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Sky Outage Report in Purfleet, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Waltham Forest, Orpington, Poplar, Billericay, Erith, Newham, Ilford, Woolwich, Chigwell, Dartford, Gravesend, Dagenham, Basildon, Romford, and Coldblow.

CityProblem TypeReport Time
Waltham Forest Internet 11 hours ago
Orpington TV 23 hours ago
Poplar TV 3 days ago
Billericay Internet 3 days ago
Erith Wi-fi 3 days ago
Newham Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • Becsmas
    Bex Mason (@Becsmas) reported from Crayford, England

    @SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice

  • 1bigsarah
    Sarah Harvey (@1bigsarah) reported from Bexleyheath, England

    @SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.

  • nicolesmithy97
    Nicole Smith🦋 (@nicolesmithy97) reported from Rochester, England

    @SkyUK brilliant customer service from one of your advisor Amil this evening couldn’t be any more helpful gave us great deal including phone broadband and full tv package bye bye terrible customer service @TalkTalk hello great customer service at @SkyUK

  • AndrewInsley85
    Shotaro Kaneda__†°²º¹9 (@AndrewInsley85) reported from Rochester, England

    Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns

  • therealims
    Len (@therealims) reported from Rochester, England

    @virginmedia @SkyUK make me an offer. Your service has to be better than this

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.

  • DickieHall
    Richard Hall (@DickieHall) reported from Walthamstow, England

    @SkyHelpTeam Been waiting all afternoon for an engineer to install my Broadband and have received no visit or call with an update. Also been cut off from a call with your help centre. Service has been absolutely appalling.

  • ratman97
    chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • GleedSteve
    Steve Gleed (@GleedSteve) reported from Aveley, England

    @SkySports @SkySportsNews the next countdown clock I want to see is for the job of the idiot who decided to put one up regarding @buryfcofficial @OfficialBWFC absolute joke to do that , now give them some of your millions you rip is off for every month

  • StevanoHallo
    Steven (@StevanoHallo) reported from Poplar, England

    @SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account.  Please contact 03442411280"

  • lnrmoss
    Eleanor Moss (@lnrmoss) reported from Eltham, England

    @SkyUK should call their @Channel4 on demand service Some4 not #All4! I wanted to watch the pet food factory programme on the telly not my iphone 😫😫😫😫

  • nicolesmithy97
    Nicole Smith🦋 (@nicolesmithy97) reported from Rochester, England

    @TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace

  • daniel_smith93
    Daniel Smith (@daniel_smith93) reported from Stratford, England

    @SkyHelpTeam the Sky Go app on the PlayStation is honestly one of the worst functioning apps of all time. Absolutely useless.

  • Sarahjane411
    Sarahjane Dipalma (@Sarahjane411) reported from Ilford, England

    So @SkyHelpTeam are ignoring my plea to help..... really great customer service I’m experiencing. I guess they really want me to phone them on the phone that’s not working!!!!!!!!!!!

  • Frances69992546
    Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.

  • ratman97
    chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • NicoleBennett88
    Nicole Bennett (@NicoleBennett88) reported from Walthamstow, England

    @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

  • skipratmedia
    craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Bromley, England

    This not a good idea @JimWhite and @SkySportsNews @SkySports @SkyFootball a count down to a club possible demise like transfer deadline day - shame on you all

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sue_benford
    Sue Benford (@sue_benford) reported

    @SkyHelpTeam I hope so I'm just disappointed they haven't contacted me to explain the problem I've got the info off of someone that actually got thru on the phone.

  • adamf83
    Adam (@adamf83) reported

    @SkyHelpTeam I ran a test, it got me to run through plugging things in again and then came back said there was a problem and said an engineer needs to visit. I’ve booked one for tomorrow but was hoping you guys might be able to sort it, unless it’s an exchange/cabinet issue

  • garyrichards201
    gary richards (@garyrichards201) reported

    @SkySports @SkyCricket K brunt is not a number 4 batsman too many dots not enough boundaries!!!!!!!! Trent rockets crap

  • Etto57
    Etto (@Etto57) reported

    @SkySports I watched it until I got fed up of competitors trying to slide down a handrail and falling off! If this is the best of the elite sportsperson then it’s not for me.

  • vtv1980
    Mike (@vtv1980) reported

    @RyanStress @SkySports Stupid comment.

  • sartweetsah
    mytweetsaremyown (@sartweetsah) reported

    @SkyHelpTeam i see… never heard of this before and isnt mentionee until the end…maybe that should change.

  • Steadjulie
    Julie Stead (@Steadjulie) reported

    @SkyUK you are a shambles, communication with your customer is key, you book me an appointment, then text me to say my appt has been bumped 4 days later with no explanation…. Then I get told I didn’t book it for today!!!! You clearly don’t care about your customer

  • Sophie45767267
    Sophie (@Sophie45767267) reported

    @SkyHelpTeam Im from Leeds and my broadband connection is not working

  • 9demonfox
    Karl Man (@9demonfox) reported

    No internet for 2 days now. Sky really doing a **** job **** sakes @SkyUK @SkyHelpTeam

  • sue_benford
    Sue Benford (@sue_benford) reported

    @SkyHelpTeam That it's down in the area...I've tried calling them but can't get thru...using all my data..the kids have used theirs it's been down since early hours n could be down for days I heard someone say....Are we going to get some free data or money knocked off our bill????