Virgin Media Outage Report in West Wickham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Mitcham, Tower Hamlets, Croydon, Kensington, Acton, City of Westminster, Camden Town, Islington, Holborn, Balham, Paddington, Southwark and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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Max Osiris
(@themaxosiris) reported
from
Sutton at Hone, England
@virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia my TiVo box has broken how can I get this replaced?
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
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Tori
(@totti369) reported
from
Wandsworth, England
@virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?
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Tracey Franklin
(@Traceywith_an_e) reported
from
Redhill, England
@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MVPNRS I was in London 1992
(@mvpnrs) reported
Virgin media Issue with TV services (Updated at 15:30) Engineers are on site working to restore TV services after a major power outage. Me: So you got cut off by major power supplier? #virginmedia #virginmediadown
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Mike
(@mikecharente) reported
@virginmedia hi my 84yo dad swapped to your services yesterday, today he has no phone, internet or TV. Please help he has medical issues.
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David Robertson 🖤🤍🇸🇦🖤🤍
(@RobertsonD1987) reported
@virginmedia @tandcbroking If its down for a full 2 days were eligible for compensation, however we need to notify virgin about our loss of service. How are we supposed to do that considering all lines are down?
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C/S Fortune 13
(@Ex_FOO_FAC) reported
@Kiplings_Error @virginmedia @shazcow55 You going to tell them how to fix it Alan?
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Chris Latham.
(@chris23aug) reported
@NathanDockray We’re with @virginmedia because we found @skytv to be crap. They’re all a much of a muchness in my opinion 👎🤔
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Ben Matthews
(@BenMatt69797182) reported
@virginmedia Conveniently the service to report the outage and get a refund is also down
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foxylabour
(@foxylabour1) reported
@virginmedia And the telephone, I’m a NHS nurse who is on call , but my feckin landline and internet are not working😡😡😡😡 I pay £96 for a total **** service 😡😡😡😡
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Anne Strachan
(@AnneStrachan10) reported
@virginhelp @richardbranson @virginmedia Phone message #rude teams busy call later
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Pandarama 🐼
(@Pandarama_NFT) reported
@virginmedia I swear to god if you don’t sort your **** out @virginmedia by the end of #TippingPoint.. I will be livid!! Have a word @benshephard
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Dora mylum
(@dorge50) reported
@virginmedia It’s not a problem having no TV, what is a problem is you taking payment for a service you are not providing!!!! Will we get refunded???🤷🤔