Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Paddington, City of Westminster, Tower Hamlets, Greater London, Poplar, Camden Town, Carshalton, Mitcham, Newham, Islington, City of London and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Cameron
(@camjwall) reported
from
Lambeth, England
@virginmedia No, unsurprisingly almost 48 hours later the issue is resolved. Would have been nice to receive some communication. Can you provide details on compensation arrangements.
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The Wing Commander
(@philipwallingon) reported
from
Sutton at Hone, England
@virginmedia Eventually. I had to ask to talk to customer disconnections before I got a satisfactory response. Technician will call on Wednesday which in fairness is probably as quick a box in the post but with the benefit of a human touch.
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia @virginhelp my other half has had 2 phone calls this morning saying our internet/router will be going down in 4hrs as we need a new box or router? Is this genuine? Also any chance some1 will come back to link us up to our own connection and not next doors?
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ian
(@IanBorrett) reported
from
Lambeth, England
Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
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Matteo Buschittari
(@matteobuschitta) reported
from
Wandsworth, England
@virginmedia internet not working in clapham common area...tried all the procedures already and none working
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Oh good just thought it was a strange one as I’m pretty sure you’d email/text that kind of information. Any news on the other issue mentioned?
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.
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Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa January
(@dragonlovingLFC) reported
No reception again from @virginmedia. Absolute joke of a company. They cannot provide a reliable service but I cannot get out of the contract. Only missing THE tennis match
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rachael Dunn
(@rachael99300892) reported
@the4ts @virginmedia @Channel4 I’d never go back to sky same here the service was so poor and never got anything in return.
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SAKIN 🤍🏴🏴🏴
(@peri_miyy) reported
**** you virgin media wait for my call tomorrow
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Mia
(@StollerMia) reported
@virginmedia Update. Spoke to Bev who is going to contact Sophie (a manager). Told by Bev that @Ofcom monitor when broadband bis down. Why then, are @virginmedia refusing to apply refunds?
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OFFICIAL GFFCONTWITCH 🇬🇧
(@gffcontwitch) reported
@virginmedia Can you please fix the issue on your website, blocking me from seeling the " my bills " part , I have tried two different browsers, so the issue isnt at my end #virginmedia
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Noisette
(@the4ts) reported
@rachael99300892 @virginmedia @Channel4 Surely they should have factored in it may have overrun? They do it with football matches. Utterly disgraceful! Sorry you had the same problem too.
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Marianne James
(@MarianneatIFour) reported
@virginhelp @Virgin @virginmedia I'm sure it isn't but I am more than a little frustrated as your service has, for the last 15 years for me, been very good.
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simon seymour
(@simonseymour13) reported
@virginmedia It was for sep 22 but we are cancelling, apparently me not giving out my bank details to an unknown number will ‘cause me trouble down the line’, and that’s a direct quote from an unknown caller proclaiming to be from your company. Be better.
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Patel Leena
(@PatelLeena31) reported
@BChandler991 @VodafoneUK I'd suggest to DO NOT continue with this #pathetic network. So many incorrect and false information shared. Unprofessional behaviour on call as well on chat. Major part is their services, I port from @virginmedia cause of #ridiculous mobile services. Even the VODAFONE was same 🤮
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A7MAGGEDON
(@reala7maggedon) reported
Honestly @virginmedia I don't have a clue how you can Rob people of their money for WiFi as **** as this, I dont think I've had a solid 30 minutes of wifi in the last 6 weeks, and even when it is on, its basically worthless, anyone reading this, DON'T choose virgib #virginmedia