Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, City of Westminster, London, Waltham Forest, Hackney, Ilford, Paddington, Southwark, Croydon, City of London, Barnet, Islington, Newham, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
TV | |
| Waltham Forest |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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spite driven development
(@thomas_maurice) reported
from
Islington, England
Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again
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Mal
(@hill_mal) reported
from
Bromley, England
@virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!
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Ben Hollinsworth
(@benhollinsworth) reported
from
Ilford, England
@virginmedia internet outage two weeks in a row. What’s going on!?
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J Calvert & A Bates
(@JulieAdamFilms) reported
from
Camberwell, England
@virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.
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Looney
(@LonesomeJay) reported
from
Dartford, England
@virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay
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Timbo
(@timlardner) reported
from
Camden Town, England
@virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.
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Hannah Berryman
(@BerrymanHannah) reported
from
Tottenham, England
@AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)
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Anita McCullough
(@cornbunting) reported
from
Walthamstow, England
@virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.
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Robert Wright
(@RKWinvisibleman) reported
from
Lambeth, England
We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?
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Diviyesh Shah
(@pharmr5) reported
from
Brentford, England
@virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Mike Reddington
(@mikereddington) reported
from
Bromley, England
@virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?
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julie atkinson #ForeverEuropean #Rejoin💙 #FBPA
(@skatinggirl1) reported
from
Bromley, England
@virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia It doesn't work , now I have lost home phone service
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
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Jen Daly
(@jgraha14) reported
from
Ealing, England
@virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BamBams
(@BamBams39925105) reported
@virginmedia So close to canceling all my Virgin media. Replying to a person called Kath who wanted to help me regarding poor wifi. All i need are a booster or 2 in house to rectify this problem and had the WORST dealing with another online Virgin person. SO ANGRY.
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Becca Clegg
(@bec_art) reported
@tinabadley @virginmedia yes! 5 days on the trot! Today worst of them ALL! My main email was so bad that I called them & they unlocked it but decided as I've had so many probelms to use other email & now can't use the new one!! Totally hopeles I just called again & have ben told to wait 24 - 48 HOURS!!!!
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greenthomasmade
(@greenthomasmade) reported
Hello @virginmedia any update on why emails not working and when they will be back? Seems a lots of issues from a lot of people today. It would be handy if your website had updates. I’ve updated my password as requested after speaking to your team and it’s still not working??
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Tina Badley
(@tinabadley) reported
from
Bristol, England
Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.
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David Billington
(@DaveBilli68) reported
@virginmedia No still doesn’t work. Had multiple problems with emails yesterday and spent over an hour on phone. Just found out that call cost me £36.22 on mobile all because our landline is faulty. Engineer tomorrow for that. Painful at the moment Virgin 🥲
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Kimbo
(@ArmstrongKimbo) reported
@virginmedia They put me through to another chat bot with nothing in the “fault” list to say it’s an email problem
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Helen Poole
(@hjelen) reported
@virginmedia shocking experience with you tonight. Used your text service and wasted an hour trying to find out if I was eligible for Volt. Ended up calling and sorted in 10 mins (am eligible but lose current discounts so end up paying more, not a benefit after all!).
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Ian K
(@sheeshkebab) reported
@virginmedia Not changing your password isn't a reason for a lock. Anyway, it's not a lock now apparently, it's an outage that has been going on since 12pm, with no reference number. Unreal.
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Jazz
(@InvisibleJazz) reported
Came home after a long work day looking forward to some stream hangouts. My @virginmedia internet is down with no expected fix today 😭
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chelsea
(@chels_26) reported
@virginmedia I'm now 4 hours on, in contact for the 4th time today after being kicked back to the beginning of the chat each time and not really much further, shocking service!