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Sky outages and service status in Purfleet, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Purfleet, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 9, 1:11 PM GMT+1.
  • 48% Internet (48%)
  • 33% Wi-fi (33%)
  • 9% Total Blackout (9%)
  • 7% TV (7%)
  • 4% Phone (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Gravesend, Orpington, Dartford, Ilford, Newham, Waltham Forest, Grays, Bexleyheath, Woodford Green, Walthamstow, Dagenham, Barking, Romford, Rochester, and Poplar.

CityProblem TypeReport Time
Gravesend Wi-fi 6 hours ago
Orpington Total Blackout 20 hours ago
Dartford TV 1 day ago
Ilford Internet 3 days ago
Newham Wi-fi 4 days ago
Orpington Wi-fi 5 days ago

Nearby cities with recent reports

Orpington

2 recent signals

20 hours ago
Ilford

2 recent signals

3 days ago
Newham

2 recent signals

4 days ago
Gravesend

1 recent signals

6 hours ago
Dartford

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.

  • ABull20151123
    ABull (@ABull20151123) reported from East Ham, England

    @SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.

  • leipperm
    m (@leipperm) reported from Ilford, England

    @SkyHelpTeam @BennettKealey You appear to have an issue with your DNS server. I develop software for a company and all our users who use sky can't access our site.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • purplepenguin81
    Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @leonagraham @thesturge @SkyHelpTeam are just as bad. Randomly throughout the day cuts off my meetings online and TV but app says all is OK. Trying to blame the customer and not take responsibility for their shoddy service.

  • sparkygal1234
    sparky (@sparkygal1234) reported from Brentwood, England

    @SkyHelpTeam any known wifi issues in the CM14 area, keep losing connection

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I'm on the phone to someone now. I'd like the £15 charge for something I never asked for to be refunded too.

  • CouchPotatoUK
    West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England

    @SkySports gutted West Ham won... Pundits standing around saying we should never have had a penalty. #WHUFC

  • MrJSASmith
    Mr Smith (@MrJSASmith) reported from Brentwood, England

    @SkySports the directing of the cricket this year has been notably poor...missing umpires decisions, missing run outs. Really poor.

  • RKDasgupta
    Dr Rohit K Dasgupta (@RKDasgupta) reported from East Ham, England

    @SkyHelpTeam hey is there an issue in the E16 area? No broadband.

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam I am having now serious issues with both of my sky boxes every time I put a station on then try to change to another a blank screen appears even in the recordings getting fed up now

  • GregLabour
    Greg Dash (@GregLabour) reported from Ilford, England

    @Mark_BarkingFC @UK_Gj @SkyUK E18 and down here

  • Jmariom86
    J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • LexiJane_x
    Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @SkyHelpTeam @skytv please can you help. My sky+ box hasn’t updated the time to GMT. I’ve already rebooted it but that hasn’t helped. Thanks

  • SimonPBarlow
    SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AlphamarsNeo
    Alphamars (@AlphamarsNeo) reported

    @SkySports Nobody can help Egypt at this point because FIFA gave the referee the instruction to rig the game and you expect the same FIFA to investigate the issue. Worse case suspension of the ref but they have gotten away with the scheme.

  • Joe_1mr
    Joe_1mr (@Joe_1mr) reported

    @mdfarasatali @eurofootcom @SkySports And everyone pointed out that was bad business and absolutely the wrong transfer strategy lol. Hence our new signings under INEOS havent been above 175k a week, literally half that

  • larraine1
    larraine mullen 💙 (@larraine1) reported

    @SkyUK just phoned about my internet keep going off especially during the football, problem getting sorted and was given a Tesco voucher. But where is it haven’t received it yet how long does this take to arrive?

  • MattElungat
    Denis Matt Elungat (@MattElungat) reported

    @Ajurawalo2 @SkySports Never a foul

  • JamieCorr2273
    Jamie Parker (@JamieCorr2273) reported

    @SkySports Oh just **** off! We don’t wanna watch this utter garbage

  • fred_barwell
    Frederick Barwell (@fred_barwell) reported

    @SkySports The world cup is a fix it always has been

  • Rooaahmufc
    ruaUTFR (@Rooaahmufc) reported

    @eurofootcom @SkySports Well *******. There was me thinking he was excited by their project of not finishing 17th again. Shocked

  • DarthSpaceVader
    ForceMetal (@DarthSpaceVader) reported

    @fred_barwell @SkySports And yet they went 2 nil down

  • Newtons_Laws
    Newton's Laws (@Newtons_Laws) reported

    Why the abysmal streaming to devices now @SkyUK? Why such ugly transitions between program segments #SkyUK Why the stalling right at a transition or segue in the same program segment? Why do you cut your own promotion off before it’s completed. It’s very poor; a bad experience for those streaming on devices.

  • J0PACH
    Jon (@J0PACH) reported

    @SkyHelpTeam the customer support in resolving my issue has been absolutely abysmal, next step is to cancel my subscription