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Sky Outage Report in Purfleet, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 01/23/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Romford, Ilford, Orpington, Waltham Forest, Dartford, Newham, Woodford Green, Poplar, Basildon, Sidcup, Grays, Welling, Gravesend and Billericay.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

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Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • jonessoares JONES SOARES (@jonessoares) reported from East Ham, England

    @SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.

  • PopMyKola K (@PopMyKola) reported from Stone, England

    @SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.

  • craigchuter Craig Chuter (@craigchuter) reported from Romford, England

    Top stuff from @SkyUK making the World Cup Final free-to-air. Now just sort out biased @BethRigby @KayBurley and @adamboultonSKY and you have a customer for life!

  • LawrenceEvans11 ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • PopMyKola K (@PopMyKola) reported from Stone, England

    @SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.

  • PopMyKola K (@PopMyKola) reported from Stone, England

    @SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    @SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

  • AndrewInsley85 Shotaro Kaneda__†°²º¹9 (@AndrewInsley85) reported from Rochester, England

    Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns

  • NicoleBennett88 Nicole Bennett (@NicoleBennett88) reported from Walthamstow, England

    @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

  • Frances69992546 Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • owensirons93 Andrew Owen (@owensirons93) reported from Tilbury, England

    @SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud

  • StevanoHallo Steven (@StevanoHallo) reported from Poplar, England

    @SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account.  Please contact 03442411280"

  • bilal_labour Bilal Mahmood (@bilal_labour) reported from Walthamstow, England

    @SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

  • 1bigsarah Sarah Harvey (@1bigsarah) reported from Bexleyheath, England

    @SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • craiguito Craig Deeley 🇪🇺🏳️‍🌈 (@craiguito) reported

    @SkyHelpTeam Hello, it came back on overnight. It happens so often that I think it’s reasonable to ask for a rebate for the hours it’s not working, also all the WiFi devices need to be reset it’s such a pain

  • Lyndhurstfm LYNDHURST (@Lyndhurstfm) reported

    @SkyUK once again Sky Broadband is down. Positively the last time. I’m done and will be cancelling my contracts with Sky and switch to a provider who provide basic support

  • jamesey517 jamesey (@jamesey517) reported

    @toonpete85 @SkyHelpTeam The very least you’d expect for sure. But keep it all written down! Absolutely disgusting customer relations

  • smudge1982 kirstie lee (@smudge1982) reported

    @SkyHelpTeam my Internet and phone have been off since about 3am this morning and I have reset the hub and checked all the wires 4 times . Is there a problem in the Hailsham/bn27 area or is it just my that's not working?

  • I_S_H_Y_ .:ISHY:. (@I_S_H_Y_) reported

    @SkyUK Cancelled my sky after 22years. Apparently was a “diamond” customer. Doesn’t mean anything when the renewal quote was the same as a new customer. Customer service is shocking too..advisors weren’t even bothered trying to retain me as a customer. Oh well..

  • Stephen02563837 Stephen Nash (@Stephen02563837) reported

    @SkyUK @NSPCC My internet is down and I'm not in an area of planned maintenance sort it out this is the third night in a row

  • DewiRThomas Dewi (@DewiRThomas) reported

    @SkyHelpTeam Good morning, yes. Very little. They keep forwarding information on how to reset my equipment. And are not listening to the face that our entire cul de sac have no service.

  • jtowns82 Jonathan Townsend (@jtowns82) reported

    @dahonz1983 @SkySports Yeah but if the players interact with the crowd bubble broken

  • SackvilleDonald Alastair (@SackvilleDonald) reported

    @btsportcricket coverage of the cricket is terrible, please give it back to @SkySports

  • JackUTFV JackUTV (@JackUTFV) reported

    @JBaker_24 @SkySports No to late people have already got tickets for 3pm kick off would be stupid to change now