Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Barking, London, Hammersmith, City of Westminster, Ilford, Croydon, Romford, Wembley, Bexleyheath, Islington, Hackney, Sutton, Harringay, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Barking |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| City of Westminster |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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My Football Shirt
(@Slatsman) reported
from
Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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Mira Burton
(@MiraBur44156853) reported
from
Haringey, England
@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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therealmasonbrown
(@GodofwarBrown) reported
from
Walthamstow, England
@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia Bad service!
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James Brown
(@JammieBun) reported
from
Enfield, England
@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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Phil *******
(@SustyPhilC) reported
from
Merton, England
@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Kean
(@richkean) reported
@virginmedia Yes we move on Friday and you don’t supply your service to the new build so therefore I need to cancel. You are sending a letter with a new password which won’t come in time
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Nightrain
(@Nightrain10) reported
@virginmedia Yes that link is the one i frequently check when i get this issue. Everytime it says we are looking into it check back in 12 hours and if not fixed we will arrange engineer. When i go back it always says unable to test your hub
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Paul Wingrove
(@Paul_Wingrove) reported
@virginmedia mate, as we all know, visiting any of your 'support' services is a waste of time - that's why Virgin is one of the top really poor providers in respect of customer service, year after year.
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Terri Portmann
(@Giveitago1) reported
@WittonRobert @virginmedia Register that you have a key role with customer service, they can prioritise
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Nightrain
(@Nightrain10) reported
@virginmedia When they renewed my contract last year they signed me upto a service that gives me priority for engineer was told next day engineer as i was working from home. Believe it was called homecall? Will check that link now.
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deborah thomley
(@DebTH45) reported
@virginmedia Sorry but it’s not working I’ve no idea why but no type box appears
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David Meldrum
(@dmeldr12) reported
@virginmedia Are you able to confirm if there are any service issues with broadband in the G68 area? Thanks
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robert witton
(@WittonRobert) reported
Hi @virginmedia I’m trying to work from home at PL6 and day 2 of intermittent / no wifi. Not great when I support the NHS
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Carolyn Holt
(@theyellowpill) reported
@virginmedia I appreciate that. Would you liaise with the relevant dept for me though as the Customer Services team told me they can't contact them? I wish to flag up I have learned of at least one email that was sent during this period and was not received when it went back up this morning.
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Tim
(@timashton1979) reported
@virginmedia I have been speaking to an agent after looking to add a package. I saw your offer online, and it didn't state it was for new customers only. Add to that, I would infact be a new TV customer, so surely the deal applies to me as a "new customer".