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TalkTalk Outage Report in Shepherds Bush, Greater London, England

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Shepherds Bush, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Shepherds Bush, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Shepherds Bush, England

The most recent TalkTalk outage reports came from the following cities: London, Hounslow, Ealing, Croydon, Hammersmith, City of Westminster, Islington, City of London, Weybridge, Southwark, Wallington, Southall, Hackney, Brentford, and Wandsworth.

CityProblem TypeReport Time
London Internet 18 hours ago
London Internet 1 day ago
London Phone 2 days ago
Hounslow Internet 3 days ago
London Wi-fi 4 days ago
Ealing Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Shepherds Bush, England

Latest outage, problems and issue reports in Shepherds Bush and nearby locations:

  • caldeeray
    °KiT° - Follow ➡ @FAMILYFOREVERJP & @save_site (@caldeeray) reported from Hounslow, England

    @TalkTalk my fibre service has completely died. Can you update om any outages affecting TW14 postcodes please ASAP

  • interplaneterry
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 TerryO 🇮🇹 (@interplaneterry) reported from Walthamstow, England

    Thanks @TalkTalk for cutting me off at 7pm whilst on hold… great customer service as usual. Will definitely now be cancelling!

  • BrixDez
    Paul O'Connor 🇮🇪 🇬🇧 🇪🇺 🇺🇦 #FBPE #FBR #BLM (@BrixDez) reported from Wandsworth, England

    @_TimMcSweeney @TalkTalk Abysmal service for someone who has been with them that long!

  • ChrisEdgerley
    Chris Edgerley (@ChrisEdgerley) reported from Paddington, England

    @TalkTalk Hello. I need your help please. No internet at home. Postcode NW1 5AZ. Are you having problems in this area? If so are you fixing it/when? And if not what can I do to get internet back. It’s been off a day now. Many thanks for your help.

  • DonciscO564
    Waki Boo (@DonciscO564) reported from Brentford, England

    @OpenreachHelp can you advise if this a hardware or configuration issue please? I'm being told by @talktalk it's a wide scale issue so it is hardware or configuration related?

  • harryjms
    Harry (@harryjms) reported from Stratford, England

    @OpenreachHelp our ISP talktalk told us you disconnected us from their network because there was a request to join a different provider. This is incorrect and neither myself nor my flat mate have requested this, and we are in contract with talktalk until May. What’s happening?

  • r1k1n
    Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙🇺🇦☮️ (@r1k1n) reported from Brentford, England

    @TalkTalk Hey guys, our router is showing a solid orange light, have restarted router a couple of times, BT Openreach modem thingy shows LAN light on...help!

  • docklobster
    Nick (@docklobster) reported from Hillingdon, England

    @virginmedia I was unable to use the same website on tablet or laptop - the website owner said the issue was due to slow internet speed and @TalkTalk had advised that you were digging up the cable in the area with the potential for disruption and I wondered if this work had overrun

  • johnMcArdle4
    John McArdle (@johnMcArdle4) reported from Paddington, England

    @Riksmithuk @TalkTalk It’s never been great but today was unusable. I had to go out tonight but have set aside three hours tomorrow for them to explain how they’re going to put it right or give me an exit route from the contract.

  • _moocha_
    Mo 🇺🇦🇪🇺🌻☢️🤢 (@_moocha_) reported from Bromley, England

    @lynnescarfe @TalkTalk You should NEVER have an email address linked either to your internet provider OR to your phone provider. Their email is just a loss making add on. Use one of the big email companies like Google or Microsoft. Make sure you use 2FA on every account.

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @talktalk #telephone #talktalk appalling service from Talktalk customer service. If you have a phone fault be prepared to call them over 26 times and keep reporting the same thing over and over. They usually sit in silence until you hang up. I stayed waiting for 19 mins in silen

  • LastOneLeft_GSD
    Slow Budden (@LastOneLeft_GSD) reported from Lambeth, England

    How can you be so terrible as a network, an internet provider, and an overall brand? Are you guys without shame, @TalkTalk?

  • ogeerunner
    Ogee (@ogeerunner) reported from Croydon, England

    Utter shite service from @TalkTalk in trying to get a new router organised today. FML, they just read from a script.

  • waapaa
    marky (@waapaa) reported from Lambeth, England

    @CommunityFibre Hello, why can't i use IPTV services on your fibre network? I have talktalk and my streaming works, but with community fibre, it immediately goes to streaming error. Do you block these services?

  • johnaze
    john murphy (@johnaze) reported from Hackney, England

    Hi @TalkTalk here connect to our home broadband service and receive a £100 Amazon voucher. And if you don't receive it tough ****.

  • RoseannaMcMahon
    Roseanna McMahon (@RoseannaMcMahon) reported from City of London, England

    Really disappointed in @TalkTalk WiFi just stopping working at my grandparents today, leaving them isolated and getting pretty stressed when they don't have any other way of getting online (no smartphone etc). Customer service by email which grandma obviously can't access.👎

  • harryjms
    Harry (@harryjms) reported from Stratford, England

    @TalkTalk @mizzoopa I can’t get through. Chat is broken and the phone is taking far too long at 16p a minute

  • rmsventura
    Ventura🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@rmsventura) reported from Bromley, England

    @TalkTalk is the worst internet possible

  • AkidZolkifli
    Akid Zolkifli (@AkidZolkifli) reported from London, England

    @TalkTalk Hi I've seen a few areas where the internet is not working and it's the same for us for the last hour too. Any help?

  • MarkSquillario
    mark squillario (@MarkSquillario) reported from Barnet, England

    @sixteenthCgirl @ThreeUK Apparently BBC1 The One Show like to know if these things as does the Times and Daily Mail. Yet, would other Cos. fair better. I got a rude letter from TalkTalk saying my Broadband plan (£31 pm) is out dated (Virgin sold out to them, they put me on plan). Need to use Fibre!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • bryncurran
    Bryneth Paltrow (@bryncurran) reported from Hemel Hempstead, England

    @sarriefan_uk @TalkTalk Pretty decent reviews online and from mates, BT were trying to ******* over by charging me a bloody fortune!

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @TalkTalk can you fix my internet please 😱

  • snookerhub
    Snooker Hub (@snookerhub) reported from Silloth-on-Solway, England

    @TalkTalk They said they would let me know on my mobile when the “technical issue” had been resolved. I won’t hold my breath!

  • Eevee_Queen
    Faith - Balthamos (@Eevee_Queen) reported from Seaforth, England

    @becaJohns @TalkTalk I had the same issue. Was being charged 36 for a few months!! Even though the deal was at 26. Apparently after 18 months they change it back to 36 without informing you 🙄

  • nicolesmithy97
    Nicole Smith🦋 (@nicolesmithy97) reported from Rochester, England

    @TalkTalk Nope switched to @SkyUK who can provide a great service instead of your company who can’t leaving a elderly pensioner the way your company did is a disgrace

  • snookerhub
    Snooker Hub (@snookerhub) reported from Silloth-on-Solway, England

    @WorldSeniors @Snookerlegends @FreeSports_TV I know it’s 64 but I can’t get it either through TalkTalk or just on Freeview. I can tune in to Borders or Scotland. Neither of them have the channel. TalkTalk say it’s a technical issue.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • Nescaphe
    Federica Stefani (@Nescaphe) reported from Inverness, Scotland

    @GTOpoppy @Plusnet Going from +net to TalkTalk we had to stay a month without any broadband as the first engineer made a mistake in creating the new line. 3 engineers later (with the company close to charge £65 for the (dis)service) they solved it but what a massive pain!

  • mariaodonovan1
    mcjod (@mariaodonovan1) reported from Liverpool, England

    So it will be 3 days with no phone for my 91 year old father who lives alone. Apologies are not enough @TalkTalk absolutely disgraceful service

  • ste_hutton
    Ste Hutton (@ste_hutton) reported from Longridge, England

    Congratulations #talktalk day 10 of issues and no hint of resolve. No watching skysports for me this weekend. Still not even a hint of the problem just repeat diagnostics again and again to another member of your team.