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Sky Outage Report in Purfleet, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 12/07/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: Rochester, London, Ilford, Brentwood, Gravesend, Chingford, Newham, Dagenham, Woodford Green, Poplar, Waltham Forest, Basildon, Upminster, Dartford and Rainham.

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City Problem Type Report Time
United KingdomRochester Internet
United KingdomLondon E-mail
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • BillBadger1976 Bill Badger (@BillBadger1976) reported from Romford, England

    @raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!

  • goodwinrose Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • hines_stephen Stephen Hines (@hines_stephen) reported from East Ham, England

    Yet again no #braodband. #Sky will send an engineer on Thursday eve. This is a rediculously poor quality of service. @SkyHelpTeam and #Openreach need to get together and sort this out...

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    @SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • hines_stephen Stephen Hines (@hines_stephen) reported from East Ham, England

    @Lizlawrence1123 @SkyUK There shouldn't be daily problems

  • webber_69 Lee Webber (@webber_69) reported from Poplar, England

    @SkySports How would that strengthen it , he makes too many mistakes , it’s like Arsenal’s signing of David Luiz to solve defensive issues , Luiz going there created even more issues .

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.

  • TheSiDawson Simon (@TheSiDawson) reported from Walthamstow, England

    @SkyUK please help! What is the tune in the new Sky Documentaries “what is coming in July” advert? It’s driving me NUTS.

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    @SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?

  • jaypayneuk Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • i_am_seamus Jamie McGachy (@i_am_seamus) reported from Ilford, England

    @SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dannylaughton Daniel Laughton (@dannylaughton) reported

    @SkyHelpTeam how do I cancel my account

  • kidhands0me KidHandsome (@kidhands0me) reported

    @SkyHelpTeam hi want to cancel sky sports in my TV package. I have the my sky app but the guidance doesn’t work. Tried to phone to cancel and after going through all the options the automated system told me the department was closed. How do I cancel sky sports?

  • fuckyoumourinho #AFTVOut (@fuckyoumourinho) reported

    @mr_chris_mc @RedOctKrieger @SkySports Is exposing the pilot publicly necessary? This guys life has probably been hell since the crash, it probably dies down if the media doesnt post this.

  • NoSurrenderNo30 NoSurrenderNo.30 (@NoSurrenderNo30) reported

    @SkyUK months of intermittent signal..3 engineer visits..I'm launching the box & cancelling my outrageously high subscription..your service is ****!

  • FStreanss footy streanss (@FStreanss) reported

    @davo0709 @SlashleevilLee @SkySports It wouldn’t of been given if he didn’t go down FACT, literally like 99% of pens if they don’t go down they don’t get given

  • royalsanchez Jamie Strong 🙋🏻‍♂️ (@royalsanchez) reported

    @SkyHelpTeam how do I cancel my broadband subscription? I can't see how on the website

  • RoseMarieHarg11 Rose Marie Hargreaves (@RoseMarieHarg11) reported

    Our @SkyUK has been down for 2 weeks and the engineer visit we waited for today never showed up! We now can’t get through to your support team as it keeps saying to go to .com - just pick up your phone! #badcustomerservice #poorservice #waiting

  • Liberation2005 Alan Smith (@Liberation2005) reported

    @SkySports Who’s gives a ****, none will be bought back by dredging up nonsense now

  • Shell_Seller Bjornoya (@Shell_Seller) reported

    @SkyHelpTeam 1 hour and 35 minutes later having called the number in the link... I am no further forward as they cannot help with TV issues only Broadband.. .. I give up!.

  • neilallison Neil Allison (@neilallison) reported

    @SkyHelpTeam Broadband’s gone to buggery in the last hour. Tried plugging Sky Hub into both master line and the second one - no smiley internet face on either. Resetted, no luck. Connections fine. Just went down during use. CV34. Any known issues? App test says there aren’t. Ta.