Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Tower Hamlets, Hackney, Islington, City of Westminster, Hammersmith, Camden Town, Southwark, Croydon, Ilford, Newham, Wembley, Orpington, Waltham Forest and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Tower Hamlets |
Total Blackout | |
| Hackney |
Total Blackout | |
| Hackney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia broadband continues to be an issue. The boosters you’ve sent haven’t made a difference. Please advise.
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time
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Samantha van Leeuwen
(@SamanthaLeeuwen) reported
from
Bromley, England
6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses
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Rashid Shabbir
(@rashidshabbir90) reported
from
East Ham, England
@virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶
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James Butcher
(@JambyButch) reported
from
Wandsworth, England
@virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!
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Cooperthecub
(@cooperthecub) reported
from
Romford, England
@virginmedia Please can you help. Yet again my download and upload speeds are terrible can’t load or download anything. I’m paying for 110mbps but you give me 7mbps and less than 1mbps upload. Your ruining my business I pay you guys so much cash and my issues never get callbacks
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Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
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DigiTales
(@Liv_DigiTales) reported
from
Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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Jim White
(@JimWhite) reported
from
Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
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Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
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Wilbur
(@wilburthewotsit) reported
from
Croydon, England
@virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Service down in E18, Walpole Road again
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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filip greenwich
(@GreenwichMyTime) reported
from
Camden Town, England
@virginmedia service is down... again...
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Derrick Barth
(@derrickbarth) reported
from
Richmond, England
@virginmedia That was an old issue from weeks ago. It was fixed. I'm telling you the same issue is happening again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ennius
(@red_loeb) reported
@JamesTurner37 @virginmedia Unable to help but, in my experience, companies respond quickly to matters raised on twitter especially if a poor service is being provided.
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James Turner QC
(@JamesTurner37) reported
@virginmedia I have, constantly yesterday and today - and until about 15 minutes ago it had been claiming there was no problem in my area. Now it shows that there is a problem and it is hoped it will be fixed by 8:15pm. 😱
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Ron Johnson
(@artdec0) reported
@JamesTurner37 @virginmedia No, but when my TalkTalk went down recently, a friend showed me how to tether my smartphone. Quite easy, really, as long as you have unlimited data.
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Mark Goodwin
(@MGoodwin04) reported
@virginmedia In that case do I need to call and cancel the subscription?! I purely only subscribed to watch it while out on my Mobile
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Chelsie
(@chelsiebain_x) reported
@virginmedia I just had my wifi pod replaced as it almost went on fire ( leaving a ********* mark up my wall ) but virgin are unwilling to help with the cost of redecorating the wall? Surely you can help condidering your faulty wifi pod caused it?!
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DeFi Dale!
(@mrdalesteel) reported
@virginmedia IM NOT CALLING YOU AGAIN. YOU CALL ME. IVE READ ONLINE ITS COMMON FOR YOUR STAFF TO JUST HANG UP. PROVEN BY THE FACT THEY HAVE DONE IT TO ME. SO AS I SAY MY BILL WILL NOT BE GETTING PAID UNTIL YOU FIX MY LINE.
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Carole Yeo 🌻
(@Carolestfc1) reported
@virginmedia How long after confirming my new contract/package should I get the email with my Netflix login code ?
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Gemma
(@NurseInProgr3ss) reported
@virginmedia I have and it was no help and nothing has changed
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Paul Parkinson
(@pjpcfp) reported
@JamesTurner37 @virginmedia No experience of Virgin Media. I use a provider based local to me which supplies a 1Gbps service at the router in my lounge. Makes working from home a doddle.
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dominic carman
(@CarmanDominic) reported
@JamesTurner37 @virginmedia Similar issues in SE London. No experience of hyperoptic, but Virgin Media's excuses cause hypertension...