Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: Gravesend, Waltham Forest, Romford, Ilford, London, Poplar, Basildon, Newham, Woodford Green, Orpington, Billericay, Sidcup, Rochester, Loughton and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Phone | |
| Waltham Forest |
Internet | |
| Romford |
Internet | |
| Gravesend |
Phone | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Andy Homer
(@andy_homer) reported
from
Walthamstow, England
@SkyHelpTeam This doesn’t help as the app works but items are missing...
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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Mrs_TKC
(@Mrs_TKC) reported
from
Walthamstow, England
@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyUK No service in CM15 area. Has been intermittent for days. My Sky app states service good and no issues. I do have issues
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Matt McIlroy
(@Mattmcilroy) reported
from
Bromley, England
Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice
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Darren Sharpington
(@dsharpington) reported
from
Stone, England
@SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation
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Dan Lazard
(@dan_lazard) reported
from
Ilford, England
@SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔
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Ken
(@superspurs_fan) reported
from
Basildon, England
@SkyUK Dear Sky, shame I can’t get this prices for an existing customer
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Jack Wilkinson
(@jack_wilk) reported
from
Vigo Village, England
@SkyHelpTeam have pm you on here FB and the online message service 2.5 hours later no reply. It is a simple question I have.
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Charlie Woodgate 父
(@c_woodgate93) reported
from
Stone, England
I was (and kinda still am) fully on board with the @primevideosport thing they’ve got going on however I’ve now discovered the downside... unfortunately the @SkyUK WiFi connection speeds/strength in my area are so atrociously bad that they make it so jittery it’s barely watchable
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Edwin
(@edwinbeatz) reported
from
Basildon, England
@SkyHelpTeam I need my money back I literally just listened to the commentators since everything the stream was shit!!!
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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dukeofdench
(@dukeofdench) reported
from
Rochester, England
Loving #AmazonPrimeVideo coverage of the premier league paid an stupid amount to @SkyUK for the past 20 years of increasingly less content
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Sofoodie
(@ShonaO) reported
from
Poplar, England
Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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dukeofdench
(@dukeofdench) reported
from
Rochester, England
Anothe point greedy @SkyUK @SkySportsPL won’t let me stream my sky sports to my Apple TV @primevideosport let me no problem for 7.99 #BURMCI
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Ehtasham Ahmad
(@EAhmad73) reported
from
Ilford, England
@SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie Freud
(@EllieFreud) reported
@SkyHelpTeam if I sign up for Superfast broadband since my current area doesn't support ultrafast but then move somewhere that does support it, can I upgrade to Ultrafast?
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Fiona Masters
(@FionaMasters4) reported
@SkyHelpTeam please please please help. Phoneline went down on 9th Feb still none today. @WeAreOpenreach not doing anything. Not acceptable.
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natasha gunput
(@NGunput) reported
@SkyHelpTeam Does not listen to customers when you ask for a manager and doesn't take customer complaints seriously at all. There is nothing customers can do to get help at all unless you cancel your account and go to the ombudsman. Customers are treated like they are rubbish.
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Pollypops
(@pauli505) reported
@SkyHelpTeam West wing lost breaking bad
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Tony Febb 💙
(@THE_LHC) reported
@jon_ni72 @SkyHelpTeam Ditto, never watched any of them either!
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jonathan firth
(@jonathanfirth) reported
@SkyHelpTeam My sky won't download from sky store had same issue a while ago can it be sorted out the last time some one resent the signal
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Fiona Masters
(@FionaMasters4) reported
@WeAreOpenreach how long is it acceptable to go without a phoneline? Ours has been down since 9th Feb @SkyUK is our provider who are no help
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Jane Hooper
(@Janey616) reported
@SkyHelpTeam can you advise of any broadband issues in the SN14 area? According to the checker I should be receiving 39Mbps but my connection is intermittent at best 🙄
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Terry
(@TerryRu61569811) reported
@berta_pxx @SkyUK I just rung them said I was leaving got it down from £125 a month for all sky TV and broadband down to 85.50 a month all inclusive all sky TV and broadband for 18 months
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John
(@jon_ni72) reported
@SkyHelpTeam Breaking Bad Peaky Blinders West Wing Sopranos The Wire etc etc