Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Coulsdon, City of Westminster, Poplar, Bexley, Bromley, Sutton, Mitcham, Caterham, Purley, Orpington, Bexleyheath, and Carshalton.

City	Problem Type	Report Time
Southwark	Internet	3 hours ago
Southwark	Wi-fi	15 hours ago
Southwark	Wi-fi	1 day ago
Southwark	Wi-fi	2 days ago
Southwark	Internet	2 days ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 1 minute ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  traymca 💙 (@traymca) reported 2 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  Baz, Wacky worm! (@mobiusb2) reported 3 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Shasa Colson (@THE_COLSON) reported 5 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Kerry Vaughan (@Boubs1985) reported 5 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Nick Tippett (@nicktippett) reported 15 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Nigel Ellway (@Nigelellway) reported 17 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Khaled Miah (@Khaled_Miah1) reported 18 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 29 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Mamba 〽️🦋 (@imbranzo) reported 30 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Jane Common (@JaneCommon) reported 34 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Mike Fuller (@ninepine) reported 36 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Jane Common (@JaneCommon) reported 38 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Philip 🦅 (@Phil_Swallow) reported 39 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  Simon Groutage (@myball123) reported 42 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 43 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  ☆ Liezel ☆ (@liezel_t) reported 48 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Nick Tippett (@nicktippett) reported 49 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Ranjan Mallya (@RanjanMallya) reported 50 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Kay Bak (@kaybaka) reported 56 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iestyn T Davies (@iestyntdavies) reported 5 minutes ago

  Frankly @virginmedia we just want to ditch our contract with you as your service is so poor. Let’s get us to @skytv or @EE instead

• 
  Ian Martin (@Ryhope_Wood) reported 9 minutes ago

  @virginmedia I need your help. I am having a nightmare with Hub 5.

• 
  Dr Ioannis Zisis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@zisisioa) reported 9 minutes ago

  Abysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.

• 
  Charles Forsyth (@charles_forsyth) reported 10 minutes ago

  @biggle1908 @SBarrettBar @zeninternet I have both Zen and Virgin Media (two fibres). Zen is symmetric but VM is not (here), despite Zen being half the price. Symmetry (or not) depends on the underlying infrastructure supplier. VM has been great over many years, fairly usual tech support; Zen has been excellent and the tech support is very techy. ("Symmetric" here means upload and download rate is the same; often upload is much slower.)

• 
  Karen (@KarenLancs) reported 10 minutes ago

  @O2 @virginmedia had no internet since 7am - intermittent signal! Now says no broadband issues, but still cannot connect - PR5 area - please sort it out!

• 
  Matt (@Ochai_Muse) reported 11 minutes ago

  @virginmedia @Bomber19631 Sky sports + channels not working whats going on

• 
  shatners (@shatners144143) reported 11 minutes ago

  @anon_opin Virgin Media have been terrible recently.

• 
  steppa (@steppaCS) reported 12 minutes ago

  @wixinho @virginmedia literally 3rd time ive had this issue at different properties, you'd think theyd be able to do it right first, second? no, third time

• 
  🇬🇧 Rob @No-Bull-Politics 🇬🇧 (@bull_robin56713) reported 20 minutes ago

  @virginmedia I'm sure I'm not alone in having asked you to reduce my service, such as cancelling a second set-top box, in order to reduce my bills. As you can see here I asked for my bills to be reduced in Jan 2024. Yet notice how those bills have crept up again ever since. There has been no increase or improvement in the service you provide to justify this. According to my analysis, despite having gained a better paid job recently, my net income is down 4.2% compared with 5 years ago. Like many, I am going to have to tighten my belt, and those bills that increase without any prior warning must be the first to go.

• 
  Elaine Walsh (@mabaker_moz) reported 20 minutes ago

  @virginmedia here we are again … wfh and it’s been impossible since lunch time. Dublin 6W area . When is expected return to service ? Service checker says there’s a fault