Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Newham, Southwark, City of London, Waltham Forest, Poplar, Islington, Hackney, and Tower Hamlets.

City	Problem Type	Report Time
London	Wi-fi	13 minutes ago
London	Internet	2 hours ago
London	Internet	6 hours ago
City of Westminster	Wi-fi	15 hours ago
London	Internet	16 hours ago
London	E-mail	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  seiferxin (@seiferxin1) reported 4 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

• 
  Luther Blissett (@LutherB40510976) reported 6 minutes ago from London, England

  @virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.

• 
  Sam Batty (@sam_batty) reported 7 minutes ago from Islington, England

  @virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.

• 
  Brenda (@joybrenda) reported 9 minutes ago from London, England

  @virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of

• 
  Francisco Soler (Jr) (@jrseloto) reported 9 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Matrim Red Hand (@tripodmatt) reported 10 minutes ago from Islington, England

  @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

• 
  Helen Reihill (@BBLn15) reported 12 minutes ago from Hackney, England

  @virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 18 minutes ago from London, England

  @TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines

• 
  mark (@PieFaceMark) reported 23 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Derrick Brown (@DerrickSWB) reported 24 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

• 
  Vegan join the PCS Union (@Veganforever67) reported 25 minutes ago from London, England

  @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

• 
  Rhys (@_RhysThorne) reported 26 minutes ago from London, England

  @virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!

• 
  SA Punk (@michaelsamuels4) reported 27 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Christine Allado (@ChristineAllado) reported 32 minutes ago from London, England

  @virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?

• 
  Adam Farnsworth (@farnsworth_adam) reported 38 minutes ago from London, England

  @virginmedia It’s appalling they can act so quickly What about the speed issue?

• 
  Marian Martin (@marianmartinart) reported 41 minutes ago from London, England

  @virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?

• 
  Lloyd Child (@islingtonlloyd) reported 43 minutes ago from Islington, England

  @virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.

• 
  Rebecca Gould (@beccaleigh99) reported 51 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 53 minutes ago from London, England

  Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.

• 
  Helen Reihill (@BBLn15) reported 55 minutes ago from Hackney, England

  @virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hussey FM (@djspeedy34) reported 5 minutes ago

  @virginmedia Dont say i gotta pay more, I been a loyal customer with you for years

• 
  Witter (@Witter10995102) reported 5 minutes ago

  @indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 6 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

• 
  Paul Matthews (@Pmatthews123) reported 6 minutes ago

  @virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN

• 
  Ed Jones (@edujones14) reported 8 minutes ago

  I genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”

• 
  Jason Caine Smith (@jasoncainesmith) reported 11 minutes ago

  @virginmedia and you can’t even recognise his account details or phone number so he’s sat there without tv!! Unacceptable service levels! I sincerely hope you’ll be refunding him some of the extortionate amount he pays you each month !

• 
  Kathryn Barrow (@kathrynbarrow) reported 14 minutes ago

  @virginmedia When will the broadband and TV issue be sorted in KT2?

• 
  Jason Caine Smith (@jasoncainesmith) reported 17 minutes ago

  @VirginMedia No response on X or WhatsApp after hours. Cannot get through by phone due to your system issue. This has left an elderly customer without TV all day. Completely unacceptable. If I don’t get a response shortly I will be making a formal complaint.

• 
  Jason Caine Smith (@jasoncainesmith) reported 21 minutes ago

  @virginmedia pathetic service!! I thought Sky were bad but this is disgusting! You send a new box out to an 83 year old man and expect him to install it and when by miracle his son manages to do this you don’t activate it from your end!! Several calls and you

• 
  Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported 25 minutes ago

  @virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks