Sky Outage Report in Purfleet, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Waltham Forest, Newham, Poplar, Brentwood, Ilford, Bromley, Rochester, Barking, Gravesend, Basildon, Erith, Romford, Orpington and Dagenham.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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Priscilla john
(@Prissyjoh110) reported
from
East Ham, England
@SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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MR DAX
(@HussDax) reported
from
Ilford, England
@rossilampant @VialliChelseaFC @SkySports The way we pressed the other day against Spurs would never happen with CR in the team. Yes he would score goals but at what cost?
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neil 🍊
(@oringepil) reported
from
Swanley, England
@SkySports Garbage press
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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ABull
(@ABull20151123) reported
from
East Ham, England
@SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.
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Leyton Wylde
(@Wildster180774) reported
from
Crayford, England
@SkyHelpTeam cmon itv2hd again not working, why can't you get this fixed? I'm paying for something you're not delivering
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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Mr Smith
(@MrJSASmith) reported
from
Brentwood, England
@SkySports the directing of the cricket this year has been notably poor...missing umpires decisions, missing run outs. Really poor.
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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Justin Leeper だよ！
(@JustinLeeper_yo) reported
from
Bromley, England
1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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PG
(@PaulGrayburn) reported
from
Romford, England
@scott_gambier @premierleague @SkySports I know, it was unbearable during the game. I didn’t hang about after, I turned it straight off.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher White
(@chrisjasonwhite) reported
@A85Simon @SkyHelpTeam @SkyHelpTeam Broadband down again, second day in a row (DY10). What a joke. I spent hours on the phone yesterday being told absolute lies. This happens whenever we have heavy rain. Get it sorted!
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Sue Durose
(@Suezoid68) reported
@SkyUK Yet another email from you telling me about the wonderful rewards I can access via the MySky app. Shame it still doesn't work - if I try to access an offer I get an error saying unable to generate URL which you've known about for a while. Not good enough IMHO!
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Dan
(@DanHamm08951803) reported
@SkyHelpTeam Yes. The engineer is booked in still doesn't help the fact that I've had a day of no internet. Juat losing confidence in Sky tbf
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･ﾟ: *✧･ﾟ:* emi *:･ﾟ✧*:･ﾟ
(@alkalineemi) reported
@SkyHelpTeam it says everything is alright, but my internet is not working properly and keeps cutting out
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itsmeagain
(@itsleeagainldn) reported
@SkyHelpTeam can you help with cancelling as you guarantee a min of 3.7mbps but I've been barely receiving 1.8mbps
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Lauren Barrett-Wale
(@cupiddelauren) reported
@SkyHelpTeam no channels are working nor the playlist - there’s no issues in our area. how can I fix this, what’s going on?
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Heather
(@ukheather) reported
@SkyHelpTeam Why can't you just pass it on that people are having issues? I dm'd you
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arthurs1991
(@arthurs1991) reported
@SkyHelpTeam all I want to do is watch the world cup, but sky has other ideas. A tiny bit of wind and rain outside and I lose all signal. Might have to go back to @Virgin never had signal problems with them
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SirenHellVixen
(@SirenHellVixen) reported
My internet is very slow today. I think @SkyUK are having issues with DNS as a few people are reporting issues. I am due to stream tomorrow so may not be able to unless it gets fixed The dumb thing is their service checker is on the same server as their site which is SLOWWWW
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Stay Safe London 🇬🇧🏴
(@StaySafeLondon) reported
@SkyHelpTeam It would be much easier if you tell us all the fix for this on an open forum. That way we can sort it ourselves without everyone contacting you. Fed up of DMs that sort nothing, just directing us to another department. 🙄