Sky Outage Report in Purfleet, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Purfleet, England
The most recent Sky outage reports came from the following cities: Waltham Forest, Orpington, Poplar, Billericay, Erith, Newham, Ilford, Woolwich, Chigwell, Dartford, Gravesend, Dagenham, Basildon, Romford, and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest
|
Internet | 4 hours ago |
|
Orpington
|
TV | 15 hours ago |
|
Poplar
|
TV | 3 days ago |
|
Billericay
|
Internet | 3 days ago |
|
Erith
|
Wi-fi | 3 days ago |
|
Newham
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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Mark Hamilton (@MarkHamilton76) reported from Rochester, England@SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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Andrew 🇺🇦 (@Bigglesdaf) reported from East Ham, EnglandAfter 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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Martin Le-May (@KingYamel) reported from Romford, England@Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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Priscilla john (@Prissyjoh110) reported from East Ham, England@SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!
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Robert Smith (@RobertSSmith66) reported from Sutton at Hone, EnglandQ. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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Martin Le-May (@KingYamel) reported from Romford, England@Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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I, Claudia (@b7xt2mw4pz) reported from Bromley, England@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@SkySports Terrible goalkeeping. End of...
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. David Smith (@drs1969) reportedSkySports F1 commentators have some serious faces on all of a sudden. It seems very clear that there was a massive ****-up of a race start. Vettel complaining that he wasn't allowed to unlap as per the regulations shows it's more than Lewis & Max.
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Mike Wood (@ThePrizeForce) reported@LeeWils63488210 Ringing @SkySports tomorrow to cancel subscription.
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P44UL v HAM #44 (@IamPaul4real) reported from Sheffield, England@F1 Just CANCEL your @SkySports contracts tomorrow. You're an idiot if you pay for that now #F12021 @fia farce Biggest sporting controversy since FIFA 2015
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Alex (@wilsoa10) reported@blacknwhite2011 @SkySports Agree, just woeful. Ruined my week already. We’re in trouble and they play like that. Disgrace
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haway (@safclad1989) reported@Daniel50389415 @sean_doran @SkySports Cos he’s a **** dangerous driver
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Flossie book reader (@BookFlossie) reported@SkyUK internet down again. Would be nice if everyone with a account got a notification to say your aware and dealing with it WITHOUT having to log on to your website to find out it’s a national problem.
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Stuart Mitchell (@jester1470) reported@SkyHelpTeam It would help if you replied to the emails sent via help too!
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Cholls (@HollidayCraig) reported@SkyHelpTeam Hi Becca, no issues are coming up that I can see it's showing Internet is getting to the router but then no device can connect to it.
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Natalie Matsikidze (@NattyMats4) reported@SkyHelpTeam Hi, I was never provided any order details so feel like this was an attempt at a good feedback score from the guy I spoke to 😭 I’ve just raised this internally elsewhere but thanks for your help today Becca
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Res (@resh298) reported@SkySports Deliberate crash, brake testing and help by poor decision by fia … oh yes I am a true world champion👎🏼