Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Hammersmith, London, Bromley, Southwark, Croydon, Hampstead, City of Westminster, Newham, Bexleyheath, Muswell Hill, Camden Town, Romford and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Ilford |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Bromley |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Liz Hoefsmit 🇮🇪🇾🇪🇪🇺🛫
(@mrshoefsmit) reported
from
Kingston upon Thames, England
The only thing worse than Saturday nite TV is @virginmedia outage for several days 😡 no Netflix and no on demand.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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Will Martin
(@willmartinesq) reported
from
Wandsworth, England
@virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼
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bendeguz270
(@bendeguz2701) reported
from
Romford, England
Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe
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Abbi Mitchell 🔮
(@_abbimitchell) reported
from
Romford, England
@virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?
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Dr Lucy Webster
(@lucewebby) reported
from
Lambeth, England
@virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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✨Siany Sparkles 💙 ⭐️🏳️🌈💙💕
(@spencer_sian) reported
from
Bromley, England
@virginmedia wondering if there are significant issues in the BR7 area -Chislehurst
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Alan Penn
(@alanpenn) reported
from
Tottenham, England
@michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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Andy Hunt
(@_andyhunt) reported
from
Bromley, England
@virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jane
(@Jane47930475) reported
@virginmedia 15.44 yesterday. My husband was put back to customer relations and on hold with a bot again. He's *just* had a message offering a web chat. This has been going since Tuesday!
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Damon Smith
(@DamonBSmith1984) reported
@virginmedia terrible packet loss, ping and speed decreases over the last couple of weeks, loads of complaints on your community pages, yet nothing is being done. I’m glad @BTGroup now have their super fast 900mb broadband in my area, might be changing.
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Dabooka 🇺🇦
(@Dabooka) reported
@virginmedia @callumshowells @joshsmithhosts I take it if Virgin are sponsoring the show we can expect delays in transmission, lipsync issues, digital artefacts and when we try and turn over you'll force us to continue watching as we signed up for 18 months?
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Naomi Smith💫
(@NaomiKateSmith1) reported
@virginmedia Would it show an estimated time fix? I can keep checking and yes I’ll give them a ring thank uoi
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earlyyearsuna
(@UNAOKANE) reported
@virginmedia yet again I am trying to speak to someone regarding issues and getting hung up on again and again and again
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Daniel Reaney
(@DanielReaney) reported
@virginmedia I tried to yday, was on hold for 30 mins then hung up on. How do I go about raising a complaint
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SAVIO JOANES
(@sjoanes) reported
@virginmedia Sorry not talking to BOT, I get transferred to the Philippines who have no idea. Shocking for new customers you have a U.K. customer service, for everything else you have call centre agents who are totally useless
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CloudYoshimoto
(@cloudyoshimoto) reported
@virginmedia Thanks, sounds like the first bit of slightly positive news I have heard, the other customers on the same thread will also be pleased, but, we will expect Virgin to act and look to fix it on their end and not finger point @thinkbroadband or at the customers own setups/connections
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andy
(@andyedin_) reported
@virginmedia Thanks @virginmedia for leaving me in the lurch yesterday and for ignoring my various attempts to make contact. Yet again, another example of your ethos and contempt for reasonable customer service. Unreal… #virginmedia 👏🏻
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Pooja Arora
(@PoojaAr32762875) reported
@virginmedia How soon someone is going to get back to me? You guys never come back!!