Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, Stepney, Hammersmith, Bromley, Croydon, Beckenham, Bexleyheath, Camden Town, Poplar, Fulham, City of Westminster, Reigate and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| City of London |
Wi-fi | |
| London |
||
| London |
Internet | |
| Stepney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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The Honourable Jack Bremer, Laird of Loch Borralan
(@jackbremer) reported
from
Wandsworth, England
@virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad
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💙Julie Featherstone 🇪🇺 🌹 💚✊🏿
(@jujurants) reported
from
Stratford, England
virgin media down in E7 #virginmedia #servicestatus
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Jazzhk
(@aejazk) reported
from
Bromley, England
@virginmedia Hi, I have 1GB line on Hub 4. When I start my MacBook I get 500gb, if I leave on standby for 15-20 minutes it goes to 20 mb unless I restart my laptop which is so annoying could someone please help me to stay on the same speed all the time
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia Your website said that by 23:30pm last night the issues would be sorted it is now 10:45am the next day and it's still not sorted why am I paying for a terrible service??
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia AN ESTIMATED FIX TIME OF 11:30PM ARE YOU KIDDING ME!!! AND YET YOU'LL STILL GOING TO BE CHARGING ME EVEN WHEN I HAVE NO SERVICE
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Rampopo
(@Rampopo) reported
from
Stratford, England
Hello @virginmedia no service at all, whole of our street in E15
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Maya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia guys my internet is not working ?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻
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Deborah Barnard
(@pantolady) reported
from
Bexleyheath, England
@JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x
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Kim Weston
(@kimweston90) reported
from
Bromley, England
@virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?
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Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call
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John Paul Goddard
(@JP_Goddard) reported
from
Bexleyheath, England
@virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡
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Elizabeth Silva
(@faysasilva) reported
from
Islington, England
@virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according
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Elizabeth Silva
(@faysasilva) reported
from
Kensington, England
@virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1
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Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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John Boxall
(@jdboxall) reported
from
Merton, England
Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
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Sheetal
(@Sheetal_15) reported
from
Camden Town, England
@virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.
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Gary Ekins
(@garyekins) reported
from
Epsom and Ewell District, England
@virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia for something that's costing me a lot of money your service really is sub par at best! #virginmediadown
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Bhavini Shah
(@BhaviniShah) reported
from
Bexleyheath, England
@virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@danielrcadams) reported
@virginmedia No. I waited an hour to get through the first time. Why should I keep having to wait an hour each time I call? I can’t be bothered and don’t have the time to spend that long on hold. Rubbish customer service and every Saturday your on demand service doesn’t work.
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Julie 'Jules' Walker
(@Colins_kitten) reported
@virginmedia our WiFi, TV and phones are not working! Ne4 area of Newcastle
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davyclarke
(@davyclarke) reported
@virginmedia can you tell me how I go about cancelling my Virgin broadband please? I agree that you may have the fastest broadband, but only when it works. I have had very intermittent service for six months so I'll find a broadband company that is consistent.
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Kevin Leslie 💙
(@TheKevinLeslie) reported
Your internet lately has just been poor @virginmedia please sort it out!!!
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🐰 🦄 Kimberly 🦄 🐰
(@Nesphalim) reported
@Jackoswhorld @virginmedia All VM customers are receiving them now based on my observations. #VirginMedia won't lift a finger to resolve the problem. It's clear to me that the Virgin Media customer account database has recently been stolen. They could easily block the spam on the mail servers.
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Hannah Turner
(@HannahT78104888) reported
@MartinSLewis and @BBCWatchdog please help as @virginmedia are not answering, is this allowed to happen or do they have to honour verbal contract??
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mum life no filter
(@FilterMum) reported
@virginmedia i ordered a new remote over a week ago and still havent recieved as ours is broken can someone chase this up for me pls as atm im having to use the remote app on my mobile
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Gail Collins 💙
(@GaileyC) reported
@virginmedia Since being advised by Virgin to upgrade our internet, it has been even worse. We are paying nearly £100pm for something that just isn't up to the job. We are working from home and it is causing increasing problems at work and for GCSE schooling.
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Andycav
(@Andycav5) reported
@virginmedia I have hub3 rebooted and used the app to check the signal. No signal in my disabled sons bedroom or wet room, poor signal in kitchen and now no heating as my Hive cannot connect to the boiler @virginmedia
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Sundas Mohammad
(@sundas________) reported
@virginmedia Noone has gotten into contact with us. I thought I had the issue resolved last month when the agent. But we are still being overcharged.