Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Southwark, Welling, Bexleyheath, Bromley, Poplar, Mitcham, Orpington, Beckenham, Caterham, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Croydon	Internet	5 hours ago
Croydon	Internet	6 hours ago
Croydon	TV	7 hours ago
Croydon	Internet	12 hours ago
Croydon	E-mail	13 hours ago
City of Westminster	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Mike Fuller (@ninepine) reported 48 seconds ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Kay Bak (@kaybaka) reported 4 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 10 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Jenny (@jennymelmo) reported 11 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  travelling Adam (@TravellingAdam) reported 11 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 15 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  William (@willbassoumba) reported 17 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  anne hill (@gorgeousuk) reported 23 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Kay Bak (@kaybaka) reported 26 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  hippychic (@Keldavey) reported 36 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Beth (@bethcanadian) reported 38 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  #AshTag (@Ashley_Rhysss) reported 39 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  anne hill (@gorgeousuk) reported 40 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 40 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Kwame Gyamfi (@Kwame916) reported 44 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Andy Walker (@educationforum) reported 45 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

• 
  JamesLee85 (@jameslee_1985) reported 46 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Jack Robinson (@JackEORobinson) reported 48 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Nick Tippett (@nicktippett) reported 50 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Mike Fuller (@ninepine) reported 56 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported 6 minutes ago

  My @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?

• 
  Mo (@MrsPeebs208) reported 8 minutes ago

  @JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else

• 
  Chris Richards (@rocky_115) reported 9 minutes ago

  @virginmedia so any news on a broadband fix for SA1? Approaching 9 hours now of no internet or tv

• 
  Vicky Leigh (@vickiferris) reported 14 minutes ago

  Try to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia

• 
  Stevy Martin (@_inexcelsisdeo) reported 14 minutes ago

  @virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?

• 
  OhJxkeyy (@PxntherBlxck) reported 17 minutes ago

  @virginmedia Already been on the phone with someone at virgin,they sending out a 2nd engineer on Thursday because the first engineer didn't solve the problem. Useless brain dead company

• 
  Simon Beals (@SimonBeals2) reported 17 minutes ago

  @virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.

• 
  Memia S (@memia) reported 19 minutes ago

  @virginmedia this is absolutely disgusting service, for the amount money we pay for Internet packages. The internet has been down for the last 2days and I’m tired of getting the same robotic answers as to y its not working. People are working from home and need Internet services!

• 
  Crafty (@ACraftyOne) reported 25 minutes ago

  @virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.

• 
  Kirsty ✨ (@Kirsty__x3) reported 27 minutes ago

  @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working