Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Harringay, Enfield Town, Newham, Dagenham, Hampstead, Croydon, Hackney, City of London, Southwark, Romford, Ilford, Paddington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| London |
Wi-fi | |
| Harringay |
Internet | |
| Enfield Town |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup
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Emily Edwards
(@EmilyEd03367074) reported
from
Brentford, England
30 minutes on hold to @virginmedia only to be told that we still won’t have any internet til at least Tuesday as they can’t get a router to me before then. If I ordered it myself on Amazon I could get one tonight......pathetic customer service
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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ابراهيم | Ibrahim
(@ibz_s_b) reported
from
Ilford, England
@virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Richmond, England
@virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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Noreen Darragh
(@nordar48) reported
from
Enfield Lock, England
@virginmedia No it’s awful
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Jane Hirst
(@JaneLHirst) reported
from
Barnet, England
To say I'm #frustrated with @virginmedia is an understatement. No TV, no service and no sign of it being fixed. More than 4 months and added expense for dodgy decisions. Grrrrr
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael 🌈✨🦄
(@hieeeitsray) reported
@virginmedia That’s really a moot point considering how awful the service has been for the last month.
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Sam
(@girling92) reported
@virginmedia Yes it’s been a ‘known issue’ for two days now but still zero communication. Impossible to work from home. Guessing your not going to pay for my overtime though?! #useless
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Darwin Aseka
(@4seka) reported
I have spoken to customer support @virginmedia but they had no clue as to what the issue could be despite the connection error message asking me to contact my service provider. This used to work seamlessly for me. PS: The issue is not isolated to one specific station or device
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Anthony Baker
(@MythicalIdi0t) reported
@virginmedia more incredibly awful broadband service and customer service is even worse. and still trying to use Covid as an excuse for your incompetence, we pay for your service and you provide a fraction of it. And then your engineers pass blame to me xD
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Pim Pam Pum
(@LiberdadeMarisa) reported
@VirginMediaIE Guys it's been days of bad or inexistent connection. I have no internet at all in D7 since yesterday. But still no reply from Virgin Media There are dozens of people reporting issues and still Virgin Media makes no statement on its website or Twitter page.
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Razvan Neacsu
(@RNeacsu) reported
@virginmedia Now it's updated and showing a general outage. Luckily I am an Oomph customer and the mobile internet is still working and I'm using it as Hotspot. But still not ideal. Hopefully this gets solved sooner than the 6.50 pm time slot.
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J No
(@N07WOD) reported
@virginmedia I have now got this resolved, took more then 3 hours of my time and an official complaint.
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Louise Eardley - LoobyLoo Ceramics
(@LoobyLooCeramic) reported
@virginmedia is there a current problem with e-mail access?
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Sherry
(@Sherryvintage) reported
@virginmedia worst company going. over a week with no tv , wifi constantly disconnecting. I am paying over £40 a month for what ?!?! No sound on any of the tv channels.
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Sunhita Ing
(@isunhita) reported
from
Stratford-upon-Avon, England
@virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!