Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Islington, London, Poplar, Waltham Forest, Southwark, City of Westminster, City of London, Hackney, Newham, Tower Hamlets, and Stratford.

City	Problem Type	Report Time
Islington	Internet	1 hour ago
London	TV	2 hours ago
London	Internet	2 hours ago
London	Internet	2 hours ago
London	Total Blackout	3 hours ago
London	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 10 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Declan Higgins ☘ (@declan1968) reported 19 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  mark (@PieFaceMark) reported 20 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Vignesh (@mistervickster) reported 20 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  royal 🌈 (@elthampalacegay) reported 22 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  Brenda (@joybrenda) reported 29 minutes ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  S (@MSROPER10) reported 29 minutes ago from London, England

  @virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?

• 
  Swami (@swami102) reported 33 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Connor Dean (@donnorcean) reported 35 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Mary (@SandraS80775853) reported 37 minutes ago from London, England

  @virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia

• 
  Brenda (@joybrenda) reported 41 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  Amanda Birrell (@blackheathma) reported 42 minutes ago from London, England

  @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

• 
  Helen Reihill (@BBLn15) reported 43 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 44 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  DianaS (@DianaAlexS) reported 45 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 46 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 48 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Roger Highfield (@RogerHighfield) reported 51 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 52 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 59 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ (@TheLedge1916) reported 6 minutes ago

  @thejournal_ie What ******** has this idiot been watching? Rte ,Irish times , virgin media all up the holes of the government

• 
  sarah🌹 (@sarahrsav) reported 6 minutes ago

  Imagine being half way through a chat with virgin media about WiFi not working. It then kicks me off cause of intermittent WiFi in the area (issue I’ve had for about 7 months lol) and now I can’t get back on to it. What a waste of 50 mins of my life

• 
  Luke (@LUKEQPR94) reported 12 minutes ago

  Has Virgin Media gone down?

• 
  Gordy (@trueblue171) reported 13 minutes ago

  @virginmedia ready to cancel, my Internet works ok but then lags and my game or TV goes really fast then goes back normal,can you help me with this,worse when it has been raining or bad weather ?

• 
  simon bennett (@felixeemopener) reported 16 minutes ago

  @virginmedia I’m not at home now. If you tell me to use the app to check the service I think I’ll go mad. I’m fed up with every Saturday this happening

• 
  Cyberbob1uk (@cyberbob1uk) reported 17 minutes ago

  @virginmedia what kind of tin-pot internet service are you providing? Broadband outages for multiple hours on April 4th, April 6th and now today, April 12th

• 
  John Mercer (@Merse2506) reported 18 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  Paul Parkin (@kingoftheshed) reported 20 minutes ago

  @virginmedia And once again it goes down just I’m about to watch the boxing. Sort it or I’m putting in a formal complaint.

• 
  Sharon Hall (@sharonmariahall) reported 22 minutes ago

  @virginmedia @El_Lloydie Dont bother. You wont get any satisfaction. I sent a webform complaint in 27 march and an email to the CEO last weekend. Still waiting for a response

• 
  Jo Broughton (@BroughtonJo) reported 22 minutes ago

  @virginmedia No WiFi since Wednesday, apparently Engineers are ‘working hard to resolve the issue’ except having driven the entire area…no Engineers working anywhere? just want an honest answer to what’s going on and when it’s going to be fixed