Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, Greater London, Croydon, City of Westminster, Southwark, Poplar, Wandsworth, Newham, Orpington, Kensington, Camden Town, Sevenoaks, Swanley and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Fulham |
Total Blackout | |
| Greater London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...
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ED PARSONS
(@edparsons) reported
from
Wandsworth, England
@mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..
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Raymond Barber
(@RayBarber21) reported
from
Wandsworth, England
@virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?
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Kyle Sewell
(@KyleSew2112) reported
from
Bromley, England
Right what ******* idiot at Virgin media thought it's ok to reboot my TV
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia You’d think their customer services were good according to their lovely adverts. Automation is only so good when it keeps you in a useless loop going nowhere.
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Porgie
(@george_hut) reported
from
Islington, England
WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.
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Gary Ekins
(@garyekins) reported
from
Epsom and Ewell District, England
@virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.
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Sara Rainwater
(@sarainh2o) reported
from
Sutton at Hone, England
.@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?
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Agustin Pesciallo #WearAMask
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.
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MOMO
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is
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Sheetal
(@Sheetal_15) reported
from
Camden Town, England
@virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.
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Kate
(@whoiskatrin) reported
from
Islington, England
@aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show
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Sarah Waygood 💙
(@SarahWaygood) reported
from
Sutton at Hone, England
@virginmedia please could someone contact me. On hold for 20 minutes. No TV service.
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK
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John Boxall
(@jdboxall) reported
from
Merton, England
Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Martin
(@dickerboy) reported
from
Merton, England
My @virginmedia service is completely down again. Shambolic.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Jackson
(@brettsjackson) reported
@virginmedia The BB signal drops several times per day. The Wi-Fi remains. The Team suggest boosters, which won't help as its the BB not the Wi-Fi. Router has been replaced - hasn't fixed it. Suggestion is that there is nothing that can be done. But the BB is not reliable nor consistent.
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Cheryl Gillett
(@ChezzerG) reported
@virginmedia I am also my wife's carer as a fact this issue happened yesterday as either could not reach each other
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Joshua Graham
(@joshjamesgraham) reported
Nice job @virginmedia. Engineer visit to our neighbour coincides with a complete loss of service. Speak to your team who can provide no help, can't get anyone out before Tuesday (!) and then hang up. Superb stuff.
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Emíko *^-^*
(@EmikoKazzakeu) reported
@virginmedia Yes and no help there either. And all I had last time was people on here trying to say it was me.. yet a few of us had the same issues again.. all of us on virgin media. I think its time I am gonna go to sky now. Had enough
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Paul
(@AlexExile10) reported
@welshboy69 @virginmedia Yep, I got cut off while reordering the box on my third go I think, I'm the same, had no real issues, but omg, this feels like they're really trying my patience !!
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ɪᴇᴜᴀɴ
(@welshboy69) reported
@AlexExile10 @virginmedia Wait till you try and cancel your contract 😳 They cut me off 4 times this morning - I eventually told them that if they cut me off again I’d leave their kit on the drive when I move and wouldn’t take responsibility. Shame really, I’ve not had any real issues with them otherwise
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Sarah Kelly
(@Kelly93Sarah) reported
@virginmedia This number doesn't work as we are in Ireland. We have been on the phone already numerous time with technical staff and they keep fobbing us off telling us "they'll call us back with an update" and nothing? Just keep going round in circles!
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derekcroghan
(@derekcroghan23) reported
@virginmedia Wow! Just been cold called by you guys and have never come across anyone as rude on the phone ever! Wouldn’t let me finish my sentences and abruptly hung up. Leaves a very sour taste…
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Fabian Odu
(@fabian_odu) reported
@virginmedia The service is back up again without me doing anything, it has been a frustrating experience using your service and I have resolved to look for an alternative. These outages have become so frequent that it is hampering my ability to fulfil my commitments to clients.
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Shane
(@_Shane_MW) reported
@virginmedia Well I have an original account but my service is moving to a new property so I assumed my account would just move over.