Virgin Media outages and service status in Stepney, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 25 outage signals in the last 24 hours around Stepney, including 25 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 10, 4:52 PM GMT+1.
- Internet (60%)
- Wi-fi (16%)
- TV (12%)
- Total Blackout (7%)
- E-mail (5%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Newham, Islington, City of Westminster, Waltham Forest, Southwark, City of London, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Wi-fi | 3 hours ago |
|
London
|
Internet | 3 hours ago |
|
Hackney
|
Total Blackout | 3 hours ago |
|
London
|
Internet | 5 hours ago |
|
London
|
Wi-fi | 5 hours ago |
|
London
|
Total Blackout | 6 hours ago |
Nearby cities with recent reports
107 recent signals
14 recent signals
5 recent signals
5 recent signals
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
-
Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
-
Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
-
royal 🌈 (@elthampalacegay) reported from London, EnglandCan you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
-
Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
-
Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
-
Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
-
kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, EnglandPlease @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
-
Lloyd Child (@islingtonlloyd) reported from City of London, England@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
-
Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
-
Connor Dean (@donnorcean) reported from London, England@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
-
Mary (@SandraS80775853) reported from London, England@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
-
Lewis Allen ⚒ (@_Lewis_A) reported from London, EnglandSo @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
-
kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
-
Khaled Miah (@Khaled_Miah1) reported from Poplar, England@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?
-
Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
-
Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England@virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.
-
Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
-
Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Green up/down arrow flashing and router restarting
-
Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
-
Jason Starman QBE 💙 (@starmanuk) reported from London, England@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Prior (@StuartJPrior) reported@virginmedia are you aware of any outages in the WN5 area or with your servers on the blueyonder accounts? My emails went down around 2 hours ago?
-
pentor coley (@PentorC32526) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
-
Jane ferguson (@Icklefergie) reported@virginmedia How many promised texts and phone calls does it take to actually be contacted. Waited over 2 weeks for resolution of a problem with Virgintvgo due to O2 linked accounts!! Still no returned calls … despite several phone calls, what do I need to do???
-
catherineleech (@poppyandoscar) reported@virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.
-
Jeanette (@missjnyc1) reported@virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm
-
Jenn Power (@Powerr27) reported@virginmedia When can we expect a fix? 5pm tonight is not acceptable.
-
Gizëm (@seccadelikbaby) reported@virginmedia Of course I already checked. The estimated fix time is now 8:06pm. That’s far too late and will completely disrupt my workday. I work from home and have already been without internet for 2 days. This situation is unbelievable and has caused me significant inconvenience!
-
James (@jamesh220279) reported@virginmedia Hi, my TV contract with Sky is due up soon, and i am an existing broadband customer with 1 stream box. How can i get a price to add Virgin TV to the package?
-
Sunny Singh (@sunnysenguk) reported@virginmedia I’ve DM you 3 days ago.. and I havnt had a response.. amazing customer service from Virgin media.. you asked me to message and I hav..
-
In Oxford (@Oxford_Life) reported@virginmedia I would assume it will always show that info incorrectly since your site seems to be outdated and not taking account of the fact that with phone-via-router when your broadband is down so is your phone!