Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Poplar, City of London, City of Westminster, Waltham Forest, Newham, and Islington.

City	Problem Type	Report Time
Hackney	Total Blackout	5 minutes ago
London	Internet	31 minutes ago
Hackney	E-mail	36 minutes ago
Hackney	Wi-fi	2 hours ago
London	TV	2 hours ago
London	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 30 seconds ago from London, England

  @virginmedia still no answers and no broadband - can someone help !? I’m working from home and it’s so frustrating

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 59 seconds ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Mark Armstrong (@markatpt) reported 2 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Lloyd Child (@islingtonlloyd) reported 4 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Mary (@SandraS80775853) reported 9 minutes ago from London, England

  @virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 11 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  Steven Kraan (@drawing_daily) reported 11 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Luther Blissett (@LutherB40510976) reported 12 minutes ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

• 
  Helen Reihill (@BBLn15) reported 16 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 26 minutes ago from London, England

  Please @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.

• 
  royal 🌈 (@elthampalacegay) reported 28 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Helen Reihill (@BBLn15) reported 30 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Richard Gendal Brown (@gendal) reported 30 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Connor Dean (@donnorcean) reported 33 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 35 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Lloyd Child (@islingtonlloyd) reported 35 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Declan Higgins ☘ (@declan1968) reported 42 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Zahida (@zkhussain) reported 49 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Rhymer Rigby (@rhymerrigby) reported 51 minutes ago from London, England

  @scribblercat @virginmedia The frequency of posts like this is why I'll never leave BT. IME, they're reliable and I care about that far more than speed, price, etc.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 52 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 7 minutes ago

  @virginmedia I‘ve now been waiting 72hrs for a response. When Might I get a reply / resolution?

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 9 minutes ago

  Is Virgin broadband down in WD3 area please @virginmedia

• 
  Emily Atkins (@bahallathegreat) reported 12 minutes ago

  @virginmedia Don’t need the speed testing downstairs that’s fine just upstairs used to be normal but I do need someone tho come lay the cab,e back down

• 
  TubzNetz (@TubzNetz) reported 16 minutes ago

  @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 17 minutes ago

  @Girlw0ndr Yep steer clear of @virginmedia. Their broadband is down as we speak!

• 
  Callum Ridings (@Unique_Toxic14) reported 20 minutes ago

  @LimbChance @virginmedia internets gone down again can you please comment on this

• 
  Vix (@vix_no9) reported 22 minutes ago

  @virginmedia I am trying to resolve a billing a dispute which has been paid over month ago but is still showing as unpaid on your systems impacting credit scores and everything that goes along with that. No one can help me get this cleared. Missing payments dont respond to emails

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 24 minutes ago

  @virginmedia Not my account so I can speak you about it. What happens though is, you start a stream and then it corrupts, goes to a black screen and goes to a “Error code: COMPO” then closes. This is not network related, it’s not a box issue. It is an issue with authentication

• 
  ste (@stew187511) reported 28 minutes ago

  @virginmedia I need some help with my account, recently moved house and had new WiFi installed and your trying to charge me £103 just for WiFi? Not having it

• 
  Neo ✨ (@NeoRobins) reported 28 minutes ago

  @virginmedia are abysmal. After harassing us for weeks by knocking at the door we decided to switch to them. Only to be left without wifi for almost an entire month. And customer service keeps making empty promises, telling us that it’ll be installed the next day.