Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, City of Westminster, Croydon, Greater London, Camden Town, Paddington, Poplar, Newham, Southwark, Bromley, Redhill, Islington and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
||
| City of Westminster |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Declan Higgins ☘
(@declan1968) reported
from
Southwark, England
@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Brenda
(@joybrenda) reported
from
London, England
@skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia
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Brenda
(@joybrenda) reported
from
London, England
@DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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DJ MRT
(@DJMRT) reported
from
Sutton, England
It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
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#AshTag
(@Ashley_Rhysss) reported
from
Southwark, England
The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of
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Tinders
(@safctinders) reported
from
Worcester Park, England
@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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Declan Higgins ☘
(@declan1968) reported
from
Southwark, England
@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Alex
(@ameehan71) reported
from
Bromley, England
@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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michael francos
(@michaelfrancos) reported
@virginmedia Just checked says no issues But coincidentally once I received your reply it has come back on Many thanks
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NAMRATA BAGERWAL
(@namratabagerwal) reported
@virginmedia My area has been into outages since 29th jan to 16th feb. I’m a new customer and your services are dreadful! Can’t imagine such ling outage with any provider. Clearly I’m overpaying for what I am receiving!
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Tim K
(@Timmay1Timmay) reported
@virginmedia Ahh, it now says there are issues.
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Thanex
(@TheThanex) reported
@JP_Shitshow @virginmedia realistically, we are never gonna get rid of them as too many people rely upon them and they are a really good business model in principle
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Louise NeilsonWinter
(@LouiseWinter30) reported
@virginmedia is there an email address or somewhere I can contact to put a complaint in? I’m getting fed up of having limited internet and getting nowhere when I phone up.
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Pat Tissington
(@pat_tissington) reported
@virginmedia Connection from devices to hub is fine. Looks like the upload is the problem.
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Chris R J Allen
(@satchman666) reported
@badgeml1968 @virginmedia Once I get my email I'll be trying to cut a deal or I'm off. 30 years a customer and some of their new customer deals amaze me. Old customer paying through the nose for no where near what they are getting.
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LoopyLolly
(@LoopyLolly85) reported
@virginmedia Sorry for the slow reply, it drops it’s almost like it drops to kbps, I have a hub 4. It gets really hot! It’s in a ventilated area and no sunlight.
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😂
(@whyisgolfsohard) reported
@virginmedia Also, you need to sign into virgin to post a question but the whole issue is the fact I can’t set up an account
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Rahul M
(@RaviK79865267) reported
@virginmedia, been having internet problems for 17 days now. Keep getting fobbed off! Can you get me some help?