1. Home
  2. Companies
  3. Sky
  4. Purfleet, England
Sky

Sky Outage Report in Purfleet, Borough of Thurrock, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Dartford, Gravesend, Ilford, Dagenham, Erith, Basildon, Newham, Romford, Waltham Forest, Coldblow, Bexleyheath, Orpington, Poplar, Woodford Green, and Billericay.

CityProblem TypeReport Time
Dartford Wi-fi 17 hours ago
Gravesend TV 24 hours ago
Ilford Internet 1 day ago
Gravesend TV 1 day ago
Ilford Internet 1 day ago
Dagenham TV 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • Alonso743566891
    jj harbey bean (@Alonso743566891) reported from Walthamstow, England

    @SkySportsNews @SkySports Scum . Stop these pitch invasions like u did in the 70s 80s 90s and early 2000s !!! What’s the problem these days STOP IT happening in the first place for god sake!

  • ABull20151123
    ABull (@ABull20151123) reported from East Ham, England

    @SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?

  • PaulGrayburn
    PG (@PaulGrayburn) reported from Romford, England

    @scott_gambier @premierleague @SkySports I know, it was unbearable during the game. I didn’t hang about after, I turned it straight off.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • davidgberry
    David Berry 🦁 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇰🇲 (@davidgberry) reported from Crayford, England

    @SkyUK Is there a problem with Sky Go? Mine won't open.

  • oringepil
    neil 🍊 (@oringepil) reported from Swanley, England

    @SkySports Garbage press

  • Lee83Con
    Lee (@Lee83Con) reported from Basildon, England

    @tuohy7 @SkyUK 1/2 I have also experienced this, being sold a sky glass tv 📺 knowing my internet speed wouldn’t be compatible and to top it off also sold me 3 Sky Pucks. We had nothing but trouble from day one. When i spoke to customer service they advised me that on the day of purchase

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.

  • JustinLeeper_yo
    Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England

    1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…

  • DaniGabrielle94
    Dani Minutola 🌈 (@DaniGabrielle94) reported from Poplar, England

    Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce

  • HussDax
    MR DAX (@HussDax) reported from Ilford, England

    @rossilampant @VialliChelseaFC @SkySports The way we pressed the other day against Spurs would never happen with CR in the team. Yes he would score goals but at what cost?

  • purplepenguin81
    Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    @claudelittner @SkyUK Yep I hear you. Been with them 22 years. Every 18months spend a day haggling to get the new price down to roughly just above the old price then every April it goes up approx £10 any way. Doesn't even work properly all the time but they know best of a bad bunch round here!

  • jonharrisBOR
    jon Harris (@jonharrisBOR) reported from Romford, England

    @SkyHelpTeam hi, switched from skyQ to sky glass a couple of months ago &love it. Just a couple of issues, recently when I try to watch stuff on ITV Hub nothing loads and some of the programmes on prime the colour is awful. Please help TIA

  • Prissyjoh110
    Priscilla john (@Prissyjoh110) reported from East Ham, England

    @SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!

  • Wildster180774
    Leyton Wylde (@Wildster180774) reported from Crayford, England

    @SkyHelpTeam cmon itv2hd again not working, why can't you get this fixed? I'm paying for something you're not delivering

  • MrJSASmith
    Mr Smith (@MrJSASmith) reported from Brentwood, England

    @SkySports the directing of the cricket this year has been notably poor...missing umpires decisions, missing run outs. Really poor.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HerbLeaf23
    Herb (@HerbLeaf23) reported

    About time @PaulMerse was relieved of his punditry role at @SkySports. Offers little to no value. His opinions are tiresome. Times have moved on from his poor style of putting things across. Next please.

  • Just_Monika666
    Monika (@Just_Monika666) reported

    @WilliamEsler @SkyUK That's an Xbox issue not sky

  • James_BFP
    James Richings (@James_BFP) reported

    @RobEvan60261776 @SkySports From where we're sat, we saw medics run across the pitch to the stand, and we were told it was due to a 'medical emergency.' But, as you said, these have been dismissed. We didn't see any riot take place, but there was a lot of movement in the stands 👍 #Chairboys #SWFC

  • Sttsimon
    Simon (@Sttsimon) reported

    @SkyUK how do I report an issue with my broadband, your app is rubbish.

  • turfcreative
    Turf Creative + Clothing (@turfcreative) reported

    @SkyHelpTeam Shambles of a service. Why arrange a time slot between 8am - 1pm and then not have decency to 1) turn up 2) contact to say there's a problem or 3) contact to apologise.

  • Stuart2You
    Stuart Forsyth (@Stuart2You) reported from Glasgow, Scotland

    @SkyUK you should make it as easy to cancel stuff as to buy it on your website.

  • turfcreative
    Turf Creative + Clothing (@turfcreative) reported

    @SkyHelpTeam You can’t contact a customer to explain why you’ve not turned up to an arranged time slot?

  • tiddletots
    Joanne Brown (@tiddletots) reported

    @SkyHelpTeam That’s all well and good but I would prefer to speak to someone!!! All automated. All I wanna know is if there is an outage or has some idiot cut my broadband in preparation for installation of super speed on Monday????

  • burrow_emma
    Emma Burrow (@burrow_emma) reported

    @SkyHelpTeam We are trying to download the new Bond film in HD but get a message that due to technical issues we should try again later. Can you offer any advice on this please?

  • Spud_Jimmy
    Jimmy the Spud #kbf (@Spud_Jimmy) reported

    Skysports reported a medical emergency at Sheffield Wednesday. 30 mins later they backtracked stating crowd trouble. ALL PLAYERS LEFT THE PITCH. They're playing Wycombe. Not a rival! WE KNOW THE SCORE!!