Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 01/11/2026 07:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Tower Hamlets, London, Paddington, Southwark, Bromley, City of Westminster, Croydon, City of London, Kensington, Sutton, Poplar, Greater London, Merton and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomTower Hamlets Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    @virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool

  • _EricaMonroe_ ♕Erica♕ (@_EricaMonroe_) reported from Islington, England

    @virginmedia Internet is down again in N1 🤬

  • BellaBtweets Ella Darlington (@BellaBtweets) reported from Croydon, England

    @virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @BridgLondon @virginmedia Sadly the only thing that has gone down on me this week

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳

  • swilsonnews Steven Wilson (@swilsonnews) reported from Wandsworth, England

    Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    @virginmedia No issues

  • Jay_Hul J (@Jay_Hul) reported from Crayford, England

    @AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again

  • shinykathy Shinykathy (@shinykathy) reported from London, England

    @virginmedia My internet is super slow I pay for super Fast!! Help!!!

  • thereshegoes17 thereshegoes (@thereshegoes17) reported from Merton, England

    @virginmedia There still seems to be a problem with internet dropping out

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    @virginmedia Not working

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @virginmedia your service is beyond a joke. WiFi doesn’t even reach the garden or the 1st floor. Can’t wait to cancel this shit joke of a service.

  • itsmrweston 🆆🅴🆂🆃🆈 (@itsmrweston) reported from Eltham, England

    @mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia you say the issue has been fixed when clearly it hasn’t because lots of customers are still having connectivity problems. Far from ideal as I can’t connect to client video calls :-(

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    @virginmedia Even my tv buffers it’s terrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaArmitage_x Emma Armitage (@EmmaArmitage_x) reported

    @virginmedia customer service is shocking!!😫😱

  • StuBram2 Bram Bram Bigelow (@StuBram2) reported

    @virginmedia My service is still connected for now. My final billing date was 09/02/23 and my service is to be disconnected later this month

  • RyeBreth RB (@RyeBreth) reported

    @virginmedia The usual, can't find any issues etc. It's the WiFi capabilities of the router, it's so weak and unusable that there's little point in having WiFi when trying to work on Teams calls etc without it lagging and dropping out etc etc etc.

  • mattmetal Matt Baker (@mattmetal) reported

    @virginmedia Hi. I'm a virgin media customer

  • M_D_Lawless martin (@M_D_Lawless) reported

    @virginmedia The issue is I’ve paid over the agreed amount and I still have no internet!

  • nicklascoker Isaac (@nicklascoker) reported

    @virginmedia so what are you going to do about it? nothing? just sorry? I've made a commitment to an area partly because of you misleading service, you've wasted almost 4 months and all you tell me is sorry? Are there no cables in the area? how come neighbours have virgin i can't have it?

  • SadrAmir shark (@SadrAmir) reported

    @virginmedia @virginmedia your app says there is an issue in the area for the last 6 months. Do you have any plans to fix it? Or you just happy to carry on with your poor service? Is this a management issue? If it was technical it should have been resolved by now

  • Virginhelp__ Virgin Help (@Virginhelp__) reported

    @Susanknight2S @virginmedia We don’t want ur **** money anyway, we’re ******* minted, thanks👍

  • phil_b Phil B (@phil_b) reported

    @virginmedia Now the phone service comes through the hub, we have no landline phone service either… will call with Mobile

  • M_D_Lawless martin (@M_D_Lawless) reported

    @virginmedia Same issue im having now we just keep going around in circles! Can you please put my internet back on so I can find another provider