Virgin Media Outage Report in Wilsden, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wilsden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilsden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wilsden, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Bradford, Littleborough, Leeds, Yeadon, Cleckheaton, Brighouse, Liversedge, Dewsbury, Todmorden and Elland.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Wilsden, England
Latest outage, problems and issue reports in Wilsden and nearby locations:
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maria
(@mariaspears) reported
from
Huddersfield, England
@virginmedia I have had no service for 2 days and I’m having issues logging in to my account as it won’t recognise email/password….. help!
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia customer 22 year and sick to death of not getting the service I deserve cut my services off I’ve asked and your not listening
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia are you for real, I raised a complaint yesterday I’ve asked for a call from management, I’ve had an email to say it’s resolved, no it isn’t I’ve not spoke to anyone and my services are still in when I said I’m leaving
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Matty Beswick
(@bezzyboy88) reported
from
Leeds, England
Outage on @virginmedia since yesterday morning, get a text message this morning saying it’s fixed. It’s not. Ring up to be told it will be fixed by 2nd November what good is that to anybody?
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sue ellen draper 💙🇺🇦💛
(@suellen2623) reported
from
Leeds, England
@O2 and @virginmedia should be ashamed of themselves. 10 tickets per customer is not right. Their loyal honest customers once again miss out thanks to the greedy. As for the websites complete joke should have been prepared for this!!!! #peterkaytickets
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Phil Turner
(@philter66) reported
from
Leeds, England
Hi @virginmedia maybe try answering my call ..as a customer of 25 years paying the atrocious figure of £145 a month @skytv could be getting a new customer
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james Staniforth
(@leedsfan91) reported
from
Leeds, England
@virginmedia internet knacked again been like this for last month. And you charge us for this crap service
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Sam Walker
(@SamWalker03) reported
from
Dewsbury, England
@virginmedia I’ve been hung up on three times this morning by your contact centre! All your willing to do is pass on the “feedback” do you have anyone customer service trained I can speak to ?
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Nigel Jolly
(@Nigel_BigNn) reported
from
Leeds, England
@virginmedia can anyone tell me what's happening with the internet service in Leeds 16 area it been going on and off all day now it's not good enough
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Sam Walker
(@SamWalker03) reported
from
Leeds, England
@virginmedia are up there with the worst companies for customer service. Their IVR is infuriating, they hang up on you when you do manage to get through and then tell you there is no way to make a complaint ! @Ofcom do you regulate these clowns 🤡
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Matthew Preston
(@MatthewJP2014) reported
from
Leeds, England
@virginmedia @O2 what's the point Virgin is as bad as BT I was supposed to have Virgin Broadband & phone installed on Friday got told yesterday it was delayed til December 1st earliest with no reason as to why asked for a 5G router to get me by til then was put on hold for 20 mins then cut off.
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Phil Turner
(@philter66) reported
from
Leeds, England
@virginmedia Mate ..do you not think I’ve tried that ..hence my tweet ….6 times now …managed to speak twice ..both times systems were down..you CX us so poor these days
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia I have 2 main boxes have been told if I want to have 2 main I’d have to pay extra when I already have 2, I raised a complaint but next day it said resolved I’d like to know how as I was never contacted, told my services were cancelled but they weren’t so I don’t know where I am
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Rebecca
(@Bexwa) reported
from
Dewsbury, England
@virginmedia The TV that it glitches on cant reach the box to get it wired in (but its only 10 ft away) I can't hard wire my laptop in. It goes off all the time! And then keep texting me saying you are coming for the WiFi pod after speaking with customer service. Im paying a fortune for this
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia Yeah he turned up unannounced and left then after several calls got another engineer out who said the fibre cable is snapped and needs replacing and he could not give me a date or time as his emails on his pda are not working so I guess it’s left in the hands of the gods
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Laney_33
(@Laney338) reported
from
Thornton, England
@VMO2News - having issues logging into the 02 Rewards App with Virgin Media login. Can you help? @virginmedia
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John Leeson
(@Jp_Leeson) reported
from
Wibsey, England
@virginmedia very disappointed with your service today! I had an engineer visit booked between 4 & 7 your engineer turned up at 3:30 and left at 3:45 after 2hrs on phone being passed around the world finally got someone out and it can’t be fixed and he could not say when it can b
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Michael Edwards
(@MENorthAffinity) reported
from
Leeds, England
It feels like @virginmedia and @VodafoneUK are having some weird competition to decide who has the most inept and frustrating customer experience competition. No one is perfect but to be this consistently terrible is almost admirable.
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia They never spoke to me or changed anything this is the problem nothing should be resolved because on my side it isn’t, I’ve just had an email to say I’m getting charged £40 for installation from a box change which I was told was free
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Lisa Lavelle
(@Lisalav22) reported
from
Guiseley, England
@virginmedia Call your customers to resolve a complaint not just say it’s resolved I want a call from management or my direct debit will be cancelled then it’s hello sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PAT WEBB
(@nan2thou) reported
from
Enfield Lock, England
@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
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Rachel Stalker
(@Heartsese) reported
@virginmedia pls can you help? How do we get assistance with Broadband installation to 4 homes. Yr Fibre optic > Co-ax installation box is <25m away & we’re getting absolutely nowhere with your customer services dept. We want to give you our business but can’t 😱😱😱
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Rhi
(@rhivolution) reported
@virginmedia is it normal that agents just hang up on customers once it's clear that they aren't going to change their mind about cancelling? They took my number to "call back if the call drops" but no call back has come 🙄
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Pete's Tweets
(@pete_botterill) reported
@virginmedia Hi, I've been having trouble getting a good wifi signal in my home office with the door closed (which is needed in winter) the signal is either weak or intermittent. How do I go about getting a booster pod?
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4lex
(@AlexANCHORMANDN) reported
@virginmedia This is ridiculous I’m honestly going to have to change broadband provider with this level of customer service and reliability
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sl
(@ladfc101) reported
@virginmedia I am back home in London. My issues were in Cardiff central and yes I did follow the link provided. Please see my earlier tweets regarding this whole issue. Please can you escalate to get me my £100 compensation.
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Matt Cotton
(@mattcotton) reported
@virginmedia why has it taken more than half an hour on the phone to cancel? You are actively preventing me from cancelling my service with you
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Baron Toast
(@BaronToast) reported
@virginmedia just got off the phone with customer support after being told I "shouldn't have anymore issues". 30secs after hanging up, internet cuts out again. The people in your customer service centres lie.
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David McNally
(@dmcnally) reported
Damn the @virginmedia hub looks like it's doing a firmware update. Why the hell would anyone push out a firmware update in the middle of the day ffs.
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Jake
(@jkesmf) reported
@virginmedia have to be the worst company ever to deal with. Absolutely no help at all when you call them, infact they hang up on you instead of transferring you and when you do eventually get through to someone they can barely understand english let alone speak it