Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, City of London, Waltham Forest, Newham, Hackney, Poplar, Islington, and Tower Hamlets.

City	Problem Type	Report Time
London	Total Blackout	3 hours ago
London	Wi-fi	3 hours ago
London	Internet	3 hours ago
London	Wi-fi	4 hours ago
London	Internet	4 hours ago
London	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Mary (@SandraS80775853) reported 2 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Helen Reihill (@BBLn15) reported 14 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 16 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Derrick Brown (@DerrickSWB) reported 16 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Liam Smith (@Liamsmith260493) reported 17 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Matrim Red Hand (@tripodmatt) reported 17 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 20 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Vincenzo Rampulla (@vmrampulla) reported 22 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Mark Armstrong (@markatpt) reported 24 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Marian Martin (@marianmartinart) reported 24 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Marian Martin (@marianmartinart) reported 27 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 28 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Steven Kraan (@drawing_daily) reported 29 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Shah 🦅 (@shah4569) reported 30 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Christine Allado (@ChristineAllado) reported 33 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  Declan Higgins ☘ (@declan1968) reported 34 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Khaled Miah (@Khaled_Miah1) reported 36 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Andee Byford (@BobCratchitt) reported 42 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  SA Punk (@michaelsamuels4) reported 46 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 49 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tillymint67 (@evon67) reported 6 minutes ago

  @virginmedia my media box is not showing the app icons. Is the a problem in WA7 uk area 20

• 
  AKW (@EdenPrime88) reported 8 minutes ago

  @virginmedia could you please reply to a complaint submitted for account 141321301 Area 02. The situation has gotten absolutely ridiculous

• 
  Eden Gem (@edengem) reported 9 minutes ago

  @virginmedia Help Please! Just been given incorrect advice from 4xoverseas tech support. Initial issue was an error code & “black listed IP server” that stopped desktop emails from working. Any advice as advice now cancelled iPhone email. TIA

• 
  Carol-Ann Sihra (@Csihra) reported 15 minutes ago

  @virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service

• 
  Pete Bradbury (@PeteBradders) reported 16 minutes ago

  @virginmedia I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  Frank 🇬🇧 💎 (@PureSesh48) reported 18 minutes ago

  @grok how many times have I reported. Virgin media being down on this account?

• 
  NJS (@NJS0580) reported 18 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  bob cain (@bobcainffc1971) reported 18 minutes ago

  Very angry this morning after receiving a call allegedly from @virginmedia threatening to switch off my cable TV. Assuming it is a scam but if not it is a disgrace which @Ofcom should stop. Had my current TIVO box for 9 years and been a cable customer for 30 years.@danfrancis02

• 
  john o shea (@osheaj77) reported 19 minutes ago

  @VMSportIE Bye bye virgin media , time for me to go down a different road

• 
  Chris (@Brutha_bear74) reported 19 minutes ago

  @virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you