Virgin Media Outage Report in Morden, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Morden come from postal codes SM4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Morden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Morden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Morden, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of London, Croydon, Hampstead, Ilford, Hammersmith, Islington, Surbiton, Hayes, Waltham Forest, Southwark, Walton-on-Thames, Wembley and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Morden, England
Latest outage, problems and issue reports in Morden and nearby locations:
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?
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Roger Williams
(@rogerw117) reported
from
Richmond, England
@virginmedia I have no internet at TW2 address (Twickenham). Is there a known issue please?
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The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
@virginmedia Hi there. I am having trouble using phone service I can never get through. We are looking at ending our Virgin media broadband for now. Can I contact you via Whats app or another means to start this process many thanks. Barnaby
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← Matt
(@mattb112) reported
from
Poplar, England
@iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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Sofia
(@sofiaalice95) reported
from
Poplar, England
@virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?
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Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia broadband down - can't even sign in to my account to check status etc
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.
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Mark The Mackem
(@mark_j_cummins) reported
from
Hillingdon, England
My wife tried to cancel our @virginmedia the man on the other end of the phone wouldn't let her go, baby screaming in the back ground for a bottle my wife kindly told him to cancel and she needs to feed the baby, nope he still was asking questions to why. Very unprofessional
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Des O'Carroll
(@Deso27) reported
from
Richmond, England
@virginmedia how long do I need to hold to get my BB sorted - 25 mins and counting - appalling customer service
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
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Gabriel Valente
(@bielrtv) reported
from
Camden Town, England
Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Woodward
(@basicchipmunk) reported
@virginmedia @BBCWatchdog original complaint dated 11/01/21 - C-1101212584 Still not Resolved the issue! All you had to do was give me what i agreed on the contract! Several complaints via web chat,sms and phone and still not sorted! You now threatening disconnection ?? Why?
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Ethan
(@EthanCahill198) reported
@LordMole @virginmedia Hes not wrong wifi is complicated and even more so when people are stupid and do place their router near obvious obstructions. Let the guy do his job he doesn't need your rude remarks that don't help the situation
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Shane Woodward
(@basicchipmunk) reported
@virginmedia Already gone down that route... i need a number for a manager or someone who has clearance to actully adjust account because everyone i spoke to before is not allowed to change it so much!!! They all promise someone will be in touch but still nearly 10 weeks later NO CONTACT!
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Stephanie
(@stoneback) reported
@virginmedia I think the hub is wired. Would it not be much easier to send an engineer to help me solve the issues?
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Alex Crooks
(@crooksee) reported
When you try to get through to @virginmedia to discuss a bereavement and either get hung up on or put on hold for 30 mins. Terrible service!! I would move my away if she didn't need the familiarity of the TiVo box!
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Fede Rilli 🇮🇹🇬🇧🇪🇺
(@federilli) reported
@virginmedia Yes. But why do we need them now and never before with other providers???
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Martin Volver
(@Martin_Volver) reported
@virginmedia No,maybe you should do your job and check yourself... SE1 This problem with your broadband is never ending, maybe you shouldn't increase your price,and pay back compensation for worst service ever #virginmedia #virginmediadown #cancelvirginmedia
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia I have this one as well: F008189623 The service status shows no issues though, why is it not showing there are problems so we can monitor progress and register for loss of service?
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WRESTLING
(@jawaid_mr) reported
@virginmedia about the new virgin pods do they work straightaway in the bedroom also just in case if my wifi pod ever falled down would they replace it. free of charge or do i have to pay £5 again
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charl
(@DorkyCharl) reported
@virginmedia But last week? What was that about? No apologies and no recognition of loss of service?