Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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The latest reports from users having issues in Stepney come from postal codes E1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 01/20/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Camden Town, Southwark, Swanley, Mitcham, City of Westminster, Wembley, City of London, Stepney, Hackney, Hammersmith, Bromley, Croydon and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHampstead Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    Not working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia

  • _alexandrakirk Alexandra Kirk (@_alexandrakirk) reported from Tottenham, England

    @virginmedia Hiya, still having connection issues in N6, are there any updates?

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia outage in Kensington....again.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia What about **** customer service and no ****** every answering. Doing much about that?!

  • adbalfour Alex Balfour (@adbalfour) reported from Kensington, England

    @virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia Internet not working again. Never received a response from the number you sent me

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.

  • Edd1203 Eddie🇬🇧🇪🇺 (@Edd1203) reported from Camberwell, England

    @jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    Hi @virginmedia I don't understand I am not under any contract still I am not able to cancel my connection. Can you please why??

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I want to cancel my mobile contract. How do I do this?

  • ScottGentle14 Scott Gentle (@ScottGentle14) reported from Camden Town, England

    @virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.

  • Michaelhlamb Michael Henry Lamb (Mike TV) (@Michaelhlamb) reported from Poplar, England

    @virginmedia hello. Internet down on the Isle of Dogs. Are you aware of any issues?

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from East Ham, England

    @virginmedia We are sick of the constant interruption to our service time for a change me thinks

  • marie_haggerx 𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alexistewart1 Alexis Stewart (@alexistewart1) reported

    @virginmedia trying to set up a mobile account for a SIM that was part of a package, it wants a password apparently set up over the phone when we signed up but we signed up at the doorstep.Can't call using the SIM as it says no credit but it's meant to be unlimited,can you help?

  • LottaHaegg Lotta Haegg (@LottaHaegg) reported

    @virginmedia hey, is there a connection issue in London, around Old Street? My internet light is flashing.

  • WilldenJames James Willden (@WilldenJames) reported

    @virginmedia So amazing customer services after talking to them 3 times about the raised complaint also highlighting here they closed the case because of no contact. Still awful service

  • MissBKearns Beth Kearns (@MissBKearns) reported

    @virginmedia is there a loss of service in the PR9 area??

  • jizzygelespi Jizzygelespi (@jizzygelespi) reported

    @stagelefthenry @virginmedia Mine was like that until one day they just decided to **** my life up

  • Rossi2k Ross Wilcox (@Rossi2k) reported

    @virginmedia @virginmedia Just a quick update, still no response on your text line for nearly 2 hours so I guess the operative has given up on me. Now at end of tether and feel very let down. Not getting service expected since January. No support whatsoever. #poorcustomerservice #feelletdown

  • ReissBradley6 Reiss Bradley (@ReissBradley6) reported

    @virginmedia my internet has been down for hours help now !!!!

  • wundoIIa (@wundoIIa) reported

    @virginmedia fix ur **** !!!!!!!!!

  • ErollC Eroll Chimanga (@ErollC) reported

    @virginmedia Your solution is to connect less devices to my WiFi. Really?

  • james17778 James17778 (@james17778) reported

    @virginmedia Never tried, but data is back now. Thx for reply.