Virgin Media Outage Report in West Drayton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Drayton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near West Drayton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Hounslow, Fulham, Feltham, Isleworth, Colindale, Watford, Finchley, Kingston upon Thames, Bushey, Golders Green, Camberley, Slough and Wandsworth.
City | Problem Type | Report Time |
---|---|---|
Ealing | Total Blackout | |
London | Wi-fi | |
London | Internet | |
London | Internet | |
London | Internet | |
Hounslow | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia When I checked other sites like down detector it shows Virgin broadband is down all over london so how come you don’t know that?
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia I’m on M600 Fibre Broadband. On my account it says ‘our broadband doesn’t get quicker than this. You’re on our top tier broadband!’ If I got a Hub 4 and 1gb broadband, would that guarantee a stronger and faster WiFi network?
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia I did all that yesterday. On the laptop that recorded a speed of 1.28mbps, when I put the Ethernet cable in, it was 254.99mbps. On the Apple TV, it went from 1.06 to 651. It’s not just these devices, these are the worst examples
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John Neilson
(@flyingjok) reported
from
Camberley, England
@virginmedia Worst part of it @virginmedia is the way your customer service team speaks to customers. Quite appalling and in my experience always approached on basis that the customer is wrong. It consistently bad - to be told you don’t send texts when I clearly had two texts quite insulting!
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia Yes I’ve done all that and it said the signal was weak. Pressed the button to optimise the WiFi or router or whatever it is and that didn’t work. Is it not the job of the router to emit a strong WiFi signal? All the devices trying to connect are modern and up to date.
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Our Family Blog
(@TheLifeIShare) reported
from
Richmond, England
@Ofcom hi, @virginmedia is refusing to help us deal with constant scam calls on a new number after our old one was bombarded with them too. It would seem that that somehow scammers have got hold of some of their numbers. How do we deal with this if Virgin won’t?
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The Honourable Jack Bremer, Laird of Loch Borralan
(@jackbremer) reported
from
Wandsworth, England
@virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad
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Elizabeth Silva
(@faysasilva) reported
from
Kensington, England
@virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1
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Lee James
(@winetaff) reported
from
Esher, England
@virginmedia Apparently a local fault but my signal test says no issue -still not resolved and still no TV -follow up call that was promised within 3 days hasn’t materialised (Day 6 and counting)
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Our Family Blog
(@TheLifeIShare) reported
from
Richmond, England
More spam scam calls claiming to be from @virginmedia today. I’ve put in a complaint but not hopeful as they seem to want to blame anyone but the apparent leak of numbers to scammers. Offcom or somewhere higher next if we don’t get this sorted. Blog post tomorrow. I’m pissed off.
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@virginmedia Good morning. Yes it’s an ongoing problem that isn’t going to go away on its own, it needs resolving please. I see that there is now a Hub 4 available, does that emit a stronger WiFi signal? And what about Booster Pods? I don’t live it a mansion, it’s just a normal 3 bed semi.
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Gary Ekins
(@garyekins) reported
from
Epsom and Ewell District, England
@virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.
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Tech Zilla
(@TechZilla_) reported
from
Brentford, England
@virginmedia Well your customers report issues on download detector because you guys are so difficult to reach!
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia @virginmedia will someone actually be able to help us or will we get the same service we’ve been getting from various people we’ve been talking to? I don’t know how else to escalate this anymore!!! It’s taken so much of our time and added stress ...
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Alison Jane Wilson
(@AlisonJaneWilso) reported
from
Camberley, England
@virginmedia truly awful company stuck in the dark ages why would you trust them with broadband when after 3 months notice to quit they take full payment and then you have to apply for a refund !!! Company run by dinosaurs looking for opportunities to rip you off when leaving !
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ED PARSONS
(@edparsons) reported
from
Wandsworth, England
@mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..
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MOMO
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?
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Morvarid
(@Morvaridp) reported
from
Barnet, England
@virginmedia We signed a new contract and we were meant to have internet connection by Monday/Tuesday. We still don’t! We called then on Wednesday and they said they call back. They never did. We called yesterday. They said they’ll look into it. Nothing yet!!
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John Boxall
(@jdboxall) reported
from
Merton, England
Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian Clementine
(@Sebastian1clem) reported
@virginmedia Would someone like to arrange to call me because my Internet has not been working for 4 days!!! And your customer service reps aren't helping!!!
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Nick Canham
(@_outdoorfanatic) reported
@virginmedia I take my hat off to you at providing the worse possible broadband service in the WORLD! I mean how does one pay for M350 and end up with a system that I can't even browse the web with?? You tell me that... #veryunhappy #worstserviceever
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Kelly
(@FidgettKelly) reported
@virginmedia You never answer anything. My mum has put in complaints you say you've tried contacting her which is a lie as she is at home all the time being vulnerable then you close the complaint. Not great customer service 😕
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Phil Proctor
(@philproctor7) reported
@virginmedia Horrendous customer service
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Charizards Brudda 🇬🇭
(@Mercilessjuju) reported
Virgin media is down? @virginmedia what’s going on
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Allan
(@Aiky4986) reported
@virginmedia customer service advisor tells me multiple times my “deal” would last 12 months! So why has it stopped THREE MONTHS early!?
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Stone
(@Sharon1982d1) reported
Whatever you do don't move to virgin media. Signed up as new customer on what I thought was a great deal. 10days later and 40hrs on the phone to them still crap intermittent Internet and no working TV or landline. Indian call centres who don't a clue!
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simon keenan
(@simonkeenan007) reported
@virginmedia Covid lock down and scams are at an all time high, think about the email or text, to good to be true then its a scam
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rochelle loves light
(@LIGHTXREADER) reported
@virginmedia fix my wifi rn
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Sheena Raichura
(@sheena900) reported
@virginmedia OK so I FINALLY managed to speak with a human at cust services.. & guess what? The system for processing cancellations is down so they couldn't process my request to leave. Was told to call back tomorrow. WHAT A JOKE!!!!