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Virgin Media

Virgin Media outages and service status in Stepney, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 26 outage signals in the last 24 hours around Stepney, including 26 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 29, 6:58 PM GMT+1.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 10% Total Blackout (10%)
  • 4% E-mail (4%)
  • 3% TV (3%)
  • 0% Phone (0%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of Westminster, Waltham Forest, City of London, Southwark, Newham, Poplar, and Islington.

CityProblem TypeReport Time
London Internet 23 minutes ago
Hackney Wi-fi 49 minutes ago
Hackney Internet 2 hours ago
City of Westminster Internet 3 hours ago
Hackney Internet 4 hours ago
Waltham Forest Internet 4 hours ago

Nearby cities with recent reports

London

88 recent signals

23 minutes ago
Hackney

21 recent signals

49 minutes ago
City of London

8 recent signals

8 hours ago
Southwark

7 recent signals

1 day ago
City of Westminster

3 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • DianaAlexS
    DianaS (@DianaAlexS) reported from London, England

    @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

  • elthampalacegay
    royal 🌈 (@elthampalacegay) reported from London, England

    Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

  • HunteLucy
    Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia If you were sorry, this issues was fixed long time ago…

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

  • AnnieCaird
    Annie Caird 🌻 (@AnnieCaird) reported from Islington, England

    @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

  • markatpt
    Mark Armstrong (@markatpt) reported from London, England

    @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

  • ZJM_331
    CJ (@ZJM_331) reported from Islington, England

    @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

  • tomaszrykala
    Tomasz Rykała (@tomaszrykala) reported from London, England

    Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NothingLane
    Richard Bignell (@NothingLane) reported

    @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

  • dannog_8
    Dan (@dannog_8) reported

    Remind me again why I pay Virgin Media monthly for a service that works whenever it feels like it?

  • nashs
    Sinead Nash (@nashs) reported

    Thank you @virginmedia for this well timed outage that means I’ll need to need to take my laptop on holiday 🙄🙄🙄

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @virginmedia @JagsArthurson Your full of **** its why your loosing thousands of customers right now

  • kaytydaty
    Kay (@kaytydaty) reported

    @virginmedia I want to change bank details but online, the manage direct debit link, goes to ‘something’s not quite right, we’ve found a problem, please try again’ every time. Can you send me a direct link please? Thanks Kay

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @robhinds @virginmedia I have never been told I need anything other than broadband.... even if do decide to have a home phone that now plugs right in to the router.

  • EDsetMefree
    Michelle Wright (@EDsetMefree) reported

    @virginmedia been with you ever since you were ntlworld, you recently changed my phone to digital with back up emergency phone, the engineer didn’t take my disability into account, has put my phone where I can’t even get to it, impossible to get through to you as you cut the call before connecting, your now not giving me the service I am paying for and in breach of contract, so I am going to cancel my direct debit for all services including tv

  • eastmancred
    David Mellor (@eastmancred) reported

    @United_Webby @virginmedia @virginmedia are without doubt the worst company I've ever dealt with. Nothing ever works and you can't speak to anyone about it. Don't do it Webby.

  • geminicat7
    Jan (@geminicat7) reported

    🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up my mobile data chatting on social media so I’ll see you when / if it’s sorted!

  • CleanzineEditor
    Jan Hobbs (@CleanzineEditor) reported

    @virginmedia I've just sent a message & X told me there was a problem & my message would be saved. I'm hoping you receive it soon.