Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, City of London, Paddington, Hammersmith, Croydon, Poplar, Newham, Southwark, City of Westminster, Bromley, Redhill, Islington, Merton and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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ian
(@IanBorrett) reported
from
Lambeth, England
Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.
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Adam Dolphin
(@itsmeinleek) reported
from
Redhill, England
@virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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JW
(@JXMSZ) reported
from
Croydon, England
Is everyone’s Virgin Media internet still not working?
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia If they could do that I’m sure they would have been able to fix it, so no.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Bolton 💙
(@KeithJBolton) reported
Looking forward to leaving @virginmedia and going to @skytv. The letter I got from my complaint was so patronising it's unbelievable.
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Aunia Kenneally
(@AuniaAunia) reported
@virginmedia The problem now is that my phone is showing (weak security) with my Wi Fi under settings?
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salim ahmed
(@salimah67993471) reported
@virginmedia i think unfortunately you havent understood my complaint even though ive clearly explained. Apart from 1 room i do not get internet in the other rooms and need the wifi pods i have been promised #virginmedia #verypoorservice
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David Dalton
(@gweedace) reported
@virginmedia No only interested in selling me sky sports which I never asked for
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Code Yizzy #Ad
(@CodeYizzy) reported
@virginmedia I don't know what you have been doing recently but I have been with you for 7 years! Why tf is there problems now like Sky is Probably better than you now which is embarrassing coming from you tbh. fix up like fr
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Daniel Makin
(@jiroraro) reported
I've worked out a great fix for virgin media broadband issues, all you need to do is disconnect your modem in the wall and reconnect it in a few hours when I go to bed. Hope that helps!
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Aaron
(@aarondavidaaron) reported
@virginmedia Hi again virgin tech came out told me it’s fix but still experiencing latency of 700 tried to call you again got cut off your internet is a shambles you service is a shambles how you can happily charge the price you do is beyond me your a joke
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Thomas Millar
(@croupieruk29) reported
@virginmedia my Internet has cut off tonight at 7pm and is showing no signs as of any network problems in the area. I have cancelled my contract which is meant to go off on the 3rd of March which I was told. Can you help please
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salim ahmed
(@salimah67993471) reported
@virginmedia it is extremely disappointing that i have tried to explain for the last 3 hours my complaint but there doesnt seem to be the willingness to deal with it seriously as going round in circles for 3 hrs #virginmedia #verypoorservice
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batrisyia
(@battyshawty) reported
ITS BEEN A MONTH, IVE BEEN TRYING TO TALK TO UR CUSTOMER SERVICE BUT I STILL CANT GET THROUGH. AND THEN U EMAILED ME MULTIPLE TIMES TALKING ABOUT PRICE CHANGES WHILE UR SERVICE IS ******* RUBBISH. IM FURIOUS RN- @virginmedia