Virgin Media Outage Report in West Wickham, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near West Wickham, England
The most recent Virgin Media outage reports came from the following cities: London, Wandsworth, Hammersmith, Southwark, Croydon, Orpington, Poplar, City of London, Camden Town, Tadworth, Redhill, Barking, City of Westminster, Newham, and Westminster Abbey.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 59 minutes ago |
|
Wandsworth
|
Internet | 3 hours ago |
|
Hammersmith
|
Internet | 10 hours ago |
|
Southwark
|
Internet | 11 hours ago |
|
London
|
Internet | 13 hours ago |
|
London
|
Internet | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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raymond Barker (@RaymondBarker4) reported from Camberwell, England@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia Tv and phone also not working
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Köksal A. (@koksal) reported from Hammersmith, England@virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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Susie20RF (@pandsreid) reported from Merton, England@virginmedia Yes, says you are looking to fix by 4pm. Will sign in for updates and compensation..
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Sam Wickett (@SamWickett1) reported from Bromley, England@virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Melanie Nebuchadnezzar-ne$$ Gothic Princess (@MeLadyFreshness) reported from Islington, EnglandBrilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!
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Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
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Matt Angelo (@matt_angelo_84) reported from Bromley, England@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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Deborah 👩💻 (@deb_mae_ellis) reported from Poplar, England@virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels
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tony pickering (Roy) (@tonysacting) reported from Camberwell, England@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Ian Briggs (@ianbriggs) reported from Croydon, England@virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's
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lisa sibley (@citigirly) reported from London, England@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Karen Holmes (@Knocker75) reported from Dartford, England@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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Mike Keogh (@mikelondonse) reported from London, England@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Ian Briggs (@ianbriggs) reported from Croydon, England@virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed
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Jess Hayne (@JLHayne) reported from Islington, England@virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.
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alan brown (@alansbrown) reported from Sutton at Hone, England@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JimBob🏴🏴🇮🇹 (@Brynglas70) reportedHi @virginmedia any idea how long it's going to take to fix the connection problems with your Hub4 and WiFi pods? It's been a week now. ...
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Kayy (@Kayywhat3v3r) reported@virginmedia Nope still not working properly.
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Lucasgeth7178 (@luczeverton7178) reported@virginmedia my wifi is horrible as always am I gonna have the same problem when you come out tomorrow and fit a new box with apparently better wifi connection because don’t wanna get stuck in a contract if it’s gonna just be the same
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mya (@Asphyxiation444) reported@virginmedia i shall be moving wifi providers immediately. another outage, no support for the cost of living crisis either. waste of a company.
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Paul Turner 🕹 (@Paul_Recruits) reported@virginmedia Wi-Fi is still off. Flashing red light, I got a text saying there’s problems in the area. 3rd time this month
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Hari Ramanathan (@sandrokottos) reported.@virginmedia Service down in EN2 … again. 😒
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yaknottocs (@yakalot2) reported@virginmedia Thank you. Now why couldn't the customer service adviser on the phone say that? Seems that some retraining is needed.
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Kayy (@Kayywhat3v3r) reported@virginmedia We’ve already had a technician out who said there were no issues.
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#sciolist (@sciolism007) reported@virginmedia I'm tweeting for help because I've been a @virginmedia customer for years but it's looking, that without help, I shall have to find other providers..... This has been ongoing since the end of January....I cannot afford thr cost of it to carry on any longer. Please help!!!
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Jonny Murray 🏴🇬🇧 (@jonnymuzza71) reported@virginmedia Can someone help , my broadband keeps going off has done intermittently now for a few weeks , every time i check service its says its ok , can someone come check connection in road please HD2 area, i cant have time off for an engineer at moment