TalkTalk Outage Report in Shepherds Bush, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at TalkTalk
TalkTalk is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent TalkTalk outage reports came from the following cities: London, Hampstead, City of Westminster, Wandsworth, Hammersmith, Ealing, Hackney, Southwark, Mitcham, Thames Ditton, Croydon, Kensington, Uxbridge, Feltham and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wandsworth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Ginger Hammer
(@gingerLadd73) reported
from
London, England
@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..
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Patrick
(@HSHPatrick) reported
from
Poplar, England
Terribly disappointed with the service from @TalkTalk. I am moving flats. Same building so a new contract of 24 months & a £5 increase. If I leave they will charge me £60. If I want to keep my current package I have to pay £60 installation. New package nets them £120 #broadband
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Saphi
(@_Ayifas_) reported
from
London, England
Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk Help then???? 4th day with no WiFi?
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Charlotte Ashton
(@CharlotteA_PR) reported
from
Richmond, England
@TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.
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Glyn Robbins
(@robbins_glyn) reported
from
Poplar, England
Is there a company with worse customer service than @TalkTalk ? Probably, but they're definitely in the bottom one.
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Sasi Rajbhandari
(@sasindra35) reported
from
Tottenham, England
@TalkTalk what’s wrong with your service all@day in and out cut now over hour no internet
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Freddie
(@inquisitivenars) reported
from
Camberwell, England
@CarolineMarys @TalkTalk That is true! When you call the customer service they direct you to Live Chat! Like im using my minutes because I dont have internet!
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Anna Vincent
(@marginalworld) reported
from
Hackney, England
@TalkTalk Internet in Hackney, London went down at 00:01. Anything to do with the scheduled maintenance mentioned on your website? Several router restarts and nothing. This is a near-daily occurrence. Not workable. Please sort it out.
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk your customer service is shambolic. No WiFi in almost 12 hours and no communication????
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk bc the only way to get through to you is to tweet you - how is my WiFi down again. Does your WiFi hate the cold weather? Does your WiFi hate working?
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Caroline Mary
(@CarolineMarys) reported
from
Wandsworth, England
What is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.
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Coach Jav
(@JavPedraza) reported
from
Wandsworth, England
@TalkTalk why do I have problems with my fibre every single weekend?
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Natalie Bradley
(@natb990) reported
from
Poplar, England
In a time where we are so reliant on our Internet connections I would discourage anyone from considering using @TalkTalk... patchy connection and impossible to get through to customer service 😡
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Glyn Robbins
(@robbins_glyn) reported
from
Poplar, England
@TalkTalk I've replied. What you've sent doesn't help.
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk you are the worst WiFi service provider in the entire solar system I still have had no contact from any of your customer service. As soon as my WiFi is fixed I will be terminating my contract.
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Dean Swift
(@swiftdean) reported
from
Bromley, England
@TalkTalk hi there I can’t seem to get further on your site when doing a service test. For the 2nd time this week and 4th time in 2 months I am having major WiFi outages! Please help- I can’t access your chat bot!
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Deveena R
(@deveena_r) reported
from
Brentford, England
@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?
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Catherine Anderson
(@clark_cat) reported
from
Camberwell, England
@TalkTalk can you tell me when services in SE16 will be back up to speed please!? It’s been down since yesterday morning due to a problem at the exchange. I need to make work contingency plans!!
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Freddie
(@inquisitivenars) reported
from
Camberwell, England
@TalkTalk i am having problems with your internet and your customer service is closed! You must be kidding!!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Edwards
(@snookcocker) reported
@TalkTalk I would have persisted with your offer of help had I not already had a futile, lengthy text conversation with your online help service - got me nowhere, except my meal was stone cold when I’d finished.
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Ben Hurren
(@Ben_Hurren) reported
@TalkTalk Any idea how long you guys are going to have an outage in Chelmsford? I was working from home today but have had to travel in to work due to wifi
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Lady Gunby
(@NatalieGunby) reported
@TalkTalk internet went down beginning of December! Spoke to rep as moving home. Set up new package. Still getting charged with old package no one will help or get this sorted. Need reimbursing for January payment and now threats of charges!!! Poor customer service!!
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Blame Casonika
(@IamClaireField) reported
Finally dealt with the rediculous @TalkTalk bill issue. Had to phone them, pay the thirty odd quid, then cancel the direct debit ... Moving now anyway... I guess it saved me tenner a month by making me move suppliers...
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jan
(@janette_weedall) reported
@TalkTalk I'd rather not, considering you don't help.
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Alan James Knapper
(@alan_knapper) reported
@TalkTalk Internet down again and contacting talk talk zero result looks like I will be moving to another provider
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Chopper
(@XBigAli) reported
@Innocentprisona Mine finished as its been 18 months and I even told them I want to change, cancel it which they agreed and today I see extra taking out much out of my account. #Talktalk need to fix up
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Stu
(@BldyStu) reported
@TalkTalk You can't help in DMs. I have to call some number that's only open during office hours. And when I do eventually get through and explain the ongoing, I get cut off. Then start the whole process again. And get CUT OFF. It's an absolute joke
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Vanessa Lewis
(@Vanessa65420282) reported
@TalkTalk Down again in Bolton...
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Chopper
(@XBigAli) reported
@Innocentprisona Mine finished as its been 18 months and I even told them I want to change, cancel it which they agreed and today I seen double how much I'm paying #Talktalk need to fix up