Virgin Media Outage Report in Stepney, Greater London, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: Newham, Hammersmith, London, Ilford, Southwark, City of Westminster, Kingston upon Thames, Enfield Town, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Wi-fi | 58 minutes ago |
|
Hammersmith
|
Wi-fi | 1 hour ago |
|
London
|
Total Blackout | 3 hours ago |
|
London
|
Total Blackout | 7 hours ago |
|
Ilford
|
Wi-fi | 7 hours ago |
|
Hammersmith
|
Internet | 7 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
-
Joshua B (@Joshbratt87) reported from Camden Town, England@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
-
ジェイ (Jay D) (@ChaosInCalm) reported from Merton, England@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
-
Naveed Ahmad (@NaveedA59768055) reported from Ilford, England@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
-
Stacey Karlsson (@StaceyRebekka) reported from London, England@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
Joshua B (@Joshbratt87) reported from Camden Town, England@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
-
Stacey Karlsson (@StaceyRebekka) reported from London, England@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
Joshua B (@Joshbratt87) reported from Camden Town, England@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
-
James Guiness (@james1980uk) reported from Tottenham, England@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
-
Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, EnglandWhy is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
-
Naveed Ahmad (@NaveedA59768055) reported from Ilford, England@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
-
chrisoregan (@chrisoregan) reported from Bromley, England@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
-
Ian Harwood (@Ianharwooduk) reported from Bromley, England@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
-
Mario Bucolo (@mariobucolo) reported from London, England@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
-
Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
-
-
Neil (@Inactive95) reported from Romford, England@virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.
-
Chris M (@ChrisdMRF) reported from Richmond, England@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
-
Lucy Williams (@_leftielucy) reported from Camden Town, England@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
-
William (@wpcastile) reported from Paddington, England@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
-
Max (@maxbhill) reported from Croydon, England@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob (@TheGlerp) reported@virginmedia Can you please get a technician to finally call us so we can fix this? Someone who will actually understand the issue? Your outsourced phone support is worse than useless and they seem to have no way to get me the help I need.
-
Fiona Baker (@Haffertee) reported@virginmedia Yes and I did . Becuase they didn’t want to help and couldn’t understand my query they closed the chat each time . The manager on the chat actually sorted them out and apologised shame I was then passed on to the lying retentions manager who could not understand customer service
-
Emily ⚡️ (@Cxtapult) reported@Bugginout_co_uk @rlswilliams @virginmedia I’ve had the same NG8 since 1pm with no hope of a solution
-
Roger Leitch (@notdodgy) reported@virginmedia I just signed up to the package which include an O2 SIM. The problem is that the O2 network so far is not useable. Why pay £25 for unlimited data when you cannot use any data due to lack of bandwidth?. Can I cancel the SIM and keep the virgin deal?
-
Richard Williams 🇺🇦 (@rlswilliams) reported@Bugginout_co_uk @virginmedia Any news at all? Their fault finder states a resolution by 15:00... The app also can't see my router (Hub 3), WiFi obviously on when looking for it. Flashing arrows...
-
Dãn (@gcxb) reported2 weeks of the same issue with the wifi this is ridiculous @virginmedia
-
Magnolia’s Art (@Magnoli23215778) reported@virginmedia I’ve done all that. I’ve engineer coming tomorrow. I’ve had no phone, yet have a disabled person at home. Phone is connected to ‘Careline’, which I cannot access. It’s terrible.
-
David Lewis (@D88lewis) reported@virginmedia If we call that problem one, let’s stay on that. I’m not the named account holder, you were not permitted to have taken that money from my account. That cancellation fee needs to go to the named person on the account, and I would require a BACS payment wouldn’t I
-
Richard Williams 🇺🇦 (@rlswilliams) reported@virginmedia Still no connection following your advice and timings. Can you provide me with more information and an updated resolution time please?
-
BUGGINOUT (@Bugginout_co_uk) reported@rlswilliams @virginmedia At 11am it said 3pm, at 3pm it said 6pm... Can't even be arsed to look again now. I'm back to living in the 90's. #Practicing my handwriting in case it never comes back on but the post office are on strike now too :-) Welcome to the upcoming winter of our discontent.