Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 12/18/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Barnet, Watford, Hampton, Hammersmith, Northolt, Southwark, Wandsworth, City of Westminster, Newham, Paddington, Southall, Poplar and Ilford.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomBarnet E-mail
United KingdomLondon Internet
United KingdomWatford E-mail
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dkgb Duncan Kendall (@dkgb) reported

    @plusnet hope can I get some help with the home phone? Text is not working! And your bot is not helpful

  • colinfer Colin Ferrington (@colinfer) reported

    @Plusnet I am disappointed to receive an e-mail telling me you will take much more payment from me this month, despite the fact I have just renewed my account for a lower amount per month. Please fix this as soon as possible. I do not wish to pay extra on 09/10/2025

  • JR84518744 Carnivore-ish Yogi 77yo🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺☀🥩🏋️ (@JR84518744) reported

    @premnsikka My mobile with 30gb data free roaming in EU has come down from £25 per month to £6 per month over the last 5 years with O2. I keep switching to my existing supplier. My broadband Plusnet has stayed at around £25 per month for years. I just keep taking the Plusnet renewal deals.

  • kazzhaines Karen Haines (@kazzhaines) reported

    @Plusnet my plusnet router is faulty. I’ve done various tests which only fix the problem temporarily. It has an intermittent problem. Is it possible to post a replacement?

  • LFishberger 𝔏𝔞𝔴𝔯𝔢𝔫𝔠𝔢 𝔉𝔦𝔰𝔥𝔟𝔢𝔯𝔤𝔢𝔯 🕊️🏴‍☠️ (@LFishberger) reported

    @EE No, I always have RCS switched off. And it's been doing it for ages. Never used to happen with PlusNet.. so maybe it's an EE protocol or something?...

  • James_Fielden James Fielden (@James_Fielden) reported

    @LouisePage_ We have Plusnet and customer service pick up/deal with stuff very quickly.

  • Engelsvrouw17 Engelsvrouw 💙 🇪🇺 💙 🇪🇺 💙 (@Engelsvrouw17) reported

    @plusnethelp Brilliant. Nothing heard from @Plusnet but I'm now being scammed by loads of fake Plusnet support accounts.

  • JeanKey65142891 Jean Key (@JeanKey65142891) reported

    @Plusnet I’ve just signed over to you for WiFi on 18/9/25. Can I cancel penalty free?

  • stewartatkinso6 stewart atkinson (@stewartatkinso6) reported

    @Plusnet hi an you help. My fibe has gone down. Got Loss of signal on the box. Mr Atkinson 3 st itha Rd Selsey PO20 0AA

  • JennyPHomewood Jeanette P Homewood (@JennyPHomewood) reported

    @Plusnet my modem keeps restarting and has been doing so for weeks. Is there a problem nationally?