Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Poplar, Newham, City of Westminster, City of London, Waltham Forest, and Islington.

City	Problem Type	Report Time
London	Internet	7 minutes ago
Southwark	Total Blackout	2 hours ago
London	Internet	2 hours ago
London	Internet	2 hours ago
London	Internet	5 hours ago
London	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 34 seconds ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 5 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported 5 minutes ago from London, England

  @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

• 
  Jason Starman QBE 💙 (@starmanuk) reported 5 minutes ago from London, England

  @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

• 
  Swami (@swami102) reported 8 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Brenda (@joybrenda) reported 10 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Helen Reihill (@BBLn15) reported 17 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Khaled Miah (@Khaled_Miah1) reported 17 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 19 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Mitzy (@mihaialaci) reported 23 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Mustakim. (@Mustxkim) reported 29 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  Helen Reihill (@BBLn15) reported 31 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  kevin richardson (@kevinri00714924) reported 32 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  Roger Highfield (@RogerHighfield) reported 35 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Francisco Soler (Jr) (@jrseloto) reported 39 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 40 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Lloyd Child (@islingtonlloyd) reported 43 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Liam Smith (@Liamsmith260493) reported 51 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Helen Reihill (@BBLn15) reported 53 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  kevin richardson (@kevinri00714924) reported 55 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Miller (@PeteinExeter) reported 7 minutes ago

  @virginmedia 2nd outage in a week in Ztge EX1 area. You are definitely the worse company in the world. Cannot wait till I can cancel my direct debit and new use you again

• 
  Colin (@Colinmc7t) reported 8 minutes ago

  @virginmedia Yeah yeah yeah absolutely useless service

• 
  GW (@GGWilliams72) reported 10 minutes ago

  @virginmedia @MrWVaughan I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Truthwillsetyoufree (@Truthwills26171) reported 16 minutes ago

  @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

• 
  Mark vix (@Vikk3rs146) reported 16 minutes ago

  @virginmedia @JDFantasyPop Guess what it’ll keep going down ,you get no compensation..I left after 25 years this year .

• 
  Max Pallas (@SuddenLife) reported 17 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 18 minutes ago

  @CheekyVic @virginmedia That's why I left years ago, awful customer service, awful products.

• 
  Lightbody 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lightbody) reported 18 minutes ago

  @virginmedia please please please can you replace my ancient 11 year old Hub 3. It doesn't play nice with my modern Nest WiFi Pro mesh system. It wasn't very good when it was new! Customer services won't help because it's not actually broken!

• 
  paul atkins (@1Atkins) reported 21 minutes ago

  Hi there my Internet has gone down @virginmedia

• 
  Jim Doran (@jai_dee) reported 23 minutes ago

  @virginmedia This is also happening on the website! It's not just an app issue.