Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 12/11/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: Southwark, Hackney, Wandsworth, Hammersmith, London, City of Westminster, Newham, Watford, Paddington, Southall, Poplar, Ilford, Camden Town, Wembley and Feltham.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomWandsworth E-mail
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • julesdaw julie merritt (@julesdaw) reported

    @Plusnet Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • MatthewHewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 (@MatthewHewitt84) reported

    @Plusnet My broadband came back on last night I think there was outage because my ONT was red

  • Plusnet Plusnet (@Plusnet) reported

    @TraceyAmass Hi there Tracey, I'm really sorry for the lack of mobile signal that's been affecting you, apologies for the delayed response from us too. Could you get back to us with your mobile number if that's still an issue please so we can look into it further? Adam - Plusnet Sheffield

  • julesdaw julie merritt (@julesdaw) reported

    Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • AlbaM007 AlbaM #Saveourkids (@AlbaM007) reported

    Seems to be issues with text message not coming through lycamobile and plusnet anyone else @CarolineCoramUK

  • julesdaw julie merritt (@julesdaw) reported

    STILL NO CONTACT #OPENREACH # PLUSNET #BADCUSTOMERSERVICE Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • Democraticist ASTRONOMO.Space 🇬🇧 🇮🇹 🌍 🚀👩‍🚀🌛✨ #NHS (@Democraticist) reported

    @TalkTalk @Plusnet Will you explain to me why you always repeat the same song about £. 50 charge, if it is not your problem? When already THREE times in the years, were told line OK, then #LANDLINE was fixed all THREE times! #FAIL

  • anxious_silence Robert Barker 🦆☂ (@anxious_silence) reported

    We (think) we got hit by lightning last night and it fried our modem. Trying to get it sorted but oddly PlusNet's daft automated support system doesn't have an option for "We got hit by sodding lightning"

  • sman3d Steven M (@sman3d) reported

    @Plusnet Hi Adam I received my SIM after 4 days of 0 service, I use my phone for work you can imagine this was a nightmare & costly. The people I spoke to couldn’t have been less helpful, and I suggest you look at the automation of cutting people off before confirming they have their sim

  • BlackettJay Jay Blackett (@BlackettJay) reported

    @Plusnet Hi, my SIM card hasn’t arrived and I cannot call the support number given because I do not have a sim card. It’s been 10 working days and I have already been charged to start my plan. Thanks