Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 12/05/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, Watford, Paddington, London, Hackney, Southall, Poplar, Ilford, Camden Town, City of Westminster, Southwark, Wembley, Feltham, Newham and City of London.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomWatford Wi-fi
United KingdomPaddington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • annasteinitz Anna Steinitz (@annasteinitz) reported

    @MarcAllera @plusnethelp please PLEASE refund me the £220.63 that you took incorrectly from me on 21st December. I have lost count of how many phone calls I've made to Plusnet and your site is down.

  • Westie62698089 Westie (@Westie62698089) reported

    @plusnethelp I would like to leave plusnet as not getting the service what do I need to do.

  • YijArt YijArt (@YijArt) reported

    @plusnethelp How can you check your own account if you can't even get online due to Plusnet's shoddy service?

  • Shadowdragonica Elyse (@Shadowdragonica) reported

    @plusnethelp @Plusnet you have taken £176.44 out of my an account for a cancellation that wasn't my fault! I never cancelled the account, you told me it was broken then set me up with a new one!! When will I get my money back?! You are the worst company I have ever dealt with!

  • YijArt YijArt (@YijArt) reported

    @UswitchUK @Plusnet What a bunch of rubbish, they can barely keep their broadband working, plus their customer support takes ages to reply... if they choose to do so.

  • hattiehahn Hattie (@hattiehahn) reported

    @plusnethelp @plusnet really poor internet service the last 48 hours in the SW London area. When will this be resolved? Im out of contract and therefore may need to look at other providers. Please advise when this will improve.

  • GeekNamedMike Professor Mike.W 🦈 (@GeekNamedMike) reported

    @fayethejust @Plusnet It's crazy, was getting 30mbps with BT and thought for a saving of £10 a month it wouldnt be this bad 😭

  • lindzmca Lindsey McAteer (@lindzmca) reported

    Gah the internet at my parents house is so frustrating. I’ve ended up using 5gb in a week as keeps dropping out. Sat next to the router and still not working @Plusnet @plusnethelp

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Westie62698089 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • scottjordan16 scott jordan (@scottjordan16) reported

    @Plusnet so switching to your broadband. Told no service loss. I get up this morning the old provider switched off and not heard a thing from your side. I have an hour before I’ve to login for work from home and by all accounts this can take up to midnight. Bad start really bad!!