Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, London, Waltham Forest, Newham, Southwark, City of Westminster, Islington, and Poplar.

City	Problem Type	Report Time
City of London	Internet	1 hour ago
Hackney	Internet	4 hours ago
Hackney	Wi-fi	4 hours ago
London	Internet	5 hours ago
Hackney	Internet	6 hours ago
London	Internet	6 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Helen Reihill (@BBLn15) reported 6 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Sam Batty (@sam_batty) reported 8 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Luther Blissett (@LutherB40510976) reported 8 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Zahida (@zkhussain) reported 11 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 12 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Michael James Weaver (@Weaverfooty14) reported 17 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  DianaS (@DianaAlexS) reported 21 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  Mitzy (@mihaialaci) reported 23 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Swami (@swami102) reported 24 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 44 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 53 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 54 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  Melanie Hart (@MelanieHart72) reported 54 minutes ago from London, England

  @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

• 
  Rex (@Lozraus) reported 55 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Francisco Soler (Jr) (@jrseloto) reported 55 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 56 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Rebecca Gould (@beccaleigh99) reported 56 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Brenda (@joybrenda) reported 58 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Helen Pinkers (@Barchetta66) reported 58 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Marian Martin (@marianmartinart) reported 60 minutes ago from London, England

  @virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kath Moonlight (@kath_moonlight) reported 6 minutes ago

  @O2 @O2 It’s the MyO2 app/account. I’m currently in Mexico with my UK O2 Pay As You Go SIM. my mobile number appears to be linked to a different email address, so I can’t link it to my Virgin Media O2 ID or top up. I can’t sign in because the O2 website/app blocks access from Mexico.

• 
  Cherta (@cheetachops) reported 6 minutes ago

  @virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed

• 
  Karen Paterson (@kazzamca) reported 6 minutes ago

  @virginmedia @JohnMac22756388 I got the same text and haven’t reported any issue

• 
  David James Pearce (@pearceswan) reported 6 minutes ago

  @MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.

• 
  Paddy Sweeney (@PaddySw99745534) reported 13 minutes ago

  @virginmedia @hockeybee Taking too long to sort this issue. Listen to your Technician who said a new Box is required. I may be 82 but you will not come out of this good. Paddy Sweeney

• 
  Amy (@AmyDonalson_X) reported 17 minutes ago

  @virginmedia please explain to me how after my package ran out and I renewed with a different package in JULY it’s taken 3 phone calls, 5 online conversations and 4 different bill amounts for September/October to still have no resolution or idea how much my next bill will be??

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 17 minutes ago

  @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me

• 
  Paps (@coophos) reported 18 minutes ago

  @LeighHutch90 @virginmedia For what we pay it’s crap

• 
  Chris Fox (@chriscfox) reported 18 minutes ago

  Hey @virginmedia given that your website is full of broken and circular links making it impossible to do anything, and your chat service just fails, how do I actually talk to someone?

• 
  Aashish Joshi (@73Joshi) reported 19 minutes ago

  @virginmedia are you guys doing firmware updates? Router has green flashing lights and typically it’s outside your support hours