Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 01/21/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Watford, Paddington, City of Westminster, Hounslow, City of London, Newham, Southall, Islington and Wood Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomMuswell Hill Internet
United KingdomEdgware TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HellsHarlot402 𝐉𝐚𝐲𝐧𝐞 🏳️‍🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@HellsHarlot402) reported

    @Plusnet is your broadband down in the Darton/Mapplewell area of Barnsley?

  • McavoyKaylynn Kaylynn #BLM 🤜🏾🤛🏿 (@McavoyKaylynn) reported

    @Plusnet sort your wifi out wtf is this pls I have work to do

  • adywhitwell ady (@adywhitwell) reported

    @Plusnet still not had a reply to my slow broadband speed

  • adywhitwell ady (@adywhitwell) reported

    @Plusnet You may be there until 8 but how long does it actually take to answer a complaint

  • BeldomN Norman (@BeldomN) reported

    What a load of crap is #plusnet s router. Been trying for a week to connect to the internet. Get signal drop signal. Cannot connect via lan at all. Will be cancelling my contract at this rate @Plusnet

  • jnfr84 jnfr (@jnfr84) reported

    @Plusnet Hey dudes, I'm hoping you can help. This morning I had a workman at my home accidentally cut my internet cable clean in half! What can I do? It's an external cable perhaps phone line, I'm not sure, can you send someone to fix it for me? Many thanks, a plusnet customer

  • Articulatedpea welsh valley vaper (@Articulatedpea) reported

    @Plusnet is there any problems in the CF38 2BD area has not had Internet since 12pm last night and I can't watch or do anything.

  • PersistentWorld Lewis (@PersistentWorld) reported

    My internet has been up and down for two days. Jesus Christ, @Plusnet please get your act together. I've a new router and new line. As a business customer, this is a bloody nightmare.

  • waciende hereward 🇬🇧 🇳🇴 🇮🇸 🇱🇮 🇨🇭 (@waciende) reported

    @eddiecoke Turns out the problem was the crappy PO router. I changed back to my old Plusnet router, logged into the router admin and entered my PO router's connection username & password. Now the connection never drops.

  • LizParkin3 Liz and Alf🐾 (@LizParkin3) reported

    @BeldomN @Plusnet I am with Plusnet and their customer service has been brilliant. When I was getting connection problems with my Netgear router, they sent me one of theirs, FOC and it has been fine.