Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: Ilford, Romford, London, Newham, Poplar, Basildon, Sidcup, Grays, Woodford Green, Welling, Gravesend, Billericay, Stanford-le-Hope, Dagenham and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Wi-fi | |
| Romford |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....
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PAY KEY WORKERS PROPERLY
(@MollyEnergi) reported
from
Walthamstow, England
So apparently if @OpenreachHelp can't fix the internet by today then we have to wait until MONDAY 🥺🥺🥺 ITS NOT WORKED SINCE SUNDAY NIGHT Thanks @SkyUK
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Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
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YUS
(@yusTHFC) reported
from
Walthamstow, England
@Lol_Yiddo @SkySports Thought it was just me lool they having problems apparently
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Mark Sabin
(@sabin_mark) reported
from
Bromley, England
@SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
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Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
@PushGill79 @SkyHelpTeam Ah, thought I was going mad. Help @SkyHelpTeam #skydown in #chingford for days. Keeps dropping signal.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy young
(@Keepersaway) reported
@SkyUK probably the worst customer service out there. Has completely no regard for any sort of loyalty, 19 years and still being treated like ****
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𝙶aseous 𝙲𝚕𝚊𝚢.
(@GraciasKray) reported
from
Liverpool, England
@SkySports Awful decision. These refs want to be the centre of attention.
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David Turner
(@dwturner72) reported
@Steve23LFC @SkySports Thought it had to be clear and obvious. Everything in slow motion looks twice as bad as real time
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No, after you.
(@JollyGoodWheeze) reported
@UtdMagnifico @B0nesJones @SkySports Really? Are you really that stupid? That's rhetorical question. No reply required.
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zzapspm
(@zzapspm) reported
@SkyHelpTeam Do you have a broadband support phone no. I am bein sent round in a circle when I go online
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Stuart Callaghan
(@CALLAGHANStuart) reported
@martialFc8 @volt_rev @SkySports Its not about liking them, you can't escape them and they work to advertise and promote products and services. It obviously stokes a reaction in you whether its good or bad so like i said, job done
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Stephen Willis
(@wincynufc) reported
@LozzaFox @piersmorgan Wait till all the fans are back and booing. What will @SkySports do then. Its bad for business and they've been ramming down our throats for months.
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Wine Gum
(@Wine_Gum) reported
@SkyHelpTeam what is the issue with the Wickford exchange today. Internet has been on and off 😔
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zzapspm
(@zzapspm) reported
@SkyHelpTeam Yes. I can login to the router and see the summary status but once I try to go to any other tab it asks for login and then admin and sky don’t work. I may have changed something myself but really have no idea. I have gone through my username/password combinations but no joy.
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Nate
(@Scotty_YNWA) reported
@SkySports At most a yellow. Never a red