Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Mitcham, Croydon, Paddington, City of Westminster, Fulham, Merton, Redhill, City of London, Southwark, Wandsworth, Camden Town, Islington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karl F
(@kazfla) reported
@virginmedia My Virgin landline isn't receiving calls. Tried calling 151, after answering all the questions, no one is answering . Tried 3 times but just getting the on hold music. Spent around 45 mins waiting. Is anyone available to help today?
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Sarah Stringer
(@SStringer82) reported
@virginmedia hi I want to log into my account but it is saying I no longer have any services with you. Please can you help 633435702
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Chris Patrick
(@ChrisPat85) reported
@virginmedia I placed an order for broadband today but put the wrong address. Tried ringing to cancel or amend address but can't get through to anyone. What can I do?
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Jennifer Ferguson
(@Jen_Ferg) reported
@virginmedia every channel is not showing any program information? All say ‘to be announced’ - have switched on/off, unplugged, tried to connect on settings but taking forever. Please can you help
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Julia Giannini
(@JHGiannini) reported
My pensioner mum has been a @virginmedia customer for over 20 yrs. For 10 of those yrs, she's been complaining of bad internet connection in her home. Technicians have visited numerous times, claiming all is fine 1/3
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Paddy Maguire Official
(@paddymaguire_) reported
@BeardedGenius Horrible commentary on BT. Switched to Virgin Media here. Far superior.
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Sheryl Bolden
(@berylshaker) reported
@virginmedia @VirginMedia_TV absolutely not acceptable to cancel my appointment 12 hours before you are due to arrive and postpone for ten days - especially when I have driven over 100 miles
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Probably doesn't matter now that it's 9pm... just frustrating that there is a wait when nothing is going to change. That'll probably be 2 weeks in total for full service. 2 x pods available on day of instal and there would have been no issue.
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Stewart Ramsay
(@Stew1973) reported
from
Carnoustie, Scotland
@virginmedia Tuesday morning. Immediately got WiFi upstairs. Improved overnight. No change in stability or speed in ground floor at furthest point from router... room we also need a service. Waited 24 hours as box says, no difference. 2nd pod will sort it but can't order it until tomorrow ?
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David Mcnamara
(@davemclfc46) reported
@virginmedia any idea when the service problems will be sorted in the M46 area, cant get any answers from the website now either, that seems to have crashed too!