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Sky Outage Report in Purfleet, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 11/29/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Woodford Green, Poplar, Newham, Waltham Forest, Basildon, Upminster, Ilford, Chingford, Dartford, Gravesend, Rainham, Coldblow, Dagenham and Swanley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • josienett Josie 🙋🏻‍♀️ (@josienett) reported from Rochester, England

    @SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • Susanar02708336 Susan armstrong (@Susanar02708336) reported from Poplar, England

    @AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust

  • markycatton mArk of the Covenant (@markycatton) reported from Sutton at Hone, England

    Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK

  • DanielVDean Daniel Dean (@DanielVDean) reported from Gravesend, England

    @SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?

  • jaypayneuk Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • MrMoosee Gareth Millar (@MrMoosee) reported from Bexleyheath, England

    @SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky

  • cpipe70 Chris Pipe (@cpipe70) reported from Halling, England

    @markking147 @SkySports I’ve had the same issues dude ...

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • PipPerry1 Pip Perry (@PipPerry1) reported from Sutton at Hone, England

    Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService

  • MrsCNightingale Clare Nightingale (@MrsCNightingale) reported from Bromley, England

    @SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq

  • andrewstokes1 ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @SkyUK no broadband signal in RM1 1af area of Romford why and jump long for

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • bhaveshpBRP Bhav (@bhaveshpBRP) reported from Ilford, England

    @SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidWennington David Wennington (@DavidWennington) reported

    Hi @SkyHelpTeam. Pay £100+ every month for Sky Q, only to be stuck in this perpetual 'Download Failed' hell. What/When is a fix expected please?

  • Pellowe82 Pellowinho (@Pellowe82) reported

    @SkyHelpTeam Picture this. You’re paying for a service. That service doesn’t meet your expectations so you as the individual who’s being failed have to take time out to fill in a questionnaire/send an email/make a phone call/send a PM via Twitter… Would you be satisfied by this?

  • tanky7 tanky (@tanky7) reported

    @SkySports if football was about facts,we would all support man city or real madrid or juventus and it would be incredibly boring. (and yes i said man city just to drive manu fans mental)

  • jack76853541 Jack (@jack76853541) reported

    @adam66Diablo @SkySports Never because it’s all about money In their filthy pockets

  • MrDavidKelleher David Kelleher (@MrDavidKelleher) reported

    @AdamCrafton_ God I hadn’t considered it really! I know @SkySports refused to let pubs cancel during the time there was no #PL last year.

  • BrittanyMx Brittany Tandy (@BrittanyMx) reported from Felmersham, England

    @SkyUK we are unable to download from Sky Atlantic.Seems to be an ongoing issue & having researched it on forums we are not the only ones.We pay a lot of money for Sky & we can’t watch what we are paying for! Please advise

  • smudgeit123 sophie 👄 (@smudgeit123) reported

    @AngelaD99875702 @SkyHelpTeam It's been an ongoing problem for a month nearly they are "trying" to fix it only affects Bt ISP and sister companies ie EE ect .. also don't full factory reset it doesn't work and u loose everything for nothing 🙃

  • PhillBarwise Phill Barwise (@PhillBarwise) reported

    @SkyHelpTeam Sky glass not working. Only had 3 weeks. Called and spoke to ‘Rob.’ Said he needed to contact someone higher and promised a call back before 9pm when he finished. No call. So I’m left with no TV, and no idea what to do.

  • MattPip84893704 Matt Piper (@MattPip84893704) reported

    @SkyHelpTeam Consistently horrific broadband speeds. Numerous Openreach visits. No one seems to be getting this sorted. Shocking customer service.

  • butcherboosh Alec Butcher (@butcherboosh) reported

    @SkySports What about the high cost of hosting, will FIFA help out? What about player burn out? Clubs paying players salaries getting injured player back every 2 years. Fans losing passion and not being able to afford to travel around the world every 2 years.