Plusnet Outage Report in Golders Green, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Golders Green, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Golders Green, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, Hammersmith, London, Southwark, City of Westminster, Hampstead, Paddington, Islington, Abbots Langley, Fulham, Poplar, Bromley, Brentford, Newham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Golders Green, England
Latest outage, problems and issue reports in Golders Green and nearby locations:
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Laurel
(@laurelstilgoe) reported
@Plusnet my connection for the last two weeks has been cutting out. No issues on the speed test.
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Roger Watson
(@y9rog) reported
@ukandrewtaylor It's unlikely to be a fault, I get persistently bad service in the Forth Banks area, both when I was on EE 5G and now piggy backed on EE PlusNet 4G. Did raise a case with them once but it went nowhere.
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Chloe Raccoon
(@ChloeRaccoon) reported
@Plusnet Nice fix on the status page! The SSL cert has been revoked so no one can access it. Interesting way to do it, esp as there's a link on the plus net home page directly to it that now just errors out. Really professional!
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Isabelle Farah
(@irresponsabelle) reported
@Plusnet I'm trying to log in to my account but on two different devices and on one wifi one on 4g it won't load. Is it down today?
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Chloe Raccoon
(@ChloeRaccoon) reported
@Nicole_Dennett @Plusnet It didn't show them anyway, Ticket said "major outage" status said "no faults nationwide" and the search system said there were no faults in the last 30 days of any kind, which is a lie. Esp when you can look at the OR fault reports via @zeninternet's status page...
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Chloe Raccoon
(@ChloeRaccoon) reported
@Plusnet More having issues with your status system, given it says there are, and have been, no faults. What is the point of the status page if it is provably wrong?
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Susan Read
(@SusanRead15) reported
@Plusnet Managed to get someone after 1h15, then transferred and waited for a further 20 minutes. Issue now sorted - I’ve left PlusNet broadband!
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Mark Phillips
(@__Cappo__) reported
@Plusnet I'm getting bombarded with spam today, allegedly from Michael Page Recruitment, but it's not. Absolutely non stop. I'm a F9 customer. Can you take a look please?
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Buy High. Sell Low.
(@Floatymcfloater) reported
@Johnboy82903002 @andie1105 What are you talking about standard TV needs Sky or BT? You need a cheap WiFi package like Plusnet to stream without a TV licence or a Freesat box to get live TV. You can also get most live TV over the internet anyway. If very hard up then cancel the TV licence.