Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 02/04/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of London, London, Greater London, Camden Town, Croydon, City of Westminster, Islington, Southwark, Paddington, Tower Hamlets, Poplar, Carshalton, Mitcham, Newham and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • g_neale Geoff Neale (@g_neale) reported from Camden Town, England

    @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

  • Khaled_Miah1 Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • beccaleigh99 Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • timhyson Tim Hyson (@timhyson) reported from Bromley, England

    @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

  • charliewhu__ char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported from Camden Town, England

    @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

  • sallyhhk SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • Nigelellway Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • markhayo MarcHayo (@markhayo) reported from Kensington, England

    Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

  • mariesnotcool Mariachiara (@mariesnotcool) reported from Islington, England

    @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England

    @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

  • myball123 Simon Groutage (@myball123) reported from Bexleyheath, England

    @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HarriettMills Hattie Mills (@HarriettMills) reported

    @virginmedia ... but his phone no longer connects. I'd really just like 100% assurance that installation will take place on the 8th with no further issues from Virgin?

  • danimims00 dani (@danimims00) reported

    @virginmedia Ive now been on hold to your "customer services" for over 40 minutes. Great service Virgin

  • Coach_LewisVJ Lewis Vaughan-Jones (@Coach_LewisVJ) reported

    @virginmedia Yeah, can you just ensure that your Wi-Fi doesn’t go down 3 times a day?

  • mavtweetz Adam Maravia (@mavtweetz) reported

    @virginmedia Terrible service, you reply to me a day later. You guys have the worst customer service team I can’t lie.

  • taylalaurenxo TaylaLauren (@taylalaurenxo) reported

    @virginmedia That doesn’t help when I’m not able to work... I’m paying money for service i’m not getting.

  • iqwertyuop DEE (@iqwertyuop) reported

    @virginmedia Shocking service. I dread ringing you

  • ChrisOates01 Chris Oates (@ChrisOates01) reported

    Hi @MoneyTelegraph now been waiting 8 hours for callback from @virginmedia they promised callback within 4 hours. I am a vulnerable customer undergoing chemotherapy and having serious broadband problems. Trying to resolve this for a week now.

  • danimims00 dani (@danimims00) reported

    @virginmedia What company takes an order for a service 2 weeks in advance and then waits until 1 hour before their installation window closes to inform the customer they have no equipment????????????

  • SEllisXD Sophy Ellis (@SEllisXD) reported

    @virginmedia Same issue again today, speak to you about 9pm yeh?

  • jstaughton01 John (@jstaughton01) reported

    @virginmedia Issue with broadband phone and billing