Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Hackney, City of Westminster, Waltham Forest, Poplar, Islington, Newham, and Tower Hamlets.

City	Problem Type	Report Time
London	TV	23 minutes ago
City of London	Internet	1 hour ago
Southwark	Internet	2 hours ago
London	Internet	2 hours ago
Hackney	Internet	4 hours ago
London	Wi-fi	4 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Michael James Weaver (@Weaverfooty14) reported 1 minute ago from London, England

  @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

• 
  Luther Blissett (@LutherB40510976) reported 6 minutes ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

• 
  Nathan Talbot (@nathantalbot) reported 7 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Helen Reihill (@BBLn15) reported 9 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Christine Allado (@ChristineAllado) reported 10 minutes ago from London, England

  .@virginmedia hi virgin, we've not had internet all day and absolutely need it for work. Can you give an update for why this is our network status?

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 10 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Andee Byford (@BobCratchitt) reported 16 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Steven Kraan 🐀 (@drawing_daily) reported 18 minutes ago from Islington, England

  @virginmedia internet down second day in a row, when will it work again?

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 24 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Helen Reihill (@BBLn15) reported 25 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  mark (@PieFaceMark) reported 32 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Connor Dean (@donnorcean) reported 34 minutes ago from London, England

  @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

• 
  royal 🌈 (@elthampalacegay) reported 36 minutes ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Francisco Soler (Jr) (@jrseloto) reported 38 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported 40 minutes ago from London, England

  @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

• 
  Jason Starman QBE 💙 (@starmanuk) reported 43 minutes ago from London, England

  @virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.

• 
  Mary (@SandraS80775853) reported 43 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Andee Byford (@BobCratchitt) reported 45 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Zahida (@zkhussain) reported 46 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Mark Armstrong (@markatpt) reported 53 minutes ago from London, England

  @virginmedia you have now postponed an installation scheduled for 4th November to Christmas Eve! Can’t see that happening. Maybe someone actually based in the UK might bother to contact me about this? Minded to cancel otherwise. Not acceptable service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teresa 💜 (@Terristarfish) reported 5 minutes ago

  @Benleo We left @virginmedia as they had such poor customer service!

• 
  John Hatcher (@kolodog1) reported 5 minutes ago

  @virginmedia the service with the WiFi or TV services in the BR5 is poor. 3 times in the last week one of them has went down, today it's the WiFi again.

• 
  Ben Grant (@MrBenGrant) reported 11 minutes ago

  £70 a month for broadband, but support shuts at 6pm on a Saturday. Virgin’s reliability is truly awful @virginmedia

• 
  Adrienne Ayres (@adrienne_ayres) reported 11 minutes ago

  @virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???

• 
  Susan Stanley ⚒️ Reform UK🇬🇧 (@SusanStanley1) reported 12 minutes ago

  @Benleo @virginmedia are the company we've signed up to........I'm feeling very concerned now about how they treat their customers.

• 
  Matt (@mjpenn7) reported 15 minutes ago

  @DuggyStand @virginmedia @TruthTalkingMav Still appears to be an outage😕

• 
  Basquildol 💙 (@basquildol) reported 20 minutes ago

  @virginmedia been on the same DM thread since 2.30pm, & yet another operative has joined to ask me what the issue is , ahhhh, read the thread , please, read the full notes . Thanks

• 
  Kirsty ✨ (@Kirsty__x3) reported 23 minutes ago

  Is @virginmedia down?? Internet or stream box arnt working #virgin #virginstreambox

• 
  HRCastle (@hrcastle) reported 25 minutes ago

  @virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.

• 
  Martin (@Hmartin1Martin) reported 26 minutes ago

  @BTGroup Nah al stick with virgin media never had a issue with them for 10 years unlike you lot