TalkTalk Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at TalkTalk
TalkTalk is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent TalkTalk outage reports came from the following cities: Croydon, London, Hammersmith, City of Westminster, Islington, City of London, Weybridge, Southwark, Wallington, Southall, Hackney, Brentford, Wandsworth, Uxbridge and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Total Blackout | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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halle
(@herbsyhc) reported
from
Lambeth, England
all due to the appalling customer service from @TalkTalk btw
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Fabian De Fabiani- FCCT, FInstLM
(@FdeFab) reported
from
Bromley, England
Excellent service from @TalkTalk WiFi. Service issue remotely resolved and a £10 credit into my account.
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Gayle
(@GByford75) reported
from
Merton, England
@TalkTalk hi, I have a fault with my phone line that an engineer is coming out to fix. It hasn't worked since March. Are you able to check the date that it last worked? I know it was 11th March but need verification. Thanks
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@TalkTalk My internet has been down since @ 4pm. I logged the problem through customer services online. When I sign up to my acct, it says the fault is being investigated. In the meantime, I have no landline service nor TV (fire stick) I’m having to use my mobile data as 1/2
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@TalkTalk WHY IS YOUR CHAT NOT WORKING. SORT MY BROADBAND OUT N1 3HS
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@TalkTalk Hi Fez, it looks like this morning the internet is back and both tv and landline are working. I think it must have been a problem in the area although Talk Talk didn’t recognise it. Hopefully no more problems. Thank you.
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marky
(@waapaa) reported
from
Lambeth, England
@CommunityFibre Hello, why can't i use IPTV services on your fibre network? I have talktalk and my streaming works, but with community fibre, it immediately goes to streaming error. Do you block these services?
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LayngEnergySolutions
(@m1tch4) reported
from
Bromley, England
@TalkTalk Absolutely terrible service from TalkTalk! Despite assurances that my 85year old mum would not be left without a phone line, they have disconnected the service today! She needs this for medical emergencies and is a vital service for her.
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@TalkTalk 2/2 wifi too weak not working well. How long must I wait for proper service to be restored? Also, ‘health check’ seems to find no internet/broadband problem in my area! Please investigate ASAP!! Thank you.
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@TalkTalk It's been well over an hour since I sent the dm you requested that I send to address the lack of response to help requests. And there has been no response.
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LayngEnergySolutions
(@m1tch4) reported
from
Bromley, England
@TalkTalk Sadly my urgent issue has still not been resolved, leaving my vulnerable elderly mum without a phone line. This is critical for her welfare, despite many DM’s and promises. I am really worried for her health is she should have a fall
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Nicolas Viart
(@nicoviart) reported
from
Wandsworth, England
@LizFoggitt @TalkTalk I realised customer service on twitter is always faster to respond. But maybe time to switch. I've just done so (not from or to TT though)
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Mark Ludmon
(@MarkLudmon) reported
from
Lambeth, England
@TalkTalk I’ve tried speaking to your customer services people 5 times this morning and each time I’ve been cut off mid-conversation. Do you have a problem with your phone systems as my phone is otherwise working fine?
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@TalkTalk Hello! Unfortunately this morning the internet is down again!! Can you please tell me how can I get it checked? Going through your costumer service is too time consuming and my experience two days ago was not efficient. Area SE5 London
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Gayle
(@GByford75) reported
from
Merton, England
@TalkTalk hi, wifi outage in SM4... any idea how long it'll last?
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@TalkTalk now your website has crashed again meaning I cannot access my account. For the umpteenth time this eve. Still no response on chat or on The Twitter DM you requested. Could someone actually help please?
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Roseanna McMahon
(@RoseannaMcMahon) reported
from
City of London, England
Really disappointed in @TalkTalk WiFi just stopping working at my grandparents today, leaving them isolated and getting pretty stressed when they don't have any other way of getting online (no smartphone etc). Customer service by email which grandma obviously can't access.👎
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@loulouhope @TalkTalk Getting ghosted on the Twitter DMs too and they close at 22h00. Been trying to get this sorted since 18h00, first the phones kept me on hold until their 'hometime cut off' at 19h00, now zero help via their own alternative options. Time to switch providers 😑
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Slow Budden
(@LastOneLeft_GSD) reported
from
Lambeth, England
How can you be so terrible as a network, an internet provider, and an overall brand? Are you guys without shame, @TalkTalk?
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@talktalk your chat operatives are ghosting on a simple website assist. Please advise on how I can get through to someone now or, alternatively, please have someone from retention dm me this eve so we so we can go over the steps I need to take to cancel my account? Ta.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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_JT_A__V__F__C
(@Aston_JTT_Villa) reported
@Rijowhi @stiggaroo @OP4C Yeah, true. I guess I am quite lucky in that when watching I havent had problems yet with live or with regular programs. I have in the past though with both Virgin and TalkTalk
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Mohammad Usman
(@Mohamma43861577) reported
@TalkTalk Funny you should ask Nombuso, I was actually helping you (talktalk) help the customer but in a more efficient way
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rin ${jndi:ldap://kagamine-r.in/} ♥
(@lostkagamine) reported
@LJFletcherBSc I'm on talktalk, but this is a constant problem for me
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Aleksander Olewinski
(@AOlewinski) reported
Hi @TalkTalk, there was a dodgy log-on attempt to my Facebook account from a Chrome browser on Samsung Galaxy A5 (2016) located in Epsom UK with IP 2.100.94.200 which is one of yours. Is there anything you can do to stop illegal activity over your network?
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Natasha Whiting
(@NatashaWhiting) reported
@TalkTalk our WiFi has been down for 7 hours and counting. It’s been rubbish since we “upgraded”
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Anna Botha
(@annarosebotha) reported
from
Pinhoe, England
Wow @TalkTalk you are awful! We are trying to cancel our account as your broadband is terrible. The phone lines to cancel accounts is closed. If we don’t cancel today we don’t get our money back. How can we ensure we get our 30 day guarantee back please without the charge?!
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Ronan Gruenbaum
(@SealTree) reported
Appalling service from @TalkTalk. Lost 1hr 40 minutes of my life yesterday talking to 3 reps who could not help. No @FreeviewTV working at all; and no landline. All this happening 5 days after new connection installed. Coincidence? I don't think so! #badservice #fraud #useless
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Krezzy
(@krezzygamer) reported
@TalkTalk Had no internet for 2 days now. The problem is at the exchange and you know it but say that an openreach engineer isn't available. As per @Ofcom website if we the issue is not resolved withing 2 days you owe us £8 for everyday we go without internet. Better cough up now
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Compute Truth
(@ComputingTruth) reported
@DeborahMeaden Deborah, this represents superb value for money, what is wrong with you? You just need to look at past records of how she delivered. Oh & by the way TalkTalk was informed of bad security practice before the 'Cyber attack'. A smart 11 yr old could have kicked those doors open.
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Andy Ling
(@ReDeYeZz666) reported
@TalkTalk Still on phone 2 hours later still waiting to hear the latest lies that they come up with 3rd complaint just opened 1st goin to CISAS as they wouldn't resolve it advice to others AVOID TALKTALK UNLESS U WANNA BE RIPPED OFF