Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Islington, Orpington, Chingford, Paddington, City of London, Camden Town, Waltham Forest, Newham, Southwark, Tower Hamlets, City of Westminster and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| Islington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia @leesoo89 It’s not working.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Fabio Sarlo
(@SarloFabio) reported
from
Ealing, England
And not working via wired connection either!! 😤😠 @virginmedia please sort this out, trying to work from home!
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Abhishek
(@abhishekbagga28) reported
from
Ealing, England
@virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia @YessMarvell The service status page is not working... several people have already told you that. The web is awash with reports of people saying VM broadband is down this morning. Only VM seem unaware of it!
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mick O'Dwyer
(@MickODwyer82) reported
. @virginmedia is anyone working in support today ? Internet out again in Clonmel. Been on hold for over an hour No response to whatsapp or text Same yesterday when we gave up after 90mins Complete failure to deliver the most basic service
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Richard Ronnie Alex
(@thealexavery) reported
@virginmedia why does my TiVo box keep cutting out every evening (wifi not the issue) the box literally just freezes and then cuts out. Why does the App *still* not cover the hub 4? Not a very efficient roll-out of them so far. Been several months now
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.
(@illbiteyounow) reported
@virginmedia @spirituk I understand you social media guys probably aren't technically trained but if he's got a good wired connection then he's got a wireless issue which means the status checker isn't going to yell him anything which will help or explain this.
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Elizabeth Enfield
(@lizzieenfield) reported
@virginmedia I have tried this and I get a bot who is unable to solve the problem. This is a huge mistake in your part and I need a person to remedy it ASAP
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Sean Curtis
(@Curtis16Sean) reported
@feargalf @virginmedia Blackrock as well, lack of information /support from virgin appalling
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S4V4G3 P
(@Terry_Tibbs1991) reported
@virginmedia SUX, Your broadband is so hit and miss and my house isn't even that big but you can't get a decent signal upstairs on an iphone??? Terrible.
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Luke
(@lukmruk) reported
@virginmedia @TiefenseeL Tweeted about the same issue couple of days ago. Even contacted your complaints resolution team about this issue but you have arrogance to say that it’s the first time you hear about it?? Well try listen to what we are saying then
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tashaola@yahoo.co.uk
(@tashaolayahooc1) reported
I AM SO UPSET! @virginmedia have not been able to transfer my Phone and Broadband as advised. I've had to make a number of calls to Virgin and all I get is 'Sorry', we are looking into this...but nothing. 5th week now. I've been left with no home number and not a full service
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Tom
(@Tom14459803) reported
@virginmedia issues with connection in Telford, unable to work from home all morning properly
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J Williams
(@jondwill) reported
@virginmedia Hi, can someone help please? I’m trying to get through to a person for help but ‘on hold’ for too long.