Virgin Media

Virgin Media Outage Report in Stepney, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stepney, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stepney, Greater London, England 01/15/2026 22:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stepney, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Waltham Forest, Croydon, Ilford, Mitcham, Paddington, City of Westminster, Wembley, Fulham, Merton, Romford, City of London and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomWaltham Forest E-mail
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stepney, England

Latest outage, problems and issue reports in Stepney and nearby locations:

  • marvelreid83 Darren Reid (@marvelreid83) reported from Romford, England

    I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬

  • nonangrybiker I am Burt Reynolds (@nonangrybiker) reported from Walthamstow, England

    @virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Lambeth, England

    @virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia I did they were useless. Told me to put up with these lousy slow speeds. Told me you don't guarantee the broadbamd speed on wireless at all!

  • HelpLeila Help Leila (@HelpLeila) reported from Kensington, England

    @richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir

  • jimboid79 jimboid (@jimboid79) reported from Bromley, England

    @virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    For the 14th day in a row there is WiFi issues with @virginmedia in #Teddington. Web chat team unavailable, stupid long wait on phones and the twitter team will give useless info like usual.... #fedup

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Nothing goes down more than @virginmedia

  • shazthechef sharron killick (@shazthechef) reported from Dartford, England

    @virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box

  • rob_ford Rob Ford (@rob_ford) reported from Bromley, England

    @virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.

  • masters_nik निकुंज राई (@masters_nik) reported from Camden Town, England

    @virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.

  • RevBott Gary Bott (@RevBott) reported from Croydon, England

    @sadbuttrue @virginmedia I left after a year of problems

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia There isn't. It's just a poor quality issue. That your broadband in the area is not sustainable.

  • ameliavickerypr amelia (@ameliavickerypr) reported from Hackney, England

    @virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it

  • AndyM_N3 Andy M (@AndyM_N3) reported from Barnet, England

    @virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • aman_ja Aman Jain (@aman_ja) reported from Camberwell, England

    @virginmedia Hi, my broadband is down and I'm unable to get through to your customer service

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • domzz dom (@domzz) reported

    @Sniper_J_T @virginmedia feel you on this one lad, dog **** provider

  • Shivetto_ Shiv (@Shivetto_) reported

    If VirginMedia could get their **** together I’d have a lot less to complain about and be a much happier person who has FUNCTIONAL WIFI AND CAN LOAD VIDEOS QUICKER THEN 30 MINUTES

  • nicklowe63 Nick Lowe (@nicklowe63) reported

    @virginmedia And the whole village is down again. Will you lot just get your act together and fix it ! If you weren’t the only game in town I’d be gone tomorrow.

  • midnighttmo Midnight 🏳️‍⚧️ (@midnighttmo) reported

    Virgin media can actually **** themselves like?? Paying for 1gb internet that struggles to get 10mb unless your in the same room as the router. ***** the point in paying so much. My education and job rely on stable internet.

  • wilson_deryck Deryck Wilson (@wilson_deryck) reported

    @virginmedia I want to change my package to remove sky sport and Bt sport, but on the website you can only upgrade, not remove. How can I change without the dreaded phone call which involves 45 minutes horrible music?

  • ejaleigh Elisabeth Basford / Write On Ejaleigh Blog! (@ejaleigh) reported

    @MelanieBlakeUK @virginmedia They are the worst

  • mfsfeisal ° Mr. Particular ° (@mfsfeisal) reported

    Is there an outage in my area. I'm working from home, tomorrow and my TV and Internet is down. Like wthh @virginmedia #virginmedia

  • jvyzino 『J』 (@jvyzino) reported

    @ELStapo_ @VirginMediaIE I’m convinced virgin media have a hamster wheel controlling my wifi it’s ****

  • kestoneagle kestoneagle (@kestoneagle) reported

    @virginmedia internet and phone down 4 days in the last 8. Unacceptable 😡

  • midnighttmo Midnight 🏳️‍⚧️ (@midnighttmo) reported

    before, when we were on a 500mbps plan i got a waaaaay better connection... surely when you upgrade and pay more youre supposed to get an improved product/service??? virgin media dont roll that way evidently