Virgin Media Outage Report in West Wickham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Wandsworth, Southwark, Redhill, City of Westminster, Beckenham, Merton, Paddington, Newham, Stratford, City of London, Barking and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| Wandsworth |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
-
🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
-
Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
-
Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
-
Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
-
Andrew Lorimer
(@AndrewLorimer11) reported
from
Sutton at Hone, England
@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough
-
bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
-
Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
-
Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
-
Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
-
Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
-
Tel
(@2pintsuk) reported
from
Redhill, England
@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
-
Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
-
Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
-
Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
-
jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
-
🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
-
narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
-
Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
-
Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
-
Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Philip Omnis
(@PhilipOmnis) reported
@virginmedia Hi, thanks for your response. This time it was a recognised outage that was supposed to be fixed by midnight last night but shut down again today. I've had engineers and all sorts out already, apparently it's just oversubscription. Thanks for trying though <3
-
john
(@john67475479) reported
Virgin media absolutely diabolical customer support. 45 minutes on the phone then to be told if they don’t turn up in the next 2 hours ring back tomorrow. I wasn’t rude the guy put the phone done on me.
-
Jacqueline Serna
(@JacquelineSerna) reported
@virginmedia The fact you cut off our services early plus tons more. This is already an ongoing complaint. I was promised to have a pack sent by the dispute resolution team and this was never sent. This was 3 weeks ago. Please have the complaints team contact my husband.
-
Chrissy Darling
(@chrissydarling) reported
@virginmedia Hi, I’m really glad you are sorry and I certainly will raise a complaint. I talked my housemates into having Virgin Broadband and weeks later it’s still not working. I’ve been demonised for suggesting @virginmedia All I wanted was faster broadband for everyone in the house.
-
Megan
(@megganlouiseee) reported
@virginmedia been over charged again on our monthly bills and can't get through to anyone on the phone, can you help please
-
Elisa Arias
(@_Elicity_) reported
@virginmedia need help. Internet hardly working today, I'm in SE23 London. Any problem? Thanks.
-
Becky Dann
(@BeckyDann) reported
@virginmedia Someone from virgin. The first advisor said it was a general issue in the area, that was last night, this morning the second advisor said it was an external issue and it’s likely that a cable had been cut due to gas works and now the third advisor is denying that and saying that
-
Sara Baxter
(@SaraJEBaxter) reported
@virginmedia Hi, it appears there is some kind of issue with @BoomerangToons having no audio during programmes and adverts. All other channels including kids has audio just not Boomerang and Boomerang+1 and my little one is upset she can’t hear anything while watching Tom&Jerry
-
Roisin Lally
(@RoisinLally) reported
@virginmedia hi, I have an issue with my account being overcharged and I cannot get through to anyone.
-
Becky Dann
(@BeckyDann) reported
@virginmedia They’ve said someone will come to the area to have a look. But it’s not good enough! We all work from home, how are we expected to do our jobs. The issue is external, we were told a cable could have been cut as there are gas works near by.