Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Muswell Hill, Ilford, Southwark, London, Camden Town, Romford, Hammersmith, Barnet, Mitcham, Hackney, Harringay, Waltham Forest, City of London, Croydon and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Muswell Hill |
Wi-fi | |
| Ilford |
Internet | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
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Katie Haisman
(@Katie3boys) reported
from
Eltham, England
@virginmedia shocking service with the internet
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Keef Gibbs
(@Keefidentity) reported
from
Merton, England
@virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.
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Mr. Whizz
(@wysiwyg100) reported
from
Lambeth, England
@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
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Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Manan
(@manan2661) reported
from
Barnet, England
Hi @virginmedia . My internet has just completely stopped working today and I have restarted my router number out times today without any luck. Can you please help?
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
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Z
(@PrivArsenalFtbl) reported
from
Tottenham, England
I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia wifi down in SW18 2 for the third time this week. Don’t ask me to check your status dashboard, this happens EVERY week. It’s a constant, systemic issue, please get an engineer to come out & look at local box. Paying £130/month for terrible service, fuming 🤮😡
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
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Tony Patis-Stannard
(@tonyps1977) reported
from
Romford, England
@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
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royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Becky Kelly (Göllner)
(@BeckyKellyNews) reported
from
Hackney, England
@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
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Lee Neale
(@lhntennis) reported
from
Richmond, England
@virginmedia Over a week now and still an intermittent service. Anyone else in Twickenham having problems? We have a new hub, new tv box, we have had a technician call and still intermittent TV and wifi. Do better #dobetter #virginmedia #twickenham
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Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GJM
(@zombie_apoc1) reported
@virginmedia Hi I called again today and they have a vague response. Said I just have to wait. I’ve been without reliable broadband since April, some days have none at all and still being charged. They haven’t been very helpful. In fact I’m some cases rude. Even though I would never be.
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𝕭𝖎𝖌Ḇ̵͛́𝖆𝖑𝖑𝖘🇮🇪
(@BigBallsSkinny) reported
@virginmedia fix my internet. It’s been down for two days 🤮
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David Harman 🇪🇺 🐸
(@david_harman_uk) reported
@virginmedia just a question! Have VirginMedia set up a network of local representatives?
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Miss VB
(@MissVB_123) reported
@virginmedia Unfortunately I have been busy with work so unable to meet for a web chat. When will this issue be resolved please?
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♡ Melli ♡
(@__Melli__) reported
@virginmedia are an absolute nightmare to be with lately, over an hour on the phone trying to solve the WiFi problem an the tivo box problem in the bedroom and still on hold an being passed about. All I want to know is how much extra a month for another v6 box an to sort my wifi!
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𝕭𝖎𝖌Ḇ̵͛́𝖆𝖑𝖑𝖘🇮🇪
(@BigBallsSkinny) reported
@virginmedia Turn off router for an hour, same issue. Tried the small reset button. Still cutting every 15. Called virgin through the phone. They never took my name, account number, location or anything and told me it would be fixed in by yesterday. Also tried the browser based checker
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Faz
(@FazLovesTweets) reported
@virginmedia Hi. Yes i did and it advised of no problems. However when i did call and an automated message advised that there was a problem that the engineers are trying to fix. Why is it that i never get even half of my broadband speed please? I’m on M500. Thanks
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𝕭𝖎𝖌Ḇ̵͛́𝖆𝖑𝖑𝖘🇮🇪
(@BigBallsSkinny) reported
@virginmedia They said that there where multiple possible issues and that I would need to troubleshoot I explained that I did and they said I should wait 48 hours for any possible Repairs or maintenance to be done
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brandoncraw
(@brandoncraw1) reported
@virginmedia your customer service is an absolute disaster, it’s been 2 months & over 10 hours of call centres wasting my time. You told me to make changes to setup which I’ve done but now my account is ‘unserviceable’ - 2x formal complaints so far and nothing back, it’s a joke!
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Dayle McGurty
(@JustDayle41) reported
@virginmedia I'm not going to lie I have contacted you 3 times about this and have been awaiting a call back from a manger for 3 months now, I am wireless I have tried wired and I still have issues I dont know what hub it is to be honest and it's just the one standard white light