Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Welling, London, Islington, Croydon, Orpington, City of Westminster, Newham, Wandsworth, Poplar, Southwark, City of London, Greater London, Camden Town, Paddington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Welling |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Islington |
Internet | |
| Croydon |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
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Andrew Lorimer
(@AndrewLorimer11) reported
from
Sutton at Hone, England
@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough
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Tel
(@2pintsuk) reported
from
Redhill, England
@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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ian
(@IanBorrett) reported
from
Lambeth, England
Guess what? Yes, @virginmedia is down again. I have no idea what I have done to them but they are treating me like I'm a c**t. Since 12 Feb I can count the days of adequate service on one hand. What an embarrassment of a company.
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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craig corner
(@craigcorner1) reported
@ohholymountain_ @virginmedia There's a major outage on cumbernauld atm I got told not had any Internet or TV its a nightmare
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OddsonMatt
(@FIMatt5) reported
@virginmedia I’ll look into it and see how I can do it causing the most inconvenience possible to virgin, maybe cancel the day before or something. Same as what Virgin do to the customer
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Kieron
(@KieronPearce) reported
@KieKinghornn @___Kraig___ this. ive never paid more than 20 per month for sky sports on nowtv over the years. currently using virgin media and we pay £15 a month for Sky Sports and £15 per month for BT Sports
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IDIC
(@CharlieIDIC) reported
@virginmedia been offering a rubbish service since end of November but still charged full price and no end in sight as they keep moving the goalposts #Rubbish
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Tom Harradine
(@Tommmyy144) reported
@virginmedia Still waiting for someone to get back to my complaint...
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C A Z 🦦
(@itscarly83) reported
@virginmedia Complaint(s) raised many times to no avail. I waited for the allotted 8 weeks to pass and you hadn’t resolved so now passed onto the Ombudsman.
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Phil Worsfold
(@Philworsfold) reported
@virginmedia honestly how can I supposed free upgrade become such a total pain in the arse? Not well communicated or thought out. I can’t find a UK based person to talk to please someone help me before I contact BT!
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Toca63
(@toca63) reported
@JamesMelville These people are crazy, we don’t have the infrastructure availability for the level of digitisation/ surveillance they envisage. Currently our Virgin Media broadband’s had an outage for 3 days now 🤔
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Owen Thomas
(@owenjt) reported
@virginmedia Checked and no issues. Happens intermittently for no reason.
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Jay Parker
(@JamiePa78999708) reported
@virginmedia Logging on via web. Was originally trying Firefox so tried chrome and issue persists