Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Islington, Southwark, Poplar, City of London, City of Westminster, Hackney, Waltham Forest, Newham, Tower Hamlets, and Stratford.

City	Problem Type	Report Time
London	Total Blackout	1 hour ago
London	Wi-fi	2 hours ago
London	Internet	3 hours ago
London	Internet	3 hours ago
London	Internet	5 hours ago
London	Internet	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Brenda (@joybrenda) reported 2 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 3 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Mustakim. (@Mustxkim) reported 3 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  Mary (@SandraS80775853) reported 6 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Sam Batty (@sam_batty) reported 16 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Steven Kraan (@drawing_daily) reported 19 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Christine Allado (@ChristineAllado) reported 20 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  kevin richardson (@kevinri00714924) reported 27 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Matrim Red Hand (@tripodmatt) reported 29 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 33 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Steven Kraan 🐀 (@drawing_daily) reported 34 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  Connor Dean (@donnorcean) reported 36 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Paul Lewis (@paulstevenlewis) reported 37 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 40 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Mariachiara (@mariesnotcool) reported 41 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Nathan Talbot (@nathantalbot) reported 43 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Derrick Brown (@DerrickSWB) reported 45 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Helen Reihill (@BBLn15) reported 53 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Melanie Hart (@MelanieHart72) reported 56 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 56 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CymroGlyn 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🍾♿️ (@cymroglyn) reported 6 minutes ago

  @virginmedia I'm raising a complaint about the way my problem was handled. But you still need to do something about the account that I said is imitating you. You are enabling them to scam your customers out of money. Some customers will no doubt lose a significant amount belly.

• 
  Addy (@iadnan9) reported 9 minutes ago

  @roisinecarr @virginmedia @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste

• 
  Andy Smith (@andysmit69) reported 9 minutes ago

  @kingoftheshed @virginmedia Virgin and Sky the Worst of the Worst mate … get on EE

• 
  Irvine sparrow (@IrvineSparrow) reported 11 minutes ago

  @virginmedia so I’m trying to cancel my contract and I’m speaking to Soyinka Sheffield but their English is so bad I can hardly understand them. Apparently she is the only person that can deal with me. Thank god I’m leaving ( well I hope I am ) !!

• 
  Keith A Pearson (@keithapearson) reported 12 minutes ago

  @virginmedia I've just wasted 55 minutes of my life trying to talk to your 'customer services' dept. Both the staff members I spoke to could barely communicate in English, and the line kept breaking up... until it died altogether. Wasted time, no resolution, and huge frustration. You're supposed to be a COMMUNICATIONS company! What am I expected to do now? Go through that same shambolic exercise again?

• 
  concerned person (@nkgms) reported 12 minutes ago

  Is there a problem with Virgin Media tv in the Bushey, Hertsmere area?

• 
  Shaun Todd (@Redveee) reported 14 minutes ago

  @mobily_uk @virginmedia I renewed recently with a few clicks online cause I had to replace my Tivo box for a TV 360 box. I was out of contract and paid £104 for 2 months, new bill for same service is now £64, less than what I was paying in contract. After 12 months it goes up to £69.

• 
  Drew Grant (@drewsy92) reported 16 minutes ago

  Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

• 
  Daniel Goble (@danielgoble) reported 19 minutes ago

  @mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.

• 
  kaitan kohli (@KaitanKohli) reported 22 minutes ago

  @virginmedia VM! I need your help. Since the supposed digital switch over, my vulnerable, elderly parents landline hasn't worked. Over the last 2 days I've spent 3 hours on the phone to be told by your CS that the line is fine. I need a solution!