Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Waltham Forest, Gravesend, Billericay, Newham, Chigwell, Dagenham, Grays, Woodford Green, Basildon, Romford, Bexleyheath, Erith, Orpington and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
TV | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
TV | |
| Waltham Forest |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@gazmatik @SkyUK Can't watch @SkyNews so I have no idea what you are talking about. Thanks for your input however, if you can send someone to fix the sky box then I'll buy them a beer.🍺
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Mat Thompson
(@Mat_Thompson) reported
from
Rochester, England
@SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam
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Ehtasham Ahmad
(@EAhmad73) reported
from
Ilford, England
@SkyHelpTeam Hi been on the phone since 9:30 but can't get any info at all been directed to go to website but can't find any link where I can get any help regarding my request... Can you please send me the link where I can get this sorted... Many thanks
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LJ
(@ldj71) reported
from
Brentwood, England
@BricklayersN17 @SkySports Yer I had that problem I went to 402 so lost the fake fan noise but couldn’t for the life of me find a way of turning on the Spurs commentary, it was somehow stuck on Man U.
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Røb Shrimptôn
(@robshrimpton) reported
from
Bromley, England
@SkyHelpTeam no sky in Orpington area - just cut out
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Renz
(@RenzCrammond) reported
from
London, England
@SkyHelpTeam how long to fix your broadband services in South East London
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Gary Glover @Home
(@GarygazzaGary) reported
from
Dartford, England
That’s the first time I’ve agreed with you in a long time👀 all tokenism for @SkySports need a top down approach the @thefa are run by a group no different then the Freemasons 🥴🥴🤣🤣 #moneytalks
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Sam Johnson
(@BigSammyJ) reported
from
London, England
@SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.
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Stuart Clark
(@StuartClark930) reported
from
London, England
@SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyUK my telephone line is broken and I can’t get through to anyone to fix this. I have checked all the cables it is the line coming in nothing internal. Is there an email or contact number so I can speak to someone
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
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Alison Rogers
(@AlyPallie) reported
from
London, England
@Benb111 @SkyUK It was such bad timing. Son doing exams
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Matt Burton-Bowen
(@mattybb13) reported
from
Eltham, England
@SkyUK hey, appreciate you're busy and helping specific groups but I have a problem that can't be fixed online(or can't find a fix) new sign up, but I have a very old sky id. Can't add new account details to existing sky id. Only have one email account to create a sky id
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Nicola Louise Rowe
(@NicolaLRowe) reported
from
Bexleyheath, England
@SkyHelpTeam The telephone number doesn’t connect to a person, it’s a recording telling me to check my connection. I need Sky to contact OpenReach so an engineer can fix this
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Oliver Feldwick
(@felderston) reported
from
London, England
@SkyHelpTeam It says no known issues but I just got a text saying there were issues
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Tev
(@der_tee_) reported
from
London, England
The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam
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Barbara Mercer
(@BarbaraMercer76) reported
from
Bromley, England
@SkyUK as a customer of Sky of 10 years.. if you continue to support The Sun then I have to consider taking my custom elsewhere. We cannot normalise domestic violence. #dontbuythesun #domesticviolence
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James
(@JamesHow8) reported
from
London, England
@SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kimberley clipston
(@kimclip) reported
@Shaprice_ @SkyHelpTeam It like they don’t know their arse from their elbow. If they have a time frame I don’t think it would be much of an issue for people but have nothing back other than **** reply like that make it more frustrating
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Dr Natalie Cureton 💙
(@Natalie_Cureton) reported
@SkyHelpTeam I need an actual answer on how long it will take to fix. I need to organise my working arrangements based on when it will be fixed. According to the service checker it says a couple hours, but it went out yday afternoon so it’s already way over a couple hours
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Travelling Sam
(@TravellingSam87) reported
@SkyHelpTeam nearly 24 hours without Internet in thrapston northants now. You guys have had numerous complaints and not provided a single update with whats wrong, or what's happening, or when it's going to be fixed! Please don't comment the link to the help page, its an outage.
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kimberley clipston
(@kimclip) reported
@Shaprice_ @SkyHelpTeam I think it disgusting that sky still haven’t said anything regarding an update.I live in rothwell and I’ve spoke to a few people and it seem to be effecting everyone but they are blaming bt but other company internet are working it just sky. They need to fix it
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BillTHFC
(@Biga811) reported
@moura_that @Monty_Official_ @SkySports It’s pathetic, every time Arsenal wanna sign someone it gets reported that we want him just to make Arsenal fans feel like he’s chosen them over us when truth is spurs never even had an interest.
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Mrs P 🌸
(@Shaprice_) reported
@SkyHelpTeam Why isn’t Sky keeping us all up to date? No direct contact or update from #skybroadband at all. It’s simply not good enough. No timescales at all - poor customer service
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CarrieO
(@clolver) reported
@SkyHelpTeam @Natalie_Cureton Why can no one tell us what the problem actually is? And why does no other internet provider in the area have this issue?
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Hasbulla The Sigma Male 🇮🇪
(@ProgressGoBrr) reported
@ProFootballTalk @PFTLiveShow @SkySports Winston Churchill is a bad reflection of the U.K. use someone else.
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tocoldto
(@tocoldto) reported
@SkyUK whats happening in Northamptonshire, no #skybroadband for bloody hours!!! But you'll still take our money for this pants service that we can't use
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Rusty McOros
(@Rusty_McOros) reported
@SkySportsBoxing @SkySports No problem with Saudi Arabia suddenly, hey Sky? Cos you’re in the mix for some cash? Laughable hypocrisy.