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Sky Outage Report in Purfleet, Borough of Thurrock, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Woolwich, Ilford, Newham, Chigwell, Erith, Dartford, Gravesend, Dagenham, Basildon, Romford, Waltham Forest, Coldblow, Bexleyheath, Orpington, and Poplar.

CityProblem TypeReport Time
Woolwich Phone 22 minutes ago
Ilford Wi-fi 3 hours ago
Newham E-mail 10 hours ago
Chigwell Wi-fi 11 hours ago
Erith Wi-fi 1 day ago
Newham Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • 1bigsarah
    Sarah Harvey (@1bigsarah) reported from Bexleyheath, England

    @SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.

  • ratman97
    chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • ratman97
    chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • StevanoHallo
    Steven (@StevanoHallo) reported from Poplar, England

    @SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account.  Please contact 03442411280"

  • owensirons93
    Andrew Owen (@owensirons93) reported from Tilbury, England

    @SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud

  • PopMyKola
    K (@PopMyKola) reported from Stone, England

    @SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.

  • LawrenceEvans11
    ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • chhazeau
    Vinay Chhana (@chhazeau) reported from Poplar, England

    Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

  • AndrewInsley85
    Shotaro Kaneda__†°²º¹9 (@AndrewInsley85) reported from Rochester, England

    Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.

  • skipratmedia
    craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

  • Frances69992546
    Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • craigchuter
    Craig Chuter (@craigchuter) reported from Romford, England

    Top stuff from @SkyUK making the World Cup Final free-to-air. Now just sort out biased @BethRigby @KayBurley and @adamboultonSKY and you have a customer for life!

  • NicoleBennett88
    Nicole Bennett (@NicoleBennett88) reported from Walthamstow, England

    @SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

  • DickieHall
    Richard Hall (@DickieHall) reported from Walthamstow, England

    @SkyHelpTeam Been waiting all afternoon for an engineer to install my Broadband and have received no visit or call with an update. Also been cut off from a call with your help centre. Service has been absolutely appalling.

  • Becsmas
    Bex Mason (@Becsmas) reported from Crayford, England

    @SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice

  • jonessoares
    JONES SOARES (@jonessoares) reported from East Ham, England

    @SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.

  • chhazeau
    Vinay Chhana (@chhazeau) reported from Poplar, England

    @SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

  • daniel_smith93
    Daniel Smith (@daniel_smith93) reported from Stratford, England

    @SkyHelpTeam the Sky Go app on the PlayStation is honestly one of the worst functioning apps of all time. Absolutely useless.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shaneambridge
    SHANE.A (@shaneambridge) reported

    @SkySports No look how many times he went down with different clubs before arsenal

  • deancarter10
    Dean Carter (@deancarter10) reported

    @SkySports Wtf is this headline?

  • PeterSimon07
    Peter Simon (@PeterSimon07) reported

    @SkySports What is it with Sky pushing Arsenal and Spurs players into the England setup. This lads a good keeper but he’s not moving Pickford out of that number 1 spot. Pickford has not let England down once. Turn it in its boring now

  • Jer5eySpurs
    Jersey Spurs (@Jer5eySpurs) reported

    @Mdcorke @SkySports And the narrative will be ‘aww poor plucky Arsenal they tried so hard’

  • bigdogsiyamiya
    Poseidon's Trident (@bigdogsiyamiya) reported

    @SkySports Damn, chill Sky

  • BlueArmyAlex
    🇬🇧Alex PC (@BlueArmyAlex) reported

    @SkySports Arsenal will have a bad patch of form like they always do and he’ll go from being overrated to ‘never better than Leno.’ Delusional.

  • leasarahox
    LEA🤍 (@leasarahox) reported

    @SkyHelpTeam I’ve checked my connection and it says they’re an outage in my area and to check service status, but according to that everything is normal? Any idea when I’ll have broadband again? CR0 area. Thank you

  • foggcarl
    belhuscrew (@foggcarl) reported

    @SkyHelpTeam South Ockendon down again since 7am

  • StocksColin
    Chest Rockwell (@StocksColin) reported

    @CalDC1878 @SkySports I know what he said for first few months he was poor but for majority of season he was really good for United same as at Bournemouth

  • Frysie11
    Frysie the Gooner (@Frysie11) reported

    @SkySports No where near as good. It’s better than Lenos though, but why put him up on a pedestal? Just to knock him down no doubt. He’s young, just let him go about his business