Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Bexleyheath, Orpington, Welling, Bromley, Poplar, Mitcham, Beckenham, Caterham, and Tower Hamlets.

City	Problem Type	Report Time
City of Westminster	Internet	9 hours ago
City of Westminster	E-mail	10 hours ago
Croydon	Total Blackout	12 hours ago
Croydon	E-mail	13 hours ago
Croydon	Internet	1 day ago
Southwark	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  R. Aaron (@aaronuart) reported 3 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Befitat50 (@befitat50) reported 3 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Baz, Wacky worm! (@mobiusb2) reported 6 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Befitat50 (@befitat50) reported 8 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 9 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 11 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Simon Groutage (@myball123) reported 13 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  Nick Tippett (@nicktippett) reported 14 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  anne hill (@gorgeousuk) reported 17 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Claire Champion (@Champion3Claire) reported 19 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 29 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 29 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Mrs R (@KateRenton) reported 31 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Kwame Gyamfi (@Kwame916) reported 37 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  My Football Shirt (@Slatsman) reported 38 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  Catt Hurman (@catt_hurman) reported 41 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Andee Byford (@BobCratchitt) reported 45 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 58 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 58 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Jane Common (@JaneCommon) reported 60 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave (@DaveWW1877) reported 6 seconds ago

  If anyone else has had horrendous Customer Service from @virginmedia please don’t except what ever rubbish they push back to you with.

• 
  Mark vix (@Vikk3rs146) reported 7 seconds ago

  @Refan80 @virginmedia Makes me sick mate ..they know the issue and just sit there being dumb and stating the obvious

• 
  David Wykes (@Wykesdwworld) reported 4 minutes ago

  @PeteUK7 @virginmedia Don’t worry automation and AI will never make mistakes! RIP

• 
  steveo (@fluffybubbles73) reported 7 minutes ago

  @PeteUK7 @virginmedia Virgin customer service is awful

• 
  WimpingEgo (@WimpingEgo) reported 10 minutes ago

  @virginmedia You say you have identified the problem & an engineer is on their way, but shocking nothing has been fixed it fixed date went from the 18th to 20th to 26 to the 21th then to 26th to 29th and now its the 5th. I'm paying for 1 Gig and get 40mb.

• 
  GB Food Finder (@britfoodfinder) reported 10 minutes ago

  @FastCarr_72 @virginmedia Same issue

• 
  Jessica Louise (@jessica54599486) reported 14 minutes ago

  @PeteUK7 @virginmedia When my dad died i had to cancel his holiday, they accidentally sent me there internal conversation which was them discussing not telling me about the death policy (which would give a full refund ) and to only offer a refund on the deposit. Companies are awful

• 
  Rebecca Cook 🇬🇧 (@rjcook15) reported 15 minutes ago

  @PeteUK7 @virginmedia I feel your pain - I’m having trouble with @BritishGasHelp who have even sent an apology addressed to my deceased mother and the man I spoke to couldn’t understand why I was so upset and that it had taken me 10 days to ring and try and explain

• 
  Izzy McGuire (@iz49) reported 15 minutes ago

  @virginmedia I want to cancel my TNT sports it is ridiculous you make it so hard to do on the Virgin Media website. Please can someone message me asap

• 
  mike davies (@DavMichael) reported 17 minutes ago

  @virginmedia Not good enough really though is it 2 days without any service at all now saying 5 pm today which will undoubtedly change