Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Southwark, Caterham, Croydon, City of Westminster, Bromley, Purley, Orpington, Bexleyheath, Mitcham, Carshalton, Sutton, and Welling.

City	Problem Type	Report Time
Poplar	Internet	14 hours ago
Southwark	Internet	1 day ago
Caterham	Internet	1 day ago
Southwark	Internet	2 days ago
Croydon	Wi-fi	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Mitzy (@mihaialaci) reported 6 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Alex (@ameehan71) reported 9 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  My Football Shirt (@Slatsman) reported 10 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  Philip 🦅 (@Phil_Swallow) reported 14 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Marta (@itsmartamoya) reported 19 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Befitat50 (@befitat50) reported 24 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Nick Tippett (@nicktippett) reported 26 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  JamesLee85 (@jameslee_1985) reported 26 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Mike Fuller (@ninepine) reported 31 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  William (@willbassoumba) reported 36 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Andee Byford (@BobCratchitt) reported 39 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Bernie Biggs (@Biggsy58) reported 45 minutes ago from Bexleyheath, England

  @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

• 
  Andy Walker (@educationforum) reported 45 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  Adam H-Matthews (@AdamHMatthews) reported 47 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Jane Common (@JaneCommon) reported 49 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Baz, Wacky worm! (@mobiusb2) reported 49 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Ranjan Mallya (@RanjanMallya) reported 51 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 53 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Mark (@markrhorney) reported 53 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  anne hill (@gorgeousuk) reported 55 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashen (@Ashen33vr) reported 5 minutes ago

  @caulmick @Kerrytara Why are RTE, Virgin Media and Irish Times not reporting on this? Isn’t this a big news story? Shouldn’t the tax funded media be reporting on issues like this!?

• 
  Bob (@ChrisJordan1002) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

• 
  You’re Just Listening 😀 (@ChatchoMan) reported 7 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK If Virgin Media are such money grabbing filth that they don’t want to believe a grieving person that contacts them and just terminate the contract they should at least backdate it based on the death certificate. Anything other than that is disgraceful.

• 
  LGWLGWLGW (@lgwlgwlgw) reported 9 minutes ago

  @virginmedia Done this multiple times. Engineers have confirmed there are regular intermittent network outages in my local area which cause broadband to drop out for up to 10 mins at a time. Not good. Also no priority for anyone at Virgin Media to fix the issue any time soon

• 
  Dr Amir Hamid (@DrAmirHamid) reported 12 minutes ago

  @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

• 
  Sarah (@sarahvkeenan) reported 14 minutes ago

  @virginmedia who can I contact about my broadband not working for 4 days?

• 
  JR (@Dadyougeek) reported 14 minutes ago

  @virginmedia Is this an automated tweet because you’ve said this many times and not responded to my message! A bit like your engineers turning up to fix things this is a shambles

• 
  D (@HopeForTo) reported 18 minutes ago

  @virginmedia major outage and nothing on X about it

• 
  Kevin Davies (@CCFCGrapes) reported 18 minutes ago

  @virginmedia @George66Steve Sounds like a standard AI response. At least they did not say we value your custom. They could send you a message that says try this number and speak to one of our multitude of customer service agents.

• 
  ABDUL (@MrMufc77) reported 20 minutes ago

  @virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours 😡