Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, City of Westminster, Southwark, Bexleyheath, Bromley, Mitcham, Orpington, Beckenham, Welling, Caterham, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
Poplar	Wi-fi	13 hours ago
Croydon	Internet	19 hours ago
City of Westminster	Internet	1 day ago
Poplar	Wi-fi	2 days ago
Croydon	Wi-fi	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Claire Champion (@Champion3Claire) reported 11 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Bernie Biggs (@Biggsy58) reported 11 minutes ago from Bexleyheath, England

  @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

• 
  Ranjan Mallya (@RanjanMallya) reported 14 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Millwall halfwayline (@millwalljdb) reported 15 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Jane Common (@JaneCommon) reported 15 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  hippychic (@Keldavey) reported 15 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Catt Hurman (@catt_hurman) reported 19 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Mamba 〽️🦋 (@imbranzo) reported 23 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  JamesLee85 (@jameslee_1985) reported 25 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Befitat50 (@befitat50) reported 26 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  A voice only (@Avoiceonly2) reported 27 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Declan Higgins ☘ (@declan1968) reported 31 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  anne hill (@gorgeousuk) reported 32 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Philip 🦅 (@Phil_Swallow) reported 32 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Michael James Weaver (@Weaverfooty14) reported 36 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Mrs R (@KateRenton) reported 46 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Marta (@itsmartamoya) reported 51 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Mike Fuller (@ninepine) reported 52 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 58 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Philip 🦅 (@Phil_Swallow) reported 59 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported 3 minutes ago

  @virginmedia When is this likely to be? I have stuck on the welcome page for over 24hrs. This is not acceptable and no information being shared on what the problem is and when service is likely to be resumed. Very poor

• 
  J Corbi (@JCorbinHus) reported 5 minutes ago

  @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

• 
  lou pitt 🤓 (@loopyloupy) reported 6 minutes ago

  @virginmedia I have no service at all telling me to look at service checker doesn't help

• 
  Cager (@ImCager_) reported 8 minutes ago

  @virginmedia My WiFi in my area had gone down i can't contact anyone fix it please

• 
  Martin James Clarke (@MJHClarke) reported 8 minutes ago

  @virginmedia, please help. I want to watch the Running Man (New). You've changed the interface and I cannot find it. It's on now, live but I want to watch it from the start on demand.

• 
  Nicola Quick FEPAA (@njquick) reported 11 minutes ago from Exeter, England

  @virginmedia useless customer service; complete service outage for 3 x days; after 48 hrs, £10????? Outrageous! #whatajoke

• 
  Lucia (@LadyLucia05) reported 12 minutes ago

  @virginmedia Sunday and still broadband issues, none of my home security is working properly am sick to death of it now, but you will expect my Direct debit to be fulfilled on Wednesday.

• 
  Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported 13 minutes ago

  @virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?

• 
  James (@James59973804) reported 14 minutes ago

  @virginmedia your service is absolutely **** why is my internet down!!!!!

• 
  mark palmer (@MaverickMark) reported 16 minutes ago

  @virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from