Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Poplar, Islington, Southwark, Hackney, City of London, Newham, Waltham Forest, and Tower Hamlets.

City	Problem Type	Report Time
London	TV	46 minutes ago
London	Internet	54 minutes ago
London	Wi-fi	1 hour ago
London	Internet	2 hours ago
London	Internet	3 hours ago
City of Westminster	Wi-fi	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Marian Martin (@marianmartinart) reported 43 seconds ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Francisco Soler (Jr) (@jrseloto) reported 6 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Matrim Red Hand (@tripodmatt) reported 7 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  SallyH (@sallyhhk) reported 8 minutes ago from Islington, England

  @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

• 
  Helen Reihill (@BBLn15) reported 9 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Christine Allado (@ChristineAllado) reported 11 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 15 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  #AshTag (@Ashley_Rhysss) reported 17 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 21 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  royal 🌈 (@elthampalacegay) reported 22 minutes ago from London, England

  @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

• 
  Helen Reihill (@BBLn15) reported 23 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Liam Smith (@Liamsmith260493) reported 29 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Brenda (@joybrenda) reported 36 minutes ago from London, England

  @virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.

• 
  SA Punk (@michaelsamuels4) reported 36 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 40 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Luther Blissett (@LutherB40510976) reported 42 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Helen Reihill (@BBLn15) reported 43 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Shah 🦅 (@shah4569) reported 50 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Paul Lewis (@paulstevenlewis) reported 58 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Helen Reihill (@BBLn15) reported 59 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 6 minutes ago

  @virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media

• 
  Matt (@notmr_matt_gray) reported 8 minutes ago

  @Benleo @virginmedia You should try EE TV mate, 7 months get fibre installed then it failed time and time again! I'm now with Virgin and have not had any issues....so far 🙏🏻

• 
  Dave Hughes (@DaveHughes182) reported 9 minutes ago

  @virginmedia This issue appeared to be fixed only for the internet connection to drop out again a few minutes later last night and the fix date remains 5 whole days! It doesn't seem to be affecting anyone else in my street other than me. Can anyone help?

• 
  Hamish (@Hamish88205796) reported 13 minutes ago

  @Benleo Just email @virginmedia cancel for breach of contract effective immediately. Make sure you contact your bank to cancel any DD. Virgin will be on the phone begging you to keep giving them your money. It's the only method known to get customer service from them.

• 
  Snowdawg😳 (@snowdawg2020) reported 18 minutes ago

  @Benleo @virginmedia Just cancel it will be easier on you

• 
  v (@uraniumfroge) reported 19 minutes ago

  @virginmedia Every day it’s just “wait until tomorrow” with no real update, no installation date and no communication yet we’re being threatened with huge cancellation fees despite having no service at all. Can someone please actually take ownership of this situation?😡😡😡

• 
  Philip Clarkson (@PJClarkson) reported 22 minutes ago

  @Benleo @virginmedia I’ve had this same issue!! I couldn’t understand any of the customer services advisers.

• 
  sjb (@sithsayer) reported 24 minutes ago

  @Benleo @virginmedia They gave me a CCJ because they failed to action my notice and I complained, so they ignored the complaint in and pursued me for the month although had a PAC . I refused to pay it the never wrote to me. They just put a CCJ on me. @virginmedia WORST INTERNET COMPANY IN BRITAIN..

• 
  Kathy Miller (@KathyMi25429227) reported 26 minutes ago

  @virginmedia I can't log in because noone will change the outdated email I registered with you 25 years ago so I cannot access onlime... am about to go to Ombudsman as have complained 3 times and nothing done, truly appalling service. Others in my area are moving from Virgin as too unreliable

• 
  ChainResolve (@Web3Resolve) reported 28 minutes ago

  @DBposer @O2 @virginmedia Hey, checking back in. Are you still having trouble with this?