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Virgin Media outages and service status in Stepney, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 12 outage signals in the last 24 hours around Stepney, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 17, 3:44 PM GMT+1.
  • 64% Internet (64%)
  • 19% Wi-fi (19%)
  • 10% Total Blackout (10%)
  • 4% E-mail (4%)
  • 3% TV (3%)
  • 0% Phone (0%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Waltham Forest, London, Hackney, Southwark, Poplar, Newham, Islington, City of London, and City of Westminster.

CityProblem TypeReport Time
Waltham Forest Internet 1 hour ago
London E-mail 2 hours ago
Hackney Wi-fi 3 hours ago
Southwark Internet 3 hours ago
London Internet 5 hours ago
London Internet 6 hours ago

Nearby cities with recent reports

London

103 recent signals

2 hours ago
Hackney

21 recent signals

3 hours ago
Southwark

9 recent signals

3 hours ago
Newham

5 recent signals

2 days ago
City of London

3 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • rhymerrigby
    Rhymer Rigby (@rhymerrigby) reported from London, England

    @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

  • tomaszrykala
    Tomasz Rykała (@tomaszrykala) reported from London, England

    Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from City of London, England

    (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

  • drawing_daily
    Steven Kraan 🐀 (@drawing_daily) reported from Islington, England

    @virginmedia internet down second day in a row, when will it work again?

  • SandraS80775853
    Mary (@SandraS80775853) reported from London, England

    @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

  • Mustxkim
    Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • sallyhhk
    SallyH (@sallyhhk) reported from Islington, England

    @virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??

  • WilsonJevelyn
    Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • LutherB40510976
    Luther Blissett (@LutherB40510976) reported from London, England

    @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

  • BeckyKellyNews
    Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Islington, England

    I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

  • RogerHighfield
    Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

  • starmanuk
    Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

  • ChristineAllado
    Christine Allado (@ChristineAllado) reported from London, England

    .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

  • markatpt
    Mark Armstrong (@markatpt) reported from London, England

    @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

  • nicolas_laborie
    Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England

    @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • s0phtakesphotos
    soph (@s0phtakesphotos) reported

    @virginmedia Yeah, I’ve been doing that… the time just keeps being pushed back but there’s no actual explanation of the issue…

  • warleybaggie
    Jonathan Miles (@warleybaggie) reported

    @Lbriggs88 @virginmedia I had to watch small screen on my laptop. Prioritise this and get it sorted ASAP @virginmedia Really poor for the start of a season.

  • cmwba
    Colin Morty (@cmwba) reported

    @KevvyJ63 @SkySports @virginmedia I agree, every season is the same! Might as well have the reception from an empty baked bean tin! Inept service.

  • adelux68
    Ade Luxton (@adelux68) reported

    @virginmedia I hope you don’t charge full price next month as you can’t provide red button service today

  • harrewis
    Paul THORNE (@harrewis) reported

    @virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.

  • Lbriggs88
    Liam B 🦉 (@Lbriggs88) reported

    Absolute joke @virginmedia red button not working for the matches🖕🏻

  • eirwenjulia
    JulieH (@eirwenjulia) reported

    @virginmedia Im not sending a DM, You know there is a problem with interactive services on Sky Sports, I have had no access for 2 weeks. Im paying for services to Virgin which Im not getting. Tmrw Im getting legal advice, I have all my evidence, enougb is enough. Its shambolic.

  • Alfie_KC
    Tony P* (@Alfie_KC) reported

    Done with @virginmedia now. Abysmal customer service,

  • cmwba
    Colin Morty (@cmwba) reported

    @virginmedia red button not working again! What do we pay all this money for? #shockingservice

  • cbHatternew
    cbHatter (@cbHatternew) reported

    Dear @virginmedia can you please detail the compensation we will receive for you being unable to provide what we pay for. No red button service. Your solution to advise we watch on the phone.