Sky Outage Report in Purfleet, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Romford, Ilford, Orpington, Waltham Forest, Dartford, Newham, Woodford Green, Poplar, Basildon, Sidcup, Grays, Welling, Gravesend and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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JONES SOARES
(@jonessoares) reported
from
East Ham, England
@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.
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K
(@PopMyKola) reported
from
Stone, England
@SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.
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Craig Chuter
(@craigchuter) reported
from
Romford, England
Top stuff from @SkyUK making the World Cup Final free-to-air. Now just sort out biased @BethRigby @KayBurley and @adamboultonSKY and you have a customer for life!
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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K
(@PopMyKola) reported
from
Stone, England
@SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.
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K
(@PopMyKola) reported
from
Stone, England
@SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep
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Shotaro Kaneda__†°²º¹9
(@AndrewInsley85) reported
from
Rochester, England
Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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Andrew Owen
(@owensirons93) reported
from
Tilbury, England
@SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud
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Steven
(@StevanoHallo) reported
from
Poplar, England
@SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account. Please contact 03442411280"
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Bilal Mahmood
(@bilal_labour) reported
from
Walthamstow, England
@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2
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Sarah Harvey
(@1bigsarah) reported
from
Bexleyheath, England
@SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Deeley 🇪🇺🏳️🌈
(@craiguito) reported
@SkyHelpTeam Hello, it came back on overnight. It happens so often that I think it’s reasonable to ask for a rebate for the hours it’s not working, also all the WiFi devices need to be reset it’s such a pain
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LYNDHURST
(@Lyndhurstfm) reported
@SkyUK once again Sky Broadband is down. Positively the last time. I’m done and will be cancelling my contracts with Sky and switch to a provider who provide basic support
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jamesey
(@jamesey517) reported
@toonpete85 @SkyHelpTeam The very least you’d expect for sure. But keep it all written down! Absolutely disgusting customer relations
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kirstie lee
(@smudge1982) reported
@SkyHelpTeam my Internet and phone have been off since about 3am this morning and I have reset the hub and checked all the wires 4 times . Is there a problem in the Hailsham/bn27 area or is it just my that's not working?
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.:ISHY:.
(@I_S_H_Y_) reported
@SkyUK Cancelled my sky after 22years. Apparently was a “diamond” customer. Doesn’t mean anything when the renewal quote was the same as a new customer. Customer service is shocking too..advisors weren’t even bothered trying to retain me as a customer. Oh well..
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Stephen Nash
(@Stephen02563837) reported
@SkyUK @NSPCC My internet is down and I'm not in an area of planned maintenance sort it out this is the third night in a row
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Dewi
(@DewiRThomas) reported
@SkyHelpTeam Good morning, yes. Very little. They keep forwarding information on how to reset my equipment. And are not listening to the face that our entire cul de sac have no service.
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Jonathan Townsend
(@jtowns82) reported
@dahonz1983 @SkySports Yeah but if the players interact with the crowd bubble broken
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Alastair
(@SackvilleDonald) reported
@btsportcricket coverage of the cricket is terrible, please give it back to @SkySports
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JackUTV
(@JackUTFV) reported
@JBaker_24 @SkySports No to late people have already got tickets for 3pm kick off would be stupid to change now