Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Wembley, Newham, City of Westminster, Hackney, Croydon, Richmond, Hampstead, Mitcham, Welling, Barnet and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| City of London |
||
| London |
Internet | |
| Southwark |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@lottiebirkin @virginmedia Awful company with the worst customer service. 😬
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Angela
(@angelrosie5) reported
from
Ilford, England
@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
@virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work
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Handmade by Tinni
(@ByTinni) reported
from
Ilford, England
@virginmedia Yes. Off course. No help.
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Michael James Weaver
(@Weaverfooty14) reported
from
London, England
@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
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Aneesh Varma
(@AneeshVarma) reported
from
Bromley, England
@virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support
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David Cantwell 🇬🇧🏴🎸🏐
(@davewcantwell) reported
from
Walthamstow, England
Anybody else's @virginmedia #V6 box been down for the last week? The old #Tivo box is still working in another room
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs
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Duarte Mendonça
(@DuarteMendonca) reported
from
Hammersmith, England
@virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia Yes I'm shocked too, didn't think it would be this long & they best fix it as I can't work and I'm using all my mobile data to try and contact them. Really bad service.
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
So @virginmedia we’re without wifi YET AGAIN, sometimes it’s been for as long as a week. Your service is a disgrace & I’ll be delighted to ditch you asap. Service to be resumed at 11.59 pm isn’t good enough. 7 or 8 times this year. I’ll be sure to post this on Nextdoor #bye 👋
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James Hargrave
(@HargraveInc) reported
from
Merton, England
@virginmedia Yes. The router has been going down completely. I checked that link and it said "intermittent issues"
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia It's been over 24 hours now and I've now been told it will be 10am tomorrow. I'm in North London, not in the wilderness. Its shocking that there's no Internet in the city. Maybe there service is getting worse.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia Yes, we’ve all reported it and service update says fix by 4pm today. Thanks.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating
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Little_Missy2. MA. History🐝🏴🇪🇺🌹
(@Missy_Ports) reported
from
Barnet, England
@SilentMugger @virginmedia Richard. don't bother. I've had various Internet providers and virgin is the worst. I've been without Internet for 23 hours and counting now and still can't get hold of anyone to help. I can't do my job and they appear to have issues all over the UK.
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Shar 💙 #IStandWithUkraine
(@sharlewis58) reported
from
Hackney, England
@virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.
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Kristian Lommi
(@KristianLommi) reported
from
Bromley, England
@virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Turley
(@daveturley1) reported
@virginmedia The team that came to run cable to cabinet around two weeks ago said engineer will call in an hour or so but he never did. My account is 029734302 area 01
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Tim Hoggarth
(@hoggarth_tim) reported
Any idea why my internet and TV are down @virginmedia ? Postcode BD13 2AA
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Robert Lindsay
(@RobertL87624765) reported
Virgin Media you are great at taking our money - yet provide a dissatisfactory customer service - for hours i have been trying to contact you-sending me to a bot. @virginmedia
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Darren W
(@weasel140105) reported
@virginmedia any chance of being able to SPEAK to someone and get my issue sorted out????
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Tommy Driscoll
(@tdriscolljourno) reported
@virginmedia we have had no wifi for about 5 days now, rang up 3 times and the useless customer service team told us we will be back online on 3 separate occasions but have had nothing, it’s beyond a joke, we’re university students needing an internet connection. Sort this out.
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Muhaymin
(@MHYM1N) reported
@virginmedia internet's been down for an hour and hasn't come back up. Logged in online to check service status and says there's an issue in my area but when I go to press 'register loss of service' nothing happens. I've also tried to call but can't get through to anyone
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Amy Louise Dubber
(@bcafc_amylou) reported
@virginmedia no internet again, this is becoming a regular occurrence. Tv won’t connect because of wifi, box has been flashing green since Monday and has been slow internet (painfully) but now completely stopped working😡
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gwennypenpen 😺📚 🍷 MD ANT
(@FenellaFollicle) reported
@virginmedia hi Virgin. Much like everyone else tweeting you, we've had intermittent broadband since Sunday 26/03. No issues in the area, and we've been told it's short term connectivity issues. I can't work from home and I need to. Is there anything that can be done?
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Liz mcgowan
(@Lizzymac64) reported
@virginmedia It only seems to be when we call my mum. All other land line calls are fine. It’s worked fine today but we’ve had the problem for about 4 days prior to today. We will monitor it. Thanks
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Amy Louise Dubber
(@bcafc_amylou) reported
@virginmedia No issues apparently in my area