Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Ilford, Hammersmith, Newham, Hackney, Dagenham, Romford, Woodford Green, Bromley, City of London, Southwark, Harringay, Epsom and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Wi-fi | |
| Ilford |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia Yes, have checked service status - no issues. Done factory resets on our router to no avail. Our broadband has been dropping out every 10-15 minutes for the past week making it impossible to work from home.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia Nope, this is a problem being experienced by everyone in the neighbourhood at the moment. @virginmedia has monopoly here & it's really not ideal when we are in Tier 3 working from home. #help #virginmediadownagain
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia No known faults in the area, which means nothing since I don't have any connection at all. Would love to know two things: 1) when you'll fix this problem? 2) are we getting any compensation since we are using our 4g to get our work done?
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia looks like I'll never have internet again. No connection since this morning!
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Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia sort your customer service out, called up twice to sort a broadband issue, stuck on hold for an hour only to be hung up on both times.
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Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia Any chance of a follow up on this? Our internet is consistently dropping out meaning we are unable to work. There are no service issues in our area yet this issue is continuing.
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Jamie Obertelli
(@Jamie_Obertelli) reported
from
Enfield Lock, England
@virginmedia any update on the internet outage in Enfield? When I call up I get a recorded message but no info. I've missed vital work meetings today.
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Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia so not only have we had no service for 9 months - you now want to charge extra as we are cancelling now. Seriously the worst service on record. 5 hours to answer call as well.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
Been having issues with virgin broadband in br5 orpington area. Any one else having a bad service. Its gone down completely for me now @virginmedia
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia never did I think that in 2020, I'd be home struggling with terrible broadband. Its been more than 24 hours now! #virginmediadown
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Storey 💙
(@JulieStorey1) reported
@virginmedia No problem. Hopefully O2 will cancel the contract I was mis-sold by your agent and apart from a whole load of hassle no harm done. Virgin and O2 need to sort this out though, I’m not even sure how it can be allowed.
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oisin
(@OisnMcLaughlin1) reported
@virginmedia i feel bad there is no problem
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Louise
(@ljbis) reported
@virginmedia This doesn't excuse why his emergency line isnt working either!
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Harry Sheasby
(@harrysheasby) reported
@hayleydianacann @virginmedia @virgyinmedia The worst.
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Timothy Murphy #FBPE
(@tjwmurphy) reported
@virginmedia And that fix will be to remove the wording rather than selling the product to everyone!
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Julie Storey 💙
(@JulieStorey1) reported
@virginmedia Yes no problem how do I do that?
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Thickey
(@thickey) reported
@Binky_2301 @virginmedia @02 Shame my wifi isn’t fast enough for everything to benefit from it. But that’s a fairly simple fix!
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maggie.todd@live.co.
(@maggietodd10) reported
@virginmedia I can’t do Webb chats. I would like to speak to a real person who speaks good English. I would also like an engineer to actually come here and sort out the problem please.
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caro2000
(@caro200010) reported
@virginmedia We spoke to them for days and they don’t do anything yet we are still paying for a service we don’t get!! Appealing really
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Hayley Cann ♓️
(@hayleydianacann) reported
@harrysheasby @virginmedia @virgyinmedia They are the worst! We were only with them for 2 months and had to call so many times and stay on the phone for 2hrs+ each time to speak to a real person