Virgin Media outages and service status in Stepney, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 27 outage signals in the last 24 hours around Stepney, including 26 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 20, 10:20 AM GMT+1.
- Internet (65%)
- Wi-fi (18%)
- Total Blackout (8%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, Hackney, Southwark, City of London, Islington, Newham, Waltham Forest, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 56 minutes ago |
|
London
|
Internet | 3 hours ago |
|
Poplar
|
Internet | 4 hours ago |
|
London
|
TV | 4 hours ago |
|
London
|
Internet | 7 hours ago |
|
Hackney
|
Internet | 11 hours ago |
Nearby cities with recent reports
112 recent signals
17 recent signals
9 recent signals
7 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Nathan Talbot (@nathantalbot) reported from City of London, England(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, EnglandPlease @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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S (@MSROPER10) reported from London, England@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Mr Lee Daniel (@MisterLeeDaniel) reported from London, England@virginmedia Stop calling me then hanging up. That’s rude.
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Steven Kraan 🐀 (@drawing_daily) reported from Islington, England@virginmedia internet down second day in a row, when will it work again?
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Mark Armstrong (@markatpt) reported from London, England@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Adam Farnsworth (@farnsworth_adam) reported from London, England@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Shah 🦅 (@shah4569) reported from London, England@virginmedia bring back customer service to the UK. Philippines is a joke!
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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DianaS (@DianaAlexS) reported from London, England@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Mr Lee Daniel (@MisterLeeDaniel) reported from London, EnglandPlease could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Hayes (@darrenhayes1973) reported@virginmedia I will be cancelling my account anyway after this and subsequent poor service after it
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iyda (@notiyda) reported@RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD
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joey blower (@joeyblower) reported@y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again
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Yasmin alibhai-brown (@y_alibhai) reportedCalling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.
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Shar 🏴 (@sharlewis58) reported@SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills
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Jason Wells (@fatmadarkin) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Ben (@BendyBen999) reported@virginmedia @Ash_GW The most useless customer services ever. Just a bot reply
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MrsHoustie🏴 (@Houstie1886) reported@virginmedia Yes the service stays page says no issues. But the helpline said 24 hours now the chat help saying another 24 hours. Lots of neighbours having the same issue. Can you advise please?
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Lord Fauntleroy MP KC (@FauntleroyMp) reported@Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching
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Teds (@Tedtalks13) reported@virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk