Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of Westminster, Islington, City of London, Poplar, Southwark, Newham, and Waltham Forest.

City	Problem Type	Report Time
Hackney	Internet	2 hours ago
London	Internet	4 hours ago
London	Internet	4 hours ago
London	Internet	4 hours ago
London	Total Blackout	8 hours ago
Hackney	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  #AshTag (@Ashley_Rhysss) reported 2 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Shah 🦅 (@shah4569) reported 7 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Helen Reihill (@BBLn15) reported 7 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Steven Kraan (@drawing_daily) reported 13 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Derrick Brown (@DerrickSWB) reported 19 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Helen Pinkers (@Barchetta66) reported 19 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Helen Reihill (@BBLn15) reported 21 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Christine Allado (@ChristineAllado) reported 22 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  Connor Dean (@donnorcean) reported 34 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Adam Farnsworth (@farnsworth_adam) reported 38 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Lloyd Child (@islingtonlloyd) reported 39 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 44 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Rhys (@_RhysThorne) reported 47 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  Swami (@swami102) reported 48 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  mark (@PieFaceMark) reported 49 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Nathan Talbot (@nathantalbot) reported 51 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Helen Pinkers (@Barchetta66) reported 53 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Mariachiara (@mariesnotcool) reported 54 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Vegan join the PCS Union (@Veganforever67) reported 55 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  seiferxin (@seiferxin1) reported 60 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sarah (@Mears1Sarah) reported 5 minutes ago

  @DAZNBoxing Not working in @virginmedia

• 
  ^Gavstar^ (@Englandgav) reported 7 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 7 minutes ago

  @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

• 
  Nim O'Hall (@nimohally) reported 10 minutes ago

  @virginmedia your service is so bad that I can’t even call your customer service and when I do there’s acc no way to get pass that Cara thing to speak to a real live person !

• 
  William (@William232393) reported 11 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 12 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  dEBT shredder (@andybearz) reported 13 minutes ago

  @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

• 
  Magnolia’s Art (@Magnoli23215778) reported 15 minutes ago

  @elldivino @virginmedia ****!

• 
  Success W Lewis (@SuccessWLewis1) reported 17 minutes ago

  @virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.

• 
  Burn Notice (@BurnNotice85) reported 18 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.