Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of Westminster, Bromley, Croydon, Purley, Orpington, Caterham, Bexleyheath, Poplar, Mitcham, Carshalton, Sutton, and Welling.

City	Problem Type	Report Time
Southwark	Wi-fi	4 hours ago
City of Westminster	TV	7 hours ago
City of Westminster	Internet	14 hours ago
Bromley	Total Blackout	16 hours ago
Southwark	TV	1 day ago
City of Westminster	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Befitat50 (@befitat50) reported 45 seconds ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Befitat50 (@befitat50) reported 2 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Nick Tippett (@nicktippett) reported 8 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Baz, Wacky worm! (@mobiusb2) reported 9 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Ranjan Mallya (@RanjanMallya) reported 16 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 21 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Jack Robinson (@JackEORobinson) reported 23 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Baltazarka (@MiaZagica) reported 27 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Philip 🦅 (@Phil_Swallow) reported 28 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  My Football Shirt (@Slatsman) reported 34 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 43 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  DJ MRT (@DJMRT) reported 44 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 46 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 47 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 47 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  ☆ Liezel ☆ (@liezel_t) reported 50 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Will Jennings (@willjennings80) reported 51 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Adam H-Matthews (@AdamHMatthews) reported 53 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Catt Hurman (@catt_hurman) reported 53 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Philip 🦅 (@Phil_Swallow) reported 55 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fatmogs1 🐎 (@fatmogs1) reported 5 minutes ago

  @virginmedia What about poor O2 customers who have been trying for months, with loads of wasted hours of listening to hold music, to unlock their accounts. I have been told 17 times now that it would be sorted, still not sorted. I think I’ll need to move all my family’s phones.

• 
  LaurenA (@LRNA11) reported 5 minutes ago

  @MartinSLewis Another major issue with Virgin Media (and possibly other similar providers) is that they don’t provide customers an option for “No Roll-on” at the end of the contract. Their reminders are puny and twice I got caught with paying almost double monthly rates after contract. 1/

• 
  Richard (@ylesine999) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV42 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Neya (@DHPrevention) reported 6 minutes ago

  @Ofcom Good! It's the sneaky snaky foreign (South Asian) call handlers. It's bad enough they can hardly speak English. @virginmedia

• 
  Daithi (@daithigor) reported 6 minutes ago

  I used to be able to cancel Virgin Media over email. I have the emails to prove it. The last time I tried to cancel over email I was told they "changed the system" and had to ring to cancel.

• 
  Christine💙 (@jaluch) reported 7 minutes ago

  No service at all from @virginMedia nobody to take responsibily for any problems, no manager to speak to its tough we dont care that the attitude.

• 
  The FPL Armband (@TheFPLArmband) reported 9 minutes ago

  @JDSuker @virginmedia They’re the worst. I’m NEVER going back to them

• 
  Fabs (@TTVfabs_lb) reported 11 minutes ago

  @SkyNews They should be refunding every single Virgin Media customer.

• 
  Willow (@Willow75366) reported 14 minutes ago

  @MartinSLewis I have had huge issues virgin media, have caused me a lot of hassle

• 
  Keith A Pearson (@keithapearson) reported 15 minutes ago

  @MrGee27 @virginmedia I disagree. Having suffered their appalling service too many times over the last six months, I think the senior management should be marched naked through the streets of Basingstoke and pelted with rotten fruit. Every weekend for a year.