Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Paddington, Redhill, City of London, Hammersmith, Bromley, Southwark, City of Westminster, Newham, Bexleyheath, Camden Town, Mitcham, Epsom and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Paddington |
||
| Redhill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia What I want is all the orders cancelled and your engineer out here this week and put right what he did wrong because otherwise you will have serious issues with our property managers of our complex
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jordan
(@wharfyoung) reported
from
Poplar, England
When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I’ve tried to call but just get automated, I’ve tried livechat but they say I can’t order a booster through that service. What am I mean to do? I just want a lead time on the booster. Why can nobody give me that?
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Rampopo
(@Rampopo) reported
from
Stratford, England
Hello @virginmedia no service at all, whole of our street in E15
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jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia The SAR apparently should take up to 30 days by which point it will have been 8 weeks since original complaint with no response from VM meaning I can go to CISAS with all evidence needed.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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Stephen
(@pennacksplace) reported
from
Camberwell, England
Holy **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.
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jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Okay well I’m currently on hold to speak to a manager in customer care on the phone and have been for nearly an hour so if you’re able to get speed that up it would be much appreciated.
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia Like I said, I have tried to call but just get an automated service that directs me to the website
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jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Oh they just hung up on me after being on hold for over an hour. If virgin media genuinely think I’m going to pay this bill after the level of service I’ve received they absolutely have another thing coming.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
@davebish @virginmedia Singularly the most sanctifying dynamic in my life over past year... endlessly broken zoom calls, or burning though mobile data... feeling your pain!
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jordan
(@wharfyoung) reported
from
Poplar, England
@joelycett I need your complaining skills, virgin media are trying to charge me £230 for an account that they cancelled. no one seems to be able to help me on the phone, have spent over 8 hours on the phone in the last month and keep getting hung up on pls help
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
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jordan
(@wharfyoung) reported
from
Poplar, England
So @virginmedia have just told me that a complaint I made over a month ago was actually never going to go anywhere and was only with the person I made the complaint to. I’ve just wasted a month on a complaint that was never going to get resolved. They wonder why ppl hate them
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I need to order a booster ASAP! The ‘100MB’ WiFi i apparently have doesn’t even reach my office upstairs. No surprises when I go to order one online there’s a waiting list...how long am I likely to wait? Surely if all your customers need a booster, there’s an issue??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chloè
(@CHLOE_SMITH_19) reported
@virginmedia day two of my internet being down. I have checked the area status, all fine. And have checked my hub, no changes. Can someone please help
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Ankita Lohan
(@AnkitaLohan) reported
@virginmedia Tried to call customer service for disconnecting my services. The call dropped after 15-20 mins & no one call me back even after requesting. Really disappointed with the customer service.
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TOM WILDE
(@TomW83mcfc) reported
from
Manchester, England
@virginmedia Did all that check my service out
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Elasticpants
(@Thebeardedbald1) reported
@virginmedia hi, I had a phone call a few weeks ago saying that I needed my TiVo box updated but I had awful signal and couldn’t hear half of what the lady on the phone was saying. She said that I would get a call back but I haven’t yet! Is there a number I can call to sort this
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Shmuel
(@Shmuelzers) reported
Virgin media is hands down the worst internet provider
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RUNDMC
(@drkcmpbll) reported
@virginmedia My area has had no connection since Thursday morning due to a cab being hit by a bus. Your teams are not working 24hrs to get service back to the area. No TV or Broadband. Can’t say it feels like your teams are working tirelessly to reconnect these families.
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Sarah Louise Robinson
(@slrtheauthoress) reported
@virginmedia is a joke. Constantly getting intermittent signal problems even now I’ve “supercharged” with Volt. Having to pay loads to use O2 phone data instead and no emergency support available! 😤
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Prezz Uk
(@PrezzUk) reported
@virginmedia @rhomany Just found out iam paying 42 quid for 100mb speed and others are paying 41 for 500mb, wtf!!
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nathh MUFC
(@Nathh_MiniMitch) reported
@cazwest1982 @virginmedia I have the same problem. B45, website says down until 4pm tomorrow :)
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Newport's Metal Night
(@themadhatter761) reported
@virginmedia Yes sure. Please inbox me and I will send the address to you no problem