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Sky outages and service status in Purfleet, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purfleet, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 21, 8:25 PM GMT+1.
  • 39% Internet (39%)
  • 38% Wi-fi (38%)
  • 16% TV (16%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Dartford, Ilford, Newham, Basildon, Erith, Welling, Dagenham, Waltham Forest, Billericay, Poplar, Rochester, Orpington, Woolwich, Chigwell, and Plaistow.

CityProblem TypeReport Time
Dartford Wi-fi 17 hours ago
Ilford Wi-fi 1 day ago
Ilford TV 2 days ago
Ilford Wi-fi 3 days ago
Newham Internet 5 days ago
Basildon TV 6 days ago

Nearby cities with recent reports

Newham

5 recent signals

5 days ago
Ilford

3 recent signals

1 day ago
Erith

3 recent signals

6 days ago
Dagenham

2 recent signals

7 days ago
Dartford

1 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • Wildster180774
    Leyton Wylde (@Wildster180774) reported from Crayford, England

    @SkyHelpTeam cmon itv2hd again not working, why can't you get this fixed? I'm paying for something you're not delivering

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.

  • DannyLew89
    Danny 3.0 (@DannyLew89) reported from Romford, England

    @SkyHelpTeam Hello. I've been a customer for over 2 years. I was paying £47 a month for broadband and TV, then it went up to £54. I've just checked my account and my bill is due to go up to £66 in Nov and Dec. Why is there such a huge increase? Please could you look into this.

  • nikkirolfe
    Nikki Rolfe (@nikkirolfe) reported from Rochester, England

    @SkyHelpTeam Hi, any issues reported with broadband in ME2 are of Kent please ? Had issues with dropping out constantly for the last 2 days. Website service checker says no issues with service/devices or router ? Thanks

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam can you help please when watching any channel on mini box every now and again the channel cuts out and the message reads issue regarding connection between mini box and Sky Q box any ideas

  • SimonPBarlow
    SPB (@SimonPBarlow) reported from Bromley, England

    @SkyHelpTeam seem to be issues with #matchchoice on the red button - the stream is blurred #rufc

  • AussieHarj
    Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    @snellcj @SkySports The Hill/Schumacher rivalry was great and no silly tribalism from fans. The decline started with engine revs being capped and then constant money saving measures that made the larger teams entrenched into their current positions. Jordan 1997 would never happen today

  • sparkygal1234
    sparky (@sparkygal1234) reported from Brentwood, England

    @SkyHelpTeam any known wifi issues in the CM14 area, keep losing connection

  • helen0107
    Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • Kentishhomer
    Colin Holt (@Kentishhomer) reported from Dartford, England

    @SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now

  • Arsene__Knows
    A〽️ar (@Arsene__Knows) reported from Stratford, England

    Anyone else having Sky broadband issues? @SkyHelpTeam

  • Dremora
    Kirill Korolyov (@Dremora) reported from Poplar, England

    When you’re on support 24/7 for a week, but your ISP is too poor to hire enough people to resolve issues at night. Or even provide internet connection at night at all. @SkyHelpTeam

  • purplepenguin81
    Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • midwifehippie
    Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • DaniGabrielle94
    Dani Minutola 🌈 (@DaniGabrielle94) reported from Poplar, England

    Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband

  • anjua01
    Anju (Harmit) Ahluwalia BEM (@anjua01) reported from Walthamstow, England

    @EE disgusting customer service after 20 years of paying for a service . Go with @SkyUK for mobile phone needs as my husband got great customer service . I will be leaving EE after 20+ years

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NorthBankNadim
    North Bank Nadim (@NorthBankNadim) reported

    What ******** is this nonsense? There are 6 games to go. Embarrassing from @premierleague and no doubt @skysports.

  • ARH1902
    Tony (@ARH1902) reported

    Mosquera needs taking off for White. Too much success for Doku down the left. #ARSMCI #SkySports

  • Jay3Pj
    Paul Jay (@Jay3Pj) reported

    @TheRealJamieKay Zero sympathy with Neville. He should never have been allowed to continue working for @SkySports

  • Bajaprafa89
    Kinyua Baja (@Bajaprafa89) reported

    @LDNFootbalI @SkySports Was awful while it lasted. Get in JT!

  • DuruOzii
    Duru | Data Analytics (@DuruOzii) reported

    @SkySports It ain't even about the players or support He's not at the level of a coaching job at a team like chelsea

  • logiclmillenial
    Ravi Ranjan (@logiclmillenial) reported

    @Chels_HQ @SkySports This is such a poor comment from him. Game after game he makes the same error. These players have been outrun by every single PL team this season. What a privileged weakling.

  • sed13949
    SED (@sed13949) reported

    @henrywinter I'm actually shocked at the bad quality of your analysis, week in week out. Literally SkySports level. Aren't you supposed to be a decent johrnalist with quality insight?

  • chelssy506
    Chelssy506 (@chelssy506) reported

    @Chels_HQ @SkySports They are part of our biggest problem too, don’t scape goat them

  • lee71uk
    Art Modal (@lee71uk) reported

    @ColeUnited7 @ForFarkesSakeV2 @SkySports Don’t even support Leeds but ok 👍🏻

  • Coal004
    G.coal💙💯 (@Coal004) reported

    @Blue_Footy @SkySports Who’s this idiot ?