Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Newham, London, Southwark, Hackney, Waltham Forest, Ilford, Croydon, Islington, City of London, Barnet, Kingston upon Thames, Camden Town, Hampstead and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Emily Edwards
(@EmilyEd03367074) reported
from
Brentford, England
30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Richmond, England
@virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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ابراهيم | Ibrahim
(@ibz_s_b) reported
from
Ilford, England
@virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Harrie
(@HarrieSilver) reported
if you've been having issues with twitch the past few days you're most likely with Virgin Media i guess, everyone i've spoken to is having the same issue with this ISP. FIX THIS @virginmedia @TwitchSupport
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©.DIXY.©
(@420Dixy) reported
@virginmedia is it possible to go back from the V360 upgrade? Don't like it and all my recordings either don't record or the quality is poor and jumpy ... I'm on highest package available
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Sathya Ramkumar
(@sath_nq) reported
@virginmedia Can I contact you to give my account number ? SOS help needed urgently Thanks
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Nath 🏴🇬🇧
(@RSCSpecks) reported
@kaatiemxx @virginmedia How odd a few others have said that too but searched up and some others had similar issues, couldn't get them till 9.30 as their contact centre number ended up just dropping out. All seems fine now apart from the home phone but never use that anyways. Cheers though!
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Sam Herdman
(@samjenright) reported
@virginmedia Apparently, nothing could be offered to match 'new customers', so I have cancelled and signed up to another service
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✰ 𝓈𝑜𝓅𝒽𝒾𝑒 ✰
(@NekoSoph) reported
@virginmedia any ETA on the issues in EX29NG?
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Darkness Unleashed
(@Darkness_dead__) reported
Any thoughts on fixing the ongoing broadband and TV issues plaguing most of London this week @virginmedia? How can you justify a substantial price hike this April with a substandard service? 1/2
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Sean Lenton
(@SeanLenton) reported
@virginmedia are a absolute joke, gone to renew Internet and for the 250 package they want me to pay £44 a month.. I pay £47 for the 500 package right now, new customers can get the 250 package for £29 but not a renewing customer.. What a joke!
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Badmanners
(@JohnRelen1) reported
@virginmedia Sorry but I am having trouble signing into the app keeps saying they are having problems reaching their servers and try again.i have 6 times
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Lesley Carnochan
(@CarnochanLesley) reported
@virginmedia Saying 4 pm but that is not good enough when we pay for a service . Cant even use my house phone whay if i needed that . Hope you are sorting compensation for this issue . Also saying under tv bit might not be fixed till the 7th. No damger am i waiting till then camteven ring