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Virgin Media outages and service status in West Wickham, England

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Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around West Wickham, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 12, 10:46 AM GMT+1.
  • 63% Internet (63%)
  • 20% Wi-fi (20%)
  • 8% Total Blackout (8%)
  • 5% TV (5%)
  • 4% E-mail (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Welling, Croydon, Bromley, Poplar, Southwark, City of Westminster, Orpington, Caterham, Tower Hamlets, Lewisham, Mitcham, Merton, Godstone, Sutton, and Beckenham.

CityProblem TypeReport Time
Welling Internet 1 hour ago
Croydon Internet 19 hours ago
Croydon Internet 21 hours ago
Bromley Internet 1 day ago
Croydon Internet 1 day ago
Poplar Wi-fi 2 days ago

Nearby cities with recent reports

Croydon

12 recent signals

19 hours ago
Southwark

7 recent signals

3 days ago
Poplar

6 recent signals

2 days ago
City of Westminster

3 recent signals

4 days ago
Welling

1 recent signals

1 hour ago

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

  • Champs707007
    Stephen Champion (@Champs707007) reported from Bromley, England

    @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

  • jennymelmo
    Jenny (@jennymelmo) reported from Merton, England

    @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

  • SustyPhilC
    Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

  • xiaqua_shiyeon
    LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Virgin Media should change their name to Virgin Media Outage

  • mobiusb2
    Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

  • myball123
    Simon Groutage (@myball123) reported from Bexleyheath, England

    @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

  • amiwrong82
    MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported from Worcester Park, England

    Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • Keldavey
    hippychic (@Keldavey) reported from Bromley, England

    @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • Boubs1985
    Kerry Vaughan (@Boubs1985) reported from Addington, England

    Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

  • marksonofjohn
    marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • deleteduser2007
    Deleted (@deleteduser2007) reported

    @virginmedia @LutzSchueler Complaint reference: C-2803262841 you have sent me an email on 02/04/2026 saying you attempted to contact me no voicemail or call was made , since then I’ve sent an email 4 times to your executive team to you and resolutions team and still no contact

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    If it took me over a week to fix a network problem (it will actually be 10 days when @virginmedia get around to fixing our problem) I would have been fired. And you can't seem to register for compensation, even if you follow @virginmedia's own help system

  • abbyr6498
    Abby R (@abbyr6498) reported

    @virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased

  • ahmedbella19101
    Harry john (@ahmedbella19101) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV30 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Daniel_DOA4
    Daniel DOA4 (XBOX) & Daniel_DOA4 (PSN) (@Daniel_DOA4) reported

    @virginmedia my internet broadband and tv are not working! This isn’t the first time this has happened to me! Really annoyed and need to use internet everyday. I do have mobile data on my phone but that will most likely max out. Please help! #notfair #BadService #IsSkyBetter?

  • formerprisoner_
    Reformed Prisoner (@formerprisoner_) reported

    @virginmedia Next time, do what you promise and you will. Just a shame that you’ve had 3 opportunities to do that with me as a customer and you’ve failed all three times.

  • BathSupporters
    Bath Supporters (@BathSupporters) reported

    @KenTrowbridge3 @virginmedia Worst supplier I have ever had - but we have no choice for full fibre here, so it’s literally the best of a bad bunch. I will change when other providers come in at a heartbeat!

  • janeamanda67
    Jane Samuels (@janeamanda67) reported

    @virginmedia I have already done that multiple times and there is an issue in my area, which was confirmed by customer services, but taking 10 days to rectify it is not acceptable

  • Delveyboy
    Heinz Beanz (@Delveyboy) reported

    @virginmedia No, they deliberately cut the wire. Why? Because it was the easiest option to get the new customer connected.

  • AlloquiStrix
    Alloqui Strix (@AlloquiStrix) reported

    @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?