Virgin Media Outage Report in West Wickham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Orpington, Southwark, Croydon, London, Newham, City of London, Paddington, Redhill, Bromley, City of Westminster, Bexleyheath, Camden Town, Mitcham and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Total Blackout | |
| Orpington |
Internet | |
| Southwark |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
-
Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
-
Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
-
M&R
(@MZRAJIB) reported
from
Poplar, England
Just honest advice please never us @virginmedia #virginmediadown 😡😡
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
-
Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
-
The Misadventures of Stevie P
(@superpaddiepads) reported
from
Bromley, England
@bywarner @Jenn7_4 @virginmedia Their customer service has always been appalling. Hence why I’ll never use them for anything again.
-
Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia It's still not working
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown
-
our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
-
Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
-
Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
-
Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!
-
Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection
-
Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
-
Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
-
Jay
(@skip_0889) reported
from
Lambeth, England
@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
-
Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
-
Ridhima Tomar
(@Ridhima88) reported
from
Bromley, England
@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
-
Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
-
Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan Wallace
(@jonnycodec) reported
@virginmedia no it is not. I wfh and deliberately picked virgin as it offered the best coverage and assured me that i would have fibre by July 1st. I called customer service and it wasn't clear if i would have fibre in 2 days, 2 weeks or 2 months. JOKE!
-
Anna
(@Anna89066169) reported
@VirginMediaIE Virgin Media Ireland ( not the UK where Customer HelpLines,actually work), Customr helpline To access,here,it entails up to 50 mins To try to get a resolve Its soooo Irish ,as in Ya just give up,in the face of Ireland Amateurism,UnProfessionalism
-
Cameron Aud
(@StormKaiTasha) reported
@virginmedia No it just says coming on the 7th by yodel click on the link. When I do nothing comes up. Please don’t say phone. I was on phone yesterday for over 3 hours as the agent cancelled my v6 boxes movies and sport. Took the other agent well over hour to fix the mess.
-
Milo
(@MoreThanAjax) reported
@virginmedia I would prefer someone talk to me about this now. No I didn't want to stay on the phone with the person who laughed at me to complain as I was on the phone alst night and learnt that a complaint I entered wasn't actually input so why would she. I'm losing work I need this asap
-
moose.✨
(@m00secake) reported
internet installation delayed again. @virginmedia you've got clown operators and engineers. you are losing me money. you guys will be picking up the bill for a few months. nice of you. thanks. 🤌✨ or i let the engineers finish clowning and cancel contract via a complaint. 🤔
-
Sam Sheehan
(@SamanthaJane_H) reported
@virginmedia Still waiting after it thinking I want to move home and report my router as broken… why make it so hard to cancel?
-
Toast
(@toasttothej) reported
Attention everyone on the timeline. I am making it my life’s work to prevent people going with @virginmedia @VirginMediaCC internet services Their ability to take money out of your account, hang up on you and customer service is UTTERLY disgusting. CANCEL YOUR SERVICE.
-
jase
(@JSNBWMNUK) reported
@virginmedia Okay that’s fine, but like with the Hub 3 the antenna’s are known for being absolutely dreadful so a lot of the time the connection over wifi would drop off or be non existent, is this still an issue with the Hub 4 and 5?
-
Nicolle Evans
(@coley_elizabeth) reported
@virginmedia my contract ends 3/8/2022 and the price is doubling. I've only received the letter today not giving me enough time to give 30 days notice to cancel and I've now been on hold for over half an hour. And I can't seem to do anything by logging in to the account.
-
Andy Keeble
(@tarka0007) reported
@virginmedia No issues - other than as always it gets hot outside and the service crashes