Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 03/26/2026 06:15

March 26: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Newham, Poplar, Hammersmith, Southwark, Stanmore, London, City of Westminster, Merton, Barnet, Hackney, Croydon, Islington, City of London, Hampstead and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Phone
United KingdomPoplar Internet
United KingdomHammersmith Internet
United KingdomSouthwark Total Blackout
United KingdomStanmore Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia my WiFi is going on and off. Is there a known problem in E4 London

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

  • PieFaceMark mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me

  • Hairouna92 Fred 🇻🇨🤌🏽 (@Hairouna92) reported from Richmond, England

    @virginmedia Still down! Not sure what I'm paying for at this point

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

  • MiraBur44156853 Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It went down about 45mins ago again and came back about 20mins later.

  • jennymelmo Jenny (@jennymelmo) reported from Merton, England

    @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

  • MiraBur44156853 Mira Burton (@MiraBur44156853) reported from Tottenham, England

    @virginmedia It's ok for now but evenings are the worst.

  • JammieBun James Brown (@JammieBun) reported from Enfield Lock, England

    @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

  • imbranzo Mamba 〽️🦋 (@imbranzo) reported from Bromley, England

    holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

  • wesleyddolly Wesley Dolly (@wesleyddolly) reported from Ilford, England

    @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

  • StrummerJonny Jonny Paul (@StrummerJonny) reported from Barnet, England

    @virginmedia is there any point, why not just give up? #virginbroadband down again, x4/2 days and at least once a month you are guaranteed #broadband #outage

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England

    @MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!

  • Shaun1799 Shaun (@Shaun1799) reported from Kingston upon Thames, England

    @virginmedia having problems with my wifi would you help me out

  • RPLibDems Raynes Park Lib Dems (@RPLibDems) reported from Merton, England

    @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Starry_Eyes666 ❌Jessica-Leigh Emery ❌ (@Starry_Eyes666) reported

    @virginmedia That’s all well and good but it was out from early hours of last night. My partner’s entire team was down and he couldn’t even hotspot because the SIM cards also went down. No way to report an outage so we won’t even be compensated

  • Adam11892 Adam (@Adam11892) reported

    @virginmedia Internet/TV/phoneline has been down for 26 hours now.

  • Bag4moi Rodders (@Bag4moi) reported

    @nooklad @emmalunn @virginmedia Ring them up and cancel

  • Prestige_Two Prestige (@Prestige_Two) reported

    13 hours and my broadband is still not working @virginmedia

  • King_Julien1984 19 (@King_Julien1984) reported

    @niamhwaltonx @virginmedia go straight through to cancellations dnt take any crap, once you’re through they seem to be more helpful

  • thatstitch626 𝖘𝖙𝖎𝖙𝖈𝖍 | OF (@thatstitch626) reported

    Just seen #virginmedia is trending, and I am assuming it's not because of their amazing reliable service, or their superb customer service?

  • buckall Dave (@buckall) reported

    @virginmedia I have done that EC, green flashing light remains and no connection. Your service page states no service issues in the area though. I know its not my end

  • buckall Dave (@buckall) reported

    @virginmedia @NickAstronomer Hi VM, broadband services have not been restored. This is misinformation, I have followed all advice on your servi e status page but broadband in BD11 remains DOWN

  • BPMnerd BPMnerd (@BPMnerd) reported

    @DFC_Girl Ffs! Best not be playing up again! Worst thing is, my phone is also connected with @virginmedia

  • TheLargeSphonxa Sphinxa (@TheLargeSphonxa) reported

    @virginmedia @CabsBrighton and yet you won't mention anything regarding what the customer said about price increases, you're basically a Tory MP.