Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Barking, Hammersmith, Newham, Paddington, Croydon, Poplar, Southwark, Camden Town, City of Westminster, Caterham, Islington, Kensington and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
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| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia Yes, says you are looking to fix by 4pm. Will sign in for updates and compensation..
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia I need to cancel my service ASAP. You won’t even answer the phone..
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia I’ve called this evening told me to wait said signal sent to activate but I’m still waiting for channels
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Sam Wickett
(@SamWickett1) reported
from
Bromley, England
@virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Karen Holmes
(@Knocker75) reported
from
Dartford, England
@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .
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Mike Keogh
(@mikelondonse) reported
from
London, England
@virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
@JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
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JSK1
(@skoney_girl) reported
from
Merton, England
@Bookdon @virginmedia Their customer services are non existent. Once upon a time they were a great company.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia would love to watch this but you cannot provide the service that we pay for.
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Köksal A.
(@koksal) reported
from
Hammersmith, England
@virginmedia I have already done all the efforts as a good customer but you @virginmedia refuse to do your part by not listening and keep disappointing your customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Moorhouse™
(@HOUSEDABOI) reported
@virginmedia i am not a happy customer, failed resolutions and now no engineer has showed up!!!
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Scott Wilson
(@Wilson8834) reported
@virginmedia hi, internet has been down since last night. Any problems in the sk104xj area?
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Bruce Dalton
(@SHB1893) reported
@RupaHuq @virginmedia Crass stupidity: Virgin Media's letter refers you VM website for info/help - *while VM in Ealing is down*😡
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Vicky Banham
(@vickybanham) reported
@virginmedia I don’t know how you can charge my daughter for a service she cannot receive because your engineers damaged her connection! #service #virginmedia so disappointed so angry
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Lindsay martin
(@Linzm15) reported
@virginmedia I have not cancelled - my neighbour did but my service was disconnected too. Have been told that I have to wait for an engineer to reconnect me
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Coxy
(@coxy1976) reported
@virginmedia 2/2 I was told you don’t use same lines as them which was reason I struggled to get service with them. A 3rd lie, your agent today was also full of negative attitude, I can’t be doing with it now, anyway, warning to others, Virgin are not very reliable or trustworthy 👍
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John
(@KeaneJohn69) reported
@deepblue1990 That’s bad. I’ve been with O2 for 15 years had the odd hiccup but always sorted. Hope the merger with Virgin Media doesn’t change that as VM don’t have the best reputation.
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Sophie Vickers 🌈
(@Sophiee93) reported
@virginmedia On the service page it says 22:30 tonight so will amount to a total of over 8 hours of service lost if actually fixed by then.
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Eddy
(@simp73) reported
@virginmedia The engineer who called round told my mum she had the wrong remote and he'd give her another one. He forgot to do that. Is there a way she could be given the right one? Also there was an issue with her wiring from the install so it wasn't picking up signal after an outage at VM.
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A.T.A
(@nicesoul77) reported
@virginmedia I don't have Yodel's contact. Would appreciate it if you can help with that or possibly escalate to the team. Status on Yodel say the item was delivered.