Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Bexleyheath, Bromley, Mitcham, Orpington, City of Westminster, Poplar, Beckenham, Welling, Caterham, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
Croydon	Wi-fi	8 hours ago
Southwark	Internet	9 hours ago
Bexleyheath	TV	12 hours ago
Croydon	Wi-fi	16 hours ago
Bexleyheath	TV	20 hours ago
Croydon	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Philippa Rooke (@Flipringer) reported 3 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Baz, Wacky worm! (@mobiusb2) reported 3 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 4 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Befitat50 (@befitat50) reported 6 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  mark (@PieFaceMark) reported 7 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Philip 🦅 (@Phil_Swallow) reported 7 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  traymca 💙 (@traymca) reported 10 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Khaled Miah (@Khaled_Miah1) reported 15 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 15 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  JJ Hazan (@HazanJJ) reported 16 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Befitat50 (@befitat50) reported 21 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Tony Kinson (@mrkinski) reported 25 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  Jane Common (@JaneCommon) reported 27 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Philip 🦅 (@Phil_Swallow) reported 28 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Ranjan Mallya (@RanjanMallya) reported 29 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 33 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  travelling Adam (@TravellingAdam) reported 34 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Alex (@ameehan71) reported 55 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Mitzy (@mihaialaci) reported 56 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Tinders (@safctinders) reported 57 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  flipper (@flipper865) reported 59 seconds ago

  @virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel

• 
  Chris (@COOPSthereitis4) reported 1 minute ago

  @geordiechris48 @virginmedia Yeah I saw that, be ****** if id be paying anything extra. Takes the piss how slow they are to sort stuff too.

• 
  Dawn Rose (@drosey) reported 3 minutes ago

  @virginmedia Signed up for updates on the TV outage (into 2nd day now). Absolutely ZERO emails..not even one! Hope there's plenty of compensation for loss of service

• 
  Richard (@RHawkins05) reported 5 minutes ago

  @virginmedia how do I claim compensation for no TV service now for 2 Days??????

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 5 minutes ago

  @virginmedia When is this likely to be? I have stuck on the welcome page for over 24hrs. This is not acceptable and no information being shared on what the problem is and when service is likely to be resumed. Very poor

• 
  Bob (@Trebor0501) reported 7 minutes ago

  @virginmedia Pixelling now fixed but not watch from start of prog. Shouldn’t you put out a list of the issues fixed/still to be fixed.

• 
  Michael Cuddington (@cuddy271) reported 14 minutes ago

  All we are getting on our tv is a scrambled picture @virginmedia are no longer the people you can rely on, they have become far too expensive , their customer service is non exsistent and people are going elsewhere.

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 14 minutes ago

  @virginmedia We’ll work this one out 1/ New Box wouldn’t record or delete Just said Unable to delete try again later Engineer visit appeared to solve the problem . When e He had gone box Didn’t record or delete again

• 
  Eloi Berquin (@eloib2001) reported 15 minutes ago

  @virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???

• 
  F (@eelsupinsideye) reported 16 minutes ago

  @virginmedia No TV signal for my dad's area since early yesterday, WiFi that cuts out multiple times a day in my home. Thank goodness your billing department isn't down though! Absolutely no issues taking over 100 quid from my dad's bank this morning for a service he isn't getting.