Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of Westminster, Newham, Southwark, Poplar, City of London, Waltham Forest, Islington, and Tower Hamlets.

City	Problem Type	Report Time
London	Wi-fi	1 hour ago
Hackney	Total Blackout	1 hour ago
City of Westminster	Internet	6 hours ago
Newham	Internet	8 hours ago
Southwark	Total Blackout	8 hours ago
London	Wi-fi	8 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 2 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Tomasz Rykała (@tomaszrykala) reported 4 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Helen Reihill (@BBLn15) reported 8 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Sam Batty (@sam_batty) reported 8 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Christine Allado (@ChristineAllado) reported 11 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Matrim Red Hand (@tripodmatt) reported 12 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 18 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 22 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Helen Reihill (@BBLn15) reported 23 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 25 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  S (@MSROPER10) reported 27 minutes ago from London, England

  @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

• 
  #AshTag (@Ashley_Rhysss) reported 27 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Francisco Soler (Jr) (@jrseloto) reported 32 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Lloyd Child (@islingtonlloyd) reported 33 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Mary (@SandraS80775853) reported 33 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Roger Highfield (@RogerHighfield) reported 37 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 44 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Lloyd Child (@islingtonlloyd) reported 50 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Mark Armstrong (@markatpt) reported 51 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 58 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob Ross 🐑 (@_malcolmsex) reported 3 minutes ago

  Virgin Media locked in when they heard I was moving Internet off at exactly midnight holy ****

• 
  Ian Scott (@IanScott_01) reported 3 minutes ago

  @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!

• 
  Steven Usher (@servesthesun) reported 5 minutes ago

  @virginmedia it’s quite literally impossible to sign into either your website or the app! Literally stuck in an endless loop of being asked to sign in but when I do it refreshes the page asking me to sign in

• 
  4K Iptv Service Provider (@Mike1710575) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

• 
  Marko Polo (@MarkoPoloG1889) reported 14 minutes ago

  @christobinsings @virginmedia It is a shambles constantly going down all the time

• 
  Mr Onion (@DanielRobe94975) reported 22 minutes ago

  @virginmedia Why can't I login in. In a constant verification loop between the website and my email address.

• 
  Abdurrahman Kaya (@Abdurrahmank001) reported 23 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View02 offers: * 300,000+ live channels * 65,000+ VODs * PPV events

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 24 minutes ago

  @virginmedia Diddnt turn up took an hour to book another one for today .Virgin media is so stressful to get help

• 
  H ꙩlly 🌙 (@gh0stmachinexo) reported 25 minutes ago

  @virginmedia shocking service, I’ve tried to contact today as my broadband has been down since last night I’ve done all the steps and there is no way to book a service call. App says no issues then I do a test and it says intermittent issues please get this fixed !!!

• 
  AJ (@The_Broski_Boot) reported 30 minutes ago

  @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update