Sky Outage Report in Purfleet, Borough of Thurrock, England

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Erith, Ilford, Woolwich, Newham, Chigwell, Dartford, Gravesend, Dagenham, Basildon, Romford, Waltham Forest, Coldblow, Bexleyheath, Orpington, and Poplar.

City	Problem Type	Report Time
Erith	Wi-fi	3 hours ago
Ilford	Internet	12 hours ago
Woolwich	Phone	21 hours ago
Ilford	Wi-fi	1 day ago
Newham	E-mail	1 day ago
Chigwell	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

• 
  Steve (@stevetom110) reported 49 seconds ago from Eltham, England

  @SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡

• 
  Tom (@tommyewing84) reported 1 minute ago from Gravesend, England

  @virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

• 
  Andrew Owen (@owensirons93) reported 3 minutes ago from Tilbury, England

  @SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud

• 
  ローーーレンスエヴァンス (@LawrenceEvans11) reported 5 minutes ago from Bromley, England

  @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

• 
  Jason Summers (@Jase_79) reported 7 minutes ago from East Ham, England

  Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.

• 
  Brad Wharton (@MMABrad48) reported 8 minutes ago from Swanscombe and Greenhithe, England

  @brizzbrownbaby @SkyUK IIRC when the prices go up you have a set time in which you can cancel...got to be the bill payer though.

• 
  Bex Mason (@Becsmas) reported 8 minutes ago from Eltham, England

  @SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

• 
  K (@PopMyKola) reported 9 minutes ago from Stone, England

  @SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...

• 
  eternal optimist (@dettybo) reported 12 minutes ago from Dartford, England

  @SkyHelpTeam Yup. Got an error code now that says there's a problem with connectivity. It's got to be our router, will reset that

• 
  K (@PopMyKola) reported 12 minutes ago from Stone, England

  @SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.

• 
  Vinay Chhana (@chhazeau) reported 17 minutes ago from Poplar, England

  Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

• 
  Ian ‘Steve’ Maxwell (@IanMaxy1994) reported 21 minutes ago from Billericay, England

  @SkyHelpTeam absolute joke of a service, can’t watch tv, can’t browse anything on the web unless I use my mobile data!

• 
  Bilal Mahmood (@bilal_labour) reported 30 minutes ago from Walthamstow, England

  @SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

• 
  eternal optimist (@dettybo) reported 34 minutes ago from Swanley, England

  @SkyHelpTeam The sky engineer did fix the youtube and downloading problems and we didn't have the Netflix problem when they were here, this is new

• 
  K (@PopMyKola) reported 35 minutes ago from Stone, England

  @SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.

• 
  Lori Zakariyya King (@zkthepoet) reported 41 minutes ago from Poplar, England

  I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

• 
  Chrizzy {...} 2%er (@SE7inSM6) reported 43 minutes ago from Sutton at Hone, England

  @BillyMorrisBoh @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports If the @fooballergay is #CAFC we’ll sing his name because he’s #CAFC and you can find somewhere else to watch your football if that’s a problem. Hope @CAFCofficial ban you for your attitude.

• 
  darrenhenderson9 (@DarrHenderson) reported 45 minutes ago from Eltham, England

  @PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

• 
  Cllr Andrew Schrader (@APSchrader) reported 52 minutes ago from Basildon, England

  @JadeC31 @SkyHelpTeam They v helpfully sent me a link to that same page that still has the message from 12:10 saying there's a problem. I'm afraid I have not been made privy to any special info.

• 
  Cllr Andrew Schrader (@APSchrader) reported 54 minutes ago from Basildon, England

  @SkyHelpTeam Appreciate difficulties. Would be nice to get update even if update is there's no update. ETA at fix would be better but, if there's no ETA, knowing you're working on a fix would give reassurance to those supposed to be working from home but currently unable to do anything. 😓

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karl ciccone (@karlciccone) reported 4 minutes ago

  @steeleyp_ @SkyUK Thanks for your help. I didn’t know programmes could expire. My sky q box is not connected to the internet so I don’t watch programmes that way.

• 
  Jack Mckee (@jackmckee77) reported 4 minutes ago

  @SkyHelpTeam Yes...have spoken to your team and they say openreach can't fix it before the 5th of July. Somehow I'm still receiving txts saying all is fixed when it's definitely not

• 
  Ryan Clayton (@RazClayton) reported 5 minutes ago

  @SkyHelpTeam Spoke to tech support. Can't do anything as they have to test line at new house (have to wait until I don't have internet at current house) before proving there is no ONT device (there isn't), then book an engineer. I have to have NO internet before anyone can help? #WorkFromHome

• 
  .DANNY. (@Ccfc1985) reported 5 minutes ago

  @rjb15041992 @momentumspk @SkySports The fact he creates nothing and gives the ball away an awful lot, surely jack or foden playing 90 mins every game would have created a lot more

• 
  robert bourke (@atourdeforce1) reported 7 minutes ago

  @QueSera28793145 @SkySports If he remains now at that Barca team he's never going to win another single trophy. And he's never going to know what its like to play outside of Spain.

• 
  Terry Coburn (@TerryCoburn8) reported 11 minutes ago

  @SkySports He’s absolutely ****!

• 
  Annmarie Goodwin (@annmariegoodw11) reported 18 minutes ago

  @SkyHelpTeam as soon as I put my Sky Q box on it is killing my wifi (sky router), I can see from the sky community this is a common problem - do you have a fix yet? Thanks

• 
  ~R~ (@brazenraisin1) reported 19 minutes ago

  @SkyHelpTeam Short of calling Sky I can't transfer my number online via your website. Will try again tomorrow, if problem still exists I'll take my number elsewhere. I wasn't asking for your help, just wanted Twittersphere to be aware of Sky's website flaw Perhaps you should look into that?

• 
  Fernweh (@Cvb2804) reported 20 minutes ago

  Can anyone help with an email address for SKY customer service. I've been trying to cancel my account since March. @skyhelpteam

• 
  robert bourke (@atourdeforce1) reported 20 minutes ago

  @QueSera28793145 @SkySports If he remains now at that Barca team he's never going to win another single trophy. And he's never going to know what its like to play outside of Spain.