Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Newham, Southwark, City of London, Waltham Forest, Poplar, Islington, Hackney, and Tower Hamlets.

City	Problem Type	Report Time
City of Westminster	Wi-fi	9 hours ago
London	Internet	10 hours ago
London	E-mail	10 hours ago
London	Internet	13 hours ago
London	Internet	15 hours ago
London	Internet	16 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Mark Armstrong (@markatpt) reported 3 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Connor Dean (@donnorcean) reported 7 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Adam Farnsworth (@farnsworth_adam) reported 11 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Mary (@SandraS80775853) reported 13 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Connor Dean (@donnorcean) reported 21 minutes ago from London, England

  @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 21 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  Shah 🦅 (@shah4569) reported 22 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  Helen Reihill (@BBLn15) reported 23 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Marian Martin (@marianmartinart) reported 26 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 27 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported 29 minutes ago from London, England

  @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

• 
  Lucy Hunte (@HunteLucy) reported 30 minutes ago from London, England

  @virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!

• 
  Steven Kraan (@drawing_daily) reported 30 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Michael James Weaver (@Weaverfooty14) reported 30 minutes ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Helen Reihill (@BBLn15) reported 34 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  Helen Pinkers (@Barchetta66) reported 34 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Andee Byford (@BobCratchitt) reported 38 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Brenda (@joybrenda) reported 41 minutes ago from London, England

  @DannyMonez @virginmedia Yes sat down to watch final episode of " and just like that " and the screen is pixels all across. Just tried to watch on catch up is the same. Virgin Media i want a refund how can this be fixed. Can you tell me when sky will repeat this final episode.

• 
  Tomasz Rykała (@tomaszrykala) reported 51 minutes ago from London, England

  Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?

• 
  Mitzy (@mihaialaci) reported 57 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Turner (@st07pat) reported 8 minutes ago

  @virginmedia Morning My wife has received an email from you with pre contract details attached for someone that is obviously not us Not a problem as will just delete the email but guessing whoever it should have gone to is sat waiting for the mail

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported 11 minutes ago

  @virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks

• 
  not jay (@notjay92349724) reported 11 minutes ago

  @FuzziePieRat @virginmedia Mate, we had exactly the same same thing. Tried to reduce packages down (we were paying £131 a MONTH at the time) and we were assured our package had changed and we were paying SIGNIFICANTLY less. Our bill came through, no change…

• 
  PMAC (@BigPaul91) reported 14 minutes ago

  @virginmedia My connect keeps cutting out for 30 seconds to 5 mins due the signal one engineer said it was interference on the line the one yesterday said nope couldn’t see it … my entire 2026s relationship with Virgin/O2 has been a disaster

• 
  Aidan Costello (@aidan_codtello) reported 14 minutes ago

  @virginmedia I still have not received a payment I should have received on referring my father to switch to Virgin and he should have had a payment too. Our broadband has been poor this week and I hope it will be better this week.

• 
  entrustTMF (@entrustTMF) reported 15 minutes ago

  @miaKJKJ22 @Gary1165 @virginmedia Working from home too. A real pain. They told me there was a problem in the area, then made up manifold times that it would be fixed. Often pushing forward the fix by a risible 56 minutes! Then a text yesterday saying it WAS fixed(app said perfect too)...when it obviously wasn't

• 
  sponge0812 (@sponge0812) reported 15 minutes ago

  Just had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now

• 
  TheRealCraig (@AnIndividualist) reported 19 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

• 
  Dom Kane (@ClearlyOptional) reported 19 minutes ago

  @virginmedia - We pay a premium for your services and time and time again your service is down. thats us without access to a baby monitor, without access to baby health monitor - absolutely ridiculous. think it’s time for a change

• 
  rhonda yates (@rhotes) reported 25 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_View offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies