Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Beckenham, Poplar, Mitcham, Welling, Bromley, Orpington, Caterham, Tower Hamlets, Lewisham, Merton, Godstone, and Sutton.

City	Problem Type	Report Time
City of Westminster	Wi-fi	4 hours ago
Croydon	Wi-fi	1 day ago
City of Westminster	Wi-fi	2 days ago
Croydon	Internet	2 days ago
Southwark	Internet	3 days ago
Beckenham	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Khaled Miah (@Khaled_Miah1) reported 4 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Andee Byford (@BobCratchitt) reported 5 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  travelling Adam (@TravellingAdam) reported 6 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 7 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Marta (@itsmartamoya) reported 10 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  A voice only (@Avoiceonly2) reported 10 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  mark (@PieFaceMark) reported 14 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Befitat50 (@befitat50) reported 16 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Befitat50 (@befitat50) reported 17 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  A voice only (@Avoiceonly2) reported 24 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Befitat50 (@befitat50) reported 26 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  R. Aaron (@aaronuart) reported 27 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Nigel Ellway (@Nigelellway) reported 29 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 30 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Nick Tippett (@nicktippett) reported 33 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Declan Higgins ☘ (@declan1968) reported 37 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Jenny (@jennymelmo) reported 49 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  JamesLee85 (@jameslee_1985) reported 55 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Mike Fuller (@ninepine) reported 57 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Kwame Gyamfi (@Kwame916) reported 60 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  russell elphick (@saabturbocab) reported 9 minutes ago

  @virginmedia The team were awful, offered£25 and you took £900 over 4 months. Shameful.

• 
  Tigol (@bigoltiddies) reported 11 minutes ago

  @JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.

• 
  entrustTMF (@entrustTMF) reported 13 minutes ago

  @virginmedia Seems fair comment-they aren't sensible! Googled "how effective making complaints to @virginmedia is" and came up with some very negative feedback culminating in: "customer feedback AND regulatory data suggest their handling of complaints is often seen as inadequate" Oh dear🙁

• 
  Greg O'Connell (Two jabs) (@Gregster29) reported 13 minutes ago

  @virginmedia Ringing customer services was my first port of call and that got me nowhere.

• 
  PMAC (@BigPaul91) reported 16 minutes ago

  @virginmedia My connect keeps cutting out for 30 seconds to 5 mins due the signal one engineer said it was interference on the line the one yesterday said nope couldn’t see it … my entire 2026s relationship with Virgin/O2 has been a disaster

• 
  Lord Kieran J Ball (@kbally23) reported 16 minutes ago

  @virginmedia Thanks for coming back no same issue loads to ticketmaster and then states you have to click the link and it takes you back to the same screen, nevermind never happened before ill have to wait to buy on friday

• 
  TheRealCraig (@AnIndividualist) reported 18 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

• 
  Flip Flop (@flop_flip60295) reported 21 minutes ago

  @virginmedia getting 100mb a second on your gigabyte package and was told there was issues. Was escalated to the complaints team who advised nothing is wrong! Shocking customer service even when it was acknowledged its nowhere near what im paying for

• 
  Bob Luhman (@rl0508a) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_IPTV21 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Marshall Burns (@hzBUpYOUrdy1gWR) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies