TalkTalk Outage Report in Shepherds Bush, Greater London, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent TalkTalk outage reports came from the following cities: Hammersmith, London, City of Westminster, Islington, City of London, Weybridge, Southwark, Wallington, Southall, Hackney, Brentford, Wandsworth, Uxbridge, Paddington and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
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TalkTalk Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Anna Vincent
(@marginalworld) reported
from
Hackney, England
@TalkTalk Internet in Hackney, London went down at 00:01. Anything to do with the scheduled maintenance mentioned on your website? Several router restarts and nothing. This is a near-daily occurrence. Not workable. Please sort it out.
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Natalie Bradley
(@natb990) reported
from
Poplar, England
In a time where we are so reliant on our Internet connections I would discourage anyone from considering using @TalkTalk... patchy connection and impossible to get through to customer service 😡
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Glyn Robbins
(@robbins_glyn) reported
from
Poplar, England
Is there a company with worse customer service than @TalkTalk ? Probably, but they're definitely in the bottom one.
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Saphi
(@_Ayifas_) reported
from
London, England
Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband
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Livy’s Handmade
(@HandmadeLivy) reported
from
East Ham, England
@TalkTalk @ZaBazz2 They don’t have a crap !!!!
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Livy’s Handmade
(@HandmadeLivy) reported
from
East Ham, England
@TalkTalk I’ve had issues with rubbish service and on-off WiFi for months now. Moved my router to my hallway with wires trailing around as I was told no one could visit - first lock down. Last two days have been horrendous! Absolute joke
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Dean Swift
(@swiftdean) reported
from
Bromley, England
@TalkTalk hi there I can’t seem to get further on your site when doing a service test. For the 2nd time this week and 4th time in 2 months I am having major WiFi outages! Please help- I can’t access your chat bot!
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk you are the worst WiFi service provider in the entire solar system I still have had no contact from any of your customer service. As soon as my WiFi is fixed I will be terminating my contract.
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Raquel Mucho Más
(@RaquelMucho) reported
from
Hammersmith, England
@TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.
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Freddie
(@inquisitivenars) reported
from
Camberwell, England
@TalkTalk i am having problems with your internet and your customer service is closed! You must be kidding!!!
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Альберто Лорэдо
(@AlbertoLoredoP) reported
from
Hammersmith, England
@TalkTalk is there a problem with broadband in NW10? I can't access internet at all after following all your troubleshooting steps. Your texts says the connection is fine which is not!
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Deveena R
(@deveena_r) reported
from
Brentford, England
@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?
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Caroline Mary
(@CarolineMarys) reported
from
Wandsworth, England
What is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.
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Glyn Robbins
(@robbins_glyn) reported
from
Poplar, England
@TalkTalk I've replied. What you've sent doesn't help.
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Coach Jav
(@JavPedraza) reported
from
Wandsworth, England
@TalkTalk why do I have problems with my fibre every single weekend?
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Charlotte Ashton
(@CharlotteA_PR) reported
from
Richmond, England
@TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.
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Patrick
(@HSHPatrick) reported
from
Poplar, England
Terribly disappointed with the service from @TalkTalk. I am moving flats. Same building so a new contract of 24 months & a £5 increase. If I leave they will charge me £60. If I want to keep my current package I have to pay £60 installation. New package nets them £120 #broadband
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..
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Nicola Wilding
(@NicolaWilding77) reported
from
Croydon, England
@TalkTalk @TalkTalkGroup please help with my elderly neighbour. She’s 83 and her landline isn’t working. She’s tried contacting you via internet phone but is not receiving the assistance she requires. This is her lifeline. Please advise how I can direct her. Tried all checks CS
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Freddie
(@inquisitivenars) reported
from
Camberwell, England
@CarolineMarys @TalkTalk That is true! When you call the customer service they direct you to Live Chat! Like im using my minutes because I dont have internet!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sofia Antonia Milone 🏳️🌈
(@FiaMilone) reported
@TalkTalk 2 hours w/ online support agent trying to report a crossed line on my phone. Apparently they had to do tests that could only be carried out if I could transfer to 3G which I don't have. I borrowed a phone, the link sent asked me to login - I HAVE NO LOGIN for the support site!
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Eltonmac
(@AdamsColinadams) reported
@TalkTalk issues with my account have been going on for weeks and your advisors appear to know nothing about it. Keep being fobbed off with different stories and promises of a call back which never happened. Dreadful customer service.
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Grant Brown
(@OnlyGrantBrown) reported
from
Ashton-under-Lyne, England
@TalkTalk hi, I've been asked to DM you to see if there us a service issue in the SK16 area. Thanks
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Jon Gidney
(@JGidney) reported
@TalkTalk over 35 mins (and counting) on the phone to your team, passed to 4 different people, when I’m simply trying to cancel my broadband service with you. Basic stuff that should be able to be done online. Thanks for wasting my time and costing me money
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Poutine
(@_PoutinePoutine) reported
Next round 1 match up for worst customer service of all time. Two titans of the game: @Ryanair vs @TalkTalk Who’s worse? Get voting!
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Alice Spencer
(@AliceoSpencer) reported
@TalkTalk please help me cancel my wifi, your phone number requires a talk talk home number to get through and I don’t have one!!!! I can’t get through to anyone!!! Help
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Ash
(@MistaSouth) reported
Your company is awful @TalkTalk
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Ash
(@MistaSouth) reported
@TalkTalk one week after joining… still no internet working.. sent an engineer you knew would not be able to fix the issue? Now told another 3 days with no internet ? You are costing me £500 i expect the issue RESOLVED TODAY and a call from a customer service manager.
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Nick Gifford
(@GiffordNick) reported
@TalkTalk NO broadband service at all since the 24th August , called multiple times . Spent 15 hours waiting in for 3 promised Open Reach Engineer visits and now simply want to cancel my contract . I have called 3 times today to cancel my contract and the agents put the phone down on me
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Mezmer
(@LilMezX) reported
@TalkTalk Understandable. You got maintenance to do for the internet router, I would be grateful when you fix it so I can get back to grinding 👍