Sky

Sky Outage Report in Purfleet, Borough of Thurrock, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 02/02/2026 11:20

February 02: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Ilford, Basildon, Chingford, Dartford, Orpington, Newham, Erith, Dagenham, Welling, Gravesend, Grays, Barking, Bromley and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomIlford Wi-fi
United KingdomBasildon Internet
United KingdomIlford Wi-fi
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • PipPerry1 Pip Perry (@PipPerry1) reported from Sutton at Hone, England

    Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?

  • josienett Josie 🙋🏻‍♀️ (@josienett) reported from Rochester, England

    @SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.

  • Susanar02708336 Susan armstrong (@Susanar02708336) reported from Poplar, England

    @AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust

  • bhaveshpBRP Bhav (@bhaveshpBRP) reported from Ilford, England

    @SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed

  • markycatton mArk of the Covenant (@markycatton) reported from Sutton at Hone, England

    Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles

  • cpipe70 Chris Pipe (@cpipe70) reported from Halling, England

    @markking147 @SkySports I’ve had the same issues dude ...

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @SkyUK no broadband signal in RM1 1af area of Romford why and jump long for

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • jaypayneuk Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • MrMoosee Gareth Millar (@MrMoosee) reported from Bexleyheath, England

    @SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • goodwinrose Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mjallen04 mathew allen (@mjallen04) reported

    @SkySports Gives golf a bad name .. just call bullshit and walk off

  • MrMartin100 Ryan (@MrMartin100) reported

    @SkySports The ball was not overhanging & was never going to fall in. In the spirit of the game the Americans should not have accepted that decision or simply just conceded the next hole. To pass the buck back at the official is a cop out. Very poor sportsmanship.

  • BunsRice Chris Rice (@BunsRice) reported

    @GerardReilly1 @SkySports Was never going in kid. Cheating bastards

  • atpm86 Atpm86 (@atpm86) reported

    @backagain @SkySports All I heard was "**** has hit the fan it's all over my face artetas face not kroenke as he smart and wore a face cover , we are trying to clean it off but seems to be stuck we don't know what to do " wasteman all of them #EduOut #KronkeOut #ArtetaOut

  • grgbarclay georgio porgio (@grgbarclay) reported

    @RickyMoore1983 @SkySports Bang on with your post as for gimmies never give them in a competition of this stature

  • a2__1t AT (@a2__1t) reported

    @Blues1871 @SkySports Putts are often conceded and picked up within 10 seconds. Are you saying a ball a foot away shouldn’t be picked up within 10 seconds? That ball might as well have been a foot away as it was never going to drop.

  • MartinBrailsfo8 Martin Brailsford (@MartinBrailsfo8) reported

    @SkySports It was 100% not over the hole. Never ever in a million years. The commentator is biased. It would still be there now.

  • momentumspk Tony Harding (@momentumspk) reported

    @SkySports Quite pathetic, it was never over the hole - grass can be seen. Fist pumping bang out of order, very poor.

  • atpm86 Atpm86 (@atpm86) reported

    @backagain @SkySports No one said wow we said OK maybe this guy mite do something 🤔, all the games after Fulham we said why ******** did we sign this waste of space #EduOut #KronkeOut #ArtetaOut

  • ctp1882 Colin Preston (@ctp1882) reported

    @SkySports Watched it numerous times. Wrong decision was never going to fall in. Don't concede any putts from now on. The USA team should have conceded next hole to show some true sportswomanship as they must know that they should never have won that hole 🤨.