Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Islington, London, Sutton, Southwark, Croydon, Bexleyheath, Paddington, Poplar, Newham, City of London, Camden Town, Orpington, Streatham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| Islington |
Internet | |
| London |
Internet | |
| Sutton |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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lisah1974 💙 💛
(@harberlisalfc) reported
from
Stratford, England
@virginmedia is there an issue with broadband. Been down all morning
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia At this point i might as well get dial up. Virgin Media completely down in the Merton, London area. Been faulty since Mid June and still not fixed. Why?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling
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Mabs Ahmed
(@Mabs79) reported
from
Camberwell, England
@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Edward Moore-bius: It's a Moore-bing time!!!
(@edshots) reported
from
Croydon, England
@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances
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Claire 🤦🎭 prefers animals to humans
(@playgirlc) reported
from
Lambeth, England
FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
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Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Sharon Hills 💗
(@Gertie58) reported
from
Dartford, England
@virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening
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Robert Harrison
(@ieattothebeat) reported
from
Lambeth, England
@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝙎𝙠𝙞𝙣𝘽𝙤𝙨𝙨𝘽𝙤𝙮𝙙
(@SkinBossBoyd) reported
@marksw10 You're right, when they're good they are great @VirginMedia. That was fixed within the hour. Been happy since I negotiated my bill down to £25.95 p/month for the 100mps Mix package for 18 months, which is the same as it was when I first signed up. Not paying more than that!
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CyqoFn
(@DSevilov) reported
@virginmedia No it doesn’t say there’s any problems but like i said before apparently my area has a outage problem and it’s been happening since 7 or 3 feb I’m not too sure, the dates keep changing to as when it’s going to be fixed and it’s really bothering me
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James Griffin
(@jcagriffin) reported
@virginmedia can I ask why customer services is unavailable on the phone today?
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S S
(@slsstu) reported
@virginmedia how do I speak to a Human about your poor service you are providing me and how to cancel
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JackDaniel
(@JackDan67281131) reported
@virginmedia On the phone for under 20 minutes amazing service ! Ordered a phone yesterday, Get email and confirmation yesterday , Delivery email this morning , Woman arrives at the door with my delivery and guess what she won’t give me it because VIRGIN MEDIA
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Clare Cowley
(@ClareCowley11) reported
Is anyone else suffering terrible service from Virgin Media ? Months of rebooting broken internet service and still no customer service. And we’re paying premium money. @virginmedia Shocking
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My Name Is Mud
(@ScatteredSaffa) reported
@virginmedia I have a wife starting a new job Monday, and 2 children back to remote learning next week. I will not have unnecessary stress added to them because your broadband is absolute garbage!
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stave 0121©.
(@Stave0121) reported
@virginmedia so just blank me but send a £25 refund for over 18 months of issues “great” guess its the ombudsman and CISAS now!!
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Karen Drayton
(@kranedrayton) reported
@virginmedia thrown out of chat with no resolution. Contradicting everything form previous chat. Now think you have broken Data Protection on top of failing to deal with issues. No reply to request to reconnect to chat.
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My Name Is Mud
(@ScatteredSaffa) reported
@virginmedia @virginmedia Had a Teams call yesterday plugged directly into the router and even then Teams told me my network is causing a poor connection and to try a different network or call in on a landline instead! Come on!