Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, City of Westminster, Hammersmith, Croydon, Reigate, Mitcham, Paddington, Merton, Redhill, City of London, Southwark, Wandsworth, Camden Town and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Fulham |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It happens so often tbh, what is the actual issue in Battersea that makes it a repetitive problem? Also why am I not able to register a loss of service on your app?
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
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shipon miah
(@MiahShipon) reported
from
Poplar, England
@virginmedia sort your network out unable to call any mobile numbers from my phone. It looks like it is affecting a lot of users. The least uou can do is put a website or twitter update
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Ali Rahman
(@alirah1986) reported
from
Croydon, England
@virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves
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Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
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Kyle Simon Fair
(@KyleFair1985) reported
from
East Ham, England
@virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia My internet is still down more than 24 hours now this is ridiculous
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Mary
(@kanyonatic) reported
from
Sutton at Hone, England
@virginmedia All anyone can say is there is an issue and it’s being fixed but they don’t know when
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
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Mabs
(@Mabs79) reported
from
Camden Town, England
@virginmedia is there an outage on London SE5
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Kyle S
(@KyleSew2112) reported
from
Bromley, England
Virgin media is ****, not cable #thismorning
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia my tv and broadband dropped out about half an hour ago. cant get through on the phone cos says office is closed and online help link connects then disconnects. no way of getting assistance.
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Mary-J 🏳️🌈
(@MaryJldn) reported
from
Camberwell, England
@virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia Thank you for sending the link, that did enable me to at least register the loss of service.
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Ethan Truss
(@bludogsix) reported
from
Croydon, England
@virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x
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Tall Steve TV
(@TallSteveTV1) reported
from
Stratford, England
@ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Varsha Imber
(@ImberVarsha) reported
@virginmedia my internet has gone down again. Annoyed. Service status shows all ok but had to call the customer services to be told there is an issue in the area. Please can I have an update. When will it be fixed.
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Mush
(@thisismush) reported
@virginmedia trying to resolve a landline issue but your automated call service keeps disconnecting me! How am I meant to get this resolved??
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Aj_04
(@aj_superstar_h) reported
@virginmedia It was false. Now on the phone for a 3rd time waiting for the retentions team . Total cal time must be approximately within the region of 2 hours if not more. Not fit for purpose your customer service in fairness.. shocking mannerism shown by all 3 2/2
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Sarah Whitfield
(@sarahlwhitfield) reported
@virginmedia Broadband is still awful, my mum works from home and has had to go into the office today after trying to log on for 2 hours. This seems to happen every time we have hot weather 😕 So slow can't even run a speed test
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Pippa James (she/her)
(@Pippa_jam) reported
@virginmedia you cancelled my mum's installation and rearranged for almost 4 weeks later. She lives alone, has no mobile service and is now isolated completely. This is so unacceptable
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Aj_04
(@aj_superstar_h) reported
@virginmedia Misinformed about an internet package . Called to see if I will get the free wifi pods which were promised then was told I would get a sim card from o2 aswell? Never was informed about that, the 2nd colleague said you will get the offer for what you were told, only to be told 1/2
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Rose
(@Rose_KA28) reported
@virginmedia we've had a broken TV box since Thursday, VM advisor said they've sent a replacement box due today (I have screenshots) - no tracking details sent, hasn't arrived. Will definitely be switching providers, absolutely ridiculous.
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Lily
(@LyPat2) reported
What fresh hell are @virginmedia now bringing upon their customers?? No phone for a 93yr old & no help to reconnect??? This equates to no service.
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Philip Turtle #FBPE
(@philipcturtle) reported
@virginmedia I was supposed to receive a Hub 3 box on Saturday but it never arrived. Who can I contact to find out when it might be delivered? No obvious option on the helpline
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George Graham
(@Georgewgraham) reported
@virginmedia I've spent three weeks in the most frustratingly inadequate email correspondence with the @virginmedia team that I could ever imagine. They haven't addressed my issue, instead sending incoherent answers that go round in circles. It's shocking and feels like bullying. Any tips?