Sky Outage Report in Purfleet, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: Ilford, London, Orpington, Newham, Chingford, Erith, Dagenham, Welling, Gravesend, Grays, Basildon, Dartford, Barking, Bromley and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Wi-fi | |
| London |
Internet | |
| Orpington |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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Mark Hamilton
(@MarkHamilton76) reported
from
Rochester, England
@SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.
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Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.
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Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@SkySports Terrible goalkeeping. End of...
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V19💜🏈💛
(@PawelSzpinek) reported
from
East Ham, England
@NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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dean deanson
(@dean_deanson) reported
@716689 @SkyHelpTeam You do make me laugh with words such appalled. Imagine being appalled at it taking a little longer than normal for you to get a FREE service that you weren't paying for before and won't be paying for later.
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Iain
(@Eagle_Iain) reported
@SkyHelpTeam @ParamountPlusUK it's even worse than I thought. Not even 5.1 sound. What a poor launch. This is 2022 you realise?
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St Locks
(@saintlocks) reported
@SkyHelpTeam hi, I am a sky cinema customer who has downloaded and signed into paramount plus but it just buffers when I select a program. Been on dms for past hour and it’s clear they have no clue.
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Lauren Bridgen
(@LBridgen1) reported
@SkyHelpTeam I might add that three times Sky booked our move in and then cancelled for no reason because Sky didn’t do their job! I’ve been passed from pillar to post with very little support! Appalling customer service.
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dean reid
(@deanreid) reported
@SkyHelpTeam is sky mobile down, can't phone out?
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Jamie
(@JamieHalpin10) reported
@ChrisCOB_OB They are simply dreadful now. SkySports Fail
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Ameer
(@0gsyy) reported
@xNavsy @SkyUK This **** supposed to be the best in my area but they keep dying every 4 ish hours
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Sarah Salter
(@sarahlizsalter) reported
@dean_deanson @SkyHelpTeam Why don’t you do me favour and let me deal with it with Sky!! I have intelligence thank you unlike you who seems to be troll and sending abuse to everyone who seems to trying to get help!
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Lauren Bridgen
(@LBridgen1) reported
@SkyHelpTeam Jillian, where to start! Apparently @WeAreOpenreach have put a block on the account from the people moving out & nobody seems to know how to cancel this, so we can book our move.
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Ross Brennan
(@RossBrennan23) reported
@SkyHelpTeam my dad is a sky account holder but our tv is stuttering on channels like dave can u help plz