Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, Croydon, Newham, Hammersmith, Orpington, City of London, Paddington, Redhill, Bromley, Bexleyheath, Camden Town, Mitcham and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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Christopher Golds
(@chrisgolds) reported
from
Wandsworth, England
@chrisckmedia @NetflixUK @AppleTV @virginmedia Omg. The worst. Go go go. Leave now. Run for your life.
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
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Phil Daoust
(@philxdaoust) reported
from
Lambeth, England
Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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David Macfarlane
(@DigitalDaveMac) reported
from
Wandsworth, England
@virginmedia Yes I also hope it gets sorted soon. But every single time there’s a problem the fix estimate is midnight of same day. And then the next day it’s the same again! So no amount of council permits, 3rd party access etc is the cause, it’s just rubbish communication from you guys
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Giuseppe Sollazzo
(@puntofisso) reported
from
Islington, England
@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Shaki 2.0
(@ShakiAgain) reported
from
Camden Town, England
@TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
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David Macfarlane
(@DigitalDaveMac) reported
from
Wandsworth, England
@virginmedia It seems clear that in some locations you just offer terrible and inconsistent service. Given how much You charge it’s unacceptable that your response is in effect ‘sometimes it takes a while’. I have never known such appalling and unreliable service
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Lowry
(@azd_lowry) reported
@virginmedia Remaining partial month. In fact we couldn't have the conversation because I was disconnected while still talking to the agent. When you eventually got around to explaining what the charge was for it was paid immediately and I was told service would be back in 10 minutes....
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princesstt5
(@princesstt51) reported
@virginmedia thanks for wasting my elderly dads time all day today - trying to renew his contract- asking him the same questions repeatedly offering packages with SIM cards fibre broadband kids tv which he doesn’t need doubling his payments - no choice but to cancel 🤬
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Becci Wells
(@beccieee77) reported
@virginmedia I give up .... obviously can't provide a service . If you can ensure the credit we were promised is processed
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John Gregson
(@JohnGre91077225) reported
@virginmedia Hello there, thanks for coming back to me. The error message I am getting is we can’t find your hub, please ensure you are connected to your WiFi network. Alternatively, please make sure all the cables are connected correctly and the hubs turned on. I have an iPhone 11 Pro Max on
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Wild Heart
(@WildHeart3000) reported
@virginmedia The receptionist said that someone else is having the same issue
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Jacqui 🕷️
(@JacquiFromSheff) reported
@virginmedia Thanks for your reply. Interesting. No communication from Virgin Media regarding this. Our hub is an old one, and is in the attic. The TV box is two floors down along with the TV. We really do not need to be spending money on cables and installation of same do we.
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Linsey Gooding
(@LinseyGooding) reported
@virginmedia hi, 6 hrs and still going to set up new contract.such poor service, no one interested, breached @Ofcom rules in advising of best, but no one seems to care. #PoorService
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Phil from Middlesbrough
(@Phillip48673176) reported
@virginmedia People are knocking on doors in Middlesbrogh saying they have had reports of internet problems in the area and can they come in to people’s houses and check the internet speeds. I think it’s a scam to gain access to homes to rob them
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Dorito Bandito
(@KnugenMooMoo) reported
@onestopcable I had problems with Virgin Media that company a big joke, customer service "india" treating a customer like **** had a argument with one he was like who cares hung up on me told them to stick there service up there arse always complaining and being told same bolox
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Tom Devoil
(@TomDevoil) reported
@virginmedia No issues in my area, has been an issue since I went live back in early October. Huge issues for my wife and I who work from home. Connection was an awful experience and the connectivity and service has been shocking ever since.