Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Islington, City of Westminster, Camden Town, City of London, Southwark, Coulsdon, Croydon, Kensington, Poplar, Paddington, Orpington, Fulham and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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(An)TonyM 🇺🇦
(@wowbaggerish) reported
from
Epsom and Ewell District, England
@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Ivan L Petrov 伊凡🇺🇦
(@Ivan_Petrov) reported
from
Lambeth, England
@virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.
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William
(@willbassoumba) reported
from
Camberwell, England
Virgin media is down and I actually have to talk to my family… yuck.
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia So maybe I have also a problem with my phone line! ******* now
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@philclarke0170 Virgin media seems to be the problem
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE
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Cate McLaurin
(@madebycatem) reported
from
Camden Town, England
Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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Adam H-Matthews
(@AdamHMatthews) reported
from
Camberwell, England
@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Becca
(@pink_ktracks) reported
@virginmedia Got a call from your customer service line yet i don't even have Virgin Mobile. Think you need to sort out who you ring and stop calling people who aren't with you. No wonder so many think it's a scam
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Waj Bukhari
(@wajlife) reported
@SulaimanG94 @virginmedia Virgin media is ****. My Inlaws have it and it supposed to be the 250mb+ speeds… bro COD was lagging and the wifi strength is ****. I use my 4G as its faster.
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𝓓𝓪𝓿𝓮
(@petch_dave) reported
@virginmedia The link you sent says no issues. Going to virgin media website and checking status it says there are issues. Which there definitely is. I would add your status checker link to the items that are broken
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Haynsie
(@m1k3ydan) reported
@virginmedia Ok I get that, but your 1st line should be informed and your service status be updated to inform us, you know it’s happening and when it’s happening even if it’s urgent. Even till now and that’s like 4 hours ago I’ve not heard anything, ain’t that enough time to inform clients?
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Dean Goold
(@DeanG25) reported
@virginmedia No. Still no red button service for Masters Golf. If you advertise the service then you should really deliver it.
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Angela Bishop
(@Angela_la_B) reported
@virginmedia Yes, after messaging on here, and calling and trying online chat and finally saying I wanted to cancel the service. Shocking that I have to go to such great lengths to get something done that should have happened last weekend when I first reported the issue. And still no refund!
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Ned B-H
(@nedbh) reported
@virginmedia 👍 Sky sports red button services are sometimes a bit slow to load up but I’ve never known one not appear for four hours before!
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NoX ~ 23/100 Shinies (2022)
(@_NoXuSJ) reported
@virginmedia We called them, we’re told an engineer was coming out to fix some serious issues we’ve been having with our connection (Post RS and Sync errors). Then about an hour after the call got a text go say the engineers visit was put on hold but no reason was given.
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Sully
(@SulaimanG94) reported
@wajlife @virginmedia Trust me they can’t even get round to do the bloody install let alone talking about their speeds and connection. Trouble is my new area I moved to is dominated by them, their signal is meant to be the strongest here 🙄😡
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fiona gordon
(@fionagordon5) reported
@virginmedia internet in Ex4 8aw not working very well. Taking too long for pages to load when using internet. Have tried a reset. Only setup about 6 weeks ago