Virgin Media outages and service status in Stepney, England
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Full Outage Map
- Virgin Media generated 17 outage signals in the last 24 hours around Stepney, including 17 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 6, 10:05 AM GMT+1.
- Internet (59%)
- Wi-fi (16%)
- TV (12%)
- Total Blackout (8%)
- E-mail (5%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stepney, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, City of Westminster, City of London, Waltham Forest, Newham, Poplar, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 4 hours ago |
|
Hackney
|
Total Blackout | 4 hours ago |
|
Hackney
|
Internet | 5 hours ago |
|
London
|
TV | 6 hours ago |
|
Hackney
|
Internet | 13 hours ago |
|
Hackney
|
Internet | 13 hours ago |
Nearby cities with recent reports
104 recent signals
24 recent signals
5 recent signals
5 recent signals
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Melanie Hart (@MelanieHart72) reported from London, England@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England@virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.
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Liam Smith (@Liamsmith260493) reported from London, England@virginmedia Our Wifi has been down since yesterday can you help please
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Brenda (@joybrenda) reported from London, England@skytv due to Virgin media issues, couldn't watch the final episode of " and just like that" , screen pixated. When will you repeat so I can watch/record. #virginmedia
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Vignesh (@mistervickster) reported from Islington, England@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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CJ (@ZJM_331) reported from Islington, England@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Khaled Miah (@Khaled_Miah1) reported from Poplar, England@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?
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Roger Highfield (@RogerHighfield) reported from London, England@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, EnglandI called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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Amanda Birrell (@blackheathma) reported from London, England@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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royal 🌈 (@elthampalacegay) reported from London, EnglandOr #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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steveo (@fluffybubbles73) reportedIf you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful
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Keith A Pearson (@keithapearson) reportedGenuinely, if there's a more incompetent company in the UK than @virginmedia, I'd be amazed. How a company can treat customers so abysmally and continue to operate is beyond me. No wonder they lock us into two-year contracts. 🤬 @MartinSLewis - I hope you've got a file open on Virgin Media.
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Wilson (@WillVallely) reported@virginmedia 90 minutes on the phone today no resolution. spoke to a manager who asked me to send my contract to them (why they didn’t have it I don’t know). The promise of a call back today to resolve, still not happened. Absolute waste of time .
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Steve George🏴 (@George66Steve) reported@lennylaw @virginmedia What's the number? Companies don't like to be contacted directly these days and finding contact numbers is often very difficult. You'd be performing a public service by letting us all know what Virgin's is.
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WATCHING THE GAME (@Pass_Move) reported@virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.
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Jo (@Mansfield_Girl) reported@virginmedia Hi! Since 14th Grandad has got "Title Not Available" on all channels and experiencing intermittent issues with picture. Looks like not connected to Virgin Network but only option is wired when never has been wired?! Tried hard resets on both box and router.
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Hampo69 (@hampo69) reported@virginmedia Loss of service AGAIN in WA7 4YL area. This is becoming a regular occurrence. £154 per month and have to suffer outages on what now seems to be a regular basis.
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Usman Ghani (@usmaenghani) reported@virginmedia one of the worst technical, customer call and messaging service you have.
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andrhay (@andrhay12) reported@virginmedia when will the problem with TV and broadband in the SE1 be fixed this has been ongoing for 2 weeks now. Intermittent broadband and tv for 2 weeks. last 3 days no TV services - no updates
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MrsM 💙 (@oldpoyntz) reported@PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.