Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of London, Hammersmith, City of Westminster, Croydon, Greater London, Camden Town, Paddington, Poplar, Newham, Bromley, Redhill, Islington and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia SMS service sucks. 30min of security checks, I get a "Thanks for the details. I apologize for the inconvenience as there is a speed issued in the services i will transfer you to our technical team.I am sorry for the inconvenience caused". Next operator "May I ask your full name"
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I couldn't care less about the name issue. You're taking your payment anyway so this only becomes an issue for your security checks. I need a solution to my broadband, if you fix that you can write whatever you want as my name in the contract.
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia It was a change made with a deed poll and communicated months ago. If you "of course" have a log of the hub he couldn't find it. 59 minutes still no solution.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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Sepe_71
(@71_sepe) reported
from
Bromley, England
@aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!
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Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia Seriously, it's laughable. Operator asking for a picture of my hub because you don't have a log of the equipment you provided me. 51min in and the only 2 things we know: that you didn't update my name when I asked months ago; and the broadband is slow after the patch up from Dec.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia cheap labour in Bangalore = terrible customer service ..
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BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harvey
(@Harveyb911) reported
@virginmedia Hello, I have a sim only deal with you. can you tell me if your network supports 3 way calling on iPhones? I tried adding someone to my existing call and instead I am unable to Merge the calls and just puts the other phone on Hold? Thanks
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Matt Law #WeSayNoToMazepin
(@_ginger_kid) reported
Another day, another series of internet outages from @virginmedia. Bloody annoying. Service status is all fine though. Sure it is.
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LewisJB
(@LewisJB__) reported
@Snappxrz_ Virgin media host is worlds worst honestly
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brad Swift
(@yesbraddd) reported
@WispGB_ @JoeSScott19 @virginmedia To an extent I agree. But at the same time I won't be told I'm not allowed to think something is bad in comparison to other things. Same way half of the chart music these days is absolute shite, you can disagree. What if I don't like it because I think it's bad?
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Dave Hanley
(@davehanley1969) reported
@virginmedia 5 days? For a service I pay over £140 a month for, wow
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Ninja T
(@t_najicman) reported
@virginmedia Well it’s now 5:30pm and the issue has still not been resolved. How do you compensate for a whole days work missed due to this issue?
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Jamie Roberts
(@jamleeroberts) reported
@virginmedia I have been having issue with my internet access for a day now. No connection or very little. Please check my area Aylesbury HP21 8 Also says weak security? Just come on!
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Rand
(@Raz625772) reported
@virginmedia Absolutely shocking customer service. My installation taken over a month and technician not even bothered to turn up today. No note/ call/ email. Can you please contact me to sort this out ASAP
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Lola
(@LorriWi19199442) reported
@virginmedia worst customer service I’ve ever come across, talk about ‘Jobs worth’ I’ve decide to cancel the account and go to @BT definitely @virgin is not a customer friendly business
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brad Swift
(@yesbraddd) reported
@WispGB_ @JoeSScott19 @virginmedia I THINK IT'S BAD. THAT'S MY OPINION. How are you trying to tell someone their opinion is wrong!? If I say its bad, and you say it's good, I don't care. That's your opinion, I'm not gonna waste both our time trying to change that. Live and let live. Let people feel how they like.