Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Harringay, Croydon, City of London, Hampstead, Fulham, Greater London, City of Westminster, Southwark, Poplar, Chingford, Wandsworth and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
TV | |
| Harringay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Cenk KIRAN👨🏻💻🚀
(@cenkkiran) reported
from
Merton, England
Hey @virginmedia broadband is off AGAIN! Do we need to wait on call for at least 50 mins to reach technical support?
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!
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Joseph Machta⭐⭐
(@pepemac27) reported
from
Kensington, England
@virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?
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char
(@charkellyalex) reported
from
Barnet, England
@Off21_t Ngl I never had to worry before but I cancelled my BT sport on my virgin media and I was panicking trying to find a stream
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@virginmedia not bad, only been hanging on the phone for 20 minutes so far, crap service
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Sarah Murdock
(@SarahMurdock17) reported
from
Merton, England
@virginmedia Two weeks with no service, when we were told it would be fixed Is not good enough. It’s not the first time. We asked to escape contract and were told no. Not happy at all.
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Had many years of perfect service from @virginmedia broadband but its now dropping off about once a week. Very annoying.
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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Rhys
(@_RhysThorne) reported
from
London, England
@virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!
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VM
(@BowTieMendoza) reported
from
Kensington, England
@Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work
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Phil 🇺🇦
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia can't speak to an agent re no services. I've keep being sent a link via text, utterly hopeless. ALL services are down in KT5 area, no TV or broadband
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ian
(@bunchyno2) reported
from
Enfield Lock, England
@virginmedia I have a complaint regarding staff behaviour. Can someone help
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Jeremy Shackleton
(@shackmeister) reported
from
Croydon, England
Dreadful sales call from @virginmedia. I need broadband, Sky & BT sports. Best deal requires having a load of unwanted extras apparently. No attempt to qualify my needs just clearly underpaid & commission desperate sales staff relying on a very bad script. #badservice #badselling
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Helen Hermant
(@HellsBellsLdn) reported
from
Richmond, England
@virginmedia Sorry I had absolutely no signal. Please can someone start a chat now? Thank you
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Nick ******
(@nickhooker) reported
from
Kensington, England
@virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!
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Zahida
(@zkhussain) reported
from
City of London, England
@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Gokce Pehlivanoglu
(@GokcePehlvnoglu) reported
from
Walthamstow, England
@virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!
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Phil 🇺🇦
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia all my services are down again in the KT5 area. Anybody else experiencing problems?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Cannon
(@sparkthecannon) reported
@virginmedia Your phone service has hung up on me twice (that’s just today!) My emails to you all bounce back saying no one reads them & you’ve owed me hundreds of ££ since Jan. You need to give me a direct email or phone number to sort this now. #worstbroadbandprovider
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sarah blakey
(@crazymosslady) reported
@virginmedia @vmbusinesshelp your service is beyond incompetent. How can it be so complicated to give us new IP addresses? You should not have given us blacklisted ones.
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Carolyn Brown
(@CarolynCSB) reported
@virginmedia here we go again... internet down again!
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Rob Turpin
(@thisnorthernboy) reported
@virginmedia Must be approaching 5 hours in total on the phone, plus two engineers visits, for this one issue.
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adam carvell
(@adam_carvell) reported
@virginmedia Or telephone support
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Matthew
(@mattymooooo0) reported
@virginmedia Can you explain why despite registering this fault when it happened and registering in order to be compensated for the extraordinary long time without service I’m now having to do battle with one of your call centres as it’s not been registered against my bill?
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Frederique Mua
(@gwadalady1) reported
@virginmedia Thank you for your efforts but I'm still in Guadeloupe part of Roam like Home. My mobile phone offers Digicel France as a possible network. My bill went up by £100 after calling you. Now I'm asked to accept £30 good will gesture. It's an insult to my good customer with Virgin.
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Blouse Fan
(@FanBlouse) reported
@kazzaloveslife Virginmedia. I've had very few problems with them.
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Mince Magician
(@CooksonKeeley) reported
@virginmedia It was the 26th March and I emailed you back on the 29th saying no one had called me back and that the issue wasn’t resolved.
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Matthew
(@mattymooooo0) reported
@virginmedia I did not have a total loss of service. I am effectively being told I’m lying and that I had periods of service. I had no such thing. The internet in this house worked for two periods of two Minutes in one week. That is a total Loss of service.