Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Erith, Dartford, Gravesend, Ilford, Dagenham, Basildon, Newham, Romford, Waltham Forest, Coldblow, Bexleyheath, Orpington, Poplar and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Mrs_TKC
(@Mrs_TKC) reported
from
Walthamstow, England
@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyUK No service in CM15 area. Has been intermittent for days. My Sky app states service good and no issues. I do have issues
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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dukeofdench
(@dukeofdench) reported
from
Rochester, England
Anothe point greedy @SkyUK @SkySportsPL won’t let me stream my sky sports to my Apple TV @primevideosport let me no problem for 7.99 #BURMCI
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Jack Wilkinson
(@jack_wilk) reported
from
Vigo Village, England
@SkyHelpTeam have pm you on here FB and the online message service 2.5 hours later no reply. It is a simple question I have.
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Dan Lazard
(@dan_lazard) reported
from
Ilford, England
@SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔
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Charlie Woodgate 父
(@c_woodgate93) reported
from
Stone, England
I was (and kinda still am) fully on board with the @primevideosport thing they’ve got going on however I’ve now discovered the downside... unfortunately the @SkyUK WiFi connection speeds/strength in my area are so atrociously bad that they make it so jittery it’s barely watchable
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Ken
(@superspurs_fan) reported
from
Basildon, England
@SkyUK Dear Sky, shame I can’t get this prices for an existing customer
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Mandy Carroll
(@MandyMinime35) reported
from
Crayford, England
@SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Darren Sharpington
(@dsharpington) reported
from
Stone, England
@SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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Andy Homer
(@andy_homer) reported
from
Walthamstow, England
@SkyHelpTeam This doesn’t help as the app works but items are missing...
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Wright
(@shinobi_brian) reported
@SkyHelpTeam Otherwise we will leave, AFTER 17 YEARS OF LOYAL SERVICE (and payments). We don't expect this kind of unprofessional activity after all this time. We have been disrespected and your team has a very "laissez-faire" attitude. Perhaps they should focus on helping people with issues
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Grace Anatomy
(@GraceAnatomyUK) reported
@SkyHelpTeam The subtitles are terrible throughout. There are multiple errors in every episode. I'd recommend hiring a professional translator.
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Brian Wright
(@shinobi_brian) reported
@SkyHelpTeam This has been the story of the last three weeks, a litany of issues with your "support" teams "trying" to get someone out to "fix" the issues that we have. GET AN OPENREACH ENGINEER TO FIX THE CABLES OUTSIDE!!!!!!!
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Brian Wright
(@shinobi_brian) reported
@SkyHelpTeam Do you not discuss issues with Sky customers through Twitter?
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Ben10
(@benbenmorse) reported
@8gzd8k76nM @SkyHelpTeam I’ve never had this issue but advising wait for the weather to change when you pay for a service and it’s not delivering is a bit of a piss take can’t watch anything … a refund for lack of service to start with would be good
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Football Plundit
(@SoccerTactics) reported
@InceHernandez Where he spews rubbish week in week out. I will cancel my @skysports subscription if Sky fails to get a better pundit next season.
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Iolo Griffiths
(@Iologriffiths07) reported
@SkyHelpTeam why is your broadband so poor? Went down SIX times in an hour last night, and weak tonight. Happening too often and it’s getting really annoying.
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Cammy
(@cameronwallace) reported
@SkySports Hope he gets the sack from @SkySports Worst pundit on TV.
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Ben10
(@benbenmorse) reported
@SkyHelpTeam It has hit and the weather has calmed here my Dish is fine, box is working and internet is running. Can’t stream, watch live or get any signal…
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Mrs B💙
(@MrsB6574) reported
@SkyHelpTeam I can't have sky installed due to external factors and its still saying I have to pay the bill (I've had no service since 24th November) advisor said I wouldn't get charged, I Don't want a default