Virgin Media Outage Report in Wilsden, Bradford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilsden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilsden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wilsden, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Bradford, Leeds, Halifax, Huddersfield, Batley, Bingley, Dewsbury, Cleckheaton, Liversedge, Skipton, Keighley, Mirfield, Shipley, Brighouse and Sowerby Bridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Internet | |
| Bradford |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Bradford |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilsden, England
Latest outage, problems and issue reports in Wilsden and nearby locations:
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Ben Robinson
(@Robbotherhino83) reported
from
Bradford, England
@virginmedia absolute disgrace of a service, don’t care about customers at all and to top it off can’t express your views or explain your side because telephone operatives don’t understand what your saying #back2sky
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia The engineer came out yesterday and confirmed an issue on the line. The tv is still buffering now as it was done earlier. Please can you advise when the issue will be resolved as I am paying for a product which is not working correctly which I don’t think I should be paying for
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Adam Potter
(@adamptr92) reported
from
Gildersome, England
@virginmedia more of the same for the whole weekend - annoying, as I can't watch anything online, but totally inconvenient because I cannot complete the work I need to do. Phoned your helpline - they couldn't tell me what the issue was. *should* be fixed by the 14th. 1/2
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Binder Xavier Lal
(@binxl) reported
from
Wibsey, England
Come on @virginmedia I’ve got lots of files to send and receive, there’s no outage in my area but the signal is so weak. I pay for the highest speed available!! Frustrating and maddening to say the least!......
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Shauny P ♈️ 🏴 ⚽️ 🎶
(@shaunyp8471) reported
from
Leeds, England
@virginmedia I get this standard response EVERY time I notify you of any missing eps I find. The prog aired last night for the 1st time & stated after ALL eps available afterwards. There will have been an issue uploading the programme that you need to get your DTV dept to investigate.
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia We are a customer but this particular cabling just services the houses below.
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia fibre broadband is a fraud! Never works.... almost every other night since I signed up with them the connection fails or I have to reset the router. Its disgraceful #virginmedia #virginmediadown
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Sharon Bradbury
(@SharonBradbury) reported
from
Haworth, England
@virginmedia you have an exposed wire that goes down the side of my house and across my back garden so you’re able to provide a service to some houses below. I can’t find any written consent from the previous owners of the house. Major work will be starting soon...
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Gemma Houlston
(@gemma_houlston) reported
from
Wibsey, England
@virginmedia I had no internet for 2/3 hours but yet opted into the free text message to let me know when the issue has been fixed. Still no text message 🤣🙈
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Charlotte 💎
(@charldimond) reported
from
Leeds, England
@virginmedia No broadband LS134SX - have run test and checked service status to no avail.
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Jill Boyd
(@JillianBoyd50) reported
from
Bradford, England
@virginmedia Thankfully all sorted. Webchat was the way to go. I will never ever call (150) on the phone again. It's pointless and far too bloody stressful. Erik on webchat was ace. 👍. Wish I'd done it on Saturday 11th to begin with.
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Phillip Jameson
(@pjam62) reported
from
Gildersome, England
@virginmedia 1/2At the time of the problem the Virgin media app wouldn’t even recognise that I was a customer, so I couldn’t access any information on the status of the service. The problem is that without anyone touching the router it just goes into a cycle of resetting itself.
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Stephen Sunderland
(@ste_sundance17) reported
from
Leeds, England
@virginmedia I am asking you as the person who came to the house said he will have to report this back as they have been some major issues / spikes on the line. I don’t wish to keep looking into links when I am paying for virgin for a product and to provide a solution
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Rizzy Mo
(@rizzy_7) reported
from
Bradford, England
@virginmedia Speaking to someone based thousands of miles away in India. Is not very helpful. Not being awful, but they just dont understand what I'm trying to tell them. Get me someone from the UK
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Matt P
(@Superfly29) reported
from
Bradford, England
@virginmedia Mobile. Upgraded mine and wife’s phones yesterday on line. Everything fine awaiting emails to sign. Only one came. Asked where was the second and told “irregularities”. Despite us both having the same contracts for 10+ years with no issue. Money removed to end existing contracts.
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Matt P
(@Superfly29) reported
from
Bradford, England
Upgraded 2 phones with @virginmedia the worst customer care ever! Still waiting “urgent” callback. Apparently ordering 2 phones is fraud! -despite passing 4 credit checks and them taking money from my account for each phone....hopeless. At least the guys in Bradford store tried!
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@virginmedia Of course - an upgrade to the 5 year old TiVo box which is painfully slow
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Bunty's Boutique
(@BuntysBoutique) reported
from
Gildersome, England
@virginmedia you are guilty of entrapment in my opinion....Why don't you have email us on your website. How come I can only telephone you (if you can ever get through) to cancel my ridiculously expensive broadband contract at £67 per month in order to move to EE @ £28 per month.
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Dean Westnutt
(@D1e9a7n8o) reported
from
Leeds, England
@richardbranson How about you “race” to improve your shit Virgin Media services
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Rebecca Stenson
(@steno22) reported
from
Wibsey, England
@virginmedia numerous phone calls, 1 involving 5 different people and every time its having to explain the same issue to each and every one. The call centre staff do not listen. The inept service is frustrating and staggering! I'm sorry we left BT!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Georgina Morey
(@georgina_morey) reported
@virginmedia I have had electric wires hanging out of my wall since before Christmas when a Virgin technician came to “fix” my internet issues. I have been complaining about the ridiculous service of the internet since I got it last July
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ConEdwards
(@CKEDWARDS99) reported
@CBeebiesHQ I’m with virgin media and it was just the chuggington programme, was it the episode itself? My boy was watching programmes before with no issue and once chuggington finished the audio was as normal
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shaun
(@shaun6464) reported
@virginmedia That's great but it is happening far too many times recently . Do we pay for a 100% monthly service ? .
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julie mackay
(@juliemac661) reported
@virginmedia I have done all tests etc.. there is fault but no answers ?? Been like this all week it’s a joke paying a fortune for totally CRAP service !! 🤬
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Happeee_Scouser🟨🟥😁
(@Happeee_Scouser) reported
@lesserspottedH @virginmedia and @Virginmobile Disgusting how they treat their customers and not just during a pandemic. They argue with you & their managers argue with you after waiting on the phone for up to 90 mins a time. I went to Niw TV saved £££s and get 10/10 customer service
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Will
(@paranoya88) reported
@virginmedia Only getting 30-50 down when paying for 200 well today is day 3 if no improvement by tomorrow that’ll be a cancellation from me via your speed policy sort your network out
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Jay Smith
(@jay_bcafc) reported
@virginmedia How ridiculous. I understand if moving to a property you can service and I chose not to take you then different. But because YOU don’t service a property I am moving to, I am the one penalised financially by your company for YOUR inability to provide a service. Terrible service.
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mccrispy
(@CrispyHawk) reported
@virginmedia Why? Have you changed your support operation so that the staff are motivated by customer outcome rather than by case closure rates?
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Maximo Beerbelli
(@tb285) reported
@virginmedia @darrancooper83 This is an issue that many people seem to have reported last night as well. It's an issue across BT Sport content (channels 1, 2 and 3) although bizarrely BT ESPN is working which suggests there is a fault at your end rather than BT
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julie mackay
(@juliemac661) reported
@virginmedia Sorry I’m paying a fortune for rubbish service no customer contact via phone 😡😡