Plusnet Outage Report in Golders Green, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Golders Green, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Golders Green, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Wembley, Southall, Tower Hamlets, Pinner, Teddington, City of London, City of Westminster, West Drayton, Abbots Langley, Newham, Harringay, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Southall |
Internet | |
| Hackney |
Internet | |
| Tower Hamlets |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Golders Green, England
Latest outage, problems and issue reports in Golders Green and nearby locations:
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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taijipaul
(@taijipaul) reported
43 days now without phone and broadband Plusnet tell meOpenreach have to much work have not got an engineer available you would have thought after 6 weeks they would have found one after continually telling people are working on the issue what a load of lies
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Jabber 👉🏻💥
(@unogemini) reported
@Plusnet Thanks. And sorry, no. I was just told there was no manager on the day I rang to further report the issue, and that one would get in touch with me the next day.
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Saena
(@digichocolate) reported
@Plusnet Please answer my messages. I'm trying to cancel my mobile subscription and have been writing to you on twitter, as you don't provide an email address and haven't received any answer. I can't call the free number, as I don't live in the UK anymore.
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GreenTeaSnek
(@GreenTeaSnek) reported
@gentlebite_ @Asuthe1 @itsBeeChu Out of that list I would go BT/Sky. Both are ultimately **** to deal with, but tbh all of them are. From experience Vodaphone/Plusnet have more outages. Virgin will just lie to you on the phone. BT from personal experience is the more consistent option as sky dropped out alot
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Plusnet
(@Plusnet) reported
@tourofshame Hey JG, I'm afraid that we don't support short code text messages, which is why these will have failed. I apologise for any inconvenience that this might have caused. -AJ, Plusnet Sheffield
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Katy Jones
(@fineartskaty) reported
@plusnet I sent a DM, I tried ringing 3 times last week (on hold for 40 minutes each time), and I’m STILL waiting for my refund of £107 which was due to reach me on Friday 2nd December! Is anyone there? @ofgem can you help?
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Billy Dawson
(@Billy_Dawson01) reported
@Alexand34346099 @fullback03 And I work for plusnet, your worst nightmare !!
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Nivsey
(@Timmynivs) reported
@mbga_uk I use PlusNet. They're probably no better or worse than any other, but their call centre and support is excellent, especially on their mobile phone side. I'll be sticking with them.
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Andrew Jones
(@AJ_Chelt) reported
@Plusnet sent you a few DMs over past few days about unstable wifi …. be nice to get a response
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F.
(@fmkhan213) reported
Having the worst few days of switching to @Plusnet, firstly I didn't receive the sim for 13 days, part of it thanks to @RoyalMail. Then when I popped it in, I am not able to connect to internet. I am out of any kind of mobile internet for about 6 days now!!