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Virgin Media outages and service status in Stepney, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 22 outage signals in the last 24 hours around Stepney, including 22 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 8, 9:58 AM GMT+1.
  • 65% Internet (65%)
  • 19% Wi-fi (19%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 0% Phone (0%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, City of Westminster, Hackney, Newham, Southwark, City of London, Waltham Forest, Islington, and Tower Hamlets.

CityProblem TypeReport Time
London Wi-fi 55 minutes ago
London TV 2 hours ago
London Wi-fi 5 hours ago
London Wi-fi 7 hours ago
London Total Blackout 12 hours ago
London Internet 13 hours ago

Nearby cities with recent reports

London

97 recent signals

55 minutes ago
City of Westminster

6 recent signals

1 day ago
Southwark

4 recent signals

2 days ago
Poplar

2 recent signals

15 hours ago
Newham

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • donnorcean
    Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • MisterLeeDaniel
    Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • _RhysThorne
    Rhys (@_RhysThorne) reported from London, England

    @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

  • farnsworth_adam
    Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Poplar, England

    @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

  • starmanuk
    Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

  • Ashley_Rhysss
    #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

  • nicolas_laborie
    Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

  • sharlewis58
    Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England

    @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • A_D62
    antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia So maybe I have also a problem with my phone line! ******* now

  • rhymerrigby
    Rhymer Rigby (@rhymerrigby) reported from London, England

    @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

  • Ivan_D_Crypto
    Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • michaelsamuels4
    SA Punk (@michaelsamuels4) reported from Hackney, England

    @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cosmicflame56
    s★🇵🇸🇵🇸 (@cosmicflame56) reported

    virgin media is genuinely so ******* **** it’s always losing its service im cancelling this **** membership **** the ceo for making such a **** wifi source dumb toad

  • iptvfarnce70351
    France🇫🇷 League1+ 4K IPTV (@iptvfarnce70351) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV ev

  • lambypies
    SJL (@lambypies) reported

    @tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.

  • The_real_Jambo_
    Jambo (@The_real_Jambo_) reported

    @virginmedia @officialprendie I live in this area and lost connection about 20mims ago. Router is flashing red. I work from home, how long will this take to fix?

  • m32925132
    Martin Murphy (@m32925132) reported

    @virginmedia I have emailed about my account asking for tv to be taken of for my internet usage to be changed no email no call and you take 200 from my account today shame on you horrible company shane on you!!!

  • Itsdippylive
    Dippy | Brig Content Creator (@Itsdippylive) reported

    Virgin Media broke their agreement, then breached the formal complaint resolution about it within 6 days. Their own staff told me the complaints process has "limitations" and to take it to social media. So here we are 🧵

  • iamryanodonnell
    Ryan O'Donnell (@iamryanodonnell) reported

    @virginmedia Thank you - I managed to call them and I believe they’ve sent out another WiFi Pod, so I’m hopeful that’ll solve my issue.

  • av47ar
    av47ar (@av47ar) reported

    @kelly_twidale @virginmedia When we changed to 360 the V6 could no longer watch recorded programs if you didn't have an internet connection or theres a problem with a service.

  • Unkown_Villainn
    بابلو (@Unkown_Villainn) reported

    @Jxs_b Worst one is virgin media, feels like no human is working for them

  • JeanSmith551952
    Jean Smith. Be kind and smile it costs nothing. (@JeanSmith551952) reported

    @garygilligan @virginmedia Phoned TalkTalk to add SafeCall. Answered within seconds. Lovely helpful person. Added the service, gave me £4 discount off my monthly bill then found another offer £2 less. So I have an extra service plus £5 a month saving for 18 months. Change to @TalkTalk they are excellent.