Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, Waltham Forest, Poplar, Islington, City of Westminster, Hackney, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	4 hours ago
London	Internet	5 hours ago
London	Internet	6 hours ago
London	Wi-fi	7 hours ago
London	Internet	8 hours ago
London	Internet	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  mark (@PieFaceMark) reported 42 seconds ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Steven Kraan 🐀 (@drawing_daily) reported 3 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Declan Higgins ☘ (@declan1968) reported 3 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Declan Higgins ☘ (@declan1968) reported 7 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Helen Reihill (@BBLn15) reported 8 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Lloyd Child (@islingtonlloyd) reported 11 minutes ago from Islington, England

  Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD

• 
  Derrick Brown (@DerrickSWB) reported 22 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  S (@MSROPER10) reported 24 minutes ago from London, England

  @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

• 
  Marian Martin (@marianmartinart) reported 26 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Connor Dean (@donnorcean) reported 26 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Andee Byford (@BobCratchitt) reported 27 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Derrick Brown (@DerrickSWB) reported 29 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Shah 🦅 (@shah4569) reported 29 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Helen Reihill (@BBLn15) reported 30 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Helen Pinkers (@Barchetta66) reported 31 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  #AshTag (@Ashley_Rhysss) reported 39 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Brenda (@joybrenda) reported 41 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  kevin richardson (@kevinri00714924) reported 44 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Adam Farnsworth (@farnsworth_adam) reported 44 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 49 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christina Balmer (@Chr1ssieB) reported 7 minutes ago

  @virginmedia = appalling service. No WiFi no phone line for most of the day. Estimated fixing time - another 17 hours!! #virginmedia #terribleservice

• 
  AdamB® (@OfficialAdamB) reported 16 minutes ago

  @mobily_uk @virginmedia You get a better deal when u 1st joined then after your in there trap u get shafted, price rise, price rise until u ring them then it drops. Then rinse and repeat. Same ****.

• 
  P4J (@pri_janes) reported 19 minutes ago

  @virginmedia is there an issue in the TS15 area? How is one to doom scroll on TikTok efficiently with no internets?

• 
  kevan ramsdale (@KevanRamsdale) reported 19 minutes ago

  @Claim_Respond_V I appreciate Virgin Media complying with the EA2010 trying to dictate the terms you provide a service is both unlawful & arrogantly ignorantly rude #disabledhatecrime you can find my details through my account!

• 
  Hussey FM (@djspeedy34) reported 21 minutes ago

  @virginmedia Dont say i gotta pay more, I been a loyal customer with you for years

• 
  CrankyGeek (@pepetideo) reported 23 minutes ago from Oxford, England

  You only know how sitty a service provider relly is when something goes wrong. Was with @virginmedia for over 5 years. Now that i decided to leave they have charged me for 2 months with me already with another provider. After complaining they take 2 months to refund you and now that i sent them their router they somehow misplaced it and charged me 40 quid saying i didnt send it (even thought i had a call last week where i gave them the receipt) If you are their customer.. Get out as soon as possible and remember to block the direct debits. They cannot be trusted with your money.

• 
  Martinayres65@outloo (@Martinayres65o1) reported 26 minutes ago

  @virginmedia it’s now been an hour since the promised call from you. Given we have been without broadband & TV since Friday I would have thought you would make it a priority. Seems Virgin doesn’t care about its customers. Happy to take money whilst delivering no service

• 
  Road Painter (@RoadPainter) reported 26 minutes ago

  @virginmedia Thank you but please don't be concerned. I don't post my personal details on here (my legal name is not Painter, R) so any attempt to gain access would fail.

• 
  lindahudson (@lindahudson66) reported 30 minutes ago

  @virginmedia @keithapearson @virginmedia Why don't you call your customer, do the decent thing.

• 
  mancs boi (@DjmarkieT) reported 32 minutes ago

  @TheSun @DailyMirror @ManchesterEven why is no one reporting about the fact virgin media broadband and TV has been down since 2pm friday with no updates to customers an absolute joke! #virginmedia