Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Orpington, Southwark, Poplar, Bexleyheath, Welling, Bromley, Mitcham, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	2 hours ago
City of Westminster	Internet	4 hours ago
Orpington	Internet	7 hours ago
Croydon	Wi-fi	18 hours ago
Croydon	E-mail	2 days ago
City of Westminster	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  A voice only (@Avoiceonly2) reported 2 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Simon Groutage (@myball123) reported 5 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  anne hill (@gorgeousuk) reported 11 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  JJ Hazan (@HazanJJ) reported 13 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Mike Fuller (@ninepine) reported 14 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 17 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 22 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Nada Tharanee (@ntharanee) reported 23 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  My Football Shirt (@Slatsman) reported 26 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  Ranjan Mallya (@RanjanMallya) reported 26 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  hippychic (@Keldavey) reported 26 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Michael James Weaver (@Weaverfooty14) reported 33 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Catt Hurman (@catt_hurman) reported 35 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Mike Fuller (@ninepine) reported 37 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 37 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  A voice only (@Avoiceonly2) reported 43 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Kwame Gyamfi (@Kwame916) reported 45 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  ☆ Liezel ☆ (@liezel_t) reported 46 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Philip 🦅 (@Phil_Swallow) reported 51 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  R. Aaron (@aaronuart) reported 52 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lara Mitchard (@LaraMitchard) reported 4 minutes ago

  @virginmedia There seems to be a broadband issue in HP1 as I have no services and your outage page has identified an issue. Any idea how long this will be down?

• 
  John Broadley (@JohnBroadley1) reported 6 minutes ago

  @virginmedia now that we have been forced to move the landline to virgin WiFi, the TV to virgin360, we not only dont have broadband,no phone or telly. The virgin mobile service i had was moved to o2 and I cant hot-spot as they say a mast is down. EN1 area. Any update on service?

• 
  Dil A (@superluvdub) reported 13 minutes ago

  @virginmedia We pay way too much for a really bad service. Super frustrating . @virginmedia

• 
  kaan #freeimamoglu (@laankaan) reported 14 minutes ago

  @virginmedia how stupid is that to push an update to my router/hub in the middle of the ******* day? How the hell am I supposed to work without internet?

• 
  cari_lou (@swlondonraised) reported 20 minutes ago

  @virginmedia Is the WiFi down in Tw7 area. Why ? And how long will it be to get sorted. My son has an online exam today 😡

• 
  London leaver (@ross_biagini) reported 20 minutes ago

  @virginmedia 2 Outages Identified & raised but 2nd one is not expected to be resolved until 3/6/26 @ 9.06 That will be at least 3 full days of outage

• 
  Philip todd (@Twobobtodd) reported 25 minutes ago

  @virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!

• 
  WATCHING THE GAME (@Pass_Move) reported 26 minutes ago

  @virginmedia @annasimpson1 What’s the point. You don’t care and never respond.

• 
  Chris McGregor (@CmucG) reported 29 minutes ago

  @virginmedia terrible customer service. I recently joined. Supposed to have netflix included and have no idea how to activate it and swap my current account to it. Was supposed to get an email within 48 hours. It's been a week now and still nothing, even after a phone call

• 
  Dave Banks (@DaveJBanks) reported 29 minutes ago

  @virginmedia what's the problem and how long is the fix likely to take please? (LE8)