Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of London, Waltham Forest, Southwark, Newham, City of Westminster, Poplar, Islington, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	40 minutes ago
London	Wi-fi	42 minutes ago
London	Internet	1 hour ago
London	TV	2 hours ago
Hackney	Wi-fi	2 hours ago
London	TV	2 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 7 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Christine Allado (@ChristineAllado) reported 8 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 11 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Lloyd Child (@islingtonlloyd) reported 15 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 20 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 24 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 27 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Adam Farnsworth (@farnsworth_adam) reported 33 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Amanda Birrell (@blackheathma) reported 33 minutes ago from London, England

  @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

• 
  SA Punk (@michaelsamuels4) reported 42 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Helen Reihill (@BBLn15) reported 43 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 43 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  seiferxin (@seiferxin1) reported 44 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

• 
  Steven Kraan (@drawing_daily) reported 45 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 48 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Andee Byford (@BobCratchitt) reported 49 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  royal 🌈 (@elthampalacegay) reported 50 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Melanie Hart (@MelanieHart72) reported 54 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Khaled Miah (@Khaled_Miah1) reported 55 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Shah 🦅 (@shah4569) reported 1 hour ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaz Gee (@gazaboy79) reported 5 minutes ago

  @virginmedia waiting over a hour on your phone line to tell you that my TV isn’t working is not good customer service. Please sort it out

• 
  CliveR (@CliveR39) reported 5 minutes ago

  @virginmedia SHAMBLES yet again!!! TV and broadband problem this time- went to sign in to My Virgin Media 'Sorry Can't Find You Account'!! Only been with you 15 years.

• 
  Carl Cavell (@Blue_Cav) reported 13 minutes ago

  @virginmedia Morinette damn auto correct

• 
  Julie Backstreet (@BSBJULIE78) reported 14 minutes ago

  @virginmedia Trouble in the PO1 area, too. Lots of distorted channels and unable to change channels x

• 
  RPR (@Jimmusic801) reported 14 minutes ago

  @virginmedia @5IMON_ Very poor service overall from @virginmedia Problem with my account as I believe I’m being overcharged… £119 for a deteriorating service…

• 
  McDonald (@McAbc1977) reported 15 minutes ago

  @MadeleineEbbs57 @MalachySteenson Virgin media are literally paid taxpayer money to be sympathetic to the official line on this and many other issues.

• 
  Will.i.am.not (@Roberto_Gadgio) reported 16 minutes ago

  Anyone else having issues with Virgin Media TV and Broadband today (pixelated screen and intermittent sound)? Online news outlats reporting thousands in the UK affected.

• 
  tell me more 😊 (@Debcoolnan) reported 20 minutes ago

  @virginmedia @PractiPurple Mine too, since 11am today!! I can’t even check service status as ‘can not find your account’ 😳 still waiting for the email to verify 45 minutes!!!! Sort it out @virginmedia it’s ridiculous 😡😡

• 
  Leeds💛For💙Life💛 (@Leedsforeversos) reported 25 minutes ago

  @swanseasucks @virginmedia Ours is the same hope virgin media making this issue right

• 
  Dave Dutton: The Thirty Bob Kid (@DaveDuttonUK) reported 26 minutes ago

  @virginmedia If you could have let us know sooner I wouldn't have spent over an hour pissing about checking leads and rebooting the box! You should change your name to System Of A Down.