Virgin Media Outage Report in West Wickham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Fulham, Hammersmith, Poplar, City of London, Paddington, Croydon, Bexleyheath, Redhill, City of Westminster, Camden Town, Islington, Sutton and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| Fulham |
Wi-fi | |
| Hammersmith |
TV | |
| Poplar |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
-
SDM
(@StevenMcFarlan4) reported
from
Wandsworth, England
@virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Try and do a help chat on @virginmedia connect app I bet you will still be there the next day waiting for a response or if lucky had one reply 12 hours later asking for you name
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia You seem 2 4get I have full house Serv costs over a £100 which means betw. hours of 5.30am and 8pm I haven’t got the time to **** around for a week worth of questions taking 24hrs to get a response only to find it’s been ended by them as I didn’t answer in two hours! FFS
-
Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia Seriously @virginmedia down again!!!!!! What an absolutely useless bunch you are!!!
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia @CooperativeBank I’d like you 2 claim back all my DDs from @virginmedia as I’ve not provided me with the services they charge for having to write this via 4g as I can’t connect via BB says try again, did with 4G works fine now. Please also cancel all DDs. now
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia The link only takes me to our messages nothing else, Normal service resumes!!! Every conversation with virgin is a mess and waste of time!
-
Martin Phillp
(@PlexNetflix) reported
from
Camberwell, England
@Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.
-
John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
-
Anna Parry
(@anna_fran) reported
from
Bromley, England
Anyone know why the broadband is down on @virginmedia in the BR3 area. This is the 3rd time in less than a week. It’s starting to get very boring, not to mention inconvenient
-
ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
-
Monroe
(@MonroeJoe) reported
from
Kensington, England
@virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all
-
Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
-
Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
-
David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@JasonHodge71 @virginmedia happened to me tried explain the issues I was had after a 45 min wait. He then kept talking over me when I called him about it he hung up. Seems par for the list of these Indian call centres. Have you noticed that you only get a UK based agent when you say your leaving
-
Yen Sanford
(@YenSanford) reported
from
Bexleyheath, England
I’m having issues with @virginmedia broadband. App states no know issues in the area, but there clearly is. This is 2nd time in two weeks. Looking for help or ideas to fix quickly. I have reset the tech. #SpeedTest 👎🏼 #ResetTheTech #SwitchOffAndBackOnAgain
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
-
ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
To be quite frank!
(@Tobequitefrank4) reported
@virginmedia can you tell me why the internet is down until 1pm today in and around Sileby (LE12 7P areas). I have a very important virtual conference. Fortunately my mobile is with the more reliable VodaPhone service. I am considering if this is as breach of contract by you.
-
@dannyboyle1988
(@dannyboyle1988) reported
@virginmedia yet again. Nat type failing between 11.15-11.45. This a joke now, fifth time its happened in under 2 weeks. My mate reported it as have others and yet when i ring, you say there isnt an issue. Clearly this is a trend and needs to be addressed
-
Faye_tal_attraction XPP
(@LingerieFae) reported
@virginmedia someone needs to contact me about my account/duplicate accounts land billing payment issues, because I'm sick of dealing with this crap every damn month
-
Careen Livingston
(@Theresa_ladyL) reported
@virginmedia just curious as to how far I need to go before somebody takes responsibility and follows through on my complaint... Hmm @LutzSchueler perhaps you can explain why I've been duped and locked to a contract that I've said I do not want... Any thoughts?
-
Denise Shanahan
(@DeniseShanahan2) reported
@virginmedia we have been having issues in the Redditch area for days now. Intermittent internet. We rang and an automated message said you’re having issues but we are having to pay for this . Any idea how long it will be as we haven’t been able to use it for days now ? Thanks
-
Emma
(@FoodieEmma) reported
@virginmedia @TheO2 why do you make it so damn hard for a new customer to activate a volt bolt-on? I have been trying for half an hour and just get bounced from link to link. WHY????
-
OmairTweets
(@OmairTweets) reported
@virginmedia Wait in the call for 30 mins just to be told that there are no engineer available. If there was a new install, then the engineer is available without any issue.
-
mark honey
(@wasaginga) reported
@TheTeddyBard Even though their customer service is utterly shite virgin media broadband is pretty decent.had it for years and only a few dropouts.
-
Roman Hnatiw
(@constanttech) reported
@virginmedia so my b/b is down for 5th day. For an IT business this is ruinous. Can I have some INTELLIGENT response? F009896694
-
Lindsay Robinson
(@Lindsay19506516) reported
@virginmedia New package, new account. Can’t watch tv or ring anyone and I bet your charging her from yesterday too as that’s when account is due to start. Absolutely terrible service