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Sky outages and service status in Purfleet, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purfleet, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 24, 8:13 PM GMT+1.
  • 47% Internet (47%)
  • 38% Wi-fi (38%)
  • 11% TV (11%)
  • 4% Total Blackout (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Sky

Sky is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Poplar, Newham, Gravesend, Woodford Green, Ilford, Billericay, Rochester, Waltham Forest, Dartford, Blackheath, Barking, Welling, Beckenham, Upminster, and Basildon.

CityProblem TypeReport Time
Poplar Wi-fi 14 hours ago
Newham Internet 21 hours ago
Gravesend Total Blackout 2 days ago
Woodford Green Internet 3 days ago
Newham Wi-fi 3 days ago
Newham Wi-fi 4 days ago

Nearby cities with recent reports

Poplar

3 recent signals

14 hours ago
Newham

3 recent signals

21 hours ago
Gravesend

1 recent signals

2 days ago
Woodford Green

1 recent signals

3 days ago
Ilford

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • KingYamel
    Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3

  • b7xt2mw4pz
    I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    So @SkySports are already building their agenda with “will we be going through the Kane saga again in January” ffs @Arsenal are **** so far but you have a hard on about @SpursOfficial !! #COYS

  • Prissyjoh110
    Priscilla john (@Prissyjoh110) reported from East Ham, England

    @SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam can you please PM Monday this issue with my Sky boxes is getting ridiculous I have followed all the stages and still not resolved my problems getting frustrated

  • bonzoRay
    Ray (@bonzoRay) reported from Cliffe and Cliffe Woods, England

    Match day ⚒ but won’t be turning @SkySports on till 2pm,can’t stand having United v Liverpool crammed down our throats for an hour before our game starts

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous

  • RobertSSmith66
    Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.

  • Jmariom86
    J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • longtallshazza
    🇬🇧 Lady Charlene 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@longtallshazza) reported from Rochester, England

    @SkySports Don't keep dubbing crowd noise. It's fckn awful. Now we all have to sing KEIR STARMER'S A ****** by ourselves at home. It's not on. #skysports

  • leipperm
    m (@leipperm) reported from Ilford, England

    @SkyHelpTeam @BennettKealey You appear to have an issue with your DNS server. I develop software for a company and all our users who use sky can't access our site.

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam can you help please when watching any channel on mini box every now and again the channel cuts out and the message reads issue regarding connection between mini box and Sky Q box any ideas

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam

  • purplepenguin81
    Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @leonagraham @thesturge @SkyHelpTeam are just as bad. Randomly throughout the day cuts off my meetings online and TV but app says all is OK. Trying to blame the customer and not take responsibility for their shoddy service.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GBLancs1
    GB (@GBLancs1) reported

    @SkyFootball @SkySports Trent is an awful awful defender. Just because he's good at crossing doesn't mean he plays for England. He would be targeted as a weak link every game.

  • bddance
    Reena Dance (@bddance) reported

    @SkyHelpTeam My mother’s mobile was accidentally disconnected by Sky a week ago. Have been calling for the last 6 days for hours everyday and no resolution. An elderly and vulnerable customer is left with no phone. Urgent help needed!

  • sporadictv
    Jim Parsons (@sporadictv) reported

    @SkySports Awful coverage of the City presentations. No audio from the Johnny Stones VT Commentators not knowing who the staff on camera were.

  • SeaJayOz
    SeaJay (@SeaJayOz) reported

    @GoonerGirl1969 @SkySports That post game shambles was pathetic. How could sky fumble something so bad? You literally had all the games to chose, so if you wanted to watch ******* spuds, you would’ve chose that game. Killed the vibe stone dead. Then had to watch ******* Sunderland/West Ham ****.

  • ODIVERS0
    ArsenalAtTheCarpet (@ODIVERS0) reported

    @HandofArsenal Would of been nice to see the celebrations but @SkySports decided to cut to spurs and show a pointless ******* 5 minutes of football. **** off sky

  • jsloam
    jonathan (@jsloam) reported

    @KildareGunner @yorkshiregunner @SkySports Terrible coverage

  • DenseCraft
    DenseCraft (@DenseCraft) reported

    @GoonerGirl1969 @SkySports Because you cheated a title and nobody gives a ****.

  • Xb0xGamer85
    Shorty (@Xb0xGamer85) reported

    @GoonerGirl1969 @SkySports 6 channels 1 has liverpool 1 has city and the rest is the same crap from every other game why just why @SkySports

  • KwekuRhaster
    YAYA KAY KAY😎 (@KwekuRhaster) reported

    @TouchlineX @SkySports They should bring the squad already WTF is this breaking news every 2 minutes

  • cfc2364
    topei12 (@cfc2364) reported

    What ******** are you doing @SkySports you are an utter disgrace