Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Bromley, Thornton Heath, Southwark, Purley, Croydon, Poplar, Coulsdon, City of Westminster, Bexley, Sutton, Mitcham, Caterham, Orpington, Bexleyheath, and Carshalton.

City	Problem Type	Report Time
Bromley	Internet	14 hours ago
Thornton Heath	Total Blackout	1 day ago
Southwark	Internet	1 day ago
Southwark	Internet	1 day ago
Purley	Internet	2 days ago
Bromley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Tinders (@safctinders) reported 33 seconds ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Baz, Wacky worm! (@mobiusb2) reported 3 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Catt Hurman (@catt_hurman) reported 4 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 4 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  anne hill (@gorgeousuk) reported 6 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  JJ Hazan (@HazanJJ) reported 10 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  William (@willbassoumba) reported 11 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  A voice only (@Avoiceonly2) reported 11 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  R. Aaron (@aaronuart) reported 12 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Mrs R (@KateRenton) reported 14 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Alex (@ameehan71) reported 14 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 17 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Baltazarka (@MiaZagica) reported 25 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Mike Fuller (@ninepine) reported 27 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 36 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 47 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Alex (@ameehan71) reported 48 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Nada Tharanee (@ntharanee) reported 52 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Nigel Ellway (@Nigelellway) reported 52 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  travelling Adam (@TravellingAdam) reported 58 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tracey johnson (@traceyjohnson44) reported 2 minutes ago

  @virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.

• 
  Gamer75𝕏 (@Oldy7519) reported 4 minutes ago

  @virginmedia Fix the ******* red button for the football streams for ***** sake. What the hell are we paying you for ? Useless

• 
  Spursjon (@spursjon2015) reported 5 minutes ago

  @virginmedia @Falky_Crypto How are you working on it? It was broken last week as well and never got fixed

• 
  William Taylor (@SharonTayl43839) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV31 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Rob Heneghan (@robheneghan) reported 7 minutes ago

  @virginmedia can we have maybe a full month without your service going down

• 
  soph (@s0phtakesphotos) reported 8 minutes ago

  @virginmedia Yeah, I’ve been doing that… the time just keeps being pushed back but there’s no actual explanation of the issue…

• 
  John Duncombe 🏳‍🌈 💙 🇺🇦 (@JohnDuncombe4) reported 14 minutes ago

  @PD1_8_8_2 @virginmedia Yes it's awful @virginmedia I've just signed up with you for another 2 years at a very high cost. Get it sorted quickly please or refund me

• 
  oldman (@gyoldsingleman) reported 14 minutes ago

  @kathleenp442 @virginmedia A technician came out to me a week ago, hadn't a clue what to do, problem still exists @virginmedia no compensation on my bill !

• 
  Darren (@DarrenMoggie66) reported 15 minutes ago

  @virginmedia you’re sky sports + streaming is awful and not working ,get it sorted you take enough money of us at least give us what we pay for

• 
  Kathy Miller (@KathyMi25429227) reported 15 minutes ago

  @virginmedia Being concerned about my feelings .... BUT tell me what compensation you will actually pay and when and when the service will be reliable? Ofcom are going to have much to read...@Ofcom