Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Welling, London, Croydon, Hammersmith, City of Westminster, Islington, Paddington, Wandsworth, Redhill, Beckenham, Merton, Newham, Stratford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Welling |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
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H a n n a h
(@HanHan1) reported
from
Bromley, England
What is the point of having @virginmedia when the Internet NEVER works and when you mention it no one helps! What am I even paying for 😡
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia It won’t let me. That’s the issue
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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Ari Gork
(@arigork) reported
from
City of London, England
Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no
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H a n n a h
(@HanHan1) reported
from
Bromley, England
@virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Some notice of planned works (a push notification in App) plus meaningful updates rather than platitudes would help please. Service is still intermittent but no further updates have been provided.
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Debbie Wood
(@sadielady1969) reported
from
Bromley, England
@virginmedia I thought that might be the case. It’s a shame as some people might not realise what’s going on and give all the info. Horrible people 😡 thanks for your help today
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia your TV and Internet are down and there's a glib message on 150 saying you're always "improving services". Just so you're clear being down is not an improvement and a fix time of 17:30 is taking the Mick. #W02 @downdetector
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Kimberley Morris
(@Kimmy_CPFC) reported
from
Croydon, England
@virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia No problem. All seems good at the moment.
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nik_masters
(@masters_nik) reported
from
Camden Town, England
@virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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chris floyd
(@mrchrisfloyd) reported
@ThisIsMax @virginmedia It’s been really poor last 2-3 days! Very slow speeds. I pay for 350 download speed, I’m getting about 100-105 over last few days. So annoying! 😤
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JuyeyDoodles 🦇
(@JuyeyDoodles) reported
@darren_bell @virginmedia Ahh noooo don't say that. We are getting them tomorrow after having such bad connection issues with Sky.
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Tina Jessica Page 🌻🌼💛
(@tinajessicax) reported
Have already been trying to contact virgin media via live chat for a week, about leaving and I feel like this just solidifies my mood with their service lately
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Crassus Gaming
(@CrassusGaming) reported
@virginmedia why have I had more Internet issues with your company than any other? Once again Internet is down and its not just me, my entire street who use your product is down. You prove why you're a waste of money 🙄
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Niall Cregan
(@NiallCregan) reported
Can honestly say I’ve never experienced internet as bad as @virginmedia has been over the past month or two
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Asad Saleem
(@donmx81) reported
Why is the service so terrible recently @virginmedia Been having issues all day, always the intermittent on off on off, I called and was told to reset my router which I did and it resolved it for about an hour and now back to business, no internet on lockdown!!!!
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Colin the autistic daydreamer
(@autisticdaydre1) reported
@ladybex1994 @virginmedia They may be chancing with the ISP. I get the same from BT, except I'm not a BT customer.
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Clare Mckechnie
(@MckechnieClare) reported
@virginmedia awful internet service in LS8 today again!Please sort it out ASAP. Are you giving refunds for not providing an acceptable service?
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ben 🇬🇧
(@BenHks) reported
@virginmedia why does my router cut out every few minutes? The last few days it has been slow and tonight I’ve had to reboot it twice and it keeps cutting in and out, I don’t pay for internet that only works 75% of the time.
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bow 🏹
(@lesbivain) reported
you know what actually virgin media shld be refunding every1 the mobile data used when their shite wifi was down