Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, City of London, Hackney, Southwark, Poplar, City of Westminster, Islington, and Waltham Forest.

City	Problem Type	Report Time
London	Internet	16 minutes ago
London	Internet	3 hours ago
Newham	Total Blackout	5 hours ago
City of London	Internet	5 hours ago
London	Internet	11 hours ago
Hackney	Internet	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Paul Lewis (@paulstevenlewis) reported 2 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Rex (@Lozraus) reported 8 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  royal 🌈 (@elthampalacegay) reported 9 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Mark Armstrong (@markatpt) reported 11 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Brenda (@joybrenda) reported 14 minutes ago from London, England

  @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

• 
  DianaS (@DianaAlexS) reported 21 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  Brenda (@joybrenda) reported 25 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 29 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Richard Gendal Brown (@gendal) reported 30 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 31 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Helen Reihill (@BBLn15) reported 31 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Mary (@SandraS80775853) reported 32 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Jason Starman QBE 💙 (@starmanuk) reported 35 minutes ago from London, England

  @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 35 minutes ago from London, England

  @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

• 
  Tomasz Rykała (@tomaszrykala) reported 41 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Francisco Soler (Jr) (@jrseloto) reported 52 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Connor Dean (@donnorcean) reported 53 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Derrick Brown (@DerrickSWB) reported 55 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Mitzy (@mihaialaci) reported 56 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Derrick Brown (@DerrickSWB) reported 60 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Bedford (@helenxbedford) reported 2 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Burn Notice (@BurnNotice85) reported 3 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

• 
  CliveR (@CliveR39) reported 4 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  Virgin Media News (@VirginMediaNews) reported 6 minutes ago

  A persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.

• 
  Caz (@caz_fizz) reported 9 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

• 
  ☣ ѕєℓιиα куℓє ☣ (@J3_D1) reported 9 minutes ago

  Would you rather eat a bag of broken glass or deal with @virginmedia I can’t decide…

• 
  SK (@s4m1rk23) reported 9 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  LGWLGWLGW (@lgwlgwlgw) reported 9 minutes ago

  @virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 10 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  Robert Grace (@Beastial_Maggot) reported 10 minutes ago

  @virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……