Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 02/02/2026 12:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Croydon, Paddington, Carshalton, Southwark, Mitcham, Camden Town, Newham, Islington, City of London, Coulsdon, Kensington, Poplar and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • dorsetmartin1 @dorsetmartin (@dorsetmartin1) reported from Croydon, England

    @virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no

  • Kimmy_CPFC Kimberley Morris (@Kimmy_CPFC) reported from Croydon, England

    @virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia your TV and Internet are down and there's a glib message on 150 saying you're always "improving services". Just so you're clear being down is not an improvement and a fix time of 17:30 is taking the Mick. #W02 @downdetector

  • HanHan1 H a n n a h (@HanHan1) reported from Bromley, England

    @virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).

  • masters_nik nik_masters (@masters_nik) reported from Camden Town, England

    @virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.

  • mikeyplewis Mikey Schmikey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 (@mikeyplewis) reported from Islington, England

    @moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Some notice of planned works (a push notification in App) plus meaningful updates rather than platitudes would help please. Service is still intermittent but no further updates have been provided.

  • sadielady1969 Debbie Wood (@sadielady1969) reported from Bromley, England

    @virginmedia I thought that might be the case. It’s a shame as some people might not realise what’s going on and give all the info. Horrible people 😡 thanks for your help today

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    @vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.

  • arigork Ari Gork (@arigork) reported from City of London, England

    Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.

  • rezaalimalik Reza Ali Malik (@rezaalimalik) reported from Croydon, England

    @virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!

  • dorsetmartin1 @dorsetmartin (@dorsetmartin1) reported from Croydon, England

    @virginmedia No problem. All seems good at the moment.

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @virginmedia I am a new customer supposed to be installed today and already somebody not doing there job! Would like someone to contact me please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pmb180 bush (@pmb180) reported

    @virginmedia The text service is absolutely useless!!!

  • hollistony tonyhollis (@hollistony) reported

    @virginmedia One other question, before we moved house two weeks ago, in a different location, when on channel 101 there was the option to press the blue button on the remote to watch in HD. This doesn't work now for 101 or 104 but it work for other channels, such as 106.

  • emaarr Em (@emaarr) reported

    @virginmedia your putting the price up due to improved services… your service is more shocking then ever. Sick of having a flakey connection. What’s the cancellation procedure please

  • stupideejit Zeus, Poops & Shoes | #BlackLivesMatter (@stupideejit) reported

    @virginmedia how much time in advance do I have to give you if I am moving/cancelling the service? I am not under any contract anymore.

  • Chrissanders13 Chris Sanders (@Chrissanders13) reported

    @virginmedia Nope - according to the service status page on the site there is a tv issue so I’m going to assume it’s that unless you can tell me otherwise ??

  • PaulWButler Paul Butler (@PaulWButler) reported

    @virginmedia Well that was worthwhile I held on for 63 minutes and was then cut off! This is not good enough! What do I do now to deal with my ongoing internet issues?

  • Smurf_RFC Smurf (@Smurf_RFC) reported

    @virginmedia My broadband speed has been slow for months, I called a while back and they tried to fix it but didn't work it's now got worse, on Monday the person on phone donena rebot to monitor the router however now I can't connect to on demand and having issues with phone WiFi

  • CFeeyin Chin Feeyin (@CFeeyin) reported

    @Cian_1_ Virgin Media? No, thanks!! Very poor so far.

  • AnneMarieCurra4 ⚡️Anne Marie Curran⚡️ (@AnneMarieCurra4) reported

    @virginhelp @Virgin @virginmedia WiFi is constantly dropping out. We have reset the router on a number of occasions and the problem persists. Ongoing stress. Paying for a roulette service. Will be leaving. Is this your first time doing broadband…

  • jrcroxford James Croxford (@jrcroxford) reported

    @virginmedia can you please explain why as a loyal customer, I'm going to be charged significantly more to renew my contract that a new customer joining the same one? Your phone operative even admitted it was stupid! Your about to lose a customer...