Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Camden Town, Southwark, Swanley, Mitcham, City of Westminster, Wembley, City of London, Stepney, Hackney, Hammersmith, Bromley, Croydon and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Saba
(@saba_shaukat) reported
from
Richmond, England
@virginmedia Hi Em, had the same email account for years and now for the past two weeks it’s been coming up with server errors. Not recognising the imap or smtp server address. I’ve lost a ton of emails.... have no one to call and the website is not very insightful.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.
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Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Chris Wade
(@wadoinlondon) reported
from
Richmond, England
Yoohoo @virginmedia you don’t seem to be listening... Calling my 81yr old mother-in-law each day as she’s isolated by herself. Zero allowance possible is what your employee told me. Loyalty of 15+ years as a NTL or Virgin customer counts for nothing. #covidcaring #onelesscustomer
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Rob K
(@robtrs) reported
from
Hackney, England
@virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown
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Tracey Brocking
(@tracey_brocking) reported
from
Wandsworth, England
@virginmedia #virginmediadown down in London SW17
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Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
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Dean Porter
(@Deanporter_84) reported
from
Bromley, England
@virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services
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Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
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Simon Kimber
(@simoneats) reported
from
Hackney, England
It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.
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🦥
(@caprettino) reported
from
Bromley, England
ughhh @virginmedia pls sort out your internet connection problems!!
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Ore Meta
(@OreMeta) reported
from
Wandsworth, England
THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media is useless. Awful signal, worse customer service. Thanks for nothing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Baa Bar Jinks
(@jinks_bar) reported
@virginmedia Hello, got an account problem. Can't phone my sales rep o re customer care. Can you DM me?
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JANINA J
(@Jan3tt3) reported
@virginmedia The agent we spoke to this afternoon said the original agent was having a hard time!!! She managed to resolve the issue and as a goodwill gesture she won't charge us installation (also agreed with original agent & 1st box already installed)
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Kimberley Harvey
(@Tylerboi2009) reported
@virginmedia hi I’ve had know virgin tv on broadband since 6.30am , I’ve been told it’s been fixed still not work can you help !
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Daniel 💙
(@AGlitchedPixel) reported
Anybody in the Leicester, LE2 or surrounding areas having issues with their Virginmedia internet dropping out constantly? Been happening for so long now.
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Paul
(@PaulLPL051) reported
@virginmedia No problem. Just a note i have other virgin products with you, which i'll now run down and switch from.
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Charlie
(@charlieinsocks) reported
@virginmedia Hi, I received a letter about my mobile contract with an offer of a cheaper plan, but when I tried to change plans on my online account that plan isn’t listed? I couldn’t find your online chat function to ask about it. I hope you can help, thank you!
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lisadeaner
(@mamadeaner) reported
@virginmedia It was just the standard service status test in the app. But I’ve done it 3 times now it won’t let me do it again. Internet was back up for a few hours but it’s down again! 😩
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LockStock
(@Lock__Stock) reported
@virginmedia @OfficialFPL Customers for quite a few years and works out better for me to now leave as im not paying 20/30 more then a new customer will for the same package you'd think loyal long standing customers would hold some value
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Andrew Grimshaw
(@AndrewGrimshaw_) reported
@virginmedia Rejoined on a new customer deal at the same property!
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Seb Wallace
(@SebPWallace) reported
I often get asked how to do phone customer service well. My response is simple. Do the opposite of @virginmedia: 1) Screeching pop hold music you can't mute 2) Poor quality phone line to offshore teams that don't speak clear English 3) Installation teams that don't complete sale