Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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The latest reports from users having issues in Stepney come from postal codes E1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 02/13/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Romford, Ilford, City of London, City of Westminster, Paddington, Islington, Camden Town, Wembley, Enfield Town, Croydon, Newham and Richmond.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomRomford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • FionaGraham Fiona Graham (@FionaGraham) reported from London, England

    @ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.

  • PawlinaBee Pawlina Bednarczyk (@PawlinaBee) reported from Barnet, England

    @virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case

  • danhacks DanQPRHackney (@danhacks) reported from Lambeth, England

    @virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown

  • SpiderJ (((Simon M))) (@SpiderJ) reported from Barnet, England

    @virginmedia no internet service in N3. What's the plan to fix it. Can't work. Kids can't do school work. Not good

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

  • ShelleyBurke23 Shelley Burke (@ShelleyBurke23) reported from Wandsworth, England

    @ruskin147 @virginmedia No service here in SW15

  • simonmacmichael Simon MacMichael (@simonmacmichael) reported from Ealing, England

    @ruskin147 @virginmedia Three frustrated people working from home in W3 without Virgin internet ... data allowance on tethered mobile taking a caning, slow connection too.

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!

  • sayitrightltd Priya🦋 (@sayitrightltd) reported from Kensington, England

    Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc

  • PeeWeeMFC75 silverfox🐺 (@PeeWeeMFC75) reported from Camberwell, England

    @Caroline_Day @virginmedia The whole of London is down

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    @virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!

  • journeymansteve Steve O (@journeymansteve) reported from Camberwell, England

    @JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Tell me bout it. And now when you contact phone number it just goes dead. Even when it’s up I find their download speeds shocking. Only been with them 5 weeks and not accepting this level of service.

  • lynseyshaw_ Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England

    @virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.

  • jcronthego Jason Robinson (@jcronthego) reported from Camberwell, England

    @virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help

  • emhough1 Emily Hough (@emhough1) reported from Wandsworth, England

    Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...

  • uberutz ubergk (@uberutz) reported from Lambeth, England

    @toby1kenobi @virginmedia Down here to at #se24

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent

  • anands_ Anand Baria (@anands_) reported from Brentford, England

    It’s been three hours and I’m unable to do any work from home due to my internet being down @virginmedia can you please sort this out, I pay a hell lot for the services #virginmedia #virginmediadown #wfhlife #workingfromhome

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • phantomfish Peter BB (@phantomfish) reported

    @virginmedia I tried to buy a mobile phone from you, but was stupidly denied. I have now taken my business elsewhere and would like my account and details removed, as I have never had any business with you. How do I got about doing this?

  • inskip_matt Matthew Inskip (@inskip_matt) reported

    @virginmedia Hi, sorry I missed this one. Can we sort something for this Friday. I still have issues with my Hub over heating

  • Basic_J_ Basic J (@Basic_J_) reported

    @virginmedia I can't go thru that purgatory right now, jesus have you been on the receiving end of your phone support? thanks but no thanks

  • mistry_kyle KAAYALL (@mistry_kyle) reported

    VIRGIN MEDIA WHY IS YOUR INTERNET DO **** Legit it says I have Wi Fi BUT NOTHING ******* LOADS

  • mistry_kyle KAAYALL (@mistry_kyle) reported

    VIRGIN MEDIA WHY IS YOUR INTERNET SO **** Legit it says I have Wi Fi and yet NOTHING ******* LOADS🙃

  • DeepakPantulu Deepak Pantulu (@DeepakPantulu) reported

    @virginmedia I placed an order for the Oomph bundle on 3 March. I've been trying for support but to no luck! Called to cancel my contract as it's not yet been installed but spent 30 minutes with a rep that refused to acknowledge my request. How can I get the contract cancelled?

  • TheReckoningC19 @TheReckoning (@TheReckoningC19) reported

    @virginmedia I never heard anything back. No one bothered to respond. This is what I mean, more questions on top of questions which drives me mad. Just cancel the account please and stop with the questions

  • TitanRio9 C (@TitanRio9) reported

    @virginmedia You’ve literally showed why Virgin are incompetent. You took days to reply as are every other service I get in touch with. Shocking

  • danwalker1983 Daniel Walker (@danwalker1983) reported

    @JimBelly @virginmedia We’re an absolute shambles when I moved house as well mate... couldn’t supply us with a service at all because our area didn’t have the cabling required so charged us £200.00 to cancel our contract even though we wanted to stay with them!.. get with #skytv

  • Emzzoxox Emily ✗ (@Emzzoxox) reported

    @virginmedia care to explain why the network update entails in my area please? Pr73ft It’s caused me nothing but problems! I tried to call numerous times and get cut off