Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Barnet, Ilford, Croydon, Bexleyheath, Hackney, Southwark, Harringay, City of London, Hampstead, Fulham, Greater London, City of Westminster and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
||
| London |
Wi-fi | |
| Barnet |
Internet | |
| Ilford |
Internet | |
| Croydon |
Total Blackout | |
| Bexleyheath |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!
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Zain Khan
(@zainyboy89) reported
from
Kingston upon Thames, England
@virginmedia @virginhelp Not happy about the connectivity issues in my area.
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia As I said yesterday, all internet, TV and media down. Called you twice for over an hour and a half yesterday but no reply. Terrible service. Have work to do! Booked engineer but they can’t come until Tuesday evening. Can you call me?
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Sara Hill
(@sarahill42) reported
from
Tottenham, England
@virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly
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Paul Andrews
(@paulaphoto1) reported
from
Walthamstow, England
@virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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𝒏𝒊𝒍𝒆𝒔𝒉
(@nilesh14) reported
from
Richmond, England
Is @virginmedia internet down in Barnes area?
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia my TiVo box has broken how can I get this replaced?
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?
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Mark Britnell
(@markbritnell) reported
from
Richmond, England
@virginmedia I have. How do you expect me to work today & tomorrow if the engineer can only come on Tuesday evening? And why doesn’t your customer service centre pick up the calls? I spent about 3 hours yesterday trying to self-diagnose the problem and waiting for someone to pick up the phone
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Guy F
(@askgeez) reported
from
Loughton, England
Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars
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John lumb
(@Johnlumb67) reported
from
Richmond, England
@virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!
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SZA’s Pommel Horse
(@SeifAbdelSalam) reported
from
Hackney, England
Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess
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Tori
(@totti369) reported
from
Wandsworth, England
@virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jane doe
(@PJandh) reported
@virginmedia 29 minutes on the phone and then you cut me off. Hardly the way to retain me as customer after 23 years 😡😡😡😡
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Slugger
(@S1UGGER) reported
@virginmedia absolute disgraceful customer service , teally unhappy at trying to sort my package out , price is a joke , nloke on the end of the phone rude , tried on line an the robot says four hour waiting time .. @SkyUK where are you
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Phil Dunnett
(@PhilipDunnett) reported
@virginmedia Got through to some patronising idiot before who just kept making some weird humming noise and wouldn’t give me a Wi-Fi extender. Probably just going to cancel
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Julie Carragher
(@JulieCarragher) reported
@virginmedia You are approximately the 15th person we have contacted about the issue, it’s beyond ridiculous! All I want is my landline to be connected!!
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Aimee Charnell
(@aimeecharnell) reported
I ask this genuinely, is there a company with worse customer service than @virginmedia? I'm now 5 hours in, speaking to person 7/8 to cancel an order I'd been told hadn't gone through. Every person I speak to tells me opposite of the last on whether order is placed/cancelled! 😭
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Miss Adam
(@Miss_A_Drama) reported
@virginmedia please help! We are having issues installing our *** after a house move. There is no virgin media socket in the new property even though I was told it would be an easy self- install. Have called and it just cuts me off after telling me I haven’t set it up yet!
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Charlie Parkes
(@t2nafish77) reported
@virginmedia No! Just wanted to vent and have already put things in place to swap to Sky. Virgin Media service has been atrocious!
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Pete Goodrum
(@petegoodrum) reported
@virginmedia That is a secondary issue. The point is you seem unaware that when - as it does often - your service fails, there is no means of securing fast efficient help. But you take my money with fast and punctual efficiency.
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Julie Carragher
(@JulieCarragher) reported
@virginmedia No as I wasn’t able to even complain the robot wanted me to fix the fault! I wanted to complain only about the awful customer service! I’m kinda giving up on getting the landline reconnected as nobody seems to be able to help !
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Tasha, Miss Anxiety 🤎
(@ChocChocGirly81) reported
@virginmedia Same old crap, check wires, unplug & restart the *** & still nothing that’s why it is now turned off for good.