Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 02/23/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, Croydon, Beckenham, Merton, City of Westminster, Paddington, Newham, Stratford, City of London, Barking, Bexleyheath, Islington and Sutton.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia I don’t mind speaking to technical support and them trying to troubleshoot, but what I absolutely hated was being told contrasting information by all the different staff members in VM

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia @VirginVoyages Beware they Virgin operate and tell you one thing when you call customer services you may end up on on a 2 week cruise on the Woolwich ferry

  • djsantero Santero, human ambassador to ducks (@djsantero) reported from Camberwell, England

    @arunsbasra @virginmedia Fuuuuuuck, that's terrible. I just signed up for Virgin yesterday too... 😬

  • SourdoughCycle The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️‍🌈 (@SourdoughCycle) reported from Wandsworth, England

    @virginmedia No sorry - telematics should help you out

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    @virginmedia So you can't help me either! What's the point! Another @virginmedia #fail

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    A question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere

  • lovetosleepy Maria Marchant, MBACP (@lovetosleepy) reported from Bromley, England

    @virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia more than 12 hours without service today. Are there any updates for NW3?

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.

  • jemmacrow Jemma Crow (@jemmacrow) reported from Poplar, England

    How is @virginmedia internet so bad?! It NEVER works…

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia YOU USELESS #***** two years of problems, of no shows after no show, today was to be the day it was all sorted yet you manage to ***** up a simple install job. You confirmed to me what was to be installed yet the engineer wasn’t told! #fuckwits

  • Gavarnos Gav Mac  (@Gavarnos) reported from Croydon, England

    @PaulbernalUK @virginmedia I had multiple dramas with mine last year/18 months while they were doing the network upgrades, having to resort to 4G. Annoying. Once all the pain is done & you get gigabit broadband using your own router/mesh system & the superhub as just a modem it’s staggeringly good.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

  • LouiseHatch1 Louise Hatch 🦋 (@LouiseHatch1) reported from London, England

    Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss

  • SourdoughCycle The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️‍🌈 (@SourdoughCycle) reported from Wandsworth, England

    @virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TeganDean5 Tegan Types (@TeganDean5) reported

    @virginmedia @virginmedia my wifi has been down in the EH7 area since Tuesday afternoon. This has impacted my work as we work from home and I’ve had no update on this. The repair date kept on being moved and the last one was 10:05am this morning. Can this be updated asap?

  • SoberjoWinifred JoJo (@SoberjoWinifred) reported

    @virginmedia Attempting to. Keep.getting this text. Hi, there was an issue with transferring your mobile number to Virgin Mobile, the current network chosen was incorrect. Please port again. With a link that doesn't work.

  • dmckatana David Caulfield He/Him 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@dmckatana) reported

    @virginmedia Rebooted the handset many times to try and get a different tower. Still not working both indoors and outdoors.

  • don_ants Anthony P (@don_ants) reported

    @virginmedia is it strategy to keep cutting off the call when someone wants to cancel a service. Four calls made and four times I’ve been cut off. Awful service.

  • fieldawg David Fielding (@fieldawg) reported

    .@virginmedia I’ve tried to cancel my subscription three times now. Raised a complaint to cancel it, which you stated has been complete, and then you still take out money and charge a late payment fee. What’s going on?

  • MillwallDolbs4 Dolbs (@MillwallDolbs4) reported

    @virginmedia No nothing, absolutely awful, horrendous customer service and guess what, you're also wasting my time cos you supposedly can't help either!!!

  • Geoffb85 Geoff Baldock (@Geoffb85) reported

    @virginmedia having WiFi connectivity problems in RG4 - any idea of resolution?

  • daniellewis152 Daniel (@daniellewis152) reported

    @VirginMediaIE I was told yesterday when I rang up to cancel, that Virgin Media 240mb plan would be quicker than 500mb through eir/sky/Vodafone etc. How does that work?

  • ttpauthor Dr John Matlin (@ttpauthor) reported

    @virginmedia Still sorry. I am now told 12th June before I get tv. I shall want substantial compensation. Why on earth would I or any other customer stay with Virgin. Ten days to not fix a problem. Pathetic.

  • Canarymummy Sarah Clark🌹🏴󠁧󠁢󠁥󠁮󠁧󠁿🏉 (@Canarymummy) reported

    @virginmedia I didn't agree to take an additional contract as the virgin media account is in my husbands name. I also didn't raise a complaint as I didn't feel it necessary at the time.