Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Poplar, Ilford, Basildon, Dartford, Upminster, Erith, Longfield, Newham, Chingford, Orpington, Dagenham, Welling, Gravesend and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Poplar |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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Priscilla john
(@Prissyjoh110) reported
from
East Ham, England
@SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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Dani Minutola 🌈
(@DaniGabrielle94) reported
from
Poplar, England
Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband
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PG
(@PaulGrayburn) reported
from
Romford, England
@scott_gambier @premierleague @SkySports I know, it was unbearable during the game. I didn’t hang about after, I turned it straight off.
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Mr Smith
(@MrJSASmith) reported
from
Brentwood, England
@SkySports the directing of the cricket this year has been notably poor...missing umpires decisions, missing run outs. Really poor.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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MR DAX
(@HussDax) reported
from
Ilford, England
@rossilampant @VialliChelseaFC @SkySports The way we pressed the other day against Spurs would never happen with CR in the team. Yes he would score goals but at what cost?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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neil 🍊
(@oringepil) reported
from
Swanley, England
@SkySports Garbage press
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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ABull
(@ABull20151123) reported
from
East Ham, England
@SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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Justin Leeper だよ！
(@JustinLeeper_yo) reported
from
Bromley, England
1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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Leyton Wylde
(@Wildster180774) reported
from
Crayford, England
@SkyHelpTeam cmon itv2hd again not working, why can't you get this fixed? I'm paying for something you're not delivering
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Murdoch
(@Adam_Murdoch) reported
@SkyUK Our broadband is down! Running incredibly slowly and cannot watch any tv! 😭 Very disappointed
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Jules
(@Juliagoolia1982) reported
Oh @SkyUK you really need to stop your customer "service" agents breaching my rights as a consumer.
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KP
(@182target) reported
Hi @SkyHelpTeam is there an issues with internet I should know about in NP4? For the last week or 2 I’ve had fluctuating speed between 3 and 30mbps & sometimes it just drops out totally. Thank you 👍
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Adam Murdoch
(@Adam_Murdoch) reported
@SkyHelpTeam It says there are no problems… Yet there are!…
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Phil
(@Flip855) reported
@virginmedia Your entire offering is awful. Breakdowns, WiFi signal is often poor, your TV system is weird, your customer services are woeful. I was an @SkyUK customer for 20+ years. I can't wait to go back. 14 months of your abject failure to go. Thanks though
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The Duchess
(@howrude_uk) reported
Just had a phone call from someone saying they were from @SkyUK and wanting to save me some money on my bill. He asked for a password - now as I’m sure I’ve never set up any kind of password he was dispatched promptly!
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Ross Purdie
(@purdieross) reported
@SkyHelpTeam a technical glitch on your end means I cannot roll any piggybank data on to my other sim, can you fix??
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Gooner
(@goonergood1) reported
@MichaelBensonn @SkySports No better way to show support for your country who are fighting a war against an oppressive dictatorship, committing human rights atrocities driven by power and money than to go fight in Saudi Arabia.
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G1zm0 2021
(@G1zm02021) reported
@SkyHelpTeam got a letter from sky about a refund , and its a £6 call with a wait time if 30 min, is this a scam ? its a unexceptiable price to pay for a help call
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DatHoggered
(@DatHoggered) reported
@SkyHelpTeam As I said in the tweet above, I have used your line check and it sends me around in circles. It says there is a fault on my line and to check the service checker, the service checker says there is no issues in area. Can you please give me an update on when this will be fixed.