Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 03/05/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Hackney, City of Westminster, Hammersmith, Waltham Forest, Fulham, Ealing, Islington, Croydon, Barnet, Ilford, Enfield Town, Romford and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?

  • JXMSZ Jamal. (@JXMSZ) reported from Croydon, England

    RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*

  • Deso27 Des O'Carroll (@Deso27) reported from Richmond, England

    @virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!

  • rogerw117 Roger Williams (@rogerw117) reported from Richmond, England

    @virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?

  • mattb112 ← Matt (@mattb112) reported from Poplar, England

    @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • Glibkid Just This Guy (@Glibkid) reported from Loughton, England

    @virginmedia your service breaks down one day a week. That is the main reason why you’re shite.

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

  • DavidR_Esp David Farrer (@DavidR_Esp) reported from Barnet, England

    @virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.

  • mertthemailman Martin Davis (@mertthemailman) reported from Enfield Lock, England

    @virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?

  • AmbroseBarnaby Barnaby & Chris (@AmbroseBarnaby) reported from Richmond, England

    @virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

  • CivEngSue Sue Threader (@CivEngSue) reported from Crayford, England

    Come on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BrendanT247 Brendan (@BrendanT247) reported

    @virginmedia @ellisismyname Fix ma twitter videos want to see the English doing stupid stuff

  • CelticDylan9 Davie O'Brien (@CelticDylan9) reported

    @virginmedia Have already answered this to say that the parental control has been checked and isnt an issue.

  • S7CNL tis me (@S7CNL) reported

    @virginmedia Ah ok. I didn’t know because if there is any issues we have to contact virgin and not premier inn.

  • CelticDylan9 Davie O'Brien (@CelticDylan9) reported

    @DavosLan I’ve been getting,”content not available” since yesterday for videos. Am with @virginmedia They say the issue lies with twitter. Have seen a good few people complaining. I’ve tweeted @TwitterSupport

  • chrisdocstrange Chris Doc Strange Comedy Hypnotist #FB #FBPE #FBPR (@chrisdocstrange) reported

    Virgin Media belongs to NTL Telewest. Richard Branson sold it in 2006 for £900m Going into space has nothing to do with your WiFi signal FFS.

  • zimzlzabim ًhasna (@zimzlzabim) reported

    @virginmedia i cant access the account coz it's handled by my dad... please just fix the twitter video thing

  • themightyrb rb (@themightyrb) reported

    @virginmedia sort this content is not available issue, it’s been going on for days now

  • Eyfs20 MerielM (@Eyfs20) reported

    @virginmedia I can’t see videos or gifs unless I switch to 4G. I’ve had this problem for 24hrs now, what are you doing to fix it? Everything else works on WiFi.

  • geesmith_98 Georgie (@geesmith_98) reported

    @virginmedia The issue is that when it goes off it completely drops but when its working seems to be fine

  • GrahameSmart Grahame Smart (@GrahameSmart) reported

    @virginmedia @flipperutd 1, Ox10 6tA. Can't help beyond that