Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Newham, City of London, Poplar, City of Westminster, Islington, and Waltham Forest.

City	Problem Type	Report Time
London	Wi-fi	5 hours ago
Hackney	Wi-fi	14 hours ago
London	Internet	16 hours ago
London	E-mail	16 hours ago
Southwark	Internet	19 hours ago
London	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 1 minute ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Christine Allado (@ChristineAllado) reported 1 minute ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Helen Reihill (@BBLn15) reported 4 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Vincenzo Rampulla (@vmrampulla) reported 5 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Mariachiara (@mariesnotcool) reported 5 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Luther Blissett (@LutherB40510976) reported 12 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Helen Reihill (@BBLn15) reported 16 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Helen Reihill (@BBLn15) reported 16 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Mitzy (@mihaialaci) reported 18 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  SA Punk (@michaelsamuels4) reported 21 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Zahida (@zkhussain) reported 24 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Andee Byford (@BobCratchitt) reported 24 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Derrick Brown (@DerrickSWB) reported 33 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Connor Dean (@donnorcean) reported 34 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 37 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 37 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Derrick Brown (@DerrickSWB) reported 41 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 47 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Rhys (@_RhysThorne) reported 49 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  CJ (@ZJM_331) reported 54 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Munro (@Munro78) reported 3 minutes ago

  @virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?

• 
  william (@william27504693) reported 8 minutes ago

  @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

• 
  Virgin Media News (@VirginMediaNews) reported 11 minutes ago

  A persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.

• 
  Cass 🍊 (@DannyCass1) reported 14 minutes ago

  @charlieldrv @SkyHelpTeam If you can move to Virgin Media. Never had a problem and always turn out rapid for the few repairs I’ve needed.

• 
  Chris4RAFC (@Chris4RAFC) reported 18 minutes ago

  @DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +

• 
  1965 Blue 1878 (@noimspartakus) reported 21 minutes ago

  @virginmedia do you have any issues in WA9? My internet has gone down 😡

• 
  ArtVandaley (@dothefunkgibbon) reported 21 minutes ago

  @virginmedia Instead of silly twitter replies , when you know there is a big outage why don't you publish it on the website ? Have a message on the phone line also , would solve a lot of problems . Your phone lines were overwhelmed yet that could have been prevented .

• 
  Damian Hastie (@DamianHastie) reported 21 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Robert Grace (@Beastial_Maggot) reported 22 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬

• 
  Sharon Williams (@SharonWill65057) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies