Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Newham, Croydon, Hammersmith, Southwark, Bexleyheath, Camden Town, Mitcham, Redhill, City of London, Bromley, Epsom, Wandsworth and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Total Blackout | |
| Newham |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
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Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia Yes, says you are looking to fix by 4pm. Will sign in for updates and compensation..
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Befitat50
(@befitat50) reported
from
Camberwell, England
@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
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Karen Holmes
(@Knocker75) reported
from
Dartford, England
@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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JSK1
(@skoney_girl) reported
from
Merton, England
@Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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Köksal A.
(@koksal) reported
from
Hammersmith, England
@virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Sam Wickett
(@SamWickett1) reported
from
Bromley, England
@virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RowenaMenton
(@MentonRowena) reported
@WelshknightWard @virginmedia Why can’t they say what the issue is? A spade through cables is what I heard. Just be honest, these things happen. But ignoring customers queries through some corporate Communications policy is not good enough.
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Annette Hogg
(@Arhogg) reported
@virginmedia @KinlanPaul My internet has been down since 12.30 on Tuesday 7th june every day I get a promise of the engineer working on the fault but when that time is near a new time for the next day is sent, it’s now Saturday 11th June and still no internet. This is really unreasonable. Pls help
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Sandeep Sandhu
(@Sandeep92Sandhu) reported
@virginmedia Why would i post to the thread if fifty other people have and still gotten no actual Fix? If everyone's having the same issue it's obviously something on your end that can be fixed, so I dont know why you're asking for people's personal experiences of the same thing
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😁 Grouchy 😁
(@grouchy15) reported
@virginmedia Otherwise I wouldn’t have this problem today.
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speedy 🐭🐀🐁👸💕
(@Speedwagon0999) reported
@virginmedia Internet is unreliable at best, constant loss of internet at least 3 times a day and the past couple of days it's been pretty much out the whole time. Turned the box on and off again, reset it and everything. Looked online and apparently a lot of issues are occurring in the city.
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Pete Thrale
(@PThrale) reported
@virginmedia Why then did this happen twice at the same point I had finally got through to the caller I just wanted to cancel and didn’t want to stay did they both disappear and no one took over? So your lying! when I rang your number I was on hold for 20 minutes then….
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Kevin Harley
(@kevinsharley) reported
@virginmedia JUst to add, this is working from a wired connection - pages take forever to load up before crashing. Internet speed test says that upload speeds are absolute crap. Why is your service so shockingly bad?
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Luke Morris
(@Lukathy95) reported
@samjrolfe @virginmedia Are you down south or up north? I know a lot down south say they have a lot of issues with Virgin but up north its absolutely fine... don't know why that's the case but it seems to be from what people are saying
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Bernadette68
(@bras68) reported
How did we ever cope before the internet? Have been having problems with my service for weeks. New router didn't solve the problem, engineer coming out on Monday I don't have Sky or Virgin media, rely on my Smart TV for so much. It's gonna be a long weekend 😢😢
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speedy 🐭🐀🐁👸💕
(@Speedwagon0999) reported
Virgin Media are a bunch of *****, 60 quid a month for absolute shite, hopefully switching to BT next week. Absolute Muppets, fix ya **** *********