Virgin Media outages and service status in West Wickham, England

Problems in the last 24 hours in West Wickham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Wickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Wickham, England

The most recent Virgin Media outage reports came from the following cities: Beckenham, Poplar, Croydon, Southwark, Mitcham, City of Westminster, Welling, Bromley, Orpington, Caterham, Tower Hamlets, Lewisham, Merton, Godstone, and Sutton.

City	Problem Type	Report Time
Beckenham	TV	9 hours ago
Poplar	Internet	10 hours ago
Croydon	Wi-fi	19 hours ago
Southwark	Internet	19 hours ago
Croydon	Internet	24 hours ago
Poplar	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near West Wickham, England

Latest outage, problems and issue reports in West Wickham and nearby locations:

• 
  Illy Mus 💙 (@illymus) reported 26 seconds ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Claire Champion (@Champion3Claire) reported 59 seconds ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Jack Robinson (@JackEORobinson) reported 7 minutes ago from Wandsworth, England

  Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 8 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Catt Hurman (@catt_hurman) reported 9 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  DJ MRT (@DJMRT) reported 9 minutes ago from Sutton, England

  It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.

• 
  travelling Adam (@TravellingAdam) reported 12 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 13 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Joana (@JoanaLoGomes) reported 14 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Alex (@ameehan71) reported 15 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  JJ Hazan (@HazanJJ) reported 16 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  A voice only (@Avoiceonly2) reported 16 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 20 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  R. Aaron (@aaronuart) reported 29 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 37 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Philip 🦅 (@Phil_Swallow) reported 44 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Philippa Rooke (@Flipringer) reported 48 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  My Football Shirt (@Slatsman) reported 54 minutes ago from Bexleyheath, England

  @virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage

• 
  Befitat50 (@befitat50) reported 58 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Mitzy (@mihaialaci) reported 59 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1836golf tour (@1836golftour) reported 3 minutes ago

  @virginmedia GO **** yourselves Virgin Media. Roll on July 27th 2026 when I will be free from you ******* unsympathetic CNUTS. I never thought in a million years that I would go back to SKY or a firestick but you have made that decision so much easier. Good ******* riddance.

• 
  LA Saw OASIS! 🧡 🎶 (@lelly401) reported 5 minutes ago

  @sme30 @virginmedia @NetflixUK Bloody hell. Would have been easier to cancel Netflix! 🤦 Maybe try and upgrade on ur box and see if Netflix now comes as standard with upgrades.... Then cancel the stand alone one? 😬🤷

• 
  Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported 6 minutes ago

  @heavyspoilers I think Virgin Media is down mate don’t sweat it.

• 
  Coffinsandme 击🦇🐀 (@mandychoccy) reported 10 minutes ago

  @virginmedia Yet again having issues with pixelation and signal. This has now been going on for 2 years. 4 box changes, all new wiring in and out, 2x new hubs, new cables to main cab, main cab supposedly cleaned up, other local ex users disconnected from cab. I am so frustrated.

• 
  Katie Stevenson (@GlitteringAngel) reported 11 minutes ago

  Tell me, @virginmedia, how many people do I need to speak to before you make me (a longstanding customer) feel as valued as a NEW customer!? Coming to the end of contract and doing the same merry dance thatbwe always do, trying to get a decent deal!

• 
  Road Painter (@RoadPainter) reported 11 minutes ago

  It looks like I'm soon to be an ex-customer of @virginmedia My monthly bill has gone up by more than 10% this month, unjustifiable profiteering!

• 
  mancs boi (@DjmarkieT) reported 11 minutes ago

  I will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!

• 
  Jack Gilpin (@jackgilpo) reported 12 minutes ago

  @virginmedia It does, and it’s usually fixed before then. But if it’s failing at the same time every day clearly the fix isn’t fixing the actual problem as it keeps happening

• 
  stu marklow (@stuuee) reported 12 minutes ago

  get virgin media e-mail to have free use of tnt sports on hbo max for free yay,so sign in i can browse what they have but click to watch DENIED give us some ££££ and your in. thanks for nout virgin.👆

• 
  Rich Brady (@RichTigheBrady) reported 15 minutes ago

  @virginmedia It came back up but only after being down for 48 hrs! No reason! Happens every 4-6 weeks. There were no registered outages! So frustrating