Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Poplar, Bromley, Mitcham, Bexleyheath, Beckenham, Welling, Orpington, Caterham, Tower Hamlets, Lewisham, Merton, and Godstone.

City	Problem Type	Report Time
City of Westminster	Total Blackout	23 minutes ago
City of Westminster	Internet	14 hours ago
Croydon	Internet	1 day ago
City of Westminster	Total Blackout	1 day ago
City of Westminster	Internet	1 day ago
Southwark	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Jack Robinson (@JackEORobinson) reported 1 minute ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Mike Fuller (@ninepine) reported 2 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Mike Fuller (@ninepine) reported 7 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Stephen Champion (@Champs707007) reported 12 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Simon Groutage (@myball123) reported 14 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 15 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 15 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  #AshTag (@Ashley_Rhysss) reported 20 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  travelling Adam (@TravellingAdam) reported 22 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  R. Aaron (@aaronuart) reported 25 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  traymca 💙 (@traymca) reported 28 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Claire Champion (@Champion3Claire) reported 30 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Beth (@bethcanadian) reported 32 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  JJ Hazan (@HazanJJ) reported 41 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Adam H-Matthews (@AdamHMatthews) reported 45 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Befitat50 (@befitat50) reported 45 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  A voice only (@Avoiceonly2) reported 50 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Mamba 〽️🦋 (@imbranzo) reported 55 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Raynes Park Lib Dems (@RPLibDems) reported 56 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Baltazarka (@MiaZagica) reported 57 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  william swain (@swainw36) reported 8 minutes ago

  hi, @virginmedia Virgin Media O2 — urgent help needed. Our ntlworld family email setup (parent account + sub-mailboxes) has broken after migration. One account now controls all logins (a sub) and the others are locked out. This is an account linking/migration error. Plz escalate?

• 
  BEST IPTV SERVICE (@EmpireDg97) reported 8 minutes ago

  Tired of paying for multiple 🇬🇧🇳🇱subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. His IPTV offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies 👉 @EmpireDg97

• 
  Amy Heppingstall (@AmyHeppi) reported 8 minutes ago

  @virginmedia That’s all you ever do look into it never any action it improves for a few days then terrible it used to be such great service where has that service gone??

• 
  rssconsultant (@rssconsultant) reported 10 minutes ago

  @virginmedia your customer service agents on chat are utter crap. Taking 5 mins to reply to every response. Incompetent!

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 13 minutes ago

  Hey @virginmedia. Honour what your own self-service flow committed to when you took my £111. Build the written-channel route to Payments your Resolutions Team has admitted is needed. Default it in payment SMS for every customer.

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 17 minutes ago

  @virginmedia your customer service on here is totally appalling..Appalling won't recognise my account number and phone also won't recognise my account number.. I want to speak to a human ffs

• 
  AJ (@The_Broski_Boot) reported 19 minutes ago

  @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

• 
  john o shea (@osheaj77) reported 20 minutes ago

  @VMSportIE Thats definitely the end my long time virgin media subscription, bill keeps going up even though there is way less tv channels and entertainment, garbage tv , bye bye 👋

• 
  Hatz (@DevilHatman) reported 24 minutes ago

  @virginmedia what on earth is going on? My upload speed has been dogshit since Friday/Saturday. Today along it's dropped from about 25mb/s to less than 10mb/s. All your site says is "intermittent issues in the area"... which is so regular its utterly redundant now

• 
  Pete Bradbury (@PeteBradders) reported 29 minutes ago

  @virginmedia @NatGeoUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!