Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Poplar, City of Westminster, Bromley, Purley, Caterham, Bexleyheath, Orpington, Bexley, Warlingham, Thornton Heath, Coulsdon, Sutton, and Mitcham.

City	Problem Type	Report Time
Croydon	Internet	18 hours ago
Croydon	Internet	21 hours ago
Southwark	Internet	1 day ago
Poplar	Internet	1 day ago
City of Westminster	Total Blackout	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  anne hill (@gorgeousuk) reported 3 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Befitat50 (@befitat50) reported 4 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Jane Common (@JaneCommon) reported 7 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Declan Higgins ☘ (@declan1968) reported 10 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  R. Aaron (@aaronuart) reported 14 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 15 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Mrs R (@KateRenton) reported 15 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Alex (@ameehan71) reported 20 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Befitat50 (@befitat50) reported 22 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Mike Fuller (@ninepine) reported 23 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Tinders (@safctinders) reported 24 minutes ago from Worcester Park, England

  @virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.

• 
  Philip 🦅 (@Phil_Swallow) reported 31 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  anne hill (@gorgeousuk) reported 34 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  R. Aaron (@aaronuart) reported 38 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Claire Champion (@Champion3Claire) reported 40 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Baltazarka (@MiaZagica) reported 43 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Anna Thurman (@AnnaThurmanLDN) reported 48 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  travelling Adam (@TravellingAdam) reported 49 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Tony Kinson (@mrkinski) reported 51 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  A voice only (@Avoiceonly2) reported 57 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 58 seconds ago

  @virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡

• 
  Colin (@Colinmc7t) reported 3 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service

• 
  Chris Howarth (@ChrisHo67643471) reported 3 minutes ago

  Anyone else have issues with virgin media? God awful customer service

• 
  F1blag (@f1blag) reported 3 minutes ago

  @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

• 
  SK (@s4m1rk23) reported 7 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  Rach A (@Rach_EL_1982) reported 11 minutes ago

  Virgin media charging a loyal customer of 20 years £114 per month is a little bit of a joke when we have a speed test of 63 and new customers get 500 …. Sort it out virgin media

• 
  Nim O'Hall (@nimohally) reported 12 minutes ago

  @virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !

• 
  John McClave (@johnmc32) reported 13 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  Irate_Jobbie (@Irate_Jobbie) reported 14 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  Cass 🍊 (@DannyCass1) reported 14 minutes ago

  @charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.