Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 01/11/2026 06:55

January 11: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, London, Hammersmith, Waltham Forest, Paddington, Romford, Southwark, Hackney, Bromley, Wembley, Hampstead, City of Westminster, Harringay, Ilford and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomHackney Internet
United KingdomTower Hamlets Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomWaltham Forest E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • macbvth 🎃 Spooky, Scary Skele-Sam 👻 (@macbvth) reported from Walthamstow, England

    @HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!

  • Jenoir77 Jen Hayward (@Jenoir77) reported from Croydon, England

    @virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.

  • ivang21022 Ivan Georgiev ♠️ (@ivang21022) reported from Lambeth, England

    @virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?

  • RumblesOfSteel Dr David Hardman (@RumblesOfSteel) reported from Stratford, England

    @virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia my TiVo box has broken how can I get this replaced?

  • nilesh14 𝒏𝒊𝒍𝒆𝒔𝒉 (@nilesh14) reported from Richmond, England

    Is @virginmedia internet down in Barnes area?

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • Grahamthecabbie Graham Long (@Grahamthecabbie) reported from Romford, England

    @virginmedia your WiFi is down. Any reason for this please?

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!

  • SeifAbdelSalam SZA’s Pommel Horse (@SeifAbdelSalam) reported from Hackney, England

    Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?

  • bloomthecat Bloom The Cat (@bloomthecat) reported from Hackney, England

    Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice

  • askgeez Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

  • totti369 Tori (@totti369) reported from Wandsworth, England

    @virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • sarahill42 Sara Hill (@sarahill42) reported from Tottenham, England

    @virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from Camberwell, England

    @virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lima90X Hallima Mizan (@Lima90X) reported

    @virginmedia hi I’d be very grateful if someone can get in touch. I’ve had no signal on my phone for almost a week. Im shielding at the moment so can’t really go anywhere to repair my phone. Thanks

  • NitricOG Driving Gnome For Christmas (@NitricOG) reported

    Yet another day in a row where @virginmedia terrible internet has gone off. This is honestly becoming stupid now

  • PaulDav41474973 Paul David (@PaulDav41474973) reported

    Now listening to @AdrianPicton whilst awaiting a visit from an engineer from #VirginMedia to replace my router, which is suffering an intermittent problem.

  • SeaninPinner Sean Moore (@SeaninPinner) reported

    @virginmedia That’s what I said in my tweet.TBH it’s pointless complaining as nothing seems to get done to improve things. Seriously looking at other options now. Need a service I can rely on

  • fifacontentt21 jazie (@fifacontentt21) reported

    @virginmedia Issues have been going on for a week done tests all good but still having issues??

  • GJM_78 Gavin (@GJM_78) reported

    @virginmedia Nope, we've had another outage this morning. It was promised over 2 months ago. I've raised a formal complaint about it, too.

  • deathruddles Nick Burnham (@deathruddles) reported

    @virginmedia @JanePont I complained back at the end of September and wrote several letters. No response, the customer service is dreadful. New customers beware!

  • howcholikeda HOW CHO LIKE DA (@howcholikeda) reported

    @virginmedia The ineternet went down for 2 hours last night and came back. It is now down again, your customer service is terrible. You have no one available on the phone, no one available on chat and an unreliable Internet service which seems to be less stable than a 56k modem!

  • Jace1959 Justin Hams (@Jace1959) reported

    @virginmedia Like I was going to get a reply last night which was going to be as soon as his manager put the phone down

  • gordthekraken MrGordon (@gordthekraken) reported

    @virginmedia thanks to your unreliable service I am having to go against government advice and catch a train to work. Thank you Virgin Media.