Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 12/04/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, City of Westminster, London, Hackney, Ilford, Newham, Hammersmith, Wembley, Orpington, Waltham Forest, Ealing, Richmond, City of London and Paddington.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomCroydon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • athleticresults Athletics Statto (@athleticresults) reported from Enfield Lock, England

    @virginmedia Anyone know the world record for launching a virgin hub as it will be happening very soon!! Had a technican booked tomorrow told my fault wasnt me they cancelled tech my connection is still crap #virginmediadown and now cant get boosters working

  • DanGosBig Dan Marsh (@DanGosBig) reported from Lambeth, England

    @virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month

  • jdunnlondon james dunn (@jdunnlondon) reported from Ealing, England

    @virginmedia And it’s down again! @virginmedia this keeps happening

  • SalKarakis Salih Karakis (@SalKarakis) reported from Enfield Lock, England

    @virginmedia can you please sort the connection problems! Why do we pay money for something that’s not working properly

  • AlexDouglas1998 Alex Douglas (@AlexDouglas1998) reported from Kingston upon Thames, England

    @virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on

  • AljazSkorjanec Aljaz Skorjanec (@AljazSkorjanec) reported from Enfield Lock, England

    @virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11

  • JPUrecords JPU Records (@JPUrecords) reported from Enfield Lock, England

    @Demieliana @alec_zetter @MondoDan @MOsman1977 @Bajan_Mark @virginmedia In EN3 and spoke to someone on the phone who said there wasn’t a problem but there clearly is. Can barely browse the internet!

  • MadsRB21 Mads Banda (@MadsRB21) reported from Ealing, England

    @virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!

  • GoodMuseApp G O O D M U S E (@GoodMuseApp) reported from Tottenham, England

    Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia

  • AlexDouglas1998 Alex Douglas (@AlexDouglas1998) reported from Kingston upon Thames, England

    @virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street

  • athleticresults Athletics Statto (@athleticresults) reported from Enfield Lock, England

    @SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!

  • k8_thornton Kate Thornton (@k8_thornton) reported from Camberwell, England

    @KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met

  • mp14mp Mark Pickering (@mp14mp) reported from Islington, England

    @virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....

  • gemmaleigh_h Gemma Holyoak (@gemmaleigh_h) reported from Camberwell, England

    @virginmedia It says no known issues when it’s still not working. It did the same yesterday

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help

  • bookless Faux pas queen (@bookless) reported from Enfield Lock, England

    @virginmedia we are paying a very high fee for not having broadband. It’s 4 days now and people like me who rely on the internet for work should get some compensation. Having to work hooked to my phone’s hotspot while paying for a service that is not provided. Not happy.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ehviiate Skye フローズン (@Ehviiate) reported

    @virginmedia are there any customer/ technical support guys available right now. I have an issue with my Internet, something to do with DNS server/ connection

  • garethbright Gareth Bright (@garethbright) reported

    @virginmedia Yes, checked the service status page regularly. It shows there's a fault, but no more info and the resolution kept moving and being put back yesterday, and is now this afternoon. I can't rely and trust this service anymore...

  • sophiestevox Sophie Stevenson (@sophiestevox) reported

    @virginmedia Yes we have but why does it keep saying the service is down in my area when other people’s in my area are working fine

  • FailconOnTwitch Failcon_wolf (@FailconOnTwitch) reported

    @virginmedia Service status page showed no problems, my download speed was normal but upload was only 200kbps. This morning service seems to be back to normal though 👍🤞

  • Fossybear85 Liam Foster (@Fossybear85) reported

    @virginmedia Hi I’ve called twice now, you’ve ran tests and restarted my hub. This hasn’t fixed the issue and there is no further option for help on the call.

  • VAOConsult Victor O. (@VAOConsult) reported

    @VirginMediaIE Over 40hrs of no service from virginmedia ireland and still counting. 2 Routers replaced Upgraded to 500mb Wait time upwards of 40mins. WhatsApp support offline for most part or service response time awful. Engr sent out for mid day. Loss of revenue.

  • JoshLovesAnimeX Josh (@JoshLovesAnimeX) reported

    @virginmedia Do i have to reset the hub got the changes to take effect or has the issue not been resolved yet?

  • Nineteen791 Nineteen79 (@Nineteen791) reported

    @virginmedia Outside 75 chase way, N14 5dg. Could someone please fix this today as its v dangerous.

  • anaagdagd Anastasia Demetriou (@anaagdagd) reported

    @virginmedia @YodelOnline hi still no text- can someone let me know if this is coming today? I can’t stay at home and wait for a package that may never arrive.

  • DJLSCLANUK DJLSCLAN (@DJLSCLANUK) reported

    @virginmedia can u tell me weather this a problem in Liverpool L11 area check the status but nothing is showing as internet ain’t working