Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Poplar, Southwark, City of Westminster, Bexleyheath, Orpington, Welling, Bromley, Mitcham, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	11 hours ago
Poplar	Internet	19 hours ago
Poplar	Total Blackout	1 day ago
Croydon	Internet	1 day ago
Southwark	Total Blackout	1 day ago
City of Westminster	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 9 seconds ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Nigel Ellway (@Nigelellway) reported 25 seconds ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  My Football Shirt (@Slatsman) reported 11 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  anne hill (@gorgeousuk) reported 15 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  anne hill (@gorgeousuk) reported 16 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Beth (@bethcanadian) reported 16 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Befitat50 (@befitat50) reported 20 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  R. Aaron (@aaronuart) reported 22 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  R. Aaron (@aaronuart) reported 23 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Stephen Champion (@Champs707007) reported 34 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Philip 🦅 (@Phil_Swallow) reported 35 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 36 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  hippychic (@Keldavey) reported 39 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  R. Aaron (@aaronuart) reported 40 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  JJ Hazan (@HazanJJ) reported 46 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Nick Tippett (@nicktippett) reported 48 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  JamesLee85 (@jameslee_1985) reported 49 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Baz, Wacky worm! (@mobiusb2) reported 50 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Marta (@itsmartamoya) reported 55 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  traymca 💙 (@traymca) reported 57 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  d_f1888 (@df1888) reported 3 minutes ago

  @virginmedia @LutzSchueler We’ve been trying to have VM install fibre bb to our home after multiple postponements, numerous phone calls, raising 3 complaints, even emailing the CEO office(who haven’t responded) we are still waiting for the service to be installed.

• 
  markrmifsud (@markrmifsud) reported 5 minutes ago

  @virginmedia Now it's tomorrow 12:00 thats approaching 3 days with no service

• 
  Mark vix (@Vikk3rs146) reported 7 minutes ago

  @virginmedia I don’t think you give a toss tbh in an age of working from home I had to hotspot and use my data to get through work the last 2 days ..texts from you to say it’s fixed then 10 mins later it’s down again ..I reckon in the 2 years of my current contract I’ve lost 20 days service

• 
  RPD Pacer (@rpd_pacer) reported 10 minutes ago

  @Cloverbeech @virginmedia Just checked. Their top range broadband is as much as my VM bundle. The service we get is really good, it's the absolutely shocking customer service that comes with it 🙄🙄🙄

• 
  Adam Tracey (@adamtracey8) reported 10 minutes ago

  @scoobiesue82 @JSSHERIFF1933 @virginmedia Has this issue been resolved for yous yet

• 
  Ana Atkinson (@Ana1Atkinson) reported 11 minutes ago

  @virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet

• 
  pedwards (@petepedwards) reported 14 minutes ago

  @OliverGMcManus @virginmedia They are on a separate network to most other providers so you can get a contract with someone like BT/Sky etc while Virgin dispute is sorted. Three also offer a 5g based home internet service that's dependent on mobile signal.

• 
  Izzy McGuire (@iz49) reported 15 minutes ago

  @virginmedia I want to cancel my TNT sports it is ridiculous you make it so hard to do on the Virgin Media website. Please can someone message me asap

• 
  glazersout (@siralexisared) reported 15 minutes ago

  @LucyProxxyfox @O2 @virginmedia Good luck with a complaint Lucy, mine is nearly 5 months old after O2 cancelled an iwatch contract incorrectly and stuck an arrangement to pay on my credit file, which stays for 6 years. About to go to the ombudsman

• 
  Graham FIrth 🇬🇧💙💛🤍🐕 (@firth_graham) reported 15 minutes ago

  Thanks @virginmedia for cancelling installation due today with less than 24 hours notice. Great you think it’s acceptable to now leave me for 2 weeks with no working from home or security cameras. Customer services can’t be bothered to call back, guess I’m leaving before joining