Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Newham, City of London, Southwark, City of Westminster, Poplar, Waltham Forest, and Islington.

City	Problem Type	Report Time
London	Internet	18 minutes ago
London	Internet	39 minutes ago
London	Internet	2 hours ago
Hackney	Internet	2 hours ago
London	Phone	3 hours ago
Newham	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Mary (@SandraS80775853) reported 1 minute ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 5 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Adam Farnsworth (@farnsworth_adam) reported 6 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Derrick Brown (@DerrickSWB) reported 18 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Declan Higgins ☘ (@declan1968) reported 18 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 20 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Mary (@SandraS80775853) reported 21 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Francisco Soler (Jr) (@jrseloto) reported 22 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Mariachiara (@mariesnotcool) reported 23 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Vignesh (@mistervickster) reported 29 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Roger Highfield (@RogerHighfield) reported 32 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Lucy Hunte (@HunteLucy) reported 33 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Lloyd Child (@islingtonlloyd) reported 36 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Khaled Miah (@Khaled_Miah1) reported 38 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Connor Dean (@donnorcean) reported 45 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 45 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  Brenda (@joybrenda) reported 49 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Richard Gendal Brown (@gendal) reported 51 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Helen Reihill (@BBLn15) reported 52 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Christine Allado (@ChristineAllado) reported 59 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravinandan Pratap Singh (@RavinandnSingh) reported 6 minutes ago

  @VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 6 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  tobias slender (@TobiasSlender) reported 7 minutes ago

  @virginmedia I’ve had no internet for 2 days and every time I call im placed on hold for ever then cut of, not very good customer service

• 
  London leaver (@ross_biagini) reported 9 minutes ago

  @virginmedia my tv internet & phone are still not working in HP6

• 
  Jeanette (@missjnyc1) reported 10 minutes ago

  @virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm

• 
  Kelly Turner (@kellyj70) reported 11 minutes ago

  @virginmedia My son is job hunting and needs the internet. What with issues with you taking over my son’s Netflix account and giving us ads, we’ve had several times where we have lost services. Only renewed a few weeks ago! Wish I’d gone to Sky.

• 
  Ali@Makely (@MakelyStudio) reported 12 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  Colin Fenn (@ColinFenn45) reported 13 minutes ago

  @virginmedia I forgot to mention, during these low signal periods, when using okla speed checker download speed can be as low as 8mbps and upload often a little higher. Using the website fault checker does not register any problems , Colin.

• 
  otterman62 (@otterman62) reported 18 minutes ago

  @virginmedia all services out since mid morning with an estimate of 21:00 for a fix!! Awful service from virgin media

• 
  andrhay (@andrhay12) reported 19 minutes ago

  @virginmedia Going on 2 wks was to be fixed today 03/06/26 - why has it taken 2 wks-to send an engineer? Message; Virgin Media Outage Update. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 10/06/2026 15:00