Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Croydon, Barking, City of Westminster, Paddington, Poplar, Welling, Islington, Orpington, Wandsworth, Southwark, City of London, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| Newham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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My Football Shirt
(@Slatsman) reported
from
Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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Phil *******
(@SustyPhilC) reported
from
Merton, England
@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia Bad service!
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rich
(@chalmers154) reported
@virginmedia Why isn't my V media not working please ?
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Tony P*
(@Alfie_KC) reported
@virginmedia I’ll try the instructions on the link to reset but had issue for a week n I’m switching off at back n plug every hour or so
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Ian Hallworth
(@HallworthIan) reported
@virginmedia 3 hrs 24 minutes (and counting) waiting time on What's App to talk to customer services, plus 52 minutes on the phone before I was cut off. But we can't complain as it's all the customers fault for trying to contact them and making them soooo busy.
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Jfad2000uk
(@Jfad2000uk) reported
@virginmedia @BigTee1888 Sorry to say but contacting Virgin media is one of the most trying things in life. I was 40 minutes at ten o’clock on Sunday morning trying to sort my issue eventually 1:30 minutes later I am told it’s been fixed although no confirmation email.
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Brian Williams
(@BriWilly26) reported
@virginmedia Apparently I’m out of contract £90 is way too much for the service I’m getting Seriously looking at BT
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Saurabh Verma
(@saurabh_mca06) reported
@virginmedia Hi, I had called your cust support multiple times but they always mentioned that someone from their mgmt team will call and do the needful. I am getting disappointed with everything and getting no support even from your web support team. Emailed the web/twitter support on 28 Apr.
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Lee Westgarth
(@LeeWestgarth1) reported
@virginmedia The thing is. I agree a price in Feb, and you didn't apply it. This happened again in March and April, and the reasoning was poor. Then also in April I was offered a £10 credit due to an error on some data, but instead, I have been charged for it
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badreldin
(@badreldin) reported
@virginmedia I have tried to raise a complaint but your customer poor service informed me that due to not having a live service then I couldn’t raise a complain, which I thought was absurd and utterly unacceptable. The disconnect between all your departments is shockingly poor.
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badreldin
(@badreldin) reported
@virginmedia As I said in my last post, I have already raised a complaint but it got closed straightaway with the justification that I don’t currently have a live service. I got disconnected from my old house since April 11 and I still don’t have service 1/2
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Mimi7
(@Mimi719043382) reported
@virginmedia Exec Team, could you please help with my billing see case C-030522872. I do NOT wish to wait 28 days for a reply! Contract says one price, then suddenly you hike the price up!