Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Southwark, London, City of London, Hackney, Waltham Forest, City of Westminster, Newham, and Islington.

City	Problem Type	Report Time
Poplar	Internet	2 hours ago
Southwark	Internet	7 hours ago
London	Wi-fi	8 hours ago
London	Wi-fi	8 hours ago
London	Internet	11 hours ago
London	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  #AshTag (@Ashley_Rhysss) reported 1 minute ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Brenda (@joybrenda) reported 5 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Mustakim. (@Mustxkim) reported 9 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  Adam Farnsworth (@farnsworth_adam) reported 11 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Lloyd Child (@islingtonlloyd) reported 15 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Helen Reihill (@BBLn15) reported 17 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Mariachiara (@mariesnotcool) reported 20 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Andee Byford (@BobCratchitt) reported 21 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Helen Reihill (@BBLn15) reported 27 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 28 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Helen Reihill (@BBLn15) reported 30 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 30 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Nathan Talbot (@nathantalbot) reported 33 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 38 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Michael James Weaver (@Weaverfooty14) reported 40 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Tomasz Rykała (@tomaszrykala) reported 44 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Luther Blissett (@LutherB40510976) reported 48 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  royal 🌈 (@elthampalacegay) reported 48 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Mary (@SandraS80775853) reported 52 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Vignesh (@mistervickster) reported 56 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam Moran (@lpearsemoran) reported 2 minutes ago

  @Rugby_Scoop @daphmc_ @virginmedia 100% Crap

• 
  Steve Kelly (@kellyokid) reported 2 minutes ago

  @virginmedia Hi, would appreciate some contact from you! Apparently I’m now out of contract and my price per month has doubled, no communication from you and I’ve only found out because one of my boxes has decided not to work as a result of broadband connection issues! Brilliant!

• 
  Gary Broadbent (@garyb007) reported 4 minutes ago

  @virginmedia @gwfvrowell Another Gary here. I agree. By far the worst company ever.

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 5 minutes ago

  @sephiroth17181 @virginmedia That’s the problem I have. WAN port on the Asus router I have is only 1GbE but the LAN ports are 2.5GbE (& can’t switch WAN port to one of the LAN ports for some reason).

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 9 minutes ago

  @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 16 minutes ago

  @virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off

• 
  Patrick Watson (@pwatsonmontrose) reported 19 minutes ago

  @virginmedia I am a customer. Please stop sending me messages on Twitter to other customers of yours .. {mainly to customers wanting to leave Virgin!)

• 
  Matthew Smith (@Matthew79421198) reported 19 minutes ago

  @Simon_Whale @virginmedia Worst customer service in the world aside from @British_Airways

• 
  Lucian Caracy (@Lucian_Caracy) reported 23 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Im having this issue right now, although its at £77 I believe, they keep hanging up/cutting me off, dont call when they say they will and keep billing me and cutting me off, I cant get through to anyone who makes sense.

• 
  mr b (@uxbridgeblade) reported 25 minutes ago

  @virginmedia when are you going to fix the broadband issue in ub9 6be? It’s been dreadful since Monday 20th July