Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, City of Westminster, City of London, Waltham Forest, Poplar, Islington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	50 minutes ago
London	Internet	56 minutes ago
London	Internet	2 hours ago
London	Total Blackout	2 hours ago
London	Phone	3 hours ago
London	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Francisco Soler (Jr) (@jrseloto) reported 2 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Helen Reihill (@BBLn15) reported 8 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 9 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Roger Highfield (@RogerHighfield) reported 10 minutes ago from London, England

  @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 13 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Brenda (@joybrenda) reported 23 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 30 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 34 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Helen Pinkers (@Barchetta66) reported 36 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Vegan join the PCS Union (@Veganforever67) reported 37 minutes ago from London, England

  @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

• 
  Tomasz Rykała (@tomaszrykala) reported 38 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Andee Byford (@BobCratchitt) reported 42 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Helen Reihill (@BBLn15) reported 44 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 49 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Vegan join the PCS Union (@Veganforever67) reported 50 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Swami (@swami102) reported 51 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Christine Allado (@ChristineAllado) reported 53 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  Mary (@SandraS80775853) reported 54 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Mustakim. (@Mustxkim) reported 54 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  Rex (@Lozraus) reported 60 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jose Coixao (@notnotzecoxao) reported 7 minutes ago

  @GregoryRasputin @virginmedia companies don't give a **** if you're sick or not, they just want your money greg lmfao

• 
  Mike Fuller (@ninepine) reported 11 minutes ago

  @virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡

• 
  David Cooper (@TeessideDCooper) reported 12 minutes ago

  @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.

• 
  Rob Lawler (@RobLawler840229) reported 16 minutes ago

  @virginmedia had no service since the 13th May and just been told that the problem won’t be fixed until the 26th May after being pushed back from the 20th do I qualify for the auto compensation ??

• 
  K D (@kevdev83) reported 18 minutes ago

  @virginmedia Any idea why my Internet is so crap today on the wirral literally dropping out constantly and it's the holidays the kids are going mad

• 
  Ivan Elmanov (@GregoryRasputin) reported 18 minutes ago

  @virginmedia I don’t have a problem returning it, I have a problem with your company threatening to charge me because I didn’t send the router back straight away, maybe give people more than two weeks to send it back before harassing them.

• 
  Ex-Fedupcivvy (@Fedupcivvy) reported 19 minutes ago

  @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 20 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  I.C (@IanCockerill2) reported 20 minutes ago

  @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

• 
  Gen X (@trail_71) reported 21 minutes ago

  @virginmedia It says there’s a fault but hoping to fix by May 18th 🤷 I’ve rebooted the box and it seems fine now