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Sky outages and service status in Purfleet, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 24 outage signals in the last 24 hours around Purfleet, including 24 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 14, 2:06 AM GMT+1.
  • 39% Internet (39%)
  • 28% Wi-fi (28%)
  • 13% Phone (13%)
  • 12% TV (12%)
  • 7% Total Blackout (7%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Swanley, Ilford, Romford, Waltham Forest, Bromley, Gravesend, Orpington, Woolwich, Newham, Dartford, Walthamstow, Halstead, Beckenham, Dagenham, and Grays.

CityProblem TypeReport Time
Swanley Phone 4 hours ago
Ilford Wi-fi 5 hours ago
Romford Internet 7 hours ago
Swanley Phone 8 hours ago
Swanley Phone 8 hours ago
Waltham Forest Phone 8 hours ago

Nearby cities with recent reports

Dartford

6 recent signals

10 hours ago
Waltham Forest

5 recent signals

8 hours ago
Gravesend

4 recent signals

9 hours ago
Swanley

3 recent signals

4 hours ago
Ilford

3 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • Moley1985
    Christopher John (@Moley1985) reported from Billericay, England

    @SkyHelpTeam hello. What's the number for your help team and what hours are they avaliable today / tomorrow?

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam I am having now serious issues with both of my sky boxes every time I put a station on then try to change to another a blank screen appears even in the recordings getting fed up now

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.

  • shaney9ss
    ⚒Shane WHU Slaven #GSBOUT ⚒ (@shaney9ss) reported from Basildon, England

    @SkySports None of that ****

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • ABull20151123
    ABull (@ABull20151123) reported from East Ham, England

    @SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.

  • CouchPotatoUK
    West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England

    @SkySports gutted West Ham won... Pundits standing around saying we should never have had a penalty. #WHUFC

  • KingYamel
    Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I'm on the phone to someone now. I'd like the £15 charge for something I never asked for to be refunded too.

  • Bigglesdaf
    Andrew 🇺🇦 (@Bigglesdaf) reported from East Ham, England

    After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam

  • CouchPotatoUK
    Wesley da Hammer ⚒️ (@CouchPotatoUK) reported from Romford, England

    @SkySports I know there is a lot of money involved, but this just stinks of "poor loser" from Hamilton.

  • hodadr
    Ade H (@hodadr) reported from East Ham, England

    @skytv @SkyUK any reason the satellite signal is down? NYE bad timing for a technical fault! @SkyHelpTeam

  • LexiJane_x
    Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @SkyHelpTeam @skytv please can you help. My sky+ box hasn’t updated the time to GMT. I’ve already rebooted it but that hasn’t helped. Thanks

  • Arsene__Knows
    A〽️ar (@Arsene__Knows) reported from Stratford, England

    Anyone else having Sky broadband issues? @SkyHelpTeam

  • nunnieuk
    Paul (@nunnieuk) reported from Brentwood, England

    Has @SkySports or @btsportfootball or one of the papers approached the PGMOL or Mike Riley for an interview to discuss the inconsistency in VAR and how poor the Officials have been?

  • magical_78
    NigelH (@magical_78) reported from Bromley, England

    @SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaunfifaK
    grumpypeed (@ShaunfifaK) reported

    @SkyHelpTeam why you’re **** internet down fix you’re ******* crap

  • The__Farmster
    The__Farmster (@The__Farmster) reported

    @SkyUK your mobile service is crap

  • sexy_betty_boop
    Christine Caulfield (@sexy_betty_boop) reported

    @SkyHelpTeam whats going on noone in my family can make calls even with WiFi on. Please fix this

  • zameerali4
    Zameer Ali (@zameerali4) reported

    @SkyHelpTeam @SkyUK please can you sort the network out, phones not working and neither can I make any calls. Seems likely global issue but I can’t go to work without it. I can’t even ring customer services as not allowing to make any calls

  • mikedeeble
    Mike Deeble (@mikedeeble) reported

    @SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service

  • claire_share
    claire share (@claire_share) reported

    @cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.

  • Emina_ibrahim
    Emine Ibrahim (@Emina_ibrahim) reported

    @niiciidee @BullThe384402 @SkyHelpTeam My elderly mum’s mobile is also not working for incoming and outgoing calls

  • cobalpablo7
    cobalpablo (@cobalpablo7) reported

    @SkySports Pay up you never come back to my player again

  • jeanniejuno
    Jeannie 🇬🇧💚🩶💜🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeanniejuno) reported

    @SkyHelpTeam Tried all that - no responses!! Why do we pay so much money a month for such a shoddy service!!!

  • IBoyd1966
    Ted (@IBoyd1966) reported

    @FabrizioRfanss @SkySports Thank **** .. This has to be some kind of joke.. honestly to **** get those useless Chuckle Brothers Thelwell and Purdy out our club with these Championship jobbers. We’ve already got Naderi if we want a striker that can’t score goals.