Virgin Media Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hammersmith, Camden Town, London, Croydon, City of London, Islington, Tower Hamlets, City of Westminster, Sutton, Newham, Poplar, Fulham, Barking and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Southwark |
Total Blackout | |
| Hammersmith |
Internet | |
| Camden Town |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service
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Alex Balfour
(@adbalfour) reported
from
Kensington, England
@virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!
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Quentin
(@quentinnield) reported
from
Lambeth, England
@MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology
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Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
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Eddie🇬🇧🇪🇺
(@Edd1203) reported
from
Camberwell, England
@jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.
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raymond Barker
(@RaymondBarker4) reported
from
East Ham, England
@virginmedia We are sick of the constant interruption to our service time for a change me thinks
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia outage in Kensington....again.
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lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
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Richard Marsh
(@Zabadda) reported
from
Epsom and Ewell District, England
@GraemeKelly1 @virginmedia I moved house and wanted to take my 500mb virgin package with me (£110 pm) they don’t service my new area so they charged me £240 to leave them even though it’s their fault! Disgusting!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Iman Vajdi
(@IVajdi) reported
@virginmedia No broadband service for more than 12 hours now (SW15) and no outage reported on your website ! This is on top of your usual day to day network issues ! Is there an ETA to get an update or get the service working?
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Fps_guy
(@sluggishgamers) reported
@BattleDogs_mxr @virginmedia Best advice I can give is switch to BT direct I used to have the same issues with sky.
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Avril Newman
(@AvrilNewman9) reported
@virginmedia No one will help me. They told me I have to wait til next year when it expires.
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James Manning
(@Jimmythegreeb) reported
Once again @02 service is down. How many weeks this time. Since they merged with @virginmedia their service and customer service has be appalling
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Catherine Shield
(@shieldsie92) reported
@virginmedia @virginmedia I will be looking to get a better customer experience from another provider #virginmedia #virginmedialetdown #poorcustomerservice
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Lyzz
(@ManicMundie) reported
@virginmedia Morning, no I didn't contact them as it's so common to lose internet now and get sent round in circles when I do contact them. Asked to leave sooner because of the issues and was told I need to go through a month of no internet to get out my contract fee-free 🙃
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Stephen 💙
(@Stephen3_22) reported
@virginmedia Day Eight of complete loss of Service @virginmedia
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Simon G ⚓👓
(@SimonG83) reported
@virginmedia Hi, I have a Super Hub 2, there are 2 green arrows that are on and occasionally flash, I have rebooted several times, checked the connections at the back but still having the issue and need to log on for work.... HELP!!
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Mark Billinge
(@MarkBillinge) reported
@virginmedia This is already DAY 5 and it feels like I’m still having to explain the issue!!
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Douglas Boyle
(@bro8ros) reported
@virginmedia Thats now a month with no phone lines and no phone call from Order Management Team Manager. Got complaint ref but nowt done. Can someone get back to me immediately!!!!!