Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 01/01/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, City of Westminster, Southwark, Bexleyheath, Croydon, Paddington, Ilford, Ealing, Camden Town, Islington, Sutton, Tower Hamlets and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomHammersmith Wi-fi
United KingdomCity of Westminster Internet
United KingdomSouthwark Total Blackout
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • andystock22 Andy Stock (@andystock22) reported from City of London, England

    @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

  • LauraBeck123 Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • uchiazoro adouble (@uchiazoro) reported from Brentford, England

    Virgin media if you don’t fix ur internet in the next hour I will run all the way to where ever u lot work and change ur name to media

  • stevenmeagher Steven Meagher (@stevenmeagher) reported from Islington, England

    Genuinely shocked at a phone representative at @virginmedia I ask to speak to the manager and then he hung up. I have had some bad service in my time but that was probably the worst I’ve ever experienced

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia broadband keeps cutting out, intermittently for days now. Done all the checks, connections etc fine. Turned off & on many times. The online diagnostic test says there's no problem but THERE IS & MY INTERNET IS UNUSABLE! Please advise ASAP.

  • chrismsutcliffe Chris Sutcliffe (@chrismsutcliffe) reported from Hackney, England

    @laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia when are we going to get our service back to normal please been down most of the day download speed 6.67 at the moment

  • Davisinlaw Lynn Davis (@Davisinlaw) reported from Theydon Bois, England

    What’s going on with Virgin Media tv, all gone down @Virgin

  • stillphone Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • shplendid Alistair (@shplendid) reported from Merton, England

    @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

  • shplendid Alistair (@shplendid) reported from Merton, England

    I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...

  • Azmainnnn Azmain (@Azmainnnn) reported from Walthamstow, England

    @virginmedia your broadband is a pile of ****. The amount of times I’ve gone without broadband ever since joining your service! 😤

  • CHICcaFSR cristina abriani (@CHICcaFSR) reported from Wandsworth, England

    @virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down

  • KatySean9396 lizzie (@KatySean9396) reported from Walthamstow, England

    @virginmedia You say there is a fault but the tv has been bad all day as well what with that I haven’t had a good service all day

  • michellenathan1 Michelle Nathan (@michellenathan1) reported from Shenley, England

    @virginmedia Is there a problem with Virgin media, internet is not working!

  • ecoSuperMan Clark Kent (@ecoSuperMan) reported from Tottenham, England

    Don’t you just hate it when you #virginmedia @virginmedia broadband goes down half way through a training seminar you have paid for. Like they care!!

  • danjpadgett Dan Padgett (@danjpadgett) reported from City of London, England

    @virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.

  • funsizeAllie Allie Anderson (@funsizeAllie) reported from Enfield Lock, England

    @virginmedia down AGAIN

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Josh_the_G4ymer Josh The G4ymer 🏳️‍🌈🇬🇧 (@Josh_the_G4ymer) reported

    @xXHeather1981Xx @ThePinupGamer @virginmedia I don't understand how a company that gets thousands from its customers can have issues, doesn't make sense.

  • MiBz0r Lee MiB© Exley (@MiBz0r) reported

    @rashybeans @virginmedia I'm oldschool so I've played enough that I don't care as much if I get cut off after 2am but midnight is enough for me to get pissed about, especially when it's my main hours from like 11 onwards and I play to wind down.

  • jessharrissx21 J (@jessharrissx21) reported from Salford, England

    Anyone else @virginmedia down? Trying to watch Netflix

  • BarryJa34839706 Barry Jackson (@BarryJa34839706) reported

    Wow im insenced virgin media ive been having problems with TV service and broadband for the 4 yrs ive been with them i found out that the local box keeps getting broken into three yrs ago told them theyve done nothing about it of any value

  • bigballerpod Big Baller Podcast (@bigballerpod) reported

    Is @Virgin wifi down? #virginmedia

  • thebinman80 Carl philbin (@thebinman80) reported

    @SamirHarmim @virginmedia Better then I can do, the app says all looks good, run a test and it says it needs to run another and takes me to the website, service checker on there is down. Hahahaha what a shambles.

  • forntie Ethan (@forntie) reported

    @Gingellla @virginmedia Blackburn is down

  • Nette_80 ✨ǝʇʇǝN🐝 (@Nette_80) reported

    @virginmedia no wifi/internet again and your website is saying service status page is down????

  • ScottyEd17 Scotty (@ScottyEd17) reported

    @virginmedia Imagine paying your prices with a price increase due this time of the year but yet your wifi goes down at least once a month. How am I supposed to reliably work from home, dealing with HGV breakdowns if I have no internet? You're impacting my job and wages. SORT IT!

  • therealist786 TheRealist (@therealist786) reported

    Internet down in Burnley Lancashire 😡 I better get a reduced renewal in May otherwise I’m out, sick of your rubbish network! @virginmedia