Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Newham, City of London, Southwark, Poplar, City of Westminster, Islington, and Waltham Forest.

City	Problem Type	Report Time
London	Internet	2 minutes ago
London	Internet	57 minutes ago
London	Internet	1 hour ago
Hackney	Internet	1 hour ago
London	Internet	4 hours ago
London	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Liam Smith (@Liamsmith260493) reported 3 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Vignesh (@mistervickster) reported 5 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Mitzy (@mihaialaci) reported 7 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Mary (@SandraS80775853) reported 8 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Lucy Hunte (@HunteLucy) reported 11 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  kevin richardson (@kevinri00714924) reported 12 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Amanda Birrell (@blackheathma) reported 13 minutes ago from London, England

  @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 21 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Helen Pinkers (@Barchetta66) reported 24 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Mustakim. (@Mustxkim) reported 29 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 29 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 30 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 32 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Mariachiara (@mariesnotcool) reported 35 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  radz (@rtkosha) reported 37 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Brenda (@joybrenda) reported 40 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  SallyH (@sallyhhk) reported 45 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Luther Blissett (@LutherB40510976) reported 48 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Sam Batty (@sam_batty) reported 54 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported 60 minutes ago from London, England

  @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ^Gavstar^ (@Englandgav) reported 5 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  Alison Baines (@AlisonBaines4) reported 7 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Chris Wiper (@chris_wiper) reported 7 minutes ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

• 
  Pure Hearted Human (@Graelwyn) reported 9 minutes ago

  @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Zoe Smith (@ladyspeakerz) reported 9 minutes ago

  This country England a joke even children wouldn’t be as pathetic and immature as you lot Im going straight to the police again I’ve been told the names Ian jones Emma Vicky - Virgin media Laura - Virgin media Cheryl tweedy All criminals and been doing bad bad bad things They have to go to prison My only crime making these badly brought up cold rough chav women jealous I shall be naming names now and going to the police on Tuesday My mum and dad now awake something happening YOUR ***** LITTLE SECRET GETTING EXPOSED YOU NOT GETTING AWAY WITH IT ALL MESSED UP FOR MUCH LONGER YOUR SADISTIC SICK GAME IS OVER YOU SICK DISTURBED TWISTED HORRIBLE PSYCHOPATHIC LOSERS YOU NEED LOCKING UP ALL OF YOU FOR MY SAFETY

• 
  Peter (@Peter8150139807) reported 12 minutes ago

  Does virgin media have problems every day

• 
  Max Pallas (@SuddenLife) reported 15 minutes ago

  @gloucesterglass @virginmedia Mobile phone signal in Tewkesbury is virtually non existent. I can’t send SMS text inside my home, there no 5G, and I get a weak 4G on Tewkesbury bypass. Fortunately, I have good WiFi, YouFibre 900mb for £24 monthly.

• 
  Magnolia’s Art (@Magnoli23215778) reported 15 minutes ago

  @elldivino @virginmedia ****!

• 
  meg (@MeganJuliaaa_) reported 20 minutes ago

  @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

• 
  Robert Grace (@Beastial_Maggot) reported 22 minutes ago

  Dear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬