Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Southwark, Newham, City of London, City of Westminster, Waltham Forest, Hackney, Islington, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	3 hours ago
Poplar	Internet	4 hours ago
London	Internet	4 hours ago
London	Total Blackout	6 hours ago
Southwark	Internet	9 hours ago
London	TV	10 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Shah 🦅 (@shah4569) reported 3 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Khaled Miah (@Khaled_Miah1) reported 4 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Steven Kraan (@drawing_daily) reported 6 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Mariachiara (@mariesnotcool) reported 8 minutes ago from Islington, England

  @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

• 
  Mustakim. (@Mustxkim) reported 8 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  Shah 🦅 (@shah4569) reported 18 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  Christine Allado (@ChristineAllado) reported 20 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Declan Higgins ☘ (@declan1968) reported 27 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Lloyd Child (@islingtonlloyd) reported 27 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Roger Highfield (@RogerHighfield) reported 28 minutes ago from London, England

  @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

• 
  Steven Kraan 🐀 (@drawing_daily) reported 31 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 35 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 36 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  Juan Folgar Colomer (@jfcolomer) reported 40 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

• 
  Derrick Brown (@DerrickSWB) reported 43 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 44 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 47 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Mary (@SandraS80775853) reported 51 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Nathan Talbot (@nathantalbot) reported 54 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  SA Punk (@michaelsamuels4) reported 59 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike T (@Tutts558) reported 5 minutes ago

  @fia I can rewind my Virgin Media to show you Max breaking the rules. Why can't you ? It effects the result, and other teams responses to what you do. You clearly favour him. Terrible decision.

• 
  AJ (@The_Broski_Boot) reported 7 minutes ago

  @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

• 
  John Mercer (@Merse2506) reported 14 minutes ago

  @virginmedia The help on your website is very bad. Please can I arrange an engineer

• 
  Sue Rouse💙 🇺🇦 (@rouse_sue) reported 14 minutes ago

  @virginmedia I have Netflix as part of my deal. I’ve been told 4 times that an email will be with me in 24 hours. Still no email after 8 days. Everyone promised but no delivery’s. This seems to be a regular issue.

• 
  Pete Bradbury (@PeteBradders) reported 14 minutes ago

  @virginmedia @CriticalRole @LessThanJake I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  john o shea (@osheaj77) reported 15 minutes ago

  @VMSportIE Thats definitely the end my long time virgin media subscription, bill keeps going up even though there is way less tv channels and entertainment, garbage tv , bye bye 👋

• 
  Mike B (@BonesE78) reported 16 minutes ago

  Im sick to death of @virginmedia and their **** service!!! How do I cancel?

• 
  David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported 20 minutes ago

  @virginmedia It appears to be with my VM account. Reference IDF-12B. Is quoted. Phoned but all I could get was “they will phone back in several business days”. Tragically poor service! I see that I’m not the only one with this problem.

• 
  LouLouTwo.Oh (@20Madders) reported 20 minutes ago

  @virginmedia well done virgin media… you’ve been faffing about with a broadband and tv issue for the last week. Was supposed to be fixed by yesterday, now it says it’ll be the 7th. In the mean time we’ve got no broadband or tv in long intermittent blocks all day. 👎🏼

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 22 minutes ago

  @virginmedia Diddnt turn up took an hour to book another one for today .Virgin media is so stressful to get help