Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, City of Westminster, Bromley, Purley, Orpington, Caterham, Bexleyheath, Poplar, Mitcham, Carshalton, Sutton, and Welling.

City	Problem Type	Report Time
Southwark	Internet	4 hours ago
Croydon	Wi-fi	6 hours ago
Southwark	Internet	7 hours ago
Croydon	Phone	7 hours ago
Southwark	Wi-fi	14 hours ago
Croydon	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Tony Kinson (@mrkinski) reported 3 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  Mitzy (@mihaialaci) reported 4 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  R. Aaron (@aaronuart) reported 5 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Marta (@itsmartamoya) reported 9 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 13 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 14 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Alex (@ameehan71) reported 23 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Jack Robinson (@JackEORobinson) reported 24 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  JJ Hazan (@HazanJJ) reported 25 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 26 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Mike Fuller (@ninepine) reported 33 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Mark (@markrhorney) reported 35 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Mike Fuller (@ninepine) reported 36 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Adam H-Matthews (@AdamHMatthews) reported 45 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Nada Tharanee (@ntharanee) reported 46 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 48 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  traymca 💙 (@traymca) reported 49 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 50 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Shasa Colson (@THE_COLSON) reported 56 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Baltazarka (@MiaZagica) reported 58 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Widget (@Widget57529543) reported 4 minutes ago

  @virginmedia @MichelleBeckett People shouldn't have to post on social media to get decent service from you. Condolences don't cut it when all thats needed is for your numpty call centre staff to have the ability to deal sensitively with the issue. They clearly see your clients as admin not human beings.

• 
  Leslie B (@sabele26) reported 6 minutes ago

  @MichelleBeckett @virginmedia We had the same with Virgin when my mother died. Every other service, bank etc were great & helpful, we were still getting bills from Virgin a year after she died, we’d phone, they’d say it was now cancelled - another bill. We gave up when the house was sold.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇲🇯🇲✝️ (@25watchtower) reported 8 minutes ago

  @Stsantek @virginmedia Yup, just dumped Virgin for EE. Although I swore I’d never use BT again after an appalling experience with them before switching to Virgin, I wouldn’t continue using their extortionate services anymore

• 
  Shalu Bhalla (@BhallaShalu) reported 8 minutes ago

  @virginmedia WiFi and tv outage, expected fix Monday morning? How are we going to watch the England match?????

• 
  Alex Burton (@AlexBass08) reported 12 minutes ago

  More issues with @virginmedia. My nan was out of contract and they repeatedly called with "better deals". She wanted to lower her bill but ended up paying more after being sold 500Mb broadband and Sky Cinema. She lives alone. I called back and said it felt like elder abuse. Why?

• 
  MR COOL (@Lifeline04India) reported 15 minutes ago

  @virginmedia Yes from. 5 days. Can we get compensated for such issues? Please fix. Due to this issue I have moved to virgin and it’s the same here

• 
  Flossie Smith (@LostPigeonPost) reported 15 minutes ago

  @virginmedia @Stsantek Virgin has thus customer’s contact details, but as always expects the customer to get in touch with them - which is ALWAYS a waste of hours and hours of the customer’s time. Virgin knows that and everyone else knows that.

• 
  You’re Just Listening 😀 (@ChatchoMan) reported 16 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.

• 
  CFC._AKHI😴 (@Yolo123Rana) reported 19 minutes ago

  @virginmedia my WiFi is down right nor sure why

• 
  Joe Makin (@joemakin86) reported 20 minutes ago

  @rokokoprufei @virginmedia And i have had 0 issues