TalkTalk Outage Report in Shepherds Bush, Greater London, England
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Shepherds Bush, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherds Bush and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Shepherds Bush, Greater London, England
The most recent TalkTalk outage reports came from the following cities: London, Croydon, Hammersmith, City of Westminster, Islington, City of London, Weybridge, Southwark, Wallington, Southall, Hackney, Brentford, Wandsworth, Uxbridge and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Shepherds Bush, England
Latest outage, problems and issue reports in Shepherds Bush and nearby locations:
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Nicolas Viart
(@nicoviart) reported
from
Wandsworth, England
@LizFoggitt @TalkTalk I realised customer service on twitter is always faster to respond. But maybe time to switch. I've just done so (not from or to TT though)
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Harry
(@harryjms) reported
from
Stratford, England
@TalkTalk @mizzoopa I can’t get through. Chat is broken and the phone is taking far too long at 16p a minute
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LayngEnergySolutions
(@m1tch4) reported
from
Bromley, England
@TalkTalk Sadly my urgent issue has still not been resolved, leaving my vulnerable elderly mum without a phone line. This is critical for her welfare, despite many DM’s and promises. I am really worried for her health is she should have a fall
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@TalkTalk WHY IS YOUR CHAT NOT WORKING. SORT MY BROADBAND OUT N1 3HS
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Harry
(@harryjms) reported
from
Stratford, England
@OpenreachHelp our ISP talktalk told us you disconnected us from their network because there was a request to join a different provider. This is incorrect and neither myself nor my flat mate have requested this, and we are in contract with talktalk until May. What’s happening?
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@TalkTalk My internet has been down since @ 4pm. I logged the problem through customer services online. When I sign up to my acct, it says the fault is being investigated. In the meantime, I have no landline service nor TV (fire stick) I’m having to use my mobile data as 1/2
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LayngEnergySolutions
(@m1tch4) reported
from
Bromley, England
@TalkTalk Absolutely terrible service from TalkTalk! Despite assurances that my 85year old mum would not be left without a phone line, they have disconnected the service today! She needs this for medical emergencies and is a vital service for her.
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Fabian De Fabiani- FCCT, FInstLM
(@FdeFab) reported
from
Bromley, England
Excellent service from @TalkTalk WiFi. Service issue remotely resolved and a £10 credit into my account.
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@TalkTalk It's been well over an hour since I sent the dm you requested that I send to address the lack of response to help requests. And there has been no response.
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Roseanna McMahon
(@RoseannaMcMahon) reported
from
City of London, England
Really disappointed in @TalkTalk WiFi just stopping working at my grandparents today, leaving them isolated and getting pretty stressed when they don't have any other way of getting online (no smartphone etc). Customer service by email which grandma obviously can't access.👎
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Gayle
(@GByford75) reported
from
Merton, England
@TalkTalk hi, I have a fault with my phone line that an engineer is coming out to fix. It hasn't worked since March. Are you able to check the date that it last worked? I know it was 11th March but need verification. Thanks
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Gayle
(@GByford75) reported
from
Merton, England
@TalkTalk hi, wifi outage in SM4... any idea how long it'll last?
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Slow Budden
(@LastOneLeft_GSD) reported
from
Lambeth, England
How can you be so terrible as a network, an internet provider, and an overall brand? Are you guys without shame, @TalkTalk?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@talktalk #telephone #talktalk appalling service from Talktalk customer service. If you have a phone fault be prepared to call them over 26 times and keep reporting the same thing over and over. They usually sit in silence until you hang up. I stayed waiting for 19 mins in silen
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@talktalk your chat operatives are ghosting on a simple website assist. Please advise on how I can get through to someone now or, alternatively, please have someone from retention dm me this eve so we so we can go over the steps I need to take to cancel my account? Ta.
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@TalkTalk now your website has crashed again meaning I cannot access my account. For the umpteenth time this eve. Still no response on chat or on The Twitter DM you requested. Could someone actually help please?
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Mark Ludmon
(@MarkLudmon) reported
from
Lambeth, England
@TalkTalk I’ve tried speaking to your customer services people 5 times this morning and each time I’ve been cut off mid-conversation. Do you have a problem with your phone systems as my phone is otherwise working fine?
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marky
(@waapaa) reported
from
Lambeth, England
@CommunityFibre Hello, why can't i use IPTV services on your fibre network? I have talktalk and my streaming works, but with community fibre, it immediately goes to streaming error. Do you block these services?
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halle
(@herbsyhc) reported
from
Lambeth, England
all due to the appalling customer service from @TalkTalk btw
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Megan Pietersen
(@MMP_Photography) reported
from
Bromley, England
@loulouhope @TalkTalk Getting ghosted on the Twitter DMs too and they close at 22h00. Been trying to get this sorted since 18h00, first the phones kept me on hold until their 'hometime cut off' at 19h00, now zero help via their own alternative options. Time to switch providers 😑
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Baasha
(@Baasha666) reported
@TalkTalk Please see my 1* truspilot review, which Alina replied today. Name of sukhvinder. I have lost the will of calling to cancel and complain by telephone, can you please get it sorted.
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Maree Firmin
(@FirminMaree) reported
@TalkTalk appalling customer service. I’ve had no internet since Saturday. Very unhelpful customer service on the phone this morning to be told I have to wait another 3 days before someone even contacts me. Unacceptable.
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Elliot
(@elliotstrongman) reported
@TalkTalk i’ve been without internet since saturday and your customer service team are advising me I may need to wait until Thursday to even get a call back? I work from home this is not good enough I need internet
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Joanna Quade
(@jejquade) reported
from
Fareham, England
Why the hell are you still billing me @TalkTalk when I cancelled with you 2 months ago. I am with Now, not you because of your poor service.
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Michelle
(@Michell26788841) reported
@TalkTalk @talktalk @MoneyTelegraph Trying to cancel my Internet as it wasn't done properly. Go live date Is tomorrow. 2 sales people from talktalk knocked on door couple of months back ,they must of written email down wrong and can't access account
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Michael Wilson 🏳️🌈
(@mremw1991) reported
@TalkTalk DM'ed you asking for the full fibre complaint number an hour ago and nothing. Can you respond to the DM ASAP or reply to this with the number.
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Mick Fenner
(@MickFenner1) reported
@TalkTalk I only have a phone to access my account. Being registered disabled with mobility problems and ptsd it is important to me that full access to the app.
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Sqwizz
(@Swifty2790) reported
@TalkTalk been 18months of being problem free internet. Then the last 4 days super rude service staff. Had the engineer out who said it’s a problem on your end. And now it’s gone off again. What a waste of money.
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Harry Turnbull
(@turnbullissimo) reported
@TalkTalk Still cant see how you contact customer service. Please advise.
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richard watters
(@richard_watters) reported
@TalkTalk hi reported a fault with my WiFi router yesterday. I've been told I have to cancel my existing account and set up a new one. New account set up date given for 19th December. 2 weeks without broadband isn't the best customer service