Virgin Media Outage Report in West Wickham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Beckenham, Hammersmith, Croydon, Bexleyheath, Camden Town, Poplar, Fulham, City of Westminster, Reigate, Mitcham, Paddington, Merton, Redhill and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Beckenham |
TV | |
| Hammersmith |
Internet | |
| London |
TV | |
| Croydon |
Internet | |
| Bexleyheath |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom
-
Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
-
Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
-
Greg Phillips
(@bingosbadingos) reported
from
City of London, England
@virginmedia is nothing short of a disgrace. Customer service worst I have ever encountered.
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager
-
Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
-
Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
-
Spice Adams 🇬🇭🇳🇬
(@AlmightyUncle_) reported
from
Lambeth, England
@virginmedia hi I have an issue and no one is answering my call
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom
-
Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days
-
Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom
-
brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.
-
davep
(@g_davep) reported
from
Croydon, England
@charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem
-
davep
(@g_davep) reported
from
Croydon, England
Is anybody experiencing poor service from virgin media
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
•AMZ•
(@amelia_tehya) reported
@virginmedia The most ridiculous this is the account belongs to my ex-housemate, as you wouldn’t allow for the account to be transferred to me. Therefore, I’ll need to attempt to contact him before I can do anything! What if I cannot login?
-
localdriver
(@localdriver2) reported
@virginmedia 26 July 2021 less 21 July 2021 is 5 days less 2 days for weekend is 3 days ... that is a long "delay"!!! Besides, summer 2020 TV Status was #broken. So how many days, weeks ,months, years, does @virginmedia expect system code changes to propagate through to their web site?
-
Amanda
(@pixiedust84) reported
@virginmedia Hi there, yeah I've checked that already, there are no broadband issues. There are TV issues, but not broadband. The bill has been paid, but it still appears to be showing on my account too?
-
DV X.X.I.I.I
(@DV_XXIII) reported
@cdouglasfilm @virginmedia Down in Grimdby. Mines been off for about 30 mins now
-
DevOps Panda
(@DevopsPanda) reported
@virginmedia I have checked this many time and nothing is listed as wrong. It seems that the fault is with the line itself and the reason why your engineers are digging up the road is because you know its fault. Why are you charging me full price for a service your not providing?
-
Zoë Allard
(@tippy_toes86) reported
I’m not going to be dramatic and say that this is the worst day ever… But what I will say is, it being my *** week tied in with Virgin media being **** for more than 4 hours has not made today the best one either.
-
.
(@mrniceguy33333) reported
@virginmedia I keep getting you guys calling me all the time , I’m happy with what I got , I’m still under contract but yet I’m getting 2 -3 calls a week can you please stop harassing me , this ain’t good to treat a customer this way
-
Lucy
(@lucylou582) reported
from
Chester, England
@virginmedia so you booked an engineer to come and fix the cable, yet the engineer has just arrived and can only look at the job! What an absolute ridiculous way of working. I told you on the phone that wire had been broke, why send someone who can’t complete the job!
-
Maria Sharapova UK Fan
(@Countdown_Filth) reported
@virginmedia The community will NOT be able to assist as this is a recurrent problem and needs an engineer to visit the roadside box. I just need to raise this issue to get the engineer out.
-
DJ Damien
(@dj_damien) reported
@virginmedia They keep being obsessed with “wifi black spots” and signal boosting even though I say this issue happens even with a computer plugged into the hub by an Ethernet cable. Im not getting bad signal, I’m receiving a bad upload speed