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Sky Outage Report in Purfleet, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 03/01/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Brentwood, Ilford, Bromley, Rochester, Waltham Forest, Barking, Gravesend, Basildon, Erith, Romford, Newham, Orpington, Dagenham and Poplar.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • Moley1985 Christopher John (@Moley1985) reported from Billericay, England

    @SkyHelpTeam hello. What's the number for your help team and what hours are they avaliable today / tomorrow?

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • Thms3075 Theresa (@Thms3075) reported from Grays, England

    @SkySportsGolf @SkySports is it me or is anyone else getting sound issues and the odd flickering screen watching at the moment? #TheOpen

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • _ManofKent_ Man of Kent (@_ManofKent_) reported from Horndon on the Hill, England

    @SkyHelpTeam any idea how much longer the outage in SS17 is going to be. Been most of day already and caused significant issues for my wife’s business unable to work from home.

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • silverthorn2151 Chris Whitehead (@silverthorn2151) reported from Walthamstow, England

    @SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • purplepenguin81 Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Stop it! You don't care! Yr product is faulty. I have tried the steps, phonecalls, new equipment and had people in but it is still rubbish. Used to be excellent but passed 7months has been awful. There is obviously a problem in the area! Stop blaming customers and fix it!

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @SkyHelpTeam For the past 4 days now I’ve been having issues with my broadband! Do you have any idea what might be going on? Thanks.

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • purplepenguin81 Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @leonagraham @thesturge @SkyHelpTeam are just as bad. Randomly throughout the day cuts off my meetings online and TV but app says all is OK. Trying to blame the customer and not take responsibility for their shoddy service.

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • The_L_I_AM Liam Hodge (@The_L_I_AM) reported from Poplar, England

    @SkyHelpTeam Internet connection not working in East London.

  • Arsene__Knows A〽️ar (@Arsene__Knows) reported from Stratford, England

    Anyone else having Sky broadband issues? @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jcbarty Ivanidea (@jcbarty) reported

    @SkyHelpTeam Thanks. I know all that. I have just spent 20 minutes going through the reset process and it’s working again. Why does it keep happening? Before this new router it was rarely if ever a problem. Now it happens too often for me to complain every time on Twitter.

  • sara_hurn Sara Hurn (@sara_hurn) reported

    @SkyHelpTeam It would be really helpful if you could just give me the number. I’ve done the test which tells me sky is having problems and to try later. I’ve tried the contact us section which just takes me back to testing my line, then I go round in the same circle again.

  • kbuckley87 kevin buckley (@kbuckley87) reported

    @SkyHelpTeam Yep a long time ago when preregister first started and im still yet to receive a code! Your customer services centre is awful since it’s been moved and no one is helping me

  • Jme_67 Jamie G 🍀 (@Jme_67) reported

    @SkySports Understood it was a terrible performance from Spurs, but to have a go at Mura, the champions of Slovenia, saying a non league team should beat them is the typical arrogant English mentality.

  • Dadders Peter Dadswell (@Dadders) reported

    @rkhargreaves @SkySports Thankfully there's a number of worthy candidates for that title. What Raducanu did was historic - as in never having been done before in the history of tennis in the open era. Laura Kenny CBE & Charlotte Dujardin CBE have won plenty of accolades, don't begrudge Raducanu this one

  • rsmck Ross McKillop  (@rsmck) reported

    @SkyHelpTeam Some time. But the solution to people complaining about the pause bar (which was also an issue) is removing the pause bar or blanking the screen NOT making the entire screen the same as the pause bar so instead of degrading one line you permanently etch your logo into it!

  • CarolineBoveyRD Caroline Bovey BEM 🏳️‍🌈 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineBoveyRD) reported

    @SkyHelpTeam continual problem over last 2-3 weeks with outage in Cardiff CF23. Lots of colleague and contacts c/o same -help please. Trying to wfh to stay covid safe. This makes it impossible.

  • andrewhdonohoe Andrew Donohoe (@andrewhdonohoe) reported

    @BrokenLizard22 @SkySports Tier 2 sides will benefit massively, where Tier 1 sides may have capped a player to hold them down, but then never called them up again. They can now play for the country who they've ties to, and who actually wants them

  • alice_may18 Alice Smith (@alice_may18) reported

    @SkyHelpTeam On the link there isn’t an option for broadband not working? It isn’t slow, it’s not working at all.

  • leepyke1 lmp (@leepyke1) reported

    @shez_dictates @SkySports I dont read papers to much crap and hype for overpaid young sportspeople