Sky Outage Report in Purfleet, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Erith, Ilford, Rochester, Orpington, Newham, Romford, Poplar, Basildon, Dartford, Upminster, Longfield, Chingford, Dagenham and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Erith |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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MR DAX
(@HussDax) reported
from
Ilford, England
@rossilampant @VialliChelseaFC @SkySports The way we pressed the other day against Spurs would never happen with CR in the team. Yes he would score goals but at what cost?
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PG
(@PaulGrayburn) reported
from
Romford, England
@scott_gambier @premierleague @SkySports I know, it was unbearable during the game. I didn’t hang about after, I turned it straight off.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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Priscilla john
(@Prissyjoh110) reported
from
East Ham, England
@SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stu Hamilton
(@StupotHammy) reported
@SkySports He uses this time, when essentially admitting his party had ****** up to royally, even by their standards (a result of which, thousands have died) to have a dig at the leader of the opposition? How has no one beat the **** out of this lying Buffon yet?
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MKerr63
(@Kerr63M) reported
@SkySports 'Grateful to Rashford'??? My arse!!! Marcus has caused this shithousery of a 'government' more problems than Starmer ever has.
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Ashley Pilling
(@AshleyPilling2) reported
@virginmedia Load of rubbish, I sent a text to the bot and still waiting for a reply. That was Friday. @virginmedia customer care is the worst I’ve ever had the dealings with and I would cancel but stuck in a contract @SkyUK miles better
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Scott Harrington
(@Sc0ttH) reported
@SkySports @Carra23 The amount of times I’ve nearly thrown a shoe at the TV after sitting on the fence to routine punditry statements with a well timed “in many ways”. Carragher is a terrible pundit, in many ways.
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Nightwing
(@staditya97) reported
@6Xs13 @SkySports @Carra23 We're literally off form. Bruno's not playing to the mark. Our defense is very inconsistent, we concede so much from set pieces. We're taking our time with the ball. Our only, if not best CDM is Matic. And yet we're at the top. Imagine where we'll be when we fix our mistakes.
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yannick
(@yannickisart) reported
@SkySports i feel bad for steve mash
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rosie mcewen
(@rosieemcewen) reported
@SkyHelpTeam All of the apps have disappeared from my sky menu? I can’t access Disney+, Netflix, i player etc, all I have is an ad for prime video? Is there a problem? Disappointed I can’t access all the services I pay such a huge price for the convenience of having on my box!!
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Lorraine Simpson
(@MrsSimpson82) reported
@SkyHelpTeam broadband down yet again, south lanarkshire! Absolute joke!
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Job Franschman
(@JobFranschman) reported
@SkySports Stupid boards is something for all times... Year later he was back as coach at Ajax.
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Ms. McLoughlin
(@MsNMcLoughlin) reported
@JohnDea20799992 @SkyUK Yeah it’s rubbish. It’s one of the reasons I’ve still been going into school for my lessons tbh. Was down for a whole day the other week - actually had to talk to my husband 😬