Virgin Media Outage Report in West Wickham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Newham, London, City of London, Paddington, Southwark, Hammersmith, Tower Hamlets, Islington, City of Westminster, Croydon, Orpington, Redhill, Bromley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Total Blackout | |
| Newham |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
-
Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
-
Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
-
Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia Unfortunately there is no solution and I’ll have to wait until the new SIM card arrives. Until then I cannot use what i pay for
-
camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
-
Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
-
Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
-
Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
-
Zayd
(@zeed_96) reported
from
Poplar, England
@virginmedia some dead ass network, I get better network on the underground @TfLRail
-
aliyah
(@_aliyahfaith) reported
from
Lambeth, England
Virgin media is the worst broadband ever!
-
Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia your customer service needs work! Been around the block for 2 days trying to get my number working, thought there was a solution, turns out it was a false promise and back to square 1. All because someone on your team decided to activate a SIM that I didn’t even have
-
Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
-
Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
-
Neil Clark
(@NeilClark1912) reported
from
Eltham, England
@virginmedia down again what a surprise 🙄 no wi fi again!
-
The Only Way Is Sussex
(@ali1m) reported
from
Redhill, England
@virginmedia No, it’s showing No Known Issues
-
istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia Less than two weeks since my last connectivity issue & it’s happening again! £40+ per month for an intermittent service. Hello Talk Talk / Sky Broadband / BT Internet...you may be acquiring a new customer.
-
Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
-
Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
-
Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
-
Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Coley B
(@jwec28) reported
@virginmedia Nope! Your website isn’t working cause you’re upgrading it. And even if I tried, the connection is so damn poor it fails to load. I genuinely got a 0.09mb download speed yesterday morning. This morning still at 5mb despite upgrading to 100mb
-
Robbie
(@Robbie13YNWA) reported
@virginmedia Not great that really is it, third largest streaming service isn’t available.
-
Saqib👨🦯
(@Saq5000) reported
@dmills87 I would never switch away from Virgin Media.
-
Darren Mackay
(@SwndLord) reported
Never dealt with such a confusing company as @virginmedia. Cancelled a month ago almost, still waiting on confirmation billing comms that I was promised. Had an email saying I MIGHT need to return equipment, but also an email saying my bill will increase after I’ve cancelled.
-
Anna Sandiford
(@Sandiabella) reported
@virginmedia unable to get through by phone to cancel, 4 calls and 61 minutes later still cannot get through
-
James Cassidy
(@jcassidy2) reported
@virginmedia I am paying for the maximum tv, phone and broadband package you have, but your service is unusable. I am paying for uhd content, the virgin box is telling me there’s not enough bandwidth coming down the line. Please give me a refund and explain the lack of bandwidth
-
Natasha Zauscinski
(@nuttynat1982) reported
@virginmedia I’m a new customer…. My install was only yesterday. I need some help and your live chat is switched off AND when I try and ring I just get a message saying everyone is busy and to ring back later - shocking customer service already….. think I’ll be leaving
-
Rae xoxo
(@Raexoxo___) reported
@virginmedia I need to DM you its about my 1st bill. When I signed up there was £150 bill credit & free setup no service fee/setup fee. I have been charged £35 for that & the £150 hasn’t been credited also haven’t received the unlimited O2 sim. I have screenshots from the order
-
King of the Jiffs
(@DrDJLemon) reported
.@virginmedia can you tell me when the boardband outage in Salisbury area will br fixed?
-
Caroline
(@Carolin43689207) reported
@virginmedia I want to cancel my contract, but I'm getting cut off constantly 😡