Plusnet Outage Report in Balham, Greater London, England

Problems in the last 24 hours in Balham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Balham, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

City	Problem Type	Report Time
London	Internet	2 days ago
London	Internet	2 days ago
City of Westminster	Total Blackout	3 days ago
London	Internet	4 days ago
London	Internet	4 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

• 
  graham eveleigh (@bigGeveleigh) reported 11 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Laura Attridge (@laura_attridge) reported 20 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  Sarah Morton (@SarahMorton6) reported 21 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  John Sandy (@JohnLSandy) reported 23 minutes ago from Stratford, England

  Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

• 
  Anya Gair (@anyaebgair) reported 27 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Greyman (Gary A) (@GaryAblett3) reported 28 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  HMS Beagle (@HMSbeagle1820) reported 29 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Richard Carroll (@rackitman) reported 33 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  L€i§h ©l@®k (@leighbike636) reported 34 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Alan (@BigAlxyz) reported 34 minutes ago from Hackney, England

  @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

• 
  Mila Griebel (@MilaGriebel) reported 35 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Kylie Ainslie (@DrKAinslie) reported 39 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Eileen Rumble (@turtlesnursery) reported 47 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  Ryan Brock (@RJBrock) reported 53 minutes ago from Walthamstow, England

  @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

• 
  Indar Picton-Howell (@NadirIndar) reported 55 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Mila Griebel (@MilaGriebel) reported 58 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Tim Easton (@timeastonco) reported 1 hour ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  HMS Beagle (@HMSbeagle1820) reported 1 hour ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Kevin (@londonkro) reported 1 hour ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LunarSlayer | Lily (@NavaronePage69) reported 4 minutes ago

  Finally time to sleep I think. Been at WiFi all day and I can confirm, I won't be recommending plusnet to anyone this is stupid and I hate being this anxious and angry over a plastic box with a blinky light. Gonna be a big girl and phone them, and get it sorted then

• 
  LunarSlayer | Lily (@NavaronePage69) reported 6 minutes ago

  Plusnet automated support line: hi the fastest way to contact us is via text Me: oh damn that's great *sends text* Plusnet: we will get back to you in 15 minutes and will be calling you

• 
  Noakesy (@chrisnoakesy) reported 7 minutes ago

  @Plusnet and news on when the Broadband issue will be fixed in the RH12 area? You coped well during Covid but this is like going back to the 1980s?

• 
  ⚫ #3.5% 💙 #FBPA #JohnsonOut (@thespeewah0126) reported 10 minutes ago

  @nw_nicholas @Plusnet Maybe you’ll be lucky enough to get a call from someone claiming to be from Virgin Media? I’ve had them on an almost daily basis for the last couple of weeks. He and, occasionally she, even offered to help me with my computer settings!

• 
  Tony (@thisistonyo) reported 11 minutes ago

  @Plusnet No broadband this morning NE418EX, is that a local power issue, or likely an issue with my router, thanks

• 
  Miss Savin (@MissSavin_Geo) reported 11 minutes ago

  @Plusnet do you have outage issues in Hastings? My Nan is currently without her phone and lifeline!

• 
  Andy Cole (@AndyJCole65) reported 18 minutes ago

  @Plusnet my broadband has been down since storm Arwen apart from a brief time this morning. I haven't reported this because I think its due a local power failure (LA12 7DD), do you have any forecast for a repair?

• 
  The Boosted Spaghetti Monster (@SpagFlying) reported 18 minutes ago

  @Lesism Is there no chat option on their website? My human alter ego is with Plusnet sim only. 30 day contract 6gb pm for £6 as a Plusnet broadband customer. It is on EE network so excellent coverage. I have no affiliation with them.

• 
  Ali Parry (@AliParry83) reported 21 minutes ago

  @Plusnet Hi, I have tweeted and dm'd you following an issue with my Internet. Please can you look into this tomorrow. I was told to dm you directly today but unfortunately have yet to have a response. Many thanks

• 
  Rupert wilson (@Oxfordite) reported 21 minutes ago

  @nw_nicholas @Plusnet Checked your wifi or your Internet connection? How old is the router? What fault do Plusnet suggest is occurring? Eg. REIN? Is speed up/down the issue? Do you monitor this to see if it is linked to weather (such as rain getting in to BT junction boxes)?