Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, City of London, City of Westminster, Poplar, Waltham Forest, Newham, and Islington.

City	Problem Type	Report Time
London	Internet	40 minutes ago
London	Total Blackout	3 hours ago
London	Internet	3 hours ago
London	Internet	4 hours ago
London	Total Blackout	4 hours ago
London	Internet	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Declan Higgins ☘ (@declan1968) reported 12 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 13 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  kevin richardson (@kevinri00714924) reported 15 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Andee Byford (@BobCratchitt) reported 16 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Christine Allado (@ChristineAllado) reported 17 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Michael James Weaver (@Weaverfooty14) reported 18 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Mariachiara (@mariesnotcool) reported 23 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 25 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 26 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Roger Highfield (@RogerHighfield) reported 28 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Brenda (@joybrenda) reported 32 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  Derrick Brown (@DerrickSWB) reported 32 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Connor Dean (@donnorcean) reported 39 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Shah 🦅 (@shah4569) reported 39 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 41 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Brenda (@joybrenda) reported 44 minutes ago from London, England

  @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 44 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Derrick Brown (@DerrickSWB) reported 45 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Tomasz Rykała (@tomaszrykala) reported 46 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Rhys (@_RhysThorne) reported 54 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  What would Ash do ? (@posivisionary) reported 3 minutes ago

  @virginmedia broadband down AGAIN. Since last night and still not fixed. Come on now !!!!

• 
  mick1966 (@mickschofield1) reported 6 minutes ago

  @virginmedia No Internet or TV since Monday 13th June, engineer came out today Thursday 16th June checked all the devices and wireing and all good, yet still no service and no explanation or timeline for things to be up and running again.

• 
  Temporary Location (@TemporaryLocat1) reported 8 minutes ago

  @virginmedia On the virgin media app it says it would be fixed by 17.07 which was over 20 minutes ago and it’s still down, where are the updates on what the problem is and how it will be fixed?

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 8 minutes ago

  @virginmedia This isn't working is it. Asking if I'm available 'now' to answer security questions, when I respond yes you didn't get back to me for 3 hours. When, oddly I was no longer available. Very poor.

• 
  Duncan Wright (@dwright75) reported 9 minutes ago

  @virginmedia what’s the usual hold time to report a fault? Currently at 25 mins. My internet is definitely not working despite your status checker telling me it is

• 
  Si Smith (@sjslfcforever) reported 13 minutes ago

  @virginmedia I’ve now been booted off the phone as your automated service is not very good and your live chat has kicked me off twice in the last half hour, I’m glad your saving money getting a bot to handle calls but maybe a human being would be better, could someone contact me.

• 
  D (@HopeForTo) reported 14 minutes ago

  @virginmedia major outage and nothing on X about it

• 
  A.Brown (@_DundeePerfect_) reported 15 minutes ago

  @Raphas_Angel_ @virginmedia Imagine that day everyone knows you can Hot Spot your Own Phone or Buy a Data only Sim in case ever need it. I never have a second with no Internet access, but in saying this I cannot remember which year my VM didn't work. Also plenty FREE Wi-Fi places the Benefit Office suggests

• 
  haggard girl 🏳️‍⚧️ (@fffoceania) reported 16 minutes ago

  O2 and virgin media combine to create the most incompetent internet service experience since the ******* 90s

• 
  allie 💋 (@upmyallie) reported 18 minutes ago

  virgin media are so ******* ****, sorry but taking 3 days to fix a broadband fault is unacceptable when some people have to work from HOME