Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Southwark, Hackney, Poplar, City of London, Newham, City of Westminster, Waltham Forest, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	1 hour ago
London	Internet	6 hours ago
London	Internet	7 hours ago
London	Internet	7 hours ago
London	Wi-fi	8 hours ago
London	Internet	8 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Tomasz Rykała (@tomaszrykala) reported 3 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 6 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 12 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Derrick Brown (@DerrickSWB) reported 12 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  royal 🌈 (@elthampalacegay) reported 21 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  Rhymer Rigby (@rhymerrigby) reported 24 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Melanie Hart (@MelanieHart72) reported 24 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Brenda (@joybrenda) reported 25 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  SallyH (@sallyhhk) reported 27 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  seiferxin (@seiferxin1) reported 27 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

• 
  Mitzy (@mihaialaci) reported 28 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Helen Reihill (@BBLn15) reported 31 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Declan Higgins ☘ (@declan1968) reported 40 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Michael James Weaver (@Weaverfooty14) reported 43 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Francisco Soler (Jr) (@jrseloto) reported 46 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Adam Farnsworth (@farnsworth_adam) reported 51 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Mary (@SandraS80775853) reported 52 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Roger Highfield (@RogerHighfield) reported 53 minutes ago from London, England

  @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

• 
  kevin richardson (@kevinri00714924) reported 55 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Jason Starman QBE 💙 (@starmanuk) reported 59 minutes ago from London, England

  @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ChainResolve (@Web3Resolve) reported 5 minutes ago

  @DBposer @O2 @virginmedia Hey, checking back in. Are you still having trouble with this?

• 
  Fi (@feebee_69) reported 6 minutes ago

  @virginmedia I'm only engaging with them until they hang up or start crying 🎉

• 
  Philip Clarkson (@PJClarkson) reported 8 minutes ago

  @Benleo @virginmedia I’ve had this same issue!! I couldn’t understand any of the customer services advisers.

• 
  James (@James59973804) reported 10 minutes ago

  @virginmedia your service is absolutely **** why is my internet down!!!!!

• 
  Joanna Ross (@JoannaR47564283) reported 13 minutes ago

  @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.

• 
  Victoria Lawrence sm 🇬🇧 (@vclark90_sm) reported 14 minutes ago

  @Benleo @virginmedia They are awful.

• 
  Sue Metcalf. 🌈 (@suemetty) reported 15 minutes ago

  @virginmedia There is no signal apparently there is a known issue in my postcode NE8 3JP

• 
  786 (@TS7319) reported 15 minutes ago

  @Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable

• 
  Guyz2005 (@Guyz20051) reported 19 minutes ago

  @Benleo @virginmedia They were always awful , I said that to someone on a sales stand , his answer was , I hear this all of the time, good product, **** 💩 company . 02 own it now .

• 
  Ric M. (@revoraman) reported 21 minutes ago

  @Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!