Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 12/05/2025 03:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, Islington, London, City of Westminster, Hammersmith, Camden Town, Southwark, Croydon, Newham, Orpington, City of London, Paddington, Redhill, Bromley and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Total Blackout
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • Robbie_Paterson Robert Paterson (@Robbie_Paterson) reported from Lambeth, England

    @virginmedia Seriously @virginmedia down again!!!!!! What an absolutely useless bunch you are!!!

  • calmspacecoach David O'Hanlon (@calmspacecoach) reported from Camden Town, England

    @virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.

  • Sammi__B Sammi T (@Sammi__B) reported from Camden Town, England

    @virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡

  • StevenMcFarlan4 SDM (@StevenMcFarlan4) reported from Wandsworth, England

    @virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬

  • JennyIllmann Jenny Illmann (@JennyIllmann) reported from London, England

    Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia You seem 2 4get I have full house Serv costs over a £100 which means betw. hours of 5.30am and 8pm I haven’t got the time to **** around for a week worth of questions taking 24hrs to get a response only to find it’s been ended by them as I didn’t answer in two hours! FFS

  • JohnJohnb471 John Briggs (@JohnJohnb471) reported from London, England

    Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business

  • PlexNetflix Martin Phillp (@PlexNetflix) reported from Camberwell, England

    @Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @JasonHodge71 @virginmedia happened to me tried explain the issues I was had after a 45 min wait. He then kept talking over me when I called him about it he hung up. Seems par for the list of these Indian call centres. Have you noticed that you only get a UK based agent when you say your leaving

  • sheila_lakey Sheila Lakey (@sheila_lakey) reported from Sutton at Hone, England

    @virginmedia Due to changed circumstances I need to transfer WiFi into my name. Emailed acc transfer form with I.D on 28/4 - no response. Called you on 22/5 (cost me £22. 26) told this would be chased. On 16/6 Contacted on line chat - useless so called at further cost still no help!

  • drummerJ83 Jay Bourley (@drummerJ83) reported from Sutton at Hone, England

    @virginmedia Hello, I've tried rebooting the hub and it has made it worse. There was nothing listed on the site as a problem for my area. I can't get through anything on Netflix without 4,5 maybe 6 stops to buffer.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Got a message from your team saying our local issues had been fixed yesterday, and yet the service was down this morning for over an hour and it’s down again now.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia @CooperativeBank I’d like you 2 claim back all my DDs from @virginmedia as I’ve not provided me with the services they charge for having to write this via 4g as I can’t connect via BB says try again, did with 4G works fine now. Please also cancel all DDs. now

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @TheMichaelMoran @virginmedia I know, not as regular but I get issues + creative billing. But they ring every week to up sell. I just need to get my arse in gear & switch

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Try and do a help chat on @virginmedia connect app I bet you will still be there the next day waiting for a response or if lucky had one reply 12 hours later asking for you name

  • AndyGixxer46 The Chief (@AndyGixxer46) reported from Bromley, England

    @virginmedia The complaint was about my address in the first place, I was advised you didn't have any forwarding address for me now your saying you have multiple.

  • anna_fran Anna Parry (@anna_fran) reported from Bromley, England

    Anyone know why the broadband is down on @virginmedia in the BR3 area. This is the 3rd time in less than a week. It’s starting to get very boring, not to mention inconvenient

  • MonroeJoe Monroe (@MonroeJoe) reported from Kensington, England

    @virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all

  • drummerJ83 Jay Bourley (@drummerJ83) reported from Sutton at Hone, England

    @virginmedia Hi thanks already tried lots of this and we've only had the problem for past couple of days so I can't see why it would be an issue with the Ethernet cable or positioning.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia The link only takes me to our messages nothing else, Normal service resumes!!! Every conversation with virgin is a mess and waste of time!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • debbiem2480 Debbie Murphy (@debbiem2480) reported

    @virginmedia Poor overworked and that’s not really suitable. 2 people I the family trying to finish university assignments and dissertations and no connection. I will cancel my contract as this happens all the time

  • macker73 Mark Mc (@macker73) reported

    @virginmedia Honestly. No. I don’t want a forum, I want a solution, from a human being, actually talking to me.

  • Celie1207 Celie ❤️ (@Celie1207) reported

    Anyone else’s virgin media being so slow and bad lately??

  • a17dy2003 Andy baxter (@a17dy2003) reported

    @virginmedia Been through all this and it’s no HELP at all! I had no problems at all with my old hub with coverage any where in my house! I have upgraded to the new super hub 3 ( which is a laugh ) and I can’t get coverage in any other room than the room the hubs in!

  • BitSwings Bitswings (@BitSwings) reported

    @virginmedia Furthermore, it's not the best deal, it's the deal you want to shovel. The best deal currently exists only for new customers. Therefore if an existing customer phones up, they cannot get the best deal.

  • ProfessorBossco Rossco Bossco (@ProfessorBossco) reported

    .@Virginmedia my router keeps randomly dropping internet to devices whilst other devices maintain their internet connection. When I phone to fix the issue nobody answers. Please help.

  • wottsitt amanda worthington (@wottsitt) reported

    @SandraOliver15 @LanceAntony @virginmedia Same here. No help on phone. Increased our package without our consent. Bn with them over 20 years. No faith in them anymore. Nothing for customer loyalty. Totally changed my opinion of them due to way been treated recently. Shame.

  • BitSwings Bitswings (@BitSwings) reported

    @virginmedia I already have. See my tweets. If my complaint had been heard and I'd been dealt with I wouldn't be on Twitter.

  • a17dy2003 Andy baxter (@a17dy2003) reported

    @virginmedia I find this ridiculous as it’s meant to be a better hub which it clearly isn’t! And your colleague remady was to connect all my devices using an Ethernet cable! Not practical at all! I will repeat again only had problems since I fitted this so called super hub!!

  • dobbinaj Dobbin ✌ (@dobbinaj) reported

    @virginmedia Well down to you now to provide the goods, Been let down for too long . 😳