Virgin Media outages and service status in Stepney, England
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Full Outage Map
- Virgin Media generated 18 outage signals in the last 24 hours around Stepney, including 18 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 7, 4:01 PM GMT+1.
- Internet (61%)
- Wi-fi (19%)
- Total Blackout (11%)
- E-mail (4%)
- TV (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Islington, Southwark, Poplar, City of Westminster, City of London, Newham, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 32 minutes ago |
|
London
|
Wi-fi | 4 hours ago |
|
London
|
4 hours ago | |
|
London
|
Internet | 4 hours ago |
|
Hackney
|
Internet | 7 hours ago |
|
London
|
Internet | 7 hours ago |
Nearby cities with recent reports
74 recent signals
22 recent signals
6 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Helen Pinkers (@Barchetta66) reported from Islington, England@virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.
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Mary (@SandraS80775853) reported from London, England@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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Adam Farnsworth (@farnsworth_adam) reported from London, England@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Shah 🦅 (@shah4569) reported from London, England@virginmedia All these problems. But still fleecing money from us.
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Brenda (@joybrenda) reported from London, England@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Roger Highfield (@RogerHighfield) reported from London, England@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Nathan Talbot (@nathantalbot) reported from City of London, England(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Mary (@SandraS80775853) reported from London, England@virginmedia @Miss_SKM That is correct. What it does not cover is the persistent loss of service since August!!! #se7. Nor does it cover the absolute woeful customer services, and I use that phrase lightly, which @virginmedia is able to offer.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Paul Lewis (@paulstevenlewis) reported from Islington, England@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia Please as I have been paying for service
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royal 🌈 (@elthampalacegay) reported from London, EnglandOr #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Michael James Weaver (@Weaverfooty14) reported from London, England@virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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UK veteran (@irishguard1998) reported@Magnoli23215778 @virginmedia They are terrible I left them years ago
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Mountain Walker 🏔 (@percesonator) reported@caz_fizz @MelJanie @virginmedia Virgin media, awful company.
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Helen Bailey (@helenbaileyuk) reported@virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?
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Alan Wright 🦫 (@Alanw47) reported@Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it
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Chris Howarth (@ChrisHo67643471) reportedAnyone else have issues with virgin media? God awful customer service
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Chris Wiper (@chris_wiper) reported@virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?
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Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……
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⚫️ Ali 🏴 (@alibali50) reported@virginmedia Not my issue. Read post above.
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Damian Hastie (@DamianHastie) reported@virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!
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ArtVandaley (@dothefunkgibbon) reported@virginmedia Instead of silly twitter replies , when you know there is a big outage why don't you publish it on the website ? Have a message on the phone line also , would solve a lot of problems . Your phone lines were overwhelmed yet that could have been prevented .