Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Bromley, Islington, Poplar, Croydon, Orpington, Paddington, City of London, Camden Town, Newham, Southwark, Tower Hamlets, City of Westminster and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Bromley |
Internet | |
| Islington |
Internet | |
| Hammersmith |
Internet | |
| Poplar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Elizabeth Bloom
(@tick_tick_BLOOM) reported
from
Lambeth, England
@virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
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David
(@gingertrvlguru) reported
from
Lambeth, England
@virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
@virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia It's still not working
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
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Richard Beenham
(@RickBeenham) reported
from
Wandsworth, England
Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!
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pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
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JS Chamberlain
(@jj_jacq) reported
from
Bromley, England
@virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@virginmedia is there an issue with internet in CR4? Had no connection for the past hour?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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zaynah⁷ 🧋
(@knjoutro) reported
i would like to overthrow virgin media wifi cuz wtf is this
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Limitz
(@FPSLimits) reported
@MelStew__ @virginmedia If you’re working from home use a wired connection if you’re using wifi switch company because virgin wifi sucks ***
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Théroigne Russell
(@TheroigneR) reported
@stumoss62 @LBC @AndrewCastle63 Anyone who has had Virginmedia broadband and tried to get technical help, knows how stupid offshoring can be.
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Ash Malpass
(@AshMalpass) reported
@virginmedia and it's down again ... 👏
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leah
(@crisslwt) reported
virgin media is the worst wifi network ever it’s literally blocked every free movie site
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Stuart Metcalfe
(@StuartMetcalfe2) reported
@virginmedia how do I get hold of a manager who knows what's going on? 30 phone calls, 30 days since receiving my box, 3 days off work n I'm not connected. Passed from pillow to post. Ps can u DM with a number to call as I cant handle the pain of talkin to customer services again
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Paul Tansom 🔶🇬🇧🇪🇺
(@aptanet) reported
@virginmedia Tech support can't tell me how to change an email password & just keeps repeating that it will sync if I give it 24hrs; with what?. That was after being passed to an automated chat (by real people, twice) that won't let you out of a loop of questions unrelated to the problem.
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the bert
(@smartascarrots) reported
@virginmedia hemel hempstead mobile out still emergency calls only, yesterday your cs advised, its my sim, its my phone, its may have been reported stolen? its the sim and its your local mast. post code hp1 1pp just about to go to EE shop when open for new sim - terrible really
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Joel Lewis
(@jad_lewis) reported
@virginmedia @ldnparks Dear Virgin Media, as a (current) customer of yours, I expect better. Your drivers represent you when they use your vehicles. A zero response demeans you & reflects poorly on your level of concern about potentially lethal driving. This *will* affect my renewal decision.
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Ellen Daly Nicholson
(@_ellendaly) reported
@virginmedia I’ve already used the app to confirm v poor WiFi & registered for a booster several months ago. Tried same process again today & unable to register interest/ no further info, on hold with live chat for 45 mins, no response.