Sky

Sky Outage Report in Purfleet, Borough of Thurrock, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Purfleet, Borough of Thurrock, England 01/09/2026 17:45

January 09: Problems at Sky

Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Purfleet, Borough of Thurrock, England

The most recent Sky outage reports came from the following cities: London, Bexleyheath, Rochester, Gravesend, Newham, Catford, Poplar, Swanley, Dagenham, Waltham Forest, Basildon, Ilford, Romford, Brentwood and Orpington.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • askgeez Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

  • pleives Phil Leivesley (@pleives) reported from Sutton at Hone, England

    Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?

  • gemwoodman Gem (@gemwoodman) reported from Sutton at Hone, England

    @SkyHelpTeam I waited in all day yesterday for an engineer to come and install my sky TV between 8-5pm and they did not bother to show up. And no one contacted us to notify us. Absolutely disgraceful service.

  • CJButch94 Conor Butcher (@CJButch94) reported from Sutton at Hone, England

    @DrmicKing @SkyBetChamp @SkySports It's literally the worst streaming service I've ever used for sport

  • CuilRathain90 Searlait (@CuilRathain90) reported from Poplar, England

    Anyone else have Sky internet? Our internet is down this morning (East London) and we’re struggling to get through to customer services. Are we the only ones? @SkyHelpTeam

  • Jeffwiverjay Jeff A (@Jeffwiverjay) reported from Ilford, England

    @paulgreenwood5 @SkySports Are you really that stupid?

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • Wildster180774 Leyton Wylde (@Wildster180774) reported from Crayford, England

    @SkyHelpTeam help needed, I'm having constant AV sync issues with new sky uhd box. I've tried everything, box settings,TV settings, soundbar settings. Old box was fine. I'm experiencing frequent micro audio drop outs too, even when playing on TV speakers.

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    Hello @SkyHelpTeam you don’t seem to be answering my tweets? My broadband is incredibly slow, the website is telling me to contact someone to resolve, when I call it just tries to send me to the website? Please can you help?!!

  • mrjimbecks James Beckley (@mrjimbecks) reported from Sutton at Hone, England

    @sparkloaf26 @SkyHelpTeam Apparently means an issue from the outside into our hub.

  • highamspkgunner highams park gunner (@highamspkgunner) reported from Walthamstow, England

    @SkyHelpTeam @Sam_Ette This should be your pinned tweet yet you don't even mention the problem on your Twitter page

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • GoonerKal Kal (@GoonerKal) reported from Eltham, England

    Ok, so I decided to pay the £14.95 @Arsenal @premierleague @SkySports your coverage has been awful. Where is the post-match discussion or analysis & interviews? Shameful that you demand a payment for a sub-standard product. No production value at all.

  • ek_Aplus 8 / 24 (@ek_Aplus) reported from Ilford, England

    Why do the @SkySports pundits never criticise Ole. He got it wrong from jump

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • aslamalavi Aslam Alavi (@aslamalavi) reported from Walthamstow, England

    If any1 is paying @SkyUK or @btsportfootball £14.95 for pay per view @premierleague football matches then u're part of the problem! Both channels & every1 involved is bringing this plan in2 fruition should b embarrassed & ashamed of themselves! #EnoughIsEnough

  • billybest99 Billy Best (@billybest99) reported from Bromley, England

    @SkyUK can you contact me about adding anytime talk to my package please. Every time I call you the automated service hangs up.

  • LewiBizzle ⚒️ (@LewiBizzle) reported from Poplar, England

    @SkySportsPL @SkySports Never intentional, poor decision.

  • cluedokells Nina Dannielle Kells (@cluedokells) reported from Crayford, England

    @SkyHelpTeam is there a problem with sky mobile as I can’t make any calls, neither can my sister

  • EzioGooner Izo ⭐️⭐️⭐️⭐️ (@EzioGooner) reported from Poplar, England

    @SkyHelpTeam are you actually ever going to reply? There’s no way to get hold of you lot, you can’t keep ignoring customers who want to downgrade their package. Since April I’ve been trying to cancel part of my subscription and you just plain ignoring or hanging up on me.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hellomonaldo Steve (@hellomonaldo) reported

    @SkySports Shame, it’s a 10% tax on transfer fees to help fund the rest of the football pyramid which is woefully imbalanced.

  • LyriCresswell Kim Cresswell (@LyriCresswell) reported

    @SkyHelpTeam Hi. I need to downgrade my account and I'm unable to call the help number due to being unable to talk.

  • BecBroughton5 Becky (@BecBroughton5) reported

    If @SkyHelpTeam actually discounted you for every time their broadband went down I reckon I'd pay approximately £1.75 a month for WiFi 🥴

  • toonpete85 Pete Hind (@toonpete85) reported

    @SkyHelpTeam Do you have any idea what the problem is? Or when I can expect it to be fixed?

  • MichaelAyres92 Michael Ayres (@MichaelAyres92) reported

    @SkyHelpTeam I've been connected to the same network as THREE sky Q boxes since I got to this house in June and the prompt doesn't go away.

  • toonpete85 Pete Hind (@toonpete85) reported from Newcastle upon Tyne, England

    @SkyHelpTeam That's it, it says there's a local issue (reported on 15th Dec, ie. next week?!) but not what the issue is or when it might be fixed. My landline has also been down since early last week - I live with my 75-year-old mother and if I'm out that's her only method of contact

  • nottus69 roberto (@nottus69) reported

    @SkySports Michael carrick said he never spoke Ralph but Ralph said he spoke to him for a hour remember he was first team coach for oli he worked with the players every day

  • Bigley30 Claire Hartley💙 (@Bigley30) reported

    @SkyHelpTeam broadband outage in Sittingbourne Kent is this planned maintenance or an issue?

  • bryan_pols Bryan Pols (@bryan_pols) reported

    @SkyHelpTeam @smudgeit123 Failing for me again after three days working, the image issue has been like that for months for me. That or text saying Image Unavailable

  • IamAmyFaith Amy (@IamAmyFaith) reported

    @SkyHelpTeam I've got an issue that I can't solve online, how do I get in touch please?