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Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Golders Green, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hammersmith, Poplar, City of London, Hackney, Hounslow, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Greenford, and Stanmore.

CityProblem TypeReport Time
City of Westminster Total Blackout 2 hours ago
London Internet 1 day ago
London Internet 1 day ago
London Internet 1 day ago
London Wi-fi 2 days ago
Hammersmith Wi-fi 2 days ago

Community Discussion

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Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • joe_deakin
    5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • timeastonco
    Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • JonathanBehar
    Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • bigGeveleigh
    graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • NadirIndar
    Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • anyaebgair
    Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • turtlesnursery
    Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • laura_attridge
    Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • leighbike636
    L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • DarrenAltman
    Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • AlexWhiteGB
    Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • sayitrightltd
    Priya 🦖 (@sayitrightltd) reported from London Colney, England

    Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DarraghJamesB
    Darragh James (@DarraghJamesB) reported

    Plusnet broadband isn’t working. Connection dropping in and out over the last few days and know they want me to pay £65 for an engineer to come and fix the issue? 🖕🏼

  • smcgrath90
    Sicarius McGrath (@smcgrath90) reported

    @easyjail @Plusnet I’ve been having printer issues all day so couldn’t print my work to be sent of to be marked Then I find out it was my partner who never took the plastic of the ink cartridges Women & Printers don’t mix well 😩

  • easyjail
    Easyjail.co.uk (@easyjail) reported

    Having a few WiFi issues at present but can honestly say the support from @Plusnet today was 1st Class.

  • MarkHumphries10
    Mark Humphries Dip CPC (loves video editing) (@MarkHumphries10) reported

    @easyjail @Plusnet I am with @plusnet, and agree. Best customer service from them.

  • PaulRomaines
    Paul Human Romaines (@PaulRomaines) reported

    @Failandblue @Plusnet Have you ever seen 30? I’ve never been anywhere near it.

  • Bexdora
    A Rabbit of Negative Euphoria (@Bexdora) reported

    @jesshallsongs @Plusnet Thanks Jess. We're getting there slowly. Now it's been activated, but still not working because there's a fault somewhere & they're having to send an engineer out in the morning. It's just...endless. Broadband purgatory.

  • afitzgeraldnhs
    Anthony Fitzgerald (@afitzgeraldnhs) reported

    @Plusnet @plusnethelp awful customer service - my 75 year old “Yorkshire Folk” father waiting for connection since Tuesday am - also spending my time on hold to awful music - it isn’t like the adverts that’s for sure !

  • KateStudge
    Kitty (@KateStudge) reported

    @Plusnet you owe my Mum in law a huge apology! She has depression/anxiety so we deal with all of her admin. Have had to fight tooth and nail to try to deal with her account and still you made it impossible without her having to call you. No care for your customer’s wellbeing 🤬

  • marcouk73
    Mark (@marcouk73) reported

    @OpenreachHelp Hi Antony, thank you for getting back to me, Plusnet are sorting it out but it will be a few days, and I just wanted to raise it as an issue because I shouldn't have my broadband cut off due to an error when my livelihood is depending on it at the moment

  • cubeboi7070
    cubeboi7070 (@cubeboi7070) reported

    YO HELP ME PLUSNET IS THROTTLING ME AND OTHERS TO MAKE OUR WIFI CRAP SO WE PAY FOR MORE TWEET OUT #MINUSTHROTTLERS