Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Orpington, London, Paddington, City of London, Hammersmith, Camden Town, Newham, Southwark, Tower Hamlets, City of Westminster, Croydon, Redhill, Bromley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Wi-fi | |
| Orpington |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia This is getting boring now. Contacted customer services to be told a Virtual Technician would ring me by 18:00. I wasn’t holding out any hope. So far been without TV or Broadband for 10 days with so called engineers never turning up to replace equipment. I give up !!!!!
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Sara Rainwater
(@sarainh2o) reported
from
Sutton at Hone, England
.@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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Sarah Waygood 💙
(@SarahWaygood) reported
from
Sutton at Hone, England
@virginmedia please could someone contact me. On hold for 20 minutes. No TV service.
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Kate
(@whoiskatrin) reported
from
Islington, England
@aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia You’d think their customer services were good according to their lovely adverts. Automation is only so good when it keeps you in a useless loop going nowhere.
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...
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N19 Local
(@N19Local) reported
from
Islington, England
@virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.
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Martin
(@dickerboy) reported
from
Merton, England
My @virginmedia service is completely down again. Shambolic.
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Porgie
(@george_hut) reported
from
Islington, England
WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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ED PARSONS
(@edparsons) reported
from
Wandsworth, England
@mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..
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Kyle Sewell
(@KyleSew2112) reported
from
Bromley, England
Right what ******* idiot at Virgin media thought it's ok to reboot my TV
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Raymond Barber
(@RayBarber21) reported
from
Wandsworth, England
@virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is
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Agustin Pesciallo #WearAMask
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gigi
(@JellynCustard) reported
@virginmedia Thank you, appreciate your reply, unfortunately due to personal reasons and as explained above I cannot call and speak to someone, hence my repeated request for someone to book an engineer for me. The problems are still happening
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ReluctantApe
(@ReluctantApe) reported
Currently sat 5ft away from the @virginmedia hub and zero Internet, oh they offered to replace this outdated one but I'd have to pay nearly 30 quid more a month for the privilege, and this 250 Meg broadband never seemingly gets above 30. #dailycomplaint #badservice
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Khaya
(@ItsMeKhaya_) reported
Virgin media is the worst internet known to man
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LeahJackson
(@LeaahJacksonn) reported
@virginmedia My virgin media had been act funny a lots lately and currently it’s down again. I had lost count how many it’s been down in since last week! 😟
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Numeir Qureshi
(@Numeirq11) reported
@virginmedia No there’s no estimated time frame on the fix can you tell me when? And what was the cause for the delay if possible
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Ron
(@L_I2ON) reported
@Liz72591 @virginmedia The most hopeless Internet provider ever. I can’t believe that we are in big 2023 and still have to experience things like internet problems, cancelling my contract with virgin media today
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Jordanne 🇺🇦
(@JordanneR_93) reported
@virginmedia I rang about this but they don't know about it either. my Dad was logistics in HM Armed Forces, he would have to help, andall the strikes at the moment & the speed being upped to 500mbps being an O2 customer pay monthly customer. Armed Forces can't strike. (2/2)
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Jordanne 🇺🇦
(@JordanneR_93) reported
@virginmedia It sends me Ro your virgin media partners website with the Defence Discount Service logo on the top right. I can DM a screen shot.
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Nick Cornell
(@ncornell) reported
@virginmedia Checked this. No known issues.
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Bobs (Sign Name: wobbly walkingsticks)
(@bobsblackwell) reported
@MannyMontanaro @virginmedia Ours same. Flashing. No TV no wifi and can’t report to @VirginMedia bec Check Status website not working. #VirginMedia #VirginbroadbandFault #Notworking