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Sky outages and service status in Purfleet, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Purfleet, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 21, 8:25 PM GMT+1.
  • 39% Internet (39%)
  • 38% Wi-fi (38%)
  • 16% TV (16%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Dartford, Ilford, Newham, Basildon, Erith, Welling, Dagenham, Waltham Forest, Billericay, Poplar, Rochester, Orpington, Woolwich, Chigwell, and Plaistow.

CityProblem TypeReport Time
Dartford Wi-fi 2 hours ago
Ilford Wi-fi 10 hours ago
Ilford TV 24 hours ago
Ilford Wi-fi 2 days ago
Newham Internet 5 days ago
Basildon TV 5 days ago

Nearby cities with recent reports

Newham

5 recent signals

5 days ago
Ilford

3 recent signals

10 hours ago
Erith

3 recent signals

5 days ago
Dagenham

2 recent signals

6 days ago
Dartford

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam I am really angry now I have been waiting since 10 to get a call from your sales team to sort out my SkyGlass query which I ordered on the 18th not good enough I’ve been a sky customer for over 21 years

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • CouchPotatoUK
    West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England

    @SkySports gutted West Ham won... Pundits standing around saying we should never have had a penalty. #WHUFC

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • Wildster180774
    Leyton Wylde (@Wildster180774) reported from Erith, England

    @SkyHelpTeam what's the phone number to cancel my subscription? Bill has gone up £10 from last month and future payment from July another £10, will take it to £100pm, don't even have sports or cinema. I received NO letter about these price hikes

  • Skins2002
    Simon Skinner (@Skins2002) reported from Romford, England

    @SkyHelpTeam These are the tests I’ve done a million times and always says there is a connection problem and to call sky. I’ve spent most of the last 24 hours on the phone to sky and sick of it

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam hi I have issues with my mini box every station is saying technical fault any answers

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam do you have issues in sm6 with broadband

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • midwifehippie
    Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • AussieHarj
    Have you met Harj? (@AussieHarj) reported from Walthamstow, England

    @snellcj @SkySports The Hill/Schumacher rivalry was great and no silly tribalism from fans. The decline started with engine revs being capped and then constant money saving measures that made the larger teams entrenched into their current positions. Jordan 1997 would never happen today

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace

  • Jmariom86
    J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • hodadr
    Ade H (@hodadr) reported from East Ham, England

    @skytv @SkyUK any reason the satellite signal is down? NYE bad timing for a technical fault! @SkyHelpTeam

  • kim__dale
    kim (@kim__dale) reported from Ilford, England

    @SkyHelpTeam had intermittent internet all day now down completely? Tried restarting router but no luck? Is there an outage in Ig6 area?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • justme31468
    me (@justme31468) reported

    @Blue_Footy @SkySports If losing gets this idiot gone so be it but if that means they will only hire another moron whats the point go grow some ***** and hire elite like jose

  • BazzoniDrummer
    Michael Bazzoni (@BazzoniDrummer) reported

    Ashton played for West Ham so of course he thinks we’re going down. Carragher is wrong about most things these days. Honestly Skysports are becoming a joke with their pundits and commentators.

  • ImogenSolene
    imogen solene carrington (@ImogenSolene) reported

    @SkySports Media directing public opinion as usual. One Arsenal incident = massive headline. We know the game, but the real question is: Why do you hate Arsenal?

  • SimonJu50517145
    simonjuma28@gmail.com (@SimonJu50517145) reported

    @Blue_Footy @SkySports Our problem is the coach. Liam is a useless coach with zero clean sheet

  • chelssy506
    Chelssy506 (@chelssy506) reported

    @Chels_HQ @SkySports They are part of our biggest problem too, don’t scape goat them

  • yapperfixations
    coco (@yapperfixations) reported

    i’m allowing this comparison but let’s be clear lewis would NEVER do a skysports documentary about this 😭😭😭

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this reason, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • Ryanma_b
    Jesse Donalbain (@Ryanma_b) reported

    @w11merchant @SkySports He never said that

  • FlyEmiratesDnl
    Life is beautiful 🙃😉 (@FlyEmiratesDnl) reported

    Skysports… Absolute pieces of ****.

  • Pompeytucks
    John Tucker (@Pompeytucks) reported

    @SkySports Your Sky+ service is a joke constant freezing and having to restart!