Virgin Media outages and service status in Stepney, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Stepney, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 8, 4:50 PM GMT+1.
- Internet (69%)
- Wi-fi (19%)
- Total Blackout (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, London, Dagenham, City of Westminster, Ilford, Wembley, Poplar, Croydon, Barnet, Hammersmith, Southwark, Newham, Wandsworth, and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Wi-fi | 19 minutes ago |
|
Hackney
|
Internet | 52 minutes ago |
|
London
|
Internet | 2 hours ago |
|
London
|
Total Blackout | 2 hours ago |
|
Dagenham
|
7 hours ago | |
|
London
|
Internet | 8 hours ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Steven Kraan 🐀 (@drawing_daily) reported from Islington, England@virginmedia internet down second day in a row, when will it work again?
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Tinders (@safctinders) reported from Worcester Park, England@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
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Lewis Allen ⚒ (@_Lewis_A) reported from London, England@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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DJ MRT (@DJMRT) reported from Sutton, EnglandIt would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
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Brenda (@joybrenda) reported from London, England@DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.
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Alex (@ameehan71) reported from Bromley, England@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
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Lewis Allen ⚒ (@_Lewis_A) reported from London, EnglandSo @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
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Brenda (@joybrenda) reported from London, England@skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia
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Jacob Smith (@JacobWSmith10) reported from Camden, England@virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, England@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tim little (@timlittlecom) reportedDear @virginmedia having called three times, kept on hold for over an hour and then mysteriously cut off each time while I was trying to cancel my contract because you don’t have services at my new address, I’m starting to think this is an actual policy of yours. #shocking
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Rugby Web Design (@rugbywebdesign) reported@virginmedia Trying to speak to someone! I'm not a customer, so can't get through the automation on the phone, and your online chatbot is sending me round in circles - Whatever happened to real people?
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Andy Fox (@_ACFox) reported@virginmedia A further conversation indicated again that the automatic compensation has been incorrectly applied. We would not have got off the phone without a satisfactory resolution in the first instance, and only got off the phone when your representative advised that we could get 2/?
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The Coffee Lab (@The_Coffee_Lab) reported@virginmedia why is it whenever I actually need to speak to customer services I end up ranting on Twitter before someone listens? Can you get someone to contact me PLEASE!?
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Phil Bradish (@BradOwl) reported@OnlineracingTs @virginmedia That's daylight robbery, I would just move without telling em and cancel direct debit.
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Dawn Benson (@dawnbensonart) reported@virginmedia It does not work, your 'teams' pass buck, do not care. Everyone sick to death of your refusal to resolve issues. A system that worked now does not so according to your team I now have to buy or rent mesh pods, not nec before! sounds like a plan to make more ££££. contact me
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Sirus (@SyrusThaVyrus) reported@virginmedia and that she had the email in front of her on her screen. As I missed the deadline to apply for the credit, I couldn't be offered it now. That in itself seemed harsh. She filed a complaint on my behalf too, I was told someone would look into it and call me back. Checked my email
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Andy Fox (@_ACFox) reported@virginmedia We were told otherwise regarding compensation, by the representative who opened the complaint for us. We checked a number of times that this was the case before incurring any consequential costs, and it was confirmed that compensation would cover these. 1/2
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Chloe Johnston (@ce_johnston) reported@virginmedia can you arrange a call back? I’ve been on hold forever trying to cancel my contract. If there was another way I’d do it, but surprise surprise - VM says the only way to cancel is to call! Ridiculous when wait times are this high.
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Sirus (@SyrusThaVyrus) reported@virginmedia Sorry for getting back late. In hindsight, it's a good thing I did - its now gone from one complaint to multiple. Genuinely shocked at the service I have received. I'll try and explain in chronological order the horrible few days of 'customer service' I have had...