Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Stepney come from postal codes E1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 02/04/2026 05:00

February 04: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Hackney, Southwark, Croydon, Paddington, City of Westminster, Tower Hamlets, Greater London, Poplar, Camden Town, Hampstead, Carshalton, Mitcham and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomEnfield Town Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Paddington, England

    @NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!

  • bycandlelight27 BCL27 Design (@bycandlelight27) reported from Islington, England

    @virginmedia And yet after 2 days it's still not working.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia signal gone down again in IG2 6PX, please can you reboot your servers

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Merton, England

    @virginmedia I followed the instructions and called Your customer services team yesterday. The rebooted and reconfigured router remotely but still no improvement. I would like you to send an engineer out to my home.

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Another day, another business-damaging fault from @vmbusiness. You are not providing me with a service guys, this is unacceptable. Someone needs to jump on this. I would consider going to another provider, even taking a speed reduction, for the sake of consistency

  • Fozzie__ Andy Foster 🎣 (@Fozzie__) reported from Romford, England

    Anyone else in romford lost there internet with @virginmedia I have been on hold for 30min to be told it wont be back on till 10th dec, 2wks without internet this is just not good enough they won't let me cancel, staff have been rude, cant get a manager #fuming

  • markbkenny Mark Kenny (@markbkenny) reported from Richmond, England

    @virginmedia I suggest you improve your so called customer service by getting shut of it and starting again

  • GolloglyDeirdre Deirdre Gollogly (@GolloglyDeirdre) reported from Barnes, England

    @browndogbarnes Always had Virgin Media with no problems

  • TheMrFlowers TheMrFlowers (@TheMrFlowers) reported from Camden Town, England

    @virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!

  • katie_b72 Katie Bolton (@katie_b72) reported from Islington, England

    @virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!

  • markbkenny Mark Kenny (@markbkenny) reported from Richmond, England

    @virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.

  • LifeOfTy__ LifeOfTy__ (@LifeOfTy__) reported from Enfield Lock, England

    @virginmedia Sort your shit out. Broadband and TV continuously going down today

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move

  • MarkoValonen Marko Valonen (@MarkoValonen) reported from Brentford, England

    @virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.

  • harispurs82 Hari Patel (@harispurs82) reported from Tottenham, England

    @virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79

  • stevekennedyuk Steve Karmeinsky (@stevekennedyuk) reported from Camden Town, England

    Please fix @virginmedia in NW3 get pixelation on channels like C4 ...

  • barnettenergy Rob Barnett (@barnettenergy) reported from Islington, England

    @virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)

  • alastairmccoll alastair mccoll (@alastairmccoll) reported from Brentford, England

    @virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.

  • timmy_uk Timothy Firmager (@timmy_uk) reported from Merton, England

    @virginmedia Service is “good”, the Virgin Connect app is saying I have “great” coverage around the flat but every speed test I do it is so poor. Wireless connections, as I don’t have the luxury of cat 6 Ethernet cabling infrastructure throughout my flat. Please can you help.

  • essentialfusion شاهد اقبال (@essentialfusion) reported from Ilford, England

    @virginmedia Don’t reply with a bog standard message written by a monkey doing a cut and paste job. Bubbles has more important things to do than worrying about your crappy service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • djmistapete mistapete (@djmistapete) reported

    Why am I paying for a substandard service, waiting for a router since Dec 4th was told it takes 2/3 days or was that....... months? First complained Nov 16th @virginmedia

  • violetta_ann Ann Williamson (@violetta_ann) reported

    @virginmedia You are unable to speak to any other members of staff in Virgin? You are unable to look up what has gone wrong with any communication between Virgin and any customer?

  • leahdan1 Lincoln Rob (@leahdan1) reported

    @virginmedia Would using it to change to 5ghz help ?

  • sampearce123 samantha pearce (@sampearce123) reported

    @virginmedia totally fed up of trying to contact you - customer service is terrible

  • Angelic_Dixie Angelic Dixie (@Angelic_Dixie) reported

    @virginmedia Hi- I placed a new broadband order today. Am I able to cancel it without penalties please?

  • SGalloghly1 Shauna Galloghly1 (@SGalloghly1) reported

    @virginmedia what does network availability C133 mean? I have no channels?

  • willpro95 Willow (@willpro95) reported

    @virginmedia been sat on hold for 2 hours and 4 mins this is disgusting service, I have no broadband

  • TomoTheTechie TomoTheTechnician (@TomoTheTechie) reported

    @endurAAABH @dysnal @jukeyz Speaking from experience with Virgin Media, they've never liked it when I've asked about getting an IP changed or a new router for that set reason - He'll be with a new provider soon

  • AJB10Winchy ajb (@AJB10Winchy) reported

    @virginmedia what’s happening with sky sports app? suddenly not recognising my virgin media login - no darts

  • rubymoreton ℜ𝔲𝔟𝔶 𝔐𝔬𝔯𝔢𝔱𝔬𝔫 (@rubymoreton) reported

    Wowee @virginmedia broadband is actually the biggest load of garbage! Our WiFi goes off at least 5 times a week, and when you’re paying their prices you expect it to sodding work and not go off 3 times in 45 minutes 🙃