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TalkTalk

TalkTalk Outage Report in Claygate, Surrey, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Claygate, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Claygate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at TalkTalk

TalkTalk is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Claygate, England

The most recent TalkTalk outage reports came from the following cities: London, Croydon, Hammersmith, Woking, City of Westminster, City of London, Weybridge, Wallington, Southall, Brentford, Wandsworth, Paddington, Slough, Hounslow, and Kensington.

CityProblem TypeReport Time
London Internet 1 day ago
London Internet 1 day ago
London Wi-fi 2 days ago
London Internet 3 days ago
London Internet 3 days ago
Croydon Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Claygate, England

Latest outage, problems and issue reports in Claygate and nearby locations:

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England

    @TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎

  • iamvanessa_a
    Vanessa Agyemang (@iamvanessa_a) reported from London, England

    @TalkTalk First of all I've been a loyal customer for over 5 years and my bill keeps going up in large amounts and now I noticed services are being added that I don't even use. When I called to get a better deal I was told I would have to pay more what a joke!

  • claretastic
    Clare Maxwell (@claretastic) reported from Paddington, England

    @TalkTalk Asking a customer to use their mobile data is MENTAL! No connection. Terrible start for a new customer.

  • r1k1n
    Rikin Parekh🙉(Mr Rik) (@r1k1n) reported from Brentford, England

    @TalkTalk Hi Becky, I restarted our modem as the internet indicator light was red. Seems to be fine now! Slow a wee bit but OK....!

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.

  • kearnsjk12
    jeffrey kearms (@kearnsjk12) reported from Redhill, England

    No Internet service since 6am, what's going on with @talktalk today

  • IrmaGrace26
    Irma Grace Maynard (@IrmaGrace26) reported from Hammersmith, England

    @TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!

  • ColeyBird
    Sophie (@ColeyBird) reported from Guildford, England

    @TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.

  • susanasambade
    Susanaspsychicreadings (@susanasambade) reported from Lambeth, England

    @TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!

  • iamvanessa_a
    Vanessa Agyemang (@iamvanessa_a) reported from London, England

    @TalkTalk Yes get me out of this contract your service is dreadful!

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England

    @TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service

  • CarolWilliams44
    Carol Williams (@CarolWilliams44) reported from Hillingdon, England

    @TalkTalk I pay monthly for broadband, but your service only works in 1 room, now you want me to pay extra to get the service I already pay for 🙄😒 I think you have defaulted

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England

    @Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead

  • bainbridgexo
    Sophie (@bainbridgexo) reported from London, England

    Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x

  • Nick_convedo
    Nicholas Foggin (@Nick_convedo) reported from Kingston upon Thames, England

    @TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!

  • Yvethi
    Yvette Twagiramariya (@Yvethi) reported from Paddington, England

    @TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.

  • kearnsjk12
    jeffrey kearms (@kearnsjk12) reported from Redhill, England

    @TalkTalk Hi, its working now, don't know what the issue was but had no Internet for a while but all OK now, thanks for getting g back to me

  • Yvethi
    Yvette Twagiramariya (@Yvethi) reported from Paddington, England

    @TalkTalk YOUR SERVICE IS RUBBISH! 3 engineers within 1 year, no internet for 1 week this month and you call yourself a legit company! #Frauds

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • lynnesmith100
    Lynne Smith (@lynnesmith100) reported

    TalkTalk customer service - absolute rubbish

  • bobalina83
    Claire Brogan (@bobalina83) reported

    @TalkTalk absolute joke of a company. Parents pay for "upgrade" to speed, instead @OpenreachHelp seem to f&ck it up. No Internet, only help is to send out a new router when we've demonstrated that is not the problem. Meaning parents are likely to be weeks without Internet.

  • rhys_wyatt_
    Rhys (@rhys_wyatt_) reported

    @TalkTalk you have the worst wifi to ever exist, we are supposed to get the best package you have but dont get over 10mbps??? wtf do you call that, shocking wifi and shocking service, never go with talk talk for your own sake

  • wez_mar
    Wesley Martin (@wez_mar) reported

    @TalkTalk You’re the same group. Talk talk sold me the product. Talk talk is listed on my bank statement when payment comes out. It’s ok I’ll just cancel

  • Bassmansean
    the pi'king (@Bassmansean) reported

    @TalkTalk this is beyond a joke now 8 days and counting message after message and the problem still persists your customer service really stinks you will be loseing my custom very shortly

  • madmouse42
    Madmouse 🏳️‍🌈 #BlackLivesMatter (@madmouse42) reported

    I know it's hardly a big deal at the moment but I'm getting so fed up with @TalkTalk #YouView boxes & their incompetent technical support. Boxes dying after a couple of months but trying to get any help is harder than bleeding stone.

  • gamon111
    Paul Gamon (@gamon111) reported

    @TalkTalk what a shocking service and poor poor communication from talktalk. New to them but now want to leave. Worst broadband ever. I’d suggest finding a@decent provided

  • stefm84
    Stef Mills (@stefm84) reported

    @TalkTalk left my 81 year old grandma with no phone line or internet for 10 days meaning she couldn’t use her pendant to call for help. When we tried to call they just hung up on us. Amazing service. #Disgusting #TalkTalk

  • PaJaBuzz
    Buzzzzzzzzzzzzzzzzz (@PaJaBuzz) reported

    @StevJacks @TalkTalk I guess that's the 80/20 service at its core. I have that from Plusnet and although their customer service isn't all its talked up to be, the service is rock solid. The one this I can suggest is to replace their router, if you can. Supplied routers are garbage.

  • Lorijayne86
    💜 Lori Jayne 💜 (@Lorijayne86) reported

    @MartinSLewis have you had any dealings with talktalk? My parents are trying to get a refund & compensation but they are getting nowhere & TT keep hanging up. Any help would be great!