Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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The latest reports from users having issues in Stepney come from postal codes E1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 01/29/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of London, Stanmore, London, Hackney, Camden Town, Hampstead, Southwark, Paddington, City of Westminster, Ilford, Wembley, Orpington, Poplar, Harringay and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of London Internet
United KingdomStanmore Internet
United KingdomLondon E-mail
United KingdomHackney Total Blackout
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • smellmycheese Jenny (@smellmycheese) reported from Walthamstow, England

    Virgin Media, have, Virgin Media style, ****** up so we have no internet connection at home, so can't do any work and taking emergency LFT so I can go into the office if needed, yet another entirely normal day

  • lajeje13 Jessica (@lajeje13) reported from Tottenham, England

    @virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF

  • Maria_Wilder Miss Wilder (@Maria_Wilder) reported from Kingston upon Thames, England

    @virginmedia So it seems you are doing "service improvements" in my area, and "everything should be back to normal by 15:00". It's the middle of the working day....😒😐. Could those improvements not be done at night or during the weekend? Cheers.

  • Maria_Wilder Miss Wilder (@Maria_Wilder) reported from Kingston upon Thames, England

    @NickChis @virginmedia I just called their helpline and I was told service improvements are currently being done locally and "everything should be back to normal by 3pm" today. 😒

  • TallSteveTV1 Tall Steve TV (@TallSteveTV1) reported from Stratford, England

    @ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia My internet is still down more than 24 hours now this is ridiculous

  • k_veves Konstantinos Veves (@k_veves) reported from Ealing, England

    @LisaLewisWrites @virginmedia I told them on the phone, I feel like they are putting their hands in my pocket and still my money. Unacceptable and unreliable “service”. @virginmedia #virginmedia

  • KyleSew2112 Kyle S (@KyleSew2112) reported from Bromley, England

    Virgin media is ****, not cable #thismorning

  • MiahShipon shipon miah (@MiahShipon) reported from Poplar, England

    @virginmedia sort your network out unable to call any mobile numbers from my phone. It looks like it is affecting a lot of users. The least uou can do is put a website or twitter update

  • Nadine_MrsSpoon Nadine_TeamTimmons 💙 (@Nadine_MrsSpoon) reported from Croydon, England

    @virginmedia my tv and broadband dropped out about half an hour ago. cant get through on the phone cos says office is closed and online help link connects then disconnects. no way of getting assistance.

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported from East Ham, England

    @virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    @virginmedia Thank you for sending the link, that did enable me to at least register the loss of service.

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now

  • bludogsix Ethan Truss (@bludogsix) reported from Croydon, England

    @virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x

  • MaryJldn Mary-J 🏳️‍🌈 (@MaryJldn) reported from Camberwell, England

    @virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.

  • SamanthaOvens Samantha Ovens 🏳️‍🌈 La! (@SamanthaOvens) reported from Wandsworth, England

    @virginmedia It happens so often tbh, what is the actual issue in Battersea that makes it a repetitive problem? Also why am I not able to register a loss of service on your app?

  • Mabs79 Mabs (@Mabs79) reported from Camden Town, England

    @virginmedia is there an outage on London SE5

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • BellaMarieUk Bella-Marie (@BellaMarieUk) reported from Walthamstow, England

    @virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dhunjib DB (@dhunjib) reported

    @virginmedia - GU15 service has been down all night and day - what is going on!! It’s really bad with no updates. Cannot even login to accounts via mobile!! Terrible service and lack of customer service!!

  • Ro8inho Robin Ho (@Ro8inho) reported

    @virginmedia I hope every customer is going to get some sort of refund? Doesn't happen often with your service but today has been pretty bad.

  • fraggleT29 Fraser Thomson (@fraggleT29) reported

    @TheRossOwenShow @virginmedia Thought I was the only one but yes the WiFi routers seem to be awful. Even the hub 5

  • firstdropdanny FirstDropDanny (@firstdropdanny) reported

    @virginmedia @virginmedia so what why are paying for high speed internet if in this day and age a multi billion dollar company cant provide stable internet all the time and i dont just mean this issue — i mean alll the time the internet is laggy and buggy — fix the whole servers

  • ThatDivaNickz SupaNic (@ThatDivaNickz) reported

    @virginmedia Outage again #virginmedia 🤬

  • daveintheuk Just Dave (@daveintheuk) reported

    @virginmedia Only been a customer for a few days and had more problems than 2 years with Now. #virginmedia customers, is this a regular thing with Virgin Media as I may keep my Now TV as a backup if it is.

  • jacqui_dow5 Jacqueline Dow (@jacqui_dow5) reported

    @virginmedia down again, I’m having non stop issues at the moment, constantly causing issues with online meetings and remote working. Can’t even get on the website to report an issue.

  • SWN1984 Scott Nichols (@SWN1984) reported

    @virginmedia Can't wait for my contract to end... Will not be staying with you when it's ended awful service

  • TritanHD TritanHD (@TritanHD) reported

    @virginmedia well I’m trying to work and CAN’T as my provider has let me down for two days in a row now. Are we gonna be compensated for all the down time. Cause this is a complete joke. And if you copy and paste the same response I’ll leave you for another provide.

  • _5000G G Man (@_5000G) reported

    @virginmedia How do I get compensation... Not working properly all day