Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 12/11/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: Southwark, Hackney, Wandsworth, Hammersmith, London, City of Westminster, Newham, Watford, Paddington, Southall, Poplar, Ilford, Camden Town, Wembley and Feltham.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomWandsworth E-mail
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NatashaSpucia Natasha Burton (@NatashaSpucia) reported

    @Plusnet why have you restricted my services when my bill is payed?? I have reset my router 3 times and still no service get this sorted please ASAP! Thanks

  • richmt15 Richard Tracy (@richmt15) reported

    @SketchLisa @bt_uk I was with BT, overpriced and the worst customer service. Switched to Plusnet which is owned by BT, never had a problem and UK based customer service.

  • ColinMcClean10 Colin McClean (@ColinMcClean10) reported

    @Plusnet Hi, i need to get in touch regarding issues with my bill. the 0800 number on your website is not recognised when i try to call. how else can i get in touch?

  • minkaur5 Minreet Kaur (@minkaur5) reported

    @Plusnet hi I’ve been on the phone over 30 minutes and all I want is a refund that you owe me for my bill as i am no longer a customer. You should have given this refund by now, but instead I’m having to chase! It’s terrible customer service.

  • gerblin daniella raymond (@gerblin) reported

    @Plusnet anyone else's down? I checked my account and it says restriction but I'm paid up to date. HELP?!

  • PREMIERCLARETS STEBFC1882 (@PREMIERCLARETS) reported

    @Plusnet hi, my WiFi has been down now for over 24 hours, my bill is up to date, I already phoned Plusnet yesterday and nothing has changed.

  • BreezyPSD Hybrid Breezy (@BreezyPSD) reported

    @UWUCircle Mines the exact same @Plusnet IS TERRIBLE they promise 50+ mb and I get 0.8 mb

  • RobPotter Rob Potter (@RobPotter) reported

    @Plusnet Hi. I've had orange light and flashing red b since 4.30 this afternoon. No dial tone on land-line phone. Have tried texting and response was its a network problem but ant find evidence of this on down detector or your / bt service status. Any help appreciated

  • ChrisRSlade Chris (@ChrisRSlade) reported

    Hi @Plusnet we've just switched to you, but the wifi just doesn't reach the back of the flat - are you able to provide a wifi extender or something to help with this please? Thanks!

  • Abcmsaj Alex Dixon (@Abcmsaj) reported

    @CuckooInternet Hey... put my postcode into your site and it says I can get 18-80Mbps - Currently I'm with Plusnet and get 20Mbps MAX - would that be the same with you - you don't attempt to connect me to the faster cabinet down the road from me?