Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Barking, City of Westminster, Paddington, Poplar, Welling, Islington, Orpington, Newham, Wandsworth, Southwark, City of London, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Barking |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Marta
(@itsmartamoya) reported
from
Merton, England
@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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LiLy Lovely
(@xiaqua_shiyeon) reported
from
Lambeth, England
@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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Mark
(@markrhorney) reported
from
Lambeth, England
@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Virgin Media should change their name to Virgin Media Outage
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Time to ditch @vmbusiness I think, unreliable service & weak support
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Richard Gendal Brown
(@gendal) reported
from
City of London, England
@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Croydon, England
Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
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R. Aaron
(@aaronuart) reported
from
Merton, England
@virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Baz, Wacky worm!
(@mobiusb2) reported
from
Lambeth, England
@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Guy Leech
(@guyrleech) reported
from
Camden Town, England
@virginmedia Here we go, phones again. This is the 21st century where other communication methods are much more efficient. I'll be surprised if they do respond to me and actually help with my 2 open support tickets (both failing your SLA)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Patriot
(@johnCam16457641) reported
@virginmedia customer services are pathetic Tried to log a complaint today and got cut off This is after wasting approximately 40 mins talking to their Bot on the messaging service 🤬🤬🤬
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Jade O'Hanlon
(@JadyPi) reported
@virginmedia I need help accessing my mobile account please. I’ve reordered a new SIM card and neither this or the original seem to work#help
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Ed Lawson
(@Ed_word_Lawson) reported
@virginmedia providing me with little/no broadband for 6 weeks. 5 Engineers can’t fix it. Tell them I’m leaving. “You owe us a £220 disconnection fee”. You can’t write this stuff. #shambolic
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Rosan Sapkota
(@Rosh78) reported
@virginmedia We have issues with Network & trying to access the Virgin account however we can’t do that either. Need to talk to advisor to resolve this issue asap.
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José Jacob
(@JoseJacobUK) reported
@virginmedia TV and broadband have been out for 4 days. Every time I book an engineer you cancel it saying it’s a network issue we will fix at our end. Just got a message “again” to say it’s working and it’s not. Now your phone number not working. I think after 10 years I’m done
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Justine Punjwani
(@Justinep30) reported
@virginmedia No, I was promised a call back to book an earlier appt and no one has called. This keeps happening time and time again. As a new customer I shouldn’t have to keep chasing you guys to do your job. The whole experience has been terrible and no one takes responsibility!
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Reece Nichols
(@Reecenichols93) reported
@virginmedia I did that and I'd did not help. All they could tell me was that they couldn't tell me when the installation team would arrive but said it could take up to a month. So now I guess I have to take a month on work just in case they show up thay day?
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Starscream
(@1982Starscream) reported
@virginmedia All that says there's nothing wrong. The fifth person I spoke to admitted there's an issue in my area but said it wouldn't be on the website as that's not updated. That I can believe. It's obvious to anyone with a brain you do this to weasel out of having to pay compensation.
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Rosan Sapkota
(@Rosh78) reported
@virginmedia Yes I have, however it says there are no issue but that is not the case and we cannot access our my Virgin media account and we are trying to resolve that however we cannot get in hold of any agent from Virgin media it seems impossible to at the moment!
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Justine Punjwani
(@Justinep30) reported
@virginmedia Why is it so hard to get anyone to help? Promised call backs that don’t materialise, being hung up on countless times. It’s a complete joke! How do I get this escalated?