Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, Southwark, City of Westminster, Bexleyheath, Orpington, Welling, Bromley, Mitcham, and Beckenham.

City	Problem Type	Report Time
Poplar	Internet	7 hours ago
Poplar	Total Blackout	15 hours ago
Croydon	Internet	20 hours ago
Southwark	Total Blackout	22 hours ago
City of Westminster	Internet	2 days ago
City of Westminster	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  A voice only (@Avoiceonly2) reported 2 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  marksonofjohn (@marksonofjohn) reported 3 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Philip 🦅 (@Phil_Swallow) reported 5 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  Mike Fuller (@ninepine) reported 9 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Nick Tippett (@nicktippett) reported 14 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 16 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 18 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Kay Bak (@kaybaka) reported 22 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Millwall halfwayline (@millwalljdb) reported 29 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Anna Thurman (@AnnaThurmanLDN) reported 32 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  Beth (@bethcanadian) reported 34 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Nigel Ellway (@Nigelellway) reported 40 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  R. Aaron (@aaronuart) reported 41 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Nada Tharanee (@ntharanee) reported 42 minutes ago from Sutton, England

  @virginmedia Bad service!

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 48 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Philip 🦅 (@Phil_Swallow) reported 50 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Shasa Colson (@THE_COLSON) reported 53 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Claire Champion (@Champion3Claire) reported 53 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 55 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 56 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LiamLOFC99 (@lofc99) reported 3 minutes ago

  @RobDew8 @virginmedia I have the exact same issue! Horley area. @virginmedia

• 
  Carl Bateman (@CarlBateman) reported 6 minutes ago

  @virginmedia My landline has had no dial tone for over a month and my repeated attempts to talk to an representative have failed, there's no live chat option and your "fix your landline" page is a joke with only three options. And why no call back option? How can I get help?

• 
  Urban Groove (@Urban__Groove) reported 7 minutes ago

  @virginmedia How dare you give your crap partners O2 @O2 permission to set up a direct debit in my account without my permission? 😡 Next time you pull a stunt like that i will end my contract immediately and go else where, You thieving B******* 😡

• 
  Robert Cashin (@robert_cashin) reported 9 minutes ago

  @virginmedia Service desk closed for the evening, so logging this here. Broadband and television down in B24 8RB. TV shows a code CS2004. WiFi hub flashing red and TV box flashing a symbol with two arrows. Have rebooted WiFi, but this has made no difference.

• 
  RPD Pacer (@rpd_pacer) reported 10 minutes ago

  @Cloverbeech @virginmedia Just checked. Their top range broadband is as much as my VM bundle. The service we get is really good, it's the absolutely shocking customer service that comes with it 🙄🙄🙄

• 
  JoeyJoe (@joeyjoe93) reported 13 minutes ago

  If you are a Virgin Media TV customer you can watch the Champions League final for free on Channel 526 today #Arsenal #UCL

• 
  Ana Atkinson (@Ana1Atkinson) reported 13 minutes ago

  @virginmedia @virginmedia my tv, broadband & phone is down again. Just missed the final of BGT which I spent months watching only to miss the final results. I can’t lodge the problem online as it won’t allow me. Judging by all the comments online, seems Virgin have serious problems

• 
  Clare Mackenzie (@SillymumClare) reported 13 minutes ago

  @markrmifsud @virginmedia Please provide details of the actual issue @virginmedia as it is clearly serious. Estimated fix in my area is now June 1st. That would be 5 days without broadband. Please don't reply from a script. Honesty and accountability are required for disruption on this level. Thank you.

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 13 minutes ago

  @virginmedia all my emergency buttons are on Virgin and its all been offline since yesterday.

• 
  Mark (@MarkTHFC92) reported 13 minutes ago

  @virginmedia Hey, is there legit an area issue in PR5 8JE? Your test page often just makes stuff up. Having issues today so want to know if its me or you