Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Poplar, Southwark, Bromley, Mitcham, Bexleyheath, Beckenham, Welling, Orpington, Caterham, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
City of Westminster	Internet	7 hours ago
City of Westminster	Wi-fi	8 hours ago
City of Westminster	Internet	9 hours ago
Croydon	Total Blackout	15 hours ago
Poplar	Internet	16 hours ago
Poplar	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Mike Fuller (@ninepine) reported 3 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Mike Fuller (@ninepine) reported 5 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  A voice only (@Avoiceonly2) reported 7 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Anna Thurman (@AnnaThurmanLDN) reported 7 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 10 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Khaled Miah (@Khaled_Miah1) reported 14 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Mrs R (@KateRenton) reported 17 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Nada Tharanee (@ntharanee) reported 19 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  My Football Shirt (@Slatsman) reported 21 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 24 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  A voice only (@Avoiceonly2) reported 26 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Millwall halfwayline (@millwalljdb) reported 30 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Nick Tippett (@nicktippett) reported 38 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Jenny (@jennymelmo) reported 38 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Befitat50 (@befitat50) reported 39 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  anne hill (@gorgeousuk) reported 42 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 45 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 46 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  #AshTag (@Ashley_Rhysss) reported 47 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  anne hill (@gorgeousuk) reported 48 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Davies (@HelenDavie66542) reported 2 minutes ago

  @virginmedia Having problems getting install app to display to change to virgin media 360. Shall I just wait 5 days for it to appear?

• 
  ESK7RADIO (@ESK7RADIO) reported 5 minutes ago

  @virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .

• 
  Stewart Paske 🇪🇺🇬🇧🖖 (@Stewart_Paske) reported 7 minutes ago

  @virginmedia Broadband issues in CB4, Cambridge. Anyone else experiencing issues? #cambridge #VirginMedia

• 
  toastyborg (@Demon__Cyborg) reported 11 minutes ago

  Been on hold for @virginmedia technical support now for THREE hours and still no answer. This is beyond a joke

• 
  rachaelinnc (@rachaelinnc) reported 11 minutes ago

  @virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!

• 
  Stephen (@Stephen1494712) reported 16 minutes ago

  @O2 Unfortunately despite having it dealt with twice, the app is showing the balance being brought forward from the previous month yet to see my own bill properly I have to use your ridiculous VirginMedia login instead of being able to simply use the app as normal. This is waste.

• 
  Emily J Clarke (@clarke_j_emily) reported 19 minutes ago

  @virginmedia Losing the plot. The outage in my area is 1 mth old today! Been on hold 75mins to add further complaints to my complaint 🤬

• 
  billy winter (@billywi56359173) reported 19 minutes ago

  @virginmedia tried calling and it’s impossible to get through to anyone, my bill keeps going up and up and up and the service keeps getting worse and worse, so I try and swap supplier and now you’re charging me nearly £300 to leave early.

• 
  Colin (@burgcolin) reported 23 minutes ago

  @virginmedia no Netflix or apps working! Rang but still not working

• 
  Jim Harrigan (@Bloodrave1984) reported 24 minutes ago

  @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service not this sub-standard unreliable service. Maybe I should contact Trading Standards for breach of Contract