Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, Hammersmith, City of London, London, Croydon, Hackney, Harringay, Paddington, Newham, Ealing, Southwark, Ilford, Barnet, Camden Town and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Wi-fi | |
| Hammersmith |
Internet | |
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Adam Moore
(@hhukradio) reported
from
Hackney, England
Another night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Mo Lishomwa
(@mo_lishomwa) reported
from
Tottenham, England
@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
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H-Town
(@letsbhavinu) reported
from
Camden Town, England
@virginmedia Thanks, I'll call the customer care team on a moment, everything seems fine so I'm going to cancel the engineer
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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Clive Murray
(@CliveMurray12) reported
from
Loughton, England
Be warned all !!! When dealing with Thames Water or Virgin Media the Customer service from both companies is absolutely appalling 😡😡😡😡😡
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moneill
(@moneill) reported
from
Camden Town, England
@virginmedia there is a huge and growing internet OUTAGE affecting London. Your site lists nothing and your tech support say it will last at least until April 15. This is unacceptable. #virginmedia #london #fail
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Tehbaw
(@Rich_Firewall) reported
from
City of London, England
@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Matt Labban
(@MattJLabban) reported
from
Enfield Lock, England
@virginmedia your customer service is absolutely abysmal. The operator doesn’t even listen to my questions she is just spouting pre scripted nonsense. Paying £100 a month for this
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia This is the point your system is not showing any issues but several of us in the area are experiencing low speeds. So there is obviously a problem.
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Paulo
(@PauloDisco) reported
from
Stratford, England
@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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Chris McCrudden
(@cmccrudden) reported
from
Hackney, England
@GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JΩE (🪖#BF2042)
(@MrSocietyVEVO) reported
@virginmedia I don't know, my dad paying for the bills, but it's slow most of the times? usually in late afternoon
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Martin (it’s coming) Homent 🦊
(@RedFoxBandit) reported
Hey @richardbranson any chance you can stop dicking around in space and come and sort out your @virginmedia customer service team? Imagine the training all that money could buy!
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia Really? Phone line is down too. Everything is down. No landline Will try text as my mobile phone with another provider is the only thing that works
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jof.arnold(“asdasd”)
(@JofArnold) reported
@virginmedia Any chance we can have a bit more transparency as to why you're expecting my service to be down for around 2 days. Saying "engineer is looking at it" really doesn't help me. Is it a cable that's cut? Server in fire? What's going on?
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Southwark Council
(@lb_southwark) reported
Due to a Virgin Media Business outage in the Southwark area, several council sites are experiencing issues with phones and access to online service. We apologise for any inconvenience this may be causing and thank you for your patience while it is being resolved by the supplier.
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Luigia Minichiello
(@Luigiamini) reported
@virginmedia two days without internet has cost me a #newclient! . I am massively out of pocket. Your service is much expensive than #communityfibre #bt. Why should I trust it stay with you. ?!
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Dr FI
(@DrFIndex) reported
@virginmedia Which would be true unless I had been mis sold a product by being lied to when signing up for it. This would void the contract and remove any early disconnection fees. I was lied to when I signed up so you should void the disconnection fees. What a way to treat a key worker!
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Bang
(@Bang30048042) reported
@virginmedia Second day Internet down in SE1, with forever delayed expected fixed time
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Destiny La Roja 💖
(@DestinyRoja) reported
My internet’s been going down for over a month - how do I speak to a human? @virginmedia
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Ali
(@Malloyal) reported
@virginmedia You service has been appalling I have had to make 5 calls over 2 days just to get a vulnerable adults phone line fixed. Nothing but obfuscation empty and failed promises half truths deliberately lied to . Is this the standard that VM find acceptable? Why must it be so difficult?