Virgin Media Outage Report in West Wickham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, London, Poplar, Southwark, Sevenoaks, Camden Town, Swanley, Mitcham, City of London, Stepney, Hammersmith, Bromley, Beckenham and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Poplar |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia No issues
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♕Erica♕
(@_EricaMonroe_) reported
from
Islington, England
@virginmedia Internet is down again in N1 🤬
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Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
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Ben Owen
(@BenPOwen) reported
from
Wandsworth, England
@virginmedia Well it’s been six weeks now of it going down every day. I hate having to tweet you about it (and you probably do too)! We called today and were told it would be fixed this morning...then 4:30...and it’s still terrible.
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Felix Gan
(@Felixwhoals) reported
from
Stratford, England
@virginmedia It was fine yesterday. I think it’s down again. Did restart modem and still seeing issue. Happens At 8.40pm today
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Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
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Stephen
(@StevieDawson) reported
from
Camden Town, England
@BridgLondon @virginmedia Sadly the only thing that has gone down on me this week
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
Sorry to let you down guys @virginmedia just take our money but won’t provide a professional service
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Even my tv buffers it’s terrible
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Jay Richards
(@jaykrichards) reported
from
Stratford, England
Virgin media is down again! Right in the middle of a Zoom call! @virginmedia
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳
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Nick Bunclark
(@74bunick) reported
from
Bromley, England
@virginmedia my internet speed is terrible. Please can you confirm if you are having issues again thanks #internet #virginmedia
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@_jemjem_ @virginmedia It’s a disgusting service , and to think you’re a key worker working with elderly and it like @virginmedia don’t care
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Flloyd Kennedy
(@Flloydwith2Ells) reported
And No @VirginMedia the problem is not my bill. The problem is the contradictory information about my bill in the email I just got from you. #fail. #Trytalkingtome.
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Matt Stares
(@Matt_Stares23) reported
@virginmedia NP, The install was completed and currently the service is running but the cable that already existed from a previous contract 4 years ago with VM was deemed to need replacing at install due to both exposed cabling and excessive noise on the cable. VM have all this information
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Richard
(@RichieB78) reported
@virginmedia I’ll repeat, yes, it says there is an issue and it will be fixed by 10am this morning. But it hasn’t. So I’ve missed a 2nd day of work because as a service provider you can’t provide service updates. Please provide an update, should I plan for another day without internet?
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Jase
(@JaseNunn) reported
@virginmedia Nothing was advised I asked for someone to call me and no one has calling 789 won't help I've called multiple times.
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Sarah Spence
(@SpenceSarah83) reported
@virginmedia Yes they said the problem lay with my provider
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Suneel Tharimena
(@suneeltharimena) reported
@virginmedia I am call with your preinstallation team and Customer service for over 60 mins and still they couldn’t provide me a solution
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Stiggy McNasty
(@Stignasty2) reported
@virginmedia I've just lost confidence in virgin. Because I've already rebooted it and I'm consistently getting over 250Mb/s now, unless it's 2nd or 3rd line support with some real technical knowledge it will be a pointless call But thanks
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julia
(@julia85will) reported
@virginmedia I can do tomorrow afternoon between 1 and 2 I don't get signal at work so haven't seen the response until now.
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Matt Stares
(@Matt_Stares23) reported
@virginmedia And what are you doing about the your website not enabling customers to raise complaints ? I mean it's not like you a technology company is it ? I have contacted VM 3 times now (excluding the conversation at install) each time you promise to resolve the issue and then do nothing.
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Neil Crossan
(@quietarea1) reported
@virginmedia I'm raising one on the line just now .....not for me but for poor souls you supply who might not have the information to hand I had...I have now moved my account