Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near West Wickham, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Tadworth, Redhill, Croydon, Barking, City of Westminster, Newham, Hammersmith, Southwark, Westminster Abbey, Caterham, Islington, Paddington, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town
|
Total Blackout | 4 hours ago |
|
London
|
Internet | 6 hours ago |
|
Tadworth
|
Wi-fi | 7 hours ago |
|
London
|
Total Blackout | 8 hours ago |
|
Redhill
|
Internet | 8 hours ago |
|
Croydon
|
Internet | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Ruth Tongue (@RuthTongueBites) reported from London, England@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandVirgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandStill gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Rob Large (@gorfmanrob) reported from Merton, England@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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Danielle DeLellis (@spokeswoman4me) reported from Wandsworth, England@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!
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Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...
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James Meredith (@Jamesmeredith) reported from Camberwell, England@virginhelp any relay? Virgin media is appalling. Service is non existent
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Jamie (@Jamiecpfc) reported from Sutton at Hone, EnglandBunch of cowboys at #virginmedia internet down again. Jokers fix your **** service.
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Iain Sisson (@i_am_iain) reported from Croydon, England@virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle
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London Lofty (@lofty_london) reported from Camberwell, England@Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.
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Shelley (Facius) Stuart (@ShelleyFacius) reported from London, EnglandAnyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Rob (@mrrob74) reported from Sutton at Hone, England@virginmedia You’ve shown a trailer for #McMillions, saying it’s available on Virginmedia on demand. I can’t find it anywhere! Please help.
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Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, EnglandInternet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown
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Richard Mander (@RichardMander1) reported from Lambeth, England@virginmedia what is wrong with the service in SE27?
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clare ellison (@clarejelli) reported from Merton, England@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
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Rob Large (@gorfmanrob) reported from Merton, England@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Gee Darguzas (@mrgeemore) reported from London, EnglandI think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
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paul clements (@paulclements) reported from Stratford, EnglandSo my Virgin Media’s gone down again...
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Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, England@virginmedia down for the third time today. Why am I paying for this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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om (@marowe1988) reported@virginmedia your service is a disgrace. Way you've treated my elderly parents is disgusting. Who can i contact to take this forward on their behalf?
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Tom Halliday (@TompHalliday) reported@virginmedia hi guys trying to download Virgina Media app onto my Sony TV, only download on it is for Virgin media Ireland and I’m in England !? Any help with this or cm you not download onto a Sony tv?
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Eleanor Hayward (@elliehay) reported@virginmedia live chat - four hours in and still no closer to getting my mother’s monthly bill down to a figure which is fair. @virginmedia
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Helen Ensom (@HelenBob89) reportedOnce again @virginmedia broadband and TV is not working. It’s a ******* joke! Every month our broadband and TV goes out at least three times. When our broadband isn’t down it’s often as slow as dial up. We are moving to Sky!
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Stephen (@ArcadeDiet) reported@virginmedia Hi. Internet down in MK45. Is it just me or is there an outage?
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TC 🐌 (@tim_cattlin) reported@BaddPreacher @GrumpyXMatelot @virginmedia To be fair to them, despite knowing about their atrocious customer service reputation, I signed up for 100mb last summer. Got a free upgrade to 200mb a couple of months ago. Speeds never below 110 / 210. It sounds like a cable fault somewhere, maybe?
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Rob Morris (@lemonfreshrob) reported@virginmedia And to add insult to injury you have just sent me a message telling me the issue is fixed (presumably the one I reported hours ago), just after it's gone down again!
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Rob Morris (@lemonfreshrob) reportedFor God's sake @virginmedia! That's now twice today the internet has gone down for an extended period. This service is utterly unacceptable, and now of course your support is gone for the day!
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James John (@JamesJohnDotCo) reported@virginmedia Hello, what are the details to contact you. I’ve been going through endless help links. Your messaging service isn’t working and your contact us links aren’t working.
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BadPreacher🖕🏼🇨🇦➡️🇬🇧🇪🇺 (@BaddPreacher) reported@GrumpyXMatelot @virginmedia It’s the speed unpredictability that’s largely the issue for me too. Drops in & out, speeds are inconsistent. I expect less at peak times but not 14mb.