Virgin Media Outage Report in Stepney, Greater London, England
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The latest reports from users having issues in Stepney come from postal codes E1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Dagenham, Southwark, Hackney, Romford, Ilford, City of Westminster, Paddington, Islington, Camden Town, Wembley, Enfield Town, Croydon and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Dagenham |
TV |
Community Discussion
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Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
-
ubergk
(@uberutz) reported
from
Lambeth, England
@toby1kenobi @virginmedia Down here to at #se24
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Fergus Rose
(@FergusRose) reported
from
Ealing, England
@virginmedia it’s down again when will Internet come back
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Pawlina Bednarczyk
(@PawlinaBee) reported
from
Barnet, England
@virginmedia still down in Barnet EN5. Same yesterday and on multiple occasions over last several months. Please address this properly and don't keep saying no reported issues when the opposite is patently the case
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Robin L-S
(@robskils) reported
from
Wandsworth, England
Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband
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Ben Howlett
(@benhowlettuk) reported
from
London, England
Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia You now admit there is a broadband issue in parts of London but it actually seems bigger than that: your service status pages are not working & if I check that page logged into my app, it claims I have no broadband on my a/c, although the a/c page confirms I do!
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Kieran
(@kbray68) reported
from
Ealing, England
@virginmedia thx got it back for 30mins now down again😡
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.
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THEWHITLAM
(@THEWHITLAM) reported
from
Lambeth, England
@MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
Working from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...
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devanHD
(@devanHD) reported
from
Lambeth, England
@virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Lambeth, England
For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really
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Al of hereford
(@al_hereford) reported
from
Kensington, England
@virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.
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Ami Kotecha
(@amikotecha) reported
from
Ealing, England
@virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.
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Graham Stretch
(@GrahamStretch) reported
from
Ealing, England
Virgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.
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Neil Cole
(@scroogio) reported
from
Camberwell, England
@LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia
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Lynsey Shaw
(@lynseyshaw_) reported
from
Wandsworth, England
@virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Olly
(@OliverLoughman) reported
@virginmedia It takes about 10 mins for you to reply and if I dont in 2 mins I get cut off. Had this for days on WhatsApp…It’s worse than ringing this and that’s up there with the worst call centre you could ever ring.
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Pete Littlewood
(@prlittlewood) reported
@virginmedia It’s not good enough for over £40 a month. What “work” is being done this time as virgin never seem to want to tell us
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Russ Cole
(@russcole_5050) reported
@virginmedia We’ll for one I’ve now been waiting for service for over 2 days and 10 hours on 4 threads that’s shocking just pick up the phone and call.
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𝙎𝙈𝙄𝙏𝙃𝙔
(@lufcsmithy1984) reported
@Virginmedia Broadband down again!! Tomorrow your getting binned for YouFibre. Utter horse ****.
-
Neil
(@Dexisson) reported
@virginmedia your service is beyond useless. Can we have one day when my Internet doesn't go down please? Not asking too much for the prices you charge is it?
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Luke Dewar
(@masseyl1) reported
@virginmedia You're part of the problem aren't you? Useless
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Dan
(@Dan10785247) reported
@virginmedia I never opted in, why do I keep getting spammy text messages from you?
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debbie mckeown
(@debbiemckeown) reported
@virginmedia It’s now Tuesday and I’m still trying to cancel without being harassed about why I’m leaving and offering me deals I don’t want but I still haven’t been able to cancel the contract , why is that ?
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KMT
(@kaomt) reported
@virginmedia I have been with virgin media for many years and I can confirm that it is an appalling service, broadband intermittent at best no help whatsoever just trying to sell me more stuff, insulting
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carol nicol
(@misscarolnicol) reported
@virginmedia @LutzSchueler I’ll be emailing today hopefully he answers emails since all this Twitter feed is about how great @virginmedia are doing ! Well they don’t do great for their customers absolutely disgusting how they talk to and treat people