Plusnet

Plusnet Outage Report in Golders Green, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Golders Green, Greater London, England 11/20/2025 17:25

November 20: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, Hammersmith, Southwark, Fulham, City of Westminster, Hampstead, Paddington, Islington, Abbots Langley, Poplar, Bromley, Brentford, Newham and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

  • sayitrightltd Priya 🦖 (@sayitrightltd) reported from London Colney, England

    Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Steveuk2030 geordielad2030🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇺🇦 (@Steveuk2030) reported

    @Fluffysocks1993 I'm with plusnet for over a yearvand not had a single problem

  • McGlumpherty Pee Kay (@McGlumpherty) reported

    @shell If anyone is thinking about using these guys for their broadband, avoid. Right now their service can’t even support finding them on Twitter via WiFi. Absolutely the worst ISP on the planet. Make Plusnet look like a tech giant.

  • BarkingmadBets BARKINGMAD BETS (@BarkingmadBets) reported

    @Plusnet messaged and tweeted all day. Service restricted went to pay £28.99 but within an hour its jumped up too £72???? Can you please respond to me on here or on my DM that I have sent over. Need Internet back on. Stuck at home with COVID. THANKS

  • Plusnet Plusnet (@Plusnet) reported

    @chrisfruss Hi Chris, I'm sorry for the late reply and for the loss of service you were experiencing yesterday. From checking your line I can see the connection has returned and there are no external faults, are you back online or are you still having issues? -Tony Plusnet Sheffield

  • PollockMarrazzo Clive (@PollockMarrazzo) reported

    @Plusnet Dreadful customer service. Father in Law 82 years been promised three time an engineer three times failed to arrive. Service not connected 1 month from start. Dreadful to say the least. Hopeless. Cancel and it'll cost you £107 !!!!

  • ACHRAFAMIRI Achraf Amiri (@ACHRAFAMIRI) reported

    @Plusnet Internet is extremely poor. Please assist!

  • klebpt Kathryn Edwards (@klebpt) reported

    @Plusnet I sent you a DM at 10am regarding my ongoing lack of mobile signal but have yet to receive a response? This is appalling customer service!

  • RavensgateArms Ravensgate Arms (@RavensgateArms) reported

    @Plusnet we’re still waiting four our new router and can never seem to get through on the phones. Can someone get back to us and let us know it’s on its way please?

  • Pauline54232922 Pauline Turner #pigoneer (@Pauline54232922) reported

    @VictimVodafone Plusnet are very good with customer service. I wish I had stayed with them instead of switching to Vodafone.

  • AspergerGamer The Asperger Gamer (@AspergerGamer) reported

    I thought @virginmedia customer service is bad. @TalkTalk takes the cake though. Got transferred over, in circles, to the point I spoke to the same people multiple times. And can't talk to complaints. I've had a line with @Plusnet for 2 years and only 1 issue. Fixed it in hours.