Sky Outage Report in Murton, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Murton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Murton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Murton, County Durham, England
The most recent Sky outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Spennymoor, Sunderland, Durham, Bishop Auckland, South Shields, Gateshead, Washington, Peterlee, Boldon Colliery, Chester-le-Street, Seaham and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Wi-fi | |
| Newcastle upon Tyne |
Total Blackout | |
| Spennymoor |
Phone | |
| Sunderland |
Internet | |
| Durham |
TV | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Murton, England
Latest outage, problems and issue reports in Murton and nearby locations:
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam how can I get a call back from customer service. Every time I call there’s a 20+ min wait
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK Aye it's not their problem cause they are getting money and pie people off with that bs. It's been same everywhere I've lived mate here, Leam, Deckham, Fawdon and Kenton bar. Sky broadband is the one constant in it all. I've spoke to them loads all I ever get is "it looks fine"
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Darren Short
(@daz26172) reported
from
Sunderland, England
@SkySports Against all of the money they have made & the whole picture of the situation everyone is in...... they need to get a grip on reality this type of media is what feeds the negativity in the world of football. Never mind what you might loose be grateful for what you have
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Cpat
(@ub40eboney) reported
from
Bishop Auckland, England
@leerobson23 @SkyUK But we could send out a engineer who will say it's fine and we'll charge you a shit load. Luckily virgin fibre is offered here now so see if that fixes it
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Daniel Sleeth
(@danielsleeth) reported
from
Dunston, England
@SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
I'm sure @Eurosport_UK is the most useless channel going. Recorded @dakar highlights only for it to record the overrunning Snooker. So, download the highlights program on my @SkyHelpTeam Q box, only for it to be the same overrunning Snooker program. Its ridiculous really, #cancel
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joseph mains
(@mainsey8) reported
from
Washington, England
Please help @skytv all i want to do is pause my @SkySports package. I’m finding it impossible as it keeps giving me the same message, there has been a problem please try again later
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Lennon Campbell
(@CampbellLennon) reported
from
Coundon, England
@TC38534491 @amo_a_los_Leeds @rgardom1 @SkySports I support a club who are staying up regardless of what happens with this season but we probably won’t push on any further. Literally mid table and even I think the season should resume - I’ve paid into this season, traveled away, I haven’t for next. 19/20 deserves a conclusion.
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OfficialMickTee
(@Tullic) reported
from
Chester-le-Street, England
@SkyHelpTeam is there another problem with Sky emails. Cant access it with password!
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Ellis
(@EllisLandreth1) reported
from
Sunderland Bridge, England
@SkyHelpTeam Sky Q. I’ve had this issue since it was installed last year but it’s happening across more channels. I’ve tried all the trouble shooting methods but we have a communal apartment dish so I’m wondering if this is the reason
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shaun
(@Geordie_Shaun) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam To cancel so online chat isn’t available
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Alan
(@alsandal39) reported
from
Whickham, England
@SkyHelpTeam I have already signed in to see what is offered, I am being offered BT sport at an extra £25 per month on top of the £28 I already pay for Sky Sports as a thanks for being a customer for nearly 15 years whereas a new sports customer gets them both for £35 per month
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
from
Walker Gate, England
Called @SkyHelpTeam about the shit internet, and they basically told me it is what it is
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Veterans Response CIC
(@VeteransR) reported
from
Sacriston, England
@SkySports As a sky customer are you refunding the sky sports fee to your customers as the main reason I subscribe is for football there for the contract is now nil & void 🤔
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ً
(@iEddsyy) reported
from
Durham, England
@ETaylor04_ @SkyHelpTeam Mines been awful with BT for ages tbf
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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Wez
(@W3z) reported
from
Sunderland Bridge, England
@SkyHelpTeam I need help with my account. I’m having to shield myself for 12 weeks as a high risk/vulnerable person and I need to sort my sky Tv out.
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Allan Williams™
(@iamAfrosamurai) reported
from
Newcastle upon Tyne, England
Whoever is doing the sound on the @SkySportsF1 Testing: Story So Far program needs to sort the levels out, seriously. Two days now of very Testing audio.... Lip syncing out too, mics not working. Unless it's a work experiencer, then I'm afraid they're fired! #SkyF1 @SkyHelpTeam
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Carr
(@Stuey3D) reported
So now that #SkyGlass is a thing what @SkyUK needs to do now is have a Q box that works off normal satellite most of the time but will fallback to the streaming service in the event that extreme weather kills the satellite signal.
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Robert Matthews
(@Robkm91) reported
@SkyUK Why will anyone buy your tv which is ugly by the way just to have sky over wifi? What a stupid idea! Why didnt you just do a new sky box to do the same thing! Do your research on what people want first!
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mayeei
(@mayeeiiii) reported
I hope you guys can fix the problem. I'm updated in my payment but not getting internet for 24 hrs. now. I emailed your customer service who responded, telling me about basic troubleshooting. I did all of that and still not end up the same problem. No Internet. @SkyHelpTeam
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Paul Walker
(@paul_walker7) reported
@SkyUK Should of made a new box or added tv to apps, I seriously don’t get this, why would people buy this crap TV, Targeting the poor
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Jigas
(@Jigas3) reported
@SkyNews @SkyUK @comcast Seriously bad idea .
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𝔸𝕟𝕥𝕙𝕠𝕟𝕪 ℍ𝕒𝕝𝕝
(@muggybonehead) reported
@SkyUK What a stupid stupid idea. I’ve already got a tv and so has everyone else. What about just a streaming box? Is there a separate streaming box?
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PS
(@steeleyp_) reported
@anditsinthere_7 @TheEverydayMan_ @SkyUK You're left with a 48-month credit agreement for a TV tied to the Sky OS. You don't even get all Freeview channels or an aerial socket on the back. No satellite tuner so unless you LIVE for Sky and plan to NEVER cancel, it'd be a huge waste of money.
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Claire Young
(@claireabelle111) reported
@SkyHelpTeam how can you have ALL your people on training at one time? That’s no way to run a business. So I’m unable to speak to you at a time that’s convenient for me, the customer. Not even an option to leave my details for a call back.
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Chris Holme
(@chrisholme1983) reported
@SkySports So even without the covid impact they would have still lost over £200m. I know FFP was suspended but come on guys, ****!
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The Bees Knees
(@TheBeesKnees74) reported
@SkyHelpTeam Hi ,I’ve tried calling you ..only to be told there’s no one to answer the phone as all staff are in essential training …….really ? I pay £100 a month yet can’t speak to a customer service advisor ,this is not the service I expect …..