Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Islington, City of London, Newham, Poplar, Waltham Forest, and City of Westminster.

City	Problem Type	Report Time
London	Wi-fi	16 minutes ago
London	Wi-fi	1 hour ago
London	Total Blackout	1 hour ago
London	Total Blackout	2 hours ago
London	Internet	3 hours ago
London	TV	5 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Connor Dean (@donnorcean) reported 4 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Roger Highfield (@RogerHighfield) reported 5 minutes ago from London, England

  @virginmedia My broadband is down again - area21. Any idea of when it will be fixed?

• 
  Mustakim. (@Mustxkim) reported 6 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 8 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Sam Batty (@sam_batty) reported 10 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  Christine Allado (@ChristineAllado) reported 17 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 24 minutes ago from Islington, England

  I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.

• 
  Becky Kelly (Göllner) (@BeckyKellyNews) reported 28 minutes ago from Hackney, England

  @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

• 
  Helen Reihill (@BBLn15) reported 29 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Matrim Red Hand (@tripodmatt) reported 29 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  kevin richardson (@kevinri00714924) reported 32 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 43 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Marian Martin (@marianmartinart) reported 45 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  royal 🌈 (@elthampalacegay) reported 46 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Helen Reihill (@BBLn15) reported 47 minutes ago from Hackney, England

  @virginmedia Please as I have been paying for service

• 
  Lloyd Child (@islingtonlloyd) reported 49 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Francisco Soler (Jr) (@jrseloto) reported 51 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Steven Kraan (@drawing_daily) reported 55 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Mark Armstrong (@markatpt) reported 58 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

• 
  Sam Batty (@sam_batty) reported 58 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PC (@caffeinevilla) reported 6 minutes ago

  @virginmedia I have been without broadband or landline for nearly 24 hours now. Shown as outage on official site. Signed up for updates. Got notified it’s solved. It isn’t. Official site says it’s still down. Estimated to be back by…. Wednesday!!!!

• 
  Nelinho (@Nelhino1) reported 8 minutes ago

  Is there a broadband outage in South Tyneside. NE35? @virginmedia

• 
  m (@Marcus_Campana) reported 10 minutes ago

  @virginmedia when I contacted u earlier in the year I was told the upgrade to the 360 box doesn't mean a new contract, but yet after months of you harassing me I've upgraded box and low and behold you've sent me a new contract until 2028 , not happy how do I cancel???

• 
  StephenP (@StephenP311275) reported 14 minutes ago

  @virginmedia You were "looking into it" a couple of months ago and nothing happened. I can get a better deal and service by going back to Sky as a new customer.

• 
  aeri♡ (@aerikittie) reported 20 minutes ago

  @thevoteuk i remember what an absolute ******* nightmare virgin media was years back, they made it so bloody hard but once i was free i was like absolutely never again what the hell

• 
  lc (@paperpussies) reported 24 minutes ago

  @fatima_gunning how is virgin media giving time to these half cast coloured pricks, this is IRELAND, **** them and their views, who fuking cares what they say

• 
  Dan Kitwood (@dkitwood) reported 25 minutes ago

  @virginmedia You have ignore me 4 times now, so I'll have to write an official complaint, then go to CISAS.

• 
  🎀 (@guineapigharua) reported 25 minutes ago

  is virgin media wifi down for anyone else rn ughhhh

• 
  Darc Knight (@DarcKni68649817) reported 26 minutes ago

  @Markford64LUFC @virginmedia If you care to look means they should reap people of? From 85 to 254? What kind of stupid and ignorant statement is that? Do you and everybody else have the same life problems or situations? You must be smarter than people who compiled that data. Nextttt man

• 
  Greg Cunnington (@Yuzi87) reported 26 minutes ago

  @virginmedia You gave me no other option but to pay £68 a month while a new customer will pay less than me forever.