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TalkTalk Outage Report in Shepherds Bush, Greater London, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherds Bush, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Shepherds Bush, England

The most recent TalkTalk outage reports came from the following cities: London, Wembley, Southwark, Hackney, Croydon, Hounslow, Ealing, Hammersmith, City of Westminster, Islington, City of London, Weybridge, Wallington, Southall, and Brentford.

CityProblem TypeReport Time
London Internet 6 hours ago
London Wi-fi 6 hours ago
Wembley Internet 8 hours ago
London Phone 9 hours ago
London Phone 12 hours ago
Southwark E-mail 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • Shak_GW
    Shak Gabbidon-Williams (@Shak_GW) reported from Barnet, England

    @TalkTalk fix my Wifi what the heck is going on??!

  • Aizaz58542395
    Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk Been sending so many DMs with no response. I'm fed up. You just cannot phone me to help. Been leaving so many messages. You've even set up another direct debit but still refuse to send someone to help set me up. I'm disgusted.

  • freedmanhp4
    David Freedman #RejoinEU (@freedmanhp4) reported from Harrow Weald, England

    @TalkTalk My 92 year old mother who lives alone has had no landline or internet or medic emergency line for 48 hours. You’ve cheerfully acknowledged the logged outage in an email that she (obvs) can’t access. When are you going to fix it?

  • Shak_GW
    Shak Gabbidon-Williams (@Shak_GW) reported from Barnet, England

    @TalkTalk It’s @GordonHastie3 you need to support, not me!

  • calciferion
    Thomas (@calciferion) reported from Richmond, England

    I've had to ring a billion different companies call centres lately, and I can say hands down the worst was TalkTalk

  • r1k1n
    Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙🇺🇦☮️ (@r1k1n) reported from Brentford, England

    @TalkTalk Hey guys, our router is showing a solid orange light, have restarted router a couple of times, BT Openreach modem thingy shows LAN light on...help!

  • JohnAlty1
    John Alty (@JohnAlty1) reported from Hackney, England

    Some friendly advice for @TalkTalk, with whom I’ve been in Twitter contact for the last 20 hrs. Sometimes talking to people is actually more efficient for you than asking no doubt well intentioned Twitter messages which repeatedly fail to understand the problem.

  • ChristelEternal
    leave me alone (@ChristelEternal) reported from Lambeth, England

    My internet has been down for six hours .. what is going on? @TalkTalkGroup @TalkTalk

  • Mixyezpitlek
    JDA:NEWS:STUFF ꝏ #FreeNazanin #FBPE #FBPA (@Mixyezpitlek) reported from Ealing, England

    @TalkTalk we have lost internet and broadband here at W5 1SQ. At around midnight. Can you fix?

  • MarianasBits
    🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • Aizaz58542395
    Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk I've had such a terrible experience with TalkTalk. I moved from Leicester last week. I have no phone,TV or internet. Been talking to them every other day. Customer support has been non existent but they don't stop taking the money by DD. Awful experience anyone else???

  • johnaze
    john murphy (@johnaze) reported from Hackney, England

    Hi @TalkTalk here connect to our home broadband service and receive a £100 Amazon voucher. And if you don't receive it tough ****.

  • ogeerunner
    Ogee (@ogeerunner) reported from Croydon, England

    Utter shite service from @TalkTalk in trying to get a new router organised today. FML, they just read from a script.

  • MarkSquillario
    mark squillario (@MarkSquillario) reported from Barnet, England

    @sixteenthCgirl @ThreeUK Apparently BBC1 The One Show like to know if these things as does the Times and Daily Mail. Yet, would other Cos. fair better. I got a rude letter from TalkTalk saying my Broadband plan (£31 pm) is out dated (Virgin sold out to them, they put me on plan). Need to use Fibre!

  • caldeeray
    °KiT° - Follow ➡ @FAMILYFOREVERJP & @save_site (@caldeeray) reported from Hounslow, England

    @TalkTalk my fibre service has completely died. Can you update om any outages affecting TW14 postcodes please ASAP

  • Aizaz58542395
    Aizaz (@Aizaz58542395) reported from West Molesey, England

    @TalkTalk Your company has treated me appallingly. I made the mistake of moving. And now with all your technology cannot resume service at my new residence. Awful service. I am disgusted

  • johnMcArdle4
    John McArdle (@johnMcArdle4) reported from Paddington, England

    @Riksmithuk @TalkTalk It’s never been great but today was unusable. I had to go out tonight but have set aside three hours tomorrow for them to explain how they’re going to put it right or give me an exit route from the contract.

  • MarianasBits
    🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • ChrisEdgerley
    Chris Edgerley (@ChrisEdgerley) reported from Paddington, England

    @TalkTalk Hello. I need your help please. No internet at home. Postcode NW1 5AZ. Are you having problems in this area? If so are you fixing it/when? And if not what can I do to get internet back. It’s been off a day now. Many thanks for your help.

  • interplaneterry
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 TerryO 🇮🇹 (@interplaneterry) reported from Walthamstow, England

    Thanks @TalkTalk for cutting me off at 7pm whilst on hold… great customer service as usual. Will definitely now be cancelling!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy38668372
    Andy (@Andy38668372) reported

    @TalkTalk hello, my BB is very intermittent. I have tried to report via website but the test passes each time and says its OK. That's when it's working though. I need a fault raising to investigate my connection as its very bad. How can I do this?

  • AllMoviesTV
    My Name Is Movie (@AllMoviesTV) reported

    @TalkTalk Please can you help .My intenet has been down for an hour,I turned off the router for 60 seconds and still nothing.

  • indignanttweet1
    indignanttweeter (@indignanttweet1) reported

    Wow. Wonder how many @TalkTalk customer will find themselves signed up to a new contract that they never agreed to. Pure luck we spotted it within the "cooling off" period! #dodgyTactics #checkYourAccount @Ofcom

  • Schmoozer74
    ( ͡° ͜ʖ ͡°) Ꮥ꒝♅ოԾԾᏃꂅᏒ ⚽ (@Schmoozer74) reported

    @TalkTalk We've had a new router we've done all the checks. Surely you are the ones that should be chasing up the issue. If I get a builder to build a wall I don't expect to go behind I'm doing the pointing in and sweep up.

  • LouBannellMUA
    Lou Bannell (@LouBannellMUA) reported

    @TalkTalk I can't get hold of anyone from Talk Talk! Can somebody call me please. My broadband was supposed to go active on 22nd and STILL doesnt work!

  • darren_cullen
    Spelling Mistakes Cost Lives (@darren_cullen) reported

    @ShiviBP @DawnHFoster @zinovievletter Virgin hike the price relentlessly after your first year btw, and the speed dropped off a lot for us too. We're on talktalk now which has been good for us, but I'm sure someone else has had a bad time with them!

  • SonOfRiada
    Steve McCready (@SonOfRiada) reported

    @talktalk why can you not get anywhere near the speeds you promise and why are you charging vulnerable people for your serious issues. Anyone considering joining talktalk, take this as a warning.

  • Georgito_19
    Jorge (@Georgito_19) reported

    @TalkTalk Worse customer service

  • jamesinstance
    James I.. (@jamesinstance) reported

    @ElementalUK @Baddiel @IKEAUK TalkTalk just let you message the wider TalkTalk 'community' when your internet is knackered.. Can't be arsed to help you themselves.. Brave strategy, lots of frustrated customers talking about how **** you are & having to solve problems themselves!

  • Charlieboy682
    Charlieboy68 #KBF #Exvaxer 😃 (@Charlieboy682) reported

    @realsb4feelings There's always @TalkTalk but their wi-fi's **** in comparison to @Virgin