Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Croydon, City of Westminster, London, City of London, Islington, Southwark, Paddington, Tower Hamlets, Greater London, Poplar, Carshalton, Mitcham, Newham and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Wi-fi | |
| Croydon |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
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Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
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Elizabeth Bloom
(@tick_tick_BLOOM) reported
from
Lambeth, England
@virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
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Richard Beenham
(@RickBeenham) reported
from
Wandsworth, England
Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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JS Chamberlain
(@jj_jacq) reported
from
Bromley, England
@virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@virginmedia is there an issue with internet in CR4? Had no connection for the past hour?
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
@virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.
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David
(@gingertrvlguru) reported
from
Lambeth, England
@virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.
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lucy francis
(@lucyfrancis_tri) reported
from
Camden Town, England
@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia It's still not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Defacto Peace
(@DefactoPeace) reported
@virginmedia Unsure, I've only been online for 10 minutes although I've had no problems thus far. Hopefully everything is back to normal. ;)
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Nicholas Breakspeare
(@mr_jamaica) reported
@virginmedia Hello. I raised a complaint using your web form yesterday evening but did not receive an onscreen or email confirmation after submitting it. Should I have seen one or does the confirmation come later after your process it your end on a working day?
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Tony Holroyd
(@Tonyh_Gaming) reported
@virginmedia is there any problems in the WN5 area? I can't get on the website to check and my Internet has been playing up since last night & now it's gone off completely
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LIAMGM
(@liam05adamson90) reported
@virginmedia Still Virgin media service status is still down for maintenance Serious WHAT ********
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GH
(@HeavyEvil) reported
@virginmedia Can I get help here? I was being transferred to the retention team but at this point unless the deal is good I'm cancelling
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We Want Our Ball Back
(@SupremacyUtter) reported
@LeePartridge16 @virginmedia @MartinSLewis had the same myself... if you live with someone do what I'm gonna do just to piss them off. Cancel your services and take out a new customer contract... all I wanted was a reasonable price but given they want to increase my prices by this crazy level they can get stuffed.
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Sheelagh 💙
(@Hedghog0) reported
@virginmedia It’s more than an inconvenience. If there’s a problem why isn’t it showing on the app. I need to know when it will be fixed by. Again please can someone ring me.
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Samantha Healy 🇪🇺🇬🇧🇮🇪🕊️
(@SamanthaHealy17) reported
@virginmedia Hi, I am having problems with internet. Box is ok, but internet not. Others in Uxbridge west London area are tweeting if issues with Virgin.
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Crofty2010 Gaming
(@crofty2010_g) reported
@virginmedia Wouldn’t connect to the router so had no chance of running anything even now, tells me the service going into my property is working fine but it can’t connect to the hub 3
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kevin masterton 🏴
(@kevtheref1) reported
@virginmedia sending out a tech guy again, but im still paying for a service Ive not got