Virgin Media outages and service status in West Wickham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around West Wickham, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 7, 7:37 PM GMT+1.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (9%)
- TV (5%)
- E-mail (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Wickham, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Purley, Bromley, City of Westminster, Orpington, Caterham, Bexleyheath, Poplar, Mitcham, Carshalton, Sutton, and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 2 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Southwark
|
Internet | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
Southwark
|
Internet | 3 days ago |
|
Purley
|
Internet | 3 days ago |
Nearby cities with recent reports
5 recent signals
4 recent signals
4 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently
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hippychic (@Keldavey) reported from Bromley, England@virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
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Jenny (@jennymelmo) reported from Merton, England@virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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Mitch Manning 💜💙🦁🇺🇦 (@MitchM77) reported from Worcester Park, England@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Simon Groutage (@myball123) reported from Bexleyheath, England@virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
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Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, EnglandGreat to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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Chris 🏳️🌈🇪🇺 (@strutcakes) reported from Lambeth, EnglandCalled Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Michael James Weaver (@Weaverfooty14) reported from Blackheath, England@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Whild (@whild13) reported@virginmedia when do I receive my Netflix sign in
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KarenF (@KarenF55078163) reported@virginmedia Virginmedia broadband and other services are, once again, down in the postcode NW1 9TY (from 10.00 this morning). This is the third time in two weeks. According to their updates, the estimated repair time is 8 July at 15.07 !
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Hodl my Bags (@SWINGER46708173) reported@virginmedia Yes you can find a way to contact me and we can try sort the issue as it is over 6 weeks without been solved
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fielden85 (@fielden85) reported@virginmedia are becoming a joke... 3rd time in a month the internet has gone down.
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Stephen Cheatley Photo 📸 (@Stephencheatley) reported@AnglezarkeNet @DHLGlobal A post here is worth a try. I managed to get Virgin Media of their arses and fix the problem I had. It was useless trying to call them.
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Gem🧣 (@gems_endgame) reported@EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.
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🇯🇲🇬🇧 (@ThanyiaMoore) reported@virginmedia shocking... WiFi just drops off when it feels like it. No notice, nothing. Can you fix up please, we pay too much 😩
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Amir (@MrAFCN5) reported@virginmedia Service unstable for 6 weeks now, status goes to intermittent issue in your area to you have a local issue to an intermittent issue in your area? Have to restart the hub 4-5 times an hour, what is going on in UB10? Unacceptable
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El LOBO (@MrPigdenLOBO) reported@huckleberrydan @virginmedia Helllllloooooo, this is virgin media, if I could just have your bank account detailssssss, we can sort this right away. Do they have chat support? BT are brilliant for it.
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hockeymum#5 (@Hockeymum5) reportedSo @virginmedia send me a new hub router coz my old one needed a "boost" and it's worse! Can't even mirror my phone to TV to play a short video for buffering, jumping, stopping which I NEVER had an issue doing with my old router! Pointless "upgrade", want my old router back!