Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Stanmore, London, City of Westminster, Merton, Barnet, Hackney, Croydon, Islington, Southwark, City of London, Hammersmith, Hampstead, Ilford, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Stanmore |
Total Blackout | |
| London |
Internet | |
| Stanmore |
Internet | |
| City of Westminster |
Internet | |
| Merton |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Mr Havoc techie Voiding warranties since 1990
(@HavocTechie) reported
from
Loughton, England
@virginmedia 241 High Rd, Loughton IG10 1AD. If your team are doing anything why is there never a update or any chasing on these cabinets. As a Virgin media customer if I phone your auto system it gives a ref and no way to check
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H‼️
(@bigH_7) reported
from
Wandsworth, England
@virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths
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Brian
(@BrianBr48598668) reported
from
Camberwell, England
Virgin media are so shit
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia @KalaHamilton18 It's still down..
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia I only use wifi and that's bad.
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia Not only do I have TV issues also my internet keeps dropping out! And yes re booting it does sort it out but rather annoying clambering behind the TV all the time 🤬
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Steve Farrell
(@stevefarrell16) reported
from
Poplar, England
Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.
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TF
(@thegaffaa) reported
from
Ilford, England
@KalaHamilton18 @virginmedia They are a really bad company all round.
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Brenda Franco
(@joybrenda) reported
from
Stratford, England
@virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.
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Sue Gower MBE
(@SueGMBE) reported
from
Crayford, England
@NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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Munira Wilson MP
(@munirawilson) reported
from
Richmond, England
@PhilippaNewis @virginmedia I think the so-called compensation offer is inadequate and the process to secure it is appalling too. @VirginMediaCorp CEO is about to receive a letter from me where this very point is raised, along with a number of other issues relating to the outage.
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TheConstantReader
(@lstants) reported
Broadband down but trying to speak to @virginmedia is ridiculous. I just keep getting sent on circular loops of testing my equipment and can’t speak to an actual person to actually help
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Night-Cat
(@NightCatArts) reported
@ReadySebbyGo @vmbusiness Hmm.. Very strange if a DNS change won't even affect it; that WebSafe type thing is the only non-DNS filtering I know of from ISPs. I was getting Access Denied on my whole broadband last week for no reason though; engineer stumped, so perhaps they're just having general issues.
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Schnipps
(@CitizenSchnipps) reported
@ReadySebbyGo @vmbusiness How bizarre! Sorry to hear you're going through this. Before I installed my Ubiquiti stuff, VM were trying to convince me that it was natural for ALL my internal network to go down if the external connection failed.
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Sue Angell💙😷
(@sewingsoooo) reported
@virginmedia Just because you don't provide the facility to complain doesn't mean there aren't any problems. Can someone contact me please.
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stuart scapati
(@ScapatiStuart) reported
@virginmedia it's still not working, can you help?
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fi ೃ⁀➷
(@sosaIist) reported
@virginmedia i hate you dumb idiot
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Ben Dooks
(@bjdooks) reported
Hey @virginmedia nice one deleting part of my wifi setup. Changed the 5G network name to the 2G one! Thanks, had to spend 30mins looking for a RJ45 cable. #notamused
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Annie C 💙
(@gingerannie34) reported
@VanathyB @virginmedia Plus no problem in my area apparently but this has happened several times before
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The Grey Geezer
(@TheGreyGeezer) reported
@virginmedia SuperHub 2ac - and they are having a few issues, which is why I googled it and found that a lot of others were having similar issues and upgrading to a hub3 solved their issue
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Andy rogers
(@andyyugo) reported
I’ve just spent 50mins on hold being transferred from one person to the next only to be cut off . #virginmedia.com you are the worst at customer service. I ring back explain my frustration only to be transferred again and 10mins on hold yep you guessed it I’m cut off again. 🤬🤬