Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Fulham, Southwark, City of London, City of Westminster, Croydon, Paddington, Bexleyheath, Greater London, Poplar, Wandsworth, Newham, Orpington, Kensington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Fulham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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JW
(@JXMSZ) reported
from
Croydon, England
Is everyone’s Virgin Media internet still not working?
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia If they could do that I’m sure they would have been able to fix it, so no.
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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Tel
(@2pintsuk) reported
from
Redhill, England
@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
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Adam Dolphin
(@itsmeinleek) reported
from
Redhill, England
@virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy bravery
(@Andybravery2) reported
@virginmedia I’ve not had work on the equipment. I just didn’t want you wiring throughout my house on skirting boards. So I’ve put the coaxial cable under the floor. I’ve already used your text service and they couldn’t tell me and I’ve no interest sitting on the phone all day, takes hours.
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Andy Caiger
(@caiger1964) reported
@virginmedia Phone me to discuss the issue, I’m sure you have my number as you are still charging me for it !!
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PETER CURTIS
(@PETERCU60808628) reported
@virginmedia - I’d obviously prefer to avoid this hassle, especially as I’m only asking for the incentive that was part of my sign-up agreement and which persuaded me to sign-up for what otherwise I might have considered an expensive media package. I would be very pleased if someone can help
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cheule
(@cheule) reported
@virginmedia Hi, I've just upgraded to the Gig1 package, I've received my Hub to find the wrong power supply has been included with it. Please help.
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UsernameError
(@UsernameError4) reported
@virginmedia currently on the phone to your terrible excuse for customer services. Appalling, I have never experienced anything like it in my life.
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Sean Carpenter
(@SeanCarpenter) reported
@barlaventoexp @SteveHyett Probably not, but I didn't get weekly junk mail from Richard Branson telling me my street is connected for Virgin Media in 1998. I was also living on my own and not with someone who never opens her bank statements.
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Andy Ormsby
(@ayjayoh21) reported
@virginmedia It seems to be the router that is the issue. In modem mode I get reasonable speeds via Etherley cable. Not near what I pay for. But acceptable. I am not able to maintain a wired connection to check on speed fluctuations.
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Andy Caiger
(@caiger1964) reported
@virginmedia I have phoned you on numerous occasions having given you 30 days notice of terminating my contract with you but you are still pressuring me to pay £27 a month for services I have terminated, I have also raised a complaint via your complaints process, your customer service is poor
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Shelly Hammond
(@lambtikka1965) reported
@virginmedia is there a problem with internet connection in bromley BR2?
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Garen Yepremian
(@razerdude) reported
@virginmedia I waited for a reply since 1:30pm last night only to get someone answer me at 8 am today while I’m asleep and now it’s back to the hot again. HORRIBLE SUPPORT CHANNELS. This is customer torture, not customer service... oh and my WiFi is down yet again! I want my money back!