Sky Outage Report in Purfleet, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Gravesend, Barking, Waltham Forest, Newham, Ilford, Erith, Orpington, Dagenham, Poplar, Rochester, Romford, Basildon, Dartford and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Gravesend |
TV | |
| London |
TV | |
| London |
Total Blackout | |
| Gravesend |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
@snellcj @SkySports The Hill/Schumacher rivalry was great and no silly tribalism from fans. The decline started with engine revs being capped and then constant money saving measures that made the larger teams entrenched into their current positions. Jordan 1997 would never happen today
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Colin Holt
(@Kentishhomer) reported
from
Dartford, England
@SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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V19💜🏈💛
(@PawelSzpinek) reported
from
East Ham, England
@NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@SkySports Terrible goalkeeping. End of...
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Mark Hamilton
(@MarkHamilton76) reported
from
Rochester, England
@SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Doughty
(@Tracy_JD) reported
@SkyHelpTeam help, my naughty Beagle has chewed up my Sky Q remote. How do I sort out a new one. I've put her in the dog house !!
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Hayley Sommerville
(@Haylzi86) reported
@SkyHelpTeam I’m struggling to activate a SIM card in my sons iPad. Was looking for some help. I’m not sure then but it’s cutting my calls off before I have even spoken to anyone. R u able to help?
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Sam
(@SamStimpson) reported
@SkyHelpTeam I am at a loss, can someone please just help me?? I've been without broadband for over a week, multiple phone calls and emails exchanged and the customer support via phone and email has been utterly shocking.
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David Jones
(@DavidDjon) reported
@SkyHelpTeam @Mart_w25 You might be interested to know that I, like many others no doubt, cancelled Sky TV for the very reason Martin complains about. It's cynical and has nothing to do with the interests of the customer.
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James Wilson
(@JamesWi23669247) reported
@leetaylor7905 @SkySports How many more times?🤪 You cannot sack a coach who works for the LTA, and still works for the LTA.🤪 Tennis is a job and Emma is a multimillionaire at 19. How much money have you got? You really are an idiot; go too the job center.💩
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David Jones
(@DavidDjon) reported
@Mart_w25 @SkyHelpTeam @skytv I cancelled Sky TV for that very reason. Don't believe the bullshit reply from SkyHelpTeam. It's nothing to do with helping the customer. As you know, it's to keep you tied in. If more people cancelled and told them why then perhaps they'd drop it.
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L I S S
(@LissMolyneux) reported
@fitzn1554 @SkyHelpTeam I’m the same! Haven’t had anything for a few days. Did they come through with a solution?
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Amy Wilkinson
(@sparklydazzler) reported
@SkyHelpTeam It shows no issues. I called your phone number and it says there’s a problem in my area but it’s not on the site. I understand there’s been a problem in the area for some days but I’ve been unaffected until now. What is the ETA for this to be resolved as I’m not unable to work
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ian
(@xStormxBringeRx) reported
We are experiencing serious issues with our SKY Q. Picture & sound breaking up the last few days and now there’s absolutely no signal. Every channel showing technical fault. £145pm for this 💩😡 @SkyUK @skytv @SkyHelpTeam
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Walt McGowan
(@McGowanWalt) reported
@leewils10 @SkySports More bothered about American sports.garbage