Plusnet

Plusnet Outage Report in Balham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Balham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Balham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Balham, Greater London, England 03/16/2026 18:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balham, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Islington, Hackney, Croydon, Harringay, City of London, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford, Stanmore and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Internet
United KingdomIslington Internet
United KingdomIslington Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Balham, England

Latest outage, problems and issue reports in Balham and nearby locations:

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Grumpyduck Chris (@Grumpyduck) reported

    @Plusnet I'm having continued problems with my router losing connection over the last 3 weeks. Any chance of a replacement.?

  • reiver_rover Moira M (@reiver_rover) reported

    @Love_Austria007 @Plusnet It's absolutely shocking, Liz, we just want closure on this however the situation keeps getting worse and their customer care level is non existent...they couldn't care less about the amount of inconvenience, stress and distress we've experienced over the past month😠

  • thejamester81 Jay Gavin T (@thejamester81) reported

    @Plusnet please can u assist, my mother in laws plus net Broadband is not working

  • alan_downes_ 📷 Alan Downes 🎥 (@alan_downes_) reported

    have to cancel, but Plusnet have been in touch to confirm that it will be cancelled. Am I going to retain my existing broadband services until the 13th?

  • juliejuliemck Julie McKinnell (@juliejuliemck) reported

    @Plusnet shocking service yet again!!!!!

  • Lime_AT_Ltd_UK Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported

    @Plusnet Anoush. I am using a #Dreytek router, but the problem is intermittent, and also prevents me from using my iPhone's hotspot. Our #MacMini appears unaffected, so its definitely a @Windows issue. Very frustrating. @MSFTEnable

  • sghughes42 Stephen Hughes (@sghughes42) reported

    @Plusnet Any thoughts on why my mother's broadband in SR8 postcode is very intermittent? Was slow at first, now stopped. Hub seems to think it is connected. Before it died I did a speed check, got 0.5mb down but 4mb up which isn't right.

  • foxtrottangoj Fiona Jay (@foxtrottangoj) reported

    @Plusnet Had an intermittent loss of service for 3 days, mostly impacting me after your help centre opening hours. Getting really irritated, thinking of leaving. Just spoken to 'Tyler' in Leeds: sorted it out 4 me, really helpful & friendly. Great #CustomerService -he's an asset

  • JanetBance Janet Bance (@JanetBance) reported

    Every dealing I have had with plusnet has been horrendous, slow intermittent broadband and very unprofessional customer service

  • Lindaj22Linda Linda Jervis (@Lindaj22Linda) reported

    @Plusnet please cancel my contract immediately