Virgin Media Outage Report in West Wickham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Wickham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near West Wickham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Southwark, Hammersmith, City of London, Newham, Wandsworth, Bexleyheath, City of Westminster, Paddington, Islington, Epsom, Caterham, Poplar and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
TV | |
| London |
TV | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Wickham, England
Latest outage, problems and issue reports in West Wickham and nearby locations:
-
Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
-
Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
-
🦥
(@caprettino) reported
from
Bromley, England
ughhh @virginmedia pls sort out your internet connection problems!!
-
Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
-
Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
-
Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
-
Ore Meta
(@OreMeta) reported
from
Wandsworth, England
THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !
-
Jay Richards
(@jaykrichards) reported
from
Stratford, England
Virgin media is down again! Right in the middle of a Zoom call! @virginmedia
-
Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
-
Tracey Brocking
(@tracey_brocking) reported
from
Wandsworth, England
@virginmedia #virginmediadown down in London SW17
-
Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
-
Rick Jewell🌹LabourSocialist #ToryBrexit
(@RMJewell) reported
from
Sutton at Hone, England
@virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758
-
Antony Jardine
(@antonyjardine) reported
from
Lambeth, England
@virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
-
Julia Valerie
(@Julia___Valerie) reported
from
Kensington, England
@dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭
-
Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
-
Milesfiles
(@MilesMalaya) reported
from
Hammersmith, England
@virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.
-
Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
-
Dean Porter
(@Deanporter_84) reported
from
Bromley, England
@virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Parker
(@Benito1376) reported
@virginmedia no internet for three days in EN2 Enfield you were fixing the fault within 24 hours been 60 without a proper service, sort it out. Thanks
-
Katariina Järvinen
(@lighttrickphoto) reported
@GemmaAlexa1990 @Emma_A_Webb @virginmedia My update: Tried to find out why I have 95% no service all of a sudden. Got canned responses to use service checker. Two days later I finally got to talk to an actual person on chat. Found out that there's maintenance in my area and won't likely get internet until 16th Nov. 1/3
-
Steve Schofield
(@steveschof1970) reported
@babbage_ @virginmedia The list of missed fix times grows Saturday 20:30 Sunday 12:00 Sunday 16:00 Sunday 17:20 Sunday 21:20 Monday 10:00 You couldn't make this up, it's a joke surely? @virginmedia and their fault info systems have been beyond useless
-
jac
(@middletonhills) reported
@virginmedia Yes but apparently you fixed it last week. We have no reliable internet and it’s essential for work for a lot of us in our postcode. Genuinely need to cancel now. Can you advise please?
-
Steve Schofield
(@steveschof1970) reported
@babbage_ @virginmedia The list of missed fix times grows Saturday 20:30 Sunday 12:00 Sunday 16:00 Sunday 17:20 Sunday 21:20 Monday 10:00 Why would any reputable business allow this much bad PR ?
-
Michael Marsh
(@BPKnight394) reported
@virginmedia Yes I've tried everything from all the faqs and all the help guides, I was supposed to get a pod to help. But that never turned up! I even a when connected yo a lan low resolution videos still buffer...
-
Jennifer H
(@jennyj_87) reported
@virginmedia can you tell me when my Wi-Fi and tv service may be back to normal? Online checker isn’t working. AL4 area
-
Olly Royston
(@MrOllyRoyston) reported
@virginmedia my internet goes down approx 10 times a day. This is what your operator told me but could not resolve it. How can I raise a complaint via email?
-
Manc-Lassie
(@iwasbornin66) reported
@virginmedia Does this mean there is an issue in the area ??
-
Sinead Henry
(@SineadC226) reported
Love how my virgin media box crashes in the middle of #faircity. I mean Paul and Orla are hard to watch but there was no need to shut itself down.