Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Poplar, Brentwood, Ilford, Bromley, Rochester, Waltham Forest, Barking, Gravesend, Basildon, Erith, Romford, Newham, Orpington and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Simon Fisher
(@si_fi) reported
from
Bromley, England
@SkyHelpTeam anyone there? I need help with a non functional TV subscription.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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ROY KAYE
(@ROYKAYE8) reported
from
Romford, England
@GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Julie
(@JulieMelvinator) reported
from
Walthamstow, England
@SkyHelpTeam I’ve had a tft saying my broadband now live. I’ve spent the last few hours trying to get the Internet and it’s not working! We’ve moved house. I’ve no internet light on the router help please! Tried everything!
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
🤬🤬🤬 @SkySports app not working.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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YUS
(@yusTHFC) reported
from
Walthamstow, England
@Lol_Yiddo @SkySports Thought it was just me lool they having problems apparently
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?
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Chris Hearn 💙
(@chris4465) reported
from
Brentwood, England
Absolute joke scorecards Barrett v Martinez, win by 7 rounds? Never. Embarassing, who manages this shambles. @SkySports @MatchroomBoxing
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest
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PAY KEY WORKERS PROPERLY
(@MollyEnergi) reported
from
Walthamstow, England
So apparently if @OpenreachHelp can't fix the internet by today then we have to wait until MONDAY 🥺🥺🥺 ITS NOT WORKED SINCE SUNDAY NIGHT Thanks @SkyUK
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam I really just wanted SkyMobile customer services
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Bambridge
(@Chuff_Daddy) reported
@SkyHelpTeam Hi, no it has come back on. The last three days my internet has cut out at midnight. Is there a reason for this?
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Rob
(@RobTrav) reported
@SkyHelpTeam I rang up and they are aware of an issue in the local area. Just looking for a timescale
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RJT 🇬🇧
(@JxrdanT97) reported
@alancathyrogers @SkySports @premierleague Covering the premier leagues backside all the time only show negatives at Newcastle never positives
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Emma Pallant 💙
(@PallantPallant) reported
@SkyHelpTeam Still nothing. Have texted and called the engineer but no answer or reply. I was allocated an engineer (name and number for morning slot) but no updates since then. I use WiFi for my business - this is now a massive problem for me.
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Becks Brooks
(@Spurs_Becks) reported
@millyjohnson @SkyHelpTeam Good luck talking to someone! I managed to talk some eventually about MacAffee only to be told I couldn't install it on my new laptop. So I asked them to cancel the subscription. they didn't cancel it & you can't cancel it online. Now have to try again
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MainlyForLurking
(@MLurking) reported
@SkyUK After having to deal with 24 hours of outage yesterday and rude staff with no idea what was happening, I can happily tell businesses to look elsewhere
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Emma Pallant 💙
(@PallantPallant) reported
@OpenreachHelp And @SkyHelpTeam this for installation of your services. 5 weeks it’s been. Multiple phone calls, 2 engineer visits with still no WiFi, this third one so far a no show. This is terrible service. You have to sort this disconnect between you and @OpenreachHelp - it’s a joke.
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Ashlyn
(@ashbash90xoxo) reported
@SkyHelpTeam I keep having issues with my sky q mini for months now and it’s starting to get to the point I can’t even watch recordings as if I try to rewind or fast forward it doesn’t stop and then the whole box stops working
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s
(@1972liverpool) reported
@SkySports Poor lad,he isn’t goin to win anything now
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Mark
(@Emgee2010) reported
@SkyUK No Internet for 2 days now. Said there is an outage. Need to know when it's back on please. No WiFi.