Virgin Media outages and service status in Stepney, England

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stepney, England

The most recent Virgin Media outage reports came from the following cities: London, Poplar, Hackney, Newham, Southwark, Waltham Forest, Islington, City of London, and City of Westminster.

City	Problem Type	Report Time
London	Wi-fi	7 hours ago
London	E-mail	10 hours ago
London	Wi-fi	11 hours ago
London	Internet	13 hours ago
Poplar	Internet	14 hours ago
London	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

• 
  Rex (@Lozraus) reported 2 minutes ago from London, England

  @_MxMike @virginmedia It’s been down for us since 1am 😫

• 
  CJ (@ZJM_331) reported 5 minutes ago from Islington, England

  @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

• 
  Derrick Brown (@DerrickSWB) reported 5 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Francisco Soler (Jr) (@jrseloto) reported 11 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  グラハム・スミス® ©Official (@BancoDePapa) reported 15 minutes ago from London, England

  I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

• 
  Mr Lee Daniel (@MisterLeeDaniel) reported 17 minutes ago from London, England

  @virginmedia Stop calling me then hanging up. That’s rude.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 25 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  kevin richardson (@kevinri00714924) reported 27 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Dr Jan Evelyn-Wilson (@WilsonJevelyn) reported 28 minutes ago from London, England

  @VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!

• 
  Helen Reihill (@BBLn15) reported 28 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  Helen Pinkers (@Barchetta66) reported 40 minutes ago from Islington, England

  @Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.

• 
  Richard Gendal Brown (@gendal) reported 40 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Juan Folgar Colomer (@jfcolomer) reported 43 minutes ago from London, England

  @virginmedia what's the reason for the intermittent broadband service in the Charlton #SE7 area? Any ETA when this will be solved?

• 
  Khaled Miah (@Khaled_Miah1) reported 51 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Shar 💙 #IStandWithUkraine (@sharlewis58) reported 51 minutes ago from Hackney, England

  @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

• 
  SA Punk (@michaelsamuels4) reported 52 minutes ago from Hackney, England

  @virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 54 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  Helen Reihill (@BBLn15) reported 56 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  kevin richardson (@kevinri00714924) reported 57 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Derrick Brown (@DerrickSWB) reported 58 minutes ago from Lower Clapton, England

  @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim (@JamesBa34076749) reported 4 minutes ago

  @virginmedia The game is over, i haven't been able to watch it. Poor service from @virginmedia

• 
  Ade Luxton (@adelux68) reported 6 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  alex jones (@alex___jones) reported 10 minutes ago

  @virginmedia What’s happening with football on the red button?? Paying for a service I’m not getting 😡

• 
  Colin Morty (@cmwba) reported 12 minutes ago

  @virginmedia Tried but its not accepting my log in. Shamnles of a service.

• 
  David Bartholo (@DavidBa97629651) reported 12 minutes ago

  @virginmedia There’s no point in me DM because you won’t change it just for me however I hope you take notice of the number of customers raising this as an issue, I would ask you to consider elderly folks like myself with joint and mobility issues who don’t wish to keep pressing the remote

• 
  Si Sutton (@SuttonSi) reported 15 minutes ago

  @virginmedia how **** are you to not have the red button not working on the first day of the football season.. #trash

• 
  Darren Crook CBE (@Crafty_General) reported 16 minutes ago

  @debsb155 @virginmedia My Dad is reporting the same through Virgin Media: starts for 3 secs and then breaks down…..

• 
  emma-kvs (@emma64979643) reported 19 minutes ago

  Stupid alarm, followed by some fella who can’t even speak his own language let alone English hassling me from virgin media…. Every sentence ending with Mmmm I see, no, no ya bloody don’t Just all *******.

• 
  Gooner85 (@Arsenal_18886) reported 23 minutes ago

  @D4N7O @virginmedia It’s not working on sky either

• 
  Jimmy Swanston (@jimswanstonlive) reported 25 minutes ago

  @EllisMartin @SkySports @virginmedia Funny enough it was working when I watched the EFL cup when Watford played so something wrong somewhere it annoyed me as I couldn't watch the Huddersfield game first game of the season it sucks