Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 04/18/2024 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Fulham, Enfield Town, Paddington, Lewisham, Wembley, Islington, Radlett, Tower Hamlets, City of Westminster, Finchley, Leyton, Belsize Park and Bushey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomFulham Total Blackout
United KingdomEnfield Town E-mail
United KingdomPaddington Internet
United KingdomLewisham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hapolee1 happiness aikhuele (@hapolee1) reported

    @Plusnet Can you help resolve the block on my line? asking for PUK 07466949217

  • Goulden_David David Goulden (@Goulden_David) reported

    @Plusnet award winning customer service…NOT.. Moved house and plusnet have messed everything up, 5 days without email …time to move provider after 17 years!!! It is almost like they don’t want to keep customers?

  • GregIngham1 Greg Ingham (@GregIngham1) reported

    @Plusnet We have had a call from the previous property owners. It appears that their provider cannot terminate and begin the home move plan whilst you are trying to establish our connection. What do you advise in regards of moving forward and working with the other supplier?

  • sam_priceless Sam Price (@sam_priceless) reported

    @Plusnet I'm experiencing a severe degradation on my line speed down to 1.2MBs from ~6.0MBs are there issues in the Newcastle area?

  • sydneyblue77 blue bubble (@sydneyblue77) reported

    @Plusnet Hi Anoush I'm having issues with broadband, the router keeps flashing red then when working flashes blue when connected I have turned router off n on checked wires etc Ty

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    @Plusnet Can you explain why you mislead on your website that the house moving fee is £65, when you actually charge £115 in an attempt to force people into another two year contract? It's actually cheaper to cancel and move to another supplier.

  • AlexmaceEbooks alexmace_ebooks (@AlexmaceEbooks) reported

    "Well if @plusnet don't get the BT Wholesale \"Service Information\" page.

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    Apparently it's cheaper to cancel my phone/broadband and both mobile phones and move suppliers than it is to pay the moving house fees with @Plusnet. All in an effort to push another 2 year contract. Looks like I'll be switching suppliers.

  • martinrhickman Martin Hickman (@martinrhickman) reported

    @Plusnet certainly wouldn’t recommend you to anyone when you can’t even be bothered to actually connect people’s broadband service #terribleservice #poorservice

  • BeakerRick Rick Leeming - Beaker (@BeakerRick) reported

    @Ms_Samarax Plusnet are ok. They're owned by BT, but they are the discount brand. I was with them for years until Inhad a line fault that BT said they couldn't fix.