Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Southwark, London, Waltham Forest, City of London, Croydon, Hammersmith, Newham, Hackney, Dagenham, Romford, Woodford Green, Bromley, Harringay and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Ilford |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Emma Quick
(@EmmaAintQuick) reported
from
Wandsworth, England
@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia this intermittent problem has been going on for a few weeks in Chingford. Fed up with it.
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BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
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Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
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Doc
(@TheCapeDoctor) reported
from
Barnet, England
@virginmedia Mine still not working. Keeps dropping out. Lost internet 3 minutes ago during a work conference call. Really not acceptable.
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thereshegoes
(@thereshegoes17) reported
from
Merton, England
@virginmedia There still seems to be a problem with internet dropping out
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working how can you say it's been fixed!!
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Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia you say the issue has been fixed when clearly it hasn’t because lots of customers are still having connectivity problems. Far from ideal as I can’t connect to client video calls :-(
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Daniel W
(@damawa42) reported
from
Camden Town, England
@Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
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J
(@Jay_Hul) reported
from
Crayford, England
@AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
The kid was upset today during his @zoom_us video call during his #beavers meeting when @virginmedia #internet went down (again). Sort it out @virginmedia #payingpremium #internet #beavers #beaversathome #lockdown2020
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia No we can't just for updates because your site is down too
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Kacper 🧅
(@kourcper) reported
from
Tottenham, England
virgin media fix your ******* wifi
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Dudley & Co Roofing Ltd
(@dudleyandcoltd) reported
from
Barnet, England
Any elses Virgin down 👎🏻 #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Derrick
(@LauraDerrick20) reported
@virginmedia I’m very disappointed that as an existing customer, I cannot take advantage of your oomph bundle at £79. Instead I am quoted £90+. Bearing in mind I would be signing up to a new contract for 18 months. Ultimately I have now cancelled my contract with you. Disgraceful
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kate stone
(@katestone4) reported
@virginmedia zero help from your customer service team who have no understanding of why I’m calling!! Half of a series on a channel I’m subscribed to says “subscribe” when I try to watch which is very annoying as already watched ep 1!
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The WorkSmith Group
(@TheWorkSmith) reported
@virginmedia wTH good old virgin media again. So a marathon session of 25 hrs on to customer services. They are charging me for the last 10 months with items that don’t work. I get through to their Scottish office and speak to aiden very good (after 25 hrs) to confirm new package
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Russ Haines
(@HainesRuss) reported
@virginmedia Thanks, I Have tried both and neither solve the issues.
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Balvinder Sidhu
(@BalvinderTV) reported
My internet has not been working for almost a week @virginmedia promised an engineer would fix Saturday afternoon but no-one came then we were assured that they would come today but no show - incredibly disruptive especially when wfh & call centre unhelpful
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Esgidiau Angladd 🏴🇪🇺
(@andrewjrosoman) reported
@virginmedia scam call claiming to be virgin to boost internet. Asked to download “team quick support”
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Chris Deadman
(@Chrisyddmn) reported
@virginmedia Been into apps and tried it and it doesn't work, I have restarted the box already and still nothing
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Ian Jones
(@ianjones1981) reported
Well after 14 loyal yrs as a customer @virginmedia you have well & truly lost any respect of mine! Not the way to do business! Hung up on, manager refused to take call or discuss. Only called to change address, @Virgin can't supply that area we therefore pay them £240!
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Guvd_7
(@Guvd_7) reported
@virginmedia The phone lines are too difficult to speak to a human and the work itself often takes over an hour. I don’t want to be stuck on the phone while we do this. Chat is much more convenient for the customer. How do I access chat?
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HoggGoblin
(@HoggGoblin) reported
@virginmedia Really? You don’t think intermittent loss of internet - or so slow as to be unusable for days at a time is worth a status update? Even when you’ve given it a fault reference? You think it’s more efficient for everyone to call you separately rather than openly admit the issue?