Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, London, Hackney, Dagenham, Beckenham, Chigwell, Bexleyheath, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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Superspin_63
(@Superspin63) reported
from
Camden Town, England
@virginmedia Spoke to tech support last night. All sorted 👍
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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camisyfl
(@camisyfl) reported
from
Camden Town, England
Can someone @virginmedia please help. Your helpline is an absolute joke. Cant do what’s required online as it states there’s a problem and I have to phone. It’s a joke. Free box upgrade as they discontinue mine and it’s like running the gauntlet. Jokers
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Natalie Warby
(@Shiiirl_xx1) reported
from
Romford, England
@virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia My complaints started long before I deemed the service received unworthy and I am not going to renew a rolling contract simply so I can continue a complaint - natural to leave with these types of issues. Now that I am not technically with them they ignore my attempts at contact
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Catherine Cooke
(@Catherine1090) reported
from
Walthamstow, England
@virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
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Declan
(@walshi01) reported
from
Ealing, England
@CustomerFirst2 @virginmedia Have completed a CISAS complaint file last week.
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
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Hussey FM
(@djspeedy34) reported
from
Kingston upon Thames, England
@virginmedia is very bad
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia It's not good enough. Just sort it out. You know as well as I do Robert that your corporate word is meaningless. I am out of the country for some days. What bit of that don't you understand. Just offer me a solution
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Please note that I do not consider the complaint closed. That I feel you are bullying me to agree to this. And that I have clearly expressed my dissatisfaction accordingly. Please note this. Thank you.
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Malcolm Peacock
(@MalcolmPeacock3) reported
from
Hackney, England
Just called @virginmedia help line and they hung up when I asked for a recording of the call. This being the second time they had asked for 3 characters of my passwor (having gone to a 2nd department) @MoneyTelegraph
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Neil Clark
(@NeilClark1912) reported
from
Eltham, England
@virginmedia down again what a surprise 🙄 no wi fi again!
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia Yes I do understand that I am not stupid. I have emailed you. Your chance to sort this out. You have messed up, conned, lied, obfuscated, obstructed and acted in bad faith for 6 months. Please stop.
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aliyah
(@_aliyahfaith) reported
from
Lambeth, England
Virgin media is the worst broadband ever!
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Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
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Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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L-L Ó Bolghuidhir-Mac Gabhann 🏴☠️🍀🇮🇪☘️🤟
(@LouLouB40) reported
@virginmedia Not the installation! This is my 3rd modem. technical support agents cannot even connect to it. What happened to your service? I had no trouble with it until this past fall!? I don't get it
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thedarkmitchell
(@thedarkmitchell) reported
@virginmedia Your apologies mean nothing at all. Christ, the money we pay for your service! You should be expected to provide a minimum service level. This is what happens when shareholders are more important than customers. Ok
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Elizabeth
(@GwIadysStreet) reported
@virginmedia despite our broadband AND WiFi being off since lunchtime yesterday your service status says there are no issues in CH43 so why haven’t we got broadband tv or WiFi???
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𝓂 𝒶 𝓎 𝒶 𝓇
(@brysatra) reported
@virginmedia - loss of broadband & landline phone on 18th - area outage - was fixed. Twice had loss of broadband & landline phone on 19th - area outage - was fixed. It’s 2pm on 20th. 3x I’ve had no broadband or phone line again. When are you going to permanently fix this issue?
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Adem Yesilyurt
(@AdemYesilyurt_) reported
@virginmedia We done the speed tests through the website on the phone with customer service last time, but because it stated i had 21mbps that it was fine because it was over 20. I live in a small flat with no upstairs downstairs so this shouldn't be acceptable! you should do more to help.
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PainInTheSass
(@PainInTheSass_) reported
@virginmedia Yes I’m a virgin mobile customer! No I haven’t managed to find out what they’re calling about I called the number back once to see who it was & got an automated message saying they’d tried to call but it’s not important and they will try another time! I suspect it’s about an
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Dzestina💛🐘
(@Dzestina_Dee) reported
@virginmedia I tried to raise a complaint got told that floor manager is the last point of contact, I hung up on the call because it made me angry. You’re about to loose valuable client
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Lara Bridges
(@larabridges) reported
@virginmedia I’m convinced that @YodelOnline have lost my parcel and are just coming up with excuse after excuse. I really need my phone today. Can something please be done to help. I think I’ve been patient enough. It was supposed to be delivered on Monday 16 January.
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In Oxford
(@Oxford_Life) reported
@virginmedia Yes, it sometimes hangs for a couple of seconds on black screen when switching from Virgin Ultra, but always crashing totally when switching from Eurosport #UHD - looking online I can see other users have been reporting this since 2020, but can't see any official response/fix
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Jane Youds
(@Youdsey07) reported
@virginmedia any idea when the issues affecting CH43 are likely to be sorted? Been without broadband and tv since 21:00 yesterday!! #poorservice #compensation #virginmedia