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TalkTalk

TalkTalk Outage Report in Claygate, Surrey, England

Why is my TalkTalk service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Claygate, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Claygate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at TalkTalk

TalkTalk is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 5% Phone (5%)
  • 1% TV (1%)

Live Outage Map Near Claygate, England

The most recent TalkTalk outage reports came from the following cities: London, Croydon, Hounslow, Slough, Ealing, Hammersmith, Woking, City of Westminster, City of London, Weybridge, Wallington, Southall, Brentford, Wandsworth, and Paddington.

CityProblem TypeReport Time
London Phone 1 hour ago
Croydon Phone 2 hours ago
London Total Blackout 4 hours ago
London Internet 5 hours ago
London Total Blackout 8 hours ago
Croydon Internet 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Claygate, England

Latest outage, problems and issue reports in Claygate and nearby locations:

  • kearnsjk12
    jeffrey kearms (@kearnsjk12) reported from Redhill, England

    No Internet service since 6am, what's going on with @talktalk today

  • bainbridgexo
    Sophie (@bainbridgexo) reported from London, England

    Why is WiFi so difficult I set the bastard up and nout :(((( @TalkTalk help us x

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    Finally @talktalk customer service has agreed to put her on an acceptable package and refund some money - shame about the 1.5 hour call to sort it

  • Yvethi
    Yvette Twagiramariya (@Yvethi) reported from Paddington, England

    @TalkTalk 2 weeks now and still no internet! Got another 3months to go with you all. Just an agony to deal with your customer service.

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England

    @TalkTalk have the worst customer service especially to the disabled elderly. They take advantage of people and provide poor service

  • Nick_convedo
    Nicholas Foggin (@Nick_convedo) reported from Kingston upon Thames, England

    @TalkTalk What a surprise.. I finally got a call from a case manager from CEO team after my tweet, told she would call me back with update yesterday at 12.30pm.... No call or email.... and no response from @dburdon either... I’m moving my account to a company that can do customer service!

  • susanasambade
    Susanaspsychicreadings (@susanasambade) reported from Lambeth, England

    @TalkTalk I'm trying to cancel my account with you but it's a nightmare. I finally get to the advisor just get a garbled voice. Tried today "complaint" instead and funny enough voice not garbled but couldn't help. Put through to right department...nada!!!

  • Yvethi
    Yvette Twagiramariya (@Yvethi) reported from Paddington, England

    @TalkTalk YOUR SERVICE IS RUBBISH! 3 engineers within 1 year, no internet for 1 week this month and you call yourself a legit company! #Frauds

  • claretastic
    Clare Maxwell (@claretastic) reported from Paddington, England

    @TalkTalk Asking a customer to use their mobile data is MENTAL! No connection. Terrible start for a new customer.

  • Borja_Bilbao
    Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    For my UK friends...please avoid @TalkTalk and their network services. You will be more offline than online and they will not make the best as possible to fix it as soon as possible.

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    To follow up @TalkTalk, she was told her bill would probably go down and in fact it’s doubled

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England

    @TalkTalk the customer service staff now ended the call without completing the call. She thought I was on hold but I can hear her conversation with her colleagues. Great customer service 👎

  • London___Girl
    ⚓️ Someone ⚓️ (@London___Girl) reported from Paddington, England

    @Poystar90 @talkin2_u @TalkTalk Never seen anything like it. I made a complaint let’s see where that will lead

  • CarolWilliams44
    Carol Williams (@CarolWilliams44) reported from Hillingdon, England

    @TalkTalk I pay monthly for broadband, but your service only works in 1 room, now you want me to pay extra to get the service I already pay for 🙄😒 I think you have defaulted

  • ColeyBird
    Sophie (@ColeyBird) reported from Guildford, England

    @TalkTalk Better it seems but your customer service/live chat is absolutely terrible and I'll be lodging an official complaint.

  • IrmaGrace26
    Irma Grace Maynard (@IrmaGrace26) reported from Hammersmith, England

    @TalkTalk 100% it was an automated service that called my landline the end of last month to disconnect!! 100% SURE ABOUT THAT!

  • kearnsjk12
    jeffrey kearms (@kearnsjk12) reported from Redhill, England

    @TalkTalk Hi, its working now, don't know what the issue was but had no Internet for a while but all OK now, thanks for getting g back to me

  • DianeCoyle1859
    Diane Coyle (@DianeCoyle1859) reported from Richmond, England

    Hi @TalkTalk So @ruskin147 has been on a call to your ATROCIOUS customer service number for 1hr on behalf of an elderly relative - seems like she has been mis-sold a new package - & they absolutely refuse to accept there’s an issue.

  • HSHPatrick
    Patrick (@HSHPatrick) reported from London, England

    Just appalled by the horrific service at @TalkTalk I have never dealt with more incompetent staff that could care less about help you. Condescending and just plain rude. #internetprovider #CustomerExperience

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • LukeMcElligott1
    Luke McElligott #FBPE #waton (@LukeMcElligott1) reported

    @TalkTalk So I think the smart thing is for me to cancel my order if you can't be bothered to help me get my number back then why should I bother being loyal?

  • AkhiNextDoor
    H 🍉 (@AkhiNextDoor) reported

    used up all my data cos my wifi is so **** @TalkTalk you are penchods

  • Devilligan
    Tom De Ville (@Devilligan) reported

    @KairenK @virginmedia @virginbroadband Highly recommend you leave Virgin. They're the patchiest broadband providers I've ever used. (I've heard TalkTalk are even worse, but never tried them.)

  • MichaelBraden_
    MikeyB (@MichaelBraden_) reported

    @TalkTalk If you still haven’t started your upgrade then please explain why my 15mbs download speed is currently 2mbs or less for the past week and your support team and customer service says everything is fine

  • _LFCSean_
    Sean⚜️ (@_LFCSean_) reported

    @minminszn **** talktalk and sky

  • CholkeSushma
    SushmaCholke (@CholkeSushma) reported

    @TalkTalk Worst network ever and poor customer service absolutely rude and no help whatsoever!! Having to reset router 5times a day! Seems acceptable for #TalkTalk absolutedisgrace,never ever talktalk again!

  • JoeTRedneck
    Joe (@JoeTRedneck) reported

    @TalkTalk I’ve just renewed my contract, couldn’t have the F 150 service so opted for F 65. Do I get a new router, as hinted on your website, or am I stuck with my existing Huawei HG663 which doesn’t like iPhones & drops out several times a day?

  • PAUL_NAV7
    Paul Navarro (@PAUL_NAV7) reported

    @TalkTalk your Internet is ****, I do not understand how you pass @Ofcom criteria to be an Internet provider with this poor service. 1 device and thats all your hub provides Internet for #whatajoke wheres the number for @Plusnet

  • psyphul_
    saifurr🇧🇩 (@psyphul_) reported

    @TalkTalk please, from the bottom of my heart fix my Internet. its been utter rubbish all day, I'm gonna cry

  • hbrfx
    Raquel🧚🏽‍♀️ (@hbrfx) reported

    @TalkTalk You lot need to fix up constantly making me use my data tf am I paying wifi for?