Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, City of London, Hampstead, Fulham, Greater London, City of Westminster, Southwark, Poplar, Chingford, Wandsworth, Harringay, Romford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Wi-fi | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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diviyesh shah
(@pharmr5) reported
from
Brentford, England
@virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia I think someone has made an order in my name and used my contact details, please help ASAP!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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diviyesh shah
(@pharmr5) reported
from
Barnet, England
@virginmedia why is the Broadband down again?? This is gapping on a daily basis
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Katie Arabella
(@katie__arabella) reported
from
Islington, England
@virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
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Kate Cooper
(@katecooperuk) reported
from
Brentford, England
@virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Lawes
(@JLawes6) reported
@virginmedia currently unable to login online? Getting error DEF01 when trying to login/recover password/email, same error every time! Please help.
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Mike P
(@ppolo99) reported
@virginmedia There were known issues yesterday but they're supposedly ok now. Engineer appointment booked for Tuesday 😭
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Leom Burke
(@leomburke) reported
Awful service from @virginmedia - elderly relative has no landline after storms (uses it for fall monitoring). They have told us earliest engineer is Thursday. This is downright dangerous. Will be advising they move to company that understands what an emergency is!!
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia It’s constant. Connect drops. Wifi drops. Signal cuts out. Slow speed. Interruption. Wifi becomes ‘open’ all of a sudden. It’s so ****
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Hayley
(@hayley_houghton) reported
@virginmedia anyone help me, my sky sports app won’t sign in with my details?
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CryptoYeti
(@CryptoYetiBie) reported
@virginmedia Thank you, you were no help at all.
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kalisa
(@akaliza) reported
@virginmedia Your tech support is not helping! i have been with @virginplus for 4 months, they have replaced my modem already, but this did not fix the problem and now, 2 months letter they want to replace it AGAIN! the same stupid process! Just send me a technician to fix the problem!!
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Angela Spencer
(@angela_spencers) reported
What's going on @virginmedia my mums 80 and has no phone... shes hard of hearing and your staff cannot understand her. She has no phone... cant speak to anyone. I've had to book an engineer but its 3 days away. It's snowing and she can't get out. Poor form!!
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Pete
(@PeteWiFi) reported
@virginmedia I did give them a call, they were helpful as always and also baffled why the email was so unhelpful. You still don’t quite match new customer deals for loyal customers which is a shame but we got partway there which is an improvement.
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Sean Wilson
(@sean_wilson87) reported
@virginmedia have had nothing but problems with my internet throughout the last twelve months and paying you a fortune. Completely unacceptable and you refuse to compensate or replace my router at the very least.