Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, City of Westminster, Newham, Southwark, Croydon, Islington, City of London, Camden Town, Hammersmith, Fulham, Barking, Tower Hamlets, Paddington and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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Max Osiris
(@themaxosiris) reported
from
Sutton at Hone, England
@virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
******** is wrong with Virgin Media broadband?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@redmeister81) reported
@KurtMcBain @virginmedia They make it as hard as possible to cancel Cc @MartinSLewis
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Anna
(@a_tuts) reported
@virginmedia LOL so nothing if it’s down a FULL day
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Dan C
(@claaarkkkeeeeey) reported
@virginmedia Person at the insurance line have said there has been a complaint 04/05/22, virgin contacted insurance team and confirmed no insurance. I tried giving the person the IMEI number they say they cannot check via this. They require a policy number which customer service won’t give me
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Kerry Oh
(@ParrPowelWalsh) reported
@virginmedia DISGUSTING 3 WEEKS OF HELL FROM@VIRGIN MEDIA AFTER BEONG A CUSTOMER FOR 10 YEARS THEY CANNOT TRANSFER ME OVER TO NEW HOUSE LIES AFTER LIES ON THE PHONE … IN 2 DAYS IVE SPOKE TO JUST UNDER 50 PEOPLE TOLD ALL DIFFERENT THINGS BUT ALL SAY CALL YOU IN AN HOUR
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Stuart Monteith
(@stuart_monteith) reported
@sxaTech @virginmedia Get a decent router and put the Virgin one into modem mode. We have stupid ping timeouts, etc. until we did that.
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StevenD
(@StevenD1632) reported
@virginmedia can you please advise if there are ongoing issues in HX2 7HT. We have no internet at all?
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Hannah
(@awfcftw) reported
@virginmedia hi. My virgin media box is trying to load channels and is stuck at 16%. I’ve entered the error code online and followed the instructions but it still isn’t working. Please help.
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Gary MacAlister
(@GaryMaca) reported
@EGX @virginmedia Thanks for the reply -Yeah, I gave it a go but it doesn't recognise my log in details. I called Virgin Mobile & they said I was not eligible. It was for customers with Broadband, Landline or TV only. Sadly as a Mobile customer I was not eligible :(
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Amelia Louise
(@ameliaa_hall) reported
@virginmedia They are dropping out the WiFi isn’t as strong as it should be, even the hard wired is not working, we have chase led for work and called several times, no one can help up, the man told me yesterday that they can’t even send someone to look at it even though this has been months!
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A v u
(@Avuyonce) reported
@virginmedia Same issue I had yesterday I can’t get through to anyone on the call. Only an automated message saying an engineer is aware of the issue and are working on it. I can’t keep going to town to do my work this is ridiculous