Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, City of Westminster, Hackney, Islington, Poplar, Waltham Forest, Southwark, Newham, Tower Hamlets, and Stratford.

City	Problem Type	Report Time
London	Internet	21 minutes ago
London	Internet	48 minutes ago
London	Wi-fi	2 hours ago
City of London	Internet	2 hours ago
London	Internet	4 hours ago
London	Wi-fi	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Brenda (@joybrenda) reported 8 seconds ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Mary (@SandraS80775853) reported 8 seconds ago from London, England

  @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

• 
  Derrick Brown (@DerrickSWB) reported 5 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 6 minutes ago from London, England

  Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 9 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Helen Pinkers (@Barchetta66) reported 10 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 28 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Helen Reihill (@BBLn15) reported 29 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Marian Martin (@marianmartinart) reported 30 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Brenda (@joybrenda) reported 30 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Rex (@Lozraus) reported 35 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Mark Armstrong (@markatpt) reported 36 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Richard Gendal Brown (@gendal) reported 51 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 51 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 53 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 54 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Helen Reihill (@BBLn15) reported 54 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 57 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 58 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  #AshTag (@Ashley_Rhysss) reported 59 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Parkin (@kingoftheshed) reported 5 minutes ago

  @virginmedia absolute jokers. Shocking service for over a week yet, they tell me they’ve fixed it but quite clearly they haven’t. I want to leave.

• 
  ndbchnn (@ndbchnn) reported 7 minutes ago

  @virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.

• 
  Alan Cripps (@cripps_alan) reported 8 minutes ago

  @virginmedia do you ever listen to to your own customer service recorded messages ? They are awful ! Totally unclear what we are expected to do to restart service ! . And why does your customer service team not start until 8am when they are based in India ? Makes no sense

• 
  Lee Hustle Malone (ACC INACTIVE/NOT MONITORED) (@MaloneHustle) reported 9 minutes ago

  @heavyspoilers I think Virgin Media is down mate don’t sweat it.

• 
  Gordy (@trueblue171) reported 13 minutes ago

  @virginmedia ready to cancel, my Internet works ok but then lags and my game or TV goes really fast then goes back normal,can you help me with this,worse when it has been raining or bad weather ?

• 
  Shaun (@shauny67) reported 13 minutes ago

  @virginmedia @ldp17470 Not a virgin issue perform a full power cycle by holding the front power button for 10 seconds, unplugging the power cable for 30–60 seconds, then plugging it back in.

• 
  Paul Parkin (@kingoftheshed) reported 17 minutes ago

  @virginmedia after a week of absolutely shambolic service I’ve finally had enough. You sent me an email to say all was fixed but once again the wi-fi is down and the tv is disrupted. Another weekend of nonsense ahead. Tell me how I leave?

• 
  Shaun (@oliverjames77) reported 20 minutes ago

  @virginmedia good morning I hope you can help I have received a letter stating I owe £90 For equipment I returned, I Was told to return box and remote, can someone explain what is needed as I cancelled my contract and thought all was concluded … thanks

• 
  Jo Broughton (@BroughtonJo) reported 20 minutes ago

  @virginmedia No WiFi since Wednesday, apparently Engineers are ‘working hard to resolve the issue’ except having driven the entire area…no Engineers working anywhere? just want an honest answer to what’s going on and when it’s going to be fixed

• 
  Patrick McNamara (@PaddyMc_06) reported 32 minutes ago

  @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!