TalkTalk outages and service status in Stepney, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
- TalkTalk generated 9 outage signals in the last 24 hours around Stepney, including 9 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Sep 15, 5:06 PM GMT+1.
- E-mail (44%)
- Internet (42%)
- Wi-fi (9%)
- Total Blackout (5%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at TalkTalk
TalkTalk is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent TalkTalk outage reports came from the following cities: London, Newham, Hackney, Islington, City of Westminster, City of London, and Southwark.
| City | Problem Type | Report Time |
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Internet | 3 hours ago |
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Internet | 5 hours ago |
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6 hours ago | |
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8 hours ago | |
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8 hours ago | |
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9 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Vanessa Agyemang (@iamvanessa_a) reported from London, EnglandSo I see @TalkTalk continues to be the worst broadband provider they now add optional boosts that you didn't ask for and expect you to pay for it #Delusional
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Patrick (@HSHPatrick) reported from Poplar, England@TalkTalk It as handles beautifully by your agent when I called to help. Please acknowledge her. Outstanding service.
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Michael Fam of Drome✝️🚹 (@MikeVandromme) reported from Stratford, England@TalkTalk can we have some assistance our internet is down.
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Glyn Robbins (@robbins_glyn) reported from Poplar, EnglandIs there a company with worse customer service than @TalkTalk ? Probably, but they're definitely in the bottom one.
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Annie Viswanathan (@ViswanathanAC) reported from Islington, England@TalkTalk my elderly mother with dementia who lives alone in Needham Market has been without a phone since Thursday. It is impossible to communicate with anyone @TalkTalk and the recorded message says it’s being dealt with when it clearly isn’t. Please advise and help.
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Pabs (@PaulLKnox) reported from Hackney, England@TalkTalk my partner's gran is isolating alone and is 86 years old. Her internet hasn't been working for a week and we've called the automated line but no one has got back yet. She's in the vulnerable category and we need to get her back online. Any help would be appreciated.
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Patrick (@HSHPatrick) reported from London, EnglandJust appalled by the horrific service at @TalkTalk I have never dealt with more incompetent staff that could care less about help you. Condescending and just plain rude. #internetprovider #CustomerExperience
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Simon P Freeman (@SimonFreemanUoM) reported from City of London, England@TalkTalk That isn’t acceptable, to say, oh we can disrupt your work, cost me money and Time because of your failure. You have let me down massively and cost me money
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Glor (@Bubblylass13) reported from London, England@TalkTalk hi I’ve had no internet since yesterday can internet icon on router still doesn’t help. Pls respond I don’t know what’s going on but I need this sorted ASAP
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Sophie (@bainbridgexo) reported from Stratford, England@TalkTalk Yeah but only put it in today (my bad)
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Patrick (@HSHPatrick) reported from Poplar, EnglandTerribly disappointed with the service from @TalkTalk. I am moving flats. Same building so a new contract of 24 months & a £5 increase. If I leave they will charge me £60. If I want to keep my current package I have to pay £60 installation. New package nets them £120 #broadband
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Ruby Atkin (@ruby__ema) reported from Hackney, England@TalkTalk bc the only way to get through to you is to tweet you - how is my WiFi down again. Does your WiFi hate the cold weather? Does your WiFi hate working?
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Jennifer Dooner (@Dooniffa) reported from Hackney, EnglandReally poor customer service @TalkTalk. Broadband organised back in January, 6 days past hub delivery date, still no sign of it, 5 days past activation date & account still in active. Hours on the phone with no clear resolution! Aren’t you meant to encourage new customers??
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Sarah Elizabeth Cox (@spookyjulie) reported from London, England@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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Vanessa Agyemang (@iamvanessa_a) reported from London, England@TalkTalk Yes get me out of this contract your service is dreadful!
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Natalie Bradley (@natb990) reported from Poplar, EnglandIn a time where we are so reliant on our Internet connections I would discourage anyone from considering using @TalkTalk... patchy connection and impossible to get through to customer service 😡
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Ruby Atkin (@ruby__ema) reported from Hackney, England@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
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S!lecta/Eclecticist (@Silecta) reported from Poplar, England@TalkTalk On the day, you had a large number of people in East London including vulnerable people and key workers trying various ways to get an indication you know of a problem in the area. Your Twitter continued putting out automated posts but didn't acknowledge the problem or help us.
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Gifted One (@Gifted1ne) reported from Stratford, England@TalkTalk This was my number 02080134547 and you gave me this number 02036431966 this has been a mess! Your BB has been on and off so i really want to go back to my old provider it will cost me more but atleast i will get the service i pay for and a company that actually values my custom
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🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, EnglandWhat I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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ḉнαґℓ◎ṫтe 🏴🇦🇷 (@CECKane) reported@TalkTalk who do I contact regarding my bill? I’m paying for a service that doesn’t work.
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Paul Ivory (@paulivory1963) reportedWhat an absolutely sh1t company that is obstructive, uninterested and simply doesn't want to make anyone's life easy. Almost 2 hours of my day wasted on individuals who just don't give a ****! @TalkTalk #talktalk
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Agent PBA (@butchermatt) reported@TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!
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TalkTalk (@TalkTalk) reported@RobbyRSSRobot Hi Louise, No, TalkTalk and Everymail are not the same company. Let us know if you need help with anything TalkTalk-related. -Mandisa
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Ruby Atkin (@ruby__ema) reported@TalkTalk why is your WiFi so slow atm
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Natalia (@TallyWalshy) reported@alex_weel @TalkTalk I went 2 weeks over Christmas with no wifi and no 4g - nothing. I was never reimbursed by @talktalk for this. I was told my current issue would be fixed by an engineer today.. Apparently are relaying all fibre in the area and didn’t think to notify anyone about it. Shocking
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Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏
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Susan 💜🤍💚 (@HoneybourneFarm) reported@theospreyuk @Shiv_who_burns It's difficult to get hold of someone to actually talk to on this. All I want to know is if I cancel my BT landline (as I don't need it), will it cause problems with my separate Talktalk broadband! I shall persevere!
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Catherine Arthur (@CatArthurian) reportedUpdate... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?
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Angela (@angelajazz2) reported@TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today