Virgin Media Outage Report in Morden, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Morden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Morden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Morden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, City of London, Tower Hamlets, Hackney, Islington, City of Westminster, Walton-on-Thames, Camden Town, Southwark, Croydon, Ilford, Newham, Wembley and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Morden, England
Latest outage, problems and issue reports in Morden and nearby locations:
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DanWot
(@danwot) reported
from
West Molesey, England
@virginmedia I've made a complaint over a month ago without a response. Your not following your own complaints procedure. I followed up with a call yesterday, constantly placed on hold, 45mins later told someone would call me back. So far no call!! Someone call me please!
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
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amelia
(@ameliavickerypr) reported
from
Hackney, England
@virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia I've tried rebooting as well. The problem persists.
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia My new price would be cheaper. All brilliant. I then rec'd an email to say thanks for the changes to the package and I've had things removed. I asked on 3 occasions that was anything changing, agent said 100% no! Totally lied too. Very poor. Please explain how this is acceptable
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Sara Sparrow: Handmaid.
(@20S0mething) reported
from
Eltham, England
@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
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jimboid
(@jimboid79) reported
from
Bromley, England
@virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia No COM number. Email from resolution team saying sorry got a complaint. The guy I spoke to yesterday chasing up the complaint was dreadful. Put me on hold for 30mins of a 45min call. Ended up by saying the person handling this will call me. Clearly wanted to get rid of me.
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Ricky Heavens
(@ricky_heavens) reported
from
Ealing, England
@virginmedia Still not working. Over 24 hours now and still no tv or WiFi
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Adrian Hansel
(@adrianhansel) reported
from
Lambeth, England
@virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up
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Aman Jain
(@aman_ja) reported
from
Camberwell, England
@virginmedia Hi, my broadband is down and I'm unable to get through to your customer service
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia So basically your as pointless and useless as the agent I spoke to yesterday. You've listened to my complaint and not moved it on or helped. You've asked me to contact them AGAIN. why did u bother asking me for all the info. Total pointless exercise. Very disappointing.
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निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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DanWot
(@danwot) reported
from
Spelthorne District, England
@virginmedia I used your on line option of raising a complaint as the previous call took 30mins. Could handle another long call. Nothing has happened so chased it up yesterday. 45min call and nothing resolved. Agent just said someone will call me today. So far no call.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Stone 🏴
(@cstone7200) reported
Virgin media bills going up 14.2% from April. In the small print - every April from 2024 bills are GUARANTEED to increase by RPI +3.9%. As this has been added to the T&C's you will have no right to cancel without penalty due to this annual price rise from 2024 @virginmedia
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Jules Clark 🌈💙
(@46Rickman) reported
@virginmedia your customer service is useless. I rang up last month as I was struggling to pay my bill, so I asked them to remove Movies but they haven’t and I’ve been charged over £90 instead of £55! :(
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Mark Sailes
(@MarkSailes3) reported
@NIDeveloper @virginmedia I get letters from them asking me to join.... When I'm already a customer. They're a bizarre company.
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Steve Olsson 💎
(@theollyolsson) reported
@virginmedia I then asked they guy who sorted it out contract if he could transfer me through to technical support to sort my router bombing out, he did, promptly! I then I think spoke to someone back in ASIA,who couldn’t hear me because of the background noise in HER office, then got cut off
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Badmanners
(@JohnRelen1) reported
@virginmedia Just a quick note this morning I had letters from Vodaphone and 02 information about broadband service deals and still no response from your live chat service on line and your company will be getting a call from the hospital regarding the breakdown
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randnet
(@mryasuda) reported
@virginmedia been having broadband problems all day. Is there an issue Chelmsford? I tired your online checker but it gives error 404 - then irony. I have reset router multiple times, no joy
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Minky
(@Minky_monkey) reported
@virginmedia No. What part of this is hard to understand? The box stopped working. Your people diagnosed a fault. The box is knackered. You lied about sending out a new one. We are on the phone now - IT STILL HAS NOT BEEN ORDERED. WTF.
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Steve Olsson 💎
(@theollyolsson) reported
@virginmedia He transferred me to a contract specialist who sorted it out in 5 mins, and credited me the difference back into myaccount that I had paid, the guy I first talked said they needed to investigate first,did mention he was in Asia and it’s a poor country but thanked Virgin for a job
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Beranmee
(@beranmee) reported
@virginmedia @PMurphy1978 No it’s because you greedy!! If the at letter drops on me I’m pulling the plug! Horrendous service and worse customer service!!
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Jean Russell
(@JeanRussell100) reported
Nul points @virginmedia when you phone to disconnect a service, the bots are useless, the real people even after they listen, star reading from their scripts about promotional services and 30 day notices, and the transfer just cuts off.