Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 02/28/2026 09:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Wembley, Newham, City of Westminster, Hackney, Croydon, Richmond, Hampstead, Mitcham, Welling, Barnet and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • mariesnotcool Mariachiara (@mariesnotcool) reported from Islington, England

    @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

  • paulusthegrey Paul Simmonds (@paulusthegrey) reported from Borehamwood, England

    @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • markhayo MarcHayo (@markhayo) reported from Kensington, England

    Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

  • pool1206 kim forrester⭐️⭐️⭐️⭐️⭐️⭐️ (@pool1206) reported from Kingston upon Thames, England

    @virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund

  • myball123 Simon Groutage (@myball123) reported from Bexleyheath, England

    @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

  • WordDoodler 𝚂𝚝𝚎𝚙𝚑𝚎𝚗 𝙵𝚒𝚝𝚣𝚜𝚒𝚖𝚘𝚗𝚜 (@WordDoodler) reported from Tottenham, England

    So it turns out @virginmedia have a help system that isn’t helpful. Catch-22 built into system and no tv. Why am I paying them?

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

  • Khaled_Miah1 Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England

    @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • g_neale Geoff Neale (@g_neale) reported from Camden Town, England

    @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • Nigelellway Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGenesisDD Dean Dionysus (@TheGenesisDD) reported

    Day 4 of @virginmedia intermittent broadband issues..... C'mon guys!

  • a7powell andy (@a7powell) reported

    @BeckyEverson @SkyUK @virginmedia I’m still waiting on a call back from customer services....second time I’ve been left waiting! Need to speak to someone who can either help or cares!

  • patrickedunne Patrick Dunne (@patrickedunne) reported

    @virginmedia broadband issues yet again in kt3 I think this is getting so bad that those affected need to combine and complain to ofcom and mp

  • jedmyster1 Jedmyster (@jedmyster1) reported

    Virgin media.. i am eaving you 2moz because 13days now ive had nothing but problems and no1 from virgin is helping sort it and im sick of it so im not paying the bill and moving to a different provider that is more reliable.. i cant play/stream and i cant use youtube much now

  • darklordkceo Karl (@darklordkceo) reported

    @virginmedia my connection keeps dropping, I've got an online funeral to attend tomorrow, I've checked Service updates and ran a test on my equipment and it says there's no fault but it still keeps dropping

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    Dear @virginmedia, I've since Sunday registered at least 10 events of the loss of my broadband service, only Wednesday was problem free because I was not at home. Your portal provides an ETA to resolution only for the service to fail again. What is the problem in Manchester?

  • jessierenda Jessie Renda (@jessierenda) reported

    @virginmedia switched my home phone to you 2 weeks ago. no service! No technical support either. I'm so upset right now! Worst service ever! I'm left to fend for myself. Made about 12 calls, no one knows what they're doing! Disgusting!

  • culleyTC Tee Cullee (@culleyTC) reported

    @itstrisha_innit So you're using Sky? Virgin Media? I'm pretty sure you aren't still on an analogue signal. It's been switched off.

  • Silithan Silithan (@Silithan) reported

    @virginmedia I have now fully had it with your **** you have more downtime than I have ever seen I will move to starlink now I will pay what ever they want so I can have a working internet connection

  • lizzie_kristina ✨ Lizzie ✨ 💙 (@lizzie_kristina) reported

    @virginmedia Hi, it’s come back now and there doesn’t seem to be any issues now but this week seems have had short outrages daily. Not sure what the problem may be but I’ll try doing the tests if it happens again. Thanks though 👍🏻