Virgin Media Outage Report in West Wickham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Newham, London, Southwark, City of Westminster, City of London, Croydon, Hammersmith, Paddington, Islington, Epsom, Caterham, Poplar, Morden, Fulham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Dave Cross
(@davorg) reported
from
Wandsworth, England
Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Phil Marriott Ⓥ
(@phil_marriott) reported
from
Camberwell, England
@laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.
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Catherine Gull
(@catgull) reported
from
Kensington, England
@virginmedia what is going on with the network. No service!
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Vicki Power
(@vickileepower) reported
from
Camberwell, England
@virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.
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Dino
(@dianaziedina) reported
from
Kensington, England
@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrea crosby
(@andreac14064810) reported
@virginmedia Wrong email I’ve never used it but I need to as in November I’m cancelling
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Mr Market
(@MrMarketFI) reported
@virginmedia This has been the situation for 1 month. The deadline for those looking to cancel is 25th April so you have 10 days to change it. Appalling service.
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Andy Morton
(@AndyMortyMorton) reported
@virginmedia your WiFi is the worst. Barely get it in the room over, no coverage at all upstairs. What’s the point?
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JohnBLFC19*
(@Johnb2005) reported
@virginmedia Flipping paying enough for the service
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Nick
(@NickSinghR) reported
@virginmedia Hi - I have spoken to them and they advised was apparently there is an outage in the area. Apparently an advisor has done something on there end which “should” work in 2 hours if not technician call within 4hours. Still not good and can this be looked into quickly please.
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Mike Jennings
(@mikejjennings) reported
@virginmedia I went through the phone options until I got to an option regarding leaving your contract, eventually got through to an actual human, and explained the situation and said I'd like to raise a complaint. They said I'd get some sort of response over email within seven working days.
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Teresa Keenaghan
(@teresak20) reported
from
Hellesdon, England
@virginmedia down again #Hellesdon #NR6
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Sally Luxmoore 🇪🇺 🇬🇧 💙#RejoinEU #FBPE #FBPPR
(@LuxmooreS) reported
@BigAlzzzz @virginmedia Same goes for those who reply to complaints on behalf of Scottish Power. Mangled standard letters are all you get. They seem incapable of understanding the real issues. Frustrating and infuriating ...
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Russell Gilbert
(@Russellg909) reported
@virginmedia is there a worse company for customer support?
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Clareactually
(@ActuallyClarex) reported
@virginmedia None just the virgin media symbol going round and round for days on end. I guess when I cancel it won’t