Virgin Media outages and service status in Stepney, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 10 outage signals in the last 24 hours around Stepney, including 10 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 22, 9:03 PM GMT+1.
- Internet (64%)
- Wi-fi (19%)
- Total Blackout (11%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Waltham Forest, Poplar, Southwark, Islington, City of Westminster, Hackney, Newham, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 34 minutes ago |
|
City of London
|
Wi-fi | 2 hours ago |
|
London
|
Internet | 3 hours ago |
|
London
|
Wi-fi | 4 hours ago |
|
London
|
Total Blackout | 4 hours ago |
|
Waltham Forest
|
TV | 5 hours ago |
Nearby cities with recent reports
90 recent signals
5 recent signals
4 recent signals
4 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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Mr Lee Daniel (@MisterLeeDaniel) reported from London, EnglandPlease could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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グラハム・スミス® ©Official (@BancoDePapa) reported from London, England@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Mr Lee Daniel (@MisterLeeDaniel) reported from London, England@virginmedia Stop calling me then hanging up. That’s rude.
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, England@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
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Brenda (@joybrenda) reported from London, England@DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.
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Roger Highfield (@RogerHighfield) reported from London, England@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Adam Farnsworth (@farnsworth_adam) reported from London, England@virginmedia It’s appalling they can act so quickly What about the speed issue?
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Marian Martin (@marianmartinart) reported from London, England@virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?
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Richard Gendal Brown (@gendal) reported from City of London, England@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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S (@MSROPER10) reported from London, England@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia So maybe I have also a problem with my phone line! ******* now
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Nathan Talbot (@nathantalbot) reported from City of London, England(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Connor Dean (@donnorcean) reported from London, England@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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Tomasz Rykała (@tomaszrykala) reported from London, EnglandWow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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Lewis Allen ⚒ (@_Lewis_A) reported from London, England@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Urban Groove (@Urban__Groove) reported@virginmedia So you bombarded me with phone calls to upgrade till i had to admit defeat, you told me i have free nextflix premium for a whole year, so i register a netflix account and now your asking me to pay £15.00 to use this service? what an absolute rip off😡 NOT HAPPY!
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vimto girl 2 (@fffoceania) reportedVirgin media guy had to come in my room he probably thinks im a smelly stupid loser which I am
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Urm (@erm2urm) reported@virginmedia I'm trying to login to my account but I'm being asked to register thru Virgin/02? Why is it doing this?
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Susan Chew (@SusanChew5) reported@virginmedia I may have solved the issue with DMs
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Daniel Goble (@danielgoble) reported@mobily_uk @virginmedia The whole point is to just get you locked into another deal. You threaten to switch and then they lower it and hope you fall for it...all while they try to upsell **** TV packages that nobody wants.
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Irvine sparrow (@IrvineSparrow) reported@virginmedia so I’m trying to cancel my contract and I’m speaking to Soyinka Sheffield but their English is so bad I can hardly understand them. Apparently she is the only person that can deal with me. Thank god I’m leaving ( well I hope I am ) !!
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ndbchnn (@ndbchnn) reported@virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.
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Therese (@Tesz) reported@virginmedia your services including your chat and your agents are hopeless. Please can I have an email address for a formal complaint about repeated loss of service
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ndbchnn (@ndbchnn) reported@virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.
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BiteUK (@ChrisAbs01) reported@virginmedia Still no resolution on this. 8 weeks and counting. Shocking service from @virginmedia . Sent me an email with "steps" to follow for a resolution that didn't have ANY steps to follow!