Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hammersmith, Southwark, Croydon, Paddington, Redhill, Bromley, City of Westminster, Newham, Bexleyheath, Camden Town, Mitcham, Epsom and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Nothing goes down more than @virginmedia
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Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.
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Gary Bott
(@RevBott) reported
from
Croydon, England
@sadbuttrue @virginmedia I left after a year of problems
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John Dunne
(@Jdunne9407uk) reported
from
Merton, England
@virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .
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Kevin Blaker
(@kev_blaker) reported
from
Banstead, England
@virginmedia how stupid are you, said I would leave 5 months ago, so retentions offered me a new deal until May 2020, so agreed £82 a month, 5 Months later still paying over £100 and every month I call and get told we will sort it, think I should just go to @sky #hopeless
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
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Aman Jain
(@aman_ja) reported
from
Camberwell, England
@virginmedia Hi, my broadband is down and I'm unable to get through to your customer service
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.
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jimboid
(@jimboid79) reported
from
Bromley, England
@virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!
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Adrian Hansel
(@adrianhansel) reported
from
Lambeth, England
@virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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Chaz Rivers
(@ChazRivers) reported
from
Bromley, England
@virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.
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Sara Sparrow: Handmaid.
(@20S0mething) reported
from
Eltham, England
@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By the way. 150 not working
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Rob Ford
(@rob_ford) reported
from
Bromley, England
@virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ʟᴏᴜ ᴀᴍᴘs
(@LouAmps) reported
As if lockdown isn’t bad enough, having no WiFi since 5.30pm on a Saturday night just tops it off 😠 @virginmedia @VirginMediaNews
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Mark Stanford
(@MarkStanford05) reported
@Sim2FlyYT @virginmedia You should be able to set up tv without broadband also have you tried to login to your virgin media account on there website
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Niall Feenan
(@NiallFeenan) reported
@virginmedia Not so bad if this was like a 1 time thing but it’s everyday past 6pm
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David Mizon
(@Train2bake) reported
@Ofcom please can you advise how to get @virginmedia to cancel my contract? It’s impossible by phoning them!
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Julie Dempster
(@JulieDempster1) reported
I cannot get through to anybody @virginmedia. I’ve tried a number of times this weekend. I’ve just waited for over 2 and a half hours for online help. Help!!!!!
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pompey_blu-stu🐎👟🎮
(@pompeyblustu) reported
@virginmedia useless customer service. Wondering why I left sky
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Adam Spurs
(@SodenAdam) reported
@virginmedia Is your internet services down in Slough? I’ve been disconnected many times?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Brenda rotherforth
(@yorkiegrandma) reported
@virginmedia Your broadband and customer service is a total joke, for the last month the whole area has constantly interrupted connection, several complaints and more phone calls just to be totally fobbed off.
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Colin Gilsenan
(@ColinGilsenan) reported
Latest Virgin Media telly ad..'curiosity is everywhere'. Call me cynical but should I buy it that a mature adult starting out writing chapter 1, struggling to get words down, never before considered her family tree given family name is Shaw? But it's only an ad, right?!