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Sky outages and service status in Purfleet, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Purfleet, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 18, 5:25 PM GMT+1.
  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 10% TV (10%)
  • 7% Total Blackout (7%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Ilford, Orpington, Waltham Forest, Poplar, Rochester, Newham, Welling, Dagenham, Basildon, Bromley, Walthamstow, Romford, Gravesend, Woodford Green, and Billericay.

CityProblem TypeReport Time
Ilford TV 20 hours ago
Orpington Total Blackout 1 day ago
Waltham Forest Internet 4 days ago
Poplar Internet 4 days ago
Rochester Internet 6 days ago
Newham Internet 7 days ago

Nearby cities with recent reports

Ilford

1 recent signals

20 hours ago
Orpington

1 recent signals

1 day ago
Waltham Forest

1 recent signals

4 days ago
Poplar

1 recent signals

4 days ago
Rochester

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • therealowlstom
    Thomas Hartley (@therealowlstom) reported from Poplar, England

    For days now I've seen #swfc name dragged through the mud over absolutely nothing. @MailOnline & @SkySports should hang their heads in shame for whipping up hysteria off the back of a handful of shameless attention seeking #NUFC fans. Wouldn't happen with #safc far classier.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • DannyLew89
    Danny 3.0 (@DannyLew89) reported from Romford, England

    @SkyHelpTeam Hello. I've been a customer for over 2 years. I was paying £47 a month for broadband and TV, then it went up to £54. I've just checked my account and my bill is due to go up to £66 in Nov and Dec. Why is there such a huge increase? Please could you look into this.

  • Mraspire
    Sir Joseph69 (@Mraspire) reported from Poplar, England

    @MailOnline @SkySports Care to show any interest on this subject you lot support ?

  • WoWnut
    🐍 𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸 🐍 (Rob) (@WoWnut) reported from Aveley, England

    @SkyHelpTeam Every night this week the broadband has gone down just after midnight this week in the RM15 area. What the hell is going on?

  • mikej2504
    Michael Jones (@mikej2504) reported from Walderslade, England

    @SkyUK It's not "superfast" its damn slow at 59mb/s.

  • Marie8704Kelly
    Kelly (@Marie8704Kelly) reported from South Ockendon, England

    @SkyHelpTeam help

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.

  • purplepenguin81
    Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    @claudelittner @SkyUK Yep I hear you. Been with them 22 years. Every 18months spend a day haggling to get the new price down to roughly just above the old price then every April it goes up approx £10 any way. Doesn't even work properly all the time but they know best of a bad bunch round here!

  • will6310
    william benstock (@will6310) reported from East Ham, England

    @SkyHelpTeam HI my sky broadband as dropped connection for over an hour I have restarted it and still the same issue priests in E16 area

  • saadia79
    Sadia 🇵🇸 (@saadia79) reported from Ilford, England

    @SkyUK there's no signals at all. Can't use WiFi. Rubbish service as usual. Since 3pm no service. Why I am paying @skytv @SkyHelpTeam can't watch anything at all on my days off 🤬🤬🤬🤬🤬

  • Kentishhomer
    Colin Holt (@Kentishhomer) reported from Dartford, England

    @SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam I have 2 issues at moment 1/ no signal to my mini box. 2/ do not want to get in the same situation with my sky glass order still not received the credit agreement to sign before Thursday

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.

  • helen0107
    Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • sparkygal1234
    sparky (@sparkygal1234) reported from Brentwood, England

    @SkyHelpTeam any known wifi issues in the CM14 area, keep losing connection

  • PhilSCarter
    Phil Carter (@PhilSCarter) reported from Bromley, England

    @SkySports Please no more kid commentary, I’m paying for this service. It’s ridiculous

  • Prissyjoh110
    Priscilla john (@Prissyjoh110) reported from East Ham, England

    @SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • StretfordDre
    @StretfordDre (@StretfordDre) reported

    @SkySports Complete rubbish. Worst time to play newly-promoted sides, especially away from home.

  • cknze1
    Ken_ (@cknze1) reported

    @UnitedStandMUFC @SkySports Lewis Hall is the one with the tools to break down a low block through creative passing. We don’t need to compromise in this area at all.

  • Hel_TCW
    Helz 🫎 🍍 married - no Trump/ MAGA/ Elon fans pls (@Hel_TCW) reported

    @SkyHelpTeam hi, My neighbour has had her sky cable accidentally cut. She is elderly and needs help getting it fixed. Which number do we need to contact?

  • BriShaw81
    Brian Shaw 🏃‍♂️ (@BriShaw81) reported

    @SkySports @SkyFootball 90% of fans in there probably never watch a qualifying game but jump on the bandwagon every 2 years to “support” England (or maybe just go to the pub)

  • HantsCastiger
    Carl🇵🇸 🇪🇺 (@HantsCastiger) reported

    @Pleyndamour @SkySportsRL @SkySports I watched on laptop via sky sports App and honestly no issue

  • mckyau_steve
    Stevie Wonder (@mckyau_steve) reported

    @Danjsalt @SkyUK Cancel ur credit card or direct debit as a last resort

  • UKDan86
    Dan (@UKDan86) reported

    @danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.

  • Ricky81D
    Ricky (@Ricky81D) reported

    @tonylon83 @SkyHelpTeam @skytv Honestly, all they have to do is put a phone number on the website, or better still give existing customers the deals new customers get, £149 a month existing, same deal as a new customer £49 for 24 months.

  • LeeroyBrown01
    Leeroy Brown 🚲 🏍️ 🚙 🛻 (@LeeroyBrown01) reported

    Calling a data cable an umbilical cord just because it’s plugged into an F1 car is just stupid. #f1 #skysports

  • girlieb71
    kaz (@girlieb71) reported

    @SkyHelpTeam I'm trying to buy a movie but my card details need updating but your site keeps saying it's a status 400 bad request