Virgin Media Outage Report in West Wickham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Kensington, Lewisham, Bermondsey, Islington, Holborn, Camden Town, Poplar, Croydon, Acton, Paddington, Bromley, City of Westminster and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Internet | |
| Kensington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Catherine Gull
(@catgull) reported
from
Kensington, England
@virginmedia what is going on with the network. No service!
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Dino
(@dianaziedina) reported
from
Kensington, England
@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jahad Rahman
(@JahadRahman1) reported
@virginmedia service is so poor, I’ve been transferred to various departments. I just want to cancel my media package.
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Lindsay Cox
(@fairycake_19) reported
@virginmedia respond properly to customer complaints instead of telling people to contact customer services. If that had worked then I wouldn’t have raised a formal complaint!!
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james bremner 🇬🇧🏴
(@rfcbremner) reported
Tuesday I had @virginmedia engineer turn up. He did a half arse job of the work. Someone coming out to fix it. I lose connection from my devices constantly and today I got my first bill after already taking £40+ off me 2 weeks ago. Should have stayed with @SkyUK #Rubbish
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Dani
(@Dani67883069) reported
@virginmedia Can I ask why we have been refused a new box? We had 3 years no problem with Hub 3 - now upgraded and have a fault 10 days after. Have been told we can’t try a new box, must wait for an engineer even though that’s 2 weeks without. It’s beyond frustrating
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Al Bancroft
(@jobbydealer) reported
@vmbusinesshelp @virginmedia have told me to contact you about my business landline phone not working and you say you can't repair it for 3 weeks. Have you got any great advice that you can offer or as its gone 5pm shall I expect a reply tomorrow.
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Peachey
(@MrPeachey) reported
@virginmedia Have you ever used your own service? You have to jump through hoops of robots and still get transferred to incorrect departments and the cut off constantly after wasting hours. After 3 days of wasting my time, I finally have an engineer coming in 4 days. A week without TV 👍🏼
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Peachey
(@MrPeachey) reported
@virginmedia You don’t understand the frustration because you are sitting pretty on the other side, so let’s not pretend because we are on social media. Maybe I need to be a high profile person will a million followers. Would love a senior member of customer care to contact me, if any exist?
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triggeredfinger
(@LeeBroom10) reported
Another cold call from @VirginMedia, they are a rude bunch and just hang up. #virginmobile. For anyone looking for a service, AVOID.
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Peter Dowsett
(@PeterDo19421129) reported
@virginhelp @Virgin @virginmedia Just remove sky moves from my account. And put your staff on a customer awareness course. Remember without customers you have no service.
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Ric Toone
(@rictoone) reported
@virginmedia Yes did all that, done all the diagnostics which tell me there was a setup then I checked with neighbours who have the same issue