Sky Outage Report in Purfleet, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Swanley, Poplar, Ilford, Newham, Barking, Waltham Forest, Rochester, Brentwood, Gravesend, Chingford, Dagenham, Woodford Green, Basildon and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| Swanley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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West Ham Bubble
(@westham_bubble) reported
@SkyHelpTeam Rather you just fix the outage first
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OnThe308
(@OnThe308) reported
@SkyHelpTeam not fixing the crap internet service you provide 👍
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Aybee
(@Aybee333) reported
@SkyHelpTeam Not here.. we've had no phone or broadband for 10 days. Customer Service know nothing, can't speak to supervisor, and "guessed" it might take another week. Not to call back, service will just come back on when fixed. All BT Openreach's fault, apparently. But Sky gets our ££
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Russ & Jo ❤️🇬🇧👩🏼🤝👨🏻
(@russinblack) reported
Is anybody else having problems with their #SkyTV programmes, varying channels keep pixelating going off, sound is intermittent, recorded are ok @SkyHelpTeam @skytv we have checked all troubleshooting not showing any problems, we know it’s not our TV as it happens on iPad too?
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Mark Barber
(@markbarber1401) reported
Absolutely disgusting service from @SkyUK worst customer service I’ve ever experienced from start to finish. Would recommend anyone to seek alternative service especially considering how ridiculously expensive their service is during such tough financial times. #Sky
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🤟ONEDJRICH🤟
(@ONEDJRICH) reported
@SkyHelpTeam Not here setting up a brand new customer early. Still got a week before my broadband goes live and 8 days before my Sky TV goes live. I really think I made the mistake of going with Sky. 2 weeks it takes to set up a new customer?
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Dave Burrows 💙
(@BurrowsAbout) reported
@SkyHelpTeam Why is it when I try to transfer some files using your WiFi the estimated time is 3 hours (but of course, the WiFi drops out, so it is in fact never) but when I tether to my 4G I can do it in 20 mins? Your WiFi is a joke
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Dave Burrows 💙
(@BurrowsAbout) reported
@SkyHelpTeam Always the same response, but then always 'no problem'. The truth is, your speeds aren't fit for purpose
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🇵🇦
(@v8_enjoyer) reported
SkySports and SoyMotor are the 2 worst organizations on the planet
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Matthew Goodyear
(@MatthewGoodyea4) reported
@SkyHelpTeam It's this still causing issues