Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Hackney, Southwark, City of Westminster, Islington, City of London, Waltham Forest, and Poplar.

City	Problem Type	Report Time
London	Wi-fi	3 hours ago
London	Internet	4 hours ago
Newham	Internet	5 hours ago
Hackney	Internet	6 hours ago
London	E-mail	8 hours ago
Southwark	E-mail	8 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Brenda (@joybrenda) reported 6 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Sam Batty (@sam_batty) reported 9 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 11 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 12 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  Rex (@Lozraus) reported 14 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 16 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Vignesh (@mistervickster) reported 17 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Adam Farnsworth (@farnsworth_adam) reported 18 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 22 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 23 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Christine Allado (@ChristineAllado) reported 25 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  royal 🌈 (@elthampalacegay) reported 29 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  kevin richardson (@kevinri00714924) reported 33 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Rhys (@_RhysThorne) reported 34 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  Mark Armstrong (@markatpt) reported 36 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Mary (@SandraS80775853) reported 37 minutes ago from London, England

  @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

• 
  Connor Dean (@donnorcean) reported 42 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Marian Martin (@marianmartinart) reported 51 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Mariachiara (@mariesnotcool) reported 53 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Michael James Weaver (@Weaverfooty14) reported 54 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark senior (@Msenior89Senior) reported 2 minutes ago

  @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!

• 
  Dean Risley (@dean_risley) reported 10 minutes ago

  @virginmedia my wireless router was upgraded by you because it was old. Installed new & now have less wifi coverage at my home than before. Engineer attends & recommends 2 boosters, have now spoken to customer services on several occasions & made a complaint but still waiting !!

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 15 minutes ago

  Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

• 
  IAmTheSavageSho (@IAmTheSavageSho) reported 16 minutes ago

  @virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔

• 
  Tilal Manzoor (@tilalx) reported 16 minutes ago

  @virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."

• 
  Kelvin (@KelvinEHughes) reported 17 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  Stephen Maddock (@stephenm68) reported 17 minutes ago

  In the meantime the @virginmedia ‘supervisor’ whom I waited 90 mins to talk to on Tues night, & who promised to escalate our outage to engineering so I could have SOME INFORMATION, has of course not been in touch Just like the other supervisor who made the same promise last week

• 
  Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported 17 minutes ago

  @virginmedia @TheAFC0522 The issue is not watching Sky sports. You cannot get the red button games via the browser or app!!

• 
  doozerlyn (@doozerlyn) reported 19 minutes ago

  @YouMadBruv3r @virginmedia Check on their service checker page.... Mine says will be sorted at 1008 hours on 28th August... Very specific... I bet yours will be the same.... @virginmedia lying to everyone, refunding no one....

• 
  bliind (@bliindlol) reported 21 minutes ago

  Is it just me or virgin media is down ? @virginmedia