Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, Hackney, Poplar, Islington, Newham, City of Westminster, Waltham Forest, Tower Hamlets, and Stratford.

City	Problem Type	Report Time
London	Wi-fi	12 minutes ago
London	Internet	20 minutes ago
Southwark	Internet	22 minutes ago
London	Internet	53 minutes ago
London	Internet	2 hours ago
London	Wi-fi	2 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 2 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Rebecca Gould (@beccaleigh99) reported 12 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Michael James Weaver (@Weaverfooty14) reported 14 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Mark Armstrong (@markatpt) reported 14 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 15 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Melanie Hart (@MelanieHart72) reported 20 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Lloyd Child (@islingtonlloyd) reported 23 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  #AshTag (@Ashley_Rhysss) reported 29 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  royal 🌈 (@elthampalacegay) reported 30 minutes ago from London, England

  @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

• 
  Roger Highfield (@RogerHighfield) reported 31 minutes ago from London, England

  @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

• 
  Brenda (@joybrenda) reported 34 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  Sam Batty (@sam_batty) reported 34 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 38 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 41 minutes ago from London, England

  @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 45 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 47 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Liam Smith (@Liamsmith260493) reported 47 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Francisco Soler (Jr) (@jrseloto) reported 52 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 54 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Lloyd Child (@islingtonlloyd) reported 60 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stewart Hawtin (@HawtinStewart) reported 3 minutes ago

  @virginmedia I’ve DM 2 hours ago. Nothing. I’ve rung your number. Waited 30 minutes. And then again. Nothing. What kind of service is this? How do you speak to a human?

• 
  dragons are cool (@motherpeacher) reported 4 minutes ago

  @virginmedia why is ur customer service so bad, I've been on the line for an hour and nobody bothers to answer, typical really, u take our money and provide terrible service!!!

• 
  Patrick McNamara (@PaddyMc_06) reported 5 minutes ago

  @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!

• 
  Gary T (@Gaztaz1) reported 7 minutes ago

  @virginmedia just to let you know your customer support is crap, 14 days I will be without broadband, caused by some other company digging the road up. The phone calls and emails to get a date has been a joke, then they didnt turn up. Absolute shower of shite

• 
  Ruth Payne (@ruthmpayne) reported 9 minutes ago

  @TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!

• 
  Paul Parkin (@kingoftheshed) reported 9 minutes ago

  @virginmedia This is pathetic now, the signal drops out every half hour. Not really sure what I’m paying for now.

• 
  your views explained (@theorangecrunch) reported 10 minutes ago

  @TonightVMTV Genuine question here. Who is paying Shane's wages. Virgin media or the government. He is there to be impartial but he can't even hide his true thoughts. Very very poor from Shane

• 
  Leighton J Holden (@LJHolden1986) reported 12 minutes ago

  @virginmedia I need some help. I have had an O2 SIM card tagged onto my WiFi account. I never wanted this but I was told that I could just throw this away and not use it. I am now being charged £7.50 per month for absolutely nothing. Can you please advise on how I deal with this?

• 
  Daniel Dufton (@dandufton) reported 13 minutes ago

  @virginmedia My VM account has been locked out 'for security reasons' for over three weeks. I called the number given and was told it has been escalated to the techteam. Now three weeks on and I've heard nothing. Trying to chase on the phone but been on hold 25 mins. Help!

• 
  salmo (@Gary1165) reported 13 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations