Sky

Sky Outage Report in Purfleet, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 11/16/2025 06:55

November 16: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Poplar, Swanley, Chingford, Barking, Dagenham, Bexleyheath, Gravesend, Newham, Waltham Forest, Erith, Longfield, Billericay, Orpington and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • AussieHarj Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    @snellcj @SkySports The Hill/Schumacher rivalry was great and no silly tribalism from fans. The decline started with engine revs being capped and then constant money saving measures that made the larger teams entrenched into their current positions. Jordan 1997 would never happen today

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • KingYamel Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3

  • Missives0fASub Matt (@Missives0fASub) reported from Romford, England

    @saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.

  • Missives0fASub Matt (@Missives0fASub) reported from Romford, England

    Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @SkySports Terrible goalkeeping. End of...

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?

  • ADH_911 Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • Kentishhomer Colin Holt (@Kentishhomer) reported from Dartford, England

    @SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now

  • KingYamel Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • PawelSzpinek V19💜🏈💛 (@PawelSzpinek) reported from East Ham, England

    @NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • PhilSCarter Phil Carter (@PhilSCarter) reported from Bromley, England

    @SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • hodadr Ade H (@hodadr) reported from East Ham, England

    @skytv @SkyUK any reason the satellite signal is down? NYE bad timing for a technical fault! @SkyHelpTeam

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • JoJoTrainers Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • johnsmithen John Smithen (@johnsmithen) reported

    @SkySports what’s the awful droning noise?

  • Stephanie_Tiff Stephanie Jane (@Stephanie_Tiff) reported

    @SkyHelpTeam Hi Ellie, offer of compensation was horrendously poor. One month free broadband from SKY despite no call-backs and four engineers out to fix a fault! 🤔😞

  • Matura98A Julian Musabelli (@Matura98A) reported

    @SkySportsF1 Skysports F1 has an atire problem with the culture appropriate, black lady they put in the middle! What's with the horrible blue suit she has on? She wants to reflect so much look at me I'm gay.""

  • bogdweller123 Sandynagle (@bogdweller123) reported

    @PrentonTommy @SkySports @btsport And women cricket commentators They are awful

  • johnsmithen John Smithen (@johnsmithen) reported

    @SkySportsPL @SkySports What’s with the awful sound quality?

  • CatherineSwann_ Catherine Swann (@CatherineSwann_) reported

    @SkyHelpTeam Sorry - yes own dish on a house, sky Q box, no previous issues with satellite signal (over many years), no building work or new obstructions that I am aware of

  • iluvyoujd jd. 𖤐𐕣 (@iluvyoujd) reported

    @SkyHelpTeam ur wifi is so ****, fix it before i do it myself 😠😠🫧

  • Jb78Brannan Joe Brannan (@Jb78Brannan) reported

    @supernovaMcT @SkySports The penalty decision is terrible, the analysis is pathetic.

  • MarkeyKoS Mark Adams (@MarkeyKoS) reported

    @SkyHelpTeam 4 of the last 6 days their have been "outages" in my area (S63) starting at about 11:30. I want to know what is going on. Either you are doing work or it is a bad coincidence. The lack of info is what I find most disappointing!

  • Lupin_TWJ Ju (@Lupin_TWJ) reported

    @SkySports The F1 commentary is awful!! I get being excited, but the shouting is unbearable. Have to mute it at times. There has to be another option than that. #f1