Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Islington, London, Hackney, City of London, Southwark, Newham, Poplar, Waltham Forest, and City of Westminster.

City	Problem Type	Report Time
Islington	Wi-fi	7 minutes ago
London	Wi-fi	8 minutes ago
London	Internet	35 minutes ago
Hackney	Internet	51 minutes ago
London	Internet	2 hours ago
Hackney	Internet	2 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Mariachiara (@mariesnotcool) reported 3 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  CJ (@ZJM_331) reported 6 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Marian Martin (@marianmartinart) reported 9 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Derrick Brown (@DerrickSWB) reported 12 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Lloyd Child (@islingtonlloyd) reported 17 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 19 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Amanda Birrell (@blackheathma) reported 22 minutes ago from London, England

  @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

• 
  kevin richardson (@kevinri00714924) reported 24 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Adam Farnsworth (@farnsworth_adam) reported 24 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 25 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Rhys (@_RhysThorne) reported 34 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  Helen Reihill (@BBLn15) reported 39 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Brenda (@joybrenda) reported 43 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Helen Pinkers (@Barchetta66) reported 43 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  radz (@rtkosha) reported 46 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 48 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Mary (@SandraS80775853) reported 51 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Paul Lewis (@paulstevenlewis) reported 53 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Helen Reihill (@BBLn15) reported 53 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 60 minutes ago from London, England

  @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Wright (@ncfcandywright) reported 7 minutes ago

  @virginmedia why does my online account have a button telling me to look at my renewal offers but when I click on it I get 'customer exclusion' in the address bar and get told to call? 70ish days until my contract ends

• 
  Chris (@deburgh12345) reported 8 minutes ago

  @virginmedia @MyOwnShoes @virginmedia I have an issue with your engineer too.... How's this... appointment today to install / check and over heating box that keeps cutting out.... between 12-4pm (4 hours) my old parents called you at 5 to see what was happening cause the engineer did not show... 1/2

• 
  Caitlin (@ca100593) reported 14 minutes ago

  @virginmedia my internets not been working for days and neighbours in my area having same issue , glasgow area G76 is this issue being dealt with?

• 
  Terry Cooke 🇺🇦🇬🇧🇮🇱 (@tezcooke) reported 16 minutes ago

  @virginmedia your routers really are ****!!! I’m sat in garden, in direct line of maybe 8 metres from router and can’t get wifi signal. If only you valued quality of service !

• 
  Eamonn Hunt (@eamonnhunt) reported 17 minutes ago

  @virginmedia you need to up your game guys. Two weeks of intermittent connectivity and the best you can do is tell me that I need someone to come to my home but Ill have to pay a £25 fee if I miss the booking slot. How about I charge you £25 per day for lack of service?

• 
  paul d (@pauldewolfe) reported 20 minutes ago

  @virginmedia couid you explain how the renewal person couldn't help me cancel ? told me to ring someone else? said she was on her own no team no manager to talk to?

• 
  C (@V4RSTAPP4N) reported 23 minutes ago

  @TheRyanDyslexia @ShiinaBR need to be a customer of o2 or virgin media to get it

• 
  Heathcliff (@heathcliffom) reported 23 minutes ago

  @dkitwood virginmedia customer service is the worst . I ditched them a couple of years ago but they really made if difficult

• 
  ⚛️ 🏴‍☠️BlackFeared🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Loftusm24) reported 25 minutes ago

  @virginmedia since the six week holidays have started you're internet as been absolute ****.....

• 
  Triggerology (@TriggerologyUK) reported 25 minutes ago

  @virginmedia my Internet has been down for over 12 hours in the RG23 area. Can you at least tell us the issue?