Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Bromley, Poplar, Southwark, City of Westminster, Orpington, Caterham, Tower Hamlets, Lewisham, Mitcham, Merton, Godstone, Sutton, Welling, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	13 hours ago
Croydon	Internet	15 hours ago
Bromley	Internet	20 hours ago
Croydon	Internet	1 day ago
Poplar	Wi-fi	2 days ago
Poplar	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  R. Aaron (@aaronuart) reported 6 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Mike Fuller (@ninepine) reported 7 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 7 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Tony Kinson (@mrkinski) reported 11 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 13 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 15 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  travelling Adam (@TravellingAdam) reported 16 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Khaled Miah (@Khaled_Miah1) reported 19 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 26 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Befitat50 (@befitat50) reported 26 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Stephen Champion (@Champs707007) reported 27 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 32 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Philip 🦅 (@Phil_Swallow) reported 35 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  Kay Bak (@kaybaka) reported 36 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Claire Champion (@Champion3Claire) reported 46 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 47 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  R. Aaron (@aaronuart) reported 51 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Jane Common (@JaneCommon) reported 55 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  anne hill (@gorgeousuk) reported 59 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  DJ MRT (@DJMRT) reported 59 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo Broughton (@BroughtonJo) reported 3 minutes ago

  @virginmedia No WiFi since Wednesday, apparently Engineers are ‘working hard to resolve the issue’ except having driven the entire area…no Engineers working anywhere? just want an honest answer to what’s going on and when it’s going to be fixed

• 
  Gordy (@trueblue171) reported 4 minutes ago

  @virginmedia ready to cancel, my Internet works ok but then lags and my game or TV goes really fast then goes back normal,can you help me with this,worse when it has been raining or bad weather ?

• 
  dale clarke (@daleclarke1980) reported 5 minutes ago

  @virginmedia Why are you chiming in? It’s an o2 problem unless you have got your grubby mitts on their app?

• 
  Bob (@madjack1300) reported 6 minutes ago

  @virginmedia How come my wifes phone bill has gone up from £7.80 Feb to March then £10.30 March to April .It looks like another customer for Gifgaff

• 
  Darren Coomer (@coomerdarren) reported 7 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Garry (@paragaz) reported 7 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  DarkFlash (@DarkFlash81) reported 9 minutes ago

  @MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.

• 
  Alex (@wecipedia) reported 9 minutes ago

  TNT Sports quality on Virgin Media has been absolutely pathetic of late. Leeds vs West Ham game had audio issues and the picture on Real vs Bayern keeps cutting out. Great stuff 👍

• 
  Andrea (@Gertrudemo81) reported 10 minutes ago

  @virginmedia Hi. We are having broadband issues in our area. It says fixed date 17th April. Surely that can’t be right? A week away to fix it??

• 
  Alloqui Strix (@AlloquiStrix) reported 11 minutes ago

  @virginmedia an outage in my area since Tuesday. There is supposed to be a means to register for compensation for loss of service, but the website doesn't contain any buttons to do so - are you making it difficult on purpose noting "if you do not register you don't qualify"?