Virgin Media Outage Report in Stepney, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stepney, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Hackney, City of Westminster, Hammersmith, Waltham Forest, Fulham, Ealing, Islington, Croydon, Barnet, Ilford, Enfield Town, Romford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@virginmedia hi, I'm moving house & I need to change the time of my installation on Friday, but I can't get through to your call centre to request this change & there is no option to do this in my Virgin Media account. Please help!!
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Roger Williams
(@rogerw117) reported
from
Richmond, England
@virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?
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← Matt
(@mattb112) reported
from
Poplar, England
@iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia broadband down - can't even sign in to my account to check status etc
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Just This Guy
(@Glibkid) reported
from
Loughton, England
@virginmedia your service breaks down one day a week. That is the main reason why you’re shite.
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia No, the status says “ No know Issues”. There was a fault yesterday which was apparently fixed but It hasn’t fixed anything here & I’ve run of if things to try.
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Martin Davis
(@mertthemailman) reported
from
Enfield Lock, England
@virginmedia when will you sort out the broadband service in the EN1 area, it’s been intermittent all week, even worse today?
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
@virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
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Gabriel Valente
(@bielrtv) reported
from
Camden Town, England
Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.
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Sue Threader
(@CivEngSue) reported
from
Crayford, England
Come on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan
(@BrendanT247) reported
@virginmedia @ellisismyname Fix ma twitter videos want to see the English doing stupid stuff
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Davie O'Brien
(@CelticDylan9) reported
@virginmedia Have already answered this to say that the parental control has been checked and isnt an issue.
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tis me
(@S7CNL) reported
@virginmedia Ah ok. I didn’t know because if there is any issues we have to contact virgin and not premier inn.
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Davie O'Brien
(@CelticDylan9) reported
@DavosLan I’ve been getting,”content not available” since yesterday for videos. Am with @virginmedia They say the issue lies with twitter. Have seen a good few people complaining. I’ve tweeted @TwitterSupport
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Chris Doc Strange Comedy Hypnotist #FB #FBPE #FBPR
(@chrisdocstrange) reported
Virgin Media belongs to NTL Telewest. Richard Branson sold it in 2006 for £900m Going into space has nothing to do with your WiFi signal FFS.
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ًhasna
(@zimzlzabim) reported
@virginmedia i cant access the account coz it's handled by my dad... please just fix the twitter video thing
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rb
(@themightyrb) reported
@virginmedia sort this content is not available issue, it’s been going on for days now
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MerielM
(@Eyfs20) reported
@virginmedia I can’t see videos or gifs unless I switch to 4G. I’ve had this problem for 24hrs now, what are you doing to fix it? Everything else works on WiFi.
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Georgie
(@geesmith_98) reported
@virginmedia The issue is that when it goes off it completely drops but when its working seems to be fine
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Grahame Smart
(@GrahameSmart) reported
@virginmedia @flipperutd 1, Ox10 6tA. Can't help beyond that