Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Hackney, Kensington, Croydon, Tower Hamlets, Dagenham, City of Westminster, Hammersmith, Paddington, Sutton, Southwark, Ealing, Poplar and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Wi-fi | |
| Romford |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Allan Symptomatic
(@neebone) reported
from
Richmond, England
@virginmedia But it's meant to be in modem mode. I have it plugged into my own wi-fi mesh so I can access internet across the flat. I've plugged things directly into the eth port on it and still get choppy internet. Also the TV problem is still a problem
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Andrew Lawden
(@tobe2b) reported
from
Lambeth, England
@virginmedia are you going for "cant be bothered " customer service award ? 3 weeks , still no call and you ask me to call you ? Really ?
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Jessica
(@lajeje13) reported
from
Tottenham, England
@virginmedia you had issues in my area (N4) since last night - you sent a text messaged notifying that they’ve been solved and after less than one hour, I am back without broadband - WTF
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
No service during work hours? You … useless things. @virginmedia #virginmedia #useless
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Ethan Truss
(@bludogsix) reported
from
Romford, England
@virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.
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hakster
(@hakster2) reported
from
Walthamstow, England
@virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service
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Ethan Truss
(@bludogsix) reported
from
Croydon, England
@virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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Kyle S
(@KyleSew2112) reported
from
Bromley, England
Virgin media is ****, not cable #thismorning
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
Sure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.
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nickdrinkman
(@mangrovedrink) reported
from
Ilford, England
@virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia I didn’t receive an invoice but had a DD taken from my account. I am not sure why I need an engineer either as there is a virgin media box from the previous renters. My ISSUE is the delay and that 41 days is not acceptable! Please actually help! I need to be able to work!!!
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Mabs
(@Mabs79) reported
from
Camden Town, England
@virginmedia is there an outage on London SE5
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00
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YM
(@Yadzinooo) reported
from
Ilford, England
@virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen
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Nici Eberl Photography
(@NiciEberlPhoto) reported
from
Islington, England
@virginmedia lol thanks for replying with a template but I am in the opposite end of London - North London, Archway, N19… why is our signal disappearing every afternoon?! this needs to be fixed as we are getting in troubles with work because of this!!
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?
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Sue Tigee
(@SueTigee) reported
from
Islington, England
@virginmedia This really is #unacceptable, it’s been 26 days already without internet! I paid £50 for the move and in addition am paying for your service that I clearly can’t use!
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Allan Symptomatic
(@neebone) reported
from
Richmond, England
@virginmedia hi is there a problem in TW10? I've checked the status page but it says no problems (tho it never says there are problems unless it's a national outage). TV has interference and broadband keeps dropping. I've done all the reboot procedures as usual.
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Mary-J 🏳️🌈
(@MaryJldn) reported
from
Camberwell, England
@virginmedia I should have learnt to never go back to you guys. Great that #Richardbranson is off to space. But. The broadband is still rubbish.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin kirk. 👍😉
(@mowbez) reported
@Birdybabe07 @virginmedia Virgin have the fastest internet service. Never had a problem with them. Used them for 20 odd years now.
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A.Liffey
(@andrew_liffey) reported
The green light on my virgin router has been flashing all night. And my WiFi is not working currently? What should I do? Please help, my roommate needs to work from home @virginmedia
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Jess Shirley
(@Nooch_is_life) reported
@virginmedia when i was on phone with sales asst setting up my account she told me several times that my 1st bill would go out on 28thJULY even tho they were installing on 10thJUNE. I've had email saying my bill is due soon & can't see what date it's actually going out. Help pls!
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BP 1
(@barrypreston1) reported
@virginmedia I have had to now cancel my 2 accounts because of your advisors inability to have the knowledge needed to do the job. £1000 contract may not be much to @richardbranson it is an insult to have to spend over 20 hours on the phone to incompetent people. #wasteoftime
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Craig
(@CluztaR) reported
@virginmedia Damn your internet is diabolical past couple of days keeps randomly going on an off an all i’m seeing is complaints.. think it might be time to go elsewhere
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Matthew Williams
(@MatthewW1991) reported
Internet is down while Virgin Media are doing maintenance work, so I'm going into the office for the first time since October today. Having to actually get ready for work feels like some long forgotten ritual.
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jm7
(@jm7graphics) reported
@virginmedia Just now the Ethernet as well as wifi have all cutout, just sitting here having to use my mobile data to get signal and check what’s going on
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Paul Bernal
(@PaulbernalUK) reported
Bloody hell, another day where @virginmedia have let us down. Another day with no broadband. Only 3 meetings and one batch of marking to manage tethered to my phone. When does the compensation kick in, Virgin?
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Stuart Johnson
(@stuchop) reported
@virginmedia Yes, so finally we have an engineer come by to look at the problem
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GPM
(@Geoff_NUFC) reported
@JustCraggles @virginmedia @BlueYonder I had the same, went from paying £40 a month to nearly £70. Dropped the TV because its ****, I was on the basic TV which is pretty much freeview. Went to sky for TV and was going to take the sky broadband until they gave me a reduced price. Its worth complaining about.