Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Waltham Forest, Islington, Poplar, Southwark, City of Westminster, City of London, Hackney, Newham, Tower Hamlets, and Stratford.

City	Problem Type	Report Time
London	Internet	14 minutes ago
London	Internet	22 minutes ago
London	E-mail	57 minutes ago
London	Internet	2 hours ago
London	Wi-fi	9 hours ago
London	Internet	9 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  royal 🌈 (@elthampalacegay) reported 1 minute ago from London, England

  Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

• 
  Luther Blissett (@LutherB40510976) reported 6 minutes ago from London, England

  @virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?

• 
  Helen Pinkers (@Barchetta66) reported 19 minutes ago from Islington, England

  @virginmedia So that’s it. We’re still no closer to solving this issue than we were when it went down at the beginning of the week. Absolutely dreadful service.

• 
  kevin richardson (@kevinri00714924) reported 19 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  Liam Smith (@Liamsmith260493) reported 21 minutes ago from London, England

  @virginmedia Our Wifi has been down since yesterday can you help please

• 
  seiferxin (@seiferxin1) reported 24 minutes ago from London, England

  @virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?

• 
  Mustakim. (@Mustxkim) reported 27 minutes ago from London, England

  Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

• 
  kevin richardson (@kevinri00714924) reported 29 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 31 minutes ago from London, England

  @virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 32 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Helen Pinkers (@Barchetta66) reported 36 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Vincenzo Rampulla (@vmrampulla) reported 38 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Mary (@SandraS80775853) reported 38 minutes ago from London, England

  @virginmedia Brilliant get out clause @virginmedia. What you fail to realise is that when your so called service goes down for hours at a time, over the course of time amounts to so, so so much more than 48 hours!! Roll on switching of providers.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 39 minutes ago from Islington, England

  @virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.

• 
  Rebecca Gould (@beccaleigh99) reported 40 minutes ago from Islington, England

  @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

• 
  Shah 🦅 (@shah4569) reported 43 minutes ago from London, England

  @virginmedia All these problems. But still fleecing money from us.

• 
  kikassPhotography(official) 🇬🇧🇺🇦 (@KikassP) reported 48 minutes ago from London, England

  I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.

• 
  Vegan join the PCS Union (@Veganforever67) reported 49 minutes ago from London, England

  @virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault

• 
  Derrick Brown (@DerrickSWB) reported 59 minutes ago from Lower Clapton, England

  @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

• 
  Derrick Brown (@DerrickSWB) reported 60 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ex999 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@maurice_1960) reported 6 minutes ago

  @virginmedia @misselledee Do you think that no service might mean the Internet page might not be available

• 
  Stewart Hawtin (@HawtinStewart) reported 7 minutes ago

  @virginmedia I’ve DM 2 hours ago. Nothing. I’ve rung your number. Waited 30 minutes. And then again. Nothing. What kind of service is this? How do you speak to a human?

• 
  Darren Coomer (@coomerdarren) reported 8 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Heidi Service (@KrKoKiKhKeKy1) reported 11 minutes ago

  @virginmedia Ive just had my new bill through £102.34, I've had the same box and internet for years no add ons and my bill is going up and up, I need to cancel my box but keep the internet. If you can't, i will find somewhere else.

• 
  Lee Black (@leeb9972) reported 12 minutes ago

  @virginmedia Dundee DD4 area, limited broadband, any issues you are aware of, i might need an engineer :(

• 
  Marcus Keane (@TelfordMemories) reported 15 minutes ago

  Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡

• 
  Jonny Rep (@TrapitJon) reported 18 minutes ago

  @Hank83416250473 @virginmedia Always go here to report it myself. It’ll usually tell you if there’s an issue in your area and when it’s likely to be fixed

• 
  Patrick McNamara (@PaddyMc_06) reported 22 minutes ago

  @virginmedia I’m trying to get ahold of you but your phone service is on a loop. Tell me why you have not carried over my parents landline of over 40 years as requested and confimed. This needs to be fixed ASAP for very impotent specific reasons. Please get in touch to sort this!

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 25 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

• 
  salmo (@Gary1165) reported 26 minutes ago

  @virginmedia @El_Lloydie I would just cancel as they are failing in there contractural obligations