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Virgin Media

Virgin Media outages and service status in Redbridge, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Redbridge, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 9, 2:26 PM GMT+1.
  • 67% Internet (67%)
  • 14% Total Blackout (14%)
  • 13% Wi-fi (13%)
  • 4% TV (4%)
  • 1% E-mail (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Redbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Redbridge, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Waltham Cross, Wandsworth, City of London, Hackney, Dagenham, City of Westminster, Ilford, Poplar, Barnet, Southwark, Newham, Camden Town, and Barking.

CityProblem TypeReport Time
Poplar Internet 2 minutes ago
Hammersmith Internet 1 hour ago
London Internet 1 hour ago
London Wi-fi 2 hours ago
London Internet 4 hours ago
London Phone 4 hours ago

Nearby cities with recent reports

Hammersmith

20 recent signals

1 hour ago
Wandsworth

2 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Redbridge, England

Latest outage, problems and issue reports in Redbridge and nearby locations:

  • remecampos
    reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

  • saschlike
    Captain Morgan-Evans (@saschlike) reported from London, England

    Who needs a man when Virgin Media goes down on me everyday

  • RobTThreadgold
    Rob Threadgold (@RobTThreadgold) reported from Brentwood, England

    @splursty @virginmedia It’s country wide I would hang up if I were you!

  • w_hawkins
    William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • margarethines1
    mags (@margarethines1) reported from Kensington, England

    @virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!

  • MiriLopezMusic
    Miranda López (@MiriLopezMusic) reported from Wandsworth, England

    @virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)

  • tom_king97
    Tom King (@tom_king97) reported from Bexleyheath, England

    @virginmedia would you care to explain why our M500 WiFi package doesn’t go above 30mbps? Also why your customer service team don’t respond to any emails, calls and live chat messages about the issue. Would be greatly appreciated.

  • rebeccastewartx
    Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England

    @virginmedia broadband, phone and TV all down in N7 area. Any updates?

  • gorgeousuk
    A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

  • antonypatrickuk
    Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England

    @virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?

  • Ethanisraelite
    Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    @virginmedia This is unacceptable. I’ve been told by @virginmedia that the internet will be down in my area until 4 pm! How are people meant to work? #CustomerService #CustomerExperience

  • w_hawkins
    William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • w_hawkins
    William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • w_hawkins
    William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • margarethines1
    mags (@margarethines1) reported from Kensington, England

    @virginmedia why’s you automated payment system not working!!!! 😡

  • MrBriggsie
    James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • olgabudimir
    Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?

  • natasha_fashion
    natasha cowan (@natasha_fashion) reported from Hackney, England

    @virginmedia please may you contact me ASAP. Am having a massive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • nut_ge
    Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew70265613
    Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported

    @virginmedia The problem is the constant disconnection, not the speed. Almost every single day of the week Virgin will go down. Now you want a £240 early disconnection fee. Im not going to give up on this. Even if it means contacting you via every social media platform. This is a joke.

  • CazzEtherington
    Caroline 🌧 (@CazzEtherington) reported

    @virginmedia Hi, WiFi is very patchy today. Do you know if there any reported issues in Darlington DL3?

  • ianjohnson1965
    Ian Johnson (@ianjohnson1965) reported

    @hildreth_roger @jbanningww1 @virginmedia I can only agree Roger, customer service nightmare 😳

  • mechanicalhoun5
    mechanicalhound (@mechanicalhoun5) reported

    @virginmedia So it’s now been 6 weeks without internet that you said you would set up @virginmedia I rang your “customer service” yesterday and was told the outside works to install wires would happens yesterday 1/

  • BarnesymMartin
    Barnesy 🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️🏉🏏🥊⛳️🏌🏻‍♂️ (@BarnesymMartin) reported

    Good morning @virginmedia so it is fight me for Anthony Joshua. If I pay for the pay-per-view event. Will I get the undercard this time because the last time I paid for a Joshua fight the service you provided was damn right out of order #JoshuaUsyk @EddieHearn

  • Andrew70265613
    Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported

    @virginmedia @petetong @Carl_Cox Horrifically awful service, need to be contacted, been on the phone for 1 hour, put through various people - JUST WANT TO CANCEL MY CONTRACT. NOT PAYING £240 WHEN YOU CANT PROVIDE AN ACTUAL RELIABLE INTERNET CONNECTION. IM NOT GOIG AWAY.

  • LM_Marlow
    Lee Marlow (@LM_Marlow) reported

    @virginmedia hello - no Virgin tv at all today in Le67. Can’t log in to my account because I’m not “the primary account holder” (I am the primary account holder) This happens every month with your broadband - I hope it’s not going to start with the tv service, too.

  • justinmacleod
    justin macleod (@justinmacleod) reported

    @virginmedia why do you think it’s acceptable in an age where we are all working from home, to decide to in your words make updates to the network from 9am - 3pm. Why couldnt the upgrade be done at night to lessen the disruption

  • MarPro_UK
    Marketing Pro (@MarPro_UK) reported

    @virginmedia Yes, but married, same address, there's no data issue there. It's just an excuse.

  • u02th4
    thom (@u02th4) reported

    @virginmedia hi im expecting a virgin sim but cant login to check as ive got the sim yet can u send the link for the tracking