Virgin Media outages and service status in West Wickham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around West Wickham, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 13, 9:36 AM GMT+1.
- Internet (63%)
- Wi-fi (15%)
- Total Blackout (12%)
- TV (6%)
- E-mail (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Wickham, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, City of Westminster, Bromley, Purley, Orpington, Caterham, Bexleyheath, Poplar, Mitcham, Carshalton, Sutton, and Welling.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 31 minutes ago |
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Internet | 2 hours ago |
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Total Blackout | 14 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
Nearby cities with recent reports
8 recent signals
5 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
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Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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William (@willbassoumba) reported from Camberwell, EnglandVirgin media is down and I actually have to talk to my family… yuck.
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Khaled Miah (@Khaled_Miah1) reported from Poplar, England@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Beth (@bethcanadian) reported from Lambeth, England@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Tony Kinson (@mrkinski) reported from Bexleyheath, EnglandAfter the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandShockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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travelling Adam (@TravellingAdam) reported from Blackheath, EnglandVirgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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Mamba 〽️🦋 (@imbranzo) reported from Bromley, Englandholy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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m a t t (@weyland76) reportedYet again @virginmedia not providing a service that I'm paying ridiculous amounts for each month - no internet AGAIN!! Absolute dog **** company.
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MR COOL (@Lifeline04India) reported@virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.
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Ellie Winters #VoteBinface (@N104AP) reportedclearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing
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Leanne (@LeanneG086) reported@virginmedia hi, is there a broadband issue in B44? I work from home and unable to connect
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𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported@MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.
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Clare (@clarewo86) reported@virginmedia having issues with our internet going offline multiple times a day. Been happening for weeks and just happened again for the 5th time today. What’s happening with the network lately?
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Makaveli (@Makintel) reported@Stsantek @virginmedia I been with virgin media when they were blue yonder and they never gave a ****
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RY➖N (@RJNicholds) reported@Stsantek @virginmedia You’re not alone with this and I would urge @Ofcom to also investigate O2 on this also now they are a joint venture as similar case when trying to move provider when their service was not working. Did manage to resolve but had the same threats!
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Dougie Thomson (@Degener76) reported@Buzzin0k @MollySimons1 @keithapearson I still use mine, I just login to virgin media
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Jacky (@Jackymaguire) reported@virginmedia Hi I am a customer how can I get my account number I don’t have it and I don’t have any correspondence with to to get it , I need to pay my bill and you have change your automated system