Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Bromley, Mitcham, Southwark, Bexleyheath, Orpington, City of Westminster, Poplar, Beckenham, Welling, Caterham, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
Croydon	TV	11 hours ago
Bromley	TV	14 hours ago
Mitcham	TV	20 hours ago
Southwark	TV	20 hours ago
Croydon	TV	20 hours ago
Croydon	TV	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Khaled Miah (@Khaled_Miah1) reported 8 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Tim Hyson (@timhyson) reported 9 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 10 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 13 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Baz, Wacky worm! (@mobiusb2) reported 15 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Mike Fuller (@ninepine) reported 15 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  Baz, Wacky worm! (@mobiusb2) reported 22 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  anne hill (@gorgeousuk) reported 23 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Philip 🦅 (@Phil_Swallow) reported 31 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Mike Fuller (@ninepine) reported 31 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 34 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Simon Groutage (@myball123) reported 35 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported 37 minutes ago from Worcester Park, England

  @neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫

• 
  Adam H-Matthews (@AdamHMatthews) reported 43 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Kerry Vaughan (@Boubs1985) reported 43 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 47 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  A voice only (@Avoiceonly2) reported 50 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 52 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Nigel Ellway (@Nigelellway) reported 55 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 58 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samuel Williams (@SamuelWill64467) reported 4 minutes ago

  @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.

• 
  Taj (@Taj_B1) reported 10 minutes ago

  @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

• 
  HeadingleyVoice (@HeadingleyVoice) reported 10 minutes ago

  @virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1

• 
  Dave Dutton: The Thirty Bob Kid (@DaveDuttonUK) reported 11 minutes ago

  @virginmedia If you could have let us know sooner I wouldn't have spent over an hour pissing about checking leads and rebooting the box! You should change your name to System Of A Down.

• 
  Stevie (@molwins) reported 13 minutes ago

  @virginmedia Shocking service lately !! Glad I only have 2 months left!

• 
  Dean (@DSB4454) reported 16 minutes ago

  @virginmedia My Tv service is still down Pe7 area. Every week we have issues with distorted and pixellated channels. What the hell is wrong with you people. No apology ever given. The service is a disgrace.Been with you for 12+ years. Contract up in July and then you can go to hell

• 
  Natalie Whittle ⭐⭐ (@nataliewhittle6) reported 19 minutes ago

  @virginmedia Itv1 still not working any ideas when it will be up and running again

• 
  Zoey (@YngZoey) reported 20 minutes ago

  Anyone having problems with their landline on virgin media?? #virginmedia

• 
  Johnboy710💎 #DGaF and Bar (@Johnboy710Fble) reported 20 minutes ago

  @virginmedia Are we getting compensation for the failure of the tv service this morning

• 
  Darren Green (@darreng3007) reported 24 minutes ago

  @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.