Virgin Media outages and service status in Stepney, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 38 outage signals in the last 24 hours around Stepney, including 38 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 24, 8:40 PM GMT+1.
- Internet (66%)
- Wi-fi (18%)
- Total Blackout (8%)
- TV (4%)
- E-mail (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, City of London, London, Hackney, Southwark, Newham, Waltham Forest, Poplar, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Islington
|
Internet | 2 minutes ago |
|
Southwark
|
Internet | 8 minutes ago |
|
City of Westminster
|
TV | 23 minutes ago |
|
City of London
|
Internet | 36 minutes ago |
|
London
|
Wi-fi | 40 minutes ago |
|
London
|
1 hour ago |
Nearby cities with recent reports
131 recent signals
28 recent signals
11 recent signals
8 recent signals
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Mr Lee Daniel (@MisterLeeDaniel) reported from London, EnglandPlease could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Mr Lee Daniel (@MisterLeeDaniel) reported from London, England@virginmedia Stop calling me then hanging up. That’s rude.
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SA Punk (@michaelsamuels4) reported from Hackney, England@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Lewis Allen ⚒ (@_Lewis_A) reported from London, EnglandSo @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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Shah 🦅 (@shah4569) reported from London, England@virginmedia All these problems. But still fleecing money from us.
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Mustakim. (@Mustxkim) reported from London, EnglandVirgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Amanda Birrell (@blackheathma) reported from London, England@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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SallyH (@sallyhhk) reported from Islington, England@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Laura Jenkins (@LauraJks2015) reported@virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.
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JS (@SweeneyJoanne) reported@virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!
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Arron Clinkscales (@Clinkyboy67) reported@virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia
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G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad
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Charlotte 🦄🧚♀️ (@char_bone) reported@DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.
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glam2506 (@glam1961) reported@virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.
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EA (@eanne30) reported@virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼
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Duncan P⭐️⭐️ (@duncanpemberton) reported@virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan
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Robert de Bruin (@RdeB1973) reported@virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported@O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.