Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 11/24/2025 18:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hammersmith, Newham, Bromley, City of London, Southwark, Epsom, Wandsworth, City of Westminster, Paddington, Barnes, Poplar, Barking and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • BarryDanser BarryDanser (@BarryDanser) reported from Paddington, England

    @virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it

  • Luccoiffait Luc Coiffait (@Luccoiffait) reported from Poplar, England

    My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.

  • andburd Andrew Burdett (@andburd) reported from Camden Town, England

    @virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Croydon, England

    @virginmedia You don’t provide a service in the property I’m moving to so I had to leave. Soz!

  • CharlieBaden1 Charlie Baden (@CharlieBaden1) reported from Wandsworth, England

    @virginmedia Your WiFi service has been down for 5 hours any update

  • xstephw stephanie (@xstephw) reported from Bromley, England

    Living with bad WiFi is honestly stressful @virginmedia 🙄

  • BonjourAnt Antoni Luke Kijewski (@BonjourAnt) reported from Croydon, England

    @virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status

  • SMLJacinto Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia I have complained... feedback or solving my problem has been none!!!!

  • SMLJacinto Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.

  • themib Martin Bentley (@themib) reported from London, England

    Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).

  • IanGManning Cllr Ian Manning #FBPE 🔶 🔶 🔶 (@IanGManning) reported from Poplar, England

    @KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!

  • chloeturnerr chloe turner (@chloeturnerr) reported from Biggin Hill, England

    Can’t believe how awful the service & customer service is at @virginmedia 😡 not one person there can help you!

  • racj25 Ryan Curtis-Johnson (@racj25) reported from Camden Town, England

    @virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone

  • flotus1982 MsKartinsWorld🇬🇧 (@flotus1982) reported from Bromley, England

    @StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate

  • lifeofbry Bryan Scott (@lifeofbry) reported from Lambeth, England

    @SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta

  • SMLJacinto Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!

  • CarysBarton Carys Barton (@CarysBarton) reported from Camden Town, England

    @BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !

  • SMLJacinto Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • halle8405 david cameron (@halle8405) reported

    @virginmedia It's been down in Edinburgh for two days.Your customer service team never mentioned there was Outage. Time for a change .Am sick of your crappy internet and never getting compensation.

  • AlyannaMcKenna Alyanna McKenna (@AlyannaMcKenna) reported

    @virginmedia “Pay your bill” but I can’t login to your website. Unacceptable.

  • Smooth2014 Lee Morley (@Smooth2014) reported

    @virginmedia trying To Contact your Customer Service But Saying dialled incorrect number can you confirm the number pls

  • superssonic David Hawkins (@superssonic) reported

    @virginmedia Absolute joke. So what is the issue i have ethernet devices all working but the wifi ones dont. Can you explain??

  • bromalee peter (@bromalee) reported

    @virginmedia Three hours later and a very unhelpful response - how will you be refunding customers like me who have had to change their plans - why his you also not offer any comms to clarify position this morning if happened at 1am this morning - really poor response !

  • DKMarketing_ldn DK (@DKMarketing_ldn) reported

    LOOOOL @virginmedia outage AGAIN. Truly amazes me how they can justify a huge price increase for a less-than-shoddy service. All you'll get is an 'apology for inconvenience'. Next time they send me a bill I may forget to pay and send them the same apology #VirginMediaoutage

  • cat_bolsover Catherine Bolsover (@cat_bolsover) reported

    @virginmedia I’ve been trying to call to cancel my contract before the 4th April deadline. Will push back the deadline in light of these issues?

  • lisa_ardley Lisa ardley (@lisa_ardley) reported

    It's not only the broadband that is down, so is my TV service. It's getting beyond a joke now! #virginmedia

  • TazUk TazUK (@TazUk) reported

    @virginmedia after today's massive outage I have to ask, what sort of monitoring of your service do you perform? I knew there were problems at 1:40am and I'm just a guy doing a thing. You provide internet service and said nothing until 8am after national media picked it up.

  • tinka76 nikki 💜 (@tinka76) reported

    @stuart_pearce @stucon @virginmedia Yet they say that you need to log a complaint 🤯