Sky

Sky Outage Report in Purfleet, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 12/28/2025 06:35

December 28: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Dartford, Dagenham, Newham, Blackheath, Billericay, Basildon, Chingford, Orpington, Ilford, Swanley, Poplar, Barking, Waltham Forest and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomDartford TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • The_L_I_AM Liam Hodge (@The_L_I_AM) reported from Poplar, England

    @SkyHelpTeam Internet connection not working in East London.

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • WoWnut 🐍 𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸 🐍 (Rob) (@WoWnut) reported from Aveley, England

    @SkyHelpTeam Every night this week the broadband has gone down just after midnight this week in the RM15 area. What the hell is going on?

  • _ManofKent_ Man of Kent (@_ManofKent_) reported from Horndon on the Hill, England

    @SkyHelpTeam any idea how much longer the outage in SS17 is going to be. Been most of day already and caused significant issues for my wife’s business unable to work from home.

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • Arsene__Knows A〽️ar (@Arsene__Knows) reported from Stratford, England

    Anyone else having Sky broadband issues? @SkyHelpTeam

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @SkyHelpTeam For the past 4 days now I’ve been having issues with my broadband! Do you have any idea what might be going on? Thanks.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    So @SkySports are already building their agenda with “will we be going through the Kane saga again in January” ffs @Arsenal are **** so far but you have a hard on about @SpursOfficial !! #COYS

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • purplepenguin81 Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Stop it! You don't care! Yr product is faulty. I have tried the steps, phonecalls, new equipment and had people in but it is still rubbish. Used to be excellent but passed 7months has been awful. There is obviously a problem in the area! Stop blaming customers and fix it!

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England

    @SkySports gutted West Ham won... Pundits standing around saying we should never have had a penalty. #WHUFC

  • leipperm m (@leipperm) reported from Ilford, England

    @SkyHelpTeam @BennettKealey You appear to have an issue with your DNS server. I develop software for a company and all our users who use sky can't access our site.

  • Thms3075 Theresa (@Thms3075) reported from Grays, England

    @SkySportsGolf @SkySports is it me or is anyone else getting sound issues and the odd flickering screen watching at the moment? #TheOpen

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • iamukeny iam keny (@iamukeny) reported

    Ousmane Dembele: Barcelona tell winger he will be sold in January after turning down new contract via @SkySports #Transfers

  • heatherambrosia heather (@heatherambrosia) reported

    @SkyHelpTeam So what does this mean, we’re supposed to wait until someone on our street moves away and we can take over their slot in the “cabinet”? Or do we have to cancel our order and go with another provider instead??

  • EuanFarmer Euan Farmer (@EuanFarmer) reported

    @aladdinsane1966 @SkySports Every team has them but you're known world wide for being horrible fans.

  • Rachael14536878 Rachael (@Rachael14536878) reported

    @SkyHelpTeam They can't help as I don't have the account password so I am now stuck with no Internet for the 2nd day. Absolutely furious.... How can this happen, all online systems are saying there are no issues when there clearly are

  • aspmeister Steve Aspinall (@aspmeister) reported

    @SkyHelpTeam is there an issue with the TV guide on #skyglass for the past few days mine has large blank spaces on various channel listings.

  • sweeneyholms05 Stevie (@sweeneyholms05) reported

    @SkyHelpTeam still having a poor and slow response to all app feeds and internet searches everything is slow and sometimes not loading at all. Have you tried switching your service off and back on again since the complete outage Monday Night ?

  • annie60uk Anniecollier (@annie60uk) reported

    @SkyHelpTeam is sky Broadband running slow to Blackpool Fy areas

  • kmason7i KΛI (@kmason7i) reported

    @Transferzone00 @SkySports spurs worst nightmare

  • ashtonkooltchxr Ash (@ashtonkooltchxr) reported

    @SkyUK are the WORST in customer care and being able to contact honestly I’m having a stroke from stress sksksksk

  • KrisBaconology Kris (@KrisBaconology) reported

    @SkyHelpTeam hi, I just switched from sky q to sky glass and now it says I’m no longer a sky vip! The sky glass is really glitchy- beginning to regret the switch tbh. Could someone help please.