Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Welling, Bexleyheath, City of Westminster, Bromley, Poplar, Mitcham, Orpington, Beckenham, Caterham, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Southwark	Internet	4 hours ago
Croydon	Wi-fi	4 hours ago
Croydon	Total Blackout	4 hours ago
Croydon	Total Blackout	6 hours ago
Croydon	Wi-fi	7 hours ago
Welling	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 2 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  travelling Adam (@TravellingAdam) reported 3 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Simon Groutage (@myball123) reported 4 minutes ago from Bexleyheath, England

  @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

• 
  anne hill (@gorgeousuk) reported 6 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Befitat50 (@befitat50) reported 7 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 7 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 8 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Nick Tippett (@nicktippett) reported 11 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  marksonofjohn (@marksonofjohn) reported 24 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 24 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Jane Common (@JaneCommon) reported 27 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Joana (@JoanaLoGomes) reported 27 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 34 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Philip 🦅 (@Phil_Swallow) reported 45 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  JJ Hazan (@HazanJJ) reported 54 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 55 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  traymca 💙 (@traymca) reported 56 minutes ago from Worcester Park, England

  @virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia

• 
  A voice only (@Avoiceonly2) reported 57 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Mamba 〽️🦋 (@imbranzo) reported 58 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Mike Fuller (@ninepine) reported 59 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marttech Solutions (@MarttechSol) reported 12 minutes ago

  We have not received or seen any further updates from Virgin Media. According to their Service Status page, an issue does still exist but the fix time has not changed. If any customers are still experiencing issues, we would recommend getting in touch with them directly.

• 
  Carrie (@IamCarrieagain) reported 12 minutes ago

  @virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 13 minutes ago

  @virginmedia This is the second major outage in under a fortnight. Paying a lot of money and not getting the service.

• 
  Matt (@mjpenn7) reported 15 minutes ago

  @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

• 
  Stephen (@sfinn2302) reported 18 minutes ago

  @virginmedia @Virgin What a disgraceful customer service, spent 4 days in Spain no coverage, emergency calls only, texted #virgin on X, no reply. Arrived home to Dublin called 1908, "sorry we can't help you have service now", you should have contacted when you had no service....!

• 
  Richard (@xTHEDROIDx) reported 20 minutes ago

  @virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.

• 
  Andy Golds (@andyg81) reported 23 minutes ago

  @virginmedia Already spoke to the helpline engineer booked (again) for the second time in 3 week Paying a lot of money for a service we can’t use !!!!!

• 
  liam (@liamsimo95) reported 26 minutes ago

  @virginmedia sort your ******* wifi out you pack of useless ***** how hard is it to provide the best service?

• 
  Suz (@scoobiesue82) reported 26 minutes ago

  @virginmedia It is default to audio descriptive so I change it to Original Dolby Audio both via the context (…) and pressing down and along to audio & subtitles but it’s not changing anything even though it appears to select what I want

• 
  Mike Fuller (@ninepine) reported 28 minutes ago

  @virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡