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TalkTalk Outage Report in Shepherds Bush, Greater London, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherds Bush, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Shepherds Bush, England

The most recent TalkTalk outage reports came from the following cities: Newham, London, City of London, Wembley, Southwark, Hackney, Croydon, Hounslow, Ealing, Hammersmith, City of Westminster, Islington, Weybridge, Wallington, and Southall.

CityProblem TypeReport Time
Newham Internet 16 minutes ago
London Internet 2 hours ago
City of London Phone 11 hours ago
London Internet 17 hours ago
London Wi-fi 17 hours ago
Wembley Internet 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • CByford97JJ
    Charlotte (@CByford97JJ) reported from Merton, England

    Hi @TalkTalk my WiFi keeps saying weak security... how do I fix this???

  • sasindra35
    Sasi Rajbhandari (@sasindra35) reported from Tottenham, England

    @TalkTalk what’s wrong with your service all@day in and out cut now over hour no internet

  • deveena_r
    Deveena R (@deveena_r) reported from Brentford, England

    @TalkTalk hello.I am no longer a Talk Talk Customer. I would like confirmation that I am no longer being charged as of 16/11. Tried calling customer service but it asks me for Talk Talk landline. Don’t want to go on chat as it took 2 hours last time and they didn’t solve my issue

  • OLAZAINABMUSIC
    Queen of Plaistow (@OLAZAINABMUSIC) reported from Stratford, England

    TalkTalk are the absolute worst. I’m about to cancel.

  • clark_cat
    Catherine Anderson (@clark_cat) reported from Camberwell, England

    @TalkTalk can you tell me when services in SE16 will be back up to speed please!? It’s been down since yesterday morning due to a problem at the exchange. I need to make work contingency plans!!

  • GByford75
    Gayle (@GByford75) reported from Merton, England

    @TalkTalk hi is there any reported problems in the KT4 area as my parents have no WiFi/Internet or home phone. Not ideal. Thanks

  • deveena_r
    Deveena R (@deveena_r) reported from Camden Town, England

    @TalkTalk hi there, I’ve been trying to login to my account and check my bill since last night and it is telling me web page not found. I used the emailed to me by Talk Talk.

  • x_lydz
    Lydz.x (@x_lydz) reported from Camberwell, England

    I am so going to cancel my @TalkTalk broadband . My internet is seriously slow 😭😭.. To make matters worse, I am currently waiting to speak to a representative and I am number 64 in the queue .

  • markh4780
    Mark Harris (@markh4780) reported from Kensington, England

    @TalkTalk This seems to have started early in London. Service is down. #yougetwhatyoupayfor #poorservice

  • jsimpson74
    Johnny Simpson (@jsimpson74) reported from Merton, England

    @TalkTalk your customer service is shocking !!!! Unable to provide suitable WiFi and your Chat team robotic with their replies !!! What is the point of paying for substandard WiFi ? #mugs

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk bc the only way to get through to you is to tweet you - how is my WiFi down again. Does your WiFi hate the cold weather? Does your WiFi hate working?

  • Shak_GW
    Shak Gabbidon-Williams (@Shak_GW) reported from Barnet, England

    @TalkTalk my broadband is mean to go live today. Why is it not working?

  • alantom121
    Alan Thompson (@alantom121) reported from Southall, England

    @TalkTalk Why have you not responded to my request to look into the issue with no Internet or phone in ub1 3hd.7 days no service we are working from home.

  • Atko80
    Paul (Latin for small) 🤷🏻‍♂️ (@Atko80) reported from Hillingdon, England

    @TalkTalk morning, can you help me please, you keep putting unauthorised boosts on my account I’ve taken them off but now you have put them back again?

  • RaquelMucho
    Raquel Mucho Más (@RaquelMucho) reported from Hammersmith, England

    @ChipShopBird @BritishGas They usually have this online chat, is it unavailable? This surely ain't the year for customer service. At lea you don't have to deal with @TalkTalk...

  • Shak_GW
    Shak Gabbidon-Williams (@Shak_GW) reported from Barnet, England

    @TalkTalk our broadband is supposed to have gone live today, why is it not working??

  • alantom121
    Alan Thompson (@alantom121) reported from Southall, England

    @TalkTalk Can someone please help restore internet and phone service to Ub13hd

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk your customer service is shambolic. No WiFi in almost 12 hours and no communication????

  • eatplaylondon
    Eat Play London (@eatplaylondon) reported from Bromley, England

    @TalkTalk hi! Is there an issue today in BR1? My internet is constantly dropping in and out. Not conducive when trying to work from home? Can get online long enough to test it before it drops again

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported from Hackney, England

    @TalkTalk how is your advice to my WiFi being down to go online and speak to your customer service chat. I can’t do that because you’re WiFi is down. Obviously.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Midinotes
    Simon (@Midinotes) reported

    @TalkTalk no internet in Cardiff East, are you aware of any issues? Phone is ok.

  • jessemark05
    'The Milky-Bars are on me'...young Jesse. (@jessemark05) reported

    @TalkTalk Hi. Engineer not turned up yesterday, no contact from him or you all day. Farcical customer service.I don't care about problems in South Africa, I'm in Norfolk, your service has been appalling. Please provide a UK number I can ring to sort this out. Jesse Slee.

  • PaulMunro1
    thethingswedo (@PaulMunro1) reported

    @TalkTalk I was told I could cancel my contact with no charges. But there managers wouldn’t confirm this by email. ( SAID THEY HAD NO ACCESS TO EMAIL… REALLY) Talktalk should be made to pay us the full cost of the contract

  • Adesam85160232
    Adesam (@Adesam85160232) reported

    @SparklyLou75 @TalkTalk I got my disabled account reactivated through the help of @hack_Charlers on Instagram or contact him on WhatsApp +19378880740, I'm really happy to have my account back again with my memories

  • Prof_Murdoch
    Steve Murdoch (@Prof_Murdoch) reported

    @TalkTalk We pay good money for your service. That's a week of poor / no internet connection. What is going on in postcode DD6. Will we get a refund? Sort it or lose custom.

  • reubenrussell15
    reuben russell (@reubenrussell15) reported

    @TalkTalk Hello, internet been down since this time yesterday, have restarted router, turned off and on, done literally everything, router and phone line just aren’t working

  • zoewestham
    Ⓩⓞⓔ Ⓦⓔⓢⓣ Ⓗⓐⓜ ⚒ (@zoewestham) reported

    @TalkTalk Reply to my earlier tweet then please. Our TalkTalk box will not power up (yes, we checked everything - cables, sockets, switches). We can’t use the tv service we’re paying for because the box won’t work. Why can’t I get through to anyone to report it?

  • C_Machine1
    Chris Osborn (@C_Machine1) reported

    @TalkTalk morning guys. Our internet has not been working since last night. We live in Kent. Are there any issues that you’re aware of or is it just us?

  • beduinqueen
    Littlebrowngirl (@beduinqueen) reported

    @TalkTalk Help only if i can use my bb? Why am i paying u when i am having to do all my work using my phone bb. Useless service.

  • EditaSllamniku
    Edita Sllamniku (@EditaSllamniku) reported

    Day 5 No Internet Connection! @TalkTalk finally admits there is a problem-‘it will take ‘few more days to fix it’! Meanwhile can’t do much on mobile data and is costing me extra 😡 Another/better provider you can recommend plz let me know 🙏🏼 #internetdown