Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, City of London, Hackney, Waltham Forest, Newham, Southwark, Poplar, and Islington.

City	Problem Type	Report Time
London	Wi-fi	21 minutes ago
City of Westminster	Internet	35 minutes ago
London	TV	2 hours ago
London	Wi-fi	2 hours ago
City of Westminster	Total Blackout	3 hours ago
City of London	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Connor Dean (@donnorcean) reported 3 seconds ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 3 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 4 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Mary (@SandraS80775853) reported 5 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Derrick Brown (@DerrickSWB) reported 6 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  Shah 🦅 (@shah4569) reported 10 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Sam Batty (@sam_batty) reported 18 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Rhymer Rigby (@rhymerrigby) reported 30 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  DianaS (@DianaAlexS) reported 32 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  Sam Batty (@sam_batty) reported 33 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 38 minutes ago from London, England

  @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

• 
  Paul Lewis (@paulstevenlewis) reported 39 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Lloyd Child (@islingtonlloyd) reported 44 minutes ago from Islington, England

  Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

• 
  Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported 46 minutes ago from London, England

  @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

• 
  kevin richardson (@kevinri00714924) reported 48 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  radz (@rtkosha) reported 50 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Helen Reihill (@BBLn15) reported 51 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Christine Allado (@ChristineAllado) reported 51 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Mustakim. (@Mustxkim) reported 59 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  SA Punk (@michaelsamuels4) reported 60 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Dickson (@4bff1d43443741a) reported 3 minutes ago

  @virginmedia still waiting on email 1.5hrs later. Appalling customer service #joke

• 
  Geoff Naylor (@geofn3751) reported 3 minutes ago

  @virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?

• 
  Bryan Green (@BryanGr68681814) reported 5 minutes ago

  @virginmedia Morning, is there a problem in the Enfield area with the Internet?

• 
  💥GoddessAsha 💥💥 Alt Media Radio Reporter 💥 (@GoddessAsha) reported 7 minutes ago

  @virginmedia what is going on with your website I can’t login ?

• 
  RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported 9 minutes ago

  @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.

• 
  B (@sham91) reported 9 minutes ago

  @virginmedia how the f**k is internet down again 3rd time today in BD2 3BA area?

• 
  QQ (@RedmondJunkie) reported 16 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  Keystonecop (@1030pa) reported 17 minutes ago

  @melon_h @virginmedia Going by the number of issues involving Virgin Media , they may need to realise they have a problem

• 
  Hugh Terry 💙 (@Hugorelly) reported 18 minutes ago

  I'm sorry but I can't seem to pick up @rewindtvuk via @virginmedia 😒 Could you fix it for me please?

• 
  sineadsmith (@sinead_smith13) reported 23 minutes ago

  @virginmedia Your apps not working now