Virgin Media Outage Report in Morden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Morden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Morden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Morden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Hackney, Croydon, Belsize Park, Woolwich, Hounslow, Fulham, Camden Town, Islington, Southwark, Lewisham, City of Westminster, Feltham and Isleworth.
City | Problem Type | Report Time |
---|---|---|
Ealing | Total Blackout | |
London | Wi-fi | |
London | Internet | |
Hackney | Wi-fi | |
London | Internet | |
Croydon | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Morden, England
Latest outage, problems and issue reports in Morden and nearby locations:
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia Please as I have been paying for service
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Nathan Talbot
(@nathantalbot) reported
from
City of London, England
(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it
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Andee Byford
(@BobCratchitt) reported
from
Poplar, England
@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Ravin 🇹🇹🇬🇧
(@ravinrr80) reported
from
Merton, England
Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.
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Andee Byford
(@BobCratchitt) reported
from
City of London, England
@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Alan Hodge
(@hodgie_hd) reported
from
Kensington, England
@virginmedia down again in SW18 what on earth are we paying for and all your site can say is area problems as usual it really is pathetic #tradingstandards #virgindown
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Baltazarka
(@MiaZagica) reported
from
Lambeth, England
@virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.
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Crypto Ivan
(@Ivan_D_Crypto) reported
from
Hackney, England
@hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kassy Bull
(@kassybull) reported
@virginmedia @virginmedia I’ve checked and it is says there is no issue but clearly there is. This is happening every 2-3 weeks now for us?
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Hendo1980
(@Hendo1980) reported
@virginmedia 3pm and still not working internet, which is really useful when you work from home, when is this going to be sorted?
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C L A I R E
(@InTheClaire82) reported
@virginmedia Thank you. I have now done this. However I note that it states that I may be charged a fee for getting a technician out. I’ve been without a TV since early Friday morning. Are virgin going to deduct charges from my next bill to account for the loss of service? 🙄
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Siobhan L Walker
(@SiobhanLouisa) reported
Have tried to return my @virginmedia kit for a while now. They sent insuffienct packaging to start with, then I book a day off work to arrange for them to collect, they cancel ON THE DAY with an email saying “return to a collect+ point by end of today of get a £40 charge” 1/
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Hendo1980
(@Hendo1980) reported
@virginmedia Tried talking to one of your team and they just fobbed me off saying it’s a short term problem, couldn’t guarantee anything other than service within the next 24 hours. They said it was a “short term” loss of service, which it very much isn’t when I can’t work all day!
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Annie Paul
(@Anni3Paul) reported
@virginmedia I checked the service status but that only refers to broadband/TV/phone. This issue is with the authentication mechanism on your website. It is not working and I need to be able to log in and check my account is secure.
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UTD XTRA©
(@UtdXtra18) reported
@virginmedia disgraceful service. Don’t log my right to cancel on the date requested and now tell me it’s passed and have to pay £115 to leave!!! How is that even fair? Who is the telecoms ombudsman to lodge a formal complaint? #virgin #CustomerService #poor
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Si Smith
(@sjslfcforever) reported
@virginmedia Don’t have a phone line now and not willing to spend any extra on my mobile that’s why been using your WhatsApp message service, which I’m still on hold for by the way.
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Kassy Bull
(@kassybull) reported
@virginmedia Yes I did and it said no issues but then I got a text to say there were issues? And now it’s updated again saying none? Our phone symbol on the hub has also been flashing for 3 days now
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Pookage
(@pookagehayes) reported
Everyone warned me that Virgin Media's Internet was suuper unreliable - so it going down for the whole day finally makes me feel like I've joined the club 🥰