Virgin Media Outage Report in West Wickham, Greater London, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Hammersmith, Camden Town, Tadworth, Redhill, Croydon, Barking, City of Westminster, Newham, Southwark, Westminster Abbey, Caterham, Islington, and Paddington.

City	Problem Type	Report Time
London	Wi-fi	3 hours ago
London	Internet	4 hours ago
Poplar	Internet	5 hours ago
London	TV	6 hours ago
Hammersmith	Internet	6 hours ago
London	Internet	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Vegan join the PCS Union (@Veganforever67) reported 4 minutes ago from London, England

  @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

• 
  Vegan join the PCS Union (@Veganforever67) reported 5 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Everest, Sam (@MrCADwiz) reported 5 minutes ago from Bromley, England

  @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

• 
  Michael Moorby 👑 (@MMOORBYx) reported 6 minutes ago from Bromley, England

  @jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.

• 
  Pippa Moss (@PIPPAaM) reported 8 minutes ago from London, England

  @virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN

• 
  Rupert Martin (@Martinibar_88) reported 11 minutes ago from Merton, England

  @virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!

• 
  Mona Lisa Saperstein (@xfindingxemox) reported 12 minutes ago from Wandsworth, England

  UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service

• 
  Swami (@swami102) reported 17 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Lloyd Child (@islingtonlloyd) reported 26 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Marco Limido (@flyinglimmar) reported 30 minutes ago from Merton, England

  @virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.

• 
  LegoGuard .... Ian (@thelegoguard) reported 40 minutes ago from Camden Town, England

  @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

• 
  S (@MSROPER10) reported 40 minutes ago from London, England

  @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

• 
  AK (@KnowlesyCPFC) reported 44 minutes ago from Croydon, England

  @virginmedia your internet service has been atrocious in the CR8 area today. Any particular reason why?

• 
  MoMo (@ImaginaryCard) reported 46 minutes ago from Hammersmith, England

  @virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown

• 
  the world's most copied Edward Moore (@edshots) reported 49 minutes ago from Bromley, England

  @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

• 
  Hanieh Vidmar (@haniehvidmar) reported 51 minutes ago from Paddington, England

  @virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment

• 
  the world's most copied Edward Moore (@edshots) reported 52 minutes ago from Croydon, England

  @virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.

• 
  Rupert Martin (@Martinibar_88) reported 57 minutes ago from Merton, England

  @virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!

• 
  Geoff Low (@iamnotthelotus) reported 58 minutes ago from Redhill, England

  Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....

• 
  Paul Griffiths (@PaulG_Lon) reported 59 minutes ago from Wandsworth, England

  @DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Toni strotten (@Tone7_7xx) reported 4 minutes ago

  @virginmedia Hi, it's not the first time the line has been cut. Also, this is the problem it's always me having to chase it up.

• 
  Jefferson Blaze (@JerffersonBlaze) reported 6 minutes ago

  @virginmedia I'm trying to send a single text and it won't go through. This problem comes out of nowhere and I won't be able to use my phone for a few hours. This happens 3 or 4 times a week and I'm all paid up

• 
  Chelsey (@DigitalDoodler) reported 7 minutes ago

  @virginmedia Trying to back up / look at my Series links via browser - website doesn't work. How do I access this via my computer? "This site can’t be reached"

• 
  Emma (@EmTheBoffin) reported 7 minutes ago

  @virginmedia I’m regretting leaving Virgin. Thanks for getting back to me quicker than my new provider. Maybe I should cancel this and come back to Virgin?

• 
  David Sowerby (@DavidSowerby) reported 8 minutes ago

  @virginmedia trying to get virgin media broadband at my address but it now shows you don't have broadband at my address available despite me having it installed a couple of years ago. Any help would be appreciated. Customer services just say wait and check again but no change.

• 
  Stefan Veleski (@veleski_stefan) reported 10 minutes ago

  @virginmedia But they were of no help, so we sent a letter over a month ago, still no reply and we have just received another letter saying that we still owe you the money, if you ask me it’s a complete joke

• 
  John (@se3john) reported 12 minutes ago

  @virginmedia But it'll be a complete waste of my time because they won't actually do anything to fix it. The only way to get anything done with you guys is for it to have a financial hit. Hence my only option is the CISAS route.

• 
  Chelsey (@DigitalDoodler) reported 18 minutes ago

  Super impressed with my new @SkyUK service already! The interface on the hub is amazing, so many extra features than @virginmedia plus I can access my account thru my box and get through to support in 10 mins not 2 hours. Cheaper package with more channels and apps included. yay.

• 
  Lee McKenzie (@leemckenzie2002) reported 19 minutes ago

  @virginmedia I suggest you sort out the attitude Elizabeth from retentions/cancellations has towards ppl. Speaks to people like dirt all I want is to cancel my contract & I won’t be paying cancellation fee since I wasn’t told I had to give 30 days notice 🤬

• 
  🐻Charlie Eisnor🐻 (@CharlieEisnor) reported 20 minutes ago

  @virginmedia I've done this before they say they'll call but never did