Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, City of Westminster, Bromley, Poplar, Sutton, Mitcham, Caterham, Purley, Orpington, Bexleyheath, and Carshalton.

City	Problem Type	Report Time
Croydon	Total Blackout	2 hours ago
Southwark	Internet	2 hours ago
Southwark	Internet	9 hours ago
City of Westminster	Total Blackout	1 day ago
Croydon	Internet	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  travelling Adam (@TravellingAdam) reported 11 seconds ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  R. Aaron (@aaronuart) reported 4 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 5 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Claire Champion (@Champion3Claire) reported 8 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Marta (@itsmartamoya) reported 13 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Philippa Rooke (@Flipringer) reported 16 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 17 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Nada Tharanee (@ntharanee) reported 20 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 21 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Mark (@markrhorney) reported 28 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 31 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Shasa Colson (@THE_COLSON) reported 32 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Baltazarka (@MiaZagica) reported 39 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Kwame Gyamfi (@Kwame916) reported 43 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Philip 🦅 (@Phil_Swallow) reported 45 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Alex (@ameehan71) reported 47 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 47 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Raynes Park Lib Dems (@RPLibDems) reported 49 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Nigel Ellway (@Nigelellway) reported 56 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Millwall halfwayline (@millwalljdb) reported 56 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported 3 minutes ago

  @ClientsSupTech Piss off you scamming cxnt. Hey @virginmedia this account above is pretending to be your support team.

• 
  British and annoyed (@_J_8_7_) reported 4 minutes ago

  @trapdoor456 @virginmedia Definately going to look into them now. Worst part about Virgin is the inconsistent price rises as soon as the contract is up. Had to leave them and join as a new customer pretty much every year just to nearly half the monthly payment. ******* ridiculous.

• 
  Barry Stevens (@BarryStevens75) reported 5 minutes ago

  @timlimbim @virginmedia Don’t do it , I did it in February they promote you can take your contract with you but they cancel the one at your current address and issue a new one to the new property . Only issue is your promotional discount doesn’t renew on the new contract.

• 
  Wistern1337 (@wistern1337) reported 5 minutes ago

  Sickening it's still hard for customers leave your service despite being fined by the UK government £28m I moved away from your service in March to a new provider. I have been charged over £300 for unused services. Refund refused. Never sign up to ripoff Virgin! @virginmedia

• 
  Fleebee (@imfleebee) reported 7 minutes ago

  @lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday

• 
  Steve Wright (@SWright1steve) reported 8 minutes ago

  @GrahamCompton @MartinSLewis @ao Reminds me of the 6 months I spent trying to cancel Virgin Media. Sky are almost as bad.

• 
  Sophie (@sophm108) reported 8 minutes ago

  @virginmedia - recordings on my TV hasnt worked for 2 days now. Ive tried restarting , checking connection etc but still having issues. Once again paying for a service that im not receiving

• 
  Paul Jones (@PaulFJonescom) reported 8 minutes ago

  @virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!

• 
  Nick S. (nickncs) (@nickncs_cP) reported 11 minutes ago

  @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

• 
  Teezo’s Lace Wig🍉 (@mayvonbonbon) reported 13 minutes ago

  Since upgrading my hub 5 Virgin Media hub my internet drops every evening. Hub 4 & 3 never dropped and I’m paying like £30 more per month 😶