Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Bromley, Mitcham, Southwark, Croydon, Bexleyheath, Orpington, City of Westminster, Poplar, Beckenham, Welling, Caterham, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
Bromley	TV	3 hours ago
Mitcham	TV	9 hours ago
Southwark	TV	9 hours ago
Croydon	TV	9 hours ago
Croydon	TV	9 hours ago
Croydon	TV	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 6 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Mike Fuller (@ninepine) reported 9 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Kwame Gyamfi (@Kwame916) reported 12 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Raynes Park Lib Dems (@RPLibDems) reported 13 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Claire Champion (@Champion3Claire) reported 14 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 14 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Mrs R (@KateRenton) reported 15 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 19 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Philip 🦅 (@Phil_Swallow) reported 24 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Alex (@ameehan71) reported 25 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Tinders (@safctinders) reported 26 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Nick Tippett (@nicktippett) reported 30 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  JamesLee85 (@jameslee_1985) reported 31 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Philip 🦅 (@Phil_Swallow) reported 32 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Michael James Weaver (@Weaverfooty14) reported 34 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Jane Common (@JaneCommon) reported 43 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  A voice only (@Avoiceonly2) reported 48 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  mark (@PieFaceMark) reported 50 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Baltazarka (@MiaZagica) reported 57 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Tim Hyson (@timhyson) reported 58 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommy71 (@Tommyboyle_71) reported 10 minutes ago

  @virginmedia The pixelated picture is just like what happens on a satellite , could it be a satellite issue Virgin ? Ln5 post code

• 
  Shorty (@ClassicSoulDJ) reported 11 minutes ago

  Instead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad

• 
  RPR (@Jimmusic801) reported 12 minutes ago

  @virginmedia @5IMON_ Very poor service overall from @virginmedia Problem with my account as I believe I’m being overcharged… £119 for a deteriorating service…

• 
  Robert Grace (@Beastial_Maggot) reported 13 minutes ago

  Hey @virginmedia we’re not getting a proper signal through our box today the picture is just a series of lines and destortion.Please help !

• 
  Paul (@Santaxmas) reported 13 minutes ago

  @virginmedia Is tv still down?

• 
  Peter mcclurg (@peter_mcclurg) reported 15 minutes ago

  @status_is_down Yes, no TV services in North Lanarkshire for 7 hours or so. This is an opportunity for the Mumbai scammers to contact VM customers moaning online and they pretend to be Virgin media. Be careful folks it's happened to me a few times. Never reply to unsolicited messages.

• 
  Ahmed Mohamed (@Medzy1506) reported 17 minutes ago

  @virginmedia Been down since approx 9am this morning and still not resolved.

• 
  Kashmira Irani (@haircut52) reported 18 minutes ago

  @virginmedia your customer service is atrocious. Tried to get an engineer visit as not getting barely any channels. On the phone now for 30 minutes This problem has happened before . Only an engineer can fix this. HELP

• 
  Michael Wisbach (@iron_cereal) reported 19 minutes ago

  @docrussjackson @virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!

• 
  Karrie (@KarrieboKarrie) reported 20 minutes ago

  @virginmedia The amount of money you charge with 0 customer service when things go wrong. Account non existent when I try to log in. No one answering phone.