Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of London, City of Westminster, Waltham Forest, Islington, Newham, Southwark, Poplar, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	19 minutes ago
Hackney	Internet	27 minutes ago
City of London	Internet	2 hours ago
Hackney	E-mail	2 hours ago
London	Internet	3 hours ago
London	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Rhymer Rigby (@rhymerrigby) reported 6 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 7 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Michael James Weaver (@Weaverfooty14) reported 7 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Sam Batty (@sam_batty) reported 8 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Tomasz Rykała (@tomaszrykala) reported 10 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Derrick Brown (@DerrickSWB) reported 11 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 15 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Helen Reihill (@BBLn15) reported 33 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Sam Batty (@sam_batty) reported 38 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Helen Reihill (@BBLn15) reported 41 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 41 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 42 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 43 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 49 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Luther Blissett (@LutherB40510976) reported 52 minutes ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

• 
  Vegan join the PCS Union (@Veganforever67) reported 54 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Paul Lewis (@paulstevenlewis) reported 55 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Steven Kraan (@drawing_daily) reported 55 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Roger Highfield (@RogerHighfield) reported 58 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Declan Higgins ☘ (@declan1968) reported 59 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrew willett (@willywillett) reported 4 minutes ago

  @MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡

• 
  Iraq Lobster 🦞 (@TamieOfficial) reported 5 minutes ago

  @virginmedia Yes obviously I have. So ridiculous. You even have the cheek to text that the services have been restored when they haven’t. Can’t work & can’t use o2 either because reception is non existent especially since you merged your terrible services.

• 
  𝕄𝕒𝕣𝕚𝕒 𝕃𝕖𝕨𝕚𝕤 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_mclewis) reported 9 minutes ago

  @virginmedia Can you please issue an update on your interrupted services (TV and broadband) in the SA6 area please. They have been down since yesterday and the ETA is 1am tomorrow!!! It's half term and no update has been given to anyone!

• 
  Louise Boxall (@Louiseboxall) reported 10 minutes ago

  @virginmedia Any idea when?? It’s been over a week and there was an outage recently which they “fixed” but the virgin hasn’t worked since this!! M43 area.

• 
  Rachael Cassidy (@RachaelCassidy3) reported 12 minutes ago

  @virginmedia been trying to talk to someone after our TV. Internet and phone has gone off about an hour ago !!! Can someone help !

• 
  Ben Grant (@MrBenGrant) reported 17 minutes ago

  @willywillett @virginmedia Had a similar issue with an engineer, they booked an appointment for 4-7pm on a Saturday and it turned out they engineers stop at 5. So the engineer wasn’t able to get to me. They came a few days later and said they would never come after 5 on a Saturday

• 
  Troy Pemberton (@tpembe1) reported 23 minutes ago

  @virginmedia intermittent signal in KT20 area for sometime now. I have tried to call your customer service (aka avoidance) team and as usual - nobody picks up!

• 
  Neilio 🇬🇧 (@neilstitfer) reported 27 minutes ago

  Further update. @virginmedia have closed my complaint about how they have handled this, despite the complaint being still ongoing and the false charge still applied to the account. I honestly couldn't work for a company that actively hates it's customers and wants them to suffer

• 
  Shaun (@shauny67) reported 31 minutes ago

  @virginmedia Nothing I am a network engineer so I understand networks & often comment to help others

• 
  Chris Richards (@rocky_115) reported 35 minutes ago

  @virginmedia so any news on a broadband fix for SA1? Approaching 9 hours now of no internet or tv