Sky Outage Report in Purfleet, Borough of Thurrock, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Ilford, Poplar, Newham, Basildon, Sidcup, Grays, Woodford Green, Welling, Gravesend, Billericay, Stanford-le-Hope, Dagenham, Waltham Forest and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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Edward Clibbens
(@Land_Captain) reported
from
London, England
@beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?
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Bill Badger
(@BillBadger1976) reported
from
Romford, England
@raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
Yet again no #braodband. #Sky will send an engineer on Thursday eve. This is a rediculously poor quality of service. @SkyHelpTeam and #Openreach need to get together and sort this out...
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
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Alfie 🦅
(@alffletch) reported
from
Bromley, England
@Beulah12 @SkySports Sky sports have come a long way tbf would’ve never talked about something like that a while ago
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@liamtjones1991 @rnattF @SkySportsPL @SkySports Codswallop! If Warwick Davis had been in goal he still would have towered 3 feet over the bloke on the floor. The keeper had a perfectly clear view, it's just another case of the VAR technology being let down by the idiot joy in charge of it.
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mathew booth
(@boothy387) reported
from
Poplar, England
@SkyUK are you ever going fix the @SpotifyUK app for Sky Q or are you going to just allow it to freeze and crash the box after about 3 songs forever? It’s been like this for about 12 months at least. I keep trying in the hope you might have sorted it but still nothing.
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Jamie McGachy
(@i_am_seamus) reported
from
Ilford, England
@SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.
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Simon
(@TheSiDawson) reported
from
Walthamstow, England
@SkyUK please help! What is the tune in the new Sky Documentaries “what is coming in July” advert? It’s driving me NUTS.
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
@Lizlawrence1123 @SkyUK There shouldn't be daily problems
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tristan downes
(@tattooedchef87) reported
from
Crayford, England
@SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done
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Graeme
(@GraemeF55) reported
from
London, England
@SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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Christian Radnedge
(@ChristianRad) reported
from
Eltham, England
WTF @SkySports, I don't want to hear more from Jamie Redknapp I want to hear more from the manager of my team - even if it is Jose Mourinho... #TOTEVE #COYS
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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𝐓𝐡𝐞𝐁𝐢𝐠𝐏𝐨𝐥𝐞𝐓𝐇𝐅𝐂🇪🇺🇬🇧🇵🇱
(@TheBigPoleTHFC) reported
from
Poplar, England
@SkySports can **** right off with their biased studio pundits. NLD and they invite the biggest of ***** possible and Jamie, who had an agenda against Spurs. Again - **** right off, @SkySports
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Lee Webber
(@webber_69) reported
from
Poplar, England
@SkySports How would that strengthen it , he makes too many mistakes , it’s like Arsenal’s signing of David Luiz to solve defensive issues , Luiz going there created even more issues .
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Webber
(@DanWebber79) reported
@SkyHelpTeam I think it's down to the outages locally rather than my router or line.
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Nevaeh Wax Melts
(@NevaehWax) reported
@SkyHelpTeam Still doesn't work?
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Frank Murray
(@ThanksFrank4) reported
@SkyHelpTeam I can't run it now due to work, when I have done these in the past it doesn't show any issues, it barely gets 30mgbps upload and the download speed is stupidly slow any time in the day
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Andy Metcalfe
(@AndyMetcalfe19) reported
@SkyHelpTeam afternoon, my wifi is still down in Washington. Is there an ETA for it being fixed? Cheers,
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Miss Leeny
(@missleeny) reported
Does anyone have their mobile contract with #sky I am due an upgrade with current provider & thinking of moving given I've been a customer with sky for nearly 20 years. I've heard very mixed reviews about the signal @SkyHelpTeam
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heidi walton
(@strudledoodle) reported
@lilibet1987 @SkyHelpTeam What that’s shocking! Skys customer care has never been good
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Bewson
(@Bewson) reported
@SkyHelpTeam I have yes, appears to be an area wide issue in Washington Tyne and Wear. So hoping this will be fixed before next Tuesday? If not I really will need to bring the appt forward
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Nevaeh Wax Melts
(@NevaehWax) reported
@SkyHelpTeam @MiserableMackem No. Its still down. Can you please give us all an update?
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Steven 🔴⚪
(@MiserableMackem) reported
@SkyHelpTeam Certainly am. Still an issue round here?
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Carla
(@Carla25621284) reported
@SkyHelpTeam I mean for me having to take a day of work to avoid skys stupid fee for call outs