Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 11/30/2025 11:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Bromley, Southwark, Croydon, City of Westminster, Newham, Bexleyheath, Camden Town, Mitcham, Redhill, City of London, Epsom, Wandsworth and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • CaseyMcCabeee Casey McCabe (@CaseyMcCabeee) reported from Sutton at Hone, England

    @virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.

  • smirny9000 smirny (@smirny9000) reported from Lambeth, England

    @virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...

  • skoo3i Skoobi (@skoo3i) reported from Paddington, England

    NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.

  • CaffWilkinson Cathy Wilkinson (@CaffWilkinson) reported from Crayford, England

    The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia

  • CaffWilkinson Cathy Wilkinson (@CaffWilkinson) reported from Crayford, England

    Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!

  • Rich_Firewall Tehbaw (@Rich_Firewall) reported from City of London, England

    @virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills

  • DaniMaguire94 𝕯𝖆𝖓𝖎 :) (@DaniMaguire94) reported from Merton, England

    @virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please

  • letsbhavinu H-Town (@letsbhavinu) reported from Camden Town, England

    @virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer

  • NW6Penguin Napoleon (@NW6Penguin) reported from City of London, England

    @Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4

  • moneill moneill (@moneill) reported from Camden Town, England

    @virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail

  • smirny9000 smirny (@smirny9000) reported from Lambeth, England

    @virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues

  • loftyjen #hellomynameis Jenny (@loftyjen) reported from Camberwell, England

    @virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one

  • caking_it Sarah Joanne King (@caking_it) reported from Bromley, England

    @virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...

  • deanspread Deano (@deanspread) reported from Kensington, England

    @virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers

  • CaffWilkinson Cathy Wilkinson (@CaffWilkinson) reported from Crayford, England

    @virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • reformeddervish Muslamic Batman (@reformeddervish) reported

    @Habib____1 @TwitterSupport I think it’s a virgin media problem. I have the same problem too

  • crispin_redman Crispin Redman (@crispin_redman) reported

    @Twitter all videos on Twitter appear as ‘content not available’ when I am on wifi (ok on 4g).Virginmedia tell me this is a problem across several platforms and you know about it. Could you please sort ASAP? Have rebooted phone, deleted app etc. Cheers

  • WarrenPotter Warren Potter (@WarrenPotter) reported

    @virginmedia @utdkimmo @virginmedia any ticket to track the issue?

  • lucfitz_ Luc 🇵🇸 (@lucfitz_) reported

    Anyone else that has Virgin Media internet having problems rn? Ours hasn't been working for like an hour and it doesn't seem to be a problem on our end 🤔

  • underyourhouse1 Hill 16 La La La (@underyourhouse1) reported

    @virginmedia again with no internet in Dublin! WTF is going on?? I’m 5mins away from leaving

  • DoctorWarmflash SHAR☀️N (@DoctorWarmflash) reported

    @MerylORourke @TwitterSupport There’s apparently an issue with people using Virgin Media

  • farisbabar_ Babar Azam (@farisbabar_) reported

    ******* Virgin Media man so bad

  • paradiseRIH RIRINOW (@paradiseRIH) reported

    wtf is the ceo of virgin media doing? HELLOOO????? I STILL CAN’T SEE VIDEOS

  • kierenluke kierenluke (@kierenluke) reported

    @virginmedia please could you tell me if there is a problem with internet mine is down

  • anthony54608932 anthonykelly (@anthony54608932) reported from Firhouse, Leinster

    @virginmedia I’m having issues with your WiFi I was gaming on the PS4 and all off a sudden internet connection drops Please tell me your WiFi isn’t down I have to use my iPhone 📱 on its data 4g to actually type this tweet I really hope use fix this ASAP