Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Beckenham, Poplar, Croydon, Mitcham, City of Westminster, Welling, Bromley, Orpington, Caterham, Tower Hamlets, Lewisham, Merton, Godstone, and Sutton.

City	Problem Type	Report Time
Southwark	Internet	8 hours ago
Beckenham	TV	2 days ago
Poplar	Internet	2 days ago
Croydon	Wi-fi	2 days ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 10 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  ☆ Liezel ☆ (@liezel_t) reported 11 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Philip 🦅 (@Phil_Swallow) reported 15 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Beth (@bethcanadian) reported 15 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Tony Kinson (@mrkinski) reported 17 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  Mike Fuller (@ninepine) reported 18 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Philip 🦅 (@Phil_Swallow) reported 18 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 30 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Tim Hyson (@timhyson) reported 31 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Befitat50 (@befitat50) reported 32 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  anne hill (@gorgeousuk) reported 32 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  anne hill (@gorgeousuk) reported 35 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Jack Robinson (@JackEORobinson) reported 41 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Kay Bak (@kaybaka) reported 41 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 45 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Mitzy (@mihaialaci) reported 48 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  anne hill (@gorgeousuk) reported 52 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  R. Aaron (@aaronuart) reported 54 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Miss Toppin (@Miss_Toppin) reported 56 minutes ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  Andy Walker (@educationforum) reported 60 minutes ago from Worcester Park, England

  @virginmedia Your customers pay enough to expect 24 hour support. Do better.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fpity (@Fpityyyy) reported 2 minutes ago

  @virginmedia shut up all ur gonna do is boost my signal in reality it does fck all

• 
  Lord Kieran J Ball (@kbally23) reported 4 minutes ago

  @virginmedia Thanks for coming back no same issue loads to ticketmaster and then states you have to click the link and it takes you back to the same screen, nevermind never happened before ill have to wait to buy on friday

• 
  andrea stevenson (@AngeStevenson) reported 5 minutes ago

  @virginmedia hi! I keep getting a message saying to upgrade my virgin box to get sky Atlantic - is it easy to install myself, is it a case of using the same wires as my existing box so a quick change over? Also my internet is often very poor, I assume this won’t affect the box?

• 
  Keith Gill (@KeithGill28) reported 5 minutes ago

  @virginmedia @keithapearson It’s not just Keith’s that feel this way it’s the whole country your customer service is up there with Starmer’s job vetting.

• 
  b4d 5hark (@b4d5harkgaming) reported 6 minutes ago

  @virginmedia I've lost all my log in details and forgotten passwords etc your staff cant help me thanks for nothing

• 
  jason morgan (@Jason29wctb) reported 8 minutes ago

  @virginmedia It's your firewall blocking port 3074 I found on Google, it's a known problem for years apparently, virgin have no interest in fixing it ,I'm pricing up bt fftp

• 
  🇬🇧 Rioja😺Chianti😽 Dracula🐱Chablis🌈 (@M1Rioja) reported 10 minutes ago

  @virginmedia (p2) He signed me up. Two days later I went into your O2 Store to cancel the phone part, took an hour, yet you still took £18.70 from my account and only refunded £17.40. I still haven't had a cancellation email for a broadband I did not take up. Fraudulent Underhand

• 
  just me (@PHILROOKS) reported 13 minutes ago

  @virginmedia @keithapearson I wouldn't bother returning but support the online informing if others about their #customerservice they as a company and the bosses should be ashamed

• 
  Monique Bissell (@Neek49) reported 16 minutes ago

  @entrustTMF @status_is_down @virginmedia Ours has been over a week, and they have just extended their estimated fix time to the 27th. That’s another 5 days, during a tube strike and I can’t work from home.

• 
  Martinayres65@outloo (@Martinayres65o1) reported 19 minutes ago

  @virginmedia You passed me on to your customer service team. They arranged for a manager to ring me yesterday at 3:00pm who failed to do so