Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Mitcham, City of Westminster, London, Wembley, Southwark, City of London, Stepney, Hackney, Hammersmith, Bromley, Croydon, Dagenham, Beckenham, Chigwell and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Swanley |
TV | |
| Mitcham |
TV | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| Wembley |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Wasim Akram
(@ZoSo365) reported
from
Barnet, England
@virginmedia - I have a replacement router however when it is unable to connect to your network. Its is not getting a public ip and the 'Network Access' status is blocked as opposed to Allowed. I need to speak to someone from the technical dept to get this allowed.
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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Morris the Cat.
(@contact400) reported
from
Romford, England
@virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky
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Merrell-Ann Bradnock
(@trousseaudiary) reported
from
Romford, England
@virginmedia is the internet down in the RM3 area?
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots
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Gerasimos Klaoudatos
(@Makis39277470) reported
from
Richmond, England
Thank you @virginmedia for the worst service ever. We have been suffering from no broadband all day today while our work depends on this. It has been horrible for many days now. You do not answer phones or messages through your app. Is this what your customers deserve???
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia once again broadband down. Working from home, when will it be up and running again?
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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Tony Wiseman
(@tonywiseman1976) reported
from
Romford, England
@virginmedia Do you intend to issue my refund or penny pinch?
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia answer your damn phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Llywelyn Lloyd
(@LlywelynLloyd) reported
@virginmedia I have. To be clear…my package was sold as having 3 mesh pods as standard. I have terrible wifi in parts of house. How do I resolve this.
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Sabi
(@PeachSabi) reported
@virginmedia My internet has been down the whole day. It's not like today was a once in a lifetime broadcast of the monarch's funeral.
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frank reihill
(@Watcherman99) reported
@virginmedia Hello, I've had some post at my home address, from Virgin Media, for a customer who does not live at my address. I would like to email you a picture of the letter so you can investigate it you. Do you have an email address I can use?
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scott lannen
(@lannen24) reported
@virginmedia my Internet is down no restart or reset worked. Can't get through on phone and in a chat support window but seems no one is answering and the auto tests are doing nothing says everything is good
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hoopsbhoy69 ☘️🇮🇪
(@Delbhoy691) reported
@virginmedia Why is my virgin phone,got no signal today.
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Tony
(@redsabre69) reported
@virginmedia @virginhelp STILL NO WIFI its been off since 10pm last night AND STILL NO REPLY OR HELP WHATSOEVER
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SpecialFungus
(@SammyV6S) reported
@virginmedia Regardless of the app, and the web, and WhatsApp, why is your fault line closed when your voice guide and WhatsApp message says it is open to report faults? I’m reporting a fault. Who is going to fix it and when? Your website still doesn’t know there is a fault in my area.
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J Rodriguez
(@RodriguezMayn) reported
@virginmedia engineer came to fix our internet. He said it's fixed. And it's not?
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SK
(@SJK30) reported
@stvplayeruk why does your player struggle to play a single episode? I can play anything on Disney, Netflix and prime for hours but one episode of a TV prog and it stops every 5mins with a network error? Fire stick or Virgin Media
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HantsRP
(@Richard27700612) reported
@virginmedia - no service at all since last night. Wanted to watch the funeral & needed to work this afternoon. Completely unacceptable - when will it be back up & who can I discuss compensation with (don’t want a generic link). BH23 postcode