Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Southwark, Waltham Forest, Hackney, Poplar, Islington, City of London, and City of Westminster.

City	Problem Type	Report Time
London	Internet	17 minutes ago
London	Internet	2 hours ago
London	Wi-fi	3 hours ago
London	Internet	7 hours ago
Newham	Internet	11 hours ago
London	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 2 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Connor Dean (@donnorcean) reported 7 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Brenda (@joybrenda) reported 11 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  Paul Lewis (@paulstevenlewis) reported 14 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Lloyd Child (@islingtonlloyd) reported 17 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Mary (@SandraS80775853) reported 19 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Mariachiara (@mariesnotcool) reported 19 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Zahida (@zkhussain) reported 21 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Connor Dean (@donnorcean) reported 24 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Helen Reihill (@BBLn15) reported 25 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Helen Reihill (@BBLn15) reported 26 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Derrick Brown (@DerrickSWB) reported 28 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  #AshTag (@Ashley_Rhysss) reported 31 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Brenda (@joybrenda) reported 33 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  royal 🌈 (@elthampalacegay) reported 35 minutes ago from London, England

  @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 36 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Lucy Hunte (@HunteLucy) reported 40 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  Sam Batty (@sam_batty) reported 51 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Steven Kraan (@drawing_daily) reported 53 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Helen Reihill (@BBLn15) reported 60 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin (@1kevin010) reported 9 minutes ago

  @virginmedia My broadband is down, bn15 area, service status problem in my area, can you confirm please

• 
  KevJ (@KevvyJ63) reported 9 minutes ago

  This is a set ‘bot’ message that just replaces the name each time….. if @virginmedia can ‘bot’ people and respond ‘so quickly’, why’s it taken a WEEK to sort the same issues as last weekend. Shite service that we’re paying top dollar for!!

• 
  Shaun Harding 𓅪 (@Sbaggieboy60) reported 12 minutes ago

  @virginmedia @cmwba will taking a closer look at my account fix the problem? What will you be looking at closely?

• 
  (tez7n2) (@MickeyDN7) reported 14 minutes ago

  @virginmedia @NealAGriffiths Why are you working hard when you told me it's SkYs fault !!?! You're full of ****

• 
  Runningman (@frankieJnr66) reported 15 minutes ago

  @virginmedia @njwoodward You say your technical teams are working actively to fix the problem!With regards do they know what they are doing as it’s been like this since yesterday and I’ll be requesting a refund for this inconvenience?

• 
  𝕳𝖊𝖑𝖎𝖔𝖌𝖓𝖔𝖘𝖙𝖎𝖈 ✍ ☠️🏴‍☠️⚓ (@No008008) reported 16 minutes ago

  @Sargon_of_Akkad @pritipatel Happy cant get a resolution from virgin media because Kolkata exists day

• 
  lulu 17 (@alrightside) reported 17 minutes ago

  @giawcalledari if ur either a virgin media broadband customer or o2 mobile customer !!!! u can easily log on the app “priority”

• 
  cheryl blake (@BlakeyCb48) reported 20 minutes ago

  @virginmedia But where paying for a service that isn’t working it’s not just a local loss it’s all over

• 
  Tee (@nocturnallamb) reported 20 minutes ago

  @virginmedia what the hell is up with every time I start the bix it goes to home and not on my last viewed channel? STUPID change. Are you corps determined to make all UX as bad as possible 🙄

• 
  (tez7n2) (@MickeyDN7) reported 21 minutes ago

  Hey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football