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Virgin Media outages and service status in West Wickham, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around West Wickham, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 4, 11:41 PM GMT+1.
  • 69% Internet (69%)
  • 14% Wi-fi (14%)
  • 9% Total Blackout (9%)
  • 4% TV (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Purley, Bromley, City of Westminster, Croydon, Orpington, Caterham, Bexleyheath, Poplar, Mitcham, Carshalton, Sutton, and Welling.

CityProblem TypeReport Time
Southwark Internet 4 hours ago
Purley Internet 8 hours ago
Bromley Internet 10 hours ago
Bromley Wi-fi 2 days ago
City of Westminster Total Blackout 3 days ago
Croydon Total Blackout 3 days ago

Nearby cities with recent reports

Southwark

5 recent signals

4 hours ago
City of Westminster

5 recent signals

3 days ago
Croydon

4 recent signals

3 days ago
Bromley

3 recent signals

10 hours ago
Purley

2 recent signals

8 hours ago

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

  • timhyson
    Tim Hyson (@timhyson) reported from Bromley, England

    @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

  • DazzlingHamster
    Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

  • fdoug23
    Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, England

    Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

  • JackEORobinson
    Jack Robinson (@JackEORobinson) reported from Wandsworth, England

    Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • Flipringer
    Philippa Rooke (@Flipringer) reported from Bromley, England

    @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Virgin Media should change their name to Virgin Media Outage

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

  • Nigelellway
    Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • DogAteMyWookie
    Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, England

    Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

  • MitchM77
    Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England

    @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SonnyGeorgeGB
    Sonny George (@SonnyGeorgeGB) reported

    @WeAreOpenreach So now another week goes by where my tenant has no broadband. I’ve also had the same issue with another flat in own in the same block where the engineer unplugged the line to that one and plugged into another. It’s constant, fix the issues otherwise I’ll move to @virginmedia

  • WindKar148977
    Jackson Steele (@WindKar148977) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • KarenF55078163
    KarenF (@KarenF55078163) reported

    @virginmedia Virginmedia broadband and other services are, once again, down in the postcode NW1 9TY (from 10.00 this morning). This is the third time in two weeks. According to their updates, the estimated repair time is 8 July at 15.07 !

  • Deanobagio
    𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported

    @virginmedia I have DMd you as my net is down yet again. Apparenrly ypuve fixed the problem about 5 times over the past 3 weeks. Im so pissed off

  • CLAAccess
    Claire Wright (@CLAAccess) reported

    @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!

  • aomimikuga26872
    Waliam Doe (@aomimikuga26872) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • bushmills7d
    Paul Williams (@bushmills7d) reported

    @virginmedia great service again. Second time today we’ve had no service , that’s the third time this week. If We hadn’t renewed our subscription with you we would cancel

  • mrsluc
    Sandra Robinson (@mrsluc) reported

    @YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.

  • JordanPsych_
    Jordan (@JordanPsych_) reported

    @virginmedia thanks for the high pings the last 3 months with no fix. Absolutely pointless playing any fps on your dogshit internet

  • SuarezP_Fantome
    Michael (@SuarezP_Fantome) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies