Sky

Sky Outage Report in Purfleet, Borough of Thurrock, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 01/12/2026 18:20

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Welling, Gravesend, Billericay, Grays, Stanford-le-Hope, Dagenham, Waltham Forest, Newham, Chigwell, Woodford Green, Basildon, Romford, Bexleyheath and Erith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomWelling Total Blackout
United KingdomGravesend TV
United KingdomLondon Internet
United KingdomBillericay Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • purplepenguin81 Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Stop it! You don't care! Yr product is faulty. I have tried the steps, phonecalls, new equipment and had people in but it is still rubbish. Used to be excellent but passed 7months has been awful. There is obviously a problem in the area! Stop blaming customers and fix it!

  • leipperm m (@leipperm) reported from Ilford, England

    @SkyHelpTeam @BennettKealey You appear to have an issue with your DNS server. I develop software for a company and all our users who use sky can't access our site.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • Thms3075 Theresa (@Thms3075) reported from Grays, England

    @SkySportsGolf @SkySports is it me or is anyone else getting sound issues and the odd flickering screen watching at the moment? #TheOpen

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • WoWnut 🐍 𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸 🐍 (Rob) (@WoWnut) reported from Aveley, England

    @SkyHelpTeam Every night this week the broadband has gone down just after midnight this week in the RM15 area. What the hell is going on?

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @SkyHelpTeam For the past 4 days now I’ve been having issues with my broadband! Do you have any idea what might be going on? Thanks.

  • _ManofKent_ Man of Kent (@_ManofKent_) reported from Horndon on the Hill, England

    @SkyHelpTeam any idea how much longer the outage in SS17 is going to be. Been most of day already and caused significant issues for my wife’s business unable to work from home.

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England

    @SkySports gutted West Ham won... Pundits standing around saying we should never have had a penalty. #WHUFC

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    So @SkySports are already building their agenda with “will we be going through the Kane saga again in January” ffs @Arsenal are **** so far but you have a hard on about @SpursOfficial !! #COYS

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • The_L_I_AM Liam Hodge (@The_L_I_AM) reported from Poplar, England

    @SkyHelpTeam Internet connection not working in East London.

  • Arsene__Knows A〽️ar (@Arsene__Knows) reported from Stratford, England

    Anyone else having Sky broadband issues? @SkyHelpTeam

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • allantjconnell Allan Connell (@allantjconnell) reported

    @SkyHelpTeam if you look this has been going on since before Xmas. On demand content taking hours to download meaning I have to preset my viewing overnight. It’s not my internet as everything else works fine. Raised formal complaint and was fobbed off. Any updates?

  • HilsBright Hilary Bright (@HilsBright) reported

    @SkyHelpTeam phone line dead hence no internet. Have been through help process. All down to open reach so can he here for a while…

  • EvanKyle97 Evan Kyle (@EvanKyle97) reported

    @SkyHelpTeam Had the same results connecting my laptop to the hub with ethernet. It's shocking how often the speeds are this poor but app will never show any less than 36mbps Your troubleshooting steps are very much memorised by now as I have to follow them most days to try it up and running

  • Hayley_M_jones Hayley jones (@Hayley_M_jones) reported

    @SkyHelpTeam They have just emailed me to say they are closing my complaint they haven't delt with it

  • allantjconnell Allan Connell (@allantjconnell) reported

    @SkyHelpTeam This has never really resolved itself since the known widespread issues in January. I can’t even find the no to ring as it’s all page after page of help topics. What is going on at sky. Your cust serv has been excellent for years, the past year or so it’s gone down the toilet!

  • AshRenno92 ɹéuuø (@AshRenno92) reported

    @AlexKalli @SkyHelpTeam I’m in Leicestershire and having issues as well mate. Terrible service from Sky as normal. Nothing ever changes

  • Wayne_MCR Wayne (@Wayne_MCR) reported

    @SkyHelpTeam Your help page says “have you tried restarting your phone” and that’s it.

  • tojomurray Tom Murray (@tojomurray) reported

    Shocked by poor level of customer service from @SkyHelpTeam. Why is it so complicated to set up broadband for a home move? Endless circles of hell on the phone when there's a million other things to be sorting out. And never getting any further to setting it up

  • _MrHudz Famed Billionaire Harley (@_MrHudz) reported

    @SkyHelpTeam Hi there. As the internet is down. The best I can do is attempt to do it from my phone which is how I got the above. So no. I’m not able to try on another device I’m afraid

  • fubnuts Dan Alexander (@fubnuts) reported

    @SkyHelpTeam issue reported in my area (Gwynedd) - is there an eta at all - getting a bit pissed at the “service” I’m getting