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Virgin Media outages and service status in Stepney, England

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Full Outage Map
  • Virgin Media generated 27 outage signals in the last 24 hours around Stepney, including 27 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 14, 10:10 PM GMT+1.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 10% Total Blackout (10%)
  • 4% E-mail (4%)
  • 3% TV (3%)
  • 0% Phone (0%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Southwark, London, Waltham Forest, Islington, City of London, Newham, Poplar, and City of Westminster.

CityProblem TypeReport Time
Hackney Internet 15 minutes ago
Southwark Internet 1 hour ago
London Internet 1 hour ago
London Total Blackout 3 hours ago
Southwark Internet 3 hours ago
London Internet 4 hours ago

Nearby cities with recent reports

London

108 recent signals

1 hour ago
Hackney

27 recent signals

15 minutes ago
Southwark

10 recent signals

1 hour ago
Newham

6 recent signals

2 days ago
City of London

4 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • MisterLeeDaniel
    Mr Lee Daniel (@MisterLeeDaniel) reported from London, England

    @virginmedia Stop calling me then hanging up. That’s rude.

  • sam_batty
    Sam Batty (@sam_batty) reported from Islington, England

    @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

  • donnorcean
    Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • gendal
    Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • shah4569
    Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from City of London, England

    (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

  • KikassP
    kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England

    @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

  • vmrampulla
    Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

  • _Lewis_A
    Lewis Allen ⚒ (@_Lewis_A) reported from London, England

    So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

  • donnorcean
    Connor Dean (@donnorcean) reported from London, England

    @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

  • tripodmatt
    Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

  • DerrickSWB
    Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • WilsonJevelyn
    Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported from London, England

    @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

  • BBLn15
    Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

  • Mustxkim
    Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • HunteLucy
    Lucy Hunte (@HunteLucy) reported from London, England

    @themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • joybrenda
    Brenda (@joybrenda) reported from London, England

    @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Xoman08
    Alex DM || ⭐ || (@Xoman08) reported

    @PitRucker99 @Starlink The UK is not that bad. Spain is much worse. People pay €49 / month for internet. The problem in the UK is lack of "physical options" but it is getting better: 1. Virgin Media (cable) 2. BT - Telephone lines - ADSL - Fiber optic 3. Three - 5G modem 4. Starlink

  • calv_smith
    Calvin Smith (@calv_smith) reported

    Hi @virginmedia please could you provide an update and investigate why I have been waiting for over two months since the original engineer visit for the picture quality fault on my tv service to be rectified?

  • Sarah57862789
    Sarah (@Sarah57862789) reported

    Surprise surprise @virginmedia is down yet again! Near enough every day for the last couple of weeks it's not worked and now apparently 2 issues which won't be fixed till 15 August at 16:08 or 19 August at 14:08. 12 years as a customer and it will be my last!!

  • Keiran_Mark
    Keiran Griffiths (@Keiran_Mark) reported

    @SamReesO @StephenP311275 @virginmedia Sky Stream (and glass) is on-demand service, so if you miss something, you can search for it and watch it, so no need to record it.

  • OngoingAccount
    ongoing.correspondence (@OngoingAccount) reported

    @virginmedia You haven't replied to the last DM. I had to make an official complaint to get a resolution. @Ofcom Having had equipment checked and replaced, the connection is still freezing and disconnecting. This suggests the problem is external. #virginmedia

  • k1138_k
    K1138K (@k1138_k) reported

    Please fix the internet in sk6 constant drop outs and disconnects @virginmedia

  • harbars
    Spencer Harbar (@harbars) reported

    eight minutes and counting with easily the worst customer service from @virginmedia who do everything to avoid actually listening to what a customer says and wastes their time

  • deburgh12345
    Chris (@deburgh12345) reported

    @virginmedia @MyOwnShoes @virginmedia I have an issue with your engineer too.... How's this... appointment today to install / check and over heating box that keeps cutting out.... between 12-4pm (4 hours) my old parents called you at 5 to see what was happening cause the engineer did not show... 1/2

  • CallMeMoMow
    CallMeMo (@CallMeMoMow) reported

    @virginmedia You are aware of how absolutely dogshit your Hub 5 is for anything other than brand new tech devices aren't you? I'd like compensation for the piss poor performance please and thank you

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @virginmedia @virginmedia I have just DM’d you again because I have just had another three texts from you saying that the issue will now not be fixed until 18 August. Despite the fact that an hour earlier you told me it would be fixed by 4 pm today. This will take us today 23 of zero Internet