Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, Bexleyheath, City of Westminster, Southwark, Beckenham, Mitcham, Welling, Bromley, Orpington, Caterham, Tower Hamlets, Lewisham, Merton, and Godstone.

City	Problem Type	Report Time
Poplar	Internet	46 minutes ago
Croydon	Internet	3 hours ago
Poplar	Internet	3 hours ago
Bexleyheath	E-mail	7 hours ago
City of Westminster	Total Blackout	11 hours ago
Croydon	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 2 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 2 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 8 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Mike Fuller (@ninepine) reported 10 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Alex (@ameehan71) reported 11 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Alex (@ameehan71) reported 13 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Nada Tharanee (@ntharanee) reported 13 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Philippa Rooke (@Flipringer) reported 14 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Kay Bak (@kaybaka) reported 16 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  #AshTag (@Ashley_Rhysss) reported 17 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 19 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Nick Tippett (@nicktippett) reported 21 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Jane Common (@JaneCommon) reported 23 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Philip 🦅 (@Phil_Swallow) reported 25 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  travelling Adam (@TravellingAdam) reported 30 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  A voice only (@Avoiceonly2) reported 30 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 48 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Mike Fuller (@ninepine) reported 52 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  My Football Shirt (@Slatsman) reported 56 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  Nick Tippett (@nicktippett) reported 56 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rusty Spoons (@JustRusty) reported 4 minutes ago

  @virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.

• 
  Andy Sexton (@Andybedfordblue) reported 6 minutes ago

  @BigPaul91 @virginmedia Part of the reason I have just left along with shocking customer service trying to speak to people who don’t even speak English.

• 
  rhonda yates (@rhotes) reported 7 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_View offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Kurt (@JONEZZEEonMMA) reported 9 minutes ago

  @GameRiot Exactly, who doesn't have the internet in 2026, virgin Media internet went down and was fixed for me with in 4 hours. If you don't log on you don't lose your games, just need to sign back in to play.

• 
  MissHeadShotTV (@MsHeadshot) reported 12 minutes ago

  @virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.

• 
  Jules (@HaggisJuli93452) reported 14 minutes ago

  @virginmedia Hi have received a new 360 box to replace our current TiVo one. Getting error message Account error CS1011. Tried ringing 150 , from mobile says sorry can't connect try later, rang 150 from landline , recorded message states no not recognised. Help!

• 
  Lubdub (@LubZafar) reported 23 minutes ago

  @virginmedia I’ve sent back my equipment in two phases. One was sent last year and you want to charge me again. You have a useless non contactable customer service so this needs to be resolved in one message

• 
  mia (@miaKJKJ22) reported 24 minutes ago

  @entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.

• 
  Muhammad ali khan (@muhammadali786k) reported 26 minutes ago

  Virgin Media is worst service provider in London. They will take your money and don't provide you right services. Customer service is pathetic and terrible.

• 
  not jay (@notjay92349724) reported 26 minutes ago

  @FuzziePieRat @virginmedia Mate, we had exactly the same same thing. Tried to reduce packages down (we were paying £131 a MONTH at the time) and we were assured our package had changed and we were paying SIGNIFICANTLY less. Our bill came through, no change…