Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, Harringay, Ealing, London, Wembley, Barking, Ilford, Hackney, Hammersmith, Enfield Town, Newham, Paddington, Croydon, Poplar and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
||
| Harringay |
Internet | |
| Ealing |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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Lazy Valentina
(@LazyValentina) reported
from
Croydon, England
@virginmedia help! Something wrong with my router or Internet service. Authentication error, no Internet 😢
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Matt Ray
(@mattsray) reported
from
Tottenham, England
@virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!
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Eilidh Murray
(@eilidhmuz) reported
from
Tottenham, England
@danslee @virginmedia Oh I feel your pain. Had such bad bad customer service with @virginmedia in the past.
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Lee Winter
(@tulsehillboy) reported
from
Lambeth, England
@virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!
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Jon Mark Deane
(@JonMarkDeane) reported
from
Lambeth, England
@virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).
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dicle erver
(@starsenic) reported
from
Hackney, England
AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia
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Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
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Eruptiion
(@Formanaterr) reported
from
Romford, England
When you get home and @virginmedia are doing service maintenance to your broandband! 😂 I’m off till tomorrow guys! #apexLegends #ApexLegendsseason2 #WINGMAN #Gfuel catch up with previous content on twitch which is in the bio! 🤙🏻
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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James Enck
(@jimiinc) reported
from
Camberwell, England
@virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.
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PauleneCarr
(@PauleneCarr) reported
from
Croydon, England
@virginmedia @MoneyTelegraph For last 2 months in the SW16 area VIRGIN TV & BROADBAND services has an ‘outage problem.’ Despite several engineer call outs the issue has not been resolved so no access to internet. Virgin please sort out and provide compensation for lack of service
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Veronica Mitchell RD
(@AbFitNutrition) reported
from
Richmond, England
It’s so annoying how broadband cos try 2 screw existing customers. They suck u in with an offer better than their competitors, then each yr, they increase the price, but offers small reduction if you u stay with reduced service #VirginMedia
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John Lyons
(@johnnieego) reported
from
Hackney, England
Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.
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Mercedes BB
(@Messy_BB) reported
from
Camden Town, England
@virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?
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AJ One six
(@AJsWorld13) reported
Anyone else's ,@virginmedia broadband down or they ******* with me again. #virginmediadown #virginmedia
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Dakster
(@dak3931) reported
@virginmedia Please just tell me how I can speak directly to VM customer service to discuss the issues.
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Martin S.
(@MartinSnelling_) reported
@imtheirwifenow @virginmedia Is yours back on now? Ours has only recently gone down.
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?
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Hunter5️⃣5️⃣🇬🇧🇬🇧
(@55hunter1872) reported
@virginmedia nothing worse when the broadband drops out and then you check the app and it tells you there are no issues.
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davids
(@davids35202866) reported
@virginmedia You’re just a poor service company @virginmedia. Shoddy and incompetent
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sarah w
(@umsafeer) reported
@virginmedia I have no service in Surbiton. Is there an outage? So disappointed yet again in the dropping of service.
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ISABELLA DOYLE
(@ISABELJACK) reported
@OxfordAngel @virginmedia I am also having terrible problems. Spending all my time constantly phoning to follow up a complaint that they haven’t dealt with and a manager never calls me back. Customer for 18 years and looking to go elsewhere now. A disgrace.
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nlmo3954
(@nlmo3954) reported
@virginmedia Hi No matter what . All phones, tablets showing full range. And even now the enthernet is fine, while no WiFi in same room. Any OS on any device keep loosing WiFi using some app with WiFi range wan't fix the hub WiFi .