Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Southwark, City of Westminster, Kensington, Camden Town, Poplar, Sevenoaks, Swanley, Mitcham, City of London, Stepney, Hammersmith, Bromley and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
As a long time fan and customer of the @Virgin brand, #virginmedia is a joke. Customer service ❌ Reliable information ❌ Quality of service ❌
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Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia Unfortunately there is no solution and I’ll have to wait until the new SIM card arrives. Until then I cannot use what i pay for
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Ryan Fowler
(@ryanpfowler) reported
from
Croydon, England
@virginmedia poor internet service yet self check says no issues and no online agents available
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia Less than two weeks since my last connectivity issue & it’s happening again! £40+ per month for an intermittent service. Hello Talk Talk / Sky Broadband / BT Internet...you may be acquiring a new customer.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #broadband Virgin Media customer service are useless. They say they can’t do anything today as have system problems call back maybe tomorrow. Waste of money having Virgin Media broadband
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
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Adrian Davies
(@amdavies141a) reported
from
Bromley, England
@virginmedia After four days waiting for an engineer, at last one attends but still I have no internet access or television, as "the system is down"! I am so looking forward to changing provider, you are utterly useless and unfit for purpose!
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Zayd
(@zeed_96) reported
from
Poplar, England
@virginmedia some dead ass network, I get better network on the underground @TfLRail
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Paulo
(@PauloDisco) reported
from
Stratford, England
@virginmedia Just tried to call to get a quote for broadband and TV - after a 12min wait I got to an operator who I could not understand or hear, and who in turn did not understand the alphabet. Awful customer service, was ready to switch from Sky but not going through that again
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia I’ve no date for new place yet. I’ll be living somewhere very temporary in between. Eek. #help
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Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
@virginmedia To be honest LC, simply improve the quality of the customer service calls. - Too much noise in the background - No follow through on requests - Not able to find out details yet we’re paying customers. Everything is sorted now, just frustrated
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Isabell Schulz
(@murgeys) reported
from
Wandsworth, England
@virginmedia your customer service needs work! Been around the block for 2 days trying to get my number working, thought there was a solution, turns out it was a false promise and back to square 1. All because someone on your team decided to activate a SIM that I didn’t even have
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Natalie Tsaldarakis
(@Ntsaldaraki) reported
from
Eltham, England
@virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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*********🦖🟩⬜️🟪
(@CrochetLady15) reported
@virginmedia woke up to no internet really important meeting I need to attend at 10am on video link Your website won't load over 4g any idea when you are going to restore service to North Wales Wrexham area?
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David William Pirate Baird O’Donnell
(@RealDavethePape) reported
@virginmedia is there an issue with broadband service this morning? I can’t even access virgin media site or app via phone to check the service status
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maz
(@patheticbill) reported
@virginmedia I wfh and I'm using mobile data to post that your internet is down in Northern Ireland. Sort it out.
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Ross Hopkins
(@rasputin_zero) reported
Now be kind to the #virginmedia customer service crew, it's not their fault their company's servers are made of findus lasagne.
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Richard Scott
(@R_Scotty76) reported
@virginmedia This morning I’m having a weird problem, some websites work others including your own don’t, some of my devices can connect to their online servers and others can’t. SL0 area, is this a known problem in my area?
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JNeL
(@nkokonjeru) reported
@virginmedia internet down again SE7
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Paul Quinton
(@_PaulQuinton) reported
@virginmedia internet down, your website down
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Immy Demus 🇿🇲 🇵🇸
(@Immydee123) reported
@virginmedia sort your **** out. Even the calls to you are not connecting and says you are closed. Is this what we get after the price hike?
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Emma
(@Ec1990x) reported
Virgin media charging customers a fortune for the broadband to go down every few days is a piss take eh @virginmedia #virginmedia
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sg
(@sglasg) reported
from
Oritor, Northern Ireland
@virginmedia Broadband and your service check website down for me this morning BT20 #downdetector