Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Camden Town, Newham, Paddington, Southwark, Tower Hamlets, Islington, City of Westminster, Croydon, Orpington, Redhill, Bromley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia Please can you explain why broadband has gone down in the London N1 area and what you are doing to remedy this? I have an urgent deadline to hit and currently have no internet access ...
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia @virginhelp my other half has had 2 phone calls this morning saying our internet/router will be going down in 4hrs as we need a new box or router? Is this genuine? Also any chance some1 will come back to link us up to our own connection and not next doors?
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.
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Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Oh good just thought it was a strange one as I’m pretty sure you’d email/text that kind of information. Any news on the other issue mentioned?
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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ian
(@IanBorrett) reported
from
Lambeth, England
Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marc
(@jones81efc) reported
@virginmedia Once again WiFi off and so house up the wall. It's a joke this now nothing but problems over the past few months with On demand not working, no internet, waiting for ages on the phone only not to be give up. I want a call back please ASAP. 🤬 #timetogo
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emilio goodalli
(@winkingwolf) reported
@virginmedia absolutely disgusting customer service after waiting for ages to get through, they just say you will get refund etc but it never materialises, cancelling in the morning
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RICHARD JOHNSON
(@Richardkjohnson) reported
In nearly a half a century on this Earth, I have never known a customer service as truly abysmal and ungodly as @virginmedia. £57.00 per month, and my monthly price cannot be reduced despite an email saying I could before 11 February.
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Maggie Barradell 🕷
(@maggiebarradell) reported
@LucyWCam @virginmedia If it wasn’t for the news in g the j Tierney I would just cancel!! Had enough of the news!!
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John Jeffrey
(@JohnJef51763960) reported
@virginmedia No service again at 20.00
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CT
(@Mild_Mannered8) reported
@virginmedia can one of you guys help me please? I typed in the wrong username when I registered and now I can’t do anything. Please help!!!!
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Mark Dethridge
(@Condama66) reported
@virginmedia CB24 5UJ. Earlier this afternoon it said there was faults with broadband connection and TV but you were aware and were working to fix. Now says no faults but obviously there are still problems somewhere.
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Lisa-Jayne Cook MInstR MWES 💙
(@fridge_girl) reported
Utterly disappointed with @virginmedia Want to cancel my contract due to appalling service. 1hr 35mins and 3 security checks in ..... direct debit cancelled. Clearly they hope people will lose the will to live with all the extended holds and passing around of calls 😡
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Bio-Resonance Therapy Elemental Balance
(@BavinRachel) reported
@virginmedia Local fault when reconnected left our Virgin mobiles disconnected from the 2gb signal that they had been previously connected to, leaving us with little or no hotspot and no signal on out mobiles in the home
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Kathryn Wright
(@kathrynfenlodge) reported
@Condama66 @virginmedia And mobile phone signal...so can’t even hotspot... @virginmedia