Virgin Media

Virgin Media Outage Report in West Wickham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in West Wickham, Greater London, England 12/09/2025 11:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near West Wickham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Islington, Orpington, Paddington, City of London, Camden Town, Newham, Southwark, Tower Hamlets, City of Westminster, Croydon, Redhill, Bromley and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

  • aliceandtheink ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • jameslee_1985 JamesLee85 (@jameslee_1985) reported from Croydon, England

    Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

  • mrkinski Tony Kinson (@mrkinski) reported from Bexleyheath, England

    After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

  • educationforum Andy Walker (@educationforum) reported from Worcester Park, England

    @virginmedia Your customers pay enough to expect 24 hour support. Do better.

  • jm1967uk Justin Moore (@jm1967uk) reported from Redhill, England

    @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

  • Kwame916 Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • ntharanee Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia Bad service!

  • TravellingAdam travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • TravellingAdam travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • leighbooker Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

  • ntharanee Nada Tharanee (@ntharanee) reported from Sutton, England

    @virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • Weaverfooty14 Michael James Weaver (@Weaverfooty14) reported from Blackheath, England

    @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

  • Slatsman My Football Shirt (@Slatsman) reported from Bexleyheath, England

    @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

  • HazanJJ JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • ameehan71 Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • SustyPhilC Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RoseEC_AtoO ROSE E C (@RoseEC_AtoO) reported

    @virginmedia If I'm more than five meters away from the router my signal drops and then it just buffers and cuts our constantly. I though virgin broadband was meant to be the quickest and best?

  • johnbullen84 John Bullen 💙 (@johnbullen84) reported

    @virginmedia down AGAIN in SE19. Why?

  • AWG1 Andrew Graham (@AWG1) reported

    @virginmedia That’s four days now at least that my internet just drops off randomly about 5 to 10 times an hour. Just a split second or two then it reconnects but it’s enough to disrupt the service and spoil viewing as well as driving my work connection crazy. When will this be fixed

  • NIToonFan33 NItoonfan (@NIToonFan33) reported

    I pay £97 a month to virgin media for broadband/TV so I have sky sports and bt sport etc. I am cooking in the kitchen and the toon are playing and I have no desire to even turn the TV on. This is what this crap football has come too. Time to get rid and save some money

  • hhaizsaorkda0 m (@hhaizsaorkda0) reported

    virgin media wifi not working and three data not working im in so much pain man

  • EllieLane4 Ellie Lane (@EllieLane4) reported

    @virginmedia today Ive been on hold to discuss an acc for an elderly & recently widowed relative for 2hrs 26mins. After 1hr 16mins you ended the call claiming you were too busy...She has no internet access - advice would be appreciated as so far the service has been diabolical!

  • pure_braw Pure Braw (@pure_braw) reported

    @dr_g124 @virginmedia Dont be fooled by the advertised speed, i get on my 350mb anything from 2mb to 200mb its crazy erratic, ive cancelled service now.

  • jashia3miasto Joanna Wozniak (@jashia3miasto) reported

    @virginmedia We were on hold for 30 min twice and call dropped. so yes it was intentional. cancelled DD as have call log proving that tried so many times to cancel the service but n1 was able to do it or did not wanted - as probably they do not get bonuses for it.

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @virginmedia so 3hrs now I've been waiting for customer service to answer the phone. Not enough they sent me wrong tv box with no remote or cables. Now they transferred me, to put phone down on 2hrs now 1hr later cut out again. And I'm a priority. What a **** customer service🤬😡

  • gogowhippet Matt Rowe (@gogowhippet) reported

    @virginmedia any chance you can arrange for a customer service rep to contact me regarding the steep increase in my broadband bill? Your app and website are useless and your service is terrible.