Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Hackney, Poplar, City of London, City of Westminster, Southwark, Islington, Waltham Forest, and Tower Hamlets.

City	Problem Type	Report Time
London	TV	2 hours ago
London	Internet	3 hours ago
Newham	Internet	7 hours ago
London	E-mail	7 hours ago
Hackney	Internet	9 hours ago
London	E-mail	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Mark Armstrong (@markatpt) reported 0 seconds ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Tomasz Rykała (@tomaszrykala) reported 1 minute ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Derrick Brown (@DerrickSWB) reported 9 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Roger Highfield (@RogerHighfield) reported 12 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Lucy Hunte (@HunteLucy) reported 12 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  Annie Caird 🌻 (@AnnieCaird) reported 24 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Mary (@SandraS80775853) reported 24 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 24 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Helen Reihill (@BBLn15) reported 25 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Rhymer Rigby (@rhymerrigby) reported 32 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Brenda (@joybrenda) reported 33 minutes ago from London, England

  @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 35 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 35 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  seiferxin (@seiferxin1) reported 38 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

• 
  Michael James Weaver (@Weaverfooty14) reported 40 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Helen Pinkers (@Barchetta66) reported 40 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Helen Reihill (@BBLn15) reported 43 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Marian Martin (@marianmartinart) reported 44 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  mark (@PieFaceMark) reported 50 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  SallyH (@sallyhhk) reported 50 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony dee (@tonemillwall) reported 4 minutes ago

  @virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days

• 
  Asa McGrath (@amcgrath1uk) reported 5 minutes ago

  Well done @virginmedia . No internet or TV all day. Gone from saying it’s a known problem to saying it’s an issue our end. Nope. Bet the engineer who’s coming Wednesday won’t be needed as it’ll be miraculously fixed by then

• 
  entrustTMF (@entrustTMF) reported 6 minutes ago

  @RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍

• 
  Dean Hazell (@Deano01973) reported 12 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Aidan Costello (@aidan_codtello) reported 13 minutes ago

  @virginmedia I still have not received a payment I should have received on referring my father to switch to Virgin and he should have had a payment too. Our broadband has been poor this week and I hope it will be better this week.

• 
  Chib Ma Nib (@chibmanib) reported 14 minutes ago

  @virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days

• 
  Ariel Online (@justarieldotcom) reported 14 minutes ago

  @NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔

• 
  Andy Rossiter (@andy_rossiter76) reported 16 minutes ago

  @virginmedia Who's bright idea was it to switch landline phones over to digital optic ?? We have the landline in the livingroom, but the internet hub is in the bedroom. Also when the internet goes down, will this mean the phone goes down too ??

• 
  mia (@miaKJKJ22) reported 18 minutes ago

  @entrustTMF @Gary1165 @virginmedia What issue are you having? I have yellow light flashing since yesterday. Their technical support is closed. Done troubleshooting and all and nothing.

• 
  Sophie Alexis (@SophieAlexis30) reported 20 minutes ago

  @virginmedia just installed internet and been told we need 2 boosters it’s been a week and a half and still yet to arrive. Can anyone help in chasing them please.