Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: City of London, London, Southwark, City of Westminster, Waltham Forest, Newham, Hackney, Poplar, Islington, and Tower Hamlets.

City	Problem Type	Report Time
City of London	Internet	6 hours ago
London	Internet	7 hours ago
London	Internet	8 hours ago
London	Internet	8 hours ago
London	Internet	8 hours ago
London	Total Blackout	16 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Richard Gendal Brown (@gendal) reported 6 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Vegan join the PCS Union (@Veganforever67) reported 10 minutes ago from London, England

  @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 14 minutes ago from London, England

  Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 17 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Annie Caird 🌻 (@AnnieCaird) reported 21 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  kevin richardson (@kevinri00714924) reported 22 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Melanie Hart (@MelanieHart72) reported 29 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Swami (@swami102) reported 29 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Christine Allado (@ChristineAllado) reported 30 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Vegan join the PCS Union (@Veganforever67) reported 34 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Mustakim. (@Mustxkim) reported 35 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  Mary (@SandraS80775853) reported 35 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Helen Reihill (@BBLn15) reported 37 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 42 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  royal 🌈 (@elthampalacegay) reported 43 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 44 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Tomasz Rykała (@tomaszrykala) reported 45 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  CJ (@ZJM_331) reported 47 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Declan Higgins ☘ (@declan1968) reported 47 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Adam Farnsworth (@farnsworth_adam) reported 48 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrmutherfukery (@Mrfutherfukery) reported 5 minutes ago

  @virginmedia @fanboyofnolan Yes, absolutely they do **** all even if you can actually get you speak to a person. Which is near impossible. Very bad company if you cancel your contract they call you in about 10 minutes 🤑🤑🤑🤑

• 
  Chris (@Brutha_bear74) reported 5 minutes ago

  @virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you

• 
  twocakesdakes (@2cakesdakes) reported 11 minutes ago

  @virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?

• 
  Pro-Irish🇮🇪🍀🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IrishBlackOps19) reported 11 minutes ago

  @virginmedia The worse broadband company ever. I’ve been a customer for nearly 10 years and just lately the broadband is shocking. It looks like I’ll be going to a new company and never coming back to virgin.

• 
  Stephanie 🇬🇧 (@stephiejmc) reported 15 minutes ago

  @virginmedia Hi telling me have see blueyonder account I can’t even rember that account so can’t eve. Sign in

• 
  Al (@lexophile) reported 16 minutes ago

  @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

• 
  hennii (@NathanH17475101) reported 17 minutes ago

  @virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things

• 
  Simply Norwegian (@simplynorwegian) reported 19 minutes ago

  @virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??

• 
  Kevin Clark (@kevinclarknw) reported 20 minutes ago

  @virginmedia Not good enough, I'm afraid. This is just the latest outage in recent weeks. The siuation appears to be getting worse, not better. We are paying for a service you are not providing and incurring additional costs through being unable to work from home.

• 
  Joshua Oliver (@ashlet87) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies