Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Erith, Ilford, Rochester, Orpington, Newham, Romford, Poplar, Basildon, Dartford, Upminster, Longfield, Chingford, Dagenham and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Erith |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.
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Craig Chuter
(@craigchuter) reported
from
Romford, England
Top stuff from @SkyUK making the World Cup Final free-to-air. Now just sort out biased @BethRigby @KayBurley and @adamboultonSKY and you have a customer for life!
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep
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JONES SOARES
(@jonessoares) reported
from
East Ham, England
@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.
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K
(@PopMyKola) reported
from
Stone, England
@SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.
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Andrew Owen
(@owensirons93) reported
from
Tilbury, England
@SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud
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Sarah Harvey
(@1bigsarah) reported
from
Bexleyheath, England
@SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Bex Mason
(@Becsmas) reported
from
Eltham, England
@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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K
(@PopMyKola) reported
from
Stone, England
@SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.
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Shotaro Kaneda__†°²º¹9
(@AndrewInsley85) reported
from
Rochester, England
Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns
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Bilal Mahmood
(@bilal_labour) reported
from
Walthamstow, England
@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2
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Steven
(@StevanoHallo) reported
from
Poplar, England
@SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account. Please contact 03442411280"
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.
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K
(@PopMyKola) reported
from
Stone, England
@SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@UTA18861984) reported
@Ezio34329272 @SkySports Bit of lube mate, no problem lol
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Jacques
(@IchTuDirWeh1997) reported
@SkyHelpTeam It's been down all day... It's just a bit od a joke when you pay for decent Internet and you can't even give us any info other than "keep checking"
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Altamash Baibars
(@UygurOzbek) reported
@SkySports Useless player super coward didn't come forward to take penalty. Did **** whole tournament. Over praised by English media
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DoubleG
(@GMan666) reported
@SkySports Never heard so much shite in all my life
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The Football Tip-Off
(@TheFootballTi14) reported
@cfc_ckg @ajmufctalk @SkySports But your German Shane long isn't a youngster wtf lmao
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CrashRepairClub
(@CrashRepairClub) reported
@SkyHelpTeam Still not listening. See previous tweet where I actually screenshot the link you sent. And I'm now making you aware of an issue. Is it normal practice anywhere to ask for a password on the phone to an automated bot?
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Dave Simon
(@DaveSimon10) reported
@SkyHelpTeam Sadly yes it is. I just spoke at length to a “customer service” rep (in name only) and you had me done up like a kipper.
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Charles Bloom
(@CharlesBloom_) reported
@SkySports Exactly the same situation as in a real work place. Provide 20 years of service, move on and the next day it’s a case of “Who’s Messi?”
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TheDifference72
(@TheDifference72) reported
@SkySports Yours are the same crocodile tears Messi's are...Cant blame either for taking the coin,but don't pretend it was never a factor.
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Frances Johnson
(@Frances0191) reported
@berniceoldpers1 @SkyHelpTeam Disgraceful, the ‘priority’ team have 0 emotional intelligence. This is a major safeguarding issue