Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Tower Hamlets, Hammersmith, Croydon, Ealing, Paddington, Hackney, Richmond, Wembley, City of Westminster, City of London, Newham, Hampstead and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| Hammersmith |
Internet | |
| Southwark |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Chris M
(@ChrisdMRF) reported
from
Richmond, England
@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Neil
(@Inactive95) reported
from
Romford, England
@virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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ジェイ (Jay D)
(@ChaosInCalm) reported
from
Merton, England
@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Concerned Consumer
(@concernedfromuk) reported
@fatboyfat @virginmedia No, I just got fobbed off. If you look on their forums, lots of people have this problem and none of them get helped. They obviously have a big system issue they are ignoring. I’m going to cancel and go to someone else.
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Síle Breslin
(@shebressie) reported
@JohnSimpsonBIM @virginmedia Problems in the G44 area too. Neighborhood chat group has confirmed issue for a number of homes…have missed two meetings today so far @virginmedia Any plans to resolve?
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Síle Breslin
(@shebressie) reported
@virginmedia I have. First one said that there was an intermittent signal issue, 2nd one said no issue so it’s actually more reliable to just ask the neighbours directly than use the status checker!
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PAUL
(@paulscots) reported
@virginmedia I asked if this call is recorded, would make good listening, told me he’d put me through to customer relation team then came back and said their busy and was then able to sort the problem, asked to speak to them anyway and was told they would just cancel the contract so no point
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🎶Caz 🎶
(@RandomCaz) reported
@virginmedia can you confirm that this is a scam number calling ? 02038271376. Apparently they called as our internet is going fast and slow #scamcall #ScamAlert
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Salena
(@Salena_Barry) reported
.@Virginmedia tells me that everything has been done and I just need an installation team. I tell them, they have come. We go back and forth...and I am still on the line. At this point I just want them to cancel my contract and leave me alone...
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Ashleigh Hepburn
(@drummer93ash) reported
@Mark52318596 @virginmedia Let’s see if customer support can help aye 🥴
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J Calvert & A Bates
(@JulieAdamFilms) reported
@virginmedia I suspect you’re wasting my time. What outage was supposedly fixed in SE13TQ yesterday?
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Salena
(@Salena_Barry) reported
@virginmedia Hi. Yes, I have. Countless times. Those are the same people who have scheduled appointments which no one attends. We are literally paying for a service you haven't provided for almost a month now. How is that okay?
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PAUL
(@paulscots) reported
@virginmedia How rude is this…!!!! OMG I cannot believe this conversation I’m having just now with your team I’m looking for a way to record this