Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 01/24/2026 19:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Fulham, Greater London, Croydon, City of Westminster, Southwark, Poplar, Wandsworth, Newham, Orpington, Kensington, Camden Town, Sevenoaks, Swanley and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomFulham Total Blackout
United KingdomGreater London Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • djsantero Santero, human ambassador to ducks (@djsantero) reported from Camberwell, England

    @DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...

  • edparsons ED PARSONS (@edparsons) reported from Wandsworth, England

    @mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..

  • RayBarber21 Raymond Barber (@RayBarber21) reported from Wandsworth, England

    @virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?

  • KyleSew2112 Kyle Sewell (@KyleSew2112) reported from Bromley, England

    Right what ******* idiot at Virgin media thought it's ok to reboot my TV

  • West0Lee Lee West (@West0Lee) reported from Croydon, England

    @virginmedia You’d think their customer services were good according to their lovely adverts. Automation is only so good when it keeps you in a useless loop going nowhere.

  • george_hut Porgie (@george_hut) reported from Islington, England

    WTF @virginmedia ?!? You sent the router box sealed and the connector cables is missing! Appalling customer service, waiting over 1h to talk to someone 🤢

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    To all my friends who recommended @virginmedia please don’t contact me again. They are without doubt the worst company I have had the misfortune of being a customer to. If you’re considering them. Don’t.

  • garyekins Gary Ekins (@garyekins) reported from Epsom and Ewell District, England

    @virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.

  • sarainh2o Sara Rainwater (@sarainh2o) reported from Sutton at Hone, England

    .@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.

  • ImaginaryCard MOMO (@ImaginaryCard) reported from Hammersmith, England

    @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • Anthony_Lonres Anthony Payne (@Anthony_Lonres) reported from Kensington, England

    @virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is

  • Sheetal_15 Sheetal (@Sheetal_15) reported from Camden Town, England

    @virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.

  • whoiskatrin Kate (@whoiskatrin) reported from Islington, England

    @aliciaverbs @virginmedia I’m similarly pissed with Sky, didn’t have internet in North London the whole day yesterday. Such a **** show

  • SarahWaygood Sarah Waygood 💙 (@SarahWaygood) reported from Sutton at Hone, England

    @virginmedia please could someone contact me. On hold for 20 minutes. No TV service.

  • Om3gaPh0enix Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England

    @virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Islington, England

    I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.

  • dickerboy Martin (@dickerboy) reported from Merton, England

    My @virginmedia service is completely down again. Shambolic.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • brettsjackson Brett Jackson (@brettsjackson) reported

    @virginmedia The BB signal drops several times per day. The Wi-Fi remains. The Team suggest boosters, which won't help as its the BB not the Wi-Fi. Router has been replaced - hasn't fixed it. Suggestion is that there is nothing that can be done. But the BB is not reliable nor consistent.

  • ChezzerG Cheryl Gillett (@ChezzerG) reported

    @virginmedia I am also my wife's carer as a fact this issue happened yesterday as either could not reach each other

  • joshjamesgraham Joshua Graham (@joshjamesgraham) reported

    Nice job @virginmedia. Engineer visit to our neighbour coincides with a complete loss of service. Speak to your team who can provide no help, can't get anyone out before Tuesday (!) and then hang up. Superb stuff.

  • EmikoKazzakeu Emíko *^-^* (@EmikoKazzakeu) reported

    @virginmedia Yes and no help there either. And all I had last time was people on here trying to say it was me.. yet a few of us had the same issues again.. all of us on virgin media. I think its time I am gonna go to sky now. Had enough

  • AlexExile10 Paul (@AlexExile10) reported

    @welshboy69 @virginmedia Yep, I got cut off while reordering the box on my third go I think, I'm the same, had no real issues, but omg, this feels like they're really trying my patience !!

  • welshboy69 ɪᴇᴜᴀɴ (@welshboy69) reported

    @AlexExile10 @virginmedia Wait till you try and cancel your contract 😳 They cut me off 4 times this morning - I eventually told them that if they cut me off again I’d leave their kit on the drive when I move and wouldn’t take responsibility. Shame really, I’ve not had any real issues with them otherwise

  • Kelly93Sarah Sarah Kelly (@Kelly93Sarah) reported

    @virginmedia This number doesn't work as we are in Ireland. We have been on the phone already numerous time with technical staff and they keep fobbing us off telling us "they'll call us back with an update" and nothing? Just keep going round in circles!

  • derekcroghan23 derekcroghan (@derekcroghan23) reported

    @virginmedia Wow! Just been cold called by you guys and have never come across anyone as rude on the phone ever! Wouldn’t let me finish my sentences and abruptly hung up. Leaves a very sour taste…

  • fabian_odu Fabian Odu (@fabian_odu) reported

    @virginmedia The service is back up again without me doing anything, it has been a frustrating experience using your service and I have resolved to look for an alternative. These outages have become so frequent that it is hampering my ability to fulfil my commitments to clients.

  • _Shane_MW Shane (@_Shane_MW) reported

    @virginmedia Well I have an original account but my service is moving to a new property so I assumed my account would just move over.