Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, City of London, Orpington, Hackney, Poplar, Wembley, Kingston upon Thames, Streatham, Enfield Town, Waltham Forest, Newham, Croydon, Barking and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
I had an amazing experience with @virginmedia until I tried to move house with them. I’ve spoke to so many people over the last few days and it’s been horrible.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
Another evening of @virginmedia broadband not working properly ... that’s about 8 days now it’s cut out several times through out the day! Think it time to cancel the contract!
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
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Dan
(@DanStratford84) reported
from
Wandsworth, England
@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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Deborah Maclaren
(@MaclarenDeborah) reported
from
Richmond, England
@virginmedia No. It's an intermittent problem so is currently working. The message that goes out on the phone line ( when I call in to report when it ISN'T working) says Iit's a ''complex problem' . This is frustrating as your customer services ( appalling) said it would take until Sept 9 th
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Kieran Kunhya 🚀
(@kierank_) reported
from
Camberwell, England
@virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
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Lulu
(@lulumr) reported
from
Ilford, England
@virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.
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Ollie McGrath
(@OliverMcGrath) reported
from
Barnet, England
@virginmedia Our set up day was this week then you told us our street doesn’t have virgin so it would be delayed slightly. You delayed it almost 2 months. Then when I tried to cancel you said it could be installed next week but that was lie. Then you kept calling to sell another deal
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Arnott
(@AndrewArnott) reported
@virginmedia is there problems in the ml5 area as my internet keeping dropping in and out the last few days ?
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Char🇯🇲🇧🇧❤✨️
(@Chardimples1982) reported
@virginmedia I have spoken to your sales team and mobile care this morning. I am done. You guys have basically called me a liar. Taking money from people without providing a service is thieving! Times are hard as it is. I'm going elsewhere.
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Dominique Moore
(@DGNMoore) reported
@virginmedia Have received massive bill please help this is weighing heavily on my mind
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bluesoup
(@bluesoup) reported
@virginmedia why is your broadband service dropping out every few minutes in CR2 yet your service status page says no issues in this area? I know it’s doing it because I’m trying to work and constantly being booted off Teams calls when the connection drops.
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TYRONE SIMMS
(@KNOWLEDGE14) reported
@virginmedia Hi, I’m unable to signing to my account and report broadband issue.
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Niklitjones 🇺🇦
(@niklitwinenko) reported
@virginmedia Sorry...your tweet's not loading as I've no internet. Will plug into ethernet, hang fire.
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David Etheridge
(@davecee2) reported
@virginmedia And now, I've been cut off on the cancellation call for the third time! Really starting to get angry now! Cancel my order now!
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Alex
(@embedded_iot) reported
I HATE this new @virginmedia box. Now either the DHCP or the display of the DHCP client has failed this morning. What a piece of crap this is. I gave my nice AP to my folks so will have to buy one. What's a good recommendation peeps? Thanks!
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bluesoup
(@bluesoup) reported
@virginmedia it’s gone down yet again. This is not internet service. You need to fix this.
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carlshall81
(@carlshall81) reported
@virginmedia how do I complain please, having a terrible experience and your customer service is not reliable at all 4th month in a row I've had reassurance and nothing has changed