Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Mitcham, Camden Town, Newham, Islington, City of Westminster, City of London, Southwark, Coulsdon, Kensington, Poplar, Paddington, Orpington and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Mitcham |
Internet | |
| Camden Town |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Well would've been useful to know that half an hour ago. What's the point of the online chat if even you guys don't think it's worse using! Doesn't really help
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
Dear @virginmedia any chance when a customer twice contacts you cos they want to remove services/reduce bill due to bereavement and bill's being too high you stop trying to sell them additional services
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia Will this issue be resolved today
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Geoff Low
(@iamnotthelotus) reported
from
Redhill, England
Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....
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Francisco Soler (Jr)
(@jrseloto) reported
from
City of London, England
@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Phil
(@feyipuk) reported
from
Crayford, England
@virginmedia I'm sorry for the two poor support staff who are trying to sell us new remote controls, routers and O2 sims - for more money - till we hit the nuclear option and say we're leaving to get what we're asking? We're loyal customers; why does it need to get to that?
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
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the world's most copied Edward Moore
(@edshots) reported
from
Croydon, England
@virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.
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Swami
(@swami102) reported
from
City of London, England
@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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LegoGuard .... Ian
(@thelegoguard) reported
from
Camden Town, England
@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
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the world's most copied Edward Moore
(@edshots) reported
from
Bromley, England
@virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.
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kevin richardson
(@kevinri00714924) reported
from
Poplar, England
@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Online chat waiting for someone to help seem to waste alot of time this week with Virgin
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Francisco Soler (Jr)
(@jrseloto) reported
from
City of London, England
@virginmedia If you were sorry, this issues was fixed long time ago…
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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Ritch Zablan
(@blue_murdock) reported
from
Camberwell, England
@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tara 🌸☕️
(@tarasdiary1) reported
please DO NOT use @virginmedia's whatsapp service it is absolutely ridiculous. i've been trying for NEARLY 3 weeks to get my router moved to a new address and 4 different providers have told me they'll get in touch within *timeframe* - and none of them have
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zunaine
(@zunaine) reported
@virginmedia Hello. I recently got a Wifi Pod. The area its in the net works better. However the other side of house is still bad. Could I please receive a second pod?
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(@PressExpose) reported
@DaveyMarsh @virginmedia Yes quick to take your money and demand you pay on time, but when they owe you money in a refund they simply try to get out of giving it, you keep getting fobbed off saying you will get it, but you never do! I've been waiting 4 months!
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Mr Jones
(@SGRiceJones) reported
@virginmedia Except I did this via my account and the renew option, so I shouldn’t and wouldn’t be given a ‘new customer price’ maybe try again with your answer or better yet I’ll just switch to @VodafoneUK as they offer better value and faster speeds
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Stuart Matson
(@MatsonStuart) reported
@virginmedia Been waiting 3 months (since i switched from sky) for my netflix activation. Customer service is appalling.
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Rebecca Preece
(@Rebecca17187294) reported
@virginmedia As I've just put in all these messages i need to speak to someone. The trouble shooting has been done about 10 times with virgin and about 30 times myself. There must be someone I can speak to someone who understands why I cannot longer speak to the faults team. I've just spoken
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BooCavapoo 🐶
(@BooCavapoo) reported
from
Penwortham, England
@virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia
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Notorious CMG
(@TheConsterMCFC) reported
@virginmedia I don’t know DB is there? I already have two of them mesh things and the internet is just generally terrible.
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Rebecca Preece
(@Rebecca17187294) reported
@virginmedia The manager also apologised. And said no one can call me, so I've told him someone needs to call me urgently TODAY! To discuss thr terrible service we have received I will have to go and buy a now TV box so we can have TV as no one can come until Tuesday. Our tivo box is broken
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Craig
(@craigyants) reported
@virginmedia Yes, but seems stupid to ask for them when struggling already