1. Home
  2. Companies
  3. Virgin Media
  4. Stepney
Virgin Media

Virgin Media outages and service status in Stepney, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 27 outage signals in the last 24 hours around Stepney, including 27 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 19, 12:45 PM GMT+1.
  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 4% E-mail (4%)
  • 3% TV (3%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Islington, Southwark, Waltham Forest, City of London, City of Westminster, Poplar, and Newham.

CityProblem TypeReport Time
Hackney Internet 37 minutes ago
London Internet 54 minutes ago
London Wi-fi 3 hours ago
Islington Internet 3 hours ago
London Wi-fi 5 hours ago
London Internet 5 hours ago

Nearby cities with recent reports

London

184 recent signals

54 minutes ago
Hackney

23 recent signals

37 minutes ago
Southwark

9 recent signals

17 hours ago
Newham

4 recent signals

4 days ago
Islington

3 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

  • elthampalacegay
    royal 🌈 (@elthampalacegay) reported from London, England

    Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

  • LutherB40510976
    Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia Please as I have been paying for service

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

  • michaelsamuels4
    SA Punk (@michaelsamuels4) reported from Hackney, England

    @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

  • blackheathma
    Amanda Birrell (@blackheathma) reported from London, England

    @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • beccaleigh99
    Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • RogerHighfield
    Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • goonerlgh
    Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England

    @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Islington, England

    @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Irissykes14
    Iris sykes🌸 #MMJC.🇬🇧🇬🇧🇬🇧 (@Irissykes14) reported

    @Simon_Whale @virginmedia I’d never consider virgin too expensive, and can never get in touch with them.

  • Simon_Whale
    Simon Whale ™ (@Simon_Whale) reported

    @SarkySodRyan @virginmedia Nothing but , years of fighting with engineering and customer service . Most of our street abandoned them for @youfibre who so far have been great

  • EFCJM
    JON MAHER (@EFCJM) reported

    @virginmedia Why am I getting intermittent signal for over a week in my area L37 call up and get cut off no call back app says check back in 20 hours check day after you reset the check disgusting service allright taking £74 a month off me tho #disconnecting

  • treblewinners99
    laura myers (@treblewinners99) reported

    @Simon_Whale @virginmedia Cancel your card !!!

  • Si_67
    Si (@Si_67) reported

    @virginmedia Whenever I use your service checker, I get the message: "Intermittent signal in your area..." etc I go through the charade of checking the equipment (knowing it's not that) to get the stock message: "Don’t worry, we’re looking into this issue..."etc. This is all the time now.

  • __Callum28
    Callum 🪷 (@__Callum28) reported

    I cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet 👍

  • em_doapsi
    Emma (@em_doapsi) reported

    @virginmedia please fix your phone issues in the burbage area.

  • shashpatel23
    Shash (@shashpatel23) reported

    @virginmedia @virginmedia its not my equipment, its your end. If you know how important it is why does the estimated fix time keep getting later - now its after 6pm. When the working day has finished. Logged on to speak with someone and can't verify me even though im logged into my account!?!

  • TemporaryLocat1
    Temporary Location (@TemporaryLocat1) reported

    @virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?

  • TheMadBumble
    Si 🔰🏴󠁧󠁢󠁥󠁮󠁧󠁿🇾🇪🤘🏻 (@TheMadBumble) reported

    @Jenna_Jade86 It's virgin media. Ive had issues past 3 weeks and I can't conflicting messages every day. I get engineer is on site.. then a few hours later I get. Engineer is on the way with a new fix date 😳