Virgin Media Outage Report in Stepney, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Bexleyheath, Romford, Paddington, Poplar, Barnet, Ilford, City of Westminster, Newham, Harringay, Enfield Town, Dagenham and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
-
enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.
-
Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.
-
Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
-
themusiccurator.com
(@AlexDonelly1) reported
from
Enfield Lock, England
@virginmedia You really are running a poor service in N13. Letting customers down with constant broadband outages compounded by a lack of accountability for this.Not impressed.
-
enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on
-
Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?
-
Benj 🌹
(@benjywenjy6) reported
from
Camberwell, England
@virginmedia our internet is down for the third time in a week, sort it out!
-
Slickster
(@slickster65) reported
from
Romford, England
@virginmedia so when will I get internet again piss poor service area 22
-
alison homewood
(@alisonwonder2) reported
from
Ealing, England
@VMSolutions_ I emailed you 3 weeks ago to get a broadband upgrade (as you would not take phone calls). I now have a letter from Customer Resolutions asking me to call, and the phone number provided “is not supporting voice calls”. @virginmedia is SO USELESS. PM me!!!!
-
Matt
(@MattSav7) reported
from
Tottenham, England
@virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?
-
Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
-
Ralph E. Herrera
(@REHerrera) reported
from
Kensington, England
@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
-
Cazza
(@carolhegs) reported
from
Eltham, England
OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined
-
Kelly
(@kellygibbins81) reported
from
Wandsworth, England
@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!
-
Lisa Coia
(@lisacoia) reported
from
Hackney, England
@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day
-
Rita capaldo
(@rita_capaldo) reported
from
Brentford, England
@virginmedia Can you send me customer service email address?
-
Alexander Samuels
(@alexsam_89) reported
from
Borehamwood, England
Having mega internet problems today with @virginmedia... helpppp
-
Slickster
(@slickster65) reported
from
Romford, England
@virginmedia Yes I have I’ve been told there’s a issue in my area and they hope to repair it but July 13th I find that totally Unacceptable
-
PelhamB
(@PelhamB) reported
from
Croydon, England
@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
-
Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gez
(@Sanrielle_) reported
@JeusAbobo @virginmedia why dont u change it u little **** u have been complaining for like 3 years
-
Holy guacamoly
(@hollyinnit007) reported
@virginmedia @LisaVBaker Mine is also not working in the m14
-
Braai teacher
(@BraaiKing_Bad) reported
@virginmedia Hi John! I did end up speaking to customer service and was promised that a wireless pod will be delivered today. Guess what??? Nothing.
-
Hugh Birkenhead
(@hughbirkenhead) reported
@virginmedia Could you not call the engineers working on this to give me some clue as to what's happened and what's being done? 6pm has just gone, so that's the fourth "fix time" I've been given broken – how am I supposed to trust you that you're doing anything and that I should be patient?
-
Sir_Twill
(@SirTwill) reported
@virginmedia I paid my bill 2 days ago. It still says that I haven't paid. I'm now in credit on my account and I still haven't been reconnected. I've been without service for 48 hours. When I called up your helpdesk they said there was an ongoing issue with payments. I haven't heard since.
-
thatbimum
(@AshJ281) reported
@virginmedia Mobile. Apparently my services should have been put back on within 24-48 hours yet still suspended and again, my bill isn't even due yet 🙄 not great customer service, is it.
-
Jacqueline Bolton
(@JacquelineBolto) reported
@virginmedia My husband has managed to sort an engineer's appt for next Friday as issue still not resolved...
-
@JollyMercenary
(@JollyMercenary) reported
@virginmedia Any chance someone could fix the internet in Basildon? its been unstable for a month now
-
Holy guacamoly
(@hollyinnit007) reported
@virginmedia It says that there are no connectivity issues
-
Dan
(@J4g3r) reported
@virginmedia My Internet has been down for a while now and I've ran multiple tests and done resets. Not seeing anything reported in my area, any help?