Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Poplar, City of Westminster, Southwark, Bexleyheath, Bromley, Mitcham, Orpington, Beckenham, Welling, Caterham, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
Croydon	TV	11 hours ago
Poplar	Internet	18 hours ago
Croydon	Internet	24 hours ago
Croydon	Internet	2 days ago
Croydon	Total Blackout	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 4 seconds ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 11 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 12 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  My Football Shirt (@Slatsman) reported 14 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  Nick Tippett (@nicktippett) reported 21 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Marta (@itsmartamoya) reported 22 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  anne hill (@gorgeousuk) reported 24 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Baz, Wacky worm! (@mobiusb2) reported 26 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Declan Higgins ☘ (@declan1968) reported 26 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  ☆ Liezel ☆ (@liezel_t) reported 26 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  R. Aaron (@aaronuart) reported 27 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  #AshTag (@Ashley_Rhysss) reported 29 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Jane Common (@JaneCommon) reported 31 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Millwall halfwayline (@millwalljdb) reported 38 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  hippychic (@Keldavey) reported 39 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Mike Fuller (@ninepine) reported 41 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 43 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 47 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Jack Robinson (@JackEORobinson) reported 48 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 52 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anumcara (@Anumcaras) reported 2 minutes ago

  @Benleo @virginmedia Similar happened to me and again the call centre pushing am unnecessary sale and left me with no internet for weeks. Falsely claiming I needed new equipment but didn’t book an engineer It’s not the same company these days. Issues started September and this Friday engineer will finally arrive. I had to go back to sky in the meantime and move the virgin account to an other address because they would not cancel and kept ending calls. I would not recommend them. Also they have had issues nationwide with internet past two weeks impossible to work from home or study. Will they reimburse those customers?

• 
  Mia (@LondonMum2025) reported 3 minutes ago

  @Benleo @virginmedia I’m having the same issues with them

• 
  simon (@simon201831) reported 5 minutes ago

  @LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can

• 
  Elite Akash (en elite class) (@AkashElite1) reported 5 minutes ago

  @virginmedia @fernrix I once had virgin broadband and thank god I didn’t renew my contract. Your customer service is pathetic !

• 
  Laura Flavell (@LauraFlavell1) reported 10 minutes ago

  @virginmedia Please can u let me know if Virgin emails are down? I can’t log into my account. I get this: “Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us

• 
  chris8854.bskysocial (@chris327759) reported 11 minutes ago

  @virginmedia The outage is in my area (Hampshire) but this has now been going on since 1041am, 4 hours ago!

• 
  BigK (@KelvinFavell) reported 14 minutes ago

  @virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.

• 
  Matthew Kennedy (@badcorpse) reported 17 minutes ago

  @Benleo Stay away from Virgin Media and you will be happier for it trust me. Clear someone in an office somewhere has said we can offer **** customer service that costs X from India or good customer service from the UK that costs Y and they have went with X

• 
  Official IPTV France 🇨🇵📺 (@MTwice5640) reported 18 minutes ago

  @RCoat13 @Benleo @virginmedia Yes iptv Subscription Service Available

• 
  Manavmeet Singh (@Manavvv31) reported 19 minutes ago

  @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo