Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Waltham Forest, Newham, Croydon, Barking, Ilford, Waltham Cross, City of Westminster, Hampstead, Harringay, Paddington, Wembley, Poplar and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Hackney |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Adey
(@_adeyabdullahi) reported
from
Camden Town, England
@virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also
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Charlie Miller
(@charlie_miller) reported
from
Lambeth, England
@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
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Alistair K
(@AlistairK) reported
from
Enfield Lock, England
Second Saturday in a row full outage from @virginmedia. Rubbish service. It's play off semi final day. You have until 5 30 to fix!
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David Hannam
(@tiggermethis) reported
from
Bromley, England
@virginmedia Magically the issue has after a few hours resolved itself....engineer stood down! 🤔
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.
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Jason Best
(@jason_best) reported
from
Camberwell, England
From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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Peter Downer
(@pdowner87) reported
from
Bexleyheath, England
@virginmedia this company seems to have zero respect for existing customers. Poor customer service and no help at all. I will be looking for alternative more respectful companies to deal with.
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Medan
(@sumnjam) reported
from
Tottenham, England
@virginmedia You have send me new one couple weeks ago and that one is not working
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!
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John Green
(@johngreenn) reported
from
Lambeth, England
@Andrewcowderoy @virginmedia Down in #brixton too ;(
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Vimal Kataria
(@vim102) reported
from
Brentford, England
@sumitpatel84 @virginmedia Contact customer support or @Nickladwa
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
@virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.
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will jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.
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OM.
(@omlazo) reported
from
Islington, England
@virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!
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Vimal Kataria
(@vim102) reported
from
Barnet, England
@virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lucilia holder
(@holdermummy) reported
@virginmedia Weeks ago when I was assured a call back which never happened hence I have called again this week and cannot get through I have even left my number but nothing
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Charlotte Bayliss
(@CharlotteBayli1) reported
@virginmedia have possibly the worst customer service ever! After we terminated our contract in January 2021 a payment was taken out of the bank and it appears that you took it upon yourselves to renew the contract without our agreement! Will never deal with Virgin again!
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helenlp
(@Drhelenlp) reported
@sam_recovery @virginmedia And they’re usually quick to respond if it involves you giving them money! It’s when you need customer service that they’re generally ****.
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Gemma Swiers
(@gemmaswiers) reported
@virginmedia why does your Internet give up every Friday afternoon? No, there's no known faults, yes I've switched it off and on again. 3 weeks in a row, not a problem on other work days. #ridiculous
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Lois♥️💜♥️
(@loisislane) reported
@virginmedia I have been on the online chat since 9.45am this morning... I was told by the first guy at 10:51 he was transferring me to a colleague and I am still waiting!! This is really poor service, I'm trying to get in touch with you and you are making it extremely difficult.
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Zophixan
(@zophixan) reported
@virginmedia Dear Virgin, I just noticed you prolonged my contract by another 12 months and increased the price when I moved house WITHOUT MY CONSENT, this is not acceptable, I want this sorted out!! I want to cancel ,the service is terrible & speeds less than half paid for!
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Michael Cuddington
(@cuddy271) reported
@DCMS Here in Leeds we supposedly already have 1 Gigabit via @virginmedia but because it says it on the label I am afraid its not whats in the tin . Our speeds are rarely anywhere near what we are paying for and all we get are excuses , we arent world leading the worst speeds in Europe
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Liz McEwan
(@BizzMcewan) reported
@virginmedia Transferred, or should have been. Last digit on the account has changed. Virgin now using 2 different emails to contact me re account, I think I will contact them at Sunderland and see if it can be resolved. There are a number of issues, all since contacting bereavement.
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Emma Louise Webb. THT
(@EmmaLouiseWebb3) reported
@virginmedia im getting professional help for the trauma, these guys who say they are from your company but are clearly not are desperate sick individuals who need dealing with and supported to stop and appologise to the people they abuse and inflict fraud on
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𝔼𝕝𝕝𝕚𝕖
(@allthingselliej) reported
The audacity of virgin media to make our bill higher when the service it’s providing is subpar at best