Sky Outage Report in Purfleet, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: Ilford, London, Basildon, Sidcup, Poplar, Grays, Woodford Green, Welling, Gravesend, Billericay, Stanford-le-Hope, Dagenham, Waltham Forest, Newham and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Basildon |
Phone |
Community Discussion
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Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@SkyUK no broadband signal in RM1 1af area of Romford why and jump long for
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Susan armstrong
(@Susanar02708336) reported
from
Poplar, England
@AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Leon #GlazersOut
(@UtdLeon_) reported
@SkySports We should of accepted he’s not gonna play anyway **** sake ole doesn’t like him
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Hoooo-on-earth🦉
(@squeak_on_earth) reported
@SkyHelpTeam Carmarthenshire area sky not working. Such a pain! My employer insists I switch broadband company, which I am seriously considering.
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Jay
(@JimiItsagas7t5) reported
@SkyHelpTeam Jeez, my broadband Been down since last night, when can we expect to use it again, I'm having really bad problems with it lately, speeds slowed or not working, it's pretty important to let your customers know when it will be back on approximately
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Andy Tucker
(@4ndytucker) reported
@SkyHelpTeam @TomRinaldi It's more than an inconvenience. My Internet is a must for remote working. You are costing me money while charging me for a service I am not getting. No Internet since last night 7pm. It came back up for around 30 minutes this morning.... worst ISP ever!
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Starblood
(@5tarblood) reported
@SkyHelpTeam Could I get an update on the broadband situation please? I appreciate you're working hard - but what is the current root cause? And estimated service recovery time? Causing a lot of inconvenience.
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Kayleigh Healy
(@KayleighHealy1) reported
Pay so much money each month for #sky & the internet’s been down for almost 24 hours. Brilliant when you work from home! @SkyHelpTeam @skytv
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BitMatrix
(@Mike73183807) reported
@SkyUK People working from home and the WiFi is down constantly you incompetent idiots
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bilbo
(@ChaseMbbsMbchb) reported
@SkyHelpTeam Ah I see I t doesn’t say what the problem is or when it will be fixed in with virgin media and they give you a repair time estimate Thank you for your help fingers crossed I don’t have to have 5 people working from my house hahaha
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Paul knight
(@KnightPaul) reported
@SkyHelpTeam Still no service. What is the issue? And giving me mobile data doesn't help, how about a discount on the bill??
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Samuel Robert
(@SamuelRobertW) reported
@SkyHelpTeam as the internet has been so **** for almost 24 hours. Do we pay a day less for the **** service.