Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Islington, Newham, City of London, City of Westminster, Waltham Forest, and Poplar.

City	Problem Type	Report Time
London	Total Blackout	7 hours ago
London	Total Blackout	8 hours ago
London	Total Blackout	9 hours ago
London	Internet	11 hours ago
London	Internet	11 hours ago
London	Phone	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 3 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Lloyd Child (@islingtonlloyd) reported 3 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Steven Kraan (@drawing_daily) reported 5 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 5 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  CJ (@ZJM_331) reported 7 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 8 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 11 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Shah 🦅 (@shah4569) reported 12 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Zahida (@zkhussain) reported 15 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 15 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Francisco Soler (Jr) (@jrseloto) reported 24 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 26 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Mary (@SandraS80775853) reported 28 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 37 minutes ago from London, England

  Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 39 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Christine Allado (@ChristineAllado) reported 40 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  kevin richardson (@kevinri00714924) reported 48 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 50 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 50 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Vegan join the PCS Union (@Veganforever67) reported 58 minutes ago from London, England

  @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bhavin (@Bhavinmaru2020) reported 5 minutes ago

  @virginmedia There is no resolution time given, so that’s why i am escalating. If this continues I will want to what procedure make formal complaint and get issue fixed.

• 
  Rachel (@_xr4ch3l) reported 8 minutes ago

  @virginmedia complaints dept, how does this even work? I raised a complaint about my house move/disconnection and you've closed it as 'resolved to my satisfaction' - despite zero response from you. Impressive. Didn't even have to lift a finger!

• 
  Lyn Prodger (she/her) (@Prodgey) reported 8 minutes ago

  @virginmedia Also now called the 0800 outage line you gave me which says there is no problem in the area

• 
  Dan Stevens (@DanStev14730264) reported 14 minutes ago

  @virginmedia What a joke I will not be waiting 10 days for your service to come back on, thanks for ruining the world cup for us all. I want compensation for this it's outrageous

• 
  MeddazzaDuranie (@duranie1000) reported 19 minutes ago

  @virginmedia That is not good enough. I need my service back today. Someone at the property WFH and has not been able to work for a week

• 
  mark teasel💙💙💙 (@Mteasel67) reported 21 minutes ago

  @virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?

• 
  safcpete 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@safcpete67) reported 22 minutes ago

  @y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.

• 
  maggie manders (@ukimag) reported 32 minutes ago

  @PGreenwoodCBFM @virginmedia @Virgin Me too 😡been on phone for over an hour passed to 4 different agents who tried but were unaware of it being a national issue. Waiting for a call back. Thanks for post - good to know it is not just me.

• 
  Troy Pemberton (@tpembe1) reported 34 minutes ago

  @virginmedia Just rang customer service and now been promised a date of 8th of July at 3pm. Like I said previously the date keeps moving.

• 
  Penny Maltby (@penpen1) reported 35 minutes ago

  @virginmedia why is your WiFi down in the ex8 area?