Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, London, Paddington, Barnet, City of London, Waltham Forest, Hammersmith, Bromley, Southwark, Croydon, Hampstead, City of Westminster, Newham and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Ilford |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Paddington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia still no TV service in NW8 London area. No answer from 150 customer service. What’s the estimated time for this getting sorted
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia The person arrived 3:30pm but was lovely & fixed the problem.
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia Signed up for a text, got a text, sorted. Good service. Clever
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
If you are thinking of joining @virginmedia ......don't! Wasted days off work, hours on the phone. They've ground us down, we're off!
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Shaki 2.0
(@ShakiAgain) reported
from
Camden Town, England
@TalkTalk @Axass_ Help him by ending it early with no cancellation fee 💀💀💀 virgin media ftw
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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Phil Daoust
(@philxdaoust) reported
from
Lambeth, England
Crappy @virginmedia broadband has been down since yesterday. @flamingnora has volunteered me to help 9-year-old with her arts and crafts. Worst Sunday afternoon ever
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Christopher Golds
(@chrisgolds) reported
from
Wandsworth, England
@chrisckmedia @NetflixUK @AppleTV @virginmedia Omg. The worst. Go go go. Leave now. Run for your life.
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Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You’re liars! I have all the box and everything. But nothing working. #poorservice we had been a customer of yours for 10 years! Not anymore hello @skytv
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
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Ryan Curtis-Johnson
(@racj25) reported
from
Loughton, England
@virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice
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Leigh Maxine Oliver
(@leighmaxine) reported
from
Enfield Lock, England
@virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣
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Ellen Monaghan
(@monaghan_ellen) reported
from
Camden Town, England
@virginmedia no tv service. No answer from 150 customer service. What’s going on
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Akshay Vara
(@ThatGuyAkshay) reported
from
Brentford, England
Stupid @itvhub or @virginmedia messing up on me when this funny convo between the Lukes and Mike happening #LoveIsland
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark30304067) reported
@virginmedia I've had this 100x now, unfortunately you held the monopoly on a "decent" service here, but raises in prices that don't match the service I'm paying for & now there's a cheaper service its just not worth my time speaking to your advisors.
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Bostonmess
(@Bostonmess1) reported
@virginmedia I ticked the box to go paperless. Easiest way of doing it would be to cancel my account and open another?
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P 🍀
(@paulyc86) reported
@rab_147 @virginmedia 03454541111 i used that number last week and got through in minutes. Told the first guy i wanted to cancel, he put me through to another guy and ended up saving myself £40 a month eith the same package im on
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rab_147
(@rab_147) reported
@paulyc86 @virginmedia I've just called it twice, been put through to customer services..asked for cancellations and they have cut me off both times.
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Paul Bateman
(@PaulRMQ) reported
@virginmedia Virgin tech support is such a joke. Can't anyone even read a thread? Is it exclusively staffed by robots these days? I'm not repeating myself.
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darren sheldon
(@panther_daz) reported
@virginmedia had free sim card with tv cancelled over a year ago they never cancelled sim have tried to ring email whatsapp need a password he never had told they would send a letter with password on has not arrived so unable to cancel but still charging him refused to refund payments
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rab_147
(@rab_147) reported
@virginmedia Again, will repeat the request to you for actual help here.
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Doc43
(@Doc4313) reported
Virgin media sport your commentators on Italy V England match are undoubtedly the worst I have ever heard - switched over immediately to ITV on hearing them - disgraceful
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Matt Turner
(@sponduke) reported
@virginmedia No, I'm an EE customer, from my understanding you have to take out a new sim only contract with O2 and its a dual bill with you guys.
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darren sheldon
(@panther_daz) reported
@virginmedia around 2 weeks ago but have rung and messaged numerous times, shocking to be making it so hard to cancel but keep charging him, purely a money making scam