Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Poplar, Mitcham, Southwark, Welling, Bromley, Orpington, Caterham, Tower Hamlets, Lewisham, Merton, Godstone, Sutton, and Beckenham.

City	Problem Type	Report Time
City of Westminster	Internet	11 hours ago
Croydon	TV	1 day ago
City of Westminster	Internet	1 day ago
Croydon	Wi-fi	3 days ago
Poplar	TV	3 days ago
Poplar	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 12 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Declan Higgins ☘ (@declan1968) reported 12 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Jack Robinson (@JackEORobinson) reported 18 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Philip 🦅 (@Phil_Swallow) reported 23 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  DJ MRT (@DJMRT) reported 26 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  A voice only (@Avoiceonly2) reported 27 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Philip 🦅 (@Phil_Swallow) reported 28 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Nick Tippett (@nicktippett) reported 30 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 35 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  #AshTag (@Ashley_Rhysss) reported 37 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Illy Mus 💙 (@illymus) reported 40 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Mike Fuller (@ninepine) reported 41 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  JamesLee85 (@jameslee_1985) reported 44 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  William (@willbassoumba) reported 45 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  ☆ Liezel ☆ (@liezel_t) reported 46 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Befitat50 (@befitat50) reported 47 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Miss Toppin (@Miss_Toppin) reported 49 minutes ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  Michael James Weaver (@Weaverfooty14) reported 52 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Philip 🦅 (@Phil_Swallow) reported 54 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  Mike Fuller (@ninepine) reported 59 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MJC (@CP1861) reported 2 minutes ago

  @virginmedia my account has now been locked for 3 months and therefore I’m unable to watch virgin tv go, one of the main reasons I’m your customer. I’ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.

• 
  Adrian Bird (@bigbally) reported 7 minutes ago

  @virginmedia If you want to know how really BAD this bunch of COWBOYS are - listen to BBC Radio Four "You & Your" Monday 13 April. Utterly inept and incompetent. STEALING a LIVING. The Senior Management should HANG THEIR INCOMPETENT HEADS IN SHAME.

• 
  OnTheMeter (@OnTheMeter) reported 7 minutes ago

  @misselledee @virginmedia Despite the content of your message, they answer you like this is the first contact. I’ve been with them from day one because I always seem to get a good deal. But god help you if you need customer services. In my experience, they tie with Vodafone as the worst in the world.

• 
  dustbin hoffman (@Dazzle72Nolan) reported 7 minutes ago

  @virginmedia why is my box suddenly experiencing problems nothing changed at my end and yes I have tried resetting etc

• 
  John Mercer (@Merse2506) reported 16 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  Donna Tudor (@donna2904) reported 17 minutes ago

  @virginmedia can you help please. I have no landline dial tone.

• 
  Leighton J Holden (@LJHolden1986) reported 17 minutes ago

  @virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?

• 
  Karen Cheney (@loubylou60) reported 20 minutes ago

  @virginmedia your customer service is abysmal- sort it out

• 
  Vipro (@evovipro) reported 22 minutes ago

  @Dety0 Thinking of buying it to help with ping, get 40-50 ping in uk even tho I have virgin media with best package

• 
  Cyberbob1uk (@cyberbob1uk) reported 28 minutes ago

  @virginmedia what kind of tin-pot internet service are you providing? Broadband outages for multiple hours on April 4th, April 6th and now today, April 12th