Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Tower Hamlets, Sutton, Croydon, Hammersmith, Southwark, City of London, Newham, Poplar, Islington, Camden Town, Fulham, Barking and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Wi-fi | |
| City of Westminster |
TV | |
| Tower Hamlets |
Internet | |
| London |
Phone | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia internet was off for an hour or more, then worked for a hot 5 minutes and now is down again.
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Kathleen Carter
(@KathleenYCarter) reported
from
Merton, England
@mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
This problem with Internet been going on far too long Whens it gonna be sorted @virginmedia
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
Anyone else in NW3 have working Internet with Virgin Media? Mines been down about 30 min or so.
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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John Paul Goddard
(@JP_Goddard) reported
from
Bexleyheath, England
So I’m a new @virginmedia customer - in first week I’ve had to contact them twice - both times lousy customer services, already starting to regret my decision......
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia There’s been no resolution whatsoever. And I’ve called 4/5 times a week since the 29th and have waited nothing less than 50 minutes to be given a run around. If I’m receiving half a service surely I could pay half my bill?
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
@SpursAngel50 @virginmedia They have been awful lately with internet connection x
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Andy TTID
(@Bytor14) reported
from
Lambeth, England
@virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider
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Joe Welstead
(@JoeWelstead) reported
from
Camberwell, England
@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(
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Imperial Arms
(@ImperialArmsPub) reported
from
Bromley, England
@vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless
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Gary
(@officialGMT) reported
from
Camden Town, England
Any Virgin Media customers can tell me is it really that bad? I’ve a provisional install date for Fiber next month but keep seeing messages that it’s down more than up?
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rand
(@Raz625772) reported
@virginmedia @virginmedia today. I’ve called everyday for 2 months. You refuse to fix the issue in SW11 London. Can I ask why?
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CM40
(@CM40UK) reported
@virginmedia I am fully aware of how it is applied, however on the two occasions, its never been received. The Wi-fi Guarantee has not been applied either when I lost Wi-fi yesterday.
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Rachel Biddles
(@rachlb33) reported
@virginmedia It’s been flickering for a few weeks but has now started just randomly turning off. Been told there’s an issue in the area but not for that long surely and nothing showing when checking the website. Clearly the box is the issue.
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lesley hawkes
(@hawkes1947) reported
@virginmedia hi I have been trying to get in touch by mobile and online chat with no luck,my landline is not working,there is dial tone,I need access to it but can’t get hold of anyone to sort the problem out,customer service is shocking
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Mr Ladshaab
(@mr_ladshaab) reported
@virginmedia lolz..that the scam i am talking about.. If we go online way Virgin give sorry if we go chat or phone way we get nothing. both ways customer get fooled and @virginmedia @MoneySupermkt get the benefit
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Customer Service
(@vmbusinesshelp) reported
@ryanhendrick84 @virginmedia Good afternoon Ryan, I am sorry to hear that, please contact our customer care team on 0800 052 0800, option 1 then option 4 and they can look into this for you. Thank you AL
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HANCOCK
(@HANCXCK) reported
@virginmedia yo can u fix my packet loss problem? ive had it since august and youve done **** all to fix it
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Joanne 🎿♥️
(@JoanneBircsak) reported
@virginmedia Vodafone well, Voxi from Vodafone. I'll need to pay for more data to be able to work from home whilst we wait for the router. We've been without service since the 16th September.
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Kay Soyemi (Esq.)
(@KaySoyemiEsq) reported
@virginmedia Lol There were no issues in my area. Your customer services people are 👿 But not to worry, I was able to get through to BT today. After more than 2 years of chasing, I needed a break. Obviously, a customer of over one decade meant nothing to @virginmedia
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Nicky Headley
(@scousenicky78) reported
@virginmedia I appreciate that engineers probably are, however it would be great if Virgin could send a blanket something out to state they are having “issues” and keep their customers updated 👍