Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 11/27/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, Hammersmith, Muswell Hill, Southwark, Camden Town, Romford, Barnet, Mitcham, Harringay, Waltham Forest, City of London, Croydon and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomHackney Internet
United KingdomLondon TV
United KingdomIlford Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • Mostons Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

  • cornbunting Anita McCullough (@cornbunting) reported from Walthamstow, England

    @virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported from Camberwell, England

    @virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.

  • mikereddington Mike Reddington (@mikereddington) reported from Bromley, England

    @virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?

  • iTz_iTzik iTzik (@iTz_iTzik) reported from Barnet, England

    Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow

  • BerrymanHannah Hannah Berryman (@BerrymanHannah) reported from Tottenham, England

    @AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)

  • markandall Mark O'Brien (@markandall) reported from London, England

    @virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?

  • hill_mal Mal (@hill_mal) reported from Bromley, England

    @virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!

  • Tonyippee Ynot? (@Tonyippee) reported from Croydon, England

    Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • timlardner Timbo (@timlardner) reported from Camden Town, England

    @virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?

  • davymace David Mason (@davymace) reported from Enfield Lock, England

    @virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.

  • skatinggirl1 julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England

    @virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.

  • LonesomeJay Looney (@LonesomeJay) reported from Dartford, England

    @virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay

  • pharmr5 Diviyesh Shah (@pharmr5) reported from Brentford, England

    @virginmedia Please tell me why I am paying for M100 broadband but lucky to get M1 some times. Never have we got more then M30. For the last 1 1/2 years it been crap

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.

  • jgraha14 Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.

  • thomas_maurice spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mrs_HJP Hayley Jane Platt (@Mrs_HJP) reported

    @virginmedia my wifi at home is been absolutely awful the last week. My account says there is no issues but there clearly is?

  • Mumof218 Mumof2 (@Mumof218) reported

    @virginmedia do you have an outage in South London?

  • bigjsl John Lindsay (@bigjsl) reported

    @virginmedia I have never found a way to interact with you BECAUSE I AM NOT ONE OF YOUR CUSTOMERS & I LIVE IN AUSTRALIA. Ring your damn customer. My email is johnlindsay or john.lindsay at gmail dot com. His is not. Easy really.

  • The_LadyB Beverley's Reads (@The_LadyB) reported

    Thanks to Virgin Media taking down our wifi for maintenance, because no one needs their wifi on a Friday when you’re working from home, I now have an unscheduled day off! What shall I do with my time? Perhaps read? Or maybe read? Or just read?

  • ATassiem76 Anwar Tassiem (@ATassiem76) reported

    @virginmedia - So appalled at your service.. charging me for a service that has been disconnected a month ago only to find out it has not!!! #pathetic #customerservicefail #fixitnow

  • Y80PMW Paul Walker (@Y80PMW) reported

    @virginmedia I’m trying my best to inform you I’m moving home, but you don’t seem to want to speak to me. Cut off 3 times, 35 mins into my 4th attempt #poor

  • neiljdougan Neil Dougan (@neiljdougan) reported

    @virginmedia Been having WiFi issues for the last couple of days, tried the "switch off and on" of all devices but still have the problem and can't get through to customer services. Any help?

  • CarolineN_W CarolineN-W (@CarolineN_W) reported

    @virginmedia appears to have gone down in GU22 #Woking @wokingboard anyone else? 🤨

  • Christo11190583 Christopher Cain (@Christo11190583) reported

    @virginmedia That sounds very professional for a communications company. "We can't help but someone in a forum might be able to" I request that a senior manager calls me.

  • mikedayUK Mike Day (@mikedayUK) reported

    @virginmedia WiFi has dropped to 5mb and TiVo box won't connect... my service is getting WORSE and can't talk to anyone to help.