Virgin Media Outage Report in West Wickham, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near West Wickham, England
The most recent Virgin Media outage reports came from the following cities: London, Tadworth, Redhill, Croydon, Barking, City of Westminster, Newham, Hammersmith, Southwark, Westminster Abbey, Camden Town, Caterham, Islington, Paddington, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 23 minutes ago |
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Wi-fi | 42 minutes ago |
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Total Blackout | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 2 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
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Michael Moorby 👑 (@MMOORBYx) reported from Bromley, England@jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.
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Hanieh Vidmar (@haniehvidmar) reported from Paddington, England@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
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MoMo (@ImaginaryCard) reported from Hammersmith, England@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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Mona Lisa Saperstein (@xfindingxemox) reported from Wandsworth, EnglandUK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service
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Rupert Martin (@Martinibar_88) reported from Merton, England@virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!
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Vegan join the PCS Union (@Veganforever67) reported from London, England@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Paul Griffiths (@PaulG_Lon) reported from Wandsworth, England@DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.
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the world's most copied Edward Moore (@edshots) reported from Bromley, England@virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.
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Vegan join the PCS Union (@Veganforever67) reported from London, England@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
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Lloyd Child (@islingtonlloyd) reported from City of London, England@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
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Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Marco Limido (@flyinglimmar) reported from Merton, England@virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.
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Rupert Martin (@Martinibar_88) reported from Merton, England@virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!
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Geoff Low (@iamnotthelotus) reported from Redhill, EnglandUsual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....
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Everest, Sam (@MrCADwiz) reported from Bromley, England@virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?
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Rupert Martin (@Martinibar_88) reported from Merton, England@virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer
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Pippa Moss (@PIPPAaM) reported from London, England@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
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AK (@KnowlesyCPFC) reported from Croydon, England@virginmedia your internet service has been atrocious in the CR8 area today. Any particular reason why?
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the world's most copied Edward Moore (@edshots) reported from Croydon, England@virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Gillmore (@HarryGillmore) reported from London, EnglandBastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Adrian Weckler (@adrianweckler) reported from Dublin City, LeinsterThere goes Virgin Media again. There’s a problem.
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soph (@imsophieeee) reported from Birkenhead, EnglandRight, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭
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Kathryn Daniels (@kathryn_daniels) reported from Warwickshire, England@GillsKent30 @virginmedia Bloody charming! Comes to something when their homepage is down too
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Tim Lyth (@the_eporter) reported from Ellesmere Port, EnglandNo Internet. Hope @virginmedia fix whatever the fault is soon
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Junior Giles ️ (@GilesJugiles) reported from Cheadle Hulme, England@virginmedia You’ve let me down more than Karry Kane not squaring it to Sterling nearly 2 years ago :/
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Amo Sira (@amo_singh) reported from Reading, England@virginmedia sort ya shit out! Mans trying to chill!
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Anthony Maxwell (@WellMax81) reported from Sale, EnglandVirgin media is current up and down like a ***** drawers. I feel I just can’t commit to anything that requires an internet connection this evening
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JC 29 (@jayjay6747) reported from Dún Laoghaire-Rathdown, LeinsterHello #virginmedia please fix the wifi plz tks