Virgin Media outages and service status in Stepney, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 23 outage signals in the last 24 hours around Stepney, including 23 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 29, 9:46 AM GMT+1.
- Internet (61%)
- Wi-fi (20%)
- Total Blackout (11%)
- E-mail (4%)
- TV (3%)
- Phone (0%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Newham, Southwark, City of Westminster, City of London, Waltham Forest, Islington, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Internet | 3 minutes ago |
|
London
|
Internet | 13 minutes ago |
|
Hackney
|
Internet | 4 hours ago |
|
London
|
Wi-fi | 7 hours ago |
|
London
|
Total Blackout | 9 hours ago |
|
London
|
Internet | 9 hours ago |
Nearby cities with recent reports
73 recent signals
22 recent signals
6 recent signals
4 recent signals
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Amanda Birrell (@blackheathma) reported from London, England@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Matrim Red Hand (@tripodmatt) reported from Islington, England@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
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Steven Kraan 🐀 (@drawing_daily) reported from Islington, England@virginmedia internet down second day in a row, when will it work again?
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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radz (@rtkosha) reported from Stratford, Englandvirgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Mustakim. (@Mustxkim) reported from London, EnglandVirgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Annie Caird 🌻 (@AnnieCaird) reported from Islington, England@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Zahida (@zkhussain) reported from City of London, England@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Shah 🦅 (@shah4569) reported from London, England@virginmedia All these problems. But still fleecing money from us.
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Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England@virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, EnglandI've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.
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Vegan join the PCS Union (@Veganforever67) reported from London, England@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
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Brenda (@joybrenda) reported from London, England@skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Hockey (@AnthonyHoc69184) reported@virginmedia I’ve done that many times and it keeps happening, so as I said before, it’s either bc yr equipment is reconditioned or bc yr equipment outside is poor. Maybe I’ll see how sky tv is before I make a decision re my contract next August
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stew🏴 (@stews_spurs) reported@virginmedia absolute shite service
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Frankie Smith (@frankiesmith74) reported@virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible
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John smith (@smith_john33910) reported@LordDunners @ryantegan @skytv When I wanted to cancel Virgin Media they would not let me. I had to force a cancellation by withholding payment. Yes I got rid of Virgin Media..but it left a nasty “non payment” black mark on my credit rating. So beware!
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Charles Willcock (@WillcockCharles) reported@WeAreOpenreach Well Virgin Media are the worst company in the world so I will not be bothering to contact them. Most of their cabinets are open where I live.
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Frank Dieter T (@FrankDieterT) reported@virginmedia - complaint, your team refuse to honour an offer emailed on 25 Aug 26 - new contract offer # 100472086139 - area 24. Not impressed.
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Letter Lout (@Letterlout) reported@virginmedia Trouble with Internet in NE8 4RS?
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Paul (@Pauldunfy) reported@ryantegan @skytv I had to cancel my virgin media after years with them and sign up as the wife to get the offer I wanted. Madness stuff.
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Craig (@wolve585) reportedWhat a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!
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G C (@cluer_graham) reported@GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.