Plusnet Outage Report in Golders Green, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Golders Green, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Golders Green, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Barnet, Watford, Hampton, Hammersmith, Northolt, Southwark, Wandsworth, City of Westminster, Newham, Paddington, Southall, Poplar and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Golders Green, England
Latest outage, problems and issue reports in Golders Green and nearby locations:
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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David Neil Robinson
(@DDIGITALMEDIA) reported
from
Ealing, England
@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Andrew Wright
(@AndrewW66554842) reported
from
Rickmansworth, England
@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bilal Raja
(@RealBilalRaja) reported
It's now Day 6 of no service. When I called this morning @Plusnet (45 mins of hold music told) me they couldn't do anything because @WeAreOpenreach were on strike yesterday?!?!?! Great service all round 👏. They also then said no updates till the 13th. Even better.
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DelBoy
(@AllanDell2) reported
Anyone on here having trouble getting in touch with Plusnet, I know they are part of BT but up until now they have not been anywhere like the poor service usually given by BT when it comes to Broadband problems – until now!
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Me Encanta Jewellery
(@MeEncantaUk) reported
Why @Plusnet are you intent on allowing your #CustomerService to deteriorate, have you changed direction? I suggest you cancel your advertising campaigns especially when the CEO and CFO choose not to acknowledge emails, it’s always a tell tell sign of trouble ahead. #Avoidplusnet
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Mark M
(@MorganMarkF) reported
@Plusnet DM sent 10 minutes ago Will. Disappointingly poor service.
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Mark M
(@MorganMarkF) reported
@Plusnet absolutely bloody useless. Disabled brother signs up for phone/Internet. You take his money, then cancel his order. Bloody charlatans.
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Spencer Scott
(@spencerjscott) reported
@Plusnet WORST CUSTOMER SERVICE EVER!! I have been hold for the fourth time this week, for an hour and a half, with no resolution. Absolutely poor effort. Where is your customer service team? Time to hire some new staff!!
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Smally #NHSLove 💙 #Fibromyalgia #JohnsonOut
(@smallypaula) reported
@Plusnet Is there a general internet problem? Mine has been down for over an hour now? Have tried resetting, unplugging etc. It is Very frustrating! #PlusnetDown ?
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Mal
(@Malacandrax) reported
Hey @plusnet we've not had signal for call or texts for a couple of days, can't call the helpline. Any idea what's going on? Ryedale area.
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Jane Touil
(@jane_touil) reported
Day 12 no Internet. Landline DEAD. All because of @Plusnet botched switch. Promises broken. Yesterday I got a message saying date for getting Internet back is 20 October. I work from home. No wonder they don’t want to speak to me!
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Adrian O'Connor
(@AdiOConnor69) reported
@Plusnet what a disgraceful service. I was supposed to be swapping to Plusnet and my old provider was cut off only to find out my Plusnet account has been closed and I am left without broadband. It will take at least 10 working days for the service to be reinstated.