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Plusnet Outage Report in Golders Green, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Golders Green, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Greenford, and Stanmore.

CityProblem TypeReport Time
London Internet 2 days ago
London Internet 2 days ago
City of Westminster Total Blackout 3 days ago
London Internet 4 days ago
London Internet 4 days ago
London Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • kevindewes
    Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Harrison20202
    Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • trina_latham
    trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • andywash
    Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • dmosaheb
    Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Green_AJ
    AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • kevindewes
    Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcWeb94173753
    Marc Webb (@MarcWeb94173753) reported

    @TalkTalk Why nobody in your company has the backbone to pick up a phone and explain why you didn’t repair,why I got charged,why I had to pay a exit fee, Plusnet sorted it in 3 days and I’ve never had such a good signal by the way it was a faulty master socket

  • MrCraigBradshaw
    Craig Bradshaw (@MrCraigBradshaw) reported

    @Plusnet Excellent - so I can just go ahead and assist with upgrading the Plusnet service without worrying about contacting BT?

  • Plusnet
    Plusnet (@Plusnet) reported

    @tigerrector For example, any Tech issues would need to be resolved by us and our supplier within 8 weeks 2/2 -Curtis, Plusnet Sheff

  • favouritegirl
    Jo (@favouritegirl) reported

    @Plusnet My sister’s phone and broadband has been off now for 5 days with no hurry to get it fixed for another 4! She runs her business from home so this is costing her a fortune in lost business. Why can no one help?

  • DougPaterson1
    Doug (@DougPaterson1) reported

    @Plusnet you're all "arent we kind by giving yoi a reduced price to renew again". You should give loyal long term customers the cheap price on a 1 month contrast and rely on your "service" to retain them. But you can't do that can you? Wonder why?

  • passifromtarn
    steven passmore (@passifromtarn) reported

    @KippaxRyan92 Plusnet is the worst Internet I've had. Dial up in the 80s was quicker

  • RAD12304234646
    RAD123 (@RAD12304234646) reported

    hey @Plusnet my wifi is working on my pc howver its not letting me download things it says i need to sign in with email and password but i can accsess youtube, netflix ext just can not download anything as it says im not connected please is there a fix for this?

  • KippaxRyan92
    𝙍𝙮𝙖𝙣 𝙄𝙣𝙜𝙡𝙞𝙨 © (@KippaxRyan92) reported from Thornton, England

    Is #PlusNet broadband a part of BT? Thinking of switching as my current internet is nearly out of contract but had bad experiences with BT in the past so am at a bit of a loose end. I rely on descent internet as I stream everything via my TV.

  • Mr_Pates
    andy paton (@Mr_Pates) reported

    I'm back with Force9!! Wonder if this time I get an 0800 number to get online and that horrible squeaky sound. @Plusnet

  • dekbruce
    Derek Gray (@dekbruce) reported

    @Plusnet Do Plusnet have a 5g service