Sky Outage Report in Purfleet, Borough of Thurrock, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Orpington, Ilford, Newham, Dagenham, Basildon, Chingford, Swanley, Poplar, Barking, Waltham Forest, Rochester, Brentwood, Gravesend and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Orpington |
TV | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
-
Simon Fisher
(@si_fi) reported
from
Bromley, England
@SkyHelpTeam anyone there? I need help with a non functional TV subscription.
-
Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?
-
Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
-
Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....
-
Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
-
PAY KEY WORKERS PROPERLY
(@MollyEnergi) reported
from
Walthamstow, England
So apparently if @OpenreachHelp can't fix the internet by today then we have to wait until MONDAY 🥺🥺🥺 ITS NOT WORKED SINCE SUNDAY NIGHT Thanks @SkyUK
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
-
YUS
(@yusTHFC) reported
from
Walthamstow, England
@Lol_Yiddo @SkySports Thought it was just me lool they having problems apparently
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
-
CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.
-
Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.
-
Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
-
Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Fatima
(@tinatins123) reported
@SkyHelpTeam so the high price remained . The customer services team spoke to my brother in regards to prices but I wanted to ask if you could look into her account and offer a good Will refund. She lives on her own and I believe the cost per month should have been reduced prior to now
-
Tom Bennett
(@Tommyb894) reported
@SkyHelpTeam my Wi-Fi is down in SW1V area. Is this a known issue and being fixed? Please help?!
-
Fran
(@FranMowat85) reported
@SkyHelpTeam @dawn308 Yes this is still an ongoing issue in B71, what is the reason for the outage? If it was planned work then customers should have been notified.
-
Dr. Saqib A Choudhary
(@SaqibAltafCh) reported
@SkyHelpTeam Yes with no help. No engineer here yet and no services either. Blame shifted on Open Reach but the customer is the one facing issues in real sense. Much appreciate any help pls.
-
Parmjit Sander
(@SanderParmjit) reported
@SkyHelpTeam @dawn308 I live in B71 mine still not working
-
Claire Carruthers
(@Nynaeve2k) reported
@SkyHelpTeam Yes. We’ve rebooted the broadband twice & I’ve done the tests. It works for a while and then just drops off intermittently. It’s not off for long, but when you work from home & rely on Teams & access to network drives, it can happen at really inconvenient times.
-
Paul Hedges
(@PaulFGR_WBA) reported
@SkyHelpTeam Instead of trying to get new customers how about update/ fix the net for customers you already got!!!
-
Yvonne mattos
(@yvonnem1010) reported
@skytv @SkyUK @SkyHelpTeam why is it so difficult to speak to a human ?? Do you have a customer service team ? Do you want my custom ?#CustomerService???
-
Jenny Chanter
(@JennyE951) reported
@SkyHelpTeam @Plusnet I see on local groups that Plusnet customers have been told that there was an incident around 9pm yesterday which fits, and that is should be fixed around 6pm, well done Plusnet!
-
Haiza Bhatti
(@th3yl0vehaizax) reported
@SkyHelpTeam @dawn308 yes i am so fix up