Virgin Media Outage Report in Stepney, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Croydon, London, Greater London, City of Westminster, Hammersmith, Camden Town, City of London, Borehamwood, Enfield Town, Ilford, Stanmore, Wembley, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Croydon |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Greater London |
Internet | |
| City of Westminster |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia no broadband, and your service status pages are faulty! I’m in N3 1QN. Please advise!!
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
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SZA’s Pommel Horse
(@SeifAbdelSalam) reported
from
Hackney, England
Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess
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𝒏𝒊𝒍𝒆𝒔𝒉
(@nilesh14) reported
from
Richmond, England
Is @virginmedia internet down in Barnes area?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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YVETTE OBERTELLI
(@YOGACTIVEYOGA) reported
from
Romford, England
@virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia your WiFi is down. Any reason for this please?
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Nick from London
(@NickAKramer) reported
from
Barnet, England
@virginmedia London N12 broadband and TV not working From about 12 miday Sunday. Tried 789 but Virgin Landline says we dialled a wrong no.
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Bloom The Cat
(@bloomthecat) reported
from
Hackney, England
Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice
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Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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t.🌿🇳🇬🇧🇧
(@NwobusKid) reported
@virginmedia I’m sorry but your service is so very trash. No internet since last week, telling us to buy a dongle from a different provider, promising a same day appointment when it’s actually in 3 days time. Run me my money.
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Muhammad j chaudhry
(@Mjchaudhry) reported
@virginmedia Thanks for replying. The work was to be done by external contractors. I’ve not been given any reason as customer service are not sure either as they are not on the same systems.
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Simon Stewart
(@simonfatbloke) reported
@virginmedia @sandman1600 I’ve had the same problem with the useless customer service personnel. When they don’t have a answer to your problem, they disconnect you so you’ll have to call back and get a different person.
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Stuart GT
(@SilverSarge) reported
@virginmedia Just had an engineer visit to fix our broadband and TV outage to be told its a cabinet issue and they are unable to resolve. What’s the chances this will be resolved before the weekend?
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Nigel Farrar
(@nigelfarrar15) reported
what is the point of your “service status” checker?It says no issues,I call you and there is an issue and recorded. I check again and service status still says no issues…pointless #virginmedia
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claire
(@clairec100) reported
@virginmedia our internet is still down, I’ve reported the error but need to know how long the fix will take. Your website said by 8pm yesterday! I’m supposed to be working.
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Joshua Mooney
(@JoshuaMooney_) reported
@virginmedia Having some billing issues that I can only sort out if I speak to a person
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Acupofteaandabiscuit
(@Acupofteaandab1) reported
@virginmedia I tried both numbers! And I got a new remote in the post yesterday thank you . But please fix the numbers
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Michael Sunderland
(@Mikesund1169) reported
@virginmedia So why suggest I use it knowing the multiple issues I have had in failed action already? No I’m not ringing again - I have already spoken with 3 people. Your team have been fully informed of the ongoing issue. I will formally complain. Again.
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Luke Youhill
(@LukeYouhill) reported
@virginmedia I've now been with you for a month, and I still have no O2 sim card or online virgin media account. I cannot get any of your team to help me. Regretting leaving @skytv after 12 faultless years.