Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Paddington, Romford, Southwark, Hackney, Bromley, Wembley, Hampstead, City of Westminster, Harringay, Ilford, Croydon, City of London and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
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Spyinthesky
(@spyinthesky) reported
from
Enfield Lock, England
@virginmedia I'm already tempted to quit your over priced service that just might be the decider. But I guess once you start *************** out of your customers eh
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Caroline Murphy
(@carmurp) reported
from
Walthamstow, England
@virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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Michelle Nathan
(@michellenathan1) reported
from
Radlett, England
@virginmedia In my house the signal is very bad all the time. I’m actually at my parents and the signal bad here too.
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Victoria Cuthill RN
(@VickyChas3) reported
from
Kingston upon Thames, England
@virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!
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Sam Peel
(@SGuggiariPeel) reported
from
Poplar, England
@virginmedia Wireless. But the problem is the device (seemingly some kind of limitor) installed by your engineer. That is the specific point I want addressed and I'm fed up of being pointed to generic and useless guidance
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
Have u hot a problem with your phone lines @virginmedia Twice I have been in a q for 15 mins to be cut off.
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Paul
(@PaulG_Lon) reported
from
Wandsworth, England
@TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia I have a dreadful phone signal, I don’t receive calls sometimes just get a voicemail as phone didn’t even ring and I keep getting cut off. Signal is always on 1 bar at home. Help please.
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Daniel W
(@damawa42) reported
from
Kensington, England
@virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.
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Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Angela Peters
(@angiepang) reported
from
Tottenham, England
@jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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paul taylor
(@trustintalk) reported
from
Paddington, England
Sadly it doesn't just happen with Virgin Media but with most service providers (a misnomer if ever there was one).
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Loris Zubanović
(@LorisZubanovic) reported
from
Ilford, England
@virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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It's coming home
(@_WHU_IRONS) reported
@newschambers @virginmedia you employee this man, please contact me to cancel my Virgin Media package
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David Dunphy
(@Ddavied84) reported
@virginmedia 3 x 1 hour phonecalls later only to be told on customer service that they can't send a new horizon box and control, because of faults with the service they provide and I pay for.. Very dissatisfied custumer
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Sacha Chadee
(@Sacha1008) reported
@virginmedia This has been done, so no point really in doing it again and again, you told me to do the test and run etc test and if that doesnt fix it it coule be the router box, so why not try change the router and see from there. Thank you
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out4zero
(@out4zero) reported
@virginmedia why do you lie so much about your services? Broadband been down in Peterborough since 9:20 am this morning 7/7 and you told the media it would be back up by 10:30, infact it says 10:30 tomorrow 8/7 here, working from home and you are getting annoying.
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Anya
(@Anyamnr) reported
@virginmedia I need to set up forwarding calls on my phone but it says there's a network error every time I try - any suggestions?
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Kevin Abbott
(@KevinJAbbott) reported
@ThomassKirk @virginmedia Thankfully I still have a SkyQ box in contract until August. It can only receive standard channels but I can get ITV. However it's embarrassing that I'm relying on Sky to watch my @virginmedia TV! I suppose you get what you pay for and Virgin was cheaper for a reason. It's ****!
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ᴾᴬᴮᴸᴼ
(@PauItommo) reported
You’re ******* horrible you @virginmedia
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Mary Brogan
(@Diamondmarydoll) reported
from
Glenmavis, Scotland
@virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?
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kaley 🏁
(@kayldavenport) reported
@Daniel_990990 @virginmedia I’m in a dead zone in my house- so that would be the same issue!
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Lee-Mc
(@mylifeinwordsuk) reported
@virginmedia “No known issues” which seems to be the standard even when you do have issues with the speed