Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, City of London, Poplar, Waltham Forest, City of Westminster, Newham, and Islington.

City	Problem Type	Report Time
Waltham Forest	TV	2 seconds ago
Hackney	Wi-fi	1 hour ago
London	Internet	3 hours ago
London	Internet	3 hours ago
London	Total Blackout	11 hours ago
London	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 3 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 7 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 10 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Brenda (@joybrenda) reported 11 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  Rebecca Gould (@beccaleigh99) reported 13 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Helen Reihill (@BBLn15) reported 14 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Vegan join the PCS Union (@Veganforever67) reported 15 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 15 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Shah 🦅 (@shah4569) reported 16 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Steven Kraan 🐀 (@drawing_daily) reported 17 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 18 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Mark Armstrong (@markatpt) reported 19 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Roger Highfield (@RogerHighfield) reported 22 minutes ago from London, England

  @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

• 
  Lucy Hunte (@HunteLucy) reported 23 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  Annie Caird 🌻 (@AnnieCaird) reported 24 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Liam Smith (@Liamsmith260493) reported 24 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 33 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Helen Reihill (@BBLn15) reported 38 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Shah 🦅 (@shah4569) reported 47 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 59 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John T (@John48231) reported 8 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb

• 
  SFB-Mod (@cycleprawn) reported 8 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Scum company. Lying cheats on their OS call centres. Worst customer service I’ve ever experienced.

• 
  Cieran Smith (@Cieran_Smith98) reported 11 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I left them last month after 12 years, also gone to open reach (EE) the service is far superior both the hard product and the customer service.

• 
  skif’s (@MrEldricardo) reported 14 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt No. Bad idea. We had it. Went from £35 to £65 in 24 months.

• 
  paresh shah (@pareshs90995446) reported 15 minutes ago

  My mother's landline is not working . She is 89 years old and relies on the phone very much . We can't call her , she can't call us . She doesn't have a mobile phone . I have tried to ring customer service but just cannot get through . @virginmedia

• 
  Dmitriy Lobov (@DymDymok) reported 17 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt 18 years? Man, has it never occured to you to check what alternative were?

• 
  Croí Na hÉireann (@na_croi) reported 18 minutes ago

  @daphmc_ @Rugby_Scoop @virginmedia Not rattled at all. Any game v The ABs was always at the very best for Ireland a 50/50 game. We could have won that game after being 14-0 down but just left ourselves too much to do after a slow start. Disappointed but not rattled.

• 
  Adrian Weale (@Edeaulx) reported 19 minutes ago

  Hey @VirginMedia, does an incomprehensible email and one desultory telephone call when I wasn't at home and therefore not in a position to answer the 'security' questions constitute your only effort to resolve my complaint reference C-1907261424?

• 
  NEVER give up. (@o00525600) reported 20 minutes ago

  @TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on

• 
  Joe Mama (@rafrafUk) reported 20 minutes ago

  Wow. I thought @virginmedia was bad but @skytv makes them look gooooood!