TalkTalk Outage Report in Claygate, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Claygate, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Claygate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at TalkTalk
TalkTalk is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Claygate, Surrey, England
The most recent TalkTalk outage reports came from the following cities: London, Morden, Slough, Paddington, Chertsey, Windsor, Southall, City of Westminster, Croydon, Wandsworth, Hounslow, Ealing, West Drayton, Hammersmith and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| Morden |
Internet | |
| Slough |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Claygate, England
Latest outage, problems and issue reports in Claygate and nearby locations:
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hillingdon, England
@TalkTalk This is getting funny, @TalkTalk . The engineer was booked for today in the morning. 4:13pm and no engineer, therefore no internet. Bad news for me is that I need to stay with you until November... But it seems any penalty will worth the change...
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Sophie
(@ColeyBird) reported
from
Guildford, England
@TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.
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We Ah Guh Tek Down Babylon
(@Reemzestilo) reported
from
Wandsworth, England
You ain’t never experienced TalkTalk
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead
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jeffrey kearms
(@kearnsjk12) reported
from
Redhill, England
@TalkTalk Hi, its working now, don't know what the issue was but had no Internet for a while but all OK now, thanks for getting g back to me
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Susanaspsychicreadings
(@susanasambade) reported
from
Lambeth, England
@TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!
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Carol Williams
(@CarolWilliams44) reported
from
Hillingdon, England
@TalkTalk I pay monthly for broadband, but your service only works in 1 room, now you want me to pay extra to get the service I already pay for 🙄😒 I think you have defaulted
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Hammersmith, England
@TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
For my UK friends...please avoid @TalkTalk and their network services. You will be more offline than online and they will not make the best as possible to fix it as soon as possible.
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Nicholas Foggin
(@Nick_convedo) reported
from
Kingston upon Thames, England
@TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!
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jeffrey kearms
(@kearnsjk12) reported
from
Redhill, England
No Internet service since 6am, what's going on with @talktalk today
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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Patrick
(@HSHPatrick) reported
from
London, England
Just appalled by the horrific service at @TalkTalk I have never dealt with more incompetent staff that could care less about help you. Condescending and just plain rude. #internetprovider #CustomerExperience
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service
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Sophie
(@bainbridgexo) reported
from
London, England
Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan
(@cheekybryan18) reported
@TalkTalk How could you help?
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Claire Foley ☮
(@clairefoley4) reported
Nearly 48 hours no broadband. Wasted time waiting at home for no engineer to arrive for their planned appt. Online chats ending without notice, same for telephone calls. Someone leaving me on hold then the service closing and not informing me. @TalkTalk this is awful service!!!!
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Skeme
(@Sk3me) reported
@TalkTalk day 9 no service. Engineer call this morning tells me it's now working. Get home and guess what..it isn't. Dreadful service.
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Michael 'AWildeTime' Wilde
(@AWildeTime) reported
@TalkTalk The only assistance your on the phone team have given me has been broken promises and missmanagement of my service. Unfortunately you'll be loosing me as customer because the experience I described is exactly what it has been.
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DeeDee
(@DeeDixo39613685) reported
@TalkTalk keep billing me even though I transferred to @BT. I left in July and we are now nearly in October. BT made an error and didn't inform Talktalk and I'm now paying the price. @TALKTALK CANCEL MY ACCOUNT!!!!!!
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Claire Harrison
(@ClaireH_NN) reported
Utterly woeful customer service treatment from @TalkTalk lied to and then fobbed off. Brilliant
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Force-Com
(@MotorolaTRBO) reported
@TalkTalkBizCare @TalkTalk Now without a business fibre connection for 6+ hours… Tech support ‘escalated’ to @OpenreachHelp Unacceptable for a business to be without an internet connection for this duration of time.
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Bryan
(@cheekybryan18) reported
@TalkTalk Yes. I would like you to hear the conversation. The guy was very rude. My phone no 07368348552
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Cuhzley
(@BMacLWJ) reported
@edpen_ Think we’ve had both in recent years, definitely at least talktalk and it was ok, nothing on some range and speed problems often
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K 🐶🧒🏻👼🏻👶🏻❄️❄️
(@IVFBabyOnBoard) reported
@TalkTalk EVERY ******* OPTION GIVES ME THE SAME STUPID AUTOMATED VOICE, this is beyond a ******* joke