Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wandsworth, Ilford, Islington, Hammersmith, Hackney, Croydon, Ealing, Tower Hamlets, Waltham Forest, Paddington, Romford, Southwark, Bromley and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Wandsworth |
Internet | |
| Ilford |
Internet | |
| London |
Wi-fi | |
| Islington |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia @ksw1980 My bill has been paid and that’s resolved. The issue now I believe is with your website. I enter my new password but cannot click the second box to confirm my new password.
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Sarah Byrne 💙
(@sorcha_b) reported
from
Walthamstow, England
@virginmedia not great customer service...surely it can’t be that hard to explain why I’m paying £20 more per month for a basic package...
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
@virginmedia Ironically, one of the zoom meetings I’ve had to postpone due to a lack of warning about my @virginmedia WiFi going down for the day, was an interview with one of your own directors for a client. I can’t express how bad you’ve made me look today. Happy to talk when you’re ready.
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
@virginmedia Hi @virginmedia, who said anything about leaving? I haven’t gone there yet. I’ve asked for a discount for lack of service and to have a proper discussion about losses. I’m self employed and working from home. I’m looking for some of that customer-centricity stuff.
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
God put me out of my misery - holding on the phone to @virginmedia for more than four hours! Spoken to many people who put me through to other people but no one helps me. It’s the same 2 crap songs. At least get a playlist 😢😢😢
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YUS
(@yusTHFC) reported
from
Walthamstow, England
@virginmedia TV and broadband both down missing the @NFL and gona have to watch the @SpursOfficial game on my phone... what a day for it to happen
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carly cella
(@CarlyCella) reported
from
Wandsworth, England
@virginmedia another day of no internet and useless customer services... WHAT IS GOING ON
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia I can’t seem to be able to reset my password for my account. Is there any way you could help me please?
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness
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Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia what is going on with your #broadband service. Every single week for the past month is getting worse and worse. Plus it’s not just me, friends in this region are experiencing the same problem. Very frustrating especially when I’m in the middle of a Zoom meeting.
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Paul Pixton
(@ppixton) reported
from
Tottenham, England
@virginmedia Hey, can anyone help?
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia No I tried the virgin media app messaging service and was told the best deal on my current package would be £122per month rather than the current £90
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Fiona Duggan
(@fionaduggan) reported
from
Wandsworth, England
Dear @virginmedia #VirginMedia I have never experienced such shite customer service. Utterly utterly shocking, remote working or no remote working, is there anyone working. If a communications company can't do better? And your website is also pants. Yours non-faithfully,
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Rixy
(@AshleyRix1) reported
from
London, England
@virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia CW.—— No need . My problems were solved and a new contract sorted!!!! Many thanks🙏🏻
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Adrian Malaiet
(@malaiet) reported
from
Hammersmith, England
@virginmedia worst internet provider in UK, appalling service
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Emily Drabble
(@EmilyDrabs) reported
from
Camberwell, England
@virginmedia Well I spoke to so many people, trying to get my wifi booster which is part of my package! Customer service, technical, sales and retention but they all said someone else had to help, ended with Willard in retention but after the last half hour on hold had to put the phone down
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🏴🇯🇲🇮🇪 Anthony Morgan
(@Anthony_Morgan_) reported
from
Brentford, England
@virginmedia is there an outage in NW6? Any info would be useful. That way I can let my employers know why I'm not wfh.....
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris 🌈 twitch.tv/papaglitch_
(@_Papaglitch_) reported
@virginmedia Hey mate still not working, tried it on two different browsers too
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Tony Jackson
(@tonyjackson85) reported
@virginmedia a frustrated note to say your Web experience is absolutely garbage. Nothing works, broken links, general disappointment. Come to think of it, customer service is also garbage.
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Kevin
(@inmonopinion) reported
@virginmedia No reply….what a shock…just wasted another 20 minutes trying to sort a new tv remote for an 86 year old!! I’m truly gobsmacked even @virginmedia can be so awful to deal with!! You should be ashamed how difficult you are to deal with #VirginMedia don’t deserve her custom
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Nomad Berserka
(@NomadBerserka) reported
@virginmedia Complete loss. You've claimed damaged cables since the 15th. Everytime your "hope it will be repaired" date comes, you extend it by 2 days. Yes I'm using the service checker where do you think I get the info from!
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Theodore Awani
(@Theodoreawani) reported
@virginmedia @virginhelp Even after I called back a few times and gave my phone number, that if we get cut off to call me back! I got cut off intentionally again for the third time and the person never called back! I have never missed a bill so why treat me this way.
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Nomad Berserka
(@NomadBerserka) reported
@virginmedia Monday the 15th services dropped here. Its simply not good enough. Well see how the Ombudsman deal with your lack of service and skills of so called repair work. Be prepared to reimburse me for a lot of lost income, extra costs to me and the pure **** you spout
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Liam
(@liamrobinson87) reported
@virginmedia Yeah that number doesnt work. Managed to ring you mobile customer services and was transferred
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Matthew Bell
(@tresilianbell) reported
@virginmedia absolutely shocking customer service and still left paying for services I never received or cannot use. Recommend staying away. Definitely go with somewhere else. Their packages are useless and barely delivered
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Becky Pritchard
(@BeckyPr68538508) reported
@virginmedia We’ve tried to call but unfortunately seem to just get passed around and no one can help. Can you confirm if a pre contract is legally binding or just encouraging us to sign up? Quite disappointed with the first impressions of virgin media.
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kermit10
(@kermit1015) reported
@virginmedia there is an article in a newspaper today(2408/22) about a large estate in North London plagued with connection issues, that have been complaining about this to @virginmedia for 2 years so what good is your complaint procedures are to them or anyone else.