Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 02/25/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Paddington, Southwark, Hounslow, Newham, Islington, Hammersmith, Greenford, Stanmore, City of Westminster, Wembley, Southall, Tower Hamlets and Pinner.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wh1974 W@yne Howarth (@wh1974) reported

    @anxietyaloner I recommend @Plusnet. Not sure if the prices but customer service is good

  • PBarrett8 P Barrett (@PBarrett8) reported

    @uncletatty @Plusnet yep just before 8pm when customer service goes home. That is the business model it seems. From then on the network is little swiss cheese and they just try and blame the user.

  • Assagetti ✨🌙 Getti 🌙✨Rugged and Awkward Giant (@Assagetti) reported

    Plusnet continues to be the worst internet provider I encounter, like, consistently. PN social media team I don’t need a reply I’m just venting

  • MhicMhuirich RozlynMac (@MhicMhuirich) reported

    @AnnCleeves @virginmedia Wouldn’t touch BT, they’re just as bad when things aren’t right. Plusnet are pretty hot on customer service.

  • JunoDee Michael Headon (@JunoDee) reported

    3 hours 30 minutes (and counting) waiting for a DM response regarding security. Full details of problem submitted. No response. Is your telephone helpline more responsive? @plusnethelp @Plusnet

  • Blackout_19 Steve (@Blackout_19) reported

    @Plusnet 4 days after my phone and broadband was supposed to switch over, and I was told the issue was with Openreach, I have now been disconnected by my current provider and you have no Sunday support. I signed with you for the good service. I've yet to have any... Help?

  • RachaelParkman Rachael Parkman (@RachaelParkman) reported

    Husband on phone to @plusnethelp . He’s said ‘we don’t have a telephone’ at least 5 times. Same convo as yesterday, still no further in solving. We don’t even know what the problem is and @Plusnet can’t seem to identify either. Absolutely hopeless.

  • ThreadsAplenty Joza Knights (@ThreadsAplenty) reported

    @Ipin_by_the_sea @AnnCleeves @virginmedia Agreed - we've been with Plusnet for 15 years and they're always brilliant on service and upgrades.

  • KraftyKray 🇬🇧 A PROUD BREXITEER 🇬🇧 (@KraftyKray) reported

    I can’t believe in this day and age, with cybercrime increasing, that Plusnet do NOT enable its users to forward any SPAM texts that they receive to 7726, the number used by just about EVERY other mobile network provider in the UK! Come on @Plusnet @plusnethelp get this sorted!

  • PBarrett8 P Barrett (@PBarrett8) reported

    @Jack_WJB @Plusnet yep if we can just limp the network to 8pm then we can all go home and the users can whistle as the network falls apart around this ears.