Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: Newham, London, Hackney, Islington, City of London, City of Westminster, Southwark, Waltham Forest, and Poplar.

City	Problem Type	Report Time
Newham	Internet	19 minutes ago
London	Internet	1 hour ago
London	Internet	4 hours ago
London	Internet	4 hours ago
Hackney	Internet	15 hours ago
London	Internet	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Brenda (@joybrenda) reported 5 seconds ago from London, England

  @skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia

• 
  Vincenzo Rampulla (@vmrampulla) reported 7 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Vegan join the PCS Union (@Veganforever67) reported 8 minutes ago from London, England

  @virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done

• 
  Mark Armstrong (@markatpt) reported 18 minutes ago from London, England

  @virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.

• 
  Mary (@SandraS80775853) reported 20 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 29 minutes ago from London, England

  @thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.

• 
  Khaled Miah (@Khaled_Miah1) reported 30 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  #AshTag (@Ashley_Rhysss) reported 30 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Andee Byford (@BobCratchitt) reported 37 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Steven Kraan (@drawing_daily) reported 40 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  Helen Reihill (@BBLn15) reported 42 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Connor Dean (@donnorcean) reported 43 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 43 minutes ago from London, England

  @ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known

• 
  Helen Pinkers (@Barchetta66) reported 45 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  Vignesh (@mistervickster) reported 49 minutes ago from Islington, England

  @virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.

• 
  Sam Batty (@sam_batty) reported 51 minutes ago from Islington, England

  @virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!

• 
  SA Punk (@michaelsamuels4) reported 53 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Helen Reihill (@BBLn15) reported 54 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Shah 🦅 (@shah4569) reported 55 minutes ago from London, England

  @virginmedia bring back customer service to the UK. Philippines is a joke!

• 
  mark (@PieFaceMark) reported 59 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lou (@lou86925826) reported 4 minutes ago

  @virginmedia @DanStev14730264 Your customer service is as shocking as your wifi right now!! I’ve also been without wifi for the past week & keep being told there’s no issues!! Sort it or expect to lose a tremendous amount of customers as this is beyond a joke now

• 
  Hughes #cans (@Hughes_is_great) reported 4 minutes ago

  @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

• 
  Jonathan Black (@jonblackbsb) reported 7 minutes ago

  @virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc

• 
  gearoida nic uaid (@gerordaqs) reported 7 minutes ago

  Why do we put up with those 2 ***** on @virginmedia ? Swear to god, don’t want English style arse licking but they could at least support Irish team! #AUSvIRE

• 
  jabfree🇮🇪🍀 (@pureblood1892) reported 13 minutes ago

  @VirginMediaNews So two gay men are getting married **** off virgin media clowns

• 
  G99 (@G99____) reported 13 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  Melvin Jose (@Melvinjose22321) reported 14 minutes ago

  @virginmedia I have been facing intermittent broadband issues from almost a month and all you do is keep pushing resolution date by a week once that has passed. This the fifth time you are pushing the resolution timeframe. When can you get this resolved?

• 
  Dobbin1957 (@dobbin1957) reported 16 minutes ago

  @virginmedia So here in Oxford, despite paying handsomely for the privilege, our broad band and TV had been down for 18 hours and will be for at least another 6. So much for Virgin’s extravagant claims in its very expensive ads.

• 
  Yasmin alibhai-brown (@y_alibhai) reported 17 minutes ago

  @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

• 
  sirharrykane (@2026threelions) reported 19 minutes ago

  @virginmedia any idea when the broadband will be sorted in ss2. a week now. Can’t work from home kids can’t revise properly and missing all the football as can’t record or playback. I pay 144 pound a month and I know you can’t help lightning but surely someone knows a timeline