Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Welling, Bromley, Poplar, City of Westminster, Orpington, Caterham, Tower Hamlets, Lewisham, Mitcham, Merton, Godstone, Sutton, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	3 hours ago
Southwark	Internet	3 hours ago
Welling	Internet	9 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago
Bromley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  anne hill (@gorgeousuk) reported 1 minute ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Philip 🦅 (@Phil_Swallow) reported 2 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  JamesLee85 (@jameslee_1985) reported 7 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Nick Tippett (@nicktippett) reported 8 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 9 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Baltazarka (@MiaZagica) reported 15 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Ranjan Mallya (@RanjanMallya) reported 17 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Jack Robinson (@JackEORobinson) reported 19 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Beth (@bethcanadian) reported 23 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Befitat50 (@befitat50) reported 25 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Tinders (@safctinders) reported 28 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  A voice only (@Avoiceonly2) reported 37 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Mrs R (@KateRenton) reported 37 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Mark (@markrhorney) reported 38 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Befitat50 (@befitat50) reported 45 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Simon Groutage (@myball123) reported 47 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  JJ Hazan (@HazanJJ) reported 50 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Mike Fuller (@ninepine) reported 50 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Philip 🦅 (@Phil_Swallow) reported 57 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Michael James Weaver (@Weaverfooty14) reported 60 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matty Smithy♿️🇬🇧🇪🇺 (@Matt247821) reported 7 minutes ago

  @Jenny_1884 It’s pants, not as good as fibre and expensive as you have to purchase the equipment. The latency sucks. Alright for basic browsing but not gaming or high quality streaming. Virgin media is cheaper and faster

• 
  Tiz (@Tiz1132667) reported 7 minutes ago

  @virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!

• 
  chris (@taylorlad2) reported 9 minutes ago

  @virginmedia 2 internet outage in 2 weeks are you joking me 😡

• 
  Jo Broughton (@BroughtonJo) reported 10 minutes ago

  @virginmedia No WiFi since Wednesday, apparently Engineers are ‘working hard to resolve the issue’ except having driven the entire area…no Engineers working anywhere? just want an honest answer to what’s going on and when it’s going to be fixed

• 
  M U (@Shef1212) reported 13 minutes ago

  @virginmedia no internet, but I need to wait 5 days for engineer! You say you invest millions and increase prices. Been with you since 2010. Why is it so difficult to log a complaint on the phone too? Shocking & ridiculous service. My contract is due in 2 months.

• 
  DonegalDúnedain 🇮🇪 (@DonegalDunedain) reported 14 minutes ago

  @moefitzpatrick I was expecting less support tbh, but the anomaly that is FFG 90 year old voters whose only source of info is Virgin Media and RTÉ will always upset perceived public opinion.

• 
  Sharon Hall (@sharonmariahall) reported 17 minutes ago

  @virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response

• 
  Ben Eaton (@BenEato46743114) reported 20 minutes ago

  @virginmedia Just cancelled my broadband because you want £33 for m350 but new customers get m500 for £24 how does that work been with you for nearly ten years but a new customer gets a better deal 👍.

• 
  Riggers (@dononerigby) reported 22 minutes ago

  @virginmedia truly awful customer service stay on hold for an hour then get cut off I pay for services and then don't get them and then you can't get hold of them

• 
  Waggy Mama (@WaggyMama) reported 23 minutes ago

  @footballontnt is there an issue with streaming of Porto v NFFC? Quality on Virgin TV is awful @virginmedia