Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Dartford, Hammersmith, Islington, City of Westminster, Newham, Croydon, Southwark, Paddington, Tower Hamlets, Camden Town, City of London, Sutton, Poplar and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Dartford |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Islington |
TV | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Daniel W
(@damawa42) reported
from
Kensington, England
@virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.
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paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Also your response to social media is crap
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia your customer service is the worse
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
Have u hot a problem with your phone lines @virginmedia Twice I have been in a q for 15 mins to be cut off.
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Christian Dart
(@DartChristian) reported
from
Sutton at Hone, England
So, @virginmedia recently cut off my mothers services and listed her as “DECEASED” As far as I’m aware, she’s very much alive but I am livid. They promised a letter of apology, they have yet to do it. For a communications company, they’re pretty ******* poor at communication.
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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Sam Peel
(@SGuggiariPeel) reported
from
Poplar, England
@virginmedia Wireless. But the problem is the device (seemingly some kind of limitor) installed by your engineer. That is the specific point I want addressed and I'm fed up of being pointed to generic and useless guidance
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Still hanging on 25 minutes you really care about your customer
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Paul
(@PaulG_Lon) reported
from
Wandsworth, England
@TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks
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Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia I’ve just been hanging in for 20 mins to let you know I’m leaving so how long will a complaint take !!!!!!! Still hanging on 😤
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dot Cameron
(@dotbossbank) reported
@virginmedia Nope! Just leads me to service checker! I am looking for an alert text to let me know if service is going to be disrupted due to essential works. Not to check if something has already been disrupted.
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pand
(@pand237) reported
@virginmedia to the special customer service advisor David - congratulations. Any doubt about unsubscribing from this service, having him simply cut off the call has brought things neatly to a head. To be fair, the years of crap service was quite the build up. #branson #virgin
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
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Steve
(@Lapsed1Pacifist) reported
@virginmedia because i know my broadband is having intermittent issues, its been going on for a month. I would like to know what the problem is and when its going to be resolved.
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wendz
(@wendzedin) reported
@virginmedia is there a problem with broadband & TV in EH9 2LZ area?
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Colin
(@Colin69379658) reported
@virginmedia your internet service is fu@king ****😡
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Jamesji
(@JamesatKeele) reported
@virginmedia Just broadband, mobile is OnePlus from Vodafone,I want to get this resolved and your customer service phone number never get through
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Steven Robinson
(@FUT_Ste) reported
@virginmedia Yes problems in my area been the same for weeks
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Mary Matthews
(@Maryjmatthews) reported
@mollyeddie11 @markbenhall @virginmedia Thanks to you I can now watch on my TV! Shame the virgin customer advisor couldn't tell me the red button sequence had changed and I had to press the info button to access the game. Although I don't have the right commentary
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Leon Fleming
(@leonfleming) reported
@virginmedia I don't know. At over £70 a month why am I expected to do Virgin's job for them? In the time it takes me to work out why your service is down, I could probably just as easily change over to different - and cheaper - supplier. I expect much better. (TV box won't start up either.)