Sky Outage Report in Purfleet, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Woodford Green, Poplar, Newham, Waltham Forest, Basildon, Upminster, Ilford, Chingford, Dartford, Gravesend, Rainham, Coldblow, Dagenham and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Susan armstrong
(@Susanar02708336) reported
from
Poplar, England
@AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust
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mArk of the Covenant
(@markycatton) reported
from
Sutton at Hone, England
Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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Daniel Dean
(@DanielVDean) reported
from
Gravesend, England
@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@SkyUK no broadband signal in RM1 1af area of Romford why and jump long for
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Bhav
(@bhaveshpBRP) reported
from
Ilford, England
@SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Wennington
(@DavidWennington) reported
Hi @SkyHelpTeam. Pay £100+ every month for Sky Q, only to be stuck in this perpetual 'Download Failed' hell. What/When is a fix expected please?
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Pellowinho
(@Pellowe82) reported
@SkyHelpTeam Picture this. You’re paying for a service. That service doesn’t meet your expectations so you as the individual who’s being failed have to take time out to fill in a questionnaire/send an email/make a phone call/send a PM via Twitter… Would you be satisfied by this?
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tanky
(@tanky7) reported
@SkySports if football was about facts,we would all support man city or real madrid or juventus and it would be incredibly boring. (and yes i said man city just to drive manu fans mental)
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Jack
(@jack76853541) reported
@adam66Diablo @SkySports Never because it’s all about money In their filthy pockets
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David Kelleher
(@MrDavidKelleher) reported
@AdamCrafton_ God I hadn’t considered it really! I know @SkySports refused to let pubs cancel during the time there was no #PL last year.
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Brittany Tandy
(@BrittanyMx) reported
from
Felmersham, England
@SkyUK we are unable to download from Sky Atlantic.Seems to be an ongoing issue & having researched it on forums we are not the only ones.We pay a lot of money for Sky & we can’t watch what we are paying for! Please advise
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sophie 👄
(@smudgeit123) reported
@AngelaD99875702 @SkyHelpTeam It's been an ongoing problem for a month nearly they are "trying" to fix it only affects Bt ISP and sister companies ie EE ect .. also don't full factory reset it doesn't work and u loose everything for nothing 🙃
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Phill Barwise
(@PhillBarwise) reported
@SkyHelpTeam Sky glass not working. Only had 3 weeks. Called and spoke to ‘Rob.’ Said he needed to contact someone higher and promised a call back before 9pm when he finished. No call. So I’m left with no TV, and no idea what to do.
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Matt Piper
(@MattPip84893704) reported
@SkyHelpTeam Consistently horrific broadband speeds. Numerous Openreach visits. No one seems to be getting this sorted. Shocking customer service.
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Alec Butcher
(@butcherboosh) reported
@SkySports What about the high cost of hosting, will FIFA help out? What about player burn out? Clubs paying players salaries getting injured player back every 2 years. Fans losing passion and not being able to afford to travel around the world every 2 years.