Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Waltham Forest, City of London, City of Westminster, Poplar, Newham, and Islington.

City	Problem Type	Report Time
London	Internet	1 hour ago
Hackney	TV	1 hour ago
Hackney	Wi-fi	2 hours ago
London	Total Blackout	2 hours ago
London	Wi-fi	3 hours ago
Hackney	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 4 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Roger Highfield (@RogerHighfield) reported 5 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 6 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  kevin richardson (@kevinri00714924) reported 17 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  mark (@PieFaceMark) reported 17 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Lloyd Child (@islingtonlloyd) reported 21 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 23 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 25 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 37 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Christine Allado (@ChristineAllado) reported 46 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  Andee Byford (@BobCratchitt) reported 47 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 49 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 50 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Brenda (@joybrenda) reported 51 minutes ago from London, England

  @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

• 
  Richard Gendal Brown (@gendal) reported 52 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  royal 🌈 (@elthampalacegay) reported 53 minutes ago from London, England

  Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake

• 
  Shah 🦅 (@shah4569) reported 54 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Luther Blissett (@LutherB40510976) reported 55 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Juan Folgar Colomer (@jfcolomer) reported 55 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

• 
  Helen Reihill (@BBLn15) reported 58 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jodie Sinyor (@Jodie20) reported 8 minutes ago

  @virginmedia another let down. Waiting 5 hours for an engineer only to be told he’s rescheduled. I’ve taken a half day off work. Dreadful customer service.

• 
  Pete McManus (@PeteMcManus) reported 8 minutes ago

  If you’re a local business looking for new broadband whatever you do don’t use @vmbusiness Absolutely useless company, terrible customer service. My wife was given the wrong info when signing up, costing us money and they’ve so far spent 7 weeks investigating it to no avail!

• 
  Gary Mullen (@mullengary92) reported 13 minutes ago

  @Simon_Whale @virginmedia I had a huge bill and never paid it Not heard back from them

• 
  Bristol Colin (@Saveri0Magiust0) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10  offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  mick1966 (@mickschofield1) reported 17 minutes ago

  @virginmedia No Internet or TV since Monday 13th June, engineer came out today Thursday 16th June checked all the devices and wireing and all good, yet still no service and no explanation or timeline for things to be up and running again.

• 
  AJ 🏀 (@CyberSecAJ) reported 20 minutes ago

  @sephiroth17181 @virginmedia They just got a huge fine for **** practises

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 22 minutes ago

  @virginmedia broadband down again third day in as many weeks it's becoming an unusable service you have my messages from last time

• 
  Chris Lander (@christophlander) reported 26 minutes ago

  @virginmedia Thanks for your faux sympathy, but its still not working. Terrible service. Is there a way to compensate for this?

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 27 minutes ago

  @virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing

• 
  Marks (@marksy316) reported 30 minutes ago

  @Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect