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Sky outages and service status in Purfleet, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purfleet, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 30, 1:10 PM GMT+1.
  • 41% Internet (41%)
  • 38% Wi-fi (38%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 30: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Poplar, Basildon, Romford, Rochester, Ilford, Dartford, South Ockendon, Dagenham, Erith, Newham, Bexleyheath, Gravesend, Walthamstow, Orpington, and Waltham Forest.

CityProblem TypeReport Time
Poplar Internet 8 hours ago
Basildon TV 11 hours ago
Romford Wi-fi 1 day ago
Rochester TV 2 days ago
Ilford Internet 3 days ago
Dartford Wi-fi 3 days ago

Nearby cities with recent reports

Ilford

2 recent signals

3 days ago
Poplar

1 recent signals

8 hours ago
Basildon

1 recent signals

11 hours ago
Romford

1 recent signals

1 day ago
Rochester

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • Marie8704Kelly
    Kelly (@Marie8704Kelly) reported from South Ockendon, England

    @SkyHelpTeam help

  • purplepenguin81
    Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    @claudelittner @SkyUK Yep I hear you. Been with them 22 years. Every 18months spend a day haggling to get the new price down to roughly just above the old price then every April it goes up approx £10 any way. Doesn't even work properly all the time but they know best of a bad bunch round here!

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Once again abdication all and any customer responsibility

  • KingYamel
    Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    @saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.

  • WoWnut
    🐍 𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸 🐍 (Rob) (@WoWnut) reported from Aveley, England

    @SkyHelpTeam Every night this week the broadband has gone down just after midnight this week in the RM15 area. What the hell is going on?

  • purplepenguin81
    Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @leonagraham @thesturge @SkyHelpTeam are just as bad. Randomly throughout the day cuts off my meetings online and TV but app says all is OK. Trying to blame the customer and not take responsibility for their shoddy service.

  • b7xt2mw4pz
    I, Claudia (@b7xt2mw4pz) reported from Bromley, England

    @SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • Theodore00
    Theo Fariduddin (@Theodore00) reported from Poplar, England

    @SkyHelpTeam Why my internet is so slow?

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam can you please PM Monday this issue with my Sky boxes is getting ridiculous I have followed all the stages and still not resolved my problems getting frustrated

  • Bigglesdaf
    Andrew 🇺🇦 (@Bigglesdaf) reported from East Ham, England

    After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!

  • rogermcqueen2
    Roger McQueen (@rogermcqueen2) reported from Romford, England

    @SkySports Is this a joke to deflect that Spurs are ****

  • CouchPotatoUK
    Wesley da Hammer ⚒️ (@CouchPotatoUK) reported from Romford, England

    @SkySports I know there is a lot of money involved, but this just stinks of "poor loser" from Hamilton.

  • leipperm
    m (@leipperm) reported from Ilford, England

    @SkyHelpTeam @BennettKealey You appear to have an issue with your DNS server. I develop software for a company and all our users who use sky can't access our site.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.

  • IamAndreaEllis
    Andrea Ellis (@IamAndreaEllis) reported from Bromley, England

    @SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HeisFlint
    Viewclips (@HeisFlint) reported

    @SkySports Bidding 150m for this bum is one of the worst decision

  • h7ded3mon
    H 7 (@h7ded3mon) reported

    @RJ24_Hive @theMadridZone @SkySports I feel bad for you

  • kev_with_in
    Kevin (@kev_with_in) reported

    @theMadridZone @SkySports The one time this account has posted important ****. It's not long before we get back to Rodri posts per second

  • sudhirnilekar
    nils (@sudhirnilekar) reported

    @SkyHelpTeam my esim has suddenly stopped working. I tried everything in the help guide and finally tried to reinstall the esim. Does not work. Can you help please. All my work calls have stopped. Thanks

  • AustinChild3
    AC3 (@AustinChild3) reported

    @GrazaWhu @Only1Tozima @SkySports Have you opened your mind to the possibility that more money for member organizations might not be such a bad thing?

  • CLOUDWYYY
    Cloudwy :3 🩶 (@CLOUDWYYY) reported

    @SkySports All I hear is Greed greed greed and more greed you bald **** you get billions poured in every year wtf is you talking about? I’m deadass getting tired of these big nosed *****

  • WayneScholes
    Wayne Scholes (@WayneScholes) reported

    @SkySports Nothing funnier than people parroting stuff, that not even they believe, when they never thought they’d have to explain themselves or their skullduggery.

  • crocodilius
    ryan phillips (@crocodilius) reported

    @SkySports how often do you see someone corrupt who doesn't have enough yachts CUZ WTF ELSE WOULD YOU EVEN DO WITH ALL THAT MONEY.

  • TrifectaSport
    TrifectaSport (@TrifectaSport) reported

    @MadridXtra @SkySports Leaving Real Madrid for Arsenal is like trading a Rolex for a calculator to count years of never winning UCL trophies.

  • r_gUnique
    r (@r_gUnique) reported

    @theMadridZone @SkySports FIFA does not belong to Infantino. The decision would require every federation to accept and it would never happen.