Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Camden Town, Hammersmith, Croydon, Poplar, City of London, Newham, Southwark, City of Westminster, Bromley, Redhill, Islington, Merton and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BORDERJOE @virginmedia Joseph, my best advice to you and your father is to leave Virgin for BT or any other service provider that acts ethically and cares for their customers which Virgin evidently doesn’t.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@simon_tabor @virginmedia My Virgin TV hasn’t been working since the 29th of July. They’ve “sent” 3 technicians, none of them have made it here. this is hands down the worst run service provider, with unethical, unhelpful customer service teams.
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
Ffs @Virgin @virginmedia internet been down all day Pay enough for it when is it going to be fixed ?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia I’m tired of hearing I can’t speak to a manager and one will reach out, I’m also tired of hearing your complaint will be escalated and I’m tired of paying and getting half a service. What must happen now?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia are the complaints team able to reach out? Consistently given the run around by all your customer service reps, you guys are unethical and quite frankly don’t respect your customers enough to keep promises. Will be going to @Ofcom next.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@BamBamSam92 @virginmedia Mate, best advice is sack them off and get another service. Go for BT rather.
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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sheila hetherington
(@sheewa) reported
from
Epsom and Ewell District, England
@virginmedia your service is crap todsy i hsvd spent 5 Hours on the phone tryi g to get x 2 cables replaced for the new hub u sent me They were missing from the box ! When it arrived! Your Cuztomer sdrvicd is the worst in the world!
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Gary
(@officialGMT) reported
from
Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia I’m locked out of my account even though I’m using correct info help
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.
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K'inich Ahau 🍊🍭🚴✊
(@4imix) reported
from
Lambeth, England
@LuckyHeronSay Best have been @Beer52HQ Keeping me supplied with great beer! Worst have been Virgin Media. Appalling service, rubbish customer service
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia [1/2]Other than my tv service being down for an entire month, I’ve had your customer service/faults/technical team pass me back and forth between yourselves acting as if I’ve reached a different department. All of whom have not helped me in the slightest. I’ve had 4 reps tell me
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey davidson
(@Sdavidson27_2) reported
@virginmedia I have contacted virgin in every way possible and my issue has still not been resolved
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Colin Mathie
(@madnutter0102) reported
@virginmedia Yeah they're fine now thx. My broadband went down last night about 10 past 10, it was only down for about 20 mins though, my hub was still showing the bottom light to be white though so everything shoulda been working...
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Colin Mathie
(@madnutter0102) reported
@virginmedia But i had no internet access, it was weird. I reset everything though and it seemed to fix it, was there an issue in the Glasgow area that you know of?
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Ceitidh 🌸
(@hoodedhawks) reported
@virginmedia "no damage to any common areas or [the flat]", and would like advice on what works need done in order to bring your services into our property, and confirmation that you will make good if any damage is caused. [cont]
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Stacey davidson
(@Sdavidson27_2) reported
@virginmedia I have called 3 times and spoken to someone and have been told different things. I do not have time to sit on the phone for hours or on the chat. Nothing has been resolved once again. Disgraceful customer services
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Conor Murphy
(@Conor_67mx) reported
@virginmedia But sorry but why do I keep having to ask why the fault page is not showing this?It’s been deemed a major fault in the area, it’s been almost two weeks and another week till fixed, I can only think you are hiding issues to boost your network figures.why does it tell me “no issue”
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kelram
(@billybobtails) reported
@virginmedia outage again in ellesmere port! I'm suppose to be working from home.whebbare you going to get these Internet issues sorted
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Alfie
(@AlfieB14) reported
@virginmedia Yes tried that several times and no help it just comes back on when it feels like it usually after 30 minutes to an hour and it’s just gone off again
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Stacey ❤💜💙💗💛💙
(@SuteishiiStacey) reported
Is it too much to ask for to have an internet supplier that are actually helpful? Straight back on the phone to @virginmedia because my phone call just now completely failed to fix my account issues. Least they have good hold music. Anyone know an actually good provider? #fedup
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Sophie
(@19Sophiee90) reported
@virginmedia working from home, pay for 200mpbs however shockingly I am only getting 1.47mpbs I need the issue fixed as your making it impossible to my job! 🤬