Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Waltham Forest, Islington, Southwark, City of Westminster, City of London, Hackney, Newham, Tower Hamlets, and Stratford.

City	Problem Type	Report Time
London	Internet	6 hours ago
London	Internet	7 hours ago
London	Internet	11 hours ago
London	Internet	13 hours ago
London	Internet	15 hours ago
London	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Helen Pinkers (@Barchetta66) reported 12 seconds ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Matrim Red Hand (@tripodmatt) reported 28 seconds ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Connor Dean (@donnorcean) reported 1 minute ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 1 minute ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  Declan Higgins ☘ (@declan1968) reported 5 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Zahida (@zkhussain) reported 12 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Liam Smith (@Liamsmith260493) reported 13 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Helen Pinkers (@Barchetta66) reported 20 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Tomasz Rykała (@tomaszrykala) reported 30 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Roger Highfield (@RogerHighfield) reported 31 minutes ago from London, England

  @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

• 
  Helen Reihill (@BBLn15) reported 34 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  radz (@rtkosha) reported 36 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Rebecca Gould (@beccaleigh99) reported 37 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Lloyd Child (@islingtonlloyd) reported 43 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Helen Reihill (@BBLn15) reported 49 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Rex (@Lozraus) reported 50 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Francisco Soler (Jr) (@jrseloto) reported 53 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Paul Lewis (@paulstevenlewis) reported 55 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Khaled Miah (@Khaled_Miah1) reported 56 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Lloyd Child (@islingtonlloyd) reported 57 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yiuon (@yiuonmw) reported 1 minute ago

  @virginmedia Nah, this is not on. What is this UK side internet issues going on the past few weeks. What is the estimated turn around on a full resolution?

• 
  Ian Dodds (@Do08dds) reported 3 minutes ago

  @virginmedia app not working yet again! Cheers for another ruined evening

• 
  Bernie Hynes (@TheBernie1967) reported 4 minutes ago

  @El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!

• 
  Phil (@philbreadin) reported 5 minutes ago

  @virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @skytv is looking more tempting.

• 
  Alloqui Strix (@AlloquiStrix) reported 6 minutes ago

  @virginmedia Estimated times were given on Thursday as 17th to fix. Friday 10th at 8am it said 18.00 on that day. 20 mins later it said 17th again. You need to sort out the messaging. I'm burning through my mobile data as a result of your self inflicted outage (it was an upgrade I was told

• 
  Alloqui Strix (@AlloquiStrix) reported 9 minutes ago

  @virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?

• 
  John Mercer (@Merse2506) reported 9 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  Alan Roberts (@AlanRob68902430) reported 15 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

• 
  Ian (@irbrassmonkey) reported 16 minutes ago

  @virginmedia What is going on with the internet in Bounds Green really not happy. This is my first month with you and because of this black out I have missed a one in a universe event. It will never happen again ever. Very disappointing.

• 
  Patrick McNamara (@PaddyMc_06) reported 16 minutes ago

  @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!