Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Hackney, City of London, City of Westminster, Waltham Forest, Islington, Southwark, Poplar, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	48 minutes ago
London	Internet	2 hours ago
Newham	Wi-fi	3 hours ago
Hackney	TV	3 hours ago
London	Internet	3 hours ago
Hackney	Total Blackout	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Lloyd Child (@islingtonlloyd) reported 2 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Helen Pinkers (@Barchetta66) reported 5 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Mitzy (@mihaialaci) reported 11 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  royal 🌈 (@elthampalacegay) reported 17 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  #AshTag (@Ashley_Rhysss) reported 19 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Steven Kraan (@drawing_daily) reported 20 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 22 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Helen Reihill (@BBLn15) reported 28 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Rhymer Rigby (@rhymerrigby) reported 28 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 32 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Marian Martin (@marianmartinart) reported 41 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Rhys (@_RhysThorne) reported 42 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  SA Punk (@michaelsamuels4) reported 45 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Francisco Soler (Jr) (@jrseloto) reported 46 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Christine Allado (@ChristineAllado) reported 46 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 50 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Rex (@Lozraus) reported 51 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Connor Dean (@donnorcean) reported 54 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Tomasz Rykała (@tomaszrykala) reported 57 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Derrick Brown (@DerrickSWB) reported 58 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul “2 jabs” Thomas (@iscpst) reported 6 minutes ago

  @virginmedia Thank you for the update. I am not questioning the fix time as I appreciate these issues are complex. My point is the sending of an SMS message stating the issue is fixed, but then receiving a further message stating it is still being worked on.

• 
  Daniel Casey (@DanielCasey7) reported 6 minutes ago

  @virginmedia @JamieGBarry @virginmedia we shouldn't have to move through three call centre departments, 20 requests to cancel the contract only to be hard sold a more expensive contract, eventually the cancellation request is accepted, then the retentions dept can actually offer a fair deal.

• 
  tim.. (@timmorr17294439) reported 10 minutes ago

  @virginmedia @JamieGBarry thats correct mine actually went down. bloody miracles ..

• 
  Julie Smith (@juliesmith75) reported 11 minutes ago

  @PeteUK7 @virginmedia After my dad died we contacted sky to cancel his TV package. They suggested he could ‘gift’ it to a family member instead of cancelling. But as there was no mention of this in his final will and testament we declined .

• 
  Heppo (@neilheppen) reported 12 minutes ago

  @virginmedia @rafthemaster Your best renewal price for existing customers fluctuates almost daily - ours between £78 and £98. Just within the space of days. And give notice to cancel, follow it through and you get an even better offer. The way you treat existing customers is scandalous .

• 
  Vicky Leigh (@vickiferris) reported 14 minutes ago

  @virginmedia "I can open a new complaint". No please resolve the first complaint. This is actually painful at this time. Why does some agent say one thing and then another one say another

• 
  stand together (@ARSENAL18COYG) reported 14 minutes ago

  @ghotographyuk @virginmedia I’ve been experiencing the very same thing run the test says looks fine, run test oh looks there’s a problem come back in 24 hours 🙄 it’s been the same for a good week now

• 
  Suz (@scoobiesue82) reported 18 minutes ago

  @JSSHERIFF1933 @virginmedia I have done this and got exactly the same outcome. I’ve unplugged the box and it’s still an issue

• 
  Salmongymnast (@Danny_f1_fan) reported 19 minutes ago

  @virginmedia @bobe_brodie Please check south Devon Torquay. Tq2 5nu. As down yet again. Was down couple weeks ago for 3 days !!!

• 
  DerekL0576 (@fig2k4) reported 19 minutes ago

  @JamieGBarry @virginmedia Or put a new contract in your partner's name and cancel yours. Done that before, they don't care.