Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 02/01/2026 01:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Mitcham, Camden Town, Newham, Islington, City of Westminster, City of London, Southwark, Coulsdon, Kensington, Poplar, Paddington, Orpington and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomMitcham Internet
United KingdomCamden Town Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Merton, England

    @virginmedia Well would've been useful to know that half an hour ago. What's the point of the online chat if even you guys don't think it's worse using! Doesn't really help

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Merton, England

    Dear @virginmedia any chance when a customer twice contacts you cos they want to remove services/reduce bill due to bereavement and bill's being too high you stop trying to sell them additional services

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • iamnotthelotus Geoff Low (@iamnotthelotus) reported from Redhill, England

    Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....

  • jrseloto Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @virginmedia I'm sorry for the two poor support staff who are trying to sell us new remote controls, routers and O2 sims - for more money - till we hit the nuclear option and say we're leaving to get what we're asking? We're loyal customers; why does it need to get to that?

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

  • edshots the world's most copied Edward Moore (@edshots) reported from Croydon, England

    @virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.

  • swami102 Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • thelegoguard LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • edshots the world's most copied Edward Moore (@edshots) reported from Bromley, England

    @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

  • kevinri00714924 kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

  • KikassP kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Merton, England

    @virginmedia Online chat waiting for someone to help seem to waste alot of time this week with Virgin

  • MSROPER10 S (@MSROPER10) reported from London, England

    @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

  • jrseloto Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia If you were sorry, this issues was fixed long time ago…

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

  • blue_murdock Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • marianmartinart Marian Martin (@marianmartinart) reported from London, England

    @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tarasdiary1 tara 🌸☕️ (@tarasdiary1) reported

    please DO NOT use @virginmedia's whatsapp service it is absolutely ridiculous. i've been trying for NEARLY 3 weeks to get my router moved to a new address and 4 different providers have told me they'll get in touch within *timeframe* - and none of them have

  • zunaine zunaine (@zunaine) reported

    @virginmedia Hello. I recently got a Wifi Pod. The area its in the net works better. However the other side of house is still bad. Could I please receive a second pod?

  • PressExpose - (@PressExpose) reported

    @DaveyMarsh @virginmedia Yes quick to take your money and demand you pay on time, but when they owe you money in a refund they simply try to get out of giving it, you keep getting fobbed off saying you will get it, but you never do! I've been waiting 4 months!

  • SGRiceJones Mr Jones (@SGRiceJones) reported

    @virginmedia Except I did this via my account and the renew option, so I shouldn’t and wouldn’t be given a ‘new customer price’ maybe try again with your answer or better yet I’ll just switch to @VodafoneUK as they offer better value and faster speeds

  • MatsonStuart Stuart Matson (@MatsonStuart) reported

    @virginmedia Been waiting 3 months (since i switched from sky) for my netflix activation. Customer service is appalling.

  • Rebecca17187294 Rebecca Preece (@Rebecca17187294) reported

    @virginmedia As I've just put in all these messages i need to speak to someone. The trouble shooting has been done about 10 times with virgin and about 30 times myself. There must be someone I can speak to someone who understands why I cannot longer speak to the faults team. I've just spoken

  • BooCavapoo BooCavapoo 🐶 (@BooCavapoo) reported from Penwortham, England

    @virginmedia No, that's not possible as the yoga device does not have wired port. The WiFi just needs sorting out. Its been terrible for weeks @virginmedia

  • TheConsterMCFC Notorious CMG (@TheConsterMCFC) reported

    @virginmedia I don’t know DB is there? I already have two of them mesh things and the internet is just generally terrible.

  • Rebecca17187294 Rebecca Preece (@Rebecca17187294) reported

    @virginmedia The manager also apologised. And said no one can call me, so I've told him someone needs to call me urgently TODAY! To discuss thr terrible service we have received I will have to go and buy a now TV box so we can have TV as no one can come until Tuesday. Our tivo box is broken

  • craigyants Craig (@craigyants) reported

    @virginmedia Yes, but seems stupid to ask for them when struggling already