Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 03/05/2026 11:30

March 05: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Kingston upon Thames, Hackney, Southwark, City of London, Hampstead, City of Westminster, Hammersmith, Waltham Forest, Fulham, Ealing, Islington, Croydon, Barnet and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomKingston upon Thames E-mail
United KingdomHackney Total Blackout
United KingdomSouthwark Wi-fi
United KingdomHackney Internet
United KingdomHackney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • andystock22 Andy Stock (@andystock22) reported from City of London, England

    @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

  • CHICcaFSR cristina abriani (@CHICcaFSR) reported from Wandsworth, England

    @virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down

  • music235 Nick 235 (@music235) reported from Brentford, England

    @virginmedia do you know what the issue is in NW6. There are 2 faults one has said “The problem is almost fixed - our engineers are carrying out their final checks” for quite a while now. Area code 21.

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • uchiazoro adouble (@uchiazoro) reported from Brentford, England

    Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • shplendid Alistair (@shplendid) reported from Merton, England

    I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • stillphone Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • shplendid Alistair (@shplendid) reported from Merton, England

    @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

  • ecoSuperMan Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

  • Davisinlaw Lynn Davis (@Davisinlaw) reported from Theydon Bois, England

    What’s going on with Virgin Media tv, all gone down @Virgin

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia down AGAIN

  • LauraBeck123 Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia You say there is a fault but the tv has been bad all day as well what with that I haven’t had a good service all day

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia when are we going to get our service back to normal please been down most of the day download speed 6.67 at the moment

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @virginmedia My picture better be ok for tomorrow night, been awful all week on the bt sport channel!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PDaisy2022 Daisy (@PDaisy2022) reported

    @virginmedia Yes.. multiple times. Every time we ring they said they’ve filled out a profoma and that’s it. Never get any further. Want to know a date when it will be fixed but no one seems to know

  • MrHoraceHardy HoraceHardy (@MrHoraceHardy) reported

    @virginmedia I asked for investigation as to why they closed my complaint that was lodged my belief is that they we’re blocking me from leaving with 14 days

  • aliciabeardall aliciaaaa♡ (@aliciabeardall) reported

    @virginmedia Which is more amusing the reason your team wouldn’t fix our issue is they said it was a BT / open reach line when in fact they have told us there is NO fibre line only copper line !

  • FordLainey Elaine Ford (@FordLainey) reported

    @virginmedia Happy too - but have never found deleted item folders since they updated this box - would love to have that back !!??!!

  • leipperm m (@leipperm) reported

    @virginmedia So, Kelly's communications did not turn up today as previously promised by @virginmedia I've called customer services and been told someone will come on the 3rd February, however, they made it sound as if this would be a virgin engineer rather than Kelly's whom we're waiting on

  • AdeHartland Ade Hartland (@AdeHartland) reported

    @virginmedia I have spoken to my neighbour, who said though they did have an issue, their services are all up and running. They had an engineer and noticed one up the road. If it’s a area fault why hasn’t any of the engineers checked with us to see if ours is OK?

  • MrHoraceHardy HoraceHardy (@MrHoraceHardy) reported

    @virginmedia They refused to connect me to complaint

  • AdeHartland Ade Hartland (@AdeHartland) reported

    @virginmedia Yes, but they can’t come until Friday 20th Jan. Doesn’t make sense that my direct neighbour has had an engineer? Wouldn’t it make sense to check our service too, if it’s an area fault like we’re being told?

  • Plankton1975 Roger (@Plankton1975@mastodonapp.uk) (@Plankton1975) reported

    @virginmedia It’s working better then ever…the engineer on Saturday thought he’d fixed it by changing the hub. Andrew today realised it was a weak signal from the cable to the router. Both were lovely guys though, and we got there in the end, so credit to them both.

  • flossybball Flossy #MUFC 🇮🇪 (@flossybball) reported

    @GwailuJ @virginmedia No need to apologise, sorry you had such a bad experience