Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 02/07/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, West Drayton, London, Southall, City of London, Abbots Langley, Wembley, Hackney, Newham, Harringay, Southwark, Paddington, Muswell Hill, Edgware and Hammersmith.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomWest Drayton Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet

Community Discussion

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Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • terryajday Terry Day (@terryajday) reported

    @Plusnet absolutely gobsmacked how my Dad a new customer of yours has been treated. Been without Internet since the 14th of February, keep lying and not even calling him back. Absolutely amazes me the awful customer service. #poorcustomerservice #plusnet #newcustomerdontcare

  • magicofthemind Barry Cooper (@magicofthemind) reported

    I've been with @plusnet for broadband for years, and I don't intend to change, but you ALWAYS get the first bill wrong when I renew my contract. A phone call has sorted it out, but you really need to fix your billing system.

  • TanyaMW71 Tanya Manuel-Warner 💙 (@TanyaMW71) reported

    @SeagullDC @Plusnet That sucks.

  • RektRhys RektRhys🏳 (@RektRhys) reported

    UPDATE: Got no reply to my DM so anyone reading this, please don't assume @Plusnet solved the proble. Still got terrible Internet and paying full price.

  • KeithRGrimley Keith Grimley 😃 (@KeithRGrimley) reported

    @plusnet . Please unlock my online account asap. The website isn't working well, the charges are ridiculous & as soon as I've filled in the web feedback, my account won't work Your technical team are clearly blocking my account What lousy service all round Connection poor, too

  • DesonLecky Lecky Deson (@DesonLecky) reported

    @Plusnet How about less virtue signalling bollocks, and more people answering phones and messages. Dont blame covid, just dont be ****. Bring back the plusnet boss'es you sacked when BT bought you out. You've clearly gone to **** since.

  • WinnDoris doris winn (@WinnDoris) reported

    @plusnethelp Longstanding customer. Signed for new contract in Feb with estimated download speeds of 4-9Mb, 2 emails from PlusNet confirmed this. Now that contract has started got another email from you which now states estimated download speeds of 1-3Mb. Annoyed at untruths.

  • TheAeronut Iain Ogilvie 🇬🇧🇪🇺 #FBPE #rejoin 💙 (@TheAeronut) reported

    Big shout out to Lewis @Plusnet Support for his help this afternoon - hopefully engineer visit on Tues will resolve - but very impressed by support so far from Lewis. Meanwhile Broadband still up and down - suspected issue with the copper pair...

  • ChasingDissent Chasing Dissent (@ChasingDissent) reported

    i thought @Plusnet were meant to be good at customer service? what a joke.

  • markfaulkner67 Mark (@markfaulkner67) reported

    @Plusnet and @WeAreOpenreach if this issue with my broadband is not sorted by Monday I will be contacting @Ofcom. You are disgraceful.