Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 03/14/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: Islington, City of Westminster, Hackney, London, Harringay, City of London, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford, Stanmore, Wembley and Southall.

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City Problem Type Report Time
United KingdomIslington Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomHackney Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pat1doughty Pat1doughty (@pat1doughty) reported

    @Plusnet Perhaps you could use your spare time to help Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet…..Really

  • pat1doughty Pat1doughty (@pat1doughty) reported

    @Plusnet Plusnet Mobile deliver poor service, Moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet…..Really

  • brotherphil Phil Culmer (@brotherphil) reported

    @Plusnet my router is up and down like a hoo... ahem: fiddler's elbow tonight. Anyone know if there are network problems in the Lincoln area?

  • Spacejunkie4 ᔕᑭᗩᑕEᒍᑌᑎKIE (@Spacejunkie4) reported

    @Plusnet My connection's gone weird. It's erratic & some web pages just hang 4 ages, then are fast again. I emptied cache, deleted all history, disabled extensions, ran CleanMyMac & turned router off & on again & restarted my Mac & not really any better so I'm stumped. Any clues?

  • SwadhinataTrust swadhinata trust (@SwadhinataTrust) reported

    No internet connection since last, tried to sort it out this morning but got cut off by flustered customer service operative @plusnethelp please do better @Plusnet

  • BeatLiturgist tim watson (@BeatLiturgist) reported

    @Plusnet @plusnethelp shout out to Plusnet who still owe me 458 pounds for their computer error. 458 pounds is such a lot of money for someone like me! Where's the proper Yorkshire customer service then eh? By 'eck, from a Yorkshire lad to you!

  • pat1doughty Pat1doughty (@pat1doughty) reported

    @Plusnet Perhaps you could use your spare time to help Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet,Really

  • Plusnet Plusnet (@Plusnet) reported

    Is it Friday already? What are your plans this weekend? We know what our plans are, help you with any Plusnet-related questions. But first, let's get through today. We'll be here until 8pm tonight. -Anoush

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • matthewe_1989 ⚽️🏴󠁧󠁢󠁥󠁮󠁧󠁿💻🕹🚅 (@matthewe_1989) reported

    @WeAreOpenreach your engineer was booked by @Plusnet for 8-1 appointment, and no engineer attended and dont even bother telling @Plusnet was going to be late or myself, totally shocking but then again you have the monopoly so can give shoddy service and not care