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Sky Outage Report in Purfleet, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 01/17/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Newham, Ilford, Romford, Poplar, Basildon, Sidcup, Grays, Woodford Green, Welling, Gravesend, Billericay, Stanford-le-Hope, Dagenham and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone

  • hevcom 💙Heather 💚 (@hevcom) reported from Walthamstow, England

    @SkyHelpTeam Hello I’ve been gifted a year of Netflix but already subscribe within my Sky package - help! Thanks

  • synthguruwiffen Paul Wiffen (@synthguruwiffen) reported from Ilford, England

    Interesting now #ScotsLouise from @SkyUK has broken news that my 88yrold aunt can’t get landline until the 17th March, even though order has now finally been placed, @SkyHelpTeam have gone very quiet! I’m sure @OfCom will want to know she will be without landline a whole month!

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone

  • JenniferSmithPA Jennifer Smith (@JenniferSmithPA) reported from South Ockendon, England

    Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • mickmvm Michael McBrearty (@mickmvm) reported from Crayford, England

    @skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.

  • justefe2 efe **** (@justefe2) reported from Sutton at Hone, England

    SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @SkyHelpTeam Sky + never had problems before I just changed my plan. Wondered if you’re messing with my box to get me to upgrade to sky q

  • theotherlmajor Lloyd Major (@theotherlmajor) reported from Poplar, England

    @SkyHelpTeam can’t book an engineer to a flat online. 45 minute wait on the phone and no satellite signal since the 8th February. Absolute joke

  • anntuohy22 ANN TUOHY (@anntuohy22) reported from Sutton at Hone, England

    @SkyUK shame on you. Poor customer service. Having to cancel to get heard. Broken box but want to charge for multi room until an engineer comes 10th March. Unacceptable timeframe without second box #FirstWorldProblem.

  • anntuohy22 ANN TUOHY (@anntuohy22) reported from Sutton at Hone, England

    @SkyHelpTeam @SkyUK very disappointed with the PM conversation. No resolution. No customer care. Pointless conversation.

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @SkyHelpTeam hi, my line seems down. I've re booted the router numerous time, getting a yellow light, rather than green and admin screen shows no connection. Is SM25HY down

  • justefe2 efe **** (@justefe2) reported from Sutton at Hone, England

    SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires

  • SullivansTweets Jack Sullivan✌🏽🦅 (@SullivansTweets) reported from Romford, England

    Villa away on a Monday night has literally made the worst season possible even worse. Fuming. Birthday plans up in the ******* air. **** you @SkySports

  • ahadk89 Ahad Khalid (@ahadk89) reported from Stratford, England

    @SkyUK No internet coverage in E15 1FX since Friday and according to your support no service till Monday. Shame on your pathetic service

  • JoshhhUTC Josh 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshhhUTC) reported from Bromley, England

    @SkyUK your WiFi is terrible.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Keachie83 Scott keachie (@Keachie83) reported

    @SkyHelpTeam Impacting Glasgow. Get it sorted. Switched from BT and your services is a baw hair off dial up. Poor.

  • alizafar155 Ali Zafar (@alizafar155) reported

    @SkyHelpTeam Fix your internet service you absolute mugs

  • RobJGosling1 Rob J Gosling (@RobJGosling1) reported

    @SkyHelpTeam This is normally the time I sit myself down after long day, get in my PJs slip on Slippers, grab a cuppa and chill with either xbox or Netflix, screw you sky, 5 years of issues, finally going to find another provider.

  • grawl_uk Grawl (@grawl_uk) reported

    @SkyHelpTeam You all need to get a grip. Yes it's annoying but these things happen with all internet providers now and then. I've been with sky broadband for at least 6 years and this is the first problem I've had. Give them a chance to fix it they can't just wave a magic wand

  • RajaSuhaib Muhammad Suhaib (@RajaSuhaib) reported

    @ianstee89 @SkyHelpTeam its down even in Manchester.

  • iSureAmCarrie Carrie :) (@iSureAmCarrie) reported

    @SkyHelpTeam @SkyHelpTeam will we get refunds on our bills for lack of service?

  • FATIMAH61 FATIMAH MUSLIMAH (@FATIMAH61) reported

    @SkyHelpTeam Been trying to cancel exorbitant prices but cant get through to anyone unless i want to upgrade which can be done online. Why cant cancelling be done online and stop using the pandemic as an excuse not to speak to customers..

  • AstroGuy2000 AstroGuy (@AstroGuy2000) reported

    @SkyHelpTeam My broadband has been up and down for the last 2 hours. Aware there's an issue with other customers. Any update on when the issue will be resolved.

  • mizzscotty Sharon (@mizzscotty) reported

    @SkyHelpTeam We are intermittent in South Lanarkshire too, absolutely fed up, as since we moved to sky had nothing but issues! Keeps saying we are connected but no Internet tonight....!

  • BazJustBaz Dr Gonzo (@BazJustBaz) reported

    @TorreMaster @SkyUK Probably trying to frantically work out what’s caused the issue and fix it rather than update the social media team first.. #imokwiththat