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Virgin Media outages and service status in West Wickham, England

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Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around West Wickham, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 8, 8:32 PM GMT+1.
  • 58% Internet (58%)
  • 22% Wi-fi (22%)
  • 11% Total Blackout (11%)
  • 6% TV (6%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Mitcham, Poplar, City of Westminster, Bromley, Bexleyheath, Beckenham, Welling, Orpington, Caterham, Tower Hamlets, Lewisham, Merton, and Godstone.

CityProblem TypeReport Time
Southwark Internet 10 hours ago
Croydon Internet 11 hours ago
Southwark Wi-fi 13 hours ago
Mitcham Total Blackout 15 hours ago
Croydon Wi-fi 18 hours ago
Croydon Internet 1 day ago

Nearby cities with recent reports

Croydon

8 recent signals

11 hours ago
Southwark

6 recent signals

10 hours ago
City of Westminster

5 recent signals

2 days ago
Poplar

2 recent signals

1 day ago
Mitcham

1 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • Miss_Toppin
    Miss Toppin (@Miss_Toppin) reported from Croydon, England

    Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

  • Semykaya
    Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England

    @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

  • JoanaLoGomes
    Joana (@JoanaLoGomes) reported from Merton, England

    Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

  • mrkinski
    Tony Kinson (@mrkinski) reported from Bexleyheath, England

    After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

  • marksonofjohn
    marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • Flipringer
    Philippa Rooke (@Flipringer) reported from Bromley, England

    @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

  • AdamHMatthews
    Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England

    @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • RPLibDems
    Raynes Park Lib Dems (@RPLibDems) reported from Merton, England

    @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

  • Biggsy58
    Bernie Biggs (@Biggsy58) reported from Bexleyheath, England

    @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

  • jameslee_1985
    JamesLee85 (@jameslee_1985) reported from Croydon, England

    Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

  • willbassoumba
    William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • billywi56359173
    billy winter (@billywi56359173) reported

    @virginmedia can’t say I’m surprised to see I’m not the only person struggling with your shocking service, internets been cutting out on and off for weeks and every time I’ve tried to get support online it says ‘check back in 24 hours if you’re having the same issues’ t

  • nickholding01
    Nick68 (@nickholding01) reported

    @virginmedia Trying to help my neighbour. She got message saying needs to upgrade to 360 by June but when we follow instructions to go to apps and games there is no 'upgrade' option

  • dancooper05
    Coops (@dancooper05) reported

    @virginmedia I need to raise an urgent complaint regarding a door to door seller. I’ve been on hold for an hour & DM not answered. Can I get an email address or contact number please?

  • AmyHeppi
    Amy Heppingstall (@AmyHeppi) reported

    @virginmedia That’s all you ever do look into it never any action it improves for a few days then terrible it used to be such great service where has that service gone??

  • john1mccarthy
    John M (@john1mccarthy) reported

    @virginmedia I'm shocked!! Someone actually called me just now. Albeit 4 days late, but I guess that's just how you guys work. No real news, I'm still not due any form of service from you until May 14th, so a bit of a waste. Amazing what a bit of negative pr on X can do

  • m32925132
    Martin Murphy (@m32925132) reported

    @virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!

  • hartdj
    Danny (@hartdj) reported

    @virginmedia I am a new customer. Today I received home start kit. I have plugged in the router and it isn't connecting to the internet. I received a text message, saying 'due to a technical fault we can't activate your kit, contact us on live chat'.... can’t get through on chat.

  • Steven12109
    Steven (@Steven12109) reported

    @virginmedia ....and as for your AI.... Who created that - it's nearly as bad as that repulsive Epstein Island like, owner of yours !

  • JustAnAlienOk
    RogerSmithUpInThisBitch (@JustAnAlienOk) reported

    @virginmedia @derekscotia Why is the internet down everywhere? No connection at all

  • cycleprawn
    SFB-Mod (@cycleprawn) reported

    @1030pa @obbsie @virginmedia Pointless. They don’t give a ****