Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of London, Poplar, Waltham Forest, City of Westminster, Islington, Southwark, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	20 minutes ago
London	Internet	1 hour ago
London	Internet	3 hours ago
Hackney	Internet	3 hours ago
City of London	Internet	3 hours ago
Poplar	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Lloyd Child (@islingtonlloyd) reported 10 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Lloyd Child (@islingtonlloyd) reported 13 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Mary (@SandraS80775853) reported 14 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Lloyd Child (@islingtonlloyd) reported 15 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  kevin richardson (@kevinri00714924) reported 25 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Rebecca Gould (@beccaleigh99) reported 26 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Shah 🦅 (@shah4569) reported 27 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Luther Blissett (@LutherB40510976) reported 28 minutes ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 29 minutes ago from London, England

  Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

• 
  Brenda (@joybrenda) reported 37 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Mary (@SandraS80775853) reported 41 minutes ago from London, England

  @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

• 
  Mark Armstrong (@markatpt) reported 41 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Andee Byford (@BobCratchitt) reported 48 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Rex (@Lozraus) reported 50 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Liam Smith (@Liamsmith260493) reported 53 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Brenda (@joybrenda) reported 54 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 55 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  #AshTag (@Ashley_Rhysss) reported 55 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Helen Reihill (@BBLn15) reported 58 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  S (@MSROPER10) reported 59 minutes ago from London, England

  @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Ferris (@LukeFerris29808) reported 4 minutes ago

  @Benleo It took me nearly a whole day on the phone to cancel virginmedia. They just put you on hold forever then cut you off.

• 
  Rob York (@BurlingtonBert0) reported 5 minutes ago

  @hamsterpranks @virginmedia Virgin - sucking the life out of humanity since inception. Thank **** I got rid years ago.

• 
  An tsean bhean bhocht 🇮🇪🇵🇱 (@CrimhthanMor) reported 5 minutes ago

  @crt_dean @TheAmanuensis @MalachySteenson They actually tend to be handpicked from state funded media, which is literally every media outlet in the country to be honest, Gript is an exception, I'm sure there are others but most are in some way or other recieving state support. Even Virgin media got handouts.

• 
  Ashley (@ScottishAshley) reported 14 minutes ago

  @virginmedia An engineer was booked and then the visit was cancelled by yourselves as it’s a wider issue apparently. So it’s an issue you should already be aware of as it’s widespread according to media

• 
  Mick (@MKE4612) reported 17 minutes ago

  @Benleo @virginmedia Make sure you announce which show you'll be showing this on, I would be very interested to watch. There are so many horror stories of people who are vulnerable and getting scammed by these mainstream companies like Virgin. **** them up Ben.

• 
  Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported 17 minutes ago

  @Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.

• 
  Ian 🇬🇧 (@nightrider20244) reported 17 minutes ago

  @Benleo @CherryFaves0 @virginmedia They are useless the call centre staff are clueless I was only trying to be able to log into account on line and change bank details with them still never got it done all time I was with them I had to ring up every month to pay bill the only thing they understand is taking money

• 
  Carrie Clarke (@MrsCClarkey) reported 21 minutes ago

  Come on @virginmedia my elderly mother has been without TV since 14th May. Your outage updates are wrong every day. No way of talking to a human. You need to do better!!!!

• 
  Chrissie (@Luv_Farmers) reported 21 minutes ago

  @Benleo @virginmedia I'm surprised that an investigative journalist even accepted these conditions in the 1st place. VM has an awful reputation for this kind of behaviour which is widely known. Sorry this happened to you but it was to be expected

• 
  Kevin Moss (@KevinMoss136938) reported 22 minutes ago

  @virginmedia Cannyou tell me when the outage in the PR2 area will be fixed Tv on but no internet connection