Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: Orpington, London, Dartford, Dagenham, Newham, Blackheath, Billericay, Basildon, Chingford, Ilford, Swanley, Poplar, Barking, Waltham Forest and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Jon Cook
(@JONCOOK1979) reported
from
Crockenhill, England
@SkyUK dreadful service from you. Ordered a home move from you on the 19th Dec, booked to come out on the 17th Jan, turns up & says it’s a two man job and will have to be rebooked, we now have to wait till 30th Jan. No TV and yet we still have to pay!
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Jessica
(@Missjessicakx) reported
from
Sutton at Hone, England
@SkyHelpTeam I’ve been lied to by 3 advisors, promised things and they’ve not happened! Absolutely appalled with the service I’ve received! Now having to waste more time out of my day to sort this out AGAIN
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PH
(@Ph1Pd) reported
from
Bromley, England
@Timmsi_CAFC @smit112 @MattSouthall84 @KentishAddick Better than having @SkySports down the training ground MS is way more entertaining 😂
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!
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Lloyd Major
(@theotherlmajor) reported
from
Poplar, England
@SkyHelpTeam can’t book an engineer to a flat online. 45 minute wait on the phone and no satellite signal since the 8th February. Absolute joke
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam HI sky I've noticed a software bug on your new router which adds sky boost. When u change the bandwidth on the 2.5ghz from 20mhz to 20/40mhz. Sky q doesn't work at all.
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@WarkeChris @Carra23 @SkySports He’s never managed, never run a football club but thinks he knows it all - just because he can’t get his head out of the Anfield bubble. Adds zero value to any debate
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ANN TUOHY
(@anntuohy22) reported
from
Sutton at Hone, England
@SkyHelpTeam @SkyUK very disappointed with the PM conversation. No resolution. No customer care. Pointless conversation.
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ᗪᗩᐯE
(@Jaxstad) reported
from
Billericay, England
@SkyHelpTeam Appreciate your time HW, I know it’s not your fault. But I’m beginning to feel unfairly treated with this poor service.
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone
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Jennifer Smith
(@JenniferSmithPA) reported
from
South Ockendon, England
Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon
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ANN TUOHY
(@anntuohy22) reported
from
Sutton at Hone, England
@SkyUK shame on you. Poor customer service. Having to cancel to get heard. Broken box but want to charge for multi room until an engineer comes 10th March. Unacceptable timeframe without second box #FirstWorldProblem.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam hi, my line seems down. I've re booted the router numerous time, getting a yellow light, rather than green and admin screen shows no connection. Is SM25HY down
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone
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marc bestley
(@viking6661) reported
from
Chigwell, England
@SkyHelpTeam Fine I’ll be cutting cables and removing it my self, not my problem
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Jack Sullivan✌🏽🦅
(@SullivansTweets) reported
from
Romford, England
Villa away on a Monday night has literally made the worst season possible even worse. Fuming. Birthday plans up in the ******* air. **** you @SkySports
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ᗪᗩᐯE
(@Jaxstad) reported
from
Billericay, England
@SkyHelpTeam Done that before too... just had enough of the poor service I’m receiving on my broadband.
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Marty_Baldwin7🏴
(@smartie_martyb) reported
from
Basildon, England
I’ve never been more convinced of corruption in football after watch the first hal of #WAT/TOT #COYS #Premier_League #SkySports #VAR
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Masking for a friend (grateful to be boosted) 😷
(@SineadKiely3) reported
@SkyHelpTeam I want to ensure that my current package is not interrupted until the issue is resolved. The engineer is sending you a report and we are trying to contact NBI
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Jane Trout
(@JaneTrout1) reported
@SkyHelpTeam Rang Sky after going round in circles with their troubleshooting - they couldn’t identify a problem their end. I advised I know a couple of others with the same issue. They said they aren’t aware of any problems in the area. Offered me a Sky engineer next Wednesday!
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Jane Trout
(@JaneTrout1) reported
@SkyHelpTeam We live on Thames Drive, and are with Sky spoke to them last night as our internet went down at 7ish last night. They said they would send a open reach engineer within two working days!
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Isabel Lindsay
(@IsabelL48803310) reported
@SkyHelpTeam Hi I’ve been a Sky customer for 10yrs or more and have a Sky+HD box and I just want to know if it’s possible for me to get a new Sky Q box….I’m really hoping my customer loyalty will mean I get this without charge
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levy is a liar
(@KBMagicHat) reported
@SkyHelpTeam Not really good enough though is it? At least inform us what the problem is instead of hiding behind jargon
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Sam
(@Sam_Davey22) reported
Any danger of fixing your dog **** coverage @skytv @skysports
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Lucy
(@bcfclucy) reported
The amount I pay for @skysports the ******* service is dreadful! 🤬
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Jane Trout
(@JaneTrout1) reported
@SkyHelpTeam We have done that already. What's obvious is it is a local-wide issue as it's not just us who are reporting the issue. To be honest, it's not good enough.l'll get back with some of the other comments if you want.
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✨kate✨
(@ushererofsouls) reported
@skysports your #redbutton football is crap
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Albert
(@Albereit) reported
@SkyHelpTeam Could you please help me and call me into my Spanish phone number ?