Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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The latest reports from users having issues in Stepney come from postal codes E1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 01/27/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Fulham, Hackney, Southwark, City of London, City of Westminster, Croydon, Paddington, Romford, Barnet, Ilford, Bexleyheath, Harringay, Hampstead and Greater London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomFulham Wi-fi
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • Spencer0814 HARRY T (@Spencer0814) reported from Lambeth, England

    @virginmedia @VirginMediaCorp @richardbranson wow! We are barely into the month of August and my broadband service is down yet again!!! The tech team are saying it will take 4.5hrs b4 connection

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    When can i leave from the poor service which is @virginmedia ?

  • djsdotsv DJ S DOT (@djsdotsv) reported from Islington, England

    @virginmedia internet down again 2nd night in a row #fixup

  • bobbybirchall Bobby Birchall (@bobbybirchall) reported from Ealing, England

    @virginmedia why is it absolutely impossible to cancel a contract with you? A communications company that doesn’t want you to be able to speak, write or email them. No wonder everybody wants to leave you. 0 rating for customer care... we’ll keep trying to get hold of you.

  • ElspethFit Elspeth Van Der Hole (@ElspethFit) reported from Kingston upon Thames, England

    @virginmedia why are you so ******* terrible? I just want to watch Netflix.

  • adammorris101 Adam Morris (@adammorris101) reported from Camden Town, England

    @virginmedia NW6 broadband has become very unstable the last couple of days. Any ideas why?

  • sam_l43 (sam)urai (@sam_l43) reported from Hackney, England

    @virginmedia hi can you help please? our wifi cuts out basically every night; after around 9PM and there are no advisors to call and the online help is useless

  • ot_clare ClareOTstudent (@ot_clare) reported from Croydon, England

    @virginmedia having major issues with our internet going off at very regular intervals in Thornton Heath. Please could this be looked at?

  • nizbit Nizbit LFC* (@nizbit) reported from Kensington, England

    @courtloumc @virginmedia Mine was down around 7sh fir half hour , rebooted the router as it wouldn't connect

  • TheGeekiestOne The Geekiest One (@TheGeekiestOne) reported from Ealing, England

    What is the best ISP? Thinking of moving from the lack of internet and service from @virginmedia?

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia I will be waiting for a call from your end as I can see you have sent me the bills on my email asking me to pay immediately. I had used your services since last 10 years. Your service has gone down to worst.

  • jojo10rocks Joanna (@jojo10rocks) reported from Enfield Lock, England

    @virginmedia absolutely shocking service for my parents again from virgin

  • nixearle Nicola Slyper (@nixearle) reported from London, England

    @virginmedia I’ve been trying to get a response from your live chat. I sent a message at 9:38 this morning. I got a response at 13:00 but the person seems to have disappeared as now I’m not getting any response. I just need old bills from Mar-Jul19. Please help?

  • divaAlison1 Alison Simmons (@divaAlison1) reported from Lambeth, England

    What is it with customer service these days, first @virginmedia now @Lookaftermybill supposedly calling me back to discuss the issue at 12.15pm - as of yet nothing #3pm #useless #noservice

  • amrat_patel_100 Amrat Patel (@amrat_patel_100) reported from Barnet, England

    @ramz100 @virginmedia We’ve had issues with them too - absolutely rubbish service. Looking to move providers now anyway.

  • scottdb79 Scott (@scottdb79) reported from London, England

    @virginmedia WiFi down yet again in SE6, what’s going on, can your servers not cope with temperatures above 30c! I think it’s time to stop using the #stayconnected tag line, it’s not doing you any favours. Some of us have to work to do and deadlines to meet.

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia my internet has been on and off for the past 4 days please sort this out. Have check the service checker which says its all fine #help #nointernet

  • _240797 • lolly (@_240797) reported from Bromley, England

    virgin media is absolute ****. thankfully my contract ends in a few days kmt.

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    @virginmedia So that's fine it looks you don't want to resolve the issue. I made many calls. I shared my account details with you and you can travel it. My contact details are there.

  • Poupina__ 🇨🇲𝒜𝓂𝒶𝓃𝒾🇸🇩 (@Poupina__) reported from Islington, England

    Virgin media is down again ??? My WiFi is not working man 😒😒😒

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kathari75114144 katharine collins (@kathari75114144) reported

    @virginmedia @amyb94 It is not people's equipment as there are multiple reports and your service status says know fault. Engineering fix hopefully by 15:35

  • Alexmz47 . (@Alexmz47) reported

    @virginmedia On wireless but it keeps going from being totally fine to then just turning off but have been reports of being down in my area but it always seems to be down every day

  • MarkRover Mark Littlewood (@MarkRover) reported

    @virginmedia Only at home, and normally it's a good signal at home always 4g, but been switching between 4g and E recently. That page you have linked does not tell you anything look for yourself.

  • vickiesilvey Victoria Silvey (@vickiesilvey) reported

    @virginmedia Yes still not working. I have had about 5 people out during the last year and service is no better. Considering funding a replacement service, not once been offered recompense for all off the issues

  • BeckBeck210 elliot/faun 🍃🌺🦌 (@BeckBeck210) reported

    @virginmedia I'm only able to look up issues in my area cause it's the landlord that has the account for the wifi, it's only reporting issues with the TV 😬😬 I'm in Reading (RG2 0EG)

  • genius_learning Peter Freeth (@genius_learning) reported

    @virginmedia Well we all knew what would happen next. Eng swapped cables (which tend to either work or not) problem is still ongoing. Next eng slot Monday. I got a new router sent out, which won't help either, but we have to eliminate it. You may have guessed that I have a telco background.

  • sikutner Si Kutner (@sikutner) reported

    To say I’m disappointed with the service from @virginmedia is an understatement. Communication has been shocking. Supposed to have been up and running on 18 February. You still can’t tell me when an engineer will come. I could have @bt_uk or @SkyHelpTeam up and running in days!!

  • GXLDEN44 GXLDEN44 (@GXLDEN44) reported

    @virginmedia I can't login in as my landlord is the one who has the account. I've done speed tests etc and seems fine until dropping.

  • GXLDEN44 GXLDEN44 (@GXLDEN44) reported

    @virginmedia Yes it's a wired pc. And it's the internet in general the whole thing drops and then reconnects 30 seconds later. It started 3 weeks ago when internet dropped for a day. Hasn't been any good since! Yes I've checked days no issue

  • pushica_c Lucia Stewart (@pushica_c) reported from Wicklow, Leinster

    @virginmedia not sure if you got my original tweet but is there an internet issue in Bray Co Wicklow at the moment or is it just us? Working from home today...