Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near West Wickham, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Southwark, London, Croydon, Orpington, Poplar, City of London, Camden Town, Tadworth, Redhill, Barking, City of Westminster, Newham, Westminster Abbey, and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 3 hours ago |
|
Southwark
|
Internet | 4 hours ago |
|
London
|
Internet | 6 hours ago |
|
London
|
Internet | 6 hours ago |
|
Croydon
|
Total Blackout | 8 hours ago |
|
Southwark
|
9 hours ago |
Community Discussion
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Drew (@Drew_Kerr) reported from Lambeth, EnglandGreat. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.
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Maria Rosamojo (@Rosamojo) reported from Camden Town, England@virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.
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Faye (@mclellan1997) reported from Sutton at Hone, EnglandThe people at @virginmedia are so rude.....
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ANT (@pantsant) reported from Camden Town, EnglandHopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia
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Peter Kirby (@PeterCSK) reported from Islington, England@virginmedia why no statements or comment about you service outage. Unacceptable.
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ANT (@pantsant) reported from Camden Town, EnglandCOMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE
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Ari Gork (@arigork) reported from Camden Town, EnglandShame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs
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John Green (@johngreenn) reported from Lambeth, England@Andrewcowderoy @virginmedia Down in #brixton too ;(
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Drew (@Drew_Kerr) reported from Lambeth, England@virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.
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will jennings (@willjennings80) reported from Lambeth, England@virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.
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Peter Downer (@pdowner87) reported from Bexleyheath, England@virginmedia this company seems to have zero respect for existing customers. Poor customer service and no help at all. I will be looking for alternative more respectful companies to deal with.
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Daphne Clifton (@daphnemotivates) reported from London, England@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Jelena Culum (@jelenaculum) reported from Camden Town, England@withnail69 @virginmedia Probably not and will fix it at some point next week
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Adey (@_adeyabdullahi) reported from Camden Town, England@virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also
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OM. (@omlazo) reported from Islington, England@virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!
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Rob Davis (@rbdavis) reported from Islington, England@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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Charlie Miller (@charlie_miller) reported from Lambeth, England@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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Maria Rosamojo (@Rosamojo) reported from Camden Town, England@virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing
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POUTMEDIA.Lesauvage (@lesauvage) reported from Islington, England@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
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David Durant (@cholten99) reported from London, EnglandThe page on @virginmedia that should show me why my broadband is down - is also down...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tia Brown (@tia_bxoxo) reported@virginmedia Hi Sorry the wifi is not working again.
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Mark Taylor (@marktaylor73) reported@virginmedia 3rd party contractor apparently and @virginmedia have no control over them. Just as long as it’s done by my instal date which has also been moved. Will be nearly 4 weeks without service. Considering cancelling as not getting the service or stress free house move promised
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Phil McCabe (@philmcc1875) reported@virginmedia With all the tools available how can customer service be so bad!!
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James Fagan (@weejimmy71) reported@virginmedia I’m done wasting my time trying to make contact, if you want to keep me as a customer you have my details you get someone to call me
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grace louise (@itsgracelouise) reported@virginmedia Sending a letter, really? Is it 2005 again? Do I get to be a kid? Surely what you should be sending me is a direct link to complain about the atrocity that this company is. I don’t want to pay to support it any longer, how hard is that to grasp?
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Ewan Tracey (@GOakleyCCStatto) reported@virginmedia someone called my disabled, widowed, pensioner mother in law claiming to be from you talking about her Wi-Fi. They were very rude and swore at her. She is most upset. How can I check whether they were a genuine call?
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Brian N (@BrianNicholso16) reported@markenello @virginmedia We had a similar issue Mark, sent me new modem and didn’t solve it. Finally they sent an engineer who found straight away that the cable coming into the house had degraded. He swapped it and all is well.
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Captain Cake 🍩 🇾🇪 (@Suthers44) reported@markenello @virginmedia We had the same problem, told us our modem was obsolete by years, i said why am i paying £45/m for out of date kit, they promised someone would ring regarding a new router, that was about 6 weeks ago, nobody has rung. Seriously considering giving BT a ring @virginmedia
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Mark Sutherland * (@markenello) reportedAn hour last night, an hour this morning, now on hold to @virginmedia trying to sort out poor WiFi AGAIN!! How **** can 1 companies product and customer service be ???
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Najma Razaq (@razaqnajma1) reported@virginmedia Rang 6 July spoke to Nathan to cancel . Rang 12 July spoke to Albert again told him to cancel. They changed my package June instead . Complained 13 and 25 Aug -c 1207221664. Cancelled my direct debit Aug. billed for £209.41 & debit collection hassling me. Account 045584803.