Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: Wembley, London, Poplar, Camden Town, Croydon, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, and Brent.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Internet | 2 hours ago |
|
London
|
Internet | 2 hours ago |
|
Poplar
|
Internet | 2 hours ago |
|
London
|
Wi-fi | 3 hours ago |
|
London
|
Internet | 10 hours ago |
|
London
|
Internet | 12 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Alan Back (@ARBack1) reported from Richmond, England@virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business
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Toby Varsanyi (@tvarsanyi) reported from Tottenham, EnglandNot working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia
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Michael Henry Lamb (Mike TV) (@Michaelhlamb) reported from Poplar, England@virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?
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Alexandra Kirk (@_alexandrakirk) reported from Tottenham, England@virginmedia Hiya, still having connection issues in N6, are there any updates?
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Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
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Dominic Sender (@dcsender) reported from Camden Town, England@virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.
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Scott Gentle (@ScottGentle14) reported from Camden Town, England@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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ivana croissant (@acamarama) reported from Hackney, England@virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service
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Alex Balfour (@adbalfour) reported from Kensington, England@virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!
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raymond Barker (@RaymondBarker4) reported from East Ham, England@virginmedia We are sick of the constant interruption to our service time for a change me thinks
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Subhendu Dey (@subhendudey) reported from Kingston upon Thames, EnglandHi @virginmedia I don't understand I am not under any contract still I am not able to cancel my connection. Can you please why??
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Papa J (@CalfosDrive) reported from London, England@virginmedia I want to cancel my mobile contract. How do I do this?
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𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, EnglandNever had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Cordell Campbell (@cordellcampbell) reported from Kensington, England@virginmedia outage in Kensington....again.
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Toby Varsanyi (@tvarsanyi) reported from Tottenham, England@virginmedia Internet not working again. Never received a response from the number you sent me
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IvernelleSita (@IvernelleSita) reported from Eltham, England@virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!
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IvernelleSita (@IvernelleSita) reported from Eltham, England@virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!
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Papa J (@CalfosDrive) reported from London, England@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England@DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service
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Eddie🇬🇧🇪🇺 (@Edd1203) reported from Camberwell, England@jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack (@Jack_Rixmah) reported@virginmedia 2023 and your still telling me to reset my hub everyday like its not your actual service thats the problem
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MollyBlewerMUA (@molly_mogg) reported@virginmedia I will continue to contact @MasonKnightUK to get the to finalise the payment for you if i can get through. If possible is there a reference i can give to the credit amendment department to explain my case? Thank you for your help
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Bradley Powell (@BradleyPowell04) reported@virginmedia your broadband is garbage. Deciding to not work during the last week of the NFL season. Good one
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🏳️⚧️ Alex 🏳️🌈 (@BHH03) reported@virginmedia The service has never been right since it was first installed in our village.
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Jonny (@Jonny97652713) reported@virginmedia Yes it happens on a regular so it’s your poor internet ta and bye
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Clive McCarthy (@interaction0410) reported@virginmedia Service page never shows problems. My internet cuts out several times a day, every night cuts between 12.30 and 2.00 am the time I need it. Virgin last year were supposed to have carried out major maintenance in the LN5 Lincoln area, but its worse #virginmedia
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Shane Granger (@MonStare) reported@virginmedia I'm trying to upgrade my package and have been transferred to a Whatsapp exchange with your customer relations team who haven't answered for almost an hour. Do we have different interpretations of the term Customer Relations?
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Nicola Jayne gallis (@nicolapinkfairy) reported@virginmedia absolutely shocking service I have tried to cancel my virgin twice now, virgin was disconnected on the 30th Dec so not used any of your services since then and now I’m told I owe you £60! For what??? You should have ended my contract but didn’t, that’s not my fault!
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James Zettell (@JamesZettell6) reported@virginmedia I live in Canada. That said. I've had zero luck dealing with Virgin as an entity in and of its self. Very frustrating. I'm reaching out for lack of anyone being able to help rectify my situation. We've spoken to reps endlessly to the point of utter frustration. Plz help me.
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Alicya Flogdell (@agentf15) reportedTotally disgusted by @virginmedia & how they treat long term customers of 20 plus years trying to change my mums package & totally useless. Want to charge more for less services!! Disgusted will be cancelling!!