Sky Outage Report in Purfleet, Borough of Thurrock, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Purfleet, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Purfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Purfleet, Borough of Thurrock, England
The most recent Sky outage reports came from the following cities: London, Blackheath, Billericay, Basildon, Chingford, Newham, Orpington, Ilford, Dagenham, Swanley, Poplar, Barking, Waltham Forest, Rochester and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Blackheath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Purfleet, England
Latest outage, problems and issue reports in Purfleet and nearby locations:
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Shotaro Kaneda__†°²º¹9
(@AndrewInsley85) reported
from
Rochester, England
Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns
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Daniel Smith
(@daniel_smith93) reported
from
Stratford, England
@SkyHelpTeam the Sky Go app on the PlayStation is honestly one of the worst functioning apps of all time. Absolutely useless.
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.
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ローーーレンスエヴァンス
(@LawrenceEvans11) reported
from
Bromley, England
@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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Sarah Harvey
(@1bigsarah) reported
from
Bexleyheath, England
@SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.
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Richard Hall
(@DickieHall) reported
from
Walthamstow, England
@SkyHelpTeam Been waiting all afternoon for an engineer to install my Broadband and have received no visit or call with an update. Also been cut off from a call with your help centre. Service has been absolutely appalling.
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Steven
(@StevanoHallo) reported
from
Poplar, England
@SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account. Please contact 03442411280"
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice
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Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
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K
(@PopMyKola) reported
from
Stone, England
@SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.
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Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.
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Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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Craig Chuter
(@craigchuter) reported
from
Romford, England
Top stuff from @SkyUK making the World Cup Final free-to-air. Now just sort out biased @BethRigby @KayBurley and @adamboultonSKY and you have a customer for life!
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Vinay Chhana
(@chhazeau) reported
from
Poplar, England
@SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep
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JONES SOARES
(@jonessoares) reported
from
East Ham, England
@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.
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Sarahjane Dipalma
(@Sarahjane411) reported
from
Ilford, England
So @SkyHelpTeam are ignoring my plea to help..... really great customer service I’m experiencing. I guess they really want me to phone them on the phone that’s not working!!!!!!!!!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonas Hagbro
(@jhagbro) reported
@SkyHelpTeam Anything else I can do here? Have done all the resets and followed the routers Your connection has dropped guide thrice without success.. surely it's not a problem on my side?
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Phil
(@Hokin4shyte) reported
@SkySports Certainly is a risk but not sure about banning it completely. How would corners work? Most of the football in the Prem is played to feet anyway so it's not a massive problem.
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juneandjimmy’skidforlife.
(@ekokisok) reported
@SkyHelpTeam is there a problem with the broadband in the gillingham area? We have a loca whatsapp group and my neighbours are experiencing no broadband too for past hour.
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Jamie Vickery
(@jamiev808) reported
@SkyHelpTeam my broadband connection is going down every 30 mins at the moment. Almost impossible to video conference. What can I do?
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Andy Boyd
(@boydieag) reported
@SkyHelpTeam It was an 0300 number which is the ONLY number to call them on. Capitalising on calling an essential service. Beyond a joke.
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Katieeeee
(@katiegotscared) reported
@SkyHelpTeam my WiFi's been down for a good 4 hours and openreach only looked at one box and not the other. Any solutions?
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Bob
(@BobP9000) reported
@SkySports What support are they going to give ?
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Tess Niland Kimber
(@TessNilandKimbe) reported
Please @SkyUK we need our broadband in #EastCowes Service Box is supposed to be down but no-one else is reporting issues and we need our connection to work today
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DC
(@dean0pacino) reported
@SkySports Heading a ball is in the fabric of the game. There must be another solution than stop altogether. Imagine if RVP wasn't allowed to head that goal in at the World Cup against Spain?
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Angela
(@Angela93877234) reported
@SkyHelpTeam Yep, there's nothing that helps on the website and getting through to someone on the phone or live chat is impossible. Device is an imac. Brand new so that's not the issue. Shows stream fine. So internet isn't the issue.