Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Islington, Southwark, City of London, City of Westminster, Hackney, Waltham Forest, Newham, Tower Hamlets, and Stratford.

City	Problem Type	Report Time
London	Wi-fi	36 minutes ago
London	Total Blackout	2 hours ago
London	Internet	3 hours ago
Poplar	Internet	4 hours ago
London	Internet	5 hours ago
London	Wi-fi	6 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Richard Gendal Brown (@gendal) reported 6 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Helen Reihill (@BBLn15) reported 8 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Vegan join the PCS Union (@Veganforever67) reported 10 minutes ago from London, England

  @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

• 
  Helen Reihill (@BBLn15) reported 14 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Derrick Brown (@DerrickSWB) reported 14 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 15 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 17 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 23 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Lucy Hunte (@HunteLucy) reported 27 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 30 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported 33 minutes ago from London, England

  @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

• 
  SallyH (@sallyhhk) reported 36 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Derrick Brown (@DerrickSWB) reported 41 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Helen Reihill (@BBLn15) reported 46 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 47 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 48 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  Brenda (@joybrenda) reported 48 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  Liam Smith (@Liamsmith260493) reported 54 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Rebecca Gould (@beccaleigh99) reported 54 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Brenda (@joybrenda) reported 59 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MW 🏳️‍🌈 #gay #florist #lovetocook (@markbwwelford) reported 2 minutes ago

  @virginmedia Your service has been erratic to say the least over the last few weeks and it's down again. Postcode is W12 in London. Really not good enough.

• 
  John Mercer (@Merse2506) reported 4 minutes ago

  @virginmedia Hi I have been a VM customer for many years and have complained about my box s8nce you switched to a WiFi version. I get "buffering" and channel failed messages constantly. This happens and a low bandwidth message appears with tbe graphic even when the channel is still working.

• 
  Donna Tudor (@donna2904) reported 7 minutes ago

  @virginmedia can you help please. I have no landline dial tone.

• 
  Alan Green (@MrAlanGreen) reported 8 minutes ago

  Anyone else having multiple outages with @virginmedia fibre broadband L? Started last Friday, back up the weekend and down again today?

• 
  Karen Cheney (@loubylou60) reported 16 minutes ago

  @virginmedia your customer service is abysmal- sort it out

• 
  AdamB® (@OfficialAdamB) reported 17 minutes ago

  @mobily_uk @virginmedia It's for this Amazing service u get that's never changed since you first joined just 1 massive scam. F*****g joke of a company and everyone needs to start looking else we're especially Internet wise there is far better and cheaper and most probably fix price.

• 
  Sue W (@PrincessSuzy1) reported 19 minutes ago

  @virginmedia hi, can you tell me who to contact to resolve an issue logging into VirginTvGo app please? Despite following the correct “forget password” process keep getting an error message saying can’t sign in with a sub account but we’re using the main account!?

• 
  Jack Gilpin (@jackgilpo) reported 21 minutes ago

  @virginmedia I’ve been doing that every day for over a week, you need to fix the problem it happens the same time every day

• 
  mec337 (@mec337) reported 22 minutes ago

  @virginmedia been on the phone for 20 minutes listening to easy jazz (nice) enough already. Tried using myvm can’t even sign in as my blueyonder email does not work thanks again virgin!!

• 
  Daniel Goble (@danielgoble) reported 24 minutes ago

  @mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.