnet Did the same to me it they won't admit liability now as get fined,. Most of the time it's down to bt
-
J J Coleman
(@JJColeman704) reported
@plusnethelp My plusnet speed is terrible. I should be getting *minimum* 44mbps and am averaging about 8.4. This isn't what I signed up for.
-
Judith Horth
(@jehorth) reported
@plusnethelp My BT service has stopped but Plusnet not due to kick in until midnight on 28th. Not a seamless service - I need it to start today. Can this happen?
-
RiksRedGuard
(@RiksRedGuard) reported
@plusnethelp I have no Broadband, I have followed "actions" on the "Tutorial" on your site but nothing has changed. How can I get @Plusnet to look into the problem?
-
Balloonatics
(@Balloonatics1) reported
@bt_uk Thank you. Although plusnet are the service provider BT provide the land line and therefore you should be responsible for this provision! Plusnet have escalated this to BT management with no response !
-
Lucy Honeyman
(@HoneymanLucy) reported
@itvMLshow help!! Plusnet error has left me with no broadband for over 1 week and still no fix! I cannot WFH so losing £1000/wk. They say not part of Ofcom regs for compensation!!! 😱
-
TooCrypto
(@TooCrypto) reported
@Plusnet broadband in the Kbps since November 2020 and an inability to cancel due to a £90 fee whilst trying to work from home #zoomisamess #heldhostage #corona
-
hard times
(@welsh_robo) reported
@Plusnet Here to help? Well I have been trying for weeks to sort out my slow wifi. I get no response for you
-
𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉
(@TrealSlimDavey_) reported
@SkyHelpTeam @upzepomp Sky stop the lies you are in breach just like last week in kent how many more times maybe sell your broadband to BT or Virgin or TalkTalk or Plusnet they never get many issues as you do