Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, City of Westminster, Hackney, Poplar, Southwark, Islington, Newham, Waltham Forest, and Tower Hamlets.

City	Problem Type	Report Time
London	Wi-fi	12 minutes ago
City of London	E-mail	1 hour ago
London	Internet	1 hour ago
London	Internet	7 hours ago
London	Internet	9 hours ago
City of Westminster	Internet	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Vincenzo Rampulla (@vmrampulla) reported 2 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  mark (@PieFaceMark) reported 3 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Matrim Red Hand (@tripodmatt) reported 6 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Rex (@Lozraus) reported 7 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  Helen Pinkers (@Barchetta66) reported 8 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 8 minutes ago from London, England

  So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband

• 
  Lloyd Child (@islingtonlloyd) reported 14 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Nathan Talbot (@nathantalbot) reported 14 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 19 minutes ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 22 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  Paul Lewis (@paulstevenlewis) reported 26 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  Liam Smith (@Liamsmith260493) reported 26 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  Mustakim. (@Mustxkim) reported 31 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  Vegan join the PCS Union (@Veganforever67) reported 33 minutes ago from London, England

  @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 38 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Andee Byford (@BobCratchitt) reported 41 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Juan Folgar Colomer (@jfcolomer) reported 44 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

• 
  Steven Kraan (@drawing_daily) reported 51 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Lawrence ****** 🇺🇦 (@goonerlgh) reported 56 minutes ago from Islington, England

  @virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 58 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SFB-Mod (@cycleprawn) reported 1 minute ago

  @1030pa @obbsie @virginmedia Pointless. They don’t give a ****

• 
  Jamie Daltry (@JamieDaltry) reported 3 minutes ago

  @O2 yet again I have to deal with your hateful webpage & app. Since your ill advised tie in with virgin media the whole experience is awful. If it weren’t for your coverage, I would leave immediately. Just signing in is a minefield, gave up on VAT invoice yrs ago, just the pits.

• 
  mike henry (@MikeHenry58) reported 3 minutes ago

  Does anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬

• 
  Tom Baggott (@TomBaggott96) reported 7 minutes ago

  @virginmedia your customer service via telephone call is absolutely atrocious.

• 
  NoBotsForSupport (@NoBotForSupport) reported 8 minutes ago

  @mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.

• 
  Dgjbear (@Dgjbear1) reported 12 minutes ago

  @AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.

• 
  Carole Winter (@CaroleWinter) reported 13 minutes ago

  @virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband

• 
  Carole Winter (@CaroleWinter) reported 18 minutes ago

  @virginmedia please answer the phone. You are one broken system

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 19 minutes ago

  @virginmedia hi virgin now a other problem since my Internet went down when I reported it the advisor said they should put 15 pound credit on my bill hasn't happen as it was down for that long.

• 
  hedge (@hedge99) reported 22 minutes ago

  @virginmedia a need help with my house move