Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Beckenham, Poplar, Mitcham, Welling, Bromley, Orpington, Caterham, Tower Hamlets, Lewisham, Merton, Godstone, and Sutton.

City	Problem Type	Report Time
City of Westminster	Wi-fi	14 hours ago
Croydon	Internet	1 day ago
Southwark	Internet	2 days ago
Beckenham	TV	3 days ago
Poplar	Internet	3 days ago
Croydon	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Baz, Wacky worm! (@mobiusb2) reported 2 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Mark (@markrhorney) reported 3 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  A voice only (@Avoiceonly2) reported 6 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Declan Higgins ☘ (@declan1968) reported 8 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Andee Byford (@BobCratchitt) reported 16 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 22 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Befitat50 (@befitat50) reported 22 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 26 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  R. Aaron (@aaronuart) reported 26 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  #AshTag (@Ashley_Rhysss) reported 28 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Mike Fuller (@ninepine) reported 36 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Catt Hurman (@catt_hurman) reported 37 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 37 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Stephen Champion (@Champs707007) reported 40 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 40 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  anne hill (@gorgeousuk) reported 43 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Kay Bak (@kaybaka) reported 45 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Jane Common (@JaneCommon) reported 51 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR (@amiwrong82) reported 53 minutes ago from Worcester Park, England

  Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 57 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martinayres65@outloo (@Martinayres65o1) reported 1 minute ago

  @virginmedia when are you going to fix our broadband. We have been without broadband for 6 days now. My partner offers online psychotherapy support for people with blood cancers and has had to cancel appointments because of this.

• 
  sponge0812 (@sponge0812) reported 2 minutes ago

  Just had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now

• 
  JJ (@johnjoeoregan) reported 5 minutes ago from Manchester, England

  @stetopping Remember you did the piece late last year about Virgin Media Broadband being out for a day? It's now been down for six days in some parts of Manchester. Six full days and not a word from the company except automated messages.

• 
  Paul Matthews (@Pmatthews123) reported 7 minutes ago

  @virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN

• 
  Jade (@jadelr_) reported 9 minutes ago

  @virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please

• 
  Joel Sheppard (@joelshepp) reported 10 minutes ago

  @virginmedia It is absolutely diabolical; The usability is horrific; The interface is horrendous; You cannot recover deleted items; The recordings do not split between movies and TV shows; and The audio function on the remote control never works. How do I stop the constant upgrade messages?!!

• 
  Paul Matthews (@Pmatthews123) reported 11 minutes ago

  @virginmedia Yes and told the same as it’s all in 1 package I can’t cancel Tv part and keep the BB until sky sort it out which is after my end date and therefore I will be charged inflated price- all I want is to cancel TV and until switch happens keep the BB surely VM can do this

• 
  Therese (@Tesz) reported 14 minutes ago

  @virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service

• 
  Robert mackley (@robert_mackley) reported 15 minutes ago

  @entrustTMF @virginmedia Can’t do without your input and thought they might need another kick . On a separate issue just considering at what price I look to switch some of my SDLF into LGEN, already own both but weighed heavily towards SDLF at mo

• 
  Kevin Nash (@KevinDNash) reported 16 minutes ago

  @virginmedia @keithapearson Virgin media should not be able to trade in UK, horrid company, I don't miss speaking to India, South Africa to name but two.