Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Newham, City of London, City of Westminster, Southwark, Waltham Forest, Islington, and Poplar.

City	Problem Type	Report Time
London	Internet	46 minutes ago
London	Internet	3 hours ago
Hackney	Internet	3 hours ago
London	Internet	3 hours ago
London	Internet	4 hours ago
London	Total Blackout	5 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Rhys (@_RhysThorne) reported 24 seconds ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  royal 🌈 (@elthampalacegay) reported 2 minutes ago from London, England

  @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

• 
  Helen Reihill (@BBLn15) reported 3 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported 4 minutes ago from London, England

  @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

• 
  Marian Martin (@marianmartinart) reported 18 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

• 
  Francisco Soler (Jr) (@jrseloto) reported 18 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  seiferxin (@seiferxin1) reported 21 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 23 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Rebecca Gould (@beccaleigh99) reported 25 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Steven Kraan 🐀 (@drawing_daily) reported 28 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  S (@MSROPER10) reported 31 minutes ago from London, England

  @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

• 
  Luther Blissett (@LutherB40510976) reported 31 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Helen Reihill (@BBLn15) reported 32 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 33 minutes ago from London, England

  Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

• 
  royal 🌈 (@elthampalacegay) reported 34 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  Lloyd Child (@islingtonlloyd) reported 35 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Derrick Brown (@DerrickSWB) reported 36 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Lucy Hunte (@HunteLucy) reported 42 minutes ago from London, England

  @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 50 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 56 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  STEPHEN (@stevied151181) reported 6 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Steph (@StephyCoops) reported 7 minutes ago

  @virginmedia I have missed every single England game due to the crap service from virgin media. 3 days of no internet last week supposedly fixed but goes down again today. I work from home and I’m totally fed up with it.

• 
  Chris (@ChrisLew300) reported 9 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

• 
  Dan Stevens (@DanStev14730264) reported 10 minutes ago

  @virginmedia We have an outage and you've sent me and email after waiting 3 days for my services,no internet,TV or phone. Kept saying it will be the next day but today to tell everyone in BS16 Bristol that it won't be fixed until the 10th of July. it's not good enough rip off

• 
  z (@ogerreyn) reported 10 minutes ago

  @virginmedia do you not have reasonable adjustments in place for disabled people? I visited a shop today and was told by the manager that they do not and just kept saying I have to phone a number. It seems like your company is only interested in grabbing money regardless service

• 
  aldo (@ukaldo2) reported 12 minutes ago

  @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

• 
  Liz Common (@lizziecom) reported 15 minutes ago

  @virginmedia Awful company. I'm leaving as soon as my contract is up.

• 
  Hughes #cans (@Hughes_is_great) reported 18 minutes ago

  @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

• 
  Dan Stevens (@DanStev14730264) reported 19 minutes ago

  @virginmedia What a joke I will not be waiting 10 days for your service to come back on, thanks for ruining the world cup for us all. I want compensation for this it's outrageous

• 
  Hodl my Bags (@SWINGER46708173) reported 20 minutes ago

  @virginmedia Yes you can find a way to contact me and we can try sort the issue as it is over 6 weeks without been solved