Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Purley, Bromley, City of Westminster, Orpington, Caterham, Bexleyheath, Poplar, Mitcham, Carshalton, Sutton, and Welling.

City	Problem Type	Report Time
Croydon	Internet	11 hours ago
Southwark	Internet	1 day ago
Southwark	Internet	1 day ago
Southwark	Internet	2 days ago
Purley	Internet	2 days ago
Bromley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  anne hill (@gorgeousuk) reported 4 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Alex (@ameehan71) reported 4 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  R. Aaron (@aaronuart) reported 6 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Anna Thurman (@AnnaThurmanLDN) reported 7 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  Nada Tharanee (@ntharanee) reported 16 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Mike Fuller (@ninepine) reported 16 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Philip 🦅 (@Phil_Swallow) reported 19 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Philip 🦅 (@Phil_Swallow) reported 20 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Philip 🦅 (@Phil_Swallow) reported 20 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Kwame Gyamfi (@Kwame916) reported 27 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  anne hill (@gorgeousuk) reported 32 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Philippa Rooke (@Flipringer) reported 32 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Mamba 〽️🦋 (@imbranzo) reported 39 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Mitzy (@mihaialaci) reported 40 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 47 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Befitat50 (@befitat50) reported 54 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Befitat50 (@befitat50) reported 56 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Kay Bak (@kaybaka) reported 56 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Claire Champion (@Champion3Claire) reported 59 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  mark (@PieFaceMark) reported 59 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan T. (@demented_tj) reported 6 minutes ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

• 
  FITZ (@hannah_fitz1) reported 6 minutes ago

  @virginmedia what an appalling service you provide 😡 customer experience is shocking and only getting worse. Teams don’t talk to each other and complaints process is laughable. Get me to Sky. #terrible

• 
  Duncan Waugh (@waughzone) reported 7 minutes ago

  @virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.

• 
  Novagrudge (@NovaGrudge) reported 7 minutes ago

  @virginmedia wow your service sucks every weekend the internet cuts out when i need it for work why do we pay so much for such poor service might have to look at moving to a new provider

• 
  iyda (@notiyda) reported 8 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  Molecule (@MoleculeClips) reported 8 minutes ago

  Thank **** the World cup games are on RTE and not @VirginMediaIE because holy **** the virgin media player is so bad. Like I can't even watch Love island Island on it. I keep getting a "Failed to connect to To streams API" pop up. Tech team must be asleep

• 
  Peter stephenson (@Peterst06328885) reported 8 minutes ago

  @virginmedia I thought there used to be something that you could add extra time incase of timing issues on live events ?

• 
  Conor Swifty (@ConorSwifty) reported 10 minutes ago

  @virginmedia Hello virgin media my services has been cut off & the free channel for TV doesn't work either at all as you's won't take my payment at all. I've been trying to speak to someone with issues im currently experiencing financial but you's just want ££ & want me to upgrad

• 
  Bhavin (@Bhavinmaru2020) reported 11 minutes ago

  @virginmedia There is no resolution time given, so that’s why i am escalating. If this continues I will want to what procedure make formal complaint and get issue fixed.

• 
  Seán Ó Raghallaigh (@RaghallaighJ) reported 16 minutes ago

  this split screen bullshit of showing ads during live games on Virgin Media is awful