Virgin Media Outage Report in Stepney, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Hampstead, London, Harringay, Poplar, Southwark, Wembley, City of Westminster, Waltham Forest, Camden Town, Swanley, Mitcham, City of London, Stepney and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi | |
| Poplar |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
-
The Chief
(@AndyGixxer46) reported
from
Bromley, England
@virginmedia The complaint was about my address in the first place, I was advised you didn't have any forwarding address for me now your saying you have multiple.
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
-
Deano
(@deanspread) reported
from
Kensington, England
@virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service
-
Wayne Sumner
(@bexhoops) reported
from
Crayford, England
@rajeevdatta @RuislipR @virginmedia My problem is...I live right at the furthest point from the bt exchange so by the Time it gets to me it’s as slow as hell..that’s why I went virgin...expensive
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
-
The Chief
(@AndyGixxer46) reported
from
Bexleyheath, England
@virginmedia I've been waiting 6 months for a reply to a complaint can you get someone to call me ASAP.
-
Kiwi in Barnes
(@AlexanderRyll) reported
from
Richmond, England
@sharonodea @virginmedia Yes there is a problem with the fibre optic into Barnes, regularly happens to me.
-
Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia hi , have been trying to contact you for the last month. Each time been waiting for 25-30 minutes with no answer. Today after 10min someone answered but said cannot access my account. When I insisted she needed to make a note she cut me off. Awful!
-
angela b
(@angelab2711) reported
from
Islington, England
@virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area
-
Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...
-
Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@RuislipR @virginmedia Virgin - abysmal. Went with them for a year (for my dad) and it was a disaster from start to finish. Should never have left SKY. Went straight back to them.
-
angela b
(@angelab2711) reported
from
Islington, England
@virginmedia Service has literally just been restored so I'm guessing it was just an outage
-
anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
-
SD KATO
(@D2SDKATO) reported
from
Barnet, England
@Classicbritcom @0824Scon @virginmedia Several time and I also hate the fact it’s always India or Philippines you speak to never anyone in England they don’t understand a word customers are saying it’s Disgraceful
-
SD KATO
(@D2SDKATO) reported
from
Barnet, England
@StevenJMead @virginmedia Yeah you can call there India call center who can’t speak a word of English and are very flipping rude
-
SD KATO
(@D2SDKATO) reported
from
Barnet, England
@virginmedia @WJBson1 Maybe try get proper English speaking staff who no how to respect customer it is a disgrace that you use India and Philippines and they cannot even speak a word of English how do you expect us customers to be happy
-
Jason Carlin
(@jcarphotography) reported
from
Romford, England
@philsteer64 @virginmedia Ditto. Exact same issue
-
Hugh Scantlebury
(@HDPMS) reported
from
Kingston upon Thames, England
@virginmedia Engineer on site. No signal for the “little” channels E4, Channel 5 etc. (others are OK) so he’s in the pit in the street. Presumably therefore not just us....
-
Andy Coldicott
(@andycoldicott) reported
from
Enfield Lock, England
@virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Liz Wride
(@LizWride) reported
@Plusnet Thanks @plusnet. I’ll have a yours, too. @virginmedia doesn’t care. They put the phone down on me, and aren’t answering on here, now. I can’t wait until I’m in the middle of a busy working day, for the internet to breakdown. 😭😭😭
-
Liz Wride
(@LizWride) reported
@virginmedia @MicrosoftTeams I can’t be letting the NHS down with bad internet. @WelshGovernment has said we must work from home - I’m going to be letting the NHS down with bad internet. I can’t do that. I need to be logged on, at that laptop. 💻 Can you help with this, please? 😭
-
Kevin Muldoon
(@KevinMuldoon) reported
@virginmedia Your coverage map is incorrect. I'm in the heart of Edinburgh, but there's a large area where I don't get either no signal or a terrible signal. It's a problem with the EE network you use. I need a booster for my home.
-
G
(@g_man755) reported
@virginmedia worst customer service ever, I can't even get Subject access request as the team in the Philippines doesn't understand the law of the land in England! Absolute disgrace!
-
Katharine May
(@may_katharine) reported
@virginmedia I've been told that every day but no help as arrived. We were cut off 8 days ago by incompetent employees who severed the cable in the road. We've been left with no connectivity & we're waiting for the area manager to approve sending us some sim cards but he's gone AWOL! Useless.
-
Katharine May
(@may_katharine) reported
@VirginMediaCorp @virginmedia another day passes, we're now on day 8 of NO service whatsoever - cut off completely. No resolution in sight, no offer of help for son's global final which he will miss tomorrow - heartless does not even describe how utterly hopeless Virgin Media are
-
Liz Wride
(@LizWride) reported
@virginmedia They didn’t. I had issues a few weeks ago, and again today. I can’t be offline for hours during my working day. I minute lots of meetings (often back to back). The internet cutting out is a huge problem. I can’t let the people in work down like that. I need to log the meetings
-
Kevin Muldoon
(@KevinMuldoon) reported
@virginmedia You didn't read my tweet. I don't have Virgin Media Broadband as it's not in my area. I'm referring to the lack of a signal on my mobile.
-
Paul Middleton
(@mybikeandme) reported
@virginmedia Is there problems in the Shropshire area TF11 8HB? As the tv is experiencing some nausea-inducing glitches, freezing up and poor image quality? (So very un-virgin like).
-
Helen O'Sullivan
(@MrsOSullivan) reported
Shocking customer service just now from @virginmedia call centre staff sounded like they were having a party in the background and I could hardly hear the operative. What should’ve been a 5 minute conversation lasted over 20 and still not resolved 😡😡😡😡