Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 01/13/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Wembley, London, Fulham, Merton, Hammersmith, Hackney, Romford, City of London, Croydon, Southwark, Enfield Town, Wandsworth, Camden Town, Kingston upon Thames and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomFulham Internet
United KingdomMerton Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • Simon_Corley RangersBoy_8 (@Simon_Corley) reported from Ealing, England

    @virginmedia please sort out this problem, I keep getting error C501 coming up #SortItOut

  • itsmrweston 🆆🅴🆂🆃🆈 (@itsmrweston) reported from Eltham, England

    @mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @BridgLondon @virginmedia Sadly the only thing that has gone down on me this week

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩

  • lclaughton1993 Laurence Claughton (@lclaughton1993) reported from Ilford, England

    @HarryHorsee @virginmedia Try having @skytv not being able to fix a problem for 7months even after sending their best 3 engineers plus a VIP one

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia hello again. Internet down again. Same time again. What is wrong with you all.

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work

  • Felixwhoals Felix Gan (@Felixwhoals) reported from Stratford, England

    @virginmedia It was fine yesterday. I think it’s down again. Did restart modem and still seeing issue. Happens At 8.40pm today

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳

  • 74bunick Nick Bunclark (@74bunick) reported from Bromley, England

    @virginmedia my internet speed is terrible. Please can you confirm if you are having issues again thanks #internet #virginmedia

  • REDROBB1967 ROB FARACE (@REDROBB1967) reported from Barnet, England

    @virginmedia Hi I’m in London N12 & I’m still experiencing the same issues from yesterday. I’ve rebooted my router & shut down everything but still can’t get online. Can you help

  • kimiakayv Kimia (@kimiakayv) reported from Walthamstow, England

    @virginmedia online learning is bad enough for uni students without the WiFi cutting out constantly. pls stop

  • BenPOwen Ben Owen (@BenPOwen) reported from Wandsworth, England

    @virginmedia Well it’s been six weeks now of it going down every day. I hate having to tweet you about it (and you probably do too)! We called today and were told it would be fixed this morning...then 4:30...and it’s still terrible.

  • _EricaMonroe_ ♕Erica♕ (@_EricaMonroe_) reported from Islington, England

    @virginmedia Internet is down again in N1 🤬

  • StevieDawson Stephen (@StevieDawson) reported from Camden Town, England

    @showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.

  • shinykathy Shinykathy (@shinykathy) reported from London, England

    @virginmedia My internet is super slow I pay for super Fast!! Help!!!

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!

  • TheCapeDoctor Doc (@TheCapeDoctor) reported from Barnet, England

    @virginmedia Mine still not working. Keeps dropping out. Lost internet 3 minutes ago during a work conference call. Really not acceptable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • papi_foxy papi foxy (@papi_foxy) reported

    is @virginmedia down again bruh

  • joelsampson1 Joel Sampson (@joelsampson1) reported

    @virginmedia @ferguspw I think the problem is here it takes ages to get through to you! I’m currently at 25 minutes and waiting for someone to answer the phone..

  • BenKalcher Ben kalcher (@BenKalcher) reported

    @virginmedia use live chat to talk about phone upgrades. Get connected to a real person. Use it for broadband upgrades. Get connected to a real person. Want to downgrade the TV package. Talk to the bot, no advisor available, only call if it's important. See help for advice.

  • howarth_nicola nicola howarth (@howarth_nicola) reported

    @virginmedia Can i have complaints contact me please as i also have problems on going with my mobile phone.

  • pmyrps Phil (@pmyrps) reported

    @virginmedia I received a message saying that my complaint is being closed because I have not responded within 28 days. This is wrong and frustrating.

  • crozier2015 Ryan Crozier (@crozier2015) reported

    @virginmedia No idea its telling me to check back in 24 hours. I got a message yesterday morning to say previous flagged issue has been fixed (which I flagged up on day 1 of installation as service was bad) and yet the issue in question has got worse

  • Britster33 Britster33 (@Britster33) reported

    @virginmedia No ill just cancel my direct debit. And when you try and bill for me for the remainder of my contract I'll send all these as proof of complete lack of help.

  • Britster33 Britster33 (@Britster33) reported

    @virginmedia I have tried. I just want to cancel my membership now as can't even speak to anyone.

  • cajriley51 Jacqui Riley (@cajriley51) reported from Stoke-on-Trent, England

    @virginmedia I have been trying to sort out the issue off my password not working and the internet dropping out for over a week. I am getting passed around in circles. Please can you tell me how much notice I need give to leave and also give me an email for complaints please

  • sarnadigital Rob (@sarnadigital) reported

    @bt_uk Lol, enjoy getting your internet from a donkey on a treadmill? Seriously, your service is ****... compared to virgin media delivering 300MBPS no sweat.