Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Dagenham, London, City of Westminster, Ilford, Wembley, Poplar, Hackney, Croydon, City of London, Barnet, Hammersmith, Southwark, Newham, Wandsworth, and Orpington.

City	Problem Type	Report Time
Dagenham	E-mail	1 hour ago
London	Internet	2 hours ago
London	Internet	3 hours ago
London	Internet	3 hours ago
London	Internet	4 hours ago
City of Westminster	Internet	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Gizem (GZM Tutorial) (@GZMTutorial) reported 2 minutes ago from Bexleyheath, England

  @virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.

• 
  brazen productions- jules hussey (@brazenprods) reported 2 minutes ago from Camberwell, England

  The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.

• 
  Amir Sharabi (@Aiel_warrior) reported 4 minutes ago from Barnet, England

  @virginmedia why is it so difficult to speak to someone and then when you do it’s an impossible mission to get anything sorted - worst customer service I’ve seen in a while.

• 
  threestain (@threestain) reported 4 minutes ago from Tooting Bec, England

  @virginmedia sadly broken in sw17 too...

• 
  Rory Cellan-Jones (@ruskin147) reported 7 minutes ago from Lambeth, England

  Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc

• 
  BeardAssassinX Gaming (@BeardAssassinX) reported 11 minutes ago from Wandsworth, England

  @sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂

• 
  Michael (Burt) (@MichaeloooDavey) reported 12 minutes ago from Romford, England

  @virginmedia hello, Internet is dropping out a lot down RM124EY Can you check what is happening please :) TY

• 
  Andy Howe (@AndyHowe17) reported 12 minutes ago from Croydon, England

  @virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!

• 
  Gizem (GZM Tutorial) (@GZMTutorial) reported 14 minutes ago from Bexleyheath, England

  @virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!

• 
  BeardAssassinX Gaming (@BeardAssassinX) reported 16 minutes ago from Wandsworth, England

  @virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for

• 
  BarryDanser (@BarryDanser) reported 19 minutes ago from Brentford, England

  @virginmedia system. Had gone down here in W10 your website shows no problem. Always the same. Phone service rubbish #badservice #poorquality @GripeO_Feed @GripeO_Outreach

• 
  Eran Edry (@EranE1980) reported 22 minutes ago from Camden Town, England

  Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks

• 
  BeardAssassinX Gaming (@BeardAssassinX) reported 23 minutes ago from Richmond, England

  @virginmedia Been down that road get fobbed off everytime send engineer out everything works fine just your service is crap not that you’d ever admit 😂😂😂

• 
  Nicole Mezzasalma (@Nica) reported 29 minutes ago from Croydon, England

  @virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.

• 
  Stuart McGlone (@semcglone) reported 33 minutes ago from London, England

  @virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh

• 
  liz mcdonnell (@lizmcdonnell1) reported 39 minutes ago from Lambeth, England

  @virginmedia are there problems in the Sw17 area

• 
  anand j (@dranand2812) reported 39 minutes ago from Chigwell, England

  @richardbranson vry sorry to say tht virgin media communication to th customers been very poor. I hv been awaiting new broadband connection fr a while, vry frustrating indeed. #acc813439502 site id 22

• 
  threestain (@threestain) reported 46 minutes ago from Tooting Bec, England

  @virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps

• 
  Andy Howe (@AndyHowe17) reported 49 minutes ago from Croydon, England

  So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.

• 
  Andy Howe (@AndyHowe17) reported 59 minutes ago from Croydon, England

  @virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edward swift (@Ed_Swift) reported 4 minutes ago

  @virginmedia Bounce rather not cancel.

• 
  mb (@mb_gohard) reported 6 minutes ago

  @virginmedia fix ur ******* network

• 
  Alan Dobson (@dobbo101) reported 6 minutes ago

  @virginmedia So another call with a hour long wait to then get cut off again is the best you can offer. And how do I discuss my complaint with someone, if it’s nit to much to ask?

• 
  Edward swift (@Ed_Swift) reported 7 minutes ago

  @virginmedia No, as anytime I raise a complaint, your company ignore it until I chase and chase. Your 28 days came and went so maybe I should just cancel my direct debit as it’s an I correct billing complaint?

• 
  James (@jibhibcrm) reported 9 minutes ago

  @virginmedia To be quite frank, whatever is causing the issue, this should have been rectified by now. It’s been 10 days so far, come your new estimated completion date it will have been 17 days. No doubt you’ll push it back again , and again, and again. Continued...

• 
  Will (@JesterinBlack) reported 13 minutes ago

  @virginmedia Also as a heads up to fellow VM customers whom are having issues, you have to log in online and click a part to claim a refund regarding outage; the regulator had declared it is supposed to be done automatically but VM has changed the process 1/2

• 
  Anna Brady (@bradyanna) reported 15 minutes ago

  Here we go again. Terrible service from @virginmedia you are a disgrace and I cannot wait to get out of my contract with you. I am telling everyone I know not to go with you

• 
  Lechampion (@Lechamp24131474) reported 16 minutes ago

  @virginmedia @xcsuhayla How about you compensate us who are suffering despite paying YOU guys monthly ridiculous money to provide a service where you can't even give us tv or Internet.

• 
  James (@jibhibcrm) reported 16 minutes ago

  @virginmedia So I’m just left here hoping and praying you’ll find the source? What steps have already been taken to identify the issue? I’ve not seen anyone attend any addresses nor the cabinet on my street. Have you tried working with customers to find the source of the issue? 1/2

• 
  Court✨ (@courttttxxo) reported 18 minutes ago from Avonmouth, England

  Honestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback