Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Dartford, Ilford, Dagenham, Newham, Barking, Bromley, Romford, Orpington, Waltham Forest, Woodford Green, Poplar, Basildon, Sidcup and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Johanna
(@smileyblonde43) reported
from
Bromley, England
@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@SkyHelpTeam I’ve tried and and When logged in just says ineligible? Gold customer with yourselves so not sure why not showing any add ons
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyHelpTeam Contact options ie I ring you. Deal with your appalling automated service. Next time I ring I’m cancelling
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Christopher John
(@Moley1985) reported
from
Billericay, England
So how come you can change t&cs half way through a fixed term but I can't @SkyHelpTeam? Not great when my Internet service has become woeful
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Rachel Wedderburn
(@rachelbettelley) reported
from
Walthamstow, England
@SkyHelpTeam No call no reply no help as usual. Sky have never been so poor in service. Sky plus was better even when you had to call India to sort out problems. Your engineers set it up they need to sort problem.
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyUK internet coming and going. Twice I’ve rung to be fobbed off with engineer will sort. Was also promised booster voucher to buy from Tesco. Not received complete joke. I want a refund and problem sorted. I’m paying enough
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TheRealVL
(@therealVL) reported
from
Rochester, England
@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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HeyYouItsCorrie
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @SkyUK Uh oh that sucks 😪
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@PetetheSpur @SkyHelpTeam You should **** em off mate. Worst broadband provider I’ve ever used. I’m paying top dollar now for 1Gbps broadband from Virgin but it’s worth it.
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Christopher John
(@Moley1985) reported
from
Billericay, England
@PlanetGridders @SkyHelpTeam I'll back him up on that one. Over 2 hours on the phone with Sky yesterday. Had to pay extra for broadband boost to seemingly fix the problem which feels a bit wrong...
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crabbzz@yahoo.co.uk
(@crabbzzyahooco1) reported
from
Walthamstow, England
@Martin_Buhagiar @SkySports To be fair the worst commentary of the weekend came in the WBA v Brighton game, after Wellbecks penalty hit the post, he hit the rebound back at goal, the ref blew for a free kick. Lee Hendrie asked the commentator why , the commentator didn’t know either. Unbelievable.
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Christopher John
(@Moley1985) reported
from
Billericay, England
Are home engineer visits avaliable yet @SkyHelpTeam? Still having sound drop out issues
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Christopher John
(@Moley1985) reported
from
Billericay, England
My bt sport keeps momentarily blurring /freezing and losing sound @SkyHelpTeam Although I've lost sound for 20 months and still no resolution
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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Matt Webb
(@mattwebbELC) reported
from
Swanley, England
So on @SkySports that I pay good money I could watch rugby league, highlights of the cricket, efl, world match play golf or.... 2 fat ******* in thier mum and dad bedrooms playing computer games! WTF is going on?!
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Byron Leigh
(@kamon80) reported
from
Walthamstow, England
@SkySports is anti-spurs. There is no point in listening to the in-studio commentators. I had listened to them when Spurs played Utd, Burnley and now Palace. It is the same crap. Why am I paying for this ****? I suggest people change channels when they are on. #COYS #THFC.
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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Clara Morrish
(@ClaraMorrish) reported
from
Bexleyheath, England
@SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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esther
(@esther88876910) reported
@LPodengo @SkyHelpTeam key phrase your first issue
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GNRail_UK
(@GNRail_UK) reported
@SkyHelpTeam so how do I claim a bill credit for your outtage? (Which is still not working) #skybroadband
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Simon Hawkins
(@sihawk89) reported
@SkyHelpTeam I went through the process to book an engineer after following the help guides but didn’t confirm the appointment. Not happy waiting for 2/3 weeks for the initial visit
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Ben Outram
(@benoutram) reported
@SkyHelpTeam Hello, I tried to contact them by phone yesterday but got put on hold after explaining the problem. I was then cut off so I thought I'd reach out on Twitter instead. :)
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colin pollitt
(@colinpollitt27) reported
@andyburton362 @SkySports You need help. Testing a whole squad and getting results takes how long do you think? They were tested yesterday. You do the maths .
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deborah mcfaul
(@debz22mcfaul) reported
@Megan_Mckenna_ @SkyUK @SkyHelpTeam I know how you feel they owe me a refund for paying for multiroom for 4 years and never using it
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Jono M
(@mitchell_jonny) reported
@SkyHelpTeam Still cannot use the apps on the sky q box and also seems there is still the DNS issue
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Kim Oliver
(@kimoli321kwo) reported
@Megan_Mckenna_ @SkyUK @SkyHelpTeam Mines been playing up all week. I'm stuck in poorly with covid and sky is ****
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David
(@David87906182) reported
@SkyHelpTeam Is sky boardband still not working I did a run test says I’m all fine but I have no internet also trying to upgrade my boardband and the page just disappears
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Gareth Davies
(@gazzario) reported
@SkyHelpTeam Thanks for your reply; I have previously used the usual login details for the router (Model ER110), so I don’t believe that it is the problem. Are there any other means of getting at the router dashboard or resetting the credentials?