Virgin Media Outage Report in West Wickham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Kensington, Croydon, Coldblow, City of Westminster, Hammersmith, Southwark, City of London, Newham, Wandsworth, Bexleyheath, Paddington, Islington, Epsom and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
-
angela b
(@angelab2711) reported
from
Islington, England
@virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area
-
Rose Cooney
(@rosecherished) reported
from
Bromley, England
Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧
-
Stuart & Sarah
(@the_tickners) reported
from
Bromley, England
@virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬
-
Marko Grdosic
(@markogrdosic) reported
from
Islington, England
.@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!
-
Deano
(@deanspread) reported
from
Kensington, England
@virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service
-
Thiago Saraiva
(@THSARAIVA) reported
from
Camden Town, England
@vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
-
angela b
(@angelab2711) reported
from
Islington, England
@virginmedia Service has literally just been restored so I'm guessing it was just an outage
-
The Chief
(@AndyGixxer46) reported
from
Bexleyheath, England
@virginmedia I've been waiting 6 months for a reply to a complaint can you get someone to call me ASAP.
-
Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
-
Rupa Grahame
(@RupaG) reported
from
Merton, England
@virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
-
Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@virginmedia My picture better be ok for tomorrow night, been awful all week on the bt sport channel!!!
-
Jane Tippett
(@Janietip) reported
from
Camberwell, England
@virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.
-
Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia hi , have been trying to contact you for the last month. Each time been waiting for 25-30 minutes with no answer. Today after 10min someone answered but said cannot access my account. When I insisted she needed to make a note she cut me off. Awful!
-
cristina abriani
(@CHICcaFSR) reported
from
Wandsworth, England
@virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down
-
Laura Mata Lobelle
(@LauraLobelle) reported
from
Islington, England
@virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly
-
Regalo London
(@RegaloLondon) reported
from
Merton, England
@virginmedia can you update me pls My broadband and Tivo is not working CR4 postcode #mitcham #merton #internetdown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eugene Leach
(@EugeneLeach) reported
@offtheball Sports broadcasting🙄, Pro 14 ,some GAA,they renagued on deal with VirginMedia which gave them access to lots of sport.Worst customer service in Ireland.
-
✨Colette Squirrell✨
(@colette_squiz) reported
from
Middleton, England
@GBateson23 @virginmedia I’m coming to the end of my Virgin Media contract and I’ve got to ring them to get the price down and I’m dreading it 😭
-
David Freeburn
(@David_Freeburn) reported
@virginmedia @btsportfootball @btsport Both Europa league channels constantly pixelating throughout the evening. I pay you both to provide me with watchable coverage and tonight you failed. And to be honest, it's not the first time. Really really poor.
-
Sharkee77x
(@sharkee77x) reported
@virginmedia your customer support is horrendous, first I'm given a robot that tells me to turn it off and back on then hangs up... second I'm given a 10 minute spiel about passwords etc only to be hung up on because no one is available right this moment? Why are you useless?
-
Mark'M'Merrett
(@MarkMMerrett) reported
@virginmedia the problem seems to be fixed now ty
-
rabies
(@rabieslabelz) reported
@virginmedia my internet has gone off, tried rebooting the latest super hub, not working.
-
Jussi Sallinen
(@jussisallinen) reported
@virginmedia ”The latest update is: Our engineer is on site and they're working to fix the problem. We now expect to have this resolved by 2021-03-19T10:00:00” Really? By that time it’s been on-going for 31h58min which is 1 day 7 hours 58min. This really screams for root cause :)
-
Howie Mac™ ©️
(@HowieMac77) reported
@virginmedia Not Only Have U Not Responded 2 A Complaint Within Your 28 Days SLA After Over Charging My Mum £2,100 U Have Now Charged Her £60 To Reconnect Her Line That U Disconnected In Error @CISASUK @Ofcom
-
Matt Dodds
(@Doddsy151) reported
@virginmedia Real issues with on demand freezing and buffering. Holding times for Customer Services ridiculous. Paying big money for a service that doesn't work properly. What do I do?
-
Richard Cantlay
(@richard_cantlay) reported
@virginmedia worst broadband and then customer service ever. Strongly suggest no one signs up to virgin (unless you don’t actually want broadband)