Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Croydon, Barking, City of Westminster, Paddington, Poplar, Welling, Islington, Orpington, Wandsworth, Southwark, City of London, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Looney
(@LonesomeJay) reported
from
Dartford, England
@virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay
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shoegal
(@Marshall5Sharon) reported
from
Kensington, England
@virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check
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Ynot?
(@Tonyippee) reported
from
Croydon, England
Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.
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凱蒂
(@ItsKatieC0mpt0n) reported
from
Epsom and Ewell District, England
@virginmedia 3 weeks after you drill through my pipe & send cowboy plumbers out I still haven’t heard anything! I filled a complaint 2 weeks ago and no response. If you think I am paying my bill this month you can jog on. Absolute terrible customer service
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Dee_dee03616
(@Dee03616) reported
from
Croydon, England
@virginmedia I seem to be having very slow connection?
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Mike Reddington
(@mikereddington) reported
from
Bromley, England
@virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?
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julie atkinson #ForeverEuropean #Rejoin💙 #FBPA
(@skatinggirl1) reported
from
Bromley, England
@virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.
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Robert Wright
(@RKWinvisibleman) reported
from
Lambeth, England
We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?
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Athaina
(@CharrLady_) reported
from
Sutton at Hone, England
@virginmedia We've been told it's down to a power outage, so area fault.
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Timbo
(@timlardner) reported
from
Camden Town, England
@virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?
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Foodwise Woman
(@FoodwiseWomen) reported
from
Kensington, England
I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱
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spite driven development
(@thomas_maurice) reported
from
Islington, England
Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again
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shoegal
(@Marshall5Sharon) reported
from
Kensington, England
No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.
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J Calvert & A Bates
(@JulieAdamFilms) reported
from
Camberwell, England
@virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
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david
(@kentsoc) reported
from
Biggin Hill, England
@virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.
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Mal
(@hill_mal) reported
from
Bromley, England
@virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Wallace
(@jonnycodec) reported
@virginmedia absolute joke of a service. Moved house and allowed 4 weeks to set up my fibre. 1st day I discovered there was no internal box, engineer came yesterday only to be told the property doesn't have any external virgin wires. TOO MANY ASSUMPTIONS Going on!
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Awesome Creative
(@awesomecreative) reported
@virginmedia Ive been trying to downgrade since May. Constantly put on hold (I give up around 45 minutes). Ready to pull the plug at the bank now; paying for your services that I never use. As a customer of 8+ years Im now going to place my loyalty elsewhere.
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David S
(@therealjimr0yle) reported
@virginmedia I last called today. I called 2 weeks ago. I called before that & got hung up on. I raised a complaint last year. I challenged it not long after the account was active and was told 60 days. I was then told after the 60 days I couldn’t cancel as my cooling off period elapsed.
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Dean Faulkner
(@dean_faulknerr) reported
@virginmedia Will my account be credited anything as a result of this? Not being able to avail of the full service I pay for
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Stephen Neal
(@Stephen_Neal) reported
@virginmedia Thanks, I will. This is the second major issue I've had with VM broadband in less than 12 months. Feels like a very unreliable service if I'm honest.
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PsO kt
(@pso_kt) reported
@virginmedia No they said it was out of stock, phoned back multiple times and said still out of stock nationwide. I specifically asked for the maxit bundle with 1gb Internet as our router is awful. I've looked on my account and it says m600 Internet, if this is the case then I will be leaving
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Zukanna
(@_Zukanna_) reported
@virginmedia Yes, my laptop is always wired. All wired and wireless devices across the whole house go down, because our hub literally resets itself. I just took a video of the router doing it.
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Morag🇬🇧🇺🇦🇬🇧
(@moggie611) reported
@thedogman_918 @virginmedia Unfortunately this seems to be common with several companies, poor service and kept hanging on working your way through a menu choice. 🤬
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Paul Riley
(@gibluap) reported
@virginmedia Says having problems connecting to the hub which is strange as I connect via cable to a switch, which is functioning, then a 25 metre run to the hub. Will check the connections for a dry joint. Speed test to Impart, Leicester 909 down 52.74up
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KookyKat
(@thekookykat) reported
@virginmedia Oh that's good to know! Thank you ... is that for the people who can help with being unable to watch Sky Racing or just generic customer services?