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TalkTalk Outage Report in Shepherds Bush, Greater London, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherds Bush, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Shepherds Bush, England

The most recent TalkTalk outage reports came from the following cities: London, Hounslow, Ealing, Croydon, Hammersmith, City of Westminster, Islington, City of London, Weybridge, Southwark, Wallington, Southall, Hackney, Brentford, and Wandsworth.

CityProblem TypeReport Time
London Internet 16 hours ago
London Internet 1 day ago
London Phone 2 days ago
Hounslow Internet 3 days ago
London Wi-fi 4 days ago
Ealing Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • Atko80
    Paul (Latin for small) 🤷🏻‍♂️ (@Atko80) reported from Hillingdon, England

    @TalkTalk morning, can you help me please, you keep putting unauthorised boosts on my account I’ve taken them off but now you have put them back again?

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @TalkTalk hello.I am no longer a Talk Talk Customer. I would like confirmation that I am no longer being charged as of 16/11. Tried calling customer service but it asks me for Talk Talk landline. Don’t want to go on chat as it took 2 hours last time and they didn’t solve my issue

  • deveena_r
    Deveena R (@deveena_r) reported from Camden Town, England

    @TalkTalk hi there, I’ve been trying to login to my account and check my bill since last night and it is telling me web page not found. I used the emailed to me by Talk Talk.

  • Shak_GW
    Shak Gabbidon-Williams (@Shak_GW) reported from Barnet, England

    @TalkTalk my broadband is mean to go live today. Why is it not working?

  • Shak_GW
    Shak Gabbidon-Williams (@Shak_GW) reported from Barnet, England

    @TalkTalk our broadband is supposed to have gone live today, why is it not working??

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk you are the worst WiFi service provider in the entire solar system I still have had no contact from any of your customer service. As soon as my WiFi is fixed I will be terminating my contract.

  • clark_cat
    Catherine Anderson (@clark_cat) reported from Camberwell, England

    @TalkTalk can you tell me when services in SE16 will be back up to speed please!? It’s been down since yesterday morning due to a problem at the exchange. I need to make work contingency plans!!

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk Help then???? 4th day with no WiFi?

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk how is your advice to my WiFi being down to go online and speak to your customer service chat. I can’t do that because you’re WiFi is down. Obviously.

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk bc the only way to get through to you is to tweet you - how is my WiFi down again. Does your WiFi hate the cold weather? Does your WiFi hate working?

  • sasindra35
    Sasi Rajbhandari (@sasindra35) reported from Tottenham, England

    @TalkTalk what’s wrong with your service all@day in and out cut now over hour no internet

  • alantom121
    Alan Thompson (@alantom121) reported from Southall, England

    @TalkTalk Why have you not responded to my request to look into the issue with no Internet or phone in ub1 3hd.7 days no service we are working from home.

  • alantom121
    Alan Thompson (@alantom121) reported from Southall, England

    @TalkTalk Can someone please help restore internet and phone service to Ub13hd

  • RaquelMucho
    Raquel Mucho Más (@RaquelMucho) reported from Hammersmith, England

    @ChipShopBird @BritishGas They usually have this online chat, is it unavailable? This surely ain't the year for customer service. At lea you don't have to deal with @TalkTalk...

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk your customer service is shambolic. No WiFi in almost 12 hours and no communication????

  • HSHPatrick
    Patrick (@HSHPatrick) reported from Poplar, England

    Terribly disappointed with the service from @TalkTalk. I am moving flats. Same building so a new contract of 24 months & a £5 increase. If I leave they will charge me £60. If I want to keep my current package I have to pay £60 installation. New package nets them £120 #broadband

  • gingerLadd73
    Ginger Hammer (@gingerLadd73) reported from London, England

    @TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

  • swiftdean
    Dean Swift (@swiftdean) reported from Bromley, England

    @TalkTalk hi there I can’t seem to get further on your site when doing a service test. For the 2nd time this week and 4th time in 2 months I am having major WiFi outages! Please help- I can’t access your chat bot!

  • CharlotteA_PR
    Charlotte Ashton (@CharlotteA_PR) reported from Richmond, England

    @TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.

  • JavPedraza
    Coach Jav (@JavPedraza) reported from Wandsworth, England

    @TalkTalk why do I have problems with my fibre every single weekend?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • DaleKWEden
    Dale Eden (@DaleKWEden) reported from St Helens, England

    @TalkTalk Yes but that being said, when I agreed to remain as a customer, I was told that I’d be sent a more powerful router to which I’m still waiting...

  • Amymariehughes1
    Amy Hughes (@Amymariehughes1) reported from Walkden, England

    I hate @TalkTalk so much. I wish @virginmedia didn't cost so much.. at least they don't put the phone down on people when their customers want to speak to the manager!!! FUMING!!!!

  • Nick_convedo
    Nicholas Foggin (@Nick_convedo) reported from Kingston upon Thames, England

    @TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

  • MelanieMoriart3
    Melanie Moriarty (@MelanieMoriart3) reported from Bredbury, England

    @TalkTalk I have no internet no TV and now the phone is crackling that bad that I cannot use it. I phoned twice last night to speak to two imbeciles that didn't help and I have now been messaging since 9am this morning and have been asked twice for my name a d phone number

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share

  • IrmaGrace26
    Irma Grace Maynard (@IrmaGrace26) reported from Hammersmith, England

    @TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!

  • IrmaGrace26
    Irma Grace Maynard (@IrmaGrace26) reported from Camden Town, England

    I can’t believe @TalkTalk are still trying to charge me money after they called me asking if I wanted to cancel my internet and I said yes!

  • AlphaTec_
    Craig (@AlphaTec_) reported from Haslemere, England

    @TalkTalk 8 days this month your shite service is down this fibre optic you lot said was supposed to be worth having is the biggest pile of shit going! Yes I’ve unplugged the router countless times 3 months your pointless you can stick your contract up your arse

  • 00jamesmac
    James Macdonald (@00jamesmac) reported from Kirkburton, England

    @TalkTalk , your online chat, service in general is terrible!! Can any one assist...!!!!🤯