Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Croydon, Barking, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Hackney, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town
|
Total Blackout | 6 hours ago |
|
London
|
Internet | 8 hours ago |
|
London
|
Total Blackout | 10 hours ago |
|
Croydon
|
Internet | 10 hours ago |
|
Barking
|
Internet | 10 hours ago |
|
London
|
Wi-fi | 10 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Camden Town, England@virginmedia worst internet provide and customer service ever!!! You’re honestly the absolute worst. We’re told that due to the useless internet for weeks on end, we could leave without fees. And now that we call to cancel you want to charge us?!?! Pathetic
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Antje Southern (@noneybean) reported from Islington, England@virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning
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Annie Lou (@AnnieLouLDN) reported from Tottenham, England@virginmedia Spoke to someone in customer service and hopefully your IT dept will resolve the app issues .... but you still haven’t replied to this tweet AND my internet connection is atrocious. So glad I’m teaching online .... not 😩😠
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Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, EnglandYet more #virginmedia problems in NW5 - every day this week @virginmedia
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Mark Phillips 💙 (@Mark_Phillips66) reported from Camden Town, England@TitaLulah @virginmedia They’re very poor - in service. They must be rolling in cash though.
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Sunny Deo (@sunnydeo) reported from Enfield Lock, England@virginmedia you have one hour to respond with a solution. 5 - hours spent on call centres 3 - failed outdoor pre-installations. 2 - failed indoor wifi installations. 1st - time customer. This how you treat customers? No solution today, fine, I’ll go with @skytv
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Chris S (@CMS200) reported from London, England@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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Antje Southern (@noneybean) reported from Islington, England@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
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Antje Southern (@noneybean) reported from Islington, England@virginmedia It doesn’t for me. Virgin has build a wall of impenetrable bots and automised systems that makes any communication impossible.well done of not making any attempt to help your customers. This is such an arrogant attitude
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Antje Southern (@noneybean) reported from Islington, England@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
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Deano (@Deano1969) reported from Wandsworth, England@virginmedia Broadband down again? SW12 #virginmedia
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Martin (@dickerboy) reported from Merton, EnglandHow can I speak to someone @virginmedia about broadband issues? The automated call handling doesn’t address my problem.
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Antje Southern (@noneybean) reported from Islington, England@virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.
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vishal.rehan (@vishr83) reported from Wandsworth, England@virginmedia this is the third day in a week where we have lost WiFi and I have to use my phone data. I am not happy with this service and the money we are paying and getting no messages from your company
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Antje Southern (@noneybean) reported from Islington, England@suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort
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Antje Southern (@noneybean) reported from Islington, England@virginmedia @garysmartin Your service isn’t even worth half the money you charge
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Antje Southern (@noneybean) reported from Islington, England@Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.
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Antje Southern (@noneybean) reported from Islington, England@virginmedia Still no reply from any of your online contacts - unacceptable customer service
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Jemma Crow (@jemmacrow) reported from Poplar, England@virginmedia still had no response to why my internet is so shockingly bad. Not great when trying to work from home...
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Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ashleigh elise (@ashleigheliseX) reported@virginmedia Yea both devices and service checks for the area come back as normal.
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seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@virginmedia internet down. Again. Why?
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Serena (@Ubhi2011) reported@virginmedia Her internet isNOTworking it is virgin.Her landline isNOTworking it is virgin.Her tv isNOTworking its a virgin box.She ALWAYS has problems withVIRGIN!She rang off her mobile&automated response saying follow thisLink.HOWif the bloody internet isNOT working!
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Dev0 (@Dev0XD) reported@dekl0l @virginmedia Hahaha it’s not just me then, my internet decides to cut out at least 2 times a day whilst I’m playing. It’s hella annoying
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Kmax Nguyen (@KmaxNguyen) reportedFrom December to February? I got no internet service, legit like 3 months no internet. @virginmedia waiting for engineer, 10 years ? Had to spend £50 for a mobile wifi for sister for time being. Outrageous
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sho zi (@shozi74659015) reported@kel14bt @virginmedia I have had this issue now for almost 3 weeks!
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BrightLightGames (@BrightLitegames) reportedI'm now on day 10 with no internet @virginmedia Let's see if you fix it today!
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Hamish (@HamishBarclay_) reported@virginmedia never in my life have i seen such truly god awful service as I have with you. I am still yet without internet since September because your staff/management are so inarticulate and they can’t organise what I presume to be a very simple job! Utter disgrace
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🧚♂️🧚♂️🧚♂️ (@storeen_) reported@virginmedia 3G/4g hasn’t worked in days , phone constantly trying to find network. lots of mentions on our local fb page that virgin mobile is not working in the area. Yet no information received from virgin!
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Tracey (@Just_TraceH) reportedI have had the most stressful few months dealing with @virginmedia and still getting nowhere. Their Engineer installed broadband and screwed through a water pipe causing thousands of pounds of damage and I can’t get any help from them @LutzSchueler