Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Orpington, Southwark, Croydon, City of Westminster, Poplar, Bromley, Mitcham, Bexleyheath, Beckenham, Welling, Caterham, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
Orpington	Internet	28 minutes ago
Southwark	Internet	12 hours ago
Southwark	Internet	1 day ago
Croydon	Internet	1 day ago
Croydon	Total Blackout	2 days ago
Croydon	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Khaled Miah (@Khaled_Miah1) reported 2 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 5 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 11 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Mitzy (@mihaialaci) reported 14 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Tinders (@safctinders) reported 14 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 17 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Joana (@JoanaLoGomes) reported 18 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  JJ Hazan (@HazanJJ) reported 22 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Claire Champion (@Champion3Claire) reported 24 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Declan Higgins ☘ (@declan1968) reported 30 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Mike Fuller (@ninepine) reported 31 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  R. Aaron (@aaronuart) reported 32 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Mamba 〽️🦋 (@imbranzo) reported 35 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Mike Fuller (@ninepine) reported 36 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Philip 🦅 (@Phil_Swallow) reported 37 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 50 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  DJ MRT (@DJMRT) reported 53 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  Mike Fuller (@ninepine) reported 54 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Baz, Wacky worm! (@mobiusb2) reported 57 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 58 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MrsChambo (@ChamboMrs) reported 5 minutes ago

  @virginmedia why am I having so many problems trying to negotiate a contract? 2 days, 3 agents, 4 different prices but none can go through? What’s going on?

• 
  Dr. Steve 🏳️‍🌈🪴🐟 (@Binky_2301) reported 5 minutes ago

  @virginmedia Supervisor was eventually helpful and issue is solved.

• 
  Matthew White (@mrmrwhite86) reported 7 minutes ago

  @virginmedia is your WiFi down completely. Tried to get through multiple times but no answer?

• 
  Karen’s Tweets (@LorryLocket) reported 11 minutes ago

  @virginmedia I can’t access my emails despite re-entering my credentials help please!

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 11 minutes ago

  @virginmedia hi virgin now a other problem since my Internet went down when I reported it the advisor said they should put 15 pound credit on my bill hasn't happen as it was down for that long.

• 
  Shan📺🎭🎬 (@shanssoaps) reported 14 minutes ago

  Anyone else’s #virginmedia internet down?

• 
  Simon Gallagher (@SiGallagher) reported 14 minutes ago

  @virginmedia What's the issue with the app and website log ins? It's not working, not showing an error message other than "server_error" in the URL, and I see no status update from you?

• 
  Lorna the Sloven (@Duffycaramole) reported 20 minutes ago

  @BarbaraQCrow @virginmedia That's good to hear. When they bought out my aunt's provider, they were bloody awful to deal with.

• 
  Jamie Daltry (@JamieDaltry) reported 22 minutes ago

  @O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.

• 
  Josh (@6HLJ_) reported 27 minutes ago

  Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo