Virgin Media outages and service status in Stepney, England
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Full Outage Map
- Virgin Media generated 30 outage signals in the last 24 hours around Stepney, including 30 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 19, 9:43 PM GMT+1.
- Internet (56%)
- Wi-fi (16%)
- TV (15%)
- Total Blackout (9%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, City of Westminster, Poplar, Islington, Southwark, Hackney, Newham, Waltham Forest, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 8 hours ago |
|
London
|
Internet | 9 hours ago |
|
City of London
|
Internet | 9 hours ago |
|
London
|
Total Blackout | 10 hours ago |
|
London
|
Internet | 10 hours ago |
|
London
|
Internet | 11 hours ago |
Nearby cities with recent reports
171 recent signals
24 recent signals
16 recent signals
12 recent signals
7 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Mark Armstrong (@markatpt) reported from London, England@virginmedia You didn’t reach out sadly and I’ve now cancelled the installation. Having spoken to someone clearly at home with her baby screaming in the background I have zero confidence that you are able to help us.
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Shah 🦅 (@shah4569) reported from London, England@virginmedia bring back customer service to the UK. Philippines is a joke!
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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royal 🌈 (@elthampalacegay) reported from London, EnglandCan you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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Mark Armstrong (@markatpt) reported from London, England@virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.
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Rebecca Gould (@beccaleigh99) reported from Islington, England@virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks
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Lucy Hunte (@HunteLucy) reported from London, England@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
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kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported from London, EnglandPlease @virginmedia can you change your waiting music. Its the same 4 tracks adnauseum & very poor quality at that. No wonder customers who wait for over an hour hang up. Its enough to drive you mad with these earworms all day.
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong
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Steven Kraan 🐀 (@drawing_daily) reported from Islington, England@virginmedia internet down second day in a row, when will it work again?
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Mary (@SandraS80775853) reported from London, England@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Jason Starman QBE 💙 (@starmanuk) reported from London, England@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England@virginmedia is there an issue with broadband. Been down all morning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gazza (@kunsbannedhair) reported@jomickane @Benleo @virginmedia I know you may doubt my sincerity, These jokers are just as bad
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sjb (@sithsayer) reported@Benleo @virginmedia They gave me a CCJ because they failed to action my notice and I complained, so they ignored the complaint in and pursued me for the month although had a PAC . I refused to pay it the never wrote to me. They just put a CCJ on me. @virginmedia WORST INTERNET COMPANY IN BRITAIN..
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Monapics.com (@Monapics) reported@Benleo @virginmedia They have been fined by the mediator in my case but still have not fixed a simple email issue. They have now been pulled up again to get it sorted from last year. Dealing with the Indian call centres have had no progress there, and only one person spoke understandable English
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AndyC (@ACforReformUK) reported@Benleo @virginmedia This "quality" service is endemic in the UK these days, there's no accountability, if you got £50 for every aborted attempt, you can bet they'd get it done 1st time every time. OFCOM should punish these firms with huge fines and bring in accountability, otherwise this will just go on.
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Little Lotte (@lottalottebotte) reported@jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.
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Glenn Edwards ⚽️🥊🦮 🇬🇧 (@glenn_coin) reported@Benleo @virginmedia It’s the only option I have that doesn’t use Openreach lines, which are crap. They were terrible when they were NTL as well, seems like nothing has changed.
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Στενδεκ (@stendec6) reported@virginmedia @Benleo Of the 12 companies that Which review, you're the second worst.
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786 (@TS7319) reported@Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable
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N5 (@HollowayRd73) reported@Benleo @virginmedia I think #Vodafone takes some beating in the crap call centre department, but I feel your pain
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Kelly Turner (@kellyj70) reported@virginmedia I am going round in circles. I’ve DM’d you several times and NEVER get a reply. Terrible customer service.