Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 12/25/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Barnet, Harringay, Hackney, Watford, Hampton, Northolt, Southwark, Wandsworth, City of Westminster, Newham, Paddington, Southall and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomBarnet Internet
United KingdomHammersmith Internet
United KingdomHarringay Total Blackout
United KingdomHackney Wi-fi

Community Discussion

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Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • XlisilooX Lady Lisa Lefty #FBPE #FBPR #GTTO (@XlisilooX) reported

    Hi @Plusnet, unhappy new customer here. Took the day off work yesterday to await broadband install and @OpenreachHelp weren’t able to complete the job, old broadband now disconnected and no contact from Open Reach to say when they’ll complete. Not happy.

  • SebHeller Seb (@SebHeller) reported

    @plusnet I have moved abroad and can't call.. how do I cancel my contract??

  • CityFibre CityFibre (@CityFibre) reported

    @matthewjl79 @fibrehop @Plusnet Hello, Matthew ! CityFibre do not provide or support internet services, For internet service-related queries, please call your broadband provider directly.

  • PaulTho13724590 Paul Thomas (Fagioli) (@PaulTho13724590) reported

    @Plusnet are the worst company I have ever dealt with I keep asking them to cancel my account but they can’t even do that .

  • matthewjl79 Matthew (@matthewjl79) reported

    Been with @fibrehop using @CityFibre network, it hasn’t been a week and last night internet went off at 22.45 and is still down this morning. Regretting leaving @Plusnet #cityfibre

  • MartinB66542069 Martin B (@MartinB66542069) reported

    @Plusnet Using Bluemail app on android for years and it's just stopped receiving and sending. Can you please help 🙏

  • muckymac lisa mckenzie (@muckymac) reported

    @Plusnet hey! My prepaid gift card is out of date, I have never used it can I please get another one? 🤞🏽

  • jonty_x Jonty (@jonty_x) reported

    @Plusnet no mobile signal so how can I call Plusnet, this is there first time it’s happened! I’m fed up with the mobile network service.

  • Tigerlily723 Allison Carey 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🏳️‍🌈 (@Tigerlily723) reported from Chippenham, England

    @Plusnet I've been having issues with email for a few days. It's very slow! Have you got an issue?

  • Steve26461190 Steve (@Steve26461190) reported

    @Plusnet Hi Jim, I’ve read the notes on my plusnet account and it seems like this problem could go on for an unknown amount of time. Is it really so difficult to send £50 to a continuing customer? Do you have any additional updates yourself? The notes weren’t helpful at all. Thank you.