Virgin Media Outage Report in Redbridge, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Redbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Redbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Redbridge, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Barking, Leyton, Romford, Streatham, Lewisham, Belsize Park, Enfield Town, Bermondsey, Wood Green, Ilford, Harringay, Cricklewood and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Barking |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Redbridge, England
Latest outage, problems and issue reports in Redbridge and nearby locations:
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Francisco Soler (Jr)
(@jrseloto) reported
from
City of London, England
@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Wesley Hammer ⚒️
(@CouchPotatoUK) reported
from
Romford, England
@virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.
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Steve wilson
(@muzzlejuice) reported
from
Sutton at Hone, England
@virginmedia I'm trying to cancel as I'm moving and asked for confirmation which was not provided , the duty manager refused to speak with me when I tried to escalate
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
@virginmedia any chance you can get your website to work? Change Package Chat does nothing! Links sent via mail do not work! Hyperlink sent by text doesn’t work! Call centre (working from home in India?) worse than useless! Ever heard of Customer Centric design? #Useless
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.
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Ritch Zablan
(@blue_murdock) reported
from
Camberwell, England
@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
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Nick ******
(@nickhooker) reported
from
Kensington, England
@virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia Thankyou. The site still won't let me check status.. reported this.. says your site down. I've now spoken to someone as I need Internet for work. Someone coming out on Saturday!
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Well would've been useful to know that half an hour ago. What's the point of the online chat if even you guys don't think it's worse using! Doesn't really help
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Joseph Machta⭐⭐
(@pepemac27) reported
from
Kensington, England
@virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!
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Gokce Pehlivanoglu
(@GokcePehlvnoglu) reported
from
Walthamstow, England
@virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!
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Francisco Soler (Jr)
(@jrseloto) reported
from
City of London, England
@virginmedia If you were sorry, this issues was fixed long time ago…
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@virginmedia not bad, only been hanging on the phone for 20 minutes so far, crap service
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Sarah Murdock
(@SarahMurdock17) reported
from
Merton, England
@virginmedia Two weeks with no service, when we were told it would be fixed Is not good enough. It’s not the first time. We asked to escape contract and were told no. Not happy at all.
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia we have had no Internet or TV since yesterday afternoon/evening. Service checker seems down and unable to log into my virgin media as just spins or says unavailable SM1 1RB please advise.
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Rhys
(@_RhysThorne) reported
from
London, England
@virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kirsty x
(@_xkirstyy) reported
@virginmedia This issue is happening on my iPhone and my Microsoft laptop. The password has been changed this morning and on inputting the new password the same error message pops up. This virgin account has two emails associated with it, will they both have the same password?
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Tom Hambrett
(@t_hambrett) reported
@virginmedia What I don’t understand is why as an existing @O2 customer I have to pay for an additional sim?
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Alena
(@alenaf12011) reported
@virginmedia Thanks but we've tried that 3 times now and got cut off each time after twenty minutes on the phone. Really very poor customer service!
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Dan
(@Frijjxo) reported
@VirginMediaIE Every other network carrier has it in stock in all colour ranges even virginmedia in the UK has it in stock, are you going to be getting it back in stock definitely or will I have to switch networks?
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kirsty x
(@_xkirstyy) reported
@virginmedia I have used this virginmedia email for over 5 years and never had a problem but having spoken to several people in several ways I am not impressed as this has been a problem for almost a month that I have not had access to my email account
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GregEng CGMA 💙
(@Gregengbg) reported
@virginmedia @MartinSLewis hi virgin media, over last few weeks I have spoken or chatted with 5 of your customer service reps.They all agreed that you were overcharging me. They all said they would pass this on to a manager who would correct it.#VirginBroadband #MoneySavingExpert
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parky
(@ukparky) reported
@xXRandomTaskXx @virginmedia feel the same here. just got the same email this morning after i was promised that my new contract bill would not go up a penny till my contract ends. few month down the line and they want more money. what a piss take.
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kirsty x
(@_xkirstyy) reported
@virginmedia I have been unable to receive emails since the 8th of February, my password has been reset and I have spoken with someone from virgin on the phone who said the problem was resolved but I am still unable to access my emails and why is this?
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Chris Barfield
(@barfypants) reported
@virginmedia It's now 48 hours and still waiting......direct debit cancelled and searching for new supplier. Disgusting customer service!
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Shan
(@y0u_are_wh0) reported
@virginmedia I’ve done an order on the site, customer service web chat, whatsapp, and on the phone. I’m not seeming to get anywhere.