TalkTalk Outage in Sunbury-on-Thames, Surrey, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalk Why has your service been buffering all day? Is there an issue in the Willesden area?

@TalkTalkGroup 1 I am a new customer, set up tv box and router on Weds, couldn’t get several apps to play content all had their own error boxes. Online chat with talktalk for ages, nothing helped. I decided to do a factory settings tv box reset - now works but pushes on every

@TalkTalk Hi I desperately need a new router but I don’t have a phone with you but internet I do so I am unable to contact you lease HELP

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

@RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

Is anyone from @talktalk Interested in my 92 year old Covid sick mother? All we want is some help? Can anyone help?

@TalkTalk my 92 year old mother is on a covid ward how can we top up her phone? We don’t have her login or account number. We need to stay in touch with her. Please help

@TalkTalk is there a problem with broadband in NW10? I can't access internet at all after following all your troubleshooting steps. Your texts says the connection is fine which is not!

@TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

What is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.

@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk why do I have problems with my fibre every single weekend?

@TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.

@TalkTalk hi there, I’ve been trying to login to my account and check my bill since last night and it is telling me web page not found. I used the emailed to me by Talk Talk.

@ChipShopBird @BritishGas They usually have this online chat, is it unavailable? This surely ain't the year for customer service. At lea you don't have to deal with @TalkTalk...

@TalkTalk Any internet service outage in ST16?

@TalkTalk still having issues with WiFi in Didcot, reported on Friday. Is there an update?

@TalkTalk Why does the GU7 area keep losing internet connection this has been going on for the last 12 days this is an area problem NOT an individual problem, its intermittent and a pain when trying to use internet. I have messaged you before but don't get reply from talktalk

@JumboAsh @TalkTalk bro you told me about this before but this problem is out of my hands.. the DLM is in control because they say my line isn't great. Next week ill come back to you though

@TalkTalk Just shut down the company it'd be more useful for you to not exist at this point you bring no benefits, only bringing a brain tumour

@TalkTalk Well I had 2 weeks without phone or net thanks to your incompetence engineer.. what way to treat a long time customer...

@TalkTalk what has been wrong with your service for the past month

@TalkTalk quite possibly the worst company I have ever had the misfortune to deal with.

TalkTalk are a load of ****

@TalkTalk your services have been on and off for the last two days. Fix this pls