Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Woodford Green, Romford, Orpington, Poplar, Waltham Forest, Billericay, Sidcup, Rochester, Loughton, Newham, Brentwood, Ilford, Bromley and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Rachel Wedderburn
(@rachelbettelley) reported
from
Walthamstow, England
@SkyHelpTeam I called again and asked for sky plus to be reinstalled. No answer yet. Sky insist it is our Wi-fi but when I cannot view on mini box I can watch on my I phone. I am very annoyed we pay for sky q and it’s unreliable used a lot of calories running up and down stairs resetting
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Rachel Wedderburn
(@rachelbettelley) reported
from
Walthamstow, England
@SkyHelpTeam No call no reply no help as usual. Sky have never been so poor in service. Sky plus was better even when you had to call India to sort out problems. Your engineers set it up they need to sort problem.
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Chris Hearn 💙
(@chris4465) reported
from
Brentwood, England
Absolute joke scorecards Barrett v Martinez, win by 7 rounds? Never. Embarassing, who manages this shambles. @SkySports @MatchroomBoxing
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
@virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app
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crabbzz@yahoo.co.uk
(@crabbzzyahooco1) reported
from
Walthamstow, England
@Martin_Buhagiar @SkySports To be fair the worst commentary of the weekend came in the WBA v Brighton game, after Wellbecks penalty hit the post, he hit the rebound back at goal, the ref blew for a free kick. Lee Hendrie asked the commentator why , the commentator didn’t know either. Unbelievable.
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West Ham Wesley ⚒️ #GSBOUT
(@CouchPotatoUK) reported
from
Stratford, England
🤬🤬🤬 @SkySports app not working.
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam I really just wanted SkyMobile customer services
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Julie
(@JulieMelvinator) reported
from
Walthamstow, England
@SkyHelpTeam I’ve had a tft saying my broadband now live. I’ve spent the last few hours trying to get the Internet and it’s not working! We’ve moved house. I’ve no internet light on the router help please! Tried everything!
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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Johanna
(@smileyblonde43) reported
from
Bromley, England
@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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ROY KAYE
(@ROYKAYE8) reported
from
Romford, England
@GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Rachel Wedderburn
(@rachelbettelley) reported
from
Walthamstow, England
@SkyUK I have had enough. I ant sky plus back sky q does not work for me as #BT say their Wi-fi is bad so watching skyQ is impossible. Fed up of calling u to complain.
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Simon Fisher
(@si_fi) reported
from
Bromley, England
@SkyHelpTeam anyone there? I need help with a non functional TV subscription.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie Doyle
(@robbiemanu77) reported
@jjenas8 any chance you can shut up for ten minutes cause your as bad a commentator as your were a player.@btsport are scrapping the barrel with you.wish game was on @SkySports
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Ash Richardson
(@LMDX01) reported
Never knew @SkyHelpTeam did talk about each others problems lol
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Media Lad
(@media_lad) reported
@BigRedGaz @SkySports @btsport Jenas ain’t as bad as Darren Fletcher mate.
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Cornish Blue
(@1cornishblue) reported
@ChrisBurgess72 @SkyHelpTeam It works perfectly okay until we get bad weather, then it’s forever dropping the signal
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Adam Walker
(@AC_Walker) reported
@SkyHelpTeam @wineonthesofa 861 works, 407 doesn't. Pretty poor @SkyHelpTeam
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strata-26
(@Apogee_strata26) reported
@SkySportsPL @SkySports Timo werner and jorginho doesn't deserve this chelsea team. Wtf
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Lee
(@redman79) reported
@SkyHelpTeam Same message as always when it rains, sky box not receiving a signal, I pay £130 a month so I do expect the service I pay for not to watch a blue screen when it rains.
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⎊ JΛᄃK ⎊
(@Captainbeard22) reported
@SkyHelpTeam Nah, apparently it's not enabled - I tried to reactive it. But I didn't know this when I was out when I clicked record. I didn't have this problem when I last had sky. Anyway, it doesn't matter now. It's just a **** situation. I'll have to wait til half 6 for channel 4
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Rob
(@rob_goldie) reported
@SkyHelpTeam I suppose my concern really was from a potential customer perspective. I'd want to know if there was any general, uk or international increases in rates as a consequence of anything. That way people know its general usage, exp disc etc etc
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BIZZABrandon31
(@BizzaBrandon31) reported
@SkySports That awful defending