Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Newham, Southwark, City of Westminster, Islington, City of London, Waltham Forest, and Poplar.

City	Problem Type	Report Time
London	E-mail	22 minutes ago
Hackney	Wi-fi	1 hour ago
London	Internet	3 hours ago
London	Internet	4 hours ago
London	Internet	9 hours ago
London	Total Blackout	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Declan Higgins ☘ (@declan1968) reported 5 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Swami (@swami102) reported 7 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Nathan Talbot (@nathantalbot) reported 9 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Marian Martin (@marianmartinart) reported 14 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  kevin richardson (@kevinri00714924) reported 15 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Lucy Hunte (@HunteLucy) reported 20 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Connor Dean (@donnorcean) reported 22 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Helen Pinkers (@Barchetta66) reported 25 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Helen Reihill (@BBLn15) reported 28 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  mark (@PieFaceMark) reported 30 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Shah 🦅 (@shah4569) reported 35 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  CJ (@ZJM_331) reported 40 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 46 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Mary (@SandraS80775853) reported 46 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 46 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 53 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Sam Batty (@sam_batty) reported 55 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 56 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Adam Farnsworth (@farnsworth_adam) reported 56 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Matrim Red Hand (@tripodmatt) reported 57 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kendall 💀 (@NightAtKendalls) reported 9 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal

• 
  Rob (@robiand) reported 13 minutes ago

  @virginmedia TV and Broadband broken for over a week after your engineers damaged the cable to my house whilst installing a new customer. Repair should have been Saturday, was cancelled and rescheduled for yesterday, cancelled! and now cancelled again today. I’m moving to @skytv

• 
  Justin (@juza_23) reported 16 minutes ago

  Basically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.

• 
  Mike B (@BonesE78) reported 17 minutes ago

  @virginmedia SERIOUSLY SORT YOUR ******* INTERNET OUT!!!! I need to talk about my contract ASAP,sick of this **** service!!!

• 
  Keeley 🌻 (@Keeleyeveline_) reported 17 minutes ago

  Is anyone elses @virginmedia broadband down? #virginmedia

• 
  Albert Eee (@PtieaPmnepwhwj) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Richard Geraint Evans (@RGE_Art) reported 18 minutes ago

  @JFab208 @virginmedia I hope you don't have to endure the hell that is modern day corporate customer services ...

• 
  Cookie (@chrissincl29564) reported 18 minutes ago

  @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!

• 
  Jess Stocks (@jrstocks89) reported 20 minutes ago

  @virginmedia still no response. I’m paying a lot of money to access Sky Sports red button on my TV but still another 8 days to apparently fix it All the sport I want to watch is again on the red button this weekend

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 21 minutes ago

  Virgin media absolutely terrible