Virgin Media Outage Report in West Drayton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Drayton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Drayton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Wembley, Fulham, Acton, Ruislip, Finchley, Watford, Feltham, Hanwell, Woking, Isleworth, Cricklewood, Uxbridge and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
||
| Ealing |
Internet | |
| Ealing |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Alistair
(@shplendid) reported
from
Merton, England
@virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Maple Cross, England
20 mins on hold to @virginmedia I’m starting to see why I left this shit company now 🤬
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Paul Curry
(@paulcurry67) reported
from
Spelthorne District, England
Anyone considering going with @virginmedia ... DON’T!!! Possibly the worst company I’ve ever dealt with, incompetent, rude, shambolic are just a few words that spring to mind. Broadband is terrible but in 30 days I’ll finally be rid of them!!!
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Phil Stone
(@stillphone) reported
from
Kensington, England
If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!
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Paul Curry
(@paulcurry67) reported
from
Spelthorne District, England
@virginmedia just advise this is my 30 day notice period for the work to see ... I have tried to call but all I get is harassed by one of your idiot staff in India who teally have no clue!!! My direct debit will be stopped in 30 days and I will finally be free of you!!!
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Alistair
(@shplendid) reported
from
Merton, England
I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
On the phone for an hour. SORT YOU CUSTOMER SERVICE OUT! #CustomerExperience #CustomerService #virgin #virginmedia #Loyalty
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Nick 235
(@music235) reported
from
Brentford, England
@virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.
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cristina abriani
(@CHICcaFSR) reported
from
Wandsworth, England
@virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down
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Paul Curry
(@paulcurry67) reported
from
Spelthorne District, England
@virginmedia Just to advise I have given my 3 days notice ... I do not have the time or patience to deal with your appauling customer service or incompetence any longer .... I recorded my notice and as of 30 days I will be cancelling my DD .... finally rid of your awful company!!!
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Rupa Grahame
(@RupaG) reported
from
Merton, England
@virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.
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Joe Fry
(@Joefry81) reported
from
Watford, England
@virginmedia we have had no internet service for well over a week and even after setting up the new hub 3.0 last night we yet again have no internet today 🤬 I am now going to get charged for going over on my mobile data allowance 🤬
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Phil Stone
(@stillphone) reported
from
Hillingdon, England
@virginmedia Not now as gave up trying to connect after 90 minutes. It’s just utter rubbish. Would never move to you guys...
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Paul Curry
(@paulcurry67) reported
from
Spelthorne District, England
@virginmedia I have called 3 times today and given up twice and got thru after 10 mins 3rd time. I gave all info only to be now told they are not the department I speak to despite you giving me the nbr and options to use!!! I am not holding to them speak to yet another person ... AWFUL!!!
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Kristine Julika
(@thekjulika) reported
from
Barnet, England
The site says no known issues and the light is yellowish white as when normal. #virginmedia #virgininternet
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@virginmedia I take it service is up the wall again. !!! Been so temperamental today it been to frustrating. Seriously thinking about leaving again. Worst thing you don’t inform your customers and your service status tool is so crap since it’s always green and working fine
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adouble
(@uchiazoro) reported
from
Brentford, England
Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Brentford, England
@virginmedia They have a record, I called this morning as its lasted the weekend without issue. Compensation was refused. Hence the tweet. It was on an off whole week. Even tried changing a resistor which did not work
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Martin Compton
(@mecompton74) reported
from
Maidenhead, England
Can not wait until June 10th and we get to ditch @virginmedia - another issue with our service, but their service status page on their website is down so I have no idea what the problem is... #pitiful
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Wendy Rochester
(@Wendy_Wo_Wo) reported
from
Southall, England
Sure @usainbolt would be proud to be associated with such a shabby service! Exactly why I left @virginmedia for their poor customer service & horrendous pricing! 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dogknob1
(@MotoNutJob) reported
@MrGreenHomes @virginmedia It was rock solid but last few months have had hiccups and now another prolonged patch of junk service. I'm Hengistbury Head so crap mobile signal too regardless of which carrier. Looked on @VodafoneUK but they can't transfer home number & only offer 40mbps ! Only £19 mind
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Mikey Goodwin (he/him)
(@officialmikeyg1) reported
@virginmedia it seems better but this happens all the time and its getting stupid now and the service checker is not working on your website has not been working for anyone
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Mart 1-Up.Club
(@UltraMart74) reported
@virginmedia Good this morning, missed most of the 2nd quarter though. Looked like a widespread issue last night.
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Farzana Banana
(@FarzanaAlMauzah) reported
@virginmedia what's going on? Internet service has been down/extremely patchy since last night and it's still not resolved? I WFH, how am I meant to do that if you guys are messing me about with no pre-warning.
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CJ
(@CaNNs4) reported
@virginmedia I recommend having a look at the tweets from people all over the country which been posted since approx midnight. Service lines don't have up to date info, service pages are off line, diag pages just refuse to load. When I was VM tech support this info would be escalated ASAP.
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Rod Porteous
(@Rod_Porteous) reported
@virginmedia @JoeGill18 Also not working. And that page does not load
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Hamesh Thaker
(@HameshT) reported
@virginmedia Your service status page is down. Can you check the update in SW17. I have no internet.
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Juno340
(@Juno340) reported
@virginmedia service status says no issue but no broadband and seeing multiple issues in area of Sa1
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
@virginmedia I turned off the router last night and then tested it this morning and it seems to be working fine. The connection drops randomly too throughout the day. I will be leaving at the end of my contract. I'm not happy with the service provided.
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Dale Cooper
(@DalePCooper) reported
@virginmedia You just increased my bill by £4 'for better infrastructure' except my WiFi has gone down again (and again and again). Can I suggest you use smoke signals- they're more reliable than your service.