Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of London, Fulham, Greater London, City of Westminster, Southwark, Poplar, Wandsworth, Newham, Orpington, Kensington, Camden Town, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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Rory Cellan-Jones
(@ruskin147) reported
from
Lambeth, England
Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia are there problems in the Sw17 area
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Eran Edry
(@EranE1980) reported
from
Camden Town, England
Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia sadly broken in sw17 too...
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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shewhotalkstocats
(@judeblackcat) reported
@virginmedia why does my Internet go down at least once a week for a few hours at 1am.
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SlappedSteak
(@SlappedSteak) reported
@virginmedia hi I have had several internet disconnection the last month. Can you help?
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Peter B.
(@West_Lower_Blue) reported
@virginmedia Third morning running and no broadband! Also, yesterday download speed 56 Mpbs - not bad for a customer on M600 ultimate Oomph. So disappointed and frustrated at the awful service and customer service.
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Barry Schofield
(@BarryBscho) reported
@virginmedia No I cannot get through to anyone. I am just going to take it to court, I wrote and told them I was going to do that but never had a reply.
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Mark'M'Merrett
(@MarkMMerrett) reported
@virginmedia having problems with my internet. Im in croydon, since 2amish yesterday i been having speed problems with my internet (speedchecks and diagnostics saying everything is fine). sites/online game/tvio youtube can take a long time loading and cut out on both routers
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Candace SERIOUSLY ANNOYING Kendall
(@candace_tg_k) reported
@virginmedia Yes obviously I have raised a complaint, two in fact, but no action has been taken. You count on the fact that constantly stonewalling customers and forcing them to endure hours on hold will eventually break their will to continue. Code of practice!!!!!
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Tom Jackson
(@tj1000000) reported
@virginmedia *sends scripted response and doesn’t acknowledge what the customer is actually saying again* This is what we’re talking about.
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Laura Tapp
(@Laura_jane2) reported
@virginmedia I’m trying to cancel as my WiFi is shocking and i have to use my own data just for my internet to work. I’m going with sky but need to cancel, I’m not able to ring up as I get really bad anxiety
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Trevor Howson
(@TrevorHowson) reported
Hi @virginmedia My Internet is down this morning. Is all OK in the Brighton area? #Brighton #Virginmedia #nointernet
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yezah88
(@ouystiih) reported
@virginmedia what is going on with your billing and payment service??? Dealing with you lot has left me with a freaking eye twitch.... never encountered a company with CS levels as poor as this.