Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Poplar, Croydon, Welling, Islington, Orpington, City of Westminster, Newham, Wandsworth, Southwark, City of London, Greater London, Camden Town and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.
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Max Osiris
(@themaxosiris) reported
from
Sutton at Hone, England
@virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
******** is wrong with Virgin Media broadband?
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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← Matt
(@mattb112) reported
from
Poplar, England
@iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mandy McF
(@MindyMandyMcF) reported
@virginmedia 3 out of 4 of the issues are now showing as fix estimate for the 24th. Why so long???
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Tonis Gomolickis
(@gomolickis) reported
@virginmedia what's going on in w3 acton London? 2 weeks of broadband disappearing every 15 minutes. No one on the phone and no appointments available. Disgusting service or rather lack of
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Oliver Davenport
(@TheOlDavenport) reported
The biggest threat to human life over recent years is not Covid, but losing the will to live by talking to service staff @virginmedia as it is simply not possible to manage the levels of stupidity they display. If their services were free, you'd feel hard done by.
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PuRe_Nightmare 🎃
(@purenightmare3) reported
@virginmedia how can I contact someone to talk about replacing my existing tv box?We’ve had the box since install (about 6 years now!) and it’s slow, doesn’t always record when we want it to, turns off itself sometimes! Etc etc… I’m just looking to replace old with new. Pls help
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IamBonesE
(@IamDJBonesE) reported
@virginmedia why is your Live Chat so stupid???? Just goes round and round then doesn't understand anything I ask!!! 🤯🤬
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Wing sum Wong
(@WingsumWong1) reported
@virginmedia As i understand it like some line need to replace,i am not quite understand, it just keep saying they do some work and find out other issue, and it not continue the work day by day, it like 1 week before do 1 part, wait another week to do other....
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Diane morgan
(@Didi_morgan) reported
@virginmedia customer service has put the phone down on me without resolving my issue. What do you advise?
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Caracasflat
(@caracasflat) reported
Hi @virginmedia do you guys have a customer service number? Thanks
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Rit Jogia
(@RitinJogia) reported
@virginmedia the service from your call centre is absolutely awful. Expecting a call back at 4.30 and nobody has ring me back. Broadband issues have been occuring for a while now and need a new router. like gettng blood out of a stone!
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Adam Buckman
(@AdamBuckman) reported
@virginmedia Told me as usual there’s nothing on their end and said wifi pods just boosts weak signal and that I’d have to pay for it, I need an actual solution here getting sick and tired of this now.