Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Hackney, Waltham Forest, City of Westminster, Newham, Southwark, Poplar, Islington, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	26 seconds ago
London	Wi-fi	2 minutes ago
London	Internet	13 minutes ago
City of London	Internet	48 minutes ago
Hackney	Wi-fi	2 hours ago
London	Internet	2 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Vignesh (@mistervickster) reported 48 seconds ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  CJ (@ZJM_331) reported 3 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Helen Reihill (@BBLn15) reported 4 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 6 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Declan Higgins ☘ (@declan1968) reported 6 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Amanda Birrell (@blackheathma) reported 6 minutes ago from London, England

  @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

• 
  Luther Blissett (@LutherB40510976) reported 8 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  mark (@PieFaceMark) reported 10 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Marian Martin (@marianmartinart) reported 13 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 14 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  kevin richardson (@kevinri00714924) reported 21 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Declan Higgins ☘ (@declan1968) reported 25 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Rhymer Rigby (@rhymerrigby) reported 28 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Mustakim. (@Mustxkim) reported 33 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  seiferxin (@seiferxin1) reported 34 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 35 minutes ago from London, England

  @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 53 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Helen Reihill (@BBLn15) reported 55 minutes ago from Hackney, England

  @virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 55 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 57 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kim Taylor (@kimtaylor18) reported 6 minutes ago

  I have never known a worse tv company than virgin media! Endless issues and now no tv today! Great 👏🏼 shambles of a company @virginmedia

• 
  Time for change (@theRealNickle) reported 8 minutes ago

  @virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.

• 
  Toodice (@Toodice) reported 12 minutes ago

  @virginmedia Our broadband, TV, and telephone have all been down since 7PM yesterday. You keep pushing the fix time forward - now apparently 10AM tomorrow. How many more times are you going to push the time forward? It's absolutely ruined the weekend.

• 
  mec337 (@mec337) reported 16 minutes ago

  @virginmedia why am I paying for a service every time I want to use it, it never works. Have been with you 23 years - I’m done

• 
  Just D. (@DuggyStand) reported 17 minutes ago

  @virginmedia Thanks guys. Hes okay. But I think he wants to cancel his Sky Sports subscription now That correct @TruthTalkingMav ?

• 
  Vicky Leigh (@vickiferris) reported 19 minutes ago

  Monday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?

• 
  waledbinkhaled (@waledbinkhaled) reported 21 minutes ago

  No broadband is in my property for last 3?weeks. Constantly calling @virginmedia everyday and they are giving me new timeline every single time. Problem is not solved but only empty promises.

• 
  Celtic Steph (@Celtic_steph67) reported 22 minutes ago

  @virginmedia have got to be the worst company on planet earth for customer service. You are just absolutely clueless and the left hand has absolutely no idea what the right hand is doing. Embarrassing. TV and Broadband on and off for over a week now. 🤡🤡🤡🤡

• 
  Samuel Parkinson (@Parki729) reported 23 minutes ago

  @virginmedia whats going on with your service?! Three days now without being able go watch TV?!

• 
  Joseph Adams (@_MeJAdams) reported 24 minutes ago

  @virginmedia And also - 20 years I've been with you guys - this morning was to renew - the whole experience has left me looking - I can get cheaper and not be treated like crap elsewhere