Virgin Media Outage Report in West Wickham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, London, Sutton, Croydon, City of Westminster, Hammersmith, Southwark, City of London, Newham, Poplar, Islington, Camden Town, Fulham, Barking and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
TV | |
| Tower Hamlets |
Internet | |
| London |
Phone | |
| London |
||
| Sutton |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
-
Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
-
Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
-
paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.
-
Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
-
Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
-
paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I could have lied and said I had no knowledge of how the cable broke but didn’t. Have been a customer for about 15 years. But have lost confidence in virgin. The bills are never correct to what was actually quoted. Partner who pays bills still can’t get anyone to correct email
-
Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
-
lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
-
Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
-
Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
-
Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
-
Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
-
Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
-
Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
-
Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
-
Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
-
Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan 🤙🏻
(@DeeAyWhy) reported
@virginmedia Never once had an issue with my old package but since this upgrade its been nothing but hassle. Every giving me different answers. The worst thing is for 2 days I was getting 450-500mbs which was great but now i barely reach 100mbs
-
Maria Smith
(@mariaj2501) reported
@virginmedia Over an hour last Friday trying to speak to someone and the line went dead. Waited another hour today, finally got to speak to someone. They said they would need to transfer me to someone else. Went on hold for another 20 mins then the line went dead again. AWFUL
-
Flo
(@flo110m) reported
.@virginmedia how do I cancel my contract? Nobody answers on the hotline, on WhatsApp you’re just send around like a fool. The number which you tell customers to text +447533051890 doesn’t work either.
-
Lesley Rees 💙
(@LesleyJayne437) reported
@virginmedia cut off after 50 mins on hold .. ok ill send equipment tomorrow with letter . And no charging me late payments for trying to cancel for months!!
-
ThatMisterJ🃏 🏳️🌈
(@thatmisterj) reported
Anyone else out there have at this point frankly ridiculous connection issues with #virginmedia? I've had intermittent connection for 2 weeks but the last two days I'm lucky to have 20 minutes every 2 hours. In the last hour it's cut out 20 times. It's beyond a joke at this point
-
HS 🤩
(@s_hardip) reported
@virginmedia I want to cancel my contract and give 30 days notice. So far I've had promises to call back without a call back, sudden computer problems your end and been cut off after holding for 45 mins. How or who can I speak to please, can you help?
-
Paul 🇬🇧🏴
(@paulb0204) reported
@virginmedia PR2 area no television channels and internet, phone message is quoting 1.30 am fix, I hope this time is over cautious, if I miss tonight's footy I won't be a happy chappy.
-
Ben Robinson
(@TheRobinson1982) reported
@virginmedia I went around in more circles than a waltzer at the fair then when I finally reached the end of the chat I've gotten through to...... Nobody. Just been told to "Hold fire". You're a communications giant, my inability to contact anyone is really, really bad.
-
Jay Richardson
(@Jay_Richards0n) reported
@virginmedia been on the phone for 1hr to get cut off, shocking customer service, time to move to @SkyUK
-
D
(@FemaleGamer_) reported
@virginmedia Part 2 - Since then I’ve still had random outages where the hub turns itself off or looses complete wifi & wired connections get disconnected. Since calling last week I’m told there was no issues and I’m not entitled to any compensation.