TalkTalk Outage Report in Claygate, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Claygate, England
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Claygate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at TalkTalk
TalkTalk is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (7%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Claygate, Surrey, England
The most recent TalkTalk outage reports came from the following cities: Slough, London, Morden, Paddington, Chertsey, Windsor, Southall, City of Westminster, Croydon, Wandsworth, Hounslow, Ealing, West Drayton, Hammersmith and Woking.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Claygate, England
Latest outage, problems and issue reports in Claygate and nearby locations:
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it
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jeffrey kearms
(@kearnsjk12) reported
from
Redhill, England
No Internet service since 6am, what's going on with @talktalk today
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎
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Rikin Parekh🙉(Mr Rik)
(@r1k1n) reported
from
Brentford, England
@TalkTalk Hi Becky, I restarted our modem as the internet indicator light was red. Seems to be fine now! Slow a wee bit but OK....!
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk YOUR SERVICE IS RUBBISH! 3 engineers within 1 year, no internet for 1 week this month and you call yourself a legit company! #Frauds
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead
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Nicholas Foggin
(@Nick_convedo) reported
from
Kingston upon Thames, England
@TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!
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Susanaspsychicreadings
(@susanasambade) reported
from
Lambeth, England
@TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!
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jeffrey kearms
(@kearnsjk12) reported
from
Redhill, England
@TalkTalk Hi, its working now, don't know what the issue was but had no Internet for a while but all OK now, thanks for getting g back to me
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.
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Sophie
(@bainbridgexo) reported
from
London, England
Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x
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⚓️ Someone ⚓️
(@London___Girl) reported
from
Paddington, England
@TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
For my UK friends...please avoid @TalkTalk and their network services. You will be more offline than online and they will not make the best as possible to fix it as soon as possible.
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Diane Coyle
(@DianeCoyle1859) reported
from
Richmond, England
To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled
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Yvette Twagiramariya
(@Yvethi) reported
from
Paddington, England
@TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.
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Sophie
(@ColeyBird) reported
from
Guildford, England
@TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.
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Clare Maxwell
(@claretastic) reported
from
Paddington, England
@TalkTalk Asking a customer to use their mobile data is MENTAL! No connection. Terrible start for a new customer.
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Carol Williams
(@CarolWilliams44) reported
from
Hillingdon, England
@TalkTalk I pay monthly for broadband, but your service only works in 1 room, now you want me to pay extra to get the service I already pay for 🙄😒 I think you have defaulted
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Irma Grace Maynard
(@IrmaGrace26) reported
from
Hammersmith, England
@TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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𝒜…
(@loewky) reported
@TalkTalk I need some help in regards to my Wifi, I have sent a private message
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Mill66
(@Mill1966) reported
@TalkTalk @TalkTalkGroup Been on hold for half an hour now while they check something. Why do you insist on us ringing you, could you not give the customer a call as requested in the DM’s?
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Paul
(@PaulBerry2505) reported
@TalkTalk 6 weeks later and still nobody can speak to me that is not from a script/system says “no”. Disgusted and would not want another potential customer to suffer like this. All you did is swap a hub from another provider. Hub and/or change over problem.
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Donald Dorman
(@DonaldDorman) reported
@talktalk any issues in G81 ? Our Broadband is down last hour or so.
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Dan Freshwater
(@DJ_FresH2O) reported
@TalkTalk are you having problems in the King’s Lynn area? My broadband is only getting 0.3mbps….it should be 500mb
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John Mullen
(@JohnMullen1960) reported
@TalkTalk @TalkTalkGroup broken promises again. 1st date 17th, then 22nd today missed then 29th now email saying 12 July. Shameful service disappointed at your behaviour!
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Helen
(@Helen30732) reported
@oldscousema @TalkTalk Watch out as your speed may drop (mine was so slow I couldnt watch tv) as they don't have priority connections at the exchange. I had to change back and had a ton of stress doing so.
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cabbyman
(@TimlinJohn) reported
@TalkTalk My Internet has been down since last Friday, apparently it's in the hands of Open Reach. An engineer came on Saturday morning and said he found a problem at the local exchange. Called TT they said it would be Wednesday or Thursday. To date no call to let me know what's going on
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AVW
(@aceranger1) reported
@TalkTalk Your #CustomerService is the worst a example of #CustomerRelationshipManagement one can experience, nobody know what they are doing just transferring calls from 1department to another without a resolution.
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George Dearsley
(@DearsleyGeorge) reported
Turk Telekom undoubtedly the worst company for customer service in the world. They make TalkTalk look good.