Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Greater London, London, Poplar, Camden Town, City of Westminster, Croydon, Hampstead, Paddington, Carshalton, Southwark, Mitcham, Newham, Enfield Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Greater London |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| Camden Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Antony Jardine
(@antonyjardine) reported
from
Lambeth, England
@virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia hello again. Internet down again. Same time again. What is wrong with you all.
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Nick Bunclark
(@74bunick) reported
from
Bromley, England
@virginmedia my internet speed is terrible. Please can you confirm if you are having issues again thanks #internet #virginmedia
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for
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Kimia
(@kimiakayv) reported
from
Walthamstow, England
@virginmedia online learning is bad enough for uni students without the WiFi cutting out constantly. pls stop
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Laurence Claughton
(@lclaughton1993) reported
from
Ilford, England
@HarryHorsee @virginmedia Try having @skytv not being able to fix a problem for 7months even after sending their best 3 engineers plus a VIP one
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was
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Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
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Ben Owen
(@BenPOwen) reported
from
Wandsworth, England
@virginmedia Well it’s been six weeks now of it going down every day. I hate having to tweet you about it (and you probably do too)! We called today and were told it would be fixed this morning...then 4:30...and it’s still terrible.
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
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Felix Gan
(@Felixwhoals) reported
from
Stratford, England
@virginmedia It was fine yesterday. I think it’s down again. Did restart modem and still seeing issue. Happens At 8.40pm today
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Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
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Jay Richards
(@jaykrichards) reported
from
Stratford, England
Virgin media is down again! Right in the middle of a Zoom call! @virginmedia
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia
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♕Erica♕
(@_EricaMonroe_) reported
from
Islington, England
@virginmedia Internet is down again in N1 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Mattocks
(@James_Solera) reported
@virginmedia Nope. Its saying no known issues in my area.
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Sarah Terrell
(@73Saraht) reported
@virginmedia What an absolute further waste of my time. Never ever dealt with a company so detached from the needs of their customers! Shocking, thoroughly frustrating & totally unacceptable!!
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Graham Howe
(@howzartio) reported
@virginmedia My internet access on my computer stopped suddenly and Troubleshooting shows 'The connection between your access point, router or modem and the internet is broken'. However, all other devices working normally. What does this mean and how do I fix it?
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Sarah
(@poisongirlsasa) reported
@virginmedia Paying £50 a month just for WiFi and lost connection 4 times within past half hour. 3rd time it's happened today. Trying to work from home so I don't think my boss would like "check the service link I might be back on around 3pm" as an answer 🙁 Really hope engineer fixes it soon
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Nick Hartley
(@Nick_Hartley1) reported
@virginmedia Everytime I call they put in a new complaint and guess what nothing gets done about it no contact no nothing, how would you feel if you didnt have a phone that works and something happens to your children or family and no way for anyone to get in touch from the school or hospital
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Phil Varlow
(@phillufc1966) reported
@virginmedia The community? I'm sorry mate but Virgin should be sorting my problem out, they take the money every month
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Whose Park Is It Anyway?
(@haeyeonnyonye) reported
@virginmedia & @Vodafone bottom of league on @Ofcom for complaints Virgin! What are you doing with your massive #profits? Using bots NOT creating jobs zero customer service Massively wasting MY time Can’t wait to #exitcontract
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Jeremy Hume
(@jeremy_hume) reported
@vmbusiness Our prime minister is a liar. First we needed 12 weeks to flatten the curve. Then Boris said we would be back to normal by Christmas. The sad truth is this 'new normal' of mandatory mask wearing/social distancing is permanent. Boris will never lift his authoritarian restrictions.
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Ross Hagan
(@RossJHagan) reported
Two half hour holds only to be picked up and dropped without a word after being redirected from your leaving us team @virginmedia - thank god hyperoptic have great service eh.
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Nick Hartley
(@Nick_Hartley1) reported
@virginmedia My issues have been going on 2 weeks now, but I dont trust anyone who has told me there is a active complaint running, I think they tell me this to get rid of me off the phone, but I've not had a working phone to text or call for 11 days and having to wait another 5-7 days