Virgin Media Outage Report in Byfleet, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Byfleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Byfleet, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Ealing, Isleworth, Acton, Slough, Wandsworth, Fulham, Walton-on-Thames, Twickenham, Kingston upon Thames, Brentford, Hounslow, Epsom and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
-
annwyllie
(@annwyllie) reported
from
Richmond, England
@virginmedia Phone not working. Just tried calling virgin from mobile- lines now closed and cut off. For a comms company the communication is useless. No broadband and no landline all afternoon.
-
Theo M-T✝️🏎🏁
(@BowenKnight_24) reported
from
Spelthorne District, England
47mins for my first stream! I enjoyed being crap on F1 2019 for those of you who watched and I’ll be back on tomorrow but probs FIFA 20. Sorry for the annoying cutouts where my Virgin Media WiFi dipped🥴🙃🤙🤝
-
Richard Endacott 🏴🇬🇧
(@enders1) reported
from
Windsor, England
Dear @virginmedia we have lost service on a Saturday night at 7pm, we were watching @DisneysMulan on @Disney for which we have paid £20. My children are very upset and your call centre is closed. I suggest you contact me urgently. Thank you
-
The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..
-
Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, you need to remove it.
-
Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia why is your customer so poor?! I called customer service and they’re unable to help!!
-
Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
-
Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
-
Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
-
janet arias-ball
(@jjjjxxx) reported
from
Guildford, England
@virginmedia time to leave, you’re staff are wonderful individuals that spend hours trying to help your customers but at the end of the day you don’t care about your customers. Wonder what other providers are going to step in and help?
-
Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
-
Mark
(@markwarne) reported
from
Richmond, England
Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.
-
James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
-
Craig Strong
(@craigstrong) reported
from
Richmond, England
@Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working
-
Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
-
Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
-
Mike Harding
(@venoztks) reported
from
Wandsworth, England
@JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...
-
Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
-
Annie Thwaite
(@AnnieThwaite) reported
from
Richmond, England
@virginmedia Hi, you recently accepted me as a customer and then due to engineering issues cancelled my contract before the service had begun. You ran a hard credit search (!) on me, and as you didn’t provide me with any service, I’d like you to remove it.
-
Martyn Best
(@martynbest) reported
from
Esher, England
@virginmedia what is going on? Can’t get through on the phone and online says can’t change online. Waiting 3 days for an added service. #awfulservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sudhanshu Deo
(@SudhanshuD) reported
@virginmedia Yeah.. It is down and it will impact my work as the resolution eta is 20.45 which means i will lose whole working day.
-
Milo
(@DirterMilo) reported
@virginmedia So...9 months later you are still charging me for a service I have cancelled and do not want. I have tried every channel possible and yet you still charge me. Is this a joke?
-
Alicia ~ spread love :)
(@Alicia1connolly) reported
@virginmedia Not a change of comtract. We have been lied to and for around 6 months have recieve shocking wifi and customer service, quite frankly has done nothing to support us. 2/2
-
Sophie Yates
(@sophie_yxx) reported
@virginmedia one of your agents verbally sold me a package for £10pcm but actually signed me up for£94pcm I since found out. This is total dishonesty-appreciate £10pcm sound too good to bd true. You are now unable to help me. This is fraud
-
michal
(@CabovskyMichal) reported
@virginmedia Pointless raising a issue right? No one will call me back and you keep telling me where to check it as if that will make someone contact me??
-
DILRAJ
(@dilrajsachdev) reported
@virginmedia My money because I moved home, and it was supposed to use for new account, WHICH was NEVER happened. So you still hold my money, I need it #unprofessional #badservice #badcustomerservice
-
LTT
(@Long_Tailed_Tit) reported
@virginmedia please can we have a proper resolution time for the issues in NE28? The time just keeps getting pushed out and out.
-
Chris Harrison
(@LFC_Chris) reported
@virginmedia I have done this already and your team requested a call back which never happened, why are discounts offered if they clearly do not want to be done ?
-
ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
@virginmedia landline's down. Thank you! It had better be fixed by 6pm as stated in the service status. If it's not WiFi going down then it's the landline....
-
Geoff Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
@virginmedia It’s now 1315 and the service is still down.