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Sky outages and service status in Purfleet, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 24 outage signals in the last 24 hours around Purfleet, including 24 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 14, 10:49 AM GMT+1.
  • 38% Internet (38%)
  • 29% Wi-fi (29%)
  • 14% Phone (14%)
  • 12% TV (12%)
  • 8% Total Blackout (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Purfleet, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purfleet, England

The most recent Sky outage reports came from the following cities: Dartford, Swanley, Ilford, Romford, Waltham Forest, Bromley, Gravesend, Orpington, Woolwich, Newham, Walthamstow, Halstead, Beckenham, Dagenham, and Grays.

CityProblem TypeReport Time
Dartford Wi-fi 2 hours ago
Swanley Phone 11 hours ago
Ilford Wi-fi 12 hours ago
Romford Internet 14 hours ago
Swanley Phone 15 hours ago
Swanley Phone 15 hours ago

Nearby cities with recent reports

Dartford

7 recent signals

2 hours ago
Waltham Forest

5 recent signals

15 hours ago
Gravesend

4 recent signals

16 hours ago
Swanley

3 recent signals

11 hours ago
Ilford

3 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Purfleet, England

Latest outage, problems and issue reports in Purfleet and nearby locations:

  • longtallshazza
    🇬🇧 Lady Charlene 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@longtallshazza) reported from Rochester, England

    @SkySports Don't keep dubbing crowd noise. It's fckn awful. Now we all have to sing KEIR STARMER'S A ****** by ourselves at home. It's not on. #skysports

  • helen0107
    Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • Theodore00
    Theo Fariduddin (@Theodore00) reported from Poplar, England

    @SkyHelpTeam Why my internet is so slow?

  • Wildster180774
    Leyton Wylde (@Wildster180774) reported from Crayford, England

    @SkyHelpTeam cmon itv2hd again not working, why can't you get this fixed? I'm paying for something you're not delivering

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.

  • midwifehippie
    Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • MrJSASmith
    Mr Smith (@MrJSASmith) reported from Brentwood, England

    @SkySports the directing of the cricket this year has been notably poor...missing umpires decisions, missing run outs. Really poor.

  • Missives0fASub
    Matt (@Missives0fASub) reported from Romford, England

    @saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.

  • Skins2002
    Simon Skinner (@Skins2002) reported from Romford, England

    @SkyHelpTeam These are the tests I’ve done a million times and always says there is a connection problem and to call sky. I’ve spent most of the last 24 hours on the phone to sky and sick of it

  • RobertSSmith66
    Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

  • KingYamel
    Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.

  • Dremora
    Kirill Korolyov (@Dremora) reported from Poplar, England

    When you’re on support 24/7 for a week, but your ISP is too poor to hire enough people to resolve issues at night. Or even provide internet connection at night at all. @SkyHelpTeam

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I'm on the phone to someone now. I'd like the £15 charge for something I never asked for to be refunded too.

  • freshtodeath
    Fresh To Death (@freshtodeath) reported from Walthamstow, England

    @SkyHelpTeam has your broadband gone down? Can’t get any internet in Walthamstow

  • Prissyjoh110
    Priscilla john (@Prissyjoh110) reported from East Ham, England

    @SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!

  • Bigglesdaf
    Andrew 🇺🇦 (@Bigglesdaf) reported from East Ham, England

    After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.

  • sparkygal1234
    sparky (@sparkygal1234) reported from Brentwood, England

    @SkyHelpTeam any known wifi issues in the CM14 area, keep losing connection

  • ABull20151123
    ABull (@ABull20151123) reported from East Ham, England

    @SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ricardo3511
    Ricardo35 (@Ricardo3511) reported

    @cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back

  • b1ake7
    Simon Davies (@b1ake7) reported

    @SkyHelpTeam I just moved to sky today but landline is not working. Can you check please?

  • RobShalesy
    Robert Shales (@RobShalesy) reported

    @SkyHelpTeam no voice or mobile network and no access to trouble shooting on sky .com. Is there a Global sky network issue?

  • IanKelly1987
    Ian kelly (@IanKelly1987) reported

    @cxdi55 @skytv @SkyHelpTeam Just cancel it

  • PitchSnitch
    Outside The Box (@PitchSnitch) reported

    @SkyHelpTeam yeah of course this messaging service isn’t operational Wankers I want my money back Clown service Anyone selling a dodgy stick? Time to cancel my subscription

  • TheFootballDad4
    TheFootballDad7 (@TheFootballDad4) reported

    @cxdi55 @skytv @SkyHelpTeam Same with all companies, no support or discount for loyal customers.

  • Qzuaa
    Q (@Qzuaa) reported

    @SkyHelpTeam is sky mobile down?

  • LibtardHateOnly
    Retard Wrangler (@LibtardHateOnly) reported

    @BarcaUniversal @SkySports I can't tell you how much I ******* hate you. You prey low IQ, and you're just a ******* retard yourself. **** you.

  • bridyid5
    Chris #COYS (@bridyid5) reported

    @SkyUK is there a reason why our phone service in Hull has been hit or miss for the last 3-4 weeks - more often than not, there isn’t ANY signal at all. What’s going on??

  • PaulPc94
    Paul Cunningham (@PaulPc94) reported

    @cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.