Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 02/24/2026 10:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Southwark, City of Westminster, Beckenham, Merton, Paddington, Newham, Stratford, City of London, Barking, Bexleyheath, Islington and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • sumnerpom Matt 🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sumnerpom) reported from Bromley, England

    Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.

  • redgm99 Gaz the Red (@redgm99) reported from East Ham, England

    Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠

  • vickyatwork vicky (@vickyatwork) reported from Croydon, England

    Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots

  • hdl_dl helena (@hdl_dl) reported from Kensington, England

    @virginmedia how long is tv and broadband going to be down today in the Kensington area?

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.

  • paulvivash Paul Vivash (@paulvivash) reported from Lambeth, England

    @virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together

  • 2wheelchick Maria David (@2wheelchick) reported from Bromley, England

    @virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • totti369 Tori (@totti369) reported from Wandsworth, England

    @virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?

  • robinpr71 Robin Pritchard (@robinpr71) reported from Lambeth, England

    So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia answer your damn phone

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks

  • IIndigoMouseRH Rachel Hayden (@IIndigoMouseRH) reported from London, England

    Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff

  • Traceywith_an_e Tracey Franklin (@Traceywith_an_e) reported from Redhill, England

    @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RaminVazir Ramin Vazir (@RaminVazir) reported

    @PyrionFlax @virginmedia If they oversold in your area it sounds to me like they are traffic shaping and throttling speeds to maintain service when at high load. Virgin are known to do this very aggressively in some areas unfortunately and they really don’t care.

  • dreadnaught7 KieranBenham (@dreadnaught7) reported

    @PyrionFlax @virginmedia I had this for upwards of a year Pyrion - The problem was down to Virgin's infrastructure as I had constant packet loss, they didn't care at all and I ended up having to move provider due to needing reliable internet for work.

  • N1pq1 TFlipz (@N1pq1) reported

    @virginmedia i cant find a fix time for the internet to be fixed im in burnley uk

  • PyrionFlax PyrionFlax (@PyrionFlax) reported

    I think it's about 6 weeks now? maybe 2 months? internet has been SO bad. @virginmedia I don't know what to do. I don't know who to call. I don't know if you are even capable of fixing this. you are 100% affecting my living. is there an ombudsmen or something that I can contact?

  • annabeldearing annabeldearing (@annabeldearing) reported

    @MrMondegreen @tonymc39 @virginmedia Exactly this . Sent back equipment. Got £5 refund cheque following final bill . A month later got a new bill for £100 for wifi mesh etc which they’d sent to improve crap service and charged £5 pcm for

  • dazzy2010 darren bancks (@dazzy2010) reported

    @virginmedia There has been nothing but faults with virgin since the day we signed a contract with them! I want this issue resolving in the next 12 hours or I’ll be writing to the ombudsmen.

  • LSTOCCZach ZMilas049 (@LSTOCCZach) reported

    @virginmedia done with you lot. Absolute terrible customer service and constant outages. Canceling tomorrow

  • PrinceFrogOne1 PrinceFrogOne (@PrinceFrogOne1) reported

    @virginmedia Just tried a minute ago and still not working

  • womaninblack stacia briggs (@womaninblack) reported

    @virginmedia @frank64946849 Mine is down in NR4 too. And there’s planned works tomorrow - when might the internet actually work in the next few days?!

  • JimmyfaeDundee 🏴󠁧󠁢󠁳󠁣󠁴󠁿Jimmy🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JimmyfaeDundee) reported

    @virginmedia i just got connected yesterday but I can't log onto my account to see my router settings. The help page is not working for me so can you help me please?