Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Beckenham, Poplar, Croydon, Southwark, Mitcham, City of Westminster, Welling, Bromley, Orpington, Caterham, Tower Hamlets, Lewisham, Merton, Godstone, and Sutton.

City	Problem Type	Report Time
Beckenham	TV	22 hours ago
Poplar	Internet	23 hours ago
Croydon	Wi-fi	1 day ago
Southwark	Internet	1 day ago
Croydon	Internet	2 days ago
Poplar	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Adam H-Matthews (@AdamHMatthews) reported 5 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 6 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Mike Fuller (@ninepine) reported 6 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  R. Aaron (@aaronuart) reported 7 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 8 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 9 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Claire Champion (@Champion3Claire) reported 10 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Nick Tippett (@nicktippett) reported 13 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  traymca 💙 (@traymca) reported 13 minutes ago from Worcester Park, England

  Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown

• 
  anne hill (@gorgeousuk) reported 16 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  R. Aaron (@aaronuart) reported 17 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Kwame Gyamfi (@Kwame916) reported 20 minutes ago from Wandsworth, England

  Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

• 
  Jane Common (@JaneCommon) reported 27 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Shasa Colson (@THE_COLSON) reported 35 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Jane Common (@JaneCommon) reported 36 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  traymca 💙 (@traymca) reported 38 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 39 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Nada Tharanee (@ntharanee) reported 41 minutes ago from Sutton, England

  @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 43 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Stephen Champion (@Champs707007) reported 44 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Pearson (@soapyrct) reported 3 minutes ago

  @mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.

• 
  mancs boi (@DjmarkieT) reported 6 minutes ago

  I will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!

• 
  MouseMat (@andymousemat) reported 12 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  Kathryn Barrow (@kathrynbarrow) reported 13 minutes ago

  @virginmedia When will the broadband and TV issue be sorted in KT2?

• 
  Susan Chew (@SusanChew5) reported 14 minutes ago

  @virginmedia It's constant disruption, I did all that , postcode, house number, nothing wrong in the area, spoke to Bot, said there was an outage in my area, who's right?

• 
  Graham Booth (@laserblue) reported 15 minutes ago

  @virginmedia Hi, it seems my set top box is on the blink and my chances of watching my beloved Man City maybe at risk. I could switch to Nowtv, but that will cost me £15 for a 24hr pass. I've used the tips as featured in the trouble shooting guide. No luck. Can you help? Thanks

• 
  Robert Taylor (@rabtaylor1981) reported 18 minutes ago

  @virginmedia any idea why it has to be so difficult to actually speak to anyone? Both TV boxes no longer work right, received an email saying a new box was coming but only got a remote for a box I don't even have! Can anyone help??

• 
  KP (@Sep8001) reported 18 minutes ago

  @virginmedia Hi Thank you for replying. Yes I do run that check and it does tell me there is a problem, but why have we had so many in the last few weeks. Before that service was fine.

• 
  Luke Hayes (@Lukeytoons) reported 20 minutes ago

  Why can't you cancel a contract with @virginmedia like you can a subscription service. I.e you select you want to cancel and from the contract end date you lose service. Keep being told i need to phone 30 days before #cancel #contract

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 26 minutes ago from Brundall, England

  @virginmedia The last 3 days have been poor from virgin media with my postcode area.. Hours without WiFi, TV or Broadband.. Absolute disgraceful really.. Not helped that my @giffgaff mobile is non exsitant in my area too.. Shocking in this day and age too..