Virgin Media Outage Report in Wilsden, Bradford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wilsden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilsden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wilsden, Bradford, England
The most recent Virgin Media outage reports came from the following cities: Batley, Halifax, Leeds, Huddersfield, Bradford, Cleckheaton, Dewsbury, Ossett, Heckmondwike, Sowerby Bridge, Littleborough and Yeadon.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wilsden, England
Latest outage, problems and issue reports in Wilsden and nearby locations:
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia Mobile connects no problem.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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James
(@Jamesashton20) reported
from
Leeds, England
@kylemallory8 @virginmedia You know what’ll really make you laugh..... Private accounts can’t be seen publicly by anyone who doesn’t follow them.... so your WiFi problem is going to go on forever more.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
Finally got through to @virginmedia to cancel. Apparently it takes longer than normal as theyve just put prices up. Oh and day 7 of no broadband but dont worry it SHOULD be back on by 17th Sep. Role on october with @SkyUK
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aaron hare
(@aaronTheHare) reported
from
Wibsey, England
Virgin media WiFi never fails to make me lose the will to live
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia Shows as ‘No Known Issues’. But there is! We asked for an engineer to call but were told it’s a known problem in the area and would be fixed as soon as possible. No date given. Promised updates that have never materialised. It’s beyond bad customer service.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Gareth Smith
(@Gstraitz) reported
from
Leeds, England
@virginmedia how can I try get a refund for a box office purchase that I can't find and watch it's th aew all out show I've paid for it and spent 1hr trying to find it and cannot watch also one of your customer service team hung up on me trying to resolve this
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness we have been without broadband since Aug 24th with no acceptable explanation! No response to our emails nor updates via txt as promised! Hardly good customer service. #terriblecustomerservice #wasteofmoney #poorserviceprovider #disgruntledcustomer
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia hi I've tried for over a week now to contact on the phone. Since changing to Virginmedia my Amazon Alexa wont work keeps saying broadband not set up purple light going on and off please help I've wasted so much time trying to contact I'm not happy with service at all
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Scotty Bell
(@ScottybooSb) reported
from
Leeds, England
@virginmedia takes yer money Doesnt provide a reliable service and thinks its acceptable to leave customers without the service they are paying for for 25 days...and still takes money from the bank
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@Virgin_Victoria @virginmedia Thank you. They’re fully aware but are doing absolutely nothing to sort the problem. We haven’t had any broadband since the 24th of August! As a business it’s near impossible to operate with broadband these days. It’s so frustrating.
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Steve Clayson
(@steveclayson) reported
from
Leeds, England
@virginmedia at what point can i cancel without being penalised since you cannot offer the service i subscribe to
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paul cottrell
(@paulcottrell41) reported
from
Mirfield, England
@virginmedia I've tried rebooting router. You have to select alexa in wifi settings and that's when it says your internet may not be connected. My mobile no problem.
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Laura Johns
(@LauraEJohns) reported
from
Leeds, England
@virginmedia Absolutely disgusting service today. Hubby spent 58 minutes on hold to 150 trying to reduce our bundle. Passed from pillar to post, no one could sort it. Given up now!
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
And still no contact from @vmbusiness! Regardless of numerous direct messages. This is beyond bad customer service! Fix our service and fix immediately! @BBCLookNorth @itvcalendar @WhichUK
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Roland Rat
(@johnr_jo) reported
from
Leeds, England
@virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alper Ahmet
(@alper1990) reported
@virginmedia So the Virgin media support on the phone saying there is a known issue between Apple and Virgin is a lie? The issue is on my SIM. Another sim works in the same phone with the same Apple ID. How can that be Apples issue.
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Saran
(@__Saran__) reported
@Johnnyplanted @virginmedia Switch provider. Don't buy the nonsense about only being able to cancel on the phone to someone on their cancellations team. An email is sufficient.
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Iain Glen
(@glen1873) reported
@virginmedia Yes. And ive been passed to FOUR different people. GIVEN FOUR different pieces of advice. Only way forward is complaint to Ofcom and head back to Sky where if they need information from you then they get in touch!
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Andrew Grove
(@henry_1664) reported
@virginmedia I raised first complaint 17/1/21 which since been informed that has been closed despite me calling to keep it open on approx 6/2/21 then I have raised subsequent complaints on 12/2/21 and 2 further complaints on 02/03/21 due to lack of action to deal with the issue.
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Harrison P
(@HarrisonJP89) reported
@virginmedia you are the worst company on the planet. Today I've spent over 3 hours on the phone speaking to 13 different people none of whom have any accountability this is all for compensation that was due to be sent to me in the form of a cheque 5 months ago. I could cry.
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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Keiron 💙
(@KeironJon) reported
Virgin media wifi going down is NOT what I need the day before an exam 😫😫😫 please fix it
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Craig Gilligan #LTID
(@CraigGilligan83) reported
@virginmedia My neighbours WiFi keeps going down and they need it for work purposes they have had an engineer out or contact them and the reason why they are saying it is down is because of an Apple Watch which I find very funny when everything is connected to our WiFi
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The Dandy Highwayman
(@GitGudDandy) reported
@virginmedia I can't even cancel my mobile phone contract without phoning you. Which I can't do from my phone as my phone service isn't working. I am seriously distressed right now and if I make another phone call I'm likely to shout at someone who doesn't deserve it. LET. ME. LEAVE.
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Akceb Noinnam
(@AkcebN) reported
@virginmedia Thanks for this but in order to use that webform I need to be a customer and have a account number, which I am not. Do you have an email address which I could use? Thank you