1. Home
  2. Companies
  3. Virgin Media
  4. West Wickham
Virgin Media

Virgin Media outages and service status in West Wickham, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around West Wickham, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 9:25 PM GMT+1.
  • 64% Internet (64%)
  • 19% Wi-fi (19%)
  • 8% Total Blackout (8%)
  • 6% TV (6%)
  • 4% E-mail (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Poplar, City of Westminster, Orpington, Caterham, Tower Hamlets, Lewisham, Bromley, Mitcham, Merton, Godstone, Sutton, Welling, and Beckenham.

CityProblem TypeReport Time
Southwark Internet 8 hours ago
Croydon Wi-fi 12 hours ago
Southwark Internet 13 hours ago
Croydon Wi-fi 14 hours ago
Poplar Internet 14 hours ago
Croydon Internet 16 hours ago

Nearby cities with recent reports

Croydon

10 recent signals

12 hours ago
Southwark

7 recent signals

8 hours ago
Poplar

6 recent signals

14 hours ago
City of Westminster

6 recent signals

1 day ago
Orpington

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • xiaqua_shiyeon
    LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

  • Champs707007
    Stephen Champion (@Champs707007) reported from Bromley, England

    @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

  • itsmartamoya
    Marta (@itsmartamoya) reported from Merton, England

    @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

  • fdoug23
    Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, England

    Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

  • sospainter
    🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported from Whyteleafe, England

    @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • JoanaLoGomes
    Joana (@JoanaLoGomes) reported from Merton, England

    Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

  • PJacksonClark
    #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

  • mobiusb2
    Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • outondet
    outondet (@outondet) reported

    @virginmedia terrible service...10 says to activate sky movies...still doesn't work.....tried phoning 150 ..still couldn't do it...sort it out @virginmedia.

  • harrylester1
    Harry Lester (@harrylester1) reported

    @virginmedia in the le3 area. No WiFi now for the last 30+ hours. Awful service speaking to a bot and wanting to charge extra to sort it even though prices are already sky high. Speaking of sky might be time for a change

  • WalthamstowLife
    Walthamstow Life (@WalthamstowLife) reported

    @virginmedia Why are internet services down AGAIN in #E17? Your service is utter rubbish!

  • timmorr17294439
    tim.. (@timmorr17294439) reported

    @GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..

  • kipwilbo
    Kip Williams (@kipwilbo) reported

    @virginmedia Yeah I'll do that later as I've had to go to the pub for the second half as the service is pay you for is ****. The volume drops out constantly and the buffering is because you throttle during games to stop pirates, ends up interfering with paying customers

  • melvmay
    Melvyn May (@melvmay) reported

    So the bots on this account requesting DMs led to a call from “Virgin Media” and wanted me to install an app for payment. Instant scammer alert. This is so bad.

  • parky1021
    simon parkinson (@parky1021) reported

    @virginmedia Once again my internet connectivity is constantly dropping out Terrible service since I renewed my contract with you Wish I never had now

  • rickybutcher_
    Ricky Butcher (@rickybutcher_) reported

    @virginmedia 5 mins left in the match & forced to sit through 3x 20/30 second ads for Real Madrid Vs Bayern Munich. I promise you, whatever pennies you're gleaning from people tuning in late they are wildly offset by those who'll swear never to give you another penny otherwise.

  • jemski7
    Jemski (@jemski7) reported

    @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

  • TheShannimal_
    TheShannimal (@TheShannimal_) reported

    Maybe not. Internet is down for a second day running. At least @virginmedia aren’t trying to double the price of our monthly broadband if we stay with them… oh wait, they are.