Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Southwark, City of London, Barking, City of Westminster, Croydon, Bexleyheath, Islington, Sutton, Paddington, Poplar, Newham, Camden Town and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
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Brian Harrigan
(@HarriganBrian) reported
from
Epsom and Ewell District, England
@virginmedia After going through webchat sales team and customer care. Could not reach deal to upgrade so I said Would talk to other providers. Customer care wanted me to wait to speak to relationship manager and I waited on line for a further 45 minutes for the person to come on line.
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Brian Harrigan
(@HarriganBrian) reported
from
Epsom and Ewell District, England
@virginmedia This is all in the web chat and I have taken a copy because disappointed such a gap which I think is unfair. This is one thing but the issue I have is with the time waiting!
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Thanks…what about some kind of compensation for poor service? How do I claim for this?
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MarshmallowMedia
(@eatcheeselouise) reported
from
Camden Town, England
@virginmedia This has been escalated for 5 months now. Your escalation team dealing with emergencies doing nothing. Can anyone else help on this matter ?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Thanks for clarifying. Anyway I’ve now been without broadband and landline since 8.30am, back from unplanned trip to office for their wifi to find that service is not going to be fixed until 9am tomorrow! This is the second time in a month I’ve been without service all Friday. 😫
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia what’s going on??? I don’t have any internet since morning? And it’s affecting my mobile phone in the house!! I had to leave the house to use mobile network to work! Rubbish service! That’s the problem when 2 service providers - O2 & VM joins force! #virginmediadown
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@LisaPeace3 @virginmedia Exactly this unfortunately. They’ll just have to put up with me exposing them on here everytime they have ‘technical issues. X
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Seriously? This is appalling- so I’ve had to pay to travel to work today because you didn’t provide the service I am paying a small fortune for. And there is no compensation?! Seems a very one sided arrangement
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Dee_dee03616
(@Dee03616) reported
from
Croydon, England
@virginmedia I seem to be having very slow connection?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
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Damien Kelly
(@damienk11) reported
from
London, England
@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It’s up and running now though I favour it a temporary fix as it’s a repetitive issue in Wandsworth and needs addressing. I pay a premium as opposed to going with a cheaper provider to avoid precisely this scenario. It’s far from a satisfactory service.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roy100
(@LeighCummings1) reported
@virginmedia @C4Gogglebox Truly dreadful service @virginmedia
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🌻🏳️⚧️Uni Fadewalker🏳️⚧️🎃
(@unifadewalker) reported
Is @virginmedia down for anyone else right now or is it just me?
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MJRider
(@MJRider8) reported
@virginmedia morning - hub has lost internet connection, status page says no issues, though local social media page suggests approx. 10 other house holds reporting outrage at same times. Area BR6 9RD
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ste greens
(@sgreeny89) reported
@voluptuousmommy ****** Virginmedia got bad case of buffer face **** sake I'll never know 💩🤥
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Brain Tracer
(@BrainTracer) reported
Just want to collapse in a heap & watch #Crufts so the @virginmedia set top box has once again shut down for some reason, stopped my recordings & is 'starting up' for eternity - this happens so often as well as Broadband cuts & I pay a fortune. Madness - I must dump them.
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Tracey
(@TeeKayDawn) reported
@virginmedia service since (reported as an “area” problem not equipment problem so again only a replacement if we pay to upgrade) so here we are, stopped working Friday, intermittent yesterday, total loss today (I’m guessing tomorrow too), and no fix until Tuesday! And you want to increase
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Tracey
(@TeeKayDawn) reported
@virginmedia service. It is obvious the issue is with the hub as we have had a red light instead of amber light since August of last year but despite telling your staff on the phone this, the equipment was “still working” and we could only get a replacement at cost! We’ve had “intermittent”
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Kevin Gorniak
(@gorniak_kevin) reported
@virginmedia fix my internet. been waiting more than 3 hours. I work at home.
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David Kellett BSc
(@Davidrwkellett) reported
@virginmedia more internet issues this morning! Its only been back on a week after being off for 8 days!! This time its goodbye.
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Elliot Faggetter
(@MrEFaggetter) reported
@virginmedia WiFi box has been flashing red for over an hour. Seems you've taken down our broadband with the telephone systems. Website says I need a technician,but not until 4pm-7pm Monday. The one time the WiFi has been fine and you **** it up...