Sky outages and service status in Purfleet, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 4 outage signals in the last 24 hours around Purfleet, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 14, 10:05 PM GMT+1.
- Internet (38%)
- Wi-fi (29%)
- Phone (13%)
- TV (12%)
- Total Blackout (7%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purfleet, England
The most recent Sky outage reports came from the following cities: Newham, Dartford, Swanley, Ilford, Romford, Waltham Forest, Bromley, Gravesend, Orpington, Woolwich, Walthamstow, Halstead, Beckenham, Dagenham, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 4 hours ago |
|
Dartford
|
Wi-fi | 8 hours ago |
|
Dartford
|
Wi-fi | 15 hours ago |
|
Swanley
|
Phone | 24 hours ago |
|
Ilford
|
Wi-fi | 1 day ago |
|
Romford
|
Internet | 1 day ago |
Nearby cities with recent reports
8 recent signals
5 recent signals
4 recent signals
3 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Mark Gould (@yiddo71) reported from Rochester, EnglandSo @SkySports are already building their agenda with “will we be going through the Kane saga again in January” ffs @Arsenal are **** so far but you have a hard on about @SpursOfficial !! #COYS
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West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England@SkySports putting their full support behind Liverpool... Begging for Cresswell to be sent off.
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Matt (@Missives0fASub) reported from Romford, EnglandAnyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam
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Justin Leeper だよ！ (@JustinLeeper_yo) reported from Bromley, England1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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Priscilla john (@Prissyjoh110) reported from East Ham, England@SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, EnglandAs if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
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Simon Skinner (@Skins2002) reported from Romford, England@SkyHelpTeam These are the tests I’ve done a million times and always says there is a connection problem and to call sky. I’ve spent most of the last 24 hours on the phone to sky and sick of it
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England@SkyHelpTeam For the past 4 days now I’ve been having issues with my broadband! Do you have any idea what might be going on? Thanks.
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Kirill Korolyov (@Dremora) reported from Poplar, EnglandWhen you’re on support 24/7 for a week, but your ISP is too poor to hire enough people to resolve issues at night. Or even provide internet connection at night at all. @SkyHelpTeam
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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Have you met Harj? (@AussieHarj) reported from Walthamstow, England@snellcj @SkySports The Hill/Schumacher rivalry was great and no silly tribalism from fans. The decline started with engine revs being capped and then constant money saving measures that made the larger teams entrenched into their current positions. Jordan 1997 would never happen today
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Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, EnglandHeads drooping down, hardly any communication amongst themselves. For a number of seasons now we’ve lacked leaders on that pitch. As Souness said many times on SkySports & he’s right - which senior players do those youngsters and new signings look up to in that dressing room?
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kim (@kim__dale) reported from Ilford, England@SkyHelpTeam had intermittent internet all day now down completely? Tried restarting router but no luck? Is there an outage in Ig6 area?
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Martin Le-May (@KingYamel) reported from Romford, England@Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.
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jon Harris (@jonharrisBOR) reported from Romford, England@SkyHelpTeam hi, switched from skyQ to sky glass a couple of months ago &love it. Just a couple of issues, recently when I try to watch stuff on ITV Hub nothing loads and some of the programmes on prime the colour is awful. Please help TIA
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Liam Hodge (@The_L_I_AM) reported from Poplar, England@SkyHelpTeam Internet connection not working in East London.
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England@SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.
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Stiffordblue (@STIFFORDBLUE) reported from Grays, England@SkyHelpTeam I am having now serious issues with both of my sky boxes every time I put a station on then try to change to another a blank screen appears even in the recordings getting fed up now
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cherryoak (@cherryoak) reported@PaulRidley5 @SkyHelpTeam @SkyUK Sky are pointless on here as they dont man their page anymore. They send you to Facebook messenger and even then they are pointless ai bot for ages then when someone does get back hours later still no help.
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James Nimmy King (@JamesNimmyKing) reported@cxdi55 @skytv @SkyHelpTeam I used to work in the cancellations department, threaten to cancel and they will give you an offer to stay
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Eric Robinson 🏴 (@EricfromErskine) reported@SkyUK @SkyHelpTeam Sky mobile down. Skye apps not loading. Sky q box and router rebooted. Sky settings network says broadband ok but no internet.
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Christian Holst (@12thcenturymonk) reported@cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.
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Mike (@MikeyFromUK) reported@SkyHelpTeam At no point was I speaking to you, Sky, ya ****. Probably why your company is going down the hole
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Paul Cunningham (@PaulPc94) reported@cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.
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David Young (@kjdyoung) reported@cxdi55 @skytv @SkyHelpTeam So cancel and start again simple
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Jeannie 🇬🇧💚🩶💜🏴 (@jeanniejuno) reported@SkyHelpTeam Tried all that - no responses!! Why do we pay so much money a month for such a shoddy service!!!
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Margins36 (@margins36) reported@cxdi55 @skytv @SkyHelpTeam We’ve just left Sky and gone to EE for a better service/data for lower price
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Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay