Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: Newham, London, Blackheath, Billericay, Basildon, Chingford, Orpington, Ilford, Dagenham, Swanley, Poplar, Barking, Waltham Forest, Rochester and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyUK No service in CM15 area. Has been intermittent for days. My Sky app states service good and no issues. I do have issues
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Dan Lazard
(@dan_lazard) reported
from
Ilford, England
@SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Mrs_TKC
(@Mrs_TKC) reported
from
Walthamstow, England
@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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slade green big loc
(@sladegreenbig) reported
from
Crayford, England
@SkyUK dont look after your existing customers daylight robbery, bunch of thieves. Customer for 17 years and still have an original box but wont come out to look at a box unless they get £125 so no tv
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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Mandy Carroll
(@MandyMinime35) reported
from
Crayford, England
@SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Mirella
(@Mirella2401) reported
from
Poplar, England
.@SkyUK as always bad service from you someone promised to get back to me by the latest on Friday night told me to bear with them...monday ....still haven’t heard from you!!!
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Andy Homer
(@andy_homer) reported
from
Walthamstow, England
@SkyHelpTeam This doesn’t help as the app works but items are missing...
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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Darren Sharpington
(@dsharpington) reported
from
Stone, England
@SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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LaurenSweeney....x
(@laurensweeney16) reported
Best complaint email for @SkyHelpTeam please? Their treatment towards my elderly grandparents is disgraceful. Not to mention the amounts they’ve charged them recently! Feel sorry for the elderly that don’t have family to check these things 😢
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James Paul
(@JamesPa20487921) reported
@SkySports please never let @leehendrie commentate again. His voice is awful!!
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Mukesh
(@sharpmukesh) reported
@SkyHelpTeam I am facing issue of no satellite signal since last 4 days upon calling,your agent is even neither solving the problem nor sending engineer to do so.Checked with property management and they asked to call sky help. Is it service you give to customer?it’s really worst
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karri 💋
(@karrieanne2) reported
@SkyUK so after months of no WiFi, I'm now back to have intermittent connection.. AGAIN, time to cancel this contract I think. Move over to @EE seeing as they've been running my house hold via my phone this whole time
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WHBrigzy
(@WHBrigzy) reported
@SkySports Just relieve Souness from his punditry work. No one wants him on TV! The guy is arragont moody stupid tedious and finished person with football. He hasnt moved with times. Embarrassing, protests on lack of success. Again not moved with the times. OWNERSHIP! Sack him!
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Carl Hayden
(@Carl5H) reported
What an absolutely crap system the sky Q mini boxes are. 9 times out of 10 you just get a blue screen. Surely @SkyUK can find a better solution. They charge enough for this shoddy shower of ****! #skyqcrap
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FatBaller
(@fat_baller) reported
@SkySports He's not on the socials anymore and I'm certain nobody has gone to his mansion to insult or beg him for food...if you're too worried about a nobody insulting you on social media, stay off It, problems solved. People insult people everyday in real life, it's human nature.
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Bryce RODDIS
(@BryceRoddis) reported
@SkyHelpTeam I've just switched mobile from @virginmedia to sky 5 day's ago and I've just tonight started using my mobile data, and your sky go has used nearly all of it! I thought sky go does not use your data? Sort this out or I'll cancel the contract! What a con!!
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Chirag Patel
(@chiragcp1982) reported
@SkySports Funny how when his fellow players were being abused he never said word. Don’t ever remember him coming out in Support for Evra etc Henry is all about him self
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Laura Buchanan
(@Bee_Face_Ka_Boo) reported
When your hotspot from your mobile works more effectively than your supposed Fibre broadband and its (literal) 30+ dropouts per day despite the multiple promises of an ongoing fault being fixed, I'd say that's a pretty rotten service @SkyHelpTeam