Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Carshalton, City of Westminster, Hackney, Paddington, Southwark, Croydon, Mitcham, Camden Town, Newham, Enfield Town, Wembley, Ealing, Romford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Carshalton |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Hackney |
Internet | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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MortlakeParish
(@MortlakeParish) reported
from
Richmond, England
@virginmedia Sorry, I didn’t expect a reply. I have managed to get an engineer to come to@tomorrow as although the signal came back briefly it disappeared again
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband not working in IG2, sort it out virgin, how can we WFH, when we can’t given get the service, hope you are going to refund us for loss of service,
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stemo
(@stemo8888) reported
from
Ilford, England
@virginmedia it's down again! So useless #virginmedia
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I run the tests and everything but my internet is still down
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man
(@therafidrahman) reported
from
Tottenham, England
The way virgin media keeps going down and back up ffs am I rollercoaster
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@virginmedia The website is not working, service has gone down again (4th time today)
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Ryan Jones
(@ryanAHjones) reported
from
Islington, England
@virginmedia sort your ******* shit WiFi out
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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Gary McAllister
(@GaryMcAllister) reported
from
Bromley, England
@virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@virginmedia NW1 7PX broadband network is down
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George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia Hi still waiting for problem to be fixed. @richardbranson We need the broadband to work in these times when we are expected to stay on our island 🌴, sorry I meant out 2 up 2 down, but pay a fortune for a service we are not receiving 😢
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@virginmedia my broadband speed has dropped 90%, but you’re reporting no fault in the area of Richmond London. Can you escalate this please, seems the whole street is having the same issues.
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f. sdrigotti
(@f_sd) reported
from
Hackney, England
@virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Archie Clarke
(@awildclarke) reported
@virginmedia I need to speak with someone but can't do it on the phone because you don't recognise my account number. I was called on Friday to tell me my new order/contract was been cancelled because tenants of the place I'm moving into haven't left yet... What? Help!
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Karen
(@KazH50) reported
@virginmedia No, I launched a complaint and have received an email stating an Engineer will be here on the 19th but I still don’t know what’s happening to my Sim order, I am currently without services.
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Jade Guest
(@JadeGuest3) reported
@virginmedia Frustration doesn’t cover how I feel. The customer service has been appalling and I wouldn’t dream of dealing with my customers the way you have dealt with me @VirginMediaCorp @virginmedia
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Steven Brown
(@StevenB61428387) reported
@virginmedia I never spoke to anyone on the “Chat” service at Virgin Media after trying continuously for 3 days. I now know after finally speaking to the “leaving team” that you cannot cancel your contract on “Chat” or ”Text” or your “online account”. You can only cancel your contract calling
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Eleanor #NotMyPM Omnishambles about covers it
(@albaugh_er) reported
@virginmedia Ok but will be checking to see how long exactly it takes to log an issue. Over 24 hrs so far.
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Archie Clarke
(@awildclarke) reported
@virginmedia @virginhelp I will try texting. Its odd that I was phoned out the blue, told I've got no order now (despite having a contract!) and being transferred to a clueless sales person who couldnt help me at all and said to just "place a new order once the current tenants have left". Inconvenient!
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Matt Bennett
(@MattBennett93) reported
@virginmedia Nope, you still won't pick up the phone. Cancelling the direct debit means you won't get your increased price and seen as though I haven't been home in, nearly, 5 months and haven't used your service since then (whilst still paying you every month on time) I won't miss you.
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Darren Lingard
(@DarrenLingard) reported
@virginmedia Perhaps instead of giving away free speed boosts to people who don’t pay for it and thus overloading the network, you concentrate on supplying the service I and others pay for. I’ve not had the speed I pay for months.
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jonesy
(@jonesy55069032) reported
@virginmedia do you actually answer your phones? 5 min waiting time extends to an hour and then my call gets disconnected? #terrible #virgin #CustomerService
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june dunne
(@junedunne2) reported
@virginmedia I tried on friday but they never got back to me