Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 11/22/2025 06:00

November 22: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Southall, Barnet, Hammersmith, Southwark, Poplar, Fulham, City of Westminster, Hampstead, Paddington, Islington, Abbots Langley, Bromley and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHackney Total Blackout
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • QPRNORM Norm (@QPRNORM) reported

    @Plusnet Could someone follow up my question 230842565. It’s almost a week now . Im feeling a bit discontent at my level of customer service at the mo. Thanks

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    Plusnet engineer booked for tmw. Bloody broadband issue now, car needs 2 new tyres yet kwik fit won't answer, slow fit more like. What's gonna be the 3rd thing to go wrong 🤔

  • rickramm1 Rick Ramm (@rickramm1) reported

    @Plusnet pls respond to direct help needed message, need help with lost phone/ replacement sim. Been 9 working hrs without a reply.Not good customer service.

  • stevedosdedos Steven Dale (@stevedosdedos) reported

    @Plusnet All sorted by your fantastic customer service team.

  • codemon18429317 Xenomorph (@codemon18429317) reported

    @fesshole I bet you're a Plusnet customer service tw** aren't you?

  • MsAndyPT MsandyPT (@MsAndyPT) reported

    Omg @Plusnet has got to be the worst company for customer service on the planet!

  • LemonLaces Ali Bradford (@LemonLaces) reported

    @Plusnet absolutely shocking customer service today, if you’re using as a supplier for your phone you may as well cancel because they don’t care anyway. I’ll be looking for a different contract with a company that provides much better customer service and a better coverage!

  • Plusnet Plusnet (@Plusnet) reported

    @Funkytellum Hey, just checking in to see if you still need some help? -Max, Plusnet Sheffield

  • thomas_wood_ Tom Wood (@thomas_wood_) reported

    @Plusnet All sorted now. I managed to call up the other evening and fix the issue. Thanks

  • bowes_david David Bowes (@bowes_david) reported

    @ariesweeter @ThreeUK Same, tried calling my dad who is on the Asda mobile network and I am getting no ringing or sound on both mobile and landline. Called a friend on Plusnet and it rang.