Virgin Media outages and service status in West Wickham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around West Wickham, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 8, 9:55 PM GMT+1.
- Internet (52%)
- TV (25%)
- Wi-fi (13%)
- Total Blackout (7%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Wickham, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Bromley, City of Westminster, Poplar, Orpington, Bexleyheath, Welling, Mitcham, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 15 hours ago |
|
Southwark
|
Internet | 17 hours ago |
|
Croydon
|
Wi-fi | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
|
Croydon
|
Internet | 3 days ago |
Nearby cities with recent reports
12 recent signals
5 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Mike Fuller (@ninepine) reported from Banstead, England@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Baz, Wacky worm! (@mobiusb2) reported from Lambeth, EnglandOh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Befitat50 (@befitat50) reported from Lambeth, EnglandYou still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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Tony Kinson (@mrkinski) reported from Bexleyheath, EnglandAfter the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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Miss Toppin (@Miss_Toppin) reported from Croydon, EnglandDear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Turner (@kellyj70) reported@virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.
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Ken (@kenpawley95) reported@virginmedia Down in Wexford and all there is 3G. Omg. Unbelievably bad. Thought that was gone years ago. Time to go Vodafone
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Дж Б Б 65 (@Birkenhead1872) reported@virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose
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Derek Xavier Morriss (@DerekXMorriss79) reported@virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling
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Stephen (@sfinn2302) reported@Virgin OMG Customer Service is non existence. In Dublin airport last night, no net work and emergency calls only. My son couldn't contact me to be collected. I ring @virginmedia same lines as every time before. I always ask to speak witha manager but they are always in meetings.
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Melvyn Malloch (@melvynmalloch) reported@virginmedia moved to your broadband service from @TalkTalk a few months ago it's something I regret everyday. Your customer service is non existent calls cut off before getting any help same as online help. I have a smart home with multiple devices that can't connect have never
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Madeleine Ebbs (@MadeleineEbbs57) reportedVirgin Media, The Tonight Show, Crime is down in Dublin???
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andrhay (@andrhay12) reported@virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00
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JHenderson (@j_henderson__) reported@virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.
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Lisa Harvey (@weeleesa) reported@virginmedia what is going on in EK G74 area? Estimated fix 3pm and been down since last night?? Surely can’t take so long to fix.