Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 03/04/2026 00:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Fulham, Hammersmith, Islington, Croydon, Southwark, City of London, Barking, City of Westminster, Tower Hamlets, Paddington, Newham, Redhill, Mitcham and Welling.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomFulham Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • sue_horbury Sue Horbury (@sue_horbury) reported from Bexleyheath, England

    @virginmedia There were issues yesterday but we have been having problems for months and no one ever responds. I don’t believe you are sorry otherwise you would improve your customer service

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued

  • Pumpkin25 Anike (@Pumpkin25) reported from Bexleyheath, England

    @virginmedia @eta1874 Mine is down too and I’m working. Tv and internet just stopped!

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia What is their typical response time? Are you answering phone lines at the moment either? If you did I wouldn’t need to do this but I can’t get any help.

  • ItaloMurdoch J Murdoch-Smith (@ItaloMurdoch) reported from Camden Town, England

    @virginmedia hi - have had a lot internet outages this week (in Camden), currently about 3/4 a day for half hour at a time with huge impact on working from home - please advise what's causing this issue?

  • Pumpkin25 Anike (@Pumpkin25) reported from Bexleyheath, England

    @virginmedia still waiting for the internet to return in Sidcup! Do you know what the problem is and how long it’s likely to take to resolve as I am working from home and currently cannot do any work?!

  • jackbremer Jack "interrobang" Bremer‽ (@jackbremer) reported from Wandsworth, England

    Spoke to fantastic @virginmedia tech support agent today, Michal in Cardiff, all sorted, then account management dept gave me a super deal.

  • Jay_Hul J (@Jay_Hul) reported from Crayford, England

    @virginmedia I have to say I’m completely done with your service. I have 6 months left, but I’ve had to purchase a BT package in order to WFH. The constant up/down of your network since lockdown has become a joke and I just want rid. #virginmediadown

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia Thanks for the reply. The last time I had the same problem i messaged the same number and it took days to get a response. Not really helpful. Can you actually help specific accounts here? I’d prefer that.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @randomranger @virginmedia @virginmedia is anyone able to help? Internet cutting out constantly again today. The problem is not fixed. Can’t get through to our customer service lines.

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia any idea when the upgrade (that you didnt pre warn sbout) in the da15 area will be completed please? Your automated message said 16.00 but still no service. I've lost half a days work!

  • NessTownsend Ness Townsend (@NessTownsend) reported from Bromley, England

    @virginmedia trying to get hold of your call centre but it says you’re shut. Our internet is down which has major implications for my work and foster kids’ homework. What’s going on??? #fuming

  • CultMediaLtd CultMediaCollective (@CultMediaLtd) reported from Eltham, England

    @virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?

  • davidclark1966 David Clark (@davidclark1966) reported from Sutton at Hone, England

    @VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?

  • CultMediaLtd CultMediaCollective (@CultMediaLtd) reported from Eltham, England

    @virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @randomranger @virginmedia The last six months it’s been on off on off on off. A few multiple day outages but mostly shorting all over the place. I pay for 200. Often 3,4,5. Upload speed never more than 29 which makes video calls unviable. The customer service just doesn’t care.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    Atrocious service yet again from @virginmedia what’s wrong with you? You claim there’s nothing wrong yet your internet fails to work all afternoon in SW London. Refund please.

  • NowHearThisUK Now Hear This (@NowHearThisUK) reported from Camden Town, England

    @virginmedia Intermittent but at worst was up to 5 times daily

  • NessTownsend Ness Townsend (@NessTownsend) reported from Bromley, England

    @virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡

  • afcamachos André Camacho (@afcamachos) reported from Camden Town, England

    @virginmedia absolutely unacceptable what has been happening for the past 4 days in the North West London area. In times where so many people DEPEND on having a decent broadband to work from home, your service has been appalling. Customer service non existent it seems as well...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveRo67597269 Steve Roberts (@SteveRo67597269) reported

    Is there an alternative to @virginmedia I supposedly have high fast broadband, 300+mbps whatever but always down, I live in a good area but still always down. Any suggestions to alternatives to #virginmedia?

  • Julian_S96 Julian (@Julian_S96) reported

    @psytcp @virginmedia What service are you on? I'm on VM100 package and Pay £37.50/mo (price hike from £33 due to "troubles")

  • ZreenMansha Zreen Mansha (@ZreenMansha) reported

    @vmbusiness @O2 It’s actually pretty awful. As a business, I am regretting choosing you guys and the 5G. Service blackouts are totally unacceptable.

  • CarlosM9B Carlos J. (@CarlosM9B) reported

    @virginmedia Hi. Why is your internet down in my area? I pay the most expensive internet and expect high standard. I’m working remotely and this is disgraceful on your behalf.

  • sukhdevKandhola Sukhdev Kandhola (@sukhdevKandhola) reported

    @virginmedia Internet is down in East Greenwich, London. Please fix asap

  • psytcp psytcp (@psytcp) reported

    @Steoph @virginmedia With these crafty schemes is how people like richard branson got rich, even though he doesn't own VM anymore. VM want and are different to other providers, they are the most expensive, rude and with worst reliability than ADSL in a village 20 years ago.

  • JaJaTonii Toni (@JaJaTonii) reported

    @virginmedia how long is the internet going to be down for in SE1 area

  • Julian_S96 Julian (@Julian_S96) reported

    Hi @virginmedia please help. There is an Internet outage in my area and I need to submit a report today.

  • kathryncorlett Kathryn Corlett (@kathryncorlett) reported

    Day two of @virginmedia BB being down, twas curiously been briefly fixed this morn. Hope I have some data left by the end of the day. You know we are wfh right?

  • jaf_stream Jaf (@jaf_stream) reported

    @virginmedia hi, looks like there is no service in SE1, even though your website/service checker says ‘no known issues’