Sky

Sky Outage Report in Purfleet, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 12/08/2025 19:00

December 08: Problems at Sky

Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: Poplar, London, Rochester, Ilford, Brentwood, Gravesend, Chingford, Newham, Dagenham, Woodford Green, Waltham Forest, Basildon, Upminster, Dartford and Rainham.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar TV
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • jonHarr79015439 jon Harris (@jonHarr79015439) reported from Romford, England

    @SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    @SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Crayford, England

    So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!

  • adennab adriana ennab (@adennab) reported from Poplar, England

    @SkyHelpTeam I hve been a customer 4 20+ years. I had the worst experience of any service provider! RUDE & unhelpful-cancelled my contract!

  • AlexDimech Alex Dimech (@AlexDimech) reported from East Ham, England

    Another game @SkySports hyped up with all this “10 past 2” bullshit and another shit game to add to their collection

  • wildy412 Martin (@wildy412) reported from Sutton at Hone, England

    @SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter

  • adennab adriana ennab (@adennab) reported from Poplar, England

    @SkyHelpTeam I am told they contract out engineers so it's not their fault or problem if they don't do their job! Outrageous!!!!!!

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice

  • PauloDisco Paulo (@PauloDisco) reported from Stratford, England

    @LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌

  • AlfieHM A_Hughes-Martin (@AlfieHM) reported from Crayford, England

    @SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID

  • Al020391 Al (@Al020391) reported from Poplar, England

    @SkyHelpTeam internet down e3

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!

  • devils50 Simon Devlin (@devils50) reported from Poplar, England

    So this is the worst Super Sunday ever. Thanks @SkySports

  • bronzefish Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!

  • Al020391 Al (@Al020391) reported from Poplar, England

    @SkyHelpTeam Thank you but we cannot check because I don’t know the details to login because the I am a tenant I am not the owner

  • chrstphrcp mmpfb (@chrstphrcp) reported from Bromley, England

    @SkyHelpTeam is internet down in SE20. Have no connection this morning

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @SkySportsWWE @SkySports sound issues on Smackdown feed.

  • konradc12 KonradCy (@konradc12) reported from Bexleyheath, England

    @SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Trimixed a (@Trimixed) reported

    @SkyHelpTeam Thats the best answer you can give? No change to your setup no advice, just a link to you delete? Pathetic. This is sky 2022 folks, a cooperate company who gives F*ck all about how you are as a customer.

  • KerryTatum Kerry Tatum (@KerryTatum) reported

    @SkyHelpTeam No signal on some channels but working on others. Please help

  • collinsenabu Collins Enabu (@collinsenabu) reported

    @ArsenalBuzzCom @SkySports As an Arsenal, I was so proud he took him off. He was brilliant I was worried Hernandez was going to injure him and that would have been bad for Arsenal.

  • HallSuzyj Suzy Hall (@HallSuzyj) reported

    @SkyHelpTeam hello, why is it so hard to cancel my subscription?🤔. I'm in a never ending loop of links, shall I cancel the DD and see how long it takes you to contact me? Thanks

  • froblematichild froblematichild (@froblematichild) reported

    @KyazzeJibril @SkySports That was the worst decision I have ever seen a coach took Your best attacking player? When you needed a win? It’s not like he was slowing down or showing weakness

  • Hender_tweets Claire (@Hender_tweets) reported

    @SkyUK charging your customers for something they are able to do at the moment is beyond poor customer service, especially when most of us are locked into contracts with sky glass now.

  • Denchasketch David (@Denchasketch) reported

    @SkyHelpTeam No. The lights don't change when the internet goes down

  • silk_london Mr Silk (@silk_london) reported

    @SkyHelpTeam my sky q box is not downloading any content like movies or catch up.. is sky down as usual??

  • tsmith1873 Tony Smith ↗️ (@tsmith1873) reported

    @ZoeMitchell @EE @SkyHelpTeam I'm about 25 yrs with orange/ee. For the most they have been good. Just the last few months been losing calls and having zero signal

  • willowstamford Jessica (@willowstamford) reported

    @SkyHelpTeam usually fantastic service but this past week has been terrible. Is there an issue in the OL4 area, Oldham? Thanks